User Posts: admin

These guys are passionate about making good spas and it shows, they have been building hot tubs for a long time and they have tons of experienced staff. I ...

There are 3 kinds of hot tub companies. Ones that are great marketing companies building midgrade spas at stupidly high pricesOnes that build mid-grade ...

I've been in this industry for so long and seen so many crazy things. After talking with so many people who buy the wrong tub or pay too much for a one I ...

The ratings you see on a Rating site reviews can be anything from anyone and most of the time if it is really bad review or a really good review it's ...

The Base of a hot tub is what it sits on and there are a lot of options from basic vapor barrier to ABS bottom pans and Fiberglass trays. Scare tactics like ...

Circulation pumps also called "Hush Pumps", and "Silent Flow" pumps are sold as an advantage and often as an upgrade on Hot Tubs. The Pitch is that they are ...

Every manufacturer has a miracle system that will make owning a hot tub easier, and healthier and safer. In this Video, we take a quick look at the different ...

Great Hot Tubs or great marketing. You can't have them both and you can't relax in a brochure. There are 2 business models for Hot Tub manufacturers and ...

How Regular Hot Tub Sessions Relieve Arthritis Symptoms   Arthritis affects upwards of 350 million people worldwide, around 40 million of which are ...

USA Swimming, the National Governing Body for the sport of swimming in the United States announced the renewal of its partnership with Master Spas as an ...

Browsing All Comments By: admin
  1. Reply
    admin September 19, 2019 at 11:22 am

    Hey Jeff

    The 67.25 is pretty close to the same price as the seven-foot spas. when you think about it its the same basic equipment and just a little less wood and insulation. usually smaller spas have lower performance and cheaper jetting etc but that is a super high-end performance small tub.

    In general, I like the Twilights, they are one of the best performance spas out there and like all Masters, they build them well. Pricing is pretty standard throughout the year, even event sales and such really do not offer much in the way of price reductions it’s more a psychological tool to create urgency by making the customer believe that if they don’t act now they will lose something of value. the reality is the price you can afford to sell at is the price…

  2. Reply
    admin February 26, 2019 at 1:08 pm

    Hi Michelle

    For sure the Hollywood.

    I had a Vector and tore it apart and was not impressed. plus all the goofy parts are gonna be a nightmare to replace I found the jets to be flimsy the face plate is thin and it supports the spindle, I think they are not going to last and replacements will be a lot more than regular jets. plus I found it very gimmicky… all the extra diverters serve no real purpose and make it a complicated mess.

    Overall I was displeased with the quality control from the Marquis factory, they have reached out and assured us it is not the norm but so far have failed to do anything to prove the point, until they step up and get me in for a factory inspection, and or send me another tub to inspect or something concrete I’m really not willing to endorse the line. See the review here:

    go see these guys and compare the build on the Twilight the pricing should be similar and the build is better and the performance too.

    Bluewater Pools & Spas
    Remove
    Details from Google Maps
    2541 Dougall Ave, Windsor, ON N8X 1T5
    bluewaterpools.ca
    +1 519-969-8561

  3. Reply
    admin February 6, 2019 at 1:40 pm

    Hi Than

    I have the cost price for almost every brand but they always come with nondisclosure agreements and I could get sued for disclosing the information.

    Dealers buy at a price based on their volume and how they pay and the landed cost can vary wildly depending on those factors and proximity to the factory.

    Shipping less than Truckload (LTL) can add a grand a tub… shipping full truckloads can get down to a couple hundred, paying before delivery can save 5% paying by transfer over credit card can save another 5% and using a floor finance package can add another 5-10% There are a lot of variables…

    The truth is like any competitive industry everyone is trying to make enough margin to stay viable and get a decent income but not a lot of retailers are getting rich.

    Yes for sure you can get a better deal by paying cash but save that card till the end. a dealer saves 3-5% by not having to pay credit card processing fees so if you get a price for paying with a card hammer them for the 5% for cash… also go right now in the slow season!

  4. Reply
    admin August 14, 2017 at 4:46 pm

    Sorry Eric,

    This site is getting away from me, it used to be my personal rant space but now it’s something entirely different 🙂

    I need staff to help but I haven’t figured out how to monetize it and not loose the authentic real approach! if I sell my soul for the money (offers every week into the lower mid six digit frame) then the site is nothing but another discussion forum or other bullshit site, sometimes I just need a day or two off 🙂

    Hydropool and arctic I don’t really like for the similar reasons. They both do a few thing good and a bunch of stuff cheaply and spend a scad on the spin marketing, branding and BS. like Hrdropool has a good parts list but insulation and old school filtration systems and floor suctions, reflective insulation systems??? inexpensive solutions that are not good tech.

    Arctic is even worse, the cheapest parts you can buy, one of the cheapest insulation systems out there, no clamps on the plumbing lines and loads and loads of spin pitches and brand marketing.

    let me see what you have out there.

  5. Reply
    admin July 4, 2017 at 10:12 pm

    The Hybrid is a trademark gimmick that has the pumps outside the spa and is bad tech…

    what you are refering to is actually a better definition of “Hybrid” but usually called full foam with the pumps under the spa which is the best.

    The heat reclamation is pretty straight forward.

    The Venturis present on every spa and the ozone system always draw in air and inject that into the water so if the intakes are in the motor area the heat from the pumps gets injected directly into the water. it’s funny because the guys selling the cheap Perimeter insulation systems never talk about this because it really destroys their whole pitch… On one hand they claim that all the “trapped heat” is helping but they ignore the fact that the air is always being circulated when the pump is running which by the laws of physics means it is pumped out of the perimieter and into the tub and then out under the cover. Meanwhile, the outside cold air has to be drawn in to replace the cavity air… it’s why the whole pitch about the air space being an insulator is so non-science… in a thermopane window the intentionally remove the air and or fill it space with nothing or a captive agent with a high R value and then it is sealed so the air can not move… once the air can move beteen the zones it becomes a mover of heat, not an insulator….

  6. Reply
    admin January 18, 2017 at 9:57 pm

    Visitor Rating: 5 Stars

  7. Reply
    admin October 26, 2016 at 3:50 pm

    Visitor Rating: 5 Stars

  8. Reply
    admin October 21, 2016 at 2:49 am

    Visitor Rating: 4 Stars

  9. Reply
    admin October 21, 2016 at 1:52 am

    Visitor Rating: 1 Stars

  10. Reply
    admin September 8, 2016 at 1:28 pm

    Hi

    I am not aware of the brand Dr. Wellness.

    Ask the questions…

    Are the joints glued and clamped?
    What brand name are the jets, pumps and electronic controls? (you want ideally Balboa and waterways and you want threaded jets)
    Is the shell supported underneath by props and supports? (if there are props and supports it usually indicated a thin shell although they will pitch it as a bonus)

  11. Reply
    admin April 3, 2020 at 8:55 am

    Hi Gregory

    The caldera and the AW are both in my middle to low-end groups for different reasons, I do not advocate Proprietary parts like the caldera carries and Watkins, in general, is middle fo the road on both performance and reliability, the AW line has a thin cradle supported shell does not clamp the plumbing lines and uses a cheap low R-value insulation system. The reality is their spas are on par with most mass merchant kind of quality.

    I would check out the artesian dealer, and in that area, I don’t have enough resources to likely be worth much to you on the private buyer’s service 🙁

  12. Reply
    admin April 3, 2020 at 8:49 am

    Hi

    The Old Sundance spas were a good all-round tub, but back then they were all pretty good, it’s a shame that we use technology to make sure things don’t last too long instead of making things that last forever 🙁

    Theromspas is like mass merchant spas, they are inexpensive and built to a fairly low standard. A lot of the cheap little jets which make the numbers look good but performance-wise are fairly low end, the shell is cradle supported and the insulation is nothing I would want in a cold climate.

  13. Reply
    admin April 2, 2020 at 2:27 pm

    In general, they build a mid-grade price point spa similar to mass merchants, the good thing is that they are priced accordingly. The big takeaway has to be this…

    There are no magic bullets, when it comes to the middle stuff, its all cut corners and risk but if its priced accordingly then at least its honest and you have visibility as to what you are getting into. The worse scenario is buying “high end” spa that in reality is no better than the middle stuff but because of marketing and branding are sold at twice the price.

    This is like most of the stuff out there, middle of the road, the sweet spot is the brands that are building to a slightly higher standard and not blowing their brains out on the marketing.

    You have a lot of options around you.

    We have 3 service centers within 50 miles of you so as long as you stick to brands with good reliable easily sourced OEM parts we can get just about anything from wholesalers.

    Get my personal buyer’s program, ill save you way more than the cost in this market.

  14. Reply
    admin April 2, 2020 at 1:11 pm

    They are middle of the road, cradle supported shell and lower R-Value insulation system. If they are priced like mass merchant spas then ok but if they are being sold as a higher-end then I would look elsewhere.

  15. Reply
    admin April 1, 2020 at 1:25 pm

    Happy hot tubbing

    No Matter what brand you buy get this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  16. Reply
    admin April 1, 2020 at 1:24 pm

    Hi Mike

    The South seas are ok from a build quality standpoint but I really hate the damn foot domes. These things were all the rage 20 years ago and they were a bloody nightmare!!! First, off they are a massive tripping hazard, no kidding 3 people got injured in my tub with a foot dome, nothing too serious but could have been, and they are always in the way and because they have those dicky little 1.5″ low flow jets they are crap anyway… plus now you are running hot water under your floor and that’s a massive heat loss through conduction and they are really likely to leak because everyone is always standing on them and when they do leak they are almost impossible to fix… I hate them.

    That being said they have a better shell than the ABS plastic shell the Bullfrog uses and better heating and control system.

    for a good comparison look at Paradise Spas & Outdoor Living 12332 Ranch Rd 620 N building a, Austin, TX 78750 paradisespasoutdoors.com

    Check out the Clarity which should be in line with the South seas pricing and the Getaway which should be a little less, these are new designs and feature really nice open areas and massive footwell space which is a great reflection of what second and third time buyers are always looking for.

  17. Reply
    admin April 1, 2020 at 12:54 pm

    Hi Dee

    Twilight is my absolute top tub, not just for build quality but also for massage performance. Clarity beachcomber master all are built really well. The beachcomber and the Clarity are similar performance-wise.

  18. Reply
    admin April 1, 2020 at 12:53 pm

    I would do it on any cover 🙂 and I will do a video soon!

  19. Reply
    admin March 31, 2020 at 10:56 am

    Yeah, we did some initial work with them and had a few issues including a cracked shell that was so thin the fiberglass repair company said it was to thin to even repair 🙂 The US home depot deal fell through pretty fast but they have traction in Canada.

    Its made in China they use high-density foam to hold the shell together which is not only not a good shell but also a nightmare to detect and repair leaks on. the parts list was a mix of good like Balboa and cheap like the old style click in jets that have historically been an expensive failure item. Mass merchants and never a good place to buy hot tubs, and frankly they are not even that cheap HD Canada sells the single pump unit for $6995… You can get better-made spas for the same money.

  20. Reply
    admin March 31, 2020 at 10:49 am

    In the middle.

    I toured the factory last Jan and they missed out on approval on a few areas but it wasn’t a shit show.

    One of the problems is they have just way too many skews and so many options… make sure the tubs using a balboa control and heating system, they use Waterways on the lower end stuff. also, check the insulation.

    Il be honest mass merchants are never a good place to buy Hot Tubs...

  21. Reply
    admin March 31, 2020 at 10:45 am

    Brutal, the times are tough right now I might be able to find a drop shipper for you Ill email.

  22. Reply
    admin March 31, 2020 at 10:15 am

    Hey Dee

    I feel ya brother Im an Ontario boy and know the cold well 🙂

    HS Jac And Arctic all fall into my no go brands. They all use the proprietary parts scam and are really middle of the road from build quality and or performance standpoint and sell for way more that they are worth on the back of awesome branding and marketing.

    Wellis is a goofy eastern European brand again not very well built, I don’t see them much here but cradle supported thin shells, dodgy insulation etc. are they cheap?

    SML does beachcomber and Jacline down at Empress does Master I don’t see any Coast PDC or artesian guys round.

    because

  23. Reply
    admin March 30, 2020 at 3:57 pm

    Hey John

    Don’t buy into any of the brand’s pitches about the onboard chemical reduction systems 🙂

    the reality is they are all ok and help but my advise is no Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, consider my private buyer’s service I save you more than you pay me and you get me as a fallback if you have issues and that’s better than any warranty 🙂

  24. Reply
    admin March 30, 2020 at 3:53 pm

    Hi Meghan

    I do not have any specific experience there but I know all the brands and its the same everywhere, I will definitely save you more than my fee or refund the difference but I never have to 🙂

  25. Reply
    admin March 30, 2020 at 3:52 pm

    the older bullfrogs used balboa soother than the plastic cradel supported shell they are pretty good.

    Marquis again was building solid stuff for years although we had some issues with some of the newer stuff they were a pretty good brand.

    Neither are my top group… find a Master, Artesian, Coast, PDC, or beachcomber if you can.

  26. Reply
    admin March 30, 2020 at 3:35 pm

    Hey Paul

    The beachcomber and the Master are super well built with the four main things… hand rolled self-supported shells, great OEM parts, Glued and clamped plumbing lines, and a high R-value expensive full foam insulation system.

    The Bullfrog has the good OEM parts and clamped plumbing lines, but a gecko control and heating system and a cheaper pedestal supported shell takes them out of my top 5 for sure.

    The Jacuzzi and Arctic are in my no go brands list. they both are over-marketed mid spas using goofy Chinese and Mexican made proprietary parts, dodgy low R-value insulation systems that would never meet code in a house or any other regulated industry No clamps on the plumbing.. the best thing about these two brands is the massively expensive and awesome 90’s style branding and marketing that trick you into thinking they are good spas…

  27. Reply
    admin March 30, 2020 at 3:27 pm

    Im not 100% but usually its a setting on the board with a jumper switch, shut the power off and look on the back of the control panel cover or contact your local dealer.

  28. Reply
    admin March 30, 2020 at 3:26 pm

    Hi Aly

    The only good thing about the Arctic is shell construction. From there its Chinese cheap proprietary parts, no clamps on the plumbing and an insulation package that is cheap low r-value and would never meet code for a house in Toronto…

    The Hydropool is owned by an equity investment corporation out of the US and has a thinner shell, but mech better parts but again a cheap low R-value insulation package.

    On either swim spa, it is never recommended to put it on gravel… the sales guy is not giving you good information, the arctic spas web site specifically says if the ground settles under the 10 tons of weight and damages the spa the warranty is void… it says and I quote

    Your new All Weather Pool should be placed on a prepared, uniformly solid and level surface (concrete pad, properly engineered wood deck, etc.). The AWP should not be placed directly on a lawn, bare ground, or gravel pad due to irregularities in the surface that may cause structural failure of the cabinet and shell that could void the warranty.
    Balconies, concrete pads, and decks should be constructed to meet all builder codes and should be able to or exceed supporting 146 Lbs per square foot (7kPa).

    The swim spas with good shells are Arctic, Phelps, H2X, Coast, PDC, and Tidal fit. None of these should be put on anything other than a well-prepared base, depending on your local solid conditions that usually means 15-30″ of compacted clear stone with a 6″ 4500PSI concrete pad with 6″ wire mesh.

  29. Reply
    admin March 30, 2020 at 2:15 pm

    Yeah, and it got worse from there…

    The new video should be live soon if not now.

    That unit had leaked so we brought it back and tore the base off, half the lines were missing clamps, and were leaking from several, also a misfit filter housing was leaking as well.

    They claim its a one-off but refuse to let me see their facility and production…

  30. Reply
    admin March 30, 2020 at 2:03 pm

    Hey Andrew

    Glad to be of help and thanks for the donation 🙂

  31. Reply
    admin March 30, 2020 at 1:54 pm

    Hi Melinda

    Yeah, Vita is part of the American whirlpool group they make Maxx and vita as well.

    I’ve seen a few up-close with the skirts off and Im not impressed, thin cradle supported shells, no clamps on the plumbing lines and inexpensive lower R-value insulation.

    Creative Hot Tub Designs in Sparks Does Artesian which is a good brand but for the lower back, I like a big footwell with the monster jets 🙂 I just sit in the bottom and let them pound my lower back 🙂

    There are also 4 independant service companies around you for hot tubs so if you stay away from the crappy big marketing brands with their goofy proprietary parts you can buy just about anything, I have a contact for both Coast and marquis and PDC wholesalers you can save a lot cutting out the retailer and with things like the spa star app and an area like yours with so many service options you can have a good reliable product for a lot less.

    Consider my personal buyer’s service, I can save you money in this market for sure.

  32. Reply
    admin March 30, 2020 at 1:26 pm

    Hi Ryan

    Yeah, Im not a fan of the salt systems, they are always hyped as next-generation water care and the reality is its 20-year-old outdated tech.

    Personally I wouldn’t bother with ozone or any of the miracle onboard systems…

    Keep running the salt system but just add a bottle of spa marvel every 3 months… you should be able to get away with way lower chem levels.

    When the salt system breaks don’t bother repairing it just go to dichlor granules or trichlor tabs in a dispenser… easy reliable and yer gonna be such low levels that you want even smell the chlorine.

  33. Reply
    admin March 30, 2020 at 12:48 pm

    Hi

    unless you have an existing exchanger with excess capacity its definitely not worth it.

    The reality is electric immersion heaters are almost 100% efficient…

  34. Reply
    admin March 28, 2020 at 4:50 pm

    Flooded spas can be ok or can be a wreck… how deep and was it fresh or saltwater?

    The getaway is a solid reliable unit, they are a solid buy and not a lot of money.

  35. Reply
    admin March 28, 2020 at 4:48 pm

    Off benchers in Herndon does the Artesian line and there is a master dealer over in Owings that I deal with a lot.

    They are both good spas built with the same parts and fabrication techniques.

    Layout wise I really like the open footwell of the clarity, its a roomy open spa that really reflects the feedback from second and third-time owners who are always wanting open barrier-free areas and large footwells.

    consider my private buyer’s service, I can save you money.

  36. Reply
    admin March 28, 2020 at 4:36 pm

    its a good open tub with loads of room and a regular performance level like most spas but its built to a really high standard with good parts and clamped plumbing lines and a top-end insulation package. that’s a good price.

  37. Reply
    admin March 28, 2020 at 4:35 pm

    Hi Andy

    there is a high current mode that lets you run the heater with the pump, default is to have the heater shut off when running the pumps.

  38. Reply
    admin March 28, 2020 at 4:34 pm

    Hi Mark

    ive done it both ways and both work… for beginners its good to add alkalinity first then retest get used to the colors and volumes.

  39. Reply
    admin March 28, 2020 at 4:33 pm

    Its a closed line only available in the west coast area.

    they are solid tubs built like all masters and the pricing is frankly untouchable for what you are getting.

  40. Reply
    admin March 28, 2020 at 4:31 pm

    Hi Matt

    I can for sure save you more than my fee in that region, we have access to several great brands and some good deals with wholesalers.

    ill hook you up with Scott and he can help with that.

  41. Reply
    admin March 27, 2020 at 12:33 pm

    Hands Down the TS 8.25 and Grand Caymen, The build quality, shell construction, and parts are far superior. Sundance is owned by a big equity investment group that snatched up a bunch of these brands… great marketing but the overpriced middle of the road products. Bullfrog heating and control system I am not a fan of and the shell is a less expensive plastic with pedestal supports, the Caymen and TS are hand-rolled self-supporting shells, hand clamped plumbing, and top parts and insulation.

    performance wise again the Grand cayman and TS have a lot more of the high flow therapy jets, the TS beats the cayman out on the jetting as well especially the neck and shoulder jets, its the only tub in the group that has 4 of the 3.5″ high flow therapy jets in the neck and shoulder seat, the GC uses the cheap little 1.5″ low flows and they just do not move enough water for a big muscle mass like neck and shoulder…

  42. Reply
    admin March 27, 2020 at 12:27 pm

    Yeah its a solid prices esp for that market

  43. Reply
    admin March 27, 2020 at 12:27 pm

    Happy Hot Tubbing let me know if you ever need anything

  44. Reply
    admin March 27, 2020 at 12:26 pm

    Hi Greg

    I totally agree the Coast is a lot better than the Caldera. caldera is part of the Watkins hot springs group the best thing about them is there expert branding, marketing, and advertising… This world is a shit show 🙂

    I have solid contacts for master, Coast, and Artesian around you and can definitely save you more than my fee here.

    Im happy to just pass you along contacts and you can go at it but I will earn my keep on this deal. let me know.

  45. Reply
    admin March 27, 2020 at 11:38 am

    Hey Jennifer

    Thanks for the donation!

    Im torn with Marquis, they did a big factory refit and had some staff shakeups. that unit we got was a mess and in the next video you will see it got worse… it had leaks and half the lines were not clamped… and they won’t let me come into the factory… crazy really if you don’t have anything to hide why hide?

    The Nordic is a well-made spa… The insulation leaves a bit to be desired but the parts and build quality are good.

    Royal pool and spas in Poughkeepsie sell a bunch of mid-grade stuff but they also carry Artesian its a good spa, Leisure Tech in Staatsburg does PDC again a good build, and there is a wholesaler for master and a local service network you can call them on 888-315-7727

  46. Reply
    admin March 27, 2020 at 11:30 am

    Thanks for the donation 🙂

    The HL has a lot more of the high flow jets but they always feel softer… The little ones really feel aggressive.

    he little bullet jets which are inexpensive and put out a low volume of water under high pressure “feel” like they are doing a lot because they really assault the dermal layer where all our nerve endings are. Because of this the perception is they are giving a good massage but the reality is they are not putting out enough water to penetrate into the muscle tissue, it’s an illusion… although you feel during the massage that you are really getting good deep muscle massage it does little to actually loosen up the muscles and you don’t really notice much long-term relief in terms of muscle stiffness and mobility.
    Conversely, I have had a number of customers who have moved from a low or mid-end massage spa into a real hi-end therapy spa using a huge amount of the Hi-flow low-pressure massage jets and their initial reaction is that the jets don’t “Hit ” as hard and they don’t feel like they are getting much massage benefit. But with regular use they feel much better with increased mobility and less muscle tension.
    The reason is this; The Big Hi-Flow jets flow a massive amount of water but at a lower pressure so it moves the whole muscle instead of just affecting the dermal layer. The result is while they do not feel like they are doing as much work they are actually doing much more for the deep muscle. Regular use of a good therapy spa will make a massive long-term difference to how you feel, your mobility levels and your muscle tension.

  47. Reply
    admin March 26, 2020 at 2:27 pm

    Dude the master factory is there 🙂 go direct they will sell you blems and scratch and dents at great prices… Only in Indiana…

  48. Reply
    admin March 26, 2020 at 2:22 pm

    Hey mark

    You have a solid price there.

    The HL feels great dry because of the contoured seating but once you fill with water and float most of that you do not notice.

    They are both good tubs but the twilight is the better performance model for massage.

    You’re wasting your money on the private buyer’s service. that’s a solid price.

  49. Reply
    admin March 24, 2020 at 5:32 pm

    It sa cheaply made inexpensive spa with loads of proprietary parts, the shell is a thin cradle supported rig and the insulation is low end.

  50. Reply
    admin March 24, 2020 at 5:31 pm

    Select the option from the pull-down menu

  51. Reply
    admin March 24, 2020 at 5:23 pm

    Nothing really special about the filtration system… all tubs filter effectively

  52. Reply
    admin March 24, 2020 at 5:21 pm

    Im pretty sure they are full foam but ask the question.

  53. Reply
    admin March 23, 2020 at 4:25 pm

    Ottawa is expensive.

    Beachcomber is expensive 🙂

    I do a lot of private buyers services there, I can save you $500 to $100 off any brand you are looking at.

    Costco sucks for hot tubs and complex products they have no idea… I know I should couch that better but when it comes to hot tubs its the most accurate thing I can say… low-end products built to poor standards sold at more than they are worth…same with all the mass merchants…

  54. Reply
    admin March 23, 2020 at 1:59 pm

    pretty standard stuff, there is a good line available here from amazon prime at a good price

  55. Reply
    admin March 23, 2020 at 1:56 pm

    I do not have enough knowledge to make an assessment of this.

    but here is some info from the WHO https://news.poolandspa.com/can-you-get-coronavirus-from-a-hot-tub/

  56. Reply
    admin March 23, 2020 at 12:33 pm

    The one downside to diverters… you will find there are setting (usually all the way on or off) where the noise is much reduced.

    The idea is to get the message then soak and destress,

  57. Reply
    admin March 23, 2020 at 8:09 am

    Hi Angie.

    Sure I’ll email you contact details. I don’t like the circulator pumps 🙂

  58. Reply
    admin March 23, 2020 at 8:06 am

    Hi John

    These guys are solid I know them and have sent a lot of customers to them and never had any issues.

    The private brand means nothing, its kind of a goofy old school marketing thing but harmless…

  59. Reply
    admin March 23, 2020 at 8:04 am

    Def is affecting the market, and right now a buyer has a lot of power and prices are low for a few reasons. Partially because people need the deals to and partially because overheads are low because everyone is laid off. right now there are no issues with getting spas but at some point, if this worsens then factories may shut and trucking may be effected.

    consider my buyer’s service…

  60. Reply
    admin March 23, 2020 at 7:52 am

    I know… Its goofy I know sometimes on 7 footers its a challenge to get all the gear in :-)but on a bigger spa? no idea… just bad design I guess…

  61. Reply
    admin March 23, 2020 at 7:50 am

    I think that’s a good compromise, I do have a lounger my wife was always a fan of the lounger like I said 15% or so of second-time buyers still buy them…

  62. Reply
    admin March 23, 2020 at 7:49 am

    Any Brand, Im your buyer, not a salesman, I will advise what I think are good options but ultimately I will be working for you and will hammer out a deal on whatever you decide on.

    All those tubs you are looking at are solid reliable units.

    Unsure about the weight thing. Sometimes it more resin less fiberglass which can add a bit of weight but nothing like that… Both those guys have top shells. That’s a good insight on your part I’ve a never noticed that difference before 🙂 I think they take the filled weight which can vary by a lot from lowest fill level to highest then subtract how much water they think they have in it and come up with a shell weight 🙂

    I’ve had a lot of fo tubs on cranes that weigh the load and I’ve seen some brands be much lighter than the listed weight in the marketing and some that are pretty close.

  63. Reply
    admin March 23, 2020 at 7:43 am

    They are owned by a big equity investment company out of the US. This company is great at marketing, advertising, and expensive 90’s style branding, which adds a lot to the price of your tub…

    With this type of brand, I always half-joke that you really should cut them 2 cheques 🙂 One for about 65% which is what the tub is actually worth, and one for 35% to cover the cost of the slick marketing that convinced you to overpay buy so much 🙂 They are firmly in my great marketing companies group and you really want to be in the great build quality group.

    Shell wise its is a middle of the road cradle supported shell, the insulation is low R-value and inexpensive and would never meet code in any regulated industry, the parts are good. so really a mixed bag, it does not meet my standards for a top-end tub and the pricing is not in line with its value.

  64. Reply
    admin March 21, 2020 at 8:13 am

    Hi Liz

    Saltwater is old tech, all it does is make chlorine… it will keep your chemical level at around 2ppm of chlorine.

    Master Pur is 3 techs combined it uses UV to damage the cellular structure of viruses, it uses ozone to oxidize organics and it uses AOP witch is injecting the ozone then running the ozone and the water through the UV. its better tech will get you the same or lower chem levels and does not have the corrosive issues that the salt systems have. You need to replace a $200 bulb every year, but the salt systems typically have a high failure rate so I think both would be similar over time.

    The reality is the best systems to run super low chemical, easy to manage water, and safe healthy hot tubs have nothing to do with the hot tub 🙂
    The best technology available si the add-in products and the best of those are the Mineral salts and the enzymes but there are massive differences in the quality and effectiveness of the different brands because they all rely on the right mix of natural enzymes or salts.
    The truth is these additives are way more effective than the most expensive onboard hot tub chemical reduction systems on the most expensive tubs and the best ones like spa marvel are not only lower chemical, but they are also easier to manage the water because they control pH fluctuations. They are also super good for your skin and protect the hot tubs plastic parts so much so that on a new tub if you use this product it increases your guarantee on your jets to lifetime.
    Go here to my blog I have a special deal on this product and if you don’t agree 1000% that its the best then return it and ill refund your money including shipping.
    https://hottubuniversity.com/spa-marvel-us/  

    Its also super easy to use. 

  65. Reply
    admin March 21, 2020 at 8:07 am

    Hey Steve

    These are all good options and decent prices.

    Weight-wise light tubs are bad but once we get enough glass on a shell its solid and reliable sometimes more weight just means more resin and less of the glass strand or matt. all these shells are top end.

    Im sure I can get you better pricing on these units, consider my private buyer’s service. https://drive.google.com/open?id=1gG6jlKHKUDDlPAM_aIQv3nS2yM0z2Nvp

  66. Reply
    admin March 21, 2020 at 7:59 am

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours, then allow it to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup – BE SURE TO PUT THE WATER HOSE IN THE FILTER HOLES WHEN FILLING!!!

    1. Heat water to the desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Pour in full bottle of Spa Marvel Water Treatment
    4. Run pumps for 20 minutes
    5. Use test strips to balance alkalinity to 150 (turn jets on for a few minutes after adding Alkalinity Booster each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.2 – 7.4
    8. 2 Tbsp of chlorine granules

    Weekly

    1. 2 tbsp chlorine granules 2 times/week
    2. put 1 capfuls of shock at the end of each day used. If you have a heavy load put 2-3 heaping capfuls of shock. ALWAYS leave cover open for 20-30 minutes after shocking
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter, eco pur on Master Spas)

    **EVERY 8-10 WEEKS SOAK ONLY THE WHITE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE ECOPUR FILTER (only applies on Master spas, this has to be replaced every 9 months depending on usage)

    **IGNORE THE CHLORINE OR BROMINE LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE – MAKE SURE YOU ARE PUTTING IN ENOUGH CHLORINE IN TO MAINTAIN 1PPM

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.

    ***LOCAL GOVERNMENT GUIDELINES SHOULD OVERRIDE THIS ADVICE, EVEN IF IT IS YEARS OUT OF DATE AND TOTALLY OUT OF TOUCH WITH REALITY.

  67. Reply
    admin March 21, 2020 at 7:58 am

    Hey John

    They are owned by a big equity investment company out of the US. This company is great at marketing, advertising, and expensive 90’s style branding, which adds a lot to the price of your tub…

    With this type of brand, I always half-joke that you really should cut them 2 cheques 🙂 One for about 65% which is what the tub is actually worth, and one for 35% to cover the cost of the slick marketing that convinced you to overpay buy so much 🙂 They are firmly in my great marketing companies group and you really want to be in the great build quality group.

    Shell wise its is a middle of the road cradle supported shell, the insulation is low R-value and inexpensive and would never meet code in any regulated industry, the parts are good. so really a mixed bag, it does not meet my standards for a top-end tub and the pricing is not in line with its value.

    You have good choices near you. including Coast, Artesian and Master.

    This is an area where my private buyer’s service will pay you dividends especially because I have 2 private buyers there already so we can really hammer out a deal. https://drive.google.com/open?id=1gG6jlKHKUDDlPAM_aIQv3nS2yM0z2Nvp

  68. Reply
    admin March 21, 2020 at 7:41 am

    First-time buyers buy loungers, somewhere around 80-90% of second-time buyers do not.

    Ite because we are dryland creatures and in dryland loungers are comfy. when you are floating they add little if anything to the comfort, they take up a ton of space and its hard to relax in them because you float.

  69. Reply
    admin March 17, 2020 at 7:49 pm

    The price is in line with that market.

    I would not go to the 8.3 no real improvement.

    buy it stock standard.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  70. Reply
    admin March 17, 2020 at 7:47 pm

    precision 8 build wise is better it has a hand-rolled self-supporting shell its the best most expensive way to build a shell the BF uses an ABS plastic shell with pedestal support to keep it from falling, its a cheaper less reliable option. The Precision uses Balboa heating and control system which is my top system the Gecko on the BF is meh.

  71. Reply
    admin March 17, 2020 at 2:19 pm

    Both great spas from a build standpoint and they use the same parts virtually across the board, they also both clamp the plumbing lines and they use the same insulation system 🙂

    Performance-wise the TS wins hands down. the GC has more jets but most of them are the inexpensive little 1.5″ low flow jets whereas all the jets except 4 on the TS are the expensive 3.5 and 5″ high flow jets. the neck jets on the CG are 1.5″ and won’t do squat whole the TS is again 4 of the 3.5″ high flows. the foot dome on the GC sucks, they are a bloody tripping hazard… The tS has the monster jets with the ability to divert a whole 6 hP pump tot them… I love both these brands but performance-wise the TS is in a class of its own.

  72. Reply
    admin March 17, 2020 at 2:13 pm

    Hey Jon

    Yeah that’s about what I see them going for

    frankly, unless you put your spa in a swampy area without a proper patio stone base you wnt ever care about the framing especially on a hand-rolled self-supporting shell. esp since they clamp the plumbing lines and use compression fit jet housings… it’s dry as anything under the skirt of a hot tub. also, it’s not just painted, its an anti-rot anti microbial treatment.

  73. Reply
    admin March 17, 2020 at 1:08 pm

    Thanks, I look forward to getting you into hot water.

    ill email some info

  74. Reply
    admin March 17, 2020 at 1:07 pm

    Not that I have seen… this is a strong spa

  75. Reply
    admin March 17, 2020 at 1:06 pm

    sounds like the right price.

    Buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  76. Reply
    admin March 17, 2020 at 1:05 pm

    Hi Ross

    I know John, he is the biggest seller of spas in the world likely…

    pricing is solid and there are tons of good service guys around you.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  77. Reply
    admin March 17, 2020 at 1:03 pm

    honestly, in some ways it’s the best product Watkins builds 🙂 at least it has solid reliable OEM parts last time I looked 🙂

  78. Reply
    admin March 16, 2020 at 10:19 am

    Very similar spas.

  79. Reply
    admin March 16, 2020 at 10:16 am

    Bend spa and hearth I have dealt with a few times and seem to be pretty good.

    The line is a well-built mid-performance range, the only thing I really don’t like is the Damn foot domes, I can’t believe these are making a comeback, they were all the rage in the ’80s but they were a serious tripping hazard and a nightmare for leaks.

    what kind of pricing are you getting?

  80. Reply
    admin March 16, 2020 at 10:08 am

    That sucks, what happened?

    do you need other options in your area?

  81. Reply
    admin March 16, 2020 at 10:07 am

    Yes, the Captiva has a better jetting package it would compare nicely with the Healthy living series for performance.

    And yes the Clarity is much roomier than the Captiva or the HL series. and is not far off the performance of the other two… the neck and shoulder systems are all 1.5″ on these three tubs, there are more large high flow therapy jets in the back area on the HL and Captiva

  82. Reply
    admin March 16, 2020 at 10:02 am

    Hi Rob

    The Artesian and the Master were the best built of that group for sure, the Jacuzzi is the best marketing company but dealing with a product made in Mexico with proprietary parts and a massive spend on marketing and advertising designed to make it appears like a superior brand is not really buying a great product it’s more like drinking the kool-aid 🙂

    Marquis was in my top recommended group but after being denied access to their factory to confirm build quality standards and then buying a new one and finding a ton of issues they are on my no go list until they give us access to the factory and show us the quality control has drastically improved…

    The artesian has no factory-direct support so the local dealer is more important but it does have a standard reliable OEM parts list so not as critical as the goofy brands with proprietary parts.

    The Master has a robust factory-direct customer care system, solid build quality and good reliable OEM parts as well and is in my top 5 brands.

  83. Reply
    admin March 16, 2020 at 9:44 am

    Hi Scott.

    The two units are very different from a quality standpoint, Sunrise is a cradle supported shell with a low R-value inexpensive insulation system, code in your area for a house insulation system would be around 6″ of the insulation used in that tub so why is 2″ ok??? It’s not OK… it would never meet code in a regulated industry only in a crazy say anything industry like this could you get away with it 🙂

    The Beachcomber has a hand-rolled self-supporting shell and a full foam icynene insulation system, its a higher-end spa for sure but 3 things… stay away from the hybrid option, it’s simply bad tech to put the pumps outside of the hot tub, second, it’s not going to be a great therapy massage spa, they do not have many of the high flow therapy jets and little or no neck and shoulder jets. And thirdly it has a nonremovable skirt which is just a nightmare if you ever need to access the sides for leaks or other issues… It what keeps them out of my top group.

    2 better options would be Koko beach hot tubs who sell Coast, same build quality and insulation as the beachcomber with better performance. and Spa Tech in Spruce cove who sell Master same build quality and parts but even higher massage performance models if that’s something on your wish list, its the only well-built brand that uses four of the 3.5″ high flow therapy massage jets in the neck and shoulder seat.

  84. Reply
    admin March 16, 2020 at 9:23 am

    That’s a solid price as long as it has not been frozen but given your area it’s unlikely, have you seen it working?

    .

  85. Reply
    admin March 15, 2020 at 2:23 pm

    might be the chlorine level is a little too low… the water should smell neutral…

  86. Reply
    admin March 15, 2020 at 2:21 pm

    When you get a new cover you can unzip the skin and remove the core. the core is styrofoam with a metal core and it’s wrapped in a vapor barrier… what kills the cover is over time the edges of the core chafe on the skin and wear holes in the vapor barrier causing the core to absorb water which stagnates and rots the cover out from the inside…

    taking the core out when new and going over all thee edges and seams will prevent the vapor barrier from being eroded and make the cover last a lot longer…

  87. Reply
    admin March 15, 2020 at 2:18 pm

    Hey Mark.

    I love the open footwell on the Clarity, roomy as hell and if packing peeps in is the goal its a killer tub. it uses a heavy grade hard industrial high R-value foam under the floor because there is no plumbing under there which is good and the rest is filled with the good icynene foam I do not like the floor dome in the Captiva because it has plumbing under the floor and the damn domes suck, you trip on them all the time they really make the footwell crowded and the floor insulation is compromised…

  88. Reply
    admin March 15, 2020 at 2:13 pm

    Not a huge fan of either brand, far too much spin and marketing and goofy parts. I would go bullfrog before Sundance because at least the parts while not top of the pile have better availability.

    neither have any serious neck and shoulder massage you really want 4 of the 3.5″ flow neck and shoulder hets above the water line for great neck and shoulder massage both use the little 1.5″ low flow jets which really are not going to cut it for big muscle masses like neck and shoulder.

  89. Reply
    admin March 15, 2020 at 2:09 pm

    you got it… more legroom and an extra bum spot 🙂

  90. Reply
    admin March 15, 2020 at 2:06 pm

    that’s a good price and its a far better spa the other 2, the PDC is up there as well and the pricing should be similar

  91. Reply
    admin March 15, 2020 at 2:04 pm

    Sunrise uses a cradle supported shell a good parts list and an inexpensive low R-value insulation system, they should be considerably cheaper

  92. Reply
    admin March 15, 2020 at 2:03 pm

    low-quality spa priced accordingly…

  93. Reply
    admin March 15, 2020 at 1:59 pm

    The Nordic uses a good readily available quality parts list Hot Springs uses a goofy proprietary parts list, that alone would have me running for the hills…

    I would expect the Nordic to be a more reliable, easily repaired hot tub for sure, as for the power honestly its a mess… the current rating on the motor is the real number to indicate the power of the pump but then you need to look at how many of what size jets are on each pump to figure out the performance… you need to feel the jets pressure and even then they feel does not really reflect the overall ability to deliver long term therapy massage.

