User Posts: admin

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Top three things that effect your running cost. The first is the type of insulation your hot tub has, if you bought a Costco or Home depot hot tub or any ...

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With summer coming on the bather load in your hot tub will change to lotion slathered greased up bodies. The addition of sun screens and other oils into ...

With the marathon season upon us I thought I would offer some insights into how your hot tub can help you win that big race. Soak in a hot tub BEFORE ...

Browsing All Comments By: admin
  1. Reply
    admin September 19, 2019 at 11:22 am

    Hey Jeff

    The 67.25 is pretty close to the same price as the seven-foot spas. when you think about it its the same basic equipment and just a little less wood and insulation. usually smaller spas have lower performance and cheaper jetting etc but that is a super high-end performance small tub.

    In general, I like the Twilights, they are one of the best performance spas out there and like all Masters, they build them well. Pricing is pretty standard throughout the year, even event sales and such really do not offer much in the way of price reductions it’s more a psychological tool to create urgency by making the customer believe that if they don’t act now they will lose something of value. the reality is the price you can afford to sell at is the price…

  2. Reply
    admin February 26, 2019 at 1:08 pm

    Hi Michelle

    For sure the Hollywood.

    I had a Vector and tore it apart and was not impressed. plus all the goofy parts are gonna be a nightmare to replace I found the jets to be flimsy the face plate is thin and it supports the spindle, I think they are not going to last and replacements will be a lot more than regular jets. plus I found it very gimmicky… all the extra diverters serve no real purpose and make it a complicated mess.

    Overall I was displeased with the quality control from the Marquis factory, they have reached out and assured us it is not the norm but so far have failed to do anything to prove the point, until they step up and get me in for a factory inspection, and or send me another tub to inspect or something concrete I’m really not willing to endorse the line. See the review here:

    go see these guys and compare the build on the Twilight the pricing should be similar and the build is better and the performance too.

    Bluewater Pools & Spas
    Remove
    Details from Google Maps
    2541 Dougall Ave, Windsor, ON N8X 1T5
    bluewaterpools.ca
    +1 519-969-8561

  3. Reply
    admin February 6, 2019 at 1:40 pm

    Hi Than

    I have the cost price for almost every brand but they always come with nondisclosure agreements and I could get sued for disclosing the information.

    Dealers buy at a price based on their volume and how they pay and the landed cost can vary wildly depending on those factors and proximity to the factory.

    Shipping less than Truckload (LTL) can add a grand a tub… shipping full truckloads can get down to a couple hundred, paying before delivery can save 5% paying by transfer over credit card can save another 5% and using a floor finance package can add another 5-10% There are a lot of variables…

    The truth is like any competitive industry everyone is trying to make enough margin to stay viable and get a decent income but not a lot of retailers are getting rich.

    Yes for sure you can get a better deal by paying cash but save that card till the end. a dealer saves 3-5% by not having to pay credit card processing fees so if you get a price for paying with a card hammer them for the 5% for cash… also go right now in the slow season!

  4. Reply
    admin August 14, 2017 at 4:46 pm

    Sorry Eric,

    This site is getting away from me, it used to be my personal rant space but now it’s something entirely different 🙂

    I need staff to help but I haven’t figured out how to monetize it and not loose the authentic real approach! if I sell my soul for the money (offers every week into the lower mid six digit frame) then the site is nothing but another discussion forum or other bullshit site, sometimes I just need a day or two off 🙂

    Hydropool and arctic I don’t really like for the similar reasons. They both do a few thing good and a bunch of stuff cheaply and spend a scad on the spin marketing, branding and BS. like Hrdropool has a good parts list but insulation and old school filtration systems and floor suctions, reflective insulation systems??? inexpensive solutions that are not good tech.

    Arctic is even worse, the cheapest parts you can buy, one of the cheapest insulation systems out there, no clamps on the plumbing lines and loads and loads of spin pitches and brand marketing.

    let me see what you have out there.

  5. Reply
    admin July 4, 2017 at 10:12 pm

    The Hybrid is a trademark gimmick that has the pumps outside the spa and is bad tech…

    what you are refering to is actually a better definition of “Hybrid” but usually called full foam with the pumps under the spa which is the best.

    The heat reclamation is pretty straight forward.

    The Venturis present on every spa and the ozone system always draw in air and inject that into the water so if the intakes are in the motor area the heat from the pumps gets injected directly into the water. it’s funny because the guys selling the cheap Perimeter insulation systems never talk about this because it really destroys their whole pitch… On one hand they claim that all the “trapped heat” is helping but they ignore the fact that the air is always being circulated when the pump is running which by the laws of physics means it is pumped out of the perimieter and into the tub and then out under the cover. Meanwhile, the outside cold air has to be drawn in to replace the cavity air… it’s why the whole pitch about the air space being an insulator is so non-science… in a thermopane window the intentionally remove the air and or fill it space with nothing or a captive agent with a high R value and then it is sealed so the air can not move… once the air can move beteen the zones it becomes a mover of heat, not an insulator….

  6. Reply
    admin January 18, 2017 at 9:57 pm

    Visitor Rating: 5 Stars

  7. Reply
    admin October 26, 2016 at 3:50 pm

    Visitor Rating: 5 Stars

  8. Reply
    admin October 21, 2016 at 2:49 am

    Visitor Rating: 4 Stars

  9. Reply
    admin October 21, 2016 at 1:52 am

    Visitor Rating: 1 Stars

  10. Reply
    admin September 8, 2016 at 1:28 pm

    Hi

    I am not aware of the brand Dr. Wellness.

    Ask the questions…

    Are the joints glued and clamped?
    What brand name are the jets, pumps and electronic controls? (you want ideally Balboa and waterways and you want threaded jets)
    Is the shell supported underneath by props and supports? (if there are props and supports it usually indicated a thin shell although they will pitch it as a bonus)

  11. Reply
    admin November 16, 2019 at 2:16 pm

    Shit dude that spa owes you nothing 🙂

    Yep this industry sucks, it why I started this site, it drove me nuts all the lies and bullshit marketing… crazy…

    The arctic I would not seriously consider… The best thing about it is the marketing… they do a good shell but the rest??? Chinese proprietary parts, a crazy story about free heat instead of just spending the money on a decent insulation package and they don’t even clamp the plumbing… its mid-grade at best with loads spent on old 80’s style branding bullshit to make you think its next level 🙂

    Yer Welcome to share the cost, its always good to see what is selling for what where and the retailers aren’t allowed to show costs…

    Thanks for the donation and download my SpaStar app! it rocks 🙂

  12. Reply
    admin November 16, 2019 at 2:11 pm

    Very cool never heard of that!

    Makes perfect sense though.

    That particular tub has two temp probes and if one reads lower than the other it gives you an error and those probes cant be not all the way seated or they leak but good point for sure!

  13. Reply
    admin November 16, 2019 at 2:09 pm

    Yeah the pre-filter is always a good idea, it makes the water easier to manage, and generally, take the filter out when running the spa clean

  14. Reply
    admin November 16, 2019 at 2:08 pm

    Hi Matt

    all in all, they are good the only downside is the abs shell, its nowhere near as good as the high-end hand rolled glass shells.

  15. Reply
    admin November 16, 2019 at 2:07 pm

    Make sure its a dual voltage unit and really if you are gonna hardwire it buying a non plug and play will give you a bigger motor and better efficiency. the motor will still run at 120v.

    on the whole, its middle fo the road, a cradel supported shell and a pretty low-end insulation package.

  16. Reply
    admin November 15, 2019 at 7:14 am

    Yeah its a great tub for sure, I really like the main captain’s seat on the twilight and the foot jets, which I use on my back, legs, etc and they are the same on the Phelps I don’t even touch the other seats 🙂

  17. Reply
    admin November 15, 2019 at 7:10 am

    I texted you this am 🙂

    Look forward to chatting!

  18. Reply
    admin November 14, 2019 at 6:48 pm

    Hi Mark

    They both seem like decent pricing but the Antigua elite would compare more with the HL series from Master. The Clarity is a party tub, if you entertain a lot its much roomier whereas the Artesian model is more of a personal tub, it has more of the high flow therapy jets and more power. if you want to compare apples to apples look at the healthy living 7

  19. Reply
    admin November 14, 2019 at 6:45 pm

    Good covers run about $500 and typically last 3-5 years, junk cover last 2 years and the environmental footprint is huge… Smart tops should last for the life of the spa I would think if taken care of.

  20. Reply
    admin November 14, 2019 at 10:18 am

    Hi

    It depends on what system. typically you balance hardness when you fill it.

    Then weekly balance Alkalinity and ph and make sure you have sanitizer in.

    If you use the Spa marvel that I recommend you will have easy to manage low chemical water. you can buy it here and if used as directed it will give you a lifetime guarantee on the jets and super low chemical levels plus it makes the water very stable and easy to balance.

    Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!

    https://www.spa-star.net/

  21. Reply
    admin November 14, 2019 at 5:38 am

    First off the shell designs made me smile, there are right out of the 80’s all the sharp angles and terrible use of space 🙂 Water environments are all about space, and the footwells on most of the models make them no good for anything over 2 or 3 people.

    Jetting wise again this is right out fo the 80’s all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage, the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell, 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2k…

    Finally, the insulation, forget it these radiant barriers were basically banned in the ’80s in regulated industries, now in this unregulated industry, they are the miracle insulator… laughable cheap outdated… https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

  22. Reply
    admin November 13, 2019 at 1:36 pm

    Funny as we get older the jetting becomes a lot more important.

    The beachcomber is well built but the performance is pretty flat, they just don’t build any high-end therapy massage spas.

    The best thing about the arctic is the fancy expensive 80’s style branding and marketing to convince you its a high-end tub…

    There is a Coast dealer there and Coast is local and built better than most but they have no good neck jetting 🙁 they use the cheapo little 1.5″ low flow jets and man I really want 4 of the 3.5″ high flow wrap around neck and shoulder jets like on some higher-end therapy spas.

    There is a master dealer that does a couple shows there every year I think they either just did it or are just going to. I’m not sure if he has served on the island or not but you can hit them up and ask. the twilight series has great jetting and is my goto for high-end therapy massage and they are built and insulated well.

    http://www.premiumwholesale.ca
    +1 519-895-0606

  23. Reply
    admin November 13, 2019 at 1:17 pm

    pricing seems high on the 33 but about right on the 45 jets.

    The actual jet pressure will be higher on the 45 jet version they add a few of the big hi-flow jets and up the horsepower with the bigger pumps, you will flow more water and it also adds in two diverters which means you can steal the pressure from other seats and flow even more water… there will be a substantially better massage in the 45 jets version

  24. Reply
    admin November 13, 2019 at 1:11 pm

    Hi Lawrence.

    I don’t know about leaching from the plastics hell they say even medical-grade plastics can leach hormone mimickers and chemicals but because you are not drinking it I don’t know that is such a concern. and really both acrylic and roto mold are plastics.

    durability wise its a crapshoot 🙂

    The really good Acrylic hand-rolled fiberglass self-supporting shells using a vinyl ester resin barrier are durable as hell but most guys don’t build great shells, they just spray a bit fo glass on and put pros and supports under.

    Similarly, with the roto molds, the cheap ones are thin and unreliable and the really good ones are thick and durable… So I think itas got more to do with the brand than the shell type.

    The heat retention is going to have way more to do with the insulation system than anything else.

  25. Reply
    admin November 13, 2019 at 1:06 pm

    Hey Tony

    no, the circ system runs 24 7 no matter what you set it to.

    The spa marvel will fix your problems also dow its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  26. Reply
    admin November 13, 2019 at 1:04 pm

    Hey Randy limelight is not master its Hot Springs and they are middle of the road IMHO

  27. Reply
    admin November 13, 2019 at 1:03 pm

    Hi Wayne

    They are built and insulated well but there are a few things that let them down from a performance standpoint.

    There are not a lot of the expensive big 5″ high flow therapy massage jets most fo the tub is kitted out with the little 1.5″ low flow cheapo jets.

    The higher-end models with the foot blasters are good for foot massage but the lower-end models with the foot domes are crap.. those little dicky 1.5″ low flow jets won’t do squat for tough old feet and the domes are bad tech that most of the industry went away from decades ago… they are a pain in the ass everyone is always tripping over them, and if they leak they are a nightmare to fix, plus you need to run hot water under the floor now and that’s just inefficient as hell, there is very little insulation under there already…

    The neck and shoulder jetting again are the little 1.5″ jets I’m pretty sure and again I like a hi-flow 3.5″ set of jets for shoulders and neck.

  28. Reply
    admin November 13, 2019 at 12:56 pm

    the artesian elite has the raised sides.

    avoid any models with the raised foot domes in the middle, I had one year ago and they are a serious tripping hazard, the number of people who wiped out was crazy… it is why most companies went away from them, and they require plumbing under the floor which is seriously inefficient you lose a lot of heat from conduction, plus if they leak yer screwed and because everyone is stepping on the jets all the time down there leaks are not unheard of. and there is no plus… those crappy little 1.5″ low flow jets are not going to do any real foot massage you need the big 10″ 14 nozzle monsters…

    Make sure you get full foam, I think on some lines they do a reduced foam.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  29. Reply
    admin November 13, 2019 at 12:52 pm

    Hi David

    Ill be honest mass merchants has an abysmal record on hot tubs and I do not trust any of the reviews, Manufacturers spend a lot of time and money on making sure reviews look good, Forbes magazine says that nearly 70% of reviews even on regulated sites like Amazon are fake.

    I have seen first hand several of the mass merchant spas and they are not good prices on good spas they are just cheap spas, you will spend a fortune on running costs and repairs. here is the evolution spa by Costco… They rebranded from Stron to evolution after this video to dodge the fallout.

  30. Reply
    admin November 13, 2019 at 12:43 pm

    Hi Aaron

    Thank you for the donation, its really helping keep this objective, we have lots of little revenue streams and that makes it easy to just do what we want 🙂

    So first off the cover. There are a few good options out there.

    1. If you take a cover when it is brand new and remove the cores and then take a roll of Tuck tape the stuff used on the outside of houses on the vapor barrier. you tape over all the seams, and all around the edges. what kills covers is water getting into the cores and what kills the vapor barrier is the vinyl chaffing on the edges of the foam insert and eventually wearing a hole in the plastic and letting moisture in.

    2. also there are options like Smart Tops I can get you good prices on.

    D1 used to be a decent brand but its been bought out by a big equity investment firm and their MO so far has been a great marketing and 80’s style expensive branding wrapped around mid-grade overpriced products with lots of proprietary parts to trap you.

    The Bullfrog is a good hot tub, the only thing keeping it out of my tier one group is the ABS plastic pedestal supported shell and an invite to the factory to see first hand what they are doing.

    There is a company called Pool & Spa Concepts in Cedar Rapids, IA that sells Artesian, its a solid made well-insualted spa.

    I would also look at the getaway Bar harbour and or the clarity Precision 7 or 8 they are super roomy well made basic hot tubs and are available through these guys:

    Swimming Pool Supply Co
    bill@spspools-spas.com
    Remove
    Details from Google Maps
    3850 SE Capitol Cir, Grimes, IA 50111
    http://www.spspools-spas.com
    +1 515-986-3931

  31. Reply
    admin November 12, 2019 at 7:06 pm

    Hey Patrick

    For feet, you want the big monster jets the 10″ ones with like 14 nozzles.. yer feet are tough old bastards and will not be happy with the little foot jets that most tubs have, they just don’t move enough water. Trust me I’ve been in hundreds of hot tubs and my dogs are not barking on the shitty little jest that most spas count as foot jets.

    But I get ahead of myself, for a good tub you need the basics and really only the Garden Leisure and Nordic catch my attention. the others all have the big marketing scam issues. The lazy boy isn’t even a manufacturer. They have factories build them under a private label the last iteration was junk.. who knows what tomorrow brings!

    Marquis, I liked but the refused to let me in to see the factory so I bought one and found out why it was a mess 🙁 I’m seriously pissed off at them right now I feel like they betrayed me. the tub was a mess… watch the asshat who reviewed my review and just shut off the sound on his or my video… … it’s clearly a mess…

    Innovative Spas
    Status: HTU ALL STAR

    These guys I have met and spoken to and have a good operation with a great line of spas

    Owner: Whitney Elliot
    Dealers # +1 757-490-7727
    http://www.innovativespas.com

  32. Reply
    admin November 12, 2019 at 1:24 pm

    Hi Alexander

    The Artesian by far is a better spa, especially from a parts standpoint. I don’t know which artesian model you are referring to they don’t do small spas in the elite line. I assume its a Santa Cruze which is an island spa not an island elite spa. floor models typically get 5-10%

    the sundance 880 I assume again yer looking at the capris because its the only small one in that line.

    the jetting and performance will also be better on the artesian a lot more of the expensive jets and its only a single pump where the artesian is a twin I would expect the sundance to be around $1500 cheaper.

  33. Reply
    admin November 12, 2019 at 12:00 pm

    Hi Stephen

    Most spas have a pretty tight-fitting skirt, but man rodents are brutal, they can get in some crazy places. here is a great trick… anywhere there is a little gap take some steel wool and push it into the gap, then shoot a blob of expanding foam in to hold it in place. They hate the steel wool and will not go through it 🙂

    The good news is there is are several good service companies located near you that I have registered with us so if we stay with a good reliable OEM parts list we should be good.

    The west coast is a goofy market. It is now no longer dominated by retailers like most of NA, There has been a big shift to wholesale direct sellers, I think it is because the pricing got crazy out there and a lot of people started buying from out of the local market. you can always tell markets that have shifted like this because you see three key indicators.

    1. There are far fewer retailers than one would expect for the population density.
    2. Almost exclusively the retailers that are there are the ones owned by the big corporate equity investment groups selling mid-grade products full of proprietary parts at very high prices wrapped up in great branding and marketing to make them look exclusive. IMHO these are the worst options, you overpay the failure rate is higher and you are held to ransom for parts because they are not available on the open market and its hard to get service because of the goofy parts.
    3. You see a disproportionate number of specialist companies who just service hot tubs. In this case, we have more of these independents than we have retailers!

    Honestly, there is only one brand that is super well built near you and that is beachcomber unfortunately if you are looking for anything other than the very basic performance they just do not do any high-end therapy massage spas.

    The biggest guy selling on the West Coast is a guy named John Erickson, he sells from warehouse locations and has local service and delivery teams, he sells good brands and his pricing is very good 2-3k off retail and I’m not talking gimmick marketing discounts I mean really real-world pricing I see all over the US. but they don’t have showrooms… The upside is all the retailers absolutely hate him because he literally sells 6000+ spas a year on the West Coast (the average retailer sells a couple hundred) so getting pricing is good because even if you don’t buy from him, showing the retailers his pricing makes them nuts and they often drop their pants and price match 🙂

  34. Reply
    admin November 11, 2019 at 8:14 pm

    Hi and thanks! Jim is a solid guy and if you ever need anything teach out… and download the spastar app it makes everything easier.

  35. Reply
    admin November 10, 2019 at 3:09 pm

    Hi Fay

    Yeah, the salt tubs are not only outdated tech but in Canada, the department of health just banned them because some of them can make a poison during the generation process.

    Don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    There are no great brands around you, the best bet would be clackmans and the Marquis spa but right now they are doing a factory refit and having some QC issues.

  36. Reply
    admin November 10, 2019 at 3:04 pm

    Hi Trina

    All are well made but make sure they all come with the full foam option.

    They are very similar from a performance standpoint, I do not like the one with the raised side, its makes the cover removal difficult, and makes the cover more expensive and it does not seal as well at the fold.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  37. Reply
    admin November 8, 2019 at 8:24 am

    Hey Doug.

    I always recommend on any hot tub in a cold climate to do this:

    Put a trouble light (the little cage with the hook and a light bulb) but make sure its got a 40w old school bulb (the ones that get hot) don’t use LED or Florescent. Hang it under the cabinet where the pumps are making sure its far enough from anything to not start a fire!!! leave it there and if you ever get a power outage plug it in 🙂 it will keep you out of trouble for weeks… you can also use a small cube space heater but again make sure its safe and not too close to anything 🙂

  38. Reply
    admin November 8, 2019 at 8:20 am

    Hi Elizabeth!

    Marquis is not a bad brand and i think their earlier stuff is solid, I actually think after their factory refit they might even get back on my good guy list.

    Go here and buy the deluxe kit. it includes a spa cleaner chemical and the Spa marvel enzyme and filter cleaner.

    get a new filter, hit me up I can find it for you.

    go to a local hot tub/pool shop and get

    Calcium boost
    pH up
    pH down
    chlorine (either granules or tabs with an adjustable floating dispenser)
    test kit
    non-chlorine shock.

    then download the spa atar app. I will help manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!

    https://www.spa-star.net/

  39. Reply
    admin November 8, 2019 at 8:14 am

    Hey Don

    I toured the Cal factory last January. They did not make my cut. I was really disappointed with the shell TBH, they pitched like it was a tank, but the “steel” was little more than a thin strip of metal with little or no structural integrity and the rest was just a normal pedestal supported shell! They use Balboa on their top-end but not on their entry-level stuff, the standard insulation is not great and you need to pay to get the full foam upgrade. they have way too many lines and skews, likely from decades ago when they were a big player, but now they are a smaller player they need to streamline their lines, there were loads of rejects on the test line which is good from the QC standpoint but I think they just have too many options and lines to have a clean reliable production.

  40. Reply
    admin November 7, 2019 at 7:35 am

    Hi Amanda!

    I used to be a big fan of Aquafinesse but I’m converted to spa marvel, works just as well at 1/3 the price…

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  41. Reply
    admin November 7, 2019 at 7:34 am

    Hi Kevin.

    I’m not a fan of the Arctic. They build a good shell but the rest is problematic. They use a goofy proprietary heating and control system from China not only are they having issues with it but when a guy goes and does a proprietary part that just fits their hot tub they control the price… Proprietary parts are a scam read that article or watch the video. I want a company using a good OEM parts list. The insulation is cheap and somewhere around R-8 nowhere near the r-25 required for a regulated industry like the housing industry, the fact that they use the slogan free heat just exemplifies the disconnect between their marketing and reality… We know in the real world there is no free heat and all spas reuse motor heat effectively. They don’t even clamp the plumbing lines… So they build a good shell but they don’t spend the money on the parts, the plumbing or the insulation… so why is it not an inexpensive spa??? oh right because they spent the money on the 80’s style branding bullshit to make you think its special 🙂

    AW is a cradel supported shell, dodgy insulation but way better parts and better plumbing

    The Bullfrog is an ABS plastic shell but great parts, great plumbing, and great insulation.

    The Artesian is the best of that lot… its got all the main things… great shell, great parts, great plumbing, and great insulation package…

  42. Reply
    admin November 7, 2019 at 7:23 am

    No worries and remember if you ever do have problems with a group I recommend come to me, I will get it sorted out.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  43. Reply
    admin November 7, 2019 at 7:20 am

    Hi Dave. never heard of them! cant find a manufacturer’s website either. send me a link

  44. Reply
    admin November 7, 2019 at 7:18 am

    from a build quality standpoint, they are all good. performance-wise, the healthy living and twilights. In my opinion, TS7.2 is one of the best massage spas out there.

  45. Reply
    admin November 6, 2019 at 10:44 am

    Hi David

    The inline frog system is good, there are a few options, the first is the ion system its good but not as good as the aftermarket stuff like spa marvel… I would buy the inline smart chlor system and dial it down to its lowest setting them use this stuff

    Lighter colors for sure. darker colors make the water muddy and uninviting and the lighting looks crap in the dark shells.

    Nope first time buyers buy loungers the second time buyers know better 🙂

    It depends on usage… count on a buck a day for regular usage (2-3 times a week for 20 mins)

  46. Reply
    admin November 6, 2019 at 10:40 am

    not sure its listed as regular ss

  47. Reply
    admin November 6, 2019 at 10:38 am

    Hey George

    Nothing solid around you except the guys at spas and more doing master.

  48. Reply
    admin November 6, 2019 at 10:36 am

    Hey Rebecca!

    Used can be good but finding one that’s in good shape is hard and knowing what to look for critical!

    The Coast is good and you can easily fix the insulation up to a reasonable standard… just get hefty garbage bags and a bag of fiberglass pink 4″ insulation. wrap the battons like presents and tape closed with tuck tape and put them around the tub inside the skirt on three sides making sure to leave the motors with lots of air space around them.

    Again the beachcomber is a solid tub too

    so you want to look at the equipment and make sure it looks clean and no rust or white build up and you wan to see them running… make sure there is no water behind the skirts or in the case of the beachcomber with the non removable skirts make sure there is none coming out from under it.

  49. Reply
    admin November 6, 2019 at 10:30 am

    Hey Todd

    Yeah, you should keep a residual chlorine level but I keep mine at around 0.5ppm (i recommend however you follow local gov guidelines even if they are bat shit craze and 20 years out fo date:-)

    You can go no chlorine but its tricky and you need to shock every few days with a non-chlorine shock but again I don’t recommend it.

  50. Reply
    admin November 6, 2019 at 10:28 am

    Hey Dave, if you want to see if you’re going to use it before spending the money grab a cheap used tub and try it for a season and just sell it on and buy what you want after.

    as far as the TS7.2 its a great tub but way out on the high end for pricing and performance but 9k is a solid number I’ve seen them over 12k in some places.

  51. Reply
    admin November 6, 2019 at 10:26 am

    Shit its a Dynasty spa. I have had so many customers comment on their problems with this group I can’t even recommend a super deal on a used spa 🙁

  52. Reply
    admin November 6, 2019 at 10:23 am

    Hey Darron

    I know the area well, spent a lot of my misplaced youth partying on Wassage beach 🙂

    Beachcomber is the only real top-end tub out of that group, but they are bat shit crazy on the pricing 🙂 especially for a fairly low to the mid-end performance range of tubs. The Arctic I would not touch, great marketing and decent performance but other than a good shell the rest is crap… no clamps on the plumbing, cheap insulation, and Chinese proprietary parts.

    Def the bullfrog or Coast is a better option but if you want a really good well-built spa that won’t break the bank check out the Getaway hot tubs. Hit my buddy Griff up at master of Mississauga look at the Bar Harbour, massive footwell roomy well built good parts clamped plumbing and top-end insulation and the shell is built like a tank…

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
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    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

    .

  53. Reply
    admin November 6, 2019 at 10:14 am

    Hi Randy

    American Whirlpool is ok middle fo the road, but not built to the standard of the really good stuff. the shell is a cradel supported lower end shell and the insulation isn’t great but that won’t matter so much where you are.

    Performance-wise again run of the mill, a normal mix of high flow therapy jets and lower end low flow small jets.

    I don’t have anything down there dude hit up PDC they might sell directly to you down there I don’t think they have any dealers.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  54. Reply
    admin November 6, 2019 at 10:09 am

    I don’t have any known dealer there I assume you went to Pool and spa center for the Artesian?

    There is also a bullfrog dealer called Leisure Time.

    For skin issues its all about low chemical and the spa marvel is the best out there. No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  55. Reply
    admin November 6, 2019 at 9:52 am

    Hey Jason

    Yeah, 3k to $3500 is right.

    The build-up on the pumps tells you the seals are going so get the motors rebuilt… just find a local motor rebuilder… just google pump service. heaters are cheap as chips and easy to replace and the lack of water maintenance is easily remedies, get Ahhsome and run it through before draining it… other than that its a great tub. its just shows you that when they are built right even a neglected tub can still survive and be reliable.

  56. Reply
    admin November 6, 2019 at 9:47 am

    Hey Duke

    Catalina is middle of the road, cradle supported shell and Im not a fan of the Gecko control and heating system, I really prefer the Balboa stuff. Also, rethink the dual loungers… first time buyers buy loungers second time buyers know that when you float you don’t appreciate the lounger and it takes up tons of space…

  57. Reply
    admin November 6, 2019 at 9:43 am

    Hi Duke

    I think there is a dealer for master (Master-Paradise Spas & Outdoor Living) and artesian (Austin Spas and Pools) for you there. I don’t know the artesian guys and with that brand, the local dealer is more important because they don’t have any factory-direct support. You do however have four independant service guys so it isn’t as critical there as other places.

    From a build standpoint, they are both good options for you they use the same build criteria and even the same parts and insulation.

    From a performance standpoint, the upper-end masters like the Twilight line have a higher-end jetting package with a ton of the expensive hi flow therapy massage jets and is the only one that has the 3.5″ high flow neck and shoulder system, the Artesian only runs the 1.5″ low flow cheapo neck and shoulder jets.

  58. Reply
    admin November 6, 2019 at 9:37 am

    To make my top list you need a hand-rolled self-supporting shell, glued and clamped plumbing, and a solid parts list, this is a cradel supported shell, the Vits I saw new on the floor had no clamps on the plumbing, and the insulation is pretty low-end mylar with a couple of inches of fiber batton… its not the nightmare stuff, but its middle of the road and should be priced as such.

  59. Reply
    admin November 6, 2019 at 9:35 am

    Hi Andrew

    From a build and parts quality standpoint, I would have the Twilight and the Tropic seas at the top of my list and the Jacuzzi not on it at all, Jacuzzi is owned by a US equity investment firm that is awesome at old 80’s style marketing and branding, but the tub is not in my top end, especially the proprietary parts which from what I’m seeing online are overpriced and hard to get ahold of… You always want to stay away from proprietary parts they are just a bad idea, stick with brands that spend the money on good OEM parts its critical…

    From a performance standpoint, both the Jac again has a much lower end jetting package with only a few of the expensive 5″ high flow therapy jets and no real foot or neck and shoulder jets.

    The next would be the Tropic seas, which again has a few of the good expensive 5″ jets and mostly low flow 1.5″ they have a better neck and shoulder jetting package but again they are just the cheapo little 1.5″ low flow jets, for tough bits like shoulders you need the bigger Hi-flow jets, the foot jetting is again better on the Trops but doesn’t get really good until you hit the Waikiki Elite where you see the big 10″ monster jets these babies rock for foot massage.

    The Twilight is going to edge them all out. only because it has way more of the good hi-flow jets and twin diverters. it also has the 3.5″ high flow neck and shoulder jetting and the ability to divert and entire pump to the main seat and the other pump to power up just the floor jets 🙂 its one of the best performance spas out there.

  60. Reply
    admin November 6, 2019 at 9:21 am

    Hi Eric

    Catalina is pretty run of the mill and should come in mid-price point. The cradel supported shell is a concern, I really want a hand-rolled self-supporting shell, its a big difference on a critical part of your ho ttub purchase

    I’m also not a fan of gecko control and heating systems, my experience with them has not been great, they make the pack very hard to service and I’ve found the reliability to be meh.

    I’ve not swum in one but I would assume from the jets and power system it will be middle of the road, also the shell tapers a lot to lessen the structure needed and that means a tine floor which means a lot of wasted usable space.

  61. Reply
    admin November 6, 2019 at 9:21 am

    Hi Eric

    Catalina is pretty run of the mill and should come in mid-price point. The cradel supported shell is a concern, I really want a hand-rolled self-supporting shell, its a big difference on a critical part of your ho ttub purchase

    I’m also not a fan of gecko control and heating systems, my experience with them has not been great, they make the pack very hard to service and I’ve found the reliability to be meh.

    I’ve not swam in one but I would assume from the jets and power system it will be middle of the road, also the shell tapers a lot to lessen the structure needed and that means a tine floor which means a lot of wasted usable space.

  62. Reply
    admin November 6, 2019 at 8:13 am

    Hi dude, sorry I just posted a response! happy hot tubbing!!!

  63. Reply
    admin November 6, 2019 at 8:08 am

    Hi Frankie

    Sorry for the late response!

    Yeah, I think a lot of the brands I like send people here, wish I could make the bastards pay every time they did 🙂 I know lots of Beachcombers, Master, Coast, Bullfrog, and Artesian dealers run my videos in the showrooms and some are even linking my site to theirs!!! Hey, you meatheads!!! where is my money!!!! LOL 🙂

    Yo have some good options there for several brands.

    I’ve had good results with the local dealer both Soakers and Leisure pool and spa. Neither of them has great reviews but I’m a little dubious about reviews, I noticed a lot fo their 1 star were from pool customers 3 from parts returns policy and 4 they claim are not even in their system as customers, its so easy to tank a rating one pissed off person can do massive damage with a handfull of google email accounts which are easy to get.

    Call out charges are pretty standard but $200 sounds excessive if its warranty work, usually we see $75 to $125 but it depends on proximity, call them and ask what their callouts are and when they start.

    Bullfrog is good but just out of my tier one group for one big reason… The Shell… its an ABS plastic shell and its not strong enough to hold its own weight and needs pedestal supporting. These shells were all the rage 20 years ago, it was supposed to revolutionize the industry but the failure rate was high and most guys went away from the tech. The shell is critical... I want a hand-rolled Self-supporting fiberglass shell with a vinyl ester resin core they are expensive to make but they last forever.

    also from a performance standpoint the LSX will kill it in two main places... the main seat on the LSX has 4 of the big 3.5" high flow therapy massage jets the BF has a low-end neck and shoulder jet, and the monster jets for the feet on the LSX are insane and again the BF has no real foot system, just a couple cheapo low flow jets.

    Neither tubs are nightmares but the LSX def beats the BF for build quality and performance, the parts on the two tubs are both good, the insulation is good on both and the plumbing systems are good on both.

  64. Reply
    admin November 6, 2019 at 7:37 am

    Hey Don

    So I would nat have Hydropool in that group, the other three are well made great shells and great insulation, the Hydropool is great marketing, mid-build and loads of gimmicks.

    The other three are equal in Build quality, parts, and insulation but performance-wise the Beachcomber is the lame duck, they just don’t do any high-end therapy massage spas, the jetting is mundane and mostly low-end low flow smaller jets with only a handfull fo the good 5″ hi-flow jets and no flow control systems, also if you go with the brand expect to overpay for a mid-performance spa and stay the hell away from the stupid Hybrid option… its old tech and has a lot of drawbacks and no real plusses except making it easier for the service tech and even that is minor. they also do not have removable side panels which is just stupid… you literally cut into the side with a skill saw to find and fix leaks or you raise it on a bench and take the bottom off… all to save a few dollars on the construction…

    of the other two they are damn near identical build but performance-wise the Twilight and the LSX will beat them all, more of the expensive high flow therapy jets and for me, a key feature is the neck and shoulder jetting which is 3.5″ high flow jets whereas the Artesians use the piddly little 15.” jets there which just don’t cut it for tough places like neck and shoulder.

    Also, you have a top award-winning dealer there… these guys are the bomb!

    Valley Pool & Spa
    Status: HTU All-Star
    Approved brands: Master, H2X, MPL, Twilight, Phelps swim spas

    I spent 3 days with the wonderful folks from valley Pool and spa. These guys are in a class of their own and carry my goto brand Master.

    info@valleypoolandspa.com Sean, Sonya
    Remove
    Details from Google Maps
    1659 Cary Rd, Kelowna, BC V1X 2C1
    http://www.valleypoolandspa.com
    +1 250-860-2266
    3.9View in Google Maps

  65. Reply
    admin November 6, 2019 at 7:28 am

    Hi Joan

    I can’t find a 729B model on the site: https://southseasspas.com/models/

    and on the Captiva what jet package are you looking at? https://artesianspas.com/island-spas/captiva/

    One thing for sure… stay away from any models with the stupid dome in the footwell… These things are dangerous and will drive you nuts and are bad tech. I had a spa with a dome once back 20 years ago and OMG the number of people that wiped out because of them was crazy they are a serious tripping hazard, that’s why no one does them anymore. and they do nothing… those little 1.5″ low flow cheapo tickler jets won’t do anything for tough old bits like feet, you need the big 10″ hi-flow jest with a dedicated pump (diverter or separate) And there is the added downside that now you have to run water under the floor of the tub which means a big efficiency loss through conductive heat loss and those damn jets under the floor were a big source of leaks because people always step on them and it a nightmare to repair a foot dome leak…

  66. Reply
    admin November 6, 2019 at 7:21 am

    Hi Lynn

    Sorry for the late response, im getting flooded, 100,000 people a year are coming here and spending 45 minutes and over 5000 asking for help! I need help:-)

    Davids is solid, I know the owner Chris and have sent loads of customers there with solid results. Also, it looks like whoever has been running that show has been doing it there for a long time because there are 5 service companies specializing in hot tub service in the city, you should have no issues.

  67. Reply
    admin November 6, 2019 at 7:16 am

    Hi Mike

    To make my top list you need a hand-rolled self-supporting shell, glued and clamped plumbing, and a solid parts list, this is a cradel supported shell, the Vits I saw new on the floor had no clamps on the plumbing, and the insulation is pretty low-end mylar with a couple of inches of fiber batton… its not the nightmare stuff, but its middle of the road and should be priced as such.

  68. Reply
    admin November 6, 2019 at 7:13 am

    Hi Michael

    Yep, its made by Dynasty and its a brand that is on my no go list. I shot a video of one here and not only was it a mess but I have never had so many people come back with nightmare stories about the brand, Its on my run like hell list, we had a bunch dumped here at a blow out sale, and there were tons of issues, the controller failures were high, leaks, and all kinds of quality control stuff…

    And 7hP is just bullshit, you cant run 2 real 7 Hp pumps… even if they are quoting RMS or brake Hp its dodgy forget the goofy shit ask for the amperage rating on the motor 🙂 luckily its a legal requirement on all electrical motors to have a rating plate and you can’t fake the numbers…

    Check these guys out, they do PDC its a solid well made spa.

    Weaver’s Pools & Spas
    Remove
    Details from Google Maps
    1905 Philadelphia St, Indiana, PA 15701
    http://www.weaverspools.us
    +1 724-463-7946
    4.2View in Google Maps

  69. Reply
    admin November 6, 2019 at 7:01 am

    No Worries, I just sent an email

  70. Reply
    admin November 5, 2019 at 1:29 pm

    First of all forget about the filtration systems. It’s gimmicky Sidetrack issues read this article https://hottubuniversity.com/filtration-systems/

    Santa Cruz fireplace and hot tub sales Artesian. Is a well-built brand good parts good insulation.

    There’s also a company called a PPI that carry Coast brand spas. But not quite to your one the definitely better than the hot spring stuff you’re looking at.

    I also know one of the biggest seller hot tubs in California General is a wholesaler by the name of John Erickson. I don’t have his details but if you go on the master Spa website and look for a dealer locator you should be able to get his information there.

  71. Reply
    admin November 5, 2019 at 9:46 am

    Hey Jeff

    There are a few decent local options and one of my top guys with one of my top brands is in Mississauga

    Locally there is Beachcomber and Bullfrog, Both decent but neither in my top tier The Bullfrog because it uses a cheaper plastic shell that needs to be pedestal supported, I really like a good hand-rolled self-supporting vinyl ester resin cored fiberglass acrylic shell… The Beachcomber is super well built but if you want a massage performance spa they just don’t make them… their line really is entry-level to mid-performance but nothing in the really high-end therp[ay massage class and man they are overpriced…

    My buddy griffin does Master spas, one of my top-ranked brands master spas which is built as solid and the top stuff out there with a great parts list and as the third-largest, in the world, they do 5 full lines from entry-level right up to the top therapy spas out there.

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

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    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  72. Reply
    admin November 4, 2019 at 11:49 am

    I dont know a lot about them. But right off the bay the gecko control system is not on my good guy list. Very little info available. They are a very small player I don’t come across them much.

  73. Reply
    admin November 4, 2019 at 11:49 am

    I dont l ow a lot about them. But right off the bay the gecko control system is not on my good guy list. Very little info available. They are a very small player I don’t come across them much.

  74. Reply
    admin November 1, 2019 at 11:48 am

    Hi Mike.

    They are not a nightmare brand, and frankly, I would buy one before I bought one fo the big marketing brands like Hot Springs, Jacuzzi, Arctic, Sundance, etc for the reason you stated goof parts… they miss my recommended brands because the shell is a less expensive cradle supported shell, the Vits line I saw from them did not have clamps on the plumbing and they use a cheap lower R-value insulation system… Its a decent middle-end and as long as the pricing is middle then you could do a lot worse, but they are simply not built to the standard of the really well-made stuff from Guys like a master, Artesian, PDC, beachcomber, Coast, and even Bullfrog. the reality is based on the cost of building the AW stuff they should be substantially lower than the midlines from these guys and they do not do anything near the performance of the high-end lines from these brands.

  75. Reply
    admin November 1, 2019 at 11:41 am

    Hi, the ocean should not be an issue, stay away from steel frames but other than that spas can handle that easily.

    They are all high-end performance spas, the TS and the LSX have the same main therapy seats with the 3.5″ high flow neck jetting and loads of the big 5: high flows as well, its one of the best seats out there right now.

    The LSX has the really good leg jets and a lot of nice bells and whistles but we are splitting hairs they are all fab spas.

  76. Reply
    admin October 30, 2019 at 11:29 am

    You can order the spa from the factory without the biomagnetic I’m sure.

    the chem regimen is pretty straight forward, balance the alkalinity and ph, add the spa marvel every three months and instead of keeping the chlorine at 3ppm keep it at 0.5

    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!

    https://www.spa-star.net/

  77. Reply
    admin October 30, 2019 at 10:52 am

    They are both great spas and have virtually identical main therapy seats. If money is not an issue the legend is slightly better but were splitting hairs they are both great spas.

  78. Reply
    admin October 30, 2019 at 10:49 am

    So the bullfrog is pretty good. Alot better than the jacuzzi imho.

    Better yet would be lighthouse pools and spas they carry Artesian.

    And the master dealer 40 miles is nothing… anything inside 50 is doable for any dealer.

    The master and artesian are both well made. But the master beats them for the top spot in my book mainly because you need to upgrade the artesian insulation package on the entry lines and its standard on the Masters. Also the masters out perform them they have more of the high flow therapy jets.

  79. Reply
    admin October 29, 2019 at 2:02 pm

    Hey Mike

    sit in spas full of water or don’t bother at all 🙂 you float in water and the comfort completely changes… its a waste of time to dry sit a spa other than the very basics of foot room, and shoulder clearance for shoulder jetting… Caldera is so far down my list of spas that it’s near the bottom, proprietary parts, and mid grande performance, and AW is cheaper but again mid-grade build…

    also what models did you sit in?

    they have open wide designs, heavily molded contoured lines, and everything in between on both those lines.

  80. Reply
    admin October 29, 2019 at 1:54 pm

    its good choice from a reliability standpoint and not a bad one for a rental property.

  81. Reply
    admin October 29, 2019 at 1:53 pm

    50 amp needs 6-3 in most places.

  82. Reply
    admin October 29, 2019 at 1:52 pm

    damn, I have a rental property in the same predicament 🙂

  83. Reply
    admin October 29, 2019 at 1:51 pm

    Hi Janis.

    on the Artesian spas, you need to order the insulation upgrade to the full foam package. but all in all they are a good well made spa.

    also hit up the guys at aqua spas in Denver. they have local service guys im sure

    Aqua Spas
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    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922

  84. Reply
    admin October 29, 2019 at 1:48 pm

    Its delayed landfill… stay away. you will chew up the 30% price difference in no time.

