User Posts: admin

These guys are passionate about making good spas and it shows, they have been building hot tubs for a long time and they have tons of experienced staff. I ...

There are 3 kinds of hot tub companies. Ones that are great marketing companies building midgrade spas at stupidly high pricesOnes that build mid-grade ...

I've been in this industry for so long and seen so many crazy things. After talking with so many people who buy the wrong tub or pay too much for a one I ...

The ratings you see on a Rating site reviews can be anything from anyone and most of the time if it is really bad review or a really good review it's ...

The Base of a hot tub is what it sits on and there are a lot of options from basic vapor barrier to ABS bottom pans and Fiberglass trays. Scare tactics like ...

Circulation pumps also called "Hush Pumps", and "Silent Flow" pumps are sold as an advantage and often as an upgrade on Hot Tubs. The Pitch is that they are ...

Every manufacturer has a miracle system that will make owning a hot tub easier, and healthier and safer. In this Video, we take a quick look at the different ...

Great Hot Tubs or great marketing. You can't have them both and you can't relax in a brochure. There are 2 business models for Hot Tub manufacturers and ...

How Regular Hot Tub Sessions Relieve Arthritis Symptoms   Arthritis affects upwards of 350 million people worldwide, around 40 million of which are ...

USA Swimming, the National Governing Body for the sport of swimming in the United States announced the renewal of its partnership with Master Spas as an ...

Browsing All Comments By: admin
  1. Reply
    admin September 19, 2019 at 11:22 am

    Hey Jeff

    The 67.25 is pretty close to the same price as the seven-foot spas. when you think about it its the same basic equipment and just a little less wood and insulation. usually smaller spas have lower performance and cheaper jetting etc but that is a super high-end performance small tub.

    In general, I like the Twilights, they are one of the best performance spas out there and like all Masters, they build them well. Pricing is pretty standard throughout the year, even event sales and such really do not offer much in the way of price reductions it’s more a psychological tool to create urgency by making the customer believe that if they don’t act now they will lose something of value. the reality is the price you can afford to sell at is the price…

  2. Reply
    admin February 26, 2019 at 1:08 pm

    Hi Michelle

    For sure the Hollywood.

    I had a Vector and tore it apart and was not impressed. plus all the goofy parts are gonna be a nightmare to replace I found the jets to be flimsy the face plate is thin and it supports the spindle, I think they are not going to last and replacements will be a lot more than regular jets. plus I found it very gimmicky… all the extra diverters serve no real purpose and make it a complicated mess.

    Overall I was displeased with the quality control from the Marquis factory, they have reached out and assured us it is not the norm but so far have failed to do anything to prove the point, until they step up and get me in for a factory inspection, and or send me another tub to inspect or something concrete I’m really not willing to endorse the line. See the review here:

    go see these guys and compare the build on the Twilight the pricing should be similar and the build is better and the performance too.

    Bluewater Pools & Spas
    Remove
    Details from Google Maps
    2541 Dougall Ave, Windsor, ON N8X 1T5
    bluewaterpools.ca
    +1 519-969-8561

  3. Reply
    admin February 6, 2019 at 1:40 pm

    Hi Than

    I have the cost price for almost every brand but they always come with nondisclosure agreements and I could get sued for disclosing the information.

    Dealers buy at a price based on their volume and how they pay and the landed cost can vary wildly depending on those factors and proximity to the factory.

    Shipping less than Truckload (LTL) can add a grand a tub… shipping full truckloads can get down to a couple hundred, paying before delivery can save 5% paying by transfer over credit card can save another 5% and using a floor finance package can add another 5-10% There are a lot of variables…

    The truth is like any competitive industry everyone is trying to make enough margin to stay viable and get a decent income but not a lot of retailers are getting rich.

    Yes for sure you can get a better deal by paying cash but save that card till the end. a dealer saves 3-5% by not having to pay credit card processing fees so if you get a price for paying with a card hammer them for the 5% for cash… also go right now in the slow season!

  4. Reply
    admin August 14, 2017 at 4:46 pm

    Sorry Eric,

    This site is getting away from me, it used to be my personal rant space but now it’s something entirely different 🙂

    I need staff to help but I haven’t figured out how to monetize it and not loose the authentic real approach! if I sell my soul for the money (offers every week into the lower mid six digit frame) then the site is nothing but another discussion forum or other bullshit site, sometimes I just need a day or two off 🙂

    Hydropool and arctic I don’t really like for the similar reasons. They both do a few thing good and a bunch of stuff cheaply and spend a scad on the spin marketing, branding and BS. like Hrdropool has a good parts list but insulation and old school filtration systems and floor suctions, reflective insulation systems??? inexpensive solutions that are not good tech.

    Arctic is even worse, the cheapest parts you can buy, one of the cheapest insulation systems out there, no clamps on the plumbing lines and loads and loads of spin pitches and brand marketing.

    let me see what you have out there.

  5. Reply
    admin July 4, 2017 at 10:12 pm

    The Hybrid is a trademark gimmick that has the pumps outside the spa and is bad tech…

    what you are refering to is actually a better definition of “Hybrid” but usually called full foam with the pumps under the spa which is the best.

    The heat reclamation is pretty straight forward.

    The Venturis present on every spa and the ozone system always draw in air and inject that into the water so if the intakes are in the motor area the heat from the pumps gets injected directly into the water. it’s funny because the guys selling the cheap Perimeter insulation systems never talk about this because it really destroys their whole pitch… On one hand they claim that all the “trapped heat” is helping but they ignore the fact that the air is always being circulated when the pump is running which by the laws of physics means it is pumped out of the perimieter and into the tub and then out under the cover. Meanwhile, the outside cold air has to be drawn in to replace the cavity air… it’s why the whole pitch about the air space being an insulator is so non-science… in a thermopane window the intentionally remove the air and or fill it space with nothing or a captive agent with a high R value and then it is sealed so the air can not move… once the air can move beteen the zones it becomes a mover of heat, not an insulator….

  6. Reply
    admin January 18, 2017 at 9:57 pm

    Visitor Rating: 5 Stars

  7. Reply
    admin October 26, 2016 at 3:50 pm

    Visitor Rating: 5 Stars

  8. Reply
    admin October 21, 2016 at 2:49 am

    Visitor Rating: 4 Stars

  9. Reply
    admin October 21, 2016 at 1:52 am

    Visitor Rating: 1 Stars

  10. Reply
    admin September 8, 2016 at 1:28 pm

    Hi

    I am not aware of the brand Dr. Wellness.

    Ask the questions…

    Are the joints glued and clamped?
    What brand name are the jets, pumps and electronic controls? (you want ideally Balboa and waterways and you want threaded jets)
    Is the shell supported underneath by props and supports? (if there are props and supports it usually indicated a thin shell although they will pitch it as a bonus)

  11. Reply
    admin January 26, 2020 at 12:18 pm

    Both solid brands but the TS and LSX beat them for performance, they are the only tubs out there with four 3.5″ neck and shoulder jets, and the TS has more of the high-end 5.5″ large therapy massage jets than any other tub

  12. Reply
    admin January 26, 2020 at 12:16 pm

    hey Sharon

    1st off it could just be condensation… or it could be a failed heater.

    open the side where the equipment is, put a small space heater safely in the area and put the side back on, this will keep you safe from freeze up, keep trying the breaker and get in touch with service…

    download the spastar app run the troubleshooter…

  13. Reply
    admin January 26, 2020 at 11:44 am

    Hi Jan

    So both these tubs were in my top tier for years but From Artesian, I had open communication and they got me into their factory to verify production standards, etc. From Marquis I got stonewalled, they seemed to be keeping me away no matter what even when I was int he is and would to the factory tour for free! I got suspicious and bought a brand new one… it was a mess… 3 leaks, less than half the plumbing lines clamped, poor quality control.

    Microsilk has no science backing up any of the claims, I spoke to a GP and 2 dermatologists they all said it sounded dubious and when I asked marquis for any supporting doc to their claims I got nothing…

    In my opinion, the Artisan will be a better built, better performance and equal on efficiency, I am also not a fan of the 24hr circ pumps, I think they are a gimmick.

    The best thing for skincare in a hot tub is the add-ins like Spa Marvel. way lower chemical levels than AOP and better for your skin.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  14. Reply
    admin January 24, 2020 at 3:26 pm

    Hi Ryan

    the lights are daisy-chained to the light module in the front area.

    The first step is to take off the front panel and find the light module, it will be a small plastic box with anywhere from 2-6 grey wires plugged in, look for any that are loose and look around the area for any that fell out during moving.

    If your sure they are all in tight then take the side off where the light stop and again find the wires and make sure they are plugged in but im gonna bet you find it in the front.

    hit me up if you need parts or filters!

  15. Reply
    admin January 24, 2020 at 3:23 pm

    So I just looked online and it looks like the event is by a guy called John Erickson, I know him well 🙂 he is the biggest seller of hot tubs in the US and possibly the world I think he does around 7000 hot tubs a year (an average dealer does around 100-200

    He carries good lines that use good readily available OEM parts, in some areas I would be concerned about service but I have 8 service guys registered within the area and 2 within 20 miles of your location (had to guess from Ip address but somewhere around Yacolt?)

    Tall people really like the seating on the Contoured models like the healthy Living line, for crazy massage therapy look at the Twilight or LSX lines.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE! plus if you push the request service button it will put you in touch with me 🙂
    https://www.spa-star.net/

  16. Reply
    admin January 24, 2020 at 9:01 am

    Hi Marcia

    Im assuming you have never had a hot tub before.

    First-time buyers always want a lounger and why not? after all our dryland experience tells us loungers are comfy and they are! but second-time hot tub buyers almost never buy loungers and here is why…

    In a water environment, you float, you don’t notice the comfort features of loungers and they are hard to stay in and take up a ton of room, they are the least used seat in a hot tub with the exception of a very small slice of the population.

    Both these brands are middle of the road build quality and performance hence the price.

    You have 4 great brands around you trust me buying right costs you less over the long run.

    dolphin pools and spas do Bullfrog, just out of my top-rated group.

    Soakers do artesian and Leisure pool and spa do master both top brands also Clear springs in Orem does PDC all these are better options.

  17. Reply
    admin January 24, 2020 at 7:11 am

    Hi joseph

    My stance on filtration is more along the lines of its really not a huge issue either way. also water quality does not have that much to do with filtration it has way more to do with sanitation. all filters do is take the debris out of the tub and frankly, even the cheapo tubs filter effectively. I have never seen any tub with lots of debris floating around.

    I have no issue with the hot springs way of filtering either but its more of their typical marketing spin and bullshit that it is any real advantage. The bit of misleading craziness is that they say that it is 100% filtration! This is just using a buzzword to fool you… How all filter systems really work is the water goes through a filter which cleans all the debris out of the water, then that water gets dumped back into the tub so right away it gets mixed into the unfiltered water… over time more and more water is filtered and after a few hours, there is no debris left.

    The only way to really have 100% filtration is to pump the water through a filter into another container, then once it is all filtered you can put it back into the hot tub so again it does not really matter… All filter systems are good.

  18. Reply
    admin January 24, 2020 at 7:02 am

    Bullfrog
    Nordic
    AW

    In that order and AW barely makes the list and is a serious step down for the BF

    The rest are either overpriced fancy marketing brands with goofy proprietary parts or no go brands.

  19. Reply
    admin January 24, 2020 at 6:57 am

    Both good tubs, the Clarity is all about space the TS all about massage. Clarity is a solid tub with good jetting and stacks up against most of the tubs out there for the performance, TS is really in a class of its own for massage.

  20. Reply
    admin January 24, 2020 at 6:53 am

    its not the end of the world but its not a horrible idea either 🙂

    Your call… Sometimes we do find a new tub has more water issues on the first batch of water but a lot of it is down to overuse and inexperience more than anything…

  21. Reply
    admin January 24, 2020 at 6:49 am

    Brutal

    all you have is the corporate brands and Dynasty… honestly, man marquis might just be your best bet around there its the lesser evil.

  22. Reply
    admin January 24, 2020 at 6:47 am

    Hey Tony

    Thermospas is a lower-end price point tub, typical things like cradel supported shell and lower end insulation.

    I know the Rocklin boys and have been to their shop, solid guys and of the dozens of customers i have sent them I have never had any bad come back.

  23. Reply
    admin January 24, 2020 at 6:45 am

    Salt systems work reasonably well in pools, but with colder water, you need less sanitizer and its typically only on your dermal layer which can take a lot more abuse than your respiratory system. In a hot tub where you are breathing in the water vapor and steam its a lot more of concern. plus it just does not work anywhere near as well in hot tubs and the Canadian health authority just banned tons of the systems because they found they produce a toxin. and remember there is no difference between saltwater hot tubs and chlorine hot tubs they are the same thing, all a saltwater hot tub does is make chlorine out of sodium chloride 🙂

    20 years ago salt was a good improvement I took us for 3-5ppm of chlorine to around 2 ppm but the thing none of the hot tub manufacturers want you to know is that none of the onboard chem reduction systems on hot tubs work anywhere near as well as the add-in products, and of the add-in products Spa Marvel is arguably the best one out there, I have tried dozens of them and this shit works. what it does among other things is it handles inorganics really well and chlorine has a hard time with this so by taking a lot of the work out you can get by with lower levels of chlorine because now it mainly has to deal only with organics which it does really effectively. It also has the other advantages… it stabilizes pH which makes the water much easier to balance and it again makes the chlorine more effective by having the water stable in a range that chlorine works well in, it also protects the plastic and if you use it from new it gives you a lifetime guarantee on your jets, its also cheap and reliable… its a no brainer.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… And if you don’t agree we refund it all including shipping… so far never refunded any on 5 years…
    https://hottubuniversity.com/spa-marvel-canada/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  24. Reply
    admin January 23, 2020 at 5:57 pm

    Hi Martin

    Forget reviews Forbes says up to 70% are fake, its been corrupted by manufacturers and retailers its the new marketing ploy.

    Dude the Evolution tub from Costco is a Strong spa… see this video I did on one.

    And jacuzzi owned by a big equity investment firm and is not a great brand, middle of the road performance and lots of goofy proprietary parts make it a no go for me.

    If you want a solid reliable tub for that money got to Nordic, Dream Maker or getaway hot tubs, they are durable and reliable with good parts and the getaway and Dreamamker have great insulation.

    These guys do nordic or getaway i think

    Fraser Valley Hot Tubs
    Master Dealer
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    Details from Google Maps
    32912 Mission Way unit 10, Mission, BC V2V 5X9
    http://www.fraservalleyhottubs.com
    +1 604-618-4198
    5.0View in Google Maps

  25. Reply
    admin January 23, 2020 at 3:43 pm

    Aqua Living is a retailer not a manufacturer what brand were you looking at?

  26. Reply
    admin January 23, 2020 at 3:41 pm

    Hey David

    The only good brand near you is Beachcomber, but they are out to lunch on pricing especially considering performance wise all they hit is the middle-end they don’t do any really high-end therapy massage spas.

    There is a master guy in Mississauga call and see he might have service there. he is the brother of one of the biggest hot tub sellers in the country so he has solid pricing…

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

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    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  27. Reply
    admin January 23, 2020 at 3:37 pm

    The only local guy is Tims pool and spa they carry Artesian.

    The area is goofy, hardly any retailers left and loads of service guys, is there a big hot tub sales that happens there regularly?

  28. Reply
    admin January 23, 2020 at 3:34 pm

    Hi Matthew

    That sounds normal.

    Most spas only filter through the filter pump. It’s weird that they filter through pump pone as well but not a concern.

    There is no real difference… How all filter systems really work is the water goes through a filter which cleans all the debris out of the water, then that water gets dumped back into the tub so right away it gets mixed into the unfiltered water… over time more and more water is filtered and after a few hours, there is no debris left.

  29. Reply
    admin January 23, 2020 at 3:08 pm

    Foam is usually soap. try and limit the amount of soap getting in…

    – party naked! or if you wear suits rinse them well esp when they come out of the washing machine!
    – rinse off well in the shower
    – Avoid lotions and sunscreens.

    download my help app called SpaStar run the troubleshooting guide.

    also, get spa marvel… it really helps keep the water clear and easy to manage

  30. Reply
    admin January 23, 2020 at 3:05 pm

    Hi Colin

    all spas use UV stabilized acrylic so the sun won’t be an issue, besides the cover is on most of the time.

    here are general brands I like and dislike.

  31. Reply
    admin January 23, 2020 at 3:03 pm

    u2 dude

  32. Reply
    admin January 23, 2020 at 3:02 pm

    Im not a fan of Hot Springs, to be honest, they are a great marketing company with a great formula for corporate profits but the reality is its a mid-performance spa with a goofy proprietary parts list which again is awesome for profits but not very good for the end-user, stick with brands using a readily available OEM parts list, they will work longer and the parts are easily sourced and competitively priced. In my opinion, the proprietary parts game is a scam.

    They are both nicely laid out open footwell areas and nice design.

    Performance-wise the clarity has bigger pumps and more jets and more of the 3.5″ higher flow rate jetting as well… Its a better spa with better parts.

  33. Reply
    admin January 23, 2020 at 2:55 pm

    Hey Jason

    Sorry for the delay Im swamped!!!

    I was at the Calspa factory last January and they did not make the cut for my top group for a few reasons and $16 K is insane… that particular model is a pretty middle of the range performance spa with no serious neck and shoulder jets, those little 1.5″ jets won’t do squat for a tough tense muscle group like shoulders and neck. I would want 4 of the 3.5″ hi-flow jets for neck, also again the foot jet system is pretty basic and most of the jets in the tub are the 1.5″ low flows.

    The Coast is a better spa by far but that’s a bat shit crazy full pop retail price, especially for what is really a pretty basic jet package, again low flow neck and shoulder jets no foot jets and only four of the jets in the whole tub are the high ends 5.5″ high flow therapy massage jets. Honestly, you can get tubs built as well for $10-11k

    Good call on the Caldera, middle of the road performance again with proprietary parts!!! yikes!

    There are three service guys there and now I know why!!! everyone is likely buying from out fo the local market because of the pricing.

    Hit these guys up and look at the healthy living, its on par with the performance of the two units above, or if you really want a crazy performance spa look at the Twilights.

    Spa Tech
    info@spa-tech.ca

    780.901.7872 – After Hours 780.700.6736
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    8 Hillside Cres, Spruce Grove, AB T7Y 1C7
    View in Google Maps

  34. Reply
    admin January 22, 2020 at 11:35 am

    just emailed my number

  35. Reply
    admin January 22, 2020 at 11:34 am

    Hey Jason

    Not done Coast yet, waiting for an invitation.

    Dude, there is so much to unpack here…

    First off salt… its a gimmick, its 20-year-old tech it works ok on pools but is crap on hot tubs and all it does is make chlorine, and health Canada just banned half the systems including Arctic (blue falls mfg) because they found out they make a toxin. All it does is get you to around 2 ppm of chlorine, its finicky, expensive and has a high failure rate. stay away from it, the one thing none of the manufacturers want to admit is that none of the miracle chem reduction systems are anywhere near as good as the add=in products like spa marvel… It not only gets you to 0.5 ppm chlorine (four times lower than salt) but it makes the water much easier to manage… where the salt is corrosive and destroys your decking, concrete, etc the enzymes up your guarantee on the jets in your tub to lifetime. Almost no one does salt excpet the big corporate brands building mid-grade products wrapped in a healthy dose of bullshit, spin, and gimmicks to justify the high prices… If you are going to buy any onboard system (and I do not recommend you waste your money on any of them) Get UV… it what they use for drinking water…

    The Arctic has a good shell but that where it ends. the parts are all Chinese proprietary parts, they don’t bother to clamp the plumbing and the insulation is low R-value its one of these brands that are really middle of the road build quality but tons spent on 90’s style marketing and advertising and branding to make it seem high end…

    Coast and beachcomber are the only two local brands I would even look at.. You also have 4 independant service companies there so if you stick with brands using good OEM parts you can buy from out fo the market just stay away from the asshats doing proprietary parts, its a scam…

  36. Reply
    admin January 22, 2020 at 10:13 am

    Hi Dan

    For long Island (an expensive place to do business it is a solid price.

    I like Coast but do not have visibility of the production as I do with my top tier brands, and while they make good tubs and use most fo the same parts as the Twilight they do have some quality control issues. also, there are no tubs in the Coast range that hit the performance mark of the Twilight with regards to massage. Specifically, the neck jet system on the Twilight uses 4 x 3.5″ high flow jets, its the only tub out there I have found that manages to squeeze these awesome jets into the neck area moist tubs including all the Coast models use a 1.5″ low flow jets and they are just not effective for a biog tense muscle mass like the neck and shoulder. If you look at the jetting all the Coast models are middle of the road. a few of the big 5″ high flow therapy massage jets and mostly the small inexpensive low flow jets to make the numbers look good. Honestly, I like the look of the Coast but again the raised sides on the upper two models are old school and not really used much anymore because it makes the cover pain in the ass to get on and off, and means the cover can only be orientated one way which may or may not be an issue.

    The guys at Suntek have been reliable, I have sent over a hundred customers to these guys over the years and have not heard anything but good feedback.

    Upgrade wise I would say no…

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  37. Reply
    admin January 22, 2020 at 10:04 am

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours, then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup – BE SURE TO PUT THE WATER HOSE IN THE FILTER HOLES WHEN FILLING!!!

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Pour in full bottle of Spa Marvel Water Treatment
    4. Run pumps for 20 minutes
    5. Use test strips to balance alkalinity to 150 (turn jets on for a few minutes after adding Alkalinity Booster each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.2 – 7.4
    8. 2 Tbsp of chlorine granules

    Weekly

    1. 2 tbsp chlorine granules 2 times/week
    2. put 1 capfuls of shock at the end of each day used. If you have a heavy load put 2-3 heaping capfuls of shock. ALWAYS leave cover open for 20-30 minutes after shocking
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter, eco pur on Master Spas)

    **EVERY 8-10 WEEKS SOAK ONLY THE WHITE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE ECOPUR FILTER (only applies on Master spas, this has to be replaced every 9 months depending on usage)

    **IGNORE THE CHLORINE OR BROMINE LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE – MAKE SURE YOU ARE PUTTING IN ENOUGH CHLORINE IN TO MAINTAIN 1PPM

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.

    ***LOCAL GOVERNMENT GUIDELINES SHOULD OVERRIDE THIS ADVICE, EVEN IF IT IS YEARS OUT OF DATE AND TOTALLY OUT OF TOUCH WITH REALITY.

  38. Reply
    admin January 21, 2020 at 5:38 pm

    Nice I know them well.

    Ill list you in they system!

  39. Reply
    admin January 21, 2020 at 5:37 pm

    Hi jenny.

    The Master and the PDC are the better performers and they are all similar seating, the truth is sitting in a dry spa does not tell you much, they are all similar seat heights and one they are full of water you are floating.

  40. Reply
    admin January 21, 2020 at 4:21 pm

    Hi John

    The Coast is far and away my first choice of those three and the Arctic is a total no go for me.

    The best thing about the Arctic is marketing, branding and spin. They use a good hand-rolled shell as the other two do but they don’t bother to clamp the plumbing which is a must if you want no leaks and they use Chinese made proprietary parts list which is a great thing for corporate profits but a mess for the end-user Also the insulation is low R-value and cheap. This pitch about reclaiming the motor heat is great but all tubs effectively reuse motor heat you don’t need all that empty space you just need the front area where the motors are so the pumps can breathe and we can reclaim the motor waste heat through the ozone system. This tub should not be expensive, so if you buy it cut them two checks one for the tub and the other one for the marketing that fooled you into spending that much for a mid-end unit 🙂

    The marquis was on my good guy list but after the dodged me coming to the factory for a year I finally just went and got a new one and it was a mess, shoddy workmanship, leaks, etc, I was so pissed off I had been referring that brand to a lot of customers and they had just lied to me.

    dude there are great choices around you.. Soakers do artesian, Clear springs in Orem does PDC and these guys i know personally and they do master all great choices.

    Leisure Pool & Spa
    Remove
    Details from Google Maps
    130 36th St, Ogden, UT 84405
    leisurepoolandspa.com
    +1 801-392-5923
    3.5View in Google Maps

  41. Reply
    admin January 21, 2020 at 4:03 pm

    Nice, you hit two solid brands there both are built the same with the same parts.

    But the 748L is south seas which is one of Artesian mid lines it is more comparable tot he Healthy living line or Clarity line, the Twilight is more on par with the Elite line from Artesian.

    There are some massive performance differences with the two lines you are looking at. and size differences… its a weird match up 🙂

    let’s look at the jetting packages which are what changes your price and performance. so in the world of hot tubs size matters…

    The really good high flow jets are the 3.5″ and 5″ and 10″ foot jets. The little 1.5″ are low flow cheapo jets.

    The 748L has None of the 10″ foot jets, only 4 of the big 5″ jets and around 14 of the 3.5″ jets the rest are all the little low flow jets which really do not cut it for high-end massage unless you have like 20 in a seat. particularly the neck jets suck, there are only 2 of the little low flow jets and thats not going to cut it for shoulders.

    The Twilight 240 has one of the big 10″ jets and 24 of the 3.5 inch 28 of the 3.5″ jets

    They are two different tubs, the 748 is a middle of the road performance tuba nd the TS is a rocket even though its smaller it should be a lot more expensive.

  42. Reply
    admin January 21, 2020 at 3:52 pm

    Hell Yeah. I spent a few days down with the boys from Pheonix hot tubs on Ruby Drive, lovely showroom with loads of displays and good solid pricing and my top-rated brand.

    Phoenix Hot Tubs & Swim Spas
    John Flanigan
    CEO Swim Spa International
    (423)-506-2913
    http://WWW.InternationalSwimSpa.Com
    Phoenix Hot Tubs & Swim Spas
    1746 West Ruby Dr Suite 104
    Tempe, AZ 85284.
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    Tempe, AZ 85284
    View in Google Maps

  43. Reply
    admin January 20, 2020 at 7:16 pm

    Man, there is nothing local I can recommend, its a mess of the big corporate brands with their goofy parts and mid-grade overpriced build quality and junk brands, nothing in good zone at all 🙁

    I would try and find a Master, or Artesian, even a beachcomer, coast or bullfrog but I just dont see anything near you.

  44. Reply
    admin January 20, 2020 at 7:04 pm

    Hey Dave

    for AIRBNB you want simple, stay away from high failure parts like stereos, and other bells and whistles as anything not working can result in lower reviews.

    I also like to stay with a textured finish, it’s safer, non-slip and much more durable than the shiny finishes.

    In the San Diego area, there are tons of independent sales guys and again if we stay away from the goofy brands with proprietary parts and stay with a solid OEM readily available parts list you can get great service levels, especially if you use the spastar app it connects you with my network and can dispatch service quickly as well as keeping a record of your service.

    That area is dominated by the fancy marketing brands, like Hotsprings, Jacuzzi, sundance, caldera etc, these are all owned by two big equity investment groups, they are overpriced mid-grade spas using proprietary parts. then there are regular middle road stuff like Maxx, vita etc.

    I would shoot for a Nordic or even better a Getaway hot tub.

  45. Reply
    admin January 20, 2020 at 11:51 am

    Hey Lou

    19 years ago all tubs were pretty good 🙂 that old saying they don’t build them like that anymore is really applicable to a lot of hot tub lines 🙂

    Sundance was bought by an equity investment group and they are awesome at marketing and branding but really the tub is middle of the road now and full of proprietary parts, Frankly, the Arctic is the same… A good shell but proprietary parts no clamps on the plumbing and instead of a high-value insulation system it has a high-value marketing campaign IMHO its the worst of the group by far.

    The Bullfrog, on the other hand, has a solid reliable OEM parts list, this is critical you really do not want to be in a situation where all the parts are goofy no-name parts that you can only get from the manufacturer.. you want easily sourced better quality parts that you can shop competitively on the open market. It also has a great insulation system and they glue and clamp the plumbing, this brand blows the other two out fo the water for build quality, the only thing keeping these guys out of my top group is the shell. Its an ABS plastic shell that is pedestal supported.

    You have some great options there… Colorado custom spas do Artesian, carefree does Coast, Patio splash does PDC and Aqua spas does Master

    Aqua Spas
    Remove
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    637 Ken Pratt Blvd, Longmont, CO 80501
    +1 303-827-3368

  46. Reply
    admin January 20, 2020 at 11:42 am

    They are insulated the same as is beachcomber leep series (stay away fro the hybrids its old outdated tech with a lot of drawbacks)

    The BullFrog has one thing bad and that is the ABS plastic pedestal supported shell the other three have hand-rolled fiberglass self-supported shells which are more expensive to make and a lot stronger.

    Performance-wise the LSX and Twilight are the only two with really good neck jet systems, they have 4 of the high flow 3.5″ neck and shoulder jets they rest all have the little 1.5″ low flow jets which just don’t do much for mid-high tension muscle groups like the shoulders. similarly only the LSX, Twilight, and Elite series are the only ones with the big monster jets for the feet, these jets are also really good for the calves, and even lower back if the footwell is laid out right 🙂 The Beachcomber is the lowest of the group performance-wise and the BF is just ahead of it if you spend the money to upgrade the jetpacks.

  47. Reply
    admin January 18, 2020 at 1:37 pm

    I emailed you

  48. Reply
    admin January 17, 2020 at 3:33 pm

    lol yeah on modern tubs you can but its still a good idea… it fills through the pumps which makes sure you don’t get an airlock, most tubs have bleeder lines now but still good practice especially on a refill where you can have water still in lines.

  49. Reply
    admin January 17, 2020 at 12:40 pm

    Hi Ryan.

    Brand wise there is an artisan and a bullfrog dealer locally both good brands, the only guy I know personally is the boys at Master Pool & Spa That do the masters.

    The Artesian matches the build quality of the master but if massage performance is your wish then the twilight is the only one with the big 3.5″ neck and shoulder jets, the BF has no really great neck shoulder jetting nor does it have much foot jetting, the Artesian has good foot jetting but again lower end neck and shoulder and they don’t really do any lines with as many fo the high-end therapy massage jets as you get on the twilight or LSX.

    Master Pool & Spa
    6415 Wayzata Blvd, St Louis Park, MN 55426
    http://www.masterpoolandspa.com
    +1 952-253-0665
    4.4View in Google Maps

  50. Reply
    admin January 16, 2020 at 3:25 pm

    Oh shit for sure I didn’t have them on my radar! is that the guy who used to be partners with Jaqline from empress? is it a sub-dealer for premium?

  51. Reply
    admin January 16, 2020 at 3:24 pm

    International Pool & Spa Centers in Barrie does Coast its the only local brand there worth looking at.

    The guy in Mississauga can get you Master and he delivers there if you give me yer postcode I can see if there are any service guys around you.

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

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    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  52. Reply
    admin January 16, 2020 at 3:20 pm

    Nothing wrong with a floor model, and the brand is well made.

  53. Reply
    admin January 16, 2020 at 3:19 pm

    Hey Frank

    I get a ton of action from the bay area.

    It’s a really changing market there that seems to be setting the trends, hardly any retailers left and the ones that are are all the overpriced over-marketed mid-grade shit. You can tell most people buy form out of the local market because there are dozens of independant service guys there I have 5 within 10 miles of you. Likely the cost of brick and mortar location is just so bat shit crazy high.

    Paradise Valley Spas in Burlingame does a bunch of shitty marketing brands but they also do Bullfrog, not quite tier one but not bad overall.

    Out in Santa Rosa Hot Tub Restoration does Coast again a decent all-round tub.

    My goto guy is in Sacramento, worth the trip, he does master its my only tier-one brand in the area.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
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    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  54. Reply
    admin January 16, 2020 at 3:09 pm

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours, then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup – BE SURE TO PUT THE WATER HOSE IN THE FILTER HOLES WHEN FILLING!!!

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Pour in full bottle of Spa Marvel Water Treatment
    4. Run pumps for 20 minutes
    5. Use test strips to balance alkalinity to 150 (turn jets on for a few minutes after adding Alkalinity Booster each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.2 – 7.4
    8. 2 Tbsp of chlorine granules

    Weekly

    1. 2 tbsp chlorine granules 2 times/week
    2. put 1 capfuls of shock at the end of each day used. If you have a heavy load put 2-3 heaping capfuls of shock. ALWAYS leave cover open for 20-30 minutes after shocking
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter, eco pur on Master Spas)

    **EVERY 8-10 WEEKS SOAK ONLY THE WHITE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE ECOPUR FILTER (only applies on Master spas, this has to be replaced every 9 months depending on usage)

    **IGNORE THE CHLORINE OR BROMINE LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE – MAKE SURE YOU ARE PUTTING IN ENOUGH CHLORINE IN TO MAINTAIN 1PPM

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.

    ***LOCAL GOVERNMENT GUIDELINES SHOULD OVERRIDE THIS ADVICE, EVEN IF IT IS YEARS OUT OF DATE AND TOTALLY OUT OF TOUCH WITH REALITY.

  55. Reply
    admin January 16, 2020 at 3:09 pm

    here is my cheat sheet for spa marvel it what I do, but always follow local state and health advice… even if they are 30 years out of date.

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours, then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup – BE SURE TO PUT THE WATER HOSE IN THE FILTER HOLES WHEN FILLING!!!

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Pour in full bottle of Spa Marvel Water Treatment
    4. Run pumps for 20 minutes
    5. Use test strips to balance alkalinity to 150 (turn jets on for a few minutes after adding Alkalinity Booster each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.2 – 7.4
    8. 2 Tbsp of chlorine granules

    Weekly

    1. 2 tbsp chlorine granules 2 times/week
    2. put 1 capfuls of shock at the end of each day used. If you have a heavy load put 2-3 heaping capfuls of shock. ALWAYS leave cover open for 20-30 minutes after shocking
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter, eco pur on Master Spas)

    **EVERY 8-10 WEEKS SOAK ONLY THE WHITE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE ECOPUR FILTER (only applies on Master spas, this has to be replaced every 9 months depending on usage)

    **IGNORE THE CHLORINE OR BROMINE LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE – MAKE SURE YOU ARE PUTTING IN ENOUGH CHLORINE IN TO MAINTAIN 1PPM

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.

    ***LOCAL GOVERNMENT GUIDELINES SHOULD OVERRIDE THIS ADVICE, EVEN IF IT IS YEARS OUT OF DATE AND TOTALLY OUT OF TOUCH WITH REALITY.

  56. Reply
    admin January 15, 2020 at 7:48 pm

    Dude there are lots of good brands, lots of mid grade brands, and lots of shitty brands. Syay with guys doing the main things. PDC,Master,Artesin.

    But fir fuck sakes man you live in Indianapolis! Its the home of one of the biggest guys on my goto list.

    No one shits in thier own back yard so you know they will take care of you and they build good spas. And because yer local you can go to the factory and buy blems, demos etc. Etc…

  57. Reply
    admin January 15, 2020 at 7:22 pm

    Dude for sure call if I dont answer text and il call ya back when I can…

  58. Reply
    admin January 15, 2020 at 3:07 pm

    Hi Andrew

    AH is a collective of Vita Maxx and the AH brand plus at least one other.

    They are not in the nightmare category but not in my recommended group. they are like most mid-range spas and on par from mass merchants stuff, cradle supported shells, the vita I saw had no clamps on the plumbing and inexpensive low r-value insulation. but they use good parts.

    Dude in Edmonton you have master, Coast, beachcomber and bullfrog which would be better units in that order…

  59. Reply
    admin January 15, 2020 at 1:55 pm

    Hi Tami

    Its not worth sitting in for most of us but if yer big then sit in them 🙂

    Bullfrog, in general, is a good brand, just out of my top group because they use a less expensive ABS plastic shell that requires pedestal supporting.

  60. Reply
    admin January 15, 2020 at 1:53 pm

    Hi Mike

    I only have one local coming up selling Strong spas… here is a strong spa, they are not on my recommended list.

    Other brands in the area ar Aqua living, premium leisure, (Dynasty / Bahama spas) (lower end)
    Hot springs, D1, Sundance, jacuzzi – great marketing but these are all owned by the same 2 corporations and they are mid-grade overpriced and full of proprietary parts, they are very successful profitable corporations but in my opinion not great options for the end-user.

    Then you have 2 master dealers which are on my good guy list but none of my other good brands like Artesian, BF, Beachcomber, Coast, PDC at all

    Home Innovations Spas
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    13813 Industrial Rd, Omaha, NE 68137
    spasonline.com
    +1 402-333-8365
    4.9View in Google Maps

    Home Innovations Spas
    paulwalz@spasonline.com
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    2001 NE-2, Lincoln, NE 68502
    spasonline.com
    +1 402-421-2922
    4.8View in Google Maps

  61. Reply
    admin January 14, 2020 at 9:18 am

    I emailed my number text and we can arrange a time.

  62. Reply
    admin January 14, 2020 at 9:18 am

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
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    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.4View in Google Maps

  63. Reply
    admin January 14, 2020 at 9:17 am

    Hi Marco

    Salt systems are crap, they just make chlorine.

    Even their AOP is decent tech but don’t buy it 🙂 The reality that all manufacturers hate is that nothing on any hot tub from any manufacturer is anywhere near as low chem, easy to use or inexpensive as the aftermarket stuff like Spa Marvel or a select few other enzyme products or mineral salt add-in products. I have never found that these systems really can run as low as 0.5 ppm chlorine… and they do nothing to moderate pH fluctuations and you typically have to drain and refill quarterly. In contrast for as little as $55/ month you can buy a really good quality enzyme-like Spa, Marvel, it will get you to 0.5 ppm of chlorine reliably, it will stabilize pH and make the water much easier to balance, It will extend the water life reliably to 9 months or a year and it has the extra bonus of protecting plastic from degradation, in fact if you buy it from me you get a 100% money-back guarantee (never had to refund) and a lifetime extension on the warranty fo your jets if used from new as directed…

    Not sure if Frog will release that low, and I have never heard that it detects the levels… sounds dubious from what I know it is simply a dial release system… you dial how much it releases and adjust until its right…

  64. Reply
    admin January 14, 2020 at 7:24 am

    Hi Michael

    Artesian is well made, the Model is a middle-performance model with the usual mix of a few large therapy massage jets a few mid flows and a lot fo inexpensive small low flow jets.

    AOP is decent tech but don’t buy it 🙂 The reality that all manufacturers hate is that nothing on any hot tub from any manufacturer is anywhere near as low chem, easy to use or inexpensive as the aftermarket stuff like Spa Marvel or a select few other enzyme products or mineral salt add-in products. I have never found that these systems really can run as low as 0.5 ppm chlorine… and they do nothing to moderate pH fluctuations and you typically have to drain and refill quarterly. In contrast for as little as $55/ month you can buy a really good quality enzyme-like Spa, Marvel, it will get you to 0.5 ppm of chlorine reliably, it will stabilize pH and make the water much easier to balance, It will extend the water life reliably to 9 months or a year and it has the extra bonus of protecting plastic from degradation, in fact if you buy it from me you get a 100% money-back guarantee (never had to refund) and a lifetime extension on the warranty fo your jets if used from new as directed…

    Buy it at any spa shop or buy it here and support me 🙂

    Not sure if Frog will release that low, and I have never heard that it detects the levels… sounds dubious from what I know it is simply a dial release system… you dial how much it releases and adjust until its right…

  65. Reply
    admin January 13, 2020 at 4:27 pm

    naw its low end Jetting wise again this is right out fo the 80’s all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage, the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell, 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2k…

    Finally, the insulation, forget it these radiant barriers were basically banned in the 80’s in regulated industries, now in this unregulated industry they are the miracle insulator… laughable cheap outdated… https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

  66. Reply
    admin January 10, 2020 at 12:23 pm

    Yeah and dude the the Arctic is not a high-end swimmer… they are a great marketing company, but the only thing they do really well is building a good shell.. the rest is sidetrack issues. lets look at the reality of what is expensive in building a swim spa… The shell: Arctic does a good shell, the parts: Arctic uses a cheaper proprietary parts list, stay the hell away from these asshats using proprietary parts its a scam to lock you into buying overpriced parts forever, you want a solid reliable readily available parts list. They don’t even bother to clamp the plumbing lines and they use an inexpensive low R-Value insulation system that would never meet code in a house in Canada so why is it good enough for your hot tub?

    Look At Artesian, master, Coast, all built right. The master edges them out on performance, and customer support from the factory and they are the biggest sellers of swimmers in the world, but any of them would be a better buy than the Arctic. You have the largest dealer in Canada in your back yard… most dealers do a couple of hundred spas a year these guys do a couple thousand.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.7View in Google Maps

  67. Reply
    admin January 10, 2020 at 9:16 am

    Hi Timm

    So anything outside of about a 40-minute drive and you might as well be on the moon for reliable service 🙂 If you were going to go as far as Boise then just buy off a wholesaler.

    The only local guy I would even consider that I can find is the Bullfrog at Fireplace Outfitters in Hailey, ID 83333.

    But I also have a local independent hot tub service company in Haley and in Twin Falls so you could get a spa from a wholesaler and save a couple of grand, the guys around you will be expensive lower volume dealers.

  68. Reply
    admin January 10, 2020 at 9:05 am

    Hi Mike.

    I think Atlas is the local dealer the Clarity precision 8 is a Master spa, well built good parts, and good insulation, The Bahama is a Dynasty spa, honestly, I have never had worse feedback from customers than I have from Dynasty… here is one we got ahold of.

    I don’t do much on pricing, but if its a delivered tax in price with all the bits it sounds reasonable.

  69. Reply
    admin January 10, 2020 at 9:02 am

    Hi Chris.

    It’s a mixed bag like most spas, Its and Australian company but I’m pretty sure the factory is in China. The shipping from Australia to Canada (or china) adds around 3k to a large swim spa so how can a relatively small builder do it?

    Like every price point product, the do one or two things well and cut corners on one or two. The reality is well they build a decent shell and clamp the plumbing the manifolds should be barbed. The jets are almost exclusively inexpensive low flow jets lower end jets and I really like to see compression fit jets, these older style ones that use a retaining nut are much more prone to failure and are a lot less expensive and a lot less precision is needed to fit them but they failure rate is exponentially higher. The insulation is cheap and for the record so is the Arctic… only in an unregulated industry can you get away with a low r-value system like perimeter insulation, its thousands of dollars cheaper than a good expanded foam system.

    The parts list again is cheap proprietary parts, I would never buy a spa not using a Balboa Heating and control system…

    This is simply a cheaply made spa sold at a cheap price, these are available everywhere… hell goto home depot and buy a Canadian Spa co spa… same thing, made in china, goofy parts, and corners cut.

    Man, this is a big purchase, buy good quality or you are going to pay down the road… the internet is full of nightmare stories of low-end products like this.

  70. Reply
    admin January 10, 2020 at 8:37 am

    Seems about right. I really don’t do too much with pricing but its a well-built spa.

  71. Reply
    admin January 10, 2020 at 8:34 am

    there are a few decent options, none of my tier one brands but a couple of tier 2 guys.

    Coast – CK Spas
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    214 Rue Poirier, Saint-Eustache, QC J7R 6B1
    http://www.ckspas.com
    +1 514-701-4950
    4.4View in Google Maps

    Beachcomber Hot Tubs
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    2862 Boul Industriel, Laval, QC H7L 3S2
    http://www.beachcomberhottubs.com
    +1 450-965-6680
    4.5View in Google Maps

  72. Reply
    admin January 10, 2020 at 8:32 am

    Its possible, Beachcomber would step and try to make them, or find an independent. and frankly, if a local dealer wouldn’t its a sign of a very shitty dealer and not a very bright one 🙂 there is good money in service. a smart dealer will take these customers and love them up and get the residual money from parts, service accessories, and referrals…

    It also really depends on where you live. If its a market with loads of independent service people then no worries.