  94. Reply
    admin March 15, 2020 at 1:50 pm

    Hi Brian

    Sorry for the delay, I flew down to Florida with 18 kids as a volunteer chaperone for a month. Just after we got here Corona got serious and I’ve been pretty flat out with keeping parents calm and helping to arrange to get them all home early 🙂

    1. the full foam is still the best most expensive highest R-value system out there but obviously as you move further south that matters less and less, PDC arguably does the best perimeter system and does everything else right.

    2. we do find perimeter systems can overheat in the summer, the good systems have summer venting that you open in the summer that helps mitigate this.

    3. again the argument for filtration is not worth having, all filter systems filter well, I prefer suction side but it’s not a big point.

    Overall they are in my top 5 for a good reason, they do the main things and build to a high standard.

  95. Reply
    admin March 14, 2020 at 8:25 pm

    Peroxide yes and silver ion is fine but unsure of what colloidal is…

  96. Reply
    admin March 14, 2020 at 11:24 am

    Hi Liz.

    The MasterPur is arguably one of the best systems out there… Salt is junk… its 20-year-old tech using highly corrosive salts to make chlorine. it’s unreliable with a high failure rate and expensive replacement costs which is the real reason manufacturers like it. Typically it gets you to around 2 ppm of chlorine and forget the pitch about it being natural chlorine…

    But… the reality is I would not buy any of the onboard chemical reduction systems because the one thing all manufacturer are united in you not wanting to know is that none of the onboard systems like salt or UV or AOP or Ozone, are anywhere near as good as the aftermarket add-ins… just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

  97. Reply
    admin March 13, 2020 at 4:18 pm

    likely the 2 things are related, yer cover is contaminated with stagnant water and is contaminating your tub, its why you have the slimy lip on the tub.

    Covers are tricky but to be honest, it got more to do with the core then the outer material.

    3-5 years seems to be life span, after that there are issues because the core itself becomes waterlogged.

    Get a new cover. take the core out and get a roll of tuck tape (vapor barrier tape used on house wraps) go over all the edges and seams.

    treat the tub with Ahh-some spa cleaner… start over

  98. Reply
    admin March 13, 2020 at 8:50 am

    awesome!

    download the SpaStar app and let me know if you need anything.

    also try the spa marvel enzyme, it’s super easy to maintain great water and its cheap!

  99. Reply
    admin March 13, 2020 at 8:48 am

    Man, right now I am not on my best game… This chaperoning gig is swamping me 🙂

    I’m getting some stuff together for them today.

  100. Reply
    admin March 13, 2020 at 8:45 am

    Shit dude!!! I’m so sorry!

    I missed that!!! My bad man im gonna call you right away.

    Man crazy week, I volunteer to take a pile of kids to spring training and cook for them… I was prepping and traveling that whole week and got behind, I thought I was caught up on all the important stuff but totally dropped the ball on this one, I will refund if you want to 🙁

  101. Reply
    admin March 13, 2020 at 8:41 am

    Hi Mark

    build wise all the models from these two companies would be similar.

    jetting performance wise it would range from just below the Healthy living to just below the Twilights depending on the jet package. most of the jets on the Captiva are the inexpensive 1.5″ low flow jets with only a few of the 3.5″ and 5″ high flow therapy jets, on the upper end you can get the dual foot blasters which I highly recommend not only because they are awesome but also the floor domes suck! those little 1.5″ low flow jets will not do anything for tough old bits like your feet and they are a bloody pain in the ass tripping hazard, I hate floor domes… had them on a tub 15 years ago and they are always in the way… everyone trips on them…

    The Twilight has a lot more of the expensive high flow jetting and the main thing it kills the Captiva on is the neck and shoulder jets… the Captiva again has the cheepo 1.5″ low flow jets there and that is just not going to move enough water fr tough bits like shoulders and neck… the TS has four of the 3.5″ high flow therapy jets in the neck and shoulder area… it is a kick-ass system.

  102. Reply
    admin March 13, 2020 at 8:34 am

    Hi

    All tubs have venturi air valves.

    i think twilight has 5 one near each seat

  103. Reply
    admin March 13, 2020 at 8:33 am

    Man, I don’t know 🙁

    We order in rolls of it from world wide foam and cut it and heat weld it with a heat gun. most of the commercially available ones suck.

  104. Reply
    admin March 13, 2020 at 8:32 am

    Consider my private buyer’s service 🙂

    No matter what product you are buying I will save you money and make sure you have a good back up and support network.

  105. Reply
    admin March 13, 2020 at 8:30 am

    Not really a fan.

    cheap low R-value insulation system.

    Second rate parts list with small 48 frame motors and Gecko heating and control system, I really won’t touch anything not using Balboa heating and control.

    Regular cradle supported shell.

  106. Reply
    admin March 13, 2020 at 8:26 am

    Hi Mandy

    I had to brush up on Swimex 🙂 don’t come across them much. can’t find any solid info, it’s all fluffy sales bullshit, right off they are using goofy parts and that always a worry, proprietary parts are a scam, I want good readily available parts with full right to repair.

    Endless was ok when PDC was building their shells but now that Watkins bought them out I would expect it to go to their typical strategy of high-cost old school marketing, mid-grade build and a lot of proprietary parts.

    H2X is well built with a solid parts list and its one of the oldest makers of swim spas in the world.

    Consider my private buyer’s service.

  107. Reply
    admin March 13, 2020 at 7:39 am

    Hi and sorry for the late response, I’m in Florida chaperoning 10 15 and 16-year-old boys for spring training camp. with he normal workload of feeing such a crew and the added challenges presented by COVID-19, I’m kinda swamped 🙂

    I can get you foam, so can any dealer, or for small fills, you can just use regular foam.

  108. Reply
    admin March 11, 2020 at 1:11 pm

    totally sent you the wrong referral 🙂 you didn’t list a location and your IP came up as Boston!

    Man, I get a lot of Dever peeps! I swear I can go live there and just pop from customer to customer who have offered me a bed and a beer 🙂

    BTW yer weirdos 🙂 (JK) lol I come across a few fans of loungers but never 2 in one place 🙂

    like I said south seas is a good spa, performance-wise the 533 is going to be middle of the road, its mainly the 1.5″ low flow jets which really are not effective for long term muscle tension relief, they just don’t move enough of the muscle it only has 2 of the 5″ high flow massage jets.

    if you are big peeps you might have displacement issues… you won’t see many reviews for this model as its not a big seller.

    you have solid options in Denver there are several good brands.

    consider buying my private buyers service, its a $250 service, ill find your options, then get in and get you the right price, I always save you at least my fee and often times a lot more. It also gives you a fallback position if anything goes wrong. If you have issues where a retailer or manufacturer is not taking great care of you I will intervene… No one wants me complaining online where 180,000 hot tub buyers will see it.

    I’ve got solid deals with the local retailers and several wholesalers around you and there is a rich resource of independent service guys around you.

    Also with my SpaStar app that takes care of the routine dealer customer interface, we can make sure your well-taken care of.

  109. Reply
    admin March 11, 2020 at 12:44 pm

    Hey Kevin

    Thanks, man it means a lot, I take a lot of heat from the industry for this site. Even guys who are on my good guy list sometimes resent this loose cannon who has so much influence over this industry 🙂

    Chris and the gang are solid I’ve dealt with them a lot and never had any issues.

    if you ever need replacement foam I can get it or the local dealer can. also if it’s a small area you can just use a can of spray foam, no real downside as you can simply pull the plug of hard foam out. a lot of people just pull the foam out in a big chunk, when you replace it spray a but of regular foam in to stick it into place and just put the big plug back…

  110. Reply
    admin March 10, 2020 at 3:22 pm

    Man, I’ve never heard of Banff spas which store did you see them at? I searched and found nothing, I suspect it’s just a private label, some companies will private brands a cheap line of hot tubs to avoid association with the brand or other outdated stupid reasons 🙂 its all to mislead consumers and I’m not a fan of the practice especially when the retailer has no control over the production and components.

    Cal Spa is middle fo the road, I toured the factory last January, the shell was a regular cradle supported shell despite all the crazy marketing surrounding their marketing, in the end, I choose not to invite them to the table as a preferred supplier.

    There are both beachcomber and Coast dealers near you and we could get Masters or Artesians from the factory.

    I actually have a company we are working with in the region and we have several local service companies registered.

    $9K is a reasonable number but we need to be careful, you want a no-nonsense no bells and whistles tub. the other option is going to be a lot of flashy crap and poor reliability, performance and running costs.

  111. Reply
    admin March 10, 2020 at 10:23 am

    Hi Dan

    Aspen is not a brand I would consider, cradle supported shell, cheap low R-Value insulation, and some goofy no name heating and control system, I’m going to imagine it a lot cheaper??? 🙂

    Beachcomber and Master are equal in construction, insulation (assuming you stay away from the stupid Hybrid option on the BC) and parts. they both use high-efficiency plumbing and while the master has moved over to a better compression fit tech for the jet housings the BC system is a strong second.

    The really big difference is in performance, BC only does mid-end on the performance scale and their top 500 and 700 series will be in line with the Healthy living series, but if massage is your want then the TS and LSX are in a whole other realm and will simply blow the BC out fo the water.

  112. Reply
    admin March 10, 2020 at 10:16 am

    I stand firm that the advantages of a full foam system are worth the cost (its a lot more expensive to insulate this way) and in the summer if you do not have adequate venting overheating pumps can be a problem for sure.

  113. Reply
    admin March 10, 2020 at 10:14 am

    Honestly, when it comes to repairing a hot tub you really need to get a tech in and get an evaluation it’s almost impossible for me to say at arm’s length.

    As for new hot tubs in a very fortunate location with lots of really good options.

    I would start with aqua spas, they have been around 35 years I know the owner he is solid. check out the clarity, and Getaway lines

    Aqua Spas
    Remove
    Details from Google Maps
    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922
    4.2View in Google Maps

    next, I would check out Hot Tub Outlet in Littleton, http://www.hottuboutletdenver.com, they carry some crap lines but they also carry PDC which is well made.

    Check out carefree spas in Littleton they carry Coast spas.

    Also, Colorada custom spas in Denver do artesian… These are all solid brands.

  114. Reply
    admin March 10, 2020 at 10:06 am

    Hi Ken

    AW is a pretty middle/lower end, mid-grade shell, no clamps on the plumbing, and low r-value inexpensive insulation system.

  115. Reply
    admin March 10, 2020 at 10:04 am

    that’s why you want a good full foam system.

  116. Reply
    admin March 10, 2020 at 10:03 am

    Right now… you are just at the end of dead season, it’s going to get busier and more expensive from here on out until February.

  117. Reply
    admin March 10, 2020 at 10:02 am

    Go see Getaway spas from the guys below. indestructible shell, great parts, clamped plumbing lines, and solid insulation… top entry-level tub.

    Aqua Haven
    11083 South Memorial Drive , Tulsa, OK, 74133
    Phone918-252-7727
    Fax
    Emailryan@aquahavenspas.com
    Websitewww.aquahavenspas.com
    Remove
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    11083 S Memorial Dr, Tulsa, OK 74133
    View in Google Maps

    or go see the Garden spas from Paradise Pools & Hot Tubs, but double-check I think you need to pay extra for the full-foam insulation upgrade that’s standard on the getaway…

  118. Reply
    admin March 10, 2020 at 9:51 am

    first off do you really like a lounger? have you had one?

    First time buyers buy loungers, second-time buyers rarely do. People buy loungers because we’re dry land creatures using dry land criteria. Sitting in your living room a lounge is awesome you can recline back, it supports your weight they’re lovely. In a water environment? Your floating!!! You’re not going to notice if there’s a lounger under your ass or not.

    Build wise Artesian is good.

    Extended warranty is really more down to you risk aversion level than anything else… I typically pass but every once in a while they are worth it 🙂

    check out the Boys at Crocker sales as well, a solid dealer with one of my top brands.

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
    Details from Google Maps
    9 High St, Woburn, MA 01801

  119. Reply
    admin March 10, 2020 at 9:46 am

    The Artesian is a solid well made spa, the pinnacle is a middle of the road low to the mid-end tub.

    also, check out Master spas here:

    Leisuretime Warehouse
    http://www.bestbuypoolsandspas.com

    Details from Google Maps
    30140 Lakeland Blvd #1, Wickliffe, OH 44092
    leisuretimewarehouse.com
    +1 440-623-7554
    4.6View in Google Maps

  120. Reply
    admin March 10, 2020 at 9:41 am

    Hi David.

    Yeah, the Hot Springs guys are awesome marketing peeps 🙂 the reality is its a normal hot tub with a goofy proprietary parts list, middle of the road performance and reliability… I always say with these guys you should cut them 2 checks… one for the actual price of the tub and one to cover the cost of the crazy 90’s style marketing, branding, and advertising that convinced you it was some super high-end next-gen product 🙂 I respect the hell out of these guys for their marketing…

    Sundance is a very similar product, its owned by a massive equity investment firm that again is great at Marketing.

    Dr wellness is the other end of the spectrum. Dr Welness is not a brand I would have anywhere near my short list.

    so many gimmicks and no real substance.

    Goofy parts, although I heard they might offer balboa control and heating systems which would at least get them out of the basement but then radiant barrier insulation? man, this stuff was basically banned in the housing industry in the northern states int he 80’s and all of sudden 20 years later its the miracle insulation for hot tubs and it cost 10x less 🙂

    Then those friction heaters LMFAO… that tech is so bass backward it’s not even funny. first electrical immersion heaters are super efficient near to 100% of the energy that goes into those heaters get into the water as heat energy. friction heaters, on the other hand, are horribly inefficient… think about the progression…

    1. we take electricity and convert it to mechanical energy in the electric motor inefficient as hell
    2. We transfer that energy into water pressure with the pump and get big losses in the transfer
    3. then we transfer that energy back into mechanical energy of friction… again huge loss
    4. then we transfer the mechanical energy into heat… Bonkers… this is just bullshit science to try and create a unique selling feature.

    Try these guys. they are the only thing local I can find with a well made reasonably priced range of spas.

    Swimming Pool Supply Co
    bill@spspools-spas.com
    Remove
    Details from Google Maps
    3850 SE Capitol Cir, Grimes, IA 50111
    http://www.spspools-spas.com
    +1 515-986-3931
    4.0View in Google Maps

    If you went as far as cedar rapids there is an artesian dealer that is also good but in your area, there are no independent service guys so it’s not a great idea to buy from out of the market.

  121. Reply
    admin March 10, 2020 at 9:31 am

    Hi Kevin

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff... Its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.

    I’m not really a fan of circulation pumps

    The wifi modules are hit and miss, often they are on the outside range of your wifi and the water acts as a shield and a lot of interference from the motors… Reliability seems to be an issue with all the wifi I have heard of on all the brands…

    Didn’t have this dealer on my radar… do they have a showroom?

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  122. Reply
    admin March 10, 2020 at 9:24 am

    Hi Jake

    First time buyers buy loungers, second-time buyers rarely do. People buy loungers because we’re dry land creatures using dry land criteria. Sitting in your living room a lounge is awesome you can recline back, it supports your weight they’re lovely. In a water environment? Your floating!!! You’re not going to notice if there’s a lounger under your ass or not.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  123. Reply
    admin March 10, 2020 at 9:18 am

    The math is sound but we’re talking free chlorine.

    Man, my rule for a 350 gal tub is I use about 1 tsp every 3-4 days.

    if my water looks clear and smells fresh and I don’t smell chlorine I’m in the zone… now this is me personally 🙂 I do recommend you follow local health and state or province guidelines (legal disclaimer)

    I also shock with a non-chlorine shock every 3-5 bodies and if I have strangers in my tub I shock well after use.

  124. Reply
    admin March 10, 2020 at 9:14 am

    No worries and sorry for the delay, I volunteered to chaperone 10 athletes for a month for spring training and I was traveling all day Sunday and then setting up for feeding these meatheads.. amazing what 10 16 and 17-year-olds eat!!! the first shop at sams club was near a grand and had to go shopping the next day!

    I’ve sent you through some stuff to get us started.

  125. Reply
    admin March 10, 2020 at 9:05 am

    Nope 🙂

    All the main therapy massage seats are set up for the average person 🙂

    Honestly just get a booster seat…

  126. Reply
    admin March 10, 2020 at 9:04 am

    Yep Chris Sutton

  127. Reply
    admin March 10, 2020 at 8:50 am

    Both are solid form a build standpoint, I’m flying out to see the Coast factory next month.

    The Twilight has a lot more of the expensive high flow therapy massage jets (the large jets). The main therapy massage seat in the twilight is frankly in a class of its own. It not only has the ability to flow the entire main 6hp pump through the main seat but it also is the only tub I’ve found with 4 of the 3.5″ high flow neck and shoulder jets… most guys have a couple 1.5″ low flow jets for neck and shoulder and that area.

  128. Reply
    admin March 10, 2020 at 8:37 am

    Thanks, Ill look into it!

  129. Reply
    admin March 10, 2020 at 8:36 am

    Yeah its a steal, get it the price is solid even if you need to throw some money at it.

    The dealer is solid and it sounds like the nephew just copied and pasted the details from the web, innocent enough he is not a hot tub sales guy an sounds like he just trying to help his aunt 🙂

    For the pipes to crack you need a hard freeze for several days if you do have a couple of manifolds split then I would expect between $300 and $800 in service. I thin your likely good to go.

    If you can then just fill the footwell with water and watch it for a day… you will know if you have any serious issues…

    No idea for the electrical but would expect for a 50-foot ruin to be somewhere around a grand???

  130. Reply
    admin March 10, 2020 at 8:29 am

    Hi Brian thanks and if you want I’m happy to have a chat on the hone if you need more help.

    you are dead right! most spas are made for the average, but there are some really good drop-in seats you can get and then your wife can use the good massage seats and the drop in will get her back in the right place to enjoy the good jetting. te reality is short and tall will never fit really well into the main therapy seat 🙁

    see here

  131. Reply
    admin March 10, 2020 at 8:26 am

    Man, I’m so sorry for the late response. I’m happy to refund your priority response donation.

    Volunteered to chaperone 10 kids for a one-month training camp and was traveling all day Sunday and just settling into filling a house with food and trying to remember how to feed that many athletes 🙂

  132. Reply
    admin March 10, 2020 at 8:24 am

    Hi and sorry for the delay

    I Volunteer every year to chaperone 10 kids for a one-month training camp and was traveling all day Sunday and just settling into filling a house with food and trying to remember how to feed that many athletes 🙂

    I’ll pull data on your area and send you an email to arrange a time to chat.

  133. Reply
    admin March 10, 2020 at 7:37 am

    Man I’m so sorry for the late response. I’m happy to refund your priority response donation.

    Volunteered to chaperone 10 kids for a one-month training camp and was travelling all day Sunday and just settling into filling a house with food and trying to remember how to feed that many athletes 🙂

    Personally I would not spend the extra money on the UV system I think that tub as it comes standard out of the box is a great tub. I also think all of the onboard chemical reduction systems of all of the brands our little over exaggerated.

    In my opinion I wouldn’t buy any of the chemical upgrades I would just put this stuff into my hot tub it’s inexpensive makes your water easier to balance and is lower chemical than any of your on-board systems

  134. Reply
    admin March 10, 2020 at 7:34 am

    I like the master and the Nordic best of those 4. I would have a look at the getaway hot tubs this should be available through that master dealer. Very similar to the Nordic hot tubs except they have a thicker shell and a much better insulation system.

  135. Reply
    admin March 10, 2020 at 7:26 am

    UV is good Tech but the reality is the UV systems used on hot tubs do very little.

    Again UV good Tech that’s probably the best of the onboard chemical reduction systems. But the reality that manufactures don’t want you to know is that none of the on-board hot tub chemical reduction systems or anywhere near as effective as the aftermarket add-ins like spawn Marvel no matter what hot tub you buy don’t buy any of the miracle chemical upgrade. Just buy the stuff

  136. Reply
    admin March 9, 2020 at 2:59 pm

    Hi, I will reach out and we can talk further.

    1. Your contractor is correct in fact for a swim spa I would actually recommend just pouring the are under the tub with a 6″ concrete pad but if the groundwork is done right AND the area is very stable you can get away with patio stones… and yer right determining the actual unit is critical esp if you plan on routing the electrical up under the unit which I recommend… We need to know where exactly the electrical can come up…

    2. There are some very simple well-built units available that will meet your criteria and your budget is more than adequate.

  137. Reply
    admin March 9, 2020 at 11:32 am

    Hi Myles

    I was Speaking with them last week and we will be coming out in April to review the factory and see first hand what these guys are doing 🙂

    hope to have hard data then 🙂

  138. Reply
    admin March 6, 2020 at 4:09 pm

    its solid by any standard… and yes it is convertible to 220v i think

  139. Reply
    admin March 6, 2020 at 12:46 pm

    bang for the buck ochos Rios is solid. The closest would be a Nordic retreat but the getaway has a thicker stronger shell, better insulation and because they use virgin plastics much nicer colors and better finish.

  140. Reply
    admin March 6, 2020 at 11:08 am

    I would say so.

    reach out and get some pricing and see.

    hit me up if you need help.

  141. Reply
    admin March 5, 2020 at 6:02 pm

    Its not that gecko is bad, they are OEM so you can get parts and its way better than proprietary parts like the Watkins, arctic stiff for sure. Its that balboa holds some keep patents like the M-7 system that eliminated the most problematic part of every other control the flow detection system… they are just so far out in front that its where you want to be… When I was running operation for Canadian spa company we trialed gecko on I think 50 or 60 units and bailed the failure rate was way higher, and I’ve seen nothing to change that, plus things like integrated systems so you need to replace the whole pack when a heater or something goes wrong is just bad tech…

    naw you can just tell me what to buy for you or we can shop together and figure it out. I’ll advise but in the end, whatever brand you want we will hunt down the best number for you.

  142. Reply
    admin March 5, 2020 at 5:57 pm

    middle of the road, good parts mid-grade shells and insulation. very much mass merchant quality stuff with a bigger price tag.

    try these guys

    Swimming Pool Supply Co
    bill@spspools-spas.com
    Remove
    Details from Google Maps
    3850 SE Capitol Cir, Grimes, IA 50111
    http://www.spspools-spas.com
    +1 515-986-3931
    4.0View in Google Maps

  143. Reply
    admin March 5, 2020 at 12:25 pm

    Hi Amanda.

    They are on the edge in the winter in Canada, they cost more to run, and on a really cold day, you only have 10-15 minutes before they start to get to cool.

    Beachcomber and Master are definitely the best of those three, The beachcomber is way overpriced and for no good reason, they are well built but mid-performance and its the brand name you are paying for.

    A comparable master would be as well built and insulated and plumbed but less money.

  144. Reply
    admin March 5, 2020 at 12:22 pm

    Yeah for sure, you can put a 5.5kw heater in, it voids the warranty on the pack but we have done it lots and never had any issues…

    you can get them anywhere https://www.amazon.com/Balboa-Heater-Assembly-5-5kw-Sensors/dp/B003A8L4OU

  145. Reply
    admin March 5, 2020 at 12:18 pm

    Yeah, that’s right in the range I see them, and they are so much more spa than other brands at 40% more.

  146. Reply
    admin March 5, 2020 at 10:36 am

    Hey, Brian, we have a line you can get right on Amazon prime:

    If yer using tabs you want the disp3enser almost closed, you wanna burn 2-3 tabs a week. be careful with tabs, if left right on the shell they will damage it, the other option is the powder, you put a teaspoon in every 3 days or so… I’ve used the tabs for decades and have hu8ndreds of customers on them as long as you keep the levels low and don’t put a tab right on the surface of the shell yer fine.

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  147. Reply
    admin March 5, 2020 at 10:30 am

    You know yer good when yer that close to the factory 🙂

    Buy this stuff… It’s lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  148. Reply
    admin March 5, 2020 at 10:29 am

    The truth is a couple of years ago I would have said buying from a local dealer was critical because it was… but now?

    Not so much in some areas… The key here is making sure there are good service companies near you and in your case, I have 2 local service centers listed and I’ve used the guy closest to you and he is awesome.

    With the advent of really good hot tub apps like SpaStar that does most of the things, you need a local dealer for, like help with water care, troubleshooting problems and even requesting service at the touch of a button, a lot of what you need a local dealer for is replaced…

    Add to that an area like yours with loads of independent service guys, which frankly usually offer as good or better service levels, and online chemical ordering buying from wholesalers out of market makes a lot of sense, you can save a lot of money off the brick and mortar prices in some cases.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  149. Reply
    admin March 4, 2020 at 11:53 am

    The only really well-built brand there is beachcomber. There are 5 independant hot tub service companies though.

    The truth is a couple of years ago I would have said buying from a local dealer was critical because it was… but now?

    Not so much in some areas… with the advent of really good hot tub apps like SpaStar that does most of the things you need a local dealer for, like help with water care, troubleshoot problems and even request service at the touch of a button, a lot fo what you need a local dealer for is replaced… add to that an area like yours with loads of independant service guys, which frankly usually offer as good or better service levels, and online chemical ordering buying from wholesalers out fo market makes a lot of sense, you can save a lot of money off the brick and mortar prices in some cases.

  150. Reply
    admin March 4, 2020 at 11:47 am

    How all filtration systems work basically have the same end result… Take scenario one where every drop is filtered before going into a pump. As the water exits the jet it mixes with the unfiltered spa water even before it hits you. That filtration system over time removes most of the debris buy mixing filtered water back into the unfiltered water again and again. The scaremongering spin pitch from some brands is they make you feel like the water in your tub is dirty and somehow and that filtering all the tub water as it goes through the system will make a fundamental difference but the reality is the only way this would really work would be to filter all the water into another tank then return it to the tub 🙂 never going to happen on any system.

    Almost every system uses intakes and filters and it does not matter, the tubs are clean right 🙂 The main reason is that to filter all the water going into a pump won’t make any appreciable difference and it will severely limit the flow rates… its why tubs using non-bypass filters are fairly mid-end performance spas, they just can pump enough water through the filters to use really big pumps and a load of large flow high-end therapy jets.

    A lot of tubs actually bypass the filters on high speed to get better performance but again its ok… filtration is not about trying to immediately get any and all debris out of a tub.. that impossible anyway.. its about maintaining clean clear water over hours, days weeks and months 🙂

  151. Reply
    admin March 3, 2020 at 6:27 pm

    Hi Mandy

    Endless was recently bought by a big corporation, they are a great marketing company but typically that is their strongest suit. How they are currently being built is a mystery and has changed since the buyout.

    PDC spas used to build the shells and now they have gone to a less expensive option.

    I have swum in both and honestly, I didn’t find much difference, both flowed a lot of water but I could swim in the top speed of the endless but could not in the Phelps, it was just too much pressure on the highest setting.

    I know a lot of triathletes prefer Phelps because it is more like swimming in open water. The truth is for basic swimmers smooth is good but frankly for basic swimmers both of these spas are vastly overpowered 🙂 For competitive swimmers esp open water swimmers the preference of the Phelps is often because the water moves more and therefore it engages more muscle groups during the workout like open water swimming does.

    Im not sure how they insulate the endless, I know the Phelps uses a full expended foam system that is the highest R-value and I think the endless uses a lower R-value less expensive perimeter system, but Im not 100% sure.

  152. Reply
    admin March 3, 2020 at 5:39 pm

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

    Here is the tip sheet on what to do.

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours, then allow it to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup – BE SURE TO PUT THE WATER HOSE IN THE FILTER HOLES WHEN FILLING!!!

    1. Heat water to the desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Pour in full bottle of Spa Marvel Water Treatment
    4. Run pumps for 20 minutes
    5. Use test strips to balance alkalinity to 150 (turn jets on for a few minutes after adding Alkalinity Booster each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.2 – 7.4
    8. 2 Tbsp of chlorine granules

    Weekly

    1. 2 tbsp chlorine granules 2 times/week
    2. put 1 capfuls of shock at the end of each day used. If you have a heavy load put 2-3 heaping capfuls of shock. ALWAYS leave cover open for 20-30 minutes after shocking
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter, eco pur on Master Spas)

    **EVERY 8-10 WEEKS SOAK ONLY THE WHITE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE ECOPUR FILTER (only applies on Master spas, this has to be replaced every 9 months depending on usage)

    **IGNORE THE CHLORINE OR BROMINE LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE – MAKE SURE YOU ARE PUTTING IN ENOUGH CHLORINE IN TO MAINTAIN 1PPM

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.

    ***LOCAL GOVERNMENT GUIDELINES SHOULD OVERRIDE THIS ADVICE, EVEN IF IT IS YEARS OUT OF DATE AND TOTALLY OUT OF TOUCH WITH REALITY.

  153. Reply
    admin March 2, 2020 at 8:51 pm

    sure do, Im a cannuck 🙂 but don’t tell anyone.

    SML does beachcomber, overpriced and mid-performance but built solid, also Empress does master, same build quality and mostly the same parts, master uses a slightly more expensive compression fit jet system and thier higher ends blow the doors off them for performance but both are good brands.

  154. Reply
    admin March 2, 2020 at 8:48 pm

    never heard of home and garden and you didn’t post yer zip so its hard to say what’s around you 🙁

  155. Reply
    admin March 2, 2020 at 8:47 pm

    Be aware that most 40″ spas are no deeper than the 38″ spas, they just put a base under them to fool you.

    Most spas have roughly the same depth seating and footwells if they use flat bench seating which frankly is better in a water environment where you want space to float and move around then the footwell looks shallow. If they recline the seats and lift the front edge it looks like a deeper spa ut its really just crowded the space.

    LMR Pool And Spa in Chapin, SC 29036 do artesian, its a good place to start. Also Griffin Pools & Spas carry Bullfrog and Dreammaker Spas in Lexington,

  156. Reply
    admin March 2, 2020 at 8:41 pm

    Hi Joe.

    Catalina is middle of the road, its a less expensive cradel supported shell and I do not like gecko control and heating systems, its better than the proprietary stuff from Jacuzzi and hot springs but nowhere near as good as balboa.

  157. Reply
    admin March 2, 2020 at 5:16 pm

    Hi Sean, Ellis

    All diverters are loud 🙁 you just can’t slam that kind of gallonage a minute through a tight 90 quietly, its the trade-off but the only way you can possibly get those kinds of flow rates into a seat. I do find if they are all one way or the other they are not bad.

    Its a 4kw heater you can put a 5.5kw in, the core is like $50

    Just curious why yer taking the panel off? typically it comes off once every 3-5 years… I wouldn’t bother using the drain just fill yer garden hose with water and throw one in in the tub and the other on the ground let gravity do its thing 🙂 Syphon without sucking

    The filter times are only for high flow filtration systems, they ignore you because the system knows it has a circ pump and has to run all the time 🙂

    Hit Me up I’ll get you the right price on the Module

  158. Reply
    admin March 2, 2020 at 1:43 pm

    Hi Jeff

    I can get you in touch with wholesalers for the Master and a few of my other top brands, if there are not dealers around I like to make sure we have good service people in the area first.

    I’ll email you over some stuff

  159. Reply
    admin March 2, 2020 at 1:34 pm

    Im sure we can help. ill email you directly

  160. Reply
    admin March 2, 2020 at 12:13 pm

    man im sorry I cleared the site Friday night and was away for the weekend.

  161. Reply
    admin March 2, 2020 at 12:12 pm

    So Caldera is a big corporate equity investment company and they are not bad to work on but the proprietary parts make them a no go for me, I don’t want some asshat in Mexico having me ain a stranglehold for parts. Garden Leisure, on the other hand, is the entry-level line from Artesian, it has a good build quality and the parts are much better and are all easily sourced competitively priced parts.

    Performance-wise they are both low to middle.

    The buyer’s service is simple.. we will talk and find options locally and also since you have a local service guy we will target wholesalers who can save us a couple of grand. I’ll negotiate the final deal with whomever you choose and save you way more than the $250 fee.

  162. Reply
    admin March 2, 2020 at 12:07 pm

    Hi James

    Sorry for the delay, some goofy stuff with the web this weekend.

  163. Reply
    admin February 29, 2020 at 10:07 am

    will do

  164. Reply
    admin February 28, 2020 at 1:10 pm

    Hey Jim

    Its not a nightmare brand, it just doesn’t hit enough points to be in my top group.

  165. Reply
    admin February 28, 2020 at 1:08 pm

    correct

    except you want to shock it with a good non-chlorine shock every 5 days to a week.

    you also need t balance the alkalinity and Ph as normal.

  166. Reply
    admin February 28, 2020 at 1:06 pm

    Like most brands, it’s a mixed bag.

    Good parts and they clamp the plumbing. But the shell is a cheaper cradle supported build, and the insulation is again a less expensive low R-value system.

    Performance-wise again it’s the middle of the road. The neck and shoulder jets are low flow 1.5″ jets so very little value, and no real foot jets system. there are lots of jets but mostly low flow jets and only a few of the high flow therapy massage jets.

  167. Reply
    admin February 27, 2020 at 10:57 am

    Service is really more down to the local dealer or service center hen it is to the brand.

    Both these spas are well made, they use virtually identical parts and fabrication.

    Performance-wise the TS has a lot more of the expensive large 5″ high flow therapy jets and the neck jet system on the Artesian is just 2 of the little low flow 1.5″ jets so very little neck and shoulder therapy whereas the TS has 4 of the big 3.5″ high flow therapy jets in the neck and shoulder seat.

  168. Reply
    admin February 27, 2020 at 10:52 am

    Its a top-end tub with amazing performance and that’s a lot less than the crazy heavily branded middle of the road spas. I don’t get into pricing too much, its very regional but that seems like a solid price to me.

  169. Reply
    admin February 26, 2020 at 4:36 pm

    Hi Sarah

    Scott Ensign the Hot Tub Guy is awesome, I also have 5 other guys within 30 miles of you so I wouldn’t worry… download the SpaStar app if you need anything it does troubleshooting and puts you through to me if you have any issues.

    That price is good, TBH west coast is the only zone I really think expos are a super good deal, John is likely the biggest seller of hot tubs in the world, he does thousands of spas on the west coast and his pricing is crazy compared to what I see elsewhere.

  170. Reply
    admin February 26, 2020 at 4:30 pm

    I toured the factory last January, not a nightmare brand but def middle of the road, The “steel” they put in the shell is so thin it made me laugh, zero value except for the marketing spin, they use lower end controls on some models and Balboa on some, they were shallow and the flow rates were nothing special.

    Hot Tub Tonys does Coast which is a well-made brand, Recreational concepts do Tidal fit which is a good brand and you have Backyard living with whom I personally know and deal with a lot they have H2X and Phelps which in my opinion are the best built best performing swimmers out there.

    You should pay for my personal buyer’s service, On swim spa deal I can almost always save you 2 or 3x my $250 fee plus it gives you me on your side if you ever have problems with a dealer or product I recommend, It means I will step in and fight for you and TBH with around 180,000 hot tub and swim spa buyers coming to me this year for advice its a very powerful tool to ensure you get good service and backup 🙂

  171. Reply
    admin February 24, 2020 at 2:25 pm

    Hey Larry

    Bahama is a brand made by Dynasty Spas, I would not have it on my shortlist.

  172. Reply
    admin February 24, 2020 at 1:52 pm

    Totally Legit, its expensive to get onto the island.

    Adrian, I know these folks they are absolutely top of the pile for customer care and quality.

  173. Reply
    admin February 24, 2020 at 1:47 pm

    Oh, cool thanks for the info!

  174. Reply
    admin February 23, 2020 at 5:33 pm

    yeah, the sales events are a bit of a show but the reality is they are good prices and good products and on the west coast there are enough independant service companies that you can’t go too far wrong esp with apps liek spa star that really takes a lot fo the local dealer angle away.

  175. Reply
    admin February 23, 2020 at 5:32 pm

    damn not really but at that price??? hell if it works and holds water there is no real downside

  176. Reply
    admin February 22, 2020 at 6:02 pm

    I agree man, the best thing about these brands is the fancy bullshit marketing that fools you into thinking they re great products.

    Bullfrog is better but still a lower-end plastic shell and a mid-grade heating and control system, there sliding out of my recommended brands for sure.

    go see this guy, he sells master built in Ft Wayne Ind.

    Preferred Pools & Spas
    Details from Google Maps
    1285 Conant St, Maumee, OH 43537
    preferredpoolsandspas.com
    +1 419-893-2590
    3.9View in Google Maps

  177. Reply
    admin February 22, 2020 at 5:56 pm

    Its a mix, I’ve heard they have a lot of problems with the covers they warp and don’t fit very well but all in all not a bad tub.

  178. Reply
    admin February 22, 2020 at 5:51 pm

    sure can hit this guy up!

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.7View in Google Maps

  179. Reply
    admin February 22, 2020 at 5:50 pm

    yep just sent you contact details.

  180. Reply
    admin February 22, 2020 at 5:45 pm

    Happy hot tubbing!

  181. Reply
    admin February 22, 2020 at 11:56 am

    Hi Sam Ill email you my contact information

  182. Reply
    admin February 21, 2020 at 11:44 pm

    He Edward, yeah the south seas is an Artesian line and all of those brands are well made.

    if you give me your zip I can find options and consider my private buyer’s service… I shop and negotiate a deal on whatever tub you decide on… its a $250 service and I always save you at least that amount of your best price or I refund the difference. Plus it gives you buyers protection if you have issues you came to me and we will make the dealer or factory stand behind the product.

  183. Reply
    admin February 21, 2020 at 6:17 pm

    Hey jean

    No one is perfect every once in a while I get one of the brand recommendations to go sideways… It happens to everything but honestly, it does not happen often the 5 brands I recommend perform well but it sounds like you are having dealer issues, its ok for an appliance to have an issue but when you don’t get it fixed right away then its crap 🙁

    I will fix this for you 🙂 Ill drop you an email.

  184. Reply
    admin February 21, 2020 at 6:13 pm

    Hey Johnathon, in some areas there are decent choices but you literally are around the corner from one fo the biggest sellers of hot tubs int hew world… and they carry my top brand.
    check them out and say hi to them for me I know them well.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    cryan005@sympatico.ca
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.7View in Google Maps

    You also have an Artesian dealer down the road in Guelph which is in my top 5

  185. Reply
    admin February 21, 2020 at 3:42 pm

    Hey George.

    Yeah for sure Artesian who makes Tidal fit is made in Vegas…

    Try

    Creative Spa Designs
    Artesian, (Island, South Seas, Garden)
    Remove
    Details from Google Maps
    4145 S Grand Canyon Dr ste 105 b, Las Vegas, NV 89147
    creativespas.com
    +1 702-307-3900
    4.6View in Google Maps

    Also, Coast makes good reliable products sold here:

    Hot Tub Liquidators
    Status Unverified:

    Sells coast spas, but also sells Artesian Tropic which is a brand we stand by.
    Remove
    Details from Google Maps
    129 N Gibson Rd, Henderson, NV 89014
    http://www.hottubliquidators.com
    +1 702-450-7727
    4.4View in Google Maps

  186. Reply
    admin February 21, 2020 at 3:31 pm

    Hi Ross

    Wellis is a lower end euro made product, I would not recommend it there are way better brands available for the money.

