User Posts: admin

A small number of Hot Tub companies have started making parts that just fit their spas. These proprietary parts are cheaper, fail more often, and lock you into ...

How does the US vs. Canadian Dollar affect your hot tub purchase?   In this time of low Canadian and high US dollar, there are some big advantages ...

How many pumps you need in a high-end performance hot tub is a good question. There is a lot of marketing and spin around this question with sales guys ...

The Top Brands I have 3 brands I evaluate to be doing all the right things or close to it. Master, Coast and Artesian . These companies are spending the money ...

Health Benefits of Hydrotherapy   Hydrotherapy or water therapy refers to a series of exercises involving the use of heated water in a pool to ...

Hot Tub Insulation Systems By The Numbers   https://www.youtube.com/watch?v=4XhgwOQKQFs   I know a lot about hot tubs, and insulation ...

Therapy Massage Spas Shopping for a therapy massage spa is a tough thing, the truth is 90% of the spas out there are very similar when it comes to massage ...

https://www.youtube.com/watch?v=4XhgwOQKQFs   Recently some Β companies Like Hydropool, and Canadian spa Company (Walmart, Home Depot) have begun ...

Here's my video breakdown on salt water systems and why the technology hasn't aged well. https://youtu.be/q8KRKGZrMfE   Should you order a salt ...

This Black bear knows how to live, after breaking through a fence he has a dip in the pool and then relaxes in the hot tub!    

Browsing All Comments By: admin
  1. Reply
    admin February 6, 2019 at 1:40 pm

    Hi Than

    I have the cost price for almost every brand but they always come with nondisclosure agreements and I could get sued for disclosing the information.

    Dealers buy at a price based on their volume and how they pay and the landed cost can vary wildly depending on those factors and proximity to the factory.

    Shipping less than Truckload (LTL) can add a grand a tub… shipping full truckloads can get down to a couple hundred, paying before delivery can save 5% paying by transfer over credit card can save another 5% and using a floor finance package can add another 5-10% There are a lot of variables…

    The truth is like any competitive industry everyone is trying to make enough margin to stay viable and get a decent income but not a lot of retailers are getting rich.

    Yes for sure you can get a better deal by paying cash but save that card till the end. a dealer saves 3-5% by not having to pay credit card processing fees so if you get a price for paying with a card hammer them for the 5% for cash… also go right now in the slow season!

  2. Reply
    admin August 14, 2017 at 4:46 pm

    Sorry Eric,

    This site is getting away from me, it used to be my personal rant space but now it’s something entirely different πŸ™‚

    I need staff to help but I haven’t figured out how to monetize it and not loose the authentic real approach! if I sell my soul for the money (offers every week into the lower mid six digit frame) then the site is nothing but another discussion forum or other bullshit site, sometimes I just need a day or two off πŸ™‚

    Hydropool and arctic I don’t really like for the similar reasons. They both do a few thing good and a bunch of stuff cheaply and spend a scad on the spin marketing, branding and BS. like Hrdropool has a good parts list but insulation and old school filtration systems and floor suctions, reflective insulation systems??? inexpensive solutions that are not good tech.

    Arctic is even worse, the cheapest parts you can buy, one of the cheapest insulation systems out there, no clamps on the plumbing lines and loads and loads of spin pitches and brand marketing.

    let me see what you have out there.

  3. Reply
    admin July 4, 2017 at 10:12 pm

    The Hybrid is a trademark gimmick that has the pumps outside the spa and is bad tech…

    what you are refering to is actually a better definition of “Hybrid” but usually called full foam with the pumps under the spa which is the best.

    The heat reclamation is pretty straight forward.

    The Venturis present on every spa and the ozone system always draw in air and inject that into the water so if the intakes are in the motor area the heat from the pumps gets injected directly into the water. it’s funny because the guys selling the cheap Perimeter insulation systems never talk about this because it really destroys their whole pitch… On one hand they claim that all the “trapped heat” is helping but they ignore the fact that the air is always being circulated when the pump is running which by the laws of physics means it is pumped out of the perimieter and into the tub and then out under the cover. Meanwhile, the outside cold air has to be drawn in to replace the cavity air… it’s why the whole pitch about the air space being an insulator is so non-science… in a thermopane window the intentionally remove the air and or fill it space with nothing or a captive agent with a high R value and then it is sealed so the air can not move… once the air can move beteen the zones it becomes a mover of heat, not an insulator….

  4. Reply
    admin January 18, 2017 at 9:57 pm

    Visitor Rating: 5 Stars

  5. Reply
    admin October 26, 2016 at 3:50 pm

    Visitor Rating: 5 Stars

  6. Reply
    admin October 21, 2016 at 2:49 am

    Visitor Rating: 4 Stars

  7. Reply
    admin October 21, 2016 at 1:52 am

    Visitor Rating: 1 Stars

  8. Reply
    admin September 8, 2016 at 1:28 pm

    Hi

    I am not aware of the brand Dr. Wellness.

    Ask the questions…

    Are the joints glued and clamped?
    What brand name are the jets, pumps and electronic controls? (you want ideally Balboa and waterways and you want threaded jets)
    Is the shell supported underneath by props and supports? (if there are props and supports it usually indicated a thin shell although they will pitch it as a bonus)

  9. Reply
    admin March 24, 2019 at 7:14 pm

    Dude! Then run the hell away… see this

  10. Reply
    admin March 24, 2019 at 7:13 pm

    Hey dude

    I love Ottawa.

    Sunrise is from my home town Grimsby Ontario πŸ™‚

    the insulation is crap, the shell is cradle supported… That’s enough right there to say no. I got to say they should just focus on their roto mold line.. they build great rotomoulded spas under Dreamaker???? I think???

  11. Reply
    admin March 24, 2019 at 7:10 pm

    In its day it was a good tech, it took us from 3-5ppm of chlorine or bromine to around 1-3ppm and a nice steady release.

    The downsides were many, unreliable, hard to balance water, highly corrosive to decks, the tub, concrete etc, expensive because of anode replacement etc…

    There are a lot of better technologies available on hot tubs and even better one’s aftermarket.

  12. Reply
    admin March 24, 2019 at 7:07 pm

    Nope

    its changes with them a lot last time I looked it was Gecko, thin shell, crap insulation I heard they got bought out but can’t remember for sure, dude historically it’s not a brand I would consider and I doubt anything dramatic enough to make me change my mind has happened πŸ™‚

    There were a bunch dropped in my local market s a few years back by a dump and run show and we have been servicing/replacing them every year…

  13. Reply
    admin March 24, 2019 at 7:04 pm

    Hye Jeff

    I reached out to Catalina a few days ago for the second time… they are a small regional outfit, they obviously don’t monitor the internet πŸ™‚

    I’ll try again I wanted to drop by their factory in TN on the way back home, I’m in Florida chaperoning a bunch of 15-year-olds for spring training.

    On paper, they seem decent but man until you see the factory and you never know… I can walk into a factory and see right away what issues they are having iv’e toured and helped set up a few in my day πŸ™‚

  14. Reply
    admin March 23, 2019 at 11:24 am

    On paper good, still plagued with bad reviews, unsure… They seem to want to do good they have been proactive with sending us info and updates, I looked the tub over quickly in Vegas and it looks good but They need to send me a hot tub so I can tear it apart and do a proper review…

    It’s funny part of my criteria on how on the ball a manufacturer is on the communication and follow up end of their business is now how proactive they are getting and keeping in touch with me πŸ™‚ let’s face it if a Guy like me who heavily influences where a billion dollars in hot tubs go every year is not a priority for you as a manufacturer then you are either asleep at the wheel or hiding under a rock and hoping I don’t focus on you too closely πŸ™‚

  15. Reply
    admin March 23, 2019 at 10:41 am

    Hi Amber

    the problem with all 100v plug in tubs is exactly that there simply is not enough available power to keep up with the heat loss…

    yes, it is easily solved by hard wiring it. and will remedy you problem.

  16. Reply
    admin March 23, 2019 at 10:20 am

    Hey David

    I have had nothing but good results with them, I have sent a lot of customers their way and never had pushback from anyone.

    if you ever did have an issue hit me up, because of the massive influence I have in the Hot Tub world (almost half the buyers of hot tubs spend almost an hour with me before they spend an estimated Billion dollars) dealers and factories tend to take care of issues if I get involved πŸ™‚ but to be honest I have never had an issue from these guys and I bet I have sent them 50 customers at least.

  17. Reply
    admin March 23, 2019 at 9:54 am

    Hey Paul

    All tubs do good Hydrotherapy (hot water therapy) but for massage therapy, you need to look for the big jets not the number of jets πŸ™‚ read this on what makes a good therapeutic massage spa.

    Personally, I sit in a Twilight spa every day, for long term muscle tension relief it rocks.

    Go see these boys.. they do a great job.

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
    Remove
    Details from Google Maps
    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827

    Russo’s pool in Chicago and patio pleasures in Madison sells marquis but you can tell they are more a pool shop because they carry a bizarre mix of brands… These guys are about dumping anything onto the market they will likely try and tell you the other brands (high-profit big marketing brands) are better (like Caldera and D1 Yikes!!! stay away!) I also had a less than stellar Marquis spa I got ahold of recently the quality control was abysmal, its made me seriously reconsider recommending them.

  18. Reply
    admin March 22, 2019 at 8:48 am

    Catalina seems to do a decent job but I’ve not seen one first hand.

  19. Reply
    admin March 22, 2019 at 8:36 am

    Hi Aiden

    It is not standard with a circ pump. A circ pump is an option. They likely have a circ pump in stock and want to move it. I would not order a circ pump…

  20. Reply
    admin March 22, 2019 at 8:33 am

    i emailed the manufacturer and they sent me a pdf ill email it to you

  21. Reply
    admin March 22, 2019 at 8:26 am

    Hey Jon

    The Marquis and Master I highly recommend, the Master slightly over the Marquis because of a few factors. while both spas are built with the same great components, and manufacturing techniques master has a broader range in the massage therapy spas like the Twilights and the MPL’s and they have a customer direct support network that Marquis does not have and frankly I was disappointed in the Marquis that I got my hands on for a review the quality control was crap frankly…

    Jacuzzi and Sundance are both owned by the same equity investment group and I personally do not like either… They are great corporate business models for profit but in my opinion, they are great marketing companies as opposed to great hot tubs. I am especially disdainful of proprietary parts, this scam is what wrecked the appliance industry…

    Dealer wise the one I personally know and have met and spent time with is these guys:

    Above & Beyond
    Remove
    Details from Google Maps
    203 Armour Rd, Kansas City, MO 64116
    aboveandbeyondkc.com
    +1 816-421-4011
    3.9View in Google Maps

  22. Reply
    admin March 22, 2019 at 8:18 am

    ill email you a spec sheet.

    I find if you hit your calcium around 150 then hit the alkalinity high (to almost the 180 mark) then adjusting your ph into the middle or lower end of ok (6.8-7) everything stays very stable and you get good clarity and no foam.

    chlorine is a tricky one, you need to follow your state or provincial recommendations even if they are 20 years out of date and myopic as hell πŸ™‚ I personally run my chlorine at .5ppm and have zero issues but again I always recommend you listen and adhere to the advice of the bureaucrats!!!

  23. Reply
    admin March 22, 2019 at 8:18 am

    ill email you a spec sheet.

    I find if you hit your calcium around 150 then hit the alkalinity high (to almost the 180 mark) then adjusting your ph into the middle or lower end of ok (6.8-7) everything stays very stable and you get good clarity and no faom.

    chlorine is a tricky one, you need to follow your state or provincial recommendations even if they are 20 years out of date and myopic as hell πŸ™‚ I personally run my chlorine at .5ppm and have zero issues but again I always recommend you listen and adhere to the advice of the bureaucrats!!!

  24. Reply
    admin March 20, 2019 at 11:31 am

    So that tub uses a low flow circulation system, the chem reduction systems work better with a higher flow rate.

    I would get spa marvel, get it here if you don’t like it ill refund it, its the easiest lowest chem option out there.

    ill email you the tip sheet.

  25. Reply
    admin March 20, 2019 at 10:23 am

    It’s a decent price, again it’s hard to say regional differences can affect it a lot.

  26. Reply
    admin March 20, 2019 at 10:22 am

    first off what tub is it and what options if any did you order it with?

  27. Reply
    admin March 20, 2019 at 10:21 am

    Hi Guys

    The TS is def a lot better from a therapy massage standpoint. while HL competes nicely with nmost top end massage spas the TS is really in a very exclusive class for Massage. A lot more of the expensive hi-low therapy massage jets, including the 3.5″ neck jets… most have the little 1.5″ low flows here and it makes a massive difference, and the monster jets with the flow control are insane for lower back feet, legs etc.

  28. Reply
    admin March 20, 2019 at 10:16 am

    Hi Natalie

    first off I am trialing a buyers service…. give us the price we will call the dealer and get you a better price and you pay us 20% of what we save you… It’s a no brainer if we don’t save you money you don’t pay. I only ask that we deal 100% honestly, I like to live above board and strive to be 100% honest in my dealings so give me the real prices πŸ™‚ just email me the info and my team will get to work. remember to include all options, upgrades etc.

    From a strictly cold weather insulation standpoint I rank them like this:

    Tier 1

    BullFrog
    Coast
    Beachcomber (non-hybrid)

    Tier 2

    Beachcomber (hybrid)
    Arctic
    American Whirlpool
    Vita
    Tier 3

    Hydropool

    From a build quality standpoint:

    Tier 1

    Coast
    Beachcomber (non-hybrid)
    Beachcomber (hybrid)

    Tier 2

    BullFrog
    American Whirlpool
    Vita
    Hydropool
    Arctic

  29. Reply
    admin March 20, 2019 at 10:07 am

    Hey Darren

    The Premium leisure spas were out of Florida and were mid-end but not the nightmare stuff. the shell was a cradle supported but is a fiberglass acrylic, the parts were good and the insulation was bad.

  30. Reply
    admin March 20, 2019 at 8:57 am

    First off most spas are not bought from retailers in your area… I can tell because I only have 7 or 8 retailers in a pop base that should have 20 and I have 20 independent hot tub service companies listed that specialize in just fixing hot tubs there.

    This tells me that there are a lot of hot tubs being sold at event sales, fairs, and home shows, we see this in areas where the propriety values are too high and the cost of running a retail location is driving prices too high, then people start buying out of market and then we see the retailers closing and the independent service companies taking over.

    Its a good scenario for the end user… as long as you stay away from brands with goofy proprietary parts, and a good build standard you can get the best of both worlds… Good prices and great service… these independent service companies do as good or better of a job than retailers because retailers primary focus is selling and all the service guys to is fix spas… It’s their only focus.

    If you want to buy local the number one would be Artesian sold at Coastal spa and patio, second would be more entry-level Nordic sold by Spa Tek.

  31. Reply
    admin March 20, 2019 at 7:51 am

    2 things.

    first off make sure they pour the pad level… this may seem like a no brainer but the default is to pour it with a tilt or “grade” to let the rain water runoff… great for a patio, crap for a hot tub πŸ™‚

    also get the dealer to send you the line drawing for electrical, it will show you where the electrical can come up under the tub, have the concrete guy put in an inch and a half conduit from the edge of the pad to where it comes up under the pad and you won’t see the wiring…

  32. Reply
    admin March 18, 2019 at 12:48 pm

    No use ready mode always… I never touch the modes if I go away for a long time i turn the temp down.

  33. Reply
    admin March 18, 2019 at 12:47 pm

    Hey Andrew.

    The gov health authority says no so its what I have to say πŸ™‚

    the reality is I run my display spas and my personal spas at .5ppm with the spa marvel, Ion filter, combo.

  34. Reply
    kimberly Deveau March 18, 2019 at 12:43 pm

    Hey Irv

    Beachcomber is a well built well-insulated spa, Performance wise they top out at the mid-end and do not really do any hi-end therapy massage models but they are as good as it gets for parts, insulation, and general build quality.

    Normally I would warn you away from the Hybrid models, its old outdated tech but you won’t care in a warm climate like Texas πŸ™‚

    Here is a review.

    For the money, though it’s expensive, you could get a spa with the same build quality, insulation and way better performance from these guys for similar money…

    Primo Hot Tubs and Swim Spas
    I had the pleasure of spending some time with Vince and his crew recently. These guys are doing a great job in the customer care end and they carry my go to brands.
    Vince.Primo@yahoo.com
    Remove
    Details from Google Maps
    22315 Gosling Rd, Spring, TX 77389
    primohottubsandswimspas.com
    +1 281-466-2618
    3.5View in Google Maps

  35. Reply
    admin March 17, 2019 at 8:31 am

    My Wife was born in Bloomington πŸ™‚

    Dude the Marquis is a far better-built unit, I’m not a fan of the Vector line but and had some quality control issues on the one I reviewed but Hot Springs is one of these big corporate guys that drove me to make this site πŸ™‚ Theses guys using proprietary parts and selling these mid-grade spas at over inflated prices all based on massive branding and marketing budgets are the worst options. And don’t buy any of the onboard miracle chem reduction systems, that’s ACE system is MPS (hard on some types of plastics) saltwater (20-year-old tech that is re-emerging as a new tech), its not that it is bad but there is way better stuff that not only reduces chemical usage too much lower levels but also assists in stabilizing the water which makes its way easier to balance and keeps the water perform for 2-3 times as long. and Circ pumps… There are 2 kinds of hot tub makers…. Great tubs and great spin this, in my opinion, is a prime example of the latter

  36. Reply
    admin March 17, 2019 at 8:20 am

    Hi Kevin

    All filters filter really well.

    People love the sound of a β€œpressure filter” housing, heck it’s filtered under pressure! It must be good! The reality is almost all of the industry has moved away from this filtration system and moved on to β€œsuction side” filtration.

    There is one big difference between the two systems: On older β€œpressure filter” systems the water is filtered on the pressure side of the pump and on suction side filtration it is filtered on the suction side of the pump! That means that on the pressure filter system the water goes through the pumps and through the equipment before it gets filtered!!! The accumulation of debris in the pumps and in the heater elements can cause damage and it just makes sense to filter that water prior to it going through the equipment! That is exactly why 95% of the industry abandoned these old pressure side filters decades ago and moved to suction side filtration, it filters the exact same amount of water but it does it before the debris goes through the heater and the pump.

    Another pitch they use is that when you remove the filter the debris from the filter won’t fall into your hot tub water. Its silly because the debris falls into the filter housing and when you put the clean filter in and turn it on half of that debris gets blown into the tub anyway πŸ™‚ not that it matters, the little bit of debris that falls into a hot tub or the filter canister when changing the filters gets re-trapped in a few minutes…

    The next bit of misleading craziness is that they say that it is 100% filtration! This is just using a buzzword to fool you… How all filter systems really work is the water goes through a filter which cleans all the debris out of the water, then that water gets dumped back into the tub so right away it gets mixed into the unfiltered water… over time more and more water is filtered and after a few hours, there is no debris left. The only way to really have 100% filtration is to pump the water through a filter into another container, then once it is all filtered you can put it back into the hot tub… This is simply dishonest and they should not be claiming it is 100% filtration it is marketing Spin all of it…

  37. Reply
    admin March 17, 2019 at 8:16 am

    Hey Brandon.

    The only one even on my tier two list would be the Bullfrog, PDC, Viking are lower end units and the other three are the mid-grade stuff with all the money spent on marketing and branding instead of the hot tub πŸ™‚ the proprietary parts on the Hot Springs and Jacuzzi would have me running for this hills, this is the same corporate profit strategy that destroyed the appliance industry.

    I would check out these guys, they sell Master which in my opinion is right in the sweet spot, good pricing, good build and a solid OEM parts list.

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
    Remove
    Details from Google Maps
    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    2.9View in Google Maps

  38. Reply
    admin March 17, 2019 at 8:05 am

    Hi Brian

    Nothing in Louisville, but loads of independent service guys there which tells me the local guys aren’t doing a great job on the service side and or a lot of guys are buying from out of the area… In some areas, it’s the cost of real estate like California, NY etc But when I see this in an area of reasonable property values and cost of doing business its usually crap local dealer service.

    Bullfrog at Watsons is the best but it suffers from a few issues.

    In these areas with good independent service networks (I have 6 registered with the site) as long as you have a dealer with good communication skills if you stick to a good brand with good standard parts you should have no issues.

  39. Reply
    admin March 17, 2019 at 7:48 am

    the only issue I have with hem is the ABS shell. these shells were all the rage in the 80’s they were supposed to be cheap and super strong but the failure rates were high and they never did live up to the hype, most guys moved away from them some stayed the course (mainly because of the cost of doing hand-rolled glass shells) and in areas where they have big environmental restrictions on spraying glass that cost gets even higher because of the VOC capture systems required. these guys now use rigidities and props and pedestal supports to keep the shells from breaking but they are just nowhere near as good. They also have a healthy dose of pseudoscience πŸ™‚ here is a review.

  40. Reply
    admin March 17, 2019 at 7:42 am

    Hey Andrew.

    Keep it simple πŸ™‚

    ill email you my tip sheet but in general reduce soap on the tub, rinse off well before you get out of the shower esp kids! party naked (or at least do not wash your suits with soap or rinse super well after they get out of the washing machine. in the summer use a spa ball to collect lotions and sunscreen. don’t micromanage your water… once a week check and balance.

  41. Reply
    admin March 17, 2019 at 7:37 am

    Im not a fan of Circ pumps, they have a high failure rate, low circulation levels, and cost more over the long run. read this

  42. Reply
    admin March 17, 2019 at 7:34 am

    Hey Ulf.

    No, Hot Springs is not anywhere near the same class just like you said these guys spend too much on branding and advertising, the tub really is mid-grade build quality in my opinion and suffers from the things I warn against including a proprietary parts list which in my opinion is a critical factor and one that should be avoided at all costs.

  43. Reply
    admin March 17, 2019 at 7:29 am

    Hey Craig.

    I could not agree more, the only tubs that do this, unfortunately, are the cheap ones fighting to be the cheapest and they are just never a good buy. The problem is like cars there are vast differences in production costs depending on the size of the factory (volume discounts) distance from the factory, the parts and manufacturing techniques, etc etc. Vast differences in the cost of doing business by region and everyone wants a deal… Within a given region I could sell a two pump 40 jets spa from $5995 up to $12995 all at the same margin.

    TThere is no easy solution but I can tell you this… the full retail price quoted is almost always a pie in the sky price that no one really sells at, I would say its typically 20-40% higher. but here is the problem… everyone will claim to be the best and the really expensive spas that are really mid grade with the big marketing and branding are way-way overpriced and the crap (70% of the brands?) are pretending they are super well made and again are way-way overpriced, they should be priced like the cheap mass merchant stuff. The sweet spot is the well-made brands that are not blowing their brains out on marketing. This is where everyone should be buying the reason for my 5 important things list is these are the things that cost money on the actual tub (excluding the bullshit you don’t wanna pay for like massive branding and advertising budgets) follow these guidelines, that only price compare spas that at least meet these criteria and it gets really simple.

    There is no good answer that will cover all areas and all brands. you need to look at the brand, know their costs to build, look at the area, know their costs of doing business… its too complex which is why almost 5000 people a year get me to help them buy a spa in their local market πŸ™‚

  44. Reply
    admin March 17, 2019 at 7:06 am

    Happy hot tubbing.

    You need to try the Spa Marvel system… it will make water care so easy, try it if you don’t like it Ill 100% refund it.

    https://hottubuniversity.com/enzymes/

  45. Reply
    admin March 17, 2019 at 7:05 am

    Hi Tim

    I don’t know that product. sorry! πŸ™

  46. Reply
    admin March 15, 2019 at 1:24 pm

    Hey Ronald

    I’ve been avoiding this one because I just don’t have a lot of good options for you I went through the whole area and just Nada…

    the only resource I have is down in San Antonio but I know Vince sells all over the state, hit him up and see if he has service near you

    Primo Hot Tubs and Swim Spas
    Remove
    Details from Google Maps
    28451 Interstate 10 West Frontage Road #1, Boerne, TX 78006
    http://www.primoshottubs.com
    +1 830-331-5400
    4.6View in Google Maps

    There is also a Marquis dealer in Fort worth but man the quality control on that one I got my hands on was not good. There is also an Artesian dealer in Austin.

  47. Reply
    admin March 15, 2019 at 1:17 pm

    Hey Miguel

    Man, these guys using 80’s style hi pressure must think people are stupid :-)… lol but when yer whole brand is based around spin, marketing and fooling people trying to get mad money for a mid-grade product I guess its what you have to do πŸ™‚

    I have a great guy in long island call and see if they have service in your area

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727

    you also have an Artesian dealer near Newbridge but I dont know them

  48. Reply
    admin March 15, 2019 at 1:12 pm

    Hey Malcomb

    It’s a well-built spa but man go swim in it then go swim in the H2X…

    Pricing should be similar, water flow will be like 40% higher (make sure you swim with no air mixed into the swim jets)

    they have one running here:

    East Coast Spas
    Status: HTU All-Star
    Dealers # 1 215-420-7106
    https://www.eastcoastspas.com/

    I know the Henry boys well, they run a good operation and take great care of customers. When we endorse a retailer as an All-Star it means we actually meet and go over the people and the business to ensure a good level of care

    John sales manager
    Owner Dan Henry

  49. Reply
    admin March 15, 2019 at 1:09 pm

    Hey Bob

    That Strong spa has a thin cradle supported shell, I guess the foam supports finally gave out πŸ™‚

    it’s also such a gimmick, little 48 frame motors with so many jets… it looks good but performance wise its a joke. you are totally right it’s all about the jetting but not how many jets.

    I have an all-star not too far away check out my buddy Dave.

    East Coast Spas
    Status: HTU All-Star
    Dealers # 1 215-420-7106
    https://www.eastcoastspas.com/

    I know the Henry boys well, they run a good operation and take great care of customers. When we endorse a retailer as an All-Star it means we actually meet and go over the people and the business to ensure a good level of care

    John sales manager
    Owner Dan Henry

    There is also an Artesian dealer over near Newburg and a Coast and artesian dealer down near Edison but I don’t know the dealer.

  50. Reply
    admin March 15, 2019 at 1:09 pm

    Hey Bob

    That Strong spa has a thin cradle supported shell, I guess the foam supports finally gave out πŸ™‚

    it’s also such a gimmick, little 48 frame motors with so many jets… it looks good but performance wise its a joke. you are totally right it’s all about the jetting but not how many jets.

    I have an all-star not too far away check out my buddy Dave.

    East Coast Spas
    Status: HTU All-Star
    Dealers # 1 215-420-7106
    https://www.eastcoastspas.com/

    I know the Henry boys well, they run a good operation and take great care of customers. When we endorse a retailer as an All-Star it means we actually meet and go over the people and the business to ensure a good level of care

    John sales manager
    Owner Dan Henry

    There is also an Artesian dealer over near newburg and a Coast and artesian dealer down near Edison but I dont know the dealer.

  51. Reply
    admin March 15, 2019 at 1:04 pm

    Hey Shelly!

    Nope, the Artesian uses a good OEM parts list and build to a good standard. I don’t know about the dealer they have not reached out to me which is weird.. a lot of dealers for brands I like keep in regular contact and I always know they are the ones on the ball… When I guy like me has almost half the buyers in the world coming to him for advice and you sell hot tubs yer crazy not to be proactive. The issue with Artesian is you need a good dealer because they offer no customer direct support…

    I have a good guy not far from you check them out as well, basically the same build but they do have a higher end therapy massage line and they have dealer and factory support and I know the dealer, he is solid.

    Hice’s Pool Spa & Patio
    Status: HTU Approved
    Brands: Master, H2x, Clarity, Twilight

    These guys have a great line of spas and good service.

    Owner: Gerald
    Dealers #1 931-455-2500

  52. Reply
    admin March 15, 2019 at 12:35 pm

    Hi Scott and sorry for the delay, been a busy week, I’m chaperoning 8 15-year-olds for spring training in Florida, run off my feet πŸ™‚

    Man Montreal is the only things decent around you there is CK spas selling Coast and marquis would also be you only other solid brand around you, sorry man not much help , I dont even have any service guys registered around you

  53. Reply
    admin March 15, 2019 at 12:06 pm

    I would not have the Arctic on my short list, great shell, and great branding and marketing, decent performance but the rest is mid to low end. Proprietary parts are a big scam, its what wrecked the appliance industry and we all know how that turned out, no clamps on the plumbing and an insulation system that is more hot air than reality and would never meet code for a house…

    The Master and Artesian are very comparable, built very similarly. The Twilight is above all of them but on the rest of the lines, they are very close. The one advantage to Master is a robust back end factory support program, so if your dealer does not toe the line you have some fallback but Artesian does not have any direct to customer support so you really need a good reliable dealer who has been in hot tubs for a long time with the same brand.

  54. Reply
    admin March 14, 2019 at 3:45 pm

    it’s one of the few.

    I sent you an email did you get it?

    if not email me at chris@hottubuniversity.com

  55. Reply
    admin March 14, 2019 at 3:43 pm

    The forums and most rating sites are fake reviews and outright lies have the time πŸ™‚ the discussion forums are the worst all it is is a bunch of hot tub sales guys and store owners promoting their products check out this article.

  56. Reply
    admin March 14, 2019 at 3:34 pm

    Hey Day

    Jacuzzi was bought by a big equity investment company and I would not touch it with a 10-foot pole… They spend too much on brand awareness fancy marketing and spin and not enough on just building a great hot tub. They also use proprietary parts this is what wrecked the appliance industry and legislation in Europe is banning this scam but here in the good ole USA, it’s endemic.

    La is a mess. its too expensive to do business so most of the retailers are gone the only ones left are selling these big branded mid grade spas at crazy high prices… all supported with bullshit advertising, branding and spin… its a mess.

    the only local guy I would look at is the Artesian spas from these guys but your gonna pay through the nose. The other option is LA has tons and tons of independent service companies because most people are buying from out of state to save money.

    Coastal Spa and Patio Store
    Status: Unverified

    We don’t know anything about the dealer and they carry a confusing group of brands… Look at the Artesian, they might try and bait and switch it by “upselling you to a Hot Springs or Caldera but I would only consider the Artesian.
    Remove
    Details from Google Maps
    735 W Orangethorpe Ave, Placentia, CA 92870
    http://www.coastal-spas.com
    +1 714-693-3404

  57. Reply
    admin March 14, 2019 at 3:27 pm

    Hey Aeron

    for low chem don’t worry about the hot tub go to an enzyme system with an Ion filter like eco pure or frog or nature2 the Masters and Artesians use the ion standard I think. Buy the enzyme from me πŸ™‚ I have great prices and money back guarantee!

    for effecency its all about R value… forget crazy hot tub bullshit, look at the industries that are regulated like home building… see this video:

    go see these guys!

    Davids Home Entertainment
    Call Monday for Chris Sutton.
    Remove
    Details from Google Maps
    2566 Asheville Rd, Waynesville, NC 28785
    http://www.davidshomeentertainment.com
    +1 828-452-5534
    3.9View in Google Maps

  58. Reply
    admin March 14, 2019 at 3:03 pm

    Hey Kaycee

    It’s a nightmare industry so much bullshit πŸ™‚

    The evolution spa is made by strong spas see this video

    Home Depot is the same these mass merchants are all selling junk, thin cradle supported shells, gimmicky insulation systems.. they are what they area.. cheap spas at cheap prices.

    Go see Todd in Sacramento, bot of a trek but worth it, he sells the Getaway and the Nordic spas, the getaway is a bit better but both are good solid spas.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  59. Reply
    admin March 14, 2019 at 2:53 pm

    Hi Shelly

    No the artesian and the Master are very similar in build quality and parts. Both are great tubs, and typically priced similarly but the Twilight has a lot more of the expensive hi flow therapy jets … what models were you pricing out in the Artesian?

    The line that would compete with the Twilight would be the Elite and Island Elite lines but again a lot less of the good jets, most of the jets are the inexpensive low flow and mid flow jets they should be a grand or two less. The south seas and garden spas would be more like healthy living and clarity lines.

  60. Reply
    admin March 12, 2019 at 7:39 am

    Hey Jodi

    There are a few good options in Moncton, the Beachcomber is well built they top out on my top five for build quality but they are low end on my performance ratings, you also have a Coast dealer which is good on the build quality and better on the performance end but have a lot of complaints on build quality.

    Funny enough the biggest supplier of hot tubs in Moncton is these guys in Halifax, they install hundreds of hot tubs and swim spas and have service levels that beat the local guy’s hands down… I know them really well and guarantee you won’t be disappointed, they also are the biggest supplier on the east coast and sell warehouse direct, their pricing is solid and they have service teams all over the east coast.

    Hit Theresa up Theresa@hottubunivese.ca she is a crazy Newfie who will make sure you are taken care of and can supply references for your local area…

    Hot Tub Universe
    Remove
    Details from Google Maps
    3 Holland Rd, Fletchers Lake, NS B2T 1J3, Canada
    http://www.hottubuniverse.com
    +1 902-576-5115
    4.8View in Google Maps

  61. Reply
    chris wheatley March 12, 2019 at 7:31 am

    It’s funny you start by saying the Thermospas pitch wasn’t too high pressure but they secured a refundable deposit which is a high-pressure sals technique, they know damn well its hard for a customer to cancel, we feel obligated… the whole mission of the house call is to secure the refundable deposit πŸ™‚

    The whole massage thing is tricky. The spas that feel like they are doing the most are the ones with the little inexpensive jets they are low flow high pressure they really “feel” like they do a lot. from my 30 years in this professionally and personally having used a tub for decades and being a 50-year-old broken person with 6 major orthopedic operations under my belt and an old guy athlete who races competitively at the national level my experience is that what feels great and what makes a massive difference in my long term mobility are two entirely different things… read this:

    I’m also really not a fan of circ pumps or air pumps.

    With regards to the pumps most guys are running 56 frame 3-5 hp pumps but man I’m telling you its the jetting that you like, the little jets feel great but for long term mobility, I like the big high flow jets.

    check out these guys and look at the Twilight or the LSX the LSX has the advantage of one seat with the high flor therapy jets, it’s my favorite go-to seat, and lots of the little ones you like.

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
    Details from Google Maps
    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  62. Reply
    admin March 11, 2019 at 9:04 am

    They always claim they do not affect water quality but I always find that customers using them have a hard time with water balance a lot sooner than without.

  63. Reply
    admin March 11, 2019 at 9:01 am

    Hey John

    Not a real fan of the Brand to be Honest.

    There are 2 kinds of hot tub companies, the one group are buying up loads of companies, Jacuzzi is parts of an equity investment corp that now owns a dozen brands and these types of organizations are great at marketing, branding, advertising, and produce some fantastic stuff on that end, if you could soak in the brochure they would be awesome πŸ™‚ . The reality is from a product quality standpoint they are nowhere near the top stuff. They also use proprietary parts which are a big issue and as far as I am concerned they are the not a brand I would sell buy or recommend.

    Forget the spin and the bullshit, you want someone who is spending the money on the build instead of the spin… they need to be doing the 5 main things

    There is An Artesian deal on Staten Island, good brand but I also have a top guy that I literally have sent 20 or more customers to check them out they sell good brands, and have good back up.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
    Details from Google Maps
    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727

  64. Reply
    admin March 9, 2019 at 1:25 pm

    hey Leslie.

    Tall people sometimes really like the ones with the molded contour seats, it’s weird because they have small footwells but tall people love them, the other option I just go for tons of footwell so they can stretch out in them.

    Go see the HL series for contoured seating and the Clarity for tons of room and the twilight for good amount of room and high-end massage. these guys sell them.

    Spas and More!
    Remove
    Details from Google Maps
    12957 Gravois Rd, St. Louis, MO 63127
    spasandmorestl.com
    +1 314-843-7727
    3.1View in Google Maps

    As for Aspen right away the no-name electronic control system (make sure you get Balboa) and the high tech insulation from the 80’s πŸ™‚ that pitch about efficiency is wack, it’s like someone who knows nothing at all about heat retention, thermal drift, R-value wrote it πŸ™‚

    its what it appears to be a cheap spa. I assume its a cheap price?

  65. Reply
    admin March 8, 2019 at 2:21 pm

    shit pricing in this industry is sketchy, part is what the market will take, part is the cost of doing business due to regional differences and part to volume and proximity to the factory and overhead considerations like locations… high-end retail locations can add a grand, low overhead warehouse locations are cheaper than even the big event sales… there are so many factors but you pricing seems low to mid…

  66. Reply
    admin March 8, 2019 at 12:10 pm

    Hey Bryan

    You spell your name like my old man did πŸ™‚

    You are 100% right on the pressure… its all bullshit, if a guy can do a price he can do a price and all the pressure tactics like “its an end of line special” or “I got deal on a prepaid container” or ” the factory helps us with discounts at these events to offset our costs” all of it is bullshit… its a sales tactic called creating urgency… it closes deals πŸ™‚

    So the jet count is not as expensive as jets size and count… The big jets are the expensive ones… The Artesian then the Marquis but not vector 21, go to their other high-end line Vector 21 is gimmicky and the one I got was a shit show. Bullfrog not bad but the shell is not great, these ABS shells with he pedestal supports are nowhere near as good as hand-rolled glass… https://youtu.be/_T9DY6am_E0

    There is also a Coast guy in Washington but I don’t have any local dealers I know of in the area. tell one of these meatheads to get registered with us and if we can verify customer care levels Ill have one πŸ™‚

  67. Reply
    admin March 8, 2019 at 11:53 am

    Hi Rafaael

    I’m with you man, this world is a mess, planned obsolescence, poor build quality and too much spin, bullshit and outright lies.

    You have a few decent brands around you Artesian, Coast or Beachcomber would all be good choices.

    My go-to guy is Griffin Ryan, he’s solid sells Master which is in my top group and takes good care of customers.

    Say hey to him for me πŸ™‚

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
    Details from Google Maps
    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  68. Reply
    admin March 8, 2019 at 11:49 am

    Coastal Spa and Patio Store
    Status: Unverified

    We don’t know anything about the dealer and they carry a confusing group of brands… Look at the Artesian, they might try and bait and switch it by “upselling you to a Hot Springs or Caldera but I would only consider the Artesian.
    Remove
    Details from Google Maps
    735 W Orangethorpe Ave, Placentia, CA 92870
    http://www.coastal-spas.com
    +1 714-693-3404
    4.4View in Google Maps

  69. Reply
    admin March 8, 2019 at 9:32 am

    Hey Kevin

    glad I could help dude, no crystal ball or camera just 30 years in the game πŸ™‚

    The screws are aluminum or something we found them soft as fuck too… need a good non-worn bit and a good gun with good speed control… gentle πŸ™‚ the good news is they don’t rust and you won’t need to take them out often, get spares πŸ™‚

    Happy hot tubbing!!!

  70. Reply
    admin March 8, 2019 at 9:32 am

    Hey Kevin

    glad I could help dude, no crystal ball or camera just 30 years in the game πŸ™‚

    The screws are aluminum or something we found them soft as fuck too… need a good non-worn bit and a good gun with good speed control… gentle πŸ™‚ the good news is they dont rust and you wont need to take them out often, get spares πŸ™‚

    Happy hot tubbing!!!

