User Posts: admin

Shell construction can vary vastly and the way a shell is built will affect how long your spa will last... Almost everybody uses the same shell ...

I've gotten a lot of questions about this from you guys so I made this video to answer them. The Filter Wars Back in the 80's ...

QCA Spas

I'll break this down point by point. 1. Shell is an ABS plastic with durabond, way cheaper to build than a good hand rolled self-supporting shell, these ...

Cut down on Chlorine use and clean your water with enzymes. I have always had this brand in my top 5 based on a quick look and a lot of promises from the factory, and the review is a bit ...

I like Artesian in general, they build good spas the way they should be built. I've had a behind the scenes look at these guys, I was allowed to visit and ...

Arctic Spa In general, I like the shell, it's hand-rolled self-supporting with a vinyl ester resin core. They also have really impressive brochures, ...

Master spa: Master Spas are one of the best brands out there, hand-rolled self supporting shells, full foam, clamped plumbing and top of the line parts. These ...

Dynasty spas: Video Review

Strong Spas Costco: Video Review

Browsing All Comments By: admin
  1. Reply
    admin October 28, 2020 at 1:53 pm

    Also, just to clarify, the phone number was only ever visible to you.

  2. Reply
    admin October 28, 2020 at 1:48 pm

    Hi Jason, just removed the information.

  3. Reply
    admin October 22, 2020 at 1:32 pm

    Hi Karen,
    We sent you an email invitation back when you first signed up, just resent it again for you.
    Hop over onto the private buyer’s site and we can get to helping you.

    If you have any issues email me at

  4. Reply
    admin October 20, 2020 at 1:07 pm

    Hi Blake, you should have an email inviting you to our private buyer’s service site.
    If you can’t find it email me at

  5. Reply
    admin October 19, 2020 at 11:41 am

    Hi Richard, you got an email invitation back when you first signed up, just resent it. We have a dedicated site to interact with private buyers. If you still aren’t seeing it email me at

  6. Reply
    admin October 18, 2020 at 3:14 pm

    Hi David,
    Glad we could point you in the right direction,
    for your area my first call would be here:
    +1 613-729-1447

  7. Reply
    admin October 1, 2020 at 1:57 pm

    Hi Kelly,
    I just resent our introduction email, make sure you check your spam filter, if you don’t see it reach out to me at

  8. Reply
    admin October 1, 2020 at 11:18 am

    Hi Jason,
    Just handled this, you should have an email waiting for you at the right address now.

  9. Reply
    admin September 25, 2020 at 11:52 am

    Hi Chris, you should have gotten an email invitation before to our private buyer’s page, I just sent it again, if you don’t get it email me at and I can sort this out for you.

  10. Reply
    admin September 22, 2020 at 4:07 pm

    Hi Brad, it’s all Artesian, most brands have a few different lines or headings like that, the tropic seas are good tubs, they are all built about the same way.

  11. Reply
    admin September 22, 2020 at 2:35 pm

    Hi Jessica,
    your best bet is Empress Hot Tubs, good tubs and a long record of solid customer service.
    +1 403-457-5774

    The only other brand we would suggest locally is Coast.
    +1 403-912-2045

  12. Reply
    admin September 22, 2020 at 2:31 pm

    Hi Chris,
    Lots of brands around we wouldn’t suggest in that area, I’d look at getting an Artesian from Pure Water, Don’t worry too much about the onboard system and don’t go for salt, Spa Marvel can be added to any tub and is still your best bet right now.
    +1 613-726-0099

  13. Reply
    admin September 22, 2020 at 2:25 pm

    Hi Renita,

    For your area I would suggest checking out Colorado Custom Spas, in particular the Artesian lines they carry.

    You don’t have service options right where you are so you might have a slightly larger callout charge if needed but you will be able to get service.

    If you want to explore factory direct options you can get our Private Buyers Service and we can help you out with that.

  14. Reply
    admin September 22, 2020 at 2:20 pm

    Hi Katrina, thank you for the update and I’m glad we could help.

  15. Reply
    admin September 22, 2020 at 2:19 pm

    Hi Jill, that’s on the good side of normal pricing, there is some variation based on where you are/dealership overhead. Also not sure about the trade-in value of your old tub, that adds a bit of a question mark to things.
    That long lead time isn’t going away anytime soon either, it might shrink but you are better off to order now and wait rather than end up waiting even more when you order in the future.

  16. Reply
    admin September 18, 2020 at 1:25 pm

    Hi Lesley, replied to your other post as said there Spa Marvel+Chlorine is the best bet, lets you run lower chemicals safely and is cost effective at ~$55 every three months.

    I also shot you an email, let me know if you have any questions and we will be happy to help.

  17. Reply
    admin September 18, 2020 at 1:22 pm

    Hi Bill,
    Wait times are a little crazy right now but I’m glad to hear you got something you will be happy with. The powerful neck and shoulder jets on that tub are going to make a big difference.

  18. Reply
    admin September 18, 2020 at 1:10 pm

    Hi Lesley,
    Spa Marvel and Chlorine is our recommendation, I’m sending you our tip sheet so you can see how they are used and what your options are.
    Aqua Finesse is also a good option, a bit more expensive and we don’t sell that anymore though.

  19. Reply
    admin September 17, 2020 at 4:59 pm

    Hi Patric,
    Not a ton of info, they look to be mid range with only a few high flow jets, they talk about how they have a great system to support the shell but a well made shell shouldn’t need that kind of cradle supporting. It just creates stress points.

    Reflective insulation in a colder climate is going to cost over time, the fact that they appear to make their own control unit is actually a bit of a red flag as well, all the best brands buy third party, Balboa has key patents that put them heads above the competition on this.

    I’d need to dig into them more but right now they look on par with a mid range tub, maybe a bit above most mass merchant ones.

  20. Reply
    admin September 17, 2020 at 1:16 pm

    The emails I’m sending to your address our bouncing, please send me one at

  21. Reply
    admin September 17, 2020 at 12:31 pm

    Hi Linda,
    I see you paid for a call, I just sent you an email and we can discuss your questions further there.

  22. Reply
    admin September 17, 2020 at 1:08 pm

    Hi Bill, replied to this on your other comment.

  23. Reply
    admin September 17, 2020 at 1:07 pm

    Hi Bill, going to reply to both your posts here,
    I don’t like the sales tactic with the price only being good until the end of the day, that said the master tubs, in particular if you are considering a Twilight Series are quite a bit above any of the others are you considering in both build quality and performance.

    For the Aspen, the Gecko heating and control system are second tier, the only reason to be using those is to cut costs. Balboa has key patents that really make a difference in reliability and function.
    The Aspens use cradle supported shells instead of self-supporting shells, which can really decrease the longevity of the tub, it creates stress points over time. They also don’t glue and clamp their plumbing lines which increases the likelihood of leaks and is again, just cutting cost.

    The Catalina and Dr Wellness are actually owned by the same company, and in my opinion not worth going for.

    The Berkshire is almost entirely tons of cheaper mid and low flow jetting which gives you a high pressure low flow, it feels good but it isn’t as good for massage, high flow jetting costs more but is one of the most important things that separates a tub for massage and therapy from one for relaxation. Gecko controls which again, a negative.

    The G-12 is very similar though they at least have some molded neck areas. They use Balboa heating and control which is good, their price point is almost always pretty high for the performance of the tub, they lean into the doctor/medical aspect to justify higher pricing. The shell says layered fiberglass reinforcement which is good. I’m actually pleasently surprised by a few parts of this tub, the jetting alone though is an issue, it’s a lower/mid performance tub and should be priced that way.

    Hope this helps.

  24. Reply
    admin September 10, 2020 at 6:44 pm

    Hi Mike,
    For the most part things are just getting more expensive and delayed, based on where you are we should still be able to get you a good deal on a good tub, especially if you are willing to place an order and wait for it to be ready, depends a bit on what you are looking for but even if you buy now it might be next year before a new order would be finished. The premiums are higher on tubs available soon. The prices likely aren’t going to dive much, if you are going to be waiting you might as well be in the line.

  25. Reply
    admin September 4, 2020 at 6:11 pm

    Hi Mitch, I’ve got videos on all those points.

    Artesian, Master and PDC are my top for parts and reliability,
    The hot tub parts game and how it affects your long term satisfaction

    Energy efficiency Artesian and Master do better,

    Warranty can depend on the dealer, there are things to watch for there as well.

  26. Reply
    admin August 17, 2020 at 1:03 pm

    Hi Mike,
    We sent an intro email when you signed up, just reached out again.

  27. Reply
    admin August 17, 2020 at 12:51 pm

    Hi Mark,
    Sorry for the delay on this, it was a busy weekend, unfortunately that is just where the hot tub industry is right now, everything is backed right up, just posted a video about it if you want a peek at how things are right now

    That’s actually a really sold overall price, right around what you would be paying in better times, of course there wouldn’t normally be that kind of delay but it’s hard to even find something faster and you will end up paying a big premium if you do.

    I’m sure you can find cheaper tubs but if you care about good therapy and performance the 7.2 is very solid, you aren’t going to find something at that quality and performance for less.

    Trip charges are standard, $65 is actually a good price on that, most places do 80-95, depends on distance from the dealer.

    As for the shell, you are going to want sterling silver anyway, it’s timeless and goes with anything, the neutral palette with the lighting looks awesome! if you want a green tub put the green lights on, with any other color the lighting looks stupid and the water never looks cleaner and more inviting than in a lighter hot tub… it always looks new.

  28. Reply
    admin August 17, 2020 at 12:29 pm

    Hi Mark,
    you will have to use Chlorine and PH/Alkalinity adjusters, Spa Marvel itself isn’t a sanitizer, it works with the chlorine to keep your tub clean.
    There are shortages on a lot of chemicals right now, increased demand, production difficulties and the fact that most are made in China.

    AquaChek is good for the test strips, for the chems though, there aren’t dramatic differences in most brands, they are all pretty standard whatever you can find will be fine.

  29. Reply
    admin August 2, 2020 at 11:26 am

    It’s sent

  30. Reply
    admin August 1, 2020 at 2:38 pm

    Hi Casey,
    Just confirmed the email went out right after you paid, I’m going to send it again from a different address.

  31. Reply
    admin July 24, 2020 at 6:53 pm

    Hi Billy,
    I would not have the Integrity on my short list, the price sounds good but you aren’t getting good value for that.

    They use a low cost no name control and heating system which is a bad sign, The shell relies on cradle supports, and the insulation system is a low cost cut corner as well… There is a lot of stuff out there like this unfortunately. The one thing I do like is that they take the time and effort to properly glue and clamp the plumbing.

    As for performance, even on their upper tier it is going to be low, they use all the cheap little jets and hardly any of the expensive high flow therapy massage jets. Oh and another red flag stay the hell away from TV on hot tubs… they just fail all the time its why almost no one does them anymore. If you really want to watch stuff get a projector or set up something a bit away from the tub, that way if something goes wrong you aren’t having a spa tech coming out to look at a tv issue, it’s more cost and stress than it is worth I assure you.

  32. Reply
    admin July 24, 2020 at 6:53 pm

    Hi Billy,
    I would not have the Integrity on my short list, the price sounds good but you aren’t getting good value for that.

    They use a low cost no name control and heating system which is a bad sign, The shell relies on cradle supports, and the insulation system is a low cost cut corner as well… There is a lot of stuff out there like this unfortunatly. The one thing I do like is that they take the time and effort to properly glue and clamp the plumbing.

    As for performance, even on their upper tier it is going to be low, they use all the cheap little jets and hardly any of the expensive high flow therapy massage jets. Oh and another red flag stay the hell away from TV on hot tubs… they just fail all the time its why almost no one does them anymore. If you really want to watch stuff get a projector or set up something a bit away from the tub, that way if something goes wrong you aren’t having a spa tech coming out to look at a tv issue, it’s more cost and stress than it is worth I assure you.

  33. Reply
    admin July 19, 2020 at 10:25 pm

    Looking forward to it, just sent you an email.