    Try Soakers they do artesian, great brand, or Leisure Pool & Spa in Ogden, UT 84405
    leisurepoolandspa.com
    +1 801-392-5923

  187. Reply
    admin February 21, 2020 at 9:21 am

    They are both good tubs, I think the Artesian will edge it out a bit on insulation its definitely a higher R-value system but PDC does a pretty high-end perimeter system, I would think the running cost difference in cold clime would be $4-5 a month so not really a game-changer.

  188. Reply
    admin February 21, 2020 at 9:18 am

    Hey Bob

    Master3rpur is UV its reliable tech and they pump the ozone through it so it what a lot of brands call AOP, better than the old salt systems for sure but frankly no Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… Its lower chemical, easier to manage, healthier, and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets. https://hottubuniversity.com/spa-marvel-us/

    Yes they glue and clamp No problems with RO filtered water other than the slow filling time, as long as its not run through a softener…

  189. Reply
    admin February 21, 2020 at 9:14 am

    Hi Mike

    It depends on how much disposable income you have. the shell is likely ok and if you replaced most of the guts you should have a few years of good running.

    75 is a tough size, most range around 84″ and typically the smaller ones like this are shallower as well.

    There are a lot of independant service guys around you, personally, if yer replacing it go with something that has better OEM parts, these brands that use proprietary parts kill you.

    I noticed on the event list there is a big sale in Reno, worth checking out, some of these events are bullshit but this one is run by the biggest seller of hot tubs in North America probably the world, he sells like 7000+ hot tubs a year and his prices are ac couple grand less than I typically see them and he sells good brands.

  190. Reply
    admin February 20, 2020 at 5:45 pm

    what year is it?

    and the heater is nothing you can change the core to 5kw for like $40 easy diy fix

  191. Reply
    admin February 20, 2020 at 5:43 pm

    Hey Bob

    these guys have been around for almost 30 years… solid dealer.

    Aqua Spas
    Remove
    Details from Google Maps
    6024 S College Ave, Fort Collins, CO 80525
    aquaspasinc.com
    +1 970-226-3353
    3.9View in Google Maps

  192. Reply
    admin February 20, 2020 at 5:41 pm

    Hi Fred

    Balboa are great for control and heating systems, the motors are the same as most, nothing special.

    They brace thin shells with metal, its a bandaid support, the best shells are hand-rolled fiberglass acrylic with a vinyl ester resin core… They do not need any bracing they are built like a boat hull and self-support.

    It’s an inexpensive low R-value system, they use 2″ of blue max (around R-6 and reflective copper R-3) good systems use a much more expensive expanding foam system and hit R 15-20.

    Its and ABS plastic bottom pan.

    Removing insulation does not null any warranties, they are using sleazy fear-mongering techniques…

    No clamps… It a lower-middle tub from a quality standpoint.

  193. Reply
    admin February 20, 2020 at 4:37 pm

    Crazy. I thought they were one of the better ones…

    looking into it they do seem to have decent evaluation modes, and frankly, the ones that can be bought Hotsprings (which is Cladera) and Jacuzzi (which is the next big corporate equity investment owned group) spend scads on this end of the business if they could by one of the top organic rating groups they would 🙂

    I think the reality might be that the ones you cant buy rate these three low and the ones you can rate them high…

  194. Reply
    admin February 20, 2020 at 4:29 pm

    They are all well built.

    The Nordic should be the cheapest followed by the Clarity and then the Beachcomber The clarity and the BC are built to the same standard with mostly the same parts and performance, the Nordic is a plastic shell and inferior insulation.

    They are very different spas the clarity dealer will also offer the Ochos Rios which is better than the Nordic on Jetting, and insulation and shell construction and should only be $500 more… its a better option for sure.

  195. Reply
    admin February 20, 2020 at 4:29 pm

    They are all well built.

    The Nordic should be the cheapest followed by the Clarity and then the Beachcomber The clarity and the BC are built to the same standard with mostly the same parts and performnce, the Nordic is a plastic shell and inferior insulation.

    They are very different spas the clarity dealer will also offer the Ochos Rios which is better than the Nordic on Jetting, and insulation and shell construction and should only be $500 more… its a better option for sure.

  196. Reply
    admin February 18, 2020 at 11:41 am

    Hi Michael

    In my opinion, the first two are bad choices for a number of reasons, the least of which is they are charging way more than they are worth pretending they are some elite build quality when the reality is they are just elite branding and marketing specialists… That’s not even getting into the proprietary parts game they use that I think is just a bad decision for any end-user…

    On the other hand, the Artesian is reliable, well built well insulated and has a solid reliable OEM parts list so you have much better parts availability and it competitively priced…

  197. Reply
    admin February 18, 2020 at 11:37 am

    Hey Dan

    They sell through dealers I think they have around 150 dealers or so. On the west coast, there is a dealer who sells up and down the coast through event sales, he also has a retail location, and some dealers do home shows and events…

    In some areas local dealers are critical and in some areas, the pricing at the event sales is no better than retail, also some areas have dozens of independant service centers that just fix hot tubs which again makes it safer to buy from event sales so it really depends on where you are…

    For instance in Grand Junction there are 4 independant service guys that just fix hot tubs in the SpaStar app just click request service and as long as yer not in one of the scammy brands with the proprietary parts you will have a service guy arranged that easily.

    Also things like online chemicals and filters through Amazon Prime, and apps like spastar again take care of a lot of what local dealers were needed for…

    The times they are a-changing…

    Locally most fo the stuff you have available I would not touch but there is Family Time Spas that sells Artesian, def your best choice fin the local market, then Maybee Bullfrog sold at Watermark Spas & Pools Inc.

    The other option is hire me as a personal buyer, its $250, I always save you that much at least and I can get you options from wholesalers. my average is between $400 and $1400 I save you and it gives you the added protection that after the sale you can get me to intervene in any issues you can’t get resolved with the dealer or wholesaler… its a pretty great service and if I can’t help you I refund it, so far only refunded one and I get around 20 a month

  198. Reply
    admin February 18, 2020 at 11:22 am

    Hey Lou

    So Bullfrog is now using Gecko heating and control systems 🙁 That along with the shell deff knocks them out fo my recommended brands. It’s not a nightmare brand and still the best option in your area.

    you have two options, get pricing and buy it, or hire me as a personal buyer, read through the comments on the bottom of the page, I always save you at least my fee and You get buyers protection so if you ever need me for disputes with the seller I will step in and help.

  199. Reply
    admin February 18, 2020 at 11:07 am

    Hi Jay.

    I’m not a fan of the proprietary parts game, look what it did to the appliance industry… It took appliances from lasting 20 years with easy repair and parts sourcing to lasting 5 years and not worth fixing… The same thing is happening t the hot tub industry and its reflected in both these companies Consumer report ratings… Rule one is to make sure you have an open-source parts list so no asshat can hold you to ransom for parts… Plus the price is wack… They really are mid-performance mid-quality brands sold at super-elite prices not based on anything more than fantastic branding, marketing, and advertising.

    Coastal Spa and Patio Store in Placentia Does Artesian and they sell some of the goofy brands like above… I’ve been seeing companies list the brands I like on their sites then they just try and spin you into the crap they sell I would not consider any of the other lines they have.

    Spa Tekin in Torrance sells Nordic which if you are looking for entry-level stuff is decent

    The West Coast is dominated by few wholesalers and event sales right up and down the coast, they account for like 7000+ spas a year (local dealers might do a couple hundred) and frankly its why there are so few retailers there, the cost of brick and mortar is just too high. In some areas these wholesale deals are a shit show, the prices are the same as retail and the service levels can be dodgy but these event sales on the west coast have been going on for decades so now there are dozens of independent service guys around so frankly, you have as good or better service levels than retailers in a lot of cases because these independant service guys just fix spas… Plus with things like drop-shipped chemicals from amazon prime and apps Like SpaStar that help you with water chemistry and troubleshooting and even get you hooked up with our service people for warranty work on almost any brand, there is not a lot you need a local dealer for and they are a lot more expensive.

  200. Reply
    admin February 17, 2020 at 3:27 pm

    Hi, Whiteswan Pools & Spas in Oxnard do some crappy lines but they also do Coast and Artesian which are solid. they may try and “Upgrade” you to Caldera or Jacuzzi but the only real upgrade would be the cost and profits 🙂

  201. Reply
    admin February 17, 2020 at 12:51 pm

    Hi Terri

    Bellingham is a good little market, I have a lot of contacts there including a delivery guy and 3 or 4 independant service guys. so if you stay away from the big corporate marketing brands with the goofy proprietary parts like Sundance and Hot springs you should be solid out there.

    I’ll send my number and we can talk.

  202. Reply
    admin February 16, 2020 at 1:07 pm

    Hi Vanessa!

    So I dug into the area again and a lot has changed since Vince went bust down there.

    There are a bunch of new hot tub service companies, Vince had a lot of tubs in the market and these guys likely are his ex-service guys who have branched out on their own which means you are pretty good for coverage for service if you avoid the stupid brands with the cheap proprietary parts with all the built ion planned obsolescence.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub it puts you in touch with us and we can hook you up with service people… Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  203. Reply
    admin February 16, 2020 at 1:01 pm

    Stay away from jacuzzi, overpriced middle of the road and full of proprietary parts which have to come from Mexico… the best thing about that brand is the branding.

  204. Reply
    admin February 16, 2020 at 12:56 pm

    Nordic is a solid tub

  205. Reply
    admin February 15, 2020 at 5:02 pm

    Hi Russell

    neither one are badly manufactured tubs, they are very similar in the build quality, insulation, and parts. BC has better quality control, Coast has better performance. both are good buys.

  206. Reply
    admin February 15, 2020 at 5:00 pm

    Hey BJ I wish I had of clued into my initials and been a CJ 🙂 life’s Missed opportunities 🙁

    Spa boy really does not save you any time or make life much easier. One of the keys to reliable easy to maintain water is Total Alkalinity which is the ability of the water to stabilize pH… you need to dip a strip every week to test Alkalinity and when you do you get the pH and Chlorine reading anyway 🙂 zero time saved… These guys are big on spin and BS low on build quality and parts. move on.

    Cavanna has had like a 90% failure rate over the last 5 years… the engineering is a mess, I sold loads of them and they all broke most fatally… don’t go there…

    check out Artesian at Grand traverse Leisure or PDC at Phillips Lifestyles.

    I also have a good local service guy there so you could look further afield.

  207. Reply
    admin February 15, 2020 at 4:49 pm

    Hey Sean

    I fellow Hammertown boy 🙂 went to Orchard park secondary… small big world!

    Dude, I was recommending Marquis for a few years, but stopped, I don’t know what up but between some big upper management issues and some seriously shoddy QC I really can’t recommend them, I really hope they get their shit together, I might grab another tub and see if its the same shit show as the last one but right now I just can’t endorse it… way too much doggy shit going on, like refusing to let me see the factory to verify build standards.

    The Beachcomber is definitely the best built of the two… but beachcomber is full of shit with the jet count bullshit… they call every nozzle in a jet a jet 🙂 the entire rest of the real world calls a jet a jet 🙂 performance-wise the marquis will blow it away.

  208. Reply
    admin February 15, 2020 at 4:36 pm

    Honestly, I don’t know… Both are decent tubs and good options, Really disappointed that BF is on Gecko now… takes them out of my top 5 list for sure. I think between the better performance and the control system id say the Coast.

  209. Reply
    admin February 15, 2020 at 4:28 pm

    The San Miguel is a little roomier and has similar jetting to the TS120, they don’t make 120’s anymore so it must be a 2018 unit?

    Both are reliable well-built units, really its more personal preference than anything, I think the 120 might have slightly better neck jetting.

    a simple patio stone base is great for any tub, take up the topsoil, level and tamp and drop on a couple of patio stones, the San Miguel is a one-piece construction so it can literally be dropped on any hard level surface.

  210. Reply
    admin February 15, 2020 at 4:22 pm

    Hi, David, I called and left my number, text first 🙂

    Not a lot to buy near you there is a local service guy called JD spa service though so you can buy just about any brand that uses the good OEM parts.

    my first stop would be Debbie and mike they are awesome 🙂

    Niagara Hot Tubs
    SpaStar, she will download app and will sign up

    Phone: 905-684-0770
    info@niagarahottubs.com
    http://www.niagarahottubs.com

    Debbie is the owner and her email is info@niagarahottubs.com
    Remove
    Details from Google Maps
    227 Bunting Rd Unit F, St. Catharines, ON L2M 3Y2
    View in Google Maps

  211. Reply
    admin February 15, 2020 at 4:13 pm

    I like Master for sure, I also like Artesian, Coast, Beachcomber and anyone else doing at least the main 4 things and I like them all for the same reasons…

    – They use hand-rolled self-supporting shells.
    – They use the top readily available competitively priced reliable OEM parts.
    – The take the time to glue and clamp the plumbing lines which means you are likely leak-free on the plumbing for life.
    – The spend the money on the top full-foam insulation systems.

    The beachcomber and the Coast are the only two of that group I would touch. Both similar quality and build, Beachcomber tends to have better quality control but stay away from Hybrid… its old tech… Coast has a better performance by a long shot.

    The Arctic has a good shell, but proprietary parts which is a total deal-breaker, no clamps on the plumbing and inexpensive low R-value insulation.

    The Hydropool is a cradle supported shell, good parts, low R-value cheap insulation system. Forget self-cleaning 🙂 all tubs effectively remove debris from the water, and floor suctions are a bad idea, they bleed a lot of heat through conduction because you have to run water under the floor where there is little insulation and there is zero advantage… any debris small enough to go into the self-cleaning holes is small enough to get stirred up into the filtration system 🙂 they were bought by a big US equity investment group, great marketing, mid-grade tub all around.

    Dynasty is one of the worst tubs I’ve ever seen and so many people reached out after this video with nightmare stories…

  212. Reply
    admin February 13, 2020 at 1:35 pm

    Hi Adrian

    Size – be warry of the 2 person versions unless it really going to only be one person and your not a big man. Otherwise, you will displace water right out of the unit and have to top it up with water after every use.

    Water Purification – While UV is pretty good no matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee on the jets.

    Durability- One of the best things for guys like us is a really durable non-slip non-scratch shell… they call them rotomold spas and they range from absolute junk to really well made, efficient durable spas. my best advice would be http://www.getawayhottubs.com or Nordic spas but the insulation, colors and shell thickness is better on getaway. there is a dealer on the mainland that sells them. Fraser Valley Hot Tubs 32912 Mission Way unit 10, Mission, BC V2V 5X9
    http://www.fraservalleyhottubs.com 1 604-618-4198

    The US tubs are the same as available here there is not really much lag except on possibly new companies but we want to stay with groups with a track record anyway…

    I would not build my own tub even being a competent handyman and having access to all the parts…

  213. Reply
    admin February 12, 2020 at 4:17 pm

    Hi, I have emailed your personal details text me to arrange a time to chat and see what we can find for you.

  214. Reply
    admin February 12, 2020 at 4:14 pm

    calling now 🙂

  215. Reply
    admin February 12, 2020 at 3:40 pm

    Hey Andrew, its a good well built tub.

    im not sure if they install as well but here are some good places to start.

    ABC Hot Tub Experts Repair Service
    Remove
    Details from Google Maps
    7520 Coatney Rd, Knoxville, TN 37920
    http://www.seviervillehottubrepairs.com
    +1 865-216-6793
    5.0View in Google Maps

    A1 Spa & Hot Tub Services & Repair
    Remove
    Details from Google Maps
    Knoxville, TN 37918
    +1 423-887-4880
    3.5View in Google Maps

    Spa Doc Hot Tub Service
    Remove
    Details from Google Maps
    109 Co Rd 887, Etowah, TN 37331
    http://www.spadoc.co
    +1 423-829-5926
    4.2View in Google Maps

  216. Reply
    admin February 12, 2020 at 3:36 pm

    Except the numbers are not that far off they are both massive groups in the top 3 worldwide. Its hard to say for sure but HS might edge out master by a factor of 1.2 or 1.25 certainly not by the factor of 10 you infer 🙂 if you go by dealer locations they beat them by a factor of around 3 but… The average dealer does around 200 tubs a year… Master does a lot of events and they, for instance, have one dealer that does almost 7000 units on the west coast alone and around a dozen dealers in the 1000+ unit per year range.

    Even if you went with crazy numbers it does not account for the discrepancy, but that is the proprietary parts game.

    Hot Springs is the best marketing company in the game, and they have a great corporate profit model, I have a lot of respect for their business acumen! if you are buying stock in hot tub companies they are a good one but if you are an end-user looking for a hot tub, You want better build quality, less money spent on the hype and the 90’s style branding and marketing and an easily sourced, reliable, competitively priced parts list…

  217. Reply
    admin February 12, 2020 at 3:21 pm

    Hey, David sorry man I missed this!

    I will give you extra work 🙂

    do you want this tub for Fla or for port Colbourne?

  218. Reply
    admin February 11, 2020 at 6:05 pm

    Hi Pricilla

    I have nothing around you for any decent brand.

    I think we might have to look out of the local market.

  219. Reply
    admin February 11, 2020 at 6:02 pm

    Wow Diamonte went out fo business a while ago, they were ok

    We can likely get you parts if you need them.

  220. Reply
    admin February 11, 2020 at 6:01 pm

    Hey Jim

    First off use Spa marvel… It is the best low chemical easy to use option for water care. Get it here and not only is it guaranteed the lowest price, but it also has a 100% money-back guarantee if you don’t like it including shipping…

    Second, get the app called SpaStar it helps you balance the water easily and troubleshoot problems.

    In general avoid soap and lotion getting into the spa, use a spa ball and p[ut a little defoamer in if needed to get rid of foam.

  221. Reply
    admin February 11, 2020 at 5:51 pm

    Hey Ken

    In some cases you are right and some you are not.

    I see the exact same thing at retailers all the time, everyone has the MSRP jacked but no one really gets those numbers 🙂

    Also, some of these guys go from location to location and often sell floor models on the agreement that they can use them at the next show. So sold signs on spas at opening doesn’t really mean anything.

    While you do have added costs at these events you are overlooking the volume of sales. When a dealer sells a couple of hundred spas they get one price, if a high volume dealer does a couple of thousand spas they get another price entirely, plus if they are selling 50-100 spas at an event they don’t need to make the high margins brick and mortar retailers do.

    10 years ago I would have agreed with you and in some markets and with some brands I do agree, but there are markets where you can definitely get a better quality tub at a far better price than the local retailers offer.

  222. Reply
    admin February 11, 2020 at 4:59 pm

    Kevin and the boys at Atlanta Spa and Leisure are awesome.

    I visited them back in Mar 2018 and run a good shop with good service and backup.

    The price sounds solid for that tub with an extra warranty for sure.

  223. Reply
    admin February 11, 2020 at 4:42 pm

    ill email you contact details.

    Sorry for the delay, the site traffic is up over 100% from last year and we already were seeing 96,000 hot tub buyers a year generating 5000 personal responses…

  224. Reply
    admin February 11, 2020 at 4:40 pm

    Hi David

    Man, I remember the days when hot tubs lasted 16 years 🙂 this world is crazy, we have the technology to build stuff to last but instead engineer it to fail 🙁

    In some areas, you need to stay with the local dealer but I literally have 7 independant service guys registered with my within 30 miles of you so I would not be concerned with buying out of the market as long as we stay away from the goofy proprietary parts.

    Yer gonna get lighting and waterfalls no matter what 🙂 but I agree with staying away from music systems… hot tub guys charge 3x what they are worth and they are middle of the road.

    I like the bigfoot blasters but more importantly, make sure if you don’t get them that you do not get the damn foot domes!!! nightmare, you trip on them all the time!

    I know the guys at Davids they are solid and if you really want massage the Twilight is the only tub out there I can find with the high flow 3.5″ jets in the neck and shoulder area 🙂 they kick ass, everyone else uses the cheap little 1.5″ low flow jets in this area and its crap.

  225. Reply
    admin February 11, 2020 at 4:32 pm

    We have a few good dealers, a lot of crap and tons of great service guys around you.

    we can get you set up with reliable people at the right price and when you come through the private buyer’s service if you ever have issues we will step in and make them fix it… no one wants me yelling about bad customer deals 🙂 way too many hot tub buyers come to me so dealer snaps to it when we get involved… it really guarantees you that extra level of support.

  226. Reply
    admin February 11, 2020 at 4:25 pm

    If you mean the Artesian South seas model Rio then its well built and in the middle for performance.

  227. Reply
    admin February 11, 2020 at 4:23 pm

    Hey Julie

    both are well built but the cayman is a much better massage spa.

    depends on what you want. if you are really gunning for a higher-end massage then it might be worth it.

  228. Reply
    admin February 11, 2020 at 4:21 pm

    Hi Joe.

    Catalina is middle of the road, its a less expensive cradel supported shell and I do not like gecko control and heating systems, its better than the proprietary stuff from Jacuzzi and hot springs but nowhere near as good as balboa.

    Def the best-built fo these brands are the Masters and the artisans with the Bullfrog being a decent third, the others I would not even have in my list of possibles. the Grand Caymen and the master you say are too much but these two tubs are crazy therapy models… if you compare the lower endsf fromt hese two you will be at the same perdormance level as the jacuzzi, hot sprinfgs and bullfrog but still have better build quality and way better parts.

  229. Reply
    admin February 6, 2020 at 6:38 pm

    Hey there Joe

    I know the owner pretty well, solid guy and they have been doing business there for like 30 years.

    I don’t do pricing too much but its lower than I would expect for a 900 for sure.

    Its a super good spa, well made, good parts, great insulation, its in my top five brands for sure.

    Make sure you download the SpaStar app it makes everything easier esp for noobs 🙂

  230. Reply
    admin February 6, 2020 at 8:05 am

    Great news! Happy to help.

    And thanks for the business ill get someone to contact you.

  231. Reply
    admin February 6, 2020 at 8:04 am

    Hey Ben

    hard to say but I would expect it to be in and around the $10-$11k mark

  232. Reply
    admin February 6, 2020 at 8:02 am

    Hey Ed

    with apps like SpaStar where you can get help with water chemistry and troubleshooting and even request service, and in an age where you can buy chemicals and filters online if you live in an area with a good independent service guy local dealers are not nearly as important as they used to be. You have 6 independent service companies within 50 miles of you…

    All three are good tubs.

    Quality-wise the artesian and Master beat the bullfrog primarily because of the shell construction, the BF uses a less expensive weaker plastic shell that requires pedestal supporting, the other two do the top of the line hand-rolled self-supporting shells.

    Performance-wise the twilight and LSX have the best neck and shoulder jetting with 4 3.5″ high flow therapy jets while the artesian and the BF use 1.5″ low flow jets for this which just does not cut it for big tough muscle masses like neck and shoulders. the TS also has the highest number of the more expensive high flow therapy jets

    both the artesian high end and the TS have the big monster jets where again the BF has ver little for feet.

  233. Reply
    admin February 5, 2020 at 1:59 pm

    either work well, Ion tech reduces organics, I like it in conjunction with enzymes which are really good at attacking inorganics. buy this shit… it’s the bomb

  234. Reply
    admin February 4, 2020 at 5:45 pm

    Elko spas:

    The Artesian and the PDC are far better-built tubs, they also have better parts. Anyone pushing saltwater is a shark, its outdated tech there are way better systems out there and in Canada, they are banning most of those systems and generators as they have been found to be producing toxins in some systems. The reality is Hot Springs is a great marketing company selling middle of the road hot tubs at super high prices.

    When they pull this bait and switch shit you need to run, lots of people pretend to carry multiple brands, they might even have one on the floor but they just do it to shoot down the other brands, I would say your gut is right on this, sleazy sales techniques but these big marketing brands are all about the spin…

    Graves pools and spas:

    So Sundance was recently bought by another of these big corporate equity investment firms, again great marketing but goofy proprietary parts and way too much money. I always say when you are buying a tub from the branded marketing groups cut them 2 checks… One for 70% of the price fr the actual tub and one for 30% of the price for the marketing, branding, and advertising that tricked you into thinking it was high end 🙂

    The Bullfrog is a good tub I would put it just behind the artesian and PDC but way ahead of the hot springs and sundance.

    Man the prices you are getting are all pretty damn high!

  235. Reply
    admin February 4, 2020 at 4:40 pm

    Hey Bev.

    It does not get much better, the Phelps is built really well with the best parts and a solid insulation system if you can afford it buy it.

  236. Reply
    admin February 4, 2020 at 4:27 pm

    build wise it is well made with good parts and good insulation.

    The problem with tubs this size is unless you are two tiny people when you get in the water overflows and you need to refill it after use… its really not very practical.

  237. Reply
    admin February 4, 2020 at 4:14 pm

    Maybe 🙂

    is it parts only or parts and labor and is there a call-out charge on the service?

    The truth is you never know and it has more to do with your risk aversion level than anything else… roll those dice baby!!!

  238. Reply
    admin February 3, 2020 at 8:04 pm

    Dude so many questions…

    You have an area where I can get you factory-direct pricing on so many models.

    Yes likely a crane, we should start there and get local quotes.

    ill email you and see if I can help 🙂 and then you can pay me with love and hospitality in your lovely paradise 🙂 Im in Canada and freezing right now!!!!

  239. Reply
    admin February 3, 2020 at 7:49 pm

    Somewhere in the middle, like 80% of the shit out there…

  240. Reply
    admin February 3, 2020 at 7:47 pm

    While I totally agree that the the Arctic is crap, you are now recommending another crap brand that has the same exact marketing strategy and build quality… Both these companies are building middle-grade tubs and spending scads on 90’s style branding and marketing and are full of crappy proprietary parts!!!

    Yer either a dumb ass dealer posting shite on my site or yer a consumer about to jump out of the frying pan and into the fire… for god sakes man think outside the marketing box.

  241. Reply
    admin February 3, 2020 at 7:41 pm

    It depends on the area.

    I don’t have a lot of resources on the ground around you which means yer kind of tied to local dealers and most of them are backward thinking and don’t service tubs bought from away 🙂

    if you call around and say you bought a Costco tub and ask if they service them, then you will know if you can get good local service. if they all say no then they suck at service because anyone on the ball knows there is good money in good service and it also means their service is likely middle ground because if its top-notch they will service all brands except the goofy shit with proprietary parts cause its just such a hassle…

    Bullfrog is the best of that lot for sure…

  242. Reply
    admin February 3, 2020 at 7:34 pm

    Nope, they are like p[eas and carrots, I use both… likely overkill but I like it clean and easy

  243. Reply
    admin February 3, 2020 at 7:33 pm

    Hey Kyle

    1. the return was likely a fault that the dealer did not feel comfortable with fixing, and the fact that the factory fixed it is good because it would have been done right.
    2. Yeas and no… well water is random and changes so get an x-10 filter… or get it delivered from a municipal source…
    3. yeas and no it depends on yer usage… a tbs is a lot of chlorine if you want to go to super-low levels and make the water easier to manage and last longer get this shit… All the brands exaggerate the chemical reduction systems

  244. Reply
    admin February 3, 2020 at 12:14 pm

    Hey Kevin

    I just sent my contact details to text me and we can arrange a time to talk.

    You are dead right on everything in the first paragraph, The tidal fit was a top tub with PDC building the shells and now its been bought by an equity investment firm with a history of being the best marketing company in the game… The Tidal fit is the best of that lot for sure but the size is a concern for a big guy especially with the design of that unit… such inefficient space usage, the steps come out way too far and the swim jets protrude so far into the water…

    American whirlpool is not a nightmare brand, but the insulation (not such a big concern to you but critical in northern climes and there is nothing revolutionary about it, its Thinsulate (R-1.6 for the 80gm fiber, then 2″ of Bluemaxx (r-7 then a reflective barrier (r-1.5) it’s about 1/2 the R-value of the well-foamed units.) and general construction are not on spec with the top stuff. also again its a really inefficient use of space… look how far into the tub the steps run and again 18″ wasted at the far end, the usable pool space, especially with the narrow 90″ width, is not great compared to some roomier units.

    You can order metal frames on most tubs but I say stay away! galvanized metal does not hold up well with chlorine, it’s super noisy, and if the shell is well made there is no advantage.

    Anyone telling you you can cut corners on the subgrade is a fool… What if you had an LED light on the side of the tub go? what about a leak? its bad advice given to make you think that you will save money by buying the brand… always do proper ground prep and

  245. Reply
    admin January 31, 2020 at 11:16 am

    Hi Jesse

    Im not a real fan of hot springs for a few reasons.

    The vanguard uses a shell that is supported by high-density foam. there are a few problems with this. first off the shell is not that strong, nowhere near as strong as a good hand-rolled self-supporting fiberglass shell and second, the high-density foam encases the plumbing this foam turn rock r=hard which ios ok for the shell support but a nightmare for leak repair and detection. its a cheap way to do it and there are some serious drawbacks.

    The second thing is proprietary parts and this is huge. I would never buy a brand that does not use a readily available high-quality parts list.

    The vanguard is quiet but so is every spa that uses a circ pump or any spa that uses a good vibration mitigation system.

    The story sounds good but its one i hear all the time 🙂 there is always a reason why these spas get returned and its rarely the reason as warm and fuzzy as this one 🙂

  246. Reply
    admin January 31, 2020 at 10:38 am

    Hi Kevin

    In some areas buying from out fo market is not advisable, in others its the way to go and it all has to do with what resources you have in that area… In west coast markets retailers are dying and people have been buying from remote markets because its a lot cheaper and that has created a huge resource of independant hot tub service guys, in your area, there are 8 service guys (yellow marks) registered with my within 30 miles of you so you won’t have service issues especially if you run the SpaStar app. it put you in touch with us if you have a service request or issues and we can get it sorted for you.

    Of those brands the TS8.25 har two things that trump the other two. first, it has way more of the expensive high flow therapy jets and second, the neck and shoulder seat kills… The other two have little low flow 1.5″ neck and shoulder jets the TS has four fo the 3.5″ high flow pulsars, those little jets are crap for big tough muscles like yer shoulders and neck. you can also flow almost twice as much water through the main therapy seat because you can divert one large pump to just that seat.

    I don’t like the 24 hr circ pumps read this:

    Filtration systems are a gimmick… they all work well…

    using a lot of pumps is not really an advantage… it means you can only have 3 hp to the main seat, with a diverter system you can pout a whole 6hp pump tot he main seat.. read this…

  247. Reply
    admin January 31, 2020 at 10:20 am

    I spoke to Jan at Spa marvel and she confirmed that you can indeed use this with hydrogen peroxide.

    The best thing to do is order it here and take a bit and put it right on your skin in a small area to see if you have a reaction if you do then return it and we will refund it, if not dump it in and away you go.

  248. Reply
    admin January 30, 2020 at 5:34 pm

    Leisure Pool & Spa
    Remove
    Details from Google Maps
    130 36th St, Ogden, UT 84405
    leisurepoolandspa.com
    +1 801-392-5923
    3.5View in Google Maps

  249. Reply
    admin January 30, 2020 at 5:32 pm

    Lazyboy is just a private label and everyone I have ever seen was just cheaply made and poorly insulated.

    You live in a lovely area! I have been to Blind River a few times we used to vacation up there 🙂

  250. Reply
    admin January 30, 2020 at 3:55 pm

    Hey Daniel

    try the Garden spas by artisan at family leisure in Nashville

    also, look at the getaway hot tubs and the clarity spas from these guys:

    Hice’s Pool Spa & Patio
    Status: HTU Approved
    Brands: Master, H2x, Clarity, Twilight

    These guys have a great line of spas and good service.

    Owner: Gerald
    Dealers #1 931-455-2500
    Remove
    Details from Google Maps
    507 W Lincoln St, Tullahoma, TN 37388
    http://www.hicespool.com
    +1 931-455-2500

  251. Reply
    admin January 30, 2020 at 3:44 pm

    The Artesian is a better than the sunrise for sure hand-rolled self-supporting shell, full foam, and good parts. it should be considerably more money though.

    Go check out leisure works and look at the Master spas lines build the same as the artesians but they do some higher end massage spas as well.

  252. Reply
    admin January 30, 2020 at 3:29 pm

    Hey David

    The Artesian is much better built but make sure it comes with the full foam upgrade.

    on par would be the Getaway Hot Tub Ochos Rios and in the high-end massage class the Twilight 67.25 both available through Fraser valley hot tubs.

    Fraser Valley Hot Tubs
    Master Dealer
    Remove
    Details from Google Maps
    32912 Mission Way unit 10, Mission, BC V2V 5X9
    http://www.fraservalleyhottubs.com
    +1 604-618-4198
    5.0View in Google Maps

  253. Reply
    admin January 30, 2020 at 3:25 pm

    The spa Boss is Capo industries its a good brand, the actual chlorine, ph, and alkalinity chems don’t really matter they are all chemically the same, just the add-ins like Spa Marvel differ.

  254. Reply
    admin January 30, 2020 at 3:24 pm

    Hey Ted.

    Cape pool and spa design do artesian which is a great build quality and parts list they do units from entry-level to mid-upper massage therapy.

    There is a good service guy called Kirbys Pool and Spa Repair in South Dennis. You could check out the guy in Woburn who does master spas as well, the twilight and LSX models have the best neck and shoulder massage seats and are built the same as the Artesians.

  255. Reply
    admin January 28, 2020 at 11:02 am

    Hey Alice, its nice comments like this that keeps me going some days 🙂

    Buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee on the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

    ill email you a tip sheet for the chemicals.

  256. Reply
    admin January 28, 2020 at 10:58 am

    It could be condensation on the heater terminals. When you drain a tub and then refill it with cold water sometimes condensation will form on the heater terminals.

    the easiest way to fix it and a good safety measure to stop the tub from freezing if there is a bigger issue is to put a small space heater on low heat safely in the area where the motors and control system is and put the side back on. just try and reset the breaker every 4 or 5 hours it might just come on. If it does not after 12 or so hours put a call in for service, it could be the ozone generator or the heater.

  257. Reply
    admin January 28, 2020 at 10:43 am

    Hey, Kevin.

    ill email you a sheet and download the spastar app! its free

  258. Reply
    admin January 28, 2020 at 10:32 am

    MIRA is a price point tub with the build standard you would expect in a price point thot tub. It uses a good parts list but I hate those ABS plastic shells with the polyurethane backings, cheap to build but not strong enough to support its own weight, they usually have to put props and supports under the shell to keep it from breaking. I want a good hand-rolled self-supporting shell. And some goofy green tech insulation they allude to… likely radiant or cheap batton insulation.

  259. Reply
    admin January 27, 2020 at 3:52 pm

    Hey Tim

    I just emailed my phone number.

    The master, PDC coast and endless are your top 4 the cat should be a lot cheaper but its not built to the same spec and the parts are not as good esp the heating and control system.

  260. Reply
    admin January 27, 2020 at 2:39 pm

    Hey Nick.

    Its a decent price for a mid-end tub. they use a lesser expensive cradel supported shell and the insulation again is a less expensive low R-value system. If you used Rockwool insulation in a house you would need 6″ to meet code they use 2″ which is about R-6. the good full foam systems are nearer to R-20 average.

    You should be able to get higher spec tubs for similar money whats yer zip code?

  261. Reply
    admin January 26, 2020 at 12:18 pm

    Both solid brands but the TS and LSX beat them for performance, they are the only tubs out there with four 3.5″ neck and shoulder jets, and the TS has more of the high-end 5.5″ large therapy massage jets than any other tub

  262. Reply
    admin January 26, 2020 at 12:16 pm

    hey Sharon

    1st off it could just be condensation… or it could be a failed heater.

    open the side where the equipment is, put a small space heater safely in the area and put the side back on, this will keep you safe from freeze up, keep trying the breaker and get in touch with service…

    download the spastar app run the troubleshooter…

  263. Reply
    admin January 26, 2020 at 11:44 am

    Hi Jan

    So both these tubs were in my top tier for years but From Artesian, I had open communication and they got me into their factory to verify production standards, etc. From Marquis I got stonewalled, they seemed to be keeping me away no matter what even when I was int he is and would to the factory tour for free! I got suspicious and bought a brand new one… it was a mess… 3 leaks, less than half the plumbing lines clamped, poor quality control.

    Microsilk has no science backing up any of the claims, I spoke to a GP and 2 dermatologists they all said it sounded dubious and when I asked marquis for any supporting doc to their claims I got nothing…

    In my opinion, the Artisan will be a better built, better performance and equal on efficiency, I am also not a fan of the 24hr circ pumps, I think they are a gimmick.

    The best thing for skincare in a hot tub is the add-ins like Spa Marvel. way lower chemical levels than AOP and better for your skin.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  264. Reply
    admin January 24, 2020 at 3:26 pm

    Hi Ryan

    the lights are daisy-chained to the light module in the front area.

    The first step is to take off the front panel and find the light module, it will be a small plastic box with anywhere from 2-6 grey wires plugged in, look for any that are loose and look around the area for any that fell out during moving.

    If your sure they are all in tight then take the side off where the light stop and again find the wires and make sure they are plugged in but im gonna bet you find it in the front.

    hit me up if you need parts or filters!

  265. Reply
    admin January 24, 2020 at 3:23 pm

    So I just looked online and it looks like the event is by a guy called John Erickson, I know him well 🙂 he is the biggest seller of hot tubs in the US and possibly the world I think he does around 7000 hot tubs a year (an average dealer does around 100-200

    He carries good lines that use good readily available OEM parts, in some areas I would be concerned about service but I have 8 service guys registered within the area and 2 within 20 miles of your location (had to guess from Ip address but somewhere around Yacolt?)

    Tall people really like the seating on the Contoured models like the healthy Living line, for crazy massage therapy look at the Twilight or LSX lines.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE! plus if you push the request service button it will put you in touch with me 🙂
    https://www.spa-star.net/

  266. Reply
    admin January 24, 2020 at 9:01 am

    Hi Marcia

    Im assuming you have never had a hot tub before.

    First-time buyers always want a lounger and why not? after all our dryland experience tells us loungers are comfy and they are! but second-time hot tub buyers almost never buy loungers and here is why…

    In a water environment, you float, you don’t notice the comfort features of loungers and they are hard to stay in and take up a ton of room, they are the least used seat in a hot tub with the exception of a very small slice of the population.

    Both these brands are middle of the road build quality and performance hence the price.

    You have 4 great brands around you trust me buying right costs you less over the long run.

    dolphin pools and spas do Bullfrog, just out of my top-rated group.

    Soakers do artesian and Leisure pool and spa do master both top brands also Clear springs in Orem does PDC all these are better options.

  267. Reply
    admin January 24, 2020 at 7:11 am

    Hi joseph

    My stance on filtration is more along the lines of its really not a huge issue either way. also water quality does not have that much to do with filtration it has way more to do with sanitation. all filters do is take the debris out of the tub and frankly, even the cheapo tubs filter effectively. I have never seen any tub with lots of debris floating around.