    There are no magick bullets at that price point you simply can not build a well made reliable efficient spa with good parts…

  85. Reply
    admin October 29, 2019 at 1:47 pm

    You need R-value the local bullfrog dealer is the best bet the rest of the crap around you is all the bullshit name brands that are mid grand and overpriced 🙂

    alternatively hit these guys up they can help you too Im sure they have service in the are and if not I do… Download the new app I had made called SpaStar it will Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE! https://www.spa-star.net/

    Aqua Spas
    Remove
    Details from Google Maps
    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922

  86. Reply
    admin October 29, 2019 at 1:34 pm

    I talked to them but they keep delaying getting me out for a review of the factory which after the Marquis fiasco raises some concerns, add to that two customer who contacted me with leaky brand new tubs and the complaints online of poor quality control, the shakeup at the factory recently with long term key employees being let go and the conversation I had with two ex dealers and me must say im not comfortable referring the brand… The ball is in their court, I don’t charge for a factory review, they just need to cover my cost to get here and put me up and feed me… I don’t mean to be funny but unless yer hiding something why they hell would you not get me out? half the buyers in North America spend 45 minutes on average with me before spending a billion dollars… Getting on my good guy list sells you thousands of hot tubs…

    The only local brand is beachcomber good build quality but some serious issues… like nonremovable skirts which is just crazy… and no high-end therapy massage spas at all they just do mid to low end performance spas with mostly cheap small low flow jets.

    Hit this guy up he sells more spas in Canada than anyone and has local service there.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
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    17 Manitou Dr, Kitchener, ON N2C 2J6, Canada
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.7View in Google Maps

  87. Reply
    admin October 29, 2019 at 1:22 pm

    sorry, you should have received an email with the details I just sent it.

  88. Reply
    admin October 29, 2019 at 1:17 pm

    Hey Roxanne

    The Bay area is a dessert. the cost of doing business has killed all except the rip off brands that charge 2x what the spa is really worth 🙂

    The good news is most of the spas there are bought from away which has created a huge resource of independent service guys around the area, I literally have 28 service companies that specialize in just servicing hot tubs and with my new app you can Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any  problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE! https://www.spa-star.net/

    Go see todd at Sacramento hot tubs worth the trip, solid brands and good prices.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
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    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  89. Reply
    admin October 29, 2019 at 1:09 pm

    Houston is a shit show, the only local brand I would consider is the Arytesian sold at Spas Direct Of Texas in Dickinson
    I also do not have andy independent service guys there!

    Check with tim@atlasspas.com he might have service there.

  90. Reply
    admin October 29, 2019 at 1:01 pm

    Hey Jason

    try Ahhsome it’s awesome 🙂 takes 20 minutes and will disgust you 🙂

    The reality is the vinegar treatment is rarely needed and if it is it’s effective and fairly benign… spas are designed to deal with harsh environments.

    send me details of any spa yer looking at and i will give you feedback.

  91. Reply
    admin October 29, 2019 at 12:38 pm

    Hi Rose

    There are not a lot of good options where you live. The only one I would even consider would be the Bullfrog line at Pride pools in Savanah.

    But I do have a good service company right beside you so I’m sure we can figure something out for you. I’ll send you over some information

  92. Reply
    admin October 27, 2019 at 9:21 am

    Good price, but the South seas standard insulation is crap, you need to order the upgraded package.

  93. Reply
    admin October 27, 2019 at 9:21 am

    dude just pull the breaker and put in a 50 amp 🙂

  94. Reply
    admin October 27, 2019 at 9:20 am

    Hi Dan

    I’ve not seen a Sundance for a while, not since they were bought out by the equity investment group. tell me what you saw esp the insulation, these big marketing brands never have any real info on their sites its always the fluffy spin bullshit and its hard without buying one to really get into them.

    Clearwater is middle of the road, the shell is a less expensive cradle supported model and the insulation is middle of the road. parts are good and performance is middle of the road.

    Bullfrog is good the only thing keeping them out of my top tier is the plastic cradel supported shell, they are just not as reliable or durable as a good fiberglass shell.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

    Covers suck… all of them… The best thing to do when they are new is to open them up take out the cores, and go over all the edges and seams in Tuck Tape the 3M tape they use for vapor barriers on houses… it adds years onto your cover life.

    None of the brands like Bullfrog, master Artesianm, Coast are going to be nightmares, they are the better-built stuff out there for sure. The Bullfrog really should be the lower-priced unit fo the group because of the shell and the lower amount of pipe used.

  95. Reply
    admin October 27, 2019 at 9:07 am

    Hi Guys

    Ok for saltwater stay away from steel frames, they are crap gimmick anyway but really bad in coastal areas.

    For the height differences yer screwed, get a roomy one for his legs and get a booster seat to line you up with the jets, trust me the seats that are shallower are never the good massage seats.

    For High wind just get a hurricane strap for your cover, nothing else really matters in the wind.

    There is a local Artesian dealer called Splash Pools and Spas but although I like the build quality of the artesian there is not much high-end therapy massage spas in their lines in 4 person spas… The best would be their South Seas 743D but the performance is going to be fairly mundane. there is really no neck or shoulder jetting and no good foot system. Also, most of the jets are the cheaper low flow jets and there are only 4 of the good therapy massage jets.

    The reality is its hard to find smaller spas with really good performance… The exception is the TS67.25 loads of good hi-flow therapy jets, 4 of the 3.5″ high flow jets for the neck and shoulder jets and the 10″ monster jet in the floor for feet plus 2 large pumps in this pocket rocket… it kicks ass… These guys sell statewide and there is a service center in the area.

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
    Details from Google Maps
    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.6View in Google Maps

  96. Reply
    admin October 25, 2019 at 7:41 am

    Hi Sharon

    You would have gotten an email with my cell number text me and we can figure out a time to talk.

    Thanks, for the support!

  97. Reply
    admin October 25, 2019 at 7:39 am

    Hey Carolyn

    The Bullfrog is decent for sure, not a fan of the HS, love reading their lovely marketing and shite but thats what they do best 🙂

    One of my favorite smaller spa right now in the price point range is the Getaway hot tubs and in the high-end therapy massage range the TS 67.25 check out the guys at Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
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    1746 W Ruby Dr Suite 104, Tempe

  98. Reply
    admin October 25, 2019 at 7:35 am

    Hi Eric

    They are going to be very similar from a performance standpoint the PDC will beat it out a bit. The standard Insulation system on the South seas is pretty low end, you need to upgrade it I think PDC insulation would be better than the standard SS but slightly less than the upgraded full foam. and yes the warranty is better on the PDC

  99. Reply
    admin October 25, 2019 at 7:25 am

    Hi Todd

    You will have gotten an email with my cell phone number text me and we can set up a time to chat. please text zip code as well so I can acquaint myself with the local area.

  100. Reply
    admin October 25, 2019 at 6:31 am

    Both jacuzzi and Hot Springs are great marketing companies and IMHO that what they do best, the spas themselves are middle of the road and when I did an evaluation of the reliability of brands by looking at the records of discussion forums and counting the number of people having issues and looking for help for various brands both Hot Springs and Jacuzzi were the worst. TBH I expected this as they both use a proprietary parts list and that in my book is just a nono you want a good reliable OEM parts list. Viking, on the other hand, is priced at about a grand less the jacuzzi and HS should be if you didn’t have to pay for the massive branding, marketing, and advertising bill that is attached to the spas price, remember they don’t pay for that flashy 80’s style branding bullshit, you do… Viking uses a much cheaper to build plastic shell and the insulation is cheap.

    Layout:

    I hate the foot domes in the Jac and HS. these were all the rage 15-20 years ago and most brands went away from them, I had a tub with these foot domes and it was a nightmare… You are always tripping over the damn things! I swear the number of times people fell and wiped out in my hot tub because of those stupid foot domes was ridiculous, they are a real hazard! Plus they require you to run water under the floor where there is comparatively little insulation which means big heat losses through conduction and if they ever leak they are a nightmare and for what??? They only have the crappy little 1.5″ low flow jets! They are not going to do any real high-end therapy massage for your feet, you need the big 5″ or 10″ hi-flow systems for tough bits like feet and the ability to flow a whole pump to them… STAY AWAY FROM FOOT DOMES!!!

    Performance:

    the Jac and HS are similar, mostly cheap low flow jets and only a few of the high flow therapy massage jets, The Viking is going to outperform them I would suspect.

    The Bullfrog is better than any of them for sure… The shell is somewhere between the Jac and the Viking but the parts, insulation, and plumbing are better. It might be that the dealer selling them does not move many so does not make as much off them or like a lot of dealers they just don’t really know a lot they just bought into the pitch of a brand and are regurgitating it to you.

    There are four better options from both build standpoints and performance. The Bullfrog at The Great escape, Coast at Hot Tub Tonys in Geneva, and then the top two would be the Artesian at Recreational Concepts in Oregon or My goto guy Hugh at Master Spas of Southern WI in Waukesha.

  101. Reply
    admin October 25, 2019 at 6:03 am

    Sure can, its on its way but to be honest the New SpaStar app does it all download it for Google or iPhone.

    Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE! https://www.spa-star.net/

    the only difference is add a bottle of spa marvel once every 3 months and I drop my chlorine level down to around 0.5ppm although I must recommend you follow the outdated local state regulations for chlorine levels even if it is 20 years out of date…

  102. Reply
    admin October 25, 2019 at 5:54 am

    Hi Jim.

    its going to be an upper mid-performance spa, typical of most top-end tubs with a mix of high flow and regular jets. for price comparison price-wise it seems about right but again I don’t get into pricing too much.

  103. Reply
    admin October 24, 2019 at 8:22 am

    So I think the PDC is a little in front of the South seas for performance and yes the warranty s better and the insulation is similar to the south seas package.

  104. Reply
    admin October 23, 2019 at 12:50 pm

    Hi Scott

    Evolution is made by strong, they changed the name after that video went viral to mitigate damage… reprehensible behavior really…

    It is the low end of middle of the road… but middle is crap… the really diabolical stuff is just delayed landfill

  105. Reply
    admin October 23, 2019 at 12:47 pm

    Hi Bryan

    Sorry for the delay I missed this one!

    The Artesian and the Master should be fairly similar in pricing… But sometimes its hard to compare the right lines because there are just so many variables…

    In general, I would expect the prices on these to be similar… starting from lowest to highest

    Getaway Hot Tubs (Master) similar to Garden spas (Artesian) The Garden spas are all single pump units The Getaway single pump models should be less than the gardens and the double pump Getaway models a little more than garden spas single pump units)

    Clarity spas (Master) – South Seas spas (Artesian) These should be similar in prices for similar sizes

    Healthy Living (Master)- should be between the South seas and the Island spas, closer to the islands

    Twilight series (Master) – Island Elite (Artesian)- The TS should be more expensive, they have a lot more of the high flow jetting and a much better neck/ shoulder and foot jet system the Elite models maxed out to the highest jet package should be close to the standard twilight pricing which comes with all the jets upgraded already

    LSX (Master) this will be the most expensive

  106. Reply
    admin October 23, 2019 at 12:30 pm

    Hi Carlos

    The install process is pretty standard, no one waits for it to fill there is no reason to and it takes hours, plus you need it empty to demo and the water chemistry is best done sitting down at the table with a glass of water. Any decent brand is fully water tested already so there is no benefit to you or the dealer to wait until its full… Plus if they had to fill every tub you would pay three or four hundred dollars to have the crew tied up, I do not know any dealer anywhere that would wait until its full.

    The other issues you are having are high chlorine or another issue and honestly sounds 100% like user issues with water chemistry.

    The screws and handles and fittings are stainless steel… They can rust but not with normal water conditions something has to be way off for stainless to rust. I bet you are using Tri-chlor… It can rust stainless steel, the other possibility is high iron and the rust is actually deposits of oxidized iron from the water source.

    Are you filling from a well?

    Are you using tri-color?

    The stickers I assume you mean the pads on the floor of the tub or the overlays on the touchpads and again these are known products that are from 3M and the floor pads are used in yachts in the ocean and are reliable, again the failure of either of these items is again a big red flag that there are serious water issues which are down to the user not the product.

    The diverters on any tub should not be used under pressure, but your problem with them flying apart was reported on a batch of diverters from CMP there was an issue with the plastic on the cap, if they replaced the cap you will be fine, I know several manufacturers including Master issued recalls on the caps and sent new ones out and there have been no issues I have heard of since.

    The issue here is the water care and we need to figure out what you are using and doing or you will continue to have issues… There is no real grey area… You are reporting Stainless steel fittings rusting, and soft tread or overlays failing both of witch are indicating water care issues.

    Man download the app it will help you manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!https://www.spa-star.net/

    Also, get the spa marvel for swim spas, it will reduce the chemical and is super good for the plastic bits.

  107. Reply
    admin October 23, 2019 at 12:11 pm

    Hi Paul

    Sunrise: Cradel supported shell and crap insulation but good parts and good clamped plumbing lines. so middle ground really, nothing I would have in my recommended brand it should be a significantly lower price than your top stuff like Artesian, Master, Coast, beachcomber, etc

    Hydropool has great marketing and branding they were bought by an equity investment firm out of the US. Again a thin cradel supported shell and diabolically bad insulation, good parts, and decent plumbing system. again should be middle price point similar tot he Sunrise.

    Splash works sell Coast and Beachcomber Hot Tubs London sell beachcomber. Both these brands are way better to build and insulation with hand-rolled Vinyl ester resin cored self-supporting shells and top parts and plumbing and full foam which is 5x higher R-value than the cheap ones.

  108. Reply
    admin October 23, 2019 at 12:11 pm

    Hi Paul

    Sunrise: Cradel supported shell and crap insulation but good parts and good clamped plumbing lines. so middle ground really, nothing I would have in my recommended brand it should be a significantly lower price than your top stuff like Artesian, Master, Coast, beachcomber, etc

    Hydropool has great marketing and branding they were bought by an equity investment firm out of the US. Again a thin cradel supported shell and diabolically bad insulation, good parts, and decent plumbing system. again shhould be middle price point similar tot he Sunrise.

    Splash works sell Coast and Beachcomber Hot Tubs London sell beachcomber. Both these brands are way better to build and insulation with hand-rolled Vinyl ester resin cored self-supporting shells and top parts and plumbing and full foam which is 5x higher R-value than the cheap ones.

  109. Reply
    admin October 22, 2019 at 4:19 pm

    Hi Kim.

    The Bullfrog is a pretty good spa certainly not in the nightmare class but also not in the high-end therapy massage spa rage. The problem is the only packs with neck and shoulder jetting use the crappy little 1.5″ low flow jets and they are just nowhere near enough water volume for neck and shoulder massage, and there is no foot jets system at all. Those stupid jet packs really limit where they jets can go. Build wise everything except the shell is top end, great parts, and good insulation and plumbing but the ABS plastic shell is a cheaper pedestal supported shell and I’m just not a fan I have seen way too many failures on these types of shells over the years.

    Also Tims pools in mason OH does Artesian.

  110. Reply
    admin October 22, 2019 at 10:43 am

    Hey Dave

    Build wise they are good spas but you need to order the full foam upgrade.

    Performance-wise the tub is lower-mid end there are only 4 of the expensive high flow therapy massage jets and they are all in the same area just for the lower back. the neck jet system is all low flow 1.5″ jets and this is not going to do much for shoulder and neck tension long term, it will feel good when you are under them but they just don’t move enough water. The big thing I hate about this model id the “foot dome” these domes are a pain in the ass and a real hazard, almost everyone got rid of these damn things a daced ago, I had one in a hot tub and i swear everyone tripped over that stupid thing so many times, I literally got to the point of warning people! and for what??? again its only the crappy little 1.5″ low flow jest so its not doing SFA for tough-ass things like feet! the only decent foot jet system is minimum the 5″ high flow jets or preferably the big 10″ monster jets with a dedicated pump…

    For a good comparison go see these guys and look at the clarity and the heathy living spas. The clarity is just a tad below it and the HL a fair bit above it from a performance standpoint.

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
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    1746 W Ruby Dr. Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799

  111. Reply
    admin October 22, 2019 at 10:21 am

    I am not a fan of the Dynasty spas, we ripped one apart and it was a mess, then we had a lot of customers contact us reporting problems, more than I have ever had for any other brand review.

  112. Reply
    admin October 21, 2019 at 4:13 pm

    Not a fan of Dynasty at all.

    Watch the vid then read the comments. I have never had so many customers contact me about a brand as I have about Dynasty…

  113. Reply
    admin October 21, 2019 at 5:12 pm

    Hi Kevin.

    When you go away balance the water use this app its easy. if you are not using spa marvel then get someone in to do water chemistry every week, if you are using it (get it here) shock the spa, then get a floating dispenser and set it to the lowest setting and fill it up… Get it refilled every 2-4 weeks although I have left it a month and come home to perfect water… when you get home shock it hard 3-4 times normal shock.

    Not sure about the wifi but pretty sure it does not have a direct plugin.

    Winterization

    This package includes the following:
    Draining the spa
    Vacuuming out the lines
    Adding antifreeze to the system

    While in most cases this is a reliable method of winterization, water can get into the tub past the cover in wind storms and drip through the cover seams, a cover in poor condition will worsen this issue. The equipment can be damaged by condensation, and water freeze up.
    The customer is advised to ensure the cover remains in place and monitor the spa from time to time for water ingress. Customers must clear snow and ice accumulation from the cover on a regular basis.

    Deluxe Package,

    This package includes the following.
    Draining the spa
    Vacuuming out the lines
    Adding antifreeze to the system
    Removing the equipment to a heated environment within the customer’s premises.
    Wrapping the spa in suitable waterproof wrapping with venting

    The equipment must be stored in a heated environment.
    The customer is advised to ensure the cover remains in place. Customers must clear snow and ice accumulation from the cover on a regular basis.

  114. Reply
    admin October 21, 2019 at 4:15 pm

    Yes the Island spas are by artesian they are good, Tropic spas are some mid-grade brand

    Ted Beers Spa & Hottub Repairs
    Remove
    Details from Google Maps
    257 Morningside Ave, Daytona Beach, FL 32118
    +1 386-257-3800
    3.8View in Google Maps

  115. Reply
    admin October 21, 2019 at 3:30 pm

    That’s a great little performance sp[a and that’s a solid price.

  116. Reply
    admin October 21, 2019 at 2:00 pm

    Hi Irene

    price seems decent

    check this guy out for service. also with the new app we launched its a lot safer…

    SpaStar is the name of the app

  117. Reply
    admin October 21, 2019 at 1:54 pm

    Hey Drew

    Thanks for the kind words, TBH it was spurred on by anger at the duplicity of a shitty industry, I just got so damn tired of the misinformation, spin, and marketing bullshit that seems to rule our buying decisions.

    So first off let’s talk about buying from out of your local market. There are two really big considerations. You need to either need to be a DIY guy who can use basic tools and knows basic electrical and is competent to use a voltmeter and has access to someone to talk them through the evaluation process and be willing to do your own service or you need to make sure you have assets on the ground in the form of independant service technicians.

    The new app we just launched will help a lot its called SpaStar especially for day to day things like water chemistry and troubleshooting. The reality is proximity does not ensure good service levels, you need someone with the knowledge and timely information.

    Where you are there are 5 independent service companies so I have to assume this sale runs regularly and has for a while, we always see a lot of these independents spring up in area where a lot of tubs are sold at these events so I would say you should be fine buying from out of market here.

    Your synopsis is very good…

    Bullfrog, lots of hype generally well made but the shell is an inferior ABS plastic that needs pedestal supporting although they do a good job of it it should be less expensive and is not going to be as good as a top-end hand-rolled shell.

    Nordic, again a plastic shell (different man process) but overall good build and parts but yes the insulation is substandard.

    Master, A little better than either because the shell is top end and the insulation is top end.

    Marquis, in theory, is good but right now until they get their factory refit down and get back in the saddle I can’t recommend them that spa we got was a mess, check out this unreleased video… https://drive.google.com/file/d/1hbnPcJlDWMZPxxkgb2yTlmJmeqPQADSq/view?usp=sharing

  118. Reply
    admin October 21, 2019 at 11:41 am

    None of those are bad brands.

    Beachcomber has good build quality but low performance they just do not do any real high-end massage models, and they are overpriced… too much spent on the branding and marketing 🙂

    The Coast is good its built very similarly to the beachcomber but it has a lot better high-end massage models, they do have a reputation for some quality control issues.

    Bullfrog is a close second, again a lot dspend on goofy branding and some very questionable claims regarding performance 🙂 but the only real drawback is the shell which is a less expensive cradel supported plastic shell where the other two do hand-rolled self-supporting shells.

  119. Reply
    admin October 21, 2019 at 11:36 am

    Hey, I just drove past you last week 🙂 I was coming back from delivery in Montreal!

    None of those brands I can recommend… Vita is mid-grade, poorly insulated, no clamps on the plumbing with a dodgy insulation system, Jacuzzi has a good shell but the parts are proprietary and they are not much better than the Vita but twice the price because of the massive branding and marketing budgets.

    Hydropool is owned by the same equity investment company that jacuzzi is part of and again a thin cradle supported shell, crap insulation and a pile spent on branding bullshit to make it seem like its high end…

    What other brands do you have near you? try and find, Artesian, Coast, Master, Beachcomber, Bullfrog, PDC.

  120. Reply
    admin October 21, 2019 at 11:27 am

    Hey Don

    No problem man, let me know if you need any more help.

    Buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  121. Reply
    admin October 21, 2019 at 11:25 am

    its a likely scenario that the local dealer is throwing it in.

    ask to look at a full foamed higher-end spa take a quick video, make sure its on your invoice and open yours to see that it was done.

  122. Reply
    admin October 21, 2019 at 11:24 am

    Hi, matt, I don’t really know much about them, small regional guys, they were bought out by LPI not too long ago.

    they build a good shell but I’m not a fan of the heating and control system, I really think one critical thing is to have the right parts. Also, the insulation is a lower end using mylar...

  123. Reply
    admin October 21, 2019 at 11:14 am

    Hi Ian

    The problem is the mass merchants are too price-conscious, they have to be the cheapest and the only way to do that is to sell crap with low-end service… its a no-win, frankly Costco is fucking this up big time, I’m a Costco customer and I don’t want the cheapest crap I want a good sustainable product at a good price and I think most Costco customers want the same. They need to hire a consultant like me to build them a proper sustainable program for their customers because they have a crap reputation for hot tubs right now, I am surprised with all the negative flack that they have gotten over the years that they don’t address this.

    I love it! I am an adult being immature 🙂 I’m 50+ and mountain bike, race kayaks, surf ski and anything else that makes me hurt and smile 🙂 I’ve put over 400 miles on my bikes this month and the hot tub is a big part of my recovery.

    Yeah I don’t make money specifically from what you buy, it help me stay on this side of corrupt, but yeah I do make money from the blog from manufacturers and products but I always try and stay true to what I fundamentally believe… I’m sure if someone offers me enough cash ill shill but for now its pretty safe 🙂 LMFAO

    In the simple and reliable and not blow the budget range I would seriously look at the GetawayHotTubs reliable, efficient, simple and strong… what else you want!

    These guys already paid me a one time deal to do a review but I got to say I do like and trust them.

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
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    1746 W Ruby Dr. Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799
    4.9View in Google Maps

  124. Reply
    admin October 21, 2019 at 9:37 am

    Jacuzzi is okish, they build a good shell but the parts are proprietary and thats a deal-breaker for me, I want a reliable readily available competitively priced higher quality parts list… Performance-wise this model is upper middle but really lacks neck and shoulder jets.

    You have better local options check out the Bullfrog at leisure time and the Artesian at Spa and Pool center.

  125. Reply
    admin October 21, 2019 at 9:33 am

    Price seems reasonable but rethink the double lounger… I know you are a first-time buyer because second time buyers almost always do not buy loungers… its dry land thinking… they take up a ton of room, and they are hard to stay in, you always float out of them and because you are floating you don’t appreciate the lounger

  126. Reply
    admin October 21, 2019 at 9:31 am

    Build wise it is great, performance-wise its middle of the road, mostly low flow jetting with very few of the high flow therapy jets, almost no neck jet system or foot system, those little 1.5″ low flow jets don’t move enough water for good therapy massage… Price-wise its okish… I hate the foot domes, the jets are too small to do anything and the damn things are tripping hazards, I swear the number of times people fell in my hot tub with a foot dome was crazy, they are flat out dangerous most people got rid of them a decade ago…

  127. Reply
    admin October 21, 2019 at 9:28 am

    Hi Mark.

    I don’t really like Hot Springs, the shell is a thinner shell that is supported by high-density foam instead of a good hand-rolled self-supporting shell, https://youtu.be/_T9DY6am_E0 it makes leak detection and repairs a nightmare. it also uses a proprietary parts list and the reliability is not great, I won’t go to a brand that uses proprietary parts you really want to stick with a good easily available reliable parts list. some companies make great spas, some companies make mid-grade spas and wrap it up in great marketing I feel they are the latter… Man all you have to do is look at the cheap little plastic circulation pump 🙂 its literally worth about $30 they sell it for over to $200 and it fails a lot a dealer in Sweden I spoke to said he replaces them yearly on some tubs. Here is their circ pump and here is a good one: https://www.poolandhottubdepot.com/laing-universal-e5-120-240v-circulation-pump/ here is a good one https://www.poolandhottubdepot.com/waterway-iron-might-circulation-pump-1-8hp-120v/ its hard to see in the picture but the Hot springs one is about the size of your fist, the good one about the size of your thigh!

    100% filtration is a gimmick… The only way to really have 100% filtration would be to filter all the water into a container then put it back in the hot tub 🙂 it makes no difference at all… They filter the exact same amount of water in either system, and all the pure filtered water gets dumped back into the spa and mixes with the unfiltered water in all systems, over time all the water gets filtered.

    Almost every tub has WiFI, Bluetooth, and loungers.

    Performance-wise they are not that high end either… Its your typical mix of inexpensive low flow jets with a few of the good hi-flow therapy massage jets.

    There are lots of brands with much better build quality. If you buy an Envoy I would cut them two checks… One for about 60% of the total price and mark it “Hot Tub” then cut them one fore 40% and mark it “branding and marketing to make my mid-end tub feel exclusive”

    There are lots of better options around you.

    The great escape sells bullfrog, Hot Tub Tonys sells Coast, both these two brands are just out of my top ratings and blow th HS away pon all fronts except the branding 🙂

    You also have two of my top-rated brands… hand rolled shells, glued and clamped plumbing, top-end OEM parts and full foam easily removable insulation systems. check out Rec concepts in Oregon for Artesian and these guys I know personally and sell one of my top two brands.

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
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    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827
    4.7View in Google Maps

  128. Reply
    admin October 21, 2019 at 9:04 am

    they will deliver and service in your area I think, they are the biggest seller of hot tubs in Canada, they delivery countrywide.

  129. Reply
    admin October 21, 2019 at 8:59 am

    Middle of the road, right away the no-name electronic control system (make sure you get Balboa) and the high tech insulation from the 80’s 🙂 that pitch about efficiency is wack, it’s like someone who knows nothing at all about heat retention, thermal drift, R-value wrote it 🙂

    its what it appears to be a cheap spa. I assume its a cheap price?

  130. Reply
    admin October 21, 2019 at 8:44 am

    H2O is a low to mid-end builder, they use a cradle supported shell and then spray a high-density urethane foam on the shell and plumbing for support, this is a really bad idea that kind fo foam is cheap and hardens up which means its a nightmare to find and fix leaks, they then use a couple of inches of attic batton type insulation, its cheap and again in a house you would put 6″ of this stuff do why would 2″ be enough in your hot tub? You really want a good shell that does not need extra support, then clamp the plumbing lines and then fill the cabinet with an open-celled foam that does not harden so you can access plumbing and get maximum R-value. They are also using a lesser quality control and heating system, make sure you have Balboa heating and controls you will have a lot less trouble.

    For service, download our app, if you need service push the button and we will get someone out.

    I can get you a wifi system for that master for under $500 it just plugs in and lets you control the tub.

  131. Reply
    admin October 20, 2019 at 8:13 am

    The shell is well made, but they use a propritary parts list which for me is a deal breaker for a couple reasons. First off you really need a good reliable service guy with lots of knowledge about jacuzzi because a lot of people will not work on tubs with goofy parts. Second the whole proprietary parts thing isn’t about building better spas, the best parts are the OEM parts like balboa that are way better quality.

    They also fall into the group of companies that frankly build modd grade spas from a performance and quality standpoint then spend a stack on old school marketing, branding, advertising to convince you it’s a super high end and demands a high price. They really should be mid priced spas… I always half joke that with these brands owned by big equity corporations when you buy thier tubs you should cut them two checks, one for 60% for the actual value of the tub and then another for 40% to co or the slick marketing that convinced you it was worth more 🙂

  132. Reply
    admin October 18, 2019 at 2:33 pm

    Hi Nick

    there are hi current and low current settings I think on that tub the low current setting shuts off the heater if you turn on more than 2 pumps. I know here and Im pretty sure there that code will not let you put a bigger breaker on, you need to put the breaker that the rating plate says it needs.

  133. Reply
    admin October 18, 2019 at 1:36 pm

    Hi Heather

    Sorry for the delay! if you want to have a phone call we can chat since I made you wait so long 🙁 I’ll also email you some info. locally you don’t have any great brands but there are loads of service guys around you… there must be a regular big sale there.

    ignore andy crap about filtration all tubs filter well, I do prefer suction side over pressure side but its not a major issue.

    As for chemicals No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  134. Reply
    admin October 18, 2019 at 1:30 pm

    Hi Kevin

    Locally you have the typical mid-grade over-marketed brands like th Hot springs, Hydropool, D1, etc, and some plain lower end stuff but you do have 2 good brands.

    While neither are in my top group Beachcomber Available at Beachcomber Hot Tubs London and Coast avail at Splash Works Pool & Spa Inc are the best around you for sure. The Beachcomber is overpriced and low performance but built right and the Coast is built right with higher performance models.

    Then there is a guy in Kitchener that I know services that are selling Master which is one of my top brands called Premium Wholesale Home & Leisure.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  135. Reply
    admin October 18, 2019 at 1:23 pm

    no worries I just texted that number.

  136. Reply
    admin October 18, 2019 at 1:22 pm

    Hey Stewart

    I’ve seen Coast but not the factory, I recommend Master over Coast, their quality control is better and the build is very similar on both brands, plus master has good factory-direct support.

    Valley Pool & Spa
    Status: HTU All-Star
    Approved brands: Master, H2X, MPL, Twilight, Phelps swim spas

    I spent 3 days with the wonderful folks from valley Pool and spa. These guys are in a class of their own and carry my goto brand Master.

    info@valleypoolandspa.com Sean, Sonya
    Remove
    Details from Google Maps
    1659 Cary Rd, Kelowna, BC V1X 2C1
    http://www.valleypoolandspa.com
    +1 250-860-2266
    3.8View in Google Maps

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  137. Reply
    admin October 18, 2019 at 1:20 pm

    They are both solid well-built spas, but pricing a 55 jet tub against a 35 doesn’t make sense especially if you say the jetting doent matter to you, doesn’t PDC have a model with fewer jets?

  138. Reply
    admin October 18, 2019 at 1:15 pm

    Bullfrog is just out of my top group, I like the parts, the general build, and the plumbing but not a huge fan of the ABS plastic shell, although they do an above-average job on the pedestal supporting.

    2 better options (assuming your IP is not masked and you are in Mi) would be Recreation Warehouse Owosso they sell Dynasty and D! which I do not recommend but they also sell Coast which is good.

    And my top would be Master Spas of West Michigan
    Master Spas Of West Michigan
    2055 28th St Se, Grand Central Plaza, Grand Rapids, MI, 49508
    Phone: 616-475-7770
    mrspas01@aol.com
    Remove
    Details from Google Maps
    2055 28th St SE, Grand Rapids, MI 49508
    http://www.masterspasgr.com
    +1 616-475-7770
    4.8View in Google Maps

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  139. Reply
    admin October 18, 2019 at 12:56 pm

    I sent you an email

  140. Reply
    admin October 18, 2019 at 11:54 am

    Hi Balint.

    So both are well-made spas the insulation on the Master is better but in Fla its not really any difference.

    But the TS has a higher-end jetting package, both in the number of the expensive hi-flow jets and the 3.5″ neck jets and the big 10″ monster jets.

    The TS is really a therapy massage monster not many tubs can touch it for massage.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  141. Reply
    admin October 15, 2019 at 8:02 pm

    The price on the TS is good. Send me links to used tubs and I’ll look at them for you

  142. Reply
    admin October 15, 2019 at 9:23 am

    9k is a solid price, hit me up with any links for used spas you come across.

  143. Reply
    admin October 15, 2019 at 9:22 am

    Yeah for sure! Fraiser valley go see them! the only other good well made brand is the beachcomber in surrey but they only do lower-end performance spas nothing in the high-end therapy massage models.

    Fraser Valley Hot Tubs
    Master Dealer
    Remove
    Details from Google Maps
    32912 Mission Way unit 10, Mission, BC V2V 5X9
    http://www.fraservalleyhottubs.com
    +1 604-618-4198
    5.0View in Google Maps

  144. Reply
    admin October 13, 2019 at 9:34 am

    Hey Hunter

    so the Jacuzzi, the Sundance, the hydropool, are all owned by the same equity investment company and the Hot Springs is owned by another big company and all these brands suffer some big drawbacks. the main this with most of them is the proprietary parts, I will not sell or buy a brand that uses proprietary parts I want a good reliable easy to source and competitively price OEM parts list. Its key… These guys follow the business model of building middle of the road quality and spending loads on branding and advertising and marketing to convince you they are built to a higher standard and are worth a premium price. The reality is you would be better to just buy an Americal whirlpool, vita, Maxx or any of the middle of the road brands that at least cost middle fo the road money.

    The Bullfrog is the best of the lot by far.

  145. Reply
    admin October 13, 2019 at 9:25 am

    Hey, Ben, the 860 B would compare to the healthy living 8 series, both will be good all-round spas reliable and efficient for cold climates, those two tubs have almost identical build and parts…

  146. Reply
    admin October 13, 2019 at 9:08 am

    I don’t have first-hand knowledge of them 🙁

    what kind of pricing are they giving you? is there a decent insulation systems? do they clamp the plumbing lines?

  147. Reply
    admin October 13, 2019 at 9:06 am

    You are correct using oversized 6″ pipe but we are dealing with 2″ and 3/4″ pipes. I ran the numbers using the rough data and according to these figures the actual friction reduction loss in the large 2″ pipe pushing 300 gal/min is almost .5 PSI per foot. Their claim is based on the idea that they reduced the amount of plumbing thereby reducing the friction loss and thus improving efficiency. But the science disagrees because once we hit the manifold (I removed flow effects through the manifold because both systems use them) we split off into an average of 16 smaller 3/4″ pipes carrying an average of 18 gals per minute with a friction loss of only around .36 psi per foot. So really the faster you split off from the 2″ pipe the better.

  148. Reply
    admin October 13, 2019 at 9:02 am

    Depends on the line, their top line I really don’t like, they use HD foam to support the shell which makes repairing leaks a nightmare and I don’t like any of the parts they use that Invensys heating and control system has historically been a shit show, we refuse to even service them here as do many dealers across the world because they just suck to deal with and the ones we had here just had fault after fault.

    I won’t buy a brand that does not use a good reliable readily available OEM parts list

  149. Reply
    admin October 13, 2019 at 8:59 am

    the golden rules are this.
    With a new batch of water balance the hardness level to around 350 if you cant get to 350 stay between 250 to 500
    Don’t test and adjust water any more than once a week.
    First off rinse filters 
    Use the SpaStar app https://www.spa-star.net/  to balance the pH and Alkalinity you will need pH down or up and Alkalinity increaser (sometimes called pH stabilizer) Add a bottle of spa marvel and Every 3 months dump a bottle of Spa Marvel into the tub, its a natural enzyme, you could literally drink it from the bottle.  
    Now here is the tricky part 🙂 personally I add about a tablespoon of chlorine granules every 4 days or if you are using a floating dispenser set it to the lowest level until the chlorine barely registers in the tub But!!! I have to advise you to follow local health advisories on the chlorine level even though they are 10 years out of date 🙂 (that’s my legal disclaimer)
    Add about 2-3 tablespoons of a good non-chlorine shock at the end of the week, you need to leave the cover open for 15-20 minutes after and not use the spa for 12 hours.Every three months take the filters and soak them in the filter cleaner solution (follow instructions on the side of the bottle.I get about a year out of a batch of water with this program and I know when to change the water because it just gets unmanageable… The pH won’t stay stable and the water won’t stay clear. 
    This is when you add a bottle of the spa cleaner and follow the directions on the bottle, then drain the spa and refill it. Tips in general-
    Limit the detergents, sunscreen, lotions, and potions that get into your tub.Don’t try and micromanage your water… test and adjust weekly if you have water issues use the troubleshooter in the SpaStar app.with higher bather loads you need a little more chlorine or shock more often.

  150. Reply
    admin October 13, 2019 at 8:58 am

    If you have to pay a guy to rebuild a shell its not worth it, if you can DIY it then it might be.

  151. Reply
    admin October 13, 2019 at 8:56 am

    Hey Brian

    Tough call, if your a DIY guy and the shell is solid I can get you good pricing on the systems, don’t just replace the board replace the whole control and heating system and jets, I’ll email you and send me a list of how many jets and which sizes and whether they click in or thread in (pictures are good) I’ll get you a price for parts.

    Most shells back 20 years ago were great most now suck, but for durability, There are a handful of guys still building like that including Master, Artesian, Beachcomber, Coast and a handful of others and the good thick rotational molded spas shells like a getaway or nordic are durable as well. The Costco and all the mass merchant stuff I have seen are junk thin cradel supported shells, poor build quality, the mass merchants suck at these complex products they just have no clue.

    The only local option is the Elite pool and spa in Spokane valley they carry nordic. but if you can handle your own basic service I might have some options for you, I’ll email you.

  152. Reply
    admin October 13, 2019 at 8:35 am

    Hi Tim,

    If it has a double breaker it is 230v but best to get an electrician in to have a boo.

    Aqua Elite Pool & Spa in Spokane Valley, WA sells Nordic, they should be priced right and the quality.

    Used is always tricky, refurbished with a warranty is great but buying a random used tub is a risk unless you get a tech out to give it a once over.

  153. Reply
    admin October 13, 2019 at 8:20 am

    I texted you. text when yer available and Ill call you

  154. Reply
    admin October 13, 2019 at 8:19 am

    Hi Fran

    So they are correct the bromine is not a good match for the eco pure (and most Ion systems). I hear this about every brand! Everyone has the miracle chemical reduction system and the reality is they are all decent but sales guys often oversell them. I have never seen an onboard system that can get you much below 2ppm of chlorine.

    Personally I run the ion (in your case eco pure which is the orange core in the middle of the filter) then I run Spa marvel enzyme that I add every 3 months, then I run chlorine at barely detectable levels (about 0.5ppm) my water stays perfect and all I need to do is bump up the alkalinity every week… easy as pie.

    First off download this app https://www.spa-star.net/ it makes balancing the water a breeze.

    You can buy the spa marvel here: trust me this is the best stuff at the best price you can buy, and it will extend your guarantee on the jets out to lifetime if you use it regularly and it makes everything so easy…

    Here are my tips for easy water care.

    -With a new batch of water balance the hardness level to around 350 if you cant get to 350 stay between 250 to 500
    -Don’t test and adjust water any more than once a week.
    -First off rinse filters 
    -Use the SpaStar app https://www.spa-star.net/  to balance the pH and Alkalinity you will need pH down or up and Alkalinity increaser (sometimes called pH stabilizer) Add a bottle of spa marvel and Every 3 months dump a bottle of Spa Marvel into the tub, its a natural enzyme, you could literally drink it from the bottle.  
    -Now here is the tricky part 🙂 personally I add about a tablespoon of chlorine granules every 4 days or if you are using a floating dispenser set it to the lowest level until the chlorine barely registers in the tub But!!! I have to advise you to follow local health advisories on the chlorine level even though they are 10 years out of date 🙂 (that’s my legal disclaimer)
    -Add about 2-3 tablespoons of a good non-chlorine shock at the end of the week, you need to leave the cover open for 15-20 minutes after and not use the spa for 12 hours. Every three months take the filters and soak them in the filter cleaner solution (follow instructions on the side of the bottle).
    -I get about a year out of a batch of water with this program and I know when to change the water because it just gets unmanageable… The pH won’t stay stable and the water won’t stay clear. 
    -This is when you add a bottle of the spa cleaner and follow the directions on the bottle, then drain the spa and refill it. 

    Tips in general-

    -Limit the detergents, sunscreen, lotions, and potions that get into your tub.
    -Don’t try and micromanage your water… test and adjust weekly if you have water issues use the troubleshooter in the SpaStar app.
    -With higher bather loads you need a little more chlorine or shock more often.

  155. Reply
    admin October 12, 2019 at 1:20 pm

    depends… if its surges then its likely low water level, if it ran drops for a few seconds then works fine it could just be an air bubble that settles in the line after usage or something.

  156. Reply
    admin October 12, 2019 at 1:18 pm

    Hi Sean

    first dont balance the water until it is up to temp, pH changes with the temperature.

    second, you didn’t mention in the instructions where you add chlorine… the difference is this… you do all the balancing the same… and if you use Spa marvel you use way less of the chlorine. and the water lasts longer and it extends the jets guarantee to lifetime, and the water stays good for a year instead of 3-4 months and its way easier to balance the water because it stays very stable…

    add 1 bottle every 3 months.. get it here, please 🙂

    also, get my app it will help you balance the water… its called SpaStar get in on apple or google play stores.

  157. Reply
    admin October 12, 2019 at 1:14 pm

    Hi Reed

    there were a lot fo p[roblems with the old jets pack system and frankly I’m not a fan of the new ones, if you have a spa that is glued and clamped plumbing the don’t leak and you get better flow through lots of smaller pipes than you do with lots of water through a larger pipe, most of the claimed flow benefits are not supported by the science. pull the packs out fo the used one, if you have mold behind it then run away if not then ots likely similar.

  158. Reply
    admin October 12, 2019 at 1:12 pm

    Hi Vonda

    Use the SpaStar app to balance the water

    the bromine is a false reading,m they sent you the wrong kit you need a chlorine kit…

  159. Reply
    admin October 12, 2019 at 1:11 pm

    Hi Gui

    I’m on my way to Montreal to deliver a Michael Phelps swim spa Monday 🙂

    The Bullfrog is the only one of that group I would even consider, the other three all are heavily marketed and branded the build is middle fo the road especially the parts list, all three of these guys are running the proprietary parts hustle which involves getting goofy parts made that just fit your tub so they can control the p[art supply forever at whatever price the dictate, I would never buy a tub that did not have a solid OEM parts list… this is the same thing that happened to our appliance industry… its why washers and dryers went from lasting 20 years to lasting 5 and being not worth repairing…

  160. Reply
    admin October 12, 2019 at 9:56 am

    Hey Ant. Both brands fall into my no go brands for a lot of reasons.

    I always look at two things when I evaluate a product, I look for what they spent on the tub, and what they spent on the branding, spin, and marketing. Those are the two things that affect the retail price the most. The Magic spot is a guy spending money on the build and not too much on the bullshit.