  34. Reply
    admin July 19, 2020 at 10:00 pm

    Hi Peter,
    I haven’t set a firm time limit on calls but they are more constrained than the Private Buyer’s service, Usually talking over options someone is choosing between or helping them find a dealer/brand/model in their local market.
    Sometimes it’s helping with a specific question/issue. I’m not going to cut you off out of nowhere but if you want full involvement or have a tricky issue the private buyer’s service is the right decision, I’ve been helping a bunch of people lately on that. (I can upgrade you for the difference after a call if you are interested)

  35. Reply
    admin July 19, 2020 at 9:55 pm

    Hi Mark,
    TidalFit is by Artesian, a brand that I really like at the hot tub level, they are still in my top group for swim spas but there is a bigger gap between them and the H2X series by Master, those swimmers are king right now, much higher flow rate to swim against, massage jets and more space to move around in. Might be hard to get where you are, especially right now though. If you go for my Personal Buyer program I can dig into it and see if I can find something.

    That said the components and build quality on the TidalFit are good, there aren’t any real surprises or under the hood things to warn you about. It’s hard to actually try one out right now, if you have been inside one and liked what you felt/saw you can feel good about going for it.

  36. Reply
    admin July 19, 2020 at 9:45 pm

    Hi Tom,
    Glad I could make a difference for you, without knowing your exact zip code I have two I can point you towards.

    East Coast Spas has Master

    Half Price Hot Tubs has PDC

    I would check out my personal buyer program, I have been able to help a lot of people out in that region recently.

  37. Reply
    admin July 15, 2020 at 8:54 am

    Hi Michelle,
    Most tubs are fairly similar on this, the onboard systems are pretty standard, if you are trying to reduce chemical use aftermarket options like Spa Marvel and Aquafinesse are the best options and they can be used on any tub.

    We sell Spa Marvel bundles and if you aren’t satisfied will happily refund you, it’s a product we stand behind.

    If you give me a zip code for where you live I can give you some brand/dealer recommendations.

  38. Reply
    admin July 14, 2020 at 4:27 pm

    Hi Jim,

    The Artesian is in my top group for a reason, they do everything right from a good self supporting shell to OEM Parts, Balboa heating and control and glued and clamped plumbing.

    The Bullfrog might be cheaper but due to their marketing costs their tubs tend to be overpriced, one of the the biggest issues is the cheap plastic shell with pedestal supports, Hot Tub Shells

    They use OEM Parts which is good but they still don’t make my top group.

  39. Reply
    admin July 14, 2020 at 4:18 pm

    Hi Jeannine,
    Can you let me know where you are based and what you want to know? the Precision 8 is a good tub, well built and with a very open spacious design, having that room makes a big difference in a hot tub.

    You can email at if you don’t want to post here.

  40. Reply
    admin July 14, 2020 at 4:04 pm

    Hi Carrie,
    I bought a few quite a while ago, the biggest problems were that you can’t access anything and it was pretty tight on space, kept having to top it off with the garden hose.

    The Master tub is a solid one, I’d stick with it.

  41. Reply
    admin July 14, 2020 at 3:38 pm

    Hi Charles, the Tropic Seas are an entry level tub built by Artesian under another label, I haven’t actually gotten a chance to tear one apart, Artesian does build well and I have reason to believe that is still the case with these but it’s pretty hard to compare them on performance and build to a TW 8.25, that is a much higher end hot tub.

  42. Reply
    admin July 14, 2020 at 2:09 pm

    Hi Tim,
    Wind River does some things right, Balboa heating and control, glued and clamped plumbing, their shell is just plastic reinforced with acrilibond and they have a cradle support system for it to make sure it can actually hold water without breaking. It looks like a slightly better cradle system than most I’ve seen but if you don’t have a good shell you don’t have a good hot tub, it’s pretty key. Their insulation system has layers of cheap weak impact methods, hard spray foam, mylar, some more solid foam and a vapor barrier. It’s not as good as a full non hardening foam.

    For your area I would check out Colorado Custom spas and get an Artesian.

    5270 Broadway, Denver, CO 80216
    +1 303-468-8827

  43. Reply
    admin July 14, 2020 at 1:52 pm

    Hi Shaun, they are the best in your area. I’d stick with the Master brands though. How were they pushing the Cal spas over the Master ones?

  44. Reply
    admin July 14, 2020 at 1:49 pm

    Hi, Shankar, Sunrise is in my mid group. There are parts of how they built I dislike but they aren’t in my nightmare run away category.
    Biggest issue is the cradle supported shell, it isn’t as sturdy as a self supporting shell and the supports create stress points on the shell that can weaken it over time. The insulation is also on the lower end for r-value and heat retention.

  45. Reply
    admin July 13, 2020 at 2:53 pm

    Hi Mark,
    Beachcomber is one of those brands that I consider mixed they use good parts and build fairly reliably but they tend to have major markups and lower end performance.

    I would check out

    You are outside their service area but might be able to get a delivery and you have at least 3 independent local service people nearby.

  46. Reply
    admin July 13, 2020 at 2:39 pm

    Hi Charles, it’s going to be hard to still tick most the boxes at that price, the biggest difference in models if you stick with Master is performance, all the more affordable models are still build well/reliably. If you want to stay with Master I would look at the Healthy Living, or even more affordable the Getaway line.

    Otherwise another dealer you can check out is PDC
    They also build well and if you aren’t looking for therapy performance on the twilight level you can find some good tubs.

  47. Reply
    admin July 13, 2020 at 2:31 pm

    Hi Tim,
    I would go for the Coast, I used to like a lot about how Marquis built but they did a big factory shift, I bought one of their tubs to get a look at it and there were a lot of quality control issues. They might be getting that back under control but I can’t recommend them until I see that for myself.

  48. Reply
    admin July 13, 2020 at 2:28 pm

    Hi Daniel, I’m glad I could help you with your decision, just helping to keep this industry honest.

  49. Reply
    admin July 13, 2020 at 2:22 pm

    I’m glad you have been enjoying it Sean, thanks for the update, always happy to hear how people are getting on after they buy.

  50. Reply
    admin July 13, 2020 at 2:21 pm

    Hi Maria,
    Unfortunately yes, too good to be true. One of the major things is a cheap no name heating and control system, cradle support shell which is just fundamental to get right, if you don’t have a good shell you don’t have a hot tub. The insulation system is gimmicky too, they do glue and clamp plumbing which is good, unfortunately that just keeps them in with a bunch of other brands that do a few things right and cut corners in other places.

  51. Reply
    admin July 13, 2020 at 2:13 pm

    Hi Sara,
    Neither would make my top list, both companies spend a ton on marketing and pass that cost onto their tubs,

    Bullfrog has a cheaper abs plastic pedestal supported shell and 2nd rate heating and control system, the Jacuzzi has a lot of proprietary parts so you need a good dealer if you run into issues.
    The hot tub parts game and how it affects your long term satisfaction

  52. Reply
    admin July 10, 2020 at 6:38 pm

    Hi Philip,
    Sorry it took a week to get back, things are crazy here right now.
    It’s unfortunate you had issues with the Wifi, that technology in hot tubs has been a bit sketchy at times.

    Good news is that if you want another Artesian there is a dealer right there for you, not too familiar with them but they have good reviews. Feel free to shoot us another message if that doesn’t cover everything for you. Good luck!
    +1 609-597-6628
    East, 511 NJ-72 #1, Manahawkin, NJ 08050

  53. Reply
    admin July 10, 2020 at 6:29 pm

    Not surprised your head is spinning, this industry can do that to a person. Of course we can upgrade if you want to go that route, I took a look at where you are, it’s a bit of a dealer dead zone, limited options but I might be able to swing something, if you go for the private buyers I can dig into it more.

    Either way I can give you some brand information first though, I’d keep away from Dr. Wellness, it’s mass merchant quality,

    Their tubs are roughly middle of the road for build and performance, the only redeeming thing is that they are priced that way.

    A lot of the stuff in the middle has cut corners and cost reduction measures that add risk to the reliability or performance of the tub.
    At least some of these are honest about it though and offer higher quality options, the nightmare scenario is buying a “high end” spa that is just the mid quality stuff with some added bells and whistles and twice the price.

    Building a hot tub well is expensive and a lot of these deals really are too good to be true, especially when you look at how much some of these companies spend on marketing.

  54. Reply
    admin July 10, 2020 at 6:14 pm

    Hi Patrick,

    Unfortunatly the Canadian Spa Company tubs are made almost entirely in China and while I have some other issues with them the big one is shell quality, if you don’t have a good shell nothing else matters.

    Go ahead and take a gander at this video I shot last year.

    If you let me know where you are I might be able to point you towards something better.

  55. Reply
    admin July 10, 2020 at 3:49 pm

    Hi Keven, no dealers unfortunately but we could get you set up for a factory direct sale if you are interested, go for our private buyer’s service and we can get you a good deal. We will do a refund if it doesn’t meet what you are looking for.

  56. Reply
    admin July 9, 2020 at 7:59 pm

    Of course,
    I sent an invoice for the difference on PayPal along with an email.

  57. Reply
    admin July 9, 2020 at 7:55 pm

    Hi Mark, The ABS shell is a lot less sturdy compared to a good shell. It isn’t a nightmare brand by any means but not in my top group.

  58. Reply
    admin July 9, 2020 at 7:39 pm

    Hi Chana,
    I would pick the Artesian hands down, Caldera builds alright but the proprietary parts is important enough to make a difference, read this:

    Both are mid range for performance.

  59. Reply
    admin July 9, 2020 at 6:29 pm

    Hi Thomas,
    Yeah, it’s just the one call, usually it is to help someone decide between options they have found or to help point them towards some local options, might do some follow up messages. Most people who want help are going for the private buyer’s service. Had a bunch of people come through recently and getting great testimonials, it’s a tough time in the market right now and while I can’t change that I can help navigate.

  60. Reply
    admin July 2, 2020 at 5:24 pm

    Hi Bob, I would put Thermospas in with mass merchant groups, lots of tiny low flow jets that give you a good jet count but low performance, an insulation system I wouldn’t want anywhere near a cold winter and cradle supported shell which creates weak points. I’m not as sure about the service levels but some of that comes down to dealer and region.

    You have a few good options near you including Artesian, Master and PDC dealers, if you want help with narrowing it down and negotiating check out my personal buyer service.

  61. Reply
    admin July 2, 2020 at 5:07 pm

    Hi Ed, they do use good parts but the biggest issue alongside the insulation is the cradle supported shell, it creates weak points over time.

  62. Reply
    admin June 30, 2020 at 12:54 pm

    Awesome, enjoy your tub!

  63. Reply
    admin June 30, 2020 at 12:21 pm

    Hi Barb,
    Nothing too close to you but Crocker Sales carries the Getaway line of tubs which are great value entry level options.
    They have been around forever and take good care of customers.

    9 High St, Woburn, MA 01801
    +1 781-933-2006

  64. Reply
    admin June 29, 2020 at 8:11 pm

    The Twilight line is one of the best out there, similar built quality to the Artesian and both of those are better than the Jacuzzi.
    The Twilight edges out the Artesian with higher performance, more of it’s jets are high flow therapy and the neck jetting on the Twilight is quite powerful.

    I’m sure you would be happy with either though, both well built with good insulation and parts.

  65. Reply
    admin June 29, 2020 at 3:30 pm

    Hi Laurie,

    There is a good option right in your back yard, not familiar with the Dealer but they carry Artesian which is one of the best brands out there.
    4935 Wyaconda Rd, Rockville, MD 20852
    +1 301-717-6397

    If you want to look a bit further there is Hot Tubs Inc which carries Master, great dealer and great products
    1925 Norfolk Dr, Owings, MD 20736
    +1 410-257-6513

    And Sweetwater which carries PDC
    6619 Baltimore National Pike, Catonsville, MD 21228
    +1 410-744-6066

    So you have three of my top brands available all within ~30 miles of you.
    If you are still having trouble narrowing things down after that check out my personal buyers service.

  66. Reply
    admin June 29, 2020 at 3:17 pm

    I haven’t cracked one open so I can’t say same quality but Artesian builds well and I haven’t heard anything different about the tropic seas tubs,
    My impression is that they are solid, built properly with good parts, insulation and decent mid level performance.