    I have no issue with the hot springs way of filtering either but its more of their typical marketing spin and bullshit that it is any real advantage. The bit of misleading craziness is that they say that it is 100% filtration! This is just using a buzzword to fool you… How all filter systems really work is the water goes through a filter which cleans all the debris out of the water, then that water gets dumped back into the tub so right away it gets mixed into the unfiltered water… over time more and more water is filtered and after a few hours, there is no debris left.

    The only way to really have 100% filtration is to pump the water through a filter into another container, then once it is all filtered you can put it back into the hot tub so again it does not really matter… All filter systems are good.

  268. Reply
    admin January 24, 2020 at 7:02 am

    Bullfrog
    Nordic
    AW

    In that order and AW barely makes the list and is a serious step down for the BF

    The rest are either overpriced fancy marketing brands with goofy proprietary parts or no go brands.

  269. Reply
    admin January 24, 2020 at 6:57 am

    Both good tubs, the Clarity is all about space the TS all about massage. Clarity is a solid tub with good jetting and stacks up against most of the tubs out there for the performance, TS is really in a class of its own for massage.

  270. Reply
    admin January 24, 2020 at 6:53 am

    its not the end of the world but its not a horrible idea either 🙂

    Your call… Sometimes we do find a new tub has more water issues on the first batch of water but a lot of it is down to overuse and inexperience more than anything…

  271. Reply
    admin January 24, 2020 at 6:49 am

    Brutal

    all you have is the corporate brands and Dynasty… honestly, man marquis might just be your best bet around there its the lesser evil.

  272. Reply
    admin January 24, 2020 at 6:47 am

    Hey Tony

    Thermospas is a lower-end price point tub, typical things like cradel supported shell and lower end insulation.

    I know the Rocklin boys and have been to their shop, solid guys and of the dozens of customers i have sent them I have never had any bad come back.

  273. Reply
    admin January 24, 2020 at 6:45 am

    Salt systems work reasonably well in pools, but with colder water, you need less sanitizer and its typically only on your dermal layer which can take a lot more abuse than your respiratory system. In a hot tub where you are breathing in the water vapor and steam its a lot more of concern. plus it just does not work anywhere near as well in hot tubs and the Canadian health authority just banned tons of the systems because they found they produce a toxin. and remember there is no difference between saltwater hot tubs and chlorine hot tubs they are the same thing, all a saltwater hot tub does is make chlorine out of sodium chloride 🙂

    20 years ago salt was a good improvement I took us for 3-5ppm of chlorine to around 2 ppm but the thing none of the hot tub manufacturers want you to know is that none of the onboard chem reduction systems on hot tubs work anywhere near as well as the add-in products, and of the add-in products Spa Marvel is arguably the best one out there, I have tried dozens of them and this shit works. what it does among other things is it handles inorganics really well and chlorine has a hard time with this so by taking a lot of the work out you can get by with lower levels of chlorine because now it mainly has to deal only with organics which it does really effectively. It also has the other advantages… it stabilizes pH which makes the water much easier to balance and it again makes the chlorine more effective by having the water stable in a range that chlorine works well in, it also protects the plastic and if you use it from new it gives you a lifetime guarantee on your jets, its also cheap and reliable… its a no brainer.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… And if you don’t agree we refund it all including shipping… so far never refunded any on 5 years…
    https://hottubuniversity.com/spa-marvel-canada/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  274. Reply
    admin January 23, 2020 at 5:57 pm

    Hi Martin

    Forget reviews Forbes says up to 70% are fake, its been corrupted by manufacturers and retailers its the new marketing ploy.

    Dude the Evolution tub from Costco is a Strong spa… see this video I did on one.

    And jacuzzi owned by a big equity investment firm and is not a great brand, middle of the road performance and lots of goofy proprietary parts make it a no go for me.

    If you want a solid reliable tub for that money got to Nordic, Dream Maker or getaway hot tubs, they are durable and reliable with good parts and the getaway and Dreamamker have great insulation.

    These guys do nordic or getaway i think

    Fraser Valley Hot Tubs
    Master Dealer
    Remove
    Details from Google Maps
    32912 Mission Way unit 10, Mission, BC V2V 5X9
    http://www.fraservalleyhottubs.com
    +1 604-618-4198
    5.0View in Google Maps

  275. Reply
    admin January 23, 2020 at 3:43 pm

    Aqua Living is a retailer not a manufacturer what brand were you looking at?

  276. Reply
    admin January 23, 2020 at 3:41 pm

    Hey David

    The only good brand near you is Beachcomber, but they are out to lunch on pricing especially considering performance wise all they hit is the middle-end they don’t do any really high-end therapy massage spas.

    There is a master guy in Mississauga call and see he might have service there. he is the brother of one of the biggest hot tub sellers in the country so he has solid pricing…

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

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    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  277. Reply
    admin January 23, 2020 at 3:37 pm

    The only local guy is Tims pool and spa they carry Artesian.

    The area is goofy, hardly any retailers left and loads of service guys, is there a big hot tub sales that happens there regularly?

  278. Reply
    admin January 23, 2020 at 3:34 pm

    Hi Matthew

    That sounds normal.

    Most spas only filter through the filter pump. It’s weird that they filter through pump pone as well but not a concern.

    There is no real difference… How all filter systems really work is the water goes through a filter which cleans all the debris out of the water, then that water gets dumped back into the tub so right away it gets mixed into the unfiltered water… over time more and more water is filtered and after a few hours, there is no debris left.

  279. Reply
    admin January 23, 2020 at 3:08 pm

    Foam is usually soap. try and limit the amount of soap getting in…

    – party naked! or if you wear suits rinse them well esp when they come out of the washing machine!
    – rinse off well in the shower
    – Avoid lotions and sunscreens.

    download my help app called SpaStar run the troubleshooting guide.

    also, get spa marvel… it really helps keep the water clear and easy to manage

  280. Reply
    admin January 23, 2020 at 3:05 pm

    Hi Colin

    all spas use UV stabilized acrylic so the sun won’t be an issue, besides the cover is on most of the time.

    here are general brands I like and dislike.

  281. Reply
    admin January 23, 2020 at 3:03 pm

    u2 dude

  282. Reply
    admin January 23, 2020 at 3:02 pm

    Im not a fan of Hot Springs, to be honest, they are a great marketing company with a great formula for corporate profits but the reality is its a mid-performance spa with a goofy proprietary parts list which again is awesome for profits but not very good for the end-user, stick with brands using a readily available OEM parts list, they will work longer and the parts are easily sourced and competitively priced. In my opinion, the proprietary parts game is a scam.

    They are both nicely laid out open footwell areas and nice design.

    Performance-wise the clarity has bigger pumps and more jets and more of the 3.5″ higher flow rate jetting as well… Its a better spa with better parts.

  283. Reply
    admin January 23, 2020 at 2:55 pm

    Hey Jason

    Sorry for the delay Im swamped!!!

    I was at the Calspa factory last January and they did not make the cut for my top group for a few reasons and $16 K is insane… that particular model is a pretty middle of the range performance spa with no serious neck and shoulder jets, those little 1.5″ jets won’t do squat for a tough tense muscle group like shoulders and neck. I would want 4 of the 3.5″ hi-flow jets for neck, also again the foot jet system is pretty basic and most of the jets in the tub are the 1.5″ low flows.

    The Coast is a better spa by far but that’s a bat shit crazy full pop retail price, especially for what is really a pretty basic jet package, again low flow neck and shoulder jets no foot jets and only four of the jets in the whole tub are the high ends 5.5″ high flow therapy massage jets. Honestly, you can get tubs built as well for $10-11k

    Good call on the Caldera, middle of the road performance again with proprietary parts!!! yikes!

    There are three service guys there and now I know why!!! everyone is likely buying from out fo the local market because of the pricing.

    Hit these guys up and look at the healthy living, its on par with the performance of the two units above, or if you really want a crazy performance spa look at the Twilights.

    Spa Tech
    info@spa-tech.ca

    780.901.7872 – After Hours 780.700.6736
    Remove
    Details from Google Maps
    8 Hillside Cres, Spruce Grove, AB T7Y 1C7
    View in Google Maps

  284. Reply
    admin January 22, 2020 at 11:35 am

    just emailed my number

  285. Reply
    admin January 22, 2020 at 11:34 am

    Hey Jason

    Not done Coast yet, waiting for an invitation.

    Dude, there is so much to unpack here…

    First off salt… its a gimmick, its 20-year-old tech it works ok on pools but is crap on hot tubs and all it does is make chlorine, and health Canada just banned half the systems including Arctic (blue falls mfg) because they found out they make a toxin. All it does is get you to around 2 ppm of chlorine, its finicky, expensive and has a high failure rate. stay away from it, the one thing none of the manufacturers want to admit is that none of the miracle chem reduction systems are anywhere near as good as the add=in products like spa marvel… It not only gets you to 0.5 ppm chlorine (four times lower than salt) but it makes the water much easier to manage… where the salt is corrosive and destroys your decking, concrete, etc the enzymes up your guarantee on the jets in your tub to lifetime. Almost no one does salt excpet the big corporate brands building mid-grade products wrapped in a healthy dose of bullshit, spin, and gimmicks to justify the high prices… If you are going to buy any onboard system (and I do not recommend you waste your money on any of them) Get UV… it what they use for drinking water…

    The Arctic has a good shell but that where it ends. the parts are all Chinese proprietary parts, they don’t bother to clamp the plumbing and the insulation is low R-value its one of these brands that are really middle of the road build quality but tons spent on 90’s style marketing and advertising and branding to make it seem high end…

    Coast and beachcomber are the only two local brands I would even look at.. You also have 4 independant service companies there so if you stick with brands using good OEM parts you can buy from out fo the market just stay away from the asshats doing proprietary parts, its a scam…

  286. Reply
    admin January 22, 2020 at 10:13 am

    Hi Dan

    For long Island (an expensive place to do business it is a solid price.

    I like Coast but do not have visibility of the production as I do with my top tier brands, and while they make good tubs and use most fo the same parts as the Twilight they do have some quality control issues. also, there are no tubs in the Coast range that hit the performance mark of the Twilight with regards to massage. Specifically, the neck jet system on the Twilight uses 4 x 3.5″ high flow jets, its the only tub out there I have found that manages to squeeze these awesome jets into the neck area moist tubs including all the Coast models use a 1.5″ low flow jets and they are just not effective for a biog tense muscle mass like the neck and shoulder. If you look at the jetting all the Coast models are middle of the road. a few of the big 5″ high flow therapy massage jets and mostly the small inexpensive low flow jets to make the numbers look good. Honestly, I like the look of the Coast but again the raised sides on the upper two models are old school and not really used much anymore because it makes the cover pain in the ass to get on and off, and means the cover can only be orientated one way which may or may not be an issue.

    The guys at Suntek have been reliable, I have sent over a hundred customers to these guys over the years and have not heard anything but good feedback.

    Upgrade wise I would say no…

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  287. Reply
    admin January 22, 2020 at 10:04 am

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours, then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup – BE SURE TO PUT THE WATER HOSE IN THE FILTER HOLES WHEN FILLING!!!

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Pour in full bottle of Spa Marvel Water Treatment
    4. Run pumps for 20 minutes
    5. Use test strips to balance alkalinity to 150 (turn jets on for a few minutes after adding Alkalinity Booster each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.2 – 7.4
    8. 2 Tbsp of chlorine granules

    Weekly

    1. 2 tbsp chlorine granules 2 times/week
    2. put 1 capfuls of shock at the end of each day used. If you have a heavy load put 2-3 heaping capfuls of shock. ALWAYS leave cover open for 20-30 minutes after shocking
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter, eco pur on Master Spas)

    **EVERY 8-10 WEEKS SOAK ONLY THE WHITE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE ECOPUR FILTER (only applies on Master spas, this has to be replaced every 9 months depending on usage)

    **IGNORE THE CHLORINE OR BROMINE LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE – MAKE SURE YOU ARE PUTTING IN ENOUGH CHLORINE IN TO MAINTAIN 1PPM

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.

    ***LOCAL GOVERNMENT GUIDELINES SHOULD OVERRIDE THIS ADVICE, EVEN IF IT IS YEARS OUT OF DATE AND TOTALLY OUT OF TOUCH WITH REALITY.

  288. Reply
    admin January 21, 2020 at 5:38 pm

    Nice I know them well.

    Ill list you in they system!

  289. Reply
    admin January 21, 2020 at 5:37 pm

    Hi jenny.

    The Master and the PDC are the better performers and they are all similar seating, the truth is sitting in a dry spa does not tell you much, they are all similar seat heights and one they are full of water you are floating.

  290. Reply
    admin January 21, 2020 at 4:21 pm

    Hi John

    The Coast is far and away my first choice of those three and the Arctic is a total no go for me.

    The best thing about the Arctic is marketing, branding and spin. They use a good hand-rolled shell as the other two do but they don’t bother to clamp the plumbing which is a must if you want no leaks and they use Chinese made proprietary parts list which is a great thing for corporate profits but a mess for the end-user Also the insulation is low R-value and cheap. This pitch about reclaiming the motor heat is great but all tubs effectively reuse motor heat you don’t need all that empty space you just need the front area where the motors are so the pumps can breathe and we can reclaim the motor waste heat through the ozone system. This tub should not be expensive, so if you buy it cut them two checks one for the tub and the other one for the marketing that fooled you into spending that much for a mid-end unit 🙂

    The marquis was on my good guy list but after the dodged me coming to the factory for a year I finally just went and got a new one and it was a mess, shoddy workmanship, leaks, etc, I was so pissed off I had been referring that brand to a lot of customers and they had just lied to me.

    dude there are great choices around you.. Soakers do artesian, Clear springs in Orem does PDC and these guys i know personally and they do master all great choices.

    Leisure Pool & Spa
    Remove
    Details from Google Maps
    130 36th St, Ogden, UT 84405
    leisurepoolandspa.com
    +1 801-392-5923
    3.5View in Google Maps

  291. Reply
    admin January 21, 2020 at 4:03 pm

    Nice, you hit two solid brands there both are built the same with the same parts.

    But the 748L is south seas which is one of Artesian mid lines it is more comparable tot he Healthy living line or Clarity line, the Twilight is more on par with the Elite line from Artesian.

    There are some massive performance differences with the two lines you are looking at. and size differences… its a weird match up 🙂

    let’s look at the jetting packages which are what changes your price and performance. so in the world of hot tubs size matters…

    The really good high flow jets are the 3.5″ and 5″ and 10″ foot jets. The little 1.5″ are low flow cheapo jets.

    The 748L has None of the 10″ foot jets, only 4 of the big 5″ jets and around 14 of the 3.5″ jets the rest are all the little low flow jets which really do not cut it for high-end massage unless you have like 20 in a seat. particularly the neck jets suck, there are only 2 of the little low flow jets and thats not going to cut it for shoulders.

    The Twilight 240 has one of the big 10″ jets and 24 of the 3.5 inch 28 of the 3.5″ jets

    They are two different tubs, the 748 is a middle of the road performance tuba nd the TS is a rocket even though its smaller it should be a lot more expensive.

  292. Reply
    admin January 21, 2020 at 3:52 pm

    Hell Yeah. I spent a few days down with the boys from Pheonix hot tubs on Ruby Drive, lovely showroom with loads of displays and good solid pricing and my top-rated brand.

    Phoenix Hot Tubs & Swim Spas
    John Flanigan
    CEO Swim Spa International
    (423)-506-2913
    http://WWW.InternationalSwimSpa.Com
    Phoenix Hot Tubs & Swim Spas
    1746 West Ruby Dr Suite 104
    Tempe, AZ 85284.
    Remove
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    Tempe, AZ 85284
    View in Google Maps

  293. Reply
    admin January 20, 2020 at 7:16 pm

    Man, there is nothing local I can recommend, its a mess of the big corporate brands with their goofy parts and mid-grade overpriced build quality and junk brands, nothing in good zone at all 🙁

    I would try and find a Master, or Artesian, even a beachcomer, coast or bullfrog but I just dont see anything near you.

  294. Reply
    admin January 20, 2020 at 7:04 pm

    Hey Dave

    for AIRBNB you want simple, stay away from high failure parts like stereos, and other bells and whistles as anything not working can result in lower reviews.

    I also like to stay with a textured finish, it’s safer, non-slip and much more durable than the shiny finishes.

    In the San Diego area, there are tons of independent sales guys and again if we stay away from the goofy brands with proprietary parts and stay with a solid OEM readily available parts list you can get great service levels, especially if you use the spastar app it connects you with my network and can dispatch service quickly as well as keeping a record of your service.

    That area is dominated by the fancy marketing brands, like Hotsprings, Jacuzzi, sundance, caldera etc, these are all owned by two big equity investment groups, they are overpriced mid-grade spas using proprietary parts. then there are regular middle road stuff like Maxx, vita etc.

    I would shoot for a Nordic or even better a Getaway hot tub.

  295. Reply
    admin January 20, 2020 at 11:51 am

    Hey Lou

    19 years ago all tubs were pretty good 🙂 that old saying they don’t build them like that anymore is really applicable to a lot of hot tub lines 🙂

    Sundance was bought by an equity investment group and they are awesome at marketing and branding but really the tub is middle of the road now and full of proprietary parts, Frankly, the Arctic is the same… A good shell but proprietary parts no clamps on the plumbing and instead of a high-value insulation system it has a high-value marketing campaign IMHO its the worst of the group by far.

    The Bullfrog, on the other hand, has a solid reliable OEM parts list, this is critical you really do not want to be in a situation where all the parts are goofy no-name parts that you can only get from the manufacturer.. you want easily sourced better quality parts that you can shop competitively on the open market. It also has a great insulation system and they glue and clamp the plumbing, this brand blows the other two out fo the water for build quality, the only thing keeping these guys out of my top group is the shell. Its an ABS plastic shell that is pedestal supported.

    You have some great options there… Colorado custom spas do Artesian, carefree does Coast, Patio splash does PDC and Aqua spas does Master

    Aqua Spas
    Remove
    Details from Google Maps
    637 Ken Pratt Blvd, Longmont, CO 80501
    +1 303-827-3368

  296. Reply
    admin January 20, 2020 at 11:42 am

    They are insulated the same as is beachcomber leep series (stay away fro the hybrids its old outdated tech with a lot of drawbacks)

    The BullFrog has one thing bad and that is the ABS plastic pedestal supported shell the other three have hand-rolled fiberglass self-supported shells which are more expensive to make and a lot stronger.

    Performance-wise the LSX and Twilight are the only two with really good neck jet systems, they have 4 of the high flow 3.5″ neck and shoulder jets they rest all have the little 1.5″ low flow jets which just don’t do much for mid-high tension muscle groups like the shoulders. similarly only the LSX, Twilight, and Elite series are the only ones with the big monster jets for the feet, these jets are also really good for the calves, and even lower back if the footwell is laid out right 🙂 The Beachcomber is the lowest of the group performance-wise and the BF is just ahead of it if you spend the money to upgrade the jetpacks.

  297. Reply
    admin January 18, 2020 at 1:37 pm

    I emailed you

  298. Reply
    admin January 17, 2020 at 3:33 pm

    lol yeah on modern tubs you can but its still a good idea… it fills through the pumps which makes sure you don’t get an airlock, most tubs have bleeder lines now but still good practice especially on a refill where you can have water still in lines.

  299. Reply
    admin January 17, 2020 at 12:40 pm

    Hi Ryan.

    Brand wise there is an artisan and a bullfrog dealer locally both good brands, the only guy I know personally is the boys at Master Pool & Spa That do the masters.

    The Artesian matches the build quality of the master but if massage performance is your wish then the twilight is the only one with the big 3.5″ neck and shoulder jets, the BF has no really great neck shoulder jetting nor does it have much foot jetting, the Artesian has good foot jetting but again lower end neck and shoulder and they don’t really do any lines with as many fo the high-end therapy massage jets as you get on the twilight or LSX.

    Master Pool & Spa
    6415 Wayzata Blvd, St Louis Park, MN 55426
    http://www.masterpoolandspa.com
    +1 952-253-0665
    4.4View in Google Maps

  300. Reply
    admin January 16, 2020 at 3:25 pm

    Oh shit for sure I didn’t have them on my radar! is that the guy who used to be partners with Jaqline from empress? is it a sub-dealer for premium?

  301. Reply
    admin January 16, 2020 at 3:24 pm

    International Pool & Spa Centers in Barrie does Coast its the only local brand there worth looking at.

    The guy in Mississauga can get you Master and he delivers there if you give me yer postcode I can see if there are any service guys around you.

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
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    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  302. Reply
    admin January 16, 2020 at 3:20 pm

    Nothing wrong with a floor model, and the brand is well made.

  303. Reply
    admin January 16, 2020 at 3:19 pm

    Hey Frank

    I get a ton of action from the bay area.

    It’s a really changing market there that seems to be setting the trends, hardly any retailers left and the ones that are are all the overpriced over-marketed mid-grade shit. You can tell most people buy form out of the local market because there are dozens of independant service guys there I have 5 within 10 miles of you. Likely the cost of brick and mortar location is just so bat shit crazy high.

    Paradise Valley Spas in Burlingame does a bunch of shitty marketing brands but they also do Bullfrog, not quite tier one but not bad overall.

    Out in Santa Rosa Hot Tub Restoration does Coast again a decent all-round tub.

    My goto guy is in Sacramento, worth the trip, he does master its my only tier-one brand in the area.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
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    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  304. Reply
    admin January 16, 2020 at 3:09 pm

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours, then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup – BE SURE TO PUT THE WATER HOSE IN THE FILTER HOLES WHEN FILLING!!!

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Pour in full bottle of Spa Marvel Water Treatment
    4. Run pumps for 20 minutes
    5. Use test strips to balance alkalinity to 150 (turn jets on for a few minutes after adding Alkalinity Booster each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.2 – 7.4
    8. 2 Tbsp of chlorine granules

    Weekly

    1. 2 tbsp chlorine granules 2 times/week
    2. put 1 capfuls of shock at the end of each day used. If you have a heavy load put 2-3 heaping capfuls of shock. ALWAYS leave cover open for 20-30 minutes after shocking
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter, eco pur on Master Spas)

    **EVERY 8-10 WEEKS SOAK ONLY THE WHITE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE ECOPUR FILTER (only applies on Master spas, this has to be replaced every 9 months depending on usage)

    **IGNORE THE CHLORINE OR BROMINE LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE – MAKE SURE YOU ARE PUTTING IN ENOUGH CHLORINE IN TO MAINTAIN 1PPM

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.

    ***LOCAL GOVERNMENT GUIDELINES SHOULD OVERRIDE THIS ADVICE, EVEN IF IT IS YEARS OUT OF DATE AND TOTALLY OUT OF TOUCH WITH REALITY.

  305. Reply
    admin January 16, 2020 at 3:09 pm

    here is my cheat sheet for spa marvel it what I do, but always follow local state and health advice… even if they are 30 years out of date.

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours, then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup – BE SURE TO PUT THE WATER HOSE IN THE FILTER HOLES WHEN FILLING!!!

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Pour in full bottle of Spa Marvel Water Treatment
    4. Run pumps for 20 minutes
    5. Use test strips to balance alkalinity to 150 (turn jets on for a few minutes after adding Alkalinity Booster each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.2 – 7.4
    8. 2 Tbsp of chlorine granules

    Weekly

    1. 2 tbsp chlorine granules 2 times/week
    2. put 1 capfuls of shock at the end of each day used. If you have a heavy load put 2-3 heaping capfuls of shock. ALWAYS leave cover open for 20-30 minutes after shocking
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter, eco pur on Master Spas)

    **EVERY 8-10 WEEKS SOAK ONLY THE WHITE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE ECOPUR FILTER (only applies on Master spas, this has to be replaced every 9 months depending on usage)

    **IGNORE THE CHLORINE OR BROMINE LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE – MAKE SURE YOU ARE PUTTING IN ENOUGH CHLORINE IN TO MAINTAIN 1PPM

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.

    ***LOCAL GOVERNMENT GUIDELINES SHOULD OVERRIDE THIS ADVICE, EVEN IF IT IS YEARS OUT OF DATE AND TOTALLY OUT OF TOUCH WITH REALITY.

  306. Reply
    admin January 15, 2020 at 7:48 pm

    Dude there are lots of good brands, lots of mid grade brands, and lots of shitty brands. Syay with guys doing the main things. PDC,Master,Artesin.

    But fir fuck sakes man you live in Indianapolis! Its the home of one of the biggest guys on my goto list.

    No one shits in thier own back yard so you know they will take care of you and they build good spas. And because yer local you can go to the factory and buy blems, demos etc. Etc…

  307. Reply
    admin January 15, 2020 at 7:22 pm

    Dude for sure call if I dont answer text and il call ya back when I can…

  308. Reply
    admin January 15, 2020 at 3:07 pm

    Hi Andrew

    AH is a collective of Vita Maxx and the AH brand plus at least one other.

    They are not in the nightmare category but not in my recommended group. they are like most mid-range spas and on par from mass merchants stuff, cradle supported shells, the vita I saw had no clamps on the plumbing and inexpensive low r-value insulation. but they use good parts.

    Dude in Edmonton you have master, Coast, beachcomber and bullfrog which would be better units in that order…

  309. Reply
    admin January 15, 2020 at 1:55 pm

    Hi Tami

    Its not worth sitting in for most of us but if yer big then sit in them 🙂

    Bullfrog, in general, is a good brand, just out of my top group because they use a less expensive ABS plastic shell that requires pedestal supporting.

  310. Reply
    admin January 15, 2020 at 1:53 pm

    Hi Mike

    I only have one local coming up selling Strong spas… here is a strong spa, they are not on my recommended list.

    Other brands in the area ar Aqua living, premium leisure, (Dynasty / Bahama spas) (lower end)
    Hot springs, D1, Sundance, jacuzzi – great marketing but these are all owned by the same 2 corporations and they are mid-grade overpriced and full of proprietary parts, they are very successful profitable corporations but in my opinion not great options for the end-user.

    Then you have 2 master dealers which are on my good guy list but none of my other good brands like Artesian, BF, Beachcomber, Coast, PDC at all

    Home Innovations Spas
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    Details from Google Maps
    13813 Industrial Rd, Omaha, NE 68137
    spasonline.com
    +1 402-333-8365
    4.9View in Google Maps

    Home Innovations Spas
    paulwalz@spasonline.com
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    Details from Google Maps
    2001 NE-2, Lincoln, NE 68502
    spasonline.com
    +1 402-421-2922
    4.8View in Google Maps

  311. Reply
    admin January 14, 2020 at 9:18 am

    I emailed my number text and we can arrange a time.

  312. Reply
    admin January 14, 2020 at 9:18 am

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
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    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.4View in Google Maps

  313. Reply
    admin January 14, 2020 at 9:17 am

    Hi Marco

    Salt systems are crap, they just make chlorine.

    Even their AOP is decent tech but don’t buy it 🙂 The reality that all manufacturers hate is that nothing on any hot tub from any manufacturer is anywhere near as low chem, easy to use or inexpensive as the aftermarket stuff like Spa Marvel or a select few other enzyme products or mineral salt add-in products. I have never found that these systems really can run as low as 0.5 ppm chlorine… and they do nothing to moderate pH fluctuations and you typically have to drain and refill quarterly. In contrast for as little as $55/ month you can buy a really good quality enzyme-like Spa, Marvel, it will get you to 0.5 ppm of chlorine reliably, it will stabilize pH and make the water much easier to balance, It will extend the water life reliably to 9 months or a year and it has the extra bonus of protecting plastic from degradation, in fact if you buy it from me you get a 100% money-back guarantee (never had to refund) and a lifetime extension on the warranty fo your jets if used from new as directed…

    Not sure if Frog will release that low, and I have never heard that it detects the levels… sounds dubious from what I know it is simply a dial release system… you dial how much it releases and adjust until its right…

  314. Reply
    admin January 14, 2020 at 7:24 am

    Hi Michael

    Artesian is well made, the Model is a middle-performance model with the usual mix of a few large therapy massage jets a few mid flows and a lot fo inexpensive small low flow jets.

    AOP is decent tech but don’t buy it 🙂 The reality that all manufacturers hate is that nothing on any hot tub from any manufacturer is anywhere near as low chem, easy to use or inexpensive as the aftermarket stuff like Spa Marvel or a select few other enzyme products or mineral salt add-in products. I have never found that these systems really can run as low as 0.5 ppm chlorine… and they do nothing to moderate pH fluctuations and you typically have to drain and refill quarterly. In contrast for as little as $55/ month you can buy a really good quality enzyme-like Spa, Marvel, it will get you to 0.5 ppm of chlorine reliably, it will stabilize pH and make the water much easier to balance, It will extend the water life reliably to 9 months or a year and it has the extra bonus of protecting plastic from degradation, in fact if you buy it from me you get a 100% money-back guarantee (never had to refund) and a lifetime extension on the warranty fo your jets if used from new as directed…

    Buy it at any spa shop or buy it here and support me 🙂

    Not sure if Frog will release that low, and I have never heard that it detects the levels… sounds dubious from what I know it is simply a dial release system… you dial how much it releases and adjust until its right…

  315. Reply
    admin January 13, 2020 at 4:27 pm

    naw its low end Jetting wise again this is right out fo the 80’s all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage, the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell, 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2k…

    Finally, the insulation, forget it these radiant barriers were basically banned in the 80’s in regulated industries, now in this unregulated industry they are the miracle insulator… laughable cheap outdated… https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

  316. Reply
    admin January 10, 2020 at 12:23 pm

    Yeah and dude the the Arctic is not a high-end swimmer… they are a great marketing company, but the only thing they do really well is building a good shell.. the rest is sidetrack issues. lets look at the reality of what is expensive in building a swim spa… The shell: Arctic does a good shell, the parts: Arctic uses a cheaper proprietary parts list, stay the hell away from these asshats using proprietary parts its a scam to lock you into buying overpriced parts forever, you want a solid reliable readily available parts list. They don’t even bother to clamp the plumbing lines and they use an inexpensive low R-Value insulation system that would never meet code in a house in Canada so why is it good enough for your hot tub?

    Look At Artesian, master, Coast, all built right. The master edges them out on performance, and customer support from the factory and they are the biggest sellers of swimmers in the world, but any of them would be a better buy than the Arctic. You have the largest dealer in Canada in your back yard… most dealers do a couple of hundred spas a year these guys do a couple thousand.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
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    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.7View in Google Maps

  317. Reply
    admin January 10, 2020 at 9:16 am

    Hi Timm

    So anything outside of about a 40-minute drive and you might as well be on the moon for reliable service 🙂 If you were going to go as far as Boise then just buy off a wholesaler.

    The only local guy I would even consider that I can find is the Bullfrog at Fireplace Outfitters in Hailey, ID 83333.

    But I also have a local independent hot tub service company in Haley and in Twin Falls so you could get a spa from a wholesaler and save a couple of grand, the guys around you will be expensive lower volume dealers.

  318. Reply
    admin January 10, 2020 at 9:05 am

    Hi Mike.

    I think Atlas is the local dealer the Clarity precision 8 is a Master spa, well built good parts, and good insulation, The Bahama is a Dynasty spa, honestly, I have never had worse feedback from customers than I have from Dynasty… here is one we got ahold of.

    I don’t do much on pricing, but if its a delivered tax in price with all the bits it sounds reasonable.

  319. Reply
    admin January 10, 2020 at 9:02 am

    Hi Chris.

    It’s a mixed bag like most spas, Its and Australian company but I’m pretty sure the factory is in China. The shipping from Australia to Canada (or china) adds around 3k to a large swim spa so how can a relatively small builder do it?

    Like every price point product, the do one or two things well and cut corners on one or two. The reality is well they build a decent shell and clamp the plumbing the manifolds should be barbed. The jets are almost exclusively inexpensive low flow jets lower end jets and I really like to see compression fit jets, these older style ones that use a retaining nut are much more prone to failure and are a lot less expensive and a lot less precision is needed to fit them but they failure rate is exponentially higher. The insulation is cheap and for the record so is the Arctic… only in an unregulated industry can you get away with a low r-value system like perimeter insulation, its thousands of dollars cheaper than a good expanded foam system.

    The parts list again is cheap proprietary parts, I would never buy a spa not using a Balboa Heating and control system…

    This is simply a cheaply made spa sold at a cheap price, these are available everywhere… hell goto home depot and buy a Canadian Spa co spa… same thing, made in china, goofy parts, and corners cut.

    Man, this is a big purchase, buy good quality or you are going to pay down the road… the internet is full of nightmare stories of low-end products like this.

  320. Reply
    admin January 10, 2020 at 8:37 am

    Seems about right. I really don’t do too much with pricing but its a well-built spa.

  321. Reply
    admin January 10, 2020 at 8:34 am

    there are a few decent options, none of my tier one brands but a couple of tier 2 guys.

    Coast – CK Spas
    Remove
    Details from Google Maps
    214 Rue Poirier, Saint-Eustache, QC J7R 6B1
    http://www.ckspas.com
    +1 514-701-4950
    4.4View in Google Maps

    Beachcomber Hot Tubs
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    2862 Boul Industriel, Laval, QC H7L 3S2
    http://www.beachcomberhottubs.com
    +1 450-965-6680
    4.5View in Google Maps

  322. Reply
    admin January 10, 2020 at 8:32 am

    Its possible, Beachcomber would step and try to make them, or find an independent. and frankly, if a local dealer wouldn’t its a sign of a very shitty dealer and not a very bright one 🙂 there is good money in service. a smart dealer will take these customers and love them up and get the residual money from parts, service accessories, and referrals…

    It also really depends on where you live. If its a market with loads of independent service people then no worries.

    The bigger concern is the beachcomber is way overpriced 🙂 seriously its a low-performance well-built spa but there are high performance well-built spas for much less…

  323. Reply
    admin January 9, 2020 at 2:23 pm

    Hey Mike

    Sorry, we got smoked by a nor-easter yesterday I got damn near a foot and a half of snow over my world 🙂 I’m so sore from shoveling I can barely type!

    You have a couple of good options.

    Just out of my tier one because they have not had me in to verify the build and they use a slightly lesser quality shell is Bullfrog. I’m also suspicious because these are one of the only brands in my top 10 not actively feeding me info and letting me have visibility of their build quality.. always raises a red flag when a big marketing entity like this ignores a request from the biggest hot tub advisor in the world.. is it dystopia and they are just out of touch with current trends? or is it more sinister??? especially when it is free to get me to the factory other than the costs!

    Either way, for now, they are not in the bad guy group… Lake Guntersville Pool and Patio, Guntersville

    These guys I know and have met and seen the product and they are solid…

    if you ever have an issue hit me up but its a good bet 🙂

    Allstar Pool & Spa
    Remove
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    1821 Tin Valley Cir, Birmingham, AL 35235
    http://www.allstarpool.com
    +1 205-655-8870
    4.7View in Google Maps

  324. Reply
    admin January 9, 2020 at 2:03 pm

    lol hit you up on email half-hour ago 🙂 we had a blizzard in Halifax yesterday sorry 🙂

  325. Reply
    admin January 9, 2020 at 9:39 am

    Depends on how far yer willing to travel.

    Truth is man unless you know what yer looking at they all look good 🙂 the reality is most people can’t evaluate a spa by look, and even sitting in a dry spa is pretty much a waste of time because once you fill them with water you are floating and everything about the comfort changes 🙂

  326. Reply
    admin January 9, 2020 at 9:35 am

    Hi Jasyn

    dude you should register with us 🙂 we like Artesian and would be happy to review your business and refer your business if yer good 🙂

  327. Reply
    admin January 9, 2020 at 9:31 am

    Hi Brad

    So really swim spas are big hot tubs, not small pools. So everything we talk about in the buyer’s guides about the build quality side, like hand-rolled fiberglass shells and parts and insulation and plumbing is the same!

    That being said it is no surprise that my top hot tub manufacturers are my top swim spa manufacturers 🙂

    The oldest and largest swim spa supplier in the world is Master spas, their H2X swimmers are the best residential swimmer out there and the Phelps proline is the top competitive swim trainer. They are roomy, deep, well made, use reliable easily sourced OEM parts and they have good high flow rate systems. the swim jets on the H2X are miles above anything in the jetted swim spa market the VIP system they patented increases flow by almost 40% over conventional swim jets and really these tubs flow more water than anyone would need unless they are serious high-end competitive swimmers.

    I got an all-star there is Sac and he has been around for ages and of the literally hundreds of customers I have sent him I have never had any issues and lots of good feedback.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
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    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  328. Reply
    admin January 8, 2020 at 9:51 pm

    I don’t know the brand personally but take the price and add the full-foam insulation option then upgrade the cover from the 4″ to the 5″ then that’s the price to compare tot he good stuff. Im not sure if they glue and clamp the plumbing and I assume the shell is a standard cradle supported shell…

    The jetting is pretty middle of the road Mostly the inexpensive small low flow jets.

  329. Reply
    admin January 7, 2020 at 7:58 pm

    Hey, Shawn

    If you ever need anything hit me up personally Ill email you my cell number.

    The forums are all dealers bought and paid for, the whole reason I started this site was I was so fed up with the constant barrage of bullshit on them, no objective arguments, no reality just the tired dirge of bullshit 80’s style marketing.

    There is a really good reason why next year around 150,000 hot tub buyers will come here… I am consistent, and knowledgable and say what I believe not what someone is paying me to say.

    And who could possibly say that the insulation system that I recommend that is also the most expensive and highest R-value is the worst???? only a spin master with years of bullshit marketing could sell that one down the road… just look at the regulated industries like a home building… would they let you use mylar? no… how about 2″ of D foam and a story of free heat from magic ferries??? no…. you need R-value… R-25 in Canada… that means thermal mass and that means expanded foam, and as long as you use good foam that is really expensive and easy to remove for leak detection yer in the best place…

  330. Reply
    admin January 6, 2020 at 2:59 pm

    Hi Kevin

    just click the link and it will give you my cell then text me and we can arrange a time to talk and get you going. The personal buyer’s service is $250 and I always save you at least that much!

    I’m pretty swamped right now I have 7 Personal buyers service consults ion the last 6 days but I can can have you going in a day or two when I clear the backlog.

  331. Reply
    admin January 6, 2020 at 2:42 pm

    Hi Margret Bullfrog is a pretty decent tub all around. not in my top tier but certainly not a nightmare brand… Upstate new york is a tough market mostly dominated by the overpriced over-marketed brands.

  332. Reply
    admin January 6, 2020 at 2:36 pm

    Hi Tim

    let me start by saying that both brands are solid well built hot tubs.

    The biggest difference between the Captiva and the TS is the jetting. The big jets are the expensive high flow therapy massage jets, they flow a lot more water and are a lot better for massage because they flow enough water to move the whole muscle mass whereas the small jets are low flow and really push hard in one little area and feel pretty good but for long term muscle therapy and tension release they just don’t work nearly as well.

    The Captiva has 5 of the expensive 5″ Hi-flow therapy massage jets and 8 of the mid-flow three and a halfs and the rest are the cheap 1.5″ low flow jets…
    The TS 7.25 has 12 of the expensive 5″ Hi-flow therapy massage jets and 22 of the mid-flow three and a halfs and none of the cheap 1.5″ low flow jets…

    The biggest difference for me is the neck and shoulder jetting the TS has 4 of the 3.5″ jets and does great neck and shoulder massage the Captiva has 4 fo the 1.5″ low flows…

    these are both great spas but the TS is going to outperform it.