  71. Reply
    admin March 8, 2019 at 9:07 am

    Hey Blake

    Yeah, I’m special all right… Need my head examined kind of special πŸ™‚

    Most spas have the ability to run in low current mode, basically, it shuts off the heater when you engage the second pump or in some cases the first pump as well.

    generally, hot tubs are excluded from the load calculation of your house, my rule of thumb is this on a 100amp service as long as you don’t have electric baseboard heating you are usually good, there are exceptions if you have lots of power hungry stuff but in general its a pretty safe rule.

  72. Reply
    admin March 8, 2019 at 8:59 am

    hey Ann.

    the Master pur is good tech my argument is that things like aqua finesse and the like make it obsolete because they are better tech πŸ™‚

  73. Reply
    admin March 8, 2019 at 8:57 am

    Hey Megan

    I really think these guys are one of the worst options for a hot tub. This Brand is owned by a big equity investment corporation that owns a lot fo these mid-grade overpriced heavily branded lines and in my opinion they are all about the things that make the world bad, mid-grade product quality, mid-grade proprietary parts that they will hold you to ransom for life, and way overpriced because of the slick marketing and advertising. They are a good profitable corporation so if you are a shareholder yay! but if you are an end user then there are way better spas with good parts that are easily sourced and competitively priced for less money. Honestly, it’s these guys and the other big corporate hot tub makers that made me start this blog! it’s all smoke and mirrors, they have more people ion discussion forums looking for help for broken hot tubs than anyone.

    There is a marquis dealer down in Sioux City and I have a great guy in Minneapolis, see if he has a service center there, he might be able to help you.

    Master Pool & Spa
    Remove
    Details from Google Maps
    6415 Wayzata Blvd, St Louis Park, MN 55426
    http://www.masterpoolandspa.com
    +1 952-253-0665
    4.4View in Google Maps

  74. Reply
    admin March 8, 2019 at 8:37 am

    Hey Spencer

    looks like no matter what you do your stuck with a dealer around 150km away.

    Once you are in this position yer basically buying from out of the market and the dealer is a phone call so you really need someone who specializes in long-distance deals… once you get outside the 100km mark trust me its tricky if you don’t know what the hell yer doing. You really need a good communicator someone with lots of knowledge because the reality is the best way to take care fo you is going to be with a local handyman or electrician and a guy on the phone that knows what the hell he or she is talking about.

    as for the brands the American Whirlpool I would not have on my short list at all.. its cheaply made with a cradel supported shell, no clamps on the plumbing and an insulation system that would never ever come even close to meeting code in Canada for a house so its nowhere near good enough for your swimmer that is gonna be hotter than your house so have an even higher heat transfer rate…

    The Coast is better to build, better insulation if you order the full foam package and they glue and clamp the plumbing.

  75. Reply
    admin March 8, 2019 at 8:25 am

    Hey Cassi

    Its one of my favorites for sure, the artesian will come close but the master beats it on a few points, and has better back up from the factory if your local dealer does not make the mark.

  76. Reply
    admin March 7, 2019 at 4:42 pm

    Hey Scott

    Both were in my top tier until I got a vector 21 for a review got to say I was not overly impressed, some big quality issues that I did not expect.

    I just spent a week with a dealer from Colorado, they have been 20 years in the game and have 4 stores, were actually working with them on a software package we are doing for service tracking.

    Aqua Spas
    Remove
    Details from Google Maps
    637 Ken Pratt Blvd, Longmont, CO 80501
    http://www.aquaspasinc.com
    +1 303-827-3368
    3.8View in Google Maps

    There is also an Artesian dealer called Colorado Custom Spas

  77. Reply
    admin March 7, 2019 at 4:35 pm

    Hi Michael

    Man not much good news their dude, this end of Fla is funny its like LA… retail space is so expensive that guys buy from out fo market, I know because thee are hardly any retailers and the ones that are there are the mid-grade huge margin line with all the fancy marketing.. they are not great spas and use proprietary parts scam to nail you for life. I have nothing right there but…

    there are 3 independent service companies again a sign of people buying from out of the area, try these guys they likely have a deal with some of the local companies for service…

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
    Details from Google Maps
    4260 Cleveland Ave, Fort Myers, FL 33901
    southeastspas.com
    +1 239-202-0225
    5.0View in Google Maps

  78. Reply
    admin March 7, 2019 at 4:27 pm

    Hey John

    PDC

    The first issue was even though they do a hand-rolled shell it looks like they only do a single layer and then adds pedestal supports to keep it from falling apart, these cradle supported shells are not nearly as good as a multilayer hand rolled self-supporting shell here is a video explainer on shells: https://youtu.be/_T9DY6am_E0

    They also use a Gecko pack and personally I won’t sell anything that does not have Balboa, they have some key patents that give them a massive technological advantage. The wood frame is well built but they absolutely should be using pressure treated for the bottom rail.

    The really big issue is the insulation… In PA the building code says R-20 or 25 is the minimum for a house insulation system you spa needs at least that and the styrofoam on that tub is about R-5 and the mylar around R3 for a total of R-8 this is just cheap and way underinsulated for a cold climate, this reflective foil technology was basically banned in any regulated industry in the 80’s and now is making a comeback in unregulated industries like the hot tub world… watch this video for an explainer on insulation. https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

    As for the artesian I like the brand but don’t know the dealer, weird most of the brands I like the dealers flock to me but these guys have never reached out…

  79. Reply
    admin March 7, 2019 at 4:23 pm

    Hey Shanna

    Don’t feel bad, they confuse it on purpose even if you are a brilliant person and spends tons of research time you still will be at the mercy of fantastic marketing and lots of pseudosciences:-)

    We have worked on a lot of these here there was one of those fly by night guys sold a pile here then closed up when the heat got too much and ran away to the other end of the country… they are what they are.. mid-grade, low-end insulation, cradel supported shell etc… same as 80% of the stuff out there… a bit fo good a bit of bad and a bit of ugly.

    In your market, the only one I would even consider would be the marquis at Professional Pool & Spa
    325 W 23rd St, Sioux City, IA 51104
    http://www.propoolsspas.com
    +1 712-258-1909

    The rest are either the overpriced big branded lines which are the worst options or mid-grade middle of the road stuff. Also, try the Guy In DesMoines he might have a local service guy there.

    wimming Pool Supply Co
    Remove
    Details from Google Maps
    3850 SE Capitol Cir, Grimes, IA 50111
    http://www.spspools-spas.com
    +1 515-986-3931
    4.1View in Google Maps

  80. Reply
    admin March 7, 2019 at 2:32 pm

    Hey John

    Not aware of the models but in general the Hydropool has some serious issue in my opinion, https://hottubuniversity.com/hydropool-hot-tub-review/

  81. Reply
    admin March 1, 2019 at 3:56 pm

    Not right now dude, the ones out there are pants.

    hang tight I have an app coming out that we developed that is going to make it easy.

    In the mean, times use Spa Marvel… it’s awesome and if you buy from me you help support the site, its the cheapest anywhere, and I give you my tip sheet πŸ™‚

    order it here

  82. Reply
    admin March 1, 2019 at 12:18 pm

    Hi Malcomb

    Tidal fit by far man but if yer doing water aerobics and want to work out against the flow of the water you really need to get into the 60″ deep models.

    I have literally been swimming in swim spas for 20 years and have had dozens of them the biggest factor for my enjoyment was the depth… It’s a massive difference.

    You should definitely look at the 60″ deep Therapool deep or the Trainer 13 or 15 deep If you get into a 60″ swimmer and then try a 51″ swimmer I guarantee you will buy the 60… such a better more usable product esp in the cold!

    check out these guys, they are a good bunch and do good service and good products.

    East Coast Spas
    Status: HTU APPROVED RETAILER

    When you buy from a Hot Tub University approved retailer we will stand behind you if you ever need help.
    Ben and the guys at East Coast spas have helped out a ton of people coming to this site. They do it all, Great Spas, great price, good solid customer care and experience.

    John sales manager
    Owner Dan Henry
    Email : dhenry@eastcoastspas.com
    Remove
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    1424 Easton Rd #300, Hatboro, PA 19040
    http://www.eastcoastspas.com
    +1 877-755-7727
    3.5View in Google Maps

  83. Reply
    admin March 1, 2019 at 12:07 pm

    Hi Brett

    I know man the bullshit marketing from these asshats selling shitty mid grade spas with beautiful marketing, spin and branding bullshit does my head in… its almost as bad as the appliance industry ffs.

    So the Bullfrog is pretty good the biggest issue I have is the shell, these cheap ABS plastic shells were all the rage back 20 years ago but they just are not strong enough, they need pedestal supports to keep them from falling apart, I really like a good hand rolled fiberglass self-supporting shell. There is also a ton of bullshit pseudoscience around that tub and the stupid jet packs are gimmicky and the claims of better flow rates because of less plumbing again is highly questionable… read this:

    The only local brand I would consider is the Artesian at Soakers, 6905 State St, Midvale, UT 84047

    But there is another option in your area. Within 20 miles of you, I have literally 10 different independant service companies that just fix hot tubs. It must be an expensive area to do business in because I can tell from the lack of retailers and the crazy number of service companies that most people are not buying local… In areas like this you can get better pricing from buying out of the area and as long as you have a good information and communication person you can have a better service levels that the retailers even, these independant guys kick ass at fixing spas but you got to stay away from the shitty brands with all the goofy proprietary parts.

  84. Reply
    admin February 28, 2019 at 9:56 am

    Hi Missy

    You could likely use Spa marvel with that unit, super low chem, easy to manage water. see it here:

    Seattle is a funny market, hardly any retailers and loads and loads if independant service centers, the truth is buying local costs a lot more esp with the high cost of doing business there so a lot of spas are coming from out of state.

    If you stick with a brand with good OEM parts and have a dealer with good communication and information then it can be a great way to buy, lower prices and as good or better support… the truth is great dealers have nothing ot do with proximity… as long as there are good service people in the area and Seattle has loads and loads and 2 super good ones i have used a lot out there.

    If ya wanted to buy local then id look at Black Pine Hot Tubs in Edmonds they carry Artesian which is a good solid reliable brand.

  85. Reply
    admin February 28, 2019 at 8:59 am

    Hi Ann

    Compacted level sand is a good base, if you are putting the tub right on that order the upgraded ABS bottom, or put patio stones down on the sand first, the Patio stones are a better option but either will work.

    Reliable means making sure they are doing the main things right, like clamping the plumbing lines to the jets and using a good OEM parts list with Balboa control and heating systems.

    Low chemical systems are again pretty easy, I use a combo of Ozone, Ion cartridge (spa frog, eco pure, nature 2) and an enzyme like spa marvel. with that set up I run my tubs at 0.5 ppm of chlorine which is drinking water levels. its the lowest chemical system, it’s easy to manage the water and it’s not expensive, I sell the spa marvel here: and it supports the site and has a 100% money back guarantee and I send you my special tip sheet πŸ™‚

    If you have a good lockable cover then you don’t need to worry about the controls as they are locked under the cover, but you could get a wifi module to monitor the spa they are inexpensive. A bar lock like this is best if you really want to secure it.

    I would go see the guys below, I know them and they sell good spas and take good care of customers and they have 2 location and you are right in the middle of both πŸ™‚

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
    Remove
    Details from Google Maps
    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827
    4.6View in Google Maps

  86. Reply
    admin February 27, 2019 at 6:50 pm

    The price is good and there is a Spa medix location near you for service so likely not a bad play, great dealers are not about proximity, I know local dealers that suck and guys like me that can sell 2000 miles away and rock it… its about organization, communication, and timely information dissemination.

  87. Reply
    admin February 27, 2019 at 6:47 pm

    You have a Jacuzzi dealer and a Cal dealer near you. Personally, I would not touch the Jacuzzi with a ten-foot pole mid-grade, heavily branded and marketed and massively overpriced just the proprietary parts scam would have me running for the hills. The Cal is not much better, I toured the factory in Jan last year and was less than impressed.

    The good news is like most of California there are more service companies than retailers, I have 4 in your area and can get you a good level of service on any brand with a good parts list.

    hit Todd up in Sac, its a bit of a travel but he can likely help you.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  88. Reply
    admin February 27, 2019 at 6:41 pm

    Hey Scott

    Go see my Bud Jacquline.

    Tell her Chris says Hey!

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
    Details from Google Maps
    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774
    4.2View in Google Maps

  89. Reply
    admin February 27, 2019 at 6:39 pm

    Depends. The only real difference is the Massage and on that front, it will kill both of those tubs.

  90. Reply
    admin February 27, 2019 at 6:38 pm

    They HL series and the Hollywood elite will be very similar, the TS is above both those lines.

    I would expect a good deal on a 7.2 would be in the $12,500+tax range plus extras

  91. Reply
    admin February 26, 2019 at 2:25 pm

    shit dude that’s a cheap price. grab it if you can.

  92. Reply
    admin February 26, 2019 at 2:24 pm

    Middle of the road, they use an acyl bond shell middle fo the road and not very strong, we have a couple hundred around here that we service. the skirts warp and crack on the ones in the field here. the parts, insulation, and plumbing were pretty good… middle of the road like most stuff frankly buying in this range yer as good or better to buy home depot stuff about the same overall but at least the price is better.

  93. Reply
    admin February 26, 2019 at 1:10 pm

    lol winter here is nicer than where you are πŸ™‚

    happy hot tubbing

  94. Reply
    admin February 26, 2019 at 1:08 pm

    Hi Michelle

    For sure the Hollywood.

    I had a Vector and tore it apart and was not impressed. plus all the goofy parts are gonna be a nightmare to replace I found the jets to be flimsy the face plate is thin and it supports the spindle, I think they are not going to last and replacements will be a lot more than regular jets. plus I found it very gimmicky… all the extra diverters serve no real purpose and make it a complicated mess.

    Overall I was displeased with the quality control from the Marquis factory, they have reached out and assured us it is not the norm but so far have failed to do anything to prove the point, until they step up and get me in for a factory inspection, and or send me another tub to inspect or something concrete I’m really not willing to endorse the line. See the review here:

    go see these guys and compare the build on the Twilight the pricing should be similar and the build is better and the performance too.

    Bluewater Pools & Spas
    Remove
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    2541 Dougall Ave, Windsor, ON N8X 1T5
    bluewaterpools.ca
    +1 519-969-8561

  95. Reply
    admin February 26, 2019 at 12:53 pm

    Hey Paul

    Swim spas are kind of the replacement for pools… You can use them year round.

    The only brands I would look at locally are Beachcomber and Coast, they are just on the edge of my top rated brands. The Coast is going to beat the Beachcomber on performance but the Beachcomber has better QC.

    there is also a massive dealer in Kitchener that services that area, he is one of the biggest sellers of hot tubs in Canada.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

    Called twice left message.
    Remove
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    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.6View in Google Maps

  96. Reply
    admin February 26, 2019 at 12:49 pm

    Hey Steve.

    The frame does not really matter if the shell is a good hand rolled shell but That spa has a shell that needs supporting as they do not do a high-end self-supporting shell. Even then you don’t care… The Tiber frames out last any hot tub and is stronger and more expensive than aluminum in most cases.

    The bigger issue is the reliability, man when I evaluated requests for help on the discussion forums Hot Springs was the highest by a long shot accounting for over 30% of all requests. The tub uses a proprietary parts list and it’s nowhere near as good or reliable as the really good OEM stuff.

    I’m not a fan of the Brand at all. Frankly, its brands like this that made me start this blog!

    This is the new trend in the hot tub world and its similar to the trend that the appliance industry followed and look at the crap in that industry now! The business model is awesome for corporate profits but crap for the end user… It goes something like this… Build a mid-grade quality using lots of goofy parts that you made to just fit your hot tub so that the dealer and customer have zero option on sourcing parts, you guarantee that you get all the sales for the parts and you can overcharge for the parts because no one else can get them
    πŸ˜‰ Then you spend scads on the branding, the marketing, the spin, and the bullshit and charge the highest prices because of people always equate price with quality…

    These guys are the master at this business model, they really do a great job on the branding marketing end but in my opinion, there are way-way better-built spas for much less money…

    check out these guys, good well built products with easily sourced reliable OEM parts and they take good care of customers.

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
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    4260 Cleveland Ave, Fort Myers, FL 33901
    southeastspas.com
    +1 239-202-0225
    5.0View in Google Maps

  97. Reply
    admin February 26, 2019 at 12:32 pm

    You have very few good choices right around you but we have a great asset registered with the site Johns hot tub service in Yonkers specializes in hot tub service. These independents are great and often offer better levels of service than retailers because its all they do!

    In areas like NY where the cost of retail locations is so crazy high, it drives the prices up to mad levels, having an asset near that can do service opens you up to buying literally anything from anywhere. As long as your dealer is used to doing these long distance deals your solid. you just need a guy with good information and great communication and away you go.

    There is a good guy located not far from you check them out.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
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    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727

  98. Reply
    admin February 26, 2019 at 10:48 am

    used is tricky, the bullfrog is likely a decent spa for the money.

    Generally these are the rules…

    1. never buy unless it you see it running
    2. take the sides off, look for waterif you see any wet spots inside the skirt its a big issue.
    3. The cover will cost you $500 to replace make sure it is light and not sagging.
    4. Look around the equipment, if there are signs of corrosion, or rust then its likely it has had bad water care.
    5. Take a jet out, they should be in good condition if the plastic looks pitted and brittle or thin be warry, heavy TriChlor use or low hardness can deteriorate the plastic.

  99. Reply
    admin February 24, 2019 at 5:25 pm

    I hope I was convincing for the right reasons. There is a small group of 4 or 5 brands I really like because they spend the money on the tub instead of the spin, marketing, and bullshit… if you have issues hit me up.

    Happy Hot Tubbing

  100. Reply
    admin February 24, 2019 at 5:19 pm

    It’s always a good call on any cover. All hot tub covers suck… The regular ones fail because fo water ingress or snow load and the FRP covers are too heavy and fail because they destroy the vinyl

    Pro tip:

    1. Take any new hot tub cover and unzip it and remove the cores
    2. Take a roll of Tuck tape (The red tape they use when they build a house to seal the vapor barrier, or any tape used to tape seams in vapor barriers on houses)
    3. tape around all the edges and all the seams The manufacturers use box tape that fails and the vinyl skin chafes on the edges and wears through the vapor barrier.
    4. Replace the cores and you will get 2 years more out of the cover πŸ˜‰

  101. Reply
    admin February 24, 2019 at 5:08 pm

    Ya know I always say a great dealer if a mid-grade product is always better than a top product with a mid-grade dealer. let me know if you ever need anything dude.

  102. Reply
    admin February 24, 2019 at 5:07 pm

    Hey Chris

    I like the Marquis stuff although I was really disappointed with the Vector 21 I reviewed. the QC was bad and the tub itself has added complexity that makes you think you have more control but you really don’t. the jet face plates were flimsy and hold the spindle in place and I anticipate high failure rates and because it has loads of proprietary parts they will be more expensive and typically less reliable… I would Stick with the Elite series. Proven reliable and after my video, several dealers reached out and said the elite is much better built and that I should review it.

    Performance wise it’s going to be the middle ground, a lot fo the low flow jets with only a few of the expensive hi floe therapy jets. whats the price?

    check out these guys too compare it to the Healthy living for performance. The Twilight will be a bit pricier but will murder it on performance.

    Bluewater Pools & Spas
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    2541 Dougall Ave, Windsor, ON N8X 1T5
    bluewaterpools.ca
    +1 519-969-8561
    4.3View in Google Maps

  103. Reply
    admin February 24, 2019 at 4:35 pm

    Hey Rick

    I don’t have a goto guy there but I can get you filters, accessories, and chemicals shipped directly for less than you can buy them locally and you can use me for the info you need. Ill email you the chem sheet.

    I make my money off donations and selling stuff and in turn, I take great care of you and will go to bat for you if you get any grief, Im like the nice guy enforcer πŸ™‚

    Baqua is old tech dude it does work but its harsh and hard on the spa that’s why most guys don’t use it anymore plus there is better tech.

    @ ease is an Ion system, that spa already has a similar system on board, the eco pure core is Ion its works well and you need to replace it every 9 months.

    I like the Spa Marvel or Aqua finesse, but TBH I don’t do much AF anymore because the Marvel works so well and it’s 1/2 the price.buy it from me man it helps put my kids through college πŸ™‚ You can buy the spa marvel here:

  104. Reply
    admin February 24, 2019 at 2:58 pm

    Hey Blake

    Yeah too good to be true dude. Cheap no name control and heating system, that’s big one, cradle supported shell, and gimmicky insulation system… like most of the stuff out there man, sorry πŸ™‚ In fact the only thing they do that i like is glue and clamp the plumbing… But that’s the norm.. guys do one or two of the important things then cut the corners on the rest.

    even the top tubs performance is going to be low, they use all the cheap little jets and hardly any of the expensive high flow therapy massage jets. and stay the hell away from TV on hot tubs… they just fail all the time its why almost no one does them anymore.

    Dude, I’m not selling you anything, I don’t give a shit what you buy it does not affect what I earn in any way whatsoever πŸ™‚

    But stick to brands that are doing at the very least the 4 main things or go to Home Depot because the truth is 80% of the stuff out there is all spin and marketing bullshit there are very few guys doing this well.

    If you want good tubs look at Artesians at Staten Island Pool & Spa, or master at east coast spa in Harborough or Suntek Pools & Spas on Long Island, or hell even Marquis spas at National Pools & Spas in Robbinsville but man there are no magic bullets…

  105. Reply
    admin February 24, 2019 at 2:44 pm

    Hey Mike

    Not a big fan of Vita. it is part of the American whirlpool group and funny enough I looked at one in Atlanta last January πŸ™‚ it was your typical cradel supported shell, no clamps on the plumbing lines and gimmicky insulation system that would never meet code in a regulated industry like houses. It’s not that its a wreck but certainly nowhere near the top build standards, my argument is that these types of companies should be selling for cheap but instead they spend lots on branding advertising and marketing spin and then sell for way more than they are really worth… The reasons retailers like them is the margins are bigger for lower prices…

    Go to Atlanta Spa and leisure, they sell master and Max and vita… They do good back up and service but there are no two ways about it the master is worth the extra

    Atlanta Spa & Leisure Inc
    Owner Adam

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    6120 GA-400 b, Cumming, GA 30028
    http://www.atlantaspa.com
    +1 770-888-3636

  106. Reply
    admin February 24, 2019 at 11:10 am

    Hi

    From a build quality standpoint, The Beachcomber, then the Coast. The Beachcomber does not do any high performance models they are more simple but solid, The Coast does higher end but is haunted by so many bad reviews including some first-hand stuff to me from past dealers.

    The Arctic I do not like at all, great shell but it ends there, loads of proprietary parts, an insulation system that would never meet code anywhere in Canada for a house (it’s lucky if it gets R-8-10 minimum for a house in most places is R-25) and they don’t even clamp the plumbing lines, and loads of gimmicks like the spa boy automatic system and 20-year-old salt water systems being re-introduced as new tech the performance is good but there are just too many cut corners. The best thing about that hot tub, in my opinion, is marketing. Maxx has good parts and ok performance but a thin cradel supported shell, no clamps on the plumbing lines and again an insulation system its is inexpensive and nowhere near good enough for a cold climate. Maxx/American whirlpool/Vita good parts, but the shell is cradel supported, they use radiant barrier insulation with a bit of batton, and no clamps on plumbing.

    Once you decide to go outside of your immediate area (50-60km) distance no longer really matters. Because you go from a local dealer to not a remote dealer. No the nice thing about the Colling wood area is there are loads of independant guys doing property management, general repairs, etc because its a big summer home area so you have lots of resources on the ground for parts replacement so what you need is a good spa with easily sourced parts and a dealer who answers his phone and knows his shit.

    hit my Buddy Griff up, he can likely help you in that area.

    Griffin Ryan
    416-7790563
    griffan@hotmail.com

    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9

  107. Reply
    admin February 22, 2019 at 3:07 pm

    Hard to say.

    I’m not a fan of the brand to start with, the little dicky low flow circ pump fails a lot, and they murder you on those bloody mid grade proprietary parts, the heater relay board failures are epic the Invensys system again has never been a great reliable system funny enough they now sell a balboa replacement for that tub but they sell it at twice what you can buy it for anywhere else… I would want to see it running first.

  108. Reply
    chris wheatley February 22, 2019 at 3:02 pm

    Hi Colin

    Endless is pretty good but it just got bought out by a big company that bought a pile of hot tub guys and their business model is to build mid-grade, use loads of proprietary parts to capture you for life on overpriced mid grade parts… Since the takeover, I would be wary of the line. These types of companies are great at making a profit because they build mid-grade, spend loads of money and resources and slick marketing, advertising, branding, and charge top dollar…

    The MP was not just an endorsement deal with Phelps they wanted a swim spa that could train high-end athletes so Phelps and Bob Bowman his coach worked with them to design the MP line and its miles ahead of anything out there. That why USA Swimming the main body for pro swimming in the US teamed with them to have these trainers in their facilities…

  109. Reply
    admin February 22, 2019 at 2:49 pm

    Hey Andrew

    Itch is usually either pH or too high chlorine. You can also get it from heat rash if you’re sensitive to the heat.

    You could try an Enzyme like this:

  110. Reply
    admin February 22, 2019 at 2:45 pm

    Hi Beth

    All tubs reclaim heat pretty well, the guys doing cheap insulation system try and have you believe that you need a big open area with no insulation to reclaim heat but you don’t. the open area in the front of the hot ub reclaims heat really well because the hot air from the pumps gets sucked in tot he ozone system and injected right into the water.

    the other three sides you want to be packed full of insulation… watch this video…

    Of those brands, the Nordic is the strongest and has the best insulation system but it’s not the top, I like to see a full foam Icynene system which gives you maximum R-value and still easy access to plumbing for leaks. , I would not consider the Hot Springs The goofy proprietary parts alone would make me run for the hills this Idea of getting parts made to only fit your spa is done to trap you into paying way too much for mid grade parts. The Saratoga is again middle of the road and cheap insulation…

    check out these guys they make getaway Hot Tubs that are like the Nordic but better insulated with a thicker shell.

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
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    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  111. Reply
    admin February 22, 2019 at 2:38 pm

    Hey Jay

    Its a middle of the road spa, with a cradle, supported shell and radiant insulation,

    Performance wise again mostly the small cheap jets with very few of the high flow therapy jets.

    It should be quite cheap to buy but it’s certainly nothing to write home about. it’s like most brands one or two good things then a lot of corners cut on important things like the insulation, and build quality. They are also made in Europe and have a lot of proprietary parts again a big nono

    Always be wary of a spa that has loads of features and a small price.. the only way to do this is to make the spa cheap and put loads of bling in which is exactly the opposite of what you want… considering they ship those in from Europe and still sell cheap you just know there is something wrong it just does not add up πŸ™‚

    If you are on a budget go the other way… basic solid construction then at least wit will last and do what it is suposed to do and if you stick to a good OEM parts list you can always get good reliable parts anywhere.

    check out these guys

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
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    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    2.9View in Google Maps

  112. Reply
    admin February 22, 2019 at 2:24 pm

    Hey Mike

    Sooo first off a 20 amp pump at 240 volts assuming a 90% efficiency which is very generous would be around 5.8Hp but like you pointed out its also about a lot of other things like how many jets of each size are on the pump, and how efficient the plumbing lines are laid out and if it has a diverter that can put the whole pump into one seat.

    For neck and shoulders, you need the bigger 3.5″ jets and you want 4 of them above the water line. killer…

    For really good therapy massage you need the big hi flow therapy jets, they don’t feel as abusive as the little jets but they do much better therapy, check out this article.

    I had a vector 21 last month, I got to say performance wise it was definitely upper end but not quite as good as the Twilight main seat, I also like the monster jets on the twilight because you can divert a whole 6hp (same as above not really 6 hp :-0) to the main seat and the other one to the monster jets.

    the vector 21 I had had some major issues including a leak and a lot fo Qc issues see the video review here:

    The Coast spas on paper are good but the same concern I have… loads and loads of bad reviews and I have spoken personally to a few ex-dealers and they say just too many quality control issues… I spoke to them a few times and they want me to come to see the factory and claim they have it under control but so far not made it down so its a big unknown.

    That being said either of those two brands would be better than the crap available in your local market πŸ™‚ and there are tons of service companies around you I would not touch an arctic, Hot springs, jacuzzi… proprietary parts alone would make me run for the hills but the reality is this new way of doing things is to build mid grade spas, wrap them up in loads of fancy marketing, branding, slick advertising and sell them as super high end all the while capturing you with the goofy parts so they have you held to ransom forever for mid grade parts at twice what they are worth πŸ™‚ read this

  113. Reply
    admin February 22, 2019 at 1:21 pm

    Hey Travis

    sorry for the delay!

    I was on vacation πŸ™‚

    The running cost is a lot higher on a swimmer I would say close to twice.

    The H2X uses the same therapy seat as The Twilight πŸ™‚

  114. Reply
    admin February 22, 2019 at 1:08 pm

    Hey dude!

    4 teenage boys! ARGHHHHH I have one and that’s enough to do my head in πŸ™‚ You do need a spa!

    I am not a fan of the American whirlpool line, I tore open a Vita in January and was really not impressed…

    The shell was a thin cradle supported shell

    The insulation is a joke, it would never meet code in any northern US state for a house so why would it be good enough for a hot tub? these radiant barriers are cheap and were basically banned in regulated industries in the ’80s and copper color makes almost zero difference these systems have no thermal mass and top out at around R-3 and that little bit of foam and batton might add another R6 or 8 (you need R-20-25 for a house)

    The plumbing wasn’t even clamped… I would not touch it with a ten-foot pole…

  115. Reply
    admin February 22, 2019 at 12:58 pm

    I dont know much about them to be honest but right off the bat if you are in a cold climate forget it! that “insulation” system is a joke it would never meet code in a house in any northern US state and just because some asshat marketing guy says its good in no way changes the real science… its lucky if its R-8 and the minimum you want is R20… those radiant barriers were basically banned in the 80’s in any regulated industry and 20 years later they are emerging as the miracle insulation system is the messed up virtually unregulated hot tub industry πŸ™‚

    check out Hot tubs of Rockville for Artesian I don’t know the dealer and for that brand, you want a decent dealer because there is no factory direct support or go see these guys, I have sent them piles of customers and they do a good job.

    Hot Tubs Inc
    Kevin Greenwood
    340-417-8728 kgreenwell@hottubsinc.com
    Master spa Micheal Phelps. Sam Greenwell daughter. I have spent me than a few days with Kevin the owner over the years and these guys run a great program and carry one of my favorite brands.
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    1925 Norfolk Dr, Owings, MD 20736
    http://www.hottubsinc.com
    +1 410-257-6513
    4.0View in Google Maps

  116. Reply
    admin February 22, 2019 at 12:51 pm

    Hey Julie

    LA is wack there are hardly any retailers left because the cost of property is wackadoodle so they can only sell the overpriced big branded spas with the massive margins.. these tubs are never a good buy, loads of proprietary parts and mid-grade build with tons and tons spent on the spin, the marketing, the branding, and the bullshit.

    Coastal Spa and Patio Store in Placentia, Look at the Artesian, they might try and bait and switch it by “upselling you to a Hot Springs or Caldera (see above)” but I would only consider the Artesian.

    In that area there should be 50 retailers and there are like 15 but there are like 30 independant service guys no one pays retail out there anymore they buy from out of state save a ton and then just hook up with a local service guy, I literally can set you up to 20 guys that are registered with the site.

  117. Reply
    admin February 22, 2019 at 12:44 pm

    Hey Steve

    The LSX is a great spa, the main therapy chair is from the Twilight and i think its the best massage seat on the market right now.

    The curve should be a bit less expensive and anything below $17k on the LSX900 is a good price

  118. Reply
    admin February 22, 2019 at 11:30 am

    Hey Jeff

    The problem with your area is you have zero good brands. Arctic, jacuzzi, Hot springs etc they are all the new way and it’s not a good way… All these guys are big on proprietary parts which is the worst scenario for the end user… This planned obsolescence and getting parts made that just fit their spas so they can screw you for life on mid grade parts at exorberant prices is endemic in the appliance industry and now is making the hot tub industry a nightmare… None of those brands are that good! They spend more money and resources on the spin, the branding, and the bullshit and the reality is they are mid grade massively overpriced hot tubs.

    The truth is most parts swap on the good brands using OEM parts are easy… Any handyman can swap parts and if you have anything more serious then there is an independant in Kennewick called American Pool n Spas LLC that can handle it.

    What you need is a good resource like me to contact and help through any issues.

  119. Reply
    admin February 20, 2019 at 3:34 pm

    Hi Guys!

    I have always liked beachcomber, build wise they do the right things… Hand rolled self-supporting shell with a vinyl ester resin barrier layer, glued and clamped plumbing lines, good full foam insulation… Hybrid is old tech everyone went away from it decades ago, and yeah the jet count thing is annoying but the non-hybrid model is in my top 5. good solid built spa. Performance wise they could use a higher-end therapy line but for build quality its right up there.

  120. Reply
    admin February 20, 2019 at 3:15 pm

    Hey Colin

    First off most spas are not bought from retailers in your area… I can tell because I only have 10 retailers in a pop base that should have 40 and I have 15 independent hot tub service companies listed that specialize in just fixing hot tubs int he area!

    This tells me that there are a lot of hot tubs being sold at event sales, fairs, and home shows, we see this in areas where the propriety values are too high and the cost of running a retail location is driving prices too high, then people start buying out of market and then we see the retailers closing and the independent service companies taking over.

    Its a good scenario for the end user… As long as you stay away from brands with goofy proprietary parts, and stick to a good build standard you can get the best of both worlds… good prices and great service… these independent service companies do as good or better of a job than retailers because retailers primary focus is selling and all the service guys to is fix spas… It’s their only focus.

  121. Reply
    admin February 20, 2019 at 2:35 pm

    Hey Steve

    The guys at valley are awesome, I know the owners and they literally have award-winning service. the LSX is off the head and should be more than the Curve for sure. the main seat on the LSX is the same therapy seat as the Twilight and IMHO its the best massage seat on the market. $15,500 plus tax is a solid price anything under $17k is good.

  122. Reply
    admin February 20, 2019 at 2:20 pm

    Hey Nick

    first off forget proximity, everything is so far away from you that you are going to rely on a general electrician for most of your stuff, even The Artesian dealer in St. George is going to use a contractor and you are not going ot get great service they are almost two hours away… The reality is they might say they can take care of you there but it’s going to be with a local guy.

    So your priority is simple… you want a well-built spa-like everyone and you need to make sure the parts list is easily sourced.

    It’s actually not a bad scenario you can save a lot by buying out of market where the dealer knows they don’t have a lot of obligation, you will save more than it will ever cost you in service πŸ™‚ people always think its important to see and touch it before they buy but 99% of the buyers don’t know enough to make a good buying decision anyway… Too complex and too many variables and too much misinformation…

    I called a few electricians around you hedgehog won’t do it but Clark will do component swaps and frankly, if you have a handyman on the good spas it’s all plug and play anyway… All ya need is a good communications guy with the right information like me πŸ™‚

    let me look around and see what I can find.

  123. Reply
    admin February 20, 2019 at 2:07 pm

    Hi Douglas

    i think they might be part of the Dr. wellness brand. a quick look gave me enough to say not in my tier one. the insulation would never meet code for a house, its cheap and low r value, the control system is good but stay away from steel frames, they don’t hold up nearly as good as a timber frame, they rust and fall apart. it is what it is like most hot tubs its a bit of the good a bit of the bad.

    you have very little around you the nearest dealer with a brand on my top 5 list would be these guys.

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
    Details from Google Maps
    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  124. Reply
    admin February 8, 2019 at 5:42 pm

    Hey John

    Not even close to the same build quality… I opened a Vita (from the same factory and same build) it was a mess… Thin cradel supported shell, no clamps on the plumbing, and radiant insulation with a bit of batt… they used a copper Bi pet instead of Mylar but it makes zero difference radiant systems are not good at containing heat into a system they have very little R-value.

  125. Reply
    admin February 8, 2019 at 5:37 pm

    That’s pricy for sure.

    For that kind of money, I would expect a lot more of the expensive Hi flow jets and flow control. that tub is mostly the small inexpensive low flow jets with only a handful of the expensive high flow therapy massage jets. It also needs a neck system with the 3.5″ jets… Don’t get me wrong its a well-built tub with good parts but it’s not in the top league for performance for sure.

    Try these guys, same build with a little better QC and you can likely get a Twilight for that money which performance wise is gonna kick it

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
    Remove
    Details from Google Maps
    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    2.9View in Google Maps

  126. Reply
    admin February 8, 2019 at 5:29 pm

    Hey Bob

    the Guys at marquis have been in touch a lot recently, they were quite embarrassed and maintain that it was a bad tub and not their standard.

    You can for sure use spa marvel with the frog, in fact, I recommend the Ion with spa marvel its a great pairing.

    I can send you a tip sheet for the spa marvel specifically tailored to the frog

  127. Reply
    admin February 8, 2019 at 5:26 pm

    its a tough number… most spas at this price point are junk.

    there are a few… if you goto a rotationally molded hot tub like getaway spas or Nordic you can get good buys.

  128. Reply
    admin February 8, 2019 at 5:20 pm

    Hi

    Sorry for the delay in responding.

    The Dynasty I am not a fan of, have a boo at this video. I also had a lot of fo feedback from people since with similar stories…

    Not much good up by u dude.

  129. Reply
    admin February 8, 2019 at 5:03 pm

    hey Gino

    The Arctic has a good shell and awesome marketing and branding and advertising… Hell if you could soak in their brochure I would buy one but the reality is other than the shell nothing else makes it to my tier one list. The plumbing is not clamped and unsupported, the equipment is proprietary which to me is the worst scenario and there is very little insulation. The Marquis has an equally good shell and way better parts, and they clamp the plumbing lines and fill the cavity with good insulation for a much better Rvalue… I would not touch the Arctic with a ten-foot pole and would happily sell or buy a Marquis.

    for good apples to apple comparison on the Marquis see a Coast or Master or Artesian. I don’t have any dealers registered with the other two but there is a Master guy close…

    Fraser Valley Hot Tubs
    Master Dealer
    Remove
    Details from Google Maps
    32912 Mission Way unit 10, Mission, BC V2V 6E4
    http://www.fraservalleyhottubs.com
    +1 604-618-4198
    View in Google Maps

  130. Reply
    admin February 8, 2019 at 4:14 pm

    Hi

    Sorry for the delay I have been run off my feet and I needed to research this line as I never heard of them πŸ™‚

    The first thing is the shell and on this, they fall way short of my minimum Tier one… these ABS plastic shells were all the rage 20 years ago, they were supposed to be strong enough o support themselves and never blister. they had huge failure rates and were nowhere near strong enough and most of the industry abandoned the tech. You still see a few guys using them but typically only the lower end of the market. The problem is that fiberglass tubs have big emissions and the equipment needed to clean the air to protect the environment is Boku bucks but it’s far and away the best shell…

    I like the controls but then the use a cheaper Poly based foam. the problems with these foams is you can only put a bit on the shell because the stuff hardens up like a rock and if you cover the pipes or fill the cavity you would never be able to find and fix leaks, in order to fill the cavity you need to go to expensive specialty foams that don’t harden.