    The bigger concern is the beachcomber is way overpriced 🙂 seriously its a low-performance well-built spa but there are high performance well-built spas for much less…

  73. Reply
    admin January 9, 2020 at 2:23 pm

    Hey Mike

    Sorry, we got smoked by a nor-easter yesterday I got damn near a foot and a half of snow over my world 🙂 I’m so sore from shoveling I can barely type!

    You have a couple of good options.

    Just out of my tier one because they have not had me in to verify the build and they use a slightly lesser quality shell is Bullfrog. I’m also suspicious because these are one of the only brands in my top 10 not actively feeding me info and letting me have visibility of their build quality.. always raises a red flag when a big marketing entity like this ignores a request from the biggest hot tub advisor in the world.. is it dystopia and they are just out of touch with current trends? or is it more sinister??? especially when it is free to get me to the factory other than the costs!

    Either way, for now, they are not in the bad guy group… Lake Guntersville Pool and Patio, Guntersville

    These guys I know and have met and seen the product and they are solid…

    if you ever have an issue hit me up but its a good bet 🙂

    Allstar Pool & Spa
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    1821 Tin Valley Cir, Birmingham, AL 35235
    http://www.allstarpool.com
    +1 205-655-8870
    4.7View in Google Maps

  74. Reply
    admin January 9, 2020 at 2:03 pm

    lol hit you up on email half-hour ago 🙂 we had a blizzard in Halifax yesterday sorry 🙂

  75. Reply
    admin January 9, 2020 at 9:39 am

    Depends on how far yer willing to travel.

    Truth is man unless you know what yer looking at they all look good 🙂 the reality is most people can’t evaluate a spa by look, and even sitting in a dry spa is pretty much a waste of time because once you fill them with water you are floating and everything about the comfort changes 🙂

  76. Reply
    admin January 9, 2020 at 9:35 am

    Hi Jasyn

    dude you should register with us 🙂 we like Artesian and would be happy to review your business and refer your business if yer good 🙂

  77. Reply
    admin January 9, 2020 at 9:31 am

    Hi Brad

    So really swim spas are big hot tubs, not small pools. So everything we talk about in the buyer’s guides about the build quality side, like hand-rolled fiberglass shells and parts and insulation and plumbing is the same!

    That being said it is no surprise that my top hot tub manufacturers are my top swim spa manufacturers 🙂

    The oldest and largest swim spa supplier in the world is Master spas, their H2X swimmers are the best residential swimmer out there and the Phelps proline is the top competitive swim trainer. They are roomy, deep, well made, use reliable easily sourced OEM parts and they have good high flow rate systems. the swim jets on the H2X are miles above anything in the jetted swim spa market the VIP system they patented increases flow by almost 40% over conventional swim jets and really these tubs flow more water than anyone would need unless they are serious high-end competitive swimmers.

    I got an all-star there is Sac and he has been around for ages and of the literally hundreds of customers I have sent him I have never had any issues and lots of good feedback.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
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    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  78. Reply
    admin January 8, 2020 at 9:51 pm

    I don’t know the brand personally but take the price and add the full-foam insulation option then upgrade the cover from the 4″ to the 5″ then that’s the price to compare tot he good stuff. Im not sure if they glue and clamp the plumbing and I assume the shell is a standard cradle supported shell…

    The jetting is pretty middle of the road Mostly the inexpensive small low flow jets.

  79. Reply
    admin January 7, 2020 at 7:58 pm

    Hey, Shawn

    If you ever need anything hit me up personally Ill email you my cell number.

    The forums are all dealers bought and paid for, the whole reason I started this site was I was so fed up with the constant barrage of bullshit on them, no objective arguments, no reality just the tired dirge of bullshit 80’s style marketing.

    There is a really good reason why next year around 150,000 hot tub buyers will come here… I am consistent, and knowledgable and say what I believe not what someone is paying me to say.

    And who could possibly say that the insulation system that I recommend that is also the most expensive and highest R-value is the worst???? only a spin master with years of bullshit marketing could sell that one down the road… just look at the regulated industries like a home building… would they let you use mylar? no… how about 2″ of D foam and a story of free heat from magic ferries??? no…. you need R-value… R-25 in Canada… that means thermal mass and that means expanded foam, and as long as you use good foam that is really expensive and easy to remove for leak detection yer in the best place…

  80. Reply
    admin January 6, 2020 at 2:59 pm

    Hi Kevin

    just click the link and it will give you my cell then text me and we can arrange a time to talk and get you going. The personal buyer’s service is $250 and I always save you at least that much!

    I’m pretty swamped right now I have 7 Personal buyers service consults ion the last 6 days but I can can have you going in a day or two when I clear the backlog.

  81. Reply
    admin January 6, 2020 at 2:42 pm

    Hi Margret Bullfrog is a pretty decent tub all around. not in my top tier but certainly not a nightmare brand… Upstate new york is a tough market mostly dominated by the overpriced over-marketed brands.

  82. Reply
    admin January 6, 2020 at 2:36 pm

    Hi Tim

    let me start by saying that both brands are solid well built hot tubs.

    The biggest difference between the Captiva and the TS is the jetting. The big jets are the expensive high flow therapy massage jets, they flow a lot more water and are a lot better for massage because they flow enough water to move the whole muscle mass whereas the small jets are low flow and really push hard in one little area and feel pretty good but for long term muscle therapy and tension release they just don’t work nearly as well.

    The Captiva has 5 of the expensive 5″ Hi-flow therapy massage jets and 8 of the mid-flow three and a halfs and the rest are the cheap 1.5″ low flow jets…
    The TS 7.25 has 12 of the expensive 5″ Hi-flow therapy massage jets and 22 of the mid-flow three and a halfs and none of the cheap 1.5″ low flow jets…

    The biggest difference for me is the neck and shoulder jetting the TS has 4 of the 3.5″ jets and does great neck and shoulder massage the Captiva has 4 fo the 1.5″ low flows…

    these are both great spas but the TS is going to outperform it.

    Marquis, I was recommended for a while and they were doing good things but then they kept blocking me from coming to the factory so I got ahold of a brand new tub and it was a mess… I can’t recommend these guys anymore that tub I have is a shit show of quality control errors and generally poor fabrication.

    spa frog auto dispenser is a good option.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  83. Reply
    admin January 6, 2020 at 12:57 pm

    I know its crazy…

    It why I started this site, the lack of integrity and just total marketing bullshit is insane…

    I have a buyers service for $250 I will negotiate your deal and save you at least what I charge.

  84. Reply
    admin January 6, 2020 at 12:50 pm

    65 jets on a single pump is nuts… its a gimmick, you need at least 2 big pumps for that many jets and only if they are the cheap low flow jets. these guys have a lot of gimmicky marketing like the friction heaters and these bat shit jet counts with nowhere near enough power…

  85. Reply
    admin January 6, 2020 at 12:49 pm

    Lifes great is Signature spas, The idea of free heat is just a gimmick… friction heaters take power from the pump, turn it into friction… they make it sound like the heater does not come on but that’s just wordplay… the friction heater is nowhere near as efficient as the immersion heater. and the friction heater has to run the whole time 🙂 goofy pseudo-science, there is no such thing as free energy and water immersion heaters are one of the most efficient heaters in the world…

    immersion heaters are designed for direct contact heating of water, oils, viscous materials, solvents, process solutions and gases for many industrial heat applications. Since all heat is generated within the liquid or process, virtually 100% energy efficiency is achieved.

    All in all its a mid-grade spa with a cradle supported shell, second rate heating, and control system (stick with Balboa no matter what tub you buy) and a cut-rate insulation system…

  86. Reply
    admin January 6, 2020 at 12:36 pm

    Hey Steve

    It depends on your area, in some of these markets the shows are the main source of hot tub sales and in those areas there are tons of service guys so you can get as good or better care than local retailers… You didn’t give me yer zip code so I can’t really answer.

    Marquis is not a tub I can recommend, They were building good stuff for a while there but the wheels seem to be falling off, they dodged me coming to the factory for ages and then I finally got ahold fo one fo their high-end spas and it was a mess.

  87. Reply
    admin January 6, 2020 at 12:33 pm

    Hey Brent

    I’m not really a fan, its a decent middle road tub but they spend scad of cash on marketing and branding and that drives the price up to the price you can buy a better-built better-performing tub. I know they sell it as a really high end but if you look at the jetting, its pretty middle of the road. Build wise its decent except the parts list… Its part of the Watkins corporation and they run the proprietary parts racket which means instead of buying the really good readily available parts they get parts made to just fit their spa so they can be guaranteed revenue on parts at whatever price the dictate 🙂 I really am dead against this practice, I want a reliable easily sourced competitively priced parts list…

  88. Reply
    admin January 5, 2020 at 3:15 pm

    yeah, Artesian makes great spas as well and there are loads of brands just as powerful including many from artesian. artesian also has the good foot jets whose big 10″ monsters are awesome 🙂 but here is where Twilight just beats everything… It was way more of the high flow large therapy massage jets than any other tub out there. particularly the four large 3.5″ neck and shoulder jets in the main seat I can’t find any other brands that have this and mna that seat is phenomenal for neck and shoulder massage

  89. Reply
    admin January 5, 2020 at 3:00 pm

    Price seems right, its usually with steps chems and cover.

    I always recommend patio stones on a tamped crusher dust base… stable reliable and you have 2″ of concrete under your hot tub which makes it the best bottom of any hot tub on the market 🙂 It’s why I say don’t bother about what the base of your hot tub is made of… if you do a proper pad it doesn’t matter and is not worth spending extra on the hot tubs build frankly most of the brands pitching heavy duty bases are the crapy made spas. They are using the base as a sidetrack issue to distract you so you don’t see they are using shitty proprietary parts, not clamping the plumbing lines and not using good insulation systems…

  90. Reply
    admin January 5, 2020 at 2:49 pm

    Key Largo eh?

    Man not much there, but there is a good local service guy I have registered called Andy’s Pool Supplies & Service 305-451-6002 so you can buy from wherever.

    I’ll email you some options.

  91. Reply
    admin January 4, 2020 at 2:34 pm

    Hi Chris

    I toured their factory last January.

    all in all, they fell short of my recommended brands list for a few reasons, the first was the shell… I was really disappointed after all the marketing hype to find that the steel in the shell was little more than thin strips of angle iron with little or no structural integrity, it was like the edging used on drywall, it was really just a regular cradle supported shell. The parts on some are balboa but on a lot fo the entry-level stuff its not, the insulation is middle of the road but you can pay more to upgrade.

    They used to be a big player, currently, they are not but they still have a ton of lines and skews and that just made their production scattered and there were so many tubs in the test area with issues. they need to scale back their lines and simplify the options and streamline the production.

  92. Reply
    admin January 3, 2020 at 8:07 am

    No Worries Dennis, hit me up if you ever need help. I can escalate things pretty quickly because no one wants bad shit about them on my site… we will likely see around 150,000 hot tub buyers this year come to us for help which gives us a pretty big stick 🙂 But honestly, your case is pretty rare, no one gets it right all the time but these guys generally do a solid job.

  93. Reply
    admin January 3, 2020 at 8:03 am

    Hey Kevin

    So nothing right around you except Ole’s Pool & Spa who does do Bullfrog, not quite in my top tier but pretty close, the shell is the biggest drawback, they use a pedestal supported ABS plastic shell that’s a lot less expensive to make than a Hand-rolled self-supporting fiberglass shell but in all fairness they do the best pedestal supporting I’ve ever seen, still its a long way from the top end shells.

    The guys selling at the show are the biggest sellers of spas in the world… these guys do around 5000+ spas a year and they have insanely good pricing, I typically see $2-$3k less than dealer prices. Also they have been doing that show for damn near a decade and do it several times a year… there are loads of independent service companies that have sprung up around there and I have 9 listed with me and 2 within 15 minutes of you so service should not be an issue.

    The Bullfrog is a fiar drop in performance from the Twilight. They don’t really do any high flow neck and shoulders jetting they are all small 1.5″ low flow jets because of the jet pack system which limits the space available for the bigger jet housing, similarly, there is little or no foot massage jetting either. Really price and performance-wise I would compare the top Bullfrog to the healthy living line from Master.

    In some markets, I would recommend staying with local dealer care, but in markets like this where there is an established presence of independant service guys its really not a big issue… the truth is a lot of customers never step foot in the dealers showroom after purchase, chems get drop-shipped, and service and advise is over the phone or the SpaStar App.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  94. Reply
    admin January 2, 2020 at 8:21 pm

    I can’t find an Antugus 48 jet there is a 44 jet version with foot blaster with no foot blaster and with one-foot blaster… go here and narrow it down. scroll down to the bottom https://artesianspas.com/island-spas/antigua/#_self

    likewise, I can’t find a 745L there is a 748L

  95. Reply
    admin January 2, 2020 at 8:12 pm

    Sundance is owned by the same equity investment company that owns jacuzzi, they are both over-marketed spas that cost too much as a result, they also use a lot of proprietary parts which makes them a no go… Bahama is Dynasty, I’ve never heard more horror stories from customers than I have about this manufacturer.

    Go see suntec spas, I sent them hundreds of customers and never had a complaint.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
    Details from Google Maps
    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.4View in Google Maps

  96. Reply
    admin January 2, 2020 at 8:06 pm

    I dont have any service guys registered there, check with the dealer they might have someone.

    If yer looking for therapy massage the Hot Springs don’t really go tot he really high-performance range, no real big flow foot jet systems and the neck-shoulder jetting is again low flow… I’m not a huge fan of the brand, they spend too much money making on branding, advertising, marketing to make them seem like a really high-end product instead of just spending the money on the hot tub… different business model, successful for corporate profits but in my opinion not great for the end user.

  97. Reply
    admin January 2, 2020 at 8:01 pm

    You want the eco pure on the hole that does the main filtration… take the filters out and leave spa on low speed, tangle yer fingers near the filter holes the one sucking it the one for the eco pure.

    dispensers can be finicky, you really shouldn’t smell the chlorine hardly at all I have to recommend you keep the sanitizer at government recommended levels for legal but I keep it around 0.5 ppm in my tub… never had an issue

  98. Reply
    admin January 2, 2020 at 7:58 pm

    Build wise the Bullfrog is good and so it the Nordic. performance wise its upper end but the neck jetting is all low flow small jets if you really want hi-flow therapy massage jets the only tub I’ve ever found with 4 of the 3.5″ neck and shoulder jets is the Twilight.

    So I guess the answer is this. If you want a good all-round hot tub either will suit if you really want neck shoulder massage the twilight will slay the BF.

  99. Reply
    admin January 2, 2020 at 7:54 pm

    Hey Megan

    They are disposable, last around a year or two and then throw them away… and they cost a fortune to run… no insulation.

    you can get a plug and play roto molds like Getaway hot tubs, Nordic spas, or Dreamaker… drop on the ground plugin and away you go.

  100. Reply
    admin January 2, 2020 at 7:52 pm

    Hi Jef

    What’s good to say about it?

    Is it a super hi-end performance spa? Nope look at the jetting… It only has 2 of the expensive hi flow therapy jets the other ones look like hi-flow jets because they put big faces on them but they are not… They are mid-flow 3.5″ and the rest of the jets are the inexpensive low flow jets… this is an entry-level performance spa. and the foot dome???? right out of the 90’s they are a hazard and those dinky little low flow jets are doing nothing for a tough old pair of feet look for tubs with the big 10″ hi-flow jets and stay away from foot domes… you trip on them all the time. and no neck and shoulder jets at all.

    Does it use super good reliable easy to source parts? Nope, It uses a cheaper proprietary parts list which means when it breaks you only have one source for the parts and that’s Jacuzzi.. proprietary parts are a scam to lock you into overpaying for parts forever.

    It’s not the worst spa but frankly, the best thing about it is the fancy marketing and branding and advertising to make you think its a high-end product, I am not a fan of these equity investment owned brands… You can buy better-built spas with better quality OEM parts and that level of performance for 3k less.

  101. Reply
    admin January 2, 2020 at 10:34 am

    Hey Denis

    Thanks for the heads up.

    The cap was a CMP diverter, it was a widespread failure that affected a lot of tubs across different brands there was an issue with the plastic in a run of these caps Every tub in the world is all plastic… But honestly, the CMP compression fit system is more expensive than the Waterways parts list they used when I did that video and all of my top 5 brands are using this system now… it’s very reliable and the cap issue is the first problem and it was a one-off. The replacement cap is pretty simple it just threads on by hand.

    The other issue sucks… And yes that is dealer level and a rare failure, again it’s a Balboa heating and control system its the best system out there by far… All the top brands use it.

    Dude download my app called SpaStar if you need service click the requests service button and ill hook you up with someone and get you sorted out.

    https://www.spa-star.net/

  102. Reply
    admin December 31, 2019 at 1:01 pm

    try these guys

    Allstar Pool & Spa
    Remove
    Details from Google Maps
    1821 Tin Valley Cir, Birmingham, AL 35235
    http://www.allstarpool.com
    +1 205-655-8870
    4.7View in Google Maps

  103. Reply
    admin December 31, 2019 at 11:58 am

    Hey Von

    give me a zip code ill have a look.

    Vanguard is Hot Springs, I’m not a fan at all… great marketing, branding, and advertising all wrapping up a middle of the road spa and making it look like a high-end spa and it’s full of proprietary parts… The tropic seas at least has a good reliable OEM parts list.

  104. Reply
    admin December 31, 2019 at 11:50 am

    I don’t really weight a warranty. first off check the call out charges and make sure its non-prorated… plus you can buy an extra year for usually around $200 so when a guy does 5 years it does not mean its a better spa it just means he priced it into the cost…

    The Coast is a lot better build quality than what I have seen from AW

  105. Reply
    admin December 31, 2019 at 11:47 am

    Hi Natalie

    Bahama is by Dynasty, they are well and truly down the bottom of my list, I have had so many people comment about bad experiences and the one we took in on trade was a piece of junk. the customer had spent thousands trying to fix it, I can not recommend this brand. I also encourage you to re-evaluate a dual lounger spa… first time buyers buy loungers because they are using dry land experience and loungers in the dry world are cozy and comfy… In the water world, it’s all about space and you are floating so you don’t even notice a lounger except that you keep floating out of them… Second-time buyers somewhere around 80-90% do not buy loungers…

    Yer right on the Twilight, it’s like the seats were all designed for big wide people 🙁 but the shoulder seat kills it and if you move to the other seats for a back massage its good, also the master blaster in the floor is great for lower back legs and feet.

    The Vita is owned by American Whirlpool. I saw one on the floor in Atlanta… middle fo the road, cradle supported shell, no clamps on the plumbing and cheap insulation system.

  106. Reply
    admin December 31, 2019 at 11:34 am

    Kyle

    Not lot of options…

    the local guys carry Sundance (part fo the Jacuzzi group which is now owned by a big US equity investment group, and Arctic. Neither are very good options, they both use cheaper proprietary parts list and the Arctic uses a low-end insulation system and doesn’t even clamp the plumbing lines…

    There is an independent service guy there called Desert Pools & Spas as well so you might be able to buy from these guys and get the local guys to service if needed.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

    Valley Pool & Spa
    Status: HTU All-Star
    Approved brands: Master, H2X, MPL, Twilight, Phelps swim spas

    I spent 3 days with the wonderful folks from valley Pool and spa. These guys are in a class of their own and carry my goto brand Master.

    info@valleypoolandspa.com Sean, Sonya
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    Details from Google Maps
    1659 Cary Rd, Kelowna, BC V1X 2C1
    http://www.valleypoolandspa.com
    +1 250-860-2266
    3.9View in Google Maps

  107. Reply
    admin December 31, 2019 at 11:18 am

    Ok, you have loads of options around you.

    The price range I’m not sure I don’t get into pricing too much but contact these guys below, any of them are good reliable brands so just finding something that fits you and your pricing should be pretty straight forward.

    I do have a buyers service available, its $250 I always save you at least that much and then I actually drill down to models and contact dealers and get pricing and hammer them for discounts.

    To be honest in areas where there are not so many good options its worthwhile but you have so many good brands around you you should be fine.

    Viscount Pools
    Nordic
    32429 Industrial Dr, Madison Heights, MI 48071
    http://www.viscountpoolseast.com
    +1 248-588-0970

    This is the closest decent spa brand, its not top of the pile and I really would recommend comparing the Getaway line from the next group, but Nordic is pretty good.

    This next group is all master dealers… you are right in the middle of 2 dealers which gives you the option to cross-shop pricing… the Getaway hot tubs are like the Nordics above but better insulation and thicker shells with much better colors.

    You can also prob get into the Clarity spas and maybe even the healthy living line

    Hot Tub Store
    8787 Hall Rd, Utica, MI 48317
    thehottubstoremi.com
    +1 586-739-9111

    Leisure Works LLC
    41430 Grand River Ave a, Novi, MI 48375
    hottubswimspa.com
    +1 248-348-7727

    This last group carries Artesian, again from a build standpoint they and master are my top 2, Artesian is a good brand but they also carry some crap lines like Jacuzzi and Sundance

    Allstate Home Leisure Sterling Heights
    44605 Schoenherr Rd, Sterling Heights, MI 48313
    http://www.homeleisure.com
    +1 586-932-5100

  108. Reply
    admin December 31, 2019 at 11:08 am

    Hey Joe

    I agree with your assessment, its a middle of the road spa overall.

    Creative Hot Tub Designs
    Remove
    Details from Google Maps
    1345 Scheels Drive, Sparks, NV 89434
    creativehottubs.com
    +1 775-356-3986

  109. Reply
    admin December 31, 2019 at 11:01 am

    Hey Dan

    They don’t use wood cabinets, they use a pretty nice looking standard vinyl cabinet and then have options for premium cabinets.

    also, you can take any spa and get a custom cabinet build.

  110. Reply
    admin December 31, 2019 at 10:59 am

    Hey John

    SF is a very cutting edge market, they have really embraced the online buying craze and to be honest, most of the tubs sold there are not from the local market anymore. It’s crazy when I look at that market, there are like 1/5th the number of retailers that market should have and most are the mid-grade overpriced brands from the 2 big equity investment firms that dominate the market… These guys spend scads of cash fooling people with 90’s style branding, advertising, and marketing to make their run of the mill products look like next-generation… They aren’t, in fact, they are nowhere near as well built as the good stuff and they have the added nastiness of being full of proprietary parts so they can screw you for life with cheap parts priced at stupidly high prices because you can only get the parts from them…

    The upside is there are dozens and dozens of independent service companies there now who have replaced the retailers… This is a great scenario for the end-user because these service companies specialize in one thing… Fixing hot tubs and their service levels are better than most retailers. it means you can buy from the big wholesale outlets and save a ton. But it also comes with a risk… you need to buy a good brand because a lot of the wholesale brands are just cheap junk.

    check out this map of registered sellers and service guys… The black marks are the brands I do not like, Grey is ok brands the blue are good brands and the Yellow are all independent hot tub Service companies!!!

    SF Dealers

    Site inspection is easy, really just shoot a video, walk from your front drive to where the tubs going measure any narrow opening… send it to me.

    If you do go local Paradise Valley Spas sell some big marketing brands but they also sell Bullfrog and Nordic neither in my top group but a lot better than anything else around you.

  111. Reply
    admin December 30, 2019 at 5:24 pm

    Hi

    The soft tub is a little goofy they use a proprietary parts list which means you pay through the nose for parts because you can only get them from them. and its expensive for a vinyl liner. also because the heater is the motor its really reduced in the amount you can filter because when it filters it heats! this goofy config means that you cant run the good low chem systems so they are always a pretty high chem environment.

    Point Roberts is tricky there are no dealers or service guys there that I know of.

    Frankly, no matter who you buy from you are going to have to find a local service guy, an electrician or handyman.

  112. Reply
    admin December 30, 2019 at 5:11 pm

    Hey Tami

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!

    https://www.spa-star.net/

    There are no brands On my good guy list around you, mostly the overpriced mid-end stuff from the big corporate equity investment companies, full of cheap proprietary parts…

  113. Reply
    admin December 30, 2019 at 11:41 am

    Hi Sonny

    I know Kingston well, had good friends that lived there and used to get down every summer 🙂 great city.

    So you have Maxx, Hydropool/Sundance (same parent company) and Coast and beachcomber.

    The Maxx is middle of the road, the shell is a cradel supported less expensive shell the parts are good and again the Insulation is lower end.

    Hydropool, I really am not a fan of cheap insulation, middle-grade shell and like the Sundance, they just spend too much money to make their mid-grade products seem like high end.. so much fluffy pseudo-science these corporate-owned brands just spend too much on the 80’s style marketing, branding and advertising instead of just spending the money on a good build, also a lot fo proprietary parts which in my opinion is just the worst place to end up

    The beachcomber and Coast are good, both use solid hand-rolled shells and the same parts. they also clamp the plumbing lines tot he jets which really helps to reduce leaks and they use a good reliable High R-value expensive insulation system.

    the Coast is going to blow away the BC for performance, BC only really does entry-level tubs and don’t really do any of the high-end therapy massage jetting.

  114. Reply
    admin December 27, 2019 at 5:16 pm

    Hey Jim

    They are both good spas.

    I do not like the big waterfall, it makes the cover pain in the ass and blocks the view.

    The footwell on the Coast is tiny, the BF has better use of space and slightly better jetting.

  115. Reply
    admin December 27, 2019 at 5:12 pm

    i texted you

  116. Reply
    admin December 27, 2019 at 5:11 pm

    No worries I just answered.

  117. Reply
    admin December 27, 2019 at 5:10 pm

    Hey Justin

    They both are well built and the main seats are the same… The plus to the MPL is the legs on the lounger… and some cool bells and whistles however I like the space on the twilight better.

  118. Reply
    admin December 27, 2019 at 12:22 pm

    They are a well-built spa and insulated better than most, I prefer a full foam but the hybrid systems they do with foam on the shell then foam and mylar sealed really well is pretty damn good, I would be surprised if its $4-$5/ month difference…

  119. Reply
    admin December 27, 2019 at 9:25 am

    Hi Lisa

    I find huge differences in the reliability of products like this… I have literally tried dozens and the reason I highly recommend Spa Marvel and the reason its the only one I sell (I have dozens I could sell on-site) is because it kicks the shit out of anything else I have tried…

    It should be as easy as this… Balance Hardness to 150… Balance alkalinity to the high end of ok. then balance pH if needed… Add a bottle of spa marvel every 3 months… Shock with non-chlorine shock as per directions very 5-6 bodies… Make sure you keep chlorine level to the government recommended levels!!! (legal here, I have to say that even if they gov is out to lunch and 30+ years behind the tech 🙂 I personally keep mine at 0.5ppm chlorine and have zero issues but again I don’t recommend it officially!! 🙂

    dump the water, restart with spa marvel, don’t bother with the instore testing… if you are not having issues balancing your water yer good, once you cant reliably balance the pH its time to change water.

  120. Reply
    admin December 24, 2019 at 12:50 pm

    Hi Robyn

    were opposite shores 🙂 and I’m an early to bed early riser!

    lol, tomorrow!

  121. Reply
    admin December 22, 2019 at 9:54 pm

    just texted you.

  122. Reply
    admin December 22, 2019 at 9:48 pm

    It’s in Storage in Ft Mayers

  123. Reply
    admin December 22, 2019 at 9:46 pm

    Hi Scott

    I do a one on one consulting service, its $250 we advise and whatever you decide to buy we shop and get the right price, we always save you at least the fee and we give you direct access to us for issues if the dealer can’t or won’t help…

    Or in can just give you options in the area and way you go.

  124. Reply
    admin December 21, 2019 at 5:24 pm

    forget it, dude.

    The thermisters on your system are higher Quality and accurate to around .5 of a degree… what it says is right

  125. Reply
    admin December 21, 2019 at 5:21 pm

    I know

    You want a good answer but I don’t have one.

    There are very few independent service companies that would make it safe to buy from out of the market and crap brands have dominated the market place…

    unless you are a good DIY guy yer stuck, man I hate not being able to help you but yer in the middle fo fuck you bullshit corporate marketing hell… I don’t have a good solution or you:-)

  126. Reply
    admin December 21, 2019 at 5:15 pm

    No idea seems like a dodgy pseudo line…

  127. Reply
    admin December 21, 2019 at 5:14 pm

    Man great place to live but crap for hot tub dealers (invite me down for some surf skiing )

    You need to have a handyman no one around there can take care of you. There are very few resources there dude I had to spend an hour just trying to find something.. and in the end, I gave up…

    You do have 2 good choices in the area.

    Aquarius Pools Inc
    Bullfrog
    Remove
    Details from Google Maps
    224 Augusta Rd, Winslow

    and my got guy:

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
    Details from Google Maps
    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.2View in Google Maps

  128. Reply
    admin December 21, 2019 at 4:49 pm

    Hey Hey Nicholas

    The boys at Atlanta Spa & Leisure are awesome, Darren is a solid guy and will take good care of you.

    Bottom pan is only worth it if yer installing in a swamp… Save the money and spend it on good groundwork…

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

    Sound-wise hot tub guys suck many better options for good sounding systems

    Lighting wise the twilight has enough the HL maybe upgrade,

  129. Reply
    admin December 21, 2019 at 4:37 pm

    Shit, no idea send me links to the sites…

  130. Reply
    admin December 21, 2019 at 4:37 pm

    People always confuse Total Alkalinity with alkaline…

    Total Alkalinity is the ability of the water to stabilize pH alkaline is high pH

    Total Alkalinity is critical to keeping the pH stable… Always balance it first… I always recommend to the high end of ok… (Like 180) then balance Ph if needed, I always find Total Alkalinity drops every week.. with spa marvel I find all I have to do is add a couple of caps of Alka + every week and make sure the chlorine dispenser has tabs or add granules.

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours, then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup – BE SURE TO PUT THE WATER HOSE IN THE FILTER HOLES WHEN FILLING!!!

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Pour in full bottle of Spa Marvel Water Treatment
    4. Run pumps for 20 minutes
    5. Use test strips to balance alkalinity to 150 (turn jets on for a few minutes after adding Alkalinity Booster each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.2 – 7.4
    8. 2 Tbsp of chlorine granules

    Weekly

    1. 2 tbsp chlorine granules 2 times/week
    2. put 1 capfuls of shock at the end of each day used. If you have a heavy load put 2-3 heaping capfuls of shock. ALWAYS leave cover open for 20-30 minutes after shocking
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter, eco pur on Master Spas)

    **EVERY 8-10 WEEKS SOAK ONLY THE WHITE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE ECOPUR FILTER (only applies on Master spas, this has to be replaced every 9 months depending on usage)

    **IGNORE THE CHLORINE OR BROMINE LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE – MAKE SURE YOU ARE PUTTING IN ENOUGH CHLORINE IN TO MAINTAIN 1PPM

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.

    ***LOCAL GOVERNMENT GUIDELINES SHOULD OVERRIDE THIS ADVICE, EVEN IF IT IS YEARS OUT OF DATE AND TOTALLY OUT OF TOUCH WITH REALITY.

  131. Reply
    admin December 21, 2019 at 4:29 pm

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours, then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup – BE SURE TO PUT THE WATER HOSE IN THE FILTER HOLES WHEN FILLING!!!

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Pour in full bottle of Spa Marvel Water Treatment
    4. Run pumps for 20 minutes
    5. Use test strips to balance alkalinity to 150 (turn jets on for a few minutes after adding Alkalinity Booster each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.2 – 7.4
    8. 2 Tbsp of chlorine granules

    Weekly

    1. 2 tbsp chlorine granules 2 times/week
    2. put 1 capfuls of shock at the end of each day used. If you have a heavy load put 2-3 heaping capfuls of shock. ALWAYS leave cover open for 20-30 minutes after shocking
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter, eco pur on Master Spas)

    **EVERY 8-10 WEEKS SOAK ONLY THE WHITE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE ECOPUR FILTER (only applies on Master spas, this has to be replaced every 9 months depending on usage)

    **IGNORE THE CHLORINE OR BROMINE LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE – MAKE SURE YOU ARE PUTTING IN ENOUGH CHLORINE IN TO MAINTAIN 1PPM

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.

    ***LOCAL GOVERNMENT GUIDELINES SHOULD OVERRIDE THIS ADVICE, EVEN IF IT IS YEARS OUT OF DATE AND TOTALLY OUT OF TOUCH WITH REALITY.

  132. Reply
    admin December 21, 2019 at 4:24 pm

    Hey Dude.

    Dynasty is one brand I have had more people complaining about than any other… I hear that the son has taken over from the old man and is trying to rejuvenate the brand but no formal approach and frankly if you were Dynasty and looking to revitalize the brand would you be in touch with me???? LMFAO

    You got good options there… and bad… the Home depot does Canadian spa but man its Chinese made and well what else do I need to say… we got in bed with them because I had a great relationship prior to the Chinese thing but it wasn’t a great result…

    But you have a Coast and a Beachcomber local dealer… both well made… the beachcomber is better made but the lame performer the Coast is a close second and much higher-end performance if yer looking for a massage…

  133. Reply
    admin December 18, 2019 at 3:58 pm

    chris@hottubuniversity.com

    There is a switch or jumper on the board that allows the heater to stay on when you have the pumps running… it shows you how to configure it on the back of the spa pack cover.

  134. Reply
    admin December 18, 2019 at 1:26 pm

    Hi Justin

    To be honest I’m really not a fan of the brand.

    The Watkins group is one of the best marketing companies in the hot tub world, they spend a pile of cash and time on old 90’s style branding, advertising, marketing to present their spas as next-level high end but the reality is they are kind of middle of the road.

    From a performance side, if you look, most of the spas have only a few of the good high flow larger therapy massage jets and mostly the less expensive small low flow jets. They also have a reputation for being a nightmare to repair when they leak, the reason is they use a thin shell and to support it they cover the back and the plumbing in high-density foam, it does an OK cut corner shell stability wise but when they leak yer screwed, it’s a nightmare to find and fix because the water gets trapped in the foam and while it might be leaking in one corner the water might come out the other side… It depends on how the water wiggles its way through the rock hard foam…

    The real killer for me is the Proprietary parts… Remember when washers and dryers used to last 20+ years and now they only last 5? that’s proprietary parts… Some asshats go and make goofy parts that only fit their tubs so they can totally control the price and availability of the parts… Plus because they are made in Mexico I’ve heard of people waiting a long time for parts of the local dealer doesn’t have them in stock… I would never put myself in a position of being locked into the manufacturer for parts, you really want to buy a spa with a good readily available OEM parts list, specifically, make sure you get a Balboa heating and control system… They are the best by a long shot and all your really well-made brands use them… Check this article out…

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

    Good brands in your area:

    Paradise Valley Spas in Burlingame sells Bullfrog and Nordic, The Bullfrog is almost in my top group, only their cradle supported ABS plastic shell keeps them out although they do the best cradle supporting I have ever seen, I really like a self-supporting hand-rolled fiberglass shell…

    Hot Tub Restoration in Santa Rosa sells Coast which is a great spa.

    My goto guy in the area is My buddy Todd in Sacramento… he does Master and if you are looking for a real high-end therapy massage spa you cant do better than the Twilight or LSX spas, loads of high flow therapy massage jets and top parts, hand-rolled shells and glued and clamped plumbing… Its the best way to build a hot tub…

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  135. Reply
    admin December 18, 2019 at 12:57 pm

    Great insights!

    Thanks for taking the time to feedback.

    So you can change the heater to a 5kw, the core is cheap and easy to install and the wifi module is also easy to put in, literally plug and play, if you want either hit me up ill get you the right price.

    I have changed some tubs to the high current mode (a jumper on the board) usually there are no issues with the breaker staying on.

    As for water chemistry are you using spa marvel? if not get it… it makes it super easy to manage the water… Get it here

    Also, download the SpaStar app makes it easy

  136. Reply
    admin December 16, 2019 at 5:31 pm

    Man thanks for the heads up.

    I’ve had good results with these guys, not had issues.

    keep me posted on how it plays out.

  137. Reply
    admin December 16, 2019 at 5:26 pm

    Hi Colleen

    Where you are you are almost going to have to go elsewhere, the local brands are crap…

    I have a service guy there so if you have issues hit me up.

    Get the SpaStar app and hit these guys too.

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
    Details from Google Maps
    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.6View in Google Maps

  138. Reply
    admin December 16, 2019 at 10:06 am

    Hey Joe None of those are great all are cheaper cradle supported shells, all use good parts all use cheaper insulation, some clamp the plumbing and some don’t.

  139. Reply
    admin December 16, 2019 at 10:04 am

    The Coast is def a better-built spa and yes there really are no magic bullets. The cheap spas are usually just cheaper build the other problem is a lot of spas are mid-grade but bolstered by great marketing and sold at high prices so its not always reliable to go by price wether… You really need a good understanding of what costs money and what makes great spas.

    The brands I like and dislike and why

  140. Reply
    admin December 15, 2019 at 12:53 pm

    Hi Art

    So 8k for this model is just too much IMHO.

    its a basic spa with all low flow jetting, the neck and shoulder jets are 1.5″ low flow and no real foot jetting at all it really should be a base price unit not only that but its a less expensive cradle supported shell and a less expensive insulation system, the one I saw 18 months ago didn’t even clamp the plumbing…

    You could get into a garden spa or a Clarity for the same money with a hand-rolled self-supporting shell, glued and clamped plumbing and away better insulation system… Its not a nightmare brand but its a middle of the road tub and that price is too high for that.

  141. Reply
    admin December 15, 2019 at 12:30 pm

    Good solid well built a spa, I toured their factory this year, they build good spas.

  142. Reply
    admin December 15, 2019 at 12:28 pm

    Hi Todd.

    its definitely a lower end unit, the plastic shell is not very strong so they need to re-enforce it with High-density foam for structure, the downside to this method is it encapsulates the plumbing in this layer of rock hard foam and because they do not clamp the manifold lines when you get a leak its a nightmare… the only time you should ever encapsulate the plumbing in foam is if its the open-celled foam that does not harden but again the use the foam for structure…

    Parts wise its pretty good, insulation wise its decent but man this arrangement for the shell structure can be seriously problematic…

    Honestly, if you want to get into a solid spa at a lower price point the roto mold spas are where you should be. particularly the Getawayhot tub range and as a close second the Nordic spa. The Getaway has much nicer colors a thicker shell and better insulation but both are better options than the Viking IMHO.

    Try Leisure Works at 41430 Grand River Ave a, Novi, MI 48375 for the Getaway and Viscount Pools for the Nordic 32429 Industrial Dr, Madison Heights, MI 48071

  143. Reply
    admin December 13, 2019 at 2:01 pm

    Hi Tamara

    There are a few great brands here for sure.

    The top two Would be Master and Artesian for sure there is no artesian dealer around you but my buddy Griffin in Mississauga service that area call him for sure…

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
    Details from Google Maps
    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

    You Also have Beachcomber near you again great build quality on par with the other 2 but they only do low-end performance spas even their top-end spas are very basic with little or no good therapy massage jetting, no good neck and shoulder systems so if you are looking for a therapeutic massage spa then don’t bother.

    There is Also Coast dealer which is certainly better than the Sundance and Jacuzzi (same parent company) brands around you.

  144. Reply
    admin December 13, 2019 at 1:43 pm

    Just texted you.

  145. Reply
    admin December 13, 2019 at 1:41 pm

    Yep

    Built By Artesian, good build, good parts, good insulation. I don’t like the models with the Foot Domes though those things are from the ’90s and they were a serious hazard, everyone trips over the damn things… Absolutely hated mine… Most guys went away from them because so many people wipe out on them…

  146. Reply
    admin December 13, 2019 at 1:26 pm

    Generally, I’m not a fan of ezee pads, the idea with ground prep is to excavate the inconsistent topsoil until you get some reasonably stable ground then you fill it with a consistent medium like crusher dust or high dust content gravel. then you put the top support (like ezee pad or patio stones) to spread the weight…

    The reason I’m not a fan of ezee pad is it does not address the ground it just spreads the load, they tend to settle unevenly over time. This idea that you can put two tons onto the grass and with a couple of plastic pads and have it remain level is a gimmicky sales pitch.

    So if you agree that you need to prepare the ground properly (like you would have t do for anything regulated like a deck or outbuilding) then why spend the money on the ezee pad? the concrete patio stones are way stronger, and cheaper…

    Its the same reason I hate the bullshit pitches from hot tub makers like Arctic that pitch this crazy idea that a sold base on a hot tub is a substitute for good ground prep… its marketing bullshit designed to make you think the cost of installing a tub will be less, no engineer or hardscape would agree with it.. you need to prep the ground if you want stability.

  147. Reply
    admin December 12, 2019 at 5:37 pm

    Hi Nils

    its important that it is level and flat and stable… this can be achieved by adding on with pavers but you need to monitor it for sagging… make sure its prepared right. Personally I would just redo the pad… big expense for a band-aid fix 🙂

  148. Reply
    admin December 12, 2019 at 5:36 pm

    Hey Dennis

    I’ve read a lot about Hydrogen peroxide, its pretty fringe for health but to each his own, I know it voids the warranty on most spas. Like everything, I have people that swear by it and curse it 🙂

    The 240 is a solid smaller tub with insane performance, like your 8.2 it just has a great massage. price wise I have no idea. I don’t really do much with pricing, but I would guess anywhere from 7-9kish?

    A lot of manufacturers moved away from waterways to CMP compression fit jets, they don’t bolt-on anymore they press fit into the shell. They are a little more expensive but the failure rate is a lot lower. master moved to them last year, and after a few teething issues they have settled in and are having solid results.

  149. Reply
    admin December 12, 2019 at 5:30 pm

    Hi Gary

    for 5 weeks its prob best just to turn the temp down and get someone to check it every week.

    You can winterize but its not good for the tub and if you mess it up you can do a lot of damage.

  150. Reply
    admin December 12, 2019 at 4:44 pm

    no problem, its a zink copper ion its fine with spa marvel just don’t use bromine with it…

    you can buy the spa marvel here and You get a lifetime guarantee on the jets!

  151. Reply
    admin December 12, 2019 at 4:42 pm

    No worries You got lucky… some of those shows are a total rip off on cheap crappy spas but Twilights a good solid tub.

    if you ever have issues hit me up, I stand behind my referrals!

    have a great day!

  152. Reply
    admin December 12, 2019 at 2:12 pm

    I just had a chat with the big wigs at the factory they should be on to you soon.

  153. Reply
    admin December 12, 2019 at 2:11 pm

    Just texted you

  154. Reply
    admin December 12, 2019 at 2:08 pm

    Hey Sam

    You come up as BC Canada. go look at the Getaway Hot Tubs from Master there is a dealer in Fraiser valley, bang for the buck they are hard to touch, super high quality good, parts good insulation…

    Fraser Valley Hot Tubs
    Master Dealer
    Remove
    Details from Google Maps
    32912 Mission Way unit 10, Mission, BC V2V 5X9
    http://www.fraservalleyhottubs.com
    +1 604-618-4198
    5.0View in Google Maps

  155. Reply
    admin December 12, 2019 at 1:59 pm

    Hey Skip

    You have lots of brands there but most of them are a lower end and then the mid-grade high priced crap with all the fancy marketing and proprietary parts

    The West Coast stuff is gonna be middle of the road, this industry is too hard on little mom and pop shops, they just don’t do enough volume to have efficient production and they don’t buy enough volume to get really solid pricing so they end up having to cut corners to compete. I really won’t recommend a spa that’s not using the Balboa control and heating system, it’s solid system that really outperforms everything else out there. they also use a cheaper insulation system.

    check out the local Artesian dealer called Haven Spa Pool & Hearth in Clackmans, there are also a pile of independant service guys registered there, A guy named John Erickson does a lot of events there and frankly not only is the largest dealer in North America he also sell a lot of spas there and has good brands and I literally have 10 service guys registered there so you can save a ton and get good service. try him as well his pricing is high volume, low overhead wholesale direct and typically he runs a grand less than retailers… jerickson.mps@gmail.com

  156. Reply
    admin December 12, 2019 at 1:44 pm

    Hey Rich

    You have loads of good choices down there.

    Don’t get me wrong you also have your share of low-end crap and mid-end hyper marketing overpriced stuff as well but there are a few brands in the sweet spot.