  67. Reply
    admin June 23, 2020 at 10:27 am

    Hi Perri,

    I would suggest Master spa Toronto, great quality tubs/swim spas and as a dealer I’ve heard nothing but good things.
    16-1535 Meyerside Dr, Mississauga, ON L5T 1M9

  68. Reply
    admin June 19, 2020 at 9:10 pm

    I do, Coast has been good from everything I’ve seen, glued and clamped plumbing, good shells, quality parts. I was on my way down to see their factory when everything hit so that’s on hold. They were willing to open the doors and let me look around though which says a lot about the confidence they have in their tubs. I wish I could just show you a factory tour video and give you more of a breakdown but that’s what I’ve got right now. Used can be a good deal though you may have to replace pumps or heaters at some point depending on the age.

  69. Reply
    admin June 19, 2020 at 9:04 pm

    Hi Dan,
    Top two reccomendations for you are a Master Spa HotTubs Inc or a PDC at Sweetwater. Sweetwater is a bit closer which is nice if you need service, but both dealers have a good reputation and carry great tubs.

    Hottubs Inc
    1925 Norfolk Dr, Owings, MD 20736
    +1 410-257-6513

    6619 Baltimore National Pike, Catonsville, MD 21228
    +1 410-744-6066

  70. Reply
    admin June 18, 2020 at 2:32 am

    Hi Roger,
    I don’t have an actual review of one but I should, looking at the quality of the build all the Master ones are done to a high standard, great parts, glued and clamped plumbing, non hardening full foam insulation too. the Clarity is a step down from the Twilight on massage power but it does have a modern layout with the number one thing that second time buyers want, lots of space. I almost never see someone that wants a lounger on a second hot tub, our dry land brains see it and expect it to be comfortable but most people just float out of them, a good massage chair will get way more use.

  71. Reply
    admin June 15, 2020 at 11:41 pm

    The after market product is the Spa Marvel, if the Ozonator didn’t come installed it’s not worth it.

  72. Reply
    admin June 15, 2020 at 4:41 pm

    Hi Dylan,
    Just sent you an email with the information.

  73. Reply
    admin June 6, 2020 at 3:42 pm

    Hi Ken,

    That added warranty is built in for that into the higher price,

    Go ahead and get the Frog, all it does is dispense Chlorine so they work together. If you are using it with Spa Marvel just turn it down, I’ll send along all the info you need when you order.
    As for what bundle to go for, if your water source is good I’d go for the delux, gets you a years supply + filter cleaner and tub cleanser. The Pump Marvel can be handy at draining the tub, the X-10 is good at pre filtering water which is useful in places that have harder water sources. Shoot me an email at information@hottubuniversity if you have other questions or want to make a custom order.

    Good luck on your tub decision, it sounds like you are pretty set.

  74. Reply
    admin June 6, 2020 at 2:32 pm

    Hi Krysta,
    It really can be overwhelming, I would suggest trying out Premium Wholesale Home & Leisure over in Kitchener, The Precision 7 is a good tub at around that size, my exact recommendation depends on what other aspects you are looking for, price range, leisure or therapy etc. Talk with the dealer and see if you can find something that is a good fit for you.

    Premium Wholesale Home & Leisure
    17 Manitou Dr, Kitchener, ON N2C 2J6
    +1 519-895-0606

  75. Reply
    admin June 3, 2020 at 2:15 pm

    Hi John, sorry for the delay on this, as I posted things have been crazy, trying to answer everything I can still.

    As for Tuff, its a mix, haven’t dug into one recently, I’ve heard they have a lot of problems with covers that warp and don’t fit very well but all in all not a bad tub.

  76. Reply
    admin June 1, 2020 at 1:01 pm

    East Coast Spas is the nearest to you, they are about 30 miles off but should sell to/service your area.

    1424 Easton Rd #300, Horsham, PA 19044
    +1 877-755-7727

    Demand is pretty high right now, it’s hard to say when things will shift back but most places haven’t hiked their prices too much yet, just reflecting the increased costs of things like transportation, it’s about 6-8 weeks for orders.

  77. Reply
    admin June 1, 2020 at 12:50 pm

    Hi Karen,
    I know some of the dealers have been told shorter times but 6-8 weeks is realistic at the moment.

  78. Reply
    admin June 1, 2020 at 12:35 pm

    Hi Sharon,

    It can be hard to give a blanket price right now, everything is starting to go up in cost. A lot of that is for good reason, increased transportation costs, limited supplies, currency changes, manufacturing costs (though CAD is slightly up right now)

    Even the most caught up factories are behind something like 6 weeks on orders, you will get a good price from the guys at Master Spas Toronto but if you want my help negotiating or sorting out the exact model that is right for you grab my private buyers service.

  79. Reply
    admin May 29, 2020 at 11:58 am

    It’s still going to run fine without clamps, it may not even be an issue a specific tub runs into but overall it matters, what clamps do is massively reduce how often leaks happen. Glue alone is not enough on the high pressure lines.

  80. Reply
    admin May 28, 2020 at 3:42 pm

    Hi Vance,

    Well first thing I can actually find information on the Coast if I search it up, tried pulling up info on the Teton and that isn’t even listed on their site which is kind of odd even if it was an older model.
    Since I can’t get the information on the actual tub I will just have to go with what I have seen of the brands and for Dynasty I have never heard of a brand with more complaints, I had so many people send me horror stories after I made this video

    Coast on the other hand is pretty solid from everything I have seen, was supposed to go tour their factory last month but then Covid happened.

  81. Reply
    admin May 28, 2020 at 3:30 pm

    Hi Mike, That is actually a relabeled Strong Spas, Everlast spas doesn’t even show that model on their site. The fold out steps and towel holder are gimmicky features that don’t make up for the much more important insulation that they basically don’t have any of, a review of one of the older models of these is actually what kicked off this site, it’s 2015 but it shows the kind of building focus Strong Spas (Costco) – Brand Review they have. Good news though, they actually started clamping their lines sometime after I made that review.

    I haven’t torn apart that particular model yet but just based off what I have seen from them before a lot less goes into getting quality parts, shell and performance.

    The LSX 700 is one of the higher costed Master tubs, if you want less of a price gap there are tubs that will be less and are still built well. From the Getaway entry level options to the Health Living or Twilight Series.

    It depends on what you are looking at but if you are just wanting to understand the price difference there is a pretty massive difference in build quality between the two you asked about.

  82. Reply
    admin May 28, 2020 at 2:49 pm

    Hi Kyle,
    No Master dealers in your area, there are normally expos but those are obviously on hold right now.
    I’d suggest checking out Black Pine, they carry Aresian with is another of my top ranked brands and have been selling hot tubs since the 80’s with good reviews.

    Black Pine Hot Tubs
    7711 Lake Ballinger Way, Edmonds, WA 98026
    +1 425-771-5774

  83. Reply
    admin May 28, 2020 at 1:27 pm

    Hi Bob,
    I’d go for the precision 7 just off build quality alone, Jacuzzi gets all their parts from Mexico and are custom so you can’t get them elsewhere, I’ve heard stories of people waiting forever to get parts or paying way more than they should for something basic. Good OEM parts are worth it every time The hot tub parts game and how it affects your long term satisfaction

  84. Reply
    admin May 28, 2020 at 1:22 pm

    Hi Len,
    Running a little crazy catching up on all these,
    That’s a pretty good price for things all in, the Master Pur is pretty good tech, 3 systems in one, it uses UV to kill viruses, it uses ozone to oxidize organics and it uses AOP witch is injecting the ozone then running the ozone and the water through the UV.

    That said the best tech out there for water management isn’t on the tub, its aftermarket systems like Spa Marvel. Reducing Chemical use with Enzymes

  85. Reply
    admin May 28, 2020 at 1:15 pm

    Hi Anna,
    Sorry for the delay, things have been crazy here,
    The cost on the Catalina tubs is on the lower end which can be a plus, there are some issues but they aren’t in my run away or nightmare categories, like most stuff out there there are some good parts and some ugly ones, the gecko heating and control system is better than a no name but not as good as Balboa.

    If we want to go to higher build quality and better parts and insulation I would suggest the PDC or Master, I’m not sure how many people you are planning to have in it but 19′ is a lot of space, I have the dual zone 19 deep and have had quite a few people in it at once before.

    Also, if yer buying a swimmer my private buyer’s program is totally worth it, helped people buy around 16 tubs and swimmers last week alone, saved most them a grand or so and the service is only 250, I can help regardless of what one you decide to go for. Buyers Assistance

  86. Reply
    admin May 27, 2020 at 6:46 pm

    Hi Nathalie,

    That is a upper end price for a tub that should not cost that much. Jacuzzi is a leader in marketing but the actual tubs don’t get as much spent on making them, a bunch of cheap proprietary parts that are subject to their supply chain/factory and you can’t get anywhere else. I have heard of people waiting forever to get even basic parts shipped from Mexico. The hot tub parts game and how it affects your long term satisfaction

    I’d take a look at Premium Spa and Leisure, it’s a bit further but you should be able to get a local service tech for any issues.

    17 Manitou Dr, Kitchener, ON N2C 2J6
    +1 519-895-0606

  87. Reply
    admin May 27, 2020 at 6:30 pm

    Hi Connie,
    The performance on Arctic is fairly good and the shell is hand rolled and sturdy but they use a lot of cheap Chinese made parts including the jets, don’t clamp their plumbing lines which is so key to preventing leaks and use a proprietary heating and control system. You can read what I have to say about those here The hot tub parts game and how it affects your long term satisfaction

    Every company spends money on marketing but Arctic is high up there on the costs that then get added to your tub. The Insulation is also just perimeter, more info on that here. Hot Tub Insulation Systems By The Numbers

  88. Reply
    admin May 27, 2020 at 5:48 pm

    Hi Laura, not an fan of any of those, the quality and price are basically around what you would get from Home Depot.

    Dr. Wellness using Balboa is a good thing but the rest of it looks gimmicky with no real substance, the parts are goofy and the radiant barrier insulation… this stuff was basically banned in the housing industry back in the 80’s it costs basically nothing and doesn’t do much more than that. The friction heaters are a joke too, the tech is so inefficient and all just to create a unique selling point.

  89. Reply
    admin May 27, 2020 at 5:26 pm

    Hi Chris, grew up near Hamilton,

    Not familar with Aqua Master, looks like it might just be a private label of Trevi which I’m not a fan of.
    It’s a little further away but I would suggest checking out Premium Wholesale Home & Leisure,
    As for the Arctic, they have pretty good performance but my biggest issue with them is that most their jets and parts are cheaper Chinese made and the heating/control system are proprietary. You can read why I dislike that here The hot tub parts game and how it affects your long term satisfaction

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    (519) 895-0606
    17 Manitou Dr, Kitchener, ON N2C 2J6

  90. Reply
    admin May 23, 2020 at 5:52 pm

    Hi Jason, they are solid for a mid tier hot tub, that’s a good price you got quoted and I like all the space in it, they are based on the clarity line, no proprietary parts and well built some people don’t like the roto-mold shell as much but it is cheaper and very sturdy. The big difference between it and some of the higher end tubs is the number of jets and pressure, it’s good for massage and you will certainly feel the water but if you want to focus on therapy that is when I would suggest jumping to the Twilight line or Healthy Living.

  91. Reply
    admin May 23, 2020 at 2:43 pm

    Hi Christian,
    I’d avoid Wellis, they put out a factory tour video and I saw a ton of red flags straight from the 80’s in it, from hose being measured and cut by hand to cradle supports on the shell and all the plumbing running underneath the tub, that turns any leak that needs repaired from a simple ~1 or 2 hundred dollar job to what could be a thousand plus if they need to remove it or lift it up for access. No clamps on the plumbing either.

    I saw them at a Vegas show last year too and their tubs are loud, the steel frames have the pumps basically sitting on them with just a little mitigation pad to buffer it a bit.

    looked a bit around where you are and I would check out PDC spas at Rin Robyn

    21 Rt 46 East, Hackettstown, NJ 07840
    +1 908-850-8545

  92. Reply
    admin May 23, 2020 at 2:16 pm

    Hi Matt,
    I’d suggest East Coast Spas, I’ve met the owners and they do things right.

