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Sundae Long
Guest

We purchased a Strong Spa on Costco’s website on Dec. 5th 2018. It stated that delivery would be there to five weeks from order date. The spa was delivered to a Hawkeye moving company last Wend which is 4 hours away from where we live! They were supposed to deliver Monday, the company called and said sorry we do not have a licensed driver we will have to deliver Wed or Thursday. I called this morning with no response from them and was told they do not have a large enough truck to deliver our item! I keep getting the… Read more »

admin
Admin

The nice thing about Costco… Cancel it they will refund it…

larry
Guest
larry

We bought a Strong Spa when our new house was under construction and we were temporarily living in a friends house during the build. We had the spa delivered to this address so we could use the spa in the interim and then we would move it to the new house when it was finished. This all went as planned and we expected the “lifetime” warranty would go with the spa. We were very unpleasantly surprised when the hard top on the spa failed due to sunlight exposure and were told under no uncertain terms that since the spa was… Read more »

admin
Admin

Hi Larry

the overheat could be down tot he filter cycle, you should have the tub set to filter around 4 hours out of every 12 more than this and it can overheat from the reclaimed heat from the motor. There is also very little insulation in these units and that makes it expensive to run.

let me know if you need parts for this unit we can get them to you at a better price…

Ray
Guest
Ray

I am looking for reviews of the strong spas line of which i thought this page was titled but cannot find any brand info?

admin
Admin

this is a strong spa

https://youtu.be/vVpuTxjXq2o