    Now 7 k all in should be Doable, I would look at something like the getaway Hot Tubs, they are solid as a rock, good parts, glued and clamped plumbing and full-foam insulation, its hard to find that build spec for 7k all in but the 40 jets Bar Harbour might just make it you might even get into a Clarity from Master or a South seas from Artesian both solid well built spas. You also have a PDC dealer and a BUllfrog dealer, all four brands are pretty solid choices, they all use the same top-end parts list for the most part and all build good shells and reliable plumbing systems.

    Leisure pool and spas do the Clarity and getaway, Soakers does the South Seas, Clear Springs does PDC and Dolphin does the Bullfrog.

  157. Reply
    admin December 12, 2019 at 10:42 am

    I sent through some email recommendations for local dealers, you have a few good brands and dealers there so you should be able to find something to fit.

  158. Reply
    admin December 10, 2019 at 1:29 pm

    Hi Wendy!

  159. Reply
    admin December 7, 2019 at 2:23 pm

    Hi Wendy

    Im sure we can help.

    The big problem is likely to lack of insulation and lack of sides!

    The insulation parts is easy, get some 4″ attic insulation like fiberglass pink or Roxul or any of the batton type. get a bunch of contractor-grade hefty super strong large garbage bags and get a couple of rolls of tuck tape (the stuff they use for vapor barriers on houses)

    take the battons of insulation and seal them in the garbage bags and tape the bags closed. line the underside of the tub with them then put sides on… it will make a big difference.

  160. Reply
    admin December 7, 2019 at 2:11 pm

    Hey Dan

    there is a high and a low current mode on that tub, on the low current mode it shuts off the heater when you have the pumps on, olso new tubs have bigger motors and still run off the 50 amp service that older tubs ran off.

    Its also a lot to do with a surface area of the tub, and how sheltered the area is… a steady wind makes a massive difference and the 8.25 has a huge surface area.

    you can also change the heater to a 5kw, you can change the mode to high as well, it should help 🙂

  161. Reply
    admin December 7, 2019 at 2:04 pm

    Hi Ginger

    I would stay away from salt. the one at your massage place is likely a mineral salt that they add, the second dealer is right, the one on the Hot Springs is highly corrosive and all they do is make chlorine out of the salt… its old tech and in my opinion a gimmick. There are much lower chemical systems and easier to maintain. In light of the recent Ban last month on a huge range of salt systems in hot tubs by health Canada that found they can make a toxin as a by-product of the generation process I would stay away… read this…

    No matter what spa you buy don’t buy any of the miracle chemical reduction bullshit, the best stuff out there is the add-in products like spa marvel or the mineral salt add-ins like Mineralux. Personally I use this stuff…

    The Grand Bahama is better built, uses better parts and has better performance, the best thing about Hot Springs, in My opinion, is the marketing…

  162. Reply
    admin December 7, 2019 at 1:58 pm

    Clarity is a new line fro them, its a great design, big open footwell and it built well with good parts and good insulation.

  163. Reply
    admin December 7, 2019 at 8:22 am

    hey, Paul what size are you looking for?

    My mom lives in Fla and has a 12′ swimmer in mint shape she is selling because they won’t let her have it where she moved to… fire-sale price…

  164. Reply
    admin December 6, 2019 at 3:33 pm

    Hi Ollie

    Running cost is down to a few key things.

    1. insulation, but in San Diego its not such a big issue.
    2. Parts.
    3. chemicals

    The parts depend on a few things, primarily what parts… The fancy brands with the proprietary parts cost a lot more because they control the price and they are not as good as the top OEM parts. parts also last longer the better you are with your water chemistry and routine maintenance like filter cleaning etc. also the more stable the local power the better and with brownouts and noise on the line parts fail more often

    The chemicals depend on how chemical-free you want the tub.

    Assuming that you get good parts, and take care of the unit you should get a solid 3-5 years out of your heater the heater can be bought for around $100 for the part, similarly, you will need a pump rebuild usually around the 5-7 year mark. a rebuild is $350 or so and a new pump motor around $700

    chemicals count on $350. year for the really low chemical systems.

    I’ll email you a local guy’s details.

  165. Reply
    admin December 6, 2019 at 3:21 pm

    Hi Roger

    Both are very similar tubs, I think you need to upgrade the insulation on the South seas maybe? check and make sure its a full foam system I seem o recall that they use less foam on that line and charge for the upgrade but that might be wrong.

    The parts are almost identical, but the plus with Master is they have robust customer direct support center whereas Artesian has none… you need a dealer and they have to be reliable or you are screwed…

    The Balance 7 is a lot more modern design, those shell layouts were made 2 years ago and took a lot of feedback from second-time buyer, they are spacious and have massive footwells, the 748 has the same amount fo seats but unless you have friends with no legs The old school design with the tiny footwell is going to limit you to 3-4 comfortably until the footwell is overcrowded. second-time buyer are all about space, open seating and footwell room and the balance is the roomiest spa out there.

  166. Reply
    admin December 6, 2019 at 1:39 pm

    Yeah, Hot Springs is one of the best at old school marketing, branding, and advertising, they spend a ton on this end of their business but I really feel the product overall is middle of the road but sold for top buck on the back of the marketing.

    I really like the brands that fall into the sweet spot… they build top-end don’t spend too much on branding bullshit and Use good OEM parts.

    The Artesian is a better built tub for sure…

  167. Reply
    admin December 4, 2019 at 2:06 pm

    Hi Kris

    locally the best bet is the Bullfrog. These guys are right on the edge of my top group and they are way better than the other options in the area.

  168. Reply
    admin December 4, 2019 at 2:02 pm

    Hey Jeff

    The diverter cap was a known issue, the dealer should have caught it before delivery, there was a bad run of plastic from CMP and it affected a lot of brands, CMP is used on a few of my top recommended brands and other than this issue it’s been a reliable product.

    Give me the dealers info and I will get onto them and see what the deal is.

  169. Reply
    admin December 4, 2019 at 1:57 pm

    Hi Ian

    Its a solid price on a good spa.

    Buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee on the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

    hit me up if you have any issues.

  170. Reply
    admin December 4, 2019 at 1:33 pm

    I’ll email you a few contacts for remote direct buys, hit me up if you need anything

  171. Reply
    admin December 4, 2019 at 10:43 am

    Hi Jeremy

    Ozone I have to say no. Its great tech and if you had a really high-end system with treated intake air supply, primary secondary and tertiary absorption systems and off-gas destruct you could probably run damn near chemical free but it would be a 3-5k system 🙂 the $200 systems on hot tubs do very little…

    UV again is good tech and this system is probably the best on hot tubs but again I don’t recommend it. The reason is that none of the onboard systems can hold a candle to the aftermarket add-in products… I have found that the best we can do with the UV system is around 2ppm, same as AOP, Salt etc… we run our tubs at 0.5ppm of chlorine using a natural enzyme and it has the added advantage of protecting the plastic, keeping the pH stable, and extending the life of the water by2-3x… There is nothing I have ever seen that works better than this shit…

  172. Reply
    admin December 4, 2019 at 10:37 am

    Hi Roger,
    Thermospas are middle of the road for performance, they tend to rely on a lot of little high-pressure jets on their tubs, it feels good but it’s mostly surface. What really matters for good high-end massage is the expensive larger high flow jets.

    I’m also not a fan of how they do insulation, these radiant barriers were basically banned in the ’80s in regulated industries, now in this unregulated industry, they are the miracle insulator… laughable cheap outdated…

    South seas is a lot better, they build good spas. again the performance of the line is lower middle but overall a good reliable spa.

  173. Reply
    admin December 4, 2019 at 10:22 am

    Hey Kris

    Man, I don’t have anything around you I can recommend.

  174. Reply
    admin December 2, 2019 at 2:06 pm

    Hey Scott what other issues?

  175. Reply
    admin December 2, 2019 at 2:06 pm

    Hi!

    Here is the terms and disclaimers page

    Salt was good 20 years ago because even though it had a high failure rate it got us from 3-5ppm of chlorine to around 2ppm but use this enzyme system we run drinking water levels of chlorine in ours and its just easy and reliable…

    Especially since the health Canada bad on salt generators as they found they produce a toxin… https://www.canada.ca/en/health-canada/services/consumer-product-safety/reports-publications/pesticides-pest-management/decisions-updates/reevaluation-decision/2018/sodium-bromide.html

    As for Ph Up and Down forget it… it is already baking soda and sodium bicarb its cheaper get the MSDS sheet from your local brand to confirm…

  176. Reply
    admin December 2, 2019 at 1:36 pm

    Hi Stuart!

    Be careful of going too small, the little tubs don’t have enough displacement area so if two good-sized people get in then you lose the water over the side and need to get your garden hose out!

    I find the minimum usable size is the 3-4 person tubs in and around the 70″x85″ range.

    The Nordic is a good bare bones tub, And I agree the shells are cheesy but to be honest its more because they use regrind and have goofy colors… the roto-molded tubs if they are built right are incredibly strong as good or better than the top acrylic shells and way better than most of the mid-grade shells out there and on some the colors are great and they have the added advantage of a textured non slip surface… bang for the buck they are like a grand less then a good acrylic shell…. and they and there is a great little 4 person one with better jetting called the Getaway hot tub Ochos Rios model.

    There is no one selling the masters on the island but there is a guy on the mainland called Fraser Valley Hot Tubs the TS 240 and TS67.25 are arguably the best perform,ance small tubs out there hit them up they might have a service guy there.

    other than that there is a Beachcomber dealer but although its well built its low-end performance-wise.

  177. Reply
    admin December 2, 2019 at 10:16 am

    Hi Jason

    Its middle of the road, the shell is made in China, we sold a few for them on a trial run and in only 5 units had a shell failure where the repair guy basically said the shell was to thin to even repair… all in all from what I saw when I flew out to the customer I felt it was not fo the quality I could stand behind…

  178. Reply
    admin December 2, 2019 at 10:13 am

    Hi Don

    Everyone is saying hand-rolled now because of this site but from what I saw it was not a self-supporting shell… Watch this video…

    All in all, it is a solid middle of the road and should be priced accordingly. the jetting is the typical mix of a few expensive high flow therapy jets and lots of cheaper little low flow jets to get the count up. The shell is middle of the road cradle supported, and the insulation again middle of the road in both cost and R-value. I would not say it is not a nightmare brand but not built to the standard of the really good stuff.

  179. Reply
    admin December 2, 2019 at 10:13 am

    Hi Don

    Everyne is saying hand-rolled now because of this site but from what I saw it was not a self-supporting shell… Watch this video…

    All in all, it is a solid middle of the road and should be priced accordingly. the jetting is the typical mix of a few expensive high flow therapy jets and lots of cheaper little low flow jets to get the count up. The shell is middle of the road cradle supported, and the insulation again middle of the road in both cost and R-value. I would not say it is not a nightmare brand but not built to the standard of the really good stuff.

  180. Reply
    admin December 2, 2019 at 10:09 am

    Yeah sorry, I wasnt clear 🙂 they are a solid group and we have sent them a lot of customers and had good results.

  181. Reply
    admin December 2, 2019 at 10:07 am

    There is a wholesaler that sells in that market, he has a depot and local service guys. I also have about 10 service guys registered there.

    If you download the Spa Star app if you ever need service just click the request service button and I’ll get a guy out.

    Ill email his details

  182. Reply
    admin December 2, 2019 at 10:05 am

    Hi Jean

    Tell me what problems you have had.

  183. Reply
    admin December 2, 2019 at 10:04 am

    HI Peter

    In light of the recent re-evaluation from health Canada that has determined these bromine systems create a toxin and have now been banned in Canada (I’m assuming the US will re-evaluate soon and follow suit)

    I would highly recommend disabling this system, and I would be looking to the retailer to refund the upgrade…

    go Spa marvel, safe, healthy, lower chemical, easier to maintain water, longer water life, and lifetime extension on your warranty for your jets…

    Buy it here:

  184. Reply
    admin November 29, 2019 at 6:08 pm

    Hi David

    The Premium Wholesale guys are the biggest hot tub sellers in Canada and I have referred a lot of customers their way and had nothing but good results.

    The MPL has the same main captains seat as the Twilight its one of the only tubs out there with the big 3.5″ high flow therapy jets in the neck area and the calf jetting is crazy.

    Its a solid brand overall and the guys at Premium do a stand-up job.

  185. Reply
    admin November 29, 2019 at 1:51 pm

    Yeah, it loses a bit of heat and not all shocks need this, check the bottle… the one we use aerates chloramines so the cover needs to be off for 15 or 20 minutes…

  186. Reply
    admin November 29, 2019 at 1:49 pm

    Hi Lori

    I do do a lot on pricing because the reality is it’s very regional. things like distance to the factory and local operating costs, wages and dealer and market volume and competition really affect prices.

    At the end of the day, it’s a great hot tub and sells a lot less than a lot of hot tubs that are nowhere near the quality of build or performance.

    Also if you want local support you have to consider if it’s worth going outside the area, the local dealer will likely not do warranty work if you bought from someone else so the savings upfront. In some areas, this can be a non-issue if there are a lot of independent service guys around but that is not the case there, some areas I might 10 or 20 service guys but this area is predominantly dominated by local dealers…

    Rethink the dual lounger… First-time buyers always buy loungers because they are dryland creatures using dry land criteria… they pay attention to comfort and how the seats feel when the tub is dry and their experience of dry and comfort like a lounger that supports your weight and is comfy. Water environments are not about this, you won’t give a crap how comfy the seat is because you are basically floating… and loungers are hard to stay in and take up a lot of room… around 80-90% of second-time buyer do not by a louger…

  187. Reply
    admin November 26, 2019 at 10:07 pm

    Man, I had never even heard of them till you posted so I had to do 30 seconds of research…

    The video shows them spraying chopped fiberglass and adding supports, so the shell is middle of the road, they use gecko heating and control systems so again less expensive middle of the road and they don’t glue and clamp the plumbing so…. you get the picture… if its cheap as shit then ok but it won’t be because they are small off the radar low volume… I would say stay away hell even hot springs would be a better buy and that’s saying a lot…

  188. Reply
    admin November 26, 2019 at 9:54 am

    Hi

    Neither Sundance or Calspa are in my top groups. Sundance because they are part fo a big equity investment group and I really feel they are great marketing companies making mid-grade products sold at high prices on the backs of the marketing and branding… The proprietary parts alone would have me running for the hills, no way in god green earth am I buying a spa with a parts list that is proprietary… They don’t do this shit to make better products they do it to make big profits off the parts down the road and I have never ever seen any of these proprietary parts perform as well as the really good OEM parts like Balboa, Waterways, and CMP. and with the OEM parts, you can bypass the retailer and the manufacturer and get competitive [priced parts anywhere on the open market so you can never be held to ransom for parts or find parts are no longer available.

    I toured Calspas Factory last January and they also did not make my cut, the shell despite the marketing was nothing more than a regular mid-grade cradel supported shell and the confusing array of options and skews made the production messy, there were so many tubs on the test line with reject stickers… And on the entry-level stuff, they use waterways packs you one get the good balboa system on the higher end stuff. similarly, you need to pay to upgrade the insulation system. all in all both spas should really be in the mid-priced group but they sell for higher-end pricing on the back of marketing…

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets. None of the onboard systems from any of the brands are as good as the natural addins. https://hottubuniversity.com/spa-marvel-us/

    As far as the shell and anti-slip and no ball bearings, that on most tubs either standard or as an option.

    When it comes to performance frankly neither of them are top of the pile… forget all the sales bullshit just look at the jets… the small little 1.5″ jets are cheap low flow jets that put a tiny amount of water out in a high pressure, it does little to move the whole muscle mass so it although the feel good I find they do little for long term muscle relief.

    For neck and shoulders look for a seat with 3-4 of the big 3.5″ high flow therapy massage jets, for feet look for the huge 10″ 14 nozzle monsters and for a really top end seat look for 6 or more of the 5: high flow therapy jets… in the hot tub world for massage size matters… if they are using the little cheapo jets then you need like 18-20 of them in a seat to really move enough water for good therapy massage.

    Forget the filtration its marketing, all filters do is remove debris and even the cheapest shity tubs filter well.

    The titanium heater is fine and so is the Icolny frankly if you have good water maintenance then heaters last 5+ years and the part costs $60… Again spin and marketing more than any real value.

    Sundance is a proprietary control and heating system. Cal is OEM but make sure it the Balboa system.

    I guess if push came to shove the Cal, the parts are better but you would need to get to specific models to comment on the performance aspect. But honestly, neither of them would I recommend…

    I do have a couple of good independent spa service companies there, so it looks like a lot of fo spas bought from out of the area or the retailers use subcontractors or have service issues.

  189. Reply
    admin November 26, 2019 at 9:28 am

    Hi Aaron

    Yeah, I’m not a fan of the bucket seats I too find them constraining, I really like a wide-open seating plan with a big ass footwell. And I hate the floor foot domes, first off they have those crappy little 1.5″ low flow jets so they don’t do much for tough old feet and they are a bloody tripping hazard… nightmare, most guys went away from these domes years ago they are a serious hazard. and you have to run hot water under the floor which means big heat loss through conduction and its an absolute nightmare if you get a leak under there and because everyone is stepping on the damn things you get way more leaks there than normal…

    Circ pumps I’m not a fan of… On higher-end spas, they have a lot better vibration mitigation so the big pumps are super quiet, never quite as quiet as a circ pump but certainly nothing that should bother you.

    As for the Bullfrog, the shell is important but its really hard to get data for actual failures, but I have seen a lot fo ABS shell failures over the years… like 20+ Vs zero on hand, rolled self supported shells. and its cheaper so the price should reflect that. all in all, the bullfrog is a good spa

  190. Reply
    admin November 26, 2019 at 9:18 am

    Not my top end but not a nightmare either… it should be priced in the middle range, more expensive than mass merchants but less than top tier stuff, I would say its a better bet then the fancy brands but not as good as the really well-made stuff.

    The Vita I looked at used a fairly inexpensive lower R-value insulation, did not clamp the plumbing lines and had a less expensive cradel supported shell…

  191. Reply
    admin November 26, 2019 at 9:16 am

    Hi Laurie

    I need to start here with a disclaimer… I need to recommend you follow your local government guidelines no matter how far out of date they are…

    My rule for my tub is this, my nose and eyes are great indicators of the water quality as long as I am balancing and adding sanitizer. In general clean clear water that smells neutral or at least not organic is great. If you are adding chlorine every 3 days or so with spa marvel and your PH is in the OK range Your water will be clean and safe. Don’t try and micromanage the water once a week balance unless you have an issue. it is really obvious if your water is going off, it gets cloudy and has a slightly pond-like smell to it, that is when you know your sanitizer level is too low and or you need to shock it.

    I typically shock one a week with around 4 tablespoons of non-chlorine shock or if the water starts to go off.

    Foamy and cloudy is likely detergent or lotions, also first batches of water are a pain in the ass… minimize the amount of lotion or soap getting into your tub, either bathe in your birthday suit or do not wash the suits often and when you do run them through an extra rinse cycle or rinse them well in the sink… also no t-shirts or other clothing. same with sunscreen and other lotions, if you use a lot fo them then shower before getting in…

    Rule of thumb is weekly balance you alkalinity to the high end of ok then if needed adjust the Ph down into the ok range

    also get the SpaStar app from google play or the apple store its free and helps a lot.

  192. Reply
    admin November 25, 2019 at 7:31 pm

    Hi Tony

    Glad your purchase met your expectations.

    Good call on the chlorine, I think what happens some times is the dispenser gets filled with water, esp if you have kids and then it starts dissolving all the tabs at once.

    Shock is a funny one, I use it rarely unless I have the water going off from a big party or forgetting to refill the dispenser. generally, I advise a shock every 5 bodies through the tub.

    Yeah, I’m with you on the wifi, although to be honest a lot of times its problematic, I think its getting more features soon, and its stupid not to have a 2-speed pump on number two there is literally no cost difference and the pack will accommodate it… I don’t use the waterfall so I don’t care but again lot fo people say that they would like it on pump one… the reason they took it off is when the tub goes onto purge the old style used to hit the cover and then send water out it could drain an inch during purge 🙂

    Enjoy!

  193. Reply
    admin November 25, 2019 at 2:38 pm

    Hey Justin

    I have not seen a dynasty in the last year or so but historically they have not been great spas and the one I saw was a right proper mess.

    Jacuzzi is really good marketing but the middle of the road performance and proprietary parts which are a deal-breaker for me…

    Man, go see Adam… He does Master and American whirlpool. the AW is closer tot he Dynasty but with better quality control and the Master is in my top 5 there is also a bullfrog dealer called Brown’s Pools & Spas in Douglasville, which are somewhere between the Master and the AW

    Atlanta Spa & Leisure
    Adam and the gang are great we spend a few days going over their business and they do a great job, good service, knowledgeable, all the right things…
    Remove
    Details from Google Maps
    4305 Northeast Expy, Doraville, GA 30340
    http://www.atlantaspa.com
    +1 770-939-8000
    5.0View in Google Maps

  194. Reply
    admin November 25, 2019 at 2:31 pm

    Hi Don.

    Here are the pros and cons… If you really want hi-flow rates you can’t beat diverters.so the really good massage spas have them because it lets you steal a whole large pump for one seat… if you use 4 smaller pumps you cant put nearly as much water through each seat…

    The efficiency of the large pumps is much higher than the smaller pumps, you are always a lot better off with fewer large pumps.

    Read this:

  195. Reply
    admin November 25, 2019 at 2:26 pm

    They were ok when they were independent. The recent buyout by a big equity investment company has changed it a bit it’s now full of proprietary parts which to me is simply a deal-breaker… One critical thing is to make sure you have good reliable easy to source on the open market parts… Proprietary parts are not about building better products they are about making sure you own the customer for life because you have them by the balls because you control the goofy parts at whatever price you dictate…

    The tub layout is goofy, by making it the shape they did they killed the usable space for style… The footwell is so small that unless you have friends with no feet you are only going to get 2 or 3 people in before the footwell is full… Second-time buyers are always on the hunt for foot space and nice open designs, this is an old design.

    Performance-wise again it’s going to be middle fo the road, there are only a few of the expensive hi flow large jets and mostly the inexpensive low flow jets, in the neck and shoulders if you really want massage you need to find a spa with 3 or 4 of the 3.5″ hi-flow jets those little 1.5″ low flows do not move enough water for tough hi stress areas like shoulder and neck. same with feet, if you want good foot action find a tub with the big 10″ high flow jets or forget it, those little 1.5″ ticklers won’t satisfy yer dogs.

    All in all, it’s like most of the tubs I see from these companies that specialize in high end expensive 80’s style marketing and branding… Middle of the road products wrapped in loads of spin and marketing sold at high prices…

    Don’t get me wrong it’s not like the nightmare junk but it’s not like tot high-end quality spas it’s somewhere in the no man’s land in between.

  196. Reply
    admin November 25, 2019 at 2:14 pm

    You cant change the timeout it’s a health and safety thing, it reminds you you have been in the recommended length of time…

    That’s a lot of water to loose unless you have had a lot of bodies through I would pop the front off and make sure there is no water in there, sometimes during shipping the unions on pumps and pack and be loose, its recommended in your owners manual on all tubs to check these…

  197. Reply
    admin November 23, 2019 at 3:12 pm

    Hey Mark

    they are just as good and frankly better than the stupid Hybrid option… I can’t even believe these guys still do that. its old tech that is not more efficient… The only reason their CEC rating ios lower on the hybrid is because of the circ pump…

  198. Reply
    admin November 23, 2019 at 3:08 pm

    These are the service companies I have registered in the area.

    Athena Pool & Spa Services
    Remove
    Details from Google Maps
    PO Box 1158, Rathdrum, ID 83858
    +1 208-687-3191
    View in Google Maps

    Spokane Spas Inc.
    Remove
    Details from Google Maps
    16428 E Sprague Ave, Spokane Valley, WA 99037
    http://www.spokanespas.com
    +1 509-532-1400
    4.4View in Google Maps

    Griese Enterprises
    Remove
    Details from Google Maps
    2721 E Diamond Ave, Spokane, WA 99217
    http://www.hottubsinspokanewa.com
    +1 509-868-7963
    4.4View in Google Maps

    Sink Or Swim Pools & Spas
    Remove
    Details from Google Maps
    Spokane, WA 99201
    +1 509-475-1547
    5.0View in Google Maps

  199. Reply
    admin November 23, 2019 at 2:53 pm

    Hey Sean

    Yeah, diverters are noisy in some positions, they are all the same, I have not noticed an appreciable difference on any of the brands I have seen.

  200. Reply
    admin November 23, 2019 at 2:51 pm

    Hi Liesel.

    Time will tell I really don’t know what to think with these guys.

    We referred them a lot of business and they just kept dodging my requests to get into the plant, no there are no secret manufacturing techniques, and I’ve seen dozens of factories and I don’t charge them so its a no brainer unless you are hiding something.. then I got one of their tubs and it was a wreck… 3 leaks, shoddy workmanship it was a real mess.

    Then they told me it was a one-off and that they were doing a factory refit and asked me not to release the other video until I saw for myself… no, they decided once again not to see the factory…

    Now this is a brand that was on my good guy list and that I sold literally hundreds of spas for, it makes no sense if they are legit dowing good build practices, it will literally cost them hundreds of thousands of dollars not having me referring them as a good brand so I can only surmise they have some skeletons and cant let me see what’s what…

  201. Reply
    admin November 23, 2019 at 2:45 pm

    Check and make sure the pump is plugged into the board if it is it sounds like a bad pump.

  202. Reply
    admin November 21, 2019 at 2:06 pm

    The Clarity Spas are built the same as all the Master Spas. Good hand rolled shells good non-proprietary parts list glued and clamped Plumbing and a high-end insulation System.

    I like the big open footwells and a nice use of space in the clarity series. Plus good jetting and a nice power system.

    Never really been a fan of the hot spring stuff. Their strong suit is definitely their marketing but the product itself is kind of middle-of-the-road lots of proprietary parts frankly mid-grade performance I find it really overpriced.

  203. Reply
    admin November 21, 2019 at 2:02 pm

    Hey Charlie

    The pricing looks good.

    Performance-wise the Twilight series is definitely going to beat the healthy living. the truth is the third pump doesn’t really make that much difference. They just put a bunch of extra Jets and Goofy places. I’m a big fan of the 8.2 or 8.25 performance-wise it has a lot more of the high-flow therapy Jets and the neck jets are all the 3.5 inch high flow

  204. Reply
    admin November 21, 2019 at 1:56 pm

    Awesome! Enjoy and let me know if you ever need help.

    buy this stuff… its lower
    chemical easier to manage healthier and less expensive, plus it extends the
    life of the tub and gives you a lifetime guarantee ion the jets.

    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without
    hassle, diagnose and fix water issues, troubleshoot any problems and even
    request service on your tub. Spa Star will do all that and more and best of
    all IT’S FREE!

    https://www.spa-star.net/

  205. Reply
    admin November 21, 2019 at 1:54 pm

    Nope it sounds like you’ve got it pretty much in hand.

    If you want to you could put a space heater carefully underneath the skirt area to warm it up a little bit before you fire it on. That’ll ensure that you don’t have any condensation on the board.

    The reality is you should be able to just hit it with power and it should fire up

  206. Reply
    admin November 21, 2019 at 1:42 pm

    Its Clearwater and is nothing I would recommend.

    It’s going to be the same quality as home depot or any of the other price point spas.

    Go see the guys at Phoenix hot tubs and swim spas on ruby road.

    The trick to entry level spas is no bells and whistles… look at the the getaway hot tubs… solid build efficient and priced right.

  207. Reply
    admin November 21, 2019 at 1:16 pm

    Build wise it’s great.

    Performance wise it still has quite a few of the big hiflow jets and a bunch of regular jets. Frankly it’s what most tubs have.

    That kind of seating is super good for tall folks.

  208. Reply
    admin November 21, 2019 at 12:48 pm

    Hi Ethan

    They are both good spas and well built. I dont know the dealer though.

    There is nothing else local I would bother with.

    There are a lot of service companies around as well so any well built line with good parts should be easy to find serv ou ce for.

  209. Reply
    admin November 21, 2019 at 12:43 pm

    Hi.

    All the lines from Master have the same build standard. All that really changes is the performance and seating type.

    The bullfrog is a decent second. The only issue I have is the ABS plastic pedestal supported shell is a lot weaker than the good hand rolled self supporting shells on master or artesian.

    The hot springs is the best marketing company of the three but no where near the quality or reliability.

  210. Reply
    admin November 20, 2019 at 5:36 pm

    No.

    Both super well built spas but I would say the Antigua island elite is a better perfomance spa. If you are tall however the seating in the HL is better

    The antigua is right between the HL and the Twilight

  211. Reply
    admin November 19, 2019 at 8:30 am

    Hi Phill.

    I find the Artesians around the same price and they re pretty much the same build and insulation but the Twilight is the only one I see that has the big 3.5″ high flow neck and shoulder jets which I love, everyone lse uses the dicky little 1.5″ low flow jets for neck and shoulders and they just do not move enough water…

    There is an artesian dealer i don’t know called Artesian Budget Pools in Peabody. I do know the guys at Crocker sales that does master and I’ve had good results with them.

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
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    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006

  212. Reply
    admin November 19, 2019 at 8:26 am

    Hi Steve

    I don’t really do too much pricing but it seems reasonable.

    I do not like the foot domes, they are big tripping hazards and a pin in the ass all for a couple fo low flow jets that don’t move enough water for any real foot massage anyway… plus you have to now plumb under the floor which is not only a heat loss but also a nightmare for repairs if they ever leak and because everyone is always stepping on them they are more prone to leaking… bad item and most companies don’t do them anymore for that reason…

    I would not buy any of the chemical reduction systems, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  213. Reply
    admin November 19, 2019 at 8:04 am

    Hi, they do a few frog systems, there are the chlorine dispensing system and the mineral Ion systems.

    the Ion system is ok but I find the claims exaggerated like on all onboard hot tub chem reduction systems, every manufacturer has some type of chem reduction system and the reality is none of them are anywhere near as effective as the add-in products.

    Just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  214. Reply
    admin November 19, 2019 at 8:02 am

    Corrected sir, my bad. it meant to say high chemical I was mistaken in referring to chlorine as a carcinogen. NUt just barely… I should have said these high chemical systems create more byproducts and that the by-products ingestion into the body has shown to cause an increase in cancer rates…

    High levels of chlorine and specifically inhalation as occurs in steam from hot tubs are dangerous and some of the by-products of the chlorine interaction with organics create other chemicals some of which are classed as a possible source of cancer.

    When chlorine mixes with organic matter (such as dead leaves and soil), it forms new chemicals that remain in the water. These are called chlorination by-products.

    The International Agency for Research on Cancer (IARC) classifies some chlorination by-products as possible causes of cancer, specifically bladder cancer but this is primarily because the study looked at low-level drinking water effects, a hot tubs chlorine level can be 4-5 times higher and inhalation is a much more efficient way of getting these chemicals into the body…

    Health Canada and the CDC both indicate that because of the carcinogenic properties of the byproducts of chlorine that and I quote the Health Canada here:

    The Risks of Chlorination By-Products
    Lab animals exposed to very high levels of THMs have an increased risk of cancer. Several studies on humans have also found a link between long-term exposure to high levels of chlorination by-products and a higher risk of cancer. For instance, a recent study showed an increased risk of bladder and possibly colon cancer in people who drank chlorinated water for 35 years or more.

    High levels of THMs may also have an effect on pregnancy. A California study found that pregnant women who drank large amounts of tap water with high THMs had an increased risk of miscarriage. These studies do not prove that there is a link between THMs and cancer or miscarriage. However, they do show the need for further research in this area to confirm potential health effects.

    While this particularly refers to consumption through drinking we know that inhalation is a more effective method of absorption so it would be reasonable to say that inhalation of chlorine by-products would the same or worse.

    My point was I really disagree with the idea of re-naming common products for marking gain, and the beachcomber private brand chemicals are not a healthy low chemical alternative. I have read the MSDS sheets are just marketing design to fool people into thinking they are not using chlorine or bromine high-level systems.

    Is that more palatable?

  215. Reply
    admin November 19, 2019 at 7:40 am

    I’m not sure about the Great Lakes man I’ve never heard of them, it must be a small regional guy and TBH on these high priced items small guys can’t do it right… you need the volume and cash flow to innovate or even adopt innovation, and the same for efficient production lines, The little guys doing it right are priced way to high and the other ones are just building low end.

    $10k is the right number, its about standard for that line…

  216. Reply
    admin November 19, 2019 at 7:27 am

    Hi Eric

    Buying from these roadshows can be a gamble depending on the area, the brand, and the seller.

    The truth is proximity never ensures a good dealer experience. The reality is a lot of customers never set foot in the dealer’s door after purchase especially now with everyone drop shipping chemicals and great apps Like SpaStar which help you with water chemistry and troubleshooting and even can get you set up with service with the click of a button.

    The area is critical… If its an area where the events have been going on a long time then there are loads of service companies so service levels are good, I have 3 independent service companies registered.
    The brand is critical if it a shitty brand then its a shitty brand regardless of where you buy it.
    The seller is important, knowing how to do remote deals is critical.

    I often see the twilight priced in and around the 10k and up to mark so the pricing is ok…

    The artesian guy is sub 4star on google, and well they are as well built they don’t build anything that has the good 3.5″ high flow neck and shoulder jets like the twilight and the bullfrog again is ok but thier shell is a lesser quality and again they don’t touch the massage value on either the neck shoulder or the feet.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  217. Reply
    admin November 19, 2019 at 7:03 am

    Salt is old tech all it does is make chlorine and the Canadian department of health is reviewing the systems and have now banned some of them because they create a toxin… And they are 20-year-old tech these assholes pushing this outdated tech are full of shit… all these systems do is make chlorine or bromine!!! they are unreliable, high price and higher chemical and harder to manage PH than the really good stuff.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  218. Reply
    admin November 19, 2019 at 7:00 am

    Hi Chrystie.

    Bullfrog is good, they are just out fo my top five because they use an ABS plastic pedestal supported shell the rest is good.

  219. Reply
    admin November 19, 2019 at 6:58 am

    Hi Wayne

    Now I have to say I have not seen one since Jan last year.

    The shell was not a self-supporting shell it was a cradle supported shell.

    And it was a biped reflective insulation (similar to Mylar) with a small amount of Roxull or blue max… The total insulation was around R-9 which in a cold climate is less than half what a house should have and there were no clamps on the plumbing.

    This does not mean its a nightmare brand but it puts it firmly in the mid-price point range.

  220. Reply
    admin November 19, 2019 at 6:51 am

    Hey Doug.

    Man I can’t in all fairness refer any of them, they are all built to a price point and that just means they are all not good buys.

    but seriously check with local companies, there should be other long term finance options…

  221. Reply
    admin November 18, 2019 at 7:34 pm

    The Bullfrog is a better spa for sure.

  222. Reply
    admin November 18, 2019 at 7:33 pm

    You still need a residual low chlorine level, either the floater or sprinkle some chlorine powder in every 3 days or so, typically a teaspoon but depends on bather load.

    The color charts are universal for all chlorine strips but the Aquacheck is my preferred brand.

  223. Reply
    admin November 18, 2019 at 7:30 pm

    Hi Lisa

    I haven’t heard of any issues with chemicals other than making sure its left open when you shock it. also, get spa marvel you can buy it here and it will be the biggest effector of keeping the water clean and low chem, also download my SpaStar app it will help a lot as well.

    Don’t lower your temp, you are better to leave it at opperating temperature unless you are going away for a few weeks.

  224. Reply
    admin November 18, 2019 at 7:30 pm

    Hi Lisa

    I haven’t heard of any issues with chemicals other than making sure its left open when you shock it. also, get spa marvel you can buy it here and it will be the biggest effector of keeping the water clean and low chem, also download my SpaStar app it will help a lot as well.

    Dont lower your temp, you are btter to leave it at opperating temperature unless you are oging away for a few weeks.

  225. Reply
    admin November 16, 2019 at 2:16 pm

    Shit dude that spa owes you nothing 🙂

    Yep this industry sucks, it why I started this site, it drove me nuts all the lies and bullshit marketing… crazy…

    The arctic I would not seriously consider… The best thing about it is the marketing… they do a good shell but the rest??? Chinese proprietary parts, a crazy story about free heat instead of just spending the money on a decent insulation package and they don’t even clamp the plumbing… its mid-grade at best with loads spent on old 80’s style branding bullshit to make you think its next level 🙂

    Yer Welcome to share the cost, its always good to see what is selling for what where and the retailers aren’t allowed to show costs…

    Thanks for the donation and download my SpaStar app! it rocks 🙂

  226. Reply
    admin November 16, 2019 at 2:11 pm

    Very cool never heard of that!

    Makes perfect sense though.

    That particular tub has two temp probes and if one reads lower than the other it gives you an error and those probes cant be not all the way seated or they leak but good point for sure!

  227. Reply
    admin November 16, 2019 at 2:09 pm

    Yeah the pre-filter is always a good idea, it makes the water easier to manage, and generally, take the filter out when running the spa clean

  228. Reply
    admin November 16, 2019 at 2:08 pm

    Hi Matt

    all in all, they are good the only downside is the abs shell, its nowhere near as good as the high-end hand rolled glass shells.

  229. Reply
    admin November 16, 2019 at 2:07 pm

    Make sure its a dual voltage unit and really if you are gonna hardwire it buying a non plug and play will give you a bigger motor and better efficiency. the motor will still run at 120v.

    on the whole, its middle fo the road, a cradel supported shell and a pretty low-end insulation package.

  230. Reply
    admin November 15, 2019 at 7:14 am

    Yeah its a great tub for sure, I really like the main captain’s seat on the twilight and the foot jets, which I use on my back, legs, etc and they are the same on the Phelps I don’t even touch the other seats 🙂

  231. Reply
    admin November 15, 2019 at 7:10 am

    I texted you this am 🙂

    Look forward to chatting!

  232. Reply
    admin November 14, 2019 at 6:48 pm

    Hi Mark

    They both seem like decent pricing but the Antigua elite would compare more with the HL series from Master. The Clarity is a party tub, if you entertain a lot its much roomier whereas the Artesian model is more of a personal tub, it has more of the high flow therapy jets and more power. if you want to compare apples to apples look at the healthy living 7

  233. Reply
    admin November 14, 2019 at 6:45 pm

    Good covers run about $500 and typically last 3-5 years, junk cover last 2 years and the environmental footprint is huge… Smart tops should last for the life of the spa I would think if taken care of.

  234. Reply
    admin November 14, 2019 at 10:18 am

    Hi

    It depends on what system. typically you balance hardness when you fill it.

    Then weekly balance Alkalinity and ph and make sure you have sanitizer in.

    If you use the Spa marvel that I recommend you will have easy to manage low chemical water. you can buy it here and if used as directed it will give you a lifetime guarantee on the jets and super low chemical levels plus it makes the water very stable and easy to balance.

    Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!

    https://www.spa-star.net/

  235. Reply
    admin November 14, 2019 at 5:38 am

    First off the shell designs made me smile, there are right out of the 80’s all the sharp angles and terrible use of space 🙂 Water environments are all about space, and the footwells on most of the models make them no good for anything over 2 or 3 people.

    Jetting wise again this is right out fo the 80’s all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage, the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell, 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2k…

    Finally, the insulation, forget it these radiant barriers were basically banned in the ’80s in regulated industries, now in this unregulated industry, they are the miracle insulator… laughable cheap outdated… https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

  236. Reply
    admin November 13, 2019 at 1:36 pm

    Funny as we get older the jetting becomes a lot more important.

    The beachcomber is well built but the performance is pretty flat, they just don’t build any high-end therapy massage spas.

    The best thing about the arctic is the fancy expensive 80’s style branding and marketing to convince you its a high-end tub…

    There is a Coast dealer there and Coast is local and built better than most but they have no good neck jetting 🙁 they use the cheapo little 1.5″ low flow jets and man I really want 4 of the 3.5″ high flow wrap around neck and shoulder jets like on some higher-end therapy spas.

    There is a master dealer that does a couple shows there every year I think they either just did it or are just going to. I’m not sure if he has served on the island or not but you can hit them up and ask. the twilight series has great jetting and is my goto for high-end therapy massage and they are built and insulated well.

    http://www.premiumwholesale.ca
    +1 519-895-0606

  237. Reply
    admin November 13, 2019 at 1:17 pm

    pricing seems high on the 33 but about right on the 45 jets.

    The actual jet pressure will be higher on the 45 jet version they add a few of the big hi-flow jets and up the horsepower with the bigger pumps, you will flow more water and it also adds in two diverters which means you can steal the pressure from other seats and flow even more water… there will be a substantially better massage in the 45 jets version

  238. Reply
    admin November 13, 2019 at 1:11 pm

    Hi Lawrence.

    I don’t know about leaching from the plastics hell they say even medical-grade plastics can leach hormone mimickers and chemicals but because you are not drinking it I don’t know that is such a concern. and really both acrylic and roto mold are plastics.

    durability wise its a crapshoot 🙂

    The really good Acrylic hand-rolled fiberglass self-supporting shells using a vinyl ester resin barrier are durable as hell but most guys don’t build great shells, they just spray a bit fo glass on and put pros and supports under.

    Similarly, with the roto molds, the cheap ones are thin and unreliable and the really good ones are thick and durable… So I think itas got more to do with the brand than the shell type.

    The heat retention is going to have way more to do with the insulation system than anything else.

  239. Reply
    admin November 13, 2019 at 1:06 pm

    Hey Tony

    no, the circ system runs 24 7 no matter what you set it to.

    The spa marvel will fix your problems also dow its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  240. Reply
    admin November 13, 2019 at 1:04 pm

    Hey Randy limelight is not master its Hot Springs and they are middle of the road IMHO

  241. Reply
    admin November 13, 2019 at 1:03 pm

    Hi Wayne

    They are built and insulated well but there are a few things that let them down from a performance standpoint.

    There are not a lot of the expensive big 5″ high flow therapy massage jets most fo the tub is kitted out with the little 1.5″ low flow cheapo jets.

    The higher-end models with the foot blasters are good for foot massage but the lower-end models with the foot domes are crap.. those little dicky 1.5″ low flow jets won’t do squat for tough old feet and the domes are bad tech that most of the industry went away from decades ago… they are a pain in the ass everyone is always tripping over them, and if they leak they are a nightmare to fix, plus you need to run hot water under the floor now and that’s just inefficient as hell, there is very little insulation under there already…

    The neck and shoulder jetting again are the little 1.5″ jets I’m pretty sure and again I like a hi-flow 3.5″ set of jets for shoulders and neck.

  242. Reply
    admin November 13, 2019 at 12:56 pm

    the artesian elite has the raised sides.

    avoid any models with the raised foot domes in the middle, I had one year ago and they are a serious tripping hazard, the number of people who wiped out was crazy… it is why most companies went away from them, and they require plumbing under the floor which is seriously inefficient you lose a lot of heat from conduction, plus if they leak yer screwed and because everyone is stepping on the jets all the time down there leaks are not unheard of. and there is no plus… those crappy little 1.5″ low flow jets are not going to do any real foot massage you need the big 10″ 14 nozzle monsters…

    Make sure you get full foam, I think on some lines they do a reduced foam.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  243. Reply
    admin November 13, 2019 at 12:52 pm

    Hi David

    Ill be honest mass merchants has an abysmal record on hot tubs and I do not trust any of the reviews, Manufacturers spend a lot of time and money on making sure reviews look good, Forbes magazine says that nearly 70% of reviews even on regulated sites like Amazon are fake.

    I have seen first hand several of the mass merchant spas and they are not good prices on good spas they are just cheap spas, you will spend a fortune on running costs and repairs. here is the evolution spa by Costco… They rebranded from Stron to evolution after this video to dodge the fallout.