    The Arctic spends the money on a good shell, they don’t spend the money on the insulation they put about 1/4 as much foam in as a really well-insulated spa but they spend a lot on spinning up “Heat lock” to explain why they haven’t spent the money to insulate it to a high standard and they spend a lot of time and money trying to fool you into believing that full foam is going to be hard to fix leaks on and they know that with the modern foams that do not harden that this is really not an issue anymore but it doesn’t stop them from talking about old poly-based foam systems even though the only two brands still doing this kind of foam are Hot Springs and Canadian Spa co… They don’t spend the money on solid reliable plumbing systems if they did they would clamp all the plumbing lines and maybe then they would not be so worried about leaks… And they don’t spend the money on the parts, instead of using the good reliable OEM parts like Balboa they use a proprietary parts list which is inexpensive to make but really expensive for the end-user because not only are the parts not as reliable but they control the price and availability so they thy are expensive :-), and they spend a lot on the cosmetics, and the spin to make you think its a superior product but the reality is the build quality just is not there, Hydropool is similar, good parts, but mid-grade cradle supported shell, and a cheap insulation system and lots of old tech and pseudo-science around the filtration system…

    The three ways to do this are to build mid-grade and sell at a midgrade price which is ok, at least you get what you pay for, or build to a high quality standard and sell at a higher price which is best because it solid reliable stuff that will last but in my opinion the worst for the end-user is these brands that build to a mid-grade then market and brand to a high standard to fool you into thinking its built to a high standard…

    You have a lot of better options around you… all these guys do hand-rolled self-supporting shells with vinyl ester resin cores, they glue and clamp the plumping and they all use good reliable OEM parts and expensive easy access full-foam insulation systems…

    Hot Tubs Ontario In North York, and International Pool & Spa Centers in Thornhill Sell Coast spas.

    Beachcomber Hot Tubs Factory Outlet Store in Oakville sell beachcomber.

    And Master spa Toronto, in Mississauga Sell Masters.

  161. Reply
    admin October 11, 2019 at 6:15 pm

    Its a decent entry-level spa, it’s built by Watkins, which in my mind pouts it down a bit, but the truth is its built better than most of their stuff, last time I saw one it had a lower end balboa system which is a lot better than the normal Invensys systems they use. there ugly as sin but bang for the buck hard to touch.

  162. Reply
    admin October 10, 2019 at 7:14 am

    Hi Gui

    I’m on my way to Montreal to deliver a Michael Phelps swim spa Monday 🙂

    The Bullfrog is the only one of that group I would even consider, the other three all are heavily marketed and branded the build is middle fo the road especially the parts list, all three of these guys are running the proprietary parts hustle which involves getting goofy parts made that just fit your tub so they can control the p[art supply forever at whatever price the dictate, I would never buy a tub that did not have a solid OEM parts list… this is the same thing that happened to our appliance industry… its why washers and dryers went from lasting 20 years to lasting 5 and being not worth repairing…

  163. Reply
    admin October 9, 2019 at 6:30 pm

    I would not worry about the shall on that spa they hand roll self-supporting glass shells with a vinyl ester resin core.. Its the best shell you can build… Its a two-pump system, I prefer no circ pump but if it has one its not the end of the world.

    if its craked its fucked but that would be extremely rare…

  164. Reply
    admin October 9, 2019 at 12:03 pm

    Hi Susie

    I get the cooldown seat, I overheat too and if we are in for a while I’m sitting on the edge or in the cool down seat, my SO is happy up to her neck in the hottest water she can get in 🙂

    Wifi control is easy and on every Hot tub as an option. I can get you wifi for any tub for $300-$400

    Patio stones are perfect, you don’t need a concrete pad unless its a crappy cheap spa.

    I like the beachcomber 590 but only if the massage performance is not important to you, its going to be well built and efficient but it is by far the lowest performance model you are looking at. And yes the Leep is a better package for sure, putting the pumps outside is old school and has a lot of drawbacks, You lose the ability to reuse the heat from the motors which is massive! you have to pump the hot water outside of the insulation envelope and you are at risk of equipment damage really quickly in a cold power outage. but I do really like the open barrier-free seating! As for the hush pump (called a silent flow circulation pump, 100% filtration pump), I am not a fan of them, they severely limit the amount of water you can filter and have little or no real advantages.

    The Grand Cayman Island Spa by Artesian is again a well built solid reliable spa with good insulation its got a good cool-down seat and the performance is going to blow the beachcomber away, the Beachcomber is a basic jetting system the Grand Cayman is a high-end therapy massage spa. The only negative with the brand is there is no factory-direct support so you need a solid dealer…

    The Master spas again are well built well insulated and on par with the Artesian and beachcomber for build quality and reliability, these three manufacturers build to a very similar standard with the same tech and the same quality. the HL does not have a cool down seat and the clarity is like the Beachcomber, nice wide open space with a performance level somewhere between the beachcomber and the Artesian.

    The Arctic I would not have on my list it is nowhere near the quality or efficiency of the other three brands, it has a primarily inexpensive Chinese parts list and its all proprietary parts, they don’t bother to clamp the plumbing lines and the insulation is substandard.

    Go back to the Master and look at the Twilight 8.25 its got everything you are looking for, a good cool-down seat, Wide open barrier-free open spaces, it outperforms any of the other models especially with the 4 x 3.5″ hi-flow neck and shoulder jets, it built well, insulated well and has the top OEM parts list…

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  165. Reply
    admin October 9, 2019 at 10:30 am

    Hi Dave Sorry dude.

    I was thinking wifi module not Bluetooth sound system.

    The stereo systems are a hard sell in my opinion. $500 for a sound system that is okish is a lot especially when you can buy Bose outdoor Bluetooth speakers for a couple hundred and they sound awesome…

  166. Reply
    admin October 9, 2019 at 10:27 am

    Hi Tor.

    It is a price point spa and the build quality is not great. try and find a used tub from these brands.

    Master
    – Twilight
    – Healthy Living
    – Clarity
    – LSX
    Artesian
    – South Seas
    – Garden Spas
    Nordic
    Dreamaker
    Beachcomber
    Bullfrog
    Marquis
    hit me up with links to tubs you find

  167. Reply
    admin October 9, 2019 at 10:24 am

    The price is good I think, I don’t do pricing too much but it seems in line with what I hear.

    Nothing wrong with the abs pan but not needed unless its a really damp area its installed in, in your case on a patio base I would not worry.

    Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!https://www.spa-star.net/

  168. Reply
    admin October 9, 2019 at 10:22 am

    Hi Vonda

    Definitely do not fill from the softener.

    25 grains is about 420 ppm you target range is somewhere around 200-500ppm.

    If you are using spa marvel or aqua finesse don’t worry about it if you are using generic chems then add stain and scale inhibitor (sometimes called control) every week.

  169. Reply
    admin October 8, 2019 at 3:31 pm

    the build is good and the parts are good the shell is the best of the second grade builds what I hate is all the bullshit marketing around the goofy removable seats and the pseudo-science around the better floe rates 🙂 but really its a pretty good tub all around and just outside my top group. much better than most of the stuff out there.

  170. Reply
    admin October 8, 2019 at 3:30 pm

    what year are they? and do you have links to the listings?

  171. Reply
    admin October 8, 2019 at 3:29 pm

    Hey there Joe!

    You need to see it running. with the front panel off.

    look for any water inside on the floor. look at where the motor shaft goes into the back of the pump head… if there is white build up its getting ready for rebuild $350, look for watermarks around the heater and get the service history at 3 years yer likely looking at pump or heater in the next 2-3 years. the cover should be lightweight and easily lifted.. if its waterlogged $500

    how much they want for it?

  172. Reply
    admin October 8, 2019 at 3:25 pm

    Hey ted

    it looks like the do Artesian which is good but its a home visit which is bad… they will pound you for a refundable deposit, get them in getting pricing and get back to me with prices lets see if they are really less expensive but I suspect they are just going to be middle ground and high pressure.

  173. Reply
    admin October 8, 2019 at 2:58 pm

    Hi Gina,

    The tubs 15 years ago were all pretty good 🙂 its not the same anymore, unfortunately.

    For a rental property get a 220v and I agree strong is not a good option, this is a strong I reviewed and they are not much different now.

    locally I would look at PDC, Its sold at Ocean Blue Pools & Spas in Wilmington

    you could also look at master there is a wholesaler there chris@hottubsandswimspas.com

  174. Reply
    admin October 8, 2019 at 2:32 pm

    Its a quality tub but its expensive, 12k is high retail its worth around $6k if its mint and the cover is light and in good shape, if the cover is waterlogged (you should be able to lift one side with one hand for a regular fit person.

  175. Reply
    admin October 8, 2019 at 2:27 pm

    Hi larry

    We can get you the part but, to be honest depending on how old it is its might be better to just replace the control system.

    download this app, fill in the info for your tub (whatever you know) and press request service, ill have a look and see what I can find. shoot pictures as well and when I reply tot he service request you can send me pics.

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!

    https://www.spa-star.net/

  176. Reply
    admin October 8, 2019 at 2:25 pm

    Hi Dave

    first off the South seas for sure… second the Bluetooth is a decent option but buy it from me 🙂 its a plugin literally you unplug the top side and plug it into the BT module and plug the module into the plug where the Topside controller is 🙂 its a phone jack and I can save you a hundred bucks 🙂

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  177. Reply
    admin October 8, 2019 at 2:23 pm

    Meh, middle fo the road. I was there touring the factory last January, they did not make the cut for my top group for a number of reasons. The shell that they touted as this crazy heavy-duty steel re-enforced shell was a big let down, the “Steel” was little strips of thin metal like what you put on the corner when doing drywall 🙂 It was a basic mid-grade cradel supported shell. they use good parts on some, and middle grade on others, they use good insulation on some and again not so good on others. the test line was littered with rejects going back for repairs which are good that they caught them but seriously concerning the overall build quality. Their big problem is they have way too many skews and way too many options this happens when a group like Cal goes from being a big player 20 years ago to a bit player, they have empire hangover.. They really need to get someone in to streamline and restructure.

    Pelican Pool & Ski Center in Whitehouse carry tidal fit and Rin Robyn Pools in Bernardsville do PDC check them out

  178. Reply
    admin October 7, 2019 at 11:42 am

    Hi Doug.

    Down load the Spastar app we wrote it has a button that says request service and it will put you directly in touch with a solid reliable service tech i9in the area.

    It will also help you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!https://www.spa-star.net/

  179. Reply
    admin October 6, 2019 at 7:59 am

    Yeah, but make sure you see it running, take the side off to make sure its not leaking, but other than that its a solid tub and at that price even if it had a few problems its a good buy.

  180. Reply
    admin October 6, 2019 at 7:58 am

    Yep the android version is live.. get it here: https://www.spa-star.net/

    the delux pack is a good deal and gives you everything.

    The cleanser you run through the system once a year os so, it strips oils and build up from the pipes.

    The filter cleaner is for soaking you filters every 3 months or so you deep clean the filters on a hot ub by soaking them for a day in a cleaner that breaks down oils and minerals.

  181. Reply
    admin October 6, 2019 at 7:55 am

    Its a little too downmarket as far as I am concerned. The old-style no computer packs were not great and they had as many problems as the electronic ones, and the new ones esp from balboa are super reliable, keep steadier temperatures, don’t have the overheat problems and are a lot easier to set up and run. thier insualtion is lower end and in general its just a bit of a goofy spa line.

  182. Reply
    admin October 6, 2019 at 7:47 am

    Hi Steve

    Splash Pools and Spas sells Artesian it is the best brand around you by a long shot but we don’t know the dealer and have not reviewed the dealer.

    Forget the bullshit pitches about the onboard chemical reduction systems… its all overhyped, the HS system is ok and so are all the others, none of the onboard systems are appreciably better than and none of the onboard chemical reduction systems are anywhere near as good as the aftermarket add-in products… DO NOT BUY ANY CHEM REDUCTION UPGRADES< YOU ARE WASTING YOU MONEY. Buy this stuff… it gets you to a lower chemical level, it is easier to manage your water because it stabilizes pH, its so good for your plastic that it extends the warranty on any brand of hot tub jets to lifetime! and it is WAY LESS EXPENSIVE and its all-natural, you can literally drink the shit… Don’t drink the Kool-aid.

    I don’t like the HS, mid-grade build, and full of proprietary parts

    The Vita is better but the shell is a cradle supported shell, and last time I looked it did not clamp all the jet plumbing lines.

  183. Reply
    admin October 6, 2019 at 7:38 am

    Hi John

    Ok so first off it is a good idea to filter the water before the tub, the X-10 filter we bundle with the SM is awesome, it kicks the shit out of any other we have seen.

    Hardness is normally an issue but not with SM. but make sure the water is not too soft! you want it around 150

    You always need to balance pH and Alkalinity with any tub and every system… but SM will keep them very steady which is one of the big reasons it beats the shit out of the onboard systems i find all i need to do is bump my Alk every week. I always do alk first and bang it way up to 180 then balance ph down to the middle ok range.

    I PERSONALLY keep residual chlorine of around 0.5 ppm so a teaspoon every few days or the dispenser dialed down to lowest setting BUT!!!! I HAVE TO RECOMMEND YOU FOLLOW LOCAL STATE GUIDELINES EVEN IF THEY ARE 10 YEARS OUT OF DAYE !!!

    Dow

    get it here and help support me 🙂 plus its cheaper than anywhere else, has a 100% money-back guarantee and

    Get it here, if yer not 100% happy we will refund including shipping.

    Canada:https://hottubuniversity.com/spa-marvel-canada/

    US: https://hottubuniversity.com/spa-marvel-us/

    Also, download my new app It will Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub.

    Spa Star will do all that and more and best of all IT’S FREE!

    https://www.spa-star.net/

  184. Reply
    admin October 6, 2019 at 7:31 am

    HI

    thanks

    we are setting up paypal now! 🙂

  185. Reply
    admin October 4, 2019 at 10:50 am

    No. The only tub Costco has ever carried that was a good well built reliable spa is the Beachcomber. Mass merchants suck at these complex products they have no idea what they are buying or what matters… source… I sold Costco shitty price point tubs for a decade…

  186. Reply
    admin October 4, 2019 at 10:34 am

    Hi Kathy

    The two are very different from a performance point of view. I’m also leery about double lounger spas in general.

    Let’s talk loungers first… First time buyers buy loungers, above 80% of second-time buyers do not buy a lounger. Here is why… First-time buyers are buying using their dry land experience, In dryland loungers are comfy, they support your weight, they are relaxing… In a water environment, you are floating… Its already super comfy and if you lay down you float… you need to hold on to stay in place and its a pain in the ass and you don’t even appreciate that you are in a lounger because you are floating!!! and look at all the space you took up.

    Performance. the 533DL is a very basic single pump spa with no foot or neck massage and all the jets are the cheap little low flow jets and they will be nice but if you are looking for therapeutic massage and long term muscle release they are not going to move enough water to move large muscle masses so long term the effect will be a lot better on the next line up which has a lot fo the high flow therapy jets (the bigger ones) and 2 pumps. The reality is even that one is the mid-upper end. there is no real neck and shoulder jetting and no real foot jetting other than those little 1.5″ low flow jets… frankly for good foot massage I like the big 10″ monster jets with their own pump or the ability to steal all one pump and for neck shoulder unless you have 4 of the 3.5″ high flow jets again its not going to do much…

  187. Reply
    admin October 4, 2019 at 10:21 am

    Hi Pete

    Not much out there including service guys, sometimes in areas if the customer is handy (can use basic tools and understands how to use an electrical meter we can get spas from anywhere and with our new app and a good dealer that is used to dealing with long-distance care like us you can get a great spa at a great price, but there are almost no resources on the ground there in terms of service so unless you want to do basic work yourself local is a good idea!

    Of those choices I would not even consider the Hot Springs or the hydopool only the Bullfrog comes even close to a top end build and insualtion standard. The other two are fancy marketing wrapped around mid grade products

  188. Reply
    admin October 4, 2019 at 8:54 am

    Hi Lisa

    First off on lifters, the one with the center bar is fine if installed correctly and as long as its not the hydraulic one! if they mount the bar with the screws facing up then they tear up the covers (see this video explainer ) and the hydraulic ones destroy the covers but the good aluminum cover lifter with the aluminum side brackets (not plastic) are awesome. one thing to note is the cover must be made for a cover lifter!!! what this means is the crap cover just have a seam between the two halves which means when it folds over the bar it is too tight and will tear, and the good covers have a center baffle and a double seam so the one half of the cover has a seam in the middle then there is a 2″ wide piece of fabric then another seam and then the other half of the cover, this allows the cover to fold over the bar with no stress. Its also critical to have the curve in the bar far enough out from the edge of the cover. There is a super good cover lifter available in Canada only because of patent issues in the US Ill send you a link to a company that can ship you one. also, email me back a picture of your cover if yer not sure about the seam thing im talking about 🙂

    Cpool is middle fo the road, it’s a mineral system and there are a lot like it in the market we trialed it but it only gets you to 1-3ppm of chlorine and the results were ok-ish, but nowhere near as good or as low chemical as the Aquiafinesse mineral system or the Spa Marvel enzyme system. We can get way lower (down to 0.5ppm) of chlorine and with the Spa Marvel it has the added advantage of really stabilizing the pH and protecting the plastic. try it out if you don’t agree then return it for a full refund including shipping… buy it here

    Also, download this app we wrote! Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  189. Reply
    admin October 4, 2019 at 8:36 am

    Canadian made, I would only seriously consider beachcomber and Coast, they are the only two really building to a high standard and at least all their parts are from the North American market.

  190. Reply
    admin October 3, 2019 at 7:25 pm

    Hi Andy

    I had to research it and there is conflicting information. The Canadian Cancer Society says

    The International Agency for Research on Cancer (IARC) classifies some chlorination by-products as possible causes of cancer, specifically bladder cancer.

    in reference to drinking it in water. The CDC and the EPA says there is not enough evidence to classify it as a carcinogen but sites many other health concerns and lists it as a poison.

    When chlorine enters the body as a result of breathing, swallowing, or skin contact, it reacts with water to produce acids. The acids are corrosive and damage cells in the body on contact.

    So yer right! Learn something new every day! thanks for pointing it out

  191. Reply
    admin October 3, 2019 at 7:13 pm

    No worries let me know how it works out.

    Also stay away from any of the chemical reduction upgrades, the aftermarket additives are way more effective, they get you to a lower chemical level and make the water easier to manage. try this stuff.

    also no matter what you buy download my app! Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  192. Reply
    admin October 3, 2019 at 4:50 pm

    shit sorry

    Premium wholesale in Kitchener, sells master, sells thousands of spas around the country.

  193. Reply
    admin October 3, 2019 at 4:49 pm

    Hi Guy

    They used to use the Waterways threadin jets now they moved over to CMP compression fit, same as artesian and a lot of my other top brands, its a great system the jet body is a compression fit into the shell, they cant come loose or leak, they are a little more expensive but solid. No jets are stainless steel construction they are all plastic with stainless covers.

    Their cover is as good as any thick heavy grade vinyl 5″ with aluminum core and well sealed. all cover suck to be honest but its a good as any 3-5 years with care.

  194. Reply
    admin October 3, 2019 at 4:43 pm

    Yeah, they approached us about working with them and we did some preliminary work with them but there were way too many issues, total lack of call back from customer care, and a lot of issues with the spa, its a cheap Chinese made tub check out this video… https://drive.google.com/file/d/1250kCivWt76WbItvqOPDX9xZDMm-x-SH/view?usp=sharing

    Mass merchants suck at hot tubs and they always have its all cheap junk. Costco is the same here is one of their tubs and ive seen the other ones and they are the same crap except for the beachcomber from Costco https://hottubuniversity.com/strong-spas/

  195. Reply
    admin October 3, 2019 at 4:36 pm

    yeah, its just interm title but thanks 🙂

  196. Reply
    admin October 3, 2019 at 4:34 pm

    Yeah man it junk, I saw them in Vegas they market here as wellness

    Hit this guy up and see what he has on offer. ross@thehottubsuperstore.co.uk

  197. Reply
    admin October 3, 2019 at 4:10 pm

    get a balboa control and heating system its the best and will drop right into that system with no problem.

    Ill email you details.

  198. Reply
    admin October 3, 2019 at 9:11 am

    Hi Mathew, good to talk yesterday.

    All three brands are good solid choices, it really comes down to performance and that main therapy seat on the TS and LSX is next level especially the neck and shoulder jetting, its the only one fo the three to have 4 hi-flow 3.5″ jets the other two have the little 1.5″ low flow jets for neck and shoulder that just will not do much for long term therapy. Too bad about the dealer experience.

    As for the 2 left the Artesian is the best fo the two I’m really not a fan of the old school foot does, again the little 1.5″ low flow hi-pressure jets don’t cut it and the damn domes are a pain in the ass and a hazard, you trip over them all the time the are deadly which is why you just never see them anymore…

  199. Reply
    admin October 3, 2019 at 9:03 am

    Its going up soon

  200. Reply
    admin October 1, 2019 at 9:18 am

    Hi Irene.

    Bahama is a name that Dynasty is using now to try and get away from their abysmal reputation. I would not touch this company with a ten-foot pole they have a history of just making poorly built hot tubs… Here is a video I shot of one and scroll tot he bottom of the page and you will see loads of customers reporting similar issues.

    Only you and me can see you phone number, I’ll double-check though… ok yes that part is not public only if you put it in the body of the post is it seen by the public 🙂

  201. Reply
    admin October 1, 2019 at 8:46 am

    Hi Amy

    Covers are the worst part of any hot tub, brutal we have tried them all. The Smart top had a lot of issues over the last few years but I think they might have them working reliably now, the new ones I saw in Vegas and have since sold a few and there are some great improvements. The aluminum ones are too thin, not enough R-value and they are too expensive I def think the Smart top is the best right now.

  202. Reply
    admin October 1, 2019 at 8:40 am

    middle fo the road, I’m pretty firm on having a Balboa heating and control system on my spas, they are just such a more reliable better-built system than anything I have seen to date.

    Performance and jetting wise again fairly vanilla I would expect too much. It looks like a cradle supported shell as well so pretty typical… most guys do one or two things well and the rest is BS, their main features seem to center around gimmicks like lighting and miracle water cleaning systems which again is a bit of a red flag. Keep looking…

  203. Reply
    admin October 1, 2019 at 8:04 am

    Hi John

    So the bullfrog would fit the reliability bill the other two Arctic, caldera not so much both those units use mid-grade proprietary parts.

    Even better would be the Artesian at Soakers or the Masters at Leisure Pool & Spa in Ogden

  204. Reply
    admin October 1, 2019 at 8:00 am

    Mini-split heat pumps are a decent option for dehumidification but it really depends on so many factors like air volume usage pattern, and do you want to save the heat in the building if not just a big ass fan mounted high up that you can flip on and ventilate…

  205. Reply
    admin October 1, 2019 at 7:59 am

    First off the shell designs made me smile, there are right out of the 80’s all the sharp angles and terrible use of space 🙂 Water environments are all about space, and the footwells on most of the models make them no good for anything over 2 or 3 people.

    Jetting wise again this is right out fo the 80’s all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2k…

    Finally, the insulation, forget it these radiant barriers were basically banned in the 80’s in regulated industries, now in this unregulated industry they are the miracle insulator… laughable cheap outdated… https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

  206. Reply
    admin October 1, 2019 at 7:56 am

    Hi Dave

    you could take any spa and do that but why? immersion heaters like on a hot tub are the most efficient heaters out there, there is little benefit its rarely done anymore.

  207. Reply
    admin September 30, 2019 at 2:32 pm

    The only 2 local brands I would look at would be bullfrog at Watsons in Jeffersontown and PDC at Geckler Pools & Spas in Greenville.

  208. Reply
    admin September 30, 2019 at 1:01 pm

    Viking is a run of the mill bit of bad bit of good spa line, Sundance was recently bought by a big equity investment firm From what I have seen its a middle of the road build with loads of proprietary parts, and a massive advertising and branding spend that drives the cost of the product up a lot and makes it appear to buyers that its a premium brand built tot super high-end standard which its just not.

    go see these guys and look at the Artesian and the Bullfrog, the artesian is the best of the lot and bullfrog is better than the rest of the stuff near you.

  209. Reply
    admin September 30, 2019 at 11:50 am

    Hey Joe

    You have two artesian dealers that likey seel garden spas which are well made and reasonable price. Try Royal Pools & Spas in Poughkeepsie.

    Also call these guys they do Getaway hot tubs which again are well built and reasonable, Factory Direct 888-315-7727

  210. Reply
    admin September 28, 2019 at 4:12 pm

    Hi Mile

    96×96 is either worng or very unlucky. the max is usually 94″ because otherwise you need a flat deck for transport and it ups the price a lot.

    My goto guy there is Black Pine in Black Pine Hot Tubs, in Edmonds.

  211. Reply
    admin September 28, 2019 at 1:05 pm

    Ok so the tub and build quality is great and the 13k price was way too high but the $8395 price is way too low… they must be having a shitty show 🙂 id jump on it. I rate this tub in the top

    Its full foam its going to be as good as it gets in a cold climate.

    Don’t order the master pur its a good system but the reality that none of the manufacturers want you to know is that none of the onboard systems are anywhere near as good as the aftermarket stuff 🙂

    I’m not a fan of any of the quietflow systems

    For water care use this stuff, its lower chemical and easier to manage the water, its cheaper and it is better for the tub, so much so that it gives you a lifetime extension on your jets if used as directed.

    Also, download this app that I just released. Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  212. Reply
    admin September 28, 2019 at 11:44 am

    Hi Michael

    Salt is 20-year-old tech and its a gimmick 🙂 They make it sound like its magick natural sea salt that’s clean and healthy and makes your spa so easy to manage and its not 🙂 The best thing about these guys is their marketing, branding, and spin and this is a perfect example… here is the reality of saltwater hot tubs… all it does is take a highly corrosive salt called Sodium chloride and runs it through what is basically an electrolysis process that MAKES CHLORINE 🙂 and no its not healthy lovely chlorine that’s good for your skin its chlorine which is carcinogenic and unhealthy as hell just like all chlorine. The only reason they can say its good for your skin is that its about 2ppm of chlorine and regular spas are around 3 ppm so its healthier 🙂 kind of like saying getting hit by a small car is healthier than getting hit by a bus…

    The reality is none of the miracle onboard systems are anywhere near as low chemical, easy to use, reliable or inexpensive as the aftermarket add-in products like Spa Marvel or Aquafinesse. these systems can get you 0.5 ppm of chlorine and have the added advantage of keeping pH stable and making the water so much easier to manage. plus its super good for protecting the plastic bits so if you use it from new it gives you a lifetime guarantee on the jets 🙂

    9k is way more than it is worth but with these guys you should cut two checks… one for around 5k for the price fo the hot tub and then another one for 4k to cover the bat shit crazy money they spent on marketing, advertising, branding, and spin to fool you into thinking its a superior product 🙂

    go see these guys and look at the Bar Harbour It’s better built and performs better and you can get it for half the money or if you really want a crazy high-performance spa look at the TS 67.25

    Master Spas of West Michigan
    Grand Rapids

  213. Reply
    admin September 28, 2019 at 11:30 am

    Hey Denny

    Here is a video to a Canadian spa review I did a little while ago, they approached me to do a deal but the quality was just not there in the end. https://drive.google.com/file/d/1250kCivWt76WbItvqOPDX9xZDMm-x-SH/view?usp=sharing

    Man, the guys to goto are Hot Tub Universe in Halifax, they sell a lot all over NB and have good support and good spas. I know because Its my shop 🙂

    Talk to Theresa 902-576-5115

  214. Reply
    admin September 28, 2019 at 11:02 am

    Yep all in all a well made spa.

  215. Reply
    admin September 28, 2019 at 11:02 am

    Hey Dude, that’s a good price for that tub.

    Make sure it is running and open the side and make sure there are no leaks… (you will see water inside in the bottom if there are any leaks. look at general condition of things look for rust other signs of water it should be bone dry under there.

    A good patio stone base is the best. easy and reliable.

    download my app it will help you a lot for water care and troubleshooting, it will also put you in touch with us for service and parts. Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!

    Also, get this shit for your water 🙂 its easy to use, reliable and super low chemical.
    https://www.spa-star.net/

    watch youtube videos on moving spas but frankly, I would call the guys below and get them to move it.

    Hot Tub Repair Ottawa
    https://www.hottubrepairottawa.com
    Remove
    Details from Google Maps
    2678 Lancaster Rd, Ottawa, ON K1B
    View in Google Maps

    Enterprise Spa
    Remove
    Details from Google Maps
    Gatineau, QC
    enterprisespa.net
    +1 819-743-2827
    4.5View in Google Maps

  216. Reply
    admin September 28, 2019 at 10:53 am

    Hey Dan

    A lot of the industry hates Master, they do the expos and come into town and sell hundreds of spas and it really pisses off local dealers a lot of what you hear is them 🙂

    From a build standpoint and a parts standpoint you cant build much better, only a handfull fo companies in My honest op[inion can touch these guys.

    Also, some of these expos are a fucking mess and some are run really well. so a lot depends on the area and which dealer is doing the event. In Your area Its likely Crocker sales in Boston which is fairly local to you so I would not expect you have had any issues.

    The Bullfrog would be a decent second choice but the performance of the 7.2 will kill it and the shell on the BF is a cradel supported plastic shell the TS is a hand-rolled self-supporting shell, miles better and more expensive. The parts on the BF and TS are all OEM on the TS and all Proprietary on the Sundance which are all proprietary, that makes the brand a no go for me.

  217. Reply
    admin September 28, 2019 at 10:16 am

    Hi Nic.

    Thanks for the donation and sorry for the late response been feeling off the last few days 🙁

    From a build quality standpoint, they are equal in all aspects in fact like 90% of what they do and use is the same.

    First if its the Nevis 45 jet with dual foot blasters they are close but the TS beats them on jetting by a long shot, the Nevis has a lot fo the inexpensive low flow small jets and the neck and shoulder jets are again low flow 1.5″ the TS has mostly high flow therapy massage jets and the neck should system is 35.” so it will be a lot more effective.

    I would expect the Nevis to be around a grand less for the dual foot blaster model and maybe $1500 for the no foot blaster model.

    In some areas a local dealer is key but you have 3 hot tub service companies around you that just fix spas and with our new app we wrote you can download it for free and it helps with troubleshooting, water care and it hooks you up with us if you need help and even book your service automatically with trusted service companies even for warranty work.

    you can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:

    https://www.spa-star.net/

  218. Reply
    admin September 28, 2019 at 10:01 am

    Hi Dan

    My first recommendation is to no0t do this business. The reason there is no one doing it is that no one ever survives… you see guys getting into this business all the time and they all lose their shirts and go bust. The problem is joe public wants a weekend tub for $300 or so tops and you need a grand… I know you don’t think you do but just the pickup and delivery and cleaning need $500.

    But if yer determined then roto mold is the way to go, but stay super simple low cost and no to strong, here is a review I did of one…

  219. Reply
    admin September 28, 2019 at 9:58 am

    Hi Elizabeth

    They are not in the same class. The Artesian is in my top group for build quality, parts, and insulation. Shoreline does a couple of things well but the insulation and the parts and not as good especially the control and heating system, frankly I would not buy anything but Balboa.

  220. Reply
    admin September 28, 2019 at 9:51 am

    Nothing to rave about right there but your right around the corner from the biggest dealer in Canada… good prices good brands and good service.

    don’t buy any of the chemical reduction systems, get this stuff instead… its lower chemical, easier on the plastic, and way easier to manage the water and its cheap as chips!

    Also, get the app I wrote, it will help you with chemicals, general usage, parts, and service… You can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:

    https://www.spa-star.net/

  221. Reply
    admin September 28, 2019 at 9:47 am

    Hi Chad.

    standard with no options is my advice unless you want the stereo or wifi.

    Chemical wise don’t screw around and don’t buy any of the chem reduction systems.. Get this stuff, it is the lowest chemical easiest to manage, and extends yer warranty on jets to lifetime! Trust me, nothing is better or easier to manage…

    and get the new app we wrote, if you need warranty service you can get help here and it connects to my people and they will get you a good service guy, it also helps with chemicals, and general care and trouble shooting… and its free 🙂

    Here’s the Spa Star brochure and you can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:

    https://www.spa-star.net/

  222. Reply
    admin September 28, 2019 at 9:38 am

    Hi Arthur

    if you are installing in a damp area or below grade it might be worth it but for any normal above grade installation where you are putting it on a deck or on patio stones forget it…

    Mice don’t get in through the bottom they get in through where the skirts mount, most tubs are really well sealed and the skirt on the TS is a tight fit you should be fine.

  223. Reply
    admin September 24, 2019 at 1:17 pm

    Yeah, we have a load of customers in the Valley 🙂 my GM Theresa lives just outside of Windsor.

  224. Reply
    admin September 24, 2019 at 9:16 am

    Hi Andrew

    In general, they are good, they do put a few tubs here and there that have some issues but the factory is good at replacing or fixing if need be. But thats a big-ticket price for that tub. especially considering performance-wise it is mostly the inexpensive low flow jets and there are only a few of the hi-end large therapy massage jets. Also, forget 2×7 Hp pumps 🙂 As a “rules of thumb” horsepower rating can be estimated to 230 volts motor – single-phase: 7 amps/hp the whole spa runs on 50 or 60 amp breaker which needs to be overrated so really the unit can not draw any more than 50 amps max but two 7hp electric motors would draw over 40 amps each 🙂 its bullshit marketing 🙂 They are 12 or 16 amp motors max, its a gimmick they either are rating the pump head or they are using some other tomfoolery 🙂 look at the rating plate on the motor thats the only number that really means anything and a number they cant change because by law it has to be present and accurate.

    check out Artesian and Master as well. try this guy
    Griffin Ryan
    griffryan@hotmail.com

  225. Reply
    admin September 23, 2019 at 10:19 pm

    1. Spa guard century (I’m lmfao right now) that controls ph is almost certianly alkalinity increaser 🙂 the label it funny to keep you buying it from them 🙂

    2. Make sur either non chlorine shock… if it is follow instructions but make sure you leave cover off for 15 to 20 mins or it will do nothing. If ots chlorine shock get a good (expensive) non chlorine shock.

    3. It’s likely Dichlor… if it says dichlor on the little contents tag then add about 1 tbsp every 3 days. Yer shooting for around 0.5ppm with spa marvel.

    Initial set up.

    1. Assuming spa guard is alkalinity increaser (almost certain) then use it to raise alkalinity…. adds 1 cap run pumps, check in 1 minute if it raises alk then yeee haaa…

    2. Typically pH will be in the ok range or a little high add pH down if needed.

    3.see above chlorine tabs are tri chlor and harder on the plastic dichlor see point 3 above.

    6. See above

    7. Sure initial shock is safe and no down side and will burn out anti freeze and stuff and not hurt. So go.

    8. Either the chlorine metals in dispenser or one tbs of granular dichlor every 3 days.

    Download the app!!!!

    you can find the app on the Apple Store
    here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:

    https://www.spa-star.net/

    3.

  226. Reply
    admin September 23, 2019 at 10:03 pm

    Man there was a guy here sold them. He was in business for a few years then literally went like 4000km away when the service started to kill him. We service them now and I make more money off some of them then I would selling a new spa 🙂

    Cheap cradle supported shells, cheap insulation. Typical of most of the price point spas.

    Keep looking

  227. Reply
    admin September 23, 2019 at 6:28 pm

    Good buy you will have years of reliable performance.

    Make sure you download the app SpaStar it makes everything easy.

    Also buy spa marvel… beachcomber is so behind on water care they remarketing thier crap highly carcinogenic chemicals under goofy names to fool you…

  228. Reply
    admin September 23, 2019 at 3:05 pm

    HI Misty.

    Like most spas in this price point, they are just not very well made.

    First off the shell designs made me smile, there are right out of the 80’s all the sharp angles and terrible use of space 🙂 Water environments are all about space, and the footwells on most of the models make them no good for anything over 2 or 3 people. The shell is a thin cradle supported shell similar to what you get at mass merchants and online sellers.

    Jetting wise again this is right out fo the 80’s all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage, the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell, 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2k…

    Finally, the insulation, forget it these radiant barriers were basically banned in the 80’s in regulated industries, now in this unregulated industry they are the miracle insulator… laughable cheap outdated… https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

    go see my buddy Adam at Atlanta spa and leisure, get him to show you the Getaway spas, bang for the buck the best spa out there right now.

    Atlanta Spa & Leisure
    Adam and the gang are great we spend a few days going over their business and they do a great job, good service, knowledgeable, all the right things…
    Remove
    Details from Google Maps
    4305 Northeast Expy, Doraville, GA 30340
    http://www.atlantaspa.com
    +1 770-939-8000

  229. Reply
    admin September 23, 2019 at 2:33 pm

    Typically 3 to 4 days will be fine.

    Get our new app it will help and it’s free.

    You can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:

    https://www.spa-star.net/

  230. Reply
    admin September 23, 2019 at 12:54 pm

    Well, Howdy Neighbour!

    I get almost no one from our little corner of the world despite almost 100,000 hot tub buyers around north America coming and spending an hour listening to my views 🙂

    Dreamamker is a good line for sure but Getaway is just a tad above in My opinion. and price wise they should be comparable.

    Come see them at my little shop in the country 🙂

    Hot Tub Universe
    Remove
    Details from Google Maps
    3 Holland Rd, Fletchers Lake, NS B2T 1J3
    http://www.hottubuniverse.com
    +1 902-576-5115
    4.8View in Google Maps

  231. Reply
    admin September 23, 2019 at 12:50 pm

    Yep, Dreamaker is a solid spa I tore one apart in Vegas and they do it all right.

  232. Reply
    admin September 23, 2019 at 12:37 pm

    Hi Mark.

    The only dealer I have the first-hand experience with is a guy on Long Island but hes like 50 miles away so check with him and see if he services where you are but he is awesome and carries Master which is one of my top 2 brands.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
    Details from Google Maps
    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727

    Other local brands that are good are artesian at Pelican Pool & Ski Center in Whitehouse, and PDC at Rin Robyn Pools in Bernardsville (in my top 3) then Coast at (in my top 5) but only PDC and Master have customer direct support so its critical the dealer is solid on the Coast and Artesian.

    Whatever brand you buy do not get sold on the miracle chemical reduction systems, everyone is going to tell you how their miracle system runs almost no (or no) chemicals and is easy blah blah blah… The big secret that none of the factories want you to know??? Nothin on nay hot tub is anywhere near as effective, as healthy, as low chemical and as easy as the natural additives and the best of them that I have ever found is Spa Marvel… Buy it here and you not only support me but I give you a money-back guarantee including shipping, and a lifetime extension on your warranty for the jets if you use it as directed.

  233. Reply
    admin September 23, 2019 at 12:13 pm

    Absolutely the Bullfrog. The Watkins pricing is a joke, they blow their brains out on 80’s style marketing and branding bullshit and try and sell the spas for twice what they are worth. Frankly, the quality and performance is middle of the road (it used to be a lot better), they are an anachronism I don’t think the new generation is buying into all the old school tom-foolery…

    Also, do not buy any of the chemical reduction system upgrades. The reality is nothing available on any hot tub is anywhere near as reliable, easy to use and low chemical as the natural additives. I love the spa Marvel product and sell tons of it with literally 100% satisfaction I have had zero returns on over a quarter million in sales get it here and if used regularly it gives you a lifetime warranty on your jets… its super good at protection the plastic bits.

    Also, my team and I wrote an app to help with water care, troubleshooting, and service and it’s free and awesome 🙂

    you can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:

    https://www.spa-star.net/

    I have a solid guy down in Springfield call him and see if he has service down there.

    Doug’s Pool & Spa
    Status: HTU All-Star
    Endorsed Brands: Master Spas

    Met these guys in Fla good bunch with a great brand –
    Remove
    Details from Google Maps
    5121 S Campbell Ave, Springfield, MO 65810

  234. Reply
    admin September 23, 2019 at 10:57 am

    Hey Nic, he is right circ pumps suck… I know them and have not had any bad results.

  235. Reply
    admin September 23, 2019 at 10:56 am

    Hey, James unsure the ball is in their court. we had a couple of new spas delivered that had to be replaced because they were leaking so they still have some obvious QC issues that are keeping them out of my top group. hit this guy up he does a lot in the UK with Master, same build but better QC and broader ranges. ross@thehottubsuperstore.co.uk

  236. Reply
    admin September 23, 2019 at 10:51 am

    Hey Dan, check out the getaway Bar harbor, same layout as the Clarity, nice open footwell but a non-slip surface which is great for kids and around $1500 less expensive. my buddy Griff can get you solid pricing Griffin Ryan griffryan@hotmail.com

    as for other brands international Pool & Spa Centers, Thornhill sell Coast which is a pretty close second.

    also do not waste your money on any of the chemical reduction system upgrades. The reality is the aftermarket add-in products are easier to use a lot less expensive and have the added advantage of protecting the plastic parts and keeping the water stable. In fact, if you Buy this product from me not only is it the best price anywhere it also is 100% money-back guaranteed if yer not happy and if you continue to use it gives you a lifetime guarantee pon your jets.

    also, download the SpaStar app it makes water care super easy and troubleshoots and even puts you in touch with us if you need help.

    You can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:
    https://www.spa-star.net/

  237. Reply
    admin September 21, 2019 at 7:23 pm

    Deal.

    You guys do a good job down there its funny I rarely find an area with two good dealers with two solid products.

  238. Reply
    admin September 21, 2019 at 3:14 pm

    Hi Dave.

    The CMP press-fit jet housings have been doing really well, and if we get a brand that glues and clamps the plumbing lines its pretty rare to have leaks.

    The Only two brands localls would be the Artesians sold at Spa World and then the Guys at Phoenix spas doing Master. the top end masters will outperform the top end artesian but build quality wise they are both solid.

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
    Details from Google Maps
    1746 W Ruby Dr Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799
    4.9View in Google Maps

  239. Reply
    admin September 21, 2019 at 12:33 pm

    Hi

    There are three good service guys right around you but very few good brands.

    locally you have InStone Spas selling Bullfrog in Killington, and Avalon Pools & Spas selling Artesian in Milton.

    A little further afield you have a Master dealer I know personally down in Saratoga Springs, NY called Concord Pools & Spas
    jeffk@concordpools.com

  240. Reply
    admin September 21, 2019 at 12:22 pm

    Hi Gary

    It’s middle fo the road, the shell is cradle supported the parts are good the insulation is bad.

    Piscines Val-Morin in Lavalle sells Coast it a better line and then there is a beachcomber dealer again a much better build quality.

  241. Reply
    admin September 21, 2019 at 11:23 am

    Hey Chad

    There are a few options out there.

    Coast id is your best bet then Beachcomber then Bullfrog. also the dealer in Calgary sells there and has a local service person.

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
    Details from Google Maps
    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774
    4.3View in Google Maps

  242. Reply
    admin September 21, 2019 at 11:08 am

    Ok so that is a good package and will definitely outperform the Apex.

  243. Reply
    admin September 21, 2019 at 11:07 am

    Hi Kyle

    The biggest issue is proprietary parts, this is huge its what killed the appliance industry… Remember when you washer dryer laster 15 -20 years? and they were easy to fix??? wh\ell some asshat decided to make parts to just fit his machine (proprietary parts) and the whole industry followed suit… now the last 5 years and they have you by the balls because you can only get the part from them so you pay 5x what the part is worth… Man I would never buy a hot tub without balboa heating and control system, it’s reliable, easy to source parts and it’s the best system by far… The shell is middle fo the road they spray glass but do not hand roll it than to support the shell they use a layer of high-density foam! not only is it a cut corner way to build a shell but it also makes leak detection and repairs a nightmare.

    Then look at the performance of that model for the price… way too expensive for what is a basic mid to low end performance tub, it only has 4 of the good hi-flow therapy massage jets and the rest are the cheap little low flow jets… this really is a basic two-pump spa.