    Marquis, I was recommended for a while and they were doing good things but then they kept blocking me from coming to the factory so I got ahold of a brand new tub and it was a mess… I can’t recommend these guys anymore that tub I have is a shit show of quality control errors and generally poor fabrication.

    spa frog auto dispenser is a good option.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  333. Reply
    admin January 6, 2020 at 12:57 pm

    I know its crazy…

    It why I started this site, the lack of integrity and just total marketing bullshit is insane…

    I have a buyers service for $250 I will negotiate your deal and save you at least what I charge.

  334. Reply
    admin January 6, 2020 at 12:50 pm

    65 jets on a single pump is nuts… its a gimmick, you need at least 2 big pumps for that many jets and only if they are the cheap low flow jets. these guys have a lot of gimmicky marketing like the friction heaters and these bat shit jet counts with nowhere near enough power…

  335. Reply
    admin January 6, 2020 at 12:49 pm

    Lifes great is Signature spas, The idea of free heat is just a gimmick… friction heaters take power from the pump, turn it into friction… they make it sound like the heater does not come on but that’s just wordplay… the friction heater is nowhere near as efficient as the immersion heater. and the friction heater has to run the whole time 🙂 goofy pseudo-science, there is no such thing as free energy and water immersion heaters are one of the most efficient heaters in the world…

    immersion heaters are designed for direct contact heating of water, oils, viscous materials, solvents, process solutions and gases for many industrial heat applications. Since all heat is generated within the liquid or process, virtually 100% energy efficiency is achieved.

    All in all its a mid-grade spa with a cradle supported shell, second rate heating, and control system (stick with Balboa no matter what tub you buy) and a cut-rate insulation system…

  336. Reply
    admin January 6, 2020 at 12:36 pm

    Hey Steve

    It depends on your area, in some of these markets the shows are the main source of hot tub sales and in those areas there are tons of service guys so you can get as good or better care than local retailers… You didn’t give me yer zip code so I can’t really answer.

    Marquis is not a tub I can recommend, They were building good stuff for a while there but the wheels seem to be falling off, they dodged me coming to the factory for ages and then I finally got ahold fo one fo their high-end spas and it was a mess.

  337. Reply
    admin January 6, 2020 at 12:33 pm

    Hey Brent

    I’m not really a fan, its a decent middle road tub but they spend scad of cash on marketing and branding and that drives the price up to the price you can buy a better-built better-performing tub. I know they sell it as a really high end but if you look at the jetting, its pretty middle of the road. Build wise its decent except the parts list… Its part of the Watkins corporation and they run the proprietary parts racket which means instead of buying the really good readily available parts they get parts made to just fit their spa so they can be guaranteed revenue on parts at whatever price the dictate 🙂 I really am dead against this practice, I want a reliable easily sourced competitively priced parts list…

  338. Reply
    admin January 5, 2020 at 3:15 pm

    yeah, Artesian makes great spas as well and there are loads of brands just as powerful including many from artesian. artesian also has the good foot jets whose big 10″ monsters are awesome 🙂 but here is where Twilight just beats everything… It was way more of the high flow large therapy massage jets than any other tub out there. particularly the four large 3.5″ neck and shoulder jets in the main seat I can’t find any other brands that have this and mna that seat is phenomenal for neck and shoulder massage

  339. Reply
    admin January 5, 2020 at 3:00 pm

    Price seems right, its usually with steps chems and cover.

    I always recommend patio stones on a tamped crusher dust base… stable reliable and you have 2″ of concrete under your hot tub which makes it the best bottom of any hot tub on the market 🙂 It’s why I say don’t bother about what the base of your hot tub is made of… if you do a proper pad it doesn’t matter and is not worth spending extra on the hot tubs build frankly most of the brands pitching heavy duty bases are the crapy made spas. They are using the base as a sidetrack issue to distract you so you don’t see they are using shitty proprietary parts, not clamping the plumbing lines and not using good insulation systems…

  340. Reply
    admin January 5, 2020 at 2:49 pm

    Key Largo eh?

    Man not much there, but there is a good local service guy I have registered called Andy’s Pool Supplies & Service 305-451-6002 so you can buy from wherever.

    I’ll email you some options.

  341. Reply
    admin January 4, 2020 at 2:34 pm

    Hi Chris

    I toured their factory last January.

    all in all, they fell short of my recommended brands list for a few reasons, the first was the shell… I was really disappointed after all the marketing hype to find that the steel in the shell was little more than thin strips of angle iron with little or no structural integrity, it was like the edging used on drywall, it was really just a regular cradle supported shell. The parts on some are balboa but on a lot fo the entry-level stuff its not, the insulation is middle of the road but you can pay more to upgrade.

    They used to be a big player, currently, they are not but they still have a ton of lines and skews and that just made their production scattered and there were so many tubs in the test area with issues. they need to scale back their lines and simplify the options and streamline the production.

  342. Reply
    admin January 3, 2020 at 8:07 am

    No Worries Dennis, hit me up if you ever need help. I can escalate things pretty quickly because no one wants bad shit about them on my site… we will likely see around 150,000 hot tub buyers this year come to us for help which gives us a pretty big stick 🙂 But honestly, your case is pretty rare, no one gets it right all the time but these guys generally do a solid job.

  343. Reply
    admin January 3, 2020 at 8:03 am

    Hey Kevin

    So nothing right around you except Ole’s Pool & Spa who does do Bullfrog, not quite in my top tier but pretty close, the shell is the biggest drawback, they use a pedestal supported ABS plastic shell that’s a lot less expensive to make than a Hand-rolled self-supporting fiberglass shell but in all fairness they do the best pedestal supporting I’ve ever seen, still its a long way from the top end shells.

    The guys selling at the show are the biggest sellers of spas in the world… these guys do around 5000+ spas a year and they have insanely good pricing, I typically see $2-$3k less than dealer prices. Also they have been doing that show for damn near a decade and do it several times a year… there are loads of independent service companies that have sprung up around there and I have 9 listed with me and 2 within 15 minutes of you so service should not be an issue.

    The Bullfrog is a fiar drop in performance from the Twilight. They don’t really do any high flow neck and shoulders jetting they are all small 1.5″ low flow jets because of the jet pack system which limits the space available for the bigger jet housing, similarly, there is little or no foot massage jetting either. Really price and performance-wise I would compare the top Bullfrog to the healthy living line from Master.

    In some markets, I would recommend staying with local dealer care, but in markets like this where there is an established presence of independant service guys its really not a big issue… the truth is a lot of customers never step foot in the dealers showroom after purchase, chems get drop-shipped, and service and advise is over the phone or the SpaStar App.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  344. Reply
    admin January 2, 2020 at 8:21 pm

    I can’t find an Antugus 48 jet there is a 44 jet version with foot blaster with no foot blaster and with one-foot blaster… go here and narrow it down. scroll down to the bottom https://artesianspas.com/island-spas/antigua/#_self

    likewise, I can’t find a 745L there is a 748L

  345. Reply
    admin January 2, 2020 at 8:12 pm

    Sundance is owned by the same equity investment company that owns jacuzzi, they are both over-marketed spas that cost too much as a result, they also use a lot of proprietary parts which makes them a no go… Bahama is Dynasty, I’ve never heard more horror stories from customers than I have about this manufacturer.

    Go see suntec spas, I sent them hundreds of customers and never had a complaint.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
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    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.4View in Google Maps

  346. Reply
    admin January 2, 2020 at 8:06 pm

    I dont have any service guys registered there, check with the dealer they might have someone.

    If yer looking for therapy massage the Hot Springs don’t really go tot he really high-performance range, no real big flow foot jet systems and the neck-shoulder jetting is again low flow… I’m not a huge fan of the brand, they spend too much money making on branding, advertising, marketing to make them seem like a really high-end product instead of just spending the money on the hot tub… different business model, successful for corporate profits but in my opinion not great for the end user.

  347. Reply
    admin January 2, 2020 at 8:01 pm

    You want the eco pure on the hole that does the main filtration… take the filters out and leave spa on low speed, tangle yer fingers near the filter holes the one sucking it the one for the eco pure.

    dispensers can be finicky, you really shouldn’t smell the chlorine hardly at all I have to recommend you keep the sanitizer at government recommended levels for legal but I keep it around 0.5 ppm in my tub… never had an issue

  348. Reply
    admin January 2, 2020 at 7:58 pm

    Build wise the Bullfrog is good and so it the Nordic. performance wise its upper end but the neck jetting is all low flow small jets if you really want hi-flow therapy massage jets the only tub I’ve ever found with 4 of the 3.5″ neck and shoulder jets is the Twilight.

    So I guess the answer is this. If you want a good all-round hot tub either will suit if you really want neck shoulder massage the twilight will slay the BF.

  349. Reply
    admin January 2, 2020 at 7:54 pm

    Hey Megan

    They are disposable, last around a year or two and then throw them away… and they cost a fortune to run… no insulation.

    you can get a plug and play roto molds like Getaway hot tubs, Nordic spas, or Dreamaker… drop on the ground plugin and away you go.

  350. Reply
    admin January 2, 2020 at 7:52 pm

    Hi Jef

    What’s good to say about it?

    Is it a super hi-end performance spa? Nope look at the jetting… It only has 2 of the expensive hi flow therapy jets the other ones look like hi-flow jets because they put big faces on them but they are not… They are mid-flow 3.5″ and the rest of the jets are the inexpensive low flow jets… this is an entry-level performance spa. and the foot dome???? right out of the 90’s they are a hazard and those dinky little low flow jets are doing nothing for a tough old pair of feet look for tubs with the big 10″ hi-flow jets and stay away from foot domes… you trip on them all the time. and no neck and shoulder jets at all.

    Does it use super good reliable easy to source parts? Nope, It uses a cheaper proprietary parts list which means when it breaks you only have one source for the parts and that’s Jacuzzi.. proprietary parts are a scam to lock you into overpaying for parts forever.

    It’s not the worst spa but frankly, the best thing about it is the fancy marketing and branding and advertising to make you think its a high-end product, I am not a fan of these equity investment owned brands… You can buy better-built spas with better quality OEM parts and that level of performance for 3k less.

  351. Reply
    admin January 2, 2020 at 10:34 am

    Hey Denis

    Thanks for the heads up.

    The cap was a CMP diverter, it was a widespread failure that affected a lot of tubs across different brands there was an issue with the plastic in a run of these caps Every tub in the world is all plastic… But honestly, the CMP compression fit system is more expensive than the Waterways parts list they used when I did that video and all of my top 5 brands are using this system now… it’s very reliable and the cap issue is the first problem and it was a one-off. The replacement cap is pretty simple it just threads on by hand.

    The other issue sucks… And yes that is dealer level and a rare failure, again it’s a Balboa heating and control system its the best system out there by far… All the top brands use it.

    Dude download my app called SpaStar if you need service click the requests service button and ill hook you up with someone and get you sorted out.

    https://www.spa-star.net/

  352. Reply
    admin December 31, 2019 at 1:01 pm

    try these guys

    Allstar Pool & Spa
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    1821 Tin Valley Cir, Birmingham, AL 35235
    http://www.allstarpool.com
    +1 205-655-8870
    4.7View in Google Maps

  353. Reply
    admin December 31, 2019 at 11:58 am

    Hey Von

    give me a zip code ill have a look.

    Vanguard is Hot Springs, I’m not a fan at all… great marketing, branding, and advertising all wrapping up a middle of the road spa and making it look like a high-end spa and it’s full of proprietary parts… The tropic seas at least has a good reliable OEM parts list.

  354. Reply
    admin December 31, 2019 at 11:50 am

    I don’t really weight a warranty. first off check the call out charges and make sure its non-prorated… plus you can buy an extra year for usually around $200 so when a guy does 5 years it does not mean its a better spa it just means he priced it into the cost…

    The Coast is a lot better build quality than what I have seen from AW

  355. Reply
    admin December 31, 2019 at 11:47 am

    Hi Natalie

    Bahama is by Dynasty, they are well and truly down the bottom of my list, I have had so many people comment about bad experiences and the one we took in on trade was a piece of junk. the customer had spent thousands trying to fix it, I can not recommend this brand. I also encourage you to re-evaluate a dual lounger spa… first time buyers buy loungers because they are using dry land experience and loungers in the dry world are cozy and comfy… In the water world, it’s all about space and you are floating so you don’t even notice a lounger except that you keep floating out of them… Second-time buyers somewhere around 80-90% do not buy loungers…

    Yer right on the Twilight, it’s like the seats were all designed for big wide people 🙁 but the shoulder seat kills it and if you move to the other seats for a back massage its good, also the master blaster in the floor is great for lower back legs and feet.

    The Vita is owned by American Whirlpool. I saw one on the floor in Atlanta… middle fo the road, cradle supported shell, no clamps on the plumbing and cheap insulation system.

  356. Reply
    admin December 31, 2019 at 11:34 am

    Kyle

    Not lot of options…

    the local guys carry Sundance (part fo the Jacuzzi group which is now owned by a big US equity investment group, and Arctic. Neither are very good options, they both use cheaper proprietary parts list and the Arctic uses a low-end insulation system and doesn’t even clamp the plumbing lines…

    There is an independent service guy there called Desert Pools & Spas as well so you might be able to buy from these guys and get the local guys to service if needed.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

    Valley Pool & Spa
    Status: HTU All-Star
    Approved brands: Master, H2X, MPL, Twilight, Phelps swim spas

    I spent 3 days with the wonderful folks from valley Pool and spa. These guys are in a class of their own and carry my goto brand Master.

    info@valleypoolandspa.com Sean, Sonya
    Remove
    Details from Google Maps
    1659 Cary Rd, Kelowna, BC V1X 2C1
    http://www.valleypoolandspa.com
    +1 250-860-2266
    3.9View in Google Maps

  357. Reply
    admin December 31, 2019 at 11:18 am

    Ok, you have loads of options around you.

    The price range I’m not sure I don’t get into pricing too much but contact these guys below, any of them are good reliable brands so just finding something that fits you and your pricing should be pretty straight forward.

    I do have a buyers service available, its $250 I always save you at least that much and then I actually drill down to models and contact dealers and get pricing and hammer them for discounts.

    To be honest in areas where there are not so many good options its worthwhile but you have so many good brands around you you should be fine.

    Viscount Pools
    Nordic
    32429 Industrial Dr, Madison Heights, MI 48071
    http://www.viscountpoolseast.com
    +1 248-588-0970

    This is the closest decent spa brand, its not top of the pile and I really would recommend comparing the Getaway line from the next group, but Nordic is pretty good.

    This next group is all master dealers… you are right in the middle of 2 dealers which gives you the option to cross-shop pricing… the Getaway hot tubs are like the Nordics above but better insulation and thicker shells with much better colors.

    You can also prob get into the Clarity spas and maybe even the healthy living line

    Hot Tub Store
    8787 Hall Rd, Utica, MI 48317
    thehottubstoremi.com
    +1 586-739-9111

    Leisure Works LLC
    41430 Grand River Ave a, Novi, MI 48375
    hottubswimspa.com
    +1 248-348-7727

    This last group carries Artesian, again from a build standpoint they and master are my top 2, Artesian is a good brand but they also carry some crap lines like Jacuzzi and Sundance

    Allstate Home Leisure Sterling Heights
    44605 Schoenherr Rd, Sterling Heights, MI 48313
    http://www.homeleisure.com
    +1 586-932-5100

  358. Reply
    admin December 31, 2019 at 11:08 am

    Hey Joe

    I agree with your assessment, its a middle of the road spa overall.

    Creative Hot Tub Designs
    Remove
    Details from Google Maps
    1345 Scheels Drive, Sparks, NV 89434
    creativehottubs.com
    +1 775-356-3986

  359. Reply
    admin December 31, 2019 at 11:01 am

    Hey Dan

    They don’t use wood cabinets, they use a pretty nice looking standard vinyl cabinet and then have options for premium cabinets.

    also, you can take any spa and get a custom cabinet build.

  360. Reply
    admin December 31, 2019 at 10:59 am

    Hey John

    SF is a very cutting edge market, they have really embraced the online buying craze and to be honest, most of the tubs sold there are not from the local market anymore. It’s crazy when I look at that market, there are like 1/5th the number of retailers that market should have and most are the mid-grade overpriced brands from the 2 big equity investment firms that dominate the market… These guys spend scads of cash fooling people with 90’s style branding, advertising, and marketing to make their run of the mill products look like next-generation… They aren’t, in fact, they are nowhere near as well built as the good stuff and they have the added nastiness of being full of proprietary parts so they can screw you for life with cheap parts priced at stupidly high prices because you can only get the parts from them…

    The upside is there are dozens and dozens of independent service companies there now who have replaced the retailers… This is a great scenario for the end-user because these service companies specialize in one thing… Fixing hot tubs and their service levels are better than most retailers. it means you can buy from the big wholesale outlets and save a ton. But it also comes with a risk… you need to buy a good brand because a lot of the wholesale brands are just cheap junk.

    check out this map of registered sellers and service guys… The black marks are the brands I do not like, Grey is ok brands the blue are good brands and the Yellow are all independent hot tub Service companies!!!

    SF Dealers

    Site inspection is easy, really just shoot a video, walk from your front drive to where the tubs going measure any narrow opening… send it to me.

    If you do go local Paradise Valley Spas sell some big marketing brands but they also sell Bullfrog and Nordic neither in my top group but a lot better than anything else around you.

  361. Reply
    admin December 30, 2019 at 5:24 pm

    Hi

    The soft tub is a little goofy they use a proprietary parts list which means you pay through the nose for parts because you can only get them from them. and its expensive for a vinyl liner. also because the heater is the motor its really reduced in the amount you can filter because when it filters it heats! this goofy config means that you cant run the good low chem systems so they are always a pretty high chem environment.

    Point Roberts is tricky there are no dealers or service guys there that I know of.

    Frankly, no matter who you buy from you are going to have to find a local service guy, an electrician or handyman.

  362. Reply
    admin December 30, 2019 at 5:11 pm

    Hey Tami

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!

    https://www.spa-star.net/

    There are no brands On my good guy list around you, mostly the overpriced mid-end stuff from the big corporate equity investment companies, full of cheap proprietary parts…

  363. Reply
    admin December 30, 2019 at 11:41 am

    Hi Sonny

    I know Kingston well, had good friends that lived there and used to get down every summer 🙂 great city.

    So you have Maxx, Hydropool/Sundance (same parent company) and Coast and beachcomber.

    The Maxx is middle of the road, the shell is a cradel supported less expensive shell the parts are good and again the Insulation is lower end.

    Hydropool, I really am not a fan of cheap insulation, middle-grade shell and like the Sundance, they just spend too much money to make their mid-grade products seem like high end.. so much fluffy pseudo-science these corporate-owned brands just spend too much on the 80’s style marketing, branding and advertising instead of just spending the money on a good build, also a lot fo proprietary parts which in my opinion is just the worst place to end up

    The beachcomber and Coast are good, both use solid hand-rolled shells and the same parts. they also clamp the plumbing lines tot he jets which really helps to reduce leaks and they use a good reliable High R-value expensive insulation system.

    the Coast is going to blow away the BC for performance, BC only really does entry-level tubs and don’t really do any of the high-end therapy massage jetting.

  364. Reply
    admin December 27, 2019 at 5:16 pm

    Hey Jim

    They are both good spas.

    I do not like the big waterfall, it makes the cover pain in the ass and blocks the view.

    The footwell on the Coast is tiny, the BF has better use of space and slightly better jetting.

  365. Reply
    admin December 27, 2019 at 5:12 pm

    i texted you

  366. Reply
    admin December 27, 2019 at 5:11 pm

    No worries I just answered.

  367. Reply
    admin December 27, 2019 at 5:10 pm

    Hey Justin

    They both are well built and the main seats are the same… The plus to the MPL is the legs on the lounger… and some cool bells and whistles however I like the space on the twilight better.

  368. Reply
    admin December 27, 2019 at 12:22 pm

    They are a well-built spa and insulated better than most, I prefer a full foam but the hybrid systems they do with foam on the shell then foam and mylar sealed really well is pretty damn good, I would be surprised if its $4-$5/ month difference…

  369. Reply
    admin December 27, 2019 at 9:25 am

    Hi Lisa

    I find huge differences in the reliability of products like this… I have literally tried dozens and the reason I highly recommend Spa Marvel and the reason its the only one I sell (I have dozens I could sell on-site) is because it kicks the shit out of anything else I have tried…

    It should be as easy as this… Balance Hardness to 150… Balance alkalinity to the high end of ok. then balance pH if needed… Add a bottle of spa marvel every 3 months… Shock with non-chlorine shock as per directions very 5-6 bodies… Make sure you keep chlorine level to the government recommended levels!!! (legal here, I have to say that even if they gov is out to lunch and 30+ years behind the tech 🙂 I personally keep mine at 0.5ppm chlorine and have zero issues but again I don’t recommend it officially!! 🙂

    dump the water, restart with spa marvel, don’t bother with the instore testing… if you are not having issues balancing your water yer good, once you cant reliably balance the pH its time to change water.

  370. Reply
    admin December 24, 2019 at 12:50 pm

    Hi Robyn

    were opposite shores 🙂 and I’m an early to bed early riser!

    lol, tomorrow!

  371. Reply
    admin December 22, 2019 at 9:54 pm

    just texted you.

  372. Reply
    admin December 22, 2019 at 9:48 pm

    It’s in Storage in Ft Mayers

  373. Reply
    admin December 22, 2019 at 9:46 pm

    Hi Scott

    I do a one on one consulting service, its $250 we advise and whatever you decide to buy we shop and get the right price, we always save you at least the fee and we give you direct access to us for issues if the dealer can’t or won’t help…

    Or in can just give you options in the area and way you go.

  374. Reply
    admin December 21, 2019 at 5:24 pm

    forget it, dude.

    The thermisters on your system are higher Quality and accurate to around .5 of a degree… what it says is right

  375. Reply
    admin December 21, 2019 at 5:21 pm

    I know

    You want a good answer but I don’t have one.

    There are very few independent service companies that would make it safe to buy from out of the market and crap brands have dominated the market place…

    unless you are a good DIY guy yer stuck, man I hate not being able to help you but yer in the middle fo fuck you bullshit corporate marketing hell… I don’t have a good solution or you:-)

  376. Reply
    admin December 21, 2019 at 5:15 pm

    No idea seems like a dodgy pseudo line…

  377. Reply
    admin December 21, 2019 at 5:14 pm

    Man great place to live but crap for hot tub dealers (invite me down for some surf skiing )

    You need to have a handyman no one around there can take care of you. There are very few resources there dude I had to spend an hour just trying to find something.. and in the end, I gave up…

    You do have 2 good choices in the area.

    Aquarius Pools Inc
    Bullfrog
    Remove
    Details from Google Maps
    224 Augusta Rd, Winslow

    and my got guy:

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
    Details from Google Maps
    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.2View in Google Maps

  378. Reply
    admin December 21, 2019 at 4:49 pm

    Hey Hey Nicholas

    The boys at Atlanta Spa & Leisure are awesome, Darren is a solid guy and will take good care of you.

    Bottom pan is only worth it if yer installing in a swamp… Save the money and spend it on good groundwork…

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

    Sound-wise hot tub guys suck many better options for good sounding systems

    Lighting wise the twilight has enough the HL maybe upgrade,

  379. Reply
    admin December 21, 2019 at 4:37 pm

    Shit, no idea send me links to the sites…

  380. Reply
    admin December 21, 2019 at 4:37 pm

    People always confuse Total Alkalinity with alkaline…

    Total Alkalinity is the ability of the water to stabilize pH alkaline is high pH

    Total Alkalinity is critical to keeping the pH stable… Always balance it first… I always recommend to the high end of ok… (Like 180) then balance Ph if needed, I always find Total Alkalinity drops every week.. with spa marvel I find all I have to do is add a couple of caps of Alka + every week and make sure the chlorine dispenser has tabs or add granules.

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours, then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup – BE SURE TO PUT THE WATER HOSE IN THE FILTER HOLES WHEN FILLING!!!

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Pour in full bottle of Spa Marvel Water Treatment
    4. Run pumps for 20 minutes
    5. Use test strips to balance alkalinity to 150 (turn jets on for a few minutes after adding Alkalinity Booster each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.2 – 7.4
    8. 2 Tbsp of chlorine granules

    Weekly

    1. 2 tbsp chlorine granules 2 times/week
    2. put 1 capfuls of shock at the end of each day used. If you have a heavy load put 2-3 heaping capfuls of shock. ALWAYS leave cover open for 20-30 minutes after shocking
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter, eco pur on Master Spas)

    **EVERY 8-10 WEEKS SOAK ONLY THE WHITE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE ECOPUR FILTER (only applies on Master spas, this has to be replaced every 9 months depending on usage)

    **IGNORE THE CHLORINE OR BROMINE LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE – MAKE SURE YOU ARE PUTTING IN ENOUGH CHLORINE IN TO MAINTAIN 1PPM

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.

    ***LOCAL GOVERNMENT GUIDELINES SHOULD OVERRIDE THIS ADVICE, EVEN IF IT IS YEARS OUT OF DATE AND TOTALLY OUT OF TOUCH WITH REALITY.

  381. Reply
    admin December 21, 2019 at 4:29 pm

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours, then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup – BE SURE TO PUT THE WATER HOSE IN THE FILTER HOLES WHEN FILLING!!!

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Pour in full bottle of Spa Marvel Water Treatment
    4. Run pumps for 20 minutes
    5. Use test strips to balance alkalinity to 150 (turn jets on for a few minutes after adding Alkalinity Booster each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.2 – 7.4
    8. 2 Tbsp of chlorine granules

    Weekly

    1. 2 tbsp chlorine granules 2 times/week
    2. put 1 capfuls of shock at the end of each day used. If you have a heavy load put 2-3 heaping capfuls of shock. ALWAYS leave cover open for 20-30 minutes after shocking
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter, eco pur on Master Spas)

    **EVERY 8-10 WEEKS SOAK ONLY THE WHITE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE ECOPUR FILTER (only applies on Master spas, this has to be replaced every 9 months depending on usage)

    **IGNORE THE CHLORINE OR BROMINE LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE – MAKE SURE YOU ARE PUTTING IN ENOUGH CHLORINE IN TO MAINTAIN 1PPM

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.

    ***LOCAL GOVERNMENT GUIDELINES SHOULD OVERRIDE THIS ADVICE, EVEN IF IT IS YEARS OUT OF DATE AND TOTALLY OUT OF TOUCH WITH REALITY.

  382. Reply
    admin December 21, 2019 at 4:24 pm

    Hey Dude.

    Dynasty is one brand I have had more people complaining about than any other… I hear that the son has taken over from the old man and is trying to rejuvenate the brand but no formal approach and frankly if you were Dynasty and looking to revitalize the brand would you be in touch with me???? LMFAO

    You got good options there… and bad… the Home depot does Canadian spa but man its Chinese made and well what else do I need to say… we got in bed with them because I had a great relationship prior to the Chinese thing but it wasn’t a great result…

    But you have a Coast and a Beachcomber local dealer… both well made… the beachcomber is better made but the lame performer the Coast is a close second and much higher-end performance if yer looking for a massage…

  383. Reply
    admin December 18, 2019 at 3:58 pm

    chris@hottubuniversity.com

    There is a switch or jumper on the board that allows the heater to stay on when you have the pumps running… it shows you how to configure it on the back of the spa pack cover.

  384. Reply
    admin December 18, 2019 at 1:26 pm

    Hi Justin

    To be honest I’m really not a fan of the brand.

    The Watkins group is one of the best marketing companies in the hot tub world, they spend a pile of cash and time on old 90’s style branding, advertising, marketing to present their spas as next-level high end but the reality is they are kind of middle of the road.

    From a performance side, if you look, most of the spas have only a few of the good high flow larger therapy massage jets and mostly the less expensive small low flow jets. They also have a reputation for being a nightmare to repair when they leak, the reason is they use a thin shell and to support it they cover the back and the plumbing in high-density foam, it does an OK cut corner shell stability wise but when they leak yer screwed, it’s a nightmare to find and fix because the water gets trapped in the foam and while it might be leaking in one corner the water might come out the other side… It depends on how the water wiggles its way through the rock hard foam…

    The real killer for me is the Proprietary parts… Remember when washers and dryers used to last 20+ years and now they only last 5? that’s proprietary parts… Some asshats go and make goofy parts that only fit their tubs so they can totally control the price and availability of the parts… Plus because they are made in Mexico I’ve heard of people waiting a long time for parts of the local dealer doesn’t have them in stock… I would never put myself in a position of being locked into the manufacturer for parts, you really want to buy a spa with a good readily available OEM parts list, specifically, make sure you get a Balboa heating and control system… They are the best by a long shot and all your really well-made brands use them… Check this article out…

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

    Good brands in your area:

    Paradise Valley Spas in Burlingame sells Bullfrog and Nordic, The Bullfrog is almost in my top group, only their cradle supported ABS plastic shell keeps them out although they do the best cradle supporting I have ever seen, I really like a self-supporting hand-rolled fiberglass shell…

    Hot Tub Restoration in Santa Rosa sells Coast which is a great spa.

    My goto guy in the area is My buddy Todd in Sacramento… he does Master and if you are looking for a real high-end therapy massage spa you cant do better than the Twilight or LSX spas, loads of high flow therapy massage jets and top parts, hand-rolled shells and glued and clamped plumbing… Its the best way to build a hot tub…

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  385. Reply
    admin December 18, 2019 at 12:57 pm

    Great insights!

    Thanks for taking the time to feedback.

    So you can change the heater to a 5kw, the core is cheap and easy to install and the wifi module is also easy to put in, literally plug and play, if you want either hit me up ill get you the right price.

    I have changed some tubs to the high current mode (a jumper on the board) usually there are no issues with the breaker staying on.

    As for water chemistry are you using spa marvel? if not get it… it makes it super easy to manage the water… Get it here

    Also, download the SpaStar app makes it easy

  386. Reply
    admin December 16, 2019 at 5:31 pm

    Man thanks for the heads up.

    I’ve had good results with these guys, not had issues.

    keep me posted on how it plays out.

  387. Reply
    admin December 16, 2019 at 5:26 pm

    Hi Colleen

    Where you are you are almost going to have to go elsewhere, the local brands are crap…

    I have a service guy there so if you have issues hit me up.

    Get the SpaStar app and hit these guys too.

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
    Details from Google Maps
    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.6View in Google Maps

  388. Reply
    admin December 16, 2019 at 10:06 am

    Hey Joe None of those are great all are cheaper cradle supported shells, all use good parts all use cheaper insulation, some clamp the plumbing and some don’t.

  389. Reply
    admin December 16, 2019 at 10:04 am

    The Coast is def a better-built spa and yes there really are no magic bullets. The cheap spas are usually just cheaper build the other problem is a lot of spas are mid-grade but bolstered by great marketing and sold at high prices so its not always reliable to go by price wether… You really need a good understanding of what costs money and what makes great spas.

    The brands I like and dislike and why

  390. Reply
    admin December 15, 2019 at 12:53 pm

    Hi Art

    So 8k for this model is just too much IMHO.

    its a basic spa with all low flow jetting, the neck and shoulder jets are 1.5″ low flow and no real foot jetting at all it really should be a base price unit not only that but its a less expensive cradle supported shell and a less expensive insulation system, the one I saw 18 months ago didn’t even clamp the plumbing…

    You could get into a garden spa or a Clarity for the same money with a hand-rolled self-supporting shell, glued and clamped plumbing and away better insulation system… Its not a nightmare brand but its a middle of the road tub and that price is too high for that.

  391. Reply
    admin December 15, 2019 at 12:30 pm

    Good solid well built a spa, I toured their factory this year, they build good spas.

  392. Reply
    admin December 15, 2019 at 12:28 pm

    Hi Todd.

    its definitely a lower end unit, the plastic shell is not very strong so they need to re-enforce it with High-density foam for structure, the downside to this method is it encapsulates the plumbing in this layer of rock hard foam and because they do not clamp the manifold lines when you get a leak its a nightmare… the only time you should ever encapsulate the plumbing in foam is if its the open-celled foam that does not harden but again the use the foam for structure…

    Parts wise its pretty good, insulation wise its decent but man this arrangement for the shell structure can be seriously problematic…

    Honestly, if you want to get into a solid spa at a lower price point the roto mold spas are where you should be. particularly the Getawayhot tub range and as a close second the Nordic spa. The Getaway has much nicer colors a thicker shell and better insulation but both are better options than the Viking IMHO.

    Try Leisure Works at 41430 Grand River Ave a, Novi, MI 48375 for the Getaway and Viscount Pools for the Nordic 32429 Industrial Dr, Madison Heights, MI 48071

  393. Reply
    admin December 13, 2019 at 2:01 pm

    Hi Tamara

    There are a few great brands here for sure.

    The top two Would be Master and Artesian for sure there is no artesian dealer around you but my buddy Griffin in Mississauga service that area call him for sure…

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

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    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

    You Also have Beachcomber near you again great build quality on par with the other 2 but they only do low-end performance spas even their top-end spas are very basic with little or no good therapy massage jetting, no good neck and shoulder systems so if you are looking for a therapeutic massage spa then don’t bother.

    There is Also Coast dealer which is certainly better than the Sundance and Jacuzzi (same parent company) brands around you.

  394. Reply
    admin December 13, 2019 at 1:43 pm

    Just texted you.

  395. Reply
    admin December 13, 2019 at 1:41 pm

    Yep

    Built By Artesian, good build, good parts, good insulation. I don’t like the models with the Foot Domes though those things are from the ’90s and they were a serious hazard, everyone trips over the damn things… Absolutely hated mine… Most guys went away from them because so many people wipe out on them…

  396. Reply
    admin December 13, 2019 at 1:26 pm

    Generally, I’m not a fan of ezee pads, the idea with ground prep is to excavate the inconsistent topsoil until you get some reasonably stable ground then you fill it with a consistent medium like crusher dust or high dust content gravel. then you put the top support (like ezee pad or patio stones) to spread the weight…

    The reason I’m not a fan of ezee pad is it does not address the ground it just spreads the load, they tend to settle unevenly over time. This idea that you can put two tons onto the grass and with a couple of plastic pads and have it remain level is a gimmicky sales pitch.

    So if you agree that you need to prepare the ground properly (like you would have t do for anything regulated like a deck or outbuilding) then why spend the money on the ezee pad? the concrete patio stones are way stronger, and cheaper…

    Its the same reason I hate the bullshit pitches from hot tub makers like Arctic that pitch this crazy idea that a sold base on a hot tub is a substitute for good ground prep… its marketing bullshit designed to make you think the cost of installing a tub will be less, no engineer or hardscape would agree with it.. you need to prep the ground if you want stability.

  397. Reply
    admin December 12, 2019 at 5:37 pm

    Hi Nils

    its important that it is level and flat and stable… this can be achieved by adding on with pavers but you need to monitor it for sagging… make sure its prepared right. Personally I would just redo the pad… big expense for a band-aid fix 🙂

  398. Reply
    admin December 12, 2019 at 5:36 pm

    Hey Dennis

    I’ve read a lot about Hydrogen peroxide, its pretty fringe for health but to each his own, I know it voids the warranty on most spas. Like everything, I have people that swear by it and curse it 🙂

    The 240 is a solid smaller tub with insane performance, like your 8.2 it just has a great massage. price wise I have no idea. I don’t really do much with pricing, but I would guess anywhere from 7-9kish?

    A lot of manufacturers moved away from waterways to CMP compression fit jets, they don’t bolt-on anymore they press fit into the shell. They are a little more expensive but the failure rate is a lot lower. master moved to them last year, and after a few teething issues they have settled in and are having solid results.

  399. Reply
    admin December 12, 2019 at 5:30 pm

    Hi Gary

    for 5 weeks its prob best just to turn the temp down and get someone to check it every week.

    You can winterize but its not good for the tub and if you mess it up you can do a lot of damage.

  400. Reply
    admin December 12, 2019 at 4:44 pm

    no problem, its a zink copper ion its fine with spa marvel just don’t use bromine with it…

    you can buy the spa marvel here and You get a lifetime guarantee on the jets!

  401. Reply
    admin December 12, 2019 at 4:42 pm

    No worries You got lucky… some of those shows are a total rip off on cheap crappy spas but Twilights a good solid tub.

    if you ever have issues hit me up, I stand behind my referrals!

    have a great day!

  402. Reply
    admin December 12, 2019 at 2:12 pm

    I just had a chat with the big wigs at the factory they should be on to you soon.

  403. Reply
    admin December 12, 2019 at 2:11 pm

    Just texted you

  404. Reply
    admin December 12, 2019 at 2:08 pm

    Hey Sam

    You come up as BC Canada. go look at the Getaway Hot Tubs from Master there is a dealer in Fraiser valley, bang for the buck they are hard to touch, super high quality good, parts good insulation…

    Fraser Valley Hot Tubs
    Master Dealer
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    32912 Mission Way unit 10, Mission, BC V2V 5X9
    http://www.fraservalleyhottubs.com
    +1 604-618-4198
    5.0View in Google Maps

  405. Reply
    admin December 12, 2019 at 1:59 pm

    Hey Skip

    You have lots of brands there but most of them are a lower end and then the mid-grade high priced crap with all the fancy marketing and proprietary parts

    The West Coast stuff is gonna be middle of the road, this industry is too hard on little mom and pop shops, they just don’t do enough volume to have efficient production and they don’t buy enough volume to get really solid pricing so they end up having to cut corners to compete. I really won’t recommend a spa that’s not using the Balboa control and heating system, it’s solid system that really outperforms everything else out there. they also use a cheaper insulation system.

    check out the local Artesian dealer called Haven Spa Pool & Hearth in Clackmans, there are also a pile of independant service guys registered there, A guy named John Erickson does a lot of events there and frankly not only is the largest dealer in North America he also sell a lot of spas there and has good brands and I literally have 10 service guys registered there so you can save a ton and get good service. try him as well his pricing is high volume, low overhead wholesale direct and typically he runs a grand less than retailers… jerickson.mps@gmail.com

  406. Reply
    admin December 12, 2019 at 1:44 pm

    Hey Rich

    You have loads of good choices down there.

    Don’t get me wrong you also have your share of low-end crap and mid-end hyper marketing overpriced stuff as well but there are a few brands in the sweet spot.

    Now 7 k all in should be Doable, I would look at something like the getaway Hot Tubs, they are solid as a rock, good parts, glued and clamped plumbing and full-foam insulation, its hard to find that build spec for 7k all in but the 40 jets Bar Harbour might just make it you might even get into a Clarity from Master or a South seas from Artesian both solid well built spas. You also have a PDC dealer and a BUllfrog dealer, all four brands are pretty solid choices, they all use the same top-end parts list for the most part and all build good shells and reliable plumbing systems.

    Leisure pool and spas do the Clarity and getaway, Soakers does the South Seas, Clear Springs does PDC and Dolphin does the Bullfrog.

  407. Reply
    admin December 12, 2019 at 10:42 am

    I sent through some email recommendations for local dealers, you have a few good brands and dealers there so you should be able to find something to fit.