    1424 Easton Rd #300, Horsham, PA 19044
    +1 877-755-7727

  93. Reply
    admin May 23, 2020 at 2:12 pm

    Hi Jim,
    If you are getting this for therapy I’d go for the 240, the difference in power and flow is noticeable with the extra pump and higher flow jets.

  94. Reply
    admin May 23, 2020 at 2:09 pm

    Hi Al,
    I’d go for the Health Living,
    Beachcomber has good parts but the non removable skirt is a big issue if you need service or have leaks.
    I also am not a fan of the hyrbid system, it’s old tech straight from the 80’s that no one else does anymore for a reason, it also leaves you at risk of a quick freeze if you lose power.

  95. Reply
    admin May 23, 2020 at 2:03 pm

    Hi Laura,
    low chemical is more on how you treat the water than on the specific hot tub, I’d suggest an enzyme system if you are worried about sensitivity, it lets you get lower chemical levels while keeping the water in great condition

    I would suggest heading to Atlas Pool and Spas, the TS 8.25 if you are wanting good shoulder and neck therapy massage.

    4801 W Park Blvd Unit 448, Plano, TX 75093
    +1 469-209-6989

  96. Reply
    admin May 23, 2020 at 1:59 pm

    Hi Edel,
    I’d check out Spa Tech, the insulation on Master Spas is a full foam system that never hardens so it is easy to service, it costs a bit more but is well worth it. Hot Tub Insulation Systems By The Numbers

  97. Reply
    admin May 23, 2020 at 1:46 pm

    Hi Kelly, I’d go for the Artesian, you can look at my brand breakdown.

    There are a number of reasons but one of the big ones is the parts list, it’s all proprietary, for example the circ pump used in Hot Springs lines, they use a $30 cheap part that they charge $120 for because its proprietary and it fails a lot.

    The hot tub parts game and how it affects your long term satisfaction

  98. Reply
    admin May 23, 2020 at 1:40 pm

    Hi Brandon,
    The depth on the Twilight series is pretty good, almost everyone can comfortably get the neck and shoulder jets where they need to be.

    As for the lounger, I usually suggest passing on it, first-time buyers always wants lounger and second-time buyers never do. Our dry land brains see a lounger and think it will be super comfortable but they use a lot of space and most people just float out of them. Chairs are more comfortable and easy to hold a good position in. I’d go for the ts 8.25

  99. Reply
    admin May 23, 2020 at 12:30 pm

    The parts are good, the only other issue is the cradle supported shell, creates weak points over time.

  100. Reply
    admin May 19, 2020 at 4:42 pm

    Hi Tom,
    you did great, enjoy your new hot tub!

  101. Reply
    admin May 19, 2020 at 4:36 pm

    Hi Thomas, shoot me your postal code and I can point you to something nearby.

  102. Reply
    admin May 19, 2020 at 4:17 pm

    Hi John,
    The Frog is a good system, the first option is the ion system, it’s good but not as good as the aftermarket stuff like spa marvel… I would buy the inline smart chlor system, dial it down to its lowest setting them use an enzyme system.

  103. Reply
    admin May 19, 2020 at 4:00 pm

    ozonators are standard on almost all tubs and the reality is they have limits. A good ozone system needs a treated air supply and primary, secondary and tertiary absorption tanks and off-gas destruct systems and cost thousands, hot tub use $200 cheapo systems that can only do so much about water quality.

    I suggest going for an enzyme system

    Beachcomber is a good well made spa with good parts, performance-wise it’s middle to low, they use the best insulation system but the biggest risk is the non-removable skirt.. If there is a leak I have seen it cost over a grand while still under warranty because it has to be taken out lifted up and fixed from the bottom then redelivered and the removal and re-delivery is not covered.

  104. Reply
    admin May 19, 2020 at 1:59 pm

    Of those I would have to say the Maax 461, the bigger high flow jets are better for massage and therapy, and there isn’t good neck/shoulder jets on the others. You mentioned it being discontinued though, ask and make sure they will still be able to get parts for service in the future and how the warranty handles cost on that. It’s not in my top group but looking around your area I don’t see anything else I would suggest over it unless you went factory direct. As for efficiency I’d put the Jacuzzi lower than the other two, longevity the Maax I’d put higher assuming they can get the parts for repair if needed.

  105. Reply
    admin May 11, 2020 at 4:12 pm

    Hi Igor,
    I’m going to warn you away on this one, there are a lot of red flags.
    for a brand that markets itself as being about health that model doesn’t even have a single high flow therapy jet, it’s all low to mid. They say 40 jets for that X-5 but I just counted and don’t see that, even with all those little tiny ones padding the count.

    They are mass market quality, and promote their warranties but last I heard they were so prorated that it barely even covered you, you can find more on that here

    look at the marketing on them too, I just pulled this up when I was looking around they are trying to make it look like a more expensive spa, when you are selling for half the “normal price” that isn’t a deal at that point it’s a gimmick. Assume they are making a decent profit and look at what’s left, building things right for a tub that size costs more than that

    For something like a hot tub it’s worth spending more to make sure you get something good, head over to buyers assistance if you want me to look around your area.

  106. Reply
    admin May 11, 2020 at 3:31 pm

    Hi Chris,
    Dimension One used to be a brand that was just shy of my good list but they got bought out and since then have turned more towards building a mid level spa with tons spent on branding and marketing. It’s all geared towards making a compelling sales pitch.

    They also have a bunch of proprietary parts now and you can see what I think about that here.

    For your area I would look at Whiteswan over in Oxnard, they carry both Artesian and Coast,

    As for enzyme vs chlorine, that isn’t exactly how it works, I’m a big fan of enzyme systems, in part because they let you reduce your chemical levels but they themselves are not a sanitizer.
    Just grab Spa Marvel with whatever tub you go for.

    3007 Ventura Blvd, Oxnard, CA 93036
    +1 805-981-8112

  107. Reply
    admin May 10, 2020 at 1:11 pm

    Kept looking for you Dale, only other option I found for you is an Artesian dealer up in Grand Island, ~2 hour drive for you, haven’t been able to find anything closer, not even many service people nearby to support a factory direct.

  108. Reply
    admin May 10, 2020 at 12:52 pm

    Hi David,

    Not sure exactly where you are in NH but Croker in Merrimack is a good dealer to check out.
    For Tubs similar in size to the Spirit there are the HL 628L San Miguel or for more power and massage the TS 240

    672 Daniel Webster Hwy, Merrimack, NH 03054
    +1 603-423-9777

    I haven’t looked at the Spirit myself but I’m still worried about quality control on Marquis, had someone with a lemon reach out a while ago
    and I just updated my brand review video for the Vector 21 series.
    I’ll try to get ahold of a Spirit when I can and look myself.

  109. Reply
    admin May 9, 2020 at 6:30 pm

    Hi William,

    I’m not sure exactly where you are based but you have Leisure Works up in Novi and The Hot Tub Store in Utica, both carry Master Spas.
    The nearest Artesian dealer for you is probably Waterworks down in Southgate, I added their information too.

    Leisure Works
    41430 Grand River Ave a, Novi, MI 48375

    The Hot Tub Store
    8787 Hall Rd, Utica, MI 48317
    +1 586-739-9111
    +1 248-348-7727

    Water Works
    19225 Eureka Rd, Southgate, MI 48195
    +1 734-284-3885

  110. Reply
    admin September 6, 2019 at 2:36 am

    I got a look at Passion spas at a show in Vegas last year, they didn’t stand out to me, good control and heating but they have a cradle supported shell and cheap insulation.

    Evolution is a Costco brand and one of those is what first kicked off this site, it’s been a few years but I would still avoid going with them for a number of reasons.

  111. Reply
    admin September 6, 2019 at 2:32 am

    Hi Jean,
    Bromine isn’t going to change much and depending on if you have an ecopur setup for your Master you won’t be able to make that switch.
    What I would suggest is an aftermarket chemical reduction system, my personal favourite is spa marvel,

  112. Reply
    admin September 6, 2019 at 2:25 am

    Hi Irene,
    unfortunately it will be difficult to find a spa sized for you, what I suggest is a hot tub booster pillow/seat. These actually work quite well and are comfortable to use.

    As for where to buy, there are Artesian dealers in both Jacksonville and Titusville, There is also a PDC Dealer out past Gainesville, you might be on the edge of/outside some of their service areas but I’ll give you the information. Let me know if none of them work out and I can look at finding something else for you.
    210 Borman Dr, Merritt Island, FL 32953
    +1 321-453-1222

    8030 Philips Hwy, Jacksonville, FL 32256
    +1 904-737-9999

    24532 SW 13th Ln, Newberry, FL 32669
    +1 352-474-6165

  113. Reply
    admin September 5, 2019 at 5:29 pm

    Hi Erin,
    Lazyboy doesn’t make their own hot tubs, they just custom label other brands, usually Sunrise which I’m not a fan of.
    ThermoSpa is pretty lacking on both their shell and insulation, for a name like they have they just use mylar backed with a foam board on most of theirs.

    I don’t actually see many options in your area or I would point more out but you are close to a Master dealer, if you want therapy the Twilight Series is a great one.
    Master Spas 2016 Twilight Spa Video

    Master Spas of Northern Wisconsin
    2138 W Wisconsin Ave, Appleton, WI 54914
    +1 920-727-1700

  114. Reply
    admin September 5, 2019 at 5:17 pm

    Hi Kory,
    Clearwater seems like a decent build on paper, I haven’t looked at one yet so I’m not sure to be honest, don’t hear the name often. I did reach out a while back but I never got replies from them.
    Foam on everything is worthwhile, it might make repairs a bit more difficult but if you go for a good open celled foam you can just pull it away if you need access for a leak and reapply on site.
    Other thing I noticed is that most their lines do have a lot of jets but the majority of them are tiny low flow jets, the high flow ones are the ones that really matter for massage.

  115. Reply
    admin September 5, 2019 at 5:01 pm

    Hi Richard,
    Coast is normally built quite well, the biggest downside for the model you are looking at is the lack of good neck and shoulder jets, the little ones they have don’t do much when it comes to massage. For good neck and shoulder massage you want several of the big 3.5″ high flow jets.

  116. Reply
    admin September 5, 2019 at 2:29 pm

    Hi Frank,
    The South Seas is built well but when you look at performance it stands quite a bit lower than the Island and Elite Artesian lines.
    Performance is about having the ability to divert lots of flow into a single area, having big high flow therapy jets there that can really massage, good neck jetting and a good foot blaster.
    What line you want depends on how much therapy focus you want.

  117. Reply
    admin September 5, 2019 at 1:47 pm

    Hi Jeanette, sorry for the late reply
    The Spa Marvel system is great, the enzymes are great for sensitive skin and let you keep the water clear and healthy at much lower chlorine levels. I’ve emailed you a tip sheet so you can see what would be involved with it.
    Not familiar with the other enzyme system but I wouldn’t do a Salt system, those are all downside, they make similar levels of chlorine anyway and are more difficult to manage.

  118. Reply
    admin September 5, 2019 at 1:38 pm

    The reflective system is just mylar with a bit of closed cell foam on the perimeter,

    They use a lot of Thermo branded terms for things to make them sound special or different but most them are just standard methods or in some cases old ones.

    for 12k you could get a much better hot tub, you have tons of service people in the area so I would consider looking at a factory direct or a spa expo, I’ll see if I can find you something.

  119. Reply
    admin September 5, 2019 at 1:29 pm

    1. Take any new hot tub cover and unzip it and remove the cores
    2. Take a roll of Tuck tape (The red tape they use when they build a house to seal the vapor barrier, or any tape used to tape seams in vapor barriers on houses)
    3. tape around all the edges and all the seams The manufacturers use box tape that fails and the vinyl skin chafes on the edges and wears through the vapor barrier.
    4. Replace the cores and you will get 2 years more out of the cover 😉

  120. Reply
    admin September 5, 2019 at 1:27 pm

    Good luck on the appointment, if you have any other questions after having it let me know

  121. Reply
    admin September 5, 2019 at 1:25 pm

    Hi David,
    Sorry for the delay,
    The Twilight is definitely the best, the Marquis vector series I’m not a fan of, The Bullfrog is decent, only issue I have is the ABS shell, they were big in the 80’s but ended up with high failure rates, there are better ways to build. The Jacuzzi and hot springs are build the same way and are bad value, you are paying more for less.