  244. Reply
    admin September 21, 2019 at 10:50 am

    Hey Ron

    Yes, you are correct on all points.

    The master pur I say no not because it is bad, it does help but the reality is nothing on any hot tub is anywhere near as good as the additives, so it makes buying any of the \chemical free upgrades useless, plus none of them work nearly as well as they say. We find we still need 1ppm of chlorine with this system and it does nothing to stabilize the water. If you buy this shit not only will it get you to Half a part per million on the chlorine but also it will make the water last 3x longer, cost less, and have the added benefits of stabilizing the pH of the water which just makes everything so much easier to maintain… it also is super good for the plastic parts and even extends your guarantee to lifetime on th jets… its a no brainer it is way better healthier tech.

    Wifi is fine sometimes there are signal issues because of the water but they can be rectified with a booster or extender.

    Afterglow is too damn bright.

  245. Reply
    admin September 20, 2019 at 7:06 pm

    Hi Anna

    So which option package on the Artesian? it makes a big difference for performance and price. the Apex curve is not a super high-end performance tub most fo the jets including the neck-shoulder jets are inexpensive low flow jets. The Artesian has a lot of jet packages it ranges from well below the Apex level to well above.. clarify the package with the dealer and let me know… scroll tot he lists below the small picture here. https://artesianspas.com/island-spas/grand-bahama/

  246. Reply
    admin September 20, 2019 at 12:00 pm

    Hi Anna!

    I have not Visited Coast, the ball is in their court to get me down there and they really should 🙂 The main thing keeping them out of my top group is lack of transparency and the fact that I have not seen the operation first hand. We had a few reports of quality control issues and in the past 6 months or so I have had 2 customers report new spas leaking which is a concern, now Coast did replace both spas which is great but I’m not sure if thats just what they would have done or if its partially because the guy with half the buyers in North America was involved.

    There are also a ton of independent service centers out there, the truth is on the West Coast, in particular, a lot of spas are bought from out of the market or from wholesalers and the pricing frankly is a lot less than I see anywhere in the market, I have literally seen pricing 4k lower than retailers in other areas of the country. what spa are you looking at and what price are you getting?

    also do not waste your money on any of the chemical reduction system upgrades. The reality is the aftermarket addins are easier to use a lot less expensive and have the added advantage of protecting the plastic parts and keeping the water stable. In fact, if you Buy this product from me not only is it the best price anywhere it also is 100% money-back guaranteed if yer not happy and if you continue to use it gives you a lifetime guarantee pon your jets.

    also, download the SpaStar app it makes water care super easy and troubleshoots and even puts you in touch with us if you need help.

    You can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:
    https://www.spa-star.net/

  247. Reply
    admin September 20, 2019 at 11:38 am

    Hi Jessica

    You can’t go too far wrong with Artesian, they build solid spas with good parts and good insulation systems.

    The sanitation aspect has a lot less to do with the hot tub than the retailers and manufacturers want you to believe 🙂

    All spas filter effectively, none are really any better than the others in any way that will matter because all spas filter way more water than needed and do a really effective job.

    The biggest lie in the industry that is perpetuated by all manufacturers is that the onboard upgraded chemical reduction systems are worth buying… the truth is they are not worth buying and here is why.

    All the systems do a decent job of reducing chemicals but none of them are nearly as effective as the aftermarket add-in products.

    If you want seriously low chemical, easy to manage water that will last 3-4 times longer and be actively good at protecting the plastic parts and keeping the water stable then just get these natural enzymes. Not only will it be healthier lower chemical but it will give you a lifetime extension on the warranty of your jets.

    also, download the SpaStar app it makes water care super easy and troubleshoots and even puts you in touch with us if you need help.

    You can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:
    https://www.spa-star.net/

  248. Reply
    admin September 20, 2019 at 11:28 am

    They are both very similar. They are both Middle of the road the insulation is pretty non-existent which in Fla is not such an issue but I wouldn’t want to pay to run it anywhere north of there.

    Go see South East Spas in Ft Mayers and look at the H2x line.

  249. Reply
    admin September 20, 2019 at 10:23 am

    Hi James

    Artesian is the better of the two, Marquis was right in my top 5 but we bought one to review it because they had not had us out to review their factory. it was a mess. leaked, terrible QC all kinds of issues. I spoke to them and they admitted they are going through some restructuring and a factory overhaul we have suspended them until we can get some confirmation of this situation stabilizing.

    As far as maintenance forget it. spas are 100x easier and less work than pools. also do not waste your money on any of the chemical upgrades with the possible exception of the spa frog chlor dispenser. the reality is the aftermarket addins are easier to use a lot less expensive and have the added advantage of protecting the plastic parts and keeping the water stable. In fact, if you Buy this product from me not only is it the best price anywhere it also is 100% money-back guaranteed if yer not happy and if you continue to use it gives you a lifetime guarantee pon your jets.

    also, download the SpaStar app it makes water care super easy and troubleshoots and even puts you in touch with us if you need help.

    You can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:
    https://www.spa-star.net/

  250. Reply
    admin September 20, 2019 at 9:57 am

    So when you get a rate like that it means the retailer has likely paid down the rate, so the reality is that likely cost them $750 or so, so yer really buying at around $8250

    It’s not a bad price.

    As far as going about getting a deal. generally on a fiance deal at that price, it’s hard to do. but you could just be straight… Tell them you are between thier spa and another and are ready to pull the trigger, ask them to go to 8500 if they say no ask for an extended warranty for 2 years if they say no say comeon guys you got to be able to do something. if they say no say “ok I’m just gonna pop over to the other guys and see what they can offer and Ill get back to you can I just call in the order if I decide to go this way?. If they don’t stop you and offer something then they are at the bottom price, no one would let you walk if there is a little room to wiggle.

  251. Reply
    admin September 19, 2019 at 2:56 pm

    The android version has been submitted and is under review try in a day or two.

    search SpaStar as one word but it is not live yet… waiting on the Goog

  252. Reply
    admin September 19, 2019 at 12:02 pm

    Thermo spas sit in the mid-range mid-quality mid-price. Nowhere near as reliable, efficient, or high performance as the really good stuff, but as good as the big-name brands selling similar quality at twice the price on the back of heavy marketing and branding…

  253. Reply
    admin September 19, 2019 at 12:00 pm

    Hey Greg

    You just hit it on the head… most people won’t bother, they will put up with the running cost, the little breakdowns etc and never bother returning it. That doesn’t mean it is a good product at a good price it just means that they know the percentage of people who will go through the whole return thing are slim.

  254. Reply
    admin September 19, 2019 at 11:51 am

    Hi Darren

    If your main concern is low chemical then the brand of the tub you buy matters, not at all 🙂 I know that is so different from what all the sales bullshit is telling you but the reality that all the manufacturers will never admit is that none of the onboard chemical reduction systems on any brand is anywhere near as low chemical, easy to use, inexpensive and healthy as the aftermarket add-in products like Spa Marvel enzyme, or aquafitness or Mineralux. For years these products have been pushed out by all the brands because of its a very strategic selling tool…

    Man no matter what you buy do two things… Buy this shit and don’t buy any of the upgrades than promise cleaner, clearer easier to manage water 🙂 I have literally sold hundreds of thousands of dollars of this product with a full money-back guarantee and I have never had to refund anyone’s money (I think) also get this app called SpaStar it will make owning a spa, troubleshooting, and service a breeze….

    So as for Oshawa the brands I would look at would be:

    The Beachcomber beats the Bullfrog in my opinion but don’t buy the hybrid option, its old outdated tech rebranded as innovation and there are a lot of serious downsides to it. And dont get me wrong both are solid products and a lot better than most of the crap out there.

    The two I would put just ahead of these two lines would be the Coast out at International Pool & Spa Centers Oshawa and the Master from Master spa Toronto in Mississauga

  255. Reply
    admin September 19, 2019 at 11:38 am

    Hey Jeff

    The 67.25 is pretty close to the same price as the seven-foot spas. when you think about it its the same basic equipment and just a little less wood and insulation. usually smaller spas have lower performance and cheaper jetting etc but that is a super high-end performance small tub.

    In general, I like the Twilights, they are one of the best performance spas out there and like all Masters, they build them well. Pricing is pretty standard throughout the year, even event sales and such really do not offer much in the way of price reductions it’s more a psychological tool to create urgency by making the customer believe that if they don’t act now they will lose something of value. the reality is the price you can afford to sell at is the price…

  256. Reply
    admin September 19, 2019 at 11:36 am

    So I started this site as a place to yell at the world because I was just so sick and tired of the spin and marketing and bullshit branding be the main influencer of where people spent their money. I have always just tried to evaluate products based on real-world issues like build quality, parts used, and manufacturing techniques. One thing you will find consistent here is I endorse a way of making spas that I know from 30+ years of experience are sustainable and I support brands that build that way. I also look at quality control and truth in advertising although every single one of them is guilty of the spin and bullshit from time to time 🙂 Some brands the whole shebang is smoke and mirrors and others the fundamentals are solid.

  257. Reply
    admin September 19, 2019 at 11:31 am

    Hi Rebekah

    The Bullfrog is the best of that group for sure. I feel that the Hotsprings, Jacuzzi are that weird old school mentality where the branding, marketing and sales pitch are the priority. The reality is if we tear one apart there is nothing in the fabrication or the build to validate the high prices. I find these brands are really just middle of the road products with very effective marketing. Imho you are better off to just buy a middle fo the road build like Maxx or many of the other brands, then at least your spend is proportionate to the quality. I always feel like when you buy a heavily branded product there should be two invoices… fifty percent fo the price for the hot tub and 50% for the marketing and 80’s style branding 🙂

  258. Reply
    admin September 18, 2019 at 10:35 am

    Hi Peg

    Your assessment is correct, the Vita is a mid-quality mid-price swimmer.

    The one thing I really look for is the depth, even more so than the size… if you want to do low impact aerobics or other workouts you need enough depth so you are floating otherwise you do not get the low impact!

    $22500 is a lot there should be good swimmers available for that number.

    Splash pools and spas in Jacksonville does Artesian tidal fit, they are well built.

    also call these guys, they sell and service all over the state. look at the Therapool deep the Therapool 13 and the trainer 15 deep.

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
    Details from Google Maps
    4260 Cleveland Ave, Fort Myers, FL 33901
    southeastspas.com
    +1 239-202-0225
    5.0View in Google Maps

  259. Reply
    admin September 18, 2019 at 10:20 am

    No worries!

    Also, download the Spa Star app on iPhone now and android as soon as they approve it… It will save you a lot of grief and agro 🙂

  260. Reply
    admin September 18, 2019 at 10:19 am

    Don’t buy any of the chemical reduction systems from anyone, get this shit, its low chem, and makes the water easier to manage and its great for your skin… None of the onboard systems are even close tot he natural additives.

    Also, download the Spa Star app on iPhone now and android as soon as they approve it… It will save you a lot of grief and agro 🙂

  261. Reply
    admin September 18, 2019 at 10:18 am

    Hi Andrea.

    I used to mountain bike around there ages ago.

    The Beachcomber is the only one of that group that is well built, well plumbed, well insulated and uses a good reliable OEM parts list, unfortunately, they are bat shit crazy on their pricing and they are low-performance spas, they just do not do any really high-end therapy massage spas.

    The Arctic has a good shell and an over-engineered base but no clamps on the plumbing, cheap insulation system, and a Chinese proprietary parts list, the best thing about that line is the fancy branding and marketing.

    Go look at the Coast spas form International Pool & Spa Centers Oshawa, good build good insulation, good performance. also, check out my buddy Grif in Mississauga, I think he services that area and he carries master which is solid as well.

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Also, download the Spa Star app on iPhone now and android as soon as they approve it… It will save you a lot of grief and agro 🙂

    Don’t buy any of the chemical reduction systems from anyone, get this shit, its low chem, and makes the water easier to manage and its great for your skin…

  262. Reply
    admin September 17, 2019 at 5:27 pm

    No its the same crap. very few people will return a hot tub, you pay removal charges and its a big job. they count on it… and by the time you get fed up and the thing is falling apart it’s too late.

    I love Costco except for complex products like this.. they suck at it and have no idea what they are doing… Trust me I supplied Costco for damn near a decade I know what I’m talking about.

  263. Reply
    admin September 17, 2019 at 5:24 pm

    Man I’ve looked around here a few times and there are just very few good options in this area… loads of middle of the road middle priced guys like Vita, American whirlpool and loads of the middle of the road overpriced over-marketed brands like jacuzzi, Hot springs etc, Caldera, Hydropool (all the same 2 companies) but no one in the sweet spot. the best for sure si Nordic sold by Wey and wild in Heath.

    there are also loads of service companies around you which means that most people there buy from out fo the local market, likely because the local market is full of overpriced crap… The good side is if you stick to brands with a good standard parts list you can buy from anywhere…

  264. Reply
    admin September 17, 2019 at 5:10 pm

    So first off. sitting in a dry spa is not of much value, once we fill it with water you float and weigh like 10 pounds… you will not care about dry land things like contours and comfort… the reality is what feels good dry does not feel good wet 🙂 you want open space because you are floating…

    With kids and people requirements, you need a 90″-94″ unit and man it’s all about foot space… Don’t count how many seats because unless you have friends with no legs the footwell will be the determining factor of how many people comfortable fit.

    When you talk about good for feet and good for neck don’t look at the position of the jets look at the volume of water they put out. yeah the envy has a cool foot dome but its all low flow jest that don’t put out anywhere near enough volume of water for feet, similarily the AW 471 is good for the neck but again its the shitty little 1.5″ low flow jets… Those cheap little jets do not put out enough water to do anything long term for a big muscle mass like a shoulder… if you really want neck shoulder feet you need to move water. you want 3.5″ neck and shoulder jets and like 10″ foot jets to do real therapy.

    From a build quality and insulation standpoint the rank like this: Master Twilight 8.2, Vita Envie(good for feet), American Whirlpool, 471jacuzzi model 375.

    From a performance standpoint, it’s not even close, the Twilight has way more of the expensive high flow jets, the neck jet system is all 3.5″ and the dual foot jets with a diverter make the other ones look like kids play. It’s not about the “design and location of jets” the jets are all similar it’s about the size and the amount of flow through the jets…

    From a parts standpoint the Master, the vita, and the AW are awesome the Jacuzzi is all proprietary parts… and the fuckers are suing me trying to stop me from telling the truth 🙂 it won’t go anywhere because its just a scare tactic because everything I say is backed by science but still… the corporate asshats…

    I love Adam and the boys at Atlanta spa and leisure, but the owners a good friend with the owner of AW and he makes better profits off that line… The Twilight kills any of their lines for performance, build quality and insulation it’s a no brainer… Of the brands you are presenting the Master is far and away a better-built better-performing spa.

    Browns do Bullfrog which is between the master and the others the only other one that would be in the top is Artesian and there are no local dealers…

    Whatever you buy do not buy any of the upgrade chemical systems… UV and salt etc etc is ok but none of it is anywhere near as good as this shit

    also, download this app. it makes water care a snap helps you troubleshoot and puts you in touch with good local service people if you need it. the apple version is here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1 the android is awaiting approval just search “SpaStar”

  265. Reply
    admin September 17, 2019 at 11:57 am

    Hi john

    No idea what M8 is mate. likely for more pumps or a circ system or a test mode. if its not in the manual it’s not for you 🙂

    we can get your filters for that unit. Ill email you.

    also, download this app. it makes water care a snap helps you troubleshoot and puts you in touch with good local service people if you need it. the apple version is here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1 the android is awaiting approval just search “SpaStar”

  266. Reply
    admin September 17, 2019 at 11:44 am

    I’m not sure what a bias score is 🙂 I emailed you.

    nearest master dealer is here:

    Hot Tubs Inc
    Kevin Greenwood
    340-417-8728 kgreenwell@hottubsinc.com
    Master spa Micheal Phelps. Sam Greenwell daughter. I have spent me than a few days with Kevin the owner over the years and these guys run a great program and carry one of my favorite brands.
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    1925 Norfolk Dr, Owings, MD 20736
    http://www.hottubsinc.com
    +1 410-257-6513
    4.0View in Google Maps

    nearest PDC dealer is here:

    Sweetwater Pool & Spa Center
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    6619 Baltimore National Pike, Catonsville, MD 21228
    http://www.sweetwaterpoolandspa.com
    +1 410-744-6066
    4.5View in Google Maps

  267. Reply
    admin September 17, 2019 at 8:51 am

    The best thing about jacuzzi is the marketing… And the fuckers are threatening to sue me!!!

    Nordics are solid and the pricing is good, they are made right.

  268. Reply
    admin September 17, 2019 at 8:48 am

    you have 3 other solid options…
    Artesian – Family Leisure Minneapolis, Lakeville
    Master – Master Pool & Spa, St Louis Park
    They are my top two brands

    Then you could look at Bullfrog from Minnesota’s hot tubs in Lakeville, they are not quite top lines but better than most fo the stuff out there.

    for chemicals buy this shit! it is the best stuff out there by far and not only is it easy to manage and super low chemical it also gives you a lifetime guarantee on jets if used regularly. I have a 100% money-back guarantee on it to 🙂

    also, download this app. it makes water care a snap helps you troubleshoot and puts you in touch with good local service people if you need it. the apple version is here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1 the android is awaiting approval just search “Spa Star”

  269. Reply
    admin September 17, 2019 at 8:46 am

    Hi Karl

    naw its typical fear-mongering from a company that doesn’t spend the money on good insulation. I would not have the Arctic on my shortlist the best thing about that hot tub is the marketing. The marquis is a much better spa.

    for comparison:

    They both have hand-rolled self-supporting shells.
    The Marquis glues and clamps all the plumbing lines, Arctic just dip glues
    The marquis has the top OEM parts you can buy, the Arctic has a cheap Chinese parts list that is all proprietary
    The marquis spent 4x more money on the insulation and have 4x the R-value, the Arctic is inexpensive Polly based foam and story of magic farries that make free heat.
    Both spas effectively reuse motor waste heat.
    Both are sealed and rodent resistant.

    Don’t buy into the pitch about these super bases… you need to prep the ground for any hot tub and that means a patio stone base and that means you will now have 2″ of concrete as a hot tub bottom so who cares? its a typical sidetrack issue from a mid-grade overpriced line IMHO

    Marquis is suspended from my recomende list for quality control issues until they get the factory refit done, we got one recently and it was a mess.

    you have 3 other solid options…
    Artesian – Family Leisure Minneapolis, Lakeville
    Master – Master Pool & Spa, St Louis Park
    They are my top two brands

    Then you could look at Bullfrog from Minnesota’s hot tubs in Lakeville, they are not quite top lines but better than most fo the stuff out there.

    for chemicals buy this shit! it is the best stuff out there by far and not only is it easy to manage and super low chemical it also gives you a lifetime guarantee on jets if used regularly. I have a 100% money-back guarantee on it to 🙂

    also, download this app. it makes water care a snap helps you troubleshoot and puts you in touch with good local service people if you need it. the apple version is here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1 the android is awaiting approval just search “Spa Star”

  270. Reply
    admin September 17, 2019 at 8:34 am

    Hi Dale

    its a one-inch tab and set the dispenser almost closed.

    Also, download the new Spa Star app, we wrote it to make chemical and troubleshooting easier. on apple now https://apps.apple.com/us/app/spastar/id1477621382?ls=1 on android in a few days under “SpaStar”

    as for the goo I use nail polish remover or goo gone just try and not get it in the water.

  271. Reply
    admin September 17, 2019 at 8:31 am

    Hi Francis

    The artesian are solid well-made spas, man grab the scratch and dents 🙂 you will scratch them anyway 🙂 I do like the big foot blasters.

    Also, go see these guys: Hice’s Pool Spa & Patio 507 W Lincoln St, Tullahoma, TN 37388 look at the Clarity spas they compare nicely with this line.

    Get them on the enzyme system its super-low chem and easy to manage and get them the Spa Star app it will make life a lot easier. its on Apple store here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1 and out on android in a few days just search spa star

  272. Reply
    admin September 17, 2019 at 8:23 am

    Yeah I’ve seen them before they are a limited release and all in all a solid spa with decent jetting the stereo fails a lot but they all do 🙂

    Do Not Shim! def compactable gravel is the way to go

    for chemicals buy this shit! it is the best stuff out there by far and not only is it easy to manage and super low chemical it also gives you a lifetime guarantee on jets if used regularly. I have a 100% money-back guarantee on it to 🙂

    also, download this app. it makes water care a snap helps you troubleshoot and puts you in touch with good local service people if you need it. the apple version is here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1 the android is awaiting approval just search “Spa Star”

  273. Reply
    admin September 17, 2019 at 8:20 am

    Shit dude the dip strips are what to use, they are accurate and easy and if you download the new app we wrote it will make it a lot easier… The digital ones suck, they just don’t work worth a damn… the apple version is live here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    Android version live in a few days just search “Spa Star”

  274. Reply
    admin September 17, 2019 at 8:17 am

    Hi Gary

    So first off both these companies were on my good guy list but we have suspended marquis until they finish the factory refit because holy crap was the tub we pulled out of there a mess. so many issues it was not even funny. So, for now, I would have to say the Coast of those two.

    The fair can be good or bad depending on the brand they were selling and the area. I’m not sure what brand so no comment there but in your area, there are dozens and dozens of independant service companies, you will have zero issues with back up, in fact, I wouldn’t be surprised if the local retailers use these guys for their service as well. LA is super expensive and the prices at some of these events the retailers simply can not compete with.

    Most fo the local brands are the fancy marketing guys. these guys business model is to wow you with solid branding, advertising and very good marketing to sell you mid-grade spas at twice what they are worth 🙂

    Whatever you buy download the Spa Star App it will help you and if you have service issues it will connect you with us and we will get you hooked up with good service people. here is the apple store link https://apps.apple.com/us/app/spastar/id1477621382?ls=1 android should be live in a day or two just waiting for them to approve it.

  275. Reply
    admin September 16, 2019 at 4:34 pm

    Hi Laurie

    I visited their stores and did an in-depth consult they are good solid dealers and they carry a great brand. call first and make an appointment.

  276. Reply
    admin September 16, 2019 at 4:28 pm

    Typo its one bottle every three months.

  277. Reply
    admin September 16, 2019 at 4:27 pm

    Hi Sonya

    back when endless was an independant company it was good, that was when PDC built most of their shells. They got bought up by an equity investment company and that group owns a bunch of these brands and they typically concentrate on branding, advertising, and marketing and put out what in my opinion are overpriced mid-grade products whose prices are artificially bolstered by insanely good marketing.

    There are 3 brands doing the really crazy Hio end swim spas and Phelps, in My opinion, is top of that pile. next would be the PDC swimmers sold Rin Robyn Pools in Bernardsville.

    I have a good guy in the are see Sun tec

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
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    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.4View in Google Maps

  278. Reply
    admin September 16, 2019 at 4:19 pm

    Wow, lots here 🙂

    1) I don’t know those guys but I did fly in and do a thorough inspection of Atlanta spa and leisure. be sure to check them out in Cumming they sell the Masters which are my top brand and the American Whirlpool which are middle fo the road and less expensive.

    2) Bullfrog is ok but I also do not like the jet packs, it really limits where the jets can go and yes it does have a history of mold and mildew growth behind the packs. With a normal tub you can already customize the jets just put different jets in… a lot cheaper and way better range of where the jets can go.A lot fo gimmicky shit on that line 🙂

    3) I do not like Hot Springs. they are a great marketing company building middle of the road spas full of proprietary parts… Not on my recommended list at all…

    4) First off all spas hardness level will be balanced to around 150. if you want easy water care don’t look to the onboard systems, they are all decent but salt is not that low chemical and is not easy… its 20+-year-old tech… the truth that no hot tub makers want you to know is that the aftermarket additives kick the shit out fo the onboard systems. They are lower chemical (4x lower than salt) and easier to manage the water because they stabilize pH something none of the onboard systems do. No matter what spa you buy forget the onboard systems they are not worth buying… buy this shit

    5) A month is fine, just lower the temp shock it and throw in a dispenser which you can buy for like $10

    6) Bullfrog likes the gimmicks 🙂 The best way is a good hand-rolled self-supporting shell. then they don’t need a frame at all. they use the stronger frame because they build a cheaper shell that is not self-supporting and requires pedestal and fram supports to keep it from breaking… its a bandaid fix it why they are not in my top group. as for less plumbing, ys and no… less overall but the distance the water has to travel through plumbing from pump to jet is about the same… read this.

    7) If you wanted you could insulate under the deck or put down a sheet of that high-density foam under the tub. won’t hurt for R-value and for sound transfer.

    8) the Bullfrog is a better buy for sure. the price is middle fo the road fair market value.

    9) check out the Masters at Atlanta pool and spa, the healthy living should be in that price range and the TS might even be if they have a demo unit and it will kill both those spas for performance and build quality. The other good one would be an Artesian or Coast but no dealers around you.

  279. Reply
    admin September 16, 2019 at 3:57 pm

    Hi Mike

    I have 2 service guys local that we can use.

    As for whether its worth the money… depends how much money you have, both have the same main therapy seat, and both are crazy good spas.

    Make sure you download my new app. on android in the next couple days (search “Spa Star” or get it on Apple store here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  280. Reply
    admin September 13, 2019 at 5:14 pm

    Hi Kit

    Its got more ot do with what assets on the ground you have, and you have a good service guy locally so it should be fine.

    Headwaters Hot Tub Service
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    Cedar Dr, Big Sky, MT 59716
    +1 406-995-7319
    View in Google Maps

  281. Reply
    admin September 13, 2019 at 5:13 pm

    Yeah fair enough I guess it just that the “deal” on the Viking is not a deal 🙂 and yer right they will likely both be similar in durability.

  282. Reply
    admin September 13, 2019 at 5:10 pm

    Hi James

    So the good news is you have a service guy near you called Hinman Pool Supplies in Albany, GA +1 229-883-7200

    With these guys, you can likely buy from out fo market because there is so very little good stuff anywhere around you.

    The nearest good brand is Bullfrog sold at Mid State Pools and Spas in Warner Robins.

    The best bet would be to Talk to Adam at Atlanta pools and spas and see if he can ship you down a tub, look at the Getaway hot tubs, easy inexpensive and super well made.

    Atlanta Spa & Leisure
    Adam and the gang are great we spend a few days going over their business and they do a great job, good service, knowledgeable, all the right things…
    Remove
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    4305 Northeast Expy, Doraville, GA 30340
    http://www.atlantaspa.com
    +1 770-939-8000
    5.0View in Google Maps

  283. Reply
    admin September 13, 2019 at 11:56 am

    Correct… My problem with the Viking isn’t that its a roto mold its that its priced like an acrylic shell spa but its not. don’t get me wrong the plastic roto mold shells are reliable but they are a lot less expensive to build so it should be priced more like the Nordic, getaway, etc… The nordic and gateway are very similar to the Viking (the Getaway is the best built of the roto molds) so for price comparisons, they should be similar…

    The PDC is an acrylic shell and hand-rolled, it should be slightly more than the other three brands,

  284. Reply
    admin September 13, 2019 at 11:51 am

    Of those two I would say the American whirlpool.

    also check out the Nordic saps at North Eastern Pool & Spa in East Rochester and the PDC at Precision Pool and Spa in Fairport

  285. Reply
    admin September 13, 2019 at 10:19 am

    Hi Mark.

    Its not a disaster, the shell is a plastic Rotomould and frankly tahts a lot for a roto mold, don’t get me wrong those shells are reliable but they are a lot less expensive to make than a good acrylic shell.

    price wise it should compare with Nordic which in my opinion is a better spa it is sold at North Eastern Pool & Spa in East Rochester, also check out PDC at Precision Pool and Spa in Fairport they are better for sure than both but might be a tad more. Also, there is a company in Syracuse that might sell you a getaway hot tub again between the PDC and the Nordic.

    No matter what you buy do not buy the chemical reduction system upgrades…

    none of the onboard systems can come close to competing with the aftermarket add-in products like spa marvel. its a natural enzyme that gets you to lower chemical levels, it also has the advantage of stabilizing the pH and it expends the waters life our 3x longer… and its not expensive.

    Buy it here and I will give you a 100% money-back guarantee and if you use as directed a lifetime guarantee on the jets… its a great product.

    Also, download this awesome app we wrote 🙂 it will help with water maintenance, troubleshooting, and service tracking and put you in touch with me if you need help 🙂 its called “Spa Star” its on apple store now and android next week.

  286. Reply
    admin September 13, 2019 at 9:59 am

    Hi Guys

    first off don’t buy the master pur upgrade 🙂 its a good UV system but none of the onboard systems can come close to competing with the aftermarket add-in products like spa marvel. its a natural enzyme that gets you to lower chemical levels, it also has the advantage of stabilizing the pH and it expends the waters life our 3x longer… and its not expensive.

    Buy it here and I will give you a 100% money-back guarantee and if you use as directed a lifetime guarantee on the jets… its a great product.

    Also, download this awesome app we wrote 🙂 it will help with water maintenance, troubleshooting, and service tracking and put you in touch with me if you need help 🙂 its called “Spa Star” its on apple store now and android next week.

    I’ll send you a tip sheet as well.

  287. Reply
    admin September 13, 2019 at 9:53 am

    Yeah if its an Artesian product its solid.

  288. Reply
    admin September 12, 2019 at 9:23 pm

    Hey Kitt

    So the Arctic and hot Springs I kind of put in the same boat.. they are both great marketing companies building mid-grade overpriced spas… The arctic has a great shell but almost no insulation, no clamps on the plumbing and a goofy proprietary parts list, its just not a great hot tub, the Hot springs is the same Ilk with a thin shell supported by high-density foam and a goofy proprietary parts list and middle of the road performance. I’m not sure which one I dislike most 🙂

    The Caldera is the same company as hot springs with similar issues.

    Honestly, I would not buy those lines, go to Davison Spas In Driggs, they sell Artesian one of the best-made performance spas out there. there is also a good local service guy right beside you and with the Artesian because it uses a good OEM parts list you wiont have any issues getting good replacement parts at the right price. the scam with the other meatheads is the proprietary parts that only they can get you its a crap cheap parts lsit that you pay more for than the good OEM parts because they had the parts built in some cheap market to only fit their hot tub so they can have you by the balls for parts for life…

    Also make sure you download “Spa Star” its an App I just released that will make your water care and troubleshooting a breeze and also don’t get sucked into buying any of the miracle onboard chemical reduction system,s like AOP, Salt, or UV… Get this shit… its lower chem, easier to manage and less expensive 🙂 None fo the onboard systems can touch the aftermarket addins like Spa Marvel.

  289. Reply
    admin September 12, 2019 at 9:10 pm

    Man, you are right beside an award-winning super high-end pool manufacturer who sells Master and Calspas. I have toured both facilities the Cal is just out of my top 10 brands and the masters are in my top 2.

    The Twilight series or LSX is what you want for neck and shoulder. they use 4 of the 3.5″ high flow therapy jets and they kick the other use a couple of the cheap low flow 1.5″ jets and they just don’t move anywhere near enough water for a big muscle mass like your shoulders.

    Hot Springs is one of those old school corporations that rely heavily on brand awareness, marketing and a healthy dose of spin but the reality is the product has some big issues including a proprietary parts list and really middle of the road performance, they are expensive but you really need to cut two checks… one for tub and one for the marketing. They are sold for a lot more than they are worth on the back of the slick branding… in my opinion, they are a great marketing company selling middle of the road products.

    American whirlpool is just middle of the road, cradel supported shells, goofy insulation, etc.

    Dude no matter what you buy download my ne app 🙂 it will make your life a breeze 🙂 its called Spa Star. its out on iPhone and will launch on Android in a few days 🙂 also order this shit and don’t spend your money on any of the miracle chemical reduction systems 🙂

  290. Reply
    admin September 12, 2019 at 9:00 pm

    I th9nk they are based out of the mid west but they thousands of spas across the west coast

  291. Reply
    admin September 12, 2019 at 8:59 pm

    Yeah but it’s a thin line. They are both good tubs, the 8.25 has more of the better jets and because they use 2 large pumps instead of 4 smaller ones with diverted you can divert an entire 6ho pump to the main seat flowing alot more water.

  292. Reply
    admin September 12, 2019 at 5:59 pm

    yeah, it’s a middle fo the road spa middle price, not the nightmare but you should be able to do better.

    you have a PDC dealer wich is better for sure called Holiday Hot Tubs & Pools in McDonald, and for top-end look at the Master at Leisuretime Warehouse in Wickliffe

  293. Reply
    admin September 12, 2019 at 5:57 pm

    Im assuming its the 2 pump version? thats a solid price. The dremamaker is good too but what model?

  294. Reply
    admin September 12, 2019 at 5:56 pm

    it sounds like crazing, is it like hundreds of micro-cracks in the surface? it happens when the spa shell cools too quickly they likely bought it as a blemished model but structurally it should be fine. $3000 ish?

  295. Reply
    admin September 12, 2019 at 5:54 pm

    Hey Simon hit this guy up see if he can help. ross@thehottubsuperstore.co.uk

    be well is not great and Marquis is solid but right now they are suspended from our top list until they get the factory sorted out, man we bought a new vector to review and it was junk.

  296. Reply
    admin September 12, 2019 at 5:46 pm

    Hey Jeff Maxx is meh…

    there is a PDC dealer and an Artesian dealer

    Factory Direct Hot Tubs
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    4 Sycamore Way UNIT 2, Branford, CT 06405
    factorydirecthottub.com
    +1 203-488-3615

    Shoreline Hot Tubs And Saunas
    Unknown Dealer, Sells Nordic Spas
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    557 Boston Post Rd, Orange, CT 06477
    http://www.shorelinehottubsandsaunas.com
    +1 203-298-4697
    5.0View in Google Maps

  297. Reply
    admin September 12, 2019 at 5:42 pm

    yeah we had a lot fo Four winds here and a lot of failures, it s aplastic ABS shell whereas the Master is a hand-rolled glass shell. Four winds are middle of the road the Masters are top of the pile.

  298. Reply
    admin September 12, 2019 at 5:40 pm

    Hi Karen

    it’s just High period btu that market is high prices… not much you can do a lot of times it just what the market will bear…

  299. Reply
    admin September 12, 2019 at 5:38 pm

    yeah, Black pines in Edmonds…

    and get the new app we launched to help you in apple store now and android next week called “Spa Star”

  300. Reply
    admin September 12, 2019 at 5:36 pm

    Yeah, yer right and if you download the app we just wrote we will get good service guys out for you 🙂

    its on apple now and android next week, its called “Spa Star”

  301. Reply
    admin September 12, 2019 at 5:33 pm

    Non-Chorine for sure! and leave the lid open for 15 to 20 mins after

    Download the new app for water care we rote on apple now and android next week, it makes water care a breeze its called “Spa Star”

  302. Reply
    admin September 12, 2019 at 5:31 pm

    Hi Michael

    first def get the Spa marvel… it’s just so good and reliable.

    ill email you a tip sheet for chems and we can ship you yearly supplies and a good price.

    And download the new App we wrote!!! makes water cae and troubleshooting a breeze 🙂 It’s called “Spa Star” you can even request service right through the app and we will get someone out even for warranty work 🙂 on apple now and android next week

  303. Reply
    admin September 12, 2019 at 5:28 pm

    Hey Andrew, I talk regularly with Coast, really its just a QC thing and we had two spas come out to clients that had leaks but they replaced them right away and paid the costs… they are working hard on the Quality Control, hopefully, they will get in the grove, get us out to factory tour and go from there… It is still a much better buy than the HS… the best thing about these lines is their slick bullshit 90’s style branding bullshit and marketing 🙂

    Go see my Buddy Todd in Sac…

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
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    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
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  304. Reply
    admin September 12, 2019 at 5:25 pm

    Hi Sean

    Its is a shit show mate, thats why I started this rant!!! never realized half the buyers in the world would come flocking and bury me under mountains of questions 🙂

    First off no matter what you buy download my app. it will help make the whole user experience easier and if you click need service I find you a good service guy… on apple now and android next week search “Spa Star”

    No one does cupholders anymore but the reason might surprise you… they are bacteria traps outside of the spas filtration and sanitation system… a good example is the soap holder molded into your bathroom sink… always sgudgy and manky…. Guys go trid of them for a good reason, they reduce the bacteria load on the spa considerably 🙂

    Yeah, the good ones are pricy but not as pricy as the mid-grade ones with the fancy marketing 🙂 and man, as you well know you can’t have all the quality and reliability without building to a high standard and that costs money.

    Yeah, I hate the bullshit retails quoted and the bullshit game of “here I have a magic wand that lowers the price” 🙂 but it is what it is… its old school meathead dealers not the factories that do this shit, the prices you are at seem reasonable.

    Happy Hot Tubbing!

  305. Reply
    admin September 12, 2019 at 5:16 pm

    Good on the TS but the south seas is a much lower end spa from a build standpoint and a performance standpoint, they are not even in the same world.

  306. Reply
    admin September 12, 2019 at 5:15 pm

    So right now it’s hard to get right away from it. technically you could use an Enzyme and shock a lot but Spa Marvel gets me to drinking water levels (0.5ppm) or about 4x slower than the salt or other onboard systems.

    Buy it and try it here if yer not happy ill refund it including shipping but I have never refunded it with near a half-million dollars of it sold…

    And download my new App it makes water care and troubleshooting a breeze 🙂 available for apple now and android next week. search “Spa Star”

  307. Reply
    admin September 12, 2019 at 5:11 pm

    Apparently you are 🙂 I got three posts lol

    happy hot tubbing!!!

  308. Reply
    admin September 12, 2019 at 5:11 pm

    I toured Cal spas last Jan… a mixed bag, not a nightmare but not to the standard of H2x, Artesian or PDC

  309. Reply
    admin September 12, 2019 at 5:10 pm

    Hi Lisa

    I agree the Dynasty is not a great buy, I reviewed one it was a mess.

    the master H2X trainer 15 should be in around that price esp if you can find a demo or a blem I would think… There are three dealers almost equal distance from you Master Spas of Southern WI in Waukesha, Spas Factory Direct in Mishawaka, and Backyard Living
    in Bloomington. then there is an artesian dealer called Recreational Concepts in Oregon.

    and download my new App in the apple store now and android store next week… Makes owning a spa easy! Its Called Spa Star

  310. Reply
    admin September 12, 2019 at 5:02 pm

    Hey George.

    Ditch the lounger… it’s not workable in a small tub it just takes up too much space… besides only first time buyers buy loungers… its dry land thinking…

    Lighthouse pools and spas in Sheffield sells artesian, good brand and then Leisuretime Warehouse in Wickliffe sells Master two absolutely top brands.

  311. Reply
    admin September 12, 2019 at 4:58 pm

    Hey Ashley

    Yeah, I’ve never been impressed with Hot Springs, The people that love them all seem to be people that sell them, no surprise with the batshit crazy prices they sell for! 🙂

    Go buy an LSX or a Twilight form these guys. its a little further away but you have no good brands around you and they have service there so you should be good.

    Also, download our new app. it makes running and maintaining a spa easy and if you need service on click will put you through to us and we will get someone good out. Available now for apple here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1 or search spa star next week for the android version

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
    Details from Google Maps
    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.6View in Google Maps

  312. Reply
    admin September 12, 2019 at 4:54 pm

    Hey Rich

    Sorry to hear about your wife I hope she gets better soon!

    so locally there is a Nordic dealer (low price mid-range ) called Shoreline Hot Tubs And Saunas in Orange and a PDC dealer called Trading Post in Newtown both good options. also, I do have a listing for a mater dealer called Factory direct sales in Cheshire.

  313. Reply
    admin September 12, 2019 at 4:48 pm

    Hi Fran! wanna go for a drink sometime 🙂 (JK hubby)

    If it’s a working spa and looks that good its a no brainer… Hell even if it lasted a year or two you would be way ahead of the game. but you need to see it working and open it up to make sure no leaks or other surprises.

    No matter what you buy get this stuff… it’s super easy to manage the water, super low chem and healthy.

    Also, download the new app we wrote, it makes troubleshooting, and water care a breeze 🙂 plus if you need service we will hook you up with good people. available on apple here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1 and coming on android next week just search Spa Star

  314. Reply
    admin September 12, 2019 at 4:43 pm

    So first off the brand from Coast is generally good, we have had a few lemons out of the factory but they have been very quick to replace and I believe they are working towards a better QC system. secondly while steel frames are def a gimmick and the pressure filtration is again a bit of a gimmick they do build a good sustainable spa. the performance will be a lot higher than the Beachcomber as well.

    there is also a dealer for Master which is in my top 2 brands called Fraiser Valley hot tubs in Mission, def check them out.

    Chemical systems go with either Spa Marvel or Aquafinesse.. My recommendation is spa marvel, great product, inexpensive and low chemical easy to use and balance and it expends the life of the tubs plastic parts, in fact, buy here and you get a lifetime guarantee on the jets if used as directed… it’s awesome.

    Also, download my new app for your apple phone the android version is out this week. its called spa star and it’s free and will make the learning curve so much easier, it also keeps service history and advice for troubleshooting. Its Called “Spa Star”

    here is the link for apple, check the google play store next week and just search spa star

    I don’t recommend buying any of the hot tub chemical reduction systems. they are all decent but none are lower chemical, easier to use or as inexpensive as Spa marvel… hot tub manufacturers hate it but it’s true there is nothing better than the aftermarket add-in products…

  315. Reply
    admin September 12, 2019 at 4:31 pm

    Hi Tyson.

    The Brand is not bad, it’s just outside of my top 5 primarily because they use a less expensive ABS plastic shell that requires pedestal supporting to keep it together. This is an older design that most companies moved away from because it simply was not nearly as reliable as a good hand-rolled self-supporting fiberglass shell. https://www.youtube.com/watch?v=_T9DY6am_E0

    Performance-wise it really lacks any good foot jet system, thises little 1.5″ low flow foot jets are a waste of time, I like a good 10″ hi-flow monster jet, you really need to move a lot of water for a good foot massage and those bloody domes are a nightmare!!! you trip over them and they are a real hazard these domes came into vogue in ’80s and you don’t see them much anymore. In fact, it’s just a bad idea to have anything in the floor of your hot tub. its a weak spot in an already weaker shell, and it is a heat sink because now you need to run hot water under the floor where there is little or no insulation and you are going to lose a ton of energy through conduction.

    And the price is ridiculously high! a tub with this fabrication level and performance level can be gotten for sub 10k

    Check out Soakers in Salt Lake City, they do Artesian, better build better performance and likely the same or lower price.

  316. Reply
    admin September 12, 2019 at 4:18 pm

    Hey Ed

    Marquis was in my top 5 for a long time, they have been going through some factory revamps and other changes and we got a hold of a new vector that was a wreck, serious issues on so many fronts that we have suspended them until they have finished and we can get in and do a factory tour and verify what they are doing.

    I do anticipate them returning to our recommended list but right now I simply can’t endorse the product.

  317. Reply
    admin September 11, 2019 at 8:34 pm

    Bullfrog is a good option but the plastic ABS pedestal shell keeps them out of tier one but way better than a lot of the shit out there for sure.

    Marquis is in flux… They will get it together when the factory refit is done… I think… 🙂

    Master, artesian, PDC Coast all are good choices…

    you have it all… Artesian in Lakeview and master in St Louis Park.

    don’t fuck around get one of the those.