  408. Reply
    admin December 10, 2019 at 1:29 pm

    Hi Wendy!

  409. Reply
    admin December 7, 2019 at 2:23 pm

    Hi Wendy

    Im sure we can help.

    The big problem is likely to lack of insulation and lack of sides!

    The insulation parts is easy, get some 4″ attic insulation like fiberglass pink or Roxul or any of the batton type. get a bunch of contractor-grade hefty super strong large garbage bags and get a couple of rolls of tuck tape (the stuff they use for vapor barriers on houses)

    take the battons of insulation and seal them in the garbage bags and tape the bags closed. line the underside of the tub with them then put sides on… it will make a big difference.

  410. Reply
    admin December 7, 2019 at 2:11 pm

    Hey Dan

    there is a high and a low current mode on that tub, on the low current mode it shuts off the heater when you have the pumps on, olso new tubs have bigger motors and still run off the 50 amp service that older tubs ran off.

    Its also a lot to do with a surface area of the tub, and how sheltered the area is… a steady wind makes a massive difference and the 8.25 has a huge surface area.

    you can also change the heater to a 5kw, you can change the mode to high as well, it should help 🙂

  411. Reply
    admin December 7, 2019 at 2:04 pm

    Hi Ginger

    I would stay away from salt. the one at your massage place is likely a mineral salt that they add, the second dealer is right, the one on the Hot Springs is highly corrosive and all they do is make chlorine out of the salt… its old tech and in my opinion a gimmick. There are much lower chemical systems and easier to maintain. In light of the recent Ban last month on a huge range of salt systems in hot tubs by health Canada that found they can make a toxin as a by-product of the generation process I would stay away… read this…

    No matter what spa you buy don’t buy any of the miracle chemical reduction bullshit, the best stuff out there is the add-in products like spa marvel or the mineral salt add-ins like Mineralux. Personally I use this stuff…

    The Grand Bahama is better built, uses better parts and has better performance, the best thing about Hot Springs, in My opinion, is the marketing…

  412. Reply
    admin December 7, 2019 at 1:58 pm

    Clarity is a new line fro them, its a great design, big open footwell and it built well with good parts and good insulation.

  413. Reply
    admin December 7, 2019 at 8:22 am

    hey, Paul what size are you looking for?

    My mom lives in Fla and has a 12′ swimmer in mint shape she is selling because they won’t let her have it where she moved to… fire-sale price…

  414. Reply
    admin December 6, 2019 at 3:33 pm

    Hi Ollie

    Running cost is down to a few key things.

    1. insulation, but in San Diego its not such a big issue.
    2. Parts.
    3. chemicals

    The parts depend on a few things, primarily what parts… The fancy brands with the proprietary parts cost a lot more because they control the price and they are not as good as the top OEM parts. parts also last longer the better you are with your water chemistry and routine maintenance like filter cleaning etc. also the more stable the local power the better and with brownouts and noise on the line parts fail more often

    The chemicals depend on how chemical-free you want the tub.

    Assuming that you get good parts, and take care of the unit you should get a solid 3-5 years out of your heater the heater can be bought for around $100 for the part, similarly, you will need a pump rebuild usually around the 5-7 year mark. a rebuild is $350 or so and a new pump motor around $700

    chemicals count on $350. year for the really low chemical systems.

    I’ll email you a local guy’s details.

  415. Reply
    admin December 6, 2019 at 3:21 pm

    Hi Roger

    Both are very similar tubs, I think you need to upgrade the insulation on the South seas maybe? check and make sure its a full foam system I seem o recall that they use less foam on that line and charge for the upgrade but that might be wrong.

    The parts are almost identical, but the plus with Master is they have robust customer direct support center whereas Artesian has none… you need a dealer and they have to be reliable or you are screwed…

    The Balance 7 is a lot more modern design, those shell layouts were made 2 years ago and took a lot of feedback from second-time buyer, they are spacious and have massive footwells, the 748 has the same amount fo seats but unless you have friends with no legs The old school design with the tiny footwell is going to limit you to 3-4 comfortably until the footwell is overcrowded. second-time buyer are all about space, open seating and footwell room and the balance is the roomiest spa out there.

  416. Reply
    admin December 6, 2019 at 1:39 pm

    Yeah, Hot Springs is one of the best at old school marketing, branding, and advertising, they spend a ton on this end of their business but I really feel the product overall is middle of the road but sold for top buck on the back of the marketing.

    I really like the brands that fall into the sweet spot… they build top-end don’t spend too much on branding bullshit and Use good OEM parts.

    The Artesian is a better built tub for sure…

  417. Reply
    admin December 4, 2019 at 2:06 pm

    Hi Kris

    locally the best bet is the Bullfrog. These guys are right on the edge of my top group and they are way better than the other options in the area.

  418. Reply
    admin December 4, 2019 at 2:02 pm

    Hey Jeff

    The diverter cap was a known issue, the dealer should have caught it before delivery, there was a bad run of plastic from CMP and it affected a lot of brands, CMP is used on a few of my top recommended brands and other than this issue it’s been a reliable product.

    Give me the dealers info and I will get onto them and see what the deal is.

  419. Reply
    admin December 4, 2019 at 1:57 pm

    Hi Ian

    Its a solid price on a good spa.

    Buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee on the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

    hit me up if you have any issues.

  420. Reply
    admin December 4, 2019 at 1:33 pm

    I’ll email you a few contacts for remote direct buys, hit me up if you need anything

  421. Reply
    admin December 4, 2019 at 10:43 am

    Hi Jeremy

    Ozone I have to say no. Its great tech and if you had a really high-end system with treated intake air supply, primary secondary and tertiary absorption systems and off-gas destruct you could probably run damn near chemical free but it would be a 3-5k system 🙂 the $200 systems on hot tubs do very little…

    UV again is good tech and this system is probably the best on hot tubs but again I don’t recommend it. The reason is that none of the onboard systems can hold a candle to the aftermarket add-in products… I have found that the best we can do with the UV system is around 2ppm, same as AOP, Salt etc… we run our tubs at 0.5ppm of chlorine using a natural enzyme and it has the added advantage of protecting the plastic, keeping the pH stable, and extending the life of the water by2-3x… There is nothing I have ever seen that works better than this shit…

  422. Reply
    admin December 4, 2019 at 10:37 am

    Hi Roger,
    Thermospas are middle of the road for performance, they tend to rely on a lot of little high-pressure jets on their tubs, it feels good but it’s mostly surface. What really matters for good high-end massage is the expensive larger high flow jets.

    I’m also not a fan of how they do insulation, these radiant barriers were basically banned in the ’80s in regulated industries, now in this unregulated industry, they are the miracle insulator… laughable cheap outdated…

    South seas is a lot better, they build good spas. again the performance of the line is lower middle but overall a good reliable spa.

  423. Reply
    admin December 4, 2019 at 10:22 am

    Hey Kris

    Man, I don’t have anything around you I can recommend.

  424. Reply
    admin December 2, 2019 at 2:06 pm

    Hey Scott what other issues?

  425. Reply
    admin December 2, 2019 at 2:06 pm

    Hi!

    Here is the terms and disclaimers page

    Salt was good 20 years ago because even though it had a high failure rate it got us from 3-5ppm of chlorine to around 2ppm but use this enzyme system we run drinking water levels of chlorine in ours and its just easy and reliable…

    Especially since the health Canada bad on salt generators as they found they produce a toxin… https://www.canada.ca/en/health-canada/services/consumer-product-safety/reports-publications/pesticides-pest-management/decisions-updates/reevaluation-decision/2018/sodium-bromide.html

    As for Ph Up and Down forget it… it is already baking soda and sodium bicarb its cheaper get the MSDS sheet from your local brand to confirm…

  426. Reply
    admin December 2, 2019 at 1:36 pm

    Hi Stuart!

    Be careful of going too small, the little tubs don’t have enough displacement area so if two good-sized people get in then you lose the water over the side and need to get your garden hose out!

    I find the minimum usable size is the 3-4 person tubs in and around the 70″x85″ range.

    The Nordic is a good bare bones tub, And I agree the shells are cheesy but to be honest its more because they use regrind and have goofy colors… the roto-molded tubs if they are built right are incredibly strong as good or better than the top acrylic shells and way better than most of the mid-grade shells out there and on some the colors are great and they have the added advantage of a textured non slip surface… bang for the buck they are like a grand less then a good acrylic shell…. and they and there is a great little 4 person one with better jetting called the Getaway hot tub Ochos Rios model.

    There is no one selling the masters on the island but there is a guy on the mainland called Fraser Valley Hot Tubs the TS 240 and TS67.25 are arguably the best perform,ance small tubs out there hit them up they might have a service guy there.

    other than that there is a Beachcomber dealer but although its well built its low-end performance-wise.

  427. Reply
    admin December 2, 2019 at 10:16 am

    Hi Jason

    Its middle of the road, the shell is made in China, we sold a few for them on a trial run and in only 5 units had a shell failure where the repair guy basically said the shell was to thin to even repair… all in all from what I saw when I flew out to the customer I felt it was not fo the quality I could stand behind…

  428. Reply
    admin December 2, 2019 at 10:13 am

    Hi Don

    Everyone is saying hand-rolled now because of this site but from what I saw it was not a self-supporting shell… Watch this video…

    All in all, it is a solid middle of the road and should be priced accordingly. the jetting is the typical mix of a few expensive high flow therapy jets and lots of cheaper little low flow jets to get the count up. The shell is middle of the road cradle supported, and the insulation again middle of the road in both cost and R-value. I would not say it is not a nightmare brand but not built to the standard of the really good stuff.

  429. Reply
    admin December 2, 2019 at 10:13 am

    Hi Don

    Everyne is saying hand-rolled now because of this site but from what I saw it was not a self-supporting shell… Watch this video…

    All in all, it is a solid middle of the road and should be priced accordingly. the jetting is the typical mix of a few expensive high flow therapy jets and lots of cheaper little low flow jets to get the count up. The shell is middle of the road cradle supported, and the insulation again middle of the road in both cost and R-value. I would not say it is not a nightmare brand but not built to the standard of the really good stuff.

  430. Reply
    admin December 2, 2019 at 10:09 am

    Yeah sorry, I wasnt clear 🙂 they are a solid group and we have sent them a lot of customers and had good results.

  431. Reply
    admin December 2, 2019 at 10:07 am

    There is a wholesaler that sells in that market, he has a depot and local service guys. I also have about 10 service guys registered there.

    If you download the Spa Star app if you ever need service just click the request service button and I’ll get a guy out.

    Ill email his details

  432. Reply
    admin December 2, 2019 at 10:05 am

    Hi Jean

    Tell me what problems you have had.

  433. Reply
    admin December 2, 2019 at 10:04 am

    HI Peter

    In light of the recent re-evaluation from health Canada that has determined these bromine systems create a toxin and have now been banned in Canada (I’m assuming the US will re-evaluate soon and follow suit)

    I would highly recommend disabling this system, and I would be looking to the retailer to refund the upgrade…

    go Spa marvel, safe, healthy, lower chemical, easier to maintain water, longer water life, and lifetime extension on your warranty for your jets…

    Buy it here:

  434. Reply
    admin November 29, 2019 at 6:08 pm

    Hi David

    The Premium Wholesale guys are the biggest hot tub sellers in Canada and I have referred a lot of customers their way and had nothing but good results.

    The MPL has the same main captains seat as the Twilight its one of the only tubs out there with the big 3.5″ high flow therapy jets in the neck area and the calf jetting is crazy.

    Its a solid brand overall and the guys at Premium do a stand-up job.

  435. Reply
    admin November 29, 2019 at 1:51 pm

    Yeah, it loses a bit of heat and not all shocks need this, check the bottle… the one we use aerates chloramines so the cover needs to be off for 15 or 20 minutes…

  436. Reply
    admin November 29, 2019 at 1:49 pm

    Hi Lori

    I do do a lot on pricing because the reality is it’s very regional. things like distance to the factory and local operating costs, wages and dealer and market volume and competition really affect prices.

    At the end of the day, it’s a great hot tub and sells a lot less than a lot of hot tubs that are nowhere near the quality of build or performance.

    Also if you want local support you have to consider if it’s worth going outside the area, the local dealer will likely not do warranty work if you bought from someone else so the savings upfront. In some areas, this can be a non-issue if there are a lot of independent service guys around but that is not the case there, some areas I might 10 or 20 service guys but this area is predominantly dominated by local dealers…

    Rethink the dual lounger… First-time buyers always buy loungers because they are dryland creatures using dry land criteria… they pay attention to comfort and how the seats feel when the tub is dry and their experience of dry and comfort like a lounger that supports your weight and is comfy. Water environments are not about this, you won’t give a crap how comfy the seat is because you are basically floating… and loungers are hard to stay in and take up a lot of room… around 80-90% of second-time buyer do not by a louger…

  437. Reply
    admin November 26, 2019 at 10:07 pm

    Man, I had never even heard of them till you posted so I had to do 30 seconds of research…

    The video shows them spraying chopped fiberglass and adding supports, so the shell is middle of the road, they use gecko heating and control systems so again less expensive middle of the road and they don’t glue and clamp the plumbing so…. you get the picture… if its cheap as shit then ok but it won’t be because they are small off the radar low volume… I would say stay away hell even hot springs would be a better buy and that’s saying a lot…

  438. Reply
    admin November 26, 2019 at 9:54 am

    Hi

    Neither Sundance or Calspa are in my top groups. Sundance because they are part fo a big equity investment group and I really feel they are great marketing companies making mid-grade products sold at high prices on the backs of the marketing and branding… The proprietary parts alone would have me running for the hills, no way in god green earth am I buying a spa with a parts list that is proprietary… They don’t do this shit to make better products they do it to make big profits off the parts down the road and I have never ever seen any of these proprietary parts perform as well as the really good OEM parts like Balboa, Waterways, and CMP. and with the OEM parts, you can bypass the retailer and the manufacturer and get competitive [priced parts anywhere on the open market so you can never be held to ransom for parts or find parts are no longer available.

    I toured Calspas Factory last January and they also did not make my cut, the shell despite the marketing was nothing more than a regular mid-grade cradel supported shell and the confusing array of options and skews made the production messy, there were so many tubs on the test line with reject stickers… And on the entry-level stuff, they use waterways packs you one get the good balboa system on the higher end stuff. similarly, you need to pay to upgrade the insulation system. all in all both spas should really be in the mid-priced group but they sell for higher-end pricing on the back of marketing…

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets. None of the onboard systems from any of the brands are as good as the natural addins. https://hottubuniversity.com/spa-marvel-us/

    As far as the shell and anti-slip and no ball bearings, that on most tubs either standard or as an option.

    When it comes to performance frankly neither of them are top of the pile… forget all the sales bullshit just look at the jets… the small little 1.5″ jets are cheap low flow jets that put a tiny amount of water out in a high pressure, it does little to move the whole muscle mass so it although the feel good I find they do little for long term muscle relief.

    For neck and shoulders look for a seat with 3-4 of the big 3.5″ high flow therapy massage jets, for feet look for the huge 10″ 14 nozzle monsters and for a really top end seat look for 6 or more of the 5: high flow therapy jets… in the hot tub world for massage size matters… if they are using the little cheapo jets then you need like 18-20 of them in a seat to really move enough water for good therapy massage.

    Forget the filtration its marketing, all filters do is remove debris and even the cheapest shity tubs filter well.

    The titanium heater is fine and so is the Icolny frankly if you have good water maintenance then heaters last 5+ years and the part costs $60… Again spin and marketing more than any real value.

    Sundance is a proprietary control and heating system. Cal is OEM but make sure it the Balboa system.

    I guess if push came to shove the Cal, the parts are better but you would need to get to specific models to comment on the performance aspect. But honestly, neither of them would I recommend…

    I do have a couple of good independent spa service companies there, so it looks like a lot of fo spas bought from out of the area or the retailers use subcontractors or have service issues.

  439. Reply
    admin November 26, 2019 at 9:28 am

    Hi Aaron

    Yeah, I’m not a fan of the bucket seats I too find them constraining, I really like a wide-open seating plan with a big ass footwell. And I hate the floor foot domes, first off they have those crappy little 1.5″ low flow jets so they don’t do much for tough old feet and they are a bloody tripping hazard… nightmare, most guys went away from these domes years ago they are a serious hazard. and you have to run hot water under the floor which means big heat loss through conduction and its an absolute nightmare if you get a leak under there and because everyone is stepping on the damn things you get way more leaks there than normal…

    Circ pumps I’m not a fan of… On higher-end spas, they have a lot better vibration mitigation so the big pumps are super quiet, never quite as quiet as a circ pump but certainly nothing that should bother you.

    As for the Bullfrog, the shell is important but its really hard to get data for actual failures, but I have seen a lot fo ABS shell failures over the years… like 20+ Vs zero on hand, rolled self supported shells. and its cheaper so the price should reflect that. all in all, the bullfrog is a good spa

  440. Reply
    admin November 26, 2019 at 9:18 am

    Not my top end but not a nightmare either… it should be priced in the middle range, more expensive than mass merchants but less than top tier stuff, I would say its a better bet then the fancy brands but not as good as the really well-made stuff.

    The Vita I looked at used a fairly inexpensive lower R-value insulation, did not clamp the plumbing lines and had a less expensive cradel supported shell…

  441. Reply
    admin November 26, 2019 at 9:16 am

    Hi Laurie

    I need to start here with a disclaimer… I need to recommend you follow your local government guidelines no matter how far out of date they are…

    My rule for my tub is this, my nose and eyes are great indicators of the water quality as long as I am balancing and adding sanitizer. In general clean clear water that smells neutral or at least not organic is great. If you are adding chlorine every 3 days or so with spa marvel and your PH is in the OK range Your water will be clean and safe. Don’t try and micromanage the water once a week balance unless you have an issue. it is really obvious if your water is going off, it gets cloudy and has a slightly pond-like smell to it, that is when you know your sanitizer level is too low and or you need to shock it.

    I typically shock one a week with around 4 tablespoons of non-chlorine shock or if the water starts to go off.

    Foamy and cloudy is likely detergent or lotions, also first batches of water are a pain in the ass… minimize the amount of lotion or soap getting into your tub, either bathe in your birthday suit or do not wash the suits often and when you do run them through an extra rinse cycle or rinse them well in the sink… also no t-shirts or other clothing. same with sunscreen and other lotions, if you use a lot fo them then shower before getting in…

    Rule of thumb is weekly balance you alkalinity to the high end of ok then if needed adjust the Ph down into the ok range

    also get the SpaStar app from google play or the apple store its free and helps a lot.

  442. Reply
    admin November 25, 2019 at 7:31 pm

    Hi Tony

    Glad your purchase met your expectations.

    Good call on the chlorine, I think what happens some times is the dispenser gets filled with water, esp if you have kids and then it starts dissolving all the tabs at once.

    Shock is a funny one, I use it rarely unless I have the water going off from a big party or forgetting to refill the dispenser. generally, I advise a shock every 5 bodies through the tub.

    Yeah, I’m with you on the wifi, although to be honest a lot of times its problematic, I think its getting more features soon, and its stupid not to have a 2-speed pump on number two there is literally no cost difference and the pack will accommodate it… I don’t use the waterfall so I don’t care but again lot fo people say that they would like it on pump one… the reason they took it off is when the tub goes onto purge the old style used to hit the cover and then send water out it could drain an inch during purge 🙂

    Enjoy!

  443. Reply
    admin November 25, 2019 at 2:38 pm

    Hey Justin

    I have not seen a dynasty in the last year or so but historically they have not been great spas and the one I saw was a right proper mess.

    Jacuzzi is really good marketing but the middle of the road performance and proprietary parts which are a deal-breaker for me…

    Man, go see Adam… He does Master and American whirlpool. the AW is closer tot he Dynasty but with better quality control and the Master is in my top 5 there is also a bullfrog dealer called Brown’s Pools & Spas in Douglasville, which are somewhere between the Master and the AW

    Atlanta Spa & Leisure
    Adam and the gang are great we spend a few days going over their business and they do a great job, good service, knowledgeable, all the right things…
    Remove
    Details from Google Maps
    4305 Northeast Expy, Doraville, GA 30340
    http://www.atlantaspa.com
    +1 770-939-8000
    5.0View in Google Maps

  444. Reply
    admin November 25, 2019 at 2:31 pm

    Hi Don.

    Here are the pros and cons… If you really want hi-flow rates you can’t beat diverters.so the really good massage spas have them because it lets you steal a whole large pump for one seat… if you use 4 smaller pumps you cant put nearly as much water through each seat…

    The efficiency of the large pumps is much higher than the smaller pumps, you are always a lot better off with fewer large pumps.

    Read this:

  445. Reply
    admin November 25, 2019 at 2:26 pm

    They were ok when they were independent. The recent buyout by a big equity investment company has changed it a bit it’s now full of proprietary parts which to me is simply a deal-breaker… One critical thing is to make sure you have good reliable easy to source on the open market parts… Proprietary parts are not about building better products they are about making sure you own the customer for life because you have them by the balls because you control the goofy parts at whatever price you dictate…

    The tub layout is goofy, by making it the shape they did they killed the usable space for style… The footwell is so small that unless you have friends with no feet you are only going to get 2 or 3 people in before the footwell is full… Second-time buyers are always on the hunt for foot space and nice open designs, this is an old design.

    Performance-wise again it’s going to be middle fo the road, there are only a few of the expensive hi flow large jets and mostly the inexpensive low flow jets, in the neck and shoulders if you really want massage you need to find a spa with 3 or 4 of the 3.5″ hi-flow jets those little 1.5″ low flows do not move enough water for tough hi stress areas like shoulder and neck. same with feet, if you want good foot action find a tub with the big 10″ high flow jets or forget it, those little 1.5″ ticklers won’t satisfy yer dogs.

    All in all, it’s like most of the tubs I see from these companies that specialize in high end expensive 80’s style marketing and branding… Middle of the road products wrapped in loads of spin and marketing sold at high prices…

    Don’t get me wrong it’s not like the nightmare junk but it’s not like tot high-end quality spas it’s somewhere in the no man’s land in between.

  446. Reply
    admin November 25, 2019 at 2:14 pm

    You cant change the timeout it’s a health and safety thing, it reminds you you have been in the recommended length of time…

    That’s a lot of water to loose unless you have had a lot of bodies through I would pop the front off and make sure there is no water in there, sometimes during shipping the unions on pumps and pack and be loose, its recommended in your owners manual on all tubs to check these…

  447. Reply
    admin November 23, 2019 at 3:12 pm

    Hey Mark

    they are just as good and frankly better than the stupid Hybrid option… I can’t even believe these guys still do that. its old tech that is not more efficient… The only reason their CEC rating ios lower on the hybrid is because of the circ pump…

  448. Reply
    admin November 23, 2019 at 3:08 pm

    These are the service companies I have registered in the area.

    Athena Pool & Spa Services
    Remove
    Details from Google Maps
    PO Box 1158, Rathdrum, ID 83858
    +1 208-687-3191
    View in Google Maps

    Spokane Spas Inc.
    Remove
    Details from Google Maps
    16428 E Sprague Ave, Spokane Valley, WA 99037
    http://www.spokanespas.com
    +1 509-532-1400
    4.4View in Google Maps

    Griese Enterprises
    Remove
    Details from Google Maps
    2721 E Diamond Ave, Spokane, WA 99217
    http://www.hottubsinspokanewa.com
    +1 509-868-7963
    4.4View in Google Maps

    Sink Or Swim Pools & Spas
    Remove
    Details from Google Maps
    Spokane, WA 99201
    +1 509-475-1547
    5.0View in Google Maps

  449. Reply
    admin November 23, 2019 at 2:53 pm

    Hey Sean

    Yeah, diverters are noisy in some positions, they are all the same, I have not noticed an appreciable difference on any of the brands I have seen.

  450. Reply
    admin November 23, 2019 at 2:51 pm

    Hi Liesel.

    Time will tell I really don’t know what to think with these guys.

    We referred them a lot of business and they just kept dodging my requests to get into the plant, no there are no secret manufacturing techniques, and I’ve seen dozens of factories and I don’t charge them so its a no brainer unless you are hiding something.. then I got one of their tubs and it was a wreck… 3 leaks, shoddy workmanship it was a real mess.

    Then they told me it was a one-off and that they were doing a factory refit and asked me not to release the other video until I saw for myself… no, they decided once again not to see the factory…

    Now this is a brand that was on my good guy list and that I sold literally hundreds of spas for, it makes no sense if they are legit dowing good build practices, it will literally cost them hundreds of thousands of dollars not having me referring them as a good brand so I can only surmise they have some skeletons and cant let me see what’s what…

  451. Reply
    admin November 23, 2019 at 2:45 pm

    Check and make sure the pump is plugged into the board if it is it sounds like a bad pump.

  452. Reply
    admin November 21, 2019 at 2:06 pm

    The Clarity Spas are built the same as all the Master Spas. Good hand rolled shells good non-proprietary parts list glued and clamped Plumbing and a high-end insulation System.

    I like the big open footwells and a nice use of space in the clarity series. Plus good jetting and a nice power system.

    Never really been a fan of the hot spring stuff. Their strong suit is definitely their marketing but the product itself is kind of middle-of-the-road lots of proprietary parts frankly mid-grade performance I find it really overpriced.

  453. Reply
    admin November 21, 2019 at 2:02 pm

    Hey Charlie

    The pricing looks good.

    Performance-wise the Twilight series is definitely going to beat the healthy living. the truth is the third pump doesn’t really make that much difference. They just put a bunch of extra Jets and Goofy places. I’m a big fan of the 8.2 or 8.25 performance-wise it has a lot more of the high-flow therapy Jets and the neck jets are all the 3.5 inch high flow

  454. Reply
    admin November 21, 2019 at 1:56 pm

    Awesome! Enjoy and let me know if you ever need help.

    buy this stuff… its lower
    chemical easier to manage healthier and less expensive, plus it extends the
    life of the tub and gives you a lifetime guarantee ion the jets.

    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without
    hassle, diagnose and fix water issues, troubleshoot any problems and even
    request service on your tub. Spa Star will do all that and more and best of
    all IT’S FREE!

    https://www.spa-star.net/

  455. Reply
    admin November 21, 2019 at 1:54 pm

    Nope it sounds like you’ve got it pretty much in hand.

    If you want to you could put a space heater carefully underneath the skirt area to warm it up a little bit before you fire it on. That’ll ensure that you don’t have any condensation on the board.

    The reality is you should be able to just hit it with power and it should fire up

  456. Reply
    admin November 21, 2019 at 1:42 pm

    Its Clearwater and is nothing I would recommend.

    It’s going to be the same quality as home depot or any of the other price point spas.

    Go see the guys at Phoenix hot tubs and swim spas on ruby road.

    The trick to entry level spas is no bells and whistles… look at the the getaway hot tubs… solid build efficient and priced right.

  457. Reply
    admin November 21, 2019 at 1:16 pm

    Build wise it’s great.

    Performance wise it still has quite a few of the big hiflow jets and a bunch of regular jets. Frankly it’s what most tubs have.

    That kind of seating is super good for tall folks.

  458. Reply
    admin November 21, 2019 at 12:48 pm

    Hi Ethan

    They are both good spas and well built. I dont know the dealer though.

    There is nothing else local I would bother with.

    There are a lot of service companies around as well so any well built line with good parts should be easy to find serv ou ce for.

  459. Reply
    admin November 21, 2019 at 12:43 pm

    Hi.

    All the lines from Master have the same build standard. All that really changes is the performance and seating type.

    The bullfrog is a decent second. The only issue I have is the ABS plastic pedestal supported shell is a lot weaker than the good hand rolled self supporting shells on master or artesian.

    The hot springs is the best marketing company of the three but no where near the quality or reliability.

  460. Reply
    admin November 20, 2019 at 5:36 pm

    No.

    Both super well built spas but I would say the Antigua island elite is a better perfomance spa. If you are tall however the seating in the HL is better

    The antigua is right between the HL and the Twilight

  461. Reply
    admin November 19, 2019 at 8:30 am

    Hi Phill.

    I find the Artesians around the same price and they re pretty much the same build and insulation but the Twilight is the only one I see that has the big 3.5″ high flow neck and shoulder jets which I love, everyone lse uses the dicky little 1.5″ low flow jets for neck and shoulders and they just do not move enough water…

    There is an artesian dealer i don’t know called Artesian Budget Pools in Peabody. I do know the guys at Crocker sales that does master and I’ve had good results with them.

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
    Details from Google Maps
    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006

  462. Reply
    admin November 19, 2019 at 8:26 am

    Hi Steve

    I don’t really do too much pricing but it seems reasonable.

    I do not like the foot domes, they are big tripping hazards and a pin in the ass all for a couple fo low flow jets that don’t move enough water for any real foot massage anyway… plus you have to now plumb under the floor which is not only a heat loss but also a nightmare for repairs if they ever leak and because everyone is always stepping on them they are more prone to leaking… bad item and most companies don’t do them anymore for that reason…

    I would not buy any of the chemical reduction systems, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  463. Reply
    admin November 19, 2019 at 8:04 am

    Hi, they do a few frog systems, there are the chlorine dispensing system and the mineral Ion systems.

    the Ion system is ok but I find the claims exaggerated like on all onboard hot tub chem reduction systems, every manufacturer has some type of chem reduction system and the reality is none of them are anywhere near as effective as the add-in products.

    Just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  464. Reply
    admin November 19, 2019 at 8:02 am

    Corrected sir, my bad. it meant to say high chemical I was mistaken in referring to chlorine as a carcinogen. NUt just barely… I should have said these high chemical systems create more byproducts and that the by-products ingestion into the body has shown to cause an increase in cancer rates…

    High levels of chlorine and specifically inhalation as occurs in steam from hot tubs are dangerous and some of the by-products of the chlorine interaction with organics create other chemicals some of which are classed as a possible source of cancer.

    When chlorine mixes with organic matter (such as dead leaves and soil), it forms new chemicals that remain in the water. These are called chlorination by-products.

    The International Agency for Research on Cancer (IARC) classifies some chlorination by-products as possible causes of cancer, specifically bladder cancer but this is primarily because the study looked at low-level drinking water effects, a hot tubs chlorine level can be 4-5 times higher and inhalation is a much more efficient way of getting these chemicals into the body…

    Health Canada and the CDC both indicate that because of the carcinogenic properties of the byproducts of chlorine that and I quote the Health Canada here:

    The Risks of Chlorination By-Products
    Lab animals exposed to very high levels of THMs have an increased risk of cancer. Several studies on humans have also found a link between long-term exposure to high levels of chlorination by-products and a higher risk of cancer. For instance, a recent study showed an increased risk of bladder and possibly colon cancer in people who drank chlorinated water for 35 years or more.

    High levels of THMs may also have an effect on pregnancy. A California study found that pregnant women who drank large amounts of tap water with high THMs had an increased risk of miscarriage. These studies do not prove that there is a link between THMs and cancer or miscarriage. However, they do show the need for further research in this area to confirm potential health effects.

    While this particularly refers to consumption through drinking we know that inhalation is a more effective method of absorption so it would be reasonable to say that inhalation of chlorine by-products would the same or worse.

    My point was I really disagree with the idea of re-naming common products for marking gain, and the beachcomber private brand chemicals are not a healthy low chemical alternative. I have read the MSDS sheets are just marketing design to fool people into thinking they are not using chlorine or bromine high-level systems.

    Is that more palatable?

  465. Reply
    admin November 19, 2019 at 7:40 am

    I’m not sure about the Great Lakes man I’ve never heard of them, it must be a small regional guy and TBH on these high priced items small guys can’t do it right… you need the volume and cash flow to innovate or even adopt innovation, and the same for efficient production lines, The little guys doing it right are priced way to high and the other ones are just building low end.

    $10k is the right number, its about standard for that line…

  466. Reply
    admin November 19, 2019 at 7:27 am

    Hi Eric

    Buying from these roadshows can be a gamble depending on the area, the brand, and the seller.

    The truth is proximity never ensures a good dealer experience. The reality is a lot of customers never set foot in the dealer’s door after purchase especially now with everyone drop shipping chemicals and great apps Like SpaStar which help you with water chemistry and troubleshooting and even can get you set up with service with the click of a button.

    The area is critical… If its an area where the events have been going on a long time then there are loads of service companies so service levels are good, I have 3 independent service companies registered.
    The brand is critical if it a shitty brand then its a shitty brand regardless of where you buy it.
    The seller is important, knowing how to do remote deals is critical.

    I often see the twilight priced in and around the 10k and up to mark so the pricing is ok…

    The artesian guy is sub 4star on google, and well they are as well built they don’t build anything that has the good 3.5″ high flow neck and shoulder jets like the twilight and the bullfrog again is ok but thier shell is a lesser quality and again they don’t touch the massage value on either the neck shoulder or the feet.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  467. Reply
    admin November 19, 2019 at 7:03 am

    Salt is old tech all it does is make chlorine and the Canadian department of health is reviewing the systems and have now banned some of them because they create a toxin… And they are 20-year-old tech these assholes pushing this outdated tech are full of shit… all these systems do is make chlorine or bromine!!! they are unreliable, high price and higher chemical and harder to manage PH than the really good stuff.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  468. Reply
    admin November 19, 2019 at 7:00 am

    Hi Chrystie.

    Bullfrog is good, they are just out fo my top five because they use an ABS plastic pedestal supported shell the rest is good.

  469. Reply
    admin November 19, 2019 at 6:58 am

    Hi Wayne

    Now I have to say I have not seen one since Jan last year.

    The shell was not a self-supporting shell it was a cradle supported shell.

    And it was a biped reflective insulation (similar to Mylar) with a small amount of Roxull or blue max… The total insulation was around R-9 which in a cold climate is less than half what a house should have and there were no clamps on the plumbing.

    This does not mean its a nightmare brand but it puts it firmly in the mid-price point range.

  470. Reply
    admin November 19, 2019 at 6:51 am

    Hey Doug.

    Man I can’t in all fairness refer any of them, they are all built to a price point and that just means they are all not good buys.

    but seriously check with local companies, there should be other long term finance options…

  471. Reply
    admin November 18, 2019 at 7:34 pm

    The Bullfrog is a better spa for sure.

  472. Reply
    admin November 18, 2019 at 7:33 pm

    You still need a residual low chlorine level, either the floater or sprinkle some chlorine powder in every 3 days or so, typically a teaspoon but depends on bather load.

    The color charts are universal for all chlorine strips but the Aquacheck is my preferred brand.

  473. Reply
    admin November 18, 2019 at 7:30 pm

    Hi Lisa

    I haven’t heard of any issues with chemicals other than making sure its left open when you shock it. also, get spa marvel you can buy it here and it will be the biggest effector of keeping the water clean and low chem, also download my SpaStar app it will help a lot as well.

    Don’t lower your temp, you are better to leave it at opperating temperature unless you are going away for a few weeks.

  474. Reply
    admin November 18, 2019 at 7:30 pm

    Hi Lisa

    I haven’t heard of any issues with chemicals other than making sure its left open when you shock it. also, get spa marvel you can buy it here and it will be the biggest effector of keeping the water clean and low chem, also download my SpaStar app it will help a lot as well.

    Dont lower your temp, you are btter to leave it at opperating temperature unless you are oging away for a few weeks.

  475. Reply
    admin November 16, 2019 at 2:16 pm

    Shit dude that spa owes you nothing 🙂

    Yep this industry sucks, it why I started this site, it drove me nuts all the lies and bullshit marketing… crazy…

    The arctic I would not seriously consider… The best thing about it is the marketing… they do a good shell but the rest??? Chinese proprietary parts, a crazy story about free heat instead of just spending the money on a decent insulation package and they don’t even clamp the plumbing… its mid-grade at best with loads spent on old 80’s style branding bullshit to make you think its next level 🙂

    Yer Welcome to share the cost, its always good to see what is selling for what where and the retailers aren’t allowed to show costs…

    Thanks for the donation and download my SpaStar app! it rocks 🙂

  476. Reply
    admin November 16, 2019 at 2:11 pm

    Very cool never heard of that!

    Makes perfect sense though.

    That particular tub has two temp probes and if one reads lower than the other it gives you an error and those probes cant be not all the way seated or they leak but good point for sure!

  477. Reply
    admin November 16, 2019 at 2:09 pm

    Yeah the pre-filter is always a good idea, it makes the water easier to manage, and generally, take the filter out when running the spa clean

  478. Reply
    admin November 16, 2019 at 2:08 pm

    Hi Matt

    all in all, they are good the only downside is the abs shell, its nowhere near as good as the high-end hand rolled glass shells.

  479. Reply
    admin November 16, 2019 at 2:07 pm

    Make sure its a dual voltage unit and really if you are gonna hardwire it buying a non plug and play will give you a bigger motor and better efficiency. the motor will still run at 120v.

    on the whole, its middle fo the road, a cradel supported shell and a pretty low-end insulation package.

  480. Reply
    admin November 15, 2019 at 7:14 am

    Yeah its a great tub for sure, I really like the main captain’s seat on the twilight and the foot jets, which I use on my back, legs, etc and they are the same on the Phelps I don’t even touch the other seats 🙂

  481. Reply
    admin November 15, 2019 at 7:10 am

    I texted you this am 🙂

    Look forward to chatting!

  482. Reply
    admin November 14, 2019 at 6:48 pm

    Hi Mark

    They both seem like decent pricing but the Antigua elite would compare more with the HL series from Master. The Clarity is a party tub, if you entertain a lot its much roomier whereas the Artesian model is more of a personal tub, it has more of the high flow therapy jets and more power. if you want to compare apples to apples look at the healthy living 7

  483. Reply
    admin November 14, 2019 at 6:45 pm

    Good covers run about $500 and typically last 3-5 years, junk cover last 2 years and the environmental footprint is huge… Smart tops should last for the life of the spa I would think if taken care of.

  484. Reply
    admin November 14, 2019 at 10:18 am

    Hi

    It depends on what system. typically you balance hardness when you fill it.

    Then weekly balance Alkalinity and ph and make sure you have sanitizer in.

    If you use the Spa marvel that I recommend you will have easy to manage low chemical water. you can buy it here and if used as directed it will give you a lifetime guarantee on the jets and super low chemical levels plus it makes the water very stable and easy to balance.

    Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!

    https://www.spa-star.net/

  485. Reply
    admin November 14, 2019 at 5:38 am

    First off the shell designs made me smile, there are right out of the 80’s all the sharp angles and terrible use of space 🙂 Water environments are all about space, and the footwells on most of the models make them no good for anything over 2 or 3 people.

    Jetting wise again this is right out fo the 80’s all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage, the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell, 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2k…

    Finally, the insulation, forget it these radiant barriers were basically banned in the ’80s in regulated industries, now in this unregulated industry, they are the miracle insulator… laughable cheap outdated… https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

  486. Reply
    admin November 13, 2019 at 1:36 pm

    Funny as we get older the jetting becomes a lot more important.

    The beachcomber is well built but the performance is pretty flat, they just don’t build any high-end therapy massage spas.

    The best thing about the arctic is the fancy expensive 80’s style branding and marketing to convince you its a high-end tub…

    There is a Coast dealer there and Coast is local and built better than most but they have no good neck jetting 🙁 they use the cheapo little 1.5″ low flow jets and man I really want 4 of the 3.5″ high flow wrap around neck and shoulder jets like on some higher-end therapy spas.