  244. Reply
    admin November 13, 2019 at 12:43 pm

    Hi Aaron

    Thank you for the donation, its really helping keep this objective, we have lots of little revenue streams and that makes it easy to just do what we want 🙂

    So first off the cover. There are a few good options out there.

    1. If you take a cover when it is brand new and remove the cores and then take a roll of Tuck tape the stuff used on the outside of houses on the vapor barrier. you tape over all the seams, and all around the edges. what kills covers is water getting into the cores and what kills the vapor barrier is the vinyl chaffing on the edges of the foam insert and eventually wearing a hole in the plastic and letting moisture in.

    2. also there are options like Smart Tops I can get you good prices on.

    D1 used to be a decent brand but its been bought out by a big equity investment firm and their MO so far has been a great marketing and 80’s style expensive branding wrapped around mid-grade overpriced products with lots of proprietary parts to trap you.

    The Bullfrog is a good hot tub, the only thing keeping it out of my tier one group is the ABS plastic pedestal supported shell and an invite to the factory to see first hand what they are doing.

    There is a company called Pool & Spa Concepts in Cedar Rapids, IA that sells Artesian, its a solid made well-insualted spa.

    I would also look at the getaway Bar harbour and or the clarity Precision 7 or 8 they are super roomy well made basic hot tubs and are available through these guys:

    Swimming Pool Supply Co
    bill@spspools-spas.com
    Remove
    Details from Google Maps
    3850 SE Capitol Cir, Grimes, IA 50111
    http://www.spspools-spas.com
    +1 515-986-3931

  245. Reply
    admin November 12, 2019 at 7:06 pm

    Hey Patrick

    For feet, you want the big monster jets the 10″ ones with like 14 nozzles.. yer feet are tough old bastards and will not be happy with the little foot jets that most tubs have, they just don’t move enough water. Trust me I’ve been in hundreds of hot tubs and my dogs are not barking on the shitty little jest that most spas count as foot jets.

    But I get ahead of myself, for a good tub you need the basics and really only the Garden Leisure and Nordic catch my attention. the others all have the big marketing scam issues. The lazy boy isn’t even a manufacturer. They have factories build them under a private label the last iteration was junk.. who knows what tomorrow brings!

    Marquis, I liked but the refused to let me in to see the factory so I bought one and found out why it was a mess 🙁 I’m seriously pissed off at them right now I feel like they betrayed me. the tub was a mess… watch the asshat who reviewed my review and just shut off the sound on his or my video… … it’s clearly a mess…

    Innovative Spas
    Status: HTU ALL STAR

    These guys I have met and spoken to and have a good operation with a great line of spas

    Owner: Whitney Elliot
    Dealers # +1 757-490-7727
    http://www.innovativespas.com

  246. Reply
    admin November 12, 2019 at 1:24 pm

    Hi Alexander

    The Artesian by far is a better spa, especially from a parts standpoint. I don’t know which artesian model you are referring to they don’t do small spas in the elite line. I assume its a Santa Cruze which is an island spa not an island elite spa. floor models typically get 5-10%

    the sundance 880 I assume again yer looking at the capris because its the only small one in that line.

    the jetting and performance will also be better on the artesian a lot more of the expensive jets and its only a single pump where the artesian is a twin I would expect the sundance to be around $1500 cheaper.

  247. Reply
    admin November 12, 2019 at 12:00 pm

    Hi Stephen

    Most spas have a pretty tight-fitting skirt, but man rodents are brutal, they can get in some crazy places. here is a great trick… anywhere there is a little gap take some steel wool and push it into the gap, then shoot a blob of expanding foam in to hold it in place. They hate the steel wool and will not go through it 🙂

    The good news is there is are several good service companies located near you that I have registered with us so if we stay with a good reliable OEM parts list we should be good.

    The west coast is a goofy market. It is now no longer dominated by retailers like most of NA, There has been a big shift to wholesale direct sellers, I think it is because the pricing got crazy out there and a lot of people started buying from out of the local market. you can always tell markets that have shifted like this because you see three key indicators.

    1. There are far fewer retailers than one would expect for the population density.
    2. Almost exclusively the retailers that are there are the ones owned by the big corporate equity investment groups selling mid-grade products full of proprietary parts at very high prices wrapped up in great branding and marketing to make them look exclusive. IMHO these are the worst options, you overpay the failure rate is higher and you are held to ransom for parts because they are not available on the open market and its hard to get service because of the goofy parts.
    3. You see a disproportionate number of specialist companies who just service hot tubs. In this case, we have more of these independents than we have retailers!

    Honestly, there is only one brand that is super well built near you and that is beachcomber unfortunately if you are looking for anything other than the very basic performance they just do not do any high-end therapy massage spas.

    The biggest guy selling on the West Coast is a guy named John Erickson, he sells from warehouse locations and has local service and delivery teams, he sells good brands and his pricing is very good 2-3k off retail and I’m not talking gimmick marketing discounts I mean really real-world pricing I see all over the US. but they don’t have showrooms… The upside is all the retailers absolutely hate him because he literally sells 6000+ spas a year on the West Coast (the average retailer sells a couple hundred) so getting pricing is good because even if you don’t buy from him, showing the retailers his pricing makes them nuts and they often drop their pants and price match 🙂

  248. Reply
    admin November 11, 2019 at 8:14 pm

    Hi and thanks! Jim is a solid guy and if you ever need anything teach out… and download the spastar app it makes everything easier.

  249. Reply
    admin November 10, 2019 at 3:09 pm

    Hi Fay

    Yeah, the salt tubs are not only outdated tech but in Canada, the department of health just banned them because some of them can make a poison during the generation process.

    Don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    There are no great brands around you, the best bet would be clackmans and the Marquis spa but right now they are doing a factory refit and having some QC issues.

  250. Reply
    admin November 10, 2019 at 3:04 pm

    Hi Trina

    All are well made but make sure they all come with the full foam option.

    They are very similar from a performance standpoint, I do not like the one with the raised side, its makes the cover removal difficult, and makes the cover more expensive and it does not seal as well at the fold.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  251. Reply
    admin November 8, 2019 at 8:24 am

    Hey Doug.

    I always recommend on any hot tub in a cold climate to do this:

    Put a trouble light (the little cage with the hook and a light bulb) but make sure its got a 40w old school bulb (the ones that get hot) don’t use LED or Florescent. Hang it under the cabinet where the pumps are making sure its far enough from anything to not start a fire!!! leave it there and if you ever get a power outage plug it in 🙂 it will keep you out of trouble for weeks… you can also use a small cube space heater but again make sure its safe and not too close to anything 🙂

  252. Reply
    admin November 8, 2019 at 8:20 am

    Hi Elizabeth!

    Marquis is not a bad brand and i think their earlier stuff is solid, I actually think after their factory refit they might even get back on my good guy list.

    Go here and buy the deluxe kit. it includes a spa cleaner chemical and the Spa marvel enzyme and filter cleaner.

    get a new filter, hit me up I can find it for you.

    go to a local hot tub/pool shop and get

    Calcium boost
    pH up
    pH down
    chlorine (either granules or tabs with an adjustable floating dispenser)
    test kit
    non-chlorine shock.

    then download the spa atar app. I will help manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!

    https://www.spa-star.net/

  253. Reply
    admin November 8, 2019 at 8:14 am

    Hey Don

    I toured the Cal factory last January. They did not make my cut. I was really disappointed with the shell TBH, they pitched like it was a tank, but the “steel” was little more than a thin strip of metal with little or no structural integrity and the rest was just a normal pedestal supported shell! They use Balboa on their top-end but not on their entry-level stuff, the standard insulation is not great and you need to pay to get the full foam upgrade. they have way too many lines and skews, likely from decades ago when they were a big player, but now they are a smaller player they need to streamline their lines, there were loads of rejects on the test line which is good from the QC standpoint but I think they just have too many options and lines to have a clean reliable production.

  254. Reply
    admin November 7, 2019 at 7:35 am

    Hi Amanda!

    I used to be a big fan of Aquafinesse but I’m converted to spa marvel, works just as well at 1/3 the price…

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  255. Reply
    admin November 7, 2019 at 7:34 am

    Hi Kevin.

    I’m not a fan of the Arctic. They build a good shell but the rest is problematic. They use a goofy proprietary heating and control system from China not only are they having issues with it but when a guy goes and does a proprietary part that just fits their hot tub they control the price… Proprietary parts are a scam read that article or watch the video. I want a company using a good OEM parts list. The insulation is cheap and somewhere around R-8 nowhere near the r-25 required for a regulated industry like the housing industry, the fact that they use the slogan free heat just exemplifies the disconnect between their marketing and reality… We know in the real world there is no free heat and all spas reuse motor heat effectively. They don’t even clamp the plumbing lines… So they build a good shell but they don’t spend the money on the parts, the plumbing or the insulation… so why is it not an inexpensive spa??? oh right because they spent the money on the 80’s style branding bullshit to make you think its special 🙂

    AW is a cradel supported shell, dodgy insulation but way better parts and better plumbing

    The Bullfrog is an ABS plastic shell but great parts, great plumbing, and great insulation.

    The Artesian is the best of that lot… its got all the main things… great shell, great parts, great plumbing, and great insulation package…

  256. Reply
    admin November 7, 2019 at 7:23 am

    No worries and remember if you ever do have problems with a group I recommend come to me, I will get it sorted out.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  257. Reply
    admin November 7, 2019 at 7:20 am

    Hi Dave. never heard of them! cant find a manufacturer’s website either. send me a link

  258. Reply
    admin November 7, 2019 at 7:18 am

    from a build quality standpoint, they are all good. performance-wise, the healthy living and twilights. In my opinion, TS7.2 is one of the best massage spas out there.

  259. Reply
    admin November 6, 2019 at 10:44 am

    Hi David

    The inline frog system is good, there are a few options, the first is the ion system its good but not as good as the aftermarket stuff like spa marvel… I would buy the inline smart chlor system and dial it down to its lowest setting them use this stuff

    Lighter colors for sure. darker colors make the water muddy and uninviting and the lighting looks crap in the dark shells.

    Nope first time buyers buy loungers the second time buyers know better 🙂

    It depends on usage… count on a buck a day for regular usage (2-3 times a week for 20 mins)

  260. Reply
    admin November 6, 2019 at 10:40 am

    not sure its listed as regular ss

  261. Reply
    admin November 6, 2019 at 10:38 am

    Hey George

    Nothing solid around you except the guys at spas and more doing master.

  262. Reply
    admin November 6, 2019 at 10:36 am

    Hey Rebecca!

    Used can be good but finding one that’s in good shape is hard and knowing what to look for critical!

    The Coast is good and you can easily fix the insulation up to a reasonable standard… just get hefty garbage bags and a bag of fiberglass pink 4″ insulation. wrap the battons like presents and tape closed with tuck tape and put them around the tub inside the skirt on three sides making sure to leave the motors with lots of air space around them.

    Again the beachcomber is a solid tub too

    so you want to look at the equipment and make sure it looks clean and no rust or white build up and you wan to see them running… make sure there is no water behind the skirts or in the case of the beachcomber with the non removable skirts make sure there is none coming out from under it.

  263. Reply
    admin November 6, 2019 at 10:30 am

    Hey Todd

    Yeah, you should keep a residual chlorine level but I keep mine at around 0.5ppm (i recommend however you follow local gov guidelines even if they are bat shit craze and 20 years out fo date:-)

    You can go no chlorine but its tricky and you need to shock every few days with a non-chlorine shock but again I don’t recommend it.

  264. Reply
    admin November 6, 2019 at 10:28 am

    Hey Dave, if you want to see if you’re going to use it before spending the money grab a cheap used tub and try it for a season and just sell it on and buy what you want after.

    as far as the TS7.2 its a great tub but way out on the high end for pricing and performance but 9k is a solid number I’ve seen them over 12k in some places.

  265. Reply
    admin November 6, 2019 at 10:26 am

    Shit its a Dynasty spa. I have had so many customers comment on their problems with this group I can’t even recommend a super deal on a used spa 🙁

  266. Reply
    admin November 6, 2019 at 10:23 am

    Hey Darron

    I know the area well, spent a lot of my misplaced youth partying on Wassage beach 🙂

    Beachcomber is the only real top-end tub out of that group, but they are bat shit crazy on the pricing 🙂 especially for a fairly low to the mid-end performance range of tubs. The Arctic I would not touch, great marketing and decent performance but other than a good shell the rest is crap… no clamps on the plumbing, cheap insulation, and Chinese proprietary parts.

    Def the bullfrog or Coast is a better option but if you want a really good well-built spa that won’t break the bank check out the Getaway hot tubs. Hit my buddy Griff up at master of Mississauga look at the Bar Harbour, massive footwell roomy well built good parts clamped plumbing and top-end insulation and the shell is built like a tank…

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
    Details from Google Maps
    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

    .

  267. Reply
    admin November 6, 2019 at 10:14 am

    Hi Randy

    American Whirlpool is ok middle fo the road, but not built to the standard of the really good stuff. the shell is a cradel supported lower end shell and the insulation isn’t great but that won’t matter so much where you are.

    Performance-wise again run of the mill, a normal mix of high flow therapy jets and lower end low flow small jets.

    I don’t have anything down there dude hit up PDC they might sell directly to you down there I don’t think they have any dealers.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  268. Reply
    admin November 6, 2019 at 10:09 am

    I don’t have any known dealer there I assume you went to Pool and spa center for the Artesian?

    There is also a bullfrog dealer called Leisure Time.

    For skin issues its all about low chemical and the spa marvel is the best out there. No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  269. Reply
    admin November 6, 2019 at 9:52 am

    Hey Jason

    Yeah, 3k to $3500 is right.

    The build-up on the pumps tells you the seals are going so get the motors rebuilt… just find a local motor rebuilder… just google pump service. heaters are cheap as chips and easy to replace and the lack of water maintenance is easily remedies, get Ahhsome and run it through before draining it… other than that its a great tub. its just shows you that when they are built right even a neglected tub can still survive and be reliable.

  270. Reply
    admin November 6, 2019 at 9:47 am

    Hey Duke

    Catalina is middle of the road, cradle supported shell and Im not a fan of the Gecko control and heating system, I really prefer the Balboa stuff. Also, rethink the dual loungers… first time buyers buy loungers second time buyers know that when you float you don’t appreciate the lounger and it takes up tons of space…

  271. Reply
    admin November 6, 2019 at 9:43 am

    Hi Duke

    I think there is a dealer for master (Master-Paradise Spas & Outdoor Living) and artesian (Austin Spas and Pools) for you there. I don’t know the artesian guys and with that brand, the local dealer is more important because they don’t have any factory-direct support. You do however have four independant service guys so it isn’t as critical there as other places.

    From a build standpoint, they are both good options for you they use the same build criteria and even the same parts and insulation.

    From a performance standpoint, the upper-end masters like the Twilight line have a higher-end jetting package with a ton of the expensive hi flow therapy massage jets and is the only one that has the 3.5″ high flow neck and shoulder system, the Artesian only runs the 1.5″ low flow cheapo neck and shoulder jets.

  272. Reply
    admin November 6, 2019 at 9:37 am

    To make my top list you need a hand-rolled self-supporting shell, glued and clamped plumbing, and a solid parts list, this is a cradel supported shell, the Vits I saw new on the floor had no clamps on the plumbing, and the insulation is pretty low-end mylar with a couple of inches of fiber batton… its not the nightmare stuff, but its middle of the road and should be priced as such.

  273. Reply
    admin November 6, 2019 at 9:35 am

    Hi Andrew

    From a build and parts quality standpoint, I would have the Twilight and the Tropic seas at the top of my list and the Jacuzzi not on it at all, Jacuzzi is owned by a US equity investment firm that is awesome at old 80’s style marketing and branding, but the tub is not in my top end, especially the proprietary parts which from what I’m seeing online are overpriced and hard to get ahold of… You always want to stay away from proprietary parts they are just a bad idea, stick with brands that spend the money on good OEM parts its critical…

    From a performance standpoint, both the Jac again has a much lower end jetting package with only a few of the expensive 5″ high flow therapy jets and no real foot or neck and shoulder jets.

    The next would be the Tropic seas, which again has a few of the good expensive 5″ jets and mostly low flow 1.5″ they have a better neck and shoulder jetting package but again they are just the cheapo little 1.5″ low flow jets, for tough bits like shoulders you need the bigger Hi-flow jets, the foot jetting is again better on the Trops but doesn’t get really good until you hit the Waikiki Elite where you see the big 10″ monster jets these babies rock for foot massage.

    The Twilight is going to edge them all out. only because it has way more of the good hi-flow jets and twin diverters. it also has the 3.5″ high flow neck and shoulder jetting and the ability to divert and entire pump to the main seat and the other pump to power up just the floor jets 🙂 its one of the best performance spas out there.

  274. Reply
    admin November 6, 2019 at 9:21 am

    Hi Eric

    Catalina is pretty run of the mill and should come in mid-price point. The cradel supported shell is a concern, I really want a hand-rolled self-supporting shell, its a big difference on a critical part of your ho ttub purchase

    I’m also not a fan of gecko control and heating systems, my experience with them has not been great, they make the pack very hard to service and I’ve found the reliability to be meh.

    I’ve not swum in one but I would assume from the jets and power system it will be middle of the road, also the shell tapers a lot to lessen the structure needed and that means a tine floor which means a lot of wasted usable space.

  275. Reply
    admin November 6, 2019 at 9:21 am

    Hi Eric

    Catalina is pretty run of the mill and should come in mid-price point. The cradel supported shell is a concern, I really want a hand-rolled self-supporting shell, its a big difference on a critical part of your ho ttub purchase

    I’m also not a fan of gecko control and heating systems, my experience with them has not been great, they make the pack very hard to service and I’ve found the reliability to be meh.

    I’ve not swam in one but I would assume from the jets and power system it will be middle of the road, also the shell tapers a lot to lessen the structure needed and that means a tine floor which means a lot of wasted usable space.

  276. Reply
    admin November 6, 2019 at 8:13 am

    Hi dude, sorry I just posted a response! happy hot tubbing!!!

  277. Reply
    admin November 6, 2019 at 8:08 am

    Hi Frankie

    Sorry for the late response!

    Yeah, I think a lot of the brands I like send people here, wish I could make the bastards pay every time they did 🙂 I know lots of Beachcombers, Master, Coast, Bullfrog, and Artesian dealers run my videos in the showrooms and some are even linking my site to theirs!!! Hey, you meatheads!!! where is my money!!!! LOL 🙂

    Yo have some good options there for several brands.

    I’ve had good results with the local dealer both Soakers and Leisure pool and spa. Neither of them has great reviews but I’m a little dubious about reviews, I noticed a lot fo their 1 star were from pool customers 3 from parts returns policy and 4 they claim are not even in their system as customers, its so easy to tank a rating one pissed off person can do massive damage with a handfull of google email accounts which are easy to get.

    Call out charges are pretty standard but $200 sounds excessive if its warranty work, usually we see $75 to $125 but it depends on proximity, call them and ask what their callouts are and when they start.

    Bullfrog is good but just out of my tier one group for one big reason… The Shell… its an ABS plastic shell and its not strong enough to hold its own weight and needs pedestal supporting. These shells were all the rage 20 years ago, it was supposed to revolutionize the industry but the failure rate was high and most guys went away from the tech. The shell is critical... I want a hand-rolled Self-supporting fiberglass shell with a vinyl ester resin core they are expensive to make but they last forever.

    also from a performance standpoint the LSX will kill it in two main places... the main seat on the LSX has 4 of the big 3.5" high flow therapy massage jets the BF has a low-end neck and shoulder jet, and the monster jets for the feet on the LSX are insane and again the BF has no real foot system, just a couple cheapo low flow jets.

    Neither tubs are nightmares but the LSX def beats the BF for build quality and performance, the parts on the two tubs are both good, the insulation is good on both and the plumbing systems are good on both.

  278. Reply
    admin November 6, 2019 at 7:37 am

    Hey Don

    So I would nat have Hydropool in that group, the other three are well made great shells and great insulation, the Hydropool is great marketing, mid-build and loads of gimmicks.

    The other three are equal in Build quality, parts, and insulation but performance-wise the Beachcomber is the lame duck, they just don’t do any high-end therapy massage spas, the jetting is mundane and mostly low-end low flow smaller jets with only a handfull fo the good 5″ hi-flow jets and no flow control systems, also if you go with the brand expect to overpay for a mid-performance spa and stay the hell away from the stupid Hybrid option… its old tech and has a lot of drawbacks and no real plusses except making it easier for the service tech and even that is minor. they also do not have removable side panels which is just stupid… you literally cut into the side with a skill saw to find and fix leaks or you raise it on a bench and take the bottom off… all to save a few dollars on the construction…

    of the other two they are damn near identical build but performance-wise the Twilight and the LSX will beat them all, more of the expensive high flow therapy jets and for me, a key feature is the neck and shoulder jetting which is 3.5″ high flow jets whereas the Artesians use the piddly little 15.” jets there which just don’t cut it for tough places like neck and shoulder.

    Also, you have a top award-winning dealer there… these guys are the bomb!

    Valley Pool & Spa
    Status: HTU All-Star
    Approved brands: Master, H2X, MPL, Twilight, Phelps swim spas

    I spent 3 days with the wonderful folks from valley Pool and spa. These guys are in a class of their own and carry my goto brand Master.

    info@valleypoolandspa.com Sean, Sonya
    Remove
    Details from Google Maps
    1659 Cary Rd, Kelowna, BC V1X 2C1
    http://www.valleypoolandspa.com
    +1 250-860-2266
    3.9View in Google Maps

  279. Reply
    admin November 6, 2019 at 7:28 am

    Hi Joan

    I can’t find a 729B model on the site: https://southseasspas.com/models/

    and on the Captiva what jet package are you looking at? https://artesianspas.com/island-spas/captiva/

    One thing for sure… stay away from any models with the stupid dome in the footwell… These things are dangerous and will drive you nuts and are bad tech. I had a spa with a dome once back 20 years ago and OMG the number of people that wiped out because of them was crazy they are a serious tripping hazard, that’s why no one does them anymore. and they do nothing… those little 1.5″ low flow cheapo tickler jets won’t do anything for tough old bits like feet, you need the big 10″ hi-flow jest with a dedicated pump (diverter or separate) And there is the added downside that now you have to run water under the floor of the tub which means a big efficiency loss through conductive heat loss and those damn jets under the floor were a big source of leaks because people always step on them and it a nightmare to repair a foot dome leak…

  280. Reply
    admin November 6, 2019 at 7:21 am

    Hi Lynn

    Sorry for the late response, im getting flooded, 100,000 people a year are coming here and spending 45 minutes and over 5000 asking for help! I need help:-)

    Davids is solid, I know the owner Chris and have sent loads of customers there with solid results. Also, it looks like whoever has been running that show has been doing it there for a long time because there are 5 service companies specializing in hot tub service in the city, you should have no issues.

  281. Reply
    admin November 6, 2019 at 7:16 am

    Hi Mike

    To make my top list you need a hand-rolled self-supporting shell, glued and clamped plumbing, and a solid parts list, this is a cradel supported shell, the Vits I saw new on the floor had no clamps on the plumbing, and the insulation is pretty low-end mylar with a couple of inches of fiber batton… its not the nightmare stuff, but its middle of the road and should be priced as such.

  282. Reply
    admin November 6, 2019 at 7:13 am

    Hi Michael

    Yep, its made by Dynasty and its a brand that is on my no go list. I shot a video of one here and not only was it a mess but I have never had so many people come back with nightmare stories about the brand, Its on my run like hell list, we had a bunch dumped here at a blow out sale, and there were tons of issues, the controller failures were high, leaks, and all kinds of quality control stuff…

    And 7hP is just bullshit, you cant run 2 real 7 Hp pumps… even if they are quoting RMS or brake Hp its dodgy forget the goofy shit ask for the amperage rating on the motor 🙂 luckily its a legal requirement on all electrical motors to have a rating plate and you can’t fake the numbers…

    Check these guys out, they do PDC its a solid well made spa.

    Weaver’s Pools & Spas
    Remove
    Details from Google Maps
    1905 Philadelphia St, Indiana, PA 15701
    http://www.weaverspools.us
    +1 724-463-7946
    4.2View in Google Maps

  283. Reply
    admin November 6, 2019 at 7:01 am

    No Worries, I just sent an email

  284. Reply
    admin November 5, 2019 at 1:29 pm

    First of all forget about the filtration systems. It’s gimmicky Sidetrack issues read this article https://hottubuniversity.com/filtration-systems/

    Santa Cruz fireplace and hot tub sales Artesian. Is a well-built brand good parts good insulation.

    There’s also a company called a PPI that carry Coast brand spas. But not quite to your one the definitely better than the hot spring stuff you’re looking at.

    I also know one of the biggest seller hot tubs in California General is a wholesaler by the name of John Erickson. I don’t have his details but if you go on the master Spa website and look for a dealer locator you should be able to get his information there.

  285. Reply
    admin November 5, 2019 at 9:46 am

    Hey Jeff

    There are a few decent local options and one of my top guys with one of my top brands is in Mississauga

    Locally there is Beachcomber and Bullfrog, Both decent but neither in my top tier The Bullfrog because it uses a cheaper plastic shell that needs to be pedestal supported, I really like a good hand-rolled self-supporting vinyl ester resin cored fiberglass acrylic shell… The Beachcomber is super well built but if you want a massage performance spa they just don’t make them… their line really is entry-level to mid-performance but nothing in the really high-end therp[ay massage class and man they are overpriced…

    My buddy griffin does Master spas, one of my top-ranked brands master spas which is built as solid and the top stuff out there with a great parts list and as the third-largest, in the world, they do 5 full lines from entry-level right up to the top therapy spas out there.

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
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    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  286. Reply
    admin November 4, 2019 at 11:49 am

    I dont know a lot about them. But right off the bay the gecko control system is not on my good guy list. Very little info available. They are a very small player I don’t come across them much.

  287. Reply
    admin November 4, 2019 at 11:49 am

    I dont l ow a lot about them. But right off the bay the gecko control system is not on my good guy list. Very little info available. They are a very small player I don’t come across them much.

  288. Reply
    admin November 1, 2019 at 11:48 am

    Hi Mike.

    They are not a nightmare brand, and frankly, I would buy one before I bought one fo the big marketing brands like Hot Springs, Jacuzzi, Arctic, Sundance, etc for the reason you stated goof parts… they miss my recommended brands because the shell is a less expensive cradle supported shell, the Vits line I saw from them did not have clamps on the plumbing and they use a cheap lower R-value insulation system… Its a decent middle-end and as long as the pricing is middle then you could do a lot worse, but they are simply not built to the standard of the really well-made stuff from Guys like a master, Artesian, PDC, beachcomber, Coast, and even Bullfrog. the reality is based on the cost of building the AW stuff they should be substantially lower than the midlines from these guys and they do not do anything near the performance of the high-end lines from these brands.

  289. Reply
    admin November 1, 2019 at 11:41 am

    Hi, the ocean should not be an issue, stay away from steel frames but other than that spas can handle that easily.

    They are all high-end performance spas, the TS and the LSX have the same main therapy seats with the 3.5″ high flow neck jetting and loads of the big 5: high flows as well, its one of the best seats out there right now.

    The LSX has the really good leg jets and a lot of nice bells and whistles but we are splitting hairs they are all fab spas.

  290. Reply
    admin October 30, 2019 at 11:29 am

    You can order the spa from the factory without the biomagnetic I’m sure.

    the chem regimen is pretty straight forward, balance the alkalinity and ph, add the spa marvel every three months and instead of keeping the chlorine at 3ppm keep it at 0.5

    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!

    https://www.spa-star.net/

  291. Reply
    admin October 30, 2019 at 10:52 am

    They are both great spas and have virtually identical main therapy seats. If money is not an issue the legend is slightly better but were splitting hairs they are both great spas.

  292. Reply
    admin October 30, 2019 at 10:49 am

    So the bullfrog is pretty good. Alot better than the jacuzzi imho.

    Better yet would be lighthouse pools and spas they carry Artesian.

    And the master dealer 40 miles is nothing… anything inside 50 is doable for any dealer.

    The master and artesian are both well made. But the master beats them for the top spot in my book mainly because you need to upgrade the artesian insulation package on the entry lines and its standard on the Masters. Also the masters out perform them they have more of the high flow therapy jets.

  293. Reply
    admin October 29, 2019 at 2:02 pm

    Hey Mike

    sit in spas full of water or don’t bother at all 🙂 you float in water and the comfort completely changes… its a waste of time to dry sit a spa other than the very basics of foot room, and shoulder clearance for shoulder jetting… Caldera is so far down my list of spas that it’s near the bottom, proprietary parts, and mid grande performance, and AW is cheaper but again mid-grade build…

    also what models did you sit in?

    they have open wide designs, heavily molded contoured lines, and everything in between on both those lines.

  294. Reply
    admin October 29, 2019 at 1:54 pm

    its good choice from a reliability standpoint and not a bad one for a rental property.

  295. Reply
    admin October 29, 2019 at 1:53 pm

    50 amp needs 6-3 in most places.

  296. Reply
    admin October 29, 2019 at 1:52 pm

    damn, I have a rental property in the same predicament 🙂

  297. Reply
    admin October 29, 2019 at 1:51 pm

    Hi Janis.

    on the Artesian spas, you need to order the insulation upgrade to the full foam package. but all in all they are a good well made spa.

    also hit up the guys at aqua spas in Denver. they have local service guys im sure

    Aqua Spas
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    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922

  298. Reply
    admin October 29, 2019 at 1:48 pm

    Its delayed landfill… stay away. you will chew up the 30% price difference in no time.

    There are no magick bullets at that price point you simply can not build a well made reliable efficient spa with good parts…

  299. Reply
    admin October 29, 2019 at 1:47 pm

    You need R-value the local bullfrog dealer is the best bet the rest of the crap around you is all the bullshit name brands that are mid grand and overpriced 🙂

    alternatively hit these guys up they can help you too Im sure they have service in the are and if not I do… Download the new app I had made called SpaStar it will Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE! https://www.spa-star.net/

    Aqua Spas
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    Details from Google Maps
    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922

  300. Reply
    admin October 29, 2019 at 1:34 pm

    I talked to them but they keep delaying getting me out for a review of the factory which after the Marquis fiasco raises some concerns, add to that two customer who contacted me with leaky brand new tubs and the complaints online of poor quality control, the shakeup at the factory recently with long term key employees being let go and the conversation I had with two ex dealers and me must say im not comfortable referring the brand… The ball is in their court, I don’t charge for a factory review, they just need to cover my cost to get here and put me up and feed me… I don’t mean to be funny but unless yer hiding something why they hell would you not get me out? half the buyers in North America spend 45 minutes on average with me before spending a billion dollars… Getting on my good guy list sells you thousands of hot tubs…

    The only local brand is beachcomber good build quality but some serious issues… like nonremovable skirts which is just crazy… and no high-end therapy massage spas at all they just do mid to low end performance spas with mostly cheap small low flow jets.

    Hit this guy up he sells more spas in Canada than anyone and has local service there.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
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    17 Manitou Dr, Kitchener, ON N2C 2J6, Canada
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.7View in Google Maps

  301. Reply
    admin October 29, 2019 at 1:22 pm

    sorry, you should have received an email with the details I just sent it.

  302. Reply
    admin October 29, 2019 at 1:17 pm

    Hey Roxanne

    The Bay area is a dessert. the cost of doing business has killed all except the rip off brands that charge 2x what the spa is really worth 🙂

    The good news is most of the spas there are bought from away which has created a huge resource of independent service guys around the area, I literally have 28 service companies that specialize in just servicing hot tubs and with my new app you can Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any  problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE! https://www.spa-star.net/

    Go see todd at Sacramento hot tubs worth the trip, solid brands and good prices.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
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    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  303. Reply
    admin October 29, 2019 at 1:09 pm

    Houston is a shit show, the only local brand I would consider is the Arytesian sold at Spas Direct Of Texas in Dickinson
    I also do not have andy independent service guys there!

    Check with tim@atlasspas.com he might have service there.

  304. Reply
    admin October 29, 2019 at 1:01 pm

    Hey Jason

    try Ahhsome it’s awesome 🙂 takes 20 minutes and will disgust you 🙂

    The reality is the vinegar treatment is rarely needed and if it is it’s effective and fairly benign… spas are designed to deal with harsh environments.

    send me details of any spa yer looking at and i will give you feedback.

  305. Reply
    admin October 29, 2019 at 12:38 pm

    Hi Rose

    There are not a lot of good options where you live. The only one I would even consider would be the Bullfrog line at Pride pools in Savanah.

    But I do have a good service company right beside you so I’m sure we can figure something out for you. I’ll send you over some information

  306. Reply
    admin October 27, 2019 at 9:21 am

    Good price, but the South seas standard insulation is crap, you need to order the upgraded package.

  307. Reply
    admin October 27, 2019 at 9:21 am

    dude just pull the breaker and put in a 50 amp 🙂

  308. Reply
    admin October 27, 2019 at 9:20 am

    Hi Dan

    I’ve not seen a Sundance for a while, not since they were bought out by the equity investment group. tell me what you saw esp the insulation, these big marketing brands never have any real info on their sites its always the fluffy spin bullshit and its hard without buying one to really get into them.

    Clearwater is middle of the road, the shell is a less expensive cradle supported model and the insulation is middle of the road. parts are good and performance is middle of the road.

    Bullfrog is good the only thing keeping them out of my top tier is the plastic cradel supported shell, they are just not as reliable or durable as a good fiberglass shell.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

    Covers suck… all of them… The best thing to do when they are new is to open them up take out the cores, and go over all the edges and seams in Tuck Tape the 3M tape they use for vapor barriers on houses… it adds years onto your cover life.

    None of the brands like Bullfrog, master Artesianm, Coast are going to be nightmares, they are the better-built stuff out there for sure. The Bullfrog really should be the lower-priced unit fo the group because of the shell and the lower amount of pipe used.

  309. Reply
    admin October 27, 2019 at 9:07 am

    Hi Guys

    Ok for saltwater stay away from steel frames, they are crap gimmick anyway but really bad in coastal areas.

    For the height differences yer screwed, get a roomy one for his legs and get a booster seat to line you up with the jets, trust me the seats that are shallower are never the good massage seats.

    For High wind just get a hurricane strap for your cover, nothing else really matters in the wind.

    There is a local Artesian dealer called Splash Pools and Spas but although I like the build quality of the artesian there is not much high-end therapy massage spas in their lines in 4 person spas… The best would be their South Seas 743D but the performance is going to be fairly mundane. there is really no neck or shoulder jetting and no good foot system. Also, most of the jets are the cheaper low flow jets and there are only 4 of the good therapy massage jets.

    The reality is its hard to find smaller spas with really good performance… The exception is the TS67.25 loads of good hi-flow therapy jets, 4 of the 3.5″ high flow jets for the neck and shoulder jets and the 10″ monster jet in the floor for feet plus 2 large pumps in this pocket rocket… it kicks ass… These guys sell statewide and there is a service center in the area.

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
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    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.6View in Google Maps

  310. Reply
    admin October 25, 2019 at 7:41 am

    Hi Sharon

    You would have gotten an email with my cell number text me and we can figure out a time to talk.

    Thanks, for the support!

  311. Reply
    admin October 25, 2019 at 7:39 am

    Hey Carolyn

    The Bullfrog is decent for sure, not a fan of the HS, love reading their lovely marketing and shite but thats what they do best 🙂

    One of my favorite smaller spa right now in the price point range is the Getaway hot tubs and in the high-end therapy massage range the TS 67.25 check out the guys at Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
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    1746 W Ruby Dr Suite 104, Tempe

  312. Reply
    admin October 25, 2019 at 7:35 am

    Hi Eric

    They are going to be very similar from a performance standpoint the PDC will beat it out a bit. The standard Insulation system on the South seas is pretty low end, you need to upgrade it I think PDC insulation would be better than the standard SS but slightly less than the upgraded full foam. and yes the warranty is better on the PDC

  313. Reply
    admin October 25, 2019 at 7:25 am

    Hi Todd

    You will have gotten an email with my cell phone number text me and we can set up a time to chat. please text zip code as well so I can acquaint myself with the local area.

  314. Reply
    admin October 25, 2019 at 6:31 am

    Both jacuzzi and Hot Springs are great marketing companies and IMHO that what they do best, the spas themselves are middle of the road and when I did an evaluation of the reliability of brands by looking at the records of discussion forums and counting the number of people having issues and looking for help for various brands both Hot Springs and Jacuzzi were the worst. TBH I expected this as they both use a proprietary parts list and that in my book is just a nono you want a good reliable OEM parts list. Viking, on the other hand, is priced at about a grand less the jacuzzi and HS should be if you didn’t have to pay for the massive branding, marketing, and advertising bill that is attached to the spas price, remember they don’t pay for that flashy 80’s style branding bullshit, you do… Viking uses a much cheaper to build plastic shell and the insulation is cheap.

    Layout:

    I hate the foot domes in the Jac and HS. these were all the rage 15-20 years ago and most brands went away from them, I had a tub with these foot domes and it was a nightmare… You are always tripping over the damn things! I swear the number of times people fell and wiped out in my hot tub because of those stupid foot domes was ridiculous, they are a real hazard! Plus they require you to run water under the floor where there is comparatively little insulation which means big heat losses through conduction and if they ever leak they are a nightmare and for what??? They only have the crappy little 1.5″ low flow jets! They are not going to do any real high-end therapy massage for your feet, you need the big 5″ or 10″ hi-flow systems for tough bits like feet and the ability to flow a whole pump to them… STAY AWAY FROM FOOT DOMES!!!

    Performance:

    the Jac and HS are similar, mostly cheap low flow jets and only a few of the high flow therapy massage jets, The Viking is going to outperform them I would suspect.

    The Bullfrog is better than any of them for sure… The shell is somewhere between the Jac and the Viking but the parts, insulation, and plumbing are better. It might be that the dealer selling them does not move many so does not make as much off them or like a lot of dealers they just don’t really know a lot they just bought into the pitch of a brand and are regurgitating it to you.

    There are four better options from both build standpoints and performance. The Bullfrog at The Great escape, Coast at Hot Tub Tonys in Geneva, and then the top two would be the Artesian at Recreational Concepts in Oregon or My goto guy Hugh at Master Spas of Southern WI in Waukesha.

  315. Reply
    admin October 25, 2019 at 6:03 am

    Sure can, its on its way but to be honest the New SpaStar app does it all download it for Google or iPhone.

    Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE! https://www.spa-star.net/

    the only difference is add a bottle of spa marvel once every 3 months and I drop my chlorine level down to around 0.5ppm although I must recommend you follow the outdated local state regulations for chlorine levels even if it is 20 years out of date…

  316. Reply
    admin October 25, 2019 at 5:54 am

    Hi Jim.

    its going to be an upper mid-performance spa, typical of most top-end tubs with a mix of high flow and regular jets. for price comparison price-wise it seems about right but again I don’t get into pricing too much.

  317. Reply
    admin October 24, 2019 at 8:22 am

    So I think the PDC is a little in front of the South seas for performance and yes the warranty s better and the insulation is similar to the south seas package.

  318. Reply
    admin October 23, 2019 at 12:50 pm

    Hi Scott

    Evolution is made by strong, they changed the name after that video went viral to mitigate damage… reprehensible behavior really…

    It is the low end of middle of the road… but middle is crap… the really diabolical stuff is just delayed landfill

  319. Reply
    admin October 23, 2019 at 12:47 pm

    Hi Bryan

    Sorry for the delay I missed this one!

    The Artesian and the Master should be fairly similar in pricing… But sometimes its hard to compare the right lines because there are just so many variables…

    In general, I would expect the prices on these to be similar… starting from lowest to highest

    Getaway Hot Tubs (Master) similar to Garden spas (Artesian) The Garden spas are all single pump units The Getaway single pump models should be less than the gardens and the double pump Getaway models a little more than garden spas single pump units)

    Clarity spas (Master) – South Seas spas (Artesian) These should be similar in prices for similar sizes

    Healthy Living (Master)- should be between the South seas and the Island spas, closer to the islands

    Twilight series (Master) – Island Elite (Artesian)- The TS should be more expensive, they have a lot more of the high flow jetting and a much better neck/ shoulder and foot jet system the Elite models maxed out to the highest jet package should be close to the standard twilight pricing which comes with all the jets upgraded already

    LSX (Master) this will be the most expensive

  320. Reply
    admin October 23, 2019 at 12:30 pm

    Hi Carlos

    The install process is pretty standard, no one waits for it to fill there is no reason to and it takes hours, plus you need it empty to demo and the water chemistry is best done sitting down at the table with a glass of water. Any decent brand is fully water tested already so there is no benefit to you or the dealer to wait until its full… Plus if they had to fill every tub you would pay three or four hundred dollars to have the crew tied up, I do not know any dealer anywhere that would wait until its full.

    The other issues you are having are high chlorine or another issue and honestly sounds 100% like user issues with water chemistry.

    The screws and handles and fittings are stainless steel… They can rust but not with normal water conditions something has to be way off for stainless to rust. I bet you are using Tri-chlor… It can rust stainless steel, the other possibility is high iron and the rust is actually deposits of oxidized iron from the water source.

    Are you filling from a well?

    Are you using tri-color?

    The stickers I assume you mean the pads on the floor of the tub or the overlays on the touchpads and again these are known products that are from 3M and the floor pads are used in yachts in the ocean and are reliable, again the failure of either of these items is again a big red flag that there are serious water issues which are down to the user not the product.

    The diverters on any tub should not be used under pressure, but your problem with them flying apart was reported on a batch of diverters from CMP there was an issue with the plastic on the cap, if they replaced the cap you will be fine, I know several manufacturers including Master issued recalls on the caps and sent new ones out and there have been no issues I have heard of since.

    The issue here is the water care and we need to figure out what you are using and doing or you will continue to have issues… There is no real grey area… You are reporting Stainless steel fittings rusting, and soft tread or overlays failing both of witch are indicating water care issues.

    Man download the app it will help you manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!https://www.spa-star.net/

    Also, get the spa marvel for swim spas, it will reduce the chemical and is super good for the plastic bits.

  321. Reply
    admin October 23, 2019 at 12:11 pm

    Hi Paul

    Sunrise: Cradel supported shell and crap insulation but good parts and good clamped plumbing lines. so middle ground really, nothing I would have in my recommended brand it should be a significantly lower price than your top stuff like Artesian, Master, Coast, beachcomber, etc

    Hydropool has great marketing and branding they were bought by an equity investment firm out of the US. Again a thin cradel supported shell and diabolically bad insulation, good parts, and decent plumbing system. again should be middle price point similar tot he Sunrise.

    Splash works sell Coast and Beachcomber Hot Tubs London sell beachcomber. Both these brands are way better to build and insulation with hand-rolled Vinyl ester resin cored self-supporting shells and top parts and plumbing and full foam which is 5x higher R-value than the cheap ones.

  322. Reply
    admin October 23, 2019 at 12:11 pm

    Hi Paul

    Sunrise: Cradel supported shell and crap insulation but good parts and good clamped plumbing lines. so middle ground really, nothing I would have in my recommended brand it should be a significantly lower price than your top stuff like Artesian, Master, Coast, beachcomber, etc

    Hydropool has great marketing and branding they were bought by an equity investment firm out of the US. Again a thin cradel supported shell and diabolically bad insulation, good parts, and decent plumbing system. again shhould be middle price point similar tot he Sunrise.

    Splash works sell Coast and Beachcomber Hot Tubs London sell beachcomber. Both these brands are way better to build and insulation with hand-rolled Vinyl ester resin cored self-supporting shells and top parts and plumbing and full foam which is 5x higher R-value than the cheap ones.

  323. Reply
    admin October 22, 2019 at 4:19 pm

    Hi Kim.