  318. Reply
    admin September 11, 2019 at 8:27 pm

    Link it up man, we are an equal opportunity mess 🙂

    Nordic is a solid choice, and Cal is not a bad option, not quite my tier one but they just need to get the tart in the Bently out of the picture and restructure to get back on top 🙂

    aslo send scott@hottubuniversoty yer details we will review you and get you in the system for a supplier if you have good service.

  319. Reply
    admin September 11, 2019 at 8:24 pm

    Hey John forget it… go to this shit… its as good, cheaper and gives you a lifetime guarantee on jets of used from new

    Buy it here…

  320. Reply
    admin September 11, 2019 at 8:20 pm

    depends on so much. to start with Pinnacle is middle of the road.

    and how old? and in what shape???

    you need to see it running and take the front off and shoot lots of pictures of the equipment area and send them to me.

  321. Reply
    admin September 11, 2019 at 8:18 pm

    There is no dealer, they report to be able to sell master spas but then they just buy them from the guy in Ontario or from me 🙂

    The whole ruse is about saying they can get Masters then “upgrading you to a better spa” its a scam.

  322. Reply
    admin September 11, 2019 at 8:15 pm

    so you can switch between bromine and chlorine, its a common misconception they are both halogen-based oxidizers. bromine is lower odor but in the minute concentrations, you will use with the AOP and enzyme you will not notice it so it’s not worth the extra money.

  323. Reply
    admin September 11, 2019 at 8:15 pm

    so you can switch between bromine and chlorine, its a common misconception they are both halogen-based oxidizers. bromine is lower odor but in the minute concentrations you will use with the AOP and enzyme you will not notice it so it’s not worth the extra money.

  324. Reply
    admin September 11, 2019 at 8:07 pm

    shit, I hear of a company that does a chiller tub but to be honest I just can’t remember it 🙁

  325. Reply
    admin September 11, 2019 at 7:58 pm

    Shit, I would say a good dealer is important but the Arctic is a much better marketing camponay than they are a hot tub maker… typical bullshit American (Canadian) marketing and brand bullshit. I don’t like it at all.

    ill hook you up with a guy that might be able to help.

  326. Reply
    admin September 11, 2019 at 7:54 pm

    Hi Clifford

    Clearwater is unknown… on paper its good but not been invited to see the factory yet… (idiots? or hiding something? or just out of touch and have no clue???? ego can be a mean taskmaster 🙂

    Both the others are in my top 5 and are built well but the master is better insulated and does higher-end massage units like twilight and LSX

  327. Reply
    admin September 11, 2019 at 7:51 pm

    Bullfrog is good except the shell is middle fo the road.

    the biggest seller in Canada is in your back yard and sell Master which is a solid brand go see premium Wholesale in Kitchener.

  328. Reply
    admin September 11, 2019 at 7:49 pm

    look you live in Vegas and Artesian is built there…. its a no brainer they will make sure anything in their back yard is supported…

  329. Reply
    admin September 11, 2019 at 7:48 pm

    I can vouch for the build quality having reviewed the factory but not the unit, not been in it 🙁

  330. Reply
    admin September 11, 2019 at 7:47 pm

    Hi denis

    IPG is a buying group, they buy spas from a manufacturer and private label it and sell it to little pool companies that don’t sell enough hot tubs to buy in a line and mark it up and resell it.. forget it . its crap and expensive for what it is. its really worth $5995 🙂

  331. Reply
    admin September 11, 2019 at 7:45 pm

    yeah, it’s a good solid spa, or the artesians or even a Coast…

  332. Reply
    admin September 11, 2019 at 7:39 pm

    I really think there are few swimmers that can tough that line… not just for build Artesian and a few others build as well but from a performance features and warranty they really make a solid product.

  333. Reply
    admin September 11, 2019 at 7:38 pm

    Saw them in Vegas… cheap build and crap insulation the Europeans have no clue on this product… The owner Dolf I introduced to spas in France a couple decades ago they are behind like 10 years there…

  334. Reply
    admin September 11, 2019 at 7:34 pm

    Hi Beau

    Coast I know is good the other no idea Sorry 🙁

    I also have a guy there ill send you details.

  335. Reply
    admin September 11, 2019 at 7:32 pm

    Hi, bill.

    Its marketing bullshit. they are not overstock or anything else they are cheap crap spas for cheap prices and you will replace them in no time and spend scads keeping them running.

    goto artesina pools and spas in pebody and check out garden spas or go to Crocker sales in Woburn and check out clarity or getaway spas.

  336. Reply
    admin September 11, 2019 at 7:18 pm

    shit man I don’t know the names there I’ll email you someone who does.

  337. Reply
    admin September 11, 2019 at 7:13 pm

    Yep it’s just an ion system and possibly a chlorine dispenser depending what wone you have… turn the dispense down to the lowest setting and add the spa marvel… easy and reliable… buy it here:

    And download this app it will help just keep the chlorine at below 1ppm as long as the water is clear and smells good.

    Here’s the Spa Star brochure and you can find the app on the App Store here:

    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  338. Reply
    admin September 11, 2019 at 7:08 pm

    So tall people like the really contoured seating like the HL PDC or the old pinnacle spas they copied, although it’s one of those stories where the copy was better than the original 🙂

    check these guys out

    North Carroll Pools & Spas
    Remove
    Details from Google Maps
    3321 Main St, Manchester, MD 21102
    m.northcarrollpools.com
    +1 410-239-3003
    4.6View in Google Maps

  339. Reply
    admin September 11, 2019 at 7:03 pm

    Hello

    I’m sorry I don’t know much about that market anymore.

    I’ll email you a few contacts I do have.

  340. Reply
    admin September 11, 2019 at 6:50 pm

    Hi Kerry

    Yer right its the only best choice in the area.

    But I also see a pile of independent service guys there, there is likely a big sales event probably the guys at Southeast spas they sell most of the tubs in the state.

    With all of the local service companies, you can buy anything with a good parts list and have good service. Especially if you download our app… It gets you advice and service if needed and we wrote it and support it… Download it no matter what you buy…

    Here’s the Spa Star App and you can find the app on the App Store here:

    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    It’s on android next week just search spa star and hit me up if you need anything

  341. Reply
    admin September 11, 2019 at 6:43 pm

    Thank you so much!

    Hit me up if you need help and download my app I just designed…

    Here’s the Spa Star App and you can find the app on the Apple Store here:

    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    it will release on android end of week just search spa star it will help you manage your water and troubleshoot and get help if you get in a jam!

  342. Reply
    admin September 11, 2019 at 6:37 pm

    Rant over… the best is Nordic or Marquis but Marquis is doing major renovations and the QC is crap right now….

  343. Reply
    admin September 11, 2019 at 6:32 pm

    Any asshat that won’t give you pricing before setting up a “consult” is playing the 80’s style bullshit high-pressure game. If you can not honestly get a realistic price range than go somewhere else, this is a psychological trick to get you into the shop to pressure sell you… Its total bullshit. I’m gobsmacked that anyone still uses these tactics.

    This is only going to be used by big Corporate branding marketing organizations that are overpriced. They cant tell you the price because you will run away so they need to tell you the price in a controlled environment where they can manipulate you and spin a web of magic to make you drink the kool-aid. Man, I sold cars int he 80’s and went to the IBM and ford closing and selling training, this shit works but it’s nefarious as fuck… You think yer smart and won’t get snagged? forget it! they have people that designed these closing techniques and they are smarter and know psychology how do you think people bought a billion dollars worth of shitty time shares?… Run the fuck away.

  344. Reply
    admin September 11, 2019 at 6:24 pm

    A legacy is a unit that Master releases from time to time, it is better than Clarity and priced right but you don’t see it often 🙂

  345. Reply
    admin September 11, 2019 at 1:05 pm

    Hi Linda

    That’s hilarious only because Hydropool just send me a lawyer letter accusing me of spreading lies about their fantastic filtration system because I called it old outdated tech 🙂

    who was the dealer and what the serial number Ill reach out and see if I can get them to kick it up they really don’t want me yelling about their tubs in a public forum in front of 100,000 buyers 🙂

    Don’t worry i won’t post and of your personal details.

  346. Reply
    admin September 11, 2019 at 12:57 pm

    IPG is a buying group they get a manufacturer to private label a line for them and sell it is a brand 🙂 basically its for pool companies who don’t know anything about the hot tub world and want a piece fo the pie but don’t do enough business to have a line direct from a manufacturer. The problem with thes types of groups is they buy from a factory mark it up and sell to pool companies who mark it up and sell to you it adds another layer to the cost for you.

    Not Sure who is building for them right now it changes from time to time, it was sunrise for a while and to date, it has always been low to mid-end lines.

  347. Reply
    admin September 11, 2019 at 11:47 am

    Hey Skeet

    Don’t fret it can all be addressed.

    We routinely retrofit balboa systems into these tubs, if you have a failure out of warranty contact us and we will set you up.

    Get loads of 1″ hose clamps and clamp the plumbing lines when they leak or proactively although that may affect warranty.

    You can add insulation just make sure you leave the motro area clear and if you start getting pumps cutting out randomly in the hot weather it will be a sign that you have gone too far 🙂

  348. Reply
    admin September 11, 2019 at 10:11 am

    Be well is a budget low-end tub similar to what you get at the mass merchants, its really not a great place to spend your money. I don’t recommend going ot the price point stuff because it is landfill and don’t go to the expensive stuff because it is all branding and marketing you are paying for. I always shoot for the sweet spot where a guy is building good quality and not doubling the price because of old school branding, advertising, and marketing…

    I get a lot of interest from your area and have shipped 5 spas and swim spas there in the past month or spop, I have a lot of service people there and the retailers in that area all charge a lot for some reason.

  349. Reply
    admin September 11, 2019 at 9:51 am

    Hi Bob

    They build 2 lines, the Phelps which really is overkill for most mere mortals then they do the H2X challengers that flow more water than all but the top three and are popular with the triathlete crowd and the iron man peeps and then H2X Trainers for us mere mortals 🙂

    The build is as good as it gets, solid easy to source parts and hand-clamped plumbing systems.

    most spas can be adapted to gas for the heating but still need power for the rest of the systems. in your area it will never pay, the cost of the mod will never be realized in savings.

  350. Reply
    admin September 11, 2019 at 9:42 am

    Hi Michael

    The idea of just putting chlorine in is bad advice… chlorine kills living things and you are inhaling that shit.

    the easiest is spa marvel, low chem, and simple to use. I’m gonna hook you up with someone that can send it to you but because of the shipping costs order a year of it.

    Also, download the new app I made, it will help with everything from water care to troubleshooting and make it a lot easier to manage your water! available on apple now and android end of the week.

    Search Spa Star

    iPhone link: https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  351. Reply
    admin September 11, 2019 at 9:38 am

    Hi Dennis

    Marquis is the best bet out of that group, they are having some issues right now with quality control as they upgrade the factory but the still better than the other ones, the first three are great marketing companies elling overpriced mid-grade spas IMHO and the Spa depot is just low-end low price.

  352. Reply
    admin September 11, 2019 at 9:21 am

    Hi Kathy

    I have never heard of it but Enzymes are really hit and miss.

    the reality is getting the right mix of enzymes that can withstand the heat and hot tub environment is tricky and most are middle of the road. I do know that this one works insanely well so once I find a solution that actually does what it claims why bother looking any further? the best scenario would be to find one that works as well and that just puts me right where I am 🙂

    Try this… I have never had to refund it and never had any complaints or issues, its what I use…

    Also, download the new app I made, it will help with everything from water care to troubleshooting and make it a lot easier to manage your water! available on apple now and android end of the week.

    Search Spa Star

    iPhone link: https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  353. Reply
    admin September 11, 2019 at 9:16 am

    I was looking at this site the other day!

    its seems to be just another price point swimmer. when a product retails for less than the good ones cost a high volume dealer they have to cut a lot of corners, especially when its a small operation like this. Thin cradel supported shells are the biggest cost-cutter and when the shell goes its garbage. they use a good control and heating system but it pretty much ends there. The insulation is ok for Florida where it does not matter but anywhere else it will be a massive issue. this quality level is available everywhere and they are all the same, its mass merchant quality like you can get at Home Depot, Costco, wish, Walmart etc etc and all those guys are not cheap because of volume they are cheap because they are buying delayed landfill.

  354. Reply
    admin September 11, 2019 at 9:10 am

    Oh man sorry No not at all 🙂 I’m buried after 2 weeks off-grid, I don’t know how to set it up on here 🙂

    I got Scott looking at it.

    I appreciate the effort to support me man and for sure what can I help with?

  355. Reply
    admin September 11, 2019 at 8:56 am

    Hi Laura

    its all about the shell on used or refurbished spas… parts can be replaced but failing shells make the whole thing landfill…

  356. Reply
    admin September 11, 2019 at 8:54 am

    Hi Dennis!

    its because I suck!!!

    I went off-grid for a couple of weeks and im swamped 🙁

    ive put 40 hours in the last 3 days and I’m still swamped!!! bear with me!

  357. Reply
    admin September 11, 2019 at 8:53 am

    Thanks man

    No Matter what hot tub you buy do not buy any of the miracle chemical reduction upgrades like Salt, AOP, or UV!!! while they are all ok the reality is none of them are as low chemical, inexpensive or make your water easier to balance and last than this little add-in that also protects your hot tub! buy this and buy it from me 🙂 I will give you a lifetime guarantee on your jets if you use as directed and money back if not happy and you help support my site 🙂

    Also, download the new app I made, it will help with everything from water care to troubleshooting and make it a lot easier to manage your water! available on apple now and android end of the week.

    Search Spa Star

    iPhone link: https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  358. Reply
    admin September 11, 2019 at 8:53 am

    Hi Michelle

    Barrie is is a bit of a mess for good brands.

    bo5th those brands are just out fo my top-rated stuff. The beachcomber because the skirt is nonremovable (crazy) and the performance is low and Bullfrog because of the plastic pedestal supported shell.

    model wise do this… obviously pick a size then look at the jets… the more of the big high flow therapy jets the better the performance.

    No Matter what hot tub you buy do not buy any of the miracle chemical reduction upgrades like Salt, AOP, or UV!!! while they are all ok the reality is none of them are as low chemical, inexpensive or make your water easier to balance and last than this little add-in that also protects your hot tub! buy this and buy it from me 🙂 I will give you a lifetime guarantee on your jets if you use as directed and money back if not happy and you help support my site 🙂

    Also, download the new app I made, it will help with everything from water care to troubleshooting and make it a lot easier to manage your water! available on apple now and android end of the week.

    Search Spa Star

    iPhone link: https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  359. Reply
    admin September 11, 2019 at 8:49 am

    Hi Lisa.

    it depsnds on what you want 🙂 and your budget. the getaway and clarity lines are great entry-level spas, well made and insulated and standard jetting like most tubs. For super high end performance look at Twilight or LSX.

    Oh and no matter what you buy…

    No Matter what hot tub you buy do not buy any of the miracle chemical reduction upgrades like Salt, AOP, or UV!!! while they are all ok the reality is none of them are as low chemical, inexpensive or make your water easier to balance and last than this little add-in that also protects your hot tub! buy this and buy it from me 🙂 I will give you a lifetime guarantee on your jets if you use as directed and money back if not happy and you help support my site 🙂

    Also, download the new app I made, it will help with everything from water care to troubleshooting and make it a lot easier to manage your water! available on apple now and android end of the week.

    Search Spa Star

    iPhone link: https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  360. Reply
    admin September 11, 2019 at 8:36 am

    Hi Vonda.

    with either system you will need small residual chlorine even if you put both on you will need small residual chlorine…

    I agree with the dealer dont bother, but all enzymes are not the same! buy this and buy it from me 🙂 I will give you a lifetime guarantee on your jets if you use as directed and money back if not happy and you help support my site 🙂

    Also, download the new app I made, it will help with everything and make it a lot easier to manage your water! available on apple now and android end of the week.

    Search Spa Star

    iPhone link: https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  361. Reply
    admin September 11, 2019 at 8:25 am

    Hi Matt

    I like the Build of PDC and the insulation is somewhere in the middle. the reality is yer likely in the range of $10/month more than a top system.

    you also have 2 other great brands locally.

    Master Pool & Spa in St Louis Park and Family Leisure in Lakeville

  362. Reply
    admin September 11, 2019 at 8:13 am

    Neal

    Artesian builds a quality spa. Performance-wise this model is middle of the road, lots of the low flow inexpensive jets and very few of the high-end therapy massage jets.

  363. Reply
    admin September 11, 2019 at 8:04 am

    Hi, Brenda, I don’t do too much with pricing but its a pretty basic spa performance-wise. It looks like an okish price but don’t drink the kool-aid… sales are mostly bullshit, events and promoted sales add extra costs and therefore make the product more expensive… guys doing events and sales will say things like “we got a special buy” or ” the factory helps us out with these event costs” or ” this is an end of line, demo, etc etc” these “Sales are all about creating urgency…

    the easiest way to get real pricing is to call a few dealers (go on the website to dealer locator) and tell them you are about to buy a model and want to know how much they can sell it for…

  364. Reply
    admin September 11, 2019 at 7:48 am

    Hey John

    its not a brand I recommend.

    on the plus side, they use a good heating and control system but the ABS plastic shell is a cheaper cradle supported shell that is a lot less expensive and a lot less reliable than a good hand-rolled fiberglass shell. the insulation is poly based foam which hardens into a rock and while it helps support the cheaper shell it causes its own set of problems with access for service if it covers the plumbing and I am going to assume there is not much in the way of insualtion in there… this is how guys make a cheap spa… do you know if they clamp the plumbing? if you go back get them to take a side off and shoot some pictures for me.

  365. Reply
    admin September 11, 2019 at 7:36 am

    Hi Michael

    In general, I like the brand.

    The Antigua if ordered with the foot blaster is pretty solid. the biggest negative is the neck and shoulder system… For me, this is a critical system we carry a lot of stress in that area and good neck/shoulder massage is a big effector of my overall mobility, stress, and general well being. the jets on this tub for the shoulder/neck area are the little 1.5″ low flow jets that really do not move enough water for these big muscle masses, while the feel is aggressive the long term effect is not. I really like to see 4 good high flow 3.5″ jets in the neck area.

  366. Reply
    admin September 11, 2019 at 7:31 am

    Hi landon.

    The brand is middle of the road and for chemicals forget all the miracle onboard systems, none of them are terrible but the truth is none of the onboard systems are anywhere near as low chemical, easy to balance, or healthy and inexpensive as Spa Marvel… its a no brainer… buy it and if you don’t agree on Ill refund the product and shipping and If you use it as directed you get a lifetime guarantee on your jets.

    get it here and help support my site (its also the cheapest place to buy it.)

  367. Reply
    admin September 10, 2019 at 4:52 pm

    Hey Dom.

    You can order an upgrade to a metal base but frankly it’s a Sidetrack issue. Unless you’re an idiot and installing your hot tub in a swamp what your base is made out of will never be an effector. If you build a proper patio stone base the base of your hot tub then is concrete you can also order any of those tubs with an ABS bottom pan but again in my opinion you’re wasting your money read this.

    As for power outage situations think of this. If you have a perimeter insulated tub which has a couple inches of insulation giving you about R8 then your heat loss is going to be three or four times faster then a tub that’s full foamed. If you have a full foam tub the water will stay warm for a lot longer because the R values three or four times higher. And that heats slowly bleeds down to keep the equipment from freezing. The reality is anything more than three or four days you’re going to need an axillary heating system under the tub even on the best systems and on the cheap perimeter system it could be as little as a day

  368. Reply
    admin September 10, 2019 at 4:46 pm

    Yeah I would leave the salt system turn to its absolute lowest setting so it’s producing about a half a part per million. Then add Spa Marvel additive. You can buy it here

  369. Reply
    admin September 10, 2019 at 4:41 pm

    The beachcomber for sure hands down.

  370. Reply
    admin September 10, 2019 at 4:40 pm

    The TS will be the best for massage performance and build quality. The bullfrog a close second on both the arctic will be good for performance but crap for build quality and the HS will be the lowest on both. Imho

    Chemical wise dont order any of the special miracle upgrades and dont believe any of the pitches just order this stuff

  371. Reply
    admin September 10, 2019 at 4:36 pm

    Because im stupid 🙂

  372. Reply
    admin September 10, 2019 at 2:21 pm

    Hi Aaron

    if the price is the same the Clarity for sure. the shell is around $1300 more expensive than the rotomoulded shells. the clarity dealer might also sell the Getaway hot tubs which are like the nordic and should be similar price.

  373. Reply
    admin September 10, 2019 at 2:01 pm

    Hi Simon

    Bromine and chlorine are both halogen type oxidizers. bromine was common when we used high levels because it did not smell as harsh but it costs a lot more. my advice is spa marvel and chlorine in low concentrations… Get it here for a great price.

  374. Reply
    admin September 10, 2019 at 1:45 pm

    Hey David

    Good analysis of the brands I agree with everything you said. the vector I got was a mess, the moto massager on the HS is goofy its basically a jet on a hose that flops around in a track 🙂 and all of them are over-marketed and overpriced mid-grade build and full of mid-grade proprietary parts.

    I do have some options there Ill email you.

  375. Reply
    admin September 10, 2019 at 1:22 pm

    Hi Jake

    I love Costco and I use them for all kinds of stuff but don’t buy a hot tub from them. they have a terrible reputation with complex products. The problem with hot tubs is they just do not sell enough to get good pricing so the only way they can be cheapest is to buy crap… one good dealer will sell more spas than all of Costco combined. mass merchants suck at these products and that spa is nowhere near as well built as the top stuff.

    hit up black pine in Edmonds and look at the garden spas or aqua rec in Tecoma and see the PDC lines.

    at this price you get one of two things… fancy 2 p[ump 40 jets but crap build, headaches, and service money spent again and again or a little more mderate jetting and good reliable efficent build.

  376. Reply
    admin September 10, 2019 at 1:12 pm

    Hi Roger

    sure go ahead and thanks!

    I toured cal spas factory and they are right on the edge with me. definitely not a bad spa and very close to being in my top group!

  377. Reply
    admin September 10, 2019 at 1:11 pm

    Hey Don

    There really are no magic bullets and I know you simply can not build and deliver a good swimmer for that price, its low-end insulation and build with a thin cradle supported shell like any mass merchant or price point swimmer.

  378. Reply
    admin September 10, 2019 at 1:10 pm

    Both tubs have good insulation and really all spas reclaim motor heat unless they have the pumps outside of the cabinet.

  379. Reply
    admin September 10, 2019 at 1:08 pm

    Hey Don.

    Its a lower end build, you cant build and sell a good swimmer for that price, it will be a lower end insulation system, and a thin cradle supported shell.

  380. Reply
    admin September 10, 2019 at 1:05 pm

    I’m not a huge fan of Sundance, esp since it was bought by a big corporate equity investment group, these types of companies excel at marketing, branding, and advertising but they spend so much on it that the price of the spas are high not because they are super well built but because they need otp pay for all the bullshit that gives it the warm fuzzy feeling. Then proprietary parts they use are a huge issue, its what wrecked the appliance industry.

    The cameo 880 is not a $15k spa 🙂 even 9k is rich and it does not come anywhere near to the upper-end performance spas, look at the jetting… a really good performance spa will have loads of the 5″ hi-flow therapy jets for the back and then 4 of the big 3.5″ jets for the neck-shoulder area then for feet they will have the big 10″ monsters with a diverter to power them up. this spa has mostly the cheap little 1.5″ low flow jets and then the neck jets are virtually useless for big muscle masses like the shoulders and the foot jets are the 5: ones that should be used for the back 🙂 it compares more closely from a performance standpoint with the healthy living, not the Twilights.

    .

  381. Reply
    admin September 10, 2019 at 12:56 pm

    I would go see them.

    if you have issues or need help hit me up 🙂

    oh and use the spa marvel system… Its so easy and reliable and low chemical.

    and get this app I developed for your I phone called Spa Star you can find the app on the App Store here:

    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    It will be pout for android end of week just search “spa star”

    it will help a lot

  382. Reply
    admin September 10, 2019 at 12:51 pm

    Hi Lorraine

    My son was in Regina last week racing at the Canadian nationals for the sprint Canoe and Kyak Canada!

    Service guys like Costco tube because they are guaranteed income 🙂 I always say that I don’t mind losing business to mass merchants because I make more of the service then I would selling them a spa 🙂

    There is not much in the way of good choices out there. All the brands in your area are listed in here

    The best would be Beachcomber but don’t expect much in the performance end, these are well built but low performance.

    The Bullfrog is going to be Second they hit the mid-upper end on the performance scale but the build is not as good, particularly the shell which is a less expensive ABS plastic shell that is cradel supported, whereas the beachcomber (and other top brands) use a self-supporting hand-rolled fiberglass shell which has proven to be a lot more reliable and long-lasting..

  383. Reply
    admin September 10, 2019 at 11:50 am

    They are all built similarly and should be similar in reliability. the main difference would be performance more of the large jets the better the therapeutic massage and the more you spend.

  384. Reply
    admin September 10, 2019 at 11:40 am

    cool Ill be honest I’ve not been in it!

    I’ll get in one!

  385. Reply
    admin September 10, 2019 at 11:39 am

    Sorry I was out of town for 2 weeks in the desert with no service 🙂 Bliss!!! no I have 80 people to help… Yikes!!!!

    Be to you soon

  386. Reply
    admin September 10, 2019 at 11:15 am

    Hi Tracey.

    Its not that uncommon for hot tubs to thermally overheat from the waste heat of the motors esp when its super hot out. In order for something to dissipate heat we need somewhere to transfer the heat to… When it is hot outside there is not enough temp difference to effectively exchange heat.

    It does have a bit to do with how the tub is built as well. if you have vents in the side of the spa open them in summer, you can install them after market as well.

    You also might find putting the spa into Economy mode will help as well.

    If it is happening when the weather is sub 80f then there is an issue the dealer should be able to address.

    Download this app we just finished designing… It will help you with troubleshooting, water care, etc… its only Apple right now Android will be released next week. just search Spa Star

    Here’s the Spa Star brochure and you can find the app on the App Store here:

    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  387. Reply
    admin September 9, 2019 at 2:20 pm

    What a small world!!!

    The reason I have been so negligent on answering your post is I was away… I drove through Truckee on the way from Sac to Reno literally on the day and near the time you posted this!

    There is not much in the way of retailers but you do have tons and tons of independant service guys.

    Hot springs is a great marketing company selling mid-grade mid-performance spas at twice what they are worth… I always say with these guys you should cut 2 checks for your hot tub one to cover the real price of the hot tub and another one of the same amounts to cover the high-end retail and massive spend for b90’s style branding, marketing, and advertising 🙂

    Loungers are goofy… first time buyers buy them because in our dry land world loungers are comfy but in a water world you float and do not notice the comfort and you float out of them (even the “no float loungers” and they take up a lot of space… water environments are about space.. I say no…

  388. Reply
    admin September 9, 2019 at 1:57 pm

    The Artesian for sure, Hydropool is nowhere near as well built or as well insulated. Artesian is a top spa with mid-grade marketing Hydropool is a mid-grade spa with Top Marketing.

  389. Reply
    admin September 8, 2019 at 10:51 am

    sorry for the delay I was away for a few weeks.

    1″ isnt bad if you put the filter on the low end. otherwise, you can not shim it!!! it needs to contact the base the tub will sag in the middle and cause damage and the cover will not seal… the easiest thing is to put crusher dust down level it and then gently set tub in place and then trim edges to keep the crusher in place.

  390. Reply
    admin September 8, 2019 at 10:47 am

    generally they have been good in the past but lately, they have gone through some trouble, they are redoing the factory and right now there are some big QC issues we have found, hopefully, once they get up and running again they will be ok but right now they are suspended from my top list.

  391. Reply
    admin September 8, 2019 at 10:42 am

    Hi Kate

    sorry for the delay, I was away for 2 weeks vacay!

    Def the Bullfrog. those reflective barriers are cheap crap. the Hydropool was never a great spa even before it got bought out by the big equity investment company I expect it will go downhill from here.

    Also forget bullfrogs BS about the better efficient plumbing but at least they do good parts, good insulation and clamp the plumbing… the only thing keeping them out of my top 5 is the shell. its a less expensive pedestal supported plastic shell…

    You are fairly local to me 🙂 I sell a lot of spas into that market.

  392. Reply
    admin September 8, 2019 at 10:34 am

    Hey Dave

    I’m sorry for the late response I was away for two weeks (there was a warning on the site)

    Cal is middle fo the road, I did a factory tour there last January and they did not make the cut for my top brands.

    First off they have a dizzying array of lines and options and it makes their production a mess, on the cheaper end they use waterways control and heating system and you only get the good balboa system on the higher end spas, you also need to order the full foam as an upgrade and the shell is middle of the road despite the marketing bullshit… that steel re-enforcement is so thin its like the edging you use on drywall, they also had a ton of spas in their test area with issues. its certainly not a nightmare line but its not tier one.

  393. Reply
    admin September 8, 2019 at 10:29 am

    In general its one of those middle of the road guys and should be priced accordingly, the insulation is a lot less expensive and a lot lower R-value than the foam systems.

  394. Reply
    admin September 8, 2019 at 10:26 am

    Hi Lisa.

    Man the Dynasty, in my opinion, is not a good buy, they have a history of issues and the one I reviewed is a mess, since that review I have had a lot of customers commenting on similar issues.

    The Coast would be a safer bet for sure and there is an H2X dealer near you as well…

    Cal spa is middle fo the road, I toured the factory in January last year and they did not make the final cur for a number of reasons.

    First off they have a dizzying array of lines and options and it makes their production a mess, on the cheaper end they use waterways control and heating system and you only get the good balboa system on the higher end spas, you also need to order the full foam as an upgrade and the shell is middle of the road despite the marketing bullshit… that steel re-enforcement is so thin its like the edging you use on drywall, they also had a ton of spas in their test area with issues. its certainly not a nightmare line but its not tier one.

    The best in your area are Artesian at recreational concepts in Oregon and I have a great dealer I work with located in Waukesha That does the H2X line:

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
    Remove
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    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827
    4.7View in Google Maps

  395. Reply
    admin September 8, 2019 at 10:11 am

    Hi Mark.

    From a build quality standpoint a year ago I would have said either one, but right now Marquis is going through some upheaval and redoing their factory and there are some big QC concerns.
    from a performance standpoint the LSX will kill it… the neck jets on the Epic are the little 1.5″ low flow jets, they will do nothing for long term shoulder and neck massage… the LSX has 3.5″ therapy jets there. foot jets again the LSX has a massive 10″ system with diverters the Epic has nothing. overall the LSX also has the TS main therapy seat IMHO the two are not really on the same performance level.

  396. Reply
    admin September 8, 2019 at 10:07 am

    Hi Ray

    So the key here is not so much how you do it but more to keep this in mind…. the bottom of the spa needs to contact the ground… so shimming is out… that raises one end but make the spa sag int he middle. this wont hurt a roto mold spa so much but the cover will not seat properly if the shell is flexed and that means added running costs and high humidity!

    Crusher is easy… level it and put it on. I have seen people cust shims to go all the way under the spa spaced every 3’4″ which again is ok but make sure the center fo the tub has lots of support.

    and you can build a wood platform for it to sit on but it will be noisier, it will be less efficient (another surface exposed to air)

    Personally I would put crusher dust down, level it and put the spa on it. then trim the edges so the crusher does not leak out.

  397. Reply
    admin September 8, 2019 at 10:01 am

    Hi Kin

    All three spas are very similar from a build standpoint.

    The beachcomber is the lower of the three, especially the Hybrid… that is old tech and has a lot of disadvantages. if you go Beachcomber don’t go Hybrid… It also has non-removable skirts which is stupid… it saves money on the production but if you have a leak yer screwed. also from a performance standpoint, it will be far below the other two brands.

    They are all insulated the same, the parts are all easy to source and none of these brands is a nightmare buy.

  398. Reply
    admin September 8, 2019 at 9:54 am

    Hi Brian

    likely the 100 amp service is fine unless you have electric baseboard heaters… the reality is unless you are running your dryer, your stove and oven and a few more things and in the tub with everything running you will never trip the main breaker… Hot tubs are exempt from the load calculations…

    Hit the dealer up he can likely do as good as the expo the reality is these sales are not bad but they are not any cheaper than any good high volume retailers prices.

    Most of your running cost is filtration and heat losses, the bigger pumps will not make much difference to operating costs as they are only a few amps more current and only when you are running them on high using the spa…

    The TS 67.25 is a top therpay spa and the ochos rios is the same size and shell design at an entry-level price and mid-performance.

  399. Reply
    admin September 8, 2019 at 9:48 am

    Hey Mike

    Tranquility is a manufacturer… steel frame, Roxul insulation cradel supported shell, not a great spa …

    on a used unit the main concern is the shell, if its blistering forget it… its failing… keep looking.

    I can get you parts and consult with you, as you find units post the link and I’ll have a look…

    Im way behind right now because I went away for a couple of weeks so I might be a bit slow responding until I catch up

  400. Reply
    admin September 8, 2019 at 9:44 am

    Build wise thewy seem to be ok but I’ve not seen one and for some reason, they have not returned my calls or inquiries to see the factory. This is a red flag because when the guy who has 100,000 hot tub buyers spending an hour with him before spending a billion dollars calls you because he wants to promote your products for free you either run like hell because you are hiding shit or you fly him out because if yer doing it right he will make you a lot of fo money… called 3 times, offered a free inspection on my way by and nothing… its possible they just live under a rock and from the state of their web presence that might be the case or there is a more nefarious reason like the marketing does not reflect the truth… unknown man sorry…

    performance-wise they are middle ground… loads of cheap small low flow jets and mid-flow but none of the 5″ high-end therapy massage jets at all…

    The great escape in The Great Escape in Wilmette sells Bullfrog, not quite tier one for the build because of a cheaper plastic pedestal supported shell..
    Hot Tub Tonys in Geneva does Coast again not quite tier one
    JTS pools in Ottawa sells garden leisure, entry-level performance but solid build
    Anderson pool in Ottawa does Nordic not quite tier one for the build because of insulation and entry-level performance
    Recreational concepts in Oregon does Artesian, solid build, and solid performance.
    Master Spas of Southern WI in Waukesha, Does Twilight, LSX, healthy living and clarity all top-end build and varying levels of performance up to my top-rated units the twilight and LSX

  401. Reply
    admin September 8, 2019 at 9:36 am

    Hey brian

    Cal is okish… I did a factory tour last January and they did not make my cut for my tier one group for a few reasons…

    First off they have a dizzying array of lines and options and it makes their production a mess, on the cheaper end they use waterways control and heating system and you only get the good balboa system on the higher end spas, you also need to order the full foam as an upgrade and the shell is middle of the road despite the marketing bullshit… that steel re-enforcement is so thin its like the edging you use on drywall, they also had a ton of spas in their test area with issues. its certainly not a nightmare line but its not tier one.

    The Artesian is a cut above as is the master from these guys.

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006

  402. Reply
    admin September 8, 2019 at 9:32 am

    Hi Mike.

    First off I like both brands, they are well built an upper-end performance-wise. The TS 8.2 is 94″x94″ just an FYI

    performance wise more motors are npot better… its a gimmick, guys do lots of little motors because buyers always go “ooo more motors mean more power and are better” but the science disagrees… read this:

    second, the TS series has a lot more of the expensive hi flow therapy jets and finally the shoulder and neck jet system rocks on the TS… its all the 3.5″ hi-flow therapy jets instead of the 1.5″ ones on the Artesians… plus the main captians seat in the TS flows a lot more water…

    I’m splitting hairs both will be good spas but TS is better from a performance standpoint.

  403. Reply
    admin September 6, 2019 at 1:34 pm

    Both are well-built spas but the depth is often misleading, sometimes they just have the spa raised 9n the skirt to give a bigger number 🙂 measure then from inside floor to water line.

    Tall people love the contoured spas more than the open ones, it folds them up into the seats. the LSX performance-wise will be better and the 900 is the size of the pelican but there is no local dealer.

  404. Reply
    admin September 6, 2019 at 1:31 pm

    Hi Lara

    The Nordic is far and away a better-built spa than the AW, but I agree the colors suck 🙂 its because they don’t use virgin material its all regrind which make the colors goofy.

    The Bullfrog is again a lot better than the AW especially the insulation. the other local one to check out would be the PDC, just finished a factory tour and its a well-made spa, again a lot better than AW, as you can tell I am not a fan of AW, the one I saw was a thin craddel supported shell, no clamps on the plumbing and a cheap gimmicky insulation system.

    You can see the PDC at precision in Fairport or deep blue in Batavia.

    there are no dealers of my top brands there 🙁

  405. Reply
    admin September 6, 2019 at 11:57 am

    Hey Gordon

    I was out fo town in the Nevada desert for a week of debauchery and fun 🙂

    Its a good spa and seems like a reasonable price for sure, you could double-check with the local dealer as well… As for the stereo thats yer call 🙂 its a good sounding system but man they want a lot of money for sound cosnidering you can get boes outdoor speakers for a couple hun…

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
    Remove
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    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827
    4.7View in Google Maps

  406. Reply
    admin September 6, 2019 at 11:53 am

    Hey Rob

    Yeah, there has been very little change tot he 8.2 since my last review, they improved the skirt and went to the CMP pressure fit jets which I also like its the same jet system the grand cayman uses.

    I have sent a pile of customers to east Coast spas and not had any issues.

    Both brands are very similar in build quality but I prefer the Twilight from a performance standpoint mainly because you can flow more water through the main captains seat, it has more of the expensive high flow therapy jets and the neck jet system is the 3.5″ therapy jets whereas the cayman has the little 1.5″ neck and shoulder jets and they just do not move enough water for a big muscle mass like the Shoulder.\

  407. Reply
    admin September 5, 2019 at 4:49 pm

    Hi Guys.

    The Artesian is the only one I would even consider out of that group… Hydropool is owned by Jacuzzi and they are way better at marketing, Branding, and bullshit than they are at building hot tubs in my opinion.

    The guy who runs the expo there is Christian Ryan, I know him and he has done that event for a lot of years, there are 4 independant service guys in the area and because it uses an OEM parts list it would not be an issue… local dealer or good local service center wither one works.

    Above and beyond in Carleton place also does Coast which would be better than the Hydro or Jac.

  408. Reply
    admin September 5, 2019 at 2:11 pm

    Hi Joanne

    The beachcomber and Coast are very similar in design the beachcomber is better quality control (more consistent) but the Coast is good as well… Arctic I would not consider… good shell, but cheap proprietary parts, cheap insulation and they don’t even clamp the plumbing… they are a much better advertising/marketing company than they are a hot tub company 🙂

  409. Reply
    admin September 5, 2019 at 2:05 pm

    We had a lot fo Four winds here and we had literally 15 or more shell failures… they were using a bonding rigidity on a cradel supported shell and it was just not a good shell.

    Jacuzzi and Hot Springs are great corporate advertisers and marketing branding companies but in my opinion, they are the bad options… These guys build mid-grade spas full of proprietary parts and sell them as high end off the back of their massively expensive branding and advertising and marketing… you end up with a spa you paid twice what its worth, the performance is middle of the road and they have you by the balls for parts.

    Check out my buddy Adam at Atlanta pool and spas and look at the Masters. Atlanta hot tub center does Coast and Browns pools also do Bullfrog, and while its not my favorite shell the rest is solid.

    Atlanta Spa & Leisure
    Adam and the gang are great we spend a few days going over their business and they do a great job, good service, knowledgeable, all the right things…
    Remove
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    4305 Northeast Expy, Doraville, GA 30340
    http://www.atlantaspa.com
    +1 770-939-8000
    5.0View in Google Maps

  410. Reply
    admin September 5, 2019 at 1:22 pm

    Hi Franco

    Its a Watkins product. Watkins is a great marketing and branding company but in general, they build a mid-grade product that is sold for high-end prices on the back of massive advertising and marketing money 🙂

    The Getaway is one of the best-rotomoulded spas out there or a dreamaker or Nordic.

    Try my buddy, Griff.

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

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    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  411. Reply
    admin September 5, 2019 at 1:19 pm

    hey Jay

    I know the area well.

    You have nothing good locally

    hit these guys up and see if they service that arera

    Bluewater Pools & Spas
    Remove
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    2541 Dougall Ave, Windsor, ON N8X 1T5
    bluewaterpools.ca
    +1 519-969-8561
    4.2View in Google Maps

  412. Reply
    admin September 5, 2019 at 1:18 pm

    Hi JoAnn

    Locally Tucson hot tubs do Artesian, but the H2X is miles ahead of anything right now unless you are looking for competitive crazy high-end units,

    try these guys in Phoenix as well.

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
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    1746 W Ruby Dr Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799
    4.9View in Google Maps

  413. Reply
    admin September 5, 2019 at 12:49 pm

    hey Scott

    Sorry for the terrible response times I was away and my help didn’t… 🙁

    I have heard that the old man retired and his son is trying to bring the standard up but I havent seen anything to make mw change my mind…

    Louisville is a funny area lots of crappy brands and the overpriced big marketing mid-grade bullshit brands but nothing in that sweet spot.

    Watsons says they do Bullfrog, that’s the best around that I can see.

    this area has a very recognizable pattern that leads me to believe there is a big sales event regularly in the area… anytime I see this few retailers (and all the overpriced high margin bullshit lines) and a pile of independant service companies like I see there it usually means a lot fo tubs being bought from out of the local market.

    As long as you stay with a good parts list you should have no issues buying from away and you can often get better pricing.

  414. Reply
    admin September 5, 2019 at 12:03 pm

    Hi Jann

    Sorry for the delay in responding I was away.

    No one near you but I’ll send you contact details for someone that might be able to help you.

  415. Reply
    admin September 5, 2019 at 11:57 am

    Hi Adam

    Sorry for the delay in answering I was out fo communication for a week in the desert.

    I do not like Strong or Costco for hot tubs. the truth is mass merchants do a crap job of spas they sell cheap junk for the most part.

    Twilight Hot Tubs in Victoria.. 30+ years in bus great google ranking (might be BS who knows) and carry coast which should have some good options.

    my fave Plug and plays are the getaway hot tubs, then Nordic or dreamaker

  416. Reply
    admin September 5, 2019 at 11:43 am

    Hi David

    Sorry for the late response! I was out in the Nevada desert for 8 days and had no cell service 🙂 It was heaven!

    both great spas the TS performance is better that is the only real difference

  417. Reply
    admin August 17, 2019 at 1:38 pm

    Hi Adam.

    I think its a dying brand. its been around a while because there was so little available in the 3-5k range but now you can get good rotomolded for that money. I sold them for a few years and there were a few big issues…

    You can not use the chemical reduction systems with them because the filtration rate is tied tot he heating and you just cant filter enough water without overheating the tub. The parts are proprietary and 2x more than they should be and really for a foam spa with a liner and no real message at all its a hard sell…

  418. Reply
    admin August 17, 2019 at 1:35 pm

    Thanks Matt

    I do like Marquis, and we are holding off on another video until they get the factory changeover done…

    I agree I have always liked them but right now they are going through some big changes and times of change are always tricky hopefully they will get it together and we can put them back on the good guy list.

    I do like Caldera more than most of the big heavily branded lines but IMHO it still is too expensive for what it is and I really do not like the Invensys system we had a bunch around here and the failure rates were very high, funnily enough the “Fix” watkins came up with on the older units??? A Balboa control and heating system LMFAO…

  419. Reply
    admin August 17, 2019 at 1:31 pm

    Typically we would stock a few fo them and do replace it right away if we need to order typically its a week

  420. Reply
    admin August 17, 2019 at 1:28 pm

    Hey mark.