    I also can not see how they plumb so I can’t comment on the plumbing but frankly, there are already enough things to keep this off my recommended list.

    Performance wise even their highest end only has a few of the expensive large hi flow therapy massage jets the rest are the little cheap low flow jets.

  131. Reply
    admin February 6, 2019 at 2:41 pm

    Hey David

    I like the direct to customer deal.

    I had to do some digging around on this one, haven’t really come across Thermospas too much πŸ™‚

    First off the shell designs made me smile, there are right out of the 80’s all the sharp angles and terrible use of space πŸ™‚ Water environments are all about space, and the footwells on most of the models make them no good for anything over 2 or 3 people.

    Jetting wise again this is right out fo the 80’s all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2k…

    Finally, the insulation, forget it these radiant barriers were basically banned in the 80’s in regulated industries, now in this unregulated industry they are the miracle insulator… laughable cheap outdated… https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

  132. Reply
    admin February 6, 2019 at 1:08 pm

    depends… why did it need all that gear? did it freeze up?

    or does it have a circ pump??? the low flow issue with circ pump?

    price is right just wary about all the new parts on a such a new spa…

  133. Reply
    admin February 6, 2019 at 1:07 pm

    I got a good buddy named Griffin Ryan, he can help you hit him up at griffryan@hotmail.com

    The Hot Tub people in Peterborough do Nordic and Coast as well… The rest of the stuff right around you is meh…

  134. Reply
    admin February 6, 2019 at 12:30 am

    Hi Marcia

    I’ve always had a hard time with this area, You have PDC Spas, Garden Leisure, and Saratoga which is a NY manufacturer. none stand out as great examples.

    I wonder if people go to Canada to buy and take advantage of the strong US dollar?

  135. Reply
    admin February 5, 2019 at 1:35 pm

    Hi Ryan

    The prices on the new ones are good.

    I don’t like the circ pump on the 2009 but for $3900 it’s a good buy and if it gives you too much trouble you can replumb to take out the circ pump. it will cost you around $400

    The contractor is a solid simple tub but make sure it does not have the MS30 pack that pack was a shit show. you will know because its a little squat black pack like this: https://cdn11.bigcommerce.com/s-pzer0e/images/stencil/500×659/products/7412/12668/201608181538_X300791_2000x1500__19044__56562.1521653698.jpg?c=2

    not any years that stand out as a big deal on those 2 lines.

  136. Reply
    admin February 5, 2019 at 1:29 pm

    Hey Bob

    The problem is in your area you don’t have any good choices at all… You have the heavily branded guys Like Caldera, HotSprings, Jacuzzi but these guys just don’t build great tubs IMO they are great at marketing, branding, advertising but the tubs are mid-grade and loaded with proprietary parts which IMO is the worst case scenario and just a bad buy for the end user. I trolled through hundreds of post on discussion forums where people ask for help fixing broken spas and these three had a hugely disproportionate number of people looking for help, the problem is not just that they don’t hold up well but also because they use a goofy parts list its hard to find guys to fix them… I would never ever put myself or a customer in the position of having a proprietary parts list. Read the article on parts here is a link

    You do however have 4 independant service guys within 30 miles of you so you should not have an issue going out of the market.

    I know Kevin up at hot tubs inc and he is a pretty stand up guy, they take good care, hit him up and see he will tell you if he can service you there.

    Hot Tubs Inc
    Kevin Greenwood
    340-417-8728 kgreenwell@hottubsinc.com
    Master spa Micheal Phelps. Sam Greenwell daughter. I have spent me than a few days with Kevin the owner over the years and these guys run a great program and carry one of my favorite brands.
    Remove
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    1925 Norfolk Dr, Owings, MD 20736
    http://www.hottubsinc.com
    +1 410-257-6513
    3.9View in Google Maps

  137. Reply
    admin February 5, 2019 at 1:14 pm

    Hey Kay or Joe or joekay πŸ™‚

    I reviewed the factory in Jan 2018.

    They were on my short list for Tier one brands but missed the mark on a few issues.

    The shell I was unimpressed with especially after the way they hype it up in the marketing! The “steel angle iron” was little more than a thin strip of metal like you use on the corner of drywall! I would be amazed if it offered any support at all, the shell was not hand rolled or self-supporting… strike one and a big strike! the shell is the most important thing.

    The full foam is an upgrade so factor that into your pricing, also on some models they use the Balboa system which is great and on others the waterways which is unknown although a lot fo the big shots from Balboa worked on it. personally, I’m die-hard Balboa. reliable easy to source parts for.

    also, a lot of tubs in the testing area with failures, and finally way too many skews for their size… no wonder they have QC issues they have a dizzying array of models and options for a company of their size. they really need to get back to basics and streamline the production.

    The area you are in does not have a lot of good options, the only one I would consider would be the Bullfrog or Cal and they are both Tier 2 due to the shells.

  138. Reply
    admin February 5, 2019 at 11:58 am

    All in all def in the top 10 they have been plagued in the past by bad reviews about QC but seem to have upped their game recently.

    they do a hand-rolled shell, good parts, clamp the plumbing and fill the cavity with Icynene foam.

  139. Reply
    admin February 4, 2019 at 1:38 pm

    Hey Chef!

    are you a Chef? if so next time I’m in your area I want fed a proper meal πŸ™‚

    I was literally right in your area a few months back we stayed at the Decado on sunset beach and raced in the Sharkbite surf ski races… what a blast!

    Anyway, you don’t have a lot of good brands around you but you do have a ton of independant service guys around you. I think there must be a big hot tub sale or a bunch of them in your area because it looks like most of the retailers are gone and have been replaced with a bunch of independant service companies, we see this where retail space is getting too expensive which drives the prices up to stupid levels and so people just start buying from out of market and these little independent service guys start popping up. it’s actually a good scenario because these guys only do service so they are usually better than the retailers anyway. I have 4 service companies within 5 miles of you!

    if you want high-end therapy look at the Twilight if you want entry level look at the Getaway spas, these guys out of West Palm can likely help you and if you need any help with service or chems hit me up!

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
    Details from Google Maps
    4260 Cleveland Ave, Fort Myers, FL 33901
    southeastspas.com
    +1 239-202-0225
    5.0View in Google Maps

  140. Reply
    admin February 4, 2019 at 12:22 pm

    D&L pools in Peoria sells Nordic good well built spas with the plastic shells. I’m not nuts on the colors but they are pretty good.

    To compare directly go to Backyard Living in Bloomington, virtually identical shell layouts (i think they copied Nordics molds πŸ™‚ but a thicker shell, much better insulation, and way nicer look and colors πŸ™‚

    The guys in Bloomington also carry the higher end therapy massage small tubs like Twilight.

    Man I know its a bit away but the stuff around you I would not waste my money on with the possible exception of the Bullfrog from Great escape but it’s in my Tier 2 and overpriced.

  141. Reply
    admin February 4, 2019 at 11:36 am

    Hey John.

    In my experience that is simply not good information.

    Master is right with eco pure alone you should run around 2ppm about the same as a salt water hot tub, but if you add an enzyme like Spa Marvel you can get down to a lot lower.

    Order it from me, its the best price, you help support the site, you get my support for questions and it has got a 100% money back guarantee if you buy from me πŸ™‚

    You can buy it here:

    Ill email you over a tip sheet.

  142. Reply
    admin February 4, 2019 at 11:29 am

    Def the Artesian by a long shot.

    just the insulation alone on the Clearwater is enough to make me run away… radiant barriers were basically run out of the housing industry in the 80’s all the northern US states issued a formal warning about it it is R3!!! Code for a house in your area is R 25! cheap junky insulation see this video… also its a cradle supported shell. Its middle of the road at best.

    On the other hand, the Artesian uses a hand-rolled self-supporting shell and an icynene foam insulation system, they spend way more time and money building that hot tub.

  143. Reply
    admin February 4, 2019 at 11:22 am

    this is a strong spa: https://youtu.be/vVpuTxjXq2o

  144. Reply
    admin January 29, 2019 at 1:46 pm

    Hi Lauren

    There are 5 in my tier one group.

    Master is my top because they have the best factory direct to customer support system so its less dealer-centric, and their quality control and consistency is solid. They also do a massive range from entry-level to crazy therapy massage models.

    Artesian is my second choice, small little outfit but built well and consistent, no factory direct support though at all so you need a good dealer.

    Beachcomber Leep models (stay away from the Hybrid models its bad tech) the only downside is they do not do any high-performance models and they use cir pumps which again are not a good idea.

    Coast on paper does all the right things but they are dogged by QC issues.

    Marquis again on paper good but zero factory support and QC issues I got ahold of a new 2018 unit and there were a lot of issues.

  145. Reply
    admin January 28, 2019 at 8:05 pm

    Hey Tammy.

    Yeah get an Ion mineral filter like Eco pure or Spa frog or nature 2

    Then use Spa marvel, it’s awesome, it’s easier than any of the fancy onboard chemical reduction systems

    Buy it from me please πŸ™‚ helps support the 100 odd hours a week you people demand πŸ™‚

    Then follow these tips…

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Run pumps for 20 minutes
    4. Use test strips to test water
    5. Balance alkalinity to 150 (turn jets on for a few minutes after adding Alka Boost each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.6 – 8.2
    8. Fill floating dispenser with chlorine tablets and set to the first break in the threads (see image)
    9. Add Full bottle of Spa Marvel, Run pumps for 30 Min (Wait the 30 minutes before getting in)

    Weekly

    1. Make Sure floating dispenser always has chlorine tabs in it
    2. put 1 capfuls of shock (1cap/4-6 people) or at the end of each day used..
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter)

    **EVERY 8-10 WEEKS SOAK ONLY THE BLUE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE GREY COLORED FILTER (THIS HAS TO BE REPLACED EVERY 6-8 MONTHS DEPENDING ON USAGE).

    **IGNORE THE CHLORINE or bromine LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE – MAKE SURE YOU ARE PUTTING 3 ENOUGH CHLORINE IN TO MAINTAIN 1PPM

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.
    ***LOCAL GOVERNMENT GUIDELINES SHOULD OVERRIDE THIS ADVICE EVEN IF IT IS YEARS OUT OF DATE AND TOTALLY OUT OF TOUCH WITH REALITY.

    Oh and go see these guys! I Trust them.

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Run pumps for 20 minutes
    4. Use test strips to test water
    5. Balance alkalinity to 150 (turn jets on for a few minutes after adding Alka Boost each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.6 – 8.2
    8. Fill floating dispenser with chlorine tablets and set to the first break in the threads (see image)
    9. Add Full bottle of Spa Marvel, Run pumps for 30 Min (Wait the 30 minutes before getting in)

    Weekly

    1. Make Sure floating dispenser always has chlorine tabs in it
    2. put 1 capfuls of shock (1cap/4-6 people) or at the end of each day used..
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter)

    **EVERY 8-10 WEEKS SOAK ONLY THE BLUE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE GREY COLORED FILTER (THIS HAS TO BE REPLACED EVERY 6-8 MONTHS DEPENDING ON USAGE).

    **IGNORE THE CHLORINE or bromine LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE – MAKE SURE YOU ARE PUTTING 3 ENOUGH CHLORINE IN TO MAINTAIN 1PPM

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.
    ***LOCAL GOVERNMENT GUIDELINES SHOULD OVERRIDE THIS ADVICE EVEN IF IT IS YEARS OUT OF DATE AND TOTALLY OUT OF TOUCH WITH REALITY.

  146. Reply
    admin January 28, 2019 at 7:53 pm

    hey this guy is a little ways away but hes solid as a rock.

    Davids Home Entertainment
    Call Monday for Chris Sutton.
    Remove
    Details from Google Maps
    2566 Asheville Rd, Waynesville, NC 28785
    http://www.davidshomeentertainment.com
    +1 828-452-5534
    3.9View in Google Maps

  147. Reply
    admin January 28, 2019 at 7:44 pm

    Hey Kelly

    Yeah, it works well together its similar to the Eco-Pure cartridge in my spa, basically an ion filter that kills bacteria.

    Buy it from me please πŸ™‚ its the best price is 100% refundable and works well. plus if you ever have issues hit me up I will help πŸ™‚ Sometimes it boggles my mind that almost 100,000 people buying hot tubs spend almost an hour with me before they buy, what a crazy world, but I still manage to talk to everyone that asks… I must be nuts…

    Anyway, you can order it here at the bottom of the page:

    Here is how I do it but I advise to follow local health and safety advice even if it is 20 years out of date πŸ™‚

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Run pumps for 20 minutes
    4. Use test strips to test water
    5. Balance alkalinity to 150 (turn jets on for a few minutes after adding Alka Boost each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.6 – 8.2
    8. Fill floating dispenser with chlorine tablets and set to the first break in the threads (see image)
    9. Add Full bottle of Spa Marvel, Run pumps for 30 Min (Wait the 30 minutes before getting in)

    Weekly

    1. Make Sure floating dispenser always has chlorine tabs in it
    2. put 1 capfuls of shock (1cap/4-6 people) or at the end of each day used..
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter)

    **EVERY 8-10 WEEKS SOAK ONLY THE BLUE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE GREY COLORED FILTER (THIS HAS TO BE REPLACED EVERY 6-8 MONTHS DEPENDING ON USAGE).

    **IGNORE THE CHLORINE or bromine LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE – MAKE SURE YOU ARE PUTTING 3 ENOUGH CHLORINE IN TO MAINTAIN 1PPM

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.
    ***LOCAL GOVERNMENT GUIDELINES SHOULD OVERRIDE THIS ADVICE EVEN IF IT IS YEARS OUT OF DATE AND TOTALLY OUT OF TOUCH WITH REALITY.

  148. Reply
    admin January 28, 2019 at 6:11 pm

    Hi Beth

    There is no local dealer right there but there is a pile of independant service guys in your area. so you could buy from any dealer and still have good care.

    Hit These guys up they might be able to help you.

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
    Details from Google Maps
    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.4View in Google Maps

  149. Reply
    admin January 28, 2019 at 5:58 pm

    Hey Drake

    Of the two the bullfrog for sure. the only bad thing with he bullfrog is the cheap plastic shell with the pedestal supports. Im not nuts on the stupid jetpacks and the claims about efficiency because of reduced plumbing is not true at all but good parts, good insulation, good plumbing.

    The American whirlpool uses a fiberglass shell but its a thin pedestal supported shell so similar quality to the Bullfrog, but the insulation is junk and they don’t clamp the plumbing on the one I saw in March…

    Check out Jaq at Emperess she might have service down there:

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
    Details from Google Maps
    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774
    4.3View in Google Maps

  150. Reply
    admin January 28, 2019 at 5:50 pm

    Some people say anything, and frankly, a lot of people don’t know what the hell they are talking about.

    There are some things right though… The really good spa brands are made with multiple parts, its a good thing, there are Ori9ginal Equipment manufacturers that have been specializing in building spa parts for 30+ years, guys like Balboa, waterways, etc. these guys build the best parts out there and you can bypass the manufacturer of the hot tub and get the parts anywhere and that means they are competitively priced.

    Then there are the big corporate guys that are pulling this proprietary parts bullshit which works like this, they get parts made that only fit their hot tub πŸ™‚ they are not better quality, they do not last as long, and because you can only get the parts from the hot tub manufacturer they charge way more :-). Its a scam… they basically hold you to ransom for the price of the parts forever and they guarantee themselves high profits off this little play… Never buy a brand playing this game.

    As for the fiberglass no idea… Caldera uses an ABS plastic tub with no fiberglass, its a thin cheap shell master hand rolls a self-supporting fiberglass shell built like a boat hull and needing no props or supports. here is a video of the master spa factory hand rolling shells. https://www.youtube.com/watch?v=aRJnamGYDbY&t=19s

  151. Reply
    admin January 28, 2019 at 12:21 pm

    Hi Cody

    Thanks for the correction πŸ™‚

    Sorry dude typo πŸ™‚

  152. Reply
    admin January 24, 2019 at 3:20 pm

    Hey Dawn

    I had a look at the American whirlpool last March and I was not overly impressed.

    The shell was not a hand-rolled self-supporting shell, it was cradle supported, there were no clamps on the plumbing and the insulation was a copper Bi pet with a little bit of batton… again cheap and nowhere near code for a house in any northern state.

    Hot Spot over in Liberty carries marquis and I’ve got an all-star down in North Kansas City that is awesome

    Above & Beyond
    Remove
    Details from Google Maps
    203 Armour Rd, North Kansas City, MO 64116
    http://www.aboveandbeyondkc.com
    +1 816-421-4011
    4.0View in Google Maps

  153. Reply
    admin January 24, 2019 at 3:12 pm

    hey man hit up the boys at South East spas

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
    Details from Google Maps
    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.6View in Google Maps

  154. Reply
    admin January 24, 2019 at 3:09 pm

    Yeah because im busy and this site gets crazy busy sometimes πŸ™‚ sorry for the delay πŸ˜‰

  155. Reply
    admin January 24, 2019 at 3:08 pm

    Hey Ryan

    Trust no one!!! Except me πŸ™‚

    I have a guy right in your town, Aqua Spas are awesome and they are good people I hung out with them in Phoenix this year at a conference and have referred them a lot of customers with no complaints. There is a group called custom spas in Denver that I’ve talked to a few times, they were very proactive as well but I don’t actually have any direct feedback and can’t speak for their service level but the Carry Artesian that again is built right.

    Aqua Spas
    Remove
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    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922
    4.0View in Google Maps

  156. Reply
    admin January 24, 2019 at 2:57 pm

    Uv tech is good they use it for drinking water but I’m not a huge fan of any of the hot tub chemical reduction upgrades only because the aftermarket stuff like Spa Marvel is better, cheaper, and has the added advantage of stabilizing PH… its just makes your water easy to manage, slower chemical and is cheaper…

  157. Reply
    admin January 24, 2019 at 2:43 pm

    πŸ™‚

    Yeah sorry, I sometimes oversimplify… Yes you do need to remove the side, and yes there is a harness typically it has 4 lights on it again its pretty fast and easy the connection to the harness will be readily visible, up plug and replace the strand then refoam or if you are careful you can just pull large chunks of foam and put them back. the whole operation for a tech is 15 min or so. You can get a proper refoam kit from your dealer or hit me up and ill get you one.

  158. Reply
    admin January 24, 2019 at 2:38 pm

    I always get caught on this one πŸ™‚ Garden spas by Artesian are good tubs and they name them all after flowers.

    Garden Leisure is mid-grade and copies their color schemes and names to fool people πŸ™‚ I do not like the insulation, they use icynene but instead of spending the money to fill the cavity they just use a couple inches… cheap and nowhere near code for a house in any northern region. They glue and clamp the plumbing but don’t use the more expensive barbed fittings, I do not like circ pumps they are a gimmick and they don’t use Balboa control and heating systems which for me is a total deal breaker… in fact, there are loads that knock this out of my ok range.

    I don’t have a lot of resources for you in that area.

  159. Reply
    admin January 24, 2019 at 2:16 pm

    Hey Larry

    Most Artesians are full foam, not sure you can add much more in that unit but it may have been an upgrade on the garden spa line.

    I take the sides off, just put in fiberglass pink make sure you leave good breathing room around the motors and pumps don’t put anything in that front area at all. wrap it with a vapor barrier again making sure to cut and vent holes that are in the skirt then put your skirts back on.

    Alternatively, take the fiberglass pink batts and take big hefty garbage bags and then wrap the batts in the plastic bags and seal them with tuck tape and put them around the inside fo the spa again making sure the front area is clear.

    in either scenario do not compress the batts, it’s not about getting as much in it’s about keeping the loft int he batts and just filling the cavity.

  160. Reply
    admin January 24, 2019 at 1:48 pm

    Hi Jim

    Sorry for the late response, this site kills me sometimes πŸ™‚

    The reason the TS was so expensive is because of the jetting and the flow control. sure the Nordic is a good tub but the jetting and performance are nowhere near the TS.

    Tropic seas is made by artesian, and again if we look at the jetting it is all the cheap low flow jets with a few mid flows, no flow control, and no real neck or foot system, its why it is 2k less:-)

    Twilight is expensive and hits all your points, if you went to Artesian elite spas they would be the same price as the TS and again very close to the same performance, but they do not do a small spa in their high-end therapy massage spas.

    Again you could go to a Coast like the traditional http://www.coastspas.com/spas-legacy.php the Omega is going to be built well but again performance wise the jetting is mostly inexpensive low flow jets, and again only a couple small low flow jets for the neck and no foot jets system.

    The problem here is 2 things, first, you want quality and that’s covered by any of the brands you want, then you want therapy massage performance and there are no other really high-end therapy massage spas out there.

    when you want to know about performance look at the jets… lots of big high flow therapy jets esp in the neck area and big monster jets in the floor for calves and feet and diverters to move the water around and concentrate it in certain seats is going to massage really well and cost a lot πŸ™‚

    Your budget is a little on the low side for your shopping list so either sacrifice one or more of the wants or up your spend you can’t have both

  161. Reply
    admin January 21, 2019 at 12:46 pm

    I’m concerned about your service guy as there are no pistons on electrical motors πŸ™‚

    that’s too much for the motors, I’ll email you a better option. but its def worth fixing.

  162. Reply
    admin January 21, 2019 at 12:40 pm

    Sure Im gonna do a video on them but watch this video for now:

    also here is where you can get the enzyme cheap and help support the site!

  163. Reply
    admin January 21, 2019 at 12:38 pm

    Hey Kevin

    It’s an easy fix.

    remove the light and put a new one in, 10-minute job no long term problems

  164. Reply
    admin January 20, 2019 at 6:22 pm

    No nothing there the guys in Lynchburg are part of these guys I think, if they are they are a good group.

    Hot Tubs Inc
    Kevin Greenwood
    340-417-8728 kgreenwell@hottubsinc.com
    Master spa Micheal Phelps. Sam Greenwell daughter. I have spent me than a few days with Kevin the owner over the years and these guys run a great program and carry one of my favorite brands.
    Remove
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    1925 Norfolk Dr, Owings, MD 20736
    http://www.hottubsinc.com
    +1 410-257-6513

  165. Reply
    admin January 20, 2019 at 6:14 pm

    Hey Silvester

    read this:

    Diamond AOP – this is Watkins and its basically ozone, MPS, and salt I think… all old tech they work ok but there is better and cheaper after market stuff

    Crystal ProPure – ozone with a mixing chamber, again middle of the road.

    Ozone – While potentially this is good tech it’s too expensive to put an effective system on a hot tub, it would cost several thousand, what you get on hot tubs is a basic ozone generator with an injector and absorption system. to do it right you would need to treat the air going in, then have primary, secondary and tertiary absorption tanks, and ozone off gas destruct system. No ozone system on the hot tub market is anything special.

    Frog is a chlorine dispenser and might use silver zink or copper ion

    Nature 2 is again ion

    none of these are worth buying.

    the best system is mineral salt or enzyme and you can use them on any tub, i do like the ion minerals as well but again you can buy these and use them on any tub…

  166. Reply
    admin January 20, 2019 at 6:05 pm

    Hey Marty

    Tons of difference.

    The best thing about Hot Springs, in my opinion, is the brochure and the marketing. The reason I started this forum was these hot tub makers that are owned by big equity investment companies making these mid-grade spas and selling them as a top end with massive spend on marketing, spin, branding and advertising.

    Shells:

    HS – thinner shell supported by sprayed on rigidizer then prop supported with high-density foam and pedestals, inexpensive.
    MS – Hand rolled self-supporting Fiberglass shell with vinyl ester resin core, expensive and strong.

    Parts –

    HS – Proprietary parts made to just fit that spa, the Invensys control system had massive failure rates on the heater relay board and because all the parts are made to just fit that spa you pay through the nose for the parts, the circ pump is a tiny little cheap plastic pump that has a high failure rate and again you pay way more than it is worth because you have no options… read this article about proprietary parts and why to avoid them.

    MS – Balboa heating and control system, arguably the best heating and control system in the world. CMP jets all readily available parts from the biggest OEM parts maker.

    Insulation:

    HS – uses a poly based foam that also helps keep the thin shell from falling apart, the problem is if you ever get a leak you are screwed, you can’t find the leak and if you manage to its a nightmare to chip the foam out and repair.

    MS – Uses Icynene foam this more expensive foam is environmentally safe and never hardens making it easy to diagnose and fix and issues.

    Reliability:

    In Nov 2017 I went through two hot tub discussion forums in the section where people have broken hot tubs and are asking for help.

    Look at the real data…
    I went to the first 10 pages of the two top forums and only looked at who is needing help fixing their broken spas… this is a true unbiased snapshot of what is working and what is falling apart…

    Guess what !!!

    The Watkins group (Hot Springs, Caldera, hot spot etc) is arguably the worst with a whopping 34% of the posts asking for help fixing these midgrade spas with all the fancy branding and marketing… The Jacuzzi arguably the next biggest culprit of supplying mid grade spas wrapped in gorgeous branding and advertising is the second worst with 21% of the broken spas. These numbers are wholly disproportionate with their market share these tubs are failing again and again.

    Meanwhile, there are 0 customers with Master Spas, and around 2% for the other brands I recommend asking for help because their hot tubs are working reliably…

  167. Reply
    admin January 19, 2019 at 5:30 pm

    Hi David.

    Of the two the TS is a better tub I don’t like either because I don’t like loungers but if your set on a 2 lounge tub the TS has a lot more of the expensive hi flow jets, and those goofy half loungers on the artesian are not going to be comfortable.

  168. Reply
    admin January 19, 2019 at 5:27 pm

    Nope.

    They should at this time of year have antifreeze in the tub or have it vacuumed out at least.

    right away hang a trouble light under the skirt with a 40 or 60 w old school bulb make sure it is safe and not going to catch fire πŸ™‚

    You might be fine but if it leaks when you fill it return it and get a new one.

  169. Reply
    admin January 19, 2019 at 5:23 pm

    Hey Hank

    Yeah I’m a Grimsby boy lived there for 20 years went to Orchard park secondary in Stoney Creek πŸ™‚

    Yeah, sunrise is okish but nothing to write home about. The insulation is pants a couple inches of blue max or Rockwool is never gonna meet code in your area for a house, they are lucky if they are getting R8 you need R-24 for code… the parts are good, and the glue and clamp the plumbing but the shell is a thin cradle supported type.

  170. Reply
    admin January 19, 2019 at 1:18 pm

    Hi Floyd.

    I’m with you the bullfrog is a lot of spinny marketing add to that the thin plastic shell that needs pedestal supported to keep it from falling apart and it’s not on my tier one, not a bad spa and better than a lot fo them but nothing special. read this review.

    Compare that to the master and they both use the same control and heating system, insulation, and they both glue and clamp the plumbing but master hand rolls a self-supporting fiberglass shell… expensive but they are way stronger and have last a lot longer. have a boo at the master build here:

    From a performance standpoint you want to look for these things for massage:

    neck you need 4 of the 3.5″ jets don’t go to any that have the little jets they don’t move enough water to handle big muscle masses like shoulder and neck.

    for feet you want the big monster 10″ jets with a diverter so you can put a whole pump to them, I use the big foot jets for my lower back to cause they just flow stupid amounts of water. The twilight, in particular, is a killer Bullfrog does not do anything in the super high end like this.

  171. Reply
    admin January 19, 2019 at 1:10 pm

    The HL series and the Premium leisure look the same on the outside, that the problem πŸ™‚ they all look good πŸ™‚

    Under the hood they are vastly different, the PL is a thin cradel supported shell the HL is a hand-rolled self-supporting shell. The insulation again massive difference and I know yer Florida but your winters are still chilly at night.

    The Catalina is better but again nowhere near the build standard of the good spas like Artesian Master, etc.

    Man go see these guys, they are good and carry good lines and can easily serve you there.

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
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    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.6View in Google Maps

  172. Reply
    admin January 17, 2019 at 6:00 pm

    Yeah, I saw it. They basically replaced the smaller pipes going to each jet by making it an integrated manifold…

    when I did the calculations for line loss the worst was the large 2″ pipe from the pump to the manifold, the flow rate through the smaller 3/4″ pipes from the manifold to the jets were actually lower loss per foot so really they took out some of the pipes where it was more efficient and replaced it with more of the 2″ pipe that was less efficient πŸ™‚

    I don’t think they really made much difference in the overall performance, they spin the tech in a cool way that I think is a bit misleading.. They infer that because there is less pipe for the water to travel through there is less resistance… Sounds like a no brainer right?

    Now let’s take a scenario where there is 10′ of 2″ pipe going to a 10 port manifold. Then let’s say there is 10′ of pipe from the manifold to each jet. So you could say there is a total of 110 feet of pipe for the water to go through but the reality is there is 20′ of pipe from the pump to the jet because most of the pipe is in parallel so when the water hits the manifold it splits into 10 different streams…

    Now in Scenario 2 we run 20′ of big pipe to the manifold in the back of the seat and then only 2″-3″ of pipe to each jet so the total amount of pipe is only 22′ or so but that did not change the fact that the water still had to travel the same 20′ from the pump to the jet and now it spent most of its time in the big pipe moving a high volume that has higher loss than the little pipe carrying a low volume which has less resistance!

    But the spin marketing bullshit would be to say that we reduced the amount of pipe by almost 100′ and therefore reduced the amount of pipe that the water had to go through and therefore increased the efficiency but the math simply does not hold up πŸ™‚

    I don’t mind Bullfrog, they are def better than a lot of stuff out there I don’t like the ABS plastic pedestal supported shell, it’s cheap and no where near as strong as a good shell but I hate the bullshit marketing taking a little bit of science and spinning it into a pile of bullshit to confuse people.

  173. Reply
    admin January 16, 2019 at 1:26 pm

    The nice thing about Costco… Cancel it they will refund it…

  174. Reply
    admin January 16, 2019 at 12:18 pm

    Hey Kieth

    Its really depends on the area and the dealer. The truth is a lot of dealers local or not just are not great at the customer care end of their business. If an area has loads of independent service guys it usually means the local guy’s service sucks, or in places like LA that the cost of doing business is so damn high that people are buying from out fo market where costs are better πŸ™‚

    I have 2 independent service guys down there Boise spa repair and pro spa Boise registered with the site so you will be fine no matter. These independents kick ass and have better service levels than the retailers usually because its all they do.

  175. Reply
    admin January 14, 2019 at 2:23 pm

    Naw they all have the fundamental things the same, its just jetting, performance, and bells and whistles that change through the various lines.

  176. Reply
    admin January 13, 2019 at 4:35 pm

    That’s awesome! and thanks again for posting!

    Have a great day

  177. Reply
    admin January 13, 2019 at 4:34 pm

    I know the guys in Atlanta Spa and leisure I was at their store March 2018 doing an inspection, great guys and take good care of customers.

    The big differences with the Maxx and American whirlpool (they are out fo the same factory) is the shell is a thinner cradle supported shell, they don’t bother to clamp the plumbing lines and the insulation is crap, it would never meet code even in Georgia for a house. it’s nowhere near as well built.

  178. Reply
    admin January 13, 2019 at 12:13 pm

    Before the buyout from the jacuzzi group, it would have been upper mid but now? Typically these guys build mid grade with big branding and marketing money super slick advertising and brochures and sell these mid-grade spas at top prices and use lots of proprietary parts to screw you for life πŸ™‚

    There are better choices for sure, there is a beachcomber dealer near you, great build, mid-performance but overpriced. then there is an Artesian dealer which would be my goto for a local supplier and then a Marquis dealer which would be my number 2.

    depending on what you want ie high-end therapy massage or just a good reliable all-round hot tub there are good options around you.

    You also have a crazy number of independant service guys down there, so you can save a lot by buying from out of the area where the cost of doing business is not so outrageous and save a lot of money and still get great back up. the truth is in these areas where they have loads of service guys yer golden, these service guys are better then most retailers service…

  179. Reply
    admin January 13, 2019 at 10:11 am

    Hey Andrew

    No way the TS kicks the HL all over the place, the Jets are better the pressure is better the neck jet seat has 4 of the 3.5″ jets where the HL has 2 of the 1″ jets, also the monster jet system kills the HL… no idea why they would push you into that tub unless its a stock thing… TS kills the HL…

    don’t go to the 8.73, the 8.2 again outperforms it, more pumps are not better its a marketing ploy appealing to the more is better idea!

  180. Reply
    admin January 13, 2019 at 10:03 am

    Hey Andre

    Yeah the same tub, I don’t know why guys private brand… The Nordic shell saves you a lot and the insulation saves you a lot but for sure the Clarity at that price is a better buy, I love the layout of that line, big open footwell and tons and tons of room. the guys selling the Clarity can also get you a getaway Bar Harbour, similar to the clarity is size and space but the shell is plastic like the Nordic but with better insulation.

  181. Reply
    admin January 11, 2019 at 8:48 pm

    They should be fine if you run onto trouble hit me up I’ve got a few service guys registered around there.

  182. Reply
    admin January 11, 2019 at 8:46 pm

    Both built very similar but the artesian would edge the coast out a bit.

  183. Reply
    admin January 11, 2019 at 8:45 pm

    Man honestly 130km might as well be 3000 both are going to use local resources to service you.

  184. Reply
    admin January 11, 2019 at 8:43 pm

    No dude they do an 87×87 in a 120v model and a220v twin pump.

    Check out the bar harbour. Super roomy good jetting and performance.

    But the nordic is good too.

  185. Reply
    admin January 11, 2019 at 2:09 pm

    Hey Kevin

    You have a power issue, brownouts or spikes or noise from an industrial installation feeding back onto your grid.

    or… you have a badly misdiagnosed circulation problem πŸ™‚

    did the scenario play out like this?

    kept getting flow errors… they blamed you and your filter maintenance, then started replacing parts but never figured it out???

    Stay away from circ pumps on any brand… biggest scam going they are crap, fail often and will give you nothing but headaches… they used to be standard on LSX and still are on Hot springs, caldera limelight spas jacuzzi etc its why those brands have so many people on the forums looking for help πŸ™‚

    That tub used Balboa control and heating system, that’s the best system money can buy so there is something else at play here or yer just unlucky as hell πŸ™‚

    Yer right though this industry is a shit show and no good reason why…

    As for the price hard to say I’m really not up on pricing for brands but I would expect it to be near the 10k mark?

  186. Reply
    admin January 11, 2019 at 2:02 pm

    Hey Jeff

    Take the trip to Sacramento. Todd up there does a bang-up job and takes great care of customers, there are tons of service guys all around that area and he can get you the right pricing on the Twilights.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
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    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  187. Reply
    admin January 11, 2019 at 1:58 pm

    Hot Springs, I would not touch with a ten-foot pole, every year they try and get me to sell their line. these heavily marketed brands full of proprietary parts are great for people who dont know anything about hot tubs, the marketing and branding makes it a no brainer just sing the song and drink the koolaid πŸ™‚ IMHO these are some of the best corporate profit companeis and worst for the end user. Bullfrog is similar but the parts and insulation are better, the only issue I have with them is the shell construction… These thin shells that need pedestals to keep them from falling apart are just not the best option. I’m assuming you saw them at Paradice landscapes? they also carry Coast that’s a better option. or there is a beachcomber dealer but man they are so overpriced but at least they are well built!

    The rest are just not something I would look at you have a jacuzzi, Arctic, Maxx and a few others but none of them are great spas just great marketers and branders.

    Aloha Hot Tubs / Beachcomber Regina
    Status: Unverified

    Sells beachcomber, personally haven’t been to the store.

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    1321 Winnipeg St, Regina, SK S4R 1K2
    http://www.alohahottubs.ca

  188. Reply
    admin January 11, 2019 at 1:50 pm

    Hi Kevin

    Dichlor is easier on the spa for sure but a pain to add in.

    the trichlor could void your warranty if you got up to crazy high levels and it damaged your spa, but at the level we are talking about (.5ppm) there is no risk of damage, you will find it bleaches out the plastic a bit but I’ve used it for decades despite this and have thousands of customers pon it anbd zero issues ever.

  189. Reply
    admin January 11, 2019 at 1:45 pm

    Hi Ron.

    This is always my argument about these brands using proprietary parts, always a pain in the ass.

    I wish I had some help for you but on this one, I’m afraid there is little I can do.

    go see these guys they can help you if you want to trade it in.

    Atlanta Spa & Leisure
    the last 3 months we have sent them 7 to 8 leads and all but one were sold tubs.
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    4305 Northeast Expy, Doraville, GA 30340
    http://www.atlantaspa.com
    +1 770-939-8000
    5.0View in Google Maps

  190. Reply
    admin January 11, 2019 at 1:40 pm

    Hey Jim

    yeah, guys do this goofy branding sometimes, everyone likes to be the big shot πŸ™‚ but they are all the same.

    price is good for that unit and its def one of my top build quality tubs.

  191. Reply
    admin January 11, 2019 at 1:36 pm

    Meh, not overly impressed. I must say you caught me out here and I had to spend a couple hours doing some research on them.

    The Acrylabond is a polyester resin and it has been problematic, it’s basically a cheaper way of making a shell and it’s not strong enough to hold its own weight with water so it needs pedestal supporting and high-density foam to keep it from falling apart. I have a seen a lot of failures with this type of shell and personally would not go to anything but a hand-rolled fiberglass self-supporting shell. I also really like to see a vinyl ester resin layer between the acrylic and the structural layers and they don’t do this either.

    They do use Balboa controls and glue and clamp the plumbing but use gecko XP2E pumps which I have not had great luck with and they just screw them to a rubber block there are a lot better ways of mounting that will; make the spa a lot quieter. I also don’t like the plumbing layout, for efficiency I like to see the pups mounted with clear runs into the intake these guys put sweep 90’s right in front of the pump which is better than a sharp 90 but really not great for good flow rates.

    Insulation wise its def not upper end, basically R10 from the foam board and maybe R-2 or 3 from the little bit of foam on the shell, likely less than half what code would be for a house in your area so certainly not good enough for a hot tub which loses heat much more quickly due to he bigger temperature difference.

    Performance wise again middle of the road, mostly low flow jets with a few of the good therapy massage jets.

    In my opinion, its middle of the road like most of the stuff out there. The problem with these little guys is they just can’t afford to innovate or even to adopt innovation when it comes down the pipe, I hate saying it because I like to support local but not when it’s at such a cost in performance and quality.

  192. Reply
    admin January 11, 2019 at 12:33 pm

    Hey Shelby

    There is a cost dealer in Henderson called hot tub liquidators there is also an Artesian dealer called creative spa designs they are your top two choices locally.

  193. Reply
    admin January 11, 2019 at 12:29 pm

    Dude, I have a gem in your area.