    The Bullfrog is a pretty good spa certainly not in the nightmare class but also not in the high-end therapy massage spa rage. The problem is the only packs with neck and shoulder jetting use the crappy little 1.5″ low flow jets and they are just nowhere near enough water volume for neck and shoulder massage, and there is no foot jets system at all. Those stupid jet packs really limit where they jets can go. Build wise everything except the shell is top end, great parts, and good insulation and plumbing but the ABS plastic shell is a cheaper pedestal supported shell and I’m just not a fan I have seen way too many failures on these types of shells over the years.

    Also Tims pools in mason OH does Artesian.

  324. Reply
    admin October 22, 2019 at 10:43 am

    Hey Dave

    Build wise they are good spas but you need to order the full foam upgrade.

    Performance-wise the tub is lower-mid end there are only 4 of the expensive high flow therapy massage jets and they are all in the same area just for the lower back. the neck jet system is all low flow 1.5″ jets and this is not going to do much for shoulder and neck tension long term, it will feel good when you are under them but they just don’t move enough water. The big thing I hate about this model id the “foot dome” these domes are a pain in the ass and a real hazard, almost everyone got rid of these damn things a daced ago, I had one in a hot tub and i swear everyone tripped over that stupid thing so many times, I literally got to the point of warning people! and for what??? again its only the crappy little 1.5″ low flow jest so its not doing SFA for tough-ass things like feet! the only decent foot jet system is minimum the 5″ high flow jets or preferably the big 10″ monster jets with a dedicated pump…

    For a good comparison go see these guys and look at the clarity and the heathy living spas. The clarity is just a tad below it and the HL a fair bit above it from a performance standpoint.

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
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    1746 W Ruby Dr. Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799

  325. Reply
    admin October 22, 2019 at 10:21 am

    I am not a fan of the Dynasty spas, we ripped one apart and it was a mess, then we had a lot of customers contact us reporting problems, more than I have ever had for any other brand review.

  326. Reply
    admin October 21, 2019 at 4:13 pm

    Not a fan of Dynasty at all.

    Watch the vid then read the comments. I have never had so many customers contact me about a brand as I have about Dynasty…

  327. Reply
    admin October 21, 2019 at 5:12 pm

    Hi Kevin.

    When you go away balance the water use this app its easy. if you are not using spa marvel then get someone in to do water chemistry every week, if you are using it (get it here) shock the spa, then get a floating dispenser and set it to the lowest setting and fill it up… Get it refilled every 2-4 weeks although I have left it a month and come home to perfect water… when you get home shock it hard 3-4 times normal shock.

    Not sure about the wifi but pretty sure it does not have a direct plugin.

    Winterization

    This package includes the following:
    Draining the spa
    Vacuuming out the lines
    Adding antifreeze to the system

    While in most cases this is a reliable method of winterization, water can get into the tub past the cover in wind storms and drip through the cover seams, a cover in poor condition will worsen this issue. The equipment can be damaged by condensation, and water freeze up.
    The customer is advised to ensure the cover remains in place and monitor the spa from time to time for water ingress. Customers must clear snow and ice accumulation from the cover on a regular basis.

    Deluxe Package,

    This package includes the following.
    Draining the spa
    Vacuuming out the lines
    Adding antifreeze to the system
    Removing the equipment to a heated environment within the customer’s premises.
    Wrapping the spa in suitable waterproof wrapping with venting

    The equipment must be stored in a heated environment.
    The customer is advised to ensure the cover remains in place. Customers must clear snow and ice accumulation from the cover on a regular basis.

  328. Reply
    admin October 21, 2019 at 4:15 pm

    Yes the Island spas are by artesian they are good, Tropic spas are some mid-grade brand

    Ted Beers Spa & Hottub Repairs
    Remove
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    257 Morningside Ave, Daytona Beach, FL 32118
    +1 386-257-3800
    3.8View in Google Maps

  329. Reply
    admin October 21, 2019 at 3:30 pm

    That’s a great little performance sp[a and that’s a solid price.

  330. Reply
    admin October 21, 2019 at 2:00 pm

    Hi Irene

    price seems decent

    check this guy out for service. also with the new app we launched its a lot safer…

    SpaStar is the name of the app

  331. Reply
    admin October 21, 2019 at 1:54 pm

    Hey Drew

    Thanks for the kind words, TBH it was spurred on by anger at the duplicity of a shitty industry, I just got so damn tired of the misinformation, spin, and marketing bullshit that seems to rule our buying decisions.

    So first off let’s talk about buying from out of your local market. There are two really big considerations. You need to either need to be a DIY guy who can use basic tools and knows basic electrical and is competent to use a voltmeter and has access to someone to talk them through the evaluation process and be willing to do your own service or you need to make sure you have assets on the ground in the form of independant service technicians.

    The new app we just launched will help a lot its called SpaStar especially for day to day things like water chemistry and troubleshooting. The reality is proximity does not ensure good service levels, you need someone with the knowledge and timely information.

    Where you are there are 5 independent service companies so I have to assume this sale runs regularly and has for a while, we always see a lot of these independents spring up in area where a lot of tubs are sold at these events so I would say you should be fine buying from out of market here.

    Your synopsis is very good…

    Bullfrog, lots of hype generally well made but the shell is an inferior ABS plastic that needs pedestal supporting although they do a good job of it it should be less expensive and is not going to be as good as a top-end hand-rolled shell.

    Nordic, again a plastic shell (different man process) but overall good build and parts but yes the insulation is substandard.

    Master, A little better than either because the shell is top end and the insulation is top end.

    Marquis, in theory, is good but right now until they get their factory refit down and get back in the saddle I can’t recommend them that spa we got was a mess, check out this unreleased video… https://drive.google.com/file/d/1hbnPcJlDWMZPxxkgb2yTlmJmeqPQADSq/view?usp=sharing

  332. Reply
    admin October 21, 2019 at 11:41 am

    None of those are bad brands.

    Beachcomber has good build quality but low performance they just do not do any real high-end massage models, and they are overpriced… too much spent on the branding and marketing 🙂

    The Coast is good its built very similarly to the beachcomber but it has a lot better high-end massage models, they do have a reputation for some quality control issues.

    Bullfrog is a close second, again a lot dspend on goofy branding and some very questionable claims regarding performance 🙂 but the only real drawback is the shell which is a less expensive cradel supported plastic shell where the other two do hand-rolled self-supporting shells.

  333. Reply
    admin October 21, 2019 at 11:36 am

    Hey, I just drove past you last week 🙂 I was coming back from delivery in Montreal!

    None of those brands I can recommend… Vita is mid-grade, poorly insulated, no clamps on the plumbing with a dodgy insulation system, Jacuzzi has a good shell but the parts are proprietary and they are not much better than the Vita but twice the price because of the massive branding and marketing budgets.

    Hydropool is owned by the same equity investment company that jacuzzi is part of and again a thin cradle supported shell, crap insulation and a pile spent on branding bullshit to make it seem like its high end…

    What other brands do you have near you? try and find, Artesian, Coast, Master, Beachcomber, Bullfrog, PDC.

  334. Reply
    admin October 21, 2019 at 11:27 am

    Hey Don

    No problem man, let me know if you need any more help.

    Buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  335. Reply
    admin October 21, 2019 at 11:25 am

    its a likely scenario that the local dealer is throwing it in.

    ask to look at a full foamed higher-end spa take a quick video, make sure its on your invoice and open yours to see that it was done.

  336. Reply
    admin October 21, 2019 at 11:24 am

    Hi, matt, I don’t really know much about them, small regional guys, they were bought out by LPI not too long ago.

    they build a good shell but I’m not a fan of the heating and control system, I really think one critical thing is to have the right parts. Also, the insulation is a lower end using mylar...

  337. Reply
    admin October 21, 2019 at 11:14 am

    Hi Ian

    The problem is the mass merchants are too price-conscious, they have to be the cheapest and the only way to do that is to sell crap with low-end service… its a no-win, frankly Costco is fucking this up big time, I’m a Costco customer and I don’t want the cheapest crap I want a good sustainable product at a good price and I think most Costco customers want the same. They need to hire a consultant like me to build them a proper sustainable program for their customers because they have a crap reputation for hot tubs right now, I am surprised with all the negative flack that they have gotten over the years that they don’t address this.

    I love it! I am an adult being immature 🙂 I’m 50+ and mountain bike, race kayaks, surf ski and anything else that makes me hurt and smile 🙂 I’ve put over 400 miles on my bikes this month and the hot tub is a big part of my recovery.

    Yeah I don’t make money specifically from what you buy, it help me stay on this side of corrupt, but yeah I do make money from the blog from manufacturers and products but I always try and stay true to what I fundamentally believe… I’m sure if someone offers me enough cash ill shill but for now its pretty safe 🙂 LMFAO

    In the simple and reliable and not blow the budget range I would seriously look at the GetawayHotTubs reliable, efficient, simple and strong… what else you want!

    These guys already paid me a one time deal to do a review but I got to say I do like and trust them.

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
    Details from Google Maps
    1746 W Ruby Dr. Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799
    4.9View in Google Maps

  338. Reply
    admin October 21, 2019 at 9:37 am

    Jacuzzi is okish, they build a good shell but the parts are proprietary and thats a deal-breaker for me, I want a reliable readily available competitively priced higher quality parts list… Performance-wise this model is upper middle but really lacks neck and shoulder jets.

    You have better local options check out the Bullfrog at leisure time and the Artesian at Spa and Pool center.

  339. Reply
    admin October 21, 2019 at 9:33 am

    Price seems reasonable but rethink the double lounger… I know you are a first-time buyer because second time buyers almost always do not buy loungers… its dry land thinking… they take up a ton of room, and they are hard to stay in, you always float out of them and because you are floating you don’t appreciate the lounger

  340. Reply
    admin October 21, 2019 at 9:31 am

    Build wise it is great, performance-wise its middle of the road, mostly low flow jetting with very few of the high flow therapy jets, almost no neck jet system or foot system, those little 1.5″ low flow jets don’t move enough water for good therapy massage… Price-wise its okish… I hate the foot domes, the jets are too small to do anything and the damn things are tripping hazards, I swear the number of times people fell in my hot tub with a foot dome was crazy, they are flat out dangerous most people got rid of them a decade ago…

  341. Reply
    admin October 21, 2019 at 9:28 am

    Hi Mark.

    I don’t really like Hot Springs, the shell is a thinner shell that is supported by high-density foam instead of a good hand-rolled self-supporting shell, https://youtu.be/_T9DY6am_E0 it makes leak detection and repairs a nightmare. it also uses a proprietary parts list and the reliability is not great, I won’t go to a brand that uses proprietary parts you really want to stick with a good easily available reliable parts list. some companies make great spas, some companies make mid-grade spas and wrap it up in great marketing I feel they are the latter… Man all you have to do is look at the cheap little plastic circulation pump 🙂 its literally worth about $30 they sell it for over to $200 and it fails a lot a dealer in Sweden I spoke to said he replaces them yearly on some tubs. Here is their circ pump and here is a good one: https://www.poolandhottubdepot.com/laing-universal-e5-120-240v-circulation-pump/ here is a good one https://www.poolandhottubdepot.com/waterway-iron-might-circulation-pump-1-8hp-120v/ its hard to see in the picture but the Hot springs one is about the size of your fist, the good one about the size of your thigh!

    100% filtration is a gimmick… The only way to really have 100% filtration would be to filter all the water into a container then put it back in the hot tub 🙂 it makes no difference at all… They filter the exact same amount of water in either system, and all the pure filtered water gets dumped back into the spa and mixes with the unfiltered water in all systems, over time all the water gets filtered.

    Almost every tub has WiFI, Bluetooth, and loungers.

    Performance-wise they are not that high end either… Its your typical mix of inexpensive low flow jets with a few of the good hi-flow therapy massage jets.

    There are lots of brands with much better build quality. If you buy an Envoy I would cut them two checks… One for about 60% of the total price and mark it “Hot Tub” then cut them one fore 40% and mark it “branding and marketing to make my mid-end tub feel exclusive”

    There are lots of better options around you.

    The great escape sells bullfrog, Hot Tub Tonys sells Coast, both these two brands are just out of my top ratings and blow th HS away pon all fronts except the branding 🙂

    You also have two of my top-rated brands… hand rolled shells, glued and clamped plumbing, top-end OEM parts and full foam easily removable insulation systems. check out Rec concepts in Oregon for Artesian and these guys I know personally and sell one of my top two brands.

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
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    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827
    4.7View in Google Maps

  342. Reply
    admin October 21, 2019 at 9:04 am

    they will deliver and service in your area I think, they are the biggest seller of hot tubs in Canada, they delivery countrywide.

  343. Reply
    admin October 21, 2019 at 8:59 am

    Middle of the road, right away the no-name electronic control system (make sure you get Balboa) and the high tech insulation from the 80’s 🙂 that pitch about efficiency is wack, it’s like someone who knows nothing at all about heat retention, thermal drift, R-value wrote it 🙂

    its what it appears to be a cheap spa. I assume its a cheap price?

  344. Reply
    admin October 21, 2019 at 8:44 am

    H2O is a low to mid-end builder, they use a cradle supported shell and then spray a high-density urethane foam on the shell and plumbing for support, this is a really bad idea that kind fo foam is cheap and hardens up which means its a nightmare to find and fix leaks, they then use a couple of inches of attic batton type insulation, its cheap and again in a house you would put 6″ of this stuff do why would 2″ be enough in your hot tub? You really want a good shell that does not need extra support, then clamp the plumbing lines and then fill the cabinet with an open-celled foam that does not harden so you can access plumbing and get maximum R-value. They are also using a lesser quality control and heating system, make sure you have Balboa heating and controls you will have a lot less trouble.

    For service, download our app, if you need service push the button and we will get someone out.

    I can get you a wifi system for that master for under $500 it just plugs in and lets you control the tub.

  345. Reply
    admin October 20, 2019 at 8:13 am

    The shell is well made, but they use a propritary parts list which for me is a deal breaker for a couple reasons. First off you really need a good reliable service guy with lots of knowledge about jacuzzi because a lot of people will not work on tubs with goofy parts. Second the whole proprietary parts thing isn’t about building better spas, the best parts are the OEM parts like balboa that are way better quality.

    They also fall into the group of companies that frankly build modd grade spas from a performance and quality standpoint then spend a stack on old school marketing, branding, advertising to convince you it’s a super high end and demands a high price. They really should be mid priced spas… I always half joke that with these brands owned by big equity corporations when you buy thier tubs you should cut them two checks, one for 60% for the actual value of the tub and then another for 40% to co or the slick marketing that convinced you it was worth more 🙂

  346. Reply
    admin October 18, 2019 at 2:33 pm

    Hi Nick

    there are hi current and low current settings I think on that tub the low current setting shuts off the heater if you turn on more than 2 pumps. I know here and Im pretty sure there that code will not let you put a bigger breaker on, you need to put the breaker that the rating plate says it needs.

  347. Reply
    admin October 18, 2019 at 1:36 pm

    Hi Heather

    Sorry for the delay! if you want to have a phone call we can chat since I made you wait so long 🙁 I’ll also email you some info. locally you don’t have any great brands but there are loads of service guys around you… there must be a regular big sale there.

    ignore andy crap about filtration all tubs filter well, I do prefer suction side over pressure side but its not a major issue.

    As for chemicals No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  348. Reply
    admin October 18, 2019 at 1:30 pm

    Hi Kevin

    Locally you have the typical mid-grade over-marketed brands like th Hot springs, Hydropool, D1, etc, and some plain lower end stuff but you do have 2 good brands.

    While neither are in my top group Beachcomber Available at Beachcomber Hot Tubs London and Coast avail at Splash Works Pool & Spa Inc are the best around you for sure. The Beachcomber is overpriced and low performance but built right and the Coast is built right with higher performance models.

    Then there is a guy in Kitchener that I know services that are selling Master which is one of my top brands called Premium Wholesale Home & Leisure.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  349. Reply
    admin October 18, 2019 at 1:23 pm

    no worries I just texted that number.

  350. Reply
    admin October 18, 2019 at 1:22 pm

    Hey Stewart

    I’ve seen Coast but not the factory, I recommend Master over Coast, their quality control is better and the build is very similar on both brands, plus master has good factory-direct support.

    Valley Pool & Spa
    Status: HTU All-Star
    Approved brands: Master, H2X, MPL, Twilight, Phelps swim spas

    I spent 3 days with the wonderful folks from valley Pool and spa. These guys are in a class of their own and carry my goto brand Master.

    info@valleypoolandspa.com Sean, Sonya
    Remove
    Details from Google Maps
    1659 Cary Rd, Kelowna, BC V1X 2C1
    http://www.valleypoolandspa.com
    +1 250-860-2266
    3.8View in Google Maps

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  351. Reply
    admin October 18, 2019 at 1:20 pm

    They are both solid well-built spas, but pricing a 55 jet tub against a 35 doesn’t make sense especially if you say the jetting doent matter to you, doesn’t PDC have a model with fewer jets?

  352. Reply
    admin October 18, 2019 at 1:15 pm

    Bullfrog is just out of my top group, I like the parts, the general build, and the plumbing but not a huge fan of the ABS plastic shell, although they do an above-average job on the pedestal supporting.

    2 better options (assuming your IP is not masked and you are in Mi) would be Recreation Warehouse Owosso they sell Dynasty and D! which I do not recommend but they also sell Coast which is good.

    And my top would be Master Spas of West Michigan
    Master Spas Of West Michigan
    2055 28th St Se, Grand Central Plaza, Grand Rapids, MI, 49508
    Phone: 616-475-7770
    mrspas01@aol.com
    Remove
    Details from Google Maps
    2055 28th St SE, Grand Rapids, MI 49508
    http://www.masterspasgr.com
    +1 616-475-7770
    4.8View in Google Maps

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  353. Reply
    admin October 18, 2019 at 12:56 pm

    I sent you an email

  354. Reply
    admin October 18, 2019 at 11:54 am

    Hi Balint.

    So both are well-made spas the insulation on the Master is better but in Fla its not really any difference.

    But the TS has a higher-end jetting package, both in the number of the expensive hi-flow jets and the 3.5″ neck jets and the big 10″ monster jets.

    The TS is really a therapy massage monster not many tubs can touch it for massage.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  355. Reply
    admin October 15, 2019 at 8:02 pm

    The price on the TS is good. Send me links to used tubs and I’ll look at them for you

  356. Reply
    admin October 15, 2019 at 9:23 am

    9k is a solid price, hit me up with any links for used spas you come across.

  357. Reply
    admin October 15, 2019 at 9:22 am

    Yeah for sure! Fraiser valley go see them! the only other good well made brand is the beachcomber in surrey but they only do lower-end performance spas nothing in the high-end therapy massage models.

    Fraser Valley Hot Tubs
    Master Dealer
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    Details from Google Maps
    32912 Mission Way unit 10, Mission, BC V2V 5X9
    http://www.fraservalleyhottubs.com
    +1 604-618-4198
    5.0View in Google Maps

  358. Reply
    admin October 13, 2019 at 9:34 am

    Hey Hunter

    so the Jacuzzi, the Sundance, the hydropool, are all owned by the same equity investment company and the Hot Springs is owned by another big company and all these brands suffer some big drawbacks. the main this with most of them is the proprietary parts, I will not sell or buy a brand that uses proprietary parts I want a good reliable easy to source and competitively price OEM parts list. Its key… These guys follow the business model of building middle of the road quality and spending loads on branding and advertising and marketing to convince you they are built to a higher standard and are worth a premium price. The reality is you would be better to just buy an Americal whirlpool, vita, Maxx or any of the middle of the road brands that at least cost middle fo the road money.

    The Bullfrog is the best of the lot by far.

  359. Reply
    admin October 13, 2019 at 9:25 am

    Hey, Ben, the 860 B would compare to the healthy living 8 series, both will be good all-round spas reliable and efficient for cold climates, those two tubs have almost identical build and parts…

  360. Reply
    admin October 13, 2019 at 9:08 am

    I don’t have first-hand knowledge of them 🙁

    what kind of pricing are they giving you? is there a decent insulation systems? do they clamp the plumbing lines?

  361. Reply
    admin October 13, 2019 at 9:06 am

    You are correct using oversized 6″ pipe but we are dealing with 2″ and 3/4″ pipes. I ran the numbers using the rough data and according to these figures the actual friction reduction loss in the large 2″ pipe pushing 300 gal/min is almost .5 PSI per foot. Their claim is based on the idea that they reduced the amount of plumbing thereby reducing the friction loss and thus improving efficiency. But the science disagrees because once we hit the manifold (I removed flow effects through the manifold because both systems use them) we split off into an average of 16 smaller 3/4″ pipes carrying an average of 18 gals per minute with a friction loss of only around .36 psi per foot. So really the faster you split off from the 2″ pipe the better.

  362. Reply
    admin October 13, 2019 at 9:02 am

    Depends on the line, their top line I really don’t like, they use HD foam to support the shell which makes repairing leaks a nightmare and I don’t like any of the parts they use that Invensys heating and control system has historically been a shit show, we refuse to even service them here as do many dealers across the world because they just suck to deal with and the ones we had here just had fault after fault.

    I won’t buy a brand that does not use a good reliable readily available OEM parts list

  363. Reply
    admin October 13, 2019 at 8:59 am

    the golden rules are this.
    With a new batch of water balance the hardness level to around 350 if you cant get to 350 stay between 250 to 500
    Don’t test and adjust water any more than once a week.
    First off rinse filters 
    Use the SpaStar app https://www.spa-star.net/  to balance the pH and Alkalinity you will need pH down or up and Alkalinity increaser (sometimes called pH stabilizer) Add a bottle of spa marvel and Every 3 months dump a bottle of Spa Marvel into the tub, its a natural enzyme, you could literally drink it from the bottle.  
    Now here is the tricky part 🙂 personally I add about a tablespoon of chlorine granules every 4 days or if you are using a floating dispenser set it to the lowest level until the chlorine barely registers in the tub But!!! I have to advise you to follow local health advisories on the chlorine level even though they are 10 years out of date 🙂 (that’s my legal disclaimer)
    Add about 2-3 tablespoons of a good non-chlorine shock at the end of the week, you need to leave the cover open for 15-20 minutes after and not use the spa for 12 hours.Every three months take the filters and soak them in the filter cleaner solution (follow instructions on the side of the bottle.I get about a year out of a batch of water with this program and I know when to change the water because it just gets unmanageable… The pH won’t stay stable and the water won’t stay clear. 
    This is when you add a bottle of the spa cleaner and follow the directions on the bottle, then drain the spa and refill it. Tips in general-
    Limit the detergents, sunscreen, lotions, and potions that get into your tub.Don’t try and micromanage your water… test and adjust weekly if you have water issues use the troubleshooter in the SpaStar app.with higher bather loads you need a little more chlorine or shock more often.

  364. Reply
    admin October 13, 2019 at 8:58 am

    If you have to pay a guy to rebuild a shell its not worth it, if you can DIY it then it might be.

  365. Reply
    admin October 13, 2019 at 8:56 am

    Hey Brian

    Tough call, if your a DIY guy and the shell is solid I can get you good pricing on the systems, don’t just replace the board replace the whole control and heating system and jets, I’ll email you and send me a list of how many jets and which sizes and whether they click in or thread in (pictures are good) I’ll get you a price for parts.

    Most shells back 20 years ago were great most now suck, but for durability, There are a handful of guys still building like that including Master, Artesian, Beachcomber, Coast and a handful of others and the good thick rotational molded spas shells like a getaway or nordic are durable as well. The Costco and all the mass merchant stuff I have seen are junk thin cradel supported shells, poor build quality, the mass merchants suck at these complex products they just have no clue.

    The only local option is the Elite pool and spa in Spokane valley they carry nordic. but if you can handle your own basic service I might have some options for you, I’ll email you.

  366. Reply
    admin October 13, 2019 at 8:35 am

    Hi Tim,

    If it has a double breaker it is 230v but best to get an electrician in to have a boo.

    Aqua Elite Pool & Spa in Spokane Valley, WA sells Nordic, they should be priced right and the quality.

    Used is always tricky, refurbished with a warranty is great but buying a random used tub is a risk unless you get a tech out to give it a once over.

  367. Reply
    admin October 13, 2019 at 8:20 am

    I texted you. text when yer available and Ill call you

  368. Reply
    admin October 13, 2019 at 8:19 am

    Hi Fran

    So they are correct the bromine is not a good match for the eco pure (and most Ion systems). I hear this about every brand! Everyone has the miracle chemical reduction system and the reality is they are all decent but sales guys often oversell them. I have never seen an onboard system that can get you much below 2ppm of chlorine.

    Personally I run the ion (in your case eco pure which is the orange core in the middle of the filter) then I run Spa marvel enzyme that I add every 3 months, then I run chlorine at barely detectable levels (about 0.5ppm) my water stays perfect and all I need to do is bump up the alkalinity every week… easy as pie.

    First off download this app https://www.spa-star.net/ it makes balancing the water a breeze.

    You can buy the spa marvel here: trust me this is the best stuff at the best price you can buy, and it will extend your guarantee on the jets out to lifetime if you use it regularly and it makes everything so easy…

    Here are my tips for easy water care.

    -With a new batch of water balance the hardness level to around 350 if you cant get to 350 stay between 250 to 500
    -Don’t test and adjust water any more than once a week.
    -First off rinse filters 
    -Use the SpaStar app https://www.spa-star.net/  to balance the pH and Alkalinity you will need pH down or up and Alkalinity increaser (sometimes called pH stabilizer) Add a bottle of spa marvel and Every 3 months dump a bottle of Spa Marvel into the tub, its a natural enzyme, you could literally drink it from the bottle.  
    -Now here is the tricky part 🙂 personally I add about a tablespoon of chlorine granules every 4 days or if you are using a floating dispenser set it to the lowest level until the chlorine barely registers in the tub But!!! I have to advise you to follow local health advisories on the chlorine level even though they are 10 years out of date 🙂 (that’s my legal disclaimer)
    -Add about 2-3 tablespoons of a good non-chlorine shock at the end of the week, you need to leave the cover open for 15-20 minutes after and not use the spa for 12 hours. Every three months take the filters and soak them in the filter cleaner solution (follow instructions on the side of the bottle).
    -I get about a year out of a batch of water with this program and I know when to change the water because it just gets unmanageable… The pH won’t stay stable and the water won’t stay clear. 
    -This is when you add a bottle of the spa cleaner and follow the directions on the bottle, then drain the spa and refill it. 

    Tips in general-

    -Limit the detergents, sunscreen, lotions, and potions that get into your tub.
    -Don’t try and micromanage your water… test and adjust weekly if you have water issues use the troubleshooter in the SpaStar app.
    -With higher bather loads you need a little more chlorine or shock more often.

  369. Reply
    admin October 12, 2019 at 1:20 pm

    depends… if its surges then its likely low water level, if it ran drops for a few seconds then works fine it could just be an air bubble that settles in the line after usage or something.

  370. Reply
    admin October 12, 2019 at 1:18 pm

    Hi Sean

    first dont balance the water until it is up to temp, pH changes with the temperature.

    second, you didn’t mention in the instructions where you add chlorine… the difference is this… you do all the balancing the same… and if you use Spa marvel you use way less of the chlorine. and the water lasts longer and it extends the jets guarantee to lifetime, and the water stays good for a year instead of 3-4 months and its way easier to balance the water because it stays very stable…

    add 1 bottle every 3 months.. get it here, please 🙂

    also, get my app it will help you balance the water… its called SpaStar get in on apple or google play stores.

  371. Reply
    admin October 12, 2019 at 1:14 pm

    Hi Reed

    there were a lot fo p[roblems with the old jets pack system and frankly I’m not a fan of the new ones, if you have a spa that is glued and clamped plumbing the don’t leak and you get better flow through lots of smaller pipes than you do with lots of water through a larger pipe, most of the claimed flow benefits are not supported by the science. pull the packs out fo the used one, if you have mold behind it then run away if not then ots likely similar.

  372. Reply
    admin October 12, 2019 at 1:12 pm

    Hi Vonda

    Use the SpaStar app to balance the water

    the bromine is a false reading,m they sent you the wrong kit you need a chlorine kit…

  373. Reply
    admin October 12, 2019 at 1:11 pm

    Hi Gui

    I’m on my way to Montreal to deliver a Michael Phelps swim spa Monday 🙂

    The Bullfrog is the only one of that group I would even consider, the other three all are heavily marketed and branded the build is middle fo the road especially the parts list, all three of these guys are running the proprietary parts hustle which involves getting goofy parts made that just fit your tub so they can control the p[art supply forever at whatever price the dictate, I would never buy a tub that did not have a solid OEM parts list… this is the same thing that happened to our appliance industry… its why washers and dryers went from lasting 20 years to lasting 5 and being not worth repairing…

  374. Reply
    admin October 12, 2019 at 9:56 am

    Hey Ant. Both brands fall into my no go brands for a lot of reasons.

    I always look at two things when I evaluate a product, I look for what they spent on the tub, and what they spent on the branding, spin, and marketing. Those are the two things that affect the retail price the most. The Magic spot is a guy spending money on the build and not too much on the bullshit.

    The Arctic spends the money on a good shell, they don’t spend the money on the insulation they put about 1/4 as much foam in as a really well-insulated spa but they spend a lot on spinning up “Heat lock” to explain why they haven’t spent the money to insulate it to a high standard and they spend a lot of time and money trying to fool you into believing that full foam is going to be hard to fix leaks on and they know that with the modern foams that do not harden that this is really not an issue anymore but it doesn’t stop them from talking about old poly-based foam systems even though the only two brands still doing this kind of foam are Hot Springs and Canadian Spa co… They don’t spend the money on solid reliable plumbing systems if they did they would clamp all the plumbing lines and maybe then they would not be so worried about leaks… And they don’t spend the money on the parts, instead of using the good reliable OEM parts like Balboa they use a proprietary parts list which is inexpensive to make but really expensive for the end-user because not only are the parts not as reliable but they control the price and availability so they thy are expensive :-), and they spend a lot on the cosmetics, and the spin to make you think its a superior product but the reality is the build quality just is not there, Hydropool is similar, good parts, but mid-grade cradle supported shell, and a cheap insulation system and lots of old tech and pseudo-science around the filtration system…

    The three ways to do this are to build mid-grade and sell at a midgrade price which is ok, at least you get what you pay for, or build to a high quality standard and sell at a higher price which is best because it solid reliable stuff that will last but in my opinion the worst for the end-user is these brands that build to a mid-grade then market and brand to a high standard to fool you into thinking its built to a high standard…

    You have a lot of better options around you… all these guys do hand-rolled self-supporting shells with vinyl ester resin cores, they glue and clamp the plumping and they all use good reliable OEM parts and expensive easy access full-foam insulation systems…

    Hot Tubs Ontario In North York, and International Pool & Spa Centers in Thornhill Sell Coast spas.

    Beachcomber Hot Tubs Factory Outlet Store in Oakville sell beachcomber.

    And Master spa Toronto, in Mississauga Sell Masters.

  375. Reply
    admin October 11, 2019 at 6:15 pm

    Its a decent entry-level spa, it’s built by Watkins, which in my mind pouts it down a bit, but the truth is its built better than most of their stuff, last time I saw one it had a lower end balboa system which is a lot better than the normal Invensys systems they use. there ugly as sin but bang for the buck hard to touch.

  376. Reply
    admin October 10, 2019 at 7:14 am

    Hi Gui

    I’m on my way to Montreal to deliver a Michael Phelps swim spa Monday 🙂

    The Bullfrog is the only one of that group I would even consider, the other three all are heavily marketed and branded the build is middle fo the road especially the parts list, all three of these guys are running the proprietary parts hustle which involves getting goofy parts made that just fit your tub so they can control the p[art supply forever at whatever price the dictate, I would never buy a tub that did not have a solid OEM parts list… this is the same thing that happened to our appliance industry… its why washers and dryers went from lasting 20 years to lasting 5 and being not worth repairing…

  377. Reply
    admin October 9, 2019 at 6:30 pm

    I would not worry about the shall on that spa they hand roll self-supporting glass shells with a vinyl ester resin core.. Its the best shell you can build… Its a two-pump system, I prefer no circ pump but if it has one its not the end of the world.

    if its craked its fucked but that would be extremely rare…

  378. Reply
    admin October 9, 2019 at 12:03 pm

    Hi Susie

    I get the cooldown seat, I overheat too and if we are in for a while I’m sitting on the edge or in the cool down seat, my SO is happy up to her neck in the hottest water she can get in 🙂

    Wifi control is easy and on every Hot tub as an option. I can get you wifi for any tub for $300-$400

    Patio stones are perfect, you don’t need a concrete pad unless its a crappy cheap spa.

    I like the beachcomber 590 but only if the massage performance is not important to you, its going to be well built and efficient but it is by far the lowest performance model you are looking at. And yes the Leep is a better package for sure, putting the pumps outside is old school and has a lot of drawbacks, You lose the ability to reuse the heat from the motors which is massive! you have to pump the hot water outside of the insulation envelope and you are at risk of equipment damage really quickly in a cold power outage. but I do really like the open barrier-free seating! As for the hush pump (called a silent flow circulation pump, 100% filtration pump), I am not a fan of them, they severely limit the amount of water you can filter and have little or no real advantages.

    The Grand Cayman Island Spa by Artesian is again a well built solid reliable spa with good insulation its got a good cool-down seat and the performance is going to blow the beachcomber away, the Beachcomber is a basic jetting system the Grand Cayman is a high-end therapy massage spa. The only negative with the brand is there is no factory-direct support so you need a solid dealer…

    The Master spas again are well built well insulated and on par with the Artesian and beachcomber for build quality and reliability, these three manufacturers build to a very similar standard with the same tech and the same quality. the HL does not have a cool down seat and the clarity is like the Beachcomber, nice wide open space with a performance level somewhere between the beachcomber and the Artesian.

    The Arctic I would not have on my list it is nowhere near the quality or efficiency of the other three brands, it has a primarily inexpensive Chinese parts list and its all proprietary parts, they don’t bother to clamp the plumbing lines and the insulation is substandard.

    Go back to the Master and look at the Twilight 8.25 its got everything you are looking for, a good cool-down seat, Wide open barrier-free open spaces, it outperforms any of the other models especially with the 4 x 3.5″ hi-flow neck and shoulder jets, it built well, insulated well and has the top OEM parts list…

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  379. Reply
    admin October 9, 2019 at 10:30 am

    Hi Dave Sorry dude.

    I was thinking wifi module not Bluetooth sound system.

    The stereo systems are a hard sell in my opinion. $500 for a sound system that is okish is a lot especially when you can buy Bose outdoor Bluetooth speakers for a couple hundred and they sound awesome…

  380. Reply
    admin October 9, 2019 at 10:27 am

    Hi Tor.

    It is a price point spa and the build quality is not great. try and find a used tub from these brands.

    Master
    – Twilight
    – Healthy Living
    – Clarity
    – LSX
    Artesian
    – South Seas
    – Garden Spas
    Nordic
    Dreamaker
    Beachcomber
    Bullfrog
    Marquis
    hit me up with links to tubs you find

  381. Reply
    admin October 9, 2019 at 10:24 am

    The price is good I think, I don’t do pricing too much but it seems in line with what I hear.

    Nothing wrong with the abs pan but not needed unless its a really damp area its installed in, in your case on a patio base I would not worry.

    Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!https://www.spa-star.net/

  382. Reply
    admin October 9, 2019 at 10:22 am

    Hi Vonda

    Definitely do not fill from the softener.

    25 grains is about 420 ppm you target range is somewhere around 200-500ppm.

    If you are using spa marvel or aqua finesse don’t worry about it if you are using generic chems then add stain and scale inhibitor (sometimes called control) every week.

  383. Reply
    admin October 8, 2019 at 3:31 pm

    the build is good and the parts are good the shell is the best of the second grade builds what I hate is all the bullshit marketing around the goofy removable seats and the pseudo-science around the better floe rates 🙂 but really its a pretty good tub all around and just outside my top group. much better than most of the stuff out there.

  384. Reply
    admin October 8, 2019 at 3:30 pm

    what year are they? and do you have links to the listings?

  385. Reply
    admin October 8, 2019 at 3:29 pm

    Hey there Joe!

    You need to see it running. with the front panel off.

    look for any water inside on the floor. look at where the motor shaft goes into the back of the pump head… if there is white build up its getting ready for rebuild $350, look for watermarks around the heater and get the service history at 3 years yer likely looking at pump or heater in the next 2-3 years. the cover should be lightweight and easily lifted.. if its waterlogged $500

    how much they want for it?

  386. Reply
    admin October 8, 2019 at 3:25 pm

    Hey ted

    it looks like the do Artesian which is good but its a home visit which is bad… they will pound you for a refundable deposit, get them in getting pricing and get back to me with prices lets see if they are really less expensive but I suspect they are just going to be middle ground and high pressure.

  387. Reply
    admin October 8, 2019 at 2:58 pm

    Hi Gina,

    The tubs 15 years ago were all pretty good 🙂 its not the same anymore, unfortunately.

    For a rental property get a 220v and I agree strong is not a good option, this is a strong I reviewed and they are not much different now.

    locally I would look at PDC, Its sold at Ocean Blue Pools & Spas in Wilmington

    you could also look at master there is a wholesaler there chris@hottubsandswimspas.com

  388. Reply
    admin October 8, 2019 at 2:32 pm

    Its a quality tub but its expensive, 12k is high retail its worth around $6k if its mint and the cover is light and in good shape, if the cover is waterlogged (you should be able to lift one side with one hand for a regular fit person.

  389. Reply
    admin October 8, 2019 at 2:27 pm

    Hi larry

    We can get you the part but, to be honest depending on how old it is its might be better to just replace the control system.

    download this app, fill in the info for your tub (whatever you know) and press request service, ill have a look and see what I can find. shoot pictures as well and when I reply tot he service request you can send me pics.

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!

    https://www.spa-star.net/

  390. Reply
    admin October 8, 2019 at 2:25 pm

    Hi Dave

    first off the South seas for sure… second the Bluetooth is a decent option but buy it from me 🙂 its a plugin literally you unplug the top side and plug it into the BT module and plug the module into the plug where the Topside controller is 🙂 its a phone jack and I can save you a hundred bucks 🙂

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  391. Reply
    admin October 8, 2019 at 2:23 pm

    Meh, middle fo the road. I was there touring the factory last January, they did not make the cut for my top group for a number of reasons. The shell that they touted as this crazy heavy-duty steel re-enforced shell was a big let down, the “Steel” was little strips of thin metal like what you put on the corner when doing drywall 🙂 It was a basic mid-grade cradel supported shell. they use good parts on some, and middle grade on others, they use good insulation on some and again not so good on others. the test line was littered with rejects going back for repairs which are good that they caught them but seriously concerning the overall build quality. Their big problem is they have way too many skews and way too many options this happens when a group like Cal goes from being a big player 20 years ago to a bit player, they have empire hangover.. They really need to get someone in to streamline and restructure.

    Pelican Pool & Ski Center in Whitehouse carry tidal fit and Rin Robyn Pools in Bernardsville do PDC check them out

  392. Reply
    admin October 7, 2019 at 11:42 am

    Hi Doug.

    Down load the Spastar app we wrote it has a button that says request service and it will put you directly in touch with a solid reliable service tech i9in the area.

    It will also help you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!https://www.spa-star.net/

  393. Reply
    admin October 6, 2019 at 7:59 am

    Yeah, but make sure you see it running, take the side off to make sure its not leaking, but other than that its a solid tub and at that price even if it had a few problems its a good buy.

  394. Reply
    admin October 6, 2019 at 7:58 am

    Yep the android version is live.. get it here: https://www.spa-star.net/

    the delux pack is a good deal and gives you everything.

    The cleanser you run through the system once a year os so, it strips oils and build up from the pipes.

    The filter cleaner is for soaking you filters every 3 months or so you deep clean the filters on a hot ub by soaking them for a day in a cleaner that breaks down oils and minerals.

  395. Reply
    admin October 6, 2019 at 7:55 am

    Its a little too downmarket as far as I am concerned. The old-style no computer packs were not great and they had as many problems as the electronic ones, and the new ones esp from balboa are super reliable, keep steadier temperatures, don’t have the overheat problems and are a lot easier to set up and run. thier insualtion is lower end and in general its just a bit of a goofy spa line.

  396. Reply
    admin October 6, 2019 at 7:47 am

    Hi Steve

    Splash Pools and Spas sells Artesian it is the best brand around you by a long shot but we don’t know the dealer and have not reviewed the dealer.

    Forget the bullshit pitches about the onboard chemical reduction systems… its all overhyped, the HS system is ok and so are all the others, none of the onboard systems are appreciably better than and none of the onboard chemical reduction systems are anywhere near as good as the aftermarket add-in products… DO NOT BUY ANY CHEM REDUCTION UPGRADES< YOU ARE WASTING YOU MONEY. Buy this stuff… it gets you to a lower chemical level, it is easier to manage your water because it stabilizes pH, its so good for your plastic that it extends the warranty on any brand of hot tub jets to lifetime! and it is WAY LESS EXPENSIVE and its all-natural, you can literally drink the shit… Don’t drink the Kool-aid.

    I don’t like the HS, mid-grade build, and full of proprietary parts

    The Vita is better but the shell is a cradle supported shell, and last time I looked it did not clamp all the jet plumbing lines.

  397. Reply
    admin October 6, 2019 at 7:38 am

    Hi John

    Ok so first off it is a good idea to filter the water before the tub, the X-10 filter we bundle with the SM is awesome, it kicks the shit out of any other we have seen.

    Hardness is normally an issue but not with SM. but make sure the water is not too soft! you want it around 150

    You always need to balance pH and Alkalinity with any tub and every system… but SM will keep them very steady which is one of the big reasons it beats the shit out of the onboard systems i find all i need to do is bump my Alk every week. I always do alk first and bang it way up to 180 then balance ph down to the middle ok range.

    I PERSONALLY keep residual chlorine of around 0.5 ppm so a teaspoon every few days or the dispenser dialed down to lowest setting BUT!!!! I HAVE TO RECOMMEND YOU FOLLOW LOCAL STATE GUIDELINES EVEN IF THEY ARE 10 YEARS OUT OF DAYE !!!

    Dow

    get it here and help support me 🙂 plus its cheaper than anywhere else, has a 100% money-back guarantee and

    Get it here, if yer not 100% happy we will refund including shipping.

    Canada:https://hottubuniversity.com/spa-marvel-canada/

    US: https://hottubuniversity.com/spa-marvel-us/

    Also, download my new app It will Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub.

    Spa Star will do all that and more and best of all IT’S FREE!

    https://www.spa-star.net/

  398. Reply
    admin October 6, 2019 at 7:31 am

    HI

    thanks

    we are setting up paypal now! 🙂

  399. Reply
    admin October 4, 2019 at 10:50 am

    No. The only tub Costco has ever carried that was a good well built reliable spa is the Beachcomber. Mass merchants suck at these complex products they have no idea what they are buying or what matters… source… I sold Costco shitty price point tubs for a decade…

  400. Reply
    admin October 4, 2019 at 10:34 am

    Hi Kathy

    The two are very different from a performance point of view. I’m also leery about double lounger spas in general.

    Let’s talk loungers first… First time buyers buy loungers, above 80% of second-time buyers do not buy a lounger. Here is why… First-time buyers are buying using their dry land experience, In dryland loungers are comfy, they support your weight, they are relaxing… In a water environment, you are floating… Its already super comfy and if you lay down you float… you need to hold on to stay in place and its a pain in the ass and you don’t even appreciate that you are in a lounger because you are floating!!! and look at all the space you took up.