    I am not a fan, this is a strong tub:

    for tall people look for the molded contour seats like the healthy living.

    you can see them here:

    Concord Pools & Spas
    jeffk@concordpools.com
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    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949

  421. Reply
    admin August 15, 2019 at 4:08 pm

    Yeah I saw the Caldera insulation system and I like its definitely on par with the full foam it but the rest of the tub is meh… proprietary parts and that Invensys control and heating system and those dicky little $30 circ pumps are crap, I had an ex dealer tell me they burn a circ pump every year or so and they are like $200 for that crap little plastic pump that’s worth $30… its why I hate proprietary parts its a total scam those pumps have planned obsolescence so they are guaranteed to make money for life off the failures… From a performance standpoint, they are mid-grade even the top end utopia line is mostly the cheap low flow jets and only a few of the good hi-flow therapy massage jets.

    It is what it is… mid-grade build, mid-grade performance, it should be mid-grade price but The reality is the Watkins group has always been a great branding, marketing, and advertising company more than a great hot tub builder so you end up spending a couple of grand more to cover the cost of the old school marketing crap.

    I’m not a fan of the big equity investment corporations putting out this mid-grade stuff and playing off the back of marketing and branding to fool people into believing its high end…

  422. Reply
    admin August 15, 2019 at 3:54 pm

    Hey Jard

    Endless was in my upper end until the buyout… Now they are owned by a big equity investment corporation and where they used to have awesome build quality these guys are more about marketing and branding than building great products.

    In your area, I would be looking at the Artesians the Masters and the PDC. PDC used to build the shells for Endless pools before the buyout and build great spas the insulation is not quite to the standard of the Master or the Artesian.

    Honestly though for performance the master H2X trainer and challengers are hard to beat… and Aqua spas is an awesome company that has been around like 30 years and has a great reputation I know the owner and I guarantee they will take good care of you… Hit them up at

    Aqua Spas
    Remove
    Details from Google Maps
    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922
    4.3View in Google Maps

  423. Reply
    admin August 15, 2019 at 3:44 pm

    Sorry 🙂

    it should be fine, especially using the enzymes they will take good care fo the water when not in use. just lower the temp and away you go.

  424. Reply
    admin August 14, 2019 at 12:38 pm

    LOL I’m not fighting with her besides I bet there is another person who would argue it should be the other way around 🙂

    its funny the 2 speed pumps about the same price too, but no one really uses the first speed there is no pressure its typically for filtration and heating only.

  425. Reply
    admin August 14, 2019 at 12:38 pm

    LOL I’m not fighting with her besides I bet there is another person who would argue it should be the other way around 🙂

    its funny the 2 speed pumps about he same price too, but no one really uses the first speed there is no pressure its typically for filtration and heating only.

  426. Reply
    admin August 14, 2019 at 12:35 pm

    Yeah, he is dead right The artesian is a far better spa.

  427. Reply
    admin August 14, 2019 at 12:33 pm

    Nordic for sure. the AW I saw was not a great spa.

  428. Reply
    admin August 14, 2019 at 12:29 pm

    Normal.

    its the sound fo the water going through the diverter all diverters on all tubs do it.

  429. Reply
    admin August 14, 2019 at 12:17 pm

    Hey Gunna

    Thanks for the donation!

    The Master is the only one of that group that uses a really good OEM parts list, they use balboa heating and control systems and all the parts are not only higher quality but they are also easy to source… They have a good reliable hand-rolled shell that is thick and self-supporting, and they use top-end expanded foam insulation system and they glue and clamp the plumbing.

    The other four brands I do not like at all they are all parts of the new scam… Basically, these guys follow this business model which is excellent for corporate profits but bad for the end-user. They go and get goofy parts made to only fit their hot tub, we call it proprietary parts. the reasons they do it are many and none of them are good for you… first, they save money because the parts are cheaper, second they guarantee that when the parts fail they will for sure get all your money because there is nowhere else to get the parts 🙂 Those four brands are lower-end tubs but they spend a lot of money on old school branding and advertising to make them seem like high end, so now you have a mid-grade tub with mid-grade parts but its being marketed and priced like a high-end tub 🙂 you are paying twice what they are worth 🙂 These four brands are at the bottom of my recommended brands list, its misleading marketing and they are just not solid reliable tubs… The Arctic has a good shell but cheap parts, cheap insulation and they do not even clamp the plumbing lines. The Hot Springs/ Caldera (same corporation) is a thin shell that is supported by a high-density foam the problem with this is if you get a leak you can’t get at it to fix its a cheap way of making a shell and its a nightmare if you have service plus all the parts are crap proprietary parts which I am dead against…

    as for chemicals they all have similar technology they use saltwater or ion and UV and they all run fairly low chemical so they are pretty even on that but… The big secret that none of the manufacturers want you to know is none of the onboard systems are as good as the aftermarket products like spa marvel or aqua finesse… don’t buy any of the chemical reduction upgrades, the spa marvel will get you to lower chemical levels, easier water maintenance, and the water will last 3-4 times longer 🙂

  430. Reply
    admin August 14, 2019 at 12:01 pm

    Hey Vince

    no idea similar-sized spas will have similar amounts of water… I think that the manufacturers sometimes quote the lowest fill level and some quote the highest fill level… if you consider that you can add about 6 ” from lowest to highest fill line on an 8-foot spa you would have around 25 cubic feet of water which is around 180 US gallons…

  431. Reply
    admin August 13, 2019 at 12:24 pm

    Hey!

    I used to sell natural chemistry its spa perfect I think… it’s ok but nowhere near as good as aqua finesse or the Spa Marvel…

    Buy spa marvel here: if you use it it will give a lifetime guarantee on the jets and it keeps pH stable and lets you go super low chemical and its a good price with a money-back guarantee including the shipping!

  432. Reply
    admin August 13, 2019 at 12:20 pm

    Hey, Steve great feedback!

    I know they had a recall on the diverters from CMP that effected a few manufacturers. Master started recalling them before CMP did and it’s now a solved problem.

    And that first generation of skirts was a shit show, apparently, the new ones are fixed.

    The diverters are circles… I can’t decide which way I want them I keep coming up with arguments for both ways… 🙂

  433. Reply
    admin August 13, 2019 at 11:27 am

    Hey Shawn

    Wow, Hot springs have that area sewn up, only them and Arctic. I don’t like HS or Arctic… both brands are full of second rate proprietary parts they both spend far too much on bullshit old school branding marketing and advertising which all try and make their mid-grade spas look like high end and you end up spending a fortune because you have to pay for the tub and pay for the massive cost of the branding adverting campaigns… These meatheads are worst-case scenarios…

    You do have a local service company or two check them out and get an idea of your comfort level with them. Headwaters Hot Tub Service, Big Sky, MT 59716
    +1 406-995-7319 and Aqua Systems Spa & Pool Technology, Inc, Bozeman, MT 59718 +1 406-585-9374

    Ill see about finding a supplier for you.

  434. Reply
    admin August 13, 2019 at 11:11 am

    Hey Andy.

    Trichlor in high dosages can damage the spa, and the warranty would not cover damage from any sanitizer… yes granules would be better for the tub if you are the kind of person that will actually dose every 3 days… if yer not then you will always have water issues 🙂

    I have used trichlor for decades on all kinds of brands and have never had an issue other than the black plastic parts turning grey.

    Do not use bromine with the eco pure filters…

    if you are having good clean low chemical reliable water with AF then why change? the local guy just wants to sell you his shit to make money 🙂

  435. Reply
    admin August 13, 2019 at 11:03 am

    Hi Rebekkah

    The shows for hot tubs are done by retailers, not the factories… They all claim to be factory direct but they are not… look at the invoice, the company on the invoice is who you are buying from and yes the advertising is totally misleading… That being said in some areas it is the best way to buy a hot tub and in some, its a nightmare. It depends on the brand and the area, some places these shows have dominated the marketplace and created loads of independent service guys and sell at really cheap prices, in some areas you pay the same as retail and have crap service 🙂

    In the Salt Lake City area, I have 9 independent service guys registered… This tells me whoever has been doing sales events there has been doing them for a long time and selling a shit ton of hot tubs so its likely fine. I see the local Artesian dealer does not have great google reviews either so in any case you are likely going to deal with the rich resource of independent service companies…

    IMHO both the tubs you are looking at are great and frankly they are almost identical in parts and fabrication but the TS does perform a little better esp with the neck and shoulder jetting, the Artesian is all the little 1.5″ ow flow jets for the neck and the TS is all the 3.5″ high flow jests for the neck and shoulder… other than that they are a wash.

    There is nothing else around you to consider, the rest of the brands are not anywhere near as well built or as reliable or have as good of a parts list.

  436. Reply
    admin August 13, 2019 at 10:50 am

    Hi Allan

    Ion systems work pretty well but the claims of running chlorine free in my opinion are bullshit.

    The eco pure already is a good ion system adding another one will not make much difference.

    use this shit if you want really easy to manage low chemical water. The truth is nothing on any hot tub is anywhere near as effective as the aftermarket add-ins like Spa Marvel… not only are they lower chemical they also stabilize PH making it a lot easier to manage the water. and are so good for the system that some even give a lifetime guarantee on the jets if you use it as directed… follow the link order the spa with none of the upgraded chemical reduction systems and use it… It is the best. and if you don’t agree we refund everything including shipping… spa manufacturers and retailers don’t want you knowing about this shit they want you to buy the upgraded chem reduction systems 🙂

  437. Reply
    admin August 13, 2019 at 10:45 am

    Hey Melissa

    The only increases in cost will be heating the water from cold and it will be negligible. heat loss is more down to exposed surface area than it is to volume.

  438. Reply
    admin August 13, 2019 at 10:43 am

    The Marquis for sure. While marquis right now is having issues especially during their factory refit prior to that they were building great spas. I toured Cal spas last January and they did not make the cut for my recommended brands.

  439. Reply
    admin August 13, 2019 at 10:41 am

    Hi Chris.

    So first off Aquafinesse (and minerlux and several others) are not Enzyme systems they are mineral systems, for a long time I refused to endorse anything but these systems because they worked the best and I had tried spa perfect and other enzymes and they simply did not perform anywhere near as well. Spa Marvel pestered me for a year to try their… I refused because my experience with enzymes was just not positive and I did not have time.

    Finally, I relented and tried it… it’s awesome and worked every bit as well as the mineral systems for half the price. I have sold hundreds of thousands of dollars of Spa Marvel all with a 100% money-back guarantee and have NEVER had to refund it…

    It is the best shit on the market.

    There are huge differences between enzymes and I have used and sold spa Perfect and in my opinion, it is not as good. The Magic of a good enzyme is its survivability in a hot chlorinated environment. its all about getting the mix of enzymes right and having robust varieties.

    If you got to really high chlorine environments any enzyme will be effected but by far Spa Marvel has the highest survivability and because it is so effective at handling inorganics you can run the chlorine way down at 0.5ppm which is drinking water levels… in this environment there are no issues with spa marvel but we did find most enzymes simply did not work well.

    The X-10 works well to remove minerals and metals from the a=water which simply makes your water easier to manage and last longer and yes it is worth is and it will fill your tub for a decade if you take care of it 🙂

    Buy spa marvel here… If you don’t love it Ill refund it, I will also give you a lifetime guarantee on the jets in your new spa if you keep using it… BTW the first batch of water always sucks 🙂 inexperience and overuse and stuff int he system form manufacturing all conspire to make first batches hard to manage so reach out when you have issues we can help you 🙂

  440. Reply
    admin August 12, 2019 at 12:27 pm

    hey Bob

    Four winds I would be wary of in fact all these brands I have issues with. the Fourwinds we had here were problematic, the shell is a thin cradel supported shell with a polyester rigididiser with cradel supports and we had over 15 shell failures here on this line. its middle of the road at best.

    Endless used to be good when PDC was building their shells and they were a small operation but they got gobbled up by a big equity investment group and these guys have a history of mid-grade products with loads of goofy proprietary parts and huge advertising, branding, and marketing budgets. they market them as super high-end products but they are middle of the road at best and the proprietary parts make it a total no go plus you end up spending twice what they are worth to cover the bullshit 880’s marketing and branding bullshit... hydro pool is a similar story again bought by a big corporate equity investment group and they were nothing special even before that… its a shit show now.

    Marquis is under suspension right now, they built great stuff but they are in the middle of a big factory overhaul and I pulled a new 2018 spa from them and it was a mess. they are gonna get us back in after they are done for a factory review and pending that we might put them back on our good guy list but right now there is just no way I can endorse the line, the spa i got had 3 leaks, multiple issues and zero quality control…

  441. Reply
    admin August 12, 2019 at 12:18 pm

    strange but it sounds like they are being proactive in finding a solution, work with them, if you run into resistance then hit me up and ill bash them with my big stick 🙂

  442. Reply
    admin August 12, 2019 at 12:17 pm

    Yeah, so a good build has these main five things,

    performance is not about how many jets its about how many of the big hi flow therapy jets and flow control systems… a really good therapy massage seat will have 4 of the 3.5″ neck and shoulder jets and a pile of the big 5″ hi flow jets and the ability to divert an entire 5 or 6 hp pump tot the main seat, also the bigfoot blasters are great… read this

  443. Reply
    admin August 9, 2019 at 7:14 pm

    Yep.

    Right now yer running 3-5ppm of chlorine with the soap marvel you will run 0.5ppm like the water put of your tap.

    Buy it off my site and hit me up for the tip sheet. If it does not work for you I’ll refund it. It’s the best shit out there. Just use the search bar on the site

  444. Reply
    admin August 9, 2019 at 2:04 pm

    Yeah the problem wasn’t the amount 9f foam as much as the shoddy application

  445. Reply
    admin December 4, 2018 at 3:54 pm

    Hi Bob

    Thanks for the feedback its always helpful.

    If you ever feel inclined take the sides off that tub and shoot me some video I really think these guys probably build better than this unit and just got really unlucky but unfortunately I can only go by what I can prove and this tub was a mess.

  446. Reply
    admin August 9, 2019 at 1:53 pm

    Yep nordic is a good spa. But tell them to get you the getaway instead it’s better… they pay less for the nordic but the getaway beats it on shell thickness, good colors, and insulation

  447. Reply
    admin December 4, 2018 at 3:56 pm

    Hi Gary

    The Nordic is a good tub but if they are a master dealer they can also get getaway which is almost exactly like the Nordic but the colors are nicer and the insulation is better Nordic uses a thin film of high-density foam then a weird fiberglass wool type baton, The Getaway fills the cavity…

  448. Reply
    admin August 9, 2019 at 1:52 pm

    Hey thats a good deal.

    It likely does not have a circ pump they charge extra for them. The bullfrog would have been very similar build quality but the shell is cheaper on the BF and the performance is lower.

    Yeah there is a lot of bullshit at the event sales 🙂 you will need chemicals. Every asshole out there sings the chem free song but the reality is the best shot is the aftermarket stuff.

    Go to my site and search spa marvel. Buy it. Its fucking off the hook easy, low chem, and increases your jet warranty from 3 yrs to life if you use it regularly. And I’ll give you all yer money back if you dont like it including shipping… the one thing no manufacturer will admit is none of the chem free systems work or are anywhere near as good as the aftermarket add ins 🙂

    Happy hot tubing!

  449. Reply
    admin December 5, 2018 at 11:04 am

    Hi Brian

    $8k is a super low price, anything under 10k would be a good number. And yeah the $17k is wackadoodle, everyone does this in this industry.

    Likely it does not have a circ pump as that is sold as an “upgrade”

    Yeah we hear this a lot on lots of brands, the big race now is to have the best onboard chem reduction system but the reality is with the standard eco pure Ion filtration and the ozone its likely one of the lowest chemical standard systems out there, I would use spa marvel enzyme that will get you down to literally drinking water levels of chlorine and make it easy and reliable to keep clean. buy it on my site and help support me 🙂 money back guarantee, but trust me this is the best system out there right now, that’s why I promote it 🙂

    https://hottubuniversity.com/enzymes/

  450. Reply
    admin August 9, 2019 at 12:39 pm

    Costco sucks at hot tubs. And strong does too, search costco on the site and watch the video. Go to Costco cancel it and post back and I’ll find you a good spa.

  451. Reply
    admin January 16, 2019 at 1:26 pm

    The nice thing about Costco… Cancel it they will refund it…

  452. Reply
    admin August 9, 2019 at 12:37 pm

    So yeah go see Jaq at empress hot tubs. I also have a ton of service guys down there so hit me up if you ever have an issue.

    Big differences in enzymes. I tried dozens of them and was non plaused then finally spa marvel convinced me ( after 2 years of hounding me) to try theirs and it’s great. The trick is having the right mix of enzymes that can handle ph and chlorine and heat… dont mess around try spa marvel. If you buy it off my site its refundable and extends a lifetime guarantee on the jets, and you help support the site!

  453. Reply
    admin June 13, 2019 at 11:42 am

    Hi

    go see Jack and the girls from Empress, she is awesome 🙂

    use spa marvel, its the best one I have ever come across and if you buy it from me not only do you help support the site but you get a lifetime guarantee on the jets if you use it regularly and 100% money back guarantee.

    Buy it here

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
    Details from Google Maps
    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774
    4.3View in Google Maps

  454. Reply
    admin August 9, 2019 at 12:32 pm

    Sorry for the delay man. The 12 is borderline if you find a model with no seat then it’s fine. Try pdc spas. Just did a factory tour… well built and they do some models with just open swim areas

  455. Reply
    admin August 9, 2019 at 12:30 pm

    From a build stand point it’s good but froma performance standpoint it’s a lot lower than their island and elite lines

  456. Reply
    admin August 9, 2019 at 12:28 pm

    Yep. Some of has to do with the motors (I like the brand “US Motors” a lot has to do with the frame (stay away from steel or metal frames they are crap and noisy) and a lot has to do with vibration mitigation. The best I have seen is the master spas system where they suspend the pump on a rubber bridge.

  457. Reply
    admin August 9, 2019 at 12:18 pm

    Hi both are good spas. But forget the wood, the only part of the wood that needs protecting is the very bottom pieces and that “paint” is not just paint it’s an anti microbial anti bacterial application. It’s more expensive and better than basic pressure treating but tbh it’s not an issue unless you install yer tub in a swamp 🙂

    Coast is in the middle of some big changes. Restructuring and what not, there quality control is not great I have 3 customers with new leaky tubs in the past 3 or 4 months so I’m holding out until they get me in the factory before I endorse it. The good ones are fine but there are a few too many lemons coming out of that factory right now.

  458. Reply
    admin August 9, 2019 at 12:12 pm

    Yeah I’m not a fan of the product. You do need to prep the ground anyway and patio stones are solid concrete and about $150 for 16 of them… and def a better base

  459. Reply
    admin August 8, 2019 at 4:01 pm

    Hi Jason

    The Artesian is the best of that lot then bullfrog I would not touch any of the other brands.

    I also have like 6 independent service guys around you so you should have zero problems getting good service as long as you follow the golden rules…. get a good shell, get good long-lasting plumbing systems, and get good parts!

  460. Reply
    admin August 8, 2019 at 3:54 pm

    Hey Robert.

    The same things anyone in a cold climate needs 🙂 R-Value!!! and of course good shells, and reliable plumbing, and especially good parts!

    Pool and spa outlet in Raliegh carries Artesian, and then there is a new comer to my good guy list I just finished a 2 day factory and support review and these guys kill it, they build to a really good standard and although the insulation is not my number one its a very close second that uses HD foam and Mylar called PDC spas they are available at B & G Builders Pools & Spas in Durham.

  461. Reply
    admin August 7, 2019 at 1:05 pm

    Hey Janet

    The Bullfrog for sure right now, marquis is going through some issues and I’ve had to remove them from the recommended list until they get their shit together.

    But there are better deals, the truth is the retail hot tub market on the west coast is dead because there is a massive dealer that sells most of the tubs on the west coast and no one can otuch the pricing because they dont have retail overheads, and they have service guys everywhere.

  462. Reply
    admin August 7, 2019 at 1:01 pm

    Hi Bruce

    The price seems about right for what I’m seeing in the area. but again I don’t get into pricing too much.

    I would not buy the quiet flow I’m not a fan of the circ systems and def, not the master pur, it is the best system out there on a hot tub but the reality that no manufacturer wants you to know is that the aftermarket add ins like spa marvel or AF kick the shit out of every pone fo the hot tub systems 🙂

    just buy this shit… it is lower chemical, makes the waterway easier to manage, and extends your warranty on the jets to life! and you support me 🙂 plus ill refund it all if you don’t agree 🙂

  463. Reply
    admin August 7, 2019 at 12:57 pm

    Hey Ben

    Quite the project.

  464. Reply
    admin August 7, 2019 at 12:55 pm

    Hi Vince.

    yeah I just got back from a factory tour. they build a solid spa man I’m gonna be putting them on my recommended list to replace marquis who have fallen off the good guy list.

  465. Reply
    admin August 7, 2019 at 12:53 pm

    Pinnacle in my experience has been a bad brand. we had a dealer here that dumped a bunch of them and then ran away when the service got too crazy, we have been fixing a lot of them and they just are not great spas, cradle supported shells, no clamps on the plumbing and dodgy insulation.

    Tuscon spas sell artisan that’s the only local brand worth a damn. or go to the big deale in Pheonix they service that area.

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
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    1746 W Ruby Dr Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799
    4.9View in Google Maps

  466. Reply
    admin August 7, 2019 at 12:50 pm

    middle fo the road, not a bad price not a great price.

  467. Reply
    admin August 7, 2019 at 11:30 am

    so 60-70 Db is about the level of a normal conversation at 3-5 feet.

    I would say its a bad harmonic, I would unbolt the pump from the frame, its only bolted down to stop it moving during shipping and its actually better to have it free-floating for both the plumbing and for sure for the noise. then you can put some vibration mitigation under the motor, don’t bother bolting it back down. ideally a thick piece of rubber suspended between two small pieces of wood so the pump is sitting on a “bridge” but even a mouse pad doubled over will make a massive difference.

    Does this tub have a Steel frame?

  468. Reply
    admin August 6, 2019 at 2:43 pm

    If yer talking about the captive elite its a good price but if its the captive base model then its too much, the precision 7 is same build but lower performance. the Captiva comes somewhere between the HL and the Ts from master.

  469. Reply
    admin August 6, 2019 at 2:40 pm

    Hi Alex

    Its brutal isn’t it? the marketing guys are just so damn good I read some of the bullshit pitches and even knowing the truth im almost swayed by the fantastic bullshit parade!

    Aqua living I would say no. its mid-grade but Catalina seems like a good brand but they must live in a cave, they are one of the few guys not either threatening to sue me or begging me to come see them 🙂 I even hit them up a couple of times but just zero response… So either they are hiding something and don’t want me to see the factory or they live under a rock and don’t realize that half the buyers in North American spend 40 minutes with me before they spend a billion dollars 🙂

    I can’t endorse something if I have not seen the production facility, too many of these guys saying one thing and doing another entirely.

    Marquis is a perfect example… I endorsed them for years but could never nail them down on a factory review then I got a new V series and its a wreck, shoddy quality control and 3 leaks on a brand new unit… i reach ed out and they said they are in the middle of some big factory changes and will have me out when they are done but right now its a mess.

    the master looks like a good deal and it is a great performing spa. check out the Artesian as well Spas Direct Of Texas down in Dickinson sell them.

  470. Reply
    admin August 6, 2019 at 1:48 pm

    Hey, Jim sorry for the late response man.

    Aqualiving is the lower end for sure, its a cradel supported shell, low-end parts, and insulation. You can not build a good spa that retails for this price especially in an acrylic finish.

    I would look at the roto mold spas like Getaway hot tubs or Nordic in northern GA you could try these guys

    Atlanta Spa & Leisure Inc
    Owner Adam

    the last 3 months we have sent them 7 to 8 leads and all but one were sold tubs.
    Remove
    Details from Google Maps
    6120 GA-400 b, Cumming, GA 30028
    http://www.atlantaspa.com
    +1 770-888-3636
    5.0View in Google Maps

  471. Reply
    admin August 4, 2019 at 10:44 am

    Go see suntek Pools and Spas in Farmington. I sent a lot of customers to these guys they do a great job their pricings good their service is good and they carry good brand.

    Don’t buy salt water.it is 30 year old technology and all its does is take a highly corrosive salt and make chlorine 😱! There is way better systems out now for way less money. The big secret the manufacturers do not want you to know? None of the onboard systems are anywhere near as good as the additives. Use this shit! It’s awesome it keeps your water stable it’s lower chemical it’s easier to use, the water last longer, it’s a no-brainer and we’ll give you a lifetime guarantee on your jets if you use it as directed buy it for me help support my side and if you don’t like it I’ll give you your money back

  472. Reply
    admin August 4, 2019 at 10:36 am

    The biggest difference between the Twilight in the Legacy Spa is performance. A lot of companies do this with warranties they simply price in more warranty with the more expensive tubs. You can likely buy an extended warranty for the Legacy if you wanted to.

    Legacies a really good tub for the money. It’s built well in the performance is on par with most tubs but again Twilights in a kind of a special class of its own when it comes to Performance it’s a monster

  473. Reply
    admin December 3, 2018 at 6:36 pm

    Hey Marilyn

    They are both well-built spas. you should have the same reliability with both but they are fundamentally different spas…

    The twilight is a crazy hi-end therapy spa the jetting is a lot better, the flow control lets you put more than twice the volume of water through he mains seat… it’s all about massage. The Legacy is like most top end tubs, loads of jest and a good mix of hi flow and regular jets.

    Whether the upgrade is worth it is really subjective… for me, it worth it because for me its all about the massage. For most people, it’s not such a difference but I’m 50 and have had 5 major orthopedic operations and raced at Canadian nationals this year with my 15-year-old son and placed 10th out of almost 30 boats full of future team Canada members… I play pretty hard for an old guy so its all about massage for me 🙂

  474. Reply
    admin August 4, 2019 at 10:34 am

    Hey Jennifer.

    Yeah as a shorter person you’re always going to struggle and yes the booster seats do work really well. Make sure you buy the good ones there a heavy weighted pillow don’t get the the ones you fill with water. Go ahead and post the price all edited before I approve it anyway. Although to be honest with your pricing is very Regional costs a lot more money to do business in some places than others so I won’t be a lot of help

  475. Reply
    admin December 3, 2018 at 6:23 pm

    LMFAO Jet envy!!! I’m gonna steal that one 🙂

    Yer screwed… And not in a smiley afterglow kind of way either… All the good chairs are made for us average people, you exceptional people just won’t fit them right but yes… The good booster seats work awesome, you don’t want the ones you fill with water though you want these… if ya can’t find them let me know I will!

  476. Reply
    admin August 4, 2019 at 10:32 am

    Check out our Atlanta spa and Leisure in Georgia or David’s Home Entertainment for Master Spas. And I reasonably close second would be Coast Spas sold at Atlanta hot tub company

  477. Reply
    admin August 4, 2019 at 10:30 am

    Check out

  478. Reply
    admin December 3, 2018 at 6:07 pm

    Yeah I got a guy a little ways away but he is awesome, has a location in Arizona too and just takes good care of people.

    Swim Spa International
    Micheal Phelps
    John flaningan Ceo
    4235062913
    swimspainternational@gmail.com
    Remove
    Details from Google Maps
    6228 Airpark Dr Suite B, Chattanooga, TN 37421
    chattanooga.swimspas.us
    +1 423-355-8930
    5.0View in Google Maps

  479. Reply
    admin August 4, 2019 at 10:25 am

    It is what it is… An inexpensive hot tub line with a Cradle supported shell, mid to low end performance, and substandard insulation system.

  480. Reply
    admin December 3, 2018 at 5:54 pm

    Man those shell designs are ancient, I think they took the ones other companies threw away 🙂 all the sharp angles and terrible use of space 🙂 Water environments are all about space, and the footwells on most of the models make them no good for anything over 2 or 3 people.

    Jetting wise they are all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2k…

    Finally, the insulation is bad tech that has been banned in all the regulated industries for cold climates. Now in this unregulated industry, they are the miracle insulator. https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

    Dude Ill be honest the Toronto hot tub at Home Depot would be a better buy. there is also a guy down there that does Master Ill send you his details.

  481. Reply
    admin August 2, 2019 at 11:53 am

    From everything I could find out it’s on par with all their stuff.

    What are the things I like about master and Artesian is that all of their tubs are generally built the same way in the only difference between the higher and lower ends is performance

  482. Reply
    admin July 31, 2019 at 10:41 am

    Hi Diana

    I recently took marquis off my good guy list, they told me they were doing a lot of things that ended up not being true, I got a new 2018 and it was a mess.

    There is a bit more work to maintain water in a smaller tub its all down tot he amounts fo contaminates per gallon (or part per million) but use this stuff and you will have a much easier time and can run a lot lower chemical levels.

  483. Reply
    admin July 31, 2019 at 10:38 am

    Hey Robin

    look at getaway hot tubs or Nordic hot tubs or Dreamaker.

    The getaway is better built and better insulated but the Dreamaker is a close second and the Nordic is not bad.

    You can find the getaway here:

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
    Remove
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    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827
    4.7View in Google Maps

  484. Reply
    admin July 31, 2019 at 10:33 am

    Hi Gina

    it here nor there really, they don’t get in through the bottom, especially if you have it on a patio stone base they get in through the little gaps in between the skirt and the shell or the skirt and the base.

    Mice and rats and vermin, in general, hate steel wool!!! if you take a little steel wool and stick it in any little gap you see and around under the lip of the shell and tack it in place with a bit of expanding foam they will leave it alone…

  485. Reply
    admin July 31, 2019 at 10:31 am

    its likely your filtration rate.

    if the filtration rate is set too high especially in hot climates you can overheat from the waste heat fo the motors! set filtration to about 2 or 3 hours every 12 hours, if it still does this in the really hot parts of the summer just put it in economy mode…

  486. Reply
    admin July 30, 2019 at 2:41 pm

    Hi Ron

    Bullfrog, Dreamaker, or nordic are all solid buys and yes they would be my 3 out fo that list.

  487. Reply
    admin July 30, 2019 at 1:05 pm

    Hey Tom

    The only local good guy is the Artesian but I’ve had a couple of customers report back service issues 🙁 there is also a beachcomber dealer, overpriced and lower performance but good build.

    The guy that comes out there 2x a year for the big sales event is this guy our of Kitchener, he sells a lot of spas there.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.6View in Google Maps
    43.41791, -80.4531

  488. Reply
    admin July 30, 2019 at 12:51 pm

    Hi Michelle

    No don’t order AF order spa marvel here:

    No Do not order any of the upgraded chem reduction systems

    No do not order quiet flow

    Biomagnetic is good and it’s free and standard.

    ill send you a follow link 🙂

  489. Reply
    admin July 30, 2019 at 12:31 pm

    No, I would not buy one, its middle fo the road with low-end insulation and marketed and branded to hell trying to make it sell for more than its worth.

    Pools unlimited does Vita slightly better spa and a lot better price…

  490. Reply
    admin July 30, 2019 at 12:12 pm

    Hi

    I totally know them, the regular line is middle fo the road, it has a cradle supported shell and an insulation system that is less than a third of the r-value to meet code on a house… The parts are good.

    In Hamilton area I would go see these guys, they sell all over the area

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.6View in Google Maps
    43.41791, -80.4531

  491. Reply
    admin July 30, 2019 at 12:07 pm

    Man I’m, not a fan anymore, I had a lot of issues with the vector 21 I brought in for review.. leaks faults and carelessness.

  492. Reply
    admin July 30, 2019 at 12:05 pm

    No worries dude.

    Have a great day!

  493. Reply
    admin July 30, 2019 at 12:00 pm

    it’s a Thermospa.

    not great really low-end shell and insulation

  494. Reply
    admin July 30, 2019 at 10:26 am

    Hi Joey

    Not many retailers there because a lot of spas are bought from out of state, the west coast is expensive to do business in and you can save a couple of grand by buying from out of the market. I know this because there are literally 10 independent service companies there fixing hot tubs, you see this in areas where big event sales have been the primary sellers of hot tubs for a long time. I know Master, Dynasty and other brands do a lot of big shows there.

    Locally you have the regular crap from the big marketing companies selling mid-grade overpriced crap like HS and Jac but there are a few good local options but they are expensive.

    So Black Pine sells Artesian That is the best bet if you by local, then on the second tier, you have Nordic (entry-level) and Bullfrog which while not my top picks they are certainly better than the other stuff.

    Ther is a west coast guy I deal with a lot for the out of state stuff ill send you his info.

  495. Reply
    admin July 29, 2019 at 10:30 am

    hey Dave

    The Tampa area is like the West Coast… no good dealers but loads of great independent service guys, its because of South East Spas, they own Florida and sell most fo the tuybs there and have service guys everywhere…

    Hit them up:

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
    Details from Google Maps
    4260 Cleveland Ave, Fort Myers, FL 33901
    southeastspas.com
    +1 239-202-0225
    5.0View in Google Maps

  496. Reply
    admin July 29, 2019 at 10:27 am

    Hi Melisa

    IMHO its a mid-grade spa with a lot of fancy marketing and bullshit. it uses a thinner cradel supported shell and the insulation system is a joke, Mylar was basically banned in the housing industry in the ’80s and now in this unregulated industry its the miracle insulator 🙂 its cheap… I would not touch the brand when they were a Canadian owned company and now that they are owned buy a big equity investment corporation out fo the US with a reputation for great marketing and mid-grade overpriced spas I would not even consider it.

    There are a couple of Beachcomber dealers which for sure would be a better build but the performance on the Beachcombers is low and the price is a joke there are lots of brands built to the exact same standard with the same parts for 2/3rd the price. 🙂

    International pool and spa in Thornhill carries Coast which would be better and then my buddy griff carries master which would be a lot better… check him to see but I’m sure he has service there probably through the local independant Elite Hot Tub Service in Oshawa they have a 5 star google rating for service in the area.

    hit griff up at:

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
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    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  497. Reply
    admin July 29, 2019 at 10:14 am

    There are literally no master dealers anywhere near you, I think that one of their big show areas, I see like 8 independent service guys around there, that’s usually a sign of a lot of tubs being bought from outside of the local market.

    let me dig in I know a guy who does a lot down there maybe he can help you.

  498. Reply
    admin July 28, 2019 at 10:49 am

    Hey Ashley.

    Def the tropic seas… the other two are not something I would buy.

    for sure no matter what you buy this shit is the bomb… its super healthy, natural, low chem, easy to manage..

  499. Reply
    admin July 28, 2019 at 10:46 am

    Hi Robyn

    hard to say I really don’t know the brand, but in my opinion, you need to be in the $3500 for a product that’s not just going to be landfill…

  500. Reply
    admin July 28, 2019 at 10:43 am

    Hi Kathy.

    I’m gonna reach out to a few manufacturers and see if they want to do a good deed 🙂

  501. Reply
    admin July 26, 2019 at 2:32 pm

    3k is used spa area…

    if you see any you are considering shoot me the specs and ill comment on them.

    the inflatable spas are landfill… they do not usually last much past a season.

  502. Reply
    admin July 26, 2019 at 2:31 pm

    3k is used spa area….

    if you see any you are considering shoot me the specs and ill comment on them.

    the inflatable spas are landfill… they do not usually last much past a season.

  503. Reply
    admin July 26, 2019 at 2:30 pm

    First off the shell designs made me smile, there are right out of the 80’s all the sharp angles and terrible use of space 🙂 Water environments are all about space, and the footwells on most of the models make them no good for anything over 2 or 3 people.

    Jetting wise again this is right out fo the 80’s all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2k…

    Finally, the insulation, forget it these radiant barriers were basically banned in the 80’s in regulated industries, now in this unregulated industry they are the miracle insulator… laughable cheap outdated… https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

  504. Reply
    admin July 25, 2019 at 11:10 am

    Hey Jay

    The South seas are solid the Nordic is good as well but not to the level of the Artesian… None of the other three I would even consider.

    With yer strong american dollar you can also pop over the border and get one from Niagara falls 🙂 you have a local service guy near you.

    Niagara Hot Tubs
    227 Bunting Road Unit F, St. Catharines, ONT, L2M 3Y2 Niagara Hot Tubs
    227 Bunting Road Unit F, St. Catharines, ONT, L2M 3Y2
    Phone: 905-684-0770
    info@niagarahottubs.com
    http://www.niagarahottubs.com

    Debbie is the owner and her email is info@niagarahottubs.com
    Remove
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    227 Bunting Rd Unit F, St. Catharines, ON L2M 3Y2
    View in Google Maps

  505. Reply
    admin July 25, 2019 at 11:08 am

    I literally have 8 independant service guys in Nevada… you will not have service problems, go with whoever the phoenix guys recommend and if you ever have an issue hit me up…

  506. Reply
    admin July 25, 2019 at 11:06 am

    Hi Debbie

    Yes, you would and the Master Pur is UV tech with ozone so its one of the better on bard systems but…

    The one thing that no hot tub manufacturer or retailer wants you to know is this:

    None of the systems on any ho tub of any brand is anywhere near as good as the aftermarket add-ins 🙂

    I would never order any of the chemical reduction upgrades, Just buy this shit… its cheaper, lower chem, healthier, natural, makes your water way easier to manage and the water stays clean and clear 3x longer… It also has a 100% money-back guarantee and extends the warranty on your jets out to lifetime if you use it as directed 🙂

  507. Reply
    admin July 25, 2019 at 11:02 am

    Wow great insight, i generally distrust all the rating sites, they are soo easy to manipulate the free ones and the others are all pay to win 🙂

  508. Reply
    admin July 25, 2019 at 11:00 am

    Sweet thanks!

  509. Reply
    admin July 24, 2019 at 8:23 am

    Man yer the second kawarthian in 2 days 🙂

    You have nothing out there anywhere so you almost have to go out fo market hit this guy up he does a lot of out of market stuff.

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
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    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  510. Reply
    admin July 24, 2019 at 8:20 am

    In some areas, you need a local dealer but there you have a dozen independant service companies that just fix hot tubs, Also some brands you def need local dealer esp groups like Hot Springs and Jacuzzi and Arctic because they use goofy parts that just fit their hot tubs so yer screwed. but Master uses as North American top OEM parts list so no problem at all getting parts and repairs. they must have been doing that show for a long time there so yeah you should be fine.

    if you ever had an issue there just hit me up and ill hook you up with good service guys.

  511. Reply
    admin July 24, 2019 at 8:15 am

    Its another company that reached out to us, they want to build us a private label spa built to my specifications.

    I flew in and spent 2 days with them, great people and they are building awesome spas. They are using an insulation system that is not my top rated but still better than maist of the stuff out there and everything else they do is crazy good.

  512. Reply
    admin July 23, 2019 at 8:01 am

    so in the real world, 5 hp would draw 28 amps @ 230v 🙂 seeing as the TS 8.25 draws almost 40 amps and both spas run on a 50 amp breaker I would have to say they might be exaggerating 🙂 both spas flow about the same amount of water ignore dumb shit hot tub people and the Hp claims.. Ask for the current rating of the electric motor if you want real number sot compare, I think the TS uses 2 – 14 amp motors and the piper glen uses 3 – 8 amp motors and 2 – 3 amp motors. We also know that bigger pumps are a lot more efficient… Trust me there is little flow rate difference both spas are pretty solid performance units.

    Both units should be similar in price.

  513. Reply
    admin July 23, 2019 at 7:51 am

    Man, I don’t like any of them 🙁 and I’ve got nothing around you! no good brands, no service guys nothing!!!

    so…

    Hot Springs, caldera, Freeflow – The same parent company big marketing and old school branding so you pay twice what they are worth to cover the cost of all the advertising and branding and they spas are nothing special…

    Jacuzzi, D1, Sundance – The same parent company big marketing and old school branding so you pay twice what they are worth to cover the cost of all the advertising and branding and they spas are nothing special…

    American Whirlpool, Vita – The same parent, they are not like the other two so the price is a lot better and the build quality is similar.

  514. Reply
    admin July 23, 2019 at 7:44 am

    Hey Jen

    I’m not a fan of the Hot Springs… these guys are a great old school bullshit marketing and branding corporation built mid-grade spas and you need to pay twice what they are worth to cover the cost of all the branding and advertising 🙂

  515. Reply
    admin July 23, 2019 at 7:42 am

    they sound ok but I have not seen them, I called and asked to see the factory and they never returned my call 🙂 maybe they live under a rock and don’t realize that half the buyers in North America spending around a billion dollare come to me for advice lol

  516. Reply
    admin July 23, 2019 at 7:40 am

    Hey Elaine

    The ease of use has less to do with the spa and more to do with what you put in it 🙂 The big lie right now is all the miracle chemical reduction systems you can buy ion your hot tub 🙂 its not that they are bad but none of them ware as good as the aftermarket addons… No matter which one you buy do not buy any of the bullshit chemical reduction systems 🙂 buy this shit… not only is it less expensive, it more reliable, and lower chemical and easier to manage water and its natural and gives you a lifetime guarantee on the jets if used as directed from new… its a no brainer and I put my money where my mouth is… you no like I refund including shipping…

    for dealers absolutely go see these guys, I know them and have seen their operation, good quality products, and good service and back up.

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
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    1746 W Ruby Dr Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799
    4.9View in Google Maps

  517. Reply
    admin July 23, 2019 at 7:37 am

    Hi jeff

    Extended warranty is dependant on how risk-averse you are 🙂 most people lose on the deal but a few win… decide if you want to roll the dice or not

    No matter which one you buy do not buy any of the bullshit chemical reduction systems 🙂 buy this shit… not only is it less expensive, it more reliable, and lower chemical and easier to manage water and its natural and gives you a lifetime guarantee on the jets if used as directed from new… its a no brainer and I put my money where my mouth is… you no like I refund including shipping…

  518. Reply
    admin July 23, 2019 at 7:33 am

    Hey Guys!

    I know the area well spent many a summer day in Gan and around the islands lovely place.

    There are 3 service guys around you so if you stick with a good brand you should be ok for service even if the local dealer is crap. 🙂 But yer right the best service you will ever get is when yer buying and if they are fucking that up then its likely a shit show…

    locally the best for build and performance is the Artesian, then the beachcomber for the build but they are a bit sluggish and low end performance, Coast can be good but their QC is not as good as the other two.

  519. Reply
    admin July 23, 2019 at 7:23 am

    Hi Bryan

    Between Lexington and louisville, I have 6 service guys on the system so when yer ready to buy hit me up I will make sure whatever you buy you get taken care of.

    They are all good choices but I’m not a fan of the seating at the other end.. too far away to be part of the seating and wasted space the swim area is tiny for a 21 footer…

  520. Reply
    admin July 23, 2019 at 7:18 am

    No worries, No matter which one you buy do not buy any of the bullshit chemical reduction systems 🙂 buy this shit… not only is it less expensive, it more reliable, and lower chemical and easier to manage water and its natural and gives you a lifetime guarantee on the jets if used as directed from new… its a no brainer and I put my money where my mouth is… you no like I refund including shipping…

  521. Reply
    admin July 23, 2019 at 7:14 am

    Hi Dave

    Both solid spas from a build standpoint. and both are great spas and should be around the same price, I’m going to split hairs here…

    AGCE – Direct flow is really nothing special… all seats have the air control and the ability to run high or low speed and they button right beside the seat is cool but really not much 🙂 its one of those things manufacturers package up and make sounds like new tech and its really just re-marketing of something everyone has already 🙂 the funny part is they pretend that its more efficient to have a pump for each seat and I’m sure their logic would be that you only need to run the pump for the seat you use but we also know that the efficiency is way higher on one big pump so its a bit gimmicky… The neck jets are only the little 1.5″ low flow jets, I like the big 3.5″ for this feature it moves a lot more water and for big muscle masses like the shoulders and neck you need it.