    Todd is tops I have sent him tons of customers and never a bad word back, he also has service all through that area.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
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    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  194. Reply
    admin January 9, 2019 at 11:48 am

    Hi Garry

    Man the Dynasty I saw was a train wreck and read this post from a guy who bought one…

    I lived in West Sussex for a decade, sure miss the UK sometimes.

    I got friends in low places im gonna reach out and see what i can do for you.

  195. Reply
    admin January 9, 2019 at 11:35 am

    Its not a bad option certainly the right price I know they go for very little money what kind of price did you get?

  196. Reply
    admin January 9, 2019 at 9:49 am

    Man, that’s the terrible trio… I hate this asshole world where marketing and bullshit trumps over good solid well built products. Proprietary parts with built-in planned obsolescence and loads of borderline tech spun up by marketing asshats into half-truths designed to fool the public.

    I’m gonna get my main guy to hunt the area a little better and see what we can find on the ground near you.

  197. Reply
    admin January 9, 2019 at 9:27 am

    Checkout these guys there a bit away but all I got near you. they are great guys and do a good job!

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
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    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  198. Reply
    admin January 9, 2019 at 9:26 am

    Hey Jill

    Thanks for the info I have notated thier file!

    try these guys, they are a bit out of the way but good solid people, tell them Chris sent you and let me know what they back with for pricing,

    Leisure Works LLC
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    41430 Grand River Ave a, Novi, MI 48375
    http://www.poolandspasale.com
    +1 248-348-7727
    4.7View in Google Maps

  199. Reply
    admin January 9, 2019 at 9:20 am

    Hey Kami!

    Sorry for the delay in responding the festive holiday season got the better of me πŸ™‚

    The legacy is a good line but they only sell it through a couple dealers.

    The price seems okish I don’t know the cost or features. let me look into this I can likely find something for you there and there are 4 independent service guys I have registered with the site so I’m sure we can get you taken care of for service after the fact.

  200. Reply
    admin January 9, 2019 at 9:11 am

    Hi Keith.

    The Therapool is awesome, its built right has good parts is insulated right and has a great therapy massage seat and loads of space for a small cross trainer.

    cover wise that is a small enough spa that with the 2 piece cover and cover lifters you are fine. the Axis cover is great for the big spas and will work fine for you but its not critical on a spa that size. The covanna is a risk so far they have been problematic with a high failure rate and lousy backup care.

    and thanks for the Gas πŸ™‚

    have a great day!

  201. Reply
    admin January 9, 2019 at 9:06 am

    Hey Tony.

    Thermospas is a nogo on my list. So is Hot Springs both for different reasons, HS because of the parts and it’s massively overpriced and frankly mid-grade, they spend too much on brand awareness, advertising and marketing and not enough on just building a great spa, also on the data sample we pulled from discussion forums more people are on there asking for help for broken hot springs tubs than any other brand my a massive margin… and thermo spas because it’s just not well built or insulated.

    Master, Artesian and Coast are all well built.

    of the three Master has the best support if you call the factories they are the only ones with a proper help center with a department that just deals with the public. the other two rely on dealers so if you have a good dealer great if not too bad πŸ™‚

    if you are looking entry level the getaway hot tubs are unbeatable and at the high-end therapy massage the Twilight series from Master is my top tub but in the middle, the 3 would all be similar.

    I don’t know the other 2 dealers but the guys but Aqua Haven area good bunch of people, I’ve met them and sent them a pile of customers and they do a good job and know their stuff.

  202. Reply
    admin January 9, 2019 at 8:55 am

    Man tough area.

    I got nothing in my top tier down there for you and the only thing I would even consider is the BullFrog -Pensacola Pools Inc.

    The shell construction is not my preferred method but other than that it’s pretty well built here is a review

  203. Reply
    admin January 8, 2019 at 1:31 pm

    Hi Terri

    Spa Guard is a brand of chemicals, they sell everything from ph up and down to chlorine and they have an enzyme as well… I don’t know how effective the enzyme is, it’s tricky to get one that works well in the heat and survives the chlorine as well. I have tried a lot of them and the Spa Marvel works super well.

    You could use the Spa Guard PH down, alkalinity increaser (ph stabilizer) non-chlorine shock, test kits and chlorine tabs with the Spa Marvel or the Aquafinesse.

    I like either the Aquafinese or the Spa Marvel and the spa marvel is a lot cheaper. You can buy it here and it helps support the site!

    here is a tip sheet for Spa Marvel specifically for the Master spas with the eco pure filtration, it works super well…

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Run pumps for 20 minutes
    4. Use test strips to test water
    5. Balance alkalinity to 150 (turn jets on for a few minutes after adding Alka Boost each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.6 – 8.2
    8. Fill floating dispenser with chlorine tablets and set to the first break in the threads (see image)
    9. Add Full bottle of Spa Marvel, Run pumps for 30 Min (Wait the 30 minutes before getting in)

    Weekly

    1. Make Sure floating dispenser always has chlorine tabs in it
    2. put 1 capfuls of shock (1cap/4-6 people) or at the end of each day used..
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter)

    **EVERY 8-10 WEEKS SOAK ONLY THE BLUE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE GREY COLORED FILTER (THIS HAS TO BE REPLACED EVERY 6-8 MONTHS DEPENDING ON USAGE).

    **IGNORE THE CHLORINE or bromine LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE – MAKE SURE YOU ARE PUTTING 3 ENOUGH CHLORINE IN TO MAINTAIN 1PPM

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.
    ***LOCAL GOVERNMENT GUIDELINES SHOULD OVERRIDE THIS ADVICE EVEN IF IT IS YEARS OUT OF DATE AND TOTALLY OUT OF TOUCH WITH REALITY.

  204. Reply
    admin January 7, 2019 at 4:38 pm

    Hi Connie

    use standard mode unless you go away for vacay then goto economy, also in the summer you can use economy when its hot

  205. Reply
    admin January 7, 2019 at 4:37 pm

    Hey Andre

    Yeah, Nordic is really close to my top tier, definitely a lot better than most of the stuff out there. The only thing keeping them out of tier one is the insulation and again it’s not the worst. Those roto mold shells, if they are thick enough, are great.

    There is another line called getaway spas that I think they sell at Croker sales, same molds (I think they just outright copied Nordic:-) but much nicer colors, they use a sea salt color that’s a little more expensive to buy because the white is always pricey but it beats the hell out fo the Nordic colors everything else is the same except the insulation which is way better… like a $300 upgrade and almost twice the R-value.

    check them out

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
    Details from Google Maps
    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  206. Reply
    admin January 7, 2019 at 2:51 pm

    Hi Laura

    I saw these at Vegas this year and I like the cover except they were heavy! Unfortunately, there are just too many other issues… The two big issues I have is the insulation, although where you live that’s not such an issue πŸ™‚ I also will not buy or sell or recommend a spa brand that does not use Balboa control and heating systems.. they are just miles above everything else out there.

    You have almost nothing in retailers there but you have 3 independent service guys so if you can find something good with a good parts list you should be ok for back up!

  207. Reply
    admin January 7, 2019 at 2:33 pm

    Hey Joel

    A new area for me! I had to spend a bit of time researching so apologize to the 20 people who responses are late πŸ™‚

    Not much around you dude, up in Roanoke, there are the usual overpriced over branded mid grade stuff like Hot Springs, Sundance, jacuzzi but all these guys use proprietary parts which is a scam in my opinion and mid-grade building.

    I also found a service company called Spa Med-X in Gretna, so you can buy from out of the market, these little independents usually have great service levels because its all they specialize in! so if you stick to a good brand with good reliable OEM parts you can get a tub from away which sometimes gets you a better price…

    The only local stuff I would touch would be the Artesians

    Aqua Pros Pools & Spas, Inc
    Remove
    Details from Google Maps
    1015 Apperson Dr, Salem, VA 24153
    http://www.aquapros.com
    +1 540-389-1387
    4.9View in Google Maps

  208. Reply
    admin January 4, 2019 at 6:41 pm

    Shit sucks dude the only one I would even consider is the Beachcomber but they are so overpriced! performance wise they are low end but at least they are built well.

    let me see what I can find

  209. Reply
    admin January 4, 2019 at 6:39 pm

    Hey Scott

    It depends on the area you live in. some areas have great resources of independent service guys which frankly usually do a better job of taking care of you than dealers because it’s all they do πŸ™‚ SF has tons of independents literally I have 4 registered with me within 10 miles of you and 15 within 40 miles… service is not going to be your issue…

    Your issue is going to be the price. everything is so expensive there.

    the reason so many independent service companies exist is that most people buy from out of the market… The only retailers left there are the guys selling mid-grade crap with great branding at outrageous margins πŸ™‚

    Sundance and Jacuzzi are the same parent co’s same corporate template of proprietary parts and heavy branding costs and Hot Springs is the same ilk. both these groups are the whole reason I started this blog!!! so much spent on branding and advertising and marketing and frankly in my opinion producing mid grade spas that they charge 2x what they are worth and then screw you for parts for life. I would not touch either of them.

    go see this guy. I know him and trust him. he takes good care of customers, yer a bit out of his area but if you ever have trouble hit me up i got service guys all around you.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  210. Reply
    admin January 4, 2019 at 6:22 pm

    Wow, tough call.

    These are two great spas both using good parts and good build. While we could split hairs about the filtration (I prefer the suction side on the LSX because it filters before the equipment) and normal shapes (curve will date the purchase as it goes in and out of style and cost you a ton for covers) and the layout (second-time buyers really want that foot space and the Curve is a bit cramped for foot space) the reality is I’m splitting hairs, neither of these tubs will disappoint they are both high-end good tubs.

    The couple things that edge the Phelps out front for me are:

    1. The neck jet system on the curve is 2 low flow jets… It won’t really do squat while the LSX has four mid flow jets that flow 3 times more water, its one of the nicest therapy seats out there its the same seat as my favorite Twilight spa…

    2. The LSX has a lot more of the expensive hi flow jets I think there are only about 8 in the curve and the rest are the inexpensive little jets the LSX has like 18 and again the corner seat is full of them. that seat rocks.

    3. Master has a good customer direct support system, just that extra layer of coverage.

  211. Reply
    admin January 4, 2019 at 4:22 pm

    Hey Frank

    Almost got killed in Chicago buying scalper tickets to a Leafs/Blackhawks game a few years back πŸ™‚

    I got some guys I know not too far from you, there is a guy in Chicago doing Marquis that would be the only other one I would even look at.

    Hit these guys up, tell them Chris says hi πŸ™‚

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
    Remove
    Details from Google Maps
    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827
    4.6View in Google Maps

  212. Reply
    admin January 4, 2019 at 4:16 pm

    Hi David

    I am not a fan of the Arctic at all.. great shell great marketing and the rest is crap. no clamps on the plumbing almost no insulation and some spinmaster story about free heat :-)and worst of all its full of cheap proprietary parts, the best thing about that hot tub is the brochure… The Nordic is good solid built tub with a great OEM parts list and glued and clamped plumbing, the only thing is the insulation is a bit goofy… there is only 1/2″ of HD foam on the shell so around r-4 then that batton with no vapor barrier might give ya another R-4.

    If you want to look at a solid roto mold look at the Getaway spa from these guys… Same as the Nordic from a build quality standpoint and parts but way better insulation. They also carry higher end twilight therapy massage spas.

    Concord Pools & Spas
    jeffk@concordpools.com
    Remove
    Details from Google Maps
    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949
    4.5View in Google Maps

  213. Reply
    admin January 4, 2019 at 4:06 pm

    Hey Scott

    There is a top service guy down there that can take great care of you if you buy a brand with a standard parts list.

    The only other brand I would even look at around there would be the Marquis and after the tub I got my hands on last month and shot this review of they are right on the edge of my recommended list, the QC was abysmal.

    Crystal Clear Pool Service
    $125 call out $85/hr.
    $300 delivery darren ccpools67@yahoo.com

  214. Reply
    admin January 3, 2019 at 12:49 pm

    Hey Duane

    I would not have the jacuzzi in my list, these guys are great at marketing, branding, advertising, and build what in my opinion is a middle of the road tub full of proprietary parts.

    Both The master and the Marquis build with very similar technology and parts and insulation systems, the master has better factory direct support if your dealer is not up to speed and the performance of the two tubs is quite different. The twilight has a lot more of the expensive hi flow therapy jets whereas the Marquis has a lot fo the cheap low flow and mid flow jets, I would expect it to be a grand or more less expensive but if massage is what you are aftert hen the Twilight hands down.

  215. Reply
    admin January 2, 2019 at 9:16 am

    Hi Adam

    Happy new year!

    Man, I saw one of those American Whirlpools, does not surprise me that it fell apart on delivery πŸ™‚

    Marquis is good on paper but there are some issues with quality control I got my hands on a brand new vector 21 and it was a hot mess.

    The Coast is a good spa but they are plagued with bad reviews for quality control and back up, been talking with them a lot and going to get down to see the factory soon.

    Master is one of my top picks, it has the same build standard and parts as the Coast and the marquis but a lot longer in business a lot bigger and a much better customer care system. also if you go to thier high ends like Twilight they are the top performance spas out there.

    Arctic and Hydropool would be on my great marketing companies mid to low end hot tubs πŸ™‚ Both suffer substandard insulation systems. The Arctic is full of cheap proprietary parts and does not even clamp the plumbing lines, the Hyrdropool has a prop supported shell and so many goofy old technology issues. Companies like this that spend more on fooling you with gimmicks and spin than building great tubs was the whole reason I started this site… Marketing sucks, it has gotten so good at fooling people and so expensive that if you run a great marketing program you can’t afford to build a great tub… all the big brands with the heavy brand awareness and advertising and marketing make crap tubs…

  216. Reply
    admin January 2, 2019 at 9:03 am

    Hi Josh

    Everything about that spa stresses me out, its a thin cradel supported shell instead of a hand-rolled self-supporting one, the insulation in Vancouver will kill you, yeah you don’t get -20 but you get cold code for a house there is minimum R20 and that tub will lose heat much more quickly because of the larger temp difference, that tub might hit R-6 tops… Pressure filtration is nothing… its a gimmick, people love to hear pressure filter system because it sounds good the other type suction side simply means the water is filtered before the pump on the suction side of the system, instead of pressure filtration where all the debris goes through your equipment before being filtered… its old tech and in no way better. check out this review

    Comox Fireplace in Courtenay sells Artesian much much better spa, Or A Coast from Calais Pools in Nanaimo.

    Where you are you are going to need to have a local service guy so its key to stay with good standard parts which both those units have, I have 3 independant service guys out there that can take good care of you so hit me up if you need service.

  217. Reply
    admin December 30, 2018 at 2:27 pm

    HI Lee

    The So Cal market is a goofy one. because of the high property values and the high cost of doing business the only retailers that are left are the ones carrying the heavily branded super overpriced mid grade spas πŸ™‚

    When I look around your area and see like 25 independent hot tub service companies and very few retailers per capita it tells me that most guys are not buying from the local market.

    I would look at the 8.2, not the 8.3 more pumps do not make better performing tubs, its a gimmick, the 8.2 has better power and better performance, in fact, it beats the 8.2 for the consumers digest best buy award.

    Let me see what I can find you.

  218. Reply
    admin December 28, 2018 at 12:03 pm

    Hi Cole

    the Artesian 850B is a solid well-built spa the p[rice is around where it should be. but I really do not like the foot domes, most companies went away from these decades ago… you trip power the damn things all the frigging time, it will do your head in and those little jets will just tickle yer feet you need big hi flow jets for feet.

    This is the South seas line, mid-level performance that TS 8 is more comparable to the artesian elite spas, it will absolutely blow the 850 away the jetting is insane and the foot jet system flows about 20x more water… that tub is nuts and that price is super good… make sure its running and you see it.

    call this guy he can help move them and take good care of you for service i also have 8 other companies there that can help if you dont like this guy.

    The Hot Tub Guy
    -Service Call Fee – $125-$150 inc/ 30 minutes
    -Hourly Rate After Service Fee – $100/hr
    -Will Move And Deliver Spas
    -Balboa, Gecko Packs
    Scott Ensign
    Email Scott@hottubwa.com
    Remove
    Details from Google Maps
    13405 32nd Dr SE, Bothell, WA 98012
    hottubwa.com
    +1 425-610-6616
    5.0View in Google Maps

  219. Reply
    admin December 26, 2018 at 12:52 pm

    I don’t know enough about it to help you, dude.

    but if you learn more update me πŸ™‚

  220. Reply
    admin December 26, 2018 at 12:20 pm

    Hi I’m Sorry for the delay

    Busy time of the year! πŸ™‚

    A tricky area you do have local guys that sell Coast, CK Spas and Piscines Val-Morin Signature.

    Not much else there that I would touch.

  221. Reply
    admin December 26, 2018 at 12:16 pm

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Run pumps for 20 minutes
    4. Use test strips to test water
    5. Balance alkalinity to 150 (turn jets on for a few minutes after adding Alka Boost each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.6 – 8.2
    8. Fill floating dispenser with chlorine tablets and set to the first break in the threads (see image)
    9. Add Full bottle of Spa Marvel, Run pumps for 30 Min (Wait the 30 minutes before getting in)

    Weekly

    1. Make Sure floating dispenser always has chlorine tabs in it
    2. put 1 capfuls of shock (1cap/4-6 people) or at the end of each day used..
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter)

    **EVERY 8-10 WEEKS SOAK ONLY THE BLUE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE GREY COLORED FILTER (THIS HAS TO BE REPLACED EVERY 6-8 MONTHS DEPENDING ON USAGE).

    **IGNORE THE CHLORINE or bromine LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.

  222. Reply
    admin December 24, 2018 at 12:01 pm

    Dude go see this guy, they service that area and I know them personally…

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

  223. Reply
    admin December 24, 2018 at 11:59 am

    see these guys

    Above & Beyond
    203 Armour Rd, North Kansas City, MO 64116
    http://www.aboveandbeyondkc.com
    +1 816-421-4011

  224. Reply
    admin December 24, 2018 at 11:58 am

    not really, I know detergents have phosphates in them could it be from your swimsuits? do you wear t-shirts and stuff?

  225. Reply
    admin December 24, 2018 at 11:57 am

    Hey Geoff

    Not a lot of retailers left down there.

    I think the spa shows and state fairs have cleaned the area out, but the good news is I have a dozen registered service companies down there for repairs and service.

    I got a guy I work with down there called John Erickson hit him up

    jerickson.mps@gmail.com

  226. Reply
    admin December 24, 2018 at 11:46 am

    Hey John

    Good price, enjoy! are you gonna get it before Christmas?

  227. Reply
    admin December 24, 2018 at 11:45 am

    I would not do a brick surround, it will cut down air flow but if its a good spa it wont be an issue.

    Spas Factory Direct
    Emailspamanone@hotmail.com
    3917 Grape Rd, Mishawaka, IN 46545
    +1 574-272-2160

  228. Reply
    admin December 24, 2018 at 11:43 am

    hey Steven

    Out of that lot the Coast or the Beachcomber are the only ones I would even look at. the other two are overpriced and not very well built with lots of cheap proprietary parts and substandard build

  229. Reply
    admin December 24, 2018 at 11:42 am

    Hey Nick

    have a look at either the Getaway Hot Tubs or the clarity from these guys

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727

  230. Reply
    admin December 24, 2018 at 11:38 am

    Hey, Dan, I got a super guy in Rocklin hit him up.

    and yes I am not a fan at all of Hot Springs, they are a great profit corporation but the truth is this shells supported by high-density foam are cheap and mean if you ever have a leak you will want to kill yourself because finding and fixing simple issues on a tub that is full of the old cheap foam that hardens u is a nightmare… add to that the second rate proprietary parts and there is nothing at all I can recommend about the company unless you are a shareholder waiting for your dividend…

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727

  231. Reply
    admin December 24, 2018 at 11:33 am

    Hey Howard

    You have summed it up pretty well.

    The main thing I would say is to forget the kids πŸ™‚

    While they are small they are not likely to sit anywhere.. they will pop and bop around and care not at all about seating.

    the HL series is really popular with tall people and there are booster seats for your short ass wife πŸ™‚

  232. Reply
    admin December 20, 2018 at 9:32 am

    Hi Kevin

    The three tubs would be fairly similar, I did a review recently on the Marquis and I have to say the quality control was a serious issue, lots of little things wrong. I also toured the Cal spa factory and it was decent, but the shell put me off, they go on about the steel re-enforced shell and the reality is the metal they use is so thin I doubt it adds any significant advantage, and it was not a hand-rolled self-supporting shell, it was a cradel supported lesser quality. the coast on paper does a great job but they are plagued by issues…

    hit this guy up I know him and work with him in this area sometimes, he has a good network of people around you and might be able to help. jerickson.mps@gmail.com

  233. Reply
    admin December 18, 2018 at 10:53 am

    No man you are likely fine. we run big 50 amp units on houses with 100 amp panels all the time. They draw just over 20 amps when they are heating and around just shy of 40 in high current mode when you are in it with all pumps running, you can also set it up for low current mode and get that down below 30 amps

  234. Reply
    admin December 18, 2018 at 10:50 am

    Man the price seems good, I assume you mean The Therapool Deep, it’s a great cross trainer/swim spa/huge hot tub the one corner seat has all high flow jets with a diverter and it has the ability to divert all the water to the swim jets from both pumps, because its so deep you can really get good full body workouts with the included workout gear.

    Soft tread is a nice option it gives you a good grip on the floor for doing workouts against the current.

  235. Reply
    admin December 18, 2018 at 10:47 am

    Hey JC

    for small high-end massage spas its hard to touch the Twilight 240 or 67.25.

    loads of power and loads of good hi flow jets and built right hit these guys up I know them and they Take good care of customers.

    Master Spas of Northern WI
    Remove
    Details from Google Maps
    2138 W Wisconsin Ave, Appleton, WI 54914
    masterspaswi.com
    +1 920-727-1700
    4.4View in Google Maps

  236. Reply
    admin December 17, 2018 at 6:10 pm

    Ha!

    I never get local people!!!

    Almost 100,000 buyers a year ask me for help, and damn near 5000 a year post questions πŸ™‚

    I’m finally starting to rank in my local market!!!

  237. Reply
    admin December 17, 2018 at 11:21 am

    Nope

    you got a big hole there πŸ™‚

    Soakers do Artesian.

  238. Reply
    admin December 17, 2018 at 11:18 am

    Good tub and the price seems right πŸ™‚

  239. Reply
    admin December 17, 2018 at 11:14 am

    Yep from is silver copper ion should be fine

    buy it here and help support the site!!! guaranteed the best price and 100%money back guarantee

  240. Reply
    admin December 17, 2018 at 10:41 am

    That’s about right for the Canadian market tax in delivered I expect with the little bits and bobs.

    It is a solid tub, built right and good parts, good insulation and good build, You can get spas for less but man there is just so much junk out there right now, this tub will do what its made to do efficiently for years.

  241. Reply
    admin December 15, 2018 at 8:02 am

    Hi Nik

    Hydropool was a mess before and now that the jacuzzi parent bought it out I predict it will just get worse and worse. That insulation system is a joke, this type of insulation was basically banned in the 80’s in the regulated industries like home building with the Canadian mortgage and housing authority rating it one of the worst and the northern US states issuing formal warnings about it and now in the unregulated Hot Tub industry its the miracle insulator 20 years later πŸ™‚

    Look at H2X swim spas, hand-rolled shells, good parts, good insulation, glued and clamped plumbing 60″ deep shells and higher flow rates.

    hit my buddy Griff up, I’m an old Toronto buy myself and I know Griff personally. griffryan@hotmail.com Tell him Chris says hi!

  242. Reply
    admin December 15, 2018 at 7:55 am

    I’m not a fan of the spa with the big molded seating and bucket chairs but for tall people, they rock. go try a Healthy living hot tub, price wise should be right in the sweet spot and for some reason the contoured seating really works for tall people I think it kind of folds you up a bit πŸ™‚

    The Hydroppool I would not touch, the insulation system alone is enough to make you run for the hills, that radiant barrier crap was almost banned int he 80’s in the housing industry with the Canadian mortgage housing authority saying it was one of the worst tested and all the northern US states issuing warnings.

    The Jacuzzi, again just not a great spa, mid-grade build with loads spent on branding and marketing and spin. the proprietary parts alone are a deal breaker for me you do not want to be trapped by these guys using cheap parts that only fit their tubs… use to really good reliable OEM parts like Balboa, waterways, CMP

    You are right beside the biggest seller of hot tubs in Canada… go see these guys.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

    Called twice left message.
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.6View in Google Maps

  243. Reply
    admin December 14, 2018 at 2:59 pm

    Of those lines, the Marquis is the only one on my good guy list then the Bullfrog.

    Also check out the these guys.

    Aqua Haven
    11083 South Memorial Drive , Tulsa, OK, 74133
    918-252-7727
    Emailryan@aquahavenspas.com
    http://www.aquahavenspas.com
    11083 S Memorial Dr, Tulsa, OK 74133

  244. Reply
    admin December 14, 2018 at 2:57 pm

    Hi Michael.

    So Sundance since they got bought out is def on my stay away from list, goofy proprietary parts thin paneling with a High Density foam backing that makes plumbing a nightmare to get at. way way too much spent on the branding and bullshit and no where near enough on the tub.

    The Open design I like with the exception of the floor dome. man these are a nightmare and most guys went away from this design a decade or more ago, they were a serious tripping hazard and did nothing because those stupid little low flow jets don’t move near enough water for foot massage, they are also a massive heat loss because you have to run hot water under the floor where the R-value is the worst.

    Have a look at the Clarity precision, 8 or the TS 8.25 if you want higher end message, both nice open seating areas and built right, check out these guys.

    Leisure Works, LLC
    leisureworksaa@aol.com
    5204 Jackson Rd b, Ann Arbor, MI 48103
    http://www.poolandspasale.com
    +1 734-668-7665

  245. Reply
    admin December 14, 2018 at 2:51 pm

    Hey Cole

    Neither is a nightmare line, the Marquis stuff I really liked but that Vector21 I got was substandard and if definitely makes me rethink having them on my good guy list. That being said it could just be a bad luck on their part, I would stay away from the Vector line though, those goofy proprietary parts are gonna cost you down the road and the fad look will be out of style one day, plus I was not overly impressed with the quality of the jets.

  246. Reply
    admin December 13, 2018 at 5:01 pm

    Hi Becky

    You do need a cover even in Florida, and for the deck I would go with the assessment of the dealer or installer who can actually see it, a filled hot tub is quite heavy and it is better to be safe than risk damage to both your hot tub and deck. I can only ballpark without a specific tub but the water alone can be about 70 pounds/ square foot.

    The nearest All Star dealer to you is South East Spas down in Fort Meyers, they actually have an end of year sale going on so you should check that out, these guys are good and can take care of you. https://southeastspas.com/fort-myers-sale

  247. Reply
    admin December 13, 2018 at 4:57 pm

    Hi Molly!

    Great name πŸ™‚ I don’t have much good around you, there is a dealer carries that Marquis and Bullfrog at Blue Hawaiian in Jackson, but the only guys I actually know who carry good stuff are these guys, they might have a service guy near you.

    Hice’s Pool Spa & Patio
    Status: HTU Approved
    Brands: Master, H2x, Clarity, Twilight

    These guys have a great line of spas and good service.

    Owner: Gerald
    Dealers #1 931-455-2500
    507 W Lincoln St, Tullahoma, TN 37388
    http://www.hicespool.com

  248. Reply
    admin December 13, 2018 at 4:54 pm

    Man, I hear the Son took over and is really trying to increase the quality but time will tell. Up till now, It’s not something I would recommend.

    Dynasty spa review

  249. Reply
    admin December 13, 2018 at 4:51 pm

    great ides, I just need a few more hours a day

  250. Reply
    admin December 13, 2018 at 3:34 pm

    So look for the same things as a hot tub. its funny people think they are more like a pool and although they are from a water volume standpoint they really are just big hot tubs.

    two things to consider:

    1 Build qaulity.

    This is critical I would not even look at a brand that di not at least have these things.

    – Hand rolled shell with a vinyl ester resin as the primary layer, and enough layers that it is robust enough to not need heavy subframes. That basically takes you down to H2X, Phelps, Artesian, Coast, Arctic, CSC, Marquis

    – Balboa heating and control system and a good jet system like waterway’s or CMP as you find on H2X, Phelps, Artesian, Coast, Marquis.

    – Good full foam icynene system, you got to make sure they are not using a closed cell foam over the plumbing, this less expensive foam hardens like a rock and prohibits reasonable access to the plumbing in case of leaks. again it leaves us with H2X, Phelps, Artesian, Coast, Marquis.

    – glued and clamped plumbing then the likelyhood of leaks are low.

    Performance:

    – Of these brands, the Phelps is gonna mash them all but unless you are a competitive swimmer or triathlete it might be more than you need.
    – the best-jetted performance is the VIP system on the H2X, simply put tits the most efficient jet by 30-40% and it has the ability to put more raw horsepower to the swim jets than any other spa and has the depth 60″ to get you deep enough for good resistance training and comes standard with a good workout equipment package.

  251. Reply
    admin December 13, 2018 at 12:13 pm

    Not a fan of the brand at all, the shell is primarily supported by the high-density foam they fill the cabinet with and you should never fill the cabinet with HD foam. The stuff turns into a rock and if you ever get a leak it is a very expensive nightmare. All the parts are proprietary which again is great for corporate profits but bad for the customer… read this:

    I would look at the Getaway spas, for entry level, these are the best bang for the buck, indestructible shells, great parts and glued and clamped plumbing and a full foam Icynene insulation system which allows you access to plumbing and gives you good R-value.

    Check out these guys, they are a big operation with good service and support staff, I know these guys personally and they do a great job. cryan005@sympatico.ca
    They carry Master, Twilight, H2X and MP legends.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

  252. Reply
    admin December 11, 2018 at 8:46 pm

    Hi Barbara,

    Forget filtration it’s a sidetrack issue… All filters do is take debris out of the water and they all do it really well.

    Self-cleaning again is bs marketing read this article:

    There is not much around you that I can recommend πŸ™ The Guys in Huntsville carry Hydropool but that was never a good brand and now that it was bought out by the corporate money grubbers it will go downhill from its already low standard.

    The extra features don’t matter as much as getting the basics and build right, that is one marketing points I’ve always fought against on here, number of jets does matter but so does the type. If you want any kind of massage having a good selection of mid to high flow jets on at least one of the chairs is important.

    Your best bet locally is to go to Bracebridge and check out the Marquis spas the last one I opened up didn’t impress me so I stopped recommending them for now. I like everything on paper but they have some quality control issues. If you do go with Marquis I would suggest their signature line, and if you can take a look inside first watch my Marquis video and look yourself for things like insulation crowding the motors.

    Hope this helps and if you have more questions just shoot me another reply.

  253. Reply
    admin December 11, 2018 at 8:35 pm

    When it comes to insulation forget the hot tub marketing speak, go to the industries that are regulated and have set codes like the housing industry… You simply could not use radiant barriers in a house as a primary insulator!!! The State of NY issued warnings against it in the ’80s and now in the unregulated hot tub industry… Its the miracle insulator πŸ™‚ You need R-value so that means as much insulation as you can pack into the space. But!!! you need access too. You don’t want high-density foam in any thick amount or you are screwed if you get a leak, so full foam Icynene is best. It’s a soft foam that gives good R-value and does not impede access to plumbing it is the way to go… It’s expensive but it is the best for the purpose… surprising how often those two things go together…

    Any tub using this foam is spending the money on the tub instead of the spin and branding…

  254. Reply
    admin December 10, 2018 at 4:17 pm

    Hey Grady

    On a full foam tub, the front area usually has a good 3-4″ on the shell and the area where the motors and equipment have little or no insulation. In this scenario, the only heat you loss is the little bit from the pipes in the equipment cavity when the motors are not running, and it’s not much because the surface area where heat can escape is very limited, and as soon as the water in the heater core drops half a degree the pumps comes on and that creates heat which is collected through the ozone and venturis and injected back into the water… The upside is your pumps last longer because they have a good supply of fresh air.

    In the other scenario (perimeter insulation) then the whole tub bleeds heat all the time because there is very little insulation, and in the hot weather the pumps suffer because they don’t have fresh air supply. these cheaper insulation systems don’t make any better use of motor waste heat and loose 2-5x more heat through the low R-value insulation system…

    The ideal system would be full foam with a winter package you install around the perimeter of the equipment area in the winter and remove int he summer but about 2% of customers could actually do this… hell most customers can’t even do their PH balance once a week πŸ™‚

    So for 99% of customers, the package you have is the best by far, and the most expensive by far… The problem with the Jacuzzi package is its closed cell foam that turns into a rock, they use it to support a thin cherap shell but if you have a leakj yer screwed…

  255. Reply
    admin December 10, 2018 at 4:02 pm

    Hey Dan

    Sorry for the delay this site eats into my life sometimes πŸ™‚

    I saw their factory in Jan and all the stuff was being built well, I always look for guys who’s build stay consistent across their lines.

    I got a guy down near you who deas great service in your area check them out the cry the Nordic and Getaway spas which might be better priced and super well built.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  256. Reply
    admin December 9, 2018 at 6:05 pm

    Hey guys,

    None of the miracle chem reduction upgrades are worth it. The truth is the best tech for water care is the aftermarket stuff. Try this! It’s awesome and if it does not do what I say it does I’ll give you your money back… really… no bullshit no forms, just say Chris this sucks and I’ll credit your account

  257. Reply
    admin December 8, 2018 at 2:19 pm

    Hey Kevin

    Dual lounger spas are a bit goofy… takes us so much space and man in a water environment you are floating! loungers don’t mean that much… first-time buyers always want a lounger second-time buyers like 80%+ get no lounger!!!

    Build quality wise the Coast is very similar spas to the Twilights but performance wise forget it, that tubs closer tot he HL series. most of the jest are the little ones, there is only one diverter and no serious neck or foot jet system… the Twilight wil mash that spa for flow rates… esp the monster jets with the flow control and the neck jets.

  258. Reply
    admin December 8, 2018 at 2:11 pm

    Hey Jim

    Yeah, I know Swim spa international they do a lot of event sales and are good with support, they have a location in Phoenix. I also have 4 independent service guys there registered with the site so you should not have any issues with service on a brand using good parts and standard build, if you ever have an issue hit me up and I’ll put you in touch with good service people. The problem is all the crap in your market I would not touch with a 10-foot pole. you have a mix of lower end cheaper stuff like the Thermospas and then the big heavily branded stuff that is as bad or worse and costs you twice as much.

  259. Reply
    admin December 8, 2018 at 1:34 pm

    Hi Chris,

    2 weeks ago I would have said they are both great tubs, but I always had this issue with Marquis, they would never return my calls or let me see the factory so I went and bought one… dude watch the video, no wonder they didn’t want to let me in the factory this tub was a mess, it had 2 faults a leak and some serious quality control issues… Here is the video https://youtu.be/uETPBJY6l6Q

    I also do not recommend the upgrade to the Master pur, there are better systems. That tub comes standard with eco pure, this is an ion mineral system virtually the same as the spa frog on the marquis… no real notable differences. on both I recommend using an enzyme or mineral system to get super low chemical levels, a really good enzyme like spa marvel works well with either tub…. See the enzyme system here: buy it from my site and it has a 100% money back guarantee, its cheaper than anywhere and I’ll give you my tip and tricks sheet πŸ™‚

  260. Reply
    Jonathan Forrest December 8, 2018 at 1:24 pm

    Hi Sue

    There is really not much up there to recommend, You have a hydro pool dealer but that’s just fancy marketing and old tech, not on my recommended list, they seem to spend more on marketing, branding, and bullshit that on the tub! here is a review

    The best int he area would be the Marquis they sell them down in the hot tub warehouse ion Bracebridge.

    let me see what else I can find around you.

  261. Reply
    admin December 5, 2018 at 11:04 am

    Hi Brian

    $8k is a super low price, anything under 10k would be a good number. And yeah the $17k is wackadoodle, everyone does this in this industry.

    Likely it does not have a circ pump as that is sold as an “upgrade”

    Yeah we hear this a lot on lots of brands, the big race now is to have the best onboard chem reduction system but the reality is with the standard eco pure Ion filtration and the ozone its likely one of the lowest chemical standard systems out there, I would use spa marvel enzyme that will get you down to literally drinking water levels of chlorine and make it easy and reliable to keep clean. buy it on my site and help support me πŸ™‚ money back guarantee, but trust me this is the best system out there right now, that’s why I promote it πŸ™‚

    https://hottubuniversity.com/enzymes/

  262. Reply
    admin December 4, 2018 at 3:56 pm

    Hi Gary

    The Nordic is a good tub but if they are a master dealer they can also get getaway which is almost exactly like the Nordic but the colors are nicer and the insulation is better Nordic uses a thin film of high-density foam then a weird fiberglass wool type baton, The Getaway fills the cavity…

  263. Reply
    admin December 4, 2018 at 3:54 pm

    Hi Bob

    Thanks for the feedback its always helpful.

    If you ever feel inclined take the sides off that tub and shoot me some video I really think these guys probably build better than this unit and just got really unlucky but unfortunately I can only go by what I can prove and this tub was a mess.

  264. Reply
    admin December 3, 2018 at 7:55 pm

    Yeah, I tore one open in January but could not film it, unfortunately.

    I wouldn’t buy it.

    The shell was some polymer and cradle supported, there were no clamps on the plumbing and the insulation as was some copper bi-pet with a bit of bat… never meet code for a cold climate.

    go see these guys

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
    Details from Google Maps
    1746 W Ruby Dr Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799
    4.9View in Google Maps

  265. Reply
    admin December 3, 2018 at 7:36 pm

    Man, this is the shit that warms my heart.

    I’m glad the advice played out, sometimes you start questioning yourself because there is such good marketing but the science is never wrong!!! viva Science!!!!

  266. Reply
    admin December 3, 2018 at 7:34 pm

    yeah that would be a sales guy that does not know what he is talking about πŸ™‚

    It’s a hand-rolled self-supporting shell for sure 100%

  267. Reply
    admin December 3, 2018 at 7:26 pm

    Feashar math!

    I spent a decade in the ruin of the former English empire down near London and loved getting away to my grandmas place up north, she was fine Edinburgh lass and always ready to regale us with a story!!

    I saw wellness at Vegas this year, it’s not German standard and all (I love the old German standard but the new one is to adopt US-style bullshit marketing} Proprietary parts that are just a bad idea… I was not impressed…

    foot domes suck.. you trip on them all the time. everyone got rid of them 10 years ago but the old molds got bought by new startups like this πŸ™‚

    The Artesian, Coast, and Master are all very similar. I know the boys at Grizzly only because maste has been very proactive with giving us insight and verification to their factory and build standard and has had us out to talk to the dealer about customer care management and are promoting our customer management software we developed. from a dealer stand[point these guys are pretty good, they are all over the idea that customer care pays dividends

  268. Reply
    admin December 3, 2018 at 6:36 pm

    Hey Marilyn

    They are both well-built spas. you should have the same reliability with both but they are fundamentally different spas…

    The twilight is a crazy hi-end therapy spa the jetting is a lot better, the flow control lets you put more than twice the volume of water through he mains seat… it’s all about massage. The Legacy is like most top end tubs, loads of jest and a good mix of hi flow and regular jets.