  122. Reply
    admin September 5, 2019 at 1:18 pm

    Hi Stefan,
    Griffin and the team there are great, I’m sure you won’t have any issues.

  123. Reply
    admin September 5, 2019 at 1:13 pm

    Hi Mark,

    Lazy-Boy isn’t an actual brand, they just take other spas and relabel them, they are usually built by Sunrise but not always, it isn’t a brand I recommend.

  124. Reply
    admin September 5, 2019 at 1:11 pm

    Bahama’s are built by Dyanasty, there are differences but this review generally holds true

  125. Reply
    admin July 18, 2019 at 9:21 pm

    Hi Chris,
    A checklist sounds like a good idea, I might put that together, right now the closest thing is the Buyers Guide

    If you let me know more about what you are looking for I can get you more details.
    the main difference though is going to be Insulation, I still like to go for a high quality full foam but less heat transfer happens when the outside temperature is hotter.

    Based off where you are I would check out Spas Direct of Texas, not a fan of Jacuzzi but they carry Artesian which is one of the best built brands out there.

    3429 Gulf Fwy, Dickinson, TX 77539
    +1 281-332-7727

  126. Reply
    admin July 18, 2019 at 8:44 pm

    Awesome! once you have it and are getting started check out the Spa Marvel page. It’s a big improvement over the high chlorine systems.

  127. Reply
    admin July 16, 2019 at 4:54 pm

    Hi Michael, it’s probably not a good idea, Septic systems have their own biome and too much chlorine or other chemicals can throw it off and cause problems.

  128. Reply
    admin April 30, 2019 at 3:21 pm

    Hi Jerry,
    I’m glad you have found it useful,

    One of the main reasons hot tub university exists was to show all the ways these guys cut corners or mislead buyers. You have to spend the money if you want quality and Artesian does, it uses the more expensive methods and parts and will last because of that. Spending the money on a good shell, good OEM parts, full foam Icynene insulation and taking the time to glue and hand clamp plumbing lines etc… They make a major difference in the longevity and quality of your tub.

    All these cost cutting measures mean tubs built like the Jacuzzi look comparable and have a great brochure but it doesn’t deliver on that. The discount just isn’t worth it.

    American Whirlpool is somewhere between the two, they still use cradle supports on the shell, no clamps and insulation systems that don’t do the job well. They are a mixed bag like most the tubs in the industry and you don’t get the best value because of how much they spend on advertisement.

  129. Reply
    admin April 29, 2019 at 8:33 pm

    Hi Jeff,

    I’d pass on the Jacuzzi as well, they build the same way as Hot Springs, all the money gets spent on marketing and making it look great but there just isn’t enough spent on the actual construction.
    It gives these companies crazy profit margins on what they sell, it is actually a great business model for them but it is terrible for the end user. Marketing vs Quality take a look at that post.

    I have to say I’m not too familiar with Passion Spas, they are a smaller manufacturer and there is a lot of information I can’t find on how they build. I am generally hesitant about any manufacturer that small, they tend not to do enough turnover to stay on top of improvements in the industry or to fund innovation. I see a ton of patented or trademarked terms for variations on basic stuff, I can’t say for sure but I never like seeing that, always looks like a marketing gimmick to distract from what it doesn’t have. They say they use an acrylic shell with hand rolled vinyl-ester resin laminates, now that is great to see, most solid method to do it, they also say that the shell is supported by a durable synthetic support structure though which I’m not sure about. A proper Acrylic shell will be self supporting though which makes me suspect they are taking a short cut here or making it thinner than they should.

    They also mention a unique floor support that holds up the seats and structural integrity. Yikes… that sounds like a good thing but it really is just admitting that the shell can’t manage it on it’s own.

    It might be a bit far but I’d give David’s home entertainment a call I don’t see anything else local I like,

    2566 Asheville Rd, Waynesville, NC 28785
    +1 828-452-5534

    if you are outside their range shoot me another message and I can look at getting something else for you.

  130. Reply
    admin April 29, 2019 at 7:30 pm

    Hi Bryce, you have a Marquis dealer not too far from you,

    I’m not a fan of what they have done with their Vector 21 line but if you go for the signature series you get good build, good performance, good parts and don’t over pay.
    I would look at the Epic or Euphoria first, avoid the Wish and its weird curve.

  131. Reply
    admin April 29, 2019 at 7:23 pm

    These guys are Master Dealers, their lines cover all the important things I look for in a build, Hand rolled shell, glued and clamped plumbing, OEM parts, Balboa heating and control, Icynene full foam system.

    After that it is just what level of performance you want and what price point, the Twilight series packs a ton of high flow jets and is my top pick for therapy, most the bells and whistles are optional, wouldn’t bother with the wifi module or speakers.

  132. Reply
    admin April 29, 2019 at 5:55 pm

    Hi Shelly,
    Build wise all of those lines are done to the same standard, the main difference is what kind of performance and jetting you are looking for as well as price.

    The Healthy living line is great for massage, relaxation and comfort, you can still have room for guests at a good price.
    If you want more of a therapy focus though I would go for one of the smaller Twilight series, you save some money with less seats but they still have strong high flow jetting with nice foot and neck features.
    The Legends are big on both performance and features and priced accordingly.

    If you let me know what features are important to you I can narrow it down more, you are looking at solid options though.

  133. Reply
    admin April 29, 2019 at 5:24 pm

    Hi Bob,
    Not a fan of Viking, plastic shells, no clamps on the plumbing and a lower end insulation system. The parts on it are good bit that is it.

    Arctic spends more on the branding and advertisement than on building right,

    I would go for the Maax compared to those others, even if they aren’t normally on my short list they reach mid tier for build and price.

    I would also look at Rintouls,

    They have Beachcombers which if you can get a non hybrid model are well built. Glued and clamped plumbing, Hand rolled self-supporting shell with a vinyl ester resin barrier, and a good full foam insulation. They tend to be a bit pricey too for what you get but it is better than the Arctic spas for that.

    Let me know if you want more info on anything in particular, might be able to get you another brand shipped in as well since you have a local service guy that works on most brands.

  134. Reply
    admin April 29, 2019 at 4:30 pm

    Hi Rick,
    The fact that they still want to sell at that price difference is telling, Hot Springs is one of those brands that sinks more money into branding and marketing than into building a good hot tub.
    They have lists of features and everything on it will sound good but there are corners being cut on the shell and beneath the skirting. Closed cell foam that turns to rock and makes service a nightmare, a thin cradle supported shell that is hard to repair and easily damaged, plumbing with no clamps etc…

    They also get you trapped with Proprietary Parts which can make service a lot more costly and stressful.

    As for that free salt water system you saw what I had to say there. There is a reason most people are moving away from it.

    If you want me to check out your market send me some info over at our buyers assistance page.

  135. Reply
    admin April 29, 2019 at 4:15 pm

    Always happy to help, shoot me another message if you need anything else.
    Check out the enzyme page as well for when you are getting set up, much better way to run the hot tub.

  136. Reply
    admin April 29, 2019 at 3:37 pm

    Hi Kathy, your best local dealer is The Hot Tub Store over in Utica,

    The 12 foot can start to feel a bit crowded if you have two people swimming against the current at the same time. The best thing you can do will be a wet test, try it out with some actual water in it and see how it fits before you buy.
    I just checked in with them and they should have some water in their swim spas next week.
    8787 Hall Rd, Utica, MI 48317

  137. Reply
    admin April 12, 2019 at 7:01 pm

    Hi Joel,
    Aqua Spas has been a long time Master dealer and has a location in both Longmont and Castle Rock, solid reviews and feedback on them.

    All their lines are built similarly and built to last, Steve in the comments below bought from them and is just now replacing his after 17 years.

    I would go for either a Getaway or Healthy Living, it really comes down to what level of performance and what features you want.

    If you end up wanting to go with something else my second pick for your area is an Artesian from Colorado Custom Spas

    Aqua Spas

  138. Reply
    admin April 12, 2019 at 6:40 pm

    Hi, sorry to say there aren’t any Master dealers in your area, I might be able to get something shippped and set you up with a good local service guy, I’ve done that before in your area.

    Otherwise my suggestion is Purewater Total Home Leisure, I don’t really know the dealer but they carry Artesian which is the only one of my top rated brands available around Ottawa.

    Send me an Email at if you want too look at that.

  139. Reply
    admin April 12, 2019 at 6:19 pm

    Hi Jai,
    All those lines are Artesian made and good quality. The main difference comes down to performance, a budget level, mid, and high end line.
    The performance on their higher end lines is good but not my top pick for therapy.

    The only other dealer I would look at in your area is Fireside, they carry Marquis which is a solid brand and does better at therapy at the higher end. Avoid their Vector 21 line though if you do go with them.

    If you are really focused on the therapy aspect I’ll look at finding some other options for you.

    Hope that helps clear up all the smoke.

  140. Reply
    admin April 12, 2019 at 6:00 pm

    Hi Dave,
    Good question, the simple answer is the pumps are the one part you don’t want running too hot, causes them to burn right out. Having good airflow for them is essential. If you look they deliberately shield and keep the insulation away from the pumps to help prevent this.

    While tubs with perimeter insulation systems talk about recycling or capturing motor heat this is just a passive system, Master actually uses an active heat reclamation system to make as much positive use of that heat as it efficiently can even outside the insualtion.

  141. Reply
    admin April 12, 2019 at 4:51 pm

    Hi Justin,
    Glad I could help with your research.
    Unfortunately you don’t have any of my number one brands locally, you would need to head out towards Cleveland to find one. Fortunately Columbus has a ton of service people in it so if you order from further away you have the on the ground local support you need.

    If you are willing to head out to Cleveland get in touch with best buy pools and spas(440-623-7554)

    If you want to look at ordering something else let me know and I’ll see what I can do for you.

  142. Reply
    admin April 12, 2019 at 4:35 pm

    Hi Kevin,
    Sounds like you are already on a good track, that beachcomber is pretty solid, hand rolled-self supporting shell with glued and hand clamped plumbing, icynene foam insulation, most the stuff I look for.
    now lets get your other questions answered.

    1. For a dealer Premium Wholesale Home and Leisure is over in Kitchener, a little further from you but they have taken great care of everyone we send them.

    2. Great mentality, the cheap stuff ends up costing a fortune in the long run. The beachcomber is still pretty pricy when matched to comparable tubs in other brands, it isn’t really a high performance one either. Coast and Master are usually more competitively priced.

    3. Depends on the show, usually the price gets inflated and then a sale comes off that. There are always some costs that get added like commissions, advertising & venue but showrooms cost quite a bit as well. I would check out that Coast one this weekend but don’t let them hit you with too much pressure about buying right away either.

    good luck on your hot tub hunt.

  143. Reply
    admin April 11, 2019 at 6:03 pm

    Hi Beth, second person to ask about the Viking Legacy this week! it’s normally rare I get questions on them.
    I would go with the Artesian over the Viking for sure, and the main reason is build quality, I’m not a fan of the plastic shells on the viking or the lack of clamps on their plumbing. Both tubs are fairly entry level, mostly low flow jets with a few mid flow and limited flow control. The Fiji has some better neck and foot jetting which is also nice.

  144. Reply
    admin April 11, 2019 at 5:38 pm

    Hi Dan,
    I know the video you are talking about, I had a reply on it but they deleted it, I’ll post what I said for you.

    “Hey, Rob good review! That MS30 pack was a nightmare! It was supposed to be an improvement because what Balboa did on that was extend the heater length by making it into a coil, it was supposed to be a never fail heater because on a longer core the heat per inch is less… great theory but it ended up being no better than a regular heater and the replacement was a lot more expensive, i think they only used it for a year on a limited range to trial it then went back to a standard pack… That shell is a self-supporting hand rolled shell, the frame does not support the shell like on cheaper shells it is only there to hold the skirt on. Notice the corrosion on the back of the pumps and the mold growing on the wood? that leak you found was an issue for a while and is why the paint is peeling there is evidence everywhere of a wet environment but I think its mold you are looking at not rot, and an ABS pan would have made that problem worse by trapping that moisture in. that damp environment also would have greatly accelerated the motor failure although yer totally right, there is too much foam in there, there is now a barrier between the motors and foam on the newer models.”