    MSTS8.25 – First off I like the 8.25 better than the 8.35 same reason as above two bigger pumps are better than a bunch of smaller ones… the neck jets are the larger 3.5″ and with the bigger pumps it means you can put a whole large pump to the main captains seat and a whole one to the foot jets so you can flow more water through them. I really think the main seat in the ts is the top massage seat out there right now.

    Either tub should serve you well but the TS edges it out just a bit.

    No matter which one you buy do not buy any of the bullshit chemical reduction systems 🙂 buy this shit… not only is it less expensive, it more reliable, and lower chemical and easier to manage water and its natural and gives you a lifetime guarantee on the jets if used as directed from new… its a no brainer and I put my money where my mouth is… you no like I refund including shipping…

  522. Reply
    admin July 23, 2019 at 7:00 am

    Man so many possibilities…

    1st if its the first batch then dump and restart.

    2nd watch the main things like limiting soap (don’t wash your swimsuits with detergent and when you do rinse them well) no clothing like t-shirts and if people are slathered in sunscreen rinse off first.

    3rd make sure the filtration rate is set high enough, the general rule of thumb is 2hrs every 12 for 2-4 bodies a week through the spa (each time someone goes in its a body through the spa) increase to 4hrs every 12 for 4-8 bodies a week and go to 5 or 6 for more.

    4th they use a pressure filter housing, sometimes there is a flapper valve in the bottom that opens and closes when the pumps come on high speed if its broken the water might be bypassing the filter.

    general rules— balance alkalinity to the high end of ok then balance Ph only do it once a week do not micromanage the water,
    — always leave the cover off after shocking for at least 20 mins.

    5th all enzymes are not the same, I’ve tried loads and this one is the bomb and has a money-back guarantee if it does not solve the problems.

  523. Reply
    admin July 23, 2019 at 6:50 am

    That bastard!!! that’s my line!!! I’ll sue him!!! 🙂

    (I think all us old hot tub guys use that one 🙂

    if you ever have issues let me know although I know Ted he is solid you won’t need me 🙂

    EXCEPT— buy this shit… its super good and makes water care a breeze and is healthy and gives you a lifetime guarantee on your jets and is super low chemical and keep the water balanced and healthy and is all-natural 🙂 and it helps support me 🙂 also subscribe to my videos because we have a pile of videos coming out to help hot tub owners!!!

  524. Reply
    admin July 23, 2019 at 6:46 am

    Hi Wade and thanks for the donation, it helps me stay away from all the asshats trying to buy my love 🙂

    For just a solid reliable hot tub its hard to beat the rotomoulded spas, unfortunately, most of them are cheap crap but there are two companies building high-end roto molds and bang for the buck they are hard to beat. The best fo the lot is the New getaway line, its one of the only rotomold spas I have seen with a heavy thick shell, nice color choices great parts list glued and clamped plumbing and full foam insulation. A close second would be Nordic spas but the colors are yuck and the insulation is middle ground.

    for water, care ignore any and all of the hot tub sales peoples p[atter on this because the truth is the aftermarket stuff beats the hell out of all the onboard systems… Once you buy a hot tub come here and buy this shit… I give a 100% money-back guarantee if your not happy, and if you use it as directed a lifetime guarantee on the jets in your hot tub no matter which brand! its lower chemical and way easier to manage your water and the water last3-4x longer… and its healthy and natural 🙂

    go see these guys and look at the getaway spas, I can’t find a Nordic dealer around you.

    Master Spas of Northern WI
    Remove
    Details from Google Maps
    2138 W Wisconsin Ave, Appleton, WI 54914
    masterspaswi.com
    +1 920-727-1700
    4.3View in Google Maps

  525. Reply
    admin July 23, 2019 at 6:35 am

    Hi

    I have never heard of them.

    The no claps is a deal-breaker, its expensive to do but critical, leaks cost $300-$500 each to fix.

    From the jetting, they are going to be pretty mid-range for performance, mostly the small low flow jets

  526. Reply
    admin July 23, 2019 at 6:32 am

    Hi Marla

    First off the Artesian is built to a much higher standard than the Vita, the shell is stronger, the plumbing is better and the insulation is way better.

    I do not like steel frames, its a gimmick they are cheap and rust out and hare noisy, timber is the way to go…

    Guys using cheap insulation like a bit off bluemax or another batton type attic insulation with some foil on it will tell you that leaks are hard to find on full foam tubs, but that’s old school, they are just scaring you to justify the cheap insulation they are using and they7 know it!!! its dishonest… Back in the day when we used full foam it got hard and was a nightmare for finding leaks but hardly anyone except crap Like Hot Springs (Mexican) and Canadian Spa (China) and they use it because they have thin shells and need the hard foam to prop up the cheap shells. The good guys like Artesian and master and many others are using a new more expensive foam that never hardens… it lets you get 4x the R-value than the Vota and still have easy access to plumbing and it costs about $400 more!!!! Watch this video

    The Vita should be a couple grand cheaper.

  527. Reply
    admin July 23, 2019 at 6:24 am

    SF is a goofy market, hardly any retailers and the ones that are there carry the overpriced bullshit brands with all the flashy marketing and massive branding budgets… But… There are dozens of good independant hot tub service centers in the area and there is a guy in Sacramento that sells across the bay area and uses these independents for his service network.

    hit this guy up.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  528. Reply
    admin July 23, 2019 at 6:22 am

    Happy hot tubbing.

    If you ever buy on my recommendation and have issues hit me up ill make it right.

  529. Reply
    admin July 23, 2019 at 6:21 am

    Hi Larry

    I visited Cal spa in January 2018 and did a full factory tour to see about putting them into my recommended brands but there were just too many issues… That shell is a marketing gimmick, yes technically there is steel re-enforcing but the “steel reinforcing” is literally about as thick as the edging you use for drywall… The shell is a regular mid-grade cradle supported shell and they have big quality control issues, the number of tubs tagged for issues in the factory testing line was staggering… They stopped using balboa on all but their top line and they have stopped offering full foam standard its no an add on option.

    So is it a nightmare brand like the big heavily marketed branded meatheads? No not quite, and its better than a lot fo the run of the mill stuff but not good enough for my recommended list.

  530. Reply
    admin July 22, 2019 at 8:51 am

    That spa uses a full foam package which means it is the highest R-value you can get on a hot tub without totally screwing yourself for access. It also uses an active heat reclaiming system taht re-uses the motor waste heat, its as good as it gets. and built well.

    No local dealers but there is like 8 independant service companies within 20 miles around you, the local companies must not service their own spas or there must be a lot of hot tubs bought from out of the local market. The good thing is you can buy from anywhere and get good local service in an area like this.

  531. Reply
    admin July 22, 2019 at 8:46 am

    performance wise it fairly basic but build wise it is good. the other one to check out is the Getaway hot tub here:

    East Coast Spas
    Status: HTU APPROVED RETAILER

    When you buy from a Hot Tub University approved retailer we will stand behind you if you ever need help.
    Ben and the guys at East Coast spas have helped out a ton of people coming to this site. They do it all, Great Spas, great price, good solid customer care and experience.

    John sales manager
    Owner Dan Henry
    Email : dhenry@eastcoastspas.com
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    1424 Easton Rd #300, Hatboro, PA 19040
    http://www.eastcoastspas.com
    +1 877-755-7727
    3.5View in Google Maps

  532. Reply
    admin July 20, 2019 at 12:44 pm

    let me know if you ever need anything 🙂

    Happy hot tubbing…

  533. Reply
    admin July 20, 2019 at 12:42 pm

    Hi Krista.

    He actually said that Artesian is the only brand made in the US? is he nuts??? LOL

    Its a good well made spa but that price is bat shit crazy 🙂

    And performance-wise it is up there but the neck and shoulder jets system is a disappointment it only uses the little 1.5″ neck jets you need the 3.5″ ones to move enough water for neck and shoulders. Im also not a fan of the goofy raised edge, it makes you cover super expensive to replace but its a minor issue.

    go see these guys and look at the LSX or the Twilights, same build and parts but better performance and I’m thinking a better price for sure…

    Leisuretime Warehouse
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
    Remove
    Details from Google Maps
    30140 Lakeland Blvd unit 1, Wickliffe, OH 44092
    leisuretimewarehouse.com
    +1 440-623-7554
    4.7View in Google Maps

  534. Reply
    admin July 20, 2019 at 12:35 pm

    Hi Larry

    Yeah, that marquis was a real letdown, I feel like the lied to me man they told me so many things they were doing that they just aren’t. Its why I simply will not endorse a brand that does not give me full unfetter3ed access to their factory and staff.

    Funny enough we just finished touring a great brand called PDC, Frankly, they surprised me! they were not on my radar but man they build to a high standard and they are likely going to replace Marquis in my top three.

    So near you, you have Spa & Pool Outlet in Raleigh, They Do Artesian which is solid, then you have B & G Builders Pools & Spas in Durham doing PDC.

    Then you have these guys a bit away doing Master

    Innovative Spas
    Status: HTU ALL STAR

    These guys I have met and spoken to and have a good operation with a great line of spas

    Owner: Whitney Elliot
    Dealers # +1 757-490-7727
    http://www.innovativespas.com
    whitney@innovativespas.com
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    155 S Rosemont Rd, Virginia Beach, VA 23452
    http://www.innovativespas.com
    +1 888-313-7727
    4.5View in Google Maps

  535. Reply
    admin July 19, 2019 at 10:07 am

    Hi Michelle

    There are no dealers there for master, but there are tons of service centers. I think master does a show there every couple of months.

  536. Reply
    admin July 19, 2019 at 9:58 am

    Hi Teri

    There are 5 independent service centers in redding so you should not have any issues on that front but nowhere I know to wet test.

  537. Reply
    admin July 19, 2019 at 9:56 am

    Hi Sara.

    the main difference between the lines ios performance. if you really want therapy massage then the twilight and LSX are insane. the clarity is well built and has what mpost spas have for massage and is great for entertaining with the big open footwell. the twilight and LSX are all about massage.

    local dealer is:

    Leisuretime Warehouse
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
    Remove
    Details from Google Maps
    30140 Lakeland Blvd unit 1, Wickliffe, OH 44092
    leisuretimewarehouse.com
    +1 440-623-7554
    4.7View in Google Maps

  538. Reply
    admin July 19, 2019 at 9:53 am

    The Jacuzzi has a high price and it is not because its a super good hydrotherapy spa its because their corporate business model is to spend scads of cash on old school branding, marketing, and adverting 🙂 That shit costs a fortune especially now where the bang for the buck on traditional adverting is so small, and where customers value “branding” less and less as the realize its a scam to charge high prices especially with guys like me having way more impact on Buyers decisions for zero money. Frankly the big guys out there are dinosaurs, they are too stuck in the old way of doing business to truly innovate their marketing approach way of doing business. They need to shift away from building mid-grade products using proprietary parts with planned obsolescence to just building sustainable rock-solid products with open source parts and then generate robust public support to sell their products for them… but that’s a whole nother story, for now, suffice to say that the really big marketing brands are all bad buys for the end-user…

  539. Reply
    admin July 19, 2019 at 9:51 am

    Hi Rich

    Man, I have a new video coming for Marquis… Someone warned me a while ago that they had some big changes down there and man that tub I got was a piece of shit it now has 3 leaks on it… its a shit show.

    The master stuff is just built well and backed well. they had a recall on a diverter cap but they actually started recalling it like 5 months before the manufacturer of the cap and it was a small issue and an easy fix but for the most part, they are building great spas.

    if you can fit it in the bigger spas offers better room and usually better performance. the price on that 2 isn’t that much different. and none of the options are critical. use this shit for great easy water care, its 100% guaranteed or refunded, expents the jets warranty out to lifetime if used as directed and is super low chem and easy to manage the water…

    for service hit them up first if you have issues try these guys:

    Dr. Spa Service Center
    Remove
    Details from Google Maps
    2305 Pringle Rd SE # H, Salem, OR 97302
    +1 503-364-1705
    4.5View in Google Maps

  540. Reply
    admin July 19, 2019 at 9:45 am

    Hi Emily.

    Refurbished spas can be a great buy, does he give you a warranty?

    insist on seeing it running with the sides off, look for leaks, video the equipment area and send it to me, pan slowly around and zoom in on parts… send me the video…

  541. Reply
    admin July 19, 2019 at 8:37 am

    It’s a tough one man if they are holding tight on the price its because that what they need to make to be viable… simple as that… a business guy will get a top price if he can but he will not let a customer walk if there is room to move…

    Both dealers have solid reputations so I think its a wash there, plus if you ever had a problem hit me up and I’ll wack them with my big stick and get it fixed… No one wants the guy with half the buyers in the world coming to him for advice posting about screwing a customer around LMFAO. I’ve hammered more than a few manufacturers and dealers into doing what right for customers 🙂

    Price-wise the two tubs are really in different classes and should be different prices and maybe the dealer being an asshole is because he’s going I’m not matching a mid-end performance spa with my highest-end performance tub… 🙂

    The BF X-8 has only 5 of the expensive hi-flow therapy jets and the rest are mid and low flow, it has no real foot or neck jet system and really should compare more to the Healthy living line, not the Twilight… Those two tubs are not even close to the same performance. and that does not even take into account that the BF has a much less expensive pedestal supported shell vs the high-end hand-rolled self-supporting shell on the twilight…

    Neither are bad tubs but they are not in the same class.

  542. Reply
    admin July 19, 2019 at 8:26 am

    Its a stupid fight to have between two dealers 🙂

    The reality is the dealer who sells you the spa is responsible for the service on any brand of hot tub so you need to make sure the guy selling it to you will servece it.

    You have to look at this from a business standpoint. Dealer one is in a high-cost of doing the business environment and part of their price structure is the service and support for the product in that area. The cheaper dealer is looking at this like “if all I have to do is sell the spa and walk away then I don’t have any-associated costs and don’t need to make much profit”… It’s called dumping… he is dumping a spa in another dealers area with no costs, the reality is he should cut a deal and pay the dealer in the area to take you on, which would then put your cost back up. And that’s fair there is a cost with any product you need to service and take care of 🙂

    Now if yer the kind of guy that can troubleshoot and put parts in fine… or you have a local service guy than can but if you are like most people and need the dealer support then its short-sighted… You are just deferring costs from paying upfront to paying as you go or in the case of the DIY guy saving cash upfront and paying with labor as you go :-).

  543. Reply
    admin July 19, 2019 at 8:15 am

    Yeah, the Coast claims to do a hand-rolled self-supporting shell. and she is right they do all the right techniques and seem to be improving their quality control.

    Also, check out the Pool and Spa center in Boise they sell Artesian same build quality.

    The Jacuzzi high price is not because its a super good hydrotherapy spa its because their corporate business model is to spend scads of cash on old school branding, marketing, and adverting 🙂 That shit costs a fortune especially now where the bang for the buck on traditional adverting is so small, and where customers value “branding” less and less as the realize its a scam to charge high prices especially with guys like me having way more impact on Buyers decisions for zero money. Frankly the big guys out there are dinosaurs, they are too stuck in the old way of doing business to truly innovate their marketing approach way of doing business. They need to shift away from building mid-grade products using proprietary parts with planned obsolescence to just building sustainable rock-solid products with open source parts and then generate robust public support to sell their products for them… but that’s a whole nother story, for now, suffice to say that the really big marketing brands are all bad buys for the end-user…

  544. Reply
    admin July 19, 2019 at 7:17 am

    The Coast for sure by far. The arctic insulation is cheap and low r-value, the Chinese parts are all proprietary, and they don’t even clamp the plumbing… check out this video… the Coast on the other hand has the same quality hand-rolled shell, a way better parts list that is easily sourced and they clamp the plumbing lines, IMHO the best thing about ASrctic is the marketing and branding, the product is middle of the road.

    Even better go see the H2X or Phelps swimmers…

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
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    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774
    4.3View in Google Maps

  545. Reply
    admin July 19, 2019 at 7:13 am

    I Tim.

    They are nowhere near the same… Saltwater is a crap system it uses a highly corrosive salt called sodium chloride and they run it through a machine (similar to electrolysis) and … MAKE CHLORINE!!!!! and the bullshit about it being natural chlorine and that making it better is also bullshit… its old tech that has been regurgitated in the last few years. The reason its better for your skin (certainly not “good for your skin”) is without it you run 3-5ppm of chlorine it gets you down to about 2 ppm of chlorine but the really good stuff can get you down to 0.5ppm like drinking water and is actively good for your skin.

    The big lie in the hot tub industry that none of the manufacturers want you to know is that there is nothing on any hot tub that is as good as the aftermarket add-ins like Aquafinesse, and spa marvel… these truly natural systems get you down to 4x lower chems, make it way easier to balance the water, let you keep a batch of water for 3-45x longer and cost less 🙂

    buy any tub then come here and buy this shit… I give a 100% money-back guarantee (never had to do it) and on a new tub extends out a lifetime guarantee on the jets of used as directed… trust me, man, this is the shit you want in your hot tub.

  546. Reply
    admin July 19, 2019 at 7:04 am

    Hi Michael

    sales guys say this because its easier 🙂 easier than getting into the whole explanation and frankly most don’t know the difference 🙂

    yes, they use the good foam on the upgrade and yes get it!

  547. Reply
    admin July 19, 2019 at 6:58 am

    Steve ozone only works for about a year then hardly produces anything and it does not matter because they are not really effective as used in hot tubs… not saying they do nothing but there are way easier solutions…

    The easiest thing you could do is simply add a bottle fo this every 3 months then just run the bromine at the .5 to 1 ppm… there is nothing on a hot tub that is better or easier than this stuff… buy it here and hit me up if you need help…

  548. Reply
    admin July 19, 2019 at 6:55 am

    Alpine pools do Artesian I don’t know the dealer but the google reviews are not great, also there is Valley Pool & Spa in Washington that does Coast way better reviews.

    no real downside to big spas but man… Only a first-time buyer buys 2 loungers 🙂 hell 80-90% of second-time buyers buy no lounger… its dry land thinking… in a water environment you float and do not appreciate any of the features of a lounger in dry land and they take up tons of space and you float out of them…

    nearest master dealer is Cleavland…

  549. Reply
    admin July 19, 2019 at 6:50 am

    Hi Michael.

    Build wise its a great tub.

    Performance-wise its upper end but the neck and shoulder jets let it down, last I saw it only had the littler 1.5″ low flow jets they just do not push enough water for neck massage… I want the 3.5″ neck and shoulder jets.

    Compare it to the TS 8.2 better neck and shoulder jets and a lot more of the high flow therapy jets… go see these guys

    Valley Pool & Spa
    Status: HTU All-Star
    Approved brands: Master, H2X, MPL, Twilight, Phelps swim spas

    I spent 3 days with the wonderful folks from valley Pool and spa. These guys are in a class of their own and carry my goto brand Master.

    info@valleypoolandspa.com Sean, Sonya
    Remove
    Details from Google Maps
    1659 Cary Rd, Kelowna, BC V1X 2C1
    http://www.valleypoolandspa.com
    +1 250-860-2266
    4.0View in Google Maps

  550. Reply
    admin July 19, 2019 at 6:46 am

    Hi, Richard you needy bastard 🙂

    I’ve been avoiding this post because there is so much here, sorry…

    1- 1.5 Hrs is a pain in the ass for sure and unless they have a local guy then it could mean waiting a few extra days for service but Bens a solid dude, I would want to have a deal in place that outlines any extra coast of getting a tech out to you, etc. also ask.. they might have a guy in the area. I sell lots of spas outside of 1.5 hrs and I have a 5-star rating but the other reality is there is nothing good around you so yer kind of stuck anyway 🙂 a good handyman who can use an electrical meter can diagnose and fix most issues over the phone.

    2- I’m not a big fan of most options. The quietflow or circ pumps I do not like, and while the master pur is the one of the best of the hot tub miracle chemical reduction systems the reality is nothing is as good as the aftermarket add-ins like spa marvel frankly if you want good reliable clean low chemical water then forget those two options and buy this shit! 100% money-back guarantee, lower chemical and easier to manage the water and way cheaper and a lifetime guarantee on the jets of you you use it as directed… it kicks the shit out of any onboard system… Bottom pan is here nor there, if you are installing on a patio stone base then you are putting 2″ of solid concrete under your spa already and thats 100x better than any base on any hot tub, the wifi… meh… the signal always sucks because of the water (acts as a shield) and you usually need a repeater and its kind of a novelty that you will not likely use and you can add it on any time, it literally plugs inline into the controller.

    3- Dude remember the stupid colors in the 80’s people did their bathroom sinks and toilets in? how good of an idea was that??? fad colors like blue and green etc are not a good idea on long term products they date your purchase… stay with sterling silver marble… its timeless goes with anything and because its a neutral pallette the lighting looks awesome! if you want a green tub put the green lights on!!! with any other color the lighting looks stupid and the water never looks cleaner and more inviting than in a white hot tub… its clean clear and lovely and always looks new…

    4- you can do any of the cooling ideas but the reality is you won’t do it too often… its a pain in the ass… but you can simply turn the tempo down below body temp… he is right anything below body temp will cool you down.

    5- Two things here… First off when you entertain its not about therapy massage… Sure for a few minutes, people float around and try the jets and oooh and ahhh then you shut them off and relax and laugh and talk.. they only time you are really going to sit there with the tub running for therapeutic massage is when yer alone and there for a massage… and then you will love the fact you can steal the water all for yourself 🙂 Second – all spas suffer from this… its either all cheap little low flow jets and every seat gets a bang or its high-end therapy massage jets and you need to steal the water to make those puppies pop but when you do they kick the shit out of the other tubs… decide what important to you… usually we float around and everyone tries the main seat this goes on for 10 or 15 mins then we shut it down and laugh and talk and drink, when entertaining its not about the jets… 🙂

    6- Not a great tub IMHO… here is my video review of one…

  551. Reply
    admin July 19, 2019 at 6:21 am

    Hey Greg

    Lots of models fit that bill but not a lot of good brands around you, it seems a lot of times in cities where the cost of real estate is high the only brands you find are the overpriced mid-grade big marketing brands.

    The great escape in Wilmette carries bullfrog and Russos in Northlake caries marquis, And Tonys in geneva carries Coast, while none of these are in my top brands they are the best in your local area.

    But you could take a trip and go see these guys call them first and see if they service your area but my guess is they will, there are a few local service guys around you.

    Backyard Living
    Status: HTU All-Star

    I have personally met these guys and spent a few days with them, they come highly recommended.
    Phone: 309-433-9047
    backyardliving2011@hotmail.com
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    902 IAA Dr, Bloomington, IL 61701
    backyardlivingil.com
    +1 309-433-9047
    5.0View in Google Maps

  552. Reply
    admin July 19, 2019 at 6:11 am

    Hi

    In general its a bad idea not to support the entire base of a hot tub. Even a tub with a self-supporting shell because they will bend to fit the surface and that means they either are out fo level and look stupid or they are no longer true and then the cover does not seat properly.

    if you wanted to level it you could build a frame of 1’x1′ timber for the size of the base.
    put plastic down and pour in self-leveling concrete in the frame and put the tub on that.

    OR

    Put down a thin layer of crusher dust and level and tamp. gently place the tub on crusher dust, I usually put 2 8’ 2″x4″ slid the tub into place then lift one and remove 2×4 then lift other end and do the same.

    then clean up dust around edges and use trim pieces to trim around the tub where it is elevated with strips of pressure treated wood or composite to prevent the crusher from washing out.

  553. Reply
    admin July 18, 2019 at 10:23 am

    sweet good deal then

  554. Reply
    admin July 17, 2019 at 11:35 am

    im not up on pricing but it seems reasonable, I just had a guy quotes on an entry-level spa for that price and the TS is a high end.

  555. Reply
    admin July 17, 2019 at 11:33 am

    I like the build but that tub is an entry-level and that’s expensive. is that plus tax or all in delivered with the lifter and cover etc?

  556. Reply
    admin July 17, 2019 at 11:26 am

    Hey Greg

    all the miracle chem reduction systems are oversold, the truth that none of the manufacturers want you to know is that the there is nothing that is easier and lower chemical than the aftermarket add in stuff like Spa Marvel or Aquafinesse. they not only get you to much lower chemicals (4x lower than salt tech) but they also stabilize pH and make the water super easy to manage and last 3-4x longer… Don’t buy any of the onboard miracle chem reduction systems from any of the manufacturers. just buy spa marvel, I give a 100% money-back guarantee, the lowest price, and a lifetime guarantee on the jets if you use it regularly as directed. Of all the onboard systems the most effective right now is UV with ozone (AOP) and even it costs a grand upfront and 2-300 a year to maintain and will be higher chemical and do nothing to stabilize pH.

    The Arctic brand, in general, I am not a fan of, it has a good shell but the rest??? no clamps on the plumbing, hardly any insulation r value, and cheap proprietary parts, I would not have it on my shortlist. and the same goes for a lot fo the brands around there.

    For local I do not have any of my top brands. but the best local op[tions would be Coast, Beachcomber, and Bullfrog. The Coast is the best for the performance of the three, and the beachcomber would be best for build quality but they are pretty flat-lined low-performance spas, Bullfrog is somewhere in the middle for performance and build quality.

  557. Reply
    admin July 17, 2019 at 11:13 am

    Hi Jeff

    What model was that Jacuzzi?

    I’m not really a fan of the brand in general, these guys are owned by a big equity investment group now that is snapping up hot tub makers that hove goofy unique selling points. they tend to tackle the approach of putting in lots of goofy parts that you can only get from them so they can control the price and prevent you from going into the open market for parts… IMHO its a bit of a scam. the other issue is their business model is to spend loads and loads of money on branding, marketing, and advertising to make the customers think its next-generation super quality and its just not, frankly its middle of the road and you end up spending way more than it is worth to pay for the tricky old school BS marketing and branding model. Same goes for Hot Springs, D1, Caldera, Sundance, etc these are all owned by two big equity investment firms with the same corporate profit model… Great for their profits crap for the end-user.

    I would look first at the master from Aqua Haven, they are my number one goto brand, the getaway hot tubs and clarity would be priced well.

    Aqua Haven
    Details from Google Maps
    6700 Northwest Expy, Oklahoma City, OK 73132
    http://www.aquahavenspas.com
    +1 405-858-7727
    4.1View in Google Maps

    second would be the Artesian line at Family Leisure, then the Nordic and or bullfrog (quite a bit behind the other two 🙂 at Leisure time and galaxy home

  558. Reply
    admin July 17, 2019 at 11:13 am

    Hi Jeff

    What model was that Jacuzzi?

    I’m not really a fan of the brand ion general, these guys are owned by a big equity investment group now that is snapping up hot tub makers that hove goofy unique selling points. they tend to tackle the approach of putting in lots of goofy parts that you can only get from them so they can control the price and prevent you from going into the open market for parts… IMHO its a bit of a scam. the other issue is their business model is to spend loads and loads of money on branding, marketing, and advertising to make the customers think its next-generation super quality and its just not, frankly its middle of the road and you end up spending way more than it is worth to pay for the tricky old school BS marketing and branding model. Same goes for Hot Springs, D1, Caldera, Sundance, etc these are all owned by two big equity investment firms with the same corporate profit model… Great for their profits crap for the end-user.

    I would look first at the master from Aqua Haven, they are my number one goto brand, the getaway hot tubs and clarity would be priced well.

    Aqua Haven
    Details from Google Maps
    6700 Northwest Expy, Oklahoma City, OK 73132
    http://www.aquahavenspas.com
    +1 405-858-7727
    4.1View in Google Maps

    second would be the Artesian line at Family Leisure, then the Nordic and or bullfrog (quite a bit behind the other two 🙂 at Leisure time and galaxy home

  559. Reply
    admin July 16, 2019 at 5:42 pm

    Dude the low speed on a pump is basically useless. You get no jet pressure you will not care.

    You either want massage or you wanna chill…

    Consider the low speed on a pump is like 1.5amps the high speed is like 12 to 16amps. There is no pressure on low it’s meant for filtration only. Btw the price on a 1 speed and a 2 speed is almost identical, it’s a gimmick.

  560. Reply
    admin July 16, 2019 at 2:09 pm

    They do a lot of expos out fo town these remote deals from their traveling show where they go into a city and sell a bunch of spas at an event sale and the customer has to deal with local service people. its weird they have loads of 5star and loads of 1 star when I see that pattern its usually local is fine remote is a mess in some markets. … I do know a lot fo these guys that run big remote sales get fake reviews from hot tub companies that live and work in the city’s that they go into for their big sales, and pissed off customers who want local support.

    These remote sales are messy in some areas, but I would bet for local they are fine, I’ve sent them 30 or 40 customers and had good feedback.

    if you ever go with my recommendation and have an issue let me know I’ll make sure it is sorted out no matter who or what brand. No one wants the guy with 100,000 hot tub buyers coming to him every year yelling about their poor service 🙂

  561. Reply
    admin July 16, 2019 at 1:51 pm

    I was at the factory Jan last year, middle of the road, they did not make the cut for my recommended brand.

    I saw Cal Spas this year and did the factory tour and they are really working at the quality control and back-end support for their customers which is great to see but it’s not going onto my number one list right now, we will revisit them for 2019 maybe. The shell was a bit of a letdown, it’s not a hand-rolled shell and they support it with 2×3’s to offset it and the metal which looks like angle iron in the marketing really was thin strips of metal similar in strength to the edging you use ion drywall and will make very little difference to the structure of the tub. They also went to Waterways control systems on all but their top stuff and although Waterways makes great plastic parts moving to this electronic control and heating system could be a big risk.

  562. Reply
    admin July 16, 2019 at 1:34 pm

    Check out these guys and look at the Getaway Hot Tubs, great value for the money prob the best entry-level tub I’ve ever seen.

  563. Reply
    admin July 16, 2019 at 1:33 pm

    Hey Kevin

    They use Balboa controls but the shell is a cheaper ABS plastic pedestal supported model and the insulation is a lower end, I’m not sure if they clamp the plumbing or not.

  564. Reply
    admin July 16, 2019 at 1:24 pm

    the garden spas are a good option for a basic spa, good parts and build, ask east coast about the getaway series as well, they are a solid entry-level.

  565. Reply
    admin July 16, 2019 at 1:23 pm

    Possible but I would be surprised unless they are using white for a ground (it should be green ore green/Yellow

    Usually, there is a bare copper wire or green as a fourth. what a scam 🙂 they did this so any second-time buyer is trapped into buying another jacuzzi 🙂

    call and electrician he can likely just run a ground wire out.

  566. Reply
    admin July 16, 2019 at 1:20 pm

    Hey Jenn

    You have the Usual suspects like Jacuzzi, D1, Hot Springs, Sundance and they are all the same 2 corporate parents whose business strategy (IMHO) is to use goofy parts so you can control the cost of replacement parts. they also do massively expensive branding, marketing, and advertising campaigns which means you pay twice what the hot tub is really worth, 1/2 to cover the cost of the tub and half to cover the cost of the bullshit old school marketing to fool you into thinking they are next-generation hot tubs 🙂

    In my tier 2 group, you have Nordic which is a good entry-level spa and Bullfrog which is out fo my top recommendations because of fo the cheaper plastic shell that requires pedestal supporting to keep it from breaking, its nowhere near as good as the Hand-rolled fiberglass shells.

    And you have one of my all-stars with one of my top brands and they do good work. for a good price point units check out the Getaway Hot Tubs, they are like the Nordics but with thicker shells, better insulation and nicer colors, and they do a bunch of ranges like Clarity and Twilights for higher-end.

    Master Pool & Spa
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    6415 Wayzata Blvd, St Louis Park, MN 55426
    http://www.masterpoolandspa.com
    +1 952-253-0665
    4.4View in Google Maps

  567. Reply
    admin July 16, 2019 at 1:09 pm

    yeah I’m a big fan of spa marvel. If you buy it from me you get free delivery, the cheapest price guaranteed, 100% money-back guarantee and a lifetime guarantee on the jets if you use it for life.

    and You help support the site 🙂 Win Win Win:-)

    You can order it here:

  568. Reply
    admin July 16, 2019 at 10:46 am

    Damn, do I get a lime with that???

  569. Reply
    admin July 16, 2019 at 10:45 am

    These big marketing brands are great at spin, branding and old school marketing but the reality is they build mid-grade spas full of proprietary parts which right there is enough to make me run for the hills. and the prices are hugely overinflated… the marketing makes everything seem like its next-generation but its really not, I would not touch any of these big corporate outfits playing these games… I did a review of the discussion forums and these guys and Hot Springs the 2 biggest guys doing goofy parts had like 60% of all the problems reported by customers looking for help fixing broken tubs.

    The other big issue is it critical to have a great dealer that has been selling the line for 5 years plus because lots of service guys simply will not touch these lines. You will still overpay though.

    locally the only one I would recommend is Artesian spas from Black pine in Edmonds.

    The other thing about the West Coast is there are tons of service guys that are great and fix any tub as long as it uses a good OEM parts list, there is one group that sells literally thousands of spas in the west coast ill send you their details, they are a top brand and they are really inexpensive because they don’t have the overhead of retail operations and because there are so many service guys (created by them because they have been selling thousands of tubs a year in the areas for years and years)

  570. Reply
    admin July 16, 2019 at 10:35 am

    In that area you are fine, there are loads of independant service guys… hit me up if you ever need something and try the spa marvel… it is the easiest water care system out there, super low chemical and easy to manage. buy iot from me! 🙂 guaranteed the best price and 100% money back if not happy and if you use it always it gives you a lifetime guarantee on the jets!!!

    Spa Marvel (US)Buy it here!!!

  571. Reply
    admin July 16, 2019 at 10:33 am

    Hi Andy

    You can not reduce the hardness, its ok to have it too hard esp with aquafinesse but you do not want it too soft, it will steal calcium from the tub parts!

    Shock yes roughly one heaping tablespoon.

    When you get cloud… if it has an organic odor then shock the hell out of it (3-4tablespoons and you know you need to leave the lid off after shocking for 20 minutes! if it is no odor then likely its lotions, and soap… get a spa ball (scum ball) to float on the surface and or increase your filtration rate.

  572. Reply
    admin July 15, 2019 at 5:37 pm

    For entry-level check out Nordic or Getaway hot tubs the Nordic is at Klenswite Pools & Spas in rio Grande, stay away from the Sundance, it’s crap. The Getaway is at East Coast Spas in Hatboro.

    for a higher end look at East coast for the twilights, and LSX or backyard fun in Newark for the artisans.

    The only dealer I really know first hand and trust is these guys:

    East Coast Spas
    Status: HTU APPROVED RETAILER

    When you buy from a Hot Tub University approved retailer we will stand behind you if you ever need help.
    Ben and the guys at East Coast spas have helped out a ton of people coming to this site. They do it all, Great Spas, great price, good solid customer care and experience.

    John sales manager
    Owner Dan Henry
    Email : dhenry@eastcoastspas.com
    Remove
    Details from Google Maps
    1424 Easton Rd #300, Hatboro, PA 19040
    http://www.eastcoastspas.com

  573. Reply
    admin July 15, 2019 at 5:31 pm

    So when a dealer says that it means they have no money and they do little volume, and in a town the size of Chicago you got to wonder why? either a startup or a mess or they are dumping the line and all three have inherent risks.

    there are two goto guys my number one would be the guys at Master Spas of Southern WI in Waukesha, my second would be the artesian dealer in Oregon called rec warehouse doing artesian.

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
    Remove
    Details from Google Maps
    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827
    4.7View in Google Maps

    Artesian – Recreational Concepts
    Remove
    Details from Google Maps
    4633 WI-138, Oregon, WI 53575
    http://www.recreationalconceptsinc.com
    +1 608-835-2780
    3.8View in Google Maps

  574. Reply
    admin July 15, 2019 at 5:22 pm

    Hey Brad

    Get a cover for sure, the evaporation, and debris falling in will screw it up.

    110 or 220 won’t matter there for heat but if you want massage then you got to go 220v for the bigger pumps

    also, look at the getaway for the 110v option try these guys they have service and depots around the area.

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
    Details from Google Maps
    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.6View in Google Maps

  575. Reply
    admin July 15, 2019 at 5:14 pm

    Yeah, I’m not a big fan of expos, with some brands in some areas they are good, in some they are shit and the misinformation and high pressure sucks.

    in your area there are tons of service people so as long as yer buying a good brand yer fine.

    Clearwater looks ok on paper but the asshats won’t return my calls!!! to me that’s a big one if I was making a good spa and the guy who has half the buyers in North America spending an hour and change with him before spending a Billion dollars called Id be falling over to answer questions LOL so they are either dysfunctionally out of touch or myopic as hell 🙂

    The best bet locally is these guys

    Black Pine Hot Tubs, Swim Spas, Saunas, Billiards
    Status: Unverified

    We stand behind Artesian, island spa, South Spa, Garden Spa and Platinum Elite.
    Remove
    Details from Google Maps
    7711 Lake Ballinger Way, Edmonds, WA 98026
    blackpinespas.com

  576. Reply
    admin July 15, 2019 at 5:03 pm

    easy…

    leave the fucking water alone 🙂

    Do not micromanage it.

    Reduce lotions and soaps getting in. sunscreens, lotions, soap in clothes and bathing suits.

    Once a week do this… (you can sub the chlorine tabs with granules if you add 1 teaspoon every 3 days.)

    First off aquafinesse loves a low ph high alkalinity environment it reduces foam, second, you only need to do calcium when you add a significant amount of water.

    Tips for optimum Aquafinesse use
    Fill tub and heat it to desired temp
    Test the water.
    Balance the hardness to 150 (about ½ bottle Cal Boost)
    Balance the water alkalinity level to 150.
    When alkalinity is adjusted, test and adjust the ph. to 7.
    Add Aquafinesse at the recommended dosage (see bottle side).
    Fill dispenser with chlorine pucks and put in spa.(you can sub the chlorine tabs with granules if you add 1 teaspoon every 3 days.)
    Weekly:
    Balance Alkalinity and PH as above
    Add Aquafinesse
    Rinse filters
    Shock spa one cap after every 4-5 bodies. Also, shock with 6 caps if heavy bather load or if the water is cloudy.
    Be sure to replace the chlorine puck when it dissolves. You should be burning 3 tablets a week.
    Periodic:
    Deep clean filters every 2-3 months with Aquafinesse filter cleaner tablets.

    Things to remember:
    The spas pumps should be running when balancing the water.
    Leave at least 5 minutes between all water tests to ensure the added elements have been fully mixed into the spa.

    Now buy me a beer 🙂

    .

  577. Reply
    admin July 15, 2019 at 4:51 pm

    Hi Kim

    I get soo many requests for that area, and so little to give back, I used to send yall to Clackamas for Marquis but after the new high-end spa I got from them I can’t it was a freeking mess, leaks poor build quality so many issues, I heard they have undergone some changes and it doesn’t seem to be a good thing.

    The other options are even worse, Hot Springs Jacuzzi, and Arctic!!! mid grade spas with lovely marketing and branding and tons spent on gimmicks old tech like salt water and proprietary parts!

    I guess Marquis is the best bet still for local but there is also a ton of independent service guys there, that’s why the only retailers left, are overpriced crap with huge margins and cheap stuff. Most of the tubs there are bought from out of state and event sales I think.

  578. Reply
    admin July 15, 2019 at 4:35 pm

    Hi Angela

    look at any cover lifter, im not sure what the market down there has, I have a great one but can’t sell it in the US because of a patent issue…

  579. Reply
    admin July 15, 2019 at 4:20 pm

    Hey Rick

    Curious, was it the pressure blowing you out of the seat or just floated out even with no jets?

    I find all loungers float out of when the jets are on.

    From what I have seen of the latest Marquis I simply can not in all good faith endorse them the unit we got is a mess, leaks QC issues, etc but Coast has similar QC issues, when they come out good they are great but when they don’t…

    also, did you try the TS 8.2? that’s my favorite performance tub out there.

  580. Reply
    admin July 15, 2019 at 4:14 pm

    Hi Karen

    I like Coast it’s in my top 5 right now, but unverified 🙂

    But I’ve had three customers with leaks right out of the gate on new spas this year that have approached me, verified with serial numbers and in 2 cases replaced by Coast which is great but it is what we all call a quality control issue… and 3 ex-dealers I spoke to that dropped the line because of QC issues, I also say that they are getting better and have invited them to the table to have us down and verify build… Balls in their court.

    And ISO is a joke… I know first hand because I certified a business I was a partner in to iso standards and it meant nothing at all, it was a cash grab… It made zero difference and required us to change nothing except create documents 🙂

    I cannot verify a brand or build until I evaluate the factory process, I have helped to set up factories and seen dozens, I know what makes great spas and I always say that Coast on paper builds a good \spa but has some QC issues and needs to get us in to evaluate the factory and build standard.

  581. Reply
    admin July 15, 2019 at 3:57 pm

    Hey Bill.

    Im interested to see what they recommend and if it works 🙂

    My experience is that they oversell these upgrades and you still need chlorine if that turns out to be the case get spa marvel… its idiot proof and keeps your water clear and low chem and gives you a lifetime guarantee on the jets.

    i would love you to stick with their routine and send me updates 🙂 then if you have issues try my solution and see how it works. but if you want i can jsut set you uo with it off the bat 🙂

  582. Reply
    admin July 15, 2019 at 3:54 pm

    Do you mean three wire like 2 hots a neutral and then the ground like 6-3 wire ( in the electrical world they do not count the ground) or do you mean there are literally 3 wires including the ground?

  583. Reply
    admin July 15, 2019 at 12:26 pm

    Hey Jen

    I was looking at them this winter and had a long chat with a long-time dealer.

    I’ve never been overly impressed when you really tear into one they don’t spend much on the build and spend way too much on the branding, marketing, and spin.

    From my reseach, they have a high failure rate, and parts are tightly controlled so you spend way too much for the tub and for the replacement parts and there not nearly as well made as some of the brands. the shells are middle of the road and then they cover the plumbing in HD foam to strengthen the shell but that makes leak repair a friggin nightmare… personally I think they represent everything that is wrong with modern manufacturers… build mid-grade, use goofy parts you control and market and brand it to death so people are tricked into thinking its high end 🙂

    You said something really important… a good dealer… on these goofy parts brands a good dealer is essential! on a better-built spa with open parts sourcing in an area with lots of independent service guys not so important…

    There is a local master dealer and the master factory is in Ft Wayne.. check them out for sure.

    Spas Factory Direct
    Emailspamanone@hotmail.com
    Remove
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    3919 Grape Rd, Mishawaka, IN 46545
    spas-factory-direct.business.site
    +1 574-272-2160
    5.0View in Google Maps

  584. Reply
    admin July 15, 2019 at 12:19 pm

    Nearest I have is Vancouver ask the dealer you bought from and if you get stuck hit me up and ill find something for you.