    Whether the upgrade is worth it is really subjective… for me, it worth it because for me its all about the massage. For most people, it’s not such a difference but I’m 50 and have had 5 major orthopedic operations and raced at Canadian nationals this year with my 15-year-old son and placed 10th out of almost 30 boats full of future team Canada members… I play pretty hard for an old guy so its all about massage for me πŸ™‚

  269. Reply
    admin December 3, 2018 at 6:23 pm

    LMFAO Jet envy!!! I’m gonna steal that one πŸ™‚

    Yer screwed… And not in a smiley afterglow kind of way either… All the good chairs are made for us average people, you exceptional people just won’t fit them right but yes… The good booster seats work awesome, you don’t want the ones you fill with water though you want these… if ya can’t find them let me know I will!

  270. Reply
    admin December 3, 2018 at 6:07 pm

    Yeah I got a guy a little ways away but he is awesome, has a location in Arizona too and just takes good care of people.

    Swim Spa International
    Micheal Phelps
    John flaningan Ceo
    4235062913
    swimspainternational@gmail.com
    Remove
    Details from Google Maps
    6228 Airpark Dr Suite B, Chattanooga, TN 37421
    chattanooga.swimspas.us
    +1 423-355-8930
    5.0View in Google Maps

  271. Reply
    admin December 3, 2018 at 5:54 pm

    Man those shell designs are ancient, I think they took the ones other companies threw away πŸ™‚ all the sharp angles and terrible use of space πŸ™‚ Water environments are all about space, and the footwells on most of the models make them no good for anything over 2 or 3 people.

    Jetting wise they are all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2k…

    Finally, the insulation is bad tech that has been banned in all the regulated industries for cold climates. Now in this unregulated industry, they are the miracle insulator. https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

    Dude Ill be honest the Toronto hot tub at Home Depot would be a better buy. there is also a guy down there that does Master Ill send you his details.

  272. Reply
    admin November 29, 2018 at 3:17 pm

    Hey Bruce

    yeah its gon tot shit since they got bought out by the same spin masters making Jacuzzi, sundance, endless pool D1, Hydropool… these guys are smart as hell, building mid grade spas with propritary parts so they can own your ass for ever is a great corporate profit model but shitty for the end user…

  273. Reply
    admin November 29, 2018 at 3:08 pm

    this is a strong spa

    https://youtu.be/vVpuTxjXq2o

  274. Reply
    admin November 29, 2018 at 3:06 pm

    Hey Rodney.

    I do not like this brand at all. I think its a great representaion of all the bad stuff. this spa is owned by a big equity investment group, the marketing and branding is lovely but the truth is the tubs shell is not very strong and they fill the cavity with cheap poly based foam to prop the shell up but the problem is this foam turns to a rock and if you ever get a leak its a nightmare to fix, they also use goofy propritary parts and are really just mid grade tubs with fancy marketing and insane out of proportion prices… Brands like this is why i started this blog where the makreting and spin and nonsence is more important that just building a great hot tub… Its a creat corproate profit model but its a crap deal for the end user… https://youtu.be/gUuQgEHod8o

    go see these guys or frankly goto home depot and buy a Canadian spa compnay spa its beter than that hot springs… seriously…

    Hot Tubs Inc
    Kevin Greenwood
    340-417-8728 kgreenwell@hottubsinc.com
    Master spa Micheal Phelps. Sam Greenwell daughter. I have spent me than a few days with Kevin the owner over the years and these guys run a great program and carry one of my favorite brands.
    Remove
    Details from Google Maps
    1925 Norfolk Dr, Owings, MD 20736
    http://www.hottubsinc.com
    +1 410-257-6513
    3.9View in Google Maps

  275. Reply
    admin November 29, 2018 at 1:31 pm

    Hey Leon

    Both are good spas with good parts, The HL will run lower chemical because of the ion filtration (eco pure)

  276. Reply
    admin November 29, 2018 at 1:20 pm

    Hi Ari

    Not heard of it sorry man πŸ™

    in plug and plays the Getaway is a great spa followed by the Nordic spas.

    ill lookinto this its cheap as chips!!!

  277. Reply
    admin November 29, 2018 at 12:51 pm

    Hey Kevin

    depends on usage… i like 2x3hr filter cycles but if you have over 10 bodies a week through the tub goto 2x4hr cycles

  278. Reply
    admin November 29, 2018 at 12:49 pm

    Ahhh likely crap then πŸ™‚

    the only decent mass merchant spa I have seen is the Canadian Spa co. hand rolled shells, glued and clamped plumbing, Balboa control and heating system, and a really robust customer care facility… These guys are the first to do mass merchants right. in fact unless you are going to the high-end brand si recommend this line is better than 90% of the shit out there… I would put it above the big marketing brands like hot springs, sundance, jacuzzi, Arctic spas, etc etc and beter than the midsized guys like Maxx, vita, and all that lot…

  279. Reply
    admin November 29, 2018 at 12:45 pm

    bio film, soap sesidue, not sure about scale…

  280. Reply
    admin November 29, 2018 at 9:50 am

    Hi David

    I only have one trusted guy that i really know hes about 40miles away nearer to Bostion but they are golden, good service good brands and prices. and I have had them take care of at least 40 or 50 people and had all good responses back.

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
    Details from Google Maps
    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  281. Reply
    admin November 26, 2018 at 6:27 pm

    Hey Dave

    The roto molds are definitely sealed a lot better than any other kind of tub. but that being said even a poorly sealed tub can be made rodent-proof with a little trick πŸ™‚ steel wool with a bit of spray foam does wonders on any opening to keep mice out… They hate the shit πŸ™‚

    At minus 5 you will quickly lose temperature, depending on how sheltered it is you could be anywhere from 10 or 15 minutes to half an hour depending on whether you run the pumps on high which will shut off the heater…

    Draining and reheating is ok on a smaller tub but unless you are away for more than 3 or 4 weeks just turn it down… if its well insulated you should be good.

  282. Reply
    admin November 26, 2018 at 5:51 pm

    Hey Jacob

    I used to recommend Marquis but they are off the good guy list right now… This video says it all I was really unimpressed by the build quality and attention to detail of this brand new upper-end sp from them… https://youtu.be/uETPBJY6l6Q

    Try this guy he is a little further away but There are tons of service guys in your area and he is great to deal with

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
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    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  283. Reply
    admin November 25, 2018 at 4:48 pm

    Hey Ron

    I think you missed the point and obviously did not bother to verify the data I presented…

    The point was that a large percentage of reviews are fake, see articles by Forbes and all the Major newsgroups estimates run fro 20-50% so who cares what the reviews say when you can not trust the data?

    So I looked for a set of data that would not be affected by fake reviews, Marketing groups, and special interests.

    Then I thought hey! What about the raw data from discussion forums help sections!!! If I took a data sample and simply counted the requests for help with each brand it would give me a clean unbiased snapshot of what is really failing in the field and what customers are being abandoned and needing to go to forums for help fixing their piece of crap spas!

    So I went to the forums help section and counted requests from 500 posts and presented the data…

    Don’t shoot the messenger dude, I’m just the bean counter and if you bothered to read the article before you got your knickers in a twist you would have seen that I provided the links to the forums and the dates I started counting so even a child could simply and easily verify the data…

    So go find a small child… follow the link… count the data and get back to me big guy…

    You might not like the data but I think you will have a hard time disputing the raw numbers man.

    BTW you need to go back before Nov 2017 because since I found this cute little-unbiased snapshot of data I’m sure the marketers and spin monsters started messing with it so anything after 2nov 2017 will have a bias but go back years if you want.. I did.. the data was very consistent…

  284. Reply
    admin November 25, 2018 at 4:05 pm

    Both are good brands ask the master dealer what the differences are I think they just use different names for UK and Europe.

  285. Reply
    admin November 25, 2018 at 3:59 pm

    Not a fan… thin cradle supported shell, no clamps on the plumbing, cheap insulation system. this tub is middle of the road just like most brands.

    go see these guys, they are a bit away but much better.

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
    Details from Google Maps
    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  286. Reply
    admin November 25, 2018 at 3:57 pm

    Hi Gary

    120v in warmer climes is ok in your area you should be fine.. the big difference is power on the jets and the heater size.

    The circ pump is optional on all the HL tubs I think… it’s not critical the main things are outlined in my top 5 things video but avoid it if possible.

    The biggest difference is the jetting the 630 has a lot fo the high flow therapy jets and a bigger pump, the performance will be a lot better and the 220v units are a lot more efficient… but that’s a big cost consideration…

  287. Reply
    admin November 25, 2018 at 2:18 pm

    Hey Ryan

    Good job man you are down to two brands I recommend and like.

    The Beachcomber performance wise will not be nearly as good as the Coast and it’s overpriced, but it is built well. but stay the hell away from the Hybrid option… old bad tech everyone stopped putting the pumps outside years ago the only reason they do it is for the spin of having a unique selling point… its bad tech you lose the waste heat of the motors which is huge, and you pumps the hot water outside of the insulation envelope which is bad and you risk freeze damage very quickly in a power outage.

    Hit the girls up in Calgary too they do a good job.

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
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    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774
    4.2View in Google Maps

    Those are the only two in Edmonton I would have on your short list and I do know the girls at Emperess hot tubs in Calgary sell a pile up there and have a local service guy there as well. hit them up

  288. Reply
    admin November 25, 2018 at 2:07 pm

    Hi Ron

    I want a copy of your spreadsheet please πŸ™‚ I’ll send you a private email.

    The Marquis was a kick in the teeth, I should have known when they would not return calls or invite me down to see the factory… Anyone doing the right stuff is either stupid or just so far out of touch with the internet its nuts to not be hounding me to come to see them πŸ™‚ hell who else in the world gets in front of almost half the buyers in North America spending an average of half an hour here before they buy???

    From what I saw of that unit coming out of the Marquis factory this year the Master is blowing them away on build quality. That and the

    Performance wise the Marquis is a little higher than the 630L but slightly under the HL 7.5

  289. Reply
    admin November 25, 2018 at 1:36 pm

    Hi Ben

    I had a look in Vegas at the pool and spa show last month and they are doing all the things they say, I am going to make it to the factory but frankly the fact that they are inviting me in means they anticipate I will find no skulduggery…

  290. Reply
    admin November 25, 2018 at 12:59 pm

    Hi Mat

    That’s cheap man they routinely go for 9-10k

    In 2017 they changed to CMP jets and fittings, it’s actually a bit more expensive of a system and is used on Artesians and some of my other top brands. they had a couple hiccups but seem to have them ironed out now. other than that no real fundamental changes.

  291. Reply
    admin November 25, 2018 at 12:57 pm

    Wow, you got me here dude.. never heard of Lifesmart πŸ™ had too go have a boo πŸ™‚

    hard to say man I’m sorry.

  292. Reply
    admin November 25, 2018 at 12:52 pm

    Hey Jermaine

    Therapy is a big word with lots of meaning πŸ™‚

    so for Hydrotherapy, pain relief, stress, etc and hot water soak will help, but if its massage therapy then a high-end therapy massage spa is required.

    Either way, there is a Primo dealer near you carries Twilight spas and MP legends which are arguably some of the best performance spas out there and are built right. There is nothing else in my top group in your area, the only other brand in your area I would even consider would be the Bullfrog but its on upper middle of the road, rich on gimmicks and spin with the goofy pod and misleading claims about performance but it has good parts and plumbing and insulation, unfortunately, the ABS plastic pedestal supported shell is simply not in the class of a good hand rolled fiberglass self-supporting shell…

    go see these guys

    Primo Hot Tubs and Swim Spas
    Remove
    Details from Google Maps
    28451 Interstate 10 West Frontage Road #1, Boerne, TX 78006
    http://www.primoshottubs.com
    +1 830-331-5400
    4.7View in Google Maps

  293. Reply
    admin November 25, 2018 at 12:38 pm

    Hey Kevin

    From a performance and build quality standpoint these tubs are very similar the HL will be a bit better because it has a lot more of the high flow therapy massage jets,

    The reason I prefer the HL is:

    1. The factory has a robust customer support system for the Clarity, South seas do not offer customer direct support so you really need a great dealer.
    2. if you are tall the contoured seating works better.
    3. I really hate the foot domes in the South Seas… most companies took these away a decade ago because they were a dangerous tripping hazard and they required you to plumb under the floor, you trip on these dam things all the time, and because you are running water under the floor where there is very little insulation you have big heat loses through conduction.

  294. Reply
    admin November 23, 2018 at 7:12 pm

    Hey Chris

    Sorry for the delay in responding, been kinda flat out.

    Plug and plays can be if… you do not want a lot of jet pressure (there is only so much available power in a plug) and you live in a milder climate or do not plan on soaking for extended periods of time.

    Also, most plug and plays are cheaply made spas there are a few exceptions and the good ones are dual voltage so you can hard wire them if you find you can’t stay in them long enough in the cold months.

    So the Hot Spring and the sundances are big branding and fancy marketing but the reality is the spas are mid-grade, full of proprietary parts and cheap shells, they fill the cavity with insulation but use the cheap poly foams that harden into a rock, they do it to support the shell so they don’t have to make an expensive hand rolled self-supporting fiberglass acrylic shell but the problem is you are screwed if you ever get a leak.. these hard foams make it a nightmare. The reality is if these spas didn’t spend so much on the branding they would be inexpensive price point spas.

    Dr welness is just low end.

    The Cal is a decent spa, I toured their factory in January and almost put them in my tier one group except for the shell and the quality control and the parts on the entry-level units and the insulation unless you order the full foam package. Man I was really bugged by the whole shell thing, they market this high-end steel re-enforced shell and make it look like they use angle iron, turns out its a thin strip of metal like you would find on the corner of drywall, I swear the structure that gives you is negligible, and its basically a cradle supported shell with fancy marketing. They also only do Balboa on their high-end spas and you need to pay for the full foam upgrade.

    The Twilight is solid, build wise and performance wise it will mash all of the other ones but they are pricey.

  295. Reply
    admin November 21, 2018 at 6:58 pm

    Let me know if you need any help!

    The best system to run in that tub is the Spa marvel… gets you to drinking water levels of chems with the eco pure system… buy it from me!!! its how I make my money and its the guaranteed best price with a full money back guarantee!!!

  296. Reply
    admin November 21, 2018 at 6:54 pm

    In some areas and with some brands the answer would be a resounding no!

    But the guy doing the event is in Kitchener… And he is the biggest seller of hot tubs in Canada and he is seeling a good brand.

    My answer would be Yes yer good.

    As for the other brands, only beachcomber and Bullfrog would even be on my short list the other two are great marketing companies with low to mid-end products at high prices… Jacuuzi is full of proprietary parts which should take it of the list right away. same with the Arctic. the Beachcomber is good build but performance wise they simply do not build any high-end therapy massage spas and they are grossly overpriced. The Bullfrog is good except the gimmicks and the plastic shell

  297. Reply
    admin November 21, 2018 at 6:41 pm

    Hi Simon

    Very little in your area except for bad spa with good branding and cheap spas. πŸ™

    One ray of sunshine is these guys.

    I don’t know them personally but the Coast spas are solid.

    Carolina Spa Company
    Coast Spas
    Remove
    Details from Google Maps
    1145 SC-41 suite a, Mt Pleasant, SC 29466
    http://www.carolinaspacompany.com
    +1 843-936-3196

  298. Reply
    admin November 20, 2018 at 12:54 pm

    Hi Bruce

    The area has been swamped by hot tub sales events and state fairs and expo sales. This combined with high rental costs killed most for the retailers but it left a great asset of on the ground independant service companies. the only ones who can survive are those heavily branded lines with massive margins. the reality these are never good tubs ot buy, they are full of proprietary parts and in most cases are not even well-built spas they are just flashy and really well marketed.

    there are some options down there though because as long as you stay with a well-built line you can have a good service level.

  299. Reply
    admin November 20, 2018 at 9:48 am

    Hey Mike

    There are always exceptions. Something taken great care of and in great shape has value!

  300. Reply
    admin November 19, 2018 at 3:04 pm

    Hey Jerry

    I’m not recommending the marquis anymore I bought one and have to say the quality of build was just not there, it had a leak, a fault and just poor attention to detail and it was a brand now 2018 from the factory! they review is coming out soon.

  301. Reply
    admin November 19, 2018 at 3:01 pm

    hey Robin

    I got a guy can help ya. John is a solid dude, takes good care of customers and has a wide range of good quality spas.

    Swim Spa International
    Micheal Phelps
    John flaningan Ceo
    4235062913
    swimspainternational@gmail.com
    Remove
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    6228 Airpark Dr Suite B, Chattanooga, TN 37421
    chattanooga.swimspas.us
    +1 423-355-8930
    5.0View in Google Maps

  302. Reply
    admin November 19, 2018 at 2:59 pm

    try these guys

    Aqua Spas
    Remove
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    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922
    4.1View in Google Maps

  303. Reply
    admin November 19, 2018 at 2:58 pm

    Hi Bill

    Trichlor is very harsh bleaches your parts and can cause degradation of seals… However, in low concentrations its fine where we are at .5 ppm, we do see some bleaching of plastic but no damage. you used to not be able to use Bromine with the Eco pure Ion filter but now you can so Bromine is fine as well…

  304. Reply
    admin November 19, 2018 at 2:02 pm

    HI

    This company is out of Belgium and It’s like 90% of the stuff out there. They are using a proprietary jet system and that a big no and the insulation is a joke. Reflective radiant barriers were basically banned in the US and Canada in the 80’s from any of the regulated industries and it’s a cheap low r-value option. performance wise again it’s the middle ground. There are hundreds of spas like this at a lot better pricing.

  305. Reply
    admin November 15, 2018 at 2:59 pm

    Jason the Vita should be cheaper by a Lot.

    the shell is cradle supported where the Clarity is hand rolled self-supporting fiberglass with a vinyl ester core… way-way better, they both use Balboa control and heating systems and CMP and waterways parts, The clarity glues and clamps the plumbing where the vita just dip glues, and the insulation system is way more expensive ion the Clarity… wait…

  306. Reply
    admin November 15, 2018 at 10:30 am

    Vita is part of the American Whirlpool group out fo Tennessee they also build Maxx Spas.

    From what I have seen so far I would not have them anywhere near my top group. The one I got to take the side off in Atlanta had a thin shell that was cradle supported, I like to see a hand-rolled fiberglass self-supporting shell with a vinyl ester resin used on the primary coat to prevent osmosis.

    The parts were good but again the insulation was a couple inches of button style with a radiant barrier. This would never meet code for a hours in any cold climate, the radiant barriers max out at R3 when installed vertically and that’s only if it is sealed and maintains a specific air gap space, the way its installed in hot tubs you would be lucky to get r2 the one I saw would have been around R-8 maximum and in a cold climate R20 is the minimum for a home in your area which is R-20+ also there were no clamps on the plumbing lines, just dip glued joints which is just a recipe for bleeding money on leak repairs over the coming years.

    Jason this brand, in my opinion, is like 80% of the stuff out there, good brand awareness, marketing and advertising but when you strip away the pretty brochure and get down to it there is just not that much to get excited about.

    You probably saw these at Atlanta spa and leisure? they also carry the masters have a look at those, the use hand-rolled self-supporting shells, great parts, glued and clamped plumbing and they spend 3x more on the insulation using the full foam icynen system that is a special foam that never hardens so you can always get at the plumbing…

  307. Reply
    admin November 15, 2018 at 10:00 am

    Hi Dave

    There are 3 or 4 really top well-made brands Like Master, Artesian, Coast, these guys all build basically the same and to be honest most brands are just cheaply made and wrapped in a lovely blanket of slick branding, marketing, and advertising… What a crazy world we live in…

    dude go see these guys, they sell good brands and have helped out a lot fo my customers over the years.

    Atlas Spas & Swim Spas
    tim@atlasspas.com
    Remove
    Details from Google Maps
    4801 W Park Blvd Unit 448, Plano, TX 75093
    http://www.atlasspas.com
    +1 469-707-9004
    4.6View in Google Maps

  308. Reply
    admin November 14, 2018 at 1:43 pm

    hey Andrew

    I’m taking these guys off the good guy list, I have a brand new vector 21 here and the build quality was just not great at all, sloppy workmanship, the tub had a leak and 2 faults and the attention to detail was pants…

    Ill email you a link but don’t share it it’s not ready for the public yet.

  309. Reply
    admin November 14, 2018 at 1:32 pm

    Hey Kimmy

    I dont have an artesian guy listed there, go see the masters, basically the same tub, same parts, same build quality and same pricing and insulation… both these brands are great.

    Aqua Spas
    Remove
    Details from Google Maps
    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922
    4.1View in Google Maps

  310. Reply
    admin November 14, 2018 at 1:29 pm

    Hi Mike

    Depends man… a good rebuild can be a great buy but $4700 for 2006 is at the high end, worth it if its really rebuilt, but it’s a 12-year-old tub… For that money, I would want new pumps, a new pack, and new cover…

  311. Reply
    admin November 14, 2018 at 1:22 pm

    Wow crazy i opened up a Max in January new on the showroom floor… none of that at all…

    Thin cradle supported shell, around R-9 perimeter insulation, no clamps on the plumbing… better to buy the Canadian spa at Home Depot, Walmart, Lowes, or Wayfair for 2k less than that tub…

    These middle-ground guys are in for a rough ride, some of the stuff coming into the market this year is built better by a long shot, priced lower by a long shot and the back up is better than most retailers… look out hot tub world the US is about to get a rude awakening… all the middle of the road crap is going to get stomped, the high-end guys will survive but that 80% group in the middle is gone.

  312. Reply
    admin November 14, 2018 at 1:12 pm

    Roger Wilco, will do!

  313. Reply
    admin November 13, 2018 at 6:31 pm

    Hey I’m sending you my magick formula by email πŸ˜‰

  314. Reply
    admin November 13, 2018 at 5:58 pm

    Hey Jerry

    It’s a tricky price point.

    Most of the stuff at this price is junk, thin prop supported shells, no clamps on the plumbing, cheap parts, and dodgy insulation systems.

    But don’t despair! there are options… The key at this price point is going simple, you need all the money spent on the build so ignore the gimmicks and the silly bits we want a good hand rolled shell, a good parts list, glued and clamped plumbing and a decent insulation system cause its freeking cold in PA!!!

    The problem is the only partners I have that I know and trust are 100+miles away πŸ™

    The upside is Pitsburg has a good number of independant service companies around, I think you must have a lot of hot tubs from events, state fairs, and expo sales. We always see a big uptake of independant service guys in areas where the majority of hot tubs are bought from out of the area.

    Try this guy: and look at the Getaway series, you might even get lucky and squeeze into a Clarity if he has a demo or something!

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
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    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    3.1View in Google Maps

  315. Reply
    admin November 13, 2018 at 1:54 pm

    Hey Rick

    Like the Master and the Coast, not a fan at all of the Hot springs. the first two are built right with good parts, hand-rolled shells, and Icynene insulation, the other one spent all the money on branding, marketing and advertising, the spa itself is mid-grade and full of proprietary parts.

    Don’t know about any air locks, they all have bleeder lines on the pumps so it would not be a common issue, they did have flow problems with the circ pumps but everyone does, stay away from circ pumps they are gimmicks and have a high failure rate and seriously limit the amount of filtration you can get.

    These guys do a great job, I know them well and have sent loads of people thier way and had no issues ever.

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
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    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827
    4.6View in Google Maps

  316. Reply
    admin November 13, 2018 at 1:47 pm

    Hey man, enjoy! if you need any help let me know!

    and check out the deal I have on enzymes, it will let you run your hot tub at drinking water levels of chemicals and works great, my price delivered is guaranteed to be the best price you can get it at and it comes with a money back guarantee.

  317. Reply
    admin November 13, 2018 at 11:50 am

    First off I would not recommend circ pumps read this:

    Second, the 8.3 is being discontinued this year, the truth is the 8.2 is a better performance spa it beats the 8.3 for the coveted consumer digest best buy award every year! more pumps are not better

    finally hit the Sacramento boys up tell them the price you have and give them a chance to match, these guys rock…

  318. Reply
    admin November 13, 2018 at 11:47 am

    Hey Nancy

    Can i ask a question?

    have you ever had a hot tub?

    first time buyers buy loungers, like 80% of second-time buyers don’t buy loungers, almost no one buys two loungers πŸ™‚

    Now if you are a second-time buyer then yer just two of the 20% but if you are first-time buyers rethink the dual lounger, they take up all the room, and you tend to float out of them, and you are floating anyway! I would think of one lounger with a good neck and back seat, you can’t get a good neck and back massage in a lounger because you get blown out of the seat πŸ™‚

    Performance wise it will be middle of the road, there are only 2 of the expensive hi flow therapy jets and then a ton of the little jets.

    If you really want a great performance massage spa look at the Twilight series from Master the guys in Phoenix sell them and we have an affiliate program with them, they have a service guy in Tuscon and sell a pile of spa there, they also have helped out dozens of my customers over the past year in fact i was at thier shop last week shooting a video!

    Mention that you came from here and they will give you a free extended warranty.

    Phoenix Hot Tubs & Swim Spas
    John Flanigan
    CEO Swim Spa International
    (423)-506-2913
    http://WWW.InternationalSwimSpa.Com
    Phoenix Hot Tubs & Swim Spas
    1746 West Ruby Dr Suite 104
    Tempe, AZ 85284.
    Remove
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    Tempe, AZ 85284
    View in Google Maps

  319. Reply
    admin November 13, 2018 at 10:11 am

    Hi Kaili

    Both are good well-made spas, very similar in construction, Insulation, and even the same parts.

    so really its personal preference.

    My 2 cents:

    Artesian who makes the south seas has zero back-end customer care so it’s critical the dealer is good.

    The Clarity is a brand new mold and is open and has way more space in it, the problem with hot tubs is there are lots of space for bums but unless you have friends with no legs the footwell fill up after 3 or4 people, the Clarity has tons of space.
    Clarity has great factory direct support, so if your dealer is crap you have a good fall back.

  320. Reply
    admin November 12, 2018 at 2:37 pm

    hey Max

    Do not recommend Hydropool at all, but beachcomber is good, just low performance and overpriced but built right for the most part especially if you stay away from the Hybrid models.

  321. Reply
    admin November 12, 2018 at 2:32 pm

    Hey Sharon do you mean cleaner as in chemical system to keep the water clean?

    if so goto spa marvel enzyme works really well with the eco pure and we run our tubs at around.5 ppm bromine or chlorine which is damn near drinking water levels.

    works great and you can help support our site by ordering it here

  322. Reply
    admin November 12, 2018 at 2:27 pm

    Hey Jodi

    try the Getaway Ochos Rios it’s probably the best-built roto mold spa out there and priced pretty well.

    Hot Tub Store
    They were super rude and was not willing to let me chat to a sales rep.
    Remove
    Details from Google Maps
    8787 Hall Rd, Utica, MI 48317
    thehottubstoremi.com
    +1 586-739-9111
    4.2View in Google Maps

  323. Reply
    admin November 12, 2018 at 10:58 am

    Hey Denise

    It really depends on what tub you tested.

    If you want a tub that has really high jets pressure then the cheaper lines will give you that feel. The truth is the really good therapy massage spas that will make a big difference to mobility and long-term muscle relaxation do not have as high of a pressure. the little jets put out a tiny amount of water u7nder high pressure the big therapy massage jets put out high volumes of water.

    Its funny when you move a customer from a cheap spa to a good therapy massage spa the number one complaint is that the Jets don’t feel like they have as much pressure, the cheap spas with the little jets have pressure and feel good but its only because they assult the dermal layer where all your nerve endings are but there is not enough power to massage big muscle masses its a trick… read this:

  324. Reply
    admin November 12, 2018 at 10:51 am

    Hi Odin

    Yep that’s a great solution, just make sure you leave lots of air for the motors to breathe.

  325. Reply
    admin November 12, 2018 at 10:49 am

    There is a Coast spa dealer up there that would be my first choice, None of the other brands are on my top 10 list, the next best would be the Bullfrog, but the shell is just nowhere near strong enough to be on my recommended list they use and ABS plastic pedestal supported shell really popular in the 80’s but nowhere near as expensive or as durable as a good hand rolled fiberglass acrylic shell.

    Coast Magestic Pools & More
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    N,, 3069 Old Hwy 69, Val Caron, ON P3N 1C8
    http://www.magesticpools.com
    +1 705-897-7665
    4.7View in Google Maps

  326. Reply
    admin November 12, 2018 at 10:45 am

    Hey Shaun

    Try these guys

    Home Innovations Spas
    paulwalz@spasonline.com
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    2001 NE-2, Lincoln, NE 68502
    spasonline.com
    +1 402-421-2922
    4.8View in Google Maps

  327. Reply
    admin November 9, 2018 at 4:57 pm

    Hi Mariam

    I don’t know Clear Choice there are a lot of copycats but I think Aquafinesse is the first its been around for 10 or 15 years. it’s huge in Europe I ran into the guy at the Paris show like 15 years ago when it was new.

    I also like the spa marvel enzyme system, I’m not normally a fan of enzymes but this one has a good mix and works really well.

  328. Reply
    admin November 9, 2018 at 4:36 pm

    Hey Glenn

    I like the Coast stuff, but funny enough the filter I’m not a big fan of but its a minor point… all filter systems work really well, you never see debris floating around in a hot tub and filters only deal with debris they don’t sanitize the water… The pressure filters are older tech most guys filter on the suction side so the water gets cleaner prior to going through the equipment but again its not a deal breaker either way. everything that really matters is done, Balboa control and heating system, glued and clamped plumbing, Icynene foam…

    the only other brand around you that I would look at is the master both very similar tubs.

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
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    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774
    4.4View in Google Maps

  329. Reply
    admin November 9, 2018 at 4:26 pm

    Hey Ted

    It depends on the brands and the area.

    SF has loads of independant service guys there this event has been going on for ages I think they do it every month.

    Its funny people’s perception of these events is that because they are buying from a dealer not in their local market that they might not get very good service and back up but that the price will be great. the reality is in a Market like SF their are so many independant service guys that you will have a good back up but the price is no better than you will get from any strong dealer or warehouse direct supplier. The cost to do these events is huge the ad budget alone in that market has to be $50k or more.

    I also have a local guy there that I have sent tons of customers to and he does a great job, takes great care of customers as well..

    so really either one will be ok for you.

    Hot Tub & Spa Emporium – Rocklin Store
    Status: HTU All-Star

    I met with these guys personally and have had many conversations with them. They carry Twilight, Healthy Living, Balance, Trainers, Nordic Spas which are brands we like.
    Remove
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    500, 6620 Lonetree Blvd, Rocklin, CA 95765
    sachottub.com
    +1 916-899-3242
    4.7View in Google Maps

  330. Reply
    admin November 9, 2018 at 1:00 pm

    Hi Denise.

    Depends on what models you look at.

    The models with lots of the little jets the pressure is higher, that’s because they are a low volume of water but hi pressure, these jets feel like they are really good but they are putting out such a small volume of water that they really do not do much for long-term therapy massage. so if you check out the less expensive lines from Master like the clarity or Marquis jets will feel a lot stronger.

    Then there are the spas with lots of big therapy massage jets, these jets are lower pressure but a much higher volume of water. They do not feel like they have as much pressure.

    There are two very different types of jets. read this:

  331. Reply
    admin November 6, 2018 at 8:09 pm

    Hi Rick.

    The Artesian south seas beat the Nordic on shell and insulation I would expect the Nordic to be around $1000 less. I would not have the Viking in the race.

    also check out Ted up in Cleveland, they have the rotomould like the Nordic called Getaway but a better shell and way better insulation and they have Clarity which is just like the South seas but better factory support.

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
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    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    3.1View in Google Maps

  332. Reply
    admin November 6, 2018 at 6:26 pm

    Hi Mike

    I got a guy I work with out there I sent him your details.

    There is also a local guy in Sacremento, and i know he has loads of service people around you and the customer care end will be top of the pile.

    try him

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
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    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  333. Reply
    admin November 6, 2018 at 6:20 pm

    Hey Chris

    its a great tub, but order it without the circ pump option. its got good flow control and a nice 3.5″ neck jet chair plus the monster jets in the floor.

  334. Reply
    admin November 6, 2018 at 6:19 pm

    Hey Mark

    Staten island pools and spas carry artesian but I don’t know the dealer they have never reached out to us. a lot of times pool guys are pool-centric and their hot tub business is a tack on and does not get the attention. On some brands, it is not critical but with Artesian their Achilles heel is the factory they do not offer any customer direct care so the dealer is critical…

    the boys at Suntech on long island have helped out a pile of my customers, they carry the twilight series which in my opinion is the best tub out there right now, good build, roomy and phenomenal performance

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
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    1282 Broad Hollow Road (Route 110), (Opposite Home Depot & the Airport Plaza), Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.3View in Google Maps

  335. Reply
    admin November 6, 2018 at 5:56 pm

    mixed bag.

    make sure you have a great dealer with lots of experience with the product.

    there are a lot of challenges with the company, their support sucks, and unless you have a dealer that really knows the ins and outs it can be messy.

    That being said the with a good knowledgeable dealer they can be reliable but you need to know the tricks.

  336. Reply
    admin November 6, 2018 at 5:48 pm

    Hey Stephanie

    Frog is not enzyme it is mineral ion system which s similar to your eco pure filter so really its a bit of duplication.

    I would def use either the eco pure cartridge your spa comes with that you change every 9 months or the frog and then use the spa marvel… two totally different technologies but they work well together.

    I’m looking into that dispenser, is it adjustable?

    You should be able to get too much lower chem levels.

    email me chris@hottubuniversity.com ask for the tip sheet for spa marvel.

  337. Reply
    admin November 6, 2018 at 5:39 pm

    Hey Becky

    I get a lot of people in the area asking for help and there is just very little there.

    first off there are hardly any retailers left, there have been big hot tub sales happening there for years and it has killed off most of the local retailers. the guys left are all the big corporate players that sell mid-grade spas at high prices because of fancy branding and marketing, these guys profits are so high on this junk that they can survive off a few sales πŸ™‚

    The good side of it is there are tons of local service companies that have taken their place to service all the spas in the area.

    There is a company down in West Palm that sells most of the spas in the state, they have a big network of service in the area and are good guys.

    hit them up and see if they can help you.

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
    Details from Google Maps
    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.6View in Google Maps

  338. Reply
    admin November 6, 2018 at 5:10 pm

    Hey Stella

    The Tropic seas is an Artesian spa and in general, a good build quality, performance of that particular model is going to be Mid end it mostly has the inexpensive low flow jets including the neck jets so don’t expect too much in terms of therapeutic massage. the foot jets instead of the big 10″ with a diverter are the 5″ so again middle of the road, it does have one corner seat with high flow jets and I assume the diverter is set up to allow you to put one pump to that seat. The price seems good.

    The one thing t keep in mind with this brand is it’s very dealer-centric… good dealer good but if your dealer is crap at backup and support then you are screwed because the factory has no customer direct service.

    Have a look at these guys, and compare that spa to the HL line. same build quality but much better factory support, and I know the dealer, they do a good job.

    Swim Spa International
    Micheal Phelps
    John flaningan Ceo
    4235062913
    swimspainternational@gmail.com
    Remove
    Details from Google Maps
    6228 Airpark Dr Suite B, Chattanooga, TN 37421
    chattanooga.swimspas.us
    +1 423-355-8930
    5.0View in Google Maps

  339. Reply
    admin November 6, 2018 at 1:37 pm

    Hi Denise

    I got the Boys at East Coast spas, been in the industry for ages, and they carry 3 or 4 great lines from entry level right up to my top-rated performance spa the Twilight series.

    I know these guys personally and have sent them literally dozens of customers and I have never heard a bad word back and have had several people hit me up after and thanks me with donations πŸ™‚

    East Coast Spas
    Status: HTU All-Star
    Dealers # 1 215-420-7106
    https://www.eastcoastspas.com/

    I know the Henry boys well, they run a good operation and take great care of customers. When we endorse a retailer as an All-Star it means we actually meet and go over the people and the business to ensure a good level of care

    John sales manager
    Owner Dan Henry
    Email : dhenry@eastcoastspas.com

  340. Reply
    admin November 6, 2018 at 1:30 pm

    Hi Patric

    I don’t know a lot about them I do know they use Balboa which is good and the shell is not a good hand rolled self-supporting hull. I also think the insulation is a lower end perimeter type.

    I finally got my hands on a new Marquis and I’m really not recommending them based on what I saw, this brand new 2018 Marquis was a mess, poor attention to detail, a leak, bad insulation with huge areas totally missed in the spray process, and the unit had two a plumbing leak a broken water feature and just generally was poor quality overall. I now know why they would never let me come to their factory to see their build quality…

    In some areas I would worry about the 2hr thing but in Columbus, we have 8 independent service guys listed with us so there are loads of good service guys that can take care of you if you ever had an issue just reach out and we can get you hooked up with one of our registered service guys.

    The only other tub I know of that would have the high number of massage jets and similar performance of the Twilight would be the Dynasty, but if you watch the review video here there are massive problems with the build quality so it makes it a no go for me.

  341. Reply
    admin November 6, 2018 at 12:38 pm

    Hi Nan

    In my opinion, its overpriced mid grade wrapped up in a fancy marketing campaign.

    They use a thin shell and support it using a full poly based full foam that hardens. the problem is if you ever get a leak you are screwed because the cheaper foams turn to a rock after a while so while it will help to keep a cheap shell from falling apart it makes it damn near impossible to service. the parts are all goofy proprietary parts and I am dead against this for a lot of good reasons, and if you look at the discussion forums in the help section its one of the most asked about tubs for people with broken tubs. They use a cheap little circulation pump that from everything I have heard has a high failure rate and an outrageous cost. In my opinion, the best thing about this spa is the brochure and marketing.

    try these guys

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
    Remove
    Details from Google Maps
    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    3.1View in Google Maps

  342. Reply
    admin November 6, 2018 at 12:29 pm

    Hey Mike

    Sorry for the delay I have been on the road to the Las Vegas pool and spa show and a couple of factory tours.

    Montreal is a mess, very few good brands there a lot fo the big players avoid it because of the language barrier.

    Trevi is just a rebrand, and not a very good one, Arctic I’m not a fan of, the best thing about that brand is the Brochure and marketing but when you get right down to it other than the Hand rolled self-supporting shell the rest is seriously down market. The parts are proprietary which is never a god scenario for the end user, read this the insulation system is cheap to build with only a small amount of foam and a story about magic farries making free heat read this and they don’t even clamp the plumbing… no idea how they justify the price frankly the Canadian spa at Home Depot is built better with better parts for 1/2 the price.

    The only one I would consider in that local market is the Coast, I can also get you some options direct drop me an email if you want to look at those options.

    or try these guys for the Coast.

    Coast – Piscines Val-Morin Signature
    Remove
    Details from Google Maps
    175 Rue de la Pointe-Langlois, Laval, QC H7L 3J4, Canada
    http://www.valmorin.com
    +1 514-856-7738
    4.3View in Google Maps

  343. Reply
    admin November 6, 2018 at 12:20 pm

    Hi Guys and sorry for the wrong info.