    There is a master dealer that does a couple shows there every year I think they either just did it or are just going to. I’m not sure if he has served on the island or not but you can hit them up and ask. the twilight series has great jetting and is my goto for high-end therapy massage and they are built and insulated well.

    http://www.premiumwholesale.ca
    +1 519-895-0606

  487. Reply
    admin November 13, 2019 at 1:17 pm

    pricing seems high on the 33 but about right on the 45 jets.

    The actual jet pressure will be higher on the 45 jet version they add a few of the big hi-flow jets and up the horsepower with the bigger pumps, you will flow more water and it also adds in two diverters which means you can steal the pressure from other seats and flow even more water… there will be a substantially better massage in the 45 jets version

  488. Reply
    admin November 13, 2019 at 1:11 pm

    Hi Lawrence.

    I don’t know about leaching from the plastics hell they say even medical-grade plastics can leach hormone mimickers and chemicals but because you are not drinking it I don’t know that is such a concern. and really both acrylic and roto mold are plastics.

    durability wise its a crapshoot 🙂

    The really good Acrylic hand-rolled fiberglass self-supporting shells using a vinyl ester resin barrier are durable as hell but most guys don’t build great shells, they just spray a bit fo glass on and put pros and supports under.

    Similarly, with the roto molds, the cheap ones are thin and unreliable and the really good ones are thick and durable… So I think itas got more to do with the brand than the shell type.

    The heat retention is going to have way more to do with the insulation system than anything else.

  489. Reply
    admin November 13, 2019 at 1:06 pm

    Hey Tony

    no, the circ system runs 24 7 no matter what you set it to.

    The spa marvel will fix your problems also dow its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  490. Reply
    admin November 13, 2019 at 1:04 pm

    Hey Randy limelight is not master its Hot Springs and they are middle of the road IMHO

  491. Reply
    admin November 13, 2019 at 1:03 pm

    Hi Wayne

    They are built and insulated well but there are a few things that let them down from a performance standpoint.

    There are not a lot of the expensive big 5″ high flow therapy massage jets most fo the tub is kitted out with the little 1.5″ low flow cheapo jets.

    The higher-end models with the foot blasters are good for foot massage but the lower-end models with the foot domes are crap.. those little dicky 1.5″ low flow jets won’t do squat for tough old feet and the domes are bad tech that most of the industry went away from decades ago… they are a pain in the ass everyone is always tripping over them, and if they leak they are a nightmare to fix, plus you need to run hot water under the floor now and that’s just inefficient as hell, there is very little insulation under there already…

    The neck and shoulder jetting again are the little 1.5″ jets I’m pretty sure and again I like a hi-flow 3.5″ set of jets for shoulders and neck.

  492. Reply
    admin November 13, 2019 at 12:56 pm

    the artesian elite has the raised sides.

    avoid any models with the raised foot domes in the middle, I had one year ago and they are a serious tripping hazard, the number of people who wiped out was crazy… it is why most companies went away from them, and they require plumbing under the floor which is seriously inefficient you lose a lot of heat from conduction, plus if they leak yer screwed and because everyone is stepping on the jets all the time down there leaks are not unheard of. and there is no plus… those crappy little 1.5″ low flow jets are not going to do any real foot massage you need the big 10″ 14 nozzle monsters…

    Make sure you get full foam, I think on some lines they do a reduced foam.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  493. Reply
    admin November 13, 2019 at 12:52 pm

    Hi David

    Ill be honest mass merchants has an abysmal record on hot tubs and I do not trust any of the reviews, Manufacturers spend a lot of time and money on making sure reviews look good, Forbes magazine says that nearly 70% of reviews even on regulated sites like Amazon are fake.

    I have seen first hand several of the mass merchant spas and they are not good prices on good spas they are just cheap spas, you will spend a fortune on running costs and repairs. here is the evolution spa by Costco… They rebranded from Stron to evolution after this video to dodge the fallout.

  494. Reply
    admin November 13, 2019 at 12:43 pm

    Hi Aaron

    Thank you for the donation, its really helping keep this objective, we have lots of little revenue streams and that makes it easy to just do what we want 🙂

    So first off the cover. There are a few good options out there.

    1. If you take a cover when it is brand new and remove the cores and then take a roll of Tuck tape the stuff used on the outside of houses on the vapor barrier. you tape over all the seams, and all around the edges. what kills covers is water getting into the cores and what kills the vapor barrier is the vinyl chaffing on the edges of the foam insert and eventually wearing a hole in the plastic and letting moisture in.

    2. also there are options like Smart Tops I can get you good prices on.

    D1 used to be a decent brand but its been bought out by a big equity investment firm and their MO so far has been a great marketing and 80’s style expensive branding wrapped around mid-grade overpriced products with lots of proprietary parts to trap you.

    The Bullfrog is a good hot tub, the only thing keeping it out of my tier one group is the ABS plastic pedestal supported shell and an invite to the factory to see first hand what they are doing.

    There is a company called Pool & Spa Concepts in Cedar Rapids, IA that sells Artesian, its a solid made well-insualted spa.

    I would also look at the getaway Bar harbour and or the clarity Precision 7 or 8 they are super roomy well made basic hot tubs and are available through these guys:

    Swimming Pool Supply Co
    bill@spspools-spas.com
    Remove
    Details from Google Maps
    3850 SE Capitol Cir, Grimes, IA 50111
    http://www.spspools-spas.com
    +1 515-986-3931

  495. Reply
    admin November 12, 2019 at 7:06 pm

    Hey Patrick

    For feet, you want the big monster jets the 10″ ones with like 14 nozzles.. yer feet are tough old bastards and will not be happy with the little foot jets that most tubs have, they just don’t move enough water. Trust me I’ve been in hundreds of hot tubs and my dogs are not barking on the shitty little jest that most spas count as foot jets.

    But I get ahead of myself, for a good tub you need the basics and really only the Garden Leisure and Nordic catch my attention. the others all have the big marketing scam issues. The lazy boy isn’t even a manufacturer. They have factories build them under a private label the last iteration was junk.. who knows what tomorrow brings!

    Marquis, I liked but the refused to let me in to see the factory so I bought one and found out why it was a mess 🙁 I’m seriously pissed off at them right now I feel like they betrayed me. the tub was a mess… watch the asshat who reviewed my review and just shut off the sound on his or my video… … it’s clearly a mess…

    Innovative Spas
    Status: HTU ALL STAR

    These guys I have met and spoken to and have a good operation with a great line of spas

    Owner: Whitney Elliot
    Dealers # +1 757-490-7727
    http://www.innovativespas.com

  496. Reply
    admin November 12, 2019 at 1:24 pm

    Hi Alexander

    The Artesian by far is a better spa, especially from a parts standpoint. I don’t know which artesian model you are referring to they don’t do small spas in the elite line. I assume its a Santa Cruze which is an island spa not an island elite spa. floor models typically get 5-10%

    the sundance 880 I assume again yer looking at the capris because its the only small one in that line.

    the jetting and performance will also be better on the artesian a lot more of the expensive jets and its only a single pump where the artesian is a twin I would expect the sundance to be around $1500 cheaper.

  497. Reply
    admin November 12, 2019 at 12:00 pm

    Hi Stephen

    Most spas have a pretty tight-fitting skirt, but man rodents are brutal, they can get in some crazy places. here is a great trick… anywhere there is a little gap take some steel wool and push it into the gap, then shoot a blob of expanding foam in to hold it in place. They hate the steel wool and will not go through it 🙂

    The good news is there is are several good service companies located near you that I have registered with us so if we stay with a good reliable OEM parts list we should be good.

    The west coast is a goofy market. It is now no longer dominated by retailers like most of NA, There has been a big shift to wholesale direct sellers, I think it is because the pricing got crazy out there and a lot of people started buying from out of the local market. you can always tell markets that have shifted like this because you see three key indicators.

    1. There are far fewer retailers than one would expect for the population density.
    2. Almost exclusively the retailers that are there are the ones owned by the big corporate equity investment groups selling mid-grade products full of proprietary parts at very high prices wrapped up in great branding and marketing to make them look exclusive. IMHO these are the worst options, you overpay the failure rate is higher and you are held to ransom for parts because they are not available on the open market and its hard to get service because of the goofy parts.
    3. You see a disproportionate number of specialist companies who just service hot tubs. In this case, we have more of these independents than we have retailers!

    Honestly, there is only one brand that is super well built near you and that is beachcomber unfortunately if you are looking for anything other than the very basic performance they just do not do any high-end therapy massage spas.

    The biggest guy selling on the West Coast is a guy named John Erickson, he sells from warehouse locations and has local service and delivery teams, he sells good brands and his pricing is very good 2-3k off retail and I’m not talking gimmick marketing discounts I mean really real-world pricing I see all over the US. but they don’t have showrooms… The upside is all the retailers absolutely hate him because he literally sells 6000+ spas a year on the West Coast (the average retailer sells a couple hundred) so getting pricing is good because even if you don’t buy from him, showing the retailers his pricing makes them nuts and they often drop their pants and price match 🙂

  498. Reply
    admin November 11, 2019 at 8:14 pm

    Hi and thanks! Jim is a solid guy and if you ever need anything teach out… and download the spastar app it makes everything easier.

  499. Reply
    admin November 10, 2019 at 3:09 pm

    Hi Fay

    Yeah, the salt tubs are not only outdated tech but in Canada, the department of health just banned them because some of them can make a poison during the generation process.

    Don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    There are no great brands around you, the best bet would be clackmans and the Marquis spa but right now they are doing a factory refit and having some QC issues.

  500. Reply
    admin November 10, 2019 at 3:04 pm

    Hi Trina

    All are well made but make sure they all come with the full foam option.

    They are very similar from a performance standpoint, I do not like the one with the raised side, its makes the cover removal difficult, and makes the cover more expensive and it does not seal as well at the fold.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  501. Reply
    admin November 8, 2019 at 8:24 am

    Hey Doug.

    I always recommend on any hot tub in a cold climate to do this:

    Put a trouble light (the little cage with the hook and a light bulb) but make sure its got a 40w old school bulb (the ones that get hot) don’t use LED or Florescent. Hang it under the cabinet where the pumps are making sure its far enough from anything to not start a fire!!! leave it there and if you ever get a power outage plug it in 🙂 it will keep you out of trouble for weeks… you can also use a small cube space heater but again make sure its safe and not too close to anything 🙂

  502. Reply
    admin November 8, 2019 at 8:20 am

    Hi Elizabeth!

    Marquis is not a bad brand and i think their earlier stuff is solid, I actually think after their factory refit they might even get back on my good guy list.

    Go here and buy the deluxe kit. it includes a spa cleaner chemical and the Spa marvel enzyme and filter cleaner.

    get a new filter, hit me up I can find it for you.

    go to a local hot tub/pool shop and get

    Calcium boost
    pH up
    pH down
    chlorine (either granules or tabs with an adjustable floating dispenser)
    test kit
    non-chlorine shock.

    then download the spa atar app. I will help manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!

    https://www.spa-star.net/

  503. Reply
    admin November 8, 2019 at 8:14 am

    Hey Don

    I toured the Cal factory last January. They did not make my cut. I was really disappointed with the shell TBH, they pitched like it was a tank, but the “steel” was little more than a thin strip of metal with little or no structural integrity and the rest was just a normal pedestal supported shell! They use Balboa on their top-end but not on their entry-level stuff, the standard insulation is not great and you need to pay to get the full foam upgrade. they have way too many lines and skews, likely from decades ago when they were a big player, but now they are a smaller player they need to streamline their lines, there were loads of rejects on the test line which is good from the QC standpoint but I think they just have too many options and lines to have a clean reliable production.

  504. Reply
    admin November 7, 2019 at 7:35 am

    Hi Amanda!

    I used to be a big fan of Aquafinesse but I’m converted to spa marvel, works just as well at 1/3 the price…

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  505. Reply
    admin November 7, 2019 at 7:34 am

    Hi Kevin.

    I’m not a fan of the Arctic. They build a good shell but the rest is problematic. They use a goofy proprietary heating and control system from China not only are they having issues with it but when a guy goes and does a proprietary part that just fits their hot tub they control the price… Proprietary parts are a scam read that article or watch the video. I want a company using a good OEM parts list. The insulation is cheap and somewhere around R-8 nowhere near the r-25 required for a regulated industry like the housing industry, the fact that they use the slogan free heat just exemplifies the disconnect between their marketing and reality… We know in the real world there is no free heat and all spas reuse motor heat effectively. They don’t even clamp the plumbing lines… So they build a good shell but they don’t spend the money on the parts, the plumbing or the insulation… so why is it not an inexpensive spa??? oh right because they spent the money on the 80’s style branding bullshit to make you think its special 🙂

    AW is a cradel supported shell, dodgy insulation but way better parts and better plumbing

    The Bullfrog is an ABS plastic shell but great parts, great plumbing, and great insulation.

    The Artesian is the best of that lot… its got all the main things… great shell, great parts, great plumbing, and great insulation package…

  506. Reply
    admin November 7, 2019 at 7:23 am

    No worries and remember if you ever do have problems with a group I recommend come to me, I will get it sorted out.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  507. Reply
    admin November 7, 2019 at 7:20 am

    Hi Dave. never heard of them! cant find a manufacturer’s website either. send me a link

  508. Reply
    admin November 7, 2019 at 7:18 am

    from a build quality standpoint, they are all good. performance-wise, the healthy living and twilights. In my opinion, TS7.2 is one of the best massage spas out there.

  509. Reply
    admin November 6, 2019 at 10:44 am

    Hi David

    The inline frog system is good, there are a few options, the first is the ion system its good but not as good as the aftermarket stuff like spa marvel… I would buy the inline smart chlor system and dial it down to its lowest setting them use this stuff

    Lighter colors for sure. darker colors make the water muddy and uninviting and the lighting looks crap in the dark shells.

    Nope first time buyers buy loungers the second time buyers know better 🙂

    It depends on usage… count on a buck a day for regular usage (2-3 times a week for 20 mins)

  510. Reply
    admin November 6, 2019 at 10:40 am

    not sure its listed as regular ss

  511. Reply
    admin November 6, 2019 at 10:38 am

    Hey George

    Nothing solid around you except the guys at spas and more doing master.

  512. Reply
    admin November 6, 2019 at 10:36 am

    Hey Rebecca!

    Used can be good but finding one that’s in good shape is hard and knowing what to look for critical!

    The Coast is good and you can easily fix the insulation up to a reasonable standard… just get hefty garbage bags and a bag of fiberglass pink 4″ insulation. wrap the battons like presents and tape closed with tuck tape and put them around the tub inside the skirt on three sides making sure to leave the motors with lots of air space around them.

    Again the beachcomber is a solid tub too

    so you want to look at the equipment and make sure it looks clean and no rust or white build up and you wan to see them running… make sure there is no water behind the skirts or in the case of the beachcomber with the non removable skirts make sure there is none coming out from under it.

  513. Reply
    admin November 6, 2019 at 10:30 am

    Hey Todd

    Yeah, you should keep a residual chlorine level but I keep mine at around 0.5ppm (i recommend however you follow local gov guidelines even if they are bat shit craze and 20 years out fo date:-)

    You can go no chlorine but its tricky and you need to shock every few days with a non-chlorine shock but again I don’t recommend it.

  514. Reply
    admin November 6, 2019 at 10:28 am

    Hey Dave, if you want to see if you’re going to use it before spending the money grab a cheap used tub and try it for a season and just sell it on and buy what you want after.

    as far as the TS7.2 its a great tub but way out on the high end for pricing and performance but 9k is a solid number I’ve seen them over 12k in some places.

  515. Reply
    admin November 6, 2019 at 10:26 am

    Shit its a Dynasty spa. I have had so many customers comment on their problems with this group I can’t even recommend a super deal on a used spa 🙁

  516. Reply
    admin November 6, 2019 at 10:23 am

    Hey Darron

    I know the area well, spent a lot of my misplaced youth partying on Wassage beach 🙂

    Beachcomber is the only real top-end tub out of that group, but they are bat shit crazy on the pricing 🙂 especially for a fairly low to the mid-end performance range of tubs. The Arctic I would not touch, great marketing and decent performance but other than a good shell the rest is crap… no clamps on the plumbing, cheap insulation, and Chinese proprietary parts.

    Def the bullfrog or Coast is a better option but if you want a really good well-built spa that won’t break the bank check out the Getaway hot tubs. Hit my buddy Griff up at master of Mississauga look at the Bar Harbour, massive footwell roomy well built good parts clamped plumbing and top-end insulation and the shell is built like a tank…

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
    Details from Google Maps
    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

    .

  517. Reply
    admin November 6, 2019 at 10:14 am

    Hi Randy

    American Whirlpool is ok middle fo the road, but not built to the standard of the really good stuff. the shell is a cradel supported lower end shell and the insulation isn’t great but that won’t matter so much where you are.

    Performance-wise again run of the mill, a normal mix of high flow therapy jets and lower end low flow small jets.

    I don’t have anything down there dude hit up PDC they might sell directly to you down there I don’t think they have any dealers.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  518. Reply
    admin November 6, 2019 at 10:09 am

    I don’t have any known dealer there I assume you went to Pool and spa center for the Artesian?

    There is also a bullfrog dealer called Leisure Time.

    For skin issues its all about low chemical and the spa marvel is the best out there. No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  519. Reply
    admin November 6, 2019 at 9:52 am

    Hey Jason

    Yeah, 3k to $3500 is right.

    The build-up on the pumps tells you the seals are going so get the motors rebuilt… just find a local motor rebuilder… just google pump service. heaters are cheap as chips and easy to replace and the lack of water maintenance is easily remedies, get Ahhsome and run it through before draining it… other than that its a great tub. its just shows you that when they are built right even a neglected tub can still survive and be reliable.

  520. Reply
    admin November 6, 2019 at 9:47 am

    Hey Duke

    Catalina is middle of the road, cradle supported shell and Im not a fan of the Gecko control and heating system, I really prefer the Balboa stuff. Also, rethink the dual loungers… first time buyers buy loungers second time buyers know that when you float you don’t appreciate the lounger and it takes up tons of space…

  521. Reply
    admin November 6, 2019 at 9:43 am

    Hi Duke

    I think there is a dealer for master (Master-Paradise Spas & Outdoor Living) and artesian (Austin Spas and Pools) for you there. I don’t know the artesian guys and with that brand, the local dealer is more important because they don’t have any factory-direct support. You do however have four independant service guys so it isn’t as critical there as other places.

    From a build standpoint, they are both good options for you they use the same build criteria and even the same parts and insulation.

    From a performance standpoint, the upper-end masters like the Twilight line have a higher-end jetting package with a ton of the expensive hi flow therapy massage jets and is the only one that has the 3.5″ high flow neck and shoulder system, the Artesian only runs the 1.5″ low flow cheapo neck and shoulder jets.

  522. Reply
    admin November 6, 2019 at 9:37 am

    To make my top list you need a hand-rolled self-supporting shell, glued and clamped plumbing, and a solid parts list, this is a cradel supported shell, the Vits I saw new on the floor had no clamps on the plumbing, and the insulation is pretty low-end mylar with a couple of inches of fiber batton… its not the nightmare stuff, but its middle of the road and should be priced as such.

  523. Reply
    admin November 6, 2019 at 9:35 am

    Hi Andrew

    From a build and parts quality standpoint, I would have the Twilight and the Tropic seas at the top of my list and the Jacuzzi not on it at all, Jacuzzi is owned by a US equity investment firm that is awesome at old 80’s style marketing and branding, but the tub is not in my top end, especially the proprietary parts which from what I’m seeing online are overpriced and hard to get ahold of… You always want to stay away from proprietary parts they are just a bad idea, stick with brands that spend the money on good OEM parts its critical…

    From a performance standpoint, both the Jac again has a much lower end jetting package with only a few of the expensive 5″ high flow therapy jets and no real foot or neck and shoulder jets.

    The next would be the Tropic seas, which again has a few of the good expensive 5″ jets and mostly low flow 1.5″ they have a better neck and shoulder jetting package but again they are just the cheapo little 1.5″ low flow jets, for tough bits like shoulders you need the bigger Hi-flow jets, the foot jetting is again better on the Trops but doesn’t get really good until you hit the Waikiki Elite where you see the big 10″ monster jets these babies rock for foot massage.

    The Twilight is going to edge them all out. only because it has way more of the good hi-flow jets and twin diverters. it also has the 3.5″ high flow neck and shoulder jetting and the ability to divert and entire pump to the main seat and the other pump to power up just the floor jets 🙂 its one of the best performance spas out there.

  524. Reply
    admin November 6, 2019 at 9:21 am

    Hi Eric

    Catalina is pretty run of the mill and should come in mid-price point. The cradel supported shell is a concern, I really want a hand-rolled self-supporting shell, its a big difference on a critical part of your ho ttub purchase

    I’m also not a fan of gecko control and heating systems, my experience with them has not been great, they make the pack very hard to service and I’ve found the reliability to be meh.

    I’ve not swum in one but I would assume from the jets and power system it will be middle of the road, also the shell tapers a lot to lessen the structure needed and that means a tine floor which means a lot of wasted usable space.

  525. Reply
    admin November 6, 2019 at 9:21 am

    Hi Eric

    Catalina is pretty run of the mill and should come in mid-price point. The cradel supported shell is a concern, I really want a hand-rolled self-supporting shell, its a big difference on a critical part of your ho ttub purchase

    I’m also not a fan of gecko control and heating systems, my experience with them has not been great, they make the pack very hard to service and I’ve found the reliability to be meh.

    I’ve not swam in one but I would assume from the jets and power system it will be middle of the road, also the shell tapers a lot to lessen the structure needed and that means a tine floor which means a lot of wasted usable space.

  526. Reply
    admin November 6, 2019 at 8:13 am

    Hi dude, sorry I just posted a response! happy hot tubbing!!!

  527. Reply
    admin November 6, 2019 at 8:08 am

    Hi Frankie

    Sorry for the late response!

    Yeah, I think a lot of the brands I like send people here, wish I could make the bastards pay every time they did 🙂 I know lots of Beachcombers, Master, Coast, Bullfrog, and Artesian dealers run my videos in the showrooms and some are even linking my site to theirs!!! Hey, you meatheads!!! where is my money!!!! LOL 🙂

    Yo have some good options there for several brands.

    I’ve had good results with the local dealer both Soakers and Leisure pool and spa. Neither of them has great reviews but I’m a little dubious about reviews, I noticed a lot fo their 1 star were from pool customers 3 from parts returns policy and 4 they claim are not even in their system as customers, its so easy to tank a rating one pissed off person can do massive damage with a handfull of google email accounts which are easy to get.

    Call out charges are pretty standard but $200 sounds excessive if its warranty work, usually we see $75 to $125 but it depends on proximity, call them and ask what their callouts are and when they start.

    Bullfrog is good but just out of my tier one group for one big reason… The Shell… its an ABS plastic shell and its not strong enough to hold its own weight and needs pedestal supporting. These shells were all the rage 20 years ago, it was supposed to revolutionize the industry but the failure rate was high and most guys went away from the tech. The shell is critical... I want a hand-rolled Self-supporting fiberglass shell with a vinyl ester resin core they are expensive to make but they last forever.

    also from a performance standpoint the LSX will kill it in two main places... the main seat on the LSX has 4 of the big 3.5" high flow therapy massage jets the BF has a low-end neck and shoulder jet, and the monster jets for the feet on the LSX are insane and again the BF has no real foot system, just a couple cheapo low flow jets.

    Neither tubs are nightmares but the LSX def beats the BF for build quality and performance, the parts on the two tubs are both good, the insulation is good on both and the plumbing systems are good on both.

  528. Reply
    admin November 6, 2019 at 7:37 am

    Hey Don

    So I would nat have Hydropool in that group, the other three are well made great shells and great insulation, the Hydropool is great marketing, mid-build and loads of gimmicks.

    The other three are equal in Build quality, parts, and insulation but performance-wise the Beachcomber is the lame duck, they just don’t do any high-end therapy massage spas, the jetting is mundane and mostly low-end low flow smaller jets with only a handfull fo the good 5″ hi-flow jets and no flow control systems, also if you go with the brand expect to overpay for a mid-performance spa and stay the hell away from the stupid Hybrid option… its old tech and has a lot of drawbacks and no real plusses except making it easier for the service tech and even that is minor. they also do not have removable side panels which is just stupid… you literally cut into the side with a skill saw to find and fix leaks or you raise it on a bench and take the bottom off… all to save a few dollars on the construction…

    of the other two they are damn near identical build but performance-wise the Twilight and the LSX will beat them all, more of the expensive high flow therapy jets and for me, a key feature is the neck and shoulder jetting which is 3.5″ high flow jets whereas the Artesians use the piddly little 15.” jets there which just don’t cut it for tough places like neck and shoulder.

    Also, you have a top award-winning dealer there… these guys are the bomb!

    Valley Pool & Spa
    Status: HTU All-Star
    Approved brands: Master, H2X, MPL, Twilight, Phelps swim spas

    I spent 3 days with the wonderful folks from valley Pool and spa. These guys are in a class of their own and carry my goto brand Master.

    info@valleypoolandspa.com Sean, Sonya
    Remove
    Details from Google Maps
    1659 Cary Rd, Kelowna, BC V1X 2C1
    http://www.valleypoolandspa.com
    +1 250-860-2266
    3.9View in Google Maps

  529. Reply
    admin November 6, 2019 at 7:28 am

    Hi Joan

    I can’t find a 729B model on the site: https://southseasspas.com/models/

    and on the Captiva what jet package are you looking at? https://artesianspas.com/island-spas/captiva/

    One thing for sure… stay away from any models with the stupid dome in the footwell… These things are dangerous and will drive you nuts and are bad tech. I had a spa with a dome once back 20 years ago and OMG the number of people that wiped out because of them was crazy they are a serious tripping hazard, that’s why no one does them anymore. and they do nothing… those little 1.5″ low flow cheapo tickler jets won’t do anything for tough old bits like feet, you need the big 10″ hi-flow jest with a dedicated pump (diverter or separate) And there is the added downside that now you have to run water under the floor of the tub which means a big efficiency loss through conductive heat loss and those damn jets under the floor were a big source of leaks because people always step on them and it a nightmare to repair a foot dome leak…

  530. Reply
    admin November 6, 2019 at 7:21 am

    Hi Lynn

    Sorry for the late response, im getting flooded, 100,000 people a year are coming here and spending 45 minutes and over 5000 asking for help! I need help:-)

    Davids is solid, I know the owner Chris and have sent loads of customers there with solid results. Also, it looks like whoever has been running that show has been doing it there for a long time because there are 5 service companies specializing in hot tub service in the city, you should have no issues.

  531. Reply
    admin November 6, 2019 at 7:16 am

    Hi Mike

    To make my top list you need a hand-rolled self-supporting shell, glued and clamped plumbing, and a solid parts list, this is a cradel supported shell, the Vits I saw new on the floor had no clamps on the plumbing, and the insulation is pretty low-end mylar with a couple of inches of fiber batton… its not the nightmare stuff, but its middle of the road and should be priced as such.

  532. Reply
    admin November 6, 2019 at 7:13 am

    Hi Michael

    Yep, its made by Dynasty and its a brand that is on my no go list. I shot a video of one here and not only was it a mess but I have never had so many people come back with nightmare stories about the brand, Its on my run like hell list, we had a bunch dumped here at a blow out sale, and there were tons of issues, the controller failures were high, leaks, and all kinds of quality control stuff…

    And 7hP is just bullshit, you cant run 2 real 7 Hp pumps… even if they are quoting RMS or brake Hp its dodgy forget the goofy shit ask for the amperage rating on the motor 🙂 luckily its a legal requirement on all electrical motors to have a rating plate and you can’t fake the numbers…

    Check these guys out, they do PDC its a solid well made spa.

    Weaver’s Pools & Spas
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    Details from Google Maps
    1905 Philadelphia St, Indiana, PA 15701
    http://www.weaverspools.us
    +1 724-463-7946
    4.2View in Google Maps

  533. Reply
    admin November 6, 2019 at 7:01 am

    No Worries, I just sent an email

  534. Reply
    admin November 5, 2019 at 1:29 pm

    First of all forget about the filtration systems. It’s gimmicky Sidetrack issues read this article https://hottubuniversity.com/filtration-systems/

    Santa Cruz fireplace and hot tub sales Artesian. Is a well-built brand good parts good insulation.

    There’s also a company called a PPI that carry Coast brand spas. But not quite to your one the definitely better than the hot spring stuff you’re looking at.

    I also know one of the biggest seller hot tubs in California General is a wholesaler by the name of John Erickson. I don’t have his details but if you go on the master Spa website and look for a dealer locator you should be able to get his information there.

  535. Reply
    admin November 5, 2019 at 9:46 am

    Hey Jeff

    There are a few decent local options and one of my top guys with one of my top brands is in Mississauga

    Locally there is Beachcomber and Bullfrog, Both decent but neither in my top tier The Bullfrog because it uses a cheaper plastic shell that needs to be pedestal supported, I really like a good hand-rolled self-supporting vinyl ester resin cored fiberglass acrylic shell… The Beachcomber is super well built but if you want a massage performance spa they just don’t make them… their line really is entry-level to mid-performance but nothing in the really high-end therp[ay massage class and man they are overpriced…

    My buddy griffin does Master spas, one of my top-ranked brands master spas which is built as solid and the top stuff out there with a great parts list and as the third-largest, in the world, they do 5 full lines from entry-level right up to the top therapy spas out there.

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
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    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  536. Reply
    admin November 4, 2019 at 11:49 am

    I dont know a lot about them. But right off the bay the gecko control system is not on my good guy list. Very little info available. They are a very small player I don’t come across them much.

  537. Reply
    admin November 4, 2019 at 11:49 am

    I dont l ow a lot about them. But right off the bay the gecko control system is not on my good guy list. Very little info available. They are a very small player I don’t come across them much.

  538. Reply
    admin November 1, 2019 at 11:48 am

    Hi Mike.

    They are not a nightmare brand, and frankly, I would buy one before I bought one fo the big marketing brands like Hot Springs, Jacuzzi, Arctic, Sundance, etc for the reason you stated goof parts… they miss my recommended brands because the shell is a less expensive cradle supported shell, the Vits line I saw from them did not have clamps on the plumbing and they use a cheap lower R-value insulation system… Its a decent middle-end and as long as the pricing is middle then you could do a lot worse, but they are simply not built to the standard of the really well-made stuff from Guys like a master, Artesian, PDC, beachcomber, Coast, and even Bullfrog. the reality is based on the cost of building the AW stuff they should be substantially lower than the midlines from these guys and they do not do anything near the performance of the high-end lines from these brands.

  539. Reply
    admin November 1, 2019 at 11:41 am

    Hi, the ocean should not be an issue, stay away from steel frames but other than that spas can handle that easily.

    They are all high-end performance spas, the TS and the LSX have the same main therapy seats with the 3.5″ high flow neck jetting and loads of the big 5: high flows as well, its one of the best seats out there right now.

    The LSX has the really good leg jets and a lot of nice bells and whistles but we are splitting hairs they are all fab spas.

  540. Reply
    admin October 30, 2019 at 11:29 am

    You can order the spa from the factory without the biomagnetic I’m sure.

    the chem regimen is pretty straight forward, balance the alkalinity and ph, add the spa marvel every three months and instead of keeping the chlorine at 3ppm keep it at 0.5

    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!

    https://www.spa-star.net/

  541. Reply
    admin October 30, 2019 at 10:52 am

    They are both great spas and have virtually identical main therapy seats. If money is not an issue the legend is slightly better but were splitting hairs they are both great spas.

  542. Reply
    admin October 30, 2019 at 10:49 am

    So the bullfrog is pretty good. Alot better than the jacuzzi imho.

    Better yet would be lighthouse pools and spas they carry Artesian.

    And the master dealer 40 miles is nothing… anything inside 50 is doable for any dealer.

    The master and artesian are both well made. But the master beats them for the top spot in my book mainly because you need to upgrade the artesian insulation package on the entry lines and its standard on the Masters. Also the masters out perform them they have more of the high flow therapy jets.

  543. Reply
    admin October 29, 2019 at 2:02 pm

    Hey Mike

    sit in spas full of water or don’t bother at all 🙂 you float in water and the comfort completely changes… its a waste of time to dry sit a spa other than the very basics of foot room, and shoulder clearance for shoulder jetting… Caldera is so far down my list of spas that it’s near the bottom, proprietary parts, and mid grande performance, and AW is cheaper but again mid-grade build…

    also what models did you sit in?

    they have open wide designs, heavily molded contoured lines, and everything in between on both those lines.

  544. Reply
    admin October 29, 2019 at 1:54 pm

    its good choice from a reliability standpoint and not a bad one for a rental property.

  545. Reply
    admin October 29, 2019 at 1:53 pm

    50 amp needs 6-3 in most places.

  546. Reply
    admin October 29, 2019 at 1:52 pm

    damn, I have a rental property in the same predicament 🙂

  547. Reply
    admin October 29, 2019 at 1:51 pm

    Hi Janis.

    on the Artesian spas, you need to order the insulation upgrade to the full foam package. but all in all they are a good well made spa.

    also hit up the guys at aqua spas in Denver. they have local service guys im sure

    Aqua Spas
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    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922

  548. Reply
    admin October 29, 2019 at 1:48 pm

    Its delayed landfill… stay away. you will chew up the 30% price difference in no time.

    There are no magick bullets at that price point you simply can not build a well made reliable efficient spa with good parts…

  549. Reply
    admin October 29, 2019 at 1:47 pm

    You need R-value the local bullfrog dealer is the best bet the rest of the crap around you is all the bullshit name brands that are mid grand and overpriced 🙂

    alternatively hit these guys up they can help you too Im sure they have service in the are and if not I do… Download the new app I had made called SpaStar it will Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE! https://www.spa-star.net/

    Aqua Spas
    Remove
    Details from Google Maps
    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922

  550. Reply
    admin October 29, 2019 at 1:34 pm

    I talked to them but they keep delaying getting me out for a review of the factory which after the Marquis fiasco raises some concerns, add to that two customer who contacted me with leaky brand new tubs and the complaints online of poor quality control, the shakeup at the factory recently with long term key employees being let go and the conversation I had with two ex dealers and me must say im not comfortable referring the brand… The ball is in their court, I don’t charge for a factory review, they just need to cover my cost to get here and put me up and feed me… I don’t mean to be funny but unless yer hiding something why they hell would you not get me out? half the buyers in North America spend 45 minutes on average with me before spending a billion dollars… Getting on my good guy list sells you thousands of hot tubs…

    The only local brand is beachcomber good build quality but some serious issues… like nonremovable skirts which is just crazy… and no high-end therapy massage spas at all they just do mid to low end performance spas with mostly cheap small low flow jets.

    Hit this guy up he sells more spas in Canada than anyone and has local service there.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
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    17 Manitou Dr, Kitchener, ON N2C 2J6, Canada
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.7View in Google Maps

  551. Reply
    admin October 29, 2019 at 1:22 pm

    sorry, you should have received an email with the details I just sent it.

  552. Reply
    admin October 29, 2019 at 1:17 pm

    Hey Roxanne

    The Bay area is a dessert. the cost of doing business has killed all except the rip off brands that charge 2x what the spa is really worth 🙂

    The good news is most of the spas there are bought from away which has created a huge resource of independent service guys around the area, I literally have 28 service companies that specialize in just servicing hot tubs and with my new app you can Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any  problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE! https://www.spa-star.net/

    Go see todd at Sacramento hot tubs worth the trip, solid brands and good prices.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
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    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  553. Reply
    admin October 29, 2019 at 1:09 pm

    Houston is a shit show, the only local brand I would consider is the Arytesian sold at Spas Direct Of Texas in Dickinson
    I also do not have andy independent service guys there!

    Check with tim@atlasspas.com he might have service there.

  554. Reply
    admin October 29, 2019 at 1:01 pm

    Hey Jason

    try Ahhsome it’s awesome 🙂 takes 20 minutes and will disgust you 🙂

    The reality is the vinegar treatment is rarely needed and if it is it’s effective and fairly benign… spas are designed to deal with harsh environments.

    send me details of any spa yer looking at and i will give you feedback.

  555. Reply
    admin October 29, 2019 at 12:38 pm

    Hi Rose

    There are not a lot of good options where you live. The only one I would even consider would be the Bullfrog line at Pride pools in Savanah.

    But I do have a good service company right beside you so I’m sure we can figure something out for you. I’ll send you over some information

  556. Reply
    admin October 27, 2019 at 9:21 am

    Good price, but the South seas standard insulation is crap, you need to order the upgraded package.

  557. Reply
    admin October 27, 2019 at 9:21 am

    dude just pull the breaker and put in a 50 amp 🙂

  558. Reply
    admin October 27, 2019 at 9:20 am

    Hi Dan

    I’ve not seen a Sundance for a while, not since they were bought out by the equity investment group. tell me what you saw esp the insulation, these big marketing brands never have any real info on their sites its always the fluffy spin bullshit and its hard without buying one to really get into them.

    Clearwater is middle of the road, the shell is a less expensive cradle supported model and the insulation is middle of the road. parts are good and performance is middle of the road.

    Bullfrog is good the only thing keeping them out of my top tier is the plastic cradel supported shell, they are just not as reliable or durable as a good fiberglass shell.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

    Covers suck… all of them… The best thing to do when they are new is to open them up take out the cores, and go over all the edges and seams in Tuck Tape the 3M tape they use for vapor barriers on houses… it adds years onto your cover life.

    None of the brands like Bullfrog, master Artesianm, Coast are going to be nightmares, they are the better-built stuff out there for sure. The Bullfrog really should be the lower-priced unit fo the group because of the shell and the lower amount of pipe used.

  559. Reply
    admin October 27, 2019 at 9:07 am

    Hi Guys

    Ok for saltwater stay away from steel frames, they are crap gimmick anyway but really bad in coastal areas.

    For the height differences yer screwed, get a roomy one for his legs and get a booster seat to line you up with the jets, trust me the seats that are shallower are never the good massage seats.

    For High wind just get a hurricane strap for your cover, nothing else really matters in the wind.

    There is a local Artesian dealer called Splash Pools and Spas but although I like the build quality of the artesian there is not much high-end therapy massage spas in their lines in 4 person spas… The best would be their South Seas 743D but the performance is going to be fairly mundane. there is really no neck or shoulder jetting and no good foot system. Also, most of the jets are the cheaper low flow jets and there are only 4 of the good therapy massage jets.

    The reality is its hard to find smaller spas with really good performance… The exception is the TS67.25 loads of good hi-flow therapy jets, 4 of the 3.5″ high flow jets for the neck and shoulder jets and the 10″ monster jet in the floor for feet plus 2 large pumps in this pocket rocket… it kicks ass… These guys sell statewide and there is a service center in the area.

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
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    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.6View in Google Maps

  560. Reply
    admin October 25, 2019 at 7:41 am

    Hi Sharon

    You would have gotten an email with my cell number text me and we can figure out a time to talk.

    Thanks, for the support!