    Performance. the 533DL is a very basic single pump spa with no foot or neck massage and all the jets are the cheap little low flow jets and they will be nice but if you are looking for therapeutic massage and long term muscle release they are not going to move enough water to move large muscle masses so long term the effect will be a lot better on the next line up which has a lot fo the high flow therapy jets (the bigger ones) and 2 pumps. The reality is even that one is the mid-upper end. there is no real neck and shoulder jetting and no real foot jetting other than those little 1.5″ low flow jets… frankly for good foot massage I like the big 10″ monster jets with their own pump or the ability to steal all one pump and for neck shoulder unless you have 4 of the 3.5″ high flow jets again its not going to do much…

  401. Reply
    admin October 4, 2019 at 10:21 am

    Hi Pete

    Not much out there including service guys, sometimes in areas if the customer is handy (can use basic tools and understands how to use an electrical meter we can get spas from anywhere and with our new app and a good dealer that is used to dealing with long-distance care like us you can get a great spa at a great price, but there are almost no resources on the ground there in terms of service so unless you want to do basic work yourself local is a good idea!

    Of those choices I would not even consider the Hot Springs or the hydopool only the Bullfrog comes even close to a top end build and insualtion standard. The other two are fancy marketing wrapped around mid grade products

  402. Reply
    admin October 4, 2019 at 8:54 am

    Hi Lisa

    First off on lifters, the one with the center bar is fine if installed correctly and as long as its not the hydraulic one! if they mount the bar with the screws facing up then they tear up the covers (see this video explainer ) and the hydraulic ones destroy the covers but the good aluminum cover lifter with the aluminum side brackets (not plastic) are awesome. one thing to note is the cover must be made for a cover lifter!!! what this means is the crap cover just have a seam between the two halves which means when it folds over the bar it is too tight and will tear, and the good covers have a center baffle and a double seam so the one half of the cover has a seam in the middle then there is a 2″ wide piece of fabric then another seam and then the other half of the cover, this allows the cover to fold over the bar with no stress. Its also critical to have the curve in the bar far enough out from the edge of the cover. There is a super good cover lifter available in Canada only because of patent issues in the US Ill send you a link to a company that can ship you one. also, email me back a picture of your cover if yer not sure about the seam thing im talking about 🙂

    Cpool is middle fo the road, it’s a mineral system and there are a lot like it in the market we trialed it but it only gets you to 1-3ppm of chlorine and the results were ok-ish, but nowhere near as good or as low chemical as the Aquiafinesse mineral system or the Spa Marvel enzyme system. We can get way lower (down to 0.5ppm) of chlorine and with the Spa Marvel it has the added advantage of really stabilizing the pH and protecting the plastic. try it out if you don’t agree then return it for a full refund including shipping… buy it here

    Also, download this app we wrote! Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  403. Reply
    admin October 4, 2019 at 8:36 am

    Canadian made, I would only seriously consider beachcomber and Coast, they are the only two really building to a high standard and at least all their parts are from the North American market.

  404. Reply
    admin October 3, 2019 at 7:25 pm

    Hi Andy

    I had to research it and there is conflicting information. The Canadian Cancer Society says

    The International Agency for Research on Cancer (IARC) classifies some chlorination by-products as possible causes of cancer, specifically bladder cancer.

    in reference to drinking it in water. The CDC and the EPA says there is not enough evidence to classify it as a carcinogen but sites many other health concerns and lists it as a poison.

    When chlorine enters the body as a result of breathing, swallowing, or skin contact, it reacts with water to produce acids. The acids are corrosive and damage cells in the body on contact.

    So yer right! Learn something new every day! thanks for pointing it out

  405. Reply
    admin October 3, 2019 at 7:13 pm

    No worries let me know how it works out.

    Also stay away from any of the chemical reduction upgrades, the aftermarket additives are way more effective, they get you to a lower chemical level and make the water easier to manage. try this stuff.

    also no matter what you buy download my app! Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  406. Reply
    admin October 3, 2019 at 4:50 pm

    shit sorry

    Premium wholesale in Kitchener, sells master, sells thousands of spas around the country.

  407. Reply
    admin October 3, 2019 at 4:49 pm

    Hi Guy

    They used to use the Waterways threadin jets now they moved over to CMP compression fit, same as artesian and a lot of my other top brands, its a great system the jet body is a compression fit into the shell, they cant come loose or leak, they are a little more expensive but solid. No jets are stainless steel construction they are all plastic with stainless covers.

    Their cover is as good as any thick heavy grade vinyl 5″ with aluminum core and well sealed. all cover suck to be honest but its a good as any 3-5 years with care.

  408. Reply
    admin October 3, 2019 at 4:43 pm

    Yeah, they approached us about working with them and we did some preliminary work with them but there were way too many issues, total lack of call back from customer care, and a lot of issues with the spa, its a cheap Chinese made tub check out this video… https://drive.google.com/file/d/1250kCivWt76WbItvqOPDX9xZDMm-x-SH/view?usp=sharing

    Mass merchants suck at hot tubs and they always have its all cheap junk. Costco is the same here is one of their tubs and ive seen the other ones and they are the same crap except for the beachcomber from Costco https://hottubuniversity.com/strong-spas/

  409. Reply
    admin October 3, 2019 at 4:36 pm

    yeah, its just interm title but thanks 🙂

  410. Reply
    admin October 3, 2019 at 4:34 pm

    Yeah man it junk, I saw them in Vegas they market here as wellness

    Hit this guy up and see what he has on offer. ross@thehottubsuperstore.co.uk

  411. Reply
    admin October 3, 2019 at 4:10 pm

    get a balboa control and heating system its the best and will drop right into that system with no problem.

    Ill email you details.

  412. Reply
    admin October 3, 2019 at 9:11 am

    Hi Mathew, good to talk yesterday.

    All three brands are good solid choices, it really comes down to performance and that main therapy seat on the TS and LSX is next level especially the neck and shoulder jetting, its the only one fo the three to have 4 hi-flow 3.5″ jets the other two have the little 1.5″ low flow jets for neck and shoulder that just will not do much for long term therapy. Too bad about the dealer experience.

    As for the 2 left the Artesian is the best fo the two I’m really not a fan of the old school foot does, again the little 1.5″ low flow hi-pressure jets don’t cut it and the damn domes are a pain in the ass and a hazard, you trip over them all the time the are deadly which is why you just never see them anymore…

  413. Reply
    admin October 3, 2019 at 9:03 am

    Its going up soon

  414. Reply
    admin October 1, 2019 at 9:18 am

    Hi Irene.

    Bahama is a name that Dynasty is using now to try and get away from their abysmal reputation. I would not touch this company with a ten-foot pole they have a history of just making poorly built hot tubs… Here is a video I shot of one and scroll tot he bottom of the page and you will see loads of customers reporting similar issues.

    Only you and me can see you phone number, I’ll double-check though… ok yes that part is not public only if you put it in the body of the post is it seen by the public 🙂

  415. Reply
    admin October 1, 2019 at 8:46 am

    Hi Amy

    Covers are the worst part of any hot tub, brutal we have tried them all. The Smart top had a lot of issues over the last few years but I think they might have them working reliably now, the new ones I saw in Vegas and have since sold a few and there are some great improvements. The aluminum ones are too thin, not enough R-value and they are too expensive I def think the Smart top is the best right now.

  416. Reply
    admin October 1, 2019 at 8:40 am

    middle fo the road, I’m pretty firm on having a Balboa heating and control system on my spas, they are just such a more reliable better-built system than anything I have seen to date.

    Performance and jetting wise again fairly vanilla I would expect too much. It looks like a cradle supported shell as well so pretty typical… most guys do one or two things well and the rest is BS, their main features seem to center around gimmicks like lighting and miracle water cleaning systems which again is a bit of a red flag. Keep looking…

  417. Reply
    admin October 1, 2019 at 8:04 am

    Hi John

    So the bullfrog would fit the reliability bill the other two Arctic, caldera not so much both those units use mid-grade proprietary parts.

    Even better would be the Artesian at Soakers or the Masters at Leisure Pool & Spa in Ogden

  418. Reply
    admin October 1, 2019 at 8:00 am

    Mini-split heat pumps are a decent option for dehumidification but it really depends on so many factors like air volume usage pattern, and do you want to save the heat in the building if not just a big ass fan mounted high up that you can flip on and ventilate…

  419. Reply
    admin October 1, 2019 at 7:59 am

    First off the shell designs made me smile, there are right out of the 80’s all the sharp angles and terrible use of space 🙂 Water environments are all about space, and the footwells on most of the models make them no good for anything over 2 or 3 people.

    Jetting wise again this is right out fo the 80’s all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2k…

    Finally, the insulation, forget it these radiant barriers were basically banned in the 80’s in regulated industries, now in this unregulated industry they are the miracle insulator… laughable cheap outdated… https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

  420. Reply
    admin October 1, 2019 at 7:56 am

    Hi Dave

    you could take any spa and do that but why? immersion heaters like on a hot tub are the most efficient heaters out there, there is little benefit its rarely done anymore.

  421. Reply
    admin September 30, 2019 at 2:32 pm

    The only 2 local brands I would look at would be bullfrog at Watsons in Jeffersontown and PDC at Geckler Pools & Spas in Greenville.

  422. Reply
    admin September 30, 2019 at 1:01 pm

    Viking is a run of the mill bit of bad bit of good spa line, Sundance was recently bought by a big equity investment firm From what I have seen its a middle of the road build with loads of proprietary parts, and a massive advertising and branding spend that drives the cost of the product up a lot and makes it appear to buyers that its a premium brand built tot super high-end standard which its just not.

    go see these guys and look at the Artesian and the Bullfrog, the artesian is the best of the lot and bullfrog is better than the rest of the stuff near you.

  423. Reply
    admin September 30, 2019 at 11:50 am

    Hey Joe

    You have two artesian dealers that likey seel garden spas which are well made and reasonable price. Try Royal Pools & Spas in Poughkeepsie.

    Also call these guys they do Getaway hot tubs which again are well built and reasonable, Factory Direct 888-315-7727

  424. Reply
    admin September 28, 2019 at 4:12 pm

    Hi Mile

    96×96 is either worng or very unlucky. the max is usually 94″ because otherwise you need a flat deck for transport and it ups the price a lot.

    My goto guy there is Black Pine in Black Pine Hot Tubs, in Edmonds.

  425. Reply
    admin September 28, 2019 at 1:05 pm

    Ok so the tub and build quality is great and the 13k price was way too high but the $8395 price is way too low… they must be having a shitty show 🙂 id jump on it. I rate this tub in the top

    Its full foam its going to be as good as it gets in a cold climate.

    Don’t order the master pur its a good system but the reality that none of the manufacturers want you to know is that none of the onboard systems are anywhere near as good as the aftermarket stuff 🙂

    I’m not a fan of any of the quietflow systems

    For water care use this stuff, its lower chemical and easier to manage the water, its cheaper and it is better for the tub, so much so that it gives you a lifetime extension on your jets if used as directed.

    Also, download this app that I just released. Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  426. Reply
    admin September 28, 2019 at 11:44 am

    Hi Michael

    Salt is 20-year-old tech and its a gimmick 🙂 They make it sound like its magick natural sea salt that’s clean and healthy and makes your spa so easy to manage and its not 🙂 The best thing about these guys is their marketing, branding, and spin and this is a perfect example… here is the reality of saltwater hot tubs… all it does is take a highly corrosive salt called Sodium chloride and runs it through what is basically an electrolysis process that MAKES CHLORINE 🙂 and no its not healthy lovely chlorine that’s good for your skin its chlorine which is carcinogenic and unhealthy as hell just like all chlorine. The only reason they can say its good for your skin is that its about 2ppm of chlorine and regular spas are around 3 ppm so its healthier 🙂 kind of like saying getting hit by a small car is healthier than getting hit by a bus…

    The reality is none of the miracle onboard systems are anywhere near as low chemical, easy to use, reliable or inexpensive as the aftermarket add-in products like Spa Marvel or Aquafinesse. these systems can get you 0.5 ppm of chlorine and have the added advantage of keeping pH stable and making the water so much easier to manage. plus its super good for protecting the plastic bits so if you use it from new it gives you a lifetime guarantee on the jets 🙂

    9k is way more than it is worth but with these guys you should cut two checks… one for around 5k for the price fo the hot tub and then another one for 4k to cover the bat shit crazy money they spent on marketing, advertising, branding, and spin to fool you into thinking its a superior product 🙂

    go see these guys and look at the Bar Harbour It’s better built and performs better and you can get it for half the money or if you really want a crazy high-performance spa look at the TS 67.25

    Master Spas of West Michigan
    Grand Rapids

  427. Reply
    admin September 28, 2019 at 11:30 am

    Hey Denny

    Here is a video to a Canadian spa review I did a little while ago, they approached me to do a deal but the quality was just not there in the end. https://drive.google.com/file/d/1250kCivWt76WbItvqOPDX9xZDMm-x-SH/view?usp=sharing

    Man, the guys to goto are Hot Tub Universe in Halifax, they sell a lot all over NB and have good support and good spas. I know because Its my shop 🙂

    Talk to Theresa 902-576-5115

  428. Reply
    admin September 28, 2019 at 11:02 am

    Yep all in all a well made spa.

  429. Reply
    admin September 28, 2019 at 11:02 am

    Hey Dude, that’s a good price for that tub.

    Make sure it is running and open the side and make sure there are no leaks… (you will see water inside in the bottom if there are any leaks. look at general condition of things look for rust other signs of water it should be bone dry under there.

    A good patio stone base is the best. easy and reliable.

    download my app it will help you a lot for water care and troubleshooting, it will also put you in touch with us for service and parts. Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!

    Also, get this shit for your water 🙂 its easy to use, reliable and super low chemical.
    https://www.spa-star.net/

    watch youtube videos on moving spas but frankly, I would call the guys below and get them to move it.

    Hot Tub Repair Ottawa
    https://www.hottubrepairottawa.com
    Remove
    Details from Google Maps
    2678 Lancaster Rd, Ottawa, ON K1B
    View in Google Maps

    Enterprise Spa
    Remove
    Details from Google Maps
    Gatineau, QC
    enterprisespa.net
    +1 819-743-2827
    4.5View in Google Maps

  430. Reply
    admin September 28, 2019 at 10:53 am

    Hey Dan

    A lot of the industry hates Master, they do the expos and come into town and sell hundreds of spas and it really pisses off local dealers a lot of what you hear is them 🙂

    From a build standpoint and a parts standpoint you cant build much better, only a handfull fo companies in My honest op[inion can touch these guys.

    Also, some of these expos are a fucking mess and some are run really well. so a lot depends on the area and which dealer is doing the event. In Your area Its likely Crocker sales in Boston which is fairly local to you so I would not expect you have had any issues.

    The Bullfrog would be a decent second choice but the performance of the 7.2 will kill it and the shell on the BF is a cradel supported plastic shell the TS is a hand-rolled self-supporting shell, miles better and more expensive. The parts on the BF and TS are all OEM on the TS and all Proprietary on the Sundance which are all proprietary, that makes the brand a no go for me.

  431. Reply
    admin September 28, 2019 at 10:16 am

    Hi Nic.

    Thanks for the donation and sorry for the late response been feeling off the last few days 🙁

    From a build quality standpoint, they are equal in all aspects in fact like 90% of what they do and use is the same.

    First if its the Nevis 45 jet with dual foot blasters they are close but the TS beats them on jetting by a long shot, the Nevis has a lot fo the inexpensive low flow small jets and the neck and shoulder jets are again low flow 1.5″ the TS has mostly high flow therapy massage jets and the neck should system is 35.” so it will be a lot more effective.

    I would expect the Nevis to be around a grand less for the dual foot blaster model and maybe $1500 for the no foot blaster model.

    In some areas a local dealer is key but you have 3 hot tub service companies around you that just fix spas and with our new app we wrote you can download it for free and it helps with troubleshooting, water care and it hooks you up with us if you need help and even book your service automatically with trusted service companies even for warranty work.

    you can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:

    https://www.spa-star.net/

  432. Reply
    admin September 28, 2019 at 10:01 am

    Hi Dan

    My first recommendation is to no0t do this business. The reason there is no one doing it is that no one ever survives… you see guys getting into this business all the time and they all lose their shirts and go bust. The problem is joe public wants a weekend tub for $300 or so tops and you need a grand… I know you don’t think you do but just the pickup and delivery and cleaning need $500.

    But if yer determined then roto mold is the way to go, but stay super simple low cost and no to strong, here is a review I did of one…

  433. Reply
    admin September 28, 2019 at 9:58 am

    Hi Elizabeth

    They are not in the same class. The Artesian is in my top group for build quality, parts, and insulation. Shoreline does a couple of things well but the insulation and the parts and not as good especially the control and heating system, frankly I would not buy anything but Balboa.

  434. Reply
    admin September 28, 2019 at 9:51 am

    Nothing to rave about right there but your right around the corner from the biggest dealer in Canada… good prices good brands and good service.

    don’t buy any of the chemical reduction systems, get this stuff instead… its lower chemical, easier on the plastic, and way easier to manage the water and its cheap as chips!

    Also, get the app I wrote, it will help you with chemicals, general usage, parts, and service… You can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:

    https://www.spa-star.net/

  435. Reply
    admin September 28, 2019 at 9:47 am

    Hi Chad.

    standard with no options is my advice unless you want the stereo or wifi.

    Chemical wise don’t screw around and don’t buy any of the chem reduction systems.. Get this stuff, it is the lowest chemical easiest to manage, and extends yer warranty on jets to lifetime! Trust me, nothing is better or easier to manage…

    and get the new app we wrote, if you need warranty service you can get help here and it connects to my people and they will get you a good service guy, it also helps with chemicals, and general care and trouble shooting… and its free 🙂

    Here’s the Spa Star brochure and you can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:

    https://www.spa-star.net/

  436. Reply
    admin September 28, 2019 at 9:38 am

    Hi Arthur

    if you are installing in a damp area or below grade it might be worth it but for any normal above grade installation where you are putting it on a deck or on patio stones forget it…

    Mice don’t get in through the bottom they get in through where the skirts mount, most tubs are really well sealed and the skirt on the TS is a tight fit you should be fine.

  437. Reply
    admin September 24, 2019 at 1:17 pm

    Yeah, we have a load of customers in the Valley 🙂 my GM Theresa lives just outside of Windsor.

  438. Reply
    admin September 24, 2019 at 9:16 am

    Hi Andrew

    In general, they are good, they do put a few tubs here and there that have some issues but the factory is good at replacing or fixing if need be. But thats a big-ticket price for that tub. especially considering performance-wise it is mostly the inexpensive low flow jets and there are only a few of the hi-end large therapy massage jets. Also, forget 2×7 Hp pumps 🙂 As a “rules of thumb” horsepower rating can be estimated to 230 volts motor – single-phase: 7 amps/hp the whole spa runs on 50 or 60 amp breaker which needs to be overrated so really the unit can not draw any more than 50 amps max but two 7hp electric motors would draw over 40 amps each 🙂 its bullshit marketing 🙂 They are 12 or 16 amp motors max, its a gimmick they either are rating the pump head or they are using some other tomfoolery 🙂 look at the rating plate on the motor thats the only number that really means anything and a number they cant change because by law it has to be present and accurate.

    check out Artesian and Master as well. try this guy
    Griffin Ryan
    griffryan@hotmail.com

  439. Reply
    admin September 23, 2019 at 10:19 pm

    1. Spa guard century (I’m lmfao right now) that controls ph is almost certianly alkalinity increaser 🙂 the label it funny to keep you buying it from them 🙂

    2. Make sur either non chlorine shock… if it is follow instructions but make sure you leave cover off for 15 to 20 mins or it will do nothing. If ots chlorine shock get a good (expensive) non chlorine shock.

    3. It’s likely Dichlor… if it says dichlor on the little contents tag then add about 1 tbsp every 3 days. Yer shooting for around 0.5ppm with spa marvel.

    Initial set up.

    1. Assuming spa guard is alkalinity increaser (almost certain) then use it to raise alkalinity…. adds 1 cap run pumps, check in 1 minute if it raises alk then yeee haaa…

    2. Typically pH will be in the ok range or a little high add pH down if needed.

    3.see above chlorine tabs are tri chlor and harder on the plastic dichlor see point 3 above.

    6. See above

    7. Sure initial shock is safe and no down side and will burn out anti freeze and stuff and not hurt. So go.

    8. Either the chlorine metals in dispenser or one tbs of granular dichlor every 3 days.

    Download the app!!!!

    you can find the app on the Apple Store
    here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:

    https://www.spa-star.net/

    3.

  440. Reply
    admin September 23, 2019 at 10:03 pm

    Man there was a guy here sold them. He was in business for a few years then literally went like 4000km away when the service started to kill him. We service them now and I make more money off some of them then I would selling a new spa 🙂

    Cheap cradle supported shells, cheap insulation. Typical of most of the price point spas.

    Keep looking

  441. Reply
    admin September 23, 2019 at 6:28 pm

    Good buy you will have years of reliable performance.

    Make sure you download the app SpaStar it makes everything easy.

    Also, buy spa marvel… beachcomber is so behind on water care they remarketing their chemicals under goofy names to fool you… its standard high chemical chlorine and or bromine systems.

  442. Reply
    admin September 23, 2019 at 3:05 pm

    HI Misty.

    Like most spas in this price point, they are just not very well made.

    First off the shell designs made me smile, there are right out of the 80’s all the sharp angles and terrible use of space 🙂 Water environments are all about space, and the footwells on most of the models make them no good for anything over 2 or 3 people. The shell is a thin cradle supported shell similar to what you get at mass merchants and online sellers.

    Jetting wise again this is right out fo the 80’s all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage, the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell, 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2k…

    Finally, the insulation, forget it these radiant barriers were basically banned in the 80’s in regulated industries, now in this unregulated industry they are the miracle insulator… laughable cheap outdated… https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

    go see my buddy Adam at Atlanta spa and leisure, get him to show you the Getaway spas, bang for the buck the best spa out there right now.

    Atlanta Spa & Leisure
    Adam and the gang are great we spend a few days going over their business and they do a great job, good service, knowledgeable, all the right things…
    Remove
    Details from Google Maps
    4305 Northeast Expy, Doraville, GA 30340
    http://www.atlantaspa.com
    +1 770-939-8000

  443. Reply
    admin September 23, 2019 at 2:33 pm

    Typically 3 to 4 days will be fine.

    Get our new app it will help and it’s free.

    You can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:

    https://www.spa-star.net/

  444. Reply
    admin September 23, 2019 at 12:54 pm

    Well, Howdy Neighbour!

    I get almost no one from our little corner of the world despite almost 100,000 hot tub buyers around north America coming and spending an hour listening to my views 🙂

    Dreamamker is a good line for sure but Getaway is just a tad above in My opinion. and price wise they should be comparable.

    Come see them at my little shop in the country 🙂

    Hot Tub Universe
    Remove
    Details from Google Maps
    3 Holland Rd, Fletchers Lake, NS B2T 1J3
    http://www.hottubuniverse.com
    +1 902-576-5115
    4.8View in Google Maps

  445. Reply
    admin September 23, 2019 at 12:50 pm

    Yep, Dreamaker is a solid spa I tore one apart in Vegas and they do it all right.

  446. Reply
    admin September 23, 2019 at 12:37 pm

    Hi Mark.

    The only dealer I have the first-hand experience with is a guy on Long Island but hes like 50 miles away so check with him and see if he services where you are but he is awesome and carries Master which is one of my top 2 brands.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
    Details from Google Maps
    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727

    Other local brands that are good are artesian at Pelican Pool & Ski Center in Whitehouse, and PDC at Rin Robyn Pools in Bernardsville (in my top 3) then Coast at (in my top 5) but only PDC and Master have customer direct support so its critical the dealer is solid on the Coast and Artesian.

    Whatever brand you buy do not get sold on the miracle chemical reduction systems, everyone is going to tell you how their miracle system runs almost no (or no) chemicals and is easy blah blah blah… The big secret that none of the factories want you to know??? Nothin on nay hot tub is anywhere near as effective, as healthy, as low chemical and as easy as the natural additives and the best of them that I have ever found is Spa Marvel… Buy it here and you not only support me but I give you a money-back guarantee including shipping, and a lifetime extension on your warranty for the jets if you use it as directed.

  447. Reply
    admin September 23, 2019 at 12:13 pm

    Absolutely the Bullfrog. The Watkins pricing is a joke, they blow their brains out on 80’s style marketing and branding bullshit and try and sell the spas for twice what they are worth. Frankly, the quality and performance is middle of the road (it used to be a lot better), they are an anachronism I don’t think the new generation is buying into all the old school tom-foolery…

    Also, do not buy any of the chemical reduction system upgrades. The reality is nothing available on any hot tub is anywhere near as reliable, easy to use and low chemical as the natural additives. I love the spa Marvel product and sell tons of it with literally 100% satisfaction I have had zero returns on over a quarter million in sales get it here and if used regularly it gives you a lifetime warranty on your jets… its super good at protection the plastic bits.

    Also, my team and I wrote an app to help with water care, troubleshooting, and service and it’s free and awesome 🙂

    you can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:

    https://www.spa-star.net/

    I have a solid guy down in Springfield call him and see if he has service down there.

    Doug’s Pool & Spa
    Status: HTU All-Star
    Endorsed Brands: Master Spas

    Met these guys in Fla good bunch with a great brand –
    Remove
    Details from Google Maps
    5121 S Campbell Ave, Springfield, MO 65810

  448. Reply
    admin September 23, 2019 at 10:57 am

    Hey Nic, he is right circ pumps suck… I know them and have not had any bad results.

  449. Reply
    admin September 23, 2019 at 10:56 am

    Hey, James unsure the ball is in their court. we had a couple of new spas delivered that had to be replaced because they were leaking so they still have some obvious QC issues that are keeping them out of my top group. hit this guy up he does a lot in the UK with Master, same build but better QC and broader ranges. ross@thehottubsuperstore.co.uk

  450. Reply
    admin September 23, 2019 at 10:51 am

    Hey Dan, check out the getaway Bar harbor, same layout as the Clarity, nice open footwell but a non-slip surface which is great for kids and around $1500 less expensive. my buddy Griff can get you solid pricing Griffin Ryan griffryan@hotmail.com

    as for other brands international Pool & Spa Centers, Thornhill sell Coast which is a pretty close second.

    also do not waste your money on any of the chemical reduction system upgrades. The reality is the aftermarket add-in products are easier to use a lot less expensive and have the added advantage of protecting the plastic parts and keeping the water stable. In fact, if you Buy this product from me not only is it the best price anywhere it also is 100% money-back guaranteed if yer not happy and if you continue to use it gives you a lifetime guarantee pon your jets.

    also, download the SpaStar app it makes water care super easy and troubleshoots and even puts you in touch with us if you need help.

    You can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:
    https://www.spa-star.net/

  451. Reply
    admin September 21, 2019 at 7:23 pm

    Deal.

    You guys do a good job down there its funny I rarely find an area with two good dealers with two solid products.

  452. Reply
    admin September 21, 2019 at 3:14 pm

    Hi Dave.

    The CMP press-fit jet housings have been doing really well, and if we get a brand that glues and clamps the plumbing lines its pretty rare to have leaks.

    The Only two brands localls would be the Artesians sold at Spa World and then the Guys at Phoenix spas doing Master. the top end masters will outperform the top end artesian but build quality wise they are both solid.

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
    Details from Google Maps
    1746 W Ruby Dr Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799
    4.9View in Google Maps

  453. Reply
    admin September 21, 2019 at 12:33 pm

    Hi

    There are three good service guys right around you but very few good brands.

    locally you have InStone Spas selling Bullfrog in Killington, and Avalon Pools & Spas selling Artesian in Milton.

    A little further afield you have a Master dealer I know personally down in Saratoga Springs, NY called Concord Pools & Spas
    jeffk@concordpools.com

  454. Reply
    admin September 21, 2019 at 12:22 pm

    Hi Gary

    It’s middle fo the road, the shell is cradle supported the parts are good the insulation is bad.

    Piscines Val-Morin in Lavalle sells Coast it a better line and then there is a beachcomber dealer again a much better build quality.

  455. Reply
    admin September 21, 2019 at 11:23 am

    Hey Chad

    There are a few options out there.

    Coast id is your best bet then Beachcomber then Bullfrog. also the dealer in Calgary sells there and has a local service person.

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
    Details from Google Maps
    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774
    4.3View in Google Maps

  456. Reply
    admin September 21, 2019 at 11:08 am

    Ok so that is a good package and will definitely outperform the Apex.

  457. Reply
    admin September 21, 2019 at 11:07 am

    Hi Kyle

    The biggest issue is proprietary parts, this is huge its what killed the appliance industry… Remember when you washer dryer laster 15 -20 years? and they were easy to fix??? wh\ell some asshat decided to make parts to just fit his machine (proprietary parts) and the whole industry followed suit… now the last 5 years and they have you by the balls because you can only get the part from them so you pay 5x what the part is worth… Man I would never buy a hot tub without balboa heating and control system, it’s reliable, easy to source parts and it’s the best system by far… The shell is middle fo the road they spray glass but do not hand roll it than to support the shell they use a layer of high-density foam! not only is it a cut corner way to build a shell but it also makes leak detection and repairs a nightmare.

    Then look at the performance of that model for the price… way too expensive for what is a basic mid to low end performance tub, it only has 4 of the good hi-flow therapy massage jets and the rest are the cheap little low flow jets… this really is a basic two-pump spa.

  458. Reply
    admin September 21, 2019 at 10:50 am

    Hey Ron

    Yes, you are correct on all points.

    The master pur I say no not because it is bad, it does help but the reality is nothing on any hot tub is anywhere near as good as the additives, so it makes buying any of the \chemical free upgrades useless, plus none of them work nearly as well as they say. We find we still need 1ppm of chlorine with this system and it does nothing to stabilize the water. If you buy this shit not only will it get you to Half a part per million on the chlorine but also it will make the water last 3x longer, cost less, and have the added benefits of stabilizing the pH of the water which just makes everything so much easier to maintain… it also is super good for the plastic parts and even extends your guarantee to lifetime on th jets… its a no brainer it is way better healthier tech.

    Wifi is fine sometimes there are signal issues because of the water but they can be rectified with a booster or extender.

    Afterglow is too damn bright.

  459. Reply
    admin September 20, 2019 at 7:06 pm

    Hi Anna

    So which option package on the Artesian? it makes a big difference for performance and price. the Apex curve is not a super high-end performance tub most fo the jets including the neck-shoulder jets are inexpensive low flow jets. The Artesian has a lot of jet packages it ranges from well below the Apex level to well above.. clarify the package with the dealer and let me know… scroll tot he lists below the small picture here. https://artesianspas.com/island-spas/grand-bahama/

  460. Reply
    admin September 20, 2019 at 12:00 pm

    Hi Anna!

    I have not Visited Coast, the ball is in their court to get me down there and they really should 🙂 The main thing keeping them out of my top group is lack of transparency and the fact that I have not seen the operation first hand. We had a few reports of quality control issues and in the past 6 months or so I have had 2 customers report new spas leaking which is a concern, now Coast did replace both spas which is great but I’m not sure if thats just what they would have done or if its partially because the guy with half the buyers in North America was involved.

    There are also a ton of independent service centers out there, the truth is on the West Coast, in particular, a lot of spas are bought from out of the market or from wholesalers and the pricing frankly is a lot less than I see anywhere in the market, I have literally seen pricing 4k lower than retailers in other areas of the country. what spa are you looking at and what price are you getting?

    also do not waste your money on any of the chemical reduction system upgrades. The reality is the aftermarket addins are easier to use a lot less expensive and have the added advantage of protecting the plastic parts and keeping the water stable. In fact, if you Buy this product from me not only is it the best price anywhere it also is 100% money-back guaranteed if yer not happy and if you continue to use it gives you a lifetime guarantee pon your jets.

    also, download the SpaStar app it makes water care super easy and troubleshoots and even puts you in touch with us if you need help.

    You can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:
    https://www.spa-star.net/

  461. Reply
    admin September 20, 2019 at 11:38 am

    Hi Jessica

    You can’t go too far wrong with Artesian, they build solid spas with good parts and good insulation systems.

    The sanitation aspect has a lot less to do with the hot tub than the retailers and manufacturers want you to believe 🙂

    All spas filter effectively, none are really any better than the others in any way that will matter because all spas filter way more water than needed and do a really effective job.

    The biggest lie in the industry that is perpetuated by all manufacturers is that the onboard upgraded chemical reduction systems are worth buying… the truth is they are not worth buying and here is why.

    All the systems do a decent job of reducing chemicals but none of them are nearly as effective as the aftermarket add-in products.

    If you want seriously low chemical, easy to manage water that will last 3-4 times longer and be actively good at protecting the plastic parts and keeping the water stable then just get these natural enzymes. Not only will it be healthier lower chemical but it will give you a lifetime extension on the warranty of your jets.

    also, download the SpaStar app it makes water care super easy and troubleshoots and even puts you in touch with us if you need help.

    You can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:
    https://www.spa-star.net/

  462. Reply
    admin September 20, 2019 at 11:28 am

    They are both very similar. They are both Middle of the road the insulation is pretty non-existent which in Fla is not such an issue but I wouldn’t want to pay to run it anywhere north of there.

    Go see South East Spas in Ft Mayers and look at the H2x line.

  463. Reply
    admin September 20, 2019 at 10:23 am

    Hi James

    Artesian is the better of the two, Marquis was right in my top 5 but we bought one to review it because they had not had us out to review their factory. it was a mess. leaked, terrible QC all kinds of issues. I spoke to them and they admitted they are going through some restructuring and a factory overhaul we have suspended them until we can get some confirmation of this situation stabilizing.

    As far as maintenance forget it. spas are 100x easier and less work than pools. also do not waste your money on any of the chemical upgrades with the possible exception of the spa frog chlor dispenser. the reality is the aftermarket addins are easier to use a lot less expensive and have the added advantage of protecting the plastic parts and keeping the water stable. In fact, if you Buy this product from me not only is it the best price anywhere it also is 100% money-back guaranteed if yer not happy and if you continue to use it gives you a lifetime guarantee pon your jets.

    also, download the SpaStar app it makes water care super easy and troubleshoots and even puts you in touch with us if you need help.

    You can find the app on the Apple Store here:
    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    The Android version is here:
    https://www.spa-star.net/

  464. Reply
    admin September 20, 2019 at 9:57 am

    So when you get a rate like that it means the retailer has likely paid down the rate, so the reality is that likely cost them $750 or so, so yer really buying at around $8250

    It’s not a bad price.

    As far as going about getting a deal. generally on a fiance deal at that price, it’s hard to do. but you could just be straight… Tell them you are between thier spa and another and are ready to pull the trigger, ask them to go to 8500 if they say no ask for an extended warranty for 2 years if they say no say comeon guys you got to be able to do something. if they say no say “ok I’m just gonna pop over to the other guys and see what they can offer and Ill get back to you can I just call in the order if I decide to go this way?. If they don’t stop you and offer something then they are at the bottom price, no one would let you walk if there is a little room to wiggle.

  465. Reply
    admin September 19, 2019 at 2:56 pm

    The android version has been submitted and is under review try in a day or two.

    search SpaStar as one word but it is not live yet… waiting on the Goog

  466. Reply
    admin September 19, 2019 at 12:02 pm

    Thermo spas sit in the mid-range mid-quality mid-price. Nowhere near as reliable, efficient, or high performance as the really good stuff, but as good as the big-name brands selling similar quality at twice the price on the back of heavy marketing and branding…

  467. Reply
    admin September 19, 2019 at 12:00 pm

    Hey Greg

    You just hit it on the head… most people won’t bother, they will put up with the running cost, the little breakdowns etc and never bother returning it. That doesn’t mean it is a good product at a good price it just means that they know the percentage of people who will go through the whole return thing are slim.

  468. Reply
    admin September 19, 2019 at 11:51 am

    Hi Darren

    If your main concern is low chemical then the brand of the tub you buy matters, not at all 🙂 I know that is so different from what all the sales bullshit is telling you but the reality that all the manufacturers will never admit is that none of the onboard chemical reduction systems on any brand is anywhere near as low chemical, easy to use, inexpensive and healthy as the aftermarket add-in products like Spa Marvel enzyme, or aquafitness or Mineralux. For years these products have been pushed out by all the brands because of its a very strategic selling tool…

    Man no matter what you buy do two things… Buy this shit and don’t buy any of the upgrades than promise cleaner, clearer easier to manage water 🙂 I have literally sold hundreds of thousands of dollars of this product with a full money-back guarantee and I have never had to refund anyone’s money (I think) also get this app called SpaStar it will make owning a spa, troubleshooting, and service a breeze….

    So as for Oshawa the brands I would look at would be:

    The Beachcomber beats the Bullfrog in my opinion but don’t buy the hybrid option, its old outdated tech rebranded as innovation and there are a lot of serious downsides to it. And dont get me wrong both are solid products and a lot better than most of the crap out there.

    The two I would put just ahead of these two lines would be the Coast out at International Pool & Spa Centers Oshawa and the Master from Master spa Toronto in Mississauga

  469. Reply
    admin September 19, 2019 at 11:38 am

    Hey Jeff

    The 67.25 is pretty close to the same price as the seven-foot spas. when you think about it its the same basic equipment and just a little less wood and insulation. usually smaller spas have lower performance and cheaper jetting etc but that is a super high-end performance small tub.

    In general, I like the Twilights, they are one of the best performance spas out there and like all Masters, they build them well. Pricing is pretty standard throughout the year, even event sales and such really do not offer much in the way of price reductions it’s more a psychological tool to create urgency by making the customer believe that if they don’t act now they will lose something of value. the reality is the price you can afford to sell at is the price…

  470. Reply
    admin September 19, 2019 at 11:36 am

    So I started this site as a place to yell at the world because I was just so sick and tired of the spin and marketing and bullshit branding be the main influencer of where people spent their money. I have always just tried to evaluate products based on real-world issues like build quality, parts used, and manufacturing techniques. One thing you will find consistent here is I endorse a way of making spas that I know from 30+ years of experience are sustainable and I support brands that build that way. I also look at quality control and truth in advertising although every single one of them is guilty of the spin and bullshit from time to time 🙂 Some brands the whole shebang is smoke and mirrors and others the fundamentals are solid.

  471. Reply
    admin September 19, 2019 at 11:31 am

    Hi Rebekah

    The Bullfrog is the best of that group for sure. I feel that the Hotsprings, Jacuzzi are that weird old school mentality where the branding, marketing and sales pitch are the priority. The reality is if we tear one apart there is nothing in the fabrication or the build to validate the high prices. I find these brands are really just middle of the road products with very effective marketing. Imho you are better off to just buy a middle fo the road build like Maxx or many of the other brands, then at least your spend is proportionate to the quality. I always feel like when you buy a heavily branded product there should be two invoices… fifty percent fo the price for the hot tub and 50% for the marketing and 80’s style branding 🙂

  472. Reply
    admin September 18, 2019 at 10:35 am

    Hi Peg

    Your assessment is correct, the Vita is a mid-quality mid-price swimmer.

    The one thing I really look for is the depth, even more so than the size… if you want to do low impact aerobics or other workouts you need enough depth so you are floating otherwise you do not get the low impact!

    $22500 is a lot there should be good swimmers available for that number.

    Splash pools and spas in Jacksonville does Artesian tidal fit, they are well built.

    also call these guys, they sell and service all over the state. look at the Therapool deep the Therapool 13 and the trainer 15 deep.

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
    Details from Google Maps
    4260 Cleveland Ave, Fort Myers, FL 33901
    southeastspas.com
    +1 239-202-0225
    5.0View in Google Maps

  473. Reply
    admin September 18, 2019 at 10:20 am

    No worries!

    Also, download the Spa Star app on iPhone now and android as soon as they approve it… It will save you a lot of grief and agro 🙂

  474. Reply
    admin September 18, 2019 at 10:19 am

    Don’t buy any of the chemical reduction systems from anyone, get this shit, its low chem, and makes the water easier to manage and its great for your skin… None of the onboard systems are even close tot he natural additives.

    Also, download the Spa Star app on iPhone now and android as soon as they approve it… It will save you a lot of grief and agro 🙂

  475. Reply
    admin September 18, 2019 at 10:18 am

    Hi Andrea.

    I used to mountain bike around there ages ago.

    The Beachcomber is the only one of that group that is well built, well plumbed, well insulated and uses a good reliable OEM parts list, unfortunately, they are bat shit crazy on their pricing and they are low-performance spas, they just do not do any really high-end therapy massage spas.

    The Arctic has a good shell and an over-engineered base but no clamps on the plumbing, cheap insulation system, and a Chinese proprietary parts list, the best thing about that line is the fancy branding and marketing.

    Go look at the Coast spas form International Pool & Spa Centers Oshawa, good build good insulation, good performance. also, check out my buddy Grif in Mississauga, I think he services that area and he carries master which is solid as well.

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Also, download the Spa Star app on iPhone now and android as soon as they approve it… It will save you a lot of grief and agro 🙂

    Don’t buy any of the chemical reduction systems from anyone, get this shit, its low chem, and makes the water easier to manage and its great for your skin…

  476. Reply
    admin September 17, 2019 at 5:27 pm

    No its the same crap. very few people will return a hot tub, you pay removal charges and its a big job. they count on it… and by the time you get fed up and the thing is falling apart it’s too late.

    I love Costco except for complex products like this.. they suck at it and have no idea what they are doing… Trust me I supplied Costco for damn near a decade I know what I’m talking about.

  477. Reply
    admin September 17, 2019 at 5:24 pm

    Man I’ve looked around here a few times and there are just very few good options in this area… loads of middle of the road middle priced guys like Vita, American whirlpool and loads of the middle of the road overpriced over-marketed brands like jacuzzi, Hot springs etc, Caldera, Hydropool (all the same 2 companies) but no one in the sweet spot. the best for sure si Nordic sold by Wey and wild in Heath.

    there are also loads of service companies around you which means that most people there buy from out fo the local market, likely because the local market is full of overpriced crap… The good side is if you stick to brands with a good standard parts list you can buy from anywhere…

  478. Reply
    admin September 17, 2019 at 5:10 pm

    So first off. sitting in a dry spa is not of much value, once we fill it with water you float and weigh like 10 pounds… you will not care about dry land things like contours and comfort… the reality is what feels good dry does not feel good wet 🙂 you want open space because you are floating…

    With kids and people requirements, you need a 90″-94″ unit and man it’s all about foot space… Don’t count how many seats because unless you have friends with no legs the footwell will be the determining factor of how many people comfortable fit.

    When you talk about good for feet and good for neck don’t look at the position of the jets look at the volume of water they put out. yeah the envy has a cool foot dome but its all low flow jest that don’t put out anywhere near enough volume of water for feet, similarily the AW 471 is good for the neck but again its the shitty little 1.5″ low flow jets… Those cheap little jets do not put out enough water to do anything long term for a big muscle mass like a shoulder… if you really want neck shoulder feet you need to move water. you want 3.5″ neck and shoulder jets and like 10″ foot jets to do real therapy.

    From a build quality and insulation standpoint the rank like this: Master Twilight 8.2, Vita Envie(good for feet), American Whirlpool, 471jacuzzi model 375.

    From a performance standpoint, it’s not even close, the Twilight has way more of the expensive high flow jets, the neck jet system is all 3.5″ and the dual foot jets with a diverter make the other ones look like kids play. It’s not about the “design and location of jets” the jets are all similar it’s about the size and the amount of flow through the jets…

    From a parts standpoint the Master, the vita, and the AW are awesome the Jacuzzi is all proprietary parts… and the fuckers are suing me trying to stop me from telling the truth 🙂 it won’t go anywhere because its just a scare tactic because everything I say is backed by science but still… the corporate asshats…

    I love Adam and the boys at Atlanta spa and leisure, but the owners a good friend with the owner of AW and he makes better profits off that line… The Twilight kills any of their lines for performance, build quality and insulation it’s a no brainer… Of the brands you are presenting the Master is far and away a better-built better-performing spa.