    As for the construction between the Twilight and Clarity, it is very similar, the major difference between the two is performance, the Twilight packs more power if you want to use it for therapy.
    I wouldn’t let that video scare you off, the main problems were the insulation close to the pump which is now shielded and the leak that went untreated for too long and caused equipment damage.
    The plumbing for the clarity is glued and clamped which dramatically reduces leaks compared to brands that don’t do that.

    Let me know if you have any follow up questions!

  145. Reply
    admin April 11, 2019 at 5:04 pm

    Hi Bruce,
    sorry it took a few days to get back to you, things have been busy. My main issues with Viking are the plastic shells and lack of clamps on the plumbing, even if you just want a low or mid grade spa I would look for something more durable and reliable. If you tell me where you are on our buyers assistance or local deals I can take a look at your area for you.

  146. Reply
    admin April 10, 2019 at 5:45 pm

    Hi Dinshaw,
    your local master dealer is Aqua spas, they have locations in both Castle Rock and Longmont and have been selling tubs for nearly as long as I have.

    I don’t have a top five article but I’ll look at putting one up, the only other top five brand in your area is Artesian, you have a few dealers for that but if you want to go with Artesian I would get ahold of

    Hope that helps, let me know if you have any followup questions after looking.

  147. Reply
    admin April 10, 2019 at 5:28 pm

    Hi Dan,
    sorry it took a while to get back, it’s been a crazy week.

    My number one for therapy is still the Twilight series, If you haven’t seen it take a look at this video of my own tub
    As for configuration a lot is about what you want to focus on, I’ve messed up my ankle enough over the years that one of my favourte features is powerful foot jets, you can get a lot of use out of them on your thighs or calves too just by moving around, solid neck and shoulder jetting is important too, make sure you are getting high flow jets not just high pressure.

    For your area I’d go talk with Chris at David’s home entertainment up in Waynesville.
    +1 828-452-5534

    Let me know if you need anything else.

  148. Reply
    admin April 10, 2019 at 4:58 pm

    I’m glad I could help you out, thanks for the support Myra!

  149. Reply
    admin March 6, 2019 at 3:00 pm

    Hi Kelly, I would avoid the Vector 21 There are better Marquis tubs out there, the propriety parts on American Whirlpool make it hard for me to suggest them either. If you head over to our buyers assistance or Local Deals I can take a look at where you are and see if I can find something for you.

  150. Reply
    admin March 6, 2019 at 2:38 pm

    Hi Sue,
    Sounds like your search is off to a good start, both those brands are built well, you will find a lot of the same parts inside them. The Twilight series is my personal favourite for massage and therapy performance and that is a pretty solid price. My biggest caveat for Artesian would make sure you have good local support or dealer support, they are a bit smaller and don’t offer too much factory support.

    If you have a specific Artesian you want to ask about I can get you more of a breakdown. Good luck on your search!

  151. Reply
    admin February 19, 2019 at 12:07 pm

    Hi Chris,

    Out of the options you listed Coast is the best one by my measure, if you head a bit further out you have a Master spas dealer in Windsor, Blue Water Pools. If you want a tub for therapy I would go for a Twilight, that review is a bit older now but everything is still true for the line, and you can see my brand review on them here If you want to save a bit and compromise some on the therapy part the Healthy living line is also well built and has good performance at its price point.

    Let me know if you have some follow up questions, hope this helps.

    Blue Water Pools and Spas
    2541 Dougall Ave, Windsor, ON N8X 1T5
    +1 519-969-8561

  152. Reply
    admin February 15, 2019 at 5:07 pm

    Hi Terry, Southeast Spas is our HTU-All Star in the area both in West Palm and at their newer location in Fort Meyers, Steve and their team put customer satisfaction first which is what we like to see, you might be able to grab a discount off their site as well.

    The TS240 packs nice power for the size, and gives you good massage.
    The Spirit is also a good buy but I would pass on the Jetsetter, I’m not a fan of how Hot Springs builds or the proprietary parts they use, read that article if you want more info about why I don’t like them.

  153. Reply
    admin February 15, 2019 at 3:55 pm

    Hi Colin,
    So Cal is a bit of a unique area, I wouldn’t worry about not having a local dealer. Master has good factory support if you need any questions answered and So Cal has tons of independent service centers. You have both the information and on the ground support that you would get from a dealer taken care of.

  154. Reply
    admin February 13, 2019 at 4:35 pm

    Hi Mark,
    John, Ben and the team at East Coast Spas are the guys to go with, they have helped a lot of people coming to this site and are our All-Star dealer for the region.
    PHONE: 877-755-7727

  155. Reply
    admin December 10, 2018 at 5:44 pm

    Hey Rick,
    I see what you mean by rural, you are actually pretty close to a dealer I know in Houston though, Vince and his team over at Primo Hot Tubs and Swim Spas. These guys are doing a great job in customer care and Master Spas, the line they carry has been one of my top rated for years. If you want something smaller the Getaway line is the one to check out, either the Ocho Rios LE or the Bar Harbour depending on what you are looking for.
    22315 Gosling Rd, Spring, TX 77389
    +1 281-466-2618

    Another local option is Spas Direct Of Texas, they sell Artesian out of Houston, don’t know them as a dealer but the brand is good, just don’t let them sell you a Jacuzzi.
    3429 Gulf Fwy, Dickinson, TX 77539
    +1 281-332-7727

    Anything else you have to start traveling fairly far, you have a Marquis dealer up in Dallas but I can’t recommend that at the moment, they were on my list for a while but I just took one apart recently and they have some quality control issues.

  156. Reply
    admin December 10, 2018 at 5:22 pm

    Hi Charles,
    I know things can get confusing in this industry, there is enough spin and marking out there to get first time buyers all turned around on what matters and what products are good. Hope I can help cut through as much of that for you as possible, I’ll give you my local dealer reccomendations first, let me know after that if there are specific things I can clear up for you.

    The nearest Master Spas dealer for you is on the other side of Denver, about 40 miles south, and if you have been reading on here you know this is one of my go to brands. I recently stopped recommending Marquis due to some quality control issues, I grabbed a new Vector 21, took it apart and didn’t like what I saw, you can watch here Marquis Brand Review

    I’m not a fan of how Hot Springs builds either, The only other option I would recommend in your area is an Artesian tub at Colorado Custom Spas in Denver.

    Aqua Spas,
    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108

    Colorado Custom Spas,
    5270 Broadway, Denver, CO 80216

  157. Reply
    admin September 12, 2018 at 4:15 pm

    Alright, you get second peek at it.

  158. Reply
    admin August 30, 2018 at 4:42 pm

    Hi Jamie,
    I see the Marquis is the one left, for the cover it depends on how serious the crack is in the cover core, it is possible to take it out, repair it, rewrap it in plastic and keep using it.

    Any good hot tub you get for that price is a deal but when you are looking at that kind of age things will start breaking down on it in one area or another at some point.
    You would have to be willing to either pay to repair/rebuild when something critical goes or accept the potentially limited lifespan and get what you can out of it.

    The big question is asking what service/issues the tub has had. If you are lucky some of the key parts have been replaced over the years adding to it’s lifespan. A recurring issue however can be a warning sign that either it wasn’t serviced properly. Other questions, ask how much it was used and why they are getting rid of it, if they used it a lot it probably was better taken care of than one left to sit for years.

  159. Reply
    admin August 30, 2018 at 4:12 pm

    Hi Rob,
    The Wish and The Reward are both part of Marquis signature series which is one of their best from a build standpoint, the curves on the wish are a bit odd and cut down on your space for a bit of “style” the jetting on the Reward is better distributed than the Wish, the corner seats on the Wish have only a few jets and the lounger configuration is a bit odd as well. The design of the Reward is more classic and the better jet distribution means you can get a decent massage in most the chairs and lounger.

    I’m not familiar with the dealer, my local dealer recommendation is The Hot Tub Store They are worth talking to if you haven’t and seeing if any of their lines fit what you want.

  160. Reply
    admin August 30, 2018 at 3:49 pm

    Hi Rod,
    The Nordic tubs are well built and reliable but they don’t provide therapy level performance. If you are just looking for a hot tub to relax in and get some light massage jets then they are a great entry level option, good insulation, plumping glued and clamped, good shells. If you are looking for therapy though there are a lot of brands that perform better.

  161. Reply
    admin August 29, 2018 at 10:54 am

    Hi Wendy,
    Glad to hear you are happy, I always enjoy getting updates when I recommend places.
    As for the jet question, it certainly can but it depends on where you want to massage/focus on.
    If you look at the difference between the 30 and the 50 all the big high flow back jets already exist, those are the more expensive and important ones. The majority of the added jets are smaller leg and foot jets with a few mid sized hip jets which give you a more full body experience. As for 70 jets, are you sure that was still the Traditional Omega? it only goes up to 50 jets though they do have a 50 Elite with a few extra features.

    Shoot me another message if you have questions.

  162. Reply
    admin August 28, 2018 at 2:44 pm

    Hi Lisa,
    It sounds like there was some kind of miscommunication, in particular with the shock use, you want to be using roughly 1 capful of shock after each use or 2-3 capfuls if you have 3 or 4 people. Chlorine you want to be using between one to two tablespoons per week, if you can smell it on your water that is generally too much. Local regulations will probably suggest higher though.
    I’m sending you an email with a tip sheet and a few points of my own.

  163. Reply
    admin August 28, 2018 at 1:58 pm

    Hi Carrie,
    You must have done your research already because both are great tubs. I’m more familiar with Master and personally love the Twilight for its high flow therapy performance. Coast has invited me to go down and see their factory and construction in the next month or so and unless there is a real surprise I’ll be adding them to my top brands listing for their build quality, I haven’t checked the performance of the Apex Curve myself or their diverter setup so I can’t comment on that yet.

    Both have great shells, parts lists, insulation and plumping is properly clamped and secured.
    If you have a specific aspect you want to know about shoot me a reply to this but I can’t see you being disappointed going with either of them, go for a wet test if you can and see which feels better to you and suits what you want.

  164. Reply
    admin August 27, 2018 at 1:16 pm

    Hi Moe,
    South Seas is built by Artesian, I’ve visited their factory and consider them to be one of the best built brands out there. They actually use some of the same high end parts and components as Master as well as both gluing and clamping plumbing and using a similar shell construction on most their lines.

    They are very comparable at the entry level but Master wins out on higher performance and therapy tubs.
    you can see my Artesian review here.

  165. Reply
    admin August 27, 2018 at 12:35 pm

    Hi Ryan,
    You have two good options in state, Aqua Haven Spas in Oklahoma City is my first suggestion. I would start looking at the Healthy Living line, both the 7.5 and 8.5 don’t have a lounger and have seating for 7, foot space might get a bit crowded at that point but that is the case for most tubs. They also have other lines like Clarity and Twilight depending on what kind of performance you are looking for. This dealer has taken good care of everyone we have sent their way and I feel confident they would do the same for you.

    Second dealer is Paradise and carries Artesian Spas up in Tulsa, these are also good tubs and are fairly comparable at the entry level, if you look at the parts lists you will even notice overlap between them and the Master tubs at Aqua Heaven. They start to fall behind a bit in performance at the upper mid to higher end lines though.

    If you have any specific questions toss me a message and we can follow up, hope this helps.

    6700 Northwest Expy, Oklahoma City, OK 73132
    +1 405-858-7727

    6353 E 41st St, Tulsa, OK 74135
    +1 918-938-7727

  166. Reply
    admin August 10, 2018 at 12:21 pm

    Hi Trevor,
    You have it narrowed down to the best options out there so you must have done pretty well wading through the information already.