    I looked at a few of them this week at the Vegas show, the dremaker looked good but the tuff spa I didn’t like the parts or the insulation.

    try these guys for the Getaway

    Davids Home Entertainment
    Call Monday for Chris Sutton.
    Remove
    Details from Google Maps
    2566 Asheville Rd, Waynesville, NC 28785
    http://www.davidshomeentertainment.com
    +1 828-452-5534
    3.9View in Google Maps

  344. Reply
    admin November 3, 2018 at 4:20 pm

    No problem Ruth let me know if you need anything.

  345. Reply
    admin November 3, 2018 at 3:59 pm

    In my opinion it is a mid grade spa with a massive branding and advertising campaign and a price tag that is not in line with the quality.

    The shell is mid grade and supported with a high density closed cell foam that makes access to the plumbing a nightmare. If you ever have a leak on these spas you are screwed. They are very very difficult to find or fix because the foam hardens like a rock.

    It also uses a goofy propritary parts list and that’s never a good option.

    Personally I really believe that spas like this are a bad purchase. I want a brand that spends the money on building a great spa instead of spending the money on branding, slick marketing and gimmicks. I am really not a fan

  346. Reply
    admin November 3, 2018 at 3:39 pm

    Just means I haven’t had time to answer yet sorry man

  347. Reply
    admin November 2, 2018 at 11:29 pm

    Nope

    Dude 4k you got to go used cause anything new will be apiece of crap.

    You simply can not build a good tin and retail Ky for 4k

  348. Reply
    admin November 2, 2018 at 11:27 pm

    There is so much.

    I need to include links better. Sorry

  349. Reply
    admin November 2, 2018 at 12:12 pm

    Hi Rob

    The good ones still do last that long but most don’t, Sundance, for example, built great spas back in the day but now they are part of a big equity investment firm that owns loads of the old reliable brands. typically these types of companies spend loads on marketing Spain and branding, then they use proprietary parts with built-in planned obsolescence so they can keep making money forever off you. The new model is not to build it too well, it is like our appliance industry, we used to make washers and dryers that lasted for 15 years easily and repairs were easy and cheap and now they last 3 years and repairs are expensive and you have limited source for the parts.

    There is not a single brand in your area that is built really well, there are lots of the above types of brands and lots of crappy stuff.

    The only one I would seriously consider is the marquis from Modern Backyard but man I just got my hand on a brand new 2018 marquis and it was a mess really poor quality control, a leak, and 2 failures, the spray foam was hit and miss and I got to say I was disappointed overall.

    You do have 5 independent service centers there so you should have no issues with on the ground service centers.

    try these guys:

    Dixon Pool & Spa, Inc.
    The folks at Dixon carry my top brand and they hung out with us at the show this year, we spend a few days together and they have taken great care of a number of my customers.
    poolnspa@hotmail.com
    Remove
    Details from Google Maps
    122 Alamance Rd, Burlington, NC 27215
    http://www.dixonpool-spa.com
    +1 336-221-0808
    3.2View in Google Maps

  350. Reply
    admin November 1, 2018 at 5:40 pm

    Hi sorry for the delay I was trying to find a soutuo for you hang tight and I’ll get a buddy of mine John to reach out to you.

    The good thing about seattle is there are so many independant serv9ce guys down there that you can for sure have a good service level

  351. Reply
    admin November 1, 2018 at 5:31 pm

    The Hydropool and American whirlpools have decent flow rates but there is just so much wrong with them from a build standpoint that you cant really have it on your long list.

    The master trainer 12 does not flow anywhere near what the 15D does the 15D is about 40% more flow and you can literally adjust every single once of water on the lower and upper jets. I swim in one pretty regularly and use the bottom jets on high with no air and the upper ones on low for my 20 minute workout. I am pretty fit. I raced in the Canadian nationals this year and workout 5+ times a week.

  352. Reply
    admin October 30, 2018 at 9:44 am

    I like the Clarity, brand new shell designs open and full of space with massive footwells, they use the Icyneen full foam system, hand roll their shells, Glue and clamp all their jet lines, and use Balboa and CMP… can’t do it any better.

  353. Reply
    admin October 30, 2018 at 9:42 am

    Hi Andrew

    yeah, it does I get calls from people saying half their jets don’t work πŸ™‚ I just tore apart a Marquis vector 21 they use four diverters for no reason at all other than to make it look super cool but OMG it literally took me ages to figure it out LMFAO

    Have a great day and Happy hot tubbing!

  354. Reply
    admin October 30, 2018 at 9:41 am

    Hi Guys

    I am not as up on all the brands of rotomoulded spas but planning to buy in a bunch and do a side by side comparison.

    What I can tell you is this:

    The thickness of the shell varies wildly and a lot of them are just cheap junk using bad insulation, no name proprietary parts, and god-awful looking colors and old boxy designs.

    You want these things.

    1- nice thick shells, get them to take a side off you will see where they cut a hole in the shell for access for equipment look at the thickness there the really good ones will be 1/4″ thick the cheap ones 1/8th Massive difference. and you cant look at lip like on an acrylic spa that is just wrapped around because the shell on these things is the seating area and all the way down the side and across the bottom… its a one-piece unit so the only place you can see the real thickness is where they have cut the shell for fittings, jets or access panels.

    2- Parts. again make sure they are using a Balboa control and heating system, no exceptions…

    3- Plumbing. make sure they are gluing and clamping the plumbing lines…

    4- Insulation. If you are in the northern climates make sure they are doing a full foam and that the foam is soft and easy to remove not the cheap poly based foams that are hard.

    Look for the newer lines I know Getaway just made all their molds from scratch and they are 1/4″ thick, the designs are really open and have good usable space. they glue and clamp the plumbing, use top parts and use the full foam Icynene system, you can not get better in my opinion.

    I also like the Nordic brand but the insulation is far less so if you are in the south not a major issue but if you are up north big issue.

    These guys do Getaway

    Dixon Pool & Spa, Inc.
    The folks at Dixon carry my top brand and they hung out with us at the show this year, we spend a few days together and they have taken great care of a number of my customers.
    poolnspa@hotmail.com
    Remove
    Details from Google Maps
    122 Alamance Rd, Burlington, NC 27215
    http://www.dixonpool-spa.com
    +1 336-221-0808
    3.2View in Google Maps

    These guys do Nordic

    Nordic – Rest N Relaxation Pools And Spa
    Remove
    Details from Google Maps
    82 Liledoun Rd, Taylorsville, NC 28681
    http://www.rnrpools.com
    +1 828-352-7575
    5.0View in Google Maps

  355. Reply
    admin October 29, 2018 at 4:29 pm

    Yeah, not a big fan so many crazy claims and gimmicks just look at the heat flow… So they put resistors n the manifold to cause friction and call it free heat and efficient but any science guy will tell you that is bonkers… Electric immersion heaters are almost 100% efficient. whenever we transfer energy there is a loss so we take electrical energy and transfer it to rotational power in a motor then to water motion in a pump then to friction to create heat and its not free it takes pump power which means you need a bigger pump now to supply the jets and the friction… Stupid con job pseudo tech.

    build wise its low end and the insulation is low end but in satisfying it’s not such a big deal.

    No on the good side… you can get great service there for any spa with a good standard build and parts list because you have like 5 independant service companies there and that’s just the ones registered with my site, You must have a big sale event there that sells a lot of spas and has done for a while… but the reality is those events are never fantastic prices… they cost too much to put on, the venue cost is around $5k the advertising in your market about $30 and the sales guys eat up around 5%-10% so the funny part is everyone thinks the service from these events is crap but the price is good and the truth is in some markets like yours the service will be great but the price will not πŸ™‚

  356. Reply
    admin October 29, 2018 at 3:27 pm

    8.3 is good but the 8.2 is better πŸ™‚

    First off more pumps are not good it just sounds good… Read this: https://hottubuniversity.com/small-pumps-large-pumps/

    The 8.3 has more pumps but they are smaller, more jets but lots of them in goofy places. and you can put more water through he 8.2 main seats than the 8.3 but I’m splitting hairs they are both good, I sit in an 8.2 every morning to heal my broken wreck of a body πŸ™‚

  357. Reply
    admin October 29, 2018 at 3:24 pm

    I would rate them thus:

    WORST

    Maxx – Performance Mid -Good parts but it ends there… Cradel supported shell, cheap insulation around R7, no clamps on plumbing
    Arctic -Performance mid to high -Good Shell but it ends there… Proprietary parts, cheap insulation around R-8-10, no clamps on plumbing
    Jacuzzi -Performance Mid -Can’t find anything to say its just Meh… and full of proprietary parts
    Bullfrog – Performance mid- Good parts, good insulation, glued and clamped plumbing, but cheap pedestal supported ABS plastic shell
    Beachcomber – Performance low -Good shell, good insulation, good parts, glued and clamped plumbing
    Master – Performance mid to insane -Good shell, Good insulation, Good parts, Glued and clamped plumbing

    BEST

    If massage performance matters the Twilight or the LSX going to be the best performers out of that group. if that’s not such a concern hen the Beachcomber, healthy living or even clarity or getaway spas would be good options.

    hit my buddy Griff up tell him Chris sent ya πŸ˜‰

    griffryan@hotmail.com

  358. Reply
    admin October 29, 2018 at 2:51 pm

    Hey Kevin

    You might get into a twilight for that money especially if they have a demo or a display model.

    Hit my buddy Griff up, I’m a Toronto boy and Have Known Griff for ages!

    griffryan@hotmail.com

  359. Reply
    admin October 29, 2018 at 2:33 pm

    No worries! have a great day and let me know if you ever need anything

  360. Reply
    admin October 29, 2018 at 2:27 pm

    I would say the Cal spa over Sundance for sure but make sure you order the full foam package if you are in a cold climate, don’t buy the bullshit about these reflective foils this shit was pretty much banned in the northern US states in the 80’s and now its the miracle insulator in the totally unregulated hot tub industry…

    Also, double check the control and heating system is Balboa, I was at their factory in January and they were using waterways on their entry level stuff and Balboa only on their higher ends…

    Sundance was bought by a big equity investment corp that also owns jacuzzi, Hydropool, D1, and endless pool. Typically this kind of organization specializes in the spin, brand awareness, marketing etc and uses lots of proprietary parts and frankly build overpriced mid-grade products with amazingly good packaging πŸ™‚

  361. Reply
    admin October 29, 2018 at 1:41 pm

    Hi Trevor

    In the hot tub, world size does matter!

    small jets are inexpensive (like $10 retail) and flow very low volumes of water under very high pressure… They really assault the dermal layer and can be rather unpleasant, they also cause the skin to feel itchy because they push the blood away from the area and you get that tingly feeling like when sleep on your arm and wake up with it numb πŸ™‚ Cheap saps have lots of them because they are cheap and it sounds good on paper when you say 60 or 70 jets but the truth is they don’t do much for long-term muscle relaxation especially large muscle masses unless there are loads of them very close together. because they just don’t flow enough water to move big muscle masses. πŸ™‚

    The bigger 3″ and 5″ and 10″ jets are really expensive ($20-$100 each) and they flow massive amounts of water. this makes it expensive for a lot of reasons, first the cost of the jet and second you need bigger pumps to move those volumes of water, and on really good massage spas you need flow control regulators so you can put all the power form a big pump into just one seat or into the big 10″ monster jets. because of the high flow rate they feel nicer and for long-term muscle relaxation the move the whole muscle mass and really do a good job at breaking up the knots and tough bits.

    I like a good seat with lots of big jets to loosen up then put my sore stiff bits in front of a monster jet with a whole pump turned on to it or a seat with tons of the little jets close together again with a diverter system to control the flow…

  362. Reply
    admin October 29, 2018 at 1:26 pm

    Hey joseph

    i got a great guy down there that I have literally sent dozens of people to, they all come back with good experiences.

    Hit these guys up!

    East Coast Spas
    Status: HTU APPROVED RETAILER

    When you buy from a Hot Tub University approved retailer we will stand behind you if you ever need help.
    Ben and the guys at East Coast spas have helped out a ton of people coming to this site. They do it all, Great Spas, great price, good solid customer care and experience.

    John sales manager
    Owner Dan Henry
    Email : dhenry@eastcoastspas.com
    Remove
    Details from Google Maps
    1424 Easton Rd #300, Hatboro, PA 19040
    http://www.eastcoastspas.com
    +1 215-420-7106
    3.5View in Google Maps

  363. Reply
    admin October 29, 2018 at 1:23 pm

    Hi Darcy

    On paper, they do all the right things, good shell, good parts, good insulation and fabrication methods.

    They have invited us down to tour their factory and they are confident we will like what we see, they have been plagued by reviews about support but when a hot tub owner complains about a brand because of support it’s usually a dealer issue.

  364. Reply
    admin October 29, 2018 at 11:08 am

    Hi and happy retirement!!!

    you are right around the corner from one of my top guys! funny i just wrote those exact words to the last person πŸ™‚

    go see these guys they are super good and take great care of customers and carry good reliable spas.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
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    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  365. Reply
    admin October 29, 2018 at 11:06 am

    Hi Sheila

    I have had a swim spa for almost a decade and love them, I love it for pain relief stretching and being able to work out with bad knees and ankle, and they are also a lot of fun!

    But be careful like the hot tub world there are some really good ones, lots of cheap junk and lots of expensive well-branded well-marketed junk πŸ™‚

    You are right near one of my top guys. He is the biggest seller of hot tubs in Canada and carries good solid lines.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    https://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

    Called twice left message.
    Remove
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    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.6View in Google Maps

  366. Reply
    admin October 29, 2018 at 9:48 am

    Hi Katherine

    mass merchants are never good value on hot tubs.

    They simply do not sell enough to have the buying power to get good prices, One good dealer will sell more hot tubs than all the Costco’s Costco right across the country put together!

    And they are not even a good price… shop around for cheap hot tubs and you can get way better pricing direct from the net or from a local warehouse direct seller… so the quality is low, the price is high for what you are getting.

    If you a good inexpensive hot tub that will last get a Nordic or getaway hot tub, these rotomolded spas are durable efficient and will last.

    trying to buy a fancy spa with all the bells and whistles at that price means they have to cut corners on the really important stuff. trust me a hot tub is awesome you don’t need the dumb things just get a good solid well built hot tub.

  367. Reply
    admin October 28, 2018 at 11:57 am

    Hi Bob

    SF has like 20+ independant service guys and the boys in Sac have guys there that do their service.

    go see these guys:

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
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    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  368. Reply
    admin October 27, 2018 at 3:49 pm

    Hi

    see the getaway hot tubs.

    they are strong good parts full foam glued and clamped plumbing you should be able to get them here, or at least the Nordic which is a close second, the Nordics insulation is not as good but otherwise a good spa.

    Hot Tub & Spa Emporium – Rocklin Store
    Status: HTU All-Star

    I met with these guys personally and have had many conversations with them. They carry Twilight, Healthy Living, Balance, Trainers, Nordic Spas which are brands we like.
    Remove
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    500, 6620 Lonetree Blvd, Rocklin, CA 95765
    sachottub.com
    +1 916-899-3242
    4.7View in Google Maps

  369. Reply
    admin October 27, 2018 at 3:47 pm

    Hi Mari

    I would not worry the parts would be the same they are not doing proprietary parts. the downside to these guys is the support end, make sure you have a tight dealer because although I like artesians build and parts its very dealer-centric because they have little or no factory direct support… and things like the owner’s manuals lagging he production are the norm πŸ™‚

  370. Reply
    admin October 27, 2018 at 3:43 pm

    Man of that group for sure the Marquis.

    The others are Corporate equity investment group owned and they are more about spending money on the BS like branding, advertising, and the stuff that fools people more than spending the cash on the Build… these really are not good spas just well-branded spas. The proprietary parts alone would send me screaming for the hills…

  371. Reply
    admin October 27, 2018 at 2:44 pm

    Hi Kent

    That’s an ok price for that spa from a retailer but man there is so much bump from cost to end user when you go through retail and in areas like San Diego where there are 8 independant hot tub service companies you can save a bundle buying from out of market, the problem is the California property costs just murder the pricing for retailers, its why there are so few left they are getting replaced with the big event sales and local service guys. Now that there are so many service centers you can buy anything with a good standard parts list and get reliable service. You are also paying a lot for the insulation system which in your area is overkill.

    I would rethink the foot dome… first the jets are all the small low flow jets so it will not do good foot massage, second no one does these domes any more you are way better to get a foot system up on the side of the footwell then you don’t have all the heat loss from conduction where they have to plumb under the floor where there is very little insulation and those things are a bloody hazard, you trip over them all the time…

  372. Reply
    admin October 27, 2018 at 2:36 pm

    Hi Kevin

    Both tubs have good parts but the Artesian beats the Nordic for insulation by a long shot.

    you could try these guys as well similar quality to the Artesian

    Concord Pools & Spas
    jeffk@concordpools.com
    Remove
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    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949
    4.5View in Google Maps

  373. Reply
    admin October 27, 2018 at 2:34 pm

    HI Cliff

    Yeah, that insulation system would never meet code in Canada for a house. whenever we take about insulation systems just go to the regulated industries where they have done the science and put in codes of acceptability. These reflective insulation systems were all the rage in the 80’s until they basically got banned in northern US and Canada because the science showed that they really were not effective at containing heat ion a system R3 is about the max they can achieve in an ideal vertical application.

    I get a lot of customers from the Barrie and surrounding areas and the truth is there are just not a lot of good brands up there.

    try this guy he is a ways away but has service guys up there.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    https://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

    Called twice left message.
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.6View in Google Maps

  374. Reply
    admin October 26, 2018 at 4:29 pm

    Hi Katherine

    Portland is a goofy spot, not much out there I think there is a regular expo or spa sale out there because there are very few good brands and loads of independant service guys, usually means that the area is supplied by evenbts, state fairs and out fo state sales more than by local retailers.

    The truth is in some areas you can get great after purchase care these independant guys usually make good money and take good care of customers.

    The only guys there that I would even look at would be Marquis and I just bought one and it was a mess, shoddy workmanship, especially on the insulation, it leaked and had 2 faults right out of the box… I used to endorse these guys but they would never let me come to see their factory and were crap at returning calls so I got a brand new Vector 21 and just did a review video (out soon) and it was just not a great build…

  375. Reply
    admin October 21, 2018 at 6:51 am

    Hey Jesse

    Artesian is a good spa but the factory has zero customers direct support, literally call them right now they will simply tell you to go to the dealer they do not deal with the end user… this makes that brand very dealer-centric if you have a dodgy dealer you are screwed.

    Master has a robust customer direct support, call them and they can help you with loads of stuff they have a whole department that just deals with end users so you get a little more back up if the dealer screws up and they will also hammer the dealer for you πŸ™‚

    I do not know Backyard masters, we have on the other hand talked with Sun tec and sent them dozens of customers and have not had any issues.

  376. Reply
    admin October 21, 2018 at 6:02 am

    Hi Guys

    It’s hard to find a swim spa that has a good hand rolled shell, good OEM parts, good r-20+ insulation, and glued and clamped plumbing but add onto it a spa that has really good massage seats and has a really good swim stream and you are really making it a challenge especially where you are!!! I have zero resources on the ground there and that rare as hell!!!

    So the first challenge is no matter what you are going to have to buy from away and that means we need to find you someone on the ground that can do basic parts replacement and it really makes it critical that we stay with a good standard OEM parts list, and a reliable build! The last thing you need is a goofy brand with goofy parts and goofy build. You absolutely need reliable well built and easy to fix You also need a guy like me that knows enough so we can get a local electrician or handyman on site on the phone to diagnose and replace parts, it is after all an appliance and even the best ones will need some service!

    The next big challenge is getting good therapy seats because for some crazy reason most swim spas have the seats from cheap entry-level hot tubs!!! lots of little crapy cheap jets and very few of the high flow therapy massage jets. The next challenge is the swimming/exercise how serious are you??? like triathlon serious? Ironman serious? or midlife crisis gonna get in shape serious?

    This one is a bit of a challenge, I’m gonna make some inquiries and get back to you πŸ™‚

    Have a great Sunday!

  377. Reply
    admin October 20, 2018 at 6:55 am

    Hi Sue

    a standard 7-foot tub will fit you but sit in it to make sure there is enough room and get a big footwell, its the real deciding factor on capacity, loads of hot tubs have 6 seats but unless you have friends with no legs you can’t get that many people in them πŸ™‚

    Yeah I am really rethinking the marquis spa, i got a brand new one and was not impressed with the build quality at all

    try the Artesian here:

    Black Pine Hot Tubs, Swim Spas, Saunas, Billiards
    Status : Unverified

    We stand behind Artesian, island spa, South Spa, Garden Spa and Platinum Elite.
    Remove
    Details from Google Maps
    7711 Lake Ballinger Way, Edmonds, WA 98026
    blackpinespas.com
    +1 425-771-5774
    4.1View in Google Maps

  378. Reply
    admin October 19, 2018 at 5:11 pm

    Sundance is now owned by the equity investment group that owns jacuzzi, Hydropool, D1 and a few others. the shells are not hand rolled glass they are basically supported by high-density foam which makes it near impossible to access the plumbing, and they are full of proprietary parts these kinds of spas are what started this whole site… Loads spent on brand awareness, marketing advertising and not much spent on building a great hot tub and priced way-way too high for what they really are. I just cant get behind this way of doing things its smoke and mirrors and very little real substance.

    performance wise it is a basic 2 pump spa with mostly inexpensive low flow jetting and if it was built right should still come in the entry-level pricing. The other thing I really dislike is the foot dome. you almost never see these except on old outdated molds because they arere just useless and are a big tripping hazard. Those little low flow jets don’t move enough water for a tough old nit like your foot and they make the tub a nightmare to move around in I guarantee you will trip on that damn thing all the time. The other reason everyone went away from them is it requires you to run hot water plumbing under the footwell and that seriously kills efficiency because there is hardly any insulation so that water is bleeding heat like crazy into the ground through conduction.

    check out these guys

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
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    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  379. Reply
    admin October 19, 2018 at 4:59 pm

    Yep they work but I have never found a good brand…

    we buy in rolls of 1/4″ thick poly and heat weld them together… works great πŸ™‚

    forget the bubble ones and the look for a high-density foam one

  380. Reply
    admin October 19, 2018 at 4:57 pm

    The pricing is decent for the package.

    first time buyers buy loungers most second time buyers do not. The reason is simple… We are dry land creatures and we evaluate the purchase using dryland criteria and in dry land the lounger is awesome πŸ™‚ it supports your weight and makes you feel kind of like you are floating… in a water environment you are already floating and you wasted a pile of space both in terms of seating and in terms of foot space for something that ends up not having much benefit…

  381. Reply
    admin October 19, 2018 at 4:52 pm

    Hi Patrick.

    I have to take this as the reality of what is coming out of the factory, the Vector 21 is not cheap or their entry-level line so i assume it is indicative of the overall quality

  382. Reply
    admin October 17, 2018 at 8:43 am

    D1 was bought by a big corporate equity investment group they are now part of the same group that builds jacuzzi, Hydropool, Sundance, and Endless Pools.

    Typically these groups build mid-grade products with loads of proprietary parts, and spectacular branding, marketing, and advertising that drive the cost way above what the actual quality and performance should dictate… I am not a fan…

    Go see these guys:

    Aqua Spas
    Remove
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    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922
    4.1View in Google Maps

  383. Reply
    admin October 17, 2018 at 8:36 am

    Hi Patrick

    I am no longer a big fan of marquis I bought one new and tore it apart and was not thrilled. I will send you a sneak peak of the unedited review but suffice to say the build quality was far below what I expected and overall I was disappointed.

    They are busy because 100,000 buyers a year come to this site and up until now they have been a recommended brand, all the brands I endorse are busy πŸ™‚ but I dare say they will slow down after this video hits the net…

  384. Reply
    admin October 17, 2018 at 8:32 am

    Hi Larry

    the overheat could be down tot he filter cycle, you should have the tub set to filter around 4 hours out of every 12 more than this and it can overheat from the reclaimed heat from the motor. There is also very little insulation in these units and that makes it expensive to run.

    let me know if you need parts for this unit we can get them to you at a better price…

  385. Reply
    admin October 17, 2018 at 8:29 am

    Hi keith

    you could just pour some self leveling concrete under the spa, but putting sand down and using an abs pan would work, you could also put down a ez padto raise the spa.

    check out these guys

    Backyard Living
    Status: HTU All-Star

    I have personally met these guys and spent a few days with them, they come highly recommended.
    Phone: 309-433-9047
    backyardliving2011@hotmail.com
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    902 IAA Dr, Bloomington, IL 61701
    backyardlivingil.com
    +1 309-433-9047
    View in Google Maps

  386. Reply
    admin October 16, 2018 at 2:45 pm

    Hi Mike

    Burlington, that’s old stomping grounds, grew up in Grimsby Beamsville and lived in Stoney Creek and Toronto for decades.

    you can get great tubs for $12k

    Beachcomber is well made but they do not perform that well and are overpriced… read this review… https://hottubuniversity.com/beachcomber/

    There are no good brands right around you but you have an artesian dealer in Guelph and two great dealers one in Kitchener and one in St Catherines hit them up they probably service in your area…

    Niagara Hot Tubs
    227 Bunting Road Unit F, St. Catharines, ONT, L2M 3Y2
    Phone: 905-684-0770
    info@niagarahottubs.com
    http://www.niagarahottubs.com

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    https://www.premiumwholesale.ca
    (519) 895-0606

  387. Reply
    admin October 16, 2018 at 2:39 pm

    Hey for $400 if it works its a great price.

    I would hire a hot tub company to move it. they are heave and need to be handled gently. if you are doing it yourself goto youtube and search hot tub delivery, watch some videos… the guys below might move spas or have someone that will… so might any of the local retailers.

    nope they likely used trichlor and that bleaches them they can not be fixed that I know of…

    ABC Hot Tub Experts Repair Service
    Remove
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    7520 Coatney Rd, Knoxville, TN 37920
    http://www.seviervillehottubrepairs.com
    +1 865-216-6793
    5.0View in Google Maps

    A1 Spa & Hot Tub Services & Repair
    Remove
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    Knoxville, TN 37918
    +1 423-887-4880
    3.6View in Google Maps

  388. Reply
    admin October 16, 2018 at 12:36 pm

    Hi Scott

    I would recommend the Artesian, I just got my hands on a brand new marquis and was not impressed, sloppy workmanship, and this new unit had 3 faults including a leak! they are not going to be staying on my good guy list.

  389. Reply
    admin October 16, 2018 at 12:35 pm

    Hi Sam

    Salt is old tech dude, I would not recommend it. read this…

    https://hottubuniversity.com/salt-systems-on-hot-tubs/

    I would stick with a simple enzyme system or a mineral salt system, both are lower chemical, easier to manage and the water is safer healthier and longer lasting… https://hottubuniversity.com/enzymes/

  390. Reply
    admin October 16, 2018 at 12:32 pm

    Hi Kerri

    these guys have helped out a pile of my customers and ive never had any issues. they carry good lines and take good care of customers.

    Concord Pools & Spas
    jeffk@concordpools.com
    Remove
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    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949
    4.5View in Google Maps

  391. Reply
    admin October 16, 2018 at 12:24 pm

    Hi Ben

    The ABS floor is, either way, it won’t make a real difference unless you are installed in a low lying or damp area.

    I would not order the Quiet flo or the Master Pur.

    The UV systems are arguably the best of the hot tub add-ons but still nowhere near as low chem or easy as the enzyme systems…

    The new eco pure that comes standard works well with the spa marvel system, it gets you to drinking water levels of chemicals and is super reliable and easy and way cheaper… you can order the year packs of the enzyme with a100% money back guarantee right here and it helps support the site!https://hottubuniversity.com/enzymes/

  392. Reply
    admin October 16, 2018 at 11:53 am

    Hey Justin

    if its just a small hole get a can of widow foam and spray it in. easy and reliable. I wouldn’t foam a whole tub with it because it’s a closed cell and will harden but for a small area, it’s not a bad idea.

    we could also ship you out a refom kit using the same foam the tub is foamed with I think they are about $69.95 email me on chris@hottubuniversity.com if you need one.

  393. Reply
    admin October 16, 2018 at 11:25 am

    Hi Daniel

    That’s the second person for that remote area in a week πŸ™‚

    I dont have anything around that area, there are a few service guys up there let me have a look at what is around resource wise.

  394. Reply
    admin October 15, 2018 at 11:34 am

    Hi Scott

    Alpine pools caries Artesian which is a good brand. I don’t have any all-stars listed there but there are quite a few independant service guys listed in the area so as long as you stick with a good build and parts list you could buy from out of the market.

    I know the guys from the Ted and Dalla at best Buy in Cleveland sell a lot there and have a service depot in the area you could check them out and see if they can help.

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
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    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    3.1View in Google Maps

  395. Reply
    admin October 15, 2018 at 11:01 am

    The Old Gulf Coast spas were a decent build, I can’t remember the insulation package but they did use a Balboa system and, in general, the build standard was higher back then than now.

    I would get the local service guy to look it over for you might cost ya $100 or so but well worth it…

    Brian’s Spa Service
    Remove
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    109 Somers Ave, Whitefish, MT 59937
    +1 406-253-3790

    Aaa Spa Repair
    Remove
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    Columbia Falls, MT 59912
    aaapoolandsparepair.com
    +1 406-890-0795
    View in Google Maps

  396. Reply
    admin October 15, 2018 at 10:58 am

    Hi Ben

    I
    like the spa just like it comes. The ABS pad is not a bad option and its cheap but for most people, it would never make a difference, only if the spa is poorly installed on a wet surface of low lying area would there even be a little bit of difference… the Master pur I would say no, its a good system but IMHO if you want super easy reliable water use the standard Eco pure with the spa marvel system. I run my twilight on about .5ppm of chlorine or Brmone and my water stays reliably balanced with a tiny bit of adjustment and I get a year out fo a batch and I use my spa pretty much daily…

    you can buy the spa marvel here: https://hottubuniversity.com/enzymes/

  397. Reply
    admin October 15, 2018 at 10:53 am

    Hi Adam

    That would BHP for sure… a 6 hp electric motor on a 230v system would draw nearly 30 amps!!! the reality is not hot tub motors are running about 12 to 16 amps.

    any HP rating you see in the hot tub world above 2 or 2.5 hp is either the HP of the pumps head or the motor BHP rating.

    Now that being said there are a lot of factors that affect your flow rate pipe size, plumbing configuration and things like using sweep elbows instead of 90’s the twilight flows a shit ton of water, as much as any spa I have ever been in. and the performance with all those high flow therapy jets is mad. Its the tub i soak in every day and as the largest seller fo spas in eastern Canada I can have and sell any brand I want.

  398. Reply
    admin October 15, 2018 at 10:43 am

    Hi Rod.

    I am really not a fan of these brands, tons of marketing and branding and really just mid grade construction with a lot of issues.

    Spartan over in Saginaw sells Artesian that would be a much better spa then there is these guys in grand rapids, call and ask they might have a local service guy.

    Master Spas of West Michigan
    Master Spas Of West Michigan
    2055 28th St Se, Grand Central Plaza, Grand Rapids, MI, 49508
    Phone: 616-475-7770
    mrspas01@aol.com
    Remove
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    2055 28th St SE, Grand Rapids, MI 49508
    http://www.masterspasgr.com
    +1 616-475-7770
    4.8View in Google Maps

  399. Reply
    admin October 15, 2018 at 10:35 am

    Sunbelt is like everything in the middle, they do 1 or 2 things the right way and cut corners on a few.

    They do a hand-rolled shell, and they clamp the plumbing lines so 2 good things there but the rest is a mess…

    The parts list is less than impressive, they use ACC heating and control systems this is a deal breaker for me, this is an expensive and critical system on a hot tub and for me, if it is no Balboa it’s not a good buy. Balboa holds some key patents that simply put this spa in a class of their own. The jets and Safety fittings are Rising Dragon which is the cheapest Chinese stuff on the market.

    Insulation wise it is a 3β€³ closed cell foam of the shell which is fine in warmer climates like yours but no good in a cold climate.

    This should be a fairly inexpensive spa.

    hit these guys up, they carry good lines and I have sent a p[ile of people to them over the years and had zero issues.

    Primo Hot Tubs and Swim Spas
    I had the pleasure of spending some time with Vince and his crew recently. These guys are doing a great job in the customer care end and they carry my go to brands.
    Vince.Primo@yahoo.com
    Remove
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    22315 Gosling Rd, Spring, TX 77389
    primohottubsandswimspas.com
    +1 281-466-2618
    3.9View in Google Maps

  400. Reply
    admin October 15, 2018 at 10:29 am

    Hi Val

    Both are good prices and good spas, the 8 has a lot more room and with these spas, with the heavily molded seating, the footwell is pretty small especially on the 7.

    Do either of them have the circ pump option? If so try and stay away from that option.

  401. Reply
    admin October 12, 2018 at 1:02 pm

    Hi Barbara

    I don’t blame you for being leery of the big box stores. They do a terrible job at these complex products, and they don’t do near enough volume so they get crappy pricing and because they have to be the cheapest they just end up with junk. one good sized dealer will sell more spas than Home depot across the country combined!

    There is nothing around you that is good I would just buy a good brand with easy to source parts and either get a local handyman or an electrician to swap out parts for you.

    In that price range, I would look to get a Nordic or a getaway hot Tub… Good solid well built and easy to find parts, the insulation on the Getaway is a lot better so in your area I would try for that first.

    These guys should be able to help you they are a hundred miles away but you have no choice really there is nothing near you that I would even consider.

    Porter’s Pools
    Details from Google Maps
    2116 Ripley Rd, Ripley, WV 25271
    +1 304-372-4424
    1.0View in Google Maps
    Remove
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    2116 Ripley Rd, Ripley, WV 25271
    +1 304-372-4424
    1.0View in Google Maps

  402. Reply
    admin October 11, 2018 at 2:26 pm

    Hi Chris

    Hl build wise is great, performance wise it’s like most top tubs a good mix of hi flow and regular flow therapy jets the main difference is performance, ts series has a lot more hi flow therapy jets the big monster jets. for a really broken person like me TS is worth it but for most people, the message on the HL will be more than enough.

  403. Reply
    admin October 11, 2018 at 1:55 pm

    One of my big battles is insulation but I am Canadian so its a bit more fo a concern up here πŸ™‚

    also, it uses a gecko control and heating system, man try and find a brand with Balboa…

  404. Reply
    admin October 9, 2018 at 10:59 am

    Hi Bryan (spelled just like my Dad)

    Made in Canada is tough because all the parts come from the US or China and some brands from the US use Canadian molds and insulation so can have as much or mare Canadian impact than brands made here. The best built Canadian Brand would be beachcomber but the performance will not satisfy you if massage is what yer after. then there are a bunch in my no-go list, brands like the Arctic, Hydropool, Sunrise, and then there is Coast, they make the cut from a build standpoint but are riddled with bad press over support. go to the search bar and search any of those brands to see a review.

    Low maintenance comes down to build quality mainly forget all the bullshit about automatic hot tubs and self-cleaning, all tubs need about the same amount of your time and the truth is the system you use has way more to do with this than the brand… https://hottubuniversity.com/salt-systems-on-hot-tubs/

    Neck and shoulder are a tough one… you need the big 3.5″ mid flow jets for good neck and shoulder and most tubs have the little low flow jets here. you also need to be able to flow a lot of water tot he neck seat which means you want a tub with big pumps and a diverter system so you can steal a whole big pump just for the main neck jet seat.

    Bang for the buck is just a culmination of the first 3 πŸ™‚

    Man, I get wanting to buy Canadian but in this product line if you want a really well built well-insulated spa with the high-end therapy massage neck seat yer going to go to a US brand or simply sacrifice so I guess it depends on how big of an issue this is. I have massing badness in my 50-year-old broken and busted body and I sit in a Twilight spa every day, they do use Canadian made molds, and the Canadian Icynene foam insulation system. https://hottubuniversity.com/hi-end-therapy-massage-spas/

  405. Reply
    admin October 9, 2018 at 10:37 am

    Hi Troy

    most pumps can be interchanged on most spas, 16 amp is a big motor! you usually see 12-14amp it could be any brand and then there is the brand of the motor πŸ™‚ you can buy waterways pumps with Emerson, magnetic, GE or US motors and that affect the longevity and performance just as much. I have not found massive differences motors are all designed to fail around 5 years…

  406. Reply
    admin October 9, 2018 at 10:33 am

    HI Candice!

    I like both brands. the BC is overpriced but built well, unfortunately, they do not do any really high-end performance models and stay away from the stupid Hybrid option πŸ™‚ https://hottubuniversity.com/beachcomber/

    Nordic is priced right durable and the only thing I don’t like is the insulation, it’s better than most but worse than a full foam.

    These two tubs are kind of opposites, one is expensive and the other more entry level…

    go see these guys, compare the HL line to the BC or you might even get into a Twilight for the kind of money and the Build is every bit as good and the performance will blow both of those lines away, try the Getaway to compare with the Nordics, again similar build but much better insulation. https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

    Atlas Spas & Swim Spas
    tim@atlasspas.com
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    4801 W Park Blvd Unit 448, Plano, TX 75093
    http://www.atlasspas.com
    +1 469-707-9004
    4.8View in Google Maps

  407. Reply
    admin October 9, 2018 at 10:29 am

    depends on what you want from a hot tub…

    if it’s about space and entertaining then the clarity line, performance is mid build is good and it has massive space. if you want more of a cozy spa that competes with most higher end models the HL line and if you want really high-end therapy massage the Twilight or LSX lines.

  408. Reply
    admin October 9, 2018 at 10:27 am

    Hi Kelly

    Teddy is a good guy, I have met him a few times at industry events seemed like a straight shooter.

    In some area these events can be a big risk in others they can be fine, I am going to assume that they have been doing a regular show there because there are literally 8 registered hot tub service companies in the area so I would say from a service standpoint you are solid. The Price of $6800 is legit a super deal, normally these events are priced the same as the retail but there are always a few gems come out of them and that is a very good price, I routinely see these around the 9-11k mark.

    The bullfrog is ok but there is a lot fo goofy things, some minor issues and I am really not a fan of the shell. read this review: https://hottubuniversity.com/bullfrog/ I would not seriously consider the Hot Springs or the Viking one is over marketed overpriced mid grade the other is just run of the mill.

  409. Reply
    admin October 9, 2018 at 10:20 am

    Hi Roy

    First off the first myth is the 50% off BS I looked at their site and they have spas listed for $22k that is really worth around $10k πŸ™‚

    These expos are never the crazy pricing they pretend… the cost of doing this big expos is insane… $30-$50k in advertising, all the “guys from the factory there to help” are straight commissioned salespeople making up to 10% commission if they sell at high enough of a price and they are not factory direct… Trust me, ask to see the invoice it will not have the factory on it it will have a dealer πŸ™‚

    The reality is the pricing is about the same as what you can buy retail for and likely a bit higher than if you find a good high volume low overhead warehouse direct seller.