    Browns do Bullfrog which is between the master and the others the only other one that would be in the top is Artesian and there are no local dealers…

    Whatever you buy do not buy any of the upgrade chemical systems… UV and salt etc etc is ok but none of it is anywhere near as good as this shit

    also, download this app. it makes water care a snap helps you troubleshoot and puts you in touch with good local service people if you need it. the apple version is here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1 the android is awaiting approval just search “SpaStar”

  479. Reply
    admin September 17, 2019 at 11:57 am

    Hi john

    No idea what M8 is mate. likely for more pumps or a circ system or a test mode. if its not in the manual it’s not for you 🙂

    we can get your filters for that unit. Ill email you.

    also, download this app. it makes water care a snap helps you troubleshoot and puts you in touch with good local service people if you need it. the apple version is here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1 the android is awaiting approval just search “SpaStar”

  480. Reply
    admin September 17, 2019 at 11:44 am

    I’m not sure what a bias score is 🙂 I emailed you.

    nearest master dealer is here:

    Hot Tubs Inc
    Kevin Greenwood
    340-417-8728 kgreenwell@hottubsinc.com
    Master spa Micheal Phelps. Sam Greenwell daughter. I have spent me than a few days with Kevin the owner over the years and these guys run a great program and carry one of my favorite brands.
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    1925 Norfolk Dr, Owings, MD 20736
    http://www.hottubsinc.com
    +1 410-257-6513
    4.0View in Google Maps

    nearest PDC dealer is here:

    Sweetwater Pool & Spa Center
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    6619 Baltimore National Pike, Catonsville, MD 21228
    http://www.sweetwaterpoolandspa.com
    +1 410-744-6066
    4.5View in Google Maps

  481. Reply
    admin September 17, 2019 at 8:51 am

    The best thing about jacuzzi is the marketing… And the fuckers are threatening to sue me!!!

    Nordics are solid and the pricing is good, they are made right.

  482. Reply
    admin September 17, 2019 at 8:48 am

    you have 3 other solid options…
    Artesian – Family Leisure Minneapolis, Lakeville
    Master – Master Pool & Spa, St Louis Park
    They are my top two brands

    Then you could look at Bullfrog from Minnesota’s hot tubs in Lakeville, they are not quite top lines but better than most fo the stuff out there.

    for chemicals buy this shit! it is the best stuff out there by far and not only is it easy to manage and super low chemical it also gives you a lifetime guarantee on jets if used regularly. I have a 100% money-back guarantee on it to 🙂

    also, download this app. it makes water care a snap helps you troubleshoot and puts you in touch with good local service people if you need it. the apple version is here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1 the android is awaiting approval just search “Spa Star”

  483. Reply
    admin September 17, 2019 at 8:46 am

    Hi Karl

    naw its typical fear-mongering from a company that doesn’t spend the money on good insulation. I would not have the Arctic on my shortlist the best thing about that hot tub is the marketing. The marquis is a much better spa.

    for comparison:

    They both have hand-rolled self-supporting shells.
    The Marquis glues and clamps all the plumbing lines, Arctic just dip glues
    The marquis has the top OEM parts you can buy, the Arctic has a cheap Chinese parts list that is all proprietary
    The marquis spent 4x more money on the insulation and have 4x the R-value, the Arctic is inexpensive Polly based foam and story of magic farries that make free heat.
    Both spas effectively reuse motor waste heat.
    Both are sealed and rodent resistant.

    Don’t buy into the pitch about these super bases… you need to prep the ground for any hot tub and that means a patio stone base and that means you will now have 2″ of concrete as a hot tub bottom so who cares? its a typical sidetrack issue from a mid-grade overpriced line IMHO

    Marquis is suspended from my recomende list for quality control issues until they get the factory refit done, we got one recently and it was a mess.

    you have 3 other solid options…
    Artesian – Family Leisure Minneapolis, Lakeville
    Master – Master Pool & Spa, St Louis Park
    They are my top two brands

    Then you could look at Bullfrog from Minnesota’s hot tubs in Lakeville, they are not quite top lines but better than most fo the stuff out there.

    for chemicals buy this shit! it is the best stuff out there by far and not only is it easy to manage and super low chemical it also gives you a lifetime guarantee on jets if used regularly. I have a 100% money-back guarantee on it to 🙂

    also, download this app. it makes water care a snap helps you troubleshoot and puts you in touch with good local service people if you need it. the apple version is here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1 the android is awaiting approval just search “Spa Star”

  484. Reply
    admin September 17, 2019 at 8:34 am

    Hi Dale

    its a one-inch tab and set the dispenser almost closed.

    Also, download the new Spa Star app, we wrote it to make chemical and troubleshooting easier. on apple now https://apps.apple.com/us/app/spastar/id1477621382?ls=1 on android in a few days under “SpaStar”

    as for the goo I use nail polish remover or goo gone just try and not get it in the water.

  485. Reply
    admin September 17, 2019 at 8:31 am

    Hi Francis

    The artesian are solid well-made spas, man grab the scratch and dents 🙂 you will scratch them anyway 🙂 I do like the big foot blasters.

    Also, go see these guys: Hice’s Pool Spa & Patio 507 W Lincoln St, Tullahoma, TN 37388 look at the Clarity spas they compare nicely with this line.

    Get them on the enzyme system its super-low chem and easy to manage and get them the Spa Star app it will make life a lot easier. its on Apple store here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1 and out on android in a few days just search spa star

  486. Reply
    admin September 17, 2019 at 8:23 am

    Yeah I’ve seen them before they are a limited release and all in all a solid spa with decent jetting the stereo fails a lot but they all do 🙂

    Do Not Shim! def compactable gravel is the way to go

    for chemicals buy this shit! it is the best stuff out there by far and not only is it easy to manage and super low chemical it also gives you a lifetime guarantee on jets if used regularly. I have a 100% money-back guarantee on it to 🙂

    also, download this app. it makes water care a snap helps you troubleshoot and puts you in touch with good local service people if you need it. the apple version is here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1 the android is awaiting approval just search “Spa Star”

  487. Reply
    admin September 17, 2019 at 8:20 am

    Shit dude the dip strips are what to use, they are accurate and easy and if you download the new app we wrote it will make it a lot easier… The digital ones suck, they just don’t work worth a damn… the apple version is live here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    Android version live in a few days just search “Spa Star”

  488. Reply
    admin September 17, 2019 at 8:17 am

    Hi Gary

    So first off both these companies were on my good guy list but we have suspended marquis until they finish the factory refit because holy crap was the tub we pulled out of there a mess. so many issues it was not even funny. So, for now, I would have to say the Coast of those two.

    The fair can be good or bad depending on the brand they were selling and the area. I’m not sure what brand so no comment there but in your area, there are dozens and dozens of independant service companies, you will have zero issues with back up, in fact, I wouldn’t be surprised if the local retailers use these guys for their service as well. LA is super expensive and the prices at some of these events the retailers simply can not compete with.

    Most fo the local brands are the fancy marketing guys. these guys business model is to wow you with solid branding, advertising and very good marketing to sell you mid-grade spas at twice what they are worth 🙂

    Whatever you buy download the Spa Star App it will help you and if you have service issues it will connect you with us and we will get you hooked up with good service people. here is the apple store link https://apps.apple.com/us/app/spastar/id1477621382?ls=1 android should be live in a day or two just waiting for them to approve it.

  489. Reply
    admin September 16, 2019 at 4:34 pm

    Hi Laurie

    I visited their stores and did an in-depth consult they are good solid dealers and they carry a great brand. call first and make an appointment.

  490. Reply
    admin September 16, 2019 at 4:28 pm

    Typo its one bottle every three months.

  491. Reply
    admin September 16, 2019 at 4:27 pm

    Hi Sonya

    back when endless was an independant company it was good, that was when PDC built most of their shells. They got bought up by an equity investment company and that group owns a bunch of these brands and they typically concentrate on branding, advertising, and marketing and put out what in my opinion are overpriced mid-grade products whose prices are artificially bolstered by insanely good marketing.

    There are 3 brands doing the really crazy Hio end swim spas and Phelps, in My opinion, is top of that pile. next would be the PDC swimmers sold Rin Robyn Pools in Bernardsville.

    I have a good guy in the are see Sun tec

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
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    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.4View in Google Maps

  492. Reply
    admin September 16, 2019 at 4:19 pm

    Wow, lots here 🙂

    1) I don’t know those guys but I did fly in and do a thorough inspection of Atlanta spa and leisure. be sure to check them out in Cumming they sell the Masters which are my top brand and the American Whirlpool which are middle fo the road and less expensive.

    2) Bullfrog is ok but I also do not like the jet packs, it really limits where the jets can go and yes it does have a history of mold and mildew growth behind the packs. With a normal tub you can already customize the jets just put different jets in… a lot cheaper and way better range of where the jets can go.A lot fo gimmicky shit on that line 🙂

    3) I do not like Hot Springs. they are a great marketing company building middle of the road spas full of proprietary parts… Not on my recommended list at all…

    4) First off all spas hardness level will be balanced to around 150. if you want easy water care don’t look to the onboard systems, they are all decent but salt is not that low chemical and is not easy… its 20+-year-old tech… the truth that no hot tub makers want you to know is that the aftermarket additives kick the shit out fo the onboard systems. They are lower chemical (4x lower than salt) and easier to manage the water because they stabilize pH something none of the onboard systems do. No matter what spa you buy forget the onboard systems they are not worth buying… buy this shit

    5) A month is fine, just lower the temp shock it and throw in a dispenser which you can buy for like $10

    6) Bullfrog likes the gimmicks 🙂 The best way is a good hand-rolled self-supporting shell. then they don’t need a frame at all. they use the stronger frame because they build a cheaper shell that is not self-supporting and requires pedestal and fram supports to keep it from breaking… its a bandaid fix it why they are not in my top group. as for less plumbing, ys and no… less overall but the distance the water has to travel through plumbing from pump to jet is about the same… read this.

    7) If you wanted you could insulate under the deck or put down a sheet of that high-density foam under the tub. won’t hurt for R-value and for sound transfer.

    8) the Bullfrog is a better buy for sure. the price is middle fo the road fair market value.

    9) check out the Masters at Atlanta pool and spa, the healthy living should be in that price range and the TS might even be if they have a demo unit and it will kill both those spas for performance and build quality. The other good one would be an Artesian or Coast but no dealers around you.

  493. Reply
    admin September 16, 2019 at 3:57 pm

    Hi Mike

    I have 2 service guys local that we can use.

    As for whether its worth the money… depends how much money you have, both have the same main therapy seat, and both are crazy good spas.

    Make sure you download my new app. on android in the next couple days (search “Spa Star” or get it on Apple store here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  494. Reply
    admin September 13, 2019 at 5:14 pm

    Hi Kit

    Its got more ot do with what assets on the ground you have, and you have a good service guy locally so it should be fine.

    Headwaters Hot Tub Service
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    Cedar Dr, Big Sky, MT 59716
    +1 406-995-7319
    View in Google Maps

  495. Reply
    admin September 13, 2019 at 5:13 pm

    Yeah fair enough I guess it just that the “deal” on the Viking is not a deal 🙂 and yer right they will likely both be similar in durability.

  496. Reply
    admin September 13, 2019 at 5:10 pm

    Hi James

    So the good news is you have a service guy near you called Hinman Pool Supplies in Albany, GA +1 229-883-7200

    With these guys, you can likely buy from out fo market because there is so very little good stuff anywhere around you.

    The nearest good brand is Bullfrog sold at Mid State Pools and Spas in Warner Robins.

    The best bet would be to Talk to Adam at Atlanta pools and spas and see if he can ship you down a tub, look at the Getaway hot tubs, easy inexpensive and super well made.

    Atlanta Spa & Leisure
    Adam and the gang are great we spend a few days going over their business and they do a great job, good service, knowledgeable, all the right things…
    Remove
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    4305 Northeast Expy, Doraville, GA 30340
    http://www.atlantaspa.com
    +1 770-939-8000
    5.0View in Google Maps

  497. Reply
    admin September 13, 2019 at 11:56 am

    Correct… My problem with the Viking isn’t that its a roto mold its that its priced like an acrylic shell spa but its not. don’t get me wrong the plastic roto mold shells are reliable but they are a lot less expensive to build so it should be priced more like the Nordic, getaway, etc… The nordic and gateway are very similar to the Viking (the Getaway is the best built of the roto molds) so for price comparisons, they should be similar…

    The PDC is an acrylic shell and hand-rolled, it should be slightly more than the other three brands,

  498. Reply
    admin September 13, 2019 at 11:51 am

    Of those two I would say the American whirlpool.

    also check out the Nordic saps at North Eastern Pool & Spa in East Rochester and the PDC at Precision Pool and Spa in Fairport

  499. Reply
    admin September 13, 2019 at 10:19 am

    Hi Mark.

    Its not a disaster, the shell is a plastic Rotomould and frankly tahts a lot for a roto mold, don’t get me wrong those shells are reliable but they are a lot less expensive to make than a good acrylic shell.

    price wise it should compare with Nordic which in my opinion is a better spa it is sold at North Eastern Pool & Spa in East Rochester, also check out PDC at Precision Pool and Spa in Fairport they are better for sure than both but might be a tad more. Also, there is a company in Syracuse that might sell you a getaway hot tub again between the PDC and the Nordic.

    No matter what you buy do not buy the chemical reduction system upgrades…

    none of the onboard systems can come close to competing with the aftermarket add-in products like spa marvel. its a natural enzyme that gets you to lower chemical levels, it also has the advantage of stabilizing the pH and it expends the waters life our 3x longer… and its not expensive.

    Buy it here and I will give you a 100% money-back guarantee and if you use as directed a lifetime guarantee on the jets… its a great product.

    Also, download this awesome app we wrote 🙂 it will help with water maintenance, troubleshooting, and service tracking and put you in touch with me if you need help 🙂 its called “Spa Star” its on apple store now and android next week.

  500. Reply
    admin September 13, 2019 at 9:59 am

    Hi Guys

    first off don’t buy the master pur upgrade 🙂 its a good UV system but none of the onboard systems can come close to competing with the aftermarket add-in products like spa marvel. its a natural enzyme that gets you to lower chemical levels, it also has the advantage of stabilizing the pH and it expends the waters life our 3x longer… and its not expensive.

    Buy it here and I will give you a 100% money-back guarantee and if you use as directed a lifetime guarantee on the jets… its a great product.

    Also, download this awesome app we wrote 🙂 it will help with water maintenance, troubleshooting, and service tracking and put you in touch with me if you need help 🙂 its called “Spa Star” its on apple store now and android next week.

    I’ll send you a tip sheet as well.

  501. Reply
    admin September 13, 2019 at 9:53 am

    Yeah if its an Artesian product its solid.

  502. Reply
    admin September 12, 2019 at 9:23 pm

    Hey Kitt

    So the Arctic and hot Springs I kind of put in the same boat.. they are both great marketing companies building mid-grade overpriced spas… The arctic has a great shell but almost no insulation, no clamps on the plumbing and a goofy proprietary parts list, its just not a great hot tub, the Hot springs is the same Ilk with a thin shell supported by high-density foam and a goofy proprietary parts list and middle of the road performance. I’m not sure which one I dislike most 🙂

    The Caldera is the same company as hot springs with similar issues.

    Honestly, I would not buy those lines, go to Davison Spas In Driggs, they sell Artesian one of the best-made performance spas out there. there is also a good local service guy right beside you and with the Artesian because it uses a good OEM parts list you wiont have any issues getting good replacement parts at the right price. the scam with the other meatheads is the proprietary parts that only they can get you its a crap cheap parts lsit that you pay more for than the good OEM parts because they had the parts built in some cheap market to only fit their hot tub so they can have you by the balls for parts for life…

    Also make sure you download “Spa Star” its an App I just released that will make your water care and troubleshooting a breeze and also don’t get sucked into buying any of the miracle onboard chemical reduction system,s like AOP, Salt, or UV… Get this shit… its lower chem, easier to manage and less expensive 🙂 None fo the onboard systems can touch the aftermarket addins like Spa Marvel.

  503. Reply
    admin September 12, 2019 at 9:10 pm

    Man, you are right beside an award-winning super high-end pool manufacturer who sells Master and Calspas. I have toured both facilities the Cal is just out of my top 10 brands and the masters are in my top 2.

    The Twilight series or LSX is what you want for neck and shoulder. they use 4 of the 3.5″ high flow therapy jets and they kick the other use a couple of the cheap low flow 1.5″ jets and they just don’t move anywhere near enough water for a big muscle mass like your shoulders.

    Hot Springs is one of those old school corporations that rely heavily on brand awareness, marketing and a healthy dose of spin but the reality is the product has some big issues including a proprietary parts list and really middle of the road performance, they are expensive but you really need to cut two checks… one for tub and one for the marketing. They are sold for a lot more than they are worth on the back of the slick branding… in my opinion, they are a great marketing company selling middle of the road products.

    American whirlpool is just middle of the road, cradel supported shells, goofy insulation, etc.

    Dude no matter what you buy download my ne app 🙂 it will make your life a breeze 🙂 its called Spa Star. its out on iPhone and will launch on Android in a few days 🙂 also order this shit and don’t spend your money on any of the miracle chemical reduction systems 🙂

  504. Reply
    admin September 12, 2019 at 9:00 pm

    I th9nk they are based out of the mid west but they thousands of spas across the west coast

  505. Reply
    admin September 12, 2019 at 8:59 pm

    Yeah but it’s a thin line. They are both good tubs, the 8.25 has more of the better jets and because they use 2 large pumps instead of 4 smaller ones with diverted you can divert an entire 6ho pump to the main seat flowing alot more water.

  506. Reply
    admin September 12, 2019 at 5:59 pm

    yeah, it’s a middle fo the road spa middle price, not the nightmare but you should be able to do better.

    you have a PDC dealer wich is better for sure called Holiday Hot Tubs & Pools in McDonald, and for top-end look at the Master at Leisuretime Warehouse in Wickliffe

  507. Reply
    admin September 12, 2019 at 5:57 pm

    Im assuming its the 2 pump version? thats a solid price. The dremamaker is good too but what model?

  508. Reply
    admin September 12, 2019 at 5:56 pm

    it sounds like crazing, is it like hundreds of micro-cracks in the surface? it happens when the spa shell cools too quickly they likely bought it as a blemished model but structurally it should be fine. $3000 ish?

  509. Reply
    admin September 12, 2019 at 5:54 pm

    Hey Simon hit this guy up see if he can help. ross@thehottubsuperstore.co.uk

    be well is not great and Marquis is solid but right now they are suspended from our top list until they get the factory sorted out, man we bought a new vector to review and it was junk.

  510. Reply
    admin September 12, 2019 at 5:46 pm

    Hey Jeff Maxx is meh…

    there is a PDC dealer and an Artesian dealer

    Factory Direct Hot Tubs
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    4 Sycamore Way UNIT 2, Branford, CT 06405
    factorydirecthottub.com
    +1 203-488-3615

    Shoreline Hot Tubs And Saunas
    Unknown Dealer, Sells Nordic Spas
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    557 Boston Post Rd, Orange, CT 06477
    http://www.shorelinehottubsandsaunas.com
    +1 203-298-4697
    5.0View in Google Maps

  511. Reply
    admin September 12, 2019 at 5:42 pm

    yeah we had a lot fo Four winds here and a lot of failures, it s aplastic ABS shell whereas the Master is a hand-rolled glass shell. Four winds are middle of the road the Masters are top of the pile.

  512. Reply
    admin September 12, 2019 at 5:40 pm

    Hi Karen

    it’s just High period btu that market is high prices… not much you can do a lot of times it just what the market will bear…

  513. Reply
    admin September 12, 2019 at 5:38 pm

    yeah, Black pines in Edmonds…

    and get the new app we launched to help you in apple store now and android next week called “Spa Star”

  514. Reply
    admin September 12, 2019 at 5:36 pm

    Yeah, yer right and if you download the app we just wrote we will get good service guys out for you 🙂

    its on apple now and android next week, its called “Spa Star”

  515. Reply
    admin September 12, 2019 at 5:33 pm

    Non-Chorine for sure! and leave the lid open for 15 to 20 mins after

    Download the new app for water care we rote on apple now and android next week, it makes water care a breeze its called “Spa Star”

  516. Reply
    admin September 12, 2019 at 5:31 pm

    Hi Michael

    first def get the Spa marvel… it’s just so good and reliable.

    ill email you a tip sheet for chems and we can ship you yearly supplies and a good price.

    And download the new App we wrote!!! makes water cae and troubleshooting a breeze 🙂 It’s called “Spa Star” you can even request service right through the app and we will get someone out even for warranty work 🙂 on apple now and android next week

  517. Reply
    admin September 12, 2019 at 5:28 pm

    Hey Andrew, I talk regularly with Coast, really its just a QC thing and we had two spas come out to clients that had leaks but they replaced them right away and paid the costs… they are working hard on the Quality Control, hopefully, they will get in the grove, get us out to factory tour and go from there… It is still a much better buy than the HS… the best thing about these lines is their slick bullshit 90’s style branding bullshit and marketing 🙂

    Go see my Buddy Todd in Sac…

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
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    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
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  518. Reply
    admin September 12, 2019 at 5:25 pm

    Hi Sean

    Its is a shit show mate, thats why I started this rant!!! never realized half the buyers in the world would come flocking and bury me under mountains of questions 🙂

    First off no matter what you buy download my app. it will help make the whole user experience easier and if you click need service I find you a good service guy… on apple now and android next week search “Spa Star”

    No one does cupholders anymore but the reason might surprise you… they are bacteria traps outside of the spas filtration and sanitation system… a good example is the soap holder molded into your bathroom sink… always sgudgy and manky…. Guys go trid of them for a good reason, they reduce the bacteria load on the spa considerably 🙂

    Yeah, the good ones are pricy but not as pricy as the mid-grade ones with the fancy marketing 🙂 and man, as you well know you can’t have all the quality and reliability without building to a high standard and that costs money.

    Yeah, I hate the bullshit retails quoted and the bullshit game of “here I have a magic wand that lowers the price” 🙂 but it is what it is… its old school meathead dealers not the factories that do this shit, the prices you are at seem reasonable.

    Happy Hot Tubbing!

  519. Reply
    admin September 12, 2019 at 5:16 pm

    Good on the TS but the south seas is a much lower end spa from a build standpoint and a performance standpoint, they are not even in the same world.

  520. Reply
    admin September 12, 2019 at 5:15 pm

    So right now it’s hard to get right away from it. technically you could use an Enzyme and shock a lot but Spa Marvel gets me to drinking water levels (0.5ppm) or about 4x slower than the salt or other onboard systems.

    Buy it and try it here if yer not happy ill refund it including shipping but I have never refunded it with near a half-million dollars of it sold…

    And download my new App it makes water care and troubleshooting a breeze 🙂 available for apple now and android next week. search “Spa Star”

  521. Reply
    admin September 12, 2019 at 5:11 pm

    Apparently you are 🙂 I got three posts lol

    happy hot tubbing!!!

  522. Reply
    admin September 12, 2019 at 5:11 pm

    I toured Cal spas last Jan… a mixed bag, not a nightmare but not to the standard of H2x, Artesian or PDC

  523. Reply
    admin September 12, 2019 at 5:10 pm

    Hi Lisa

    I agree the Dynasty is not a great buy, I reviewed one it was a mess.

    the master H2X trainer 15 should be in around that price esp if you can find a demo or a blem I would think… There are three dealers almost equal distance from you Master Spas of Southern WI in Waukesha, Spas Factory Direct in Mishawaka, and Backyard Living
    in Bloomington. then there is an artesian dealer called Recreational Concepts in Oregon.

    and download my new App in the apple store now and android store next week… Makes owning a spa easy! Its Called Spa Star

  524. Reply
    admin September 12, 2019 at 5:02 pm

    Hey George.

    Ditch the lounger… it’s not workable in a small tub it just takes up too much space… besides only first time buyers buy loungers… its dry land thinking…

    Lighthouse pools and spas in Sheffield sells artesian, good brand and then Leisuretime Warehouse in Wickliffe sells Master two absolutely top brands.

  525. Reply
    admin September 12, 2019 at 4:58 pm

    Hey Ashley

    Yeah, I’ve never been impressed with Hot Springs, The people that love them all seem to be people that sell them, no surprise with the batshit crazy prices they sell for! 🙂

    Go buy an LSX or a Twilight form these guys. its a little further away but you have no good brands around you and they have service there so you should be good.

    Also, download our new app. it makes running and maintaining a spa easy and if you need service on click will put you through to us and we will get someone good out. Available now for apple here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1 or search spa star next week for the android version

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
    Details from Google Maps
    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.6View in Google Maps

  526. Reply
    admin September 12, 2019 at 4:54 pm

    Hey Rich

    Sorry to hear about your wife I hope she gets better soon!

    so locally there is a Nordic dealer (low price mid-range ) called Shoreline Hot Tubs And Saunas in Orange and a PDC dealer called Trading Post in Newtown both good options. also, I do have a listing for a mater dealer called Factory direct sales in Cheshire.

  527. Reply
    admin September 12, 2019 at 4:48 pm

    Hi Fran! wanna go for a drink sometime 🙂 (JK hubby)

    If it’s a working spa and looks that good its a no brainer… Hell even if it lasted a year or two you would be way ahead of the game. but you need to see it working and open it up to make sure no leaks or other surprises.

    No matter what you buy get this stuff… it’s super easy to manage the water, super low chem and healthy.

    Also, download the new app we wrote, it makes troubleshooting, and water care a breeze 🙂 plus if you need service we will hook you up with good people. available on apple here: https://apps.apple.com/us/app/spastar/id1477621382?ls=1 and coming on android next week just search Spa Star

  528. Reply
    admin September 12, 2019 at 4:43 pm

    So first off the brand from Coast is generally good, we have had a few lemons out of the factory but they have been very quick to replace and I believe they are working towards a better QC system. secondly while steel frames are def a gimmick and the pressure filtration is again a bit of a gimmick they do build a good sustainable spa. the performance will be a lot higher than the Beachcomber as well.

    there is also a dealer for Master which is in my top 2 brands called Fraiser Valley hot tubs in Mission, def check them out.

    Chemical systems go with either Spa Marvel or Aquafinesse.. My recommendation is spa marvel, great product, inexpensive and low chemical easy to use and balance and it expends the life of the tubs plastic parts, in fact, buy here and you get a lifetime guarantee on the jets if used as directed… it’s awesome.

    Also, download my new app for your apple phone the android version is out this week. its called spa star and it’s free and will make the learning curve so much easier, it also keeps service history and advice for troubleshooting. Its Called “Spa Star”

    here is the link for apple, check the google play store next week and just search spa star

    I don’t recommend buying any of the hot tub chemical reduction systems. they are all decent but none are lower chemical, easier to use or as inexpensive as Spa marvel… hot tub manufacturers hate it but it’s true there is nothing better than the aftermarket add-in products…

  529. Reply
    admin September 12, 2019 at 4:31 pm

    Hi Tyson.

    The Brand is not bad, it’s just outside of my top 5 primarily because they use a less expensive ABS plastic shell that requires pedestal supporting to keep it together. This is an older design that most companies moved away from because it simply was not nearly as reliable as a good hand-rolled self-supporting fiberglass shell. https://www.youtube.com/watch?v=_T9DY6am_E0

    Performance-wise it really lacks any good foot jet system, thises little 1.5″ low flow foot jets are a waste of time, I like a good 10″ hi-flow monster jet, you really need to move a lot of water for a good foot massage and those bloody domes are a nightmare!!! you trip over them and they are a real hazard these domes came into vogue in ’80s and you don’t see them much anymore. In fact, it’s just a bad idea to have anything in the floor of your hot tub. its a weak spot in an already weaker shell, and it is a heat sink because now you need to run hot water under the floor where there is little or no insulation and you are going to lose a ton of energy through conduction.

    And the price is ridiculously high! a tub with this fabrication level and performance level can be gotten for sub 10k

    Check out Soakers in Salt Lake City, they do Artesian, better build better performance and likely the same or lower price.

  530. Reply
    admin September 12, 2019 at 4:18 pm

    Hey Ed

    Marquis was in my top 5 for a long time, they have been going through some factory revamps and other changes and we got a hold of a new vector that was a wreck, serious issues on so many fronts that we have suspended them until they have finished and we can get in and do a factory tour and verify what they are doing.

    I do anticipate them returning to our recommended list but right now I simply can’t endorse the product.

  531. Reply
    admin September 11, 2019 at 8:34 pm

    Bullfrog is a good option but the plastic ABS pedestal shell keeps them out of tier one but way better than a lot of the shit out there for sure.

    Marquis is in flux… They will get it together when the factory refit is done… I think… 🙂

    Master, artesian, PDC Coast all are good choices…

    you have it all… Artesian in Lakeview and master in St Louis Park.

    don’t fuck around get one of the those.

  532. Reply
    admin September 11, 2019 at 8:27 pm

    Link it up man, we are an equal opportunity mess 🙂

    Nordic is a solid choice, and Cal is not a bad option, not quite my tier one but they just need to get the tart in the Bently out of the picture and restructure to get back on top 🙂

    aslo send scott@hottubuniversoty yer details we will review you and get you in the system for a supplier if you have good service.

  533. Reply
    admin September 11, 2019 at 8:24 pm

    Hey John forget it… go to this shit… its as good, cheaper and gives you a lifetime guarantee on jets of used from new

    Buy it here…

  534. Reply
    admin September 11, 2019 at 8:20 pm

    depends on so much. to start with Pinnacle is middle of the road.

    and how old? and in what shape???

    you need to see it running and take the front off and shoot lots of pictures of the equipment area and send them to me.

  535. Reply
    admin September 11, 2019 at 8:18 pm

    There is no dealer, they report to be able to sell master spas but then they just buy them from the guy in Ontario or from me 🙂

    The whole ruse is about saying they can get Masters then “upgrading you to a better spa” its a scam.

  536. Reply
    admin September 11, 2019 at 8:15 pm

    so you can switch between bromine and chlorine, its a common misconception they are both halogen-based oxidizers. bromine is lower odor but in the minute concentrations, you will use with the AOP and enzyme you will not notice it so it’s not worth the extra money.

  537. Reply
    admin September 11, 2019 at 8:15 pm

    so you can switch between bromine and chlorine, its a common misconception they are both halogen-based oxidizers. bromine is lower odor but in the minute concentrations you will use with the AOP and enzyme you will not notice it so it’s not worth the extra money.

  538. Reply
    admin September 11, 2019 at 8:07 pm

    shit, I hear of a company that does a chiller tub but to be honest I just can’t remember it 🙁

  539. Reply
    admin September 11, 2019 at 7:58 pm

    Shit, I would say a good dealer is important but the Arctic is a much better marketing camponay than they are a hot tub maker… typical bullshit American (Canadian) marketing and brand bullshit. I don’t like it at all.

    ill hook you up with a guy that might be able to help.

  540. Reply
    admin September 11, 2019 at 7:54 pm

    Hi Clifford

    Clearwater is unknown… on paper its good but not been invited to see the factory yet… (idiots? or hiding something? or just out of touch and have no clue???? ego can be a mean taskmaster 🙂

    Both the others are in my top 5 and are built well but the master is better insulated and does higher-end massage units like twilight and LSX

  541. Reply
    admin September 11, 2019 at 7:51 pm

    Bullfrog is good except the shell is middle fo the road.

    the biggest seller in Canada is in your back yard and sell Master which is a solid brand go see premium Wholesale in Kitchener.

  542. Reply
    admin September 11, 2019 at 7:49 pm

    look you live in Vegas and Artesian is built there…. its a no brainer they will make sure anything in their back yard is supported…

  543. Reply
    admin September 11, 2019 at 7:48 pm

    I can vouch for the build quality having reviewed the factory but not the unit, not been in it 🙁

  544. Reply
    admin September 11, 2019 at 7:47 pm

    Hi denis

    IPG is a buying group, they buy spas from a manufacturer and private label it and sell it to little pool companies that don’t sell enough hot tubs to buy in a line and mark it up and resell it.. forget it . its crap and expensive for what it is. its really worth $5995 🙂

  545. Reply
    admin September 11, 2019 at 7:45 pm

    yeah, it’s a good solid spa, or the artesians or even a Coast…

  546. Reply
    admin September 11, 2019 at 7:39 pm

    I really think there are few swimmers that can tough that line… not just for build Artesian and a few others build as well but from a performance features and warranty they really make a solid product.

  547. Reply
    admin September 11, 2019 at 7:38 pm

    Saw them in Vegas… cheap build and crap insulation the Europeans have no clue on this product… The owner Dolf I introduced to spas in France a couple decades ago they are behind like 10 years there…

  548. Reply
    admin September 11, 2019 at 7:34 pm

    Hi Beau

    Coast I know is good the other no idea Sorry 🙁

    I also have a guy there ill send you details.

  549. Reply
    admin September 11, 2019 at 7:32 pm

    Hi, bill.

    Its marketing bullshit. they are not overstock or anything else they are cheap crap spas for cheap prices and you will replace them in no time and spend scads keeping them running.

    goto artesina pools and spas in pebody and check out garden spas or go to Crocker sales in Woburn and check out clarity or getaway spas.

  550. Reply
    admin September 11, 2019 at 7:18 pm

    shit man I don’t know the names there I’ll email you someone who does.

  551. Reply
    admin September 11, 2019 at 7:13 pm

    Yep it’s just an ion system and possibly a chlorine dispenser depending what wone you have… turn the dispense down to the lowest setting and add the spa marvel… easy and reliable… buy it here:

    And download this app it will help just keep the chlorine at below 1ppm as long as the water is clear and smells good.

    Here’s the Spa Star brochure and you can find the app on the App Store here:

    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  552. Reply
    admin September 11, 2019 at 7:08 pm

    So tall people like the really contoured seating like the HL PDC or the old pinnacle spas they copied, although it’s one of those stories where the copy was better than the original 🙂

    check these guys out

    North Carroll Pools & Spas
    Remove
    Details from Google Maps
    3321 Main St, Manchester, MD 21102
    m.northcarrollpools.com
    +1 410-239-3003
    4.6View in Google Maps

  553. Reply
    admin September 11, 2019 at 7:03 pm

    Hello

    I’m sorry I don’t know much about that market anymore.

    I’ll email you a few contacts I do have.

  554. Reply
    admin September 11, 2019 at 6:50 pm

    Hi Kerry

    Yer right its the only best choice in the area.

    But I also see a pile of independent service guys there, there is likely a big sales event probably the guys at Southeast spas they sell most of the tubs in the state.

    With all of the local service companies, you can buy anything with a good parts list and have good service. Especially if you download our app… It gets you advice and service if needed and we wrote it and support it… Download it no matter what you buy…

    Here’s the Spa Star App and you can find the app on the App Store here:

    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    It’s on android next week just search spa star and hit me up if you need anything

  555. Reply
    admin September 11, 2019 at 6:43 pm

    Thank you so much!

    Hit me up if you need help and download my app I just designed…

    Here’s the Spa Star App and you can find the app on the Apple Store here:

    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    it will release on android end of week just search spa star it will help you manage your water and troubleshoot and get help if you get in a jam!

  556. Reply
    admin September 11, 2019 at 6:37 pm

    Rant over… the best is Nordic or Marquis but Marquis is doing major renovations and the QC is crap right now….

  557. Reply
    admin September 11, 2019 at 6:32 pm

    Any asshat that won’t give you pricing before setting up a “consult” is playing the 80’s style bullshit high-pressure game. If you can not honestly get a realistic price range than go somewhere else, this is a psychological trick to get you into the shop to pressure sell you… Its total bullshit. I’m gobsmacked that anyone still uses these tactics.

    This is only going to be used by big Corporate branding marketing organizations that are overpriced. They cant tell you the price because you will run away so they need to tell you the price in a controlled environment where they can manipulate you and spin a web of magic to make you drink the kool-aid. Man, I sold cars int he 80’s and went to the IBM and ford closing and selling training, this shit works but it’s nefarious as fuck… You think yer smart and won’t get snagged? forget it! they have people that designed these closing techniques and they are smarter and know psychology how do you think people bought a billion dollars worth of shitty time shares?… Run the fuck away.

  558. Reply
    admin September 11, 2019 at 6:24 pm

    A legacy is a unit that Master releases from time to time, it is better than Clarity and priced right but you don’t see it often 🙂

  559. Reply
    admin September 11, 2019 at 1:05 pm

    Hi Linda

    That’s hilarious only because Hydropool just send me a lawyer letter accusing me of spreading lies about their fantastic filtration system because I called it old outdated tech 🙂

    who was the dealer and what the serial number Ill reach out and see if I can get them to kick it up they really don’t want me yelling about their tubs in a public forum in front of 100,000 buyers 🙂

    Don’t worry i won’t post and of your personal details.

  560. Reply
    admin September 11, 2019 at 12:57 pm

    IPG is a buying group they get a manufacturer to private label a line for them and sell it is a brand 🙂 basically its for pool companies who don’t know anything about the hot tub world and want a piece fo the pie but don’t do enough business to have a line direct from a manufacturer. The problem with thes types of groups is they buy from a factory mark it up and sell to pool companies who mark it up and sell to you it adds another layer to the cost for you.

    Not Sure who is building for them right now it changes from time to time, it was sunrise for a while and to date, it has always been low to mid-end lines.

  561. Reply
    admin September 11, 2019 at 11:47 am

    Hey Skeet

    Don’t fret it can all be addressed.

    We routinely retrofit balboa systems into these tubs, if you have a failure out of warranty contact us and we will set you up.

    Get loads of 1″ hose clamps and clamp the plumbing lines when they leak or proactively although that may affect warranty.

    You can add insulation just make sure you leave the motro area clear and if you start getting pumps cutting out randomly in the hot weather it will be a sign that you have gone too far 🙂

  562. Reply
    admin September 11, 2019 at 10:11 am

    Be well is a budget low-end tub similar to what you get at the mass merchants, its really not a great place to spend your money. I don’t recommend going ot the price point stuff because it is landfill and don’t go to the expensive stuff because it is all branding and marketing you are paying for. I always shoot for the sweet spot where a guy is building good quality and not doubling the price because of old school branding, advertising, and marketing…

    I get a lot of interest from your area and have shipped 5 spas and swim spas there in the past month or spop, I have a lot of service people there and the retailers in that area all charge a lot for some reason.

  563. Reply
    admin September 11, 2019 at 9:51 am

    Hi Bob

    They build 2 lines, the Phelps which really is overkill for most mere mortals then they do the H2X challengers that flow more water than all but the top three and are popular with the triathlete crowd and the iron man peeps and then H2X Trainers for us mere mortals 🙂

    The build is as good as it gets, solid easy to source parts and hand-clamped plumbing systems.

    most spas can be adapted to gas for the heating but still need power for the rest of the systems. in your area it will never pay, the cost of the mod will never be realized in savings.

  564. Reply
    admin September 11, 2019 at 9:42 am

    Hi Michael

    The idea of just putting chlorine in is bad advice… chlorine kills living things and you are inhaling that shit.

    the easiest is spa marvel, low chem, and simple to use. I’m gonna hook you up with someone that can send it to you but because of the shipping costs order a year of it.

    Also, download the new app I made, it will help with everything from water care to troubleshooting and make it a lot easier to manage your water! available on apple now and android end of the week.

    Search Spa Star

    iPhone link: https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  565. Reply
    admin September 11, 2019 at 9:38 am

    Hi Dennis

    Marquis is the best bet out of that group, they are having some issues right now with quality control as they upgrade the factory but the still better than the other ones, the first three are great marketing companies elling overpriced mid-grade spas IMHO and the Spa depot is just low-end low price.

  566. Reply
    admin September 11, 2019 at 9:21 am

    Hi Kathy

    I have never heard of it but Enzymes are really hit and miss.

    the reality is getting the right mix of enzymes that can withstand the heat and hot tub environment is tricky and most are middle of the road. I do know that this one works insanely well so once I find a solution that actually does what it claims why bother looking any further? the best scenario would be to find one that works as well and that just puts me right where I am 🙂

    Try this… I have never had to refund it and never had any complaints or issues, its what I use…

    Also, download the new app I made, it will help with everything from water care to troubleshooting and make it a lot easier to manage your water! available on apple now and android end of the week.

    Search Spa Star

    iPhone link: https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  567. Reply
    admin September 11, 2019 at 9:16 am

    I was looking at this site the other day!

    its seems to be just another price point swimmer. when a product retails for less than the good ones cost a high volume dealer they have to cut a lot of corners, especially when its a small operation like this. Thin cradel supported shells are the biggest cost-cutter and when the shell goes its garbage. they use a good control and heating system but it pretty much ends there. The insulation is ok for Florida where it does not matter but anywhere else it will be a massive issue. this quality level is available everywhere and they are all the same, its mass merchant quality like you can get at Home Depot, Costco, wish, Walmart etc etc and all those guys are not cheap because of volume they are cheap because they are buying delayed landfill.

  568. Reply
    admin September 11, 2019 at 9:10 am

    Oh man sorry No not at all 🙂 I’m buried after 2 weeks off-grid, I don’t know how to set it up on here 🙂

    I got Scott looking at it.

    I appreciate the effort to support me man and for sure what can I help with?

  569. Reply
    admin September 11, 2019 at 8:56 am

    Hi Laura

    its all about the shell on used or refurbished spas… parts can be replaced but failing shells make the whole thing landfill…

  570. Reply
    admin September 11, 2019 at 8:54 am

    Hi Dennis!

    its because I suck!!!

    I went off-grid for a couple of weeks and im swamped 🙁

    ive put 40 hours in the last 3 days and I’m still swamped!!! bear with me!

  571. Reply
    admin September 11, 2019 at 8:53 am

    Thanks man

    No Matter what hot tub you buy do not buy any of the miracle chemical reduction upgrades like Salt, AOP, or UV!!! while they are all ok the reality is none of them are as low chemical, inexpensive or make your water easier to balance and last than this little add-in that also protects your hot tub! buy this and buy it from me 🙂 I will give you a lifetime guarantee on your jets if you use as directed and money back if not happy and you help support my site 🙂

    Also, download the new app I made, it will help with everything from water care to troubleshooting and make it a lot easier to manage your water! available on apple now and android end of the week.

    Search Spa Star

    iPhone link: https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  572. Reply
    admin September 11, 2019 at 8:53 am

    Hi Michelle

    Barrie is is a bit of a mess for good brands.

    bo5th those brands are just out fo my top-rated stuff. The beachcomber because the skirt is nonremovable (crazy) and the performance is low and Bullfrog because of the plastic pedestal supported shell.

    model wise do this… obviously pick a size then look at the jets… the more of the big high flow therapy jets the better the performance.

    No Matter what hot tub you buy do not buy any of the miracle chemical reduction upgrades like Salt, AOP, or UV!!! while they are all ok the reality is none of them are as low chemical, inexpensive or make your water easier to balance and last than this little add-in that also protects your hot tub! buy this and buy it from me 🙂 I will give you a lifetime guarantee on your jets if you use as directed and money back if not happy and you help support my site 🙂

    Also, download the new app I made, it will help with everything from water care to troubleshooting and make it a lot easier to manage your water! available on apple now and android end of the week.

    Search Spa Star

    iPhone link: https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  573. Reply
    admin September 11, 2019 at 8:49 am

    Hi Lisa.

    it depsnds on what you want 🙂 and your budget. the getaway and clarity lines are great entry-level spas, well made and insulated and standard jetting like most tubs. For super high end performance look at Twilight or LSX.

    Oh and no matter what you buy…

    No Matter what hot tub you buy do not buy any of the miracle chemical reduction upgrades like Salt, AOP, or UV!!! while they are all ok the reality is none of them are as low chemical, inexpensive or make your water easier to balance and last than this little add-in that also protects your hot tub! buy this and buy it from me 🙂 I will give you a lifetime guarantee on your jets if you use as directed and money back if not happy and you help support my site 🙂

    Also, download the new app I made, it will help with everything from water care to troubleshooting and make it a lot easier to manage your water! available on apple now and android end of the week.