  561. Reply
    admin October 25, 2019 at 7:39 am

    Hey Carolyn

    The Bullfrog is decent for sure, not a fan of the HS, love reading their lovely marketing and shite but thats what they do best 🙂

    One of my favorite smaller spa right now in the price point range is the Getaway hot tubs and in the high-end therapy massage range the TS 67.25 check out the guys at Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
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    1746 W Ruby Dr Suite 104, Tempe

  562. Reply
    admin October 25, 2019 at 7:35 am

    Hi Eric

    They are going to be very similar from a performance standpoint the PDC will beat it out a bit. The standard Insulation system on the South seas is pretty low end, you need to upgrade it I think PDC insulation would be better than the standard SS but slightly less than the upgraded full foam. and yes the warranty is better on the PDC

  563. Reply
    admin October 25, 2019 at 7:25 am

    Hi Todd

    You will have gotten an email with my cell phone number text me and we can set up a time to chat. please text zip code as well so I can acquaint myself with the local area.

  564. Reply
    admin October 25, 2019 at 6:31 am

    Both jacuzzi and Hot Springs are great marketing companies and IMHO that what they do best, the spas themselves are middle of the road and when I did an evaluation of the reliability of brands by looking at the records of discussion forums and counting the number of people having issues and looking for help for various brands both Hot Springs and Jacuzzi were the worst. TBH I expected this as they both use a proprietary parts list and that in my book is just a nono you want a good reliable OEM parts list. Viking, on the other hand, is priced at about a grand less the jacuzzi and HS should be if you didn’t have to pay for the massive branding, marketing, and advertising bill that is attached to the spas price, remember they don’t pay for that flashy 80’s style branding bullshit, you do… Viking uses a much cheaper to build plastic shell and the insulation is cheap.

    Layout:

    I hate the foot domes in the Jac and HS. these were all the rage 15-20 years ago and most brands went away from them, I had a tub with these foot domes and it was a nightmare… You are always tripping over the damn things! I swear the number of times people fell and wiped out in my hot tub because of those stupid foot domes was ridiculous, they are a real hazard! Plus they require you to run water under the floor where there is comparatively little insulation which means big heat losses through conduction and if they ever leak they are a nightmare and for what??? They only have the crappy little 1.5″ low flow jets! They are not going to do any real high-end therapy massage for your feet, you need the big 5″ or 10″ hi-flow systems for tough bits like feet and the ability to flow a whole pump to them… STAY AWAY FROM FOOT DOMES!!!

    Performance:

    the Jac and HS are similar, mostly cheap low flow jets and only a few of the high flow therapy massage jets, The Viking is going to outperform them I would suspect.

    The Bullfrog is better than any of them for sure… The shell is somewhere between the Jac and the Viking but the parts, insulation, and plumbing are better. It might be that the dealer selling them does not move many so does not make as much off them or like a lot of dealers they just don’t really know a lot they just bought into the pitch of a brand and are regurgitating it to you.

    There are four better options from both build standpoints and performance. The Bullfrog at The Great escape, Coast at Hot Tub Tonys in Geneva, and then the top two would be the Artesian at Recreational Concepts in Oregon or My goto guy Hugh at Master Spas of Southern WI in Waukesha.

  565. Reply
    admin October 25, 2019 at 6:03 am

    Sure can, its on its way but to be honest the New SpaStar app does it all download it for Google or iPhone.

    Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE! https://www.spa-star.net/

    the only difference is add a bottle of spa marvel once every 3 months and I drop my chlorine level down to around 0.5ppm although I must recommend you follow the outdated local state regulations for chlorine levels even if it is 20 years out of date…

  566. Reply
    admin October 25, 2019 at 5:54 am

    Hi Jim.

    its going to be an upper mid-performance spa, typical of most top-end tubs with a mix of high flow and regular jets. for price comparison price-wise it seems about right but again I don’t get into pricing too much.

  567. Reply
    admin October 24, 2019 at 8:22 am

    So I think the PDC is a little in front of the South seas for performance and yes the warranty s better and the insulation is similar to the south seas package.

  568. Reply
    admin October 23, 2019 at 12:50 pm

    Hi Scott

    Evolution is made by strong, they changed the name after that video went viral to mitigate damage… reprehensible behavior really…

    It is the low end of middle of the road… but middle is crap… the really diabolical stuff is just delayed landfill

  569. Reply
    admin October 23, 2019 at 12:47 pm

    Hi Bryan

    Sorry for the delay I missed this one!

    The Artesian and the Master should be fairly similar in pricing… But sometimes its hard to compare the right lines because there are just so many variables…

    In general, I would expect the prices on these to be similar… starting from lowest to highest

    Getaway Hot Tubs (Master) similar to Garden spas (Artesian) The Garden spas are all single pump units The Getaway single pump models should be less than the gardens and the double pump Getaway models a little more than garden spas single pump units)

    Clarity spas (Master) – South Seas spas (Artesian) These should be similar in prices for similar sizes

    Healthy Living (Master)- should be between the South seas and the Island spas, closer to the islands

    Twilight series (Master) – Island Elite (Artesian)- The TS should be more expensive, they have a lot more of the high flow jetting and a much better neck/ shoulder and foot jet system the Elite models maxed out to the highest jet package should be close to the standard twilight pricing which comes with all the jets upgraded already

    LSX (Master) this will be the most expensive

  570. Reply
    admin October 23, 2019 at 12:30 pm

    Hi Carlos

    The install process is pretty standard, no one waits for it to fill there is no reason to and it takes hours, plus you need it empty to demo and the water chemistry is best done sitting down at the table with a glass of water. Any decent brand is fully water tested already so there is no benefit to you or the dealer to wait until its full… Plus if they had to fill every tub you would pay three or four hundred dollars to have the crew tied up, I do not know any dealer anywhere that would wait until its full.

    The other issues you are having are high chlorine or another issue and honestly sounds 100% like user issues with water chemistry.

    The screws and handles and fittings are stainless steel… They can rust but not with normal water conditions something has to be way off for stainless to rust. I bet you are using Tri-chlor… It can rust stainless steel, the other possibility is high iron and the rust is actually deposits of oxidized iron from the water source.

    Are you filling from a well?

    Are you using tri-color?

    The stickers I assume you mean the pads on the floor of the tub or the overlays on the touchpads and again these are known products that are from 3M and the floor pads are used in yachts in the ocean and are reliable, again the failure of either of these items is again a big red flag that there are serious water issues which are down to the user not the product.

    The diverters on any tub should not be used under pressure, but your problem with them flying apart was reported on a batch of diverters from CMP there was an issue with the plastic on the cap, if they replaced the cap you will be fine, I know several manufacturers including Master issued recalls on the caps and sent new ones out and there have been no issues I have heard of since.

    The issue here is the water care and we need to figure out what you are using and doing or you will continue to have issues… There is no real grey area… You are reporting Stainless steel fittings rusting, and soft tread or overlays failing both of witch are indicating water care issues.

    Man download the app it will help you manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!https://www.spa-star.net/

    Also, get the spa marvel for swim spas, it will reduce the chemical and is super good for the plastic bits.

  571. Reply
    admin October 23, 2019 at 12:11 pm

    Hi Paul

    Sunrise: Cradel supported shell and crap insulation but good parts and good clamped plumbing lines. so middle ground really, nothing I would have in my recommended brand it should be a significantly lower price than your top stuff like Artesian, Master, Coast, beachcomber, etc

    Hydropool has great marketing and branding they were bought by an equity investment firm out of the US. Again a thin cradel supported shell and diabolically bad insulation, good parts, and decent plumbing system. again should be middle price point similar tot he Sunrise.

    Splash works sell Coast and Beachcomber Hot Tubs London sell beachcomber. Both these brands are way better to build and insulation with hand-rolled Vinyl ester resin cored self-supporting shells and top parts and plumbing and full foam which is 5x higher R-value than the cheap ones.

  572. Reply
    admin October 23, 2019 at 12:11 pm

    Hi Paul

    Sunrise: Cradel supported shell and crap insulation but good parts and good clamped plumbing lines. so middle ground really, nothing I would have in my recommended brand it should be a significantly lower price than your top stuff like Artesian, Master, Coast, beachcomber, etc

    Hydropool has great marketing and branding they were bought by an equity investment firm out of the US. Again a thin cradel supported shell and diabolically bad insulation, good parts, and decent plumbing system. again shhould be middle price point similar tot he Sunrise.

    Splash works sell Coast and Beachcomber Hot Tubs London sell beachcomber. Both these brands are way better to build and insulation with hand-rolled Vinyl ester resin cored self-supporting shells and top parts and plumbing and full foam which is 5x higher R-value than the cheap ones.

  573. Reply
    admin October 22, 2019 at 4:19 pm

    Hi Kim.

    The Bullfrog is a pretty good spa certainly not in the nightmare class but also not in the high-end therapy massage spa rage. The problem is the only packs with neck and shoulder jetting use the crappy little 1.5″ low flow jets and they are just nowhere near enough water volume for neck and shoulder massage, and there is no foot jets system at all. Those stupid jet packs really limit where they jets can go. Build wise everything except the shell is top end, great parts, and good insulation and plumbing but the ABS plastic shell is a cheaper pedestal supported shell and I’m just not a fan I have seen way too many failures on these types of shells over the years.

    Also Tims pools in mason OH does Artesian.

  574. Reply
    admin October 22, 2019 at 10:43 am

    Hey Dave

    Build wise they are good spas but you need to order the full foam upgrade.

    Performance-wise the tub is lower-mid end there are only 4 of the expensive high flow therapy massage jets and they are all in the same area just for the lower back. the neck jet system is all low flow 1.5″ jets and this is not going to do much for shoulder and neck tension long term, it will feel good when you are under them but they just don’t move enough water. The big thing I hate about this model id the “foot dome” these domes are a pain in the ass and a real hazard, almost everyone got rid of these damn things a daced ago, I had one in a hot tub and i swear everyone tripped over that stupid thing so many times, I literally got to the point of warning people! and for what??? again its only the crappy little 1.5″ low flow jest so its not doing SFA for tough-ass things like feet! the only decent foot jet system is minimum the 5″ high flow jets or preferably the big 10″ monster jets with a dedicated pump…

    For a good comparison go see these guys and look at the clarity and the heathy living spas. The clarity is just a tad below it and the HL a fair bit above it from a performance standpoint.

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
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    1746 W Ruby Dr. Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799

  575. Reply
    admin October 22, 2019 at 10:21 am

    I am not a fan of the Dynasty spas, we ripped one apart and it was a mess, then we had a lot of customers contact us reporting problems, more than I have ever had for any other brand review.

  576. Reply
    admin October 21, 2019 at 4:13 pm

    Not a fan of Dynasty at all.

    Watch the vid then read the comments. I have never had so many customers contact me about a brand as I have about Dynasty…

  577. Reply
    admin October 21, 2019 at 5:12 pm

    Hi Kevin.

    When you go away balance the water use this app its easy. if you are not using spa marvel then get someone in to do water chemistry every week, if you are using it (get it here) shock the spa, then get a floating dispenser and set it to the lowest setting and fill it up… Get it refilled every 2-4 weeks although I have left it a month and come home to perfect water… when you get home shock it hard 3-4 times normal shock.

    Not sure about the wifi but pretty sure it does not have a direct plugin.

    Winterization

    This package includes the following:
    Draining the spa
    Vacuuming out the lines
    Adding antifreeze to the system

    While in most cases this is a reliable method of winterization, water can get into the tub past the cover in wind storms and drip through the cover seams, a cover in poor condition will worsen this issue. The equipment can be damaged by condensation, and water freeze up.
    The customer is advised to ensure the cover remains in place and monitor the spa from time to time for water ingress. Customers must clear snow and ice accumulation from the cover on a regular basis.

    Deluxe Package,

    This package includes the following.
    Draining the spa
    Vacuuming out the lines
    Adding antifreeze to the system
    Removing the equipment to a heated environment within the customer’s premises.
    Wrapping the spa in suitable waterproof wrapping with venting

    The equipment must be stored in a heated environment.
    The customer is advised to ensure the cover remains in place. Customers must clear snow and ice accumulation from the cover on a regular basis.

  578. Reply
    admin October 21, 2019 at 4:15 pm

    Yes the Island spas are by artesian they are good, Tropic spas are some mid-grade brand

    Ted Beers Spa & Hottub Repairs
    Remove
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    257 Morningside Ave, Daytona Beach, FL 32118
    +1 386-257-3800
    3.8View in Google Maps

  579. Reply
    admin October 21, 2019 at 3:30 pm

    That’s a great little performance sp[a and that’s a solid price.

  580. Reply
    admin October 21, 2019 at 2:00 pm

    Hi Irene

    price seems decent

    check this guy out for service. also with the new app we launched its a lot safer…

    SpaStar is the name of the app

  581. Reply
    admin October 21, 2019 at 1:54 pm

    Hey Drew

    Thanks for the kind words, TBH it was spurred on by anger at the duplicity of a shitty industry, I just got so damn tired of the misinformation, spin, and marketing bullshit that seems to rule our buying decisions.

    So first off let’s talk about buying from out of your local market. There are two really big considerations. You need to either need to be a DIY guy who can use basic tools and knows basic electrical and is competent to use a voltmeter and has access to someone to talk them through the evaluation process and be willing to do your own service or you need to make sure you have assets on the ground in the form of independant service technicians.

    The new app we just launched will help a lot its called SpaStar especially for day to day things like water chemistry and troubleshooting. The reality is proximity does not ensure good service levels, you need someone with the knowledge and timely information.

    Where you are there are 5 independent service companies so I have to assume this sale runs regularly and has for a while, we always see a lot of these independents spring up in area where a lot of tubs are sold at these events so I would say you should be fine buying from out of market here.

    Your synopsis is very good…

    Bullfrog, lots of hype generally well made but the shell is an inferior ABS plastic that needs pedestal supporting although they do a good job of it it should be less expensive and is not going to be as good as a top-end hand-rolled shell.

    Nordic, again a plastic shell (different man process) but overall good build and parts but yes the insulation is substandard.

    Master, A little better than either because the shell is top end and the insulation is top end.

    Marquis, in theory, is good but right now until they get their factory refit down and get back in the saddle I can’t recommend them that spa we got was a mess, check out this unreleased video… https://drive.google.com/file/d/1hbnPcJlDWMZPxxkgb2yTlmJmeqPQADSq/view?usp=sharing

  582. Reply
    admin October 21, 2019 at 11:41 am

    None of those are bad brands.

    Beachcomber has good build quality but low performance they just do not do any real high-end massage models, and they are overpriced… too much spent on the branding and marketing 🙂

    The Coast is good its built very similarly to the beachcomber but it has a lot better high-end massage models, they do have a reputation for some quality control issues.

    Bullfrog is a close second, again a lot dspend on goofy branding and some very questionable claims regarding performance 🙂 but the only real drawback is the shell which is a less expensive cradel supported plastic shell where the other two do hand-rolled self-supporting shells.

  583. Reply
    admin October 21, 2019 at 11:36 am

    Hey, I just drove past you last week 🙂 I was coming back from delivery in Montreal!

    None of those brands I can recommend… Vita is mid-grade, poorly insulated, no clamps on the plumbing with a dodgy insulation system, Jacuzzi has a good shell but the parts are proprietary and they are not much better than the Vita but twice the price because of the massive branding and marketing budgets.

    Hydropool is owned by the same equity investment company that jacuzzi is part of and again a thin cradle supported shell, crap insulation and a pile spent on branding bullshit to make it seem like its high end…

    What other brands do you have near you? try and find, Artesian, Coast, Master, Beachcomber, Bullfrog, PDC.

  584. Reply
    admin October 21, 2019 at 11:27 am

    Hey Don

    No problem man, let me know if you need any more help.

    Buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  585. Reply
    admin October 21, 2019 at 11:25 am

    its a likely scenario that the local dealer is throwing it in.

    ask to look at a full foamed higher-end spa take a quick video, make sure its on your invoice and open yours to see that it was done.

  586. Reply
    admin October 21, 2019 at 11:24 am

    Hi, matt, I don’t really know much about them, small regional guys, they were bought out by LPI not too long ago.

    they build a good shell but I’m not a fan of the heating and control system, I really think one critical thing is to have the right parts. Also, the insulation is a lower end using mylar...

  587. Reply
    admin October 21, 2019 at 11:14 am

    Hi Ian

    The problem is the mass merchants are too price-conscious, they have to be the cheapest and the only way to do that is to sell crap with low-end service… its a no-win, frankly Costco is fucking this up big time, I’m a Costco customer and I don’t want the cheapest crap I want a good sustainable product at a good price and I think most Costco customers want the same. They need to hire a consultant like me to build them a proper sustainable program for their customers because they have a crap reputation for hot tubs right now, I am surprised with all the negative flack that they have gotten over the years that they don’t address this.

    I love it! I am an adult being immature 🙂 I’m 50+ and mountain bike, race kayaks, surf ski and anything else that makes me hurt and smile 🙂 I’ve put over 400 miles on my bikes this month and the hot tub is a big part of my recovery.

    Yeah I don’t make money specifically from what you buy, it help me stay on this side of corrupt, but yeah I do make money from the blog from manufacturers and products but I always try and stay true to what I fundamentally believe… I’m sure if someone offers me enough cash ill shill but for now its pretty safe 🙂 LMFAO

    In the simple and reliable and not blow the budget range I would seriously look at the GetawayHotTubs reliable, efficient, simple and strong… what else you want!

    These guys already paid me a one time deal to do a review but I got to say I do like and trust them.

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
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    1746 W Ruby Dr. Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799
    4.9View in Google Maps

  588. Reply
    admin October 21, 2019 at 9:37 am

    Jacuzzi is okish, they build a good shell but the parts are proprietary and thats a deal-breaker for me, I want a reliable readily available competitively priced higher quality parts list… Performance-wise this model is upper middle but really lacks neck and shoulder jets.

    You have better local options check out the Bullfrog at leisure time and the Artesian at Spa and Pool center.

  589. Reply
    admin October 21, 2019 at 9:33 am

    Price seems reasonable but rethink the double lounger… I know you are a first-time buyer because second time buyers almost always do not buy loungers… its dry land thinking… they take up a ton of room, and they are hard to stay in, you always float out of them and because you are floating you don’t appreciate the lounger

  590. Reply
    admin October 21, 2019 at 9:31 am

    Build wise it is great, performance-wise its middle of the road, mostly low flow jetting with very few of the high flow therapy jets, almost no neck jet system or foot system, those little 1.5″ low flow jets don’t move enough water for good therapy massage… Price-wise its okish… I hate the foot domes, the jets are too small to do anything and the damn things are tripping hazards, I swear the number of times people fell in my hot tub with a foot dome was crazy, they are flat out dangerous most people got rid of them a decade ago…

  591. Reply
    admin October 21, 2019 at 9:28 am

    Hi Mark.

    I don’t really like Hot Springs, the shell is a thinner shell that is supported by high-density foam instead of a good hand-rolled self-supporting shell, https://youtu.be/_T9DY6am_E0 it makes leak detection and repairs a nightmare. it also uses a proprietary parts list and the reliability is not great, I won’t go to a brand that uses proprietary parts you really want to stick with a good easily available reliable parts list. some companies make great spas, some companies make mid-grade spas and wrap it up in great marketing I feel they are the latter… Man all you have to do is look at the cheap little plastic circulation pump 🙂 its literally worth about $30 they sell it for over to $200 and it fails a lot a dealer in Sweden I spoke to said he replaces them yearly on some tubs. Here is their circ pump and here is a good one: https://www.poolandhottubdepot.com/laing-universal-e5-120-240v-circulation-pump/ here is a good one https://www.poolandhottubdepot.com/waterway-iron-might-circulation-pump-1-8hp-120v/ its hard to see in the picture but the Hot springs one is about the size of your fist, the good one about the size of your thigh!

    100% filtration is a gimmick… The only way to really have 100% filtration would be to filter all the water into a container then put it back in the hot tub 🙂 it makes no difference at all… They filter the exact same amount of water in either system, and all the pure filtered water gets dumped back into the spa and mixes with the unfiltered water in all systems, over time all the water gets filtered.

    Almost every tub has WiFI, Bluetooth, and loungers.

    Performance-wise they are not that high end either… Its your typical mix of inexpensive low flow jets with a few of the good hi-flow therapy massage jets.

    There are lots of brands with much better build quality. If you buy an Envoy I would cut them two checks… One for about 60% of the total price and mark it “Hot Tub” then cut them one fore 40% and mark it “branding and marketing to make my mid-end tub feel exclusive”

    There are lots of better options around you.

    The great escape sells bullfrog, Hot Tub Tonys sells Coast, both these two brands are just out of my top ratings and blow th HS away pon all fronts except the branding 🙂

    You also have two of my top-rated brands… hand rolled shells, glued and clamped plumbing, top-end OEM parts and full foam easily removable insulation systems. check out Rec concepts in Oregon for Artesian and these guys I know personally and sell one of my top two brands.

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
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    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827
    4.7View in Google Maps

  592. Reply
    admin October 21, 2019 at 9:04 am

    they will deliver and service in your area I think, they are the biggest seller of hot tubs in Canada, they delivery countrywide.

  593. Reply
    admin October 21, 2019 at 8:59 am

    Middle of the road, right away the no-name electronic control system (make sure you get Balboa) and the high tech insulation from the 80’s 🙂 that pitch about efficiency is wack, it’s like someone who knows nothing at all about heat retention, thermal drift, R-value wrote it 🙂

    its what it appears to be a cheap spa. I assume its a cheap price?

  594. Reply
    admin October 21, 2019 at 8:44 am

    H2O is a low to mid-end builder, they use a cradle supported shell and then spray a high-density urethane foam on the shell and plumbing for support, this is a really bad idea that kind fo foam is cheap and hardens up which means its a nightmare to find and fix leaks, they then use a couple of inches of attic batton type insulation, its cheap and again in a house you would put 6″ of this stuff do why would 2″ be enough in your hot tub? You really want a good shell that does not need extra support, then clamp the plumbing lines and then fill the cabinet with an open-celled foam that does not harden so you can access plumbing and get maximum R-value. They are also using a lesser quality control and heating system, make sure you have Balboa heating and controls you will have a lot less trouble.

    For service, download our app, if you need service push the button and we will get someone out.

    I can get you a wifi system for that master for under $500 it just plugs in and lets you control the tub.

  595. Reply
    admin October 20, 2019 at 8:13 am

    The shell is well made, but they use a propritary parts list which for me is a deal breaker for a couple reasons. First off you really need a good reliable service guy with lots of knowledge about jacuzzi because a lot of people will not work on tubs with goofy parts. Second the whole proprietary parts thing isn’t about building better spas, the best parts are the OEM parts like balboa that are way better quality.

    They also fall into the group of companies that frankly build modd grade spas from a performance and quality standpoint then spend a stack on old school marketing, branding, advertising to convince you it’s a super high end and demands a high price. They really should be mid priced spas… I always half joke that with these brands owned by big equity corporations when you buy thier tubs you should cut them two checks, one for 60% for the actual value of the tub and then another for 40% to co or the slick marketing that convinced you it was worth more 🙂

  596. Reply
    admin October 18, 2019 at 2:33 pm

    Hi Nick

    there are hi current and low current settings I think on that tub the low current setting shuts off the heater if you turn on more than 2 pumps. I know here and Im pretty sure there that code will not let you put a bigger breaker on, you need to put the breaker that the rating plate says it needs.

  597. Reply
    admin October 18, 2019 at 1:36 pm

    Hi Heather

    Sorry for the delay! if you want to have a phone call we can chat since I made you wait so long 🙁 I’ll also email you some info. locally you don’t have any great brands but there are loads of service guys around you… there must be a regular big sale there.

    ignore andy crap about filtration all tubs filter well, I do prefer suction side over pressure side but its not a major issue.

    As for chemicals No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  598. Reply
    admin October 18, 2019 at 1:30 pm

    Hi Kevin

    Locally you have the typical mid-grade over-marketed brands like th Hot springs, Hydropool, D1, etc, and some plain lower end stuff but you do have 2 good brands.

    While neither are in my top group Beachcomber Available at Beachcomber Hot Tubs London and Coast avail at Splash Works Pool & Spa Inc are the best around you for sure. The Beachcomber is overpriced and low performance but built right and the Coast is built right with higher performance models.

    Then there is a guy in Kitchener that I know services that are selling Master which is one of my top brands called Premium Wholesale Home & Leisure.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  599. Reply
    admin October 18, 2019 at 1:23 pm

    no worries I just texted that number.

  600. Reply
    admin October 18, 2019 at 1:22 pm

    Hey Stewart

    I’ve seen Coast but not the factory, I recommend Master over Coast, their quality control is better and the build is very similar on both brands, plus master has good factory-direct support.

    Valley Pool & Spa
    Status: HTU All-Star
    Approved brands: Master, H2X, MPL, Twilight, Phelps swim spas

    I spent 3 days with the wonderful folks from valley Pool and spa. These guys are in a class of their own and carry my goto brand Master.

    info@valleypoolandspa.com Sean, Sonya
    Remove
    Details from Google Maps
    1659 Cary Rd, Kelowna, BC V1X 2C1
    http://www.valleypoolandspa.com
    +1 250-860-2266
    3.8View in Google Maps

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  601. Reply
    admin October 18, 2019 at 1:20 pm

    They are both solid well-built spas, but pricing a 55 jet tub against a 35 doesn’t make sense especially if you say the jetting doent matter to you, doesn’t PDC have a model with fewer jets?

  602. Reply
    admin October 18, 2019 at 1:15 pm

    Bullfrog is just out of my top group, I like the parts, the general build, and the plumbing but not a huge fan of the ABS plastic shell, although they do an above-average job on the pedestal supporting.

    2 better options (assuming your IP is not masked and you are in Mi) would be Recreation Warehouse Owosso they sell Dynasty and D! which I do not recommend but they also sell Coast which is good.

    And my top would be Master Spas of West Michigan
    Master Spas Of West Michigan
    2055 28th St Se, Grand Central Plaza, Grand Rapids, MI, 49508
    Phone: 616-475-7770
    mrspas01@aol.com
    Remove
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    2055 28th St SE, Grand Rapids, MI 49508
    http://www.masterspasgr.com
    +1 616-475-7770
    4.8View in Google Maps

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  603. Reply
    admin October 18, 2019 at 12:56 pm

    I sent you an email

  604. Reply
    admin October 18, 2019 at 11:54 am

    Hi Balint.

    So both are well-made spas the insulation on the Master is better but in Fla its not really any difference.

    But the TS has a higher-end jetting package, both in the number of the expensive hi-flow jets and the 3.5″ neck jets and the big 10″ monster jets.

    The TS is really a therapy massage monster not many tubs can touch it for massage.

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  605. Reply
    admin October 15, 2019 at 8:02 pm

    The price on the TS is good. Send me links to used tubs and I’ll look at them for you

  606. Reply
    admin October 15, 2019 at 9:23 am

    9k is a solid price, hit me up with any links for used spas you come across.

  607. Reply
    admin October 15, 2019 at 9:22 am

    Yeah for sure! Fraiser valley go see them! the only other good well made brand is the beachcomber in surrey but they only do lower-end performance spas nothing in the high-end therapy massage models.

    Fraser Valley Hot Tubs
    Master Dealer
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    32912 Mission Way unit 10, Mission, BC V2V 5X9
    http://www.fraservalleyhottubs.com
    +1 604-618-4198
    5.0View in Google Maps

  608. Reply
    admin October 13, 2019 at 9:34 am

    Hey Hunter

    so the Jacuzzi, the Sundance, the hydropool, are all owned by the same equity investment company and the Hot Springs is owned by another big company and all these brands suffer some big drawbacks. the main this with most of them is the proprietary parts, I will not sell or buy a brand that uses proprietary parts I want a good reliable easy to source and competitively price OEM parts list. Its key… These guys follow the business model of building middle of the road quality and spending loads on branding and advertising and marketing to convince you they are built to a higher standard and are worth a premium price. The reality is you would be better to just buy an Americal whirlpool, vita, Maxx or any of the middle of the road brands that at least cost middle fo the road money.

    The Bullfrog is the best of the lot by far.

  609. Reply
    admin October 13, 2019 at 9:25 am

    Hey, Ben, the 860 B would compare to the healthy living 8 series, both will be good all-round spas reliable and efficient for cold climates, those two tubs have almost identical build and parts…

  610. Reply
    admin October 13, 2019 at 9:08 am

    I don’t have first-hand knowledge of them 🙁

    what kind of pricing are they giving you? is there a decent insulation systems? do they clamp the plumbing lines?

  611. Reply
    admin October 13, 2019 at 9:06 am

    You are correct using oversized 6″ pipe but we are dealing with 2″ and 3/4″ pipes. I ran the numbers using the rough data and according to these figures the actual friction reduction loss in the large 2″ pipe pushing 300 gal/min is almost .5 PSI per foot. Their claim is based on the idea that they reduced the amount of plumbing thereby reducing the friction loss and thus improving efficiency. But the science disagrees because once we hit the manifold (I removed flow effects through the manifold because both systems use them) we split off into an average of 16 smaller 3/4″ pipes carrying an average of 18 gals per minute with a friction loss of only around .36 psi per foot. So really the faster you split off from the 2″ pipe the better.

  612. Reply
    admin October 13, 2019 at 9:02 am

    Depends on the line, their top line I really don’t like, they use HD foam to support the shell which makes repairing leaks a nightmare and I don’t like any of the parts they use that Invensys heating and control system has historically been a shit show, we refuse to even service them here as do many dealers across the world because they just suck to deal with and the ones we had here just had fault after fault.

    I won’t buy a brand that does not use a good reliable readily available OEM parts list

  613. Reply
    admin October 13, 2019 at 8:59 am

    the golden rules are this.
    With a new batch of water balance the hardness level to around 350 if you cant get to 350 stay between 250 to 500
    Don’t test and adjust water any more than once a week.
    First off rinse filters 
    Use the SpaStar app https://www.spa-star.net/  to balance the pH and Alkalinity you will need pH down or up and Alkalinity increaser (sometimes called pH stabilizer) Add a bottle of spa marvel and Every 3 months dump a bottle of Spa Marvel into the tub, its a natural enzyme, you could literally drink it from the bottle.  
    Now here is the tricky part 🙂 personally I add about a tablespoon of chlorine granules every 4 days or if you are using a floating dispenser set it to the lowest level until the chlorine barely registers in the tub But!!! I have to advise you to follow local health advisories on the chlorine level even though they are 10 years out of date 🙂 (that’s my legal disclaimer)
    Add about 2-3 tablespoons of a good non-chlorine shock at the end of the week, you need to leave the cover open for 15-20 minutes after and not use the spa for 12 hours.Every three months take the filters and soak them in the filter cleaner solution (follow instructions on the side of the bottle.I get about a year out of a batch of water with this program and I know when to change the water because it just gets unmanageable… The pH won’t stay stable and the water won’t stay clear. 
    This is when you add a bottle of the spa cleaner and follow the directions on the bottle, then drain the spa and refill it. Tips in general-
    Limit the detergents, sunscreen, lotions, and potions that get into your tub.Don’t try and micromanage your water… test and adjust weekly if you have water issues use the troubleshooter in the SpaStar app.with higher bather loads you need a little more chlorine or shock more often.

  614. Reply
    admin October 13, 2019 at 8:58 am

    If you have to pay a guy to rebuild a shell its not worth it, if you can DIY it then it might be.

  615. Reply
    admin October 13, 2019 at 8:56 am

    Hey Brian

    Tough call, if your a DIY guy and the shell is solid I can get you good pricing on the systems, don’t just replace the board replace the whole control and heating system and jets, I’ll email you and send me a list of how many jets and which sizes and whether they click in or thread in (pictures are good) I’ll get you a price for parts.

    Most shells back 20 years ago were great most now suck, but for durability, There are a handful of guys still building like that including Master, Artesian, Beachcomber, Coast and a handful of others and the good thick rotational molded spas shells like a getaway or nordic are durable as well. The Costco and all the mass merchant stuff I have seen are junk thin cradel supported shells, poor build quality, the mass merchants suck at these complex products they just have no clue.

    The only local option is the Elite pool and spa in Spokane valley they carry nordic. but if you can handle your own basic service I might have some options for you, I’ll email you.

  616. Reply
    admin October 13, 2019 at 8:35 am

    Hi Tim,

    If it has a double breaker it is 230v but best to get an electrician in to have a boo.

    Aqua Elite Pool & Spa in Spokane Valley, WA sells Nordic, they should be priced right and the quality.

    Used is always tricky, refurbished with a warranty is great but buying a random used tub is a risk unless you get a tech out to give it a once over.

  617. Reply
    admin October 13, 2019 at 8:20 am

    I texted you. text when yer available and Ill call you

  618. Reply
    admin October 13, 2019 at 8:19 am

    Hi Fran

    So they are correct the bromine is not a good match for the eco pure (and most Ion systems). I hear this about every brand! Everyone has the miracle chemical reduction system and the reality is they are all decent but sales guys often oversell them. I have never seen an onboard system that can get you much below 2ppm of chlorine.

    Personally I run the ion (in your case eco pure which is the orange core in the middle of the filter) then I run Spa marvel enzyme that I add every 3 months, then I run chlorine at barely detectable levels (about 0.5ppm) my water stays perfect and all I need to do is bump up the alkalinity every week… easy as pie.

    First off download this app https://www.spa-star.net/ it makes balancing the water a breeze.

    You can buy the spa marvel here: trust me this is the best stuff at the best price you can buy, and it will extend your guarantee on the jets out to lifetime if you use it regularly and it makes everything so easy…

    Here are my tips for easy water care.

    -With a new batch of water balance the hardness level to around 350 if you cant get to 350 stay between 250 to 500
    -Don’t test and adjust water any more than once a week.
    -First off rinse filters 
    -Use the SpaStar app https://www.spa-star.net/  to balance the pH and Alkalinity you will need pH down or up and Alkalinity increaser (sometimes called pH stabilizer) Add a bottle of spa marvel and Every 3 months dump a bottle of Spa Marvel into the tub, its a natural enzyme, you could literally drink it from the bottle.  
    -Now here is the tricky part 🙂 personally I add about a tablespoon of chlorine granules every 4 days or if you are using a floating dispenser set it to the lowest level until the chlorine barely registers in the tub But!!! I have to advise you to follow local health advisories on the chlorine level even though they are 10 years out of date 🙂 (that’s my legal disclaimer)
    -Add about 2-3 tablespoons of a good non-chlorine shock at the end of the week, you need to leave the cover open for 15-20 minutes after and not use the spa for 12 hours. Every three months take the filters and soak them in the filter cleaner solution (follow instructions on the side of the bottle).
    -I get about a year out of a batch of water with this program and I know when to change the water because it just gets unmanageable… The pH won’t stay stable and the water won’t stay clear. 
    -This is when you add a bottle of the spa cleaner and follow the directions on the bottle, then drain the spa and refill it. 

    Tips in general-

    -Limit the detergents, sunscreen, lotions, and potions that get into your tub.
    -Don’t try and micromanage your water… test and adjust weekly if you have water issues use the troubleshooter in the SpaStar app.
    -With higher bather loads you need a little more chlorine or shock more often.

  619. Reply
    admin October 12, 2019 at 1:20 pm

    depends… if its surges then its likely low water level, if it ran drops for a few seconds then works fine it could just be an air bubble that settles in the line after usage or something.

  620. Reply
    admin October 12, 2019 at 1:18 pm

    Hi Sean

    first dont balance the water until it is up to temp, pH changes with the temperature.

    second, you didn’t mention in the instructions where you add chlorine… the difference is this… you do all the balancing the same… and if you use Spa marvel you use way less of the chlorine. and the water lasts longer and it extends the jets guarantee to lifetime, and the water stays good for a year instead of 3-4 months and its way easier to balance the water because it stays very stable…

    add 1 bottle every 3 months.. get it here, please 🙂

    also, get my app it will help you balance the water… its called SpaStar get in on apple or google play stores.

  621. Reply
    admin October 12, 2019 at 1:14 pm

    Hi Reed

    there were a lot fo p[roblems with the old jets pack system and frankly I’m not a fan of the new ones, if you have a spa that is glued and clamped plumbing the don’t leak and you get better flow through lots of smaller pipes than you do with lots of water through a larger pipe, most of the claimed flow benefits are not supported by the science. pull the packs out fo the used one, if you have mold behind it then run away if not then ots likely similar.

  622. Reply
    admin October 12, 2019 at 1:12 pm

    Hi Vonda

    Use the SpaStar app to balance the water

    the bromine is a false reading,m they sent you the wrong kit you need a chlorine kit…

  623. Reply
    admin October 12, 2019 at 1:11 pm

    Hi Gui

    I’m on my way to Montreal to deliver a Michael Phelps swim spa Monday 🙂

    The Bullfrog is the only one of that group I would even consider, the other three all are heavily marketed and branded the build is middle fo the road especially the parts list, all three of these guys are running the proprietary parts hustle which involves getting goofy parts made that just fit your tub so they can control the p[art supply forever at whatever price the dictate, I would never buy a tub that did not have a solid OEM parts list… this is the same thing that happened to our appliance industry… its why washers and dryers went from lasting 20 years to lasting 5 and being not worth repairing…

  624. Reply
    admin October 12, 2019 at 9:56 am

    Hey Ant. Both brands fall into my no go brands for a lot of reasons.

    I always look at two things when I evaluate a product, I look for what they spent on the tub, and what they spent on the branding, spin, and marketing. Those are the two things that affect the retail price the most. The Magic spot is a guy spending money on the build and not too much on the bullshit.

    The Arctic spends the money on a good shell, they don’t spend the money on the insulation they put about 1/4 as much foam in as a really well-insulated spa but they spend a lot on spinning up “Heat lock” to explain why they haven’t spent the money to insulate it to a high standard and they spend a lot of time and money trying to fool you into believing that full foam is going to be hard to fix leaks on and they know that with the modern foams that do not harden that this is really not an issue anymore but it doesn’t stop them from talking about old poly-based foam systems even though the only two brands still doing this kind of foam are Hot Springs and Canadian Spa co… They don’t spend the money on solid reliable plumbing systems if they did they would clamp all the plumbing lines and maybe then they would not be so worried about leaks… And they don’t spend the money on the parts, instead of using the good reliable OEM parts like Balboa they use a proprietary parts list which is inexpensive to make but really expensive for the end-user because not only are the parts not as reliable but they control the price and availability so they thy are expensive :-), and they spend a lot on the cosmetics, and the spin to make you think its a superior product but the reality is the build quality just is not there, Hydropool is similar, good parts, but mid-grade cradle supported shell, and a cheap insulation system and lots of old tech and pseudo-science around the filtration system…

    The three ways to do this are to build mid-grade and sell at a midgrade price which is ok, at least you get what you pay for, or build to a high quality standard and sell at a higher price which is best because it solid reliable stuff that will last but in my opinion the worst for the end-user is these brands that build to a mid-grade then market and brand to a high standard to fool you into thinking its built to a high standard…

    You have a lot of better options around you… all these guys do hand-rolled self-supporting shells with vinyl ester resin cores, they glue and clamp the plumping and they all use good reliable OEM parts and expensive easy access full-foam insulation systems…

    Hot Tubs Ontario In North York, and