    Tidalfit is a pretty good swim spa but there is a big gap between everything else on the market and the H2X/Phelps lines. The jetting on the massages chairs is much better and the swim area has a much higher flow rate. Depth is also a key factor and makes a difference in how much you can enjoy and actually do, it is what gives you the pool feel and lets you really swim, move around and do resistance training. If you can actually hop in and test them out it will let you feel the difference more yourself.

  167. Reply
    admin July 27, 2018 at 3:46 pm

    Hi Kyle,
    Freestlye is a mid quality when it comes to build, they aren’t a brand I would shortlist. Roxull insulation needs to be in 6″ thick batons to be approved for houses in cold climates so why would 2″ be good in a hot tub? Timber frames also last longer than steel ones they use and don’t rattle around. They are a bit distant down in Mississauga but the best dealer and brand in your area would be to go with Master at Premium Wholesale, if you want a more local option you can grab a Marquis tub from Hot Tub Warehouse in Muskoka, I’m not a fan of the other brands they carry here though.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    (519) 895-0606

    Hot Tub Warehouse
    +1 705-645-8613

  168. Reply
    admin July 26, 2018 at 2:30 pm

    Hi Jeff,
    I’m not a fan of how Caldera builds, they are using building methods that were trendy 20 years ago but ended up having issues, like the old style poly foam and their ABS backed shells need cradle support to stop from breaking. Most the top companies went back to good old glass with a vinyl ester resin core and hand rolled layers of glass.. expensive but indestructible.

    They use a bunch of Goofy proprietary parts as well, check out that article and video to see why this is worth avoiding.

    Best options near you are
    Bend Spa & Hearth which carries Artesian and Cedar Works Spa & Sauna which carry Marquis

  169. Reply
    admin July 25, 2018 at 7:25 pm

    Hi Steve,
    The quality of the shell is one of the things I mention a lot on this site and that is for good reason, a well made hand rolled fiberglass shell with a vinyl Ester resin core can be filled and stay self supporting. Many other brands have shells that are too thin an need to rely on wood posts or supports to prop themselves up and stop them from falling apart when filled. This cradle support style leads to way more failures, the shell is thin so can warp or be damaged more easily and the supports create stress points on the shell around where they are built.

    As for the loungers I wouldn’t worry too much about that, loungers seem great to our dry land minds but don’t translate well to tubs, I almost never see a second time hot tub buyer going for one. Most people end up floating in weird ways or can’t keep their head comfortable and don’t even use them after the first few times.

    I assume South East Spas is where you are checking out Master, I’ve met them a few times and they are good solid reliable people, they even have a sale going on right now to celebrate their second location opening up.

    I’m not a fan of pinnacle, they use good parts but that is the only good thing I can really say, most them are OEM so you can still get them without the company but I would still be hesitant, it doens’t matter how good the service is if they aren’t making certain components anymore and the remaining ones cost an arm and a leg. I would suggest going with the Master tub, especially the Twilight series if you want a good therapy massage tub. As for the bells and whistles, you can get those if they catch your interest but I personally consider fountains a bit of a gimmick and you can grab a waterproof bluetooth speaker for a fraction of the cost installing one inside a hot tub takes.

    If you do want to go with Spa King I would suggest a Marquis tub from them, most their lines are built really well.

    Hope this helps!

  170. Reply
    admin July 25, 2018 at 6:47 pm

    Hi Ben
    Innovative Spas up in Virginia Beach is a great dealer in your area, I’ve met the owner a few times, they have a good operation and the full line for Master Spa. Everyone we have talked to or sent their way said good things.
    155 S Rosemont Rd, Virginia Beach, VA 23452
    (888) 313-7727

    If you want a second option Greenville Pool & Supply carries Artesian, I don’t know the dealer but the brand is well built.
    +1 252-355-7121

  171. Reply
    admin July 25, 2018 at 6:04 pm

    Hi Jim, sorry it took a few days.
    I would avoid Thermo Spas, their marketing is pretty misleading about what their tubs actually have. Many of their models/sales people mention jet and pump numbers higher than the competition, what they don’t say is that 2 or 3 of those pumps are only air pumps which are cheap, blow cold air into your tub and don’t actually do anything other than up the jet/pump count and make the tub sound like a better deal. No one uses these anymore except mass merchants and online dealers.

    Their insulation systems are also pretty bad considering their name, they rely on a perimeter system and an air gap which they say traps the motor heat but you don’t need all that empty space to do so, the only reason not to fill it with foam is cost.

    One of their other big sales points is their 10 year warranty is pro-rated which means you pay after the first year 100% coverage for the first (1) year, 75% for the next two (2) years, 50% for the following three (3) years and 25% for the remaining four (4) years with labor only being one year… You would be better with a 3-year parts and labor which is more common.

    you would have to travel a bit if you want better options, South East Spas is down in West Palm Beach and Fort Meyers but I’ve met these guys, they carry Master Spas and have taken great care of everyone we send their way.

    Other options are Splash pool and Spas up in Jacksonville that carry Artesian

    Spas and More Inc in Port Charlotte which carry several brands but the Marquis are their best built.

    You have local spa service people all over Orlando so if you do need service at some point you would have someone local regardless. Hope this helps let me know if I can answer anything else.

  172. Reply
    admin July 19, 2018 at 6:24 pm

    Hi Mike,
    Sounds like you ran into a pretty slick sales person, so lets go over everything.
    These cheap perimeter insulation systems are just nonsense, they talk about trapping motor heat but you don’t need all that empty space to reuse the motor heat, the only reason not to fill the cavity is cost. 3-4x as efficient is a pipe dream, they are picking the worst of the competition to compare themselves to, talk with the Marquis dealer and they can give you realistic daily costs for the tub you are looking at.

    Those 5 pumps 99 jets they are talking about? they are including air blowers, that is a major red flag right there. Air blowers are cheap systems that blow cold air into the tub (even the heated ones are too cool), they are noisy and are used because it ups the jet/pump count and adds value when selling but the reality is no one really uses these anymore except usually mass merchants and online guys. If he wasn’t upfront about his or tried to pass them off as water pumps then he is being pretty underhanded or doesn’t even know the tub he is selling beyond the brochure.

    Also I know you didn’t ask but Thermo’s 10 year warranty is pro-rated which means you pay after the first year 100% coverage for the first (1) year, 75% for the next two (2) years, 50% for the following three (3) years and 25% for the remaining four (4) years, the labor aspect is only one year… You would be better with a 3-year parts and labor.

    As for the heating/filtration system, does it make sense that a system that runs so much would somehow cost less in electricity or even be needed if it was so efficient at keeping heat in? It might move a lot of water but that doesn’t mean it is doing a good job.

    Going with local service itself isn’t a red flag, even many of the big companies are doing it now but with all the other details like showing up at your house, it speaks of someone who is just trying to make an overpriced sale and move on.

    Hope this answers your questions and helps you out.

  173. Reply
    admin July 19, 2018 at 6:13 pm

    Hi Mike,
    I replied to your comment over in buyers assistance.

  174. Reply
    admin July 19, 2018 at 5:55 pm

    Going with the shows is fine since you have good local support and independent service providers. These shows have become so big in your area that there is actually really limited local options for you.

  175. Reply
    admin July 19, 2018 at 5:52 pm

    The big issues with Cal are the cradle supported shell and the fact that they moved away from Balboa electronics, they are still a decent brand but since you have Master as an option I would go with that instead. The Twilight series is the best out there if you want good massage and therapy, the high flow jets are amazing and the ability to focus both pumps into a single chair lets you really feel it. I’ve got a video review which goes over it more. I wouldn’t bother going with Marquis since they are fairly similar to Master at the entry level and fall behind on the upper lines.

  176. Reply
    admin July 19, 2018 at 5:38 pm

    Hi Corey,
    The local dealer I know is down in Tullahoma, Hice’s pool and spa.
    They they carry Master, have great service people and I have only heard good things from the people we send their way.

    If you are sticking more local I would also go with Artesian over Caldera, Watkins or Hot Springs, I’m not familiar with the dealers there but the brand is solid. I see that the dealer isn’t primarily a hot tub retailer though so my only concern would be making sure they offer good timely service.
    +1 931-455-2500

  177. Reply
    admin July 19, 2018 at 5:20 pm

    Hi Laurence,
    I would generally avoid Jacuzzi if possible but I’m not seeing many other options in your area, (Sundance is the same owners with the same issues).
    Jacuzzi is one of the big names in hot tubs but they spent a lot more on marketing and gimmicks than building a good hot tub. They lock you in with proprietary parts which can cost you in the long run.

    I’ll look for some more options in your area and send another reply if I can find something.
    If you do go with Jacuzzi make sure you have a good warranty and a dealer who knows the brand and can service it well.

  178. Reply
    admin July 17, 2018 at 4:02 pm

    Cal Spas is mixed, they have some good and bad. If you want Master I suggest checking these guys out, they have showrooms in Omaha and Lincoln. You don’t have any Artesian or Marquis dealers near you.

    Home Innovations Spas

  179. Reply
    admin July 17, 2018 at 3:55 pm

    Hi Mike,
    I’m not a fan of Vita, the shells are thin and cradle supported, the parts are proprietary, the insulation is cheap and the plumbing isn’t clamped.
    You have at least three dealers around you carrying better brands, check them out, Nordic is good entry level, Marquis and Artesian are better if you want higher performance. I don’t personally know any of the dealers so you will have to check them out yourself.

    Premiere Hot Tubs – Marquis

    Austin Spas and Pools – Artesian

    Ocean Quest Pools by Lew Akins – Marquis and Nordic

  180. Reply
    admin July 17, 2018 at 3:44 pm

    Hi Karen,
    I’m actually off to see the coast factory soon and I’ll put one together off what I see there. I always want the most up to date and in depth info so I can pass it on accurately to you guys.

  181. Reply
    admin July 17, 2018 at 3:36 pm

    It looks like Rome Pool and Spas changed what brands they carry, and yes, I would avoid Hot Springs for the reasons I said earlier in the chain. My other suggestion Concord still stands though, best option I can see in your area.

    Concord Pools & Spas
    136 S Broadway, Saratoga Springs, NY 12866
    +1 518-587-4949

  182. Reply
    admin July 17, 2018 at 3:26 pm

    Hi Dale,
    I would go with the Nordic over the Jacuzzi, Nordic builds solid tubs with good parts, they tend to be entry level but the do it well. The biggest issue with Nordic is their insulation which is cheap poly foam and a fiber lining. Jacuzzi spends too much on marketing and doesn’t leave enough left over to build a good tub, they use proprietary parts and mid grade shells.

    If you want an additional option there is a Master Dealer about 80 miles from you down in Waynesville, North Carolina. The Getaway is built with many of the same parts the Nordic has but actually does the full icynene foam which saves you a lot in winter. If you are interested in a higher end tub going with Master becomes more important, the therapy performance on them is best in market and the high flow jetting gets you more massage action.

    David’s Home Entertainment & Recreation
    2566 Asheville Road, Waynesville, NC, 28786

  183. Reply
    admin July 9, 2018 at 6:06 pm

    I checked out your local area and can’t find a dealer I’m familiar with, spa and pool center over in Boise seems to be your only real option for sale, they do carry Artesian which is a great brand but they also carry Strong Spas which doesn’t have anything going for them other than their cover. I included web links for some independent service people nearby that you can talk to if you have any issues with the dealer.

    8403 W Fairview Ave, Boise, ID 83704
    +1 208-376-1514

  184. Reply
    admin July 6, 2018 at 4:56 pm

    Hi Kyle,
    You are right near East Coast Spas, they run a good operation and take great care of customers.

  185. Reply
    admin July 5, 2018 at 4:35 pm

    Hi Michael,
    The exact tub depends on what you are looking for, what I can suggest on is brand and dealer. Master Spas is built well and you can read more info about the brand in my review

    Your local dealer for the brand is Hot Tubs Inc, which is a great option, I’ve met the owner and spent some time with him before, they know their hot tubs and will take good care of you. Shoot me a message if you have any issues but everyone we have recommended them to has been happy.
    1925 Norfolk Dr, Owings, MD 20736

  186. Reply
    admin July 5, 2018 at 3:28 pm

    Hi Sean,
    Master spas wins out easily against the other brands you listed with Coast in second place, Coast is good on paper but has quality control issues that have lead to a lot of dealers dropping them recently. Maxx and Cal Spa both have build and design issues that effect the long term reliability.
    Cal Spas uses thin shells that rely on cradle support and they stopped using Balboa electronics on their top lines recently which saves money but is really questionable from a quality standpoint, Maxx is middle of the road build quality but their perimeter insulation system is just not up to par for Canadian winters and would cost you in heating at a ski condo, not to mention how quickly it would suffer freeze damage if you lost power.