    Search Spa Star

    iPhone link: https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  574. Reply
    admin September 11, 2019 at 8:36 am

    Hi Vonda.

    with either system you will need small residual chlorine even if you put both on you will need small residual chlorine…

    I agree with the dealer dont bother, but all enzymes are not the same! buy this and buy it from me 🙂 I will give you a lifetime guarantee on your jets if you use as directed and money back if not happy and you help support my site 🙂

    Also, download the new app I made, it will help with everything and make it a lot easier to manage your water! available on apple now and android end of the week.

    Search Spa Star

    iPhone link: https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  575. Reply
    admin September 11, 2019 at 8:25 am

    Hi Matt

    I like the Build of PDC and the insulation is somewhere in the middle. the reality is yer likely in the range of $10/month more than a top system.

    you also have 2 other great brands locally.

    Master Pool & Spa in St Louis Park and Family Leisure in Lakeville

  576. Reply
    admin September 11, 2019 at 8:13 am

    Neal

    Artesian builds a quality spa. Performance-wise this model is middle of the road, lots of the low flow inexpensive jets and very few of the high-end therapy massage jets.

  577. Reply
    admin September 11, 2019 at 8:04 am

    Hi, Brenda, I don’t do too much with pricing but its a pretty basic spa performance-wise. It looks like an okish price but don’t drink the kool-aid… sales are mostly bullshit, events and promoted sales add extra costs and therefore make the product more expensive… guys doing events and sales will say things like “we got a special buy” or ” the factory helps us out with these event costs” or ” this is an end of line, demo, etc etc” these “Sales are all about creating urgency…

    the easiest way to get real pricing is to call a few dealers (go on the website to dealer locator) and tell them you are about to buy a model and want to know how much they can sell it for…

  578. Reply
    admin September 11, 2019 at 7:48 am

    Hey John

    its not a brand I recommend.

    on the plus side, they use a good heating and control system but the ABS plastic shell is a cheaper cradle supported shell that is a lot less expensive and a lot less reliable than a good hand-rolled fiberglass shell. the insulation is poly based foam which hardens into a rock and while it helps support the cheaper shell it causes its own set of problems with access for service if it covers the plumbing and I am going to assume there is not much in the way of insualtion in there… this is how guys make a cheap spa… do you know if they clamp the plumbing? if you go back get them to take a side off and shoot some pictures for me.

  579. Reply
    admin September 11, 2019 at 7:36 am

    Hi Michael

    In general, I like the brand.

    The Antigua if ordered with the foot blaster is pretty solid. the biggest negative is the neck and shoulder system… For me, this is a critical system we carry a lot of stress in that area and good neck/shoulder massage is a big effector of my overall mobility, stress, and general well being. the jets on this tub for the shoulder/neck area are the little 1.5″ low flow jets that really do not move enough water for these big muscle masses, while the feel is aggressive the long term effect is not. I really like to see 4 good high flow 3.5″ jets in the neck area.

  580. Reply
    admin September 11, 2019 at 7:31 am

    Hi landon.

    The brand is middle of the road and for chemicals forget all the miracle onboard systems, none of them are terrible but the truth is none of the onboard systems are anywhere near as low chemical, easy to balance, or healthy and inexpensive as Spa Marvel… its a no brainer… buy it and if you don’t agree on Ill refund the product and shipping and If you use it as directed you get a lifetime guarantee on your jets.

    get it here and help support my site (its also the cheapest place to buy it.)

  581. Reply
    admin September 10, 2019 at 4:52 pm

    Hey Dom.

    You can order an upgrade to a metal base but frankly it’s a Sidetrack issue. Unless you’re an idiot and installing your hot tub in a swamp what your base is made out of will never be an effector. If you build a proper patio stone base the base of your hot tub then is concrete you can also order any of those tubs with an ABS bottom pan but again in my opinion you’re wasting your money read this.

    As for power outage situations think of this. If you have a perimeter insulated tub which has a couple inches of insulation giving you about R8 then your heat loss is going to be three or four times faster then a tub that’s full foamed. If you have a full foam tub the water will stay warm for a lot longer because the R values three or four times higher. And that heats slowly bleeds down to keep the equipment from freezing. The reality is anything more than three or four days you’re going to need an axillary heating system under the tub even on the best systems and on the cheap perimeter system it could be as little as a day

  582. Reply
    admin September 10, 2019 at 4:46 pm

    Yeah I would leave the salt system turn to its absolute lowest setting so it’s producing about a half a part per million. Then add Spa Marvel additive. You can buy it here

  583. Reply
    admin September 10, 2019 at 4:41 pm

    The beachcomber for sure hands down.

  584. Reply
    admin September 10, 2019 at 4:40 pm

    The TS will be the best for massage performance and build quality. The bullfrog a close second on both the arctic will be good for performance but crap for build quality and the HS will be the lowest on both. Imho

    Chemical wise dont order any of the special miracle upgrades and dont believe any of the pitches just order this stuff

  585. Reply
    admin September 10, 2019 at 4:36 pm

    Because im stupid 🙂

  586. Reply
    admin September 10, 2019 at 2:21 pm

    Hi Aaron

    if the price is the same the Clarity for sure. the shell is around $1300 more expensive than the rotomoulded shells. the clarity dealer might also sell the Getaway hot tubs which are like the nordic and should be similar price.

  587. Reply
    admin September 10, 2019 at 2:01 pm

    Hi Simon

    Bromine and chlorine are both halogen type oxidizers. bromine was common when we used high levels because it did not smell as harsh but it costs a lot more. my advice is spa marvel and chlorine in low concentrations… Get it here for a great price.

  588. Reply
    admin September 10, 2019 at 1:45 pm

    Hey David

    Good analysis of the brands I agree with everything you said. the vector I got was a mess, the moto massager on the HS is goofy its basically a jet on a hose that flops around in a track 🙂 and all of them are over-marketed and overpriced mid-grade build and full of mid-grade proprietary parts.

    I do have some options there Ill email you.

  589. Reply
    admin September 10, 2019 at 1:22 pm

    Hi Jake

    I love Costco and I use them for all kinds of stuff but don’t buy a hot tub from them. they have a terrible reputation with complex products. The problem with hot tubs is they just do not sell enough to get good pricing so the only way they can be cheapest is to buy crap… one good dealer will sell more spas than all of Costco combined. mass merchants suck at these products and that spa is nowhere near as well built as the top stuff.

    hit up black pine in Edmonds and look at the garden spas or aqua rec in Tecoma and see the PDC lines.

    at this price you get one of two things… fancy 2 p[ump 40 jets but crap build, headaches, and service money spent again and again or a little more mderate jetting and good reliable efficent build.

  590. Reply
    admin September 10, 2019 at 1:12 pm

    Hi Roger

    sure go ahead and thanks!

    I toured cal spas factory and they are right on the edge with me. definitely not a bad spa and very close to being in my top group!

  591. Reply
    admin September 10, 2019 at 1:11 pm

    Hey Don

    There really are no magic bullets and I know you simply can not build and deliver a good swimmer for that price, its low-end insulation and build with a thin cradle supported shell like any mass merchant or price point swimmer.

  592. Reply
    admin September 10, 2019 at 1:10 pm

    Both tubs have good insulation and really all spas reclaim motor heat unless they have the pumps outside of the cabinet.

  593. Reply
    admin September 10, 2019 at 1:08 pm

    Hey Don.

    Its a lower end build, you cant build and sell a good swimmer for that price, it will be a lower end insulation system, and a thin cradle supported shell.

  594. Reply
    admin September 10, 2019 at 1:05 pm

    I’m not a huge fan of Sundance, esp since it was bought by a big corporate equity investment group, these types of companies excel at marketing, branding, and advertising but they spend so much on it that the price of the spas are high not because they are super well built but because they need otp pay for all the bullshit that gives it the warm fuzzy feeling. Then proprietary parts they use are a huge issue, its what wrecked the appliance industry.

    The cameo 880 is not a $15k spa 🙂 even 9k is rich and it does not come anywhere near to the upper-end performance spas, look at the jetting… a really good performance spa will have loads of the 5″ hi-flow therapy jets for the back and then 4 of the big 3.5″ jets for the neck-shoulder area then for feet they will have the big 10″ monsters with a diverter to power them up. this spa has mostly the cheap little 1.5″ low flow jets and then the neck jets are virtually useless for big muscle masses like the shoulders and the foot jets are the 5: ones that should be used for the back 🙂 it compares more closely from a performance standpoint with the healthy living, not the Twilights.

    .

  595. Reply
    admin September 10, 2019 at 12:56 pm

    I would go see them.

    if you have issues or need help hit me up 🙂

    oh and use the spa marvel system… Its so easy and reliable and low chemical.

    and get this app I developed for your I phone called Spa Star you can find the app on the App Store here:

    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

    It will be pout for android end of week just search “spa star”

    it will help a lot

  596. Reply
    admin September 10, 2019 at 12:51 pm

    Hi Lorraine

    My son was in Regina last week racing at the Canadian nationals for the sprint Canoe and Kyak Canada!

    Service guys like Costco tube because they are guaranteed income 🙂 I always say that I don’t mind losing business to mass merchants because I make more of the service then I would selling them a spa 🙂

    There is not much in the way of good choices out there. All the brands in your area are listed in here

    The best would be Beachcomber but don’t expect much in the performance end, these are well built but low performance.

    The Bullfrog is going to be Second they hit the mid-upper end on the performance scale but the build is not as good, particularly the shell which is a less expensive ABS plastic shell that is cradel supported, whereas the beachcomber (and other top brands) use a self-supporting hand-rolled fiberglass shell which has proven to be a lot more reliable and long-lasting..

  597. Reply
    admin September 10, 2019 at 11:50 am

    They are all built similarly and should be similar in reliability. the main difference would be performance more of the large jets the better the therapeutic massage and the more you spend.

  598. Reply
    admin September 10, 2019 at 11:40 am

    cool Ill be honest I’ve not been in it!

    I’ll get in one!

  599. Reply
    admin September 10, 2019 at 11:39 am

    Sorry I was out of town for 2 weeks in the desert with no service 🙂 Bliss!!! no I have 80 people to help… Yikes!!!!

    Be to you soon

  600. Reply
    admin September 10, 2019 at 11:15 am

    Hi Tracey.

    Its not that uncommon for hot tubs to thermally overheat from the waste heat of the motors esp when its super hot out. In order for something to dissipate heat we need somewhere to transfer the heat to… When it is hot outside there is not enough temp difference to effectively exchange heat.

    It does have a bit to do with how the tub is built as well. if you have vents in the side of the spa open them in summer, you can install them after market as well.

    You also might find putting the spa into Economy mode will help as well.

    If it is happening when the weather is sub 80f then there is an issue the dealer should be able to address.

    Download this app we just finished designing… It will help you with troubleshooting, water care, etc… its only Apple right now Android will be released next week. just search Spa Star

    Here’s the Spa Star brochure and you can find the app on the App Store here:

    https://apps.apple.com/us/app/spastar/id1477621382?ls=1

  601. Reply
    admin September 9, 2019 at 2:20 pm

    What a small world!!!

    The reason I have been so negligent on answering your post is I was away… I drove through Truckee on the way from Sac to Reno literally on the day and near the time you posted this!

    There is not much in the way of retailers but you do have tons and tons of independant service guys.

    Hot springs is a great marketing company selling mid-grade mid-performance spas at twice what they are worth… I always say with these guys you should cut 2 checks for your hot tub one to cover the real price of the hot tub and another one of the same amounts to cover the high-end retail and massive spend for b90’s style branding, marketing, and advertising 🙂

    Loungers are goofy… first time buyers buy them because in our dry land world loungers are comfy but in a water world you float and do not notice the comfort and you float out of them (even the “no float loungers” and they take up a lot of space… water environments are about space.. I say no…

  602. Reply
    admin September 9, 2019 at 1:57 pm

    The Artesian for sure, Hydropool is nowhere near as well built or as well insulated. Artesian is a top spa with mid-grade marketing Hydropool is a mid-grade spa with Top Marketing.

  603. Reply
    admin September 8, 2019 at 10:51 am

    sorry for the delay I was away for a few weeks.

    1″ isnt bad if you put the filter on the low end. otherwise, you can not shim it!!! it needs to contact the base the tub will sag in the middle and cause damage and the cover will not seal… the easiest thing is to put crusher dust down level it and then gently set tub in place and then trim edges to keep the crusher in place.

  604. Reply
    admin September 8, 2019 at 10:47 am

    generally they have been good in the past but lately, they have gone through some trouble, they are redoing the factory and right now there are some big QC issues we have found, hopefully, once they get up and running again they will be ok but right now they are suspended from my top list.

  605. Reply
    admin September 8, 2019 at 10:42 am

    Hi Kate

    sorry for the delay, I was away for 2 weeks vacay!

    Def the Bullfrog. those reflective barriers are cheap crap. the Hydropool was never a great spa even before it got bought out by the big equity investment company I expect it will go downhill from here.

    Also forget bullfrogs BS about the better efficient plumbing but at least they do good parts, good insulation and clamp the plumbing… the only thing keeping them out of my top 5 is the shell. its a less expensive pedestal supported plastic shell…

    You are fairly local to me 🙂 I sell a lot of spas into that market.

  606. Reply
    admin September 8, 2019 at 10:34 am

    Hey Dave

    I’m sorry for the late response I was away for two weeks (there was a warning on the site)

    Cal is middle fo the road, I did a factory tour there last January and they did not make the cut for my top brands.

    First off they have a dizzying array of lines and options and it makes their production a mess, on the cheaper end they use waterways control and heating system and you only get the good balboa system on the higher end spas, you also need to order the full foam as an upgrade and the shell is middle of the road despite the marketing bullshit… that steel re-enforcement is so thin its like the edging you use on drywall, they also had a ton of spas in their test area with issues. its certainly not a nightmare line but its not tier one.

  607. Reply
    admin September 8, 2019 at 10:29 am

    In general its one of those middle of the road guys and should be priced accordingly, the insulation is a lot less expensive and a lot lower R-value than the foam systems.

  608. Reply
    admin September 8, 2019 at 10:26 am

    Hi Lisa.

    Man the Dynasty, in my opinion, is not a good buy, they have a history of issues and the one I reviewed is a mess, since that review I have had a lot of customers commenting on similar issues.

    The Coast would be a safer bet for sure and there is an H2X dealer near you as well…

    Cal spa is middle fo the road, I toured the factory in January last year and they did not make the final cur for a number of reasons.

    First off they have a dizzying array of lines and options and it makes their production a mess, on the cheaper end they use waterways control and heating system and you only get the good balboa system on the higher end spas, you also need to order the full foam as an upgrade and the shell is middle of the road despite the marketing bullshit… that steel re-enforcement is so thin its like the edging you use on drywall, they also had a ton of spas in their test area with issues. its certainly not a nightmare line but its not tier one.

    The best in your area are Artesian at recreational concepts in Oregon and I have a great dealer I work with located in Waukesha That does the H2X line:

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
    Remove
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    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827
    4.7View in Google Maps

  609. Reply
    admin September 8, 2019 at 10:11 am

    Hi Mark.

    From a build quality standpoint a year ago I would have said either one, but right now Marquis is going through some upheaval and redoing their factory and there are some big QC concerns.
    from a performance standpoint the LSX will kill it… the neck jets on the Epic are the little 1.5″ low flow jets, they will do nothing for long term shoulder and neck massage… the LSX has 3.5″ therapy jets there. foot jets again the LSX has a massive 10″ system with diverters the Epic has nothing. overall the LSX also has the TS main therapy seat IMHO the two are not really on the same performance level.

  610. Reply
    admin September 8, 2019 at 10:07 am

    Hi Ray

    So the key here is not so much how you do it but more to keep this in mind…. the bottom of the spa needs to contact the ground… so shimming is out… that raises one end but make the spa sag int he middle. this wont hurt a roto mold spa so much but the cover will not seat properly if the shell is flexed and that means added running costs and high humidity!

    Crusher is easy… level it and put it on. I have seen people cust shims to go all the way under the spa spaced every 3’4″ which again is ok but make sure the center fo the tub has lots of support.

    and you can build a wood platform for it to sit on but it will be noisier, it will be less efficient (another surface exposed to air)

    Personally I would put crusher dust down, level it and put the spa on it. then trim the edges so the crusher does not leak out.

  611. Reply
    admin September 8, 2019 at 10:01 am

    Hi Kin

    All three spas are very similar from a build standpoint.

    The beachcomber is the lower of the three, especially the Hybrid… that is old tech and has a lot of disadvantages. if you go Beachcomber don’t go Hybrid… It also has non-removable skirts which is stupid… it saves money on the production but if you have a leak yer screwed. also from a performance standpoint, it will be far below the other two brands.

    They are all insulated the same, the parts are all easy to source and none of these brands is a nightmare buy.

  612. Reply
    admin September 8, 2019 at 9:54 am

    Hi Brian

    likely the 100 amp service is fine unless you have electric baseboard heaters… the reality is unless you are running your dryer, your stove and oven and a few more things and in the tub with everything running you will never trip the main breaker… Hot tubs are exempt from the load calculations…

    Hit the dealer up he can likely do as good as the expo the reality is these sales are not bad but they are not any cheaper than any good high volume retailers prices.

    Most of your running cost is filtration and heat losses, the bigger pumps will not make much difference to operating costs as they are only a few amps more current and only when you are running them on high using the spa…

    The TS 67.25 is a top therpay spa and the ochos rios is the same size and shell design at an entry-level price and mid-performance.

  613. Reply
    admin September 8, 2019 at 9:48 am

    Hey Mike

    Tranquility is a manufacturer… steel frame, Roxul insulation cradel supported shell, not a great spa …

    on a used unit the main concern is the shell, if its blistering forget it… its failing… keep looking.

    I can get you parts and consult with you, as you find units post the link and I’ll have a look…

    Im way behind right now because I went away for a couple of weeks so I might be a bit slow responding until I catch up

  614. Reply
    admin September 8, 2019 at 9:44 am

    Build wise thewy seem to be ok but I’ve not seen one and for some reason, they have not returned my calls or inquiries to see the factory. This is a red flag because when the guy who has 100,000 hot tub buyers spending an hour with him before spending a billion dollars calls you because he wants to promote your products for free you either run like hell because you are hiding shit or you fly him out because if yer doing it right he will make you a lot of fo money… called 3 times, offered a free inspection on my way by and nothing… its possible they just live under a rock and from the state of their web presence that might be the case or there is a more nefarious reason like the marketing does not reflect the truth… unknown man sorry…

    performance-wise they are middle ground… loads of cheap small low flow jets and mid-flow but none of the 5″ high-end therapy massage jets at all…

    The great escape in The Great Escape in Wilmette sells Bullfrog, not quite tier one for the build because of a cheaper plastic pedestal supported shell..
    Hot Tub Tonys in Geneva does Coast again not quite tier one
    JTS pools in Ottawa sells garden leisure, entry-level performance but solid build
    Anderson pool in Ottawa does Nordic not quite tier one for the build because of insulation and entry-level performance
    Recreational concepts in Oregon does Artesian, solid build, and solid performance.
    Master Spas of Southern WI in Waukesha, Does Twilight, LSX, healthy living and clarity all top-end build and varying levels of performance up to my top-rated units the twilight and LSX

  615. Reply
    admin September 8, 2019 at 9:36 am

    Hey brian

    Cal is okish… I did a factory tour last January and they did not make my cut for my tier one group for a few reasons…

    First off they have a dizzying array of lines and options and it makes their production a mess, on the cheaper end they use waterways control and heating system and you only get the good balboa system on the higher end spas, you also need to order the full foam as an upgrade and the shell is middle of the road despite the marketing bullshit… that steel re-enforcement is so thin its like the edging you use on drywall, they also had a ton of spas in their test area with issues. its certainly not a nightmare line but its not tier one.

    The Artesian is a cut above as is the master from these guys.

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006

  616. Reply
    admin September 8, 2019 at 9:32 am

    Hi Mike.

    First off I like both brands, they are well built an upper-end performance-wise. The TS 8.2 is 94″x94″ just an FYI

    performance wise more motors are npot better… its a gimmick, guys do lots of little motors because buyers always go “ooo more motors mean more power and are better” but the science disagrees… read this:

    second, the TS series has a lot more of the expensive hi flow therapy jets and finally the shoulder and neck jet system rocks on the TS… its all the 3.5″ hi-flow therapy jets instead of the 1.5″ ones on the Artesians… plus the main captians seat in the TS flows a lot more water…

    I’m splitting hairs both will be good spas but TS is better from a performance standpoint.

  617. Reply
    admin September 6, 2019 at 1:34 pm

    Both are well-built spas but the depth is often misleading, sometimes they just have the spa raised 9n the skirt to give a bigger number 🙂 measure then from inside floor to water line.

    Tall people love the contoured spas more than the open ones, it folds them up into the seats. the LSX performance-wise will be better and the 900 is the size of the pelican but there is no local dealer.

  618. Reply
    admin September 6, 2019 at 1:31 pm

    Hi Lara

    The Nordic is far and away a better-built spa than the AW, but I agree the colors suck 🙂 its because they don’t use virgin material its all regrind which make the colors goofy.

    The Bullfrog is again a lot better than the AW especially the insulation. the other local one to check out would be the PDC, just finished a factory tour and its a well-made spa, again a lot better than AW, as you can tell I am not a fan of AW, the one I saw was a thin craddel supported shell, no clamps on the plumbing and a cheap gimmicky insulation system.

    You can see the PDC at precision in Fairport or deep blue in Batavia.

    there are no dealers of my top brands there 🙁

  619. Reply
    admin September 6, 2019 at 11:57 am

    Hey Gordon

    I was out fo town in the Nevada desert for a week of debauchery and fun 🙂

    Its a good spa and seems like a reasonable price for sure, you could double-check with the local dealer as well… As for the stereo thats yer call 🙂 its a good sounding system but man they want a lot of money for sound cosnidering you can get boes outdoor speakers for a couple hun…

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
    Remove
    Details from Google Maps
    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827
    4.7View in Google Maps

  620. Reply
    admin September 6, 2019 at 11:53 am

    Hey Rob

    Yeah, there has been very little change tot he 8.2 since my last review, they improved the skirt and went to the CMP pressure fit jets which I also like its the same jet system the grand cayman uses.

    I have sent a pile of customers to east Coast spas and not had any issues.

    Both brands are very similar in build quality but I prefer the Twilight from a performance standpoint mainly because you can flow more water through the main captains seat, it has more of the expensive high flow therapy jets and the neck jet system is the 3.5″ therapy jets whereas the cayman has the little 1.5″ neck and shoulder jets and they just do not move enough water for a big muscle mass like the Shoulder.\

  621. Reply
    admin September 5, 2019 at 4:49 pm

    Hi Guys.

    The Artesian is the only one I would even consider out of that group… Hydropool is owned by Jacuzzi and they are way better at marketing, Branding, and bullshit than they are at building hot tubs in my opinion.

    The guy who runs the expo there is Christian Ryan, I know him and he has done that event for a lot of years, there are 4 independant service guys in the area and because it uses an OEM parts list it would not be an issue… local dealer or good local service center wither one works.

    Above and beyond in Carleton place also does Coast which would be better than the Hydro or Jac.

  622. Reply
    admin September 5, 2019 at 2:11 pm

    Hi Joanne

    The beachcomber and Coast are very similar in design the beachcomber is better quality control (more consistent) but the Coast is good as well… Arctic I would not consider… good shell, but cheap proprietary parts, cheap insulation and they don’t even clamp the plumbing… they are a much better advertising/marketing company than they are a hot tub company 🙂

  623. Reply
    admin September 5, 2019 at 2:05 pm

    We had a lot fo Four winds here and we had literally 15 or more shell failures… they were using a bonding rigidity on a cradel supported shell and it was just not a good shell.

    Jacuzzi and Hot Springs are great corporate advertisers and marketing branding companies but in my opinion, they are the bad options… These guys build mid-grade spas full of proprietary parts and sell them as high end off the back of their massively expensive branding and advertising and marketing… you end up with a spa you paid twice what its worth, the performance is middle of the road and they have you by the balls for parts.

    Check out my buddy Adam at Atlanta pool and spas and look at the Masters. Atlanta hot tub center does Coast and Browns pools also do Bullfrog, and while its not my favorite shell the rest is solid.

    Atlanta Spa & Leisure
    Adam and the gang are great we spend a few days going over their business and they do a great job, good service, knowledgeable, all the right things…
    Remove
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    4305 Northeast Expy, Doraville, GA 30340
    http://www.atlantaspa.com
    +1 770-939-8000
    5.0View in Google Maps

  624. Reply
    admin September 5, 2019 at 1:22 pm

    Hi Franco

    Its a Watkins product. Watkins is a great marketing and branding company but in general, they build a mid-grade product that is sold for high-end prices on the back of massive advertising and marketing money 🙂

    The Getaway is one of the best-rotomoulded spas out there or a dreamaker or Nordic.

    Try my buddy, Griff.

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

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    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  625. Reply
    admin September 5, 2019 at 1:19 pm

    hey Jay

    I know the area well.

    You have nothing good locally

    hit these guys up and see if they service that arera

    Bluewater Pools & Spas
    Remove
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    2541 Dougall Ave, Windsor, ON N8X 1T5
    bluewaterpools.ca
    +1 519-969-8561
    4.2View in Google Maps

  626. Reply
    admin September 5, 2019 at 1:18 pm

    Hi JoAnn

    Locally Tucson hot tubs do Artesian, but the H2X is miles ahead of anything right now unless you are looking for competitive crazy high-end units,

    try these guys in Phoenix as well.

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
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    1746 W Ruby Dr Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799
    4.9View in Google Maps

  627. Reply
    admin September 5, 2019 at 12:49 pm

    hey Scott

    Sorry for the terrible response times I was away and my help didn’t… 🙁

    I have heard that the old man retired and his son is trying to bring the standard up but I havent seen anything to make mw change my mind…

    Louisville is a funny area lots of crappy brands and the overpriced big marketing mid-grade bullshit brands but nothing in that sweet spot.

    Watsons says they do Bullfrog, that’s the best around that I can see.

    this area has a very recognizable pattern that leads me to believe there is a big sales event regularly in the area… anytime I see this few retailers (and all the overpriced high margin bullshit lines) and a pile of independant service companies like I see there it usually means a lot fo tubs being bought from out of the local market.

    As long as you stay with a good parts list you should have no issues buying from away and you can often get better pricing.

  628. Reply
    admin September 5, 2019 at 12:03 pm

    Hi Jann

    Sorry for the delay in responding I was away.

    No one near you but I’ll send you contact details for someone that might be able to help you.

  629. Reply
    admin September 5, 2019 at 11:57 am

    Hi Adam

    Sorry for the delay in answering I was out fo communication for a week in the desert.

    I do not like Strong or Costco for hot tubs. the truth is mass merchants do a crap job of spas they sell cheap junk for the most part.

    Twilight Hot Tubs in Victoria.. 30+ years in bus great google ranking (might be BS who knows) and carry coast which should have some good options.

    my fave Plug and plays are the getaway hot tubs, then Nordic or dreamaker

  630. Reply
    admin September 5, 2019 at 11:43 am

    Hi David

    Sorry for the late response! I was out in the Nevada desert for 8 days and had no cell service 🙂 It was heaven!

    both great spas the TS performance is better that is the only real difference

  631. Reply
    admin August 17, 2019 at 1:38 pm

    Hi Adam.

    I think its a dying brand. its been around a while because there was so little available in the 3-5k range but now you can get good rotomolded for that money. I sold them for a few years and there were a few big issues…

    You can not use the chemical reduction systems with them because the filtration rate is tied tot he heating and you just cant filter enough water without overheating the tub. The parts are proprietary and 2x more than they should be and really for a foam spa with a liner and no real message at all its a hard sell…

  632. Reply
    admin August 17, 2019 at 1:35 pm

    Thanks Matt

    I do like Marquis, and we are holding off on another video until they get the factory changeover done…

    I agree I have always liked them but right now they are going through some big changes and times of change are always tricky hopefully they will get it together and we can put them back on the good guy list.

    I do like Caldera more than most of the big heavily branded lines but IMHO it still is too expensive for what it is and I really do not like the Invensys system we had a bunch around here and the failure rates were very high, funnily enough the “Fix” watkins came up with on the older units??? A Balboa control and heating system LMFAO…

  633. Reply
    admin August 17, 2019 at 1:31 pm

    Typically we would stock a few fo them and do replace it right away if we need to order typically its a week

  634. Reply
    admin August 17, 2019 at 1:28 pm

    Hey mark.

    I am not a fan, this is a strong tub:

    for tall people look for the molded contour seats like the healthy living.

    you can see them here:

    Concord Pools & Spas
    jeffk@concordpools.com
    Remove
    Details from Google Maps
    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949

  635. Reply
    admin August 15, 2019 at 4:08 pm

    Yeah I saw the Caldera insulation system and I like its definitely on par with the full foam it but the rest of the tub is meh… proprietary parts and that Invensys control and heating system and those dicky little $30 circ pumps are crap, I had an ex dealer tell me they burn a circ pump every year or so and they are like $200 for that crap little plastic pump that’s worth $30… its why I hate proprietary parts its a total scam those pumps have planned obsolescence so they are guaranteed to make money for life off the failures… From a performance standpoint, they are mid-grade even the top end utopia line is mostly the cheap low flow jets and only a few of the good hi-flow therapy massage jets.

    It is what it is… mid-grade build, mid-grade performance, it should be mid-grade price but The reality is the Watkins group has always been a great branding, marketing, and advertising company more than a great hot tub builder so you end up spending a couple of grand more to cover the cost of the old school marketing crap.

    I’m not a fan of the big equity investment corporations putting out this mid-grade stuff and playing off the back of marketing and branding to fool people into believing its high end…

  636. Reply
    admin August 15, 2019 at 3:54 pm

    Hey Jard

    Endless was in my upper end until the buyout… Now they are owned by a big equity investment corporation and where they used to have awesome build quality these guys are more about marketing and branding than building great products.

    In your area, I would be looking at the Artesians the Masters and the PDC. PDC used to build the shells for Endless pools before the buyout and build great spas the insulation is not quite to the standard of the Master or the Artesian.

    Honestly though for performance the master H2X trainer and challengers are hard to beat… and Aqua spas is an awesome company that has been around like 30 years and has a great reputation I know the owner and I guarantee they will take good care of you… Hit them up at

    Aqua Spas
    Remove
    Details from Google Maps
    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922
    4.3View in Google Maps

  637. Reply
    admin August 15, 2019 at 3:44 pm

    Sorry 🙂

    it should be fine, especially using the enzymes they will take good care fo the water when not in use. just lower the temp and away you go.

  638. Reply
    admin August 14, 2019 at 12:38 pm

    LOL I’m not fighting with her besides I bet there is another person who would argue it should be the other way around 🙂

    its funny the 2 speed pumps about the same price too, but no one really uses the first speed there is no pressure its typically for filtration and heating only.

  639. Reply
    admin August 14, 2019 at 12:38 pm

    LOL I’m not fighting with her besides I bet there is another person who would argue it should be the other way around 🙂

    its funny the 2 speed pumps about he same price too, but no one really uses the first speed there is no pressure its typically for filtration and heating only.

  640. Reply
    admin August 14, 2019 at 12:35 pm

    Yeah, he is dead right The artesian is a far better spa.

  641. Reply
    admin August 14, 2019 at 12:33 pm

    Nordic for sure. the AW I saw was not a great spa.

  642. Reply
    admin August 14, 2019 at 12:29 pm

    Normal.

    its the sound fo the water going through the diverter all diverters on all tubs do it.

  643. Reply
    admin August 14, 2019 at 12:17 pm

    Hey Gunna

    Thanks for the donation!

    The Master is the only one of that group that uses a really good OEM parts list, they use balboa heating and control systems and all the parts are not only higher quality but they are also easy to source… They have a good reliable hand-rolled shell that is thick and self-supporting, and they use top-end expanded foam insulation system and they glue and clamp the plumbing.

    The other four brands I do not like at all they are all parts of the new scam… Basically, these guys follow this business model which is excellent for corporate profits but bad for the end-user. They go and get goofy parts made to only fit their hot tub, we call it proprietary parts. the reasons they do it are many and none of them are good for you… first, they save money because the parts are cheaper, second they guarantee that when the parts fail they will for sure get all your money because there is nowhere else to get the parts 🙂 Those four brands are lower-end tubs but they spend a lot of money on old school branding and advertising to make them seem like high end, so now you have a mid-grade tub with mid-grade parts but its being marketed and priced like a high-end tub 🙂 you are paying twice what they are worth 🙂 These four brands are at the bottom of my recommended brands list, its misleading marketing and they are just not solid reliable tubs… The Arctic has a good shell but cheap parts, cheap insulation and they do not even clamp the plumbing lines. The Hot Springs/ Caldera (same corporation) is a thin shell that is supported by a high-density foam the problem with this is if you get a leak you can’t get at it to fix its a cheap way of making a shell and its a nightmare if you have service plus all the parts are crap proprietary parts which I am dead against…

    as for chemicals they all have similar technology they use saltwater or ion and UV and they all run fairly low chemical so they are pretty even on that but… The big secret that none of the manufacturers want you to know is none of the onboard systems are as good as the aftermarket products like spa marvel or aqua finesse… don’t buy any of the chemical reduction upgrades, the spa marvel will get you to lower chemical levels, easier water maintenance, and the water will last 3-4 times longer 🙂

  644. Reply
    admin August 14, 2019 at 12:01 pm

    Hey Vince

    no idea similar-sized spas will have similar amounts of water… I think that the manufacturers sometimes quote the lowest fill level and some quote the highest fill level… if you consider that you can add about 6 ” from lowest to highest fill line on an 8-foot spa you would have around 25 cubic feet of water which is around 180 US gallons…

  645. Reply
    admin August 13, 2019 at 12:24 pm

    Hey!

    I used to sell natural chemistry its spa perfect I think… it’s ok but nowhere near as good as aqua finesse or the Spa Marvel…

    Buy spa marvel here: if you use it it will give a lifetime guarantee on the jets and it keeps pH stable and lets you go super low chemical and its a good price with a money-back guarantee including the shipping!

  646. Reply
    admin August 13, 2019 at 12:20 pm

    Hey, Steve great feedback!

    I know they had a recall on the diverters from CMP that effected a few manufacturers. Master started recalling them before CMP did and it’s now a solved problem.

    And that first generation of skirts was a shit show, apparently, the new ones are fixed.

    The diverters are circles… I can’t decide which way I want them I keep coming up with arguments for both ways… 🙂

  647. Reply
    admin August 13, 2019 at 11:27 am

    Hey Shawn

    Wow, Hot springs have that area sewn up, only them and Arctic. I don’t like HS or Arctic… both brands are full of second rate proprietary parts they both spend far too much on bullshit old school branding marketing and advertising which all try and make their mid-grade spas look like high end and you end up spending a fortune because you have to pay for the tub and pay for the massive cost of the branding adverting campaigns… These meatheads are worst-case scenarios…

    You do have a local service company or two check them out and get an idea of your comfort level with them. Headwaters Hot Tub Service, Big Sky, MT 59716
    +1 406-995-7319 and Aqua Systems Spa & Pool Technology, Inc, Bozeman, MT 59718 +1 406-585-9374

    Ill see about finding a supplier for you.

  648. Reply
    admin August 13, 2019 at 11:11 am

    Hey Andy.

    Trichlor in high dosages can damage the spa, and the warranty would not cover damage from any sanitizer… yes granules would be better for the tub if you are the kind of person that will actually dose every 3 days… if yer not then you will always have water issues 🙂

    I have used trichlor for decades on all kinds of brands and have never had an issue other than the black plastic parts turning grey.

    Do not use bromine with the eco pure filters…

    if you are having good clean low chemical reliable water with AF then why change? the local guy just wants to sell you his shit to make money 🙂

  649. Reply
    admin August 13, 2019 at 11:03 am

    Hi Rebekkah

    The shows for hot tubs are done by retailers, not the factories… They all claim to be factory direct but they are not… look at the invoice, the company on the invoice is who you are buying from and yes the advertising is totally misleading… That being said in some areas it is the best way to buy a hot tub and in some, its a nightmare. It depends on the brand and the area, some places these shows have dominated the marketplace and created loads of independent service guys and sell at really cheap prices, in some areas you pay the same as retail and have crap service 🙂

    In the Salt Lake City area, I have 9 independent service guys registered… This tells me whoever has been doing sales events there has been doing them for a long time and selling a shit ton of hot tubs so its likely fine. I see the local Artesian dealer does not have great google reviews either so in any case you are likely going to deal with the rich resource of independent service companies…

    IMHO both the tubs you are looking at are great and frankly they are almost identical in parts and fabrication but the TS does perform a little better esp with the neck and shoulder jetting, the Artesian is all the little 1.5″ ow flow jets for the neck and the TS is all the 3.5″ high flow jests for the neck and shoulder… other than that they are a wash.

    There is nothing else around you to consider, the rest of the brands are not anywhere near as well built or as reliable or have as good of a parts list.

  650. Reply
    admin August 13, 2019 at 10:50 am

    Hi Allan

    Ion systems work pretty well but the claims of running chlorine free in my opinion are bullshit.

    The eco pure already is a good ion system adding another one will not make much difference.

    use this shit if you want really easy to manage low chemical water. The truth is nothing on any hot tub is anywhere near as effective as the aftermarket add-ins like Spa Marvel… not only are they lower chemical they also stabilize PH making it a lot easier to manage the water. and are so good for the system that some even give a lifetime guarantee on the jets if you use it as directed… follow the link order the spa with none of the upgraded chemical reduction systems and use it… It is the best. and if you don’t agree we refund everything including shipping… spa manufacturers and retailers don’t want you knowing about this shit they want you to buy the upgraded chem reduction systems 🙂

  651. Reply
    admin August 13, 2019 at 10:45 am

    Hey Melissa

    The only increases in cost will be heating the water from cold and it will be negligible. heat loss is more down to exposed surface area than it is to volume.

  652. Reply
    admin August 13, 2019 at 10:43 am

    The Marquis for sure. While marquis right now is having issues especially during their factory refit prior to that they were building great spas. I toured Cal spas last January and they did not make the cut for my recommended brands.

  653. Reply
    admin August 13, 2019 at 10:41 am

    Hi Chris.

    So first off Aquafinesse (and minerlux and several others) are not Enzyme systems they are mineral systems, for a long time I refused to endorse anything but these systems because they worked the best and I had tried spa perfect and other enzymes and they simply did not perform anywhere near as well. Spa Marvel pestered me for a year to try their… I refused because my experience with enzymes was just not positive and I did not have time.

    Finally, I relented and tried it… it’s awesome and worked every bit as well as the mineral systems for half the price. I have sold hundreds of thousands of dollars of Spa Marvel all with a 100% money-back guarantee and have NEVER had to refund it…

    It is the best shit on the market.

    There are huge differences between enzymes and I have used and sold spa Perfect and in my opinion, it is not as good. The Magic of a good enzyme is its survivability in a hot chlorinated environment. its all about getting the mix of enzymes right and having robust varieties.

    If you got to really high chlorine environments any enzyme will be effected but by far Spa Marvel has the highest survivability and because it is so effective at handling inorganics you can run the chlorine way down at 0.5ppm which is drinking water levels… in this environment there are no issues with spa marvel but we did find most enzymes simply did not work well.

    The X-10 works well to remove minerals and metals from the a=water which simply makes your water easier to manage and last longer and yes it is worth is and it will fill your tub for a decade if you take care of it 🙂

    Buy spa marvel here… If you don’t love it Ill refund it, I will also give you a lifetime guarantee on the jets in your new spa if you keep using it… BTW the first batch of water always sucks 🙂 inexperience and overuse and stuff int he system form manufacturing all conspire to make first batches hard to manage so reach out when you have issues we can help you 🙂

  654. Reply
    admin August 12, 2019 at 12:27 pm

    hey Bob

    Four winds I would be wary of in fact all these brands I have issues with. the Fourwinds we had here were problematic, the shell is a thin cradel supported shell with a polyester rigididiser with cradel supports and we had over 15 shell failures here on this line. its middle of the road at best.

    Endless used to be good when PDC was building their shells and they were a small operation but they got gobbled up by a big equity investment group and these guys have a history of mid-grade products with loads of goofy proprietary parts and huge advertising, branding, and marketing budgets. they market them as super high-end products but they are middle of the road at best and the proprietary parts make it a total no go plus you end up spending twice what they are worth to cover the bullshit 880’s marketing and branding bullshit... hydro pool is a similar story again bought by a big corporate equity investment group and they were nothing special even before that… its a shit show now.

    Marquis is under suspension right now, they built great stuff but they are in the middle of a big factory overhaul and I pulled a new 2018 spa from them and it was a mess. they are gonna get us back in after they are done for a factory review and pending that we might put them back on our good guy list but right now there is just no way I can endorse the line, the spa i got had 3 leaks, multiple issues and zero quality control…

  655. Reply
    admin August 12, 2019 at 12:18 pm

    strange but it sounds like they are being proactive in finding a solution, work with them, if you run into resistance then hit me up and ill bash them with my big stick 🙂

  656. Reply
    admin August 12, 2019 at 12:17 pm

    Yeah, so a good build has these main five things,

    performance is not about how many jets its about how many of the big hi flow therapy jets and flow control systems… a really good therapy massage seat will have 4 of the 3.5″ neck and shoulder jets and a pile of the big 5″ hi flow jets and the ability to divert an entire 5 or 6 hp pump tot the main seat, also the bigfoot blasters are great… read this

  657. Reply
    admin August 9, 2019 at 7:14 pm

    Yep.

    Right now yer running 3-5ppm of chlorine with the soap marvel you will run 0.5ppm like the water put of your tap.

    Buy it off my site and hit me up for the tip sheet. If it does not work for you I’ll refund it. It’s the best shit out there. Just use the search bar on the site

  658. Reply
    admin August 9, 2019 at 2:04 pm

    Yeah the problem wasn’t the amount 9f foam as much as the shoddy application

  659. Reply
    admin December 4, 2018 at 3:54 pm

    Hi Bob

    Thanks for the feedback its always helpful.

    If you ever feel inclined take the sides off that tub and shoot me some video I really think these guys probably build better than this unit and just got really unlucky but unfortunately I can only go by what I can prove and this tub was a mess.

  660. Reply
    admin August 9, 2019 at 1:53 pm

    Yep nordic is a good spa. But tell them to get you the getaway instead it’s better… they pay less for the nordic but the getaway beats it on shell thickness, good colors, and insulation

  661. Reply
    admin December 4, 2018 at 3:56 pm

    Hi Gary

    The Nordic is a good tub but if they are a master dealer they can also get getaway which is almost exactly like the Nordic but the colors are nicer and the insulation is better Nordic uses a thin film of high-density foam then a weird fiberglass wool type baton, The Getaway fills the cavity…

  662. Reply
    admin August 9, 2019 at 1:52 pm

    Hey thats a good deal.

    It likely does not have a circ pump they charge extra for them. The bullfrog would have been very similar build quality but the shell is cheaper on the BF and the performance is lower.

    Yeah there is a lot of bullshit at the event sales 🙂 you will need chemicals. Every asshole out there sings the chem free song but the reality is the best shot is the aftermarket stuff.

    Go to my site and search spa marvel. Buy it. Its fucking off the hook easy, low chem, and increases your jet warranty from 3 yrs to life if you use it regularly. And I’ll give you all yer money back if you dont like it including shipping… the one thing no manufacturer will admit is none of the chem free systems work or are anywhere near as good as the aftermarket add ins 🙂

    Happy hot tubing!

  663. Reply
    admin December 5, 2018 at 11:04 am

    Hi Brian

    $8k is a super low price, anything under 10k would be a good number. And yeah the $17k is wackadoodle, everyone does this in this industry.

    Likely it does not have a circ pump as that is sold as an “upgrade”

    Yeah we hear this a lot on lots of brands, the big race now is to have the best onboard chem reduction system but the reality is with the standard eco pure Ion filtration and the ozone its likely one of the lowest chemical standard systems out there, I would use spa marvel enzyme that will get you down to literally drinking water levels