by Chris Wheatley
This brand is a mixed bag. I find it really overpriced by a long shot, I saw the summer saver deal for 2017 and laughed so hard I almost cried. Some of the suggested retail prices are literally 2x what they are really worth.
That being said they build to the right standard. Balboa control and heating system, waterways jets, hand-rolled self-supporting shells, and glued and clamped plumbing lines. This is all the stuff I like to see in a Top Tub! Performance wise they top out at the mid-end, their top performance tub has a few of the expensive hi-flow therapy jets some mid flow and a lot of the inexpensive small jets… pretty standard to most brands top tubs but nowhere near the performance of the really high-end massage spas.
I don’t know if they still do this but one terrible thing they did for a long time was to make the tub with a non-removable skirt! We have one we just took on trade, it leaks and there is no way to get into it without draining and flipping the spa over and tearing it all apart… It’s crazy, you save a lot of money by making an integrated skirt because you just build the skirt into the spa whereas if you do it right you build a subframe then build a skirt to attach to it so you can get it apart if you ever have an issue.
I also really dislike the way they count the jets… The whole industry counts each jet as a jet… to make it sound better they count every hole in every jet so they quote like 120 jets for a 28 jets one pump tub ? but I guess when yer trying to get mad margins you need a healthy dose of spin…
Also, I am not a fan of the hybrid system, This is a classic example of old tech being regurgitated and rebranded as a new technology. When I started selling spas in the 80’s lots of companies had the pumps outside but you can’t reclaim the motor heat with this arrangement and this more than offsets the little extra foam around the bottom corner where the foam is twice as thick as the other 90% of the hot tub. It also leaves you in danger of quick freeze damage in a power outage, and you are always pumping your hot water out of the insulation envelope in the winter… It’s bad tech done for a Unique selling feature more than any advantage.