    Master Spas builds reliably with Balboa electronics, a hand rolled self supporting shell, easily sourced parts and has a full Icynene foam for insulation that has an r-value 2-3 times higher than some of the competition.

  187. Reply
    admin July 5, 2018 at 2:38 pm

    Hi Aiden,
    Frasier Valley Hot Tubs are the people to talk to in your area, I’ll send you some info and put you in touch with them.

  188. Reply
    admin July 5, 2018 at 1:55 pm

    Hi Wendy,
    I have to say the options in your area are not great.
    American Whirlpool and Vita are actually the same company and both are mid grade based on build quality for the same reasons, the shells are both thin and cradle supported on their tubs which leads to higher failure rates in the long run. The insulation on both is sub par which is more of an issue in colder regions. The plumbing is only glued and not clamped which is a simple step that decreases leaks and the metal frames have a tendency to rattle around and rust. Sundance used to be good but they got bought out by Jacuzzi and the reliability has dropped a ton, they are near number one for people asking for help online, mid grade shells, parts you can’t buy anywhere else and a high overhead because of how much they spend on marketing and gimmicky features, Hot Springs is very similar.

    Since all the brands are of roughly similar quality I would look at other factors, if you have a good dealer who knows the brand with a good warranty and service setup you can feel more confident in your purchase. Ask them questions about what things they need to fix most often and what they charge for service calls. From a brief look Hot Springs and Hot Tub Doctor seem to be set up the best in your area, you will have to talk with them and see as well as finding a specific tub model you like. Hope this helps and good luck!

  189. Reply
    admin July 3, 2018 at 7:33 pm

    Hi Tina,
    I suggest you look at the H2X series, they have them at Master Pool and Spa in Minneapolis. They have a few different designs depending on what you want and your price range. Great as a pool replacement and built reliably.
    6415 Wayzata Blvd, St Louis Park, MN 55426
    +1 952-253-0665

  190. Reply
    admin July 2, 2018 at 4:05 pm

    Hi Susan,
    The Grandee has a lot of features like their moving jets that add to the cost and perceived performance but they aren`t really going to add anything to your experience. Hot Springs uses a lot of custom or proprietary parts as well which are not as high quality and can cost you down the road for service and replacement.

    The Artesian south seas 850B lacks some of the fancy features of the Grandee but it is well built using high quality OEM parts, an icynene foam system for insulation and a top of the line shell. The biggest flaw with Artesian is a lack of factory support but if you have a local dealer that offers good service you are golden.

    Even ignoring the price differences I would go with the South Seas over the Grandee if I was buying for myself, it`s reliable and offers good performance at that price point.

  191. Reply
    admin July 2, 2018 at 3:36 pm

    Hi Stephanie,
    Artesian over Hot Spring any day, Hot Springs is a part of the Watkins Group which own a half dozen other brands as well, these guys are all about the marketing and profit margins instead of building a good tub. The fact that they use proprietary parts is a significant issue and all that marketing overhead and high margin means you would be paying top of the line prices for a mid grade tub. These guys are great at making a Hot Tub sound amazing or like a great deal but it costs you upfront and more in the long run as you get service over the years.

  192. Reply
    admin July 1, 2018 at 9:34 pm

    Hi Bill,
    Glad you are liking the site and all the info, I`ll see if I can pull together some price ranges for you but even if you are paying more upfront it is generally worthwhile for a Hot Tub, buying cheap can sometimes be really expensive in the long run if they cut corners on reliability, parts quality and build standards.

  193. Reply
    admin July 1, 2018 at 9:15 pm

    Hi Jim,
    Viking is roughly mid quality overall, they have been around for a long time but never became too big which limits their ability to build to top spec at an affordable rate. The Plastic shells aren`t great, the plumbing isn`t glued and clamped and the insulation is cheaper but outdated. There are a lot worse out there but you have better options around you as well, check out Marquis at the Seattle Hot Tub Company or Artesian at Black Pine Spas. You can look at my brand reviews of each to see why their build quality beats out Viking.

  194. Reply
    admin July 1, 2018 at 9:03 pm

    It looks like you are probably deciding between Jacuzzi, Cal Spas and Bullfrog. All these brands have some significant weak points in their build quality, unfortunately the selection near you is pretty limited. Bullfrog is pretty good but not the top… I hate that ABS plastic pedestal supported shells, high failure rate over the years. That said, Bullfrog is definitely above Jacuzzi on my scale, they use a good parts list for the components and have a decent performance spa line with an upper mid performance on their top end spas. Cal Spa is somewhere between them depending on the particular tub, if you are considering Cal Spa make sure it has a Balboa system, sadly they moved away from them on their top end stuff.

    There is another option for you though, you have an Artesian dealer up in Courtenay and these tubs are a much better-built spa than the Bullfrog by a mile, particularly in jet performance and shell stability. If you want to make this work though check out if any of local independent service people are familiar with Artesians, it would be a longer trip for delivery but if you can get local service it isn’t a long term issue. I was going to check around a bit but everyone’s closed for Canada Day, just make a few calls and see if you can find someone.

    Here is the most local service place I saw for you.
    Island Hot Tub Sales & Service Ltd
    +1 250-390-3111

    And here is the Dealer that carries Artesian, they also carry Hot Springs, don`t let them change your mind to that if you do talk with them.
    Comox Fireplace & Patio
    4911 N Island Hwy, Courtenay, BC V9N 5Y9
    +1 250-338-8522

  195. Reply
    admin July 1, 2018 at 8:41 pm

    I just visited Atlanta a few months back and Atlanta Spa and Leisure really impressed me, I’ll put you in touch with them. As for the swim spa options, the Micheal Phelps series of swim spas is well built and has high end performance, it is designed to provide a challenge to even professional swimmers but the price point can get up there because of that. The H2X series is built to the same high standard but tones down both the cost and performance a bit, that said it is still a clear cut above most the competition in these areas. This is probably the one you will be more interested in and it works as a great pool alternative.

  196. Reply
    admin July 1, 2018 at 8:03 pm

    Hi Joseph,

    Nordic is quite good at the entry level, they do roto mold shells which I would have stayed away from until recently, Nordic does them thick and well designed though, they are built to be nearly indestructible. Their insulation is their weakest point and is mostly 3/4″ or so of the old style poly foam and a thin fiber layer inside the skirt, more of an issue in colder climates. The plumbing on Nordic is glued and clamped which does a lot to prevent leaks and they build with Balboa which is the best for electronics and control systems.

  197. Reply
    admin June 22, 2018 at 5:31 pm

    Hi Keven,
    I would try to check out tubs and be sure they pack enough power for you, at that price point the massage performance has limits.
    Bang for your buck I would have to suggest Master Spas, the nearest dealer is rather far from you but if you can handle service yourself that distance might not matter as much other than for the initial delivery. The nearest Master dealer for you is Hice’s Pool and Spa down in Tullahoma. Both Master and Artesian are well built with easy to source parts, if you are looking for a good massage tub though Master is the brand to go with.

    Artesian is a solid buy, the Rio is their Island line which is their entry level though so the jetting is fairly pedestrian, not many of the hi flow therapy jets and tons of the tiny inexpensive ones so it’s certainly not a high end therapy massage spa but I would say it has a good middle of the road performance with great build quality. Most their parts are easy to find and order as well, They have limited factory support but if you can service it yourself or have a good dealer that can help out that isn’t an issue. I would go for both Artesian and Master over the Viking for sure, the plastic shell and dip glued plumbing alone keeps Viking from being in the same class of tubs.
    1 931-455-2500

  198. Reply
    admin June 22, 2018 at 4:50 pm

    Hi Susan,
    I would pick Artesian over Beachcomber but only if you have good local support. Artesian has limited factory support at the moment but since they use a good parts list and most the components can be ordered standard that doesn’t matter if you have a good dealer that offers good service.

    Beachcomber can be a good option, they build well but I find they are a bit overpriced. They also have a few models and design choices that just don’t make sense, if you do go with Beachcomber stay away from their Hybrid system, if you lose power in the winter you are at risk of quick freeze damage very easily because the water leaves the insulation envelope, this will also cost you more during Oakville winters due to lost heat.

    As for dealers I would also check out Premium Wholesale Home and Leisure, I know their Kitchener people but they also have a store near you in Mississauga, the entry level Master tubs are great value and if you do want to go for anything higher end Master starts to really beat out the others.

  199. Reply
    admin June 4, 2018 at 9:11 pm

    Hi Stephanie,
    I don’t know the distributor but MAXX Spas is a fairly average brand, the perimeter insulation isn’t great, the shell is a bit thin and their build quality isn’t consistent across their lines. Chandler is right next to a really great dealer in Tempe though, I’ve talked with these guys about tubs and they know their stuff. If you are looking in that area Pheonix Hot Tubs and Swim Spas are the people to see. They carry Master Spas which are built well and use top of the line parts and materials, I’ve got a review of the brand you can look at

    1746 W Ruby Dr Suite 104, Tempe, AZ 85284
    +1 480-389-9799

  200. Reply
    admin May 23, 2018 at 4:08 pm

    Hi Russ,

    Out of the first three you mentioned Artesian is the only one I could rate as having a high build quality. I’ve actually been to their main factory and what I saw there impressed me. If you want a good build and reliable tub they are a solid option. Since you are getting this for therapeutic reasons though I think you should really consider the Twilight series by Master, it really is in a class of its own and there is a reason I use it as my personal therapy hot tub. The high flow jets and the ability to redirect pressure all into one seat really is getting you more value. The build quality on Master and Artesian is fairly similar as well.

  201. Reply
    admin May 11, 2018 at 9:26 pm

    Hi Scott,

    I would pick Marquis over Viking any day of the week, Viking has been around a long time but they are pretty small. They don’t work on a big enough scale to build things as well and cost effective as Master or Marquis. Viking does have good parts but the shell on most is plastic instead of hand rolled fibreglass and they don’t clamp pipes or use the best insulation options. They probably look pretty similar in the store and in the pitches but you will notice the different long term. Marquis is probably the more expensive option up front but you are getting quality for that and it will save you in service costs down the road.

  202. Reply
    admin May 11, 2018 at 8:11 pm

    Hey Jack,
    There are actually Hot Tub Expos that run in your area a few times a year and they sell Master Spas, you also have a local independent service company that can help you out if you have any issues in the future making it a safe way to buy. I’ll put you in touch.

    If you aren’t willing to travel or wait, the best bet where you live would be to go for a Marquis, there is a dealer right in Sparks and they are built very similarly to Master, both use some of the same high quality and easy to find parts list. They do all the stuff I tell people to look for, hand rolled shells, plumbing properly clamped and glued, all the stuff that gives you long term quality.

    There are differences at the higher end even if the build quality is similar, Master has a better therapy line with high flow jets, molded neck areas and foot jets, if you want to go with Master it is a bit of a trip, the closest I can find for you is out towards Sacramanto.

    Master Dealer
    Hot Tub & Spa Emporium – Rocklin Store
    500, 6620, Lonetree Blvd, Rocklin, CA 95765
    +1 916-899-3242

    Marquis Dealer
    960 S McCarran Blvd, Sparks, NV 89431
    +1 775-359-6073

    local Service guys
    +1 775-826-3636

  203. Reply
    admin April 4, 2018 at 6:21 pm

    There is sometimes a delay as we filter comments. I did some research and see a few good options near Orillia for what you want, give us a short bit and I’m sure Chris can help point you towards the right one.

  204. Reply
    admin March 21, 2018 at 6:55 pm

    Hi Jonathan,
    It is a bit of a drive but I found a place near Aberdeen which carries Artesian Spas. I don’t know the dealer but the brand is one of the few I consider really good. Here is their website