  585. Reply
    admin July 15, 2019 at 12:05 pm

    Hey Sam

    The artesian is better than Dimension one. D1 was always just short of my good guy list and now it been bought by a big equity investment group that has taken all the lines they own and made them super well-marketed spots full of proprietary parts. the best thing about that spa is the sales pitch and branding 🙂

    Forget ozone yes it is good technology but a real ozone system that was super effective would cost around $2500 hot tub ozone systems including the D! are like $200-$300 systems. In fact forget all the bullshit about the miracle onboard cleaning systems, the reality that manufacturers hate is that nothing gout there on any tub is anywhere near as good as the aftermarket stuff 🙂 Whatever tub you buy go here and buy spa marvel, it will be way lower chemical and have the added advantage of being much less expensive, you water lasting way longer and being way easier o balance…

    Also, the ion systems help but they are way oversold, I’ve never seen a real customer who did not have to use chlorine at least the 1ppm level.

    The current draw is only because it has bigger pumps and higher performance.. it only draws that when you are in it with the jets cranked on high, but the massage will be a lot better.

    In some areas local dealer matters but there? man, I have like 20 service guys registered around you…

    go see this guy for the LSX he can take great care of you down there.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  586. Reply
    admin July 15, 2019 at 11:56 am

    Hi Guys

    There is not a lot to recommend around you, but I do have 2 local service guys registered so if you stick to a standard parts list you can get a good care level.

  587. Reply
    admin July 15, 2019 at 11:41 am

    Hi Peter

    Just click on the donation page and select the $25 option you will get emailed my cell number then text me when you want to talk and Ill call ya.

  588. Reply
    admin July 15, 2019 at 11:39 am

    so the smaller spas are great for tight spaces its build is good the performance is like most spas in the mid-upper end.

  589. Reply
    admin July 15, 2019 at 11:37 am

    The beachcomber is way better build quality the hydrop[ool is middle fo the road with a thinner cradle supported shell, terrible cheap insulation, and proprietary parts.

    Beachcomber performance is lower but at least they last and you can get parts easily…

  590. Reply
    admin July 15, 2019 at 10:50 am

    Hi Andy

    The LSX has more pumps instead of fewer big pumps, not a huge difference but generally, the pumps are patched with the jetting.

    You would need to determine the draw total including surge but I would bet you are close to maxed out…

  591. Reply
    admin July 15, 2019 at 8:24 am

    good idea 🙂

    They are all pretty current, I do revisit the brand every once in a while and modify the review.

  592. Reply
    admin July 12, 2019 at 6:16 pm

    Hi Sarah

    not sure who ran the expo but there is a local dealer they have mid-level reviews but most are about pools, and them being too busy…

    The Masters are good swimmers, the depth and flow rates and the fact that the massage seats are from the twilight therapy massage spas really set them apart, most swimmers use cheap jets in the massage seats which always boggles my mind. They are also built well and have good parts. The Artesian I like for the build quality but they don’t come anywhere near tot he Masters for performance. the other good one for performance and build.

    you have 3 independent service guys there as well so as long as you stay away from the big marketing co brands with all the goofy parts you can have good service and back up even if the dealer is a shit show.

  593. Reply
    admin July 12, 2019 at 6:01 pm

    So a couple of possibles.

    1- does it happen when it rains? covers leak loads of water into the spa if it’s rain-related get a cover-cover it’s like a shower cap for your cover. 🙂

    2- something must be getting in the water to do this… start looking at what is getting into the spa, lotions, detergents etc…

    3- as a general rule make sure you adjust the total alkalinity (the ability of the water to stabilize pH to the upper end of ok before adjusting PH and use spa marvel.. it really helps stabilize pH buy it here:

  594. Reply
    admin July 12, 2019 at 5:54 pm

    freestyle is a spa from Watkins and frankly its better than their high-end stuff… But that ain’t saying much, these guys have always been better at spin marketing and bullshit than they have ever been at building spas 🙂

    go see these guys and look at the Getaway hot tubs, better build better insulation and better reliability, or see if you can find dream maker which is a close second.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606

  595. Reply
    admin July 12, 2019 at 5:47 pm

    Hey Mike.

    sorry for the delay I was in Kejimacujik park backcountry canoeing for the last week and just getting back into the world 🙂

    I think I had some emails from you 🙂 That Theresa!!!

    it’s a great smaller spa, well built and good performance.

  596. Reply
    admin July 12, 2019 at 5:45 pm

    sent an email sorry for the delay was canoeing in the backcountry for the week and out of cell range 🙂 nice to still be able to say that .lol

  597. Reply
    admin July 11, 2019 at 8:12 am

    Hi Mike

    not a lot in your area but I’m gonna hook you up with a guy out there that might be able to help.

  598. Reply
    admin July 11, 2019 at 8:10 am

    Hey Toby

    try these guys I think they service that area and they sell good spas and have good service.

    Davids Home Entertainment
    Chris Sutton.
    Remove
    Details from Google Maps
    2566 Asheville Rd, Waynesville, NC 28785
    http://www.davidshomeentertainment.com
    +1 828-452-5534
    3.7View in Google Maps

  599. Reply
    admin July 11, 2019 at 8:09 am

    Damn yer in a tough place 🙂

    of that group the Nordic and the bullfrog are the best for sure,

    also check out these guys

    Master Pool & Spa
    Remove
    Details from Google Maps
    6415 Wayzata Blvd, St Louis Park, MN 55426
    http://www.masterpoolandspa.com
    +1 952-253-0665
    4.4View in Google Maps

  600. Reply
    admin July 11, 2019 at 8:04 am

    Bullfrog is better than most, the only thing I don’t like is they use a cheaper plastic shell. see the review here

    Go see this guy they do master which is one of my go-to brands and they service that area.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  601. Reply
    admin July 11, 2019 at 8:03 am

    Hi Ryan

    so for ease of use and low chemical forget any of the upgrades on the spa, the reality that manufacturers don’t want you to know is that the aftermarket additives kick the shit out of all the onboard systems fro both chemical reduction and especially easy and stability of the water… no matter what you buy get this shit from me 🙂 it will give you a 100% money-back guarantee, a lifetime guarantee on the jets and make water care easy.

    south of you there is Artesian – Royal Pools & Spas in Poughkeepsie.

    North of you there is Master, both build great spas the Master has much better neck and shoulder jetting esp on the TS and LSX models.

    Concord Pools & Spas
    jeffk@concordpools.com
    Remove
    Details from Google Maps
    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949
    4.8View in Google Maps

  602. Reply
    admin July 11, 2019 at 7:58 am

    Shit dude sorry, flooded and I took a vacation and went canoeing in the backcountry for a week 🙂 eaten alive but sane now 🙂

    so i have one service guy there.

    Olympic Pool & Spa
    Remove
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    186 Gold Mine Rd, Flanders, NJ 07836
    http://www.olympicpoolandspa.com
    +1 973-448-0007
    3.4View in Google Maps

  603. Reply
    admin July 11, 2019 at 7:55 am

    Hey Arthur.

    dude these guys rock I sent them a hundred customers in the past 5 years and never had an issue.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
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    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.3View in Google Maps

  604. Reply
    admin July 11, 2019 at 7:53 am

    try these guys

    Master Spas of West Michigan
    Master Spas Of West Michigan
    2055 28th St Se, Grand Central Plaza, Grand Rapids, MI, 49508
    Phone: 616-475-7770
    mrspas01@aol.com
    Remove
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    2055 28th St SE, Grand Rapids, MI 49508
    http://www.masterspasgr.com
    +1 616-475-7770
    4.8View in Google Maps

  605. Reply
    admin July 11, 2019 at 7:53 am

    Hey Al not really sure as I have not seen one, they are small and don’t come up much, the parts are good, they claim to glue and clamp the plumbing and use full foam, the shell is the only issue, its a polyester rigidiser instead of a good hand-rolled fiberglass shell its a cheaper way of making a shell and the shell is critical…

  606. Reply
    admin July 11, 2019 at 7:50 am

    Go to Sacramento, I know its a drive but there is a company called Hot Tub & Spa Emporium, they rock and there are three service companies in Chico that specialize in just hot tub service. the local brands are jumped up overpriced mid-grade spas, to be honest… these guys spend more on spin and bullshit than on the build! The ONLY brand I would even half consider would be the marquis, but they are out of my top list now, I had a new one for review and its leaking and has all kinds of issues…

    see these guys:

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

    for service, you have these guys.

    Wood Heat & Spa
    Remove
    Details from Google Maps
    6426 Skyway Rd, Paradise, CA 95969
    http://www.woodheatandspa.com
    +1 530-877-0799

    Spa Butler
    Remove
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    2354 Kennedy Ave, Chico, CA 95973
    +1 530-343-8827
    View in Google Maps

    Holiday Pools & Spas
    Remove
    Details from Google Maps
    230 W East Ave, Chico, CA 95926
    http://www.holidaypools.com
    +1 530-343-8245

  607. Reply
    admin July 11, 2019 at 7:40 am

    Hi Caroline.

    Its a cheap no-name control and heating system and cheap insulation.

    Go see the getaway hot tubs arguably the best plug and play out there, hand clamped plumbing lines, full foam and top parts.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.6View in Google Maps

  608. Reply
    admin July 11, 2019 at 7:38 am

    Hi Mike.

    grand the patio but the 84″ area where the spa sits have flat… you will really notice even an inch.

  609. Reply
    admin July 11, 2019 at 7:36 am

    Hey Greg

    I’m taking marquis off my recommended list, they have made some changes and they are not good, the one I bought brand new is a shit show, on top of the initial concerns I had in my video review it now has 3 leaks, the new video should be up soon.

  610. Reply
    admin July 11, 2019 at 7:33 am

    Yep, I like the master stuff, it’s one of only 3 or four brands I would, buy, sell, or have for my back yard.

  611. Reply
    admin July 11, 2019 at 7:27 am

    Hi Michelle

    I hate when salespeople just say stupid things 🙂 beachcomber and master use the same control and heating system from balboa and the same kind of shell construction and most fo the parts lol they are both good spas but the Beachcomber is way overpriced and low performance.

    The beachcomber is the only local brand I would even consider. I also know my buddy Griffin services and sells there from his miss store.

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
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    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  612. Reply
    admin July 11, 2019 at 7:20 am

    Hey Jenette

    I do not have anything really good local for you 🙁

  613. Reply
    admin July 11, 2019 at 7:18 am

    Hi Craig

    Yeah the expos are just another marketing game, they are no better or worse than most 🙂 Hotsprings marketing game is a lot bigger and a bit nastier, they build a mid-end product and hammer it hard in advertising, marketing,m and train the salespeople well (means high pressure that does not feel like it )

    the reality is in some markets where they have been running for a long time they aren’t to bad because there are tons of local service guys that have grown by taking care of the tubs in the local markets.

    It also depends on what brand is doing the event 🙂

    So the best locally would be the Artesian dealer Art & HS – Pool & Spa Concepts 4601 6th St SW # C, Cedar Rapids, and then the Bullfrog, I agree the bullshit about flow rates is not only questionable pseudoscience but also a bad tactic to make as a sales point 🙂 sell the sizzle not the steak ya arseholes!

    There are three service guys around you if you did buy from out of market.

    DJ’s Pool & Spa
    Remove
    Details from Google Maps
    1005 Hawkeye Dr, Hiawatha, IA 52233
    djspoolandspa.com
    +1 319-395-7665

    Scuba Steve’s Pool & Spa Maintenance
    Remove
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    695 51st St, Marion, IA 52302
    +1 319-431-1475
    View in Google Maps

  614. Reply
    admin July 11, 2019 at 7:03 am

    Sure do, there was a recall on a small part on the top of the tub back in may, but its fixed now and even the ones that had the pad part were easy to fix and reliably.

  615. Reply
    admin July 11, 2019 at 7:02 am

    Bullfrog for sure, Sundance was recently bought by the jacuzzi group, big money on advertising and marketing, loads of proprietary parts…

  616. Reply
    admin July 11, 2019 at 7:01 am

    Bullfrog for dure, Sundance was recently bought by the jacuzzi group, big money on advertising and marketing, loads of proprietary parts…

  617. Reply
    admin July 9, 2019 at 10:34 pm

    Meh!

    middle of the road, cradle supported shells, dodgy insulation, it kind of screams middle of the road.

    hit these guys up its yer best chance

    Master Spas of Northern WI
    Remove
    Details from Google Maps
    2138 W Wisconsin Ave, Appleton, WI 54914
    masterspaswi.com
    +1 920-727-1700

  618. Reply
    admin July 9, 2019 at 10:11 pm

    Swim spa source is I suspect a rebrand… This is old school marketing bullshit, guys like to feel like they are the man 🙂

    Totally looks like a Catalina to me 🙂

    So strike one… so for good swim spas. look to Phelps, H2X, PDC, artesian. the Phelps and PDC for performance and build

  619. Reply
    admin July 9, 2019 at 10:05 pm

    Hi sorry for the delay I was in the backcountry at Kejimkujik park.

    what an awesome 5 days, we did about 70 miles of paddling and 20odd portages and had no cell signal!!! 🙂

    there is a good guy right near ya 🙂

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  620. Reply
    admin July 4, 2019 at 11:24 am

    Hi Kim.

    So there are pros and cons, trichlor (the tablets used in dispensers) is aggressive and can damage the finish and the spa in high concentrations but in a dispenser in low concentrations works really well and is easy to manage especially when out of town.

    Granules are easier on the tub but rely on you to add them every week…

  621. Reply
    admin July 4, 2019 at 8:43 am

    Hi Hugh call these guys they can likely help, 1 423-355-8930 they are a long way away but in your area, there are a lot of independant service guys so you can get good service on any brand that uses the standard parts list and good build quality.

    Another good option is Artesian

    Artesian – Palmetto Hot Tubs and Pool Tables
    Remove
    Details from Google Maps
    4395 Ogeechee Rd 214, Savannah, GA 31405
    http://www.palmetto1.com
    +1 912-999-6151
    4.9View in Google Maps

  622. Reply
    admin July 4, 2019 at 8:07 am

    Hi Will

    Thermo is not on my recommended list, it cheap but not great build quality, Bullfrog is just out of my top 5 the only thing I don’t like is the ABS plastic shell… also the performance is mid.

    check out these guys, I know them and trust them and they carry master wich is solid.

    Aqua Spas
    Remove
    Details from Google Maps
    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922
    4.2View in Google Maps

  623. Reply
    admin July 4, 2019 at 7:57 am

    Hey Jeanette

    There is not a lot of good options around you but there are 3 independent service guys within 30 Miles so we should be able to find you something.

  624. Reply
    admin July 3, 2019 at 9:29 am

    Hi Helen

    I’m kind of going away from the Aquafinesse, not that it’s not a great product but the Spa Marvel enzyme mix is just as good and a lot less expensive.

    Ill send you some info

  625. Reply
    admin July 3, 2019 at 9:24 am

    Hi Richard

    I have them listed but don’t know them. The Brand is solid though!

  626. Reply
    admin July 3, 2019 at 9:16 am

    Hey Lindsay

    The only one I would even consider is the Bullfrog, the other two are part of big corporate outfits that have been buying up hot tub companies and the business model while great for corporate profits is crap for the end-user, the build is mid-grade and they spend a fortune on marketing, advertising, and brand awareness and then sell the spas for literally twice what they are worth. the worst is they also use the proprietary parts game to make sure they can earn off you forever.

    The Bullfrog is guilty of it a bit as well, lots of spin and pseudoscience and pricey for what it is, the performance is middle of the road and it has a cheap to build ABS plastic shell that is pedestal supported Im, not a big fan of these shells they are nowhere near as reliable or expensive to build as a solid hand-rolled self-supporting fiberglass shell.

    I’ve got a local service guy right beside you

    Brian’s Spa Service
    Remove
    Details from Google Maps
    Whitefish, MT
    +1 406-253-3790

  627. Reply
    admin July 2, 2019 at 3:54 pm

    Hi Pat

    Yes you are correct all salt systems do is make chlorine and they run about 2ppm. the Hot springs and Sundance are great marketing companies but really mid-grade build quality and performance, they spend to much on the spin and marketing and don’t have enough left over for the actual build 🙂

    The eco pure on the master will not get you to .5ppm, they are exaggerating 🙂 it will get you somewhere around the salt system 1-2ppm.

    if you use the eco pure with Spa marvel you can get to about.5ppm That is the lowest you can get right now.

    you can buy it here for the best price, support my site, get 100% money back guarantee and a lifetime guarantee on your jets if you keep using it as directed…

  628. Reply
    admin July 2, 2019 at 3:50 pm

    sent!

  629. Reply
    admin July 2, 2019 at 7:03 am

    Yeah, I was at the factory last Jan and they seem to build it all to a good standard, the higher ends are a little better but nothing Major from what I saw.

  630. Reply
    admin July 2, 2019 at 7:02 am

    Ill email you an Aquafinesse tip sheet.

    The first batch of water is always a nightmare, combo of overuse and inexperience, and residue from the manufacturing process. 🙂

    some tips in general:

    Reduce the soap in the tub… rinse well in the shower before you get out, sunscreen and lotions also really effect the water quality.

    when high use increase you filter times to 4 or 6 hours every 12

  631. Reply
    admin July 2, 2019 at 6:59 am

    Not Much around you.

    Locally there is a Bullfrog dealer, while not in my top 5 they are pretty good, the only downside is the plastic pedestal supported shell, its a cheap way of building a shell and nowhere near as good as a hand-rolled self-supporting shell but its the only local option.

    There is also a service guy near you so you could buy from out of the market if you keep to a standard parts list and stay away from the proprietary junk.

    Aquarius Pools Inc
    Bullfrog
    Remove
    Details from Google Maps
    224 Augusta Rd, Winslow

  632. Reply
    admin July 2, 2019 at 6:55 am

    Hi Steve

    go here and click the $25 donation button you will get an email with a phone number, text me to arrange the time.

    Thanks for the support!

  633. Reply
    admin July 2, 2019 at 6:52 am

    Hi Mike

    Not Much around you, there were a couple of marquis dealers but we have delisted them as a recommended brand, that Vector we got off them and reviewed has since sprung 2 more leaks, its a piece of crap and the new video should be out today. the nearest I have is these guys:

    Atlanta Spa & Leisure
    Adam and the gang are great we spend a few days going over their business and they do a great job, good service, knowledgeable, all the right things…
    Remove
    Details from Google Maps
    4305 Northeast Expy, Doraville, GA 30340
    http://www.atlantaspa.com
    +1 770-939-8000
    5.0View in Google Maps

  634. Reply
    admin July 2, 2019 at 6:48 am

    Hi Joanne

    The Artesian for sure, the best thing about the Hot Springs is the marketing, branding and advertising the actual spa is mid-grade build and performance. I’m not a fan of these brands that spend more on the bullshit than they do on just building a great hot tub.

  635. Reply
    admin July 2, 2019 at 6:47 am

    Hi Murry

    go here and click the call Chris option, Scott will send you my number, text me and arrange a call.

  636. Reply
    admin July 2, 2019 at 6:45 am

    Yep Ill email it to you.

  637. Reply
    admin July 2, 2019 at 6:44 am

    The nearest guy is this guy, he has service centers all over the area and does a good job, I have sent him dozens of customers and had good results.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
    Remove
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    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.6View in Google Map

  638. Reply
    admin July 2, 2019 at 6:43 am

    I have 2 listed near you

    Spa Pool Equipment & Repair
    Remove
    Details from Google Maps
    Yakima, WA 98902
    +1 509-469-0552
    View in Google Maps

    BF – Pool To Spa Services LLC
    Remove
    Details from Google Maps
    160 S Worthen St, Wenatchee, WA 98801
    http://www.pooltospaservices.com
    +1 509-662-1590
    5.0View in Google Maps

  639. Reply
    admin July 1, 2019 at 3:38 pm

    HI

    The Old Sundance tubs were pretty good, a lot better than the new Sundance tubs since they got bought out.

    Not a lot of good options locally, there is a Master dealer in Boston called Crocker Sales that is good and an artesian dealer called Factory Direct Hot Tubs in Branford, CT

  640. Reply
    admin July 1, 2019 at 3:30 pm

    What is your filtration rate set to?

    sometimes if a tub is set to filter too long it will overheat from the thermal waste heat of the motor…

    set your filter time to 4 hours a day

  641. Reply
    admin June 30, 2019 at 3:33 pm

    Rigidisers Like Acrylabond and others are basically a spray on resin. You can make a good shell but you need to put so much on that the tub weighs like 1500 lbs, thiers only weighs like 900lbs so its a cheap cradel supported shell, the good shells are using a layer of the vinyl ester resin then hand rolling chopped fiberglass. The shell is super important and expensive to do right.

  642. Reply
    admin June 30, 2019 at 2:59 pm

    Wow, that’s an interesting man. I agree that they do seem to be changing direction.

    We have three leaks on that Vector we did the video on, on one tub.

    The video should be out Monday.

    They are definitely off my top 3 and hovering in that area of Meh!

  643. Reply
    admin June 29, 2019 at 11:45 am

    Hi John

    Man, I’m not recommending marquis anymore, watch this video and watch the new one coming out, that tub sprang three leaks and is a mess.

    Master and artesian for sure on build and performance, beachcomber for build quality but they are low performance. Coast is hit and miss their quality control need to improve. I’ve had 3 customers report leaking new tubs, now to be fair they replaced them so there is that but when shit comes out of the factory with leaks it tells you the quality control is suspect.

    If you want simple, reliable look at http://www.getawayhottubs.com,

  644. Reply
    admin June 29, 2019 at 11:41 am

    Hey Charles

    Yes, the Serum is ok but not as good in my opinion as to the Spa marvel, I have 4 tubs running here and routinely try different options and Aquafinesse and Spa Marvel rock.

    Try the Spa marvel and you get 100% money back guarantee and if you stick with it you get a lifetime guarantee on the jets in your tub… buy it here and help sup[port the site

    let me know if you ever need help

  645. Reply
    admin June 29, 2019 at 11:38 am

    Hi Ken

    I too used to be a review guy, but the review industry is all bought and paid for, its bullshit. even the well run review sites are getting corrupted by companies that create hundreds of email accounts and just rate shit to swing the vote.

    Local in some areas and with some brands is critical, in some areas its not because there are tons of independant service guys around.

    Salt is outdated tech, the truth that none of the manufacturers want you to know is that nothing out there is as good as the aftermarket stuff. salt gets you to about 2ppm chlorine, and does nothing to stabilize pH, its outdated tech, enzymes will get you to .5ppm and make it stupidly easy to balance water chemistry, its natural and works. Buy it and try it here and you get 100% money back guarantee and a lifetime guarantee on the jets if you use it as directed… this is the best shit I have found anywhere although I am flying out to Tahoe to see another natural system from this awesome hippy chick 🙂 I’ll let ya know! Buy enzyme here:

    check these guys out:

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
    Details from Google Maps
    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  646. Reply
    admin June 29, 2019 at 11:31 am

    Hi

    I don’t have a lot of information on them, they only ever come up very regionally around their factory.

    go see these guys, the have helped loads of my customers and never heard bad things.

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
    Details from Google Maps
    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  647. Reply
    admin June 27, 2019 at 11:02 am

    solid advice 🙂

  648. Reply
    admin June 27, 2019 at 11:00 am

    Hi Murry

    So the one that is the marketing scam is Caldera if any, it’s part of the Watkins group and they frankly build to a mid-grade standard and spend tons on branding, marketing, advertising, and all the while use proprietary parts which is the same scam that took our appliances from lasting 20 years to lasting 5.

    The American whirlpool uses good parts but a thinner cradle supported shell and a cheap insulation system.

    The only issue with Master that could be called a marketing scam is the expos… Not that they are bad just that they pretend to be factory direct, and super cheap. but frankly, most expos have been running for 5yrs plus and have good service guys on the ground and are good value.

  649. Reply
    admin June 27, 2019 at 10:52 am

    They are similar in performance, unfortunately, both only have the little low flow 1.5″ jets for the neck area so they won’t do much for shoulders and neck, the coast has the jet in the floor which is bad tech, I never like to see jets or fitting n the floor because it weakens the floor, is a problem for leaks down the road because people step on it (and floor leaks are hard and expensive to fix) and it is not good for heat loss because you have to run the hot water right under the floor and that means big thermal losses through conduction.

  650. Reply
    admin June 27, 2019 at 10:45 am

    Hi Jeanette

    The Clarity is a great design I love the open seating and massive footwell. so for a party tub or if you have a big family or entertain a lot its a winner.

    The HL is better performance, but more restricted in space, for therapeutic massage it’s better.

  651. Reply
    admin June 27, 2019 at 10:40 am

    Las Vegas is the home of Artesian spas so its a good choice for a lot of reasons. There is also a Coast dealer and the guys in Phoenix have a depot and dealer there.

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
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    1746 W Ruby Dr Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799
    4.9View in Google Maps

    Creative Spa Designs
    Artesian, (Island, South Seas, Garden)
    Remove
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    4145 S Grand Canyon Dr Ste 105 B, Las Vegas, NV 89147
    http://www.creativespas.com

    Hot Tub Liquidators
    Status Unverified:

    Sells coast spas, but also sells Artesian Tropic which is a brand we stand by.
    Remove
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    129 N Gibson Rd, Henderson, NV 89014
    http://www.hottubliquidators.com
    +1 702-450-7727
    4.5View in Google Maps

  652. Reply
    admin June 25, 2019 at 12:21 pm

    Hi Brian

    None of those are great options, they all use proprietary parts which is a deal breaker for me, Proprietary parts are what tanked the appliacne industry, everyone started making p[arts that only fit their appliance so that they had control over the part and repair game now washers and dryers only last 5 years instead of 20…

    I’ve got Scott drilling down into the area to see if we can find a better solution.

    scott@hottubuniversity.com

  653. Reply
    admin June 25, 2019 at 12:12 pm

    hey Tom

    The Artesian is a lot better than the Arctic, Noise is what Arctic does best 🙂

    There is a guy in Kitchener that sells a pile of spas around there, he has a local depot so you could try him as well…

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.6View in Google Maps

  654. Reply
    admin June 25, 2019 at 12:09 pm

    Hi Mary

    The Bullfrog and the master would be my goto units. The Dynasty I have not had good feedback from and the unit we reviewed was a mess see the review here:

    The Bullfrogs only downside is the ABS plastic shell its a much weaker shell that requires pedestal supporting, the master, on the other hand, build a super robust hand laid fiberglass shell that is self-supporting.

    Also, the Bullfrogs performance stops around the Master healthy living, they do not have any really crazy therapy massage spas like the Twilight or LSX so depending on what you want out of a hot tub those two lines will outperform the BF.

    I also have a great relationship with the guys at Sunteck I have literally had 20+ customers buy tubs from them And never a bad word.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
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    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.3View in Google Maps

  655. Reply
    admin June 25, 2019 at 11:57 am

    Hi Joan

    I have nothing around you. the best brand nearby would be Bullfrog sold here:
    \
    BF – Fireplace Outfitters
    Remove
    Details from Google Maps
    515 N River St, Hailey, ID 83333
    http://www.fireplaceoutfitters.com
    +1 208-578-2184
    4.5View in Google Maps

  656. Reply
    admin June 24, 2019 at 9:07 am

    Man that resort is a goofy little tub, if you take out those curves you lose about 20 in of internal space. For the neck and shoulder Jets all they have is two little 1.5 inch low flow jets, Same for the feet. Those little Jets don’t flow enough water for a big muscle mass like your shoulders I won’t do anything for your feet.

    The LSX has twin 10in monster Jets 4 feet and for 3.5 inch high flow neck and shoulder Jets. What you tubs are aren’t really in the same category. That LSX is the therapy monster. I’m surprised they’re asking so much for that Marquis it’s a small Spa

  657. Reply
    admin June 23, 2019 at 3:25 pm

    West Coast is a goofy Market. Hardly any retailers left I think the High real estate costs and the cost of doing business have killed them. Most of the tubs on the west coast now are being supplied by a couple of outfits with hundreds of independent service guys up and down the coast service levels are good. As long as you stick with a brand using the good OEM parts list you can buy from anywhere. The key is stay away from the Brands full of the goofy proprietary parts which are nothing but trouble they are a trap they own you for life for the price of the parts it is what happened to our Appliance industry washers and dryers only Last 5 Years instead of the 20 that they used to last. I’ll put you in touch with the guy with the others get Depots in the area and service guys you might be able to help you

  658. Reply
    admin June 23, 2019 at 3:16 pm

    That’s hilarious there was a woman named Wendy the post it just before you basically asked the exact same question.

    My honest opinion the point tours of awesome tub and I don’t think there’s a whole lot of advantage to the LSX. Both have the same mean Captain seat and the ability to flow the same amount of water out of that seat. I like the open seating and Bigfoot well of the Twilight better. Although I do like the leg Jets on the LSX lounger.

  659. Reply
    admin June 23, 2019 at 3:14 pm

    It’s middle-of-the-road thin cradle supported shell dodgy installation.

    I may be funny but I never in 10 years have seen a high-end hot tub at a mass Merchant. Mass Merchants are arguably the worst place to buy a hot tub.

  660. Reply
    admin June 22, 2019 at 8:43 am

    Hi Amy

    Great price, I usually don’t get into pricing but that’s a solid price anywhere.

    Spa Marvel is an enzyme and I’ve been moving more and more away from aqua finesse to it because it works as well stabilizes ph better and is cheaper… and if you buy it from me you get a 100% money back guarantee, my support for water care and a lifetime guarantee in the jets.

    you just do the normal chemical routine but cut back the chlorine dose to about 1/4 the recommended amount.

    I will email you a tip sheet.

    Help support me by buying it here.

  661. Reply
    admin June 22, 2019 at 8:37 am

    Both are well-made spas The twilight has a better neck and shoulder jet system plus overall a lot more of the high flow therapy jets.

    the dealer I know for master and don’t know for Artesian.

  662. Reply
    admin June 22, 2019 at 8:16 am

    Hi Nancy.

    Sundance used to be a good brand but it got gobbled up by a big equity investment group and the quality had suffered, these guys are doing tot he hot tub world what the big guys did to the appliance industry, using proprietary goofy parts with no right to repair and closed source so you can only get the parts from them, they spend too much on advertising, branding, and bullshit and not enough on the tub, look at the jetting… these are basic mid-performance tubs with only 6 or 7 of the expensive hi flow therapy massage jets and the rest are all the cheap low flow low-performance jets. there is virtually no neck or shoulder system because again they are the little 1.5″ low flow jets they don’t move enough water for shoulders. same with the foot jets, low flow and virtually useless for tough bits like your feet. I don’t like this brand, it’s not as well built, and nowhere near the performance and the only reason its priced so high is the massive money spent on advertising, marketing, and branding… It should be less than the LSX for sure.

    The legend uses better parts that you can easily get replacement parts for from lots of places so its competitive pricing, its build better, with a hand rolled self-supporting shell and the jetting especially the neck/shoulder and foot jets are 10x better it has 4 of the 3.5″ high flow jets in the shoulder area and will flow almost 4x more water for really good neck and shoulder massage, and then the massive 10″ master blaster jets that you can divert a whole pump to for feet and even lower back and legs… these two tubs are not even close in performance, wet test them and you will see what I mean…

    One is an overpriced over hyped mid grade spa and one is a well-built performance monster.

  663. Reply
    admin June 22, 2019 at 8:05 am

    yep, it works but there are cheaper better alternatives. and it is hard on the spa and voids a lot of warranties.

    use an enzyme like spa marvel and then you can get to drinking water levels of chlorine, your water is easier to manage and lasts longer, you always come across these guys who are using this and they always think its some secret 🙂 but it’s really not as good or as inexpensive as some of the stuff…

    buy spa marvel here it is cheaper and I give you 100% money back guarantee and you get a lifetime guarantee on your jets.

  664. Reply
    admin June 22, 2019 at 8:00 am

    Hi Scott

    I did have a few in years ago, they were ok but the problem was they were just too small. if you put two regular-sized people in the water goes over the edge and every time you use it you need to get the garden hose out and top it off. go to a 3 person.

  665. Reply
    admin June 22, 2019 at 7:59 am

    Are you wendy’s husband?

    So from a build standpoint, these three guys build the same, they use the same parts, the same insulation, construct their shells the same and even their plumbing systems are similar. however the one thing with both Coast and Marquis is they are smaller firms and there are quality control issues, both those factories need to improve their processes and consistency.

    From a performance standpoint, the Marquis will be the lowest of the three, there are no real neck jets system just a couple of the little low flow 1.5″ jets and these just do not cut it for big muscle masses like shoulders and neck, you need the big 3.5″ hi flow jets in the neck area. they also have no foot jets.

    The Coast again no real neck jet system and it has some 5″ jets in the floor for feet but two things I don’t like. 1. I don’t like to see plumbing under the floor and jets in the floor I prefer them up in the footwell, its a bad idea you lose a lot of heat through conduction when you plumb under the floor and create a weaker floor, also the jest get stepped on and that can create leaks later, its a weak spot and jets coming straight up aren’t great for positioning, you need to stand up in the tub to get the full effect.

    The LSX and the Twilight have 4 x 3.5″ high flow therapy jets for the neck and shoulder area and they rock, they will literally blow the other two away, plus the foot jet system is in the wall and there are 2 of the big 10″ monster jets, you can divert an entire pump to them and flow tons of water, they rock. in my TS 8, I sit in the floor and use them for my lower back too… wicked.

  666. Reply
    admin June 22, 2019 at 7:57 am

    HI Wendy

    So from a build standpoint, these three guys build the same, they use the same parts, the same insulation, construct their shells the same and even their plumbing systems are similar. however the one thing with both Coast and Marquis is they are smaller firms and there are quality control issues, both those factories need to improve their processes and consistency.

    From a performance standpoint, the Marquis will be the lowest of the three, there are no real neck jets system just a couple of the little low flow 1.5″ jets and these just do not cut it for big muscle masses like shoulders and neck, you need the big 3.5″ hi flow jets in the neck area. they also have no foot jets.

    The Coast again no real neck jet system and it has some 5″ jets in the floor for feet but two things I don’t like. 1. I don’t like to see plumbing under the floor and jets in the floor I prefer them up in the footwell, its a bad idea you lose a lot of heat through conduction when you plumb under the floor and create a weaker floor, also the jest get stepped on and that can create leaks later, its a weak spot and jets coming straight up aren’t great for positioning, you need to stand up in the tub to get the full effect.

    The LSX and the Twilight have 4 x 3.5″ high flow therapy jets for the neck and shoulder area and they rock, they will literally blow the other two away, plus the foot jet system is in the wall and there are 2 of the big 10″ monster jets, you can divert an entire pump to them and flow tons of water, they rock. in my TS 8, I sit in the floor and use them for my lower back too… wicked.

  667. Reply
    admin June 21, 2019 at 1:18 pm

    you got it, and lower the temperature

  668. Reply
    admin June 21, 2019 at 1:15 pm

    Not even close, its a thin cradle supported shell and low performance jetting all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage, the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell, 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2-$3k…

    Finally, the insulation, forget it these radiant barriers were basically banned in the 80’s in regulated industries, now in this unregulated industry they are the miracle insulator… laughable cheap outdated… https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

  669. Reply
    admin June 20, 2019 at 10:31 am

    Hi Art

    Windsor is my family’s roots 🙂 I grew up on the Windsor dragway back in the 70’s

    The Beachcomber is much better built than the Hydropool and American Whirlpool, they are really not great spas, mid-grade build and loads of dodgy marketing…

    The problem with Beachcomber is they do not build any performance models… all their spas are very basic jetting and no good neck shoulder or even foot system.

    Man, go see these guys. the Twilight has the build quality of the Beachcomber (virtually identical parts list and shell construction and high efficiency plumbing) but its 10x the performance for about the same price.

    Bluewater Pools & Spas
    Remove
    Details from Google Maps
    2541 Dougall Ave, Windsor, ON N8X 1T5, Canada
    bluewaterpools.ca
    +1 519-969-8561
    4.2View in Google Maps

  670. Reply
    admin June 20, 2019 at 10:26 am

    Hi Tim

    I’m coming to Sacramento in August 🙂 I love that city

    I got a good guy there that does this right, you can trust them and they sell good stuff.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  671. Reply
    admin June 20, 2019 at 10:24 am

    I was not a fan of them when they were Canadian owned they went bust and then reopened a month later with the same owners basically to avoid warranty commitments, now they are owned by a big U.S. marketing company that is doing the same thing to hot tubs that happened to the appliance industry… Remember when your washer lasted 20 years and now the fancy marketing, and branding and big advertising washers last 5??? that was because of proprietary parts, planned obsolescence and spending more money on the marketing and bullshit than building a good product and as far as I am concerned that is exactly what this brand is… thin cradle supported shell, proprietary parts, and cheap insulation with a fancy wrapper…

  672. Reply
    admin June 20, 2019 at 10:18 am

    Hi Carol

    The depth makes a huge difference. I’m a big fan of the 60″ deep models.

    I hooked you up with a local guy through email let me know if you need anyhting

  673. Reply
    admin June 20, 2019 at 10:14 am

    Hi Mike

    either is good well-made spas and a good choice, the advantage tot he larger spa is you can entertain and you have more room to move around, I don’t like the little spas they are shallow and have no foot room.

  674. Reply
    admin June 20, 2019 at 10:12 am

    Hi Beverly

    The modern foam on the well-made tubs is not the same anymore. the old cheap foam (that is still used on some crappy tubs like Hot Springs, and Canadian spa co) was super hard to find and fix leaks, not so with the modern foams that are more expensive but never harden up.

    You have the factory for Artesian right there in Vegas. its a well build spa for sure and sold locally through these guys:

    Creative Spa Designs
    Artesian, (Island, South Seas, Garden)
    Remove
    Details from Google Maps
    4145 S Grand Canyon Dr Ste 105 B, Las Vegas, NV 89147
    http://www.creativespas.com
    +1 702-307-3900

    These guys also sell Coast which is a good second choice:

    Hot Tub Liquidators
    Status Unverified:

    Sells coast spas, but also sells Artesian Tropic which is a brand we stand by.
    Remove
    Details from Google Maps
    129 N Gibson Rd, Henderson, NV 89014
    http://www.hottubliquidators.com

    then the guys in Pheonix sell there as well they have a service depot I think and do Master spas:

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
    Details from Google Maps
    1746 W Ruby Dr Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799

  675. Reply
    admin June 20, 2019 at 10:07 am

    Thanks!

    you can buy it directly here: spa marvel canada
    ;

  676. Reply
    admin June 20, 2019 at 10:06 am

    yeah Tri-chlor is hard on the spa for sure bromine is fine, I find with tri-chlor in these low dosages it’s not an issue but best to stay with approved sanitizer. you dont need scale control with Spa Marvel

  677. Reply
    admin June 18, 2019 at 6:01 pm

    Hey Dustin,

    Many a great party in my youth spent in your town 🙂

    Dynasty to date has not been a great brand, although I hear the son has taken over from the old man and is trying to revive it.

    Hydropool was recently bought by the company that owns Jacuzzi and it was never a great spa to start with but the Jacuzzi group like to buy spa lines with great stories and their marketing and bullshit has always been way better than their hot tubs 🙂

    Freestyle is owned by Watkins which is the Hot springs group and they are the same ilk as Jacuzzi, fancy old school marketing and spin and mid-grade overpriced products full fo proprietary parts IPG is not a brand its a buying group, they just private label usually mid-grade brands.

    Beachcomber is the best built of the lot but they only do low to mid-end performance models and they are bat shit crazy on their pricing 🙂

    The biggest seller of hot tubs in Canada is just around the corner, they are worth checking out their volume buying gets them better pricing and they do good service, they have a service guy in that market.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6, Canada
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.7View in Google Maps

  678. Reply
    admin June 18, 2019 at 5:53 pm

    Hey Tony

    The TS and LSX are good performance spas and both have the same main therapy seat. whether it’s worth it depends on your financial situation 🙂

    the UV system is the best of the onboard systems but yer looking at a couple hundred a year plus service for the UV system and everyone i talk to says they still use about the same chlorine level that the enzyme systems use… plus the enzymes stabilize the pH and make the water balance easier and the water lasts longer.

    you can buy the enzyme on my site and you get 100% money back guarantee which I have never been asked for and if you buy it through me and use it regularly you get a lifetime warranty on the jets.

    you can buy it here:

  679. Reply
    admin June 18, 2019 at 5:47 pm

    Any new tub at that price is going to lack the ability to last, it’s going to have to use low insulation values, cheap parts, and thin shells.

    yer better t stretch tot he 4-5k mark and get a well built basic unit like a Nordic or getaway.

    these guys will likely sell one of those two brands.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
    Details from Google Maps
    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727

  680. Reply
    admin June 18, 2019 at 5:35 pm

    Hi

    so I agree that the hot springs Caldera is just not a great option, the bullfrog is definitely better but I’m not really a fan of the plastic pedestal supported shell.

    The Marquis has a better overall build but they have some quality control issues but overall its the best of the lot around you, they are overall a good spa but every once in a while a lemon squeezes out.

    There are also 2 good independent service guys around you so you could look further afield.

    Then there is Aurora Pools & Spas, this company that sells Artesian which is a great spa but they also carry Hot springs, Bullfrog, Nordic, Bahama. this is a wackadoodle mix , its like they just threw darts at a board and randomly picked spas. My big concern when I see this is that they just don’t know what they are doing, often guys like this change lines based on what deal they get on a container 🙂

    I got a guy that might be able to help hit him up and see if he services that area, likely the 2 service companies there are associated with him.

    Swim Spa International
    Micheal Phelps
    John flaningan Ceo

    swimspainternational@gmail.com
    Remove
    Details from Google Maps
    6228 Airpark Dr Suite B, Chattanooga, TN 37421
    chattanooga.swimspas.us

  681. Reply
    admin June 18, 2019 at 5:21 pm

    Hey Larry

    You can schedule a consult, for the used market its best to have a link or 2 for units you are considering but generally, you want these things:

    1. to see the unit running twist all the knobs give all the jets a twist.
    2. look at the equipment area… look for water damage, and white build up between the motor and the pump head which will indicate a pump likely needing replaced or repaired.
    3. the cover is expensive it should be light and not waterlogged.
    look for obvious signs of corrosion around the pack.

    Stay away from goofy brands especially on used tubs you do not want to have a tub full of proprietary parts so hot springs, jacuzzi arctic are all risky

    And for new go see these guys, they carry good brands and have good customer care.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.

  682. Reply
    admin June 17, 2019 at 9:14 am

    Hi Nancy.

    Premium leisure I have had a lot fo first-hand experience with, we had a local dealer dump a bunch here then run off to another city when the service got too messy and we have repaired replaced a lot fo them, middle of the road and from what I have seen the AW brand is very similar… cradel supported shells, questionable insulation.

    check out these guys as well.

    Innovative Spas
    Status: HTU ALL STAR

    These guys I have met and spoken to and have a good operation with a great line of spas

    Owner: Whitney Elliot
    Dealers # +1 757-490-7727
    http://www.innovativespas.com
    whitney@innovativespas.com
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    Details from Google Maps
    155 S Rosemont Rd, Virginia Beach, VA 23452
    http://www.innovativespas.com
    +1 888-313-7727
    4.5View in Google Maps

  683. Reply
    admin June 17, 2019 at 9:12 am

    I’m not a huge fan of either brand, both brands are part of big US companies That focus more on branding, marketing, and advertising, they are great at this but the reality is they build mid-grade quality with Proprietary parts and in the case of Hydropool highly questionable insulation systems.

    check out my buddy Griffen below and you could also look at the Coast spas from International Pool & Spa Centers Thornhill

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
    Details from Google Maps
    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  684. Reply
    admin June 17, 2019 at 9:07 am

    You could just use the spa marvel with the salt system just turn the system down to make less chlorine or shut the system off and add chlorine as needed.