    The other Myth is that these events will leave you high and dry with no support. in some areas where these events have been going on for a while, you will find a lot fo independant service companies have grown to service that market in the Charlotte area I have 4 registered with the site.

    So long and short… price is nothing special, service in that area should ok.

    The brand…

    Its all pretty run of the mill. the insulation system would never meet code in a cold climate for a house so it’s certainly not good enough for your hot tub in that climate watch this video: https://hottubuniversity.com/reflective-mylar-insualtion-systems/

    The prices on the site are just stupid they are more than double what the tub is really worth in my opinion.

    The shell is a two-layer so reasonable and the parts are good.

    Performance wise even the top end is pretty middle ground, lots of cheap low flow jets and a few good hi flow therapy jets abut no flow control that I can see.

    This would fall right in the middle of the pile of fescue…

    go see these guys:

    Dixon Pool & Spa, Inc.
    The folks at Dixon carry my top brand and they hung out with us at the show this year, we spend a few days together and they have taken great care of a number of my customers.
    poolnspa@hotmail.com
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    122 Alamance Rd, Burlington, NC 27215
    http://www.dixonpool-spa.com
    +1 336-221-0808
    3.1View in Google Maps

  410. Reply
    admin October 7, 2018 at 3:26 pm

    get some batton type insulation about 4″ thick and some industrial garbage bags and some tuck tape (used for vapor barriers on houses)

    put a batton in the bag, do not compress it and wrap it like a present and seal the bag.

    fit the bagged battons around the tub making sure you leave the area around the motors free.

  411. Reply
    admin October 7, 2018 at 3:24 pm

    its cheap and no way at that price can it possibly be a top spa, you just can’t build a great hot tub for that price. when it sounds too good to be true it is:-)

    First-time buyers always want a lounger second-time buyers almost never do… why? because 1st timers are using dryland experience to make their decision… in dry land a lounger is awesome, it supports your weight and is comfy, in a water environment you float and do not notice the lounger… water environments are about space and open free floating areas, You don’t notice if you are in a lounger or a seat or floating around… and you waste a ton of space and usually have to hold on to stay from floating away… rethink the dual lounger…

    go see these girls!

    Spa Shop
    Kelly and Michelle thespashopil@gmail.com
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    9013, 6276 Logan Ave, Belvidere, IL 61008
    http://www.thespashop1.com
    +1 815-547-1004
    5.0View in Google Maps

  412. Reply
    admin October 7, 2018 at 3:18 pm

    Hey Troy

    filtration is a bit gimmicky, we need to understand that filtration is not sanitation… in other words, it does not really have anything to do with the water quality we care about ie how much bacteria or virus load, or other contaminants it only filters debris out of the water and every tub filters all the debris out… you never see a tub with bits floating around in it all filter systems work well in that regard. But… for the tubs longevity, these pressure filter systems are actually worse, the newer tech is the suction side which simply means the water if filtered ion the suction side of the pump, whereas on pressure filtration the water is filtered on the pressure side of the pump after it has gone through all the equipment… Makes way more sense to filter before the equipment to keep that crap out fo the heater and pump head… and commercial systems can use both suction side and pressure side in fact on the pressure filtration systems they use a pre-filter on the suction side something they do not do on hot tubs πŸ™‚

    Forget the pump HJP ratings, look at the motor amperage plate or forget it all together. way too confusing.. some guys quote the break HP some the rms some the HP of the motor some the pump head you will never get to the bottom of it.

    Touch screen or buttons do not matter as long as its Balboa either is fine, if it’s not Balboa then none of it is fine πŸ™‚

    Ozone is standard on every tub and basically useless. a real effective ozone system would have pre-treated air supply, primary secondary and tertiary reaction chambers, and ozone off gas destruct and would cost thousands… All hot tub systems are $200 cheapos with little real effect…

    It’s pretty damn dry under the skirt of a hot tub, rust and rot are not really issues unless the tubs leaking in which case the vent matter not at all anyway… I don’t think there is any real advantage.

  413. Reply
    admin October 6, 2018 at 2:41 pm

    it could shift but should be ok make sure you tamp the sand down so its compacted.i would put the board just in front of the tub and screw it to the tub frame instead of sitting the tub on it.

  414. Reply
    admin October 6, 2018 at 2:40 pm

    Nordic out fo that group for sure, tough, reliable and although the insulation is not my top its better than most πŸ™‚

    Alpine pools also sells artesian….

  415. Reply
    admin October 6, 2018 at 2:33 pm

    hey Troy

    I can’t figure out why that brand is not cheap as chips… no money spent on insulation, none spent on clamping the plumbing and cheap proprietary parts… https://hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/ it should be entry level the Home depot tubs are built better…

    That tub is about R8… minimum in your area for a house is R25! watch this video about insulation… https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

    here is a review I did on one and I looked at a new one recently and its the same… https://hottubuniversity.com/arctic-spa/

    go see these guys

    Krevco Swimming Pools & Hot Tubs
    Approved: Master, Twilight, Clarity, MP Legend, Healthy Living, Plug and Play
    Remove
    Details from Google Maps
    700 Berry St, Winnipeg, MB R3H 0S6
    http://www.krevco.com
    +1 204-786-6957
    3.5View in Google Maps

  416. Reply
    admin October 6, 2018 at 2:24 pm

    Yeah, I don’t like that brand or the circ pumps, bad tech. the American whirlpool uses a good parts list but the shell is cradle supported and the plumbing not clamped and the insulation is pants πŸ™

    man for an air bnb I would go for simple and reliable because as long as it works and is warm and clean its perfect!

    The Portland area is a weird one, all the retailers have been run out because there must be a bunch of big sales type things there, I have like 8 independant service guys around there πŸ™‚

    these guys do used and refurbs, see if they have a master, artesian, marquis somthing like that

    Pacific Hot Tub Solutions- Portland Location
    Remove
    Details from Google Maps
    13851 Beavercreek Rd, Oregon City, OR 97045
    pacifichottubsolutions.com
    +1 503-913-2189
    4.0View in Google Maps

  417. Reply
    admin October 6, 2018 at 2:18 pm

    Hi Matt

    Hot springs are not on my recommended list. That moto massager is clunky and prone to failure I’ve not heard good things about them. in general, on the discussion forums, almost 27% of all request for service on a sample we did were for this company because they use a proprietary parts list instead of a good OEM part… I’m dead against these guys that make goofy parts to just fit their spas they are nowhere near as reliable as the really good OEM stuff. here is why I would never buy, sell, or recommend a spa with Proprietary parts. https://hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    Also, the price on that HS is batshit crazy… look at the jetting of the 43 jets over 30 of them are the cheap $10 low flow jest and there are only a few of the good ones, also the neck jets are the low flow cheap jets as well… the LSX has that main seat with all the high flow therapy jets and the big 3.5″ neck jets which woill flow about 5x more water. also almost no foot lets at all whereas the LSX has the monster jets… these two tubs are going to be miles apart in performance the LSX will kick its ass.

    the biggest problem is one is a great marketing company and that drives the price to the stupid end to cover all that branding, advertising and spin the other one is a great hot tub manufacturer… its funny its the hot springs of the world I started this site about I am really not a fan of the brand at all. You can group Sundance, and jacuzzi in there too for the same reason. the Maxx, on the other hand, has good parts but the shell is a cradle supported shell and the plumbing is not clamped and the insulation is nowhere near good enough…

    The Bullfrog would be better than the others but again not in the class of the LSX.

  418. Reply
    admin October 6, 2018 at 10:23 am

    Hi Nikki

    I just pulled apart a vector and was not impressed, the insulation was crap, the performance was ok but all the goofy parts really put me off, I would only by a line with a full foam system in your area TOO DAMN COLD!

    The dealer is critical on this brand in particular because there is no factory support at all for end users, we called pretending to be customers and were shuffled off.

    Some brands have robust customer care from the factory end so this is not so serious but Marquis does not… also some dealers are really good at remote customer care and some are not.

    The beachcomber would be the only other one I would even consider out of that lot the rest all use proprietary parts and have other various problems like no clamps on the plumbing lines, crappy insulation etc.

    there is a Guy in Kitchener that does a lot fo remote sales, he kind of specializes in it, he has 2 local guys in Barrie fix my tub barrier and deck and tub tech that do local service there as well. he is also the largest dealer in Canada so his pricing is pretty good and he carries master which has a really robust factory direct care system and they arguably build one of the top tubs out there, have a look at clarity line or the Getaway Hot Tub line.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    https://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

    Called twice left message.
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.6View in Google Maps

  419. Reply
    admin October 6, 2018 at 10:09 am

    hey James

    I had to look into this one πŸ™‚

    I can’t find any info about the shell and no pictures of the tub opened up so its hard to say.

    Right off the bat, I am not a big fan of Gecko heating and control systems, I’m pretty fanatical about Balboa, they hold some key patents and it makes a big difference.

    The insulation might be ok, they say they fill the whole cavity with Roxull which while being not as good as a full foam system it would be a lot better than the crappy partial foam and heat lock gimmicky cheap systems.

    Very small pumps, and very few of the high flow therapy massage jets so I would expect lackluster performance and I can’t see anywhere that they clamp the plumbing lines.

  420. Reply
    admin October 4, 2018 at 6:46 pm

    Yeah moving a tub should be ok but try and have lots of people to avoid beating it up too much.

  421. Reply
    admin October 4, 2018 at 11:14 am

    Hi Skye

    They use the right stuff and build decent tubs but yer right there are just so many bad reviews it seems like there might be a big issue with the back end support structure for the business. but again a lot fo that might just be down to shitty dealers… hard to say, I’m supposed to go see their factory this month.

    Black Pine Hot Tubs, Swim Spas, Saunas, Billiards in Edmonds does Artesian… good spas.

  422. Reply
    admin October 3, 2018 at 3:54 pm

    Hi Clare

    Wow, nice area to live πŸ™‚

    I dug around the area to see what I could find. and no luck really, there is a Marquis dealer across the lake in Dollar Point but one of the great things about these resort areas is there is a ton of independent service companies fixing spas out there so you can get good service no matter where you buy from.

    I would hit up Todd in Sacramento, Its a bit of a trip but if you want a great performance spa go see the twilights…

    Hot Tub & Spa Emporium – Rocklin Store
    Status: HTU All-Star

    I met with these guys personally and have had many conversations with them. They carry Twilight, Healthy Living, Balance, Trainers, Nordic Spas which are brands we like.
    Remove
    Details from Google Maps
    500, 6620 Lonetree Blvd, Rocklin, CA 95765
    sachottub.com
    +1 916-899-3242
    4.6View in Google Maps

  423. Reply
    admin October 3, 2018 at 1:10 pm

    Tips for optimum Aquafinesse use

    Fill tub and heat it to desired temp
    Test the water.
    Balance the hardness to 150 (about Β½ bottle Cal Boost)
    Balance the water alkalinity level to 150.
    When alkalinity is adjusted, test and adjust the ph. to 7.
    Add Aquafinesse at recommended dosage (see bottle side).
    Fill dispenser with chlorine pucks and put in spa.
    Weekly:
    Balance Alkalinity and PH as above
    Add Aquafinesse
    Rinse filters – order this Handy cleaning wand for $32.95
    Shock spa one cap after every 4-5 bodies. Also shock with 6 caps if heavy bather load or if water is cloudy.
    Be sure to replace the chlorine puck when it dissolves. You should be burning 3 tablets a week.
    Periodic:
    Deep clean filters every 2-3 months with Aquafinesse filter cleaner tablets.

    Things to remember:
    The spas pumps should be running when balancing the water.
    Leave at least 5 minutes between all water tests to ensure the added elements have been fully mixed into the spa.

  424. Reply
    admin October 2, 2018 at 10:20 am

    no i just get 10-20 a day and it takes time for me to get to them all πŸ™‚

  425. Reply
    admin October 2, 2018 at 10:18 am

    Hi ben

    you can have a slope as long as the area is flat and contacts the whole base of the hot tub and you have the filter at the lower point 1/4″ per foot means just under 2″ over the tub which is about max, you might find some jets if they are near the surface will spray and it will be really evident because the water is a natural level indicator..

  426. Reply
    admin October 2, 2018 at 10:16 am

    Hi Louis

    Crusher dust can be gotten from any aggregate supplier or landscaping supply place, it is sometimes called quarter minus it is basically little pieces of stone under a 1/4″ with lots of dust in it. you can also use builders sand, the idea is to get it level and tamped (compressed) and make sure once the tub is in place to create an edge from the tub down to the ground to make sure it stays under the tub. I have seen people use a bit of cement, wood trim, even silicone.

    any landscaper should be able to fix this for you

  427. Reply
    admin October 2, 2018 at 10:04 am

    There is almost no real information on them, I can’t find anything on the construction, and frankly, the prices scare me because you can’t really build a great spa at that price.

    I would look at going to a good roto mold spa to save money on the shell, the truth is good roto molds are better than mid-grade acrylic spas and in some ways better than even high end acrylics.

    Call these guys and see if they carry the Getaway hot tubs, they are great.

    Above & Beyond
    Remove
    Details from Google Maps
    203 Armour Rd, North Kansas City, MO 64116
    http://www.aboveandbeyondkc.com
    +1 816-421-4011
    4.0View in Google Maps

  428. Reply
    admin October 2, 2018 at 9:52 am

    Hi Michelle

    I was not too up on the Viking so I had to do a bit of digging. right off the cheap insulation system would put me off, and I know the Artesian really well, I toured the factory in January in Vegas. its built better than 90% of the stuff out there and def in a higher class than the Viking IMHO.

    performance wise they are both middle, loads of small inexpensive jets and just a few of the hi flow therapy massage jets, the actual performance will be a bit better on the South seas because it has a diverter which gives you flow control to concentrate the water likely into the foot dome. That brings me to the only thing I don’t like about the South Seas and that is the floor dome… Bloody tripping hazard!

    check these guys out they are near and Carry master, that brand and Artesian are my top two. the advantage of Master is they have factory support and dealer support, Artesian only has dealer support.

    Leisure Works LLC
    Remove
    Details from Google Maps
    41430 Grand River Avenue a, Novi, MI 48375
    http://www.poolandspasale.com
    +1 248-348-7727
    4.8View in Google Maps

    or

    Hot Tub Store
    They were super rude and was not willing to let me chat to a sales rep.
    Remove
    Details from Google Maps
    8787 Hall Rd, Utica, MI 48317
    thehottubstoremi.com
    +1 586-739-9111
    4.2View in Google Maps

  429. Reply
    admin October 2, 2018 at 9:35 am

    Hey Ben

    Sorry I should be clearer 11k is a good price, I don’t think they would go to 10k on that tub… maybe try and saw off in the middle but if you end up at 11k that’s a good number.

    pretty crazy = loads of goodness, most full size spas do not have the power and jetting of that little monster

  430. Reply
    admin October 1, 2018 at 5:54 pm

    No don’t shim… you need to level the area.

    Easiest is to put crusher down level it then carefully set the tub in place (use 2×4 and slid the tub into place then lift and remove the timber)
    then clean around the edge of the tub and trim around the tubs base down tot he ground to keep the crusher from running out over time.

  431. Reply
    admin October 1, 2018 at 5:49 pm

    That’s not a bad price on that tub, btw it’s almost the same price to go to the 7.25.

    Its a pretty crazy system for a small spa.

  432. Reply
    admin October 1, 2018 at 5:27 pm

    Hey Edward.

    Toronto is my old stomping grounds πŸ™‚

    I got a good buddy there Griffin Ryan he can help you for sure.

    griffryan@hotmail.com

  433. Reply
    admin October 1, 2018 at 5:23 pm

    Hey Dory

    Yeah, you could get one from the guy in Rocklin, I have a couple service guys registered with the site there, I just called to see if they can do deliveries.

    Ill email you direct

  434. Reply
    admin October 1, 2018 at 5:16 pm

    Hi Jamie

    yeah, the South Seas by artesian are decent spas for sure, but you got a great guy there Todd Hot Tub & Spa Emporium – Rocklin Store

    This guy is super good, takes great care of his customers and carries master.

    Hot Tub & Spa Emporium – Rocklin Store
    Status: HTU All-Star

    I met with these guys personally and have had many conversations with them. They carry Twilight, Healthy Living, Balance, Trainers, Nordic Spas which are brands we like.
    Remove
    Details from Google Maps
    500, 6620 Lonetree Blvd, Rocklin, CA 95765
    sachottub.com
    +1 916-899-3242
    4.6View in Google Maps

  435. Reply
    admin October 1, 2018 at 5:11 pm

    Hi Cindy

    So cal is goofy hardly any retailers left mostly the spas sold there are from the big event sales that come to the city every month.

    Coastal Spa and Patio Store
    Status: Unverified

    We don’t know anything about the dealer and they carry a confusing group of brands… Look at the Artesian, they might try and bait and switch it by “upselling you to a Hot Springs or Caldera but I would only consider the Artesian.
    Remove
    Details from Google Maps
    735 W Orangethorpe Ave, Placentia, CA 92870
    http://www.coastal-spas.com
    +1 714-693-3404
    4.5View in Google Maps

  436. Reply
    admin October 1, 2018 at 10:56 am

    Hi Robert

    Yeah, the boys at East coast are great, Dan Henry is the owner and I know him personally, good guy.

  437. Reply
    admin September 28, 2018 at 10:01 am

    Jacuzzi is a funny one, they were bought out by a big equity investment group and typically these types of brands spend a lot of money of branding, marketing etc and in the end build overpriced mid grade parts. This brand, in particular, uses a lot of proprietary parts and I am not a big fan of that at all. here is why: https://hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    Bullfrog has some good and some bad, again not on my top list but in my opinion better than the jacuzzi. here is a review of them: https://hottubuniversity.com/bullfrog/

    These guys carry a couple brands I do not like but they also carry Artesian which is a great well-built spa.

    Santa Cruz Fireplace and Hot Tub
    Approved: Artesian
    Not Approved: Caldera
    Remove
    Details from Google Maps
    920 Ocean St, Santa Cruz, CA 95060
    scfireplaceandhottub.com
    +1 831-479-9800
    3.9View in Google Maps

  438. Reply
    admin September 27, 2018 at 4:00 pm

    Hi Mike

    I called them today and had a great conversation with one of the owners, I am going to pop down and see the factory when I go to Vegas in November.

    Man, everything they say is the things I like, The insulation is not my number one but for anything south of the 40th parallel its almost meaningless…

    These guys really struck a chord with me, they care, they are small enough to take great care in what they are doing and have enough experience to do it right.

    I would say in Fla this will be a good buy.

  439. Reply
    admin September 27, 2018 at 12:57 pm

    Sweet let me know how it goes…

  440. Reply
    admin September 27, 2018 at 12:56 pm

    Meh! middle fo the road.

  441. Reply
    admin September 27, 2018 at 12:56 pm

    sounds like a good deal check the cover make sure it is lightweight,

    look between the pump and the motor for white build up indicating a future problem with the pump

    make sure it runs!!!

    don’t worry about dealer support, I can take great care of you there I have 2 service guys registered in the area and we can set up drop shipping from the factory on parts and chemicals if you need it.

    hit me up on chris@hottubuniversity.com if you need anything

  442. Reply
    admin September 27, 2018 at 11:43 am

    Hi Tina

    Hit these guys up they sell master and are good reliable dealers.

    Innovative Spas
    Status: HTU ALL STAR

    These guys I have met and spoken to and have a good operation with a great line of spas

    Owner: Whitney Elliot
    Dealers # +1 757-490-7727
    https://www.innovativespas.com
    whitney@innovativespas.com
    Remove
    Details from Google Maps
    155 S Rosemont Rd, Virginia Beach, VA 23452
    http://www.innovativespas.com
    +1 888-313-7727
    4.4View in Google Maps

  443. Reply
    admin September 26, 2018 at 10:14 am

    Yeah I really like the Twilight series but the nearest dealer to you is a ways away, there is, however, a lot of independant service guys in your area, both jeffs pools, and spa and Ken’s spa service are good. there is also an Artesian dealer not far called Tims they make a good therapy tub.

    try these guys they likely can help you as well…

    Tim’s Pools & Spas
    Status: Unverified

    We do not know the dealer but they carry Artesian which is a good reliable spa.
    Remove
    Details from Google Maps
    1065 Reading Rd, Mason, OH 45040
    http://www.timshottubstoremasonoh.com
    +1 513-777-3833
    4.8View in Google Maps

  444. Reply
    admin September 25, 2018 at 4:32 pm

    Yeah if you are handy its fixable for sure at 2k you cant go too far wrong

  445. Reply
    admin September 25, 2018 at 3:57 pm

    Hi Sara

    You can’t just dig a hole and pop it in πŸ™‚ you need to make a hole at least 3-4 feet bigger than the swim spa and it should be a concreted crypt with drainage in the bottom. It’s a big expensive job and you would want someone with experience in building foundations for houses or similar.

    the easier way to do this is is to pour a concrete pad on ground level, sit the swim spa on it and then deck up around the swimmer to make it look like its sunk.

    there is no limit to the size of a swim spa or hot tub that can be sunk its just critical that you leave access and have drainage either a floor drain or sump hole and pump to take care of any groundwater and over splash.

  446. Reply
    admin September 25, 2018 at 11:34 am

    Hi Tyler

    Both tubs are very similar in build quality but with the Beachcomber, first off stay away from the Hybrid option, Its old tech, and bad science you lose the waste heat from the motors and in a power outage you run a high risk of the equipment freezing up, also while both spas are very very similar in manufacturing quality and techniques beachcomber does not do anything above the mid-grade performance, the Marquis does to the mid-upper.

    Right down the road, you have Canadas largest seller of hot tubs… go see them, they do a great job!!!

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    https://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

    Called twice left message.
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.6View in Google Maps

  447. Reply
    admin September 25, 2018 at 11:04 am

    Hi Narva

    For the lower back, I look for the big 10″ monster jets in the footwell with a diverter and a big open footwell I sit in the floor of mine and divert a whole 6 hp pump onto the two monster jets and let them pound my lower back. I also look for a good neck jet system preferably the 3″ mid-low jets and again a system with 2 big pumps and a diverter system so you can steal the whole pump for the main seat and monster jets.

    Champagne Spas
    Status: Unverified

    We can not vouch for the dealer but the Artesian brand is a good pick, I would not recommend the Sundance
    Remove
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    5710 Kearny Villa Rd c, San Diego, CA 92123
    http://www.champagnespas.com
    +1 858-571-9020
    4.6View in Google Maps

  448. Reply
    admin September 25, 2018 at 8:37 am

    Hi

    If we were talking hot tubs I would say sure, Artesian makes great hot tubs and they build good quality swim spas, but where performance and especially depth really make a massive difference in a swim spa there is simply no one in the residential market that can tough the H2X right now.

    The build is top of the line and the flow rates are easily 40% higher and the depth is a massive difference, the Tidal fit you are up to your stomach in water you are up to your chest in the H2x… go see these guys, its worth the trip.

    Phoenix Hot Tubs & Swim Spas
    John Flanigan
    CEO Swim Spa International
    (423)-506-2913
    http://WWW.InternationalSwimSpa.Com
    Phoenix Hot Tubs & Swim Spas
    1746 West Ruby Dr Suite 104
    Tempe, AZ 85284.
    Remove
    Details from Google Maps
    Tempe, AZ 85284
    View in Google Maps

  449. Reply
    admin September 24, 2018 at 12:36 pm

    Hey Chad, good brand much better than anything else around you.

  450. Reply
    admin September 24, 2018 at 12:35 pm

    Hi Bonnie.

    warranty is rarely a reliable indication of quality, I know that sound wrong but consider…

    There is a cost to a year of warranty, some companies offer basic warranty and then you can buy extended years for usually around $200/year…

    Some companies just build it into the price! so what does it really tell you about the quality? nothing… it just means they built the extra 2 or 3 years into the price πŸ™‚

    a perfect example is brands like Master and Arytesian.. they offer 5 years on their top tubs and 1 or 2 on their entry level even though they are built the same with the same parts πŸ™‚

    I have not seen Bahama but I have seen enough Dynasty here from a dump and sale they did a few years back to say definitively that they were not well-built spas.

    On the other hand the South seas is built right.

  451. Reply
    admin September 24, 2018 at 12:30 pm

    Hi Bobby

    I opened one up in January and I was less than impressed… they should not be expensive they typicaLLY lower mid-price pint and in my opinion that is where they should be.

    The shell was a thin cradel supported shell with wood props under the seats to keep it together, there were no clamps on the plumbing and the insulation would never pass code for a house in any cold state. in short its middle of the road. https://hottubuniversity.com/reflective-mylar-insualtion-systems/

    The good news is you have two independent service guys there aaa and Brian’s so as long as you stick with a brand with good parts you can buy out of market because you dont have any great option locally πŸ™‚

  452. Reply
    admin September 24, 2018 at 12:23 pm

    Hi Nicole

    AF can be used with either but some spas can not use bromine esp if they use Ion filtration.

    Bromine was big when we were dealing with high chem levels in the 80’s at 3-5ppm the chlorine was so harsh and bromine smelled milder and felt gentler… it was still a halogen-based oxidizer and bad for you but it felt better… it also was not as effective of a sanitizer and a lot more money!

    No that we can run systems at such low chem levels there is zero advantage to bromine unless you are sensitive to the chlorine.

    Frankly the only time i ever hear of Bromine anymore is from pool companies selling hot tubs because they have no idea about hot water chemistry πŸ™‚

  453. Reply
    admin September 24, 2018 at 12:19 pm

    Hi Brian

    1. yes adjust hardness on any system.

    2. Absolutely on a swim spa goto the swim spa kit πŸ™‚

    3. Dichlor is milder but has to be in a granular form which makes it tiresome, trichlor is stronger and comes in a tablet so you can get a cheap dispenser load it up and not worry about it for weeks… easy and reliable… master does not recommend it because it breaches the black plastic and turns it grey.

    4. what explainer video πŸ™‚

  454. Reply
    admin September 24, 2018 at 12:13 pm

    Hi Colleen

    So there is a big equity investment group that has bought up a lot of these brands, the group that owns D1 also owns jacuzzi, Sundance, Hydropool, and a few more. the biggest issue I have is these guys specialty is making profit and marketing… these brands tend to come out expensive for all the wrong reasons. I also am adamant about staying away from proprietary parts, for me it is a deal breaker read this for more information… https://hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

  455. Reply
    admin September 24, 2018 at 11:51 am

    Coast is on my pending good guy list πŸ™‚ flying out to see the factory next month and anticipate it will be a good spa, I have seen them over the years and they are good tubs, they have been hounded by issues of support from the factory end but a good dealer should be able to mitigate that.

  456. Reply
    admin September 24, 2018 at 11:44 am

    Marquis is a solid brand and the price sounds good.

  457. Reply
    admin September 24, 2018 at 11:22 am

    I do not know what Bay tub is, i searched but found nothing.

  458. Reply
    admin September 21, 2018 at 8:52 am

    Hi Melinda

    I don’t but the guy down in west palm sells all over Fla, in Orlando you have loads of independant service guys so it should be easy to get service. There is not even a brand I recommend in the Orlando area πŸ™

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
    Details from Google Maps
    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.5View in Google Maps

  459. Reply
    admin September 18, 2018 at 3:22 pm

    Hey Melinda

    You do not have to worry as much about the insulation as you would in a cold climate. its hard to find the small tubs on display because they are not a big seller πŸ™

  460. Reply
    admin September 20, 2018 at 2:46 pm

    Hi Nicole

    you can use any cleaner, I personally really like Ahhsome.

    here are some tips for Aquafinesse

    Tips for optimum Aquafinesse use
    Fill the tub and heat it to the desired temp
    Test the water.
    Balance the hardness to 150 (about Β½ bottle Cal Boost)
    Balance the water alkalinity level to 150.
    When alkalinity is adjusted, test and adjust the ph. to 7.
    Add Aquafinesse at recommended dosage (see bottle side).
    Fill dispenser with chlorine pucks and put in the spa.

    Weekly:
    Balance Alkalinity and PH as above
    Add Aquafinesse
    Rinse filters – order this Handy cleaning wand for $32.95
    Shock spa one cap after every 4-5 bodies. Also, shock with 6 caps if heavy bather load or if water is cloudy.
    Be sure to replace the chlorine puck when it dissolves. You should be burning 3 tablets a week.

    Periodic:
    Deep clean filters every 2-3 months with Aquafinesse filter cleaner tablets.

    Things to remember:
    The spas pumps should be running when balancing the water.
    Leave at least 5 minutes between all water tests to ensure the added elements have been fully mixed into the spa.

  461. Reply
    admin September 20, 2018 at 2:44 pm

    The H2X unless you are a really efficent swimmer is a great spa, try swimming in it to see if its enough for you. then the endless and the top would be the Phelps.

    Frankly, the H2X is likely the best built best performance pump driven swimmer out there, and for most people more than they would ever need, the Phelps is really for people doing triathlons, iron man, kind of stuff or competitive swimmers.

    Innovative Spas
    Status: HTU ALL STAR

    These guys I have met and spoken to and have a good operation with a great line of spas

    Owner: Whitney Elliot
    Dealers # +1 757-490-7727
    https://www.innovativespas.com
    whitney@innovativespas.com
    Remove
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    155 S Rosemont Rd, Virginia Beach, VA 23452
    http://www.innovativespas.com
    +1 888-313-7727
    4.4View in Google Maps

  462. Reply
    admin September 20, 2018 at 2:38 pm

    Hey Ernesto.

    I was at the cal spa factory this winter, good guys and they are building decent tubs but they didn’t make the cut for my tier one. the shells are not a self-supporting hull they are cradel supported, and on their good lines they have Balboa but their entry level stuff they have Waterways and that’s a newish system and until it has been out a while longer I’m not touching it. So on their high end if you order the full foam option then the Cal is better.

    Sundance was bought up by a big equity investment firm that owns jacuzzi, D1, Endless pool, Hydropool and what kills these brands for me is 2 things. First the proprietary parts. Read this https://hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/ The other thing is the price, these heavily branded and marketed tubs cost a lot more, not because of the quality of performance but because of the marketing budget…

    Hot Tubs Albuquerque sells Marquis. try them

  463. Reply
    admin September 20, 2018 at 2:27 pm

    Hi Dial

    I’m not going to get into models because there is so much variance and a lot of it is just personal taste, the more expensive lines typically are better massage.

    both Artesian and Marquis are good builds.

    check these guys out, they probably have a local service guy

    Davids Home Entertainment
    Call Monday for Chris Sutton.
    Remove
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    2566 Asheville Rd, Waynesville, NC 28785
    http://www.davidshomeentertainment.com
    +1 828-452-5534
    4.0View in Google Maps

  464. Reply
    admin September 20, 2018 at 2:23 pm

    Hi Laurie

    The seals can be replaced if the motor is still quiet and running well, if it’s getting noisy then you can rebuild it at any number of local electric motor rebuild shops… just google it… It’s so hard to say if it’s worth rebuilding, depends on your luck, your financial position and whether you want a new tub.

    Artesian is a good tub for sure, you also have a Coast dealer they are pretty good

  465. Reply
    admin September 20, 2018 at 2:19 pm

    Hi Brian

    We are in the middle of a development application that is going to make all this easy for you πŸ™‚ beta for the dealer end was a success and version 2.0 is coming soon, the customer end for water chemistry, and service help and tips will be out in about 2 months. πŸ™‚ here is the explainer video https://youtu.be/UcPJl33ULOI

    Brand of chems does not matter so much but make sure they are for hot tubs for the regular stuff I like the Spa Marvel brand Enzyme and the Aqua Finesse Mineral system

    Mid-Chem Level 3-4 month water changes

    Chlorine granules, (chem levels at around 2 ppm chlorine)

    3 x 1.5 kg Chlorine granules Dichlor (three tablespoons a week)
    1 x 3kg ph down
    3 x 2 kg Alka plus
    1 x 680g cal boost
    2 x 3kg Nonchlorine shock
    1 eco pure filter
    2 test kits

    Low chem 9-12 month between water changes Spa Marvel

    An enzyme system with near to drinking water levels of chlorine, (chem levels at around .5-1 ppm chlorine)

    2 x 2 kg Chlorine tabs TriChlor (three tabs a week)
    1 x 3kg ph down
    3 x 2 kg Alka plus
    1 x 680g cal boost
    2 x 3kg Non-chlorine shock
    1 eco pure filter
    2 test kits
    4 enzyme packs
    1 Floating dispenser

    Low chem 12-month between water changes – Aquafinesse European skin therapy system

    Mineral system with drinking water levels of chlorine, (chem levels at around .5-ppm chlorine)

    1 x 3kg ph down
    3 x 2 kg alka plus
    1 x 680g cal boost
    2 x 3kg Non chlorine shock
    1 eco pure filter
    2 test kits
    3 aqua finesse 3-4 month kits
    1 Floating dispenser

  466. Reply
    admin September 20, 2018 at 1:24 pm

    Hey Sky

    That’s tons of money! again built well but you could have a tub built basically the same with way better performance for a lot less.

    Buying from Events in Seattle is fine, there are dozens of good independent guys there that can do service for you.

  467. Reply
    admin September 20, 2018 at 1:16 pm

    Hi Sky

    Beachcomber is a good tub all in all. I do not like the Hybrid option, nor do I feel they build anything in the really high-end performance wise and they are expensive.

    That being said The non-hybrid option comes into my Tier 1 recommended criteria from a build standpoint. https://hottubuniversity.com/beachcomber/

  468. Reply
    admin September 20, 2018 at 8:41 am

    $5500 is about as low as you can get a well made hot tub for. Much less than that and you are generally getting a cheaply made hot tub.

  469. Reply
    admin September 18, 2018 at 7:52 pm

    Round is hard to find man… Nordic makes one and they are pretty good, the insulation could be better but it is better than most…

    Anderson Pool Supply
    Nordic
    Remove
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    301 W Etna Rd, Ottawa, IL 61350
    anderson-pools.com
    +1 815-434-7362
    4.6View in Google Maps

  470. Reply
    admin September 18, 2018 at 7:49 pm

    go see the Nordic hot tubs, in your climate, they are perfect and should be close to your price point

    Paradise Valley Spas
    Jacuzzi, Sundance, Bullfrog, Nordic
    Remove
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    1872 Rollins Rd, Burlingame, CA 94010
    http://www.sfspas.com
    +1 650-651-7200
    5.0View in Google Maps

  471. Reply
    admin September 18, 2018 at 4:05 pm

    Hi Sylvia

    Hot Tuns of Rockville carry Artesian, Hot Tubs & Pool Tables Outlet in Laurel carry marquis, both good brands but no idea of the dealer integrity and with both those brands they basically have zero factory support for end users so you really need a good dealer… my goto guy in the area is there guys, they carry my favorite brand and have great support.

    Hot Tubs Inc
    Kevin Greenwood
    340-417-8728 kgreenwell@hottubsinc.com
    Master spa Micheal Phelps. Sam Greenwell daughter. I have spent me than a few days with Kevin the owner over the years and these guys run a great program and carry one of my favorite brands.
    Remove
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    1925 Norfolk Dr, Owings, MD 20736
    http://www.hottubsinc.com
    +1 410-257-6513
    3.9View in Google Maps

  472. Reply
    admin September 18, 2018 at 4:00 pm

    Of that group the Cal spa by a huge margin, its got all the right stuff. the Hot Springs is awesome at marketing as a good equity investment owned corporation should be πŸ™‚ But the proprietary parts are enough to make me run for the hills and you are paying a lot of money to help support that bloated marketing budget πŸ™‚ here is why I do not like proprietary parts: https://hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    The American Whirlpool group build those, Vita, Maxx, the build quality on the one I saw was mid-grade at best, it had a cradel supported shell, no clamps on the plumbing.

  473. Reply
    admin September 18, 2018 at 3:45 pm

    Hi Christy

    I love the Twilight but the LSX has the same twilight main seat and loads of other types of seating, I used to not like the line because you could only get it with a circulation pump but now you can… I think TS is one of the best tubs for the money out there bu the LSX if you don’t mind spending the bread is lovely…

  474. Reply
    admin September 18, 2018 at 3:35 pm

    yeah artesian is a great spa made right the Sundance is a great marketing company with goofy proprietary parts… https://hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    go look at the TS240 here:

    Hot Tub & Spa Emporium – Rocklin Store
    Status: HTU All-Star

    I met with these guys personally and have had many conversations with them. They carry Twilight, Healthy Living, Balance, Trainers, Nordic Spas which are brands we like.
    Remove
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    500, 6620 Lonetree Blvd, Rocklin, CA 95765
    sachottub.com
    +1 916-899-3242
    4.6View in Google Maps

  475. Reply
    admin September 18, 2018 at 3:32 pm

    Hey James

    order it here and help me :https://hottubuniversity.com/spa-marvel-us/

    I would not bother with the clean puck any more than once a year for normal circumstances.

    floating dispenser is the best, easiest, and the most reliable way to do it, and you just take it out when you use the spa… otherwise you are down to granular with adding every 3 days and if you miss it the water starts going off…

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Run pumps for 20 minutes
    4. Use test strips to test water
    5. Balance alkalinity to 150 (turn jets on for a few minutes after adding Alka Boost each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.6 – 8.2
    8. Fill floating dispenser with chlorine tablets and set to the first break in the threads (see image)
    9. Add Full bottle of Spa Marvel, Run pumps for 30 Min (Wait the 30 minutes before getting in)

    Weekly

    1. Make Sure floating dispenser always has chlorine tabs in it
    2. put 1 capfuls of shock (1cap/4-6 people) or at the end of each day used..
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter)

    **EVERY 8-10 WEEKS SOAK ONLY THE BLUE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE GREY COLORED FILTER (THIS HAS TO BE REPLACED EVERY 6-8 MONTHS DEPENDING ON USAGE).

    **IGNORE THE CHLORINE or bromine LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.

  476. Reply
    admin September 18, 2018 at 3:27 pm

    Tips for optimum Aquafinesse use

    Fill the tub and heat it to the desired temp
    Test the water.
    Balance the hardness to 150 (about Β½ bottle Cal Boost)
    Balance the water alkalinity level to 150.
    When alkalinity is adjusted, test and adjust the ph. to 7.
    Add Aquafinesse at recommended dosage (see bottle side).
    Fill dispenser with chlorine pucks and put in the spa.

    Weekly:
    Balance Alkalinity and PH as above
    Add Aquafinesse
    Rinse filters
    Shock spa with a non-chlorine shock one tablespoon after every 4-5 bodies. Also, shock with 6 tablespoons if there is a heavy bather load or if the water is cloudy.
    Be sure to replace the chlorine puck when it dissolves. You should be burning 3 tablets a week.

    Periodic:
    Deep clean filters every 2-3 months with Aquafinesse filter cleaner tablets.

    Things to remember:
    The spas pumps should be running when balancing the water.
    Leave at least 5 minutes between all water tests to ensure the added elements have been fully mixed into the spa.

  477. Reply
    admin September 18, 2018 at 3:25 pm

    yeah, stick with the hot tub chemicals don’t go using baking soda and vinegar too hard to figure out strengths and therefore dosages. no idea why it’s not going down… keep hammering it until it drops at least into the ok range

  478. Reply
    admin September 18, 2018 at 3:15 pm

    Hey Kevin

    So of that group the Coast is first, the Beachcomber a close second for build quality wise but stay away from the Hybrid option its bad tech and performance wise it’s the lowest of the three review here: https://hottubuniversity.com/beachcomber/ . The bullfrog is ok except the thin cradle supported abs plastic shell and forget all the bullshit about efficient plumbing and no leaks… lol loads of marketing and spin around that tub but other than the shell its good review here: https://hottubuniversity.com/bullfrog/ . Arctic and Sundance I would not have on my short list, great marketing, and spin but nothing special and proprietary parts… read this: https://hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

  479. Reply
    admin September 17, 2018 at 4:26 pm

    hi sandy its ok if the alk dropped to 120 the reason for hammering it up to 180 is so that after it drops it’s still ok… every week work it back up and it will slowly rise.

  480. Reply
    admin September 17, 2018 at 4:24 pm

    Nope. I would order it stock standard and use the spa marvel or Aquafinesse systems, you can order spa marvel here and help support the site! : https://hottubuniversity.com/spa-marvel-us/

  481. Reply
    admin September 17, 2018 at 1:12 pm

    Hi John

    Definitely, the Island over the Vector mainly because the vector has all the weird parts that you can only get from them and if that line is not a success then the parts just might not be available at all for long.

    South Seas are not artesian, artesian lower end is called island spas or garden spas.

    ozonators are on all tubs and the reality is they do very little. A good ozone system needs a treated air supply and primary, secondary and tertiary absorption tanks and off-gas destruct systems and cost thousands, hot tub use $200 cheapo systems that really have little effect on water quality.

    Spa Marvel acts as a catalyst to speed up the process, it targets in-organics that chlorines have a hard time dealing with and breaks them down so that they are treated easily freeing up chlorine to tackle things it’s good at like bacteria and other organics. Here is a new video I just did about salt water hot tubs that talk about enzymes as well. https://youtu.be/q8KRKGZrMfE

  482. Reply
    admin September 17, 2018 at 11:43 am

    Thanks, man!

    Uv, in my opinion, is the best of the upgrades but my argument is still the same, there is a better tech for less money. I like the three-pronged attack of an Enzyme to break down inorganics, a small amount of chlorine to deal with organics and the Ion filtration to kill bacteria on contact. we run our spas at .5ppm and go 9 -12 months between water changes (disclaimer I recommend you follow local state, federal or provincial guidelines for chemical levels)

    The ABS is an OK option but I would just put patio stones down… spreads the weight giving you better settling and provides insane protection for the bottom of the tub…

  483. Reply
    admin September 17, 2018 at 10:47 am

    Go see these guys they carry master and have good service and care levels

    Innovative Spas
    Status: HTU ALL STAR

    These guys I have met and spoken to and have a good operation with a great line of spas

    Owner: Whitney Elliot
    Dealers # +1 757-490-7727
    https://www.innovativespas.com
    whitney@innovativespas.com
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    155 S Rosemont Rd, Virginia Beach, VA 23452
    http://www.innovativespas.com
    +1 888-313-7727
    4.4View in Google Maps

  484. Reply
    admin September 17, 2018 at 10:41 am

    man Roger I got almost nothing for you there πŸ™ the only brand we like in the area would be Marquis, a well-built line of tubs but zero factory direct support so it’s very dealer-centric if the dealer is good yer ok but if not yer kind of stuck πŸ™‚

    I don’t know these guys at all…

    B & M Pool, Spa & Patio
    Approved: Marquis
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    6020 GA-21, Rincon, GA 31326
    http://www.bandmpools.com
    +1 912-826-1997
    4.0View in Google Maps

  485. Reply
    admin September 17, 2018 at 10:38 am

    Hi Michael

    I don’t have time for a discussion forum and there are good ones already and they are toxic, the information gets diluted, they just become a battleground for the marketing and bullshit and there are just too many hidden agendas. Although it might be fun to have a forum with a high level of security so it was clear who each person was and what their agenda would be πŸ™‚ have it exclusive more like a debate forum with only a dozen or so experts πŸ™‚

    Stay with the standard system, use the eco pure standard Ion filter with spa marvel or aquafitness. There is a link on the main page to buy Spa Marvell direct delivered for a good price and it helps support the site! here is a good video on water management systems including salt and enzymes- https://drive.google.com/open?id=1Um1Wu0uwDMDPq3eN6QMK0DnHjkOrM_j8

    https://hottubuniversity.com/spa-marvel-canada/

  486. Reply
    admin September 16, 2018 at 5:30 pm

    Hey Chris!

    Saskatoon! I sent 3 tubs there last year πŸ™‚

    Legends are good as long as it does not have a circ pump, the circ pumps are a pain in the ass.

    Coast and beachcomber are very similar. stay away from the Hybrid option on the Beachcomber and the beachcomber only does to the mid-scale on performance spas where the Coast hits up to the upper end.

  487. Reply
    admin September 16, 2018 at 9:17 am

    Yay!!! πŸ™‚

  488. Reply
    admin September 16, 2018 at 9:16 am

    Hi. The app back end for the spa shops is ready now. The customer side will be available on the site in a few months. Here is the intro video for retailers. https://drive.google.com/a/hottubuniverse.com/file/d/1j1mt1oTLZNpK-4TOpCdjF3Fu9X71nCyD/view?usp=drivesdk

    Badly built spas fail… often… I have customers who spent 10k on crap and 4 years later trade it in and get 3 or 4 k back after spending 2 or 3 k to repair it… there are a lot of little things we can argue about but you need at least the basic build quality.

    Salt water is old outdated tech here is a sneak peak at a new video about salt… needs edited but go on and have a gander. https://drive.google.com/a/hottubuniverse.com/file/d/1Um1Wu0uwDMDPq3eN6QMK0DnHjkOrM_j8/view?usp=drivesdk

  489. Reply
    admin September 15, 2018 at 3:04 pm

    Hi Bill

    Either the Clarity or the Marquis will be well built efficient spas.

    The Marquis you need a good reliable dealer as there is no factory support for the end user, the Clarity has a super good customer hotline so if the dealer ends up being a dud you got a fallback. I also really like the new shell design on the clarity, loads of space…

  490. Reply
    admin September 15, 2018 at 3:02 pm

    I carried them for a few years but man all the parts are goofy and super expensive, and the price they want for a liner pool made out of foam is wack… you can buy something like Getaway for the same money and its a proper spa with good east to source parts.

    Go see this guy he does the getaway spas bang for the buck one of my top entry level spas

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
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    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    3.1View in Google Maps

  491. Reply
    admin September 15, 2018 at 2:55 pm

    Hi Adam

    that’s way too little info to help you man πŸ™‚ typically older tubs were better built this new world of planned obsolescence means most shit nowadays is designed to fail.

    look at a few things… the cover… should be light and in good shape its $600 to replace, the equipment should be clean and rust free, especially look at the heater terminals and the part between the motor and the pump where the shaft goes into the pump head, there should be no rust or white deposits.

    Make sure you see it running and test everything!!!

  492. Reply
    admin September 15, 2018 at 2:52 pm

    The dealer for master is the biggest guy in Canada, he specializes in remote sales and sells spas coast to coast, the bastard sells 50 or 60 a year in my market even… But the reality is he is good at it, and if he is smart he will be running the new HTU service app soon which will make him even better πŸ™‚

    If you were here saying you were looking at a Coast or Artesian or Marquis I would say stay local but man those brands you are mentioning are not even in my Tier 2 group and miles away from the tier one stuff.

    Jacuzzi is now owned by a big equity investment group and the main issue I have is not only is it way expensive its expensive not because it’s great but because they spend so much money on branding and bullshit marketing! the proprietary parts alone would make me run for the hills. I’m the biggest service company in eastern Canada and we refuse to even work on jacuzzi and Arctic because of the parts… watch this: https://hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    The Arctic along with the parts nightmare also has a seriously underinsulated spa as does the Maxx… Neither of these inexpensive insulation systems would be anywhere near good enough for your house so they are not good enough for your hot tub… that Arctic comes in at around R-8 and the Maxx about the same, the minimum for a new home in your area is R-25! watch this for a better explanation, also neither of these spas clamp the plumbing lines and the Maxx is a cradle supported shell to boot!

    I grew up not far from you πŸ™‚ I got a very good trusted buddy that can help you hit griff up… griffryan@hotmail.com

  493. Reply
    admin September 15, 2018 at 2:41 pm

    hard to say, but I have no dealers listed near you but there are 5 independent hot tub service companies in your area so I don’t think it will be an issue…

  494. Reply
    admin September 15, 2018 at 2:37 pm

    Hi, Marcy, I hope that was a Typo and its supposed to be a Twilight… A Limelight is a hot springs spa and definitely not on my good guy list

  495. Reply
    admin September 15, 2018 at 2:35 pm

    Hey Rick

    I’ll join you for that beer! Just cleared out all my pending requests for help last night to wake up to 15 more πŸ™

    Only the Marquis would I consider as a top spa, and some of that is speculation… They are a weird group, every other brand I like has made big efforts to contact me and get me out to see their factories and been open and clear and these guys don’t even return my calls and so far refuse to let me verify the build by seeing the production line!

    Im a toronto buy myslef πŸ™‚ and I got a really good buddy i know and trust that can absol;utely help you, Griff is a top guy griffryan@hotmail.com

  496. Reply
    admin September 15, 2018 at 2:29 pm

    Totally right, Paul, they are a consumable… they tried different things but there is a weight issue… no real good solutions out there… 3-5 years is about it. I always try and concentrate on the quality of the outer vinyl, its the important part, then no matter what when you get it new open it up to take the cores out and go over every edge and seam with tuck tape! It will extend the life by 2 years if you take good care of it πŸ™‚ also get the 5″ with aluminum c channel and make sure it has a center baffle.

  497. Reply
    admin September 15, 2018 at 2:26 pm

    Hi JoAnn

    The PDC I really don’t know, so I had to sit through their factory video and there are definitely some concerns I have and I could not put this spa into my top recommended brands. The first this was even though they do a hand-rolled shell it looks like they only do a single layer and then adds pedestal supports to keep it from falling apart, these cradle supported shells are not nearly as good as a multilayer hand rolled self-supporting shell here is a video explainer on shells: https://youtu.be/_T9DY6am_E0

    They also use a Gecko pack and personally I won’t sell anything that does not have Balboa, they have some key patents that give them a massive technological advantage. The wood frame is well built but they absolutely should be using pressure treated for the bottom rail.

    The really big issue is the insulation… In PA the building code says R-20 or 25 is the minimum for a house insulation system you spa needs at least that and the styrofoam on that tub is about R-5 and the mylar around R3 for a total of R-8 this is just cheap and way underinsulated for a cold climate, this reflective foil technology was basically banned in any regulated industry in the 80’s and now is making a comeback in unregulated industries like the hot tub world… watch this video for an explainer on insulation. https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

  498. Reply
    admin September 14, 2018 at 12:24 pm

    Hi Robert

    The bullfrog, Viking, and Vita are not in the class of the Marquis or Twilight.

    the Marquis is much more reliant on a good dealer as there is little or no factory support for end users whereas master has a robust back-end customer care system. also when it comes to therapy massage the Twilight is pretty much in a class of its own…

  499. Reply
    admin September 14, 2018 at 12:17 pm

    mike hit up my good buddy Griffin, he can help you, also coast is pretty good, they have some service issues it sounds like form the reviews and conversations with dealers but all in all build one of the better spas.

    griffryan@hotmail.com

  500. Reply
    admin September 14, 2018 at 12:15 pm

    Hi Nick

    You wont find too many but in salt lake soakers sells artesian and there entry line garden spas is pretty plain jane and well built and insulated

  501. Reply
    admin September 14, 2018 at 11:59 am

    Hi Janet

    I’m not a big fan of either for entirely different reasons, the strong spa because of the one I reviewed here: https://hottubuniversity.com/strong-spas/ The Hot Springs, because it is full of proprietary parts, see this for an explanation on why I do not like proprietary parts: https://hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    go see Ted, he sells good stuff and does good service:

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
    Remove
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    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    3.1View in Google Maps

  502. Reply
    admin September 14, 2018 at 11:49 am

    I know… sometimes it’s like buying a used car πŸ™‚ the whole reason I started this site is that it drove me crazy the amount of utter bullshit and lies that float around in this totally unregulated industry.

  503. Reply
    admin September 14, 2018 at 11:47 am

    I need to fix that πŸ™‚ I meant its a monster in terms of usable space, it has a great open seating and footwell area that is just awesome in a water environment πŸ™‚

    Its got good parts, good plumbing, and good insulation.

    the lighting looked goofy to me as well but its actually new diffuser lens and it seems to work pretty good, usually, you get these bright points of light these lenses make it a softer glow. I don’t love it or hate it

  504. Reply
    admin September 14, 2018 at 11:20 am

    Hey Chad

    of those three the Bullfrog and there is a beachcomber dealer near you and they are good. The build quality is good on both, the only issue with the bullfrog is the but neither of those two brands does any really high-end therapy massage spas.

    I do have 2 good independent service guys registered with the site there I’m calling them to have a chat but if they are good which most of these independents are it means you can buy any tub with a good parts list and save a pile…

  505. Reply
    admin September 14, 2018 at 10:55 am

    Yeah for sure, you can buy expanded foam kits at home depot for around $450, I also can get you the Icynene kits but they are more expensive

    Alternatively, you could get fiberglass pink and industrial garbage bags, take the batons and wrap them in the garbage bags like a present and seal the bags with tuck tape, then take the skirts off and pack them loosely around the shell try not to compress the fiber too much and remember to keep the front area around the motors open, if you get an overheating you might have to put vents in the skirt near the motors to get goo fresh air into the system.

  506. Reply
    admin September 14, 2018 at 10:35 am

    Hi Marcy

    The American Whirlpool is middle fo the road, its what most spas are built like but certainly not in my tier one group. I opened one up in January and the shell was a thinner cradle supported shell, the plumbing was not clamped and the insulation system would never meet approval in your state for a house so it’s not nearly good enough for your hot tub.

    If they are late on delivery you might have a chance on a refund but depends.. if I were you i would go at it not from the point that you have changed your mind but that the delay is unacceptable.

    if you manage to get it back go see these guys:

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
    Details from Google Maps
    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  507. Reply
    admin September 13, 2018 at 1:52 pm

    Hi Kathleen

    that’s a great price. almost too good, is it a new model?

  508. Reply
    admin September 13, 2018 at 1:51 pm

    In the Jacksonville Fla area, there is only one brand locally I would even consider would be Splash Pools and Spas they sell Artesian which is a good brand, but I don’t know the dealer.

    These guys in West Palm do a big sale in Jacksonville every year and have a couple service guys down there so you might want to try them.

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com

    Details from Google Maps
    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.5View in Google Maps

  509. Reply
    admin September 13, 2018 at 1:02 pm

    Hey, Tom

    Coast I like but they have been dogged by bad reviews specifically about back up support on the corporate end. jacuzzi, not so much I have a real issue with this proprietary parts game and these hot tub companies that have been bought out by equity investment firms tend to have a business model that centers on big brand campaigns and advertising and huge marketing budgets and that artificially increases the price of what are often mid-grade spas to the top end price… https://hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

  510. Reply
    admin September 13, 2018 at 8:49 am

    Hey Darcy

    The bay area is a very special place, where there should be 100 dealers there are like 12, and where I would expect to have 5 independent service centers there are like 30!

    The dealer that are still there are almost exclusively the mid-grade heavily branded big margin overpriced spas that I don’t recommend… The reality is that area and a lot fo the west coast are very unique, The combination of insanely high property values and a lot of long-standing event sales, state fairs, and expos have killed off most of the brick and mortar locations.

    The good news is with so bloody many service guys down there you can safely buy from out of the market and be pretty much assured a good level of service.

    I have been sending tons of people to this guy in Sacremento, I know its a trip but worth it, the guy has great brands, prices, and service and he is one of those guys that takes good care of customers. There is a Marquis dealer called pacific coast but frankly, the brand is unconfirmed as they won’t let me in to inspect the factory and the dealer is an unknown, the problem with the brand is it has little or no factory level support for the end user so the local guy is important.

    Hot Tub & Spa Emporium – Rocklin Store
    Status: HTU All-Star

    I met with these guys personally and have had many conversations with them. They carry Twilight, Healthy Living, Balance, Trainers, Nordic Spas which are brands we like.
    Remove
    Details from Google Maps
    500, 6620 Lonetree Blvd, Rocklin, CA 95765
    sachottub.com
    +1 916-899-3242
    4.6View in Google Maps

  511. Reply
    admin September 12, 2018 at 8:49 am

    Hi Chris! Great name by the way πŸ™‚

    The insulation, if you are in a cold climate, makes it a no go for me right away… That is bad tech in my opinion… Check out this: https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

    For the rest, its hard to say, can’t see if the jet lines are clamped, can’t see if the shell is self-supporting… Sorry… But dude where you live you need thermal mass, the minimum for a house in your area is r-20 I think that radiant barrier is R3 plus maybe 2 or 3 for the little bit of foam πŸ™‚

    try these guys

    Concord Pools & Spas
    jeffk@concordpools.com
    Remove
    Details from Google Maps
    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949
    4.5View in Google Maps

  512. Reply
    admin September 12, 2018 at 8:41 am

    Hi Jon

    The Legacy was a line Master did for years and still does in a limited release. the build is the same, although the 2018’s used the CMP jetting to trial it, the trial was good and they now use it on all lines.

    The warrant was 1 year but they might have bought an extension through Master or more likely through the dealer… Get the serial number and call master…

  513. Reply
    admin September 12, 2018 at 8:25 am

    I do!!!

    good tub, good insulation, mid-performance mid grade shell, good parts… read this: https://hottubuniversity.com/bullfrog/

  514. Reply
    admin September 12, 2018 at 8:24 am

    Hi Colleen

    you are right, its a messy shitty industry, commissioned sales guys that make more the more they get for the tub, cloudy hidden pricing and because it is unregulated loads and loads of spin, marketing, lies, and bullshit!!! It made me so damn angry I made this site and spend 4 hours a day helping people… I swear I need my head examined!

    first off there is a search bar at the top of the page! type in anything you want to know… try things like chemical, insulation, or the brand of spa you are looking at, jets, pumps, therapy, saltwater, etc πŸ™‚ that will help!

  515. Reply
    admin September 12, 2018 at 8:18 am

    Hi Ryan

    Don’t do salt… old tech that is finicky unreliable, corrosive to the decking and or concrete around the tub, and it only gets you to around 2ppm chlorine…

    Now I don’t advocate going below health and safety recommendations for your area but personally, I’m using Aquafinesse on one spa and Spa Marvel on one and I use them a lot and I’m staying around .5ppm chlorine on both with regular shocking.. beautiful… I like both the systems they both work great…

    Ok, I went away and shot a video for you… You get the first ever view of anyone πŸ™‚ Even before my editing guy gets to it and takes out the swear words and outtakes, ill email you a link but don’t share it!!! Ill also send you tip sheets for spa marvel and Aquafinesse. πŸ™‚

  516. Reply
    admin September 11, 2018 at 1:20 pm

    Lmfao! No idea!!!

    I meant to say that the Clarity is a monster in terms of space, its got a really wide open seating area, and tons of leg room, I love the open areas. when you think of being in a water environment where you are floating its not an advantage to have contoured seats because you are floating and don’t even notice the comfortable seating, having a lot of open space to move around, and a lot of leg room is great.

    i just looked at the video , good review πŸ™‚

    here is what I said in response:

    Hey, Rob good review! That MS30 pack was a nightmare! It was supposed to be an improvement because what Balboa did on that was extend the heater length by making it into a coil, it was supposed to be a never fail heater because on a longer core the heat per inch is less… great theory but it ended up being no better than a regular heater and the replacement was a lot more expensive, i think they only used it for a year on a limited range to trial it then went back to a standard pack… That shell is a self-supporting hand rolled shell, the frame does not support the shell like on cheaper shells it is only there to hold the skirt on. Notice the corrosion on the back of the pumps and the mold growing on the wood? that leak you found was an issue for a while and is why the paint is peeling there is evidence everywhere of a wet environment but I think its mold you are looking at not rot, and an ABS pan would have made that problem worse by trapping that moisture in. that damp environment also would have greatly accelerated the motor failure although yer totally right, there is too much foam in there, there is now a barrier between the motors and foam on the newer models.

    Another guys response was very good as well…

    Good observation. Which brand/model do you actually own? Doesn’t sound like this unit is your own.

    The foam work is better than most I have seen. I am a bit disappointed that Master doesn’t shield their pump motors and/or mechanical parts from being factory foam over-sprayed.

    Also, it appears the housing/internal bottom of the spa is actually open and exposed to the elements (e.g. ambient intrusion of the ground or floor/decking surface underneath). Is this actually good to allow the unit to breathe or a design flaw?

    Hot Tub Expert… I did some research….

    This model is Master Spa’s entry level. I also should point out the abs bottom is available as option. The abs bottom is design to keep uprising elements such as cold air, moisture, and bugs from getting in.

    I can’t say there’s anything wrong with painted 2x wood in the under carriage of this tub. White wood or pressure treated wood can withstand quite a bit when it comes to “rotting”. By the way, discoloration from water contact whether pressure treated or white is not the same as rot. And, discoloration doesn’t exactly mean the wood supportability is compromised.

    Having water leak is fixable like with anything. And if the leak is undetected, anything the water comes in contact can easily lead to discoloration.

    Lastly, Master Spa shells (the tub part you sit in) all have better shell production methods called hand-rolled. Sadly, this method of application can only be found in a handful of manufacturers on the market today.ο»Ώ

  517. Reply
    admin September 11, 2018 at 11:56 am

    Hi Mark

    The jacuzzi and Sundance are owned by the same equity investment group. the problem I have with these big corporate groups is they spend soo much on spin, branding, marketing, and crap that the tubs which in many cases are mid grade are priced like crazy super high end and they just are not… And the big issue I have with these two and the Caldera, hot springs arctics etc is the proprietary parts game, watch this video for an explanation. https://hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    I would be extremely leery of the Costco tub, I have never ever seen a good quality tub at a mass merchant, they are what they are, cheap… and forget the reviews because Costco allows you to create an account to write a review with no membership attached to it anyone can go make 20 email accounts, write 20 reviews and influence a product and if you don’t think this happens think again… You can not trust any review that does not have a rigorous verification process and even those are only slightly better…

    Russo’s Pool & Spa In chicago carries marquis which would be ok or try these guys:

    Spas Factory Direct
    Emailspamanone@hotmail.com
    Remove
    Details from Google Maps
    3919 Grape Rd, Mishawaka, IN 46545
    +1 574-272-2160
    5.0View in Google Maps

  518. Reply
    admin September 11, 2018 at 11:24 am

    HI Satyen

    I opened up a Vita in January and there is no way I would recommend it to a customer. the one I saw looked great outside, but the shell was a cradle supported shell which usually indicates its not thick enough or hand rolled to support its own weight, the plumbing was just dip glued with no clamps and the insulation would never meet approval in a regulated industry like house building in any northern US state. It had a couple inches of blue max type batton insulation (about R-6) and a radiant barrier which is max R-3 so total about R-9, now I’m sure they are going to spout some bullshit about the copper foil being better than the silver foil but there is zero science behind this claim, all radiant barriers do is reflect radiant heat… Minimum for a house in upper half the US or Canada is r-20 to R-25… watch this video: https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

    Dynasty I will just say watch the video and make your own judgment, I can say the one I opened was poorly made. https://hottubuniversity.com/dynasty-spa/

    Viking very similar to the Vita, Plastic shell, no clamps on plumbing and outdated insulation systems.

    Jacuzzi the problem I have is the proprietary parts, this is happening a lot now, guys are going out an making parts that just fit their hot tubs so they can trap your business on the service and replacement parts forever, the reality is none of these guys doing proprietary parts are doing it to make better parts, you can’t beat the good OEM stuff like Balboa, they are just doing it for profits… https://hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    I’m simple, I want 4 things at the minimum…. hand rolled fiberglass self-supporting shells with a vinyl ester resin core, good OEM parts, glued and clamped plumbing, and a good expensive high R-value easily removable insulation like Icynene…

    of that list, only the Clarity hits them all…

  519. Reply
    admin September 11, 2018 at 10:37 am

    Pricing is always tricky your area is expensive to do business in and the area is primarily supplied by local business so there is not the huge number of independents we see in places like LA which means buying from out of the market is not a great option for you.

    I would say you can get into an HL series or possibly a demo model of a twilight if you got really lucky.

    I do a lot with the guys on long Island, they simply do good work and take great care of customers, I have easily sent them 50 or 75 customers over the past 2 years and never heard anything but good feedback.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
    Details from Google Maps
    1282 Broad Hollow Road (Route 110), (Opposite Home Depot & the Airport Plaza), Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.2View in Google Maps

  520. Reply
    admin September 11, 2018 at 10:33 am

    Hi John

    I had to do some digging around on this one, haven’t really come across Thermospas too much πŸ™‚

    First off the shell designs made me smile, there are right out of the 80’s all the sharp angles and terrible use of space πŸ™‚ Water environments are all about space, and the footwells on most of the models make them no good for anything over 2 or 3 people.

    Jetting wise again this is right out fo the 80’s all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2k…

    Finally, the insulation, forget it these radiant barriers were basically banned in the 80’s in regulated industries, now in this unregulated industry they are the miracle insulator… laughable cheap outdated… https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

    local service can be great or crap, in some areas like LA where I have 30 independent service guys registered I would go ahead with an out of area purchase built in your area I have like 1…

  521. Reply
    admin September 10, 2018 at 4:40 pm

    Hi Heather!

    swim spas! they are year-round pools they are not cheap but if ya want a pool for all year that’s the answer… if the price tag is too high look for a 94″ tub with a big open footwell like the Precision seven by Clarity spas.

    Innovative Spas
    Status: HTU ALL STAR

    These guys I have met and spoken to and have a good operation with a great line of spas

    Owner: Whitney Elliot
    Dealers # +1 757-490-7727
    https://www.innovativespas.com
    whitney@innovativespas.com
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    155 S Rosemont Rd, Virginia Beach, VA 23452
    http://www.innovativespas.com
    +1 888-313-7727
    4.4View in Google Maps

  522. Reply
    admin September 10, 2018 at 3:33 pm

    Hi Lise

    So Jacuzzi is one of the big corporate brands owned by equity investment groups… loads of fancy branding, marketing, tons spent on advertising and in my opinion a mid-grade spa. The same group owns, jacuzzi, Dimension one, Endless pool, Hydropool, and Sundance that I know of and again, in my opinion, there are way better options for your money. Part of this issue I have with these groups is they are all about profits and one of the things they all do is get goofy parts made that are not industry standard so that they only fit their hot tubs so they can own your ass for life on parts replacement… Great corporate profit strategy but a shitty situation for the end user. see this: https://hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    Costco and frankly all mass merchants carry mid grade to low-end spas, this is a video I did of an evolution spa… https://hottubuniversity.com/strong-spas/

    go see these guys

    Krevco Swimming Pools & Hot Tubs
    Approved: Master, Twilight, Clarity, MP Legend, Healthy Living, Plug and Play
    Remove
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    700 Berry St, Winnipeg, MB R3H 0S6
    http://www.krevco.com
    +1 204-786-6957
    3.4View in Google Maps

  523. Reply
    admin September 10, 2018 at 12:31 pm

    Hi Kathlene

    Pricing is tricky… depends a lot on the area, the cost fo doing business in a region can vary dramatically, also the distance from the factory.

    I’ll see what i can dig up and get back to you

  524. Reply
    admin September 10, 2018 at 10:57 am

    Hey Sandy

    Use alkalinity increaser it cheaper… the trick is at the beginning of the cycle you really need to pound the shit out fo the alkalinity, its key sometimes it can take a KG to get there but once you do it the first time I find I only need a tiny bit every week and the ph stay perfect. I use chlorine because of its a lot less expensive. back when we were running 3-5ppm of halogen oxidizers then bromine was good because it did not smell as harsh but with the low levels you are running forget it…

  525. Reply
    admin September 10, 2018 at 10:51 am

    Hi Jason

    I’m personally not a big fan of the Hot Springs, I’m really anti proprietary parts, and they spend so much on the branding and marketing that the tub ends up costing way more than better-built spas using good OEM parts and frankly better performing and quality… here is why I’m not a fan of these guys who make goofy parts to just fit their spas: https://hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

    The Bullfrog would be a better tub, the only thing I don’t like is the ABS plastic shell. All the rage in the 80’s these shells were supposed to be cheaper and stronger but the reality is there were a lot of issues and most of the industry moved away from them, now the guys that do them try and re-enforce them with pedestals to keep them from failing but man you really can’t beat a good hand rolled self-supporting fiberglass shell…

    The Clarity is a new design and I love the open seating and massive footwell… the problem with ho tubs is always there are more seats than legroom and the clarity is just a parts monster. plus water environments are not about contoured seating and all that crap, you are floating and don’t notice that stuff, water environments are all about space… Plus its got good parts, glued and clamped plumbing and a hand-rolled self-supporting shell.

  526. Reply
    admin September 10, 2018 at 10:43 am

    Good price on the 748L

    I would not touch vector, I really don’t like the whole thing… they basically made special parts that just fit that tub, gave them different names to pretend they were something different, its all spin and the reality is having a spa with goofy parts in never good for the end user… watch this video… also if that line flops then it might be a nightmare down the road to get parts. https://hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/

  527. Reply
    admin September 10, 2018 at 10:38 am

    Hi Cyndi

    There are a few really well-built swim spas, Artesian, Coast, H2x, Phelps.

    Then there are a few really crazy good performing swim spas for athletes, Phelps, Endless, H2X

    Then there are deep swim spas…

    I think the best overall for anything less than national team high-end competitive athletes is the H2X I race kayaks, train 5 days a week and just finished racing the Canadian nationals so I’m pretty fit for a 50-year-old and I swim 3 times a week in a trainer 15 deep and only run it at around 60% of max current, I also like to relax and drink a beer or two and entertain and the depth on that swimmer makes it just such a more enjoyable environment. they are built right, performance wise the patented VIP injector plate technology increased their flow rates by almost 40%, and they are well insulated.

    Check out these guys, they are a bit away from you but I know they have service in your area because we have sent them a pile of people, and they just do a great job.

    Davids Home Entertainment
    Call Monday for Chris Sutton.
    Remove
    Details from Google Maps
    2566 Asheville Rd, Waynesville, NC 28785
    http://www.davidshomeentertainment.com
    +1 828-452-5534
    4.0View in Google Maps

  528. Reply
    admin September 10, 2018 at 8:27 am

    Hi Belinda

    Sorry for the delayed response.

    Build quality wise the Artesian seem to be consistent through the lines as is the Clarity.

    I have seen a Clarity with the new diffuser lenses and they look great, instead of getting a pin of light these just spread out a wash of light and it also has an underwater big led.

  529. Reply
    admin September 8, 2018 at 7:26 pm

    No Tom I’m consistent saying that Marquis on paper is a great Spa I’m also consistent in saying they give me zero visibility. It always worries me when somebody won’t let me into their Factory to verify what they’re doing. All the other brands including the master that I recommended to you and the Artesian and Coast have all invited me to their factories flew me down let me see everything top to bottom so I have visibility I can therefore say with certainty that they are doing what they say.

    I also can never get a return call from.them even when we pretend to be a customer needing help,

    So while build quality wise on paper they are a great tub there are two many unknowns. The local dealer I sent you to I know, and the brand they sell I have seen first hand at the factory level…

  530. Reply
    admin September 8, 2018 at 7:22 pm

    Man tough call I’m a bug fan of the twilight but the LSX has the same main seat and foot jets and more of everything. I have to admit I like the 8 footers but it’s because I like to sit in the footwell and jet the monster jets on my back πŸ™‚

    Either way yer gonna have a great tub. But also thinking of this… we get caught up in this world of immediate desire fullfillment is 6-8 weeks really that long?

  531. Reply
    admin September 7, 2018 at 3:57 pm

    Great analogy. the Nordic is better built with better parts and inexpensive, the HS spends scads on branding and marketing, uses a lot of goofy proprietary parts which I really do not like and in my opinion is a mid-grade spa with a big price tag and a fancy marketing bundle πŸ™‚

  532. Reply
    admin September 7, 2018 at 2:31 pm

    koko beach carries Coast, they are not 100% into my recommended brand yet until we do the factory review later this month. I also have a super dealer down in Calgary that I know sells a lot to that market, there are a couple good service guys in that area. Try these guys:

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
    Details from Google Maps
    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774
    4.5View in Google Maps
    51.06593, -113.99732

  533. Reply
    admin September 7, 2018 at 10:17 am

    HI Brian

    So I really like either the Aquafinesse or the spa marvel for hot tubs but for swim spas, it’s the Aquafiness, I don’t even think spa marvel does swim spa kits yet.

    I have great deals on the Aquafinesse year kit delivered right here, I’m trying to get a deal to supply Aquafinesse direct but not finalized it yet.

    https://hottubuniversity.com/spa-marvel-us/

  534. Reply
    admin September 7, 2018 at 10:08 am

    Hi Austin

    I would try the guys down at Black Pine Hot Tubs in Edmonds look at the artisans, they are well built.

    There is also a load f good independent guys in and around the Seattle area doing service I think you must have some big traveling road shows up there because the retailers are dying and being replaced with these service companies. it does open it up for you, when you have this many indepenadt around you can buy anything with a good parts list and be covered.

  535. Reply
    admin September 7, 2018 at 9:33 am

    Hi Andrew.

    Thanks, man It’s funny some people infer that I pitch master as one of the top ones because I carry it the reality is I carry it because of its one of the top ones πŸ™‚ as the biggest dealer of any brand in eastern Canada I can have any line I want. I chose this line because of the range of products all built right and backed up.

  536. Reply
    admin September 6, 2018 at 9:13 pm

    Hi Norm

    I like both from a build standpoint and they are fairly similar from a performance standpoint. both have a handful of the big expensive hi flow therapy massage jets and lots of the regular jets. If you goto the island elite line from Artesian you get the big master blasters that are great for feet legs, glutes lower back etc.

    If you ten goto a twilight you start to get lots more of the good hi flow jets and a super good neck jet system.

    In Seattle most of the dealers are gone, that area is hammered by big event sales, state fairs and out of state purchases I can always tell these areas right away because there are so few retailers and so very many independent service companies, I literally have 5 hot tub service companies there listed with the site πŸ™‚

  537. Reply
    admin September 6, 2018 at 4:08 pm

    Hi John

    They went over to CMP jets this year and initially I was concerned but I did some research and several of the brands is like moved to them over the years and they seem to be performing well. I have a new one here as I rotate my unit every 6 months or so cause I’m in the industry and its solid, we have very little trouble with them.

  538. Reply
    admin September 6, 2018 at 4:05 pm

    Don’t know the dealer and the brand on paper is the right stuff but they won’t let me go through the factory so that always makes me wonder… everyone else flew us down let us go through everything to verify build I can’t even get these guys to return calls so if they build like they say then yeah but make sure the dealer is solid because there seems to be very little factory level support.

    Try these guys they are awesome I send literally dozens of customers to them and they rock.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
    Details from Google Maps
    1282 Broad Hollow Road (Route 110), (Opposite Home Depot & the Airport Plaza), Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.2View in Google Maps

  539. Reply
    admin September 6, 2018 at 4:00 pm

    Aww sorry, dude and no the Vita is nowhere near the same build quality, I opened one up in March and it was a cradle supported shell, no clamps on the plumbing and a little batton insulation with radiant barrier… nowhere near to code in your area for a house so it’s not good enough for your hot tub… https://hottubuniversity.com/reflective-mylar-insualtion-systems/

  540. Reply
    admin September 6, 2018 at 3:50 pm

    Hi Mark!

    When looking at anything outside of 50 miles or so you really need to see what resources in your are for repair you have. I got a guy listed with us there called Spa Pool Equipment & Repair Yakima, WA 98902 +1 509-469-0552.

    As long as you stick with a brand that uses a good standard parts list you should be fine. and yes $12k is way over the top…

  541. Reply
    admin September 6, 2018 at 3:43 pm

    Leisure Works LLC
    Remove
    Details from Google Maps
    41430 Grand River Avenue a, Novi, MI 48375
    http://www.poolandspasale.com
    +1 248-348-7727
    4.8View in Google Maps

  542. Reply
    admin September 6, 2018 at 3:42 pm

    Yep, they build solid spas bottom to top. really just performance changes

  543. Reply
    admin September 6, 2018 at 3:41 pm

    Both are good from a build quality and on the mid-end lines they are pretty similar for performance but if you are going to the higher ends the master esp the twilight series kicks its ass. Also, Marquis is terrible for communication, we called and called and never get an answer back and the master has a seriously robust customer care system… so on the Marquis you are uber dealer dependant on the masters you have the dealer then a great back-end support system.

  544. Reply
    admin September 6, 2018 at 3:38 pm

    Good parts, it uses balboa control and heating system, but the radiant barrier insulation is pants… Watch this video this might be ok in Florida but there is no way in hell a cheap insulation system like this should be bought or sold in a cold climate… Watch this video… https://hottubuniversity.com/reflective-mylar-insualtion-systems/

    try these guys:

    Spa & Pool Center
    Status: Unverified

    The dealer is an unknown but the brand Artesian is solid.
    Remove
    Details from Google Maps
    8403 W Fairview Ave, Boise, ID 83704
    spaandpoolcenter.com
    +1 208-376-1514
    4.7View in Google Maps

  545. Reply
    admin September 6, 2018 at 3:25 pm

    Hi Kevin

    All in all I like Coast there are a lot of bad reviews about backup support but on paper the build is good, we are going down there to see the factory this month.

    The filter system is a bit of a gimmick it’s not, in my opinion, a pro, in fact, it’s a bit of a negative.

    It is an older filter system and the β€œspin” is great!! People love the sound of a β€œpressure filter” housing, heck it’s filtered under pressure! It must be good! The reality is almost all of the industry has moved away from this filtration system and moved on to β€œsuction side” filtration.

    There is one big difference between the two systems: On older β€œpressure filter” systems the water is filtered on the pressure side of the pump and on suction side filtration it is filtered on the suction side of the pump! That means that on this older pressure filter system the water goes through the pumps and through the equipment before it gets filtered!!! The accumulation of debris in the pumps and in the heater elements can cause damage and it just makes sense to filter that water prior to it going through the equipment That is exactly why 95% of the industry abandoned these old pressure side filters decades ago and moved to suction side filtration, it filters the exact same amount of water but it does it before the debris goes through the heater and the pump.

    I love the scaremongering suggesting that the debris will float back into the tub πŸ™‚ the reality is all spas filter well and the bigger size offer little or no real advantage, all filters do is remove debris from the water, its the water purification that sanitizes the water not the filters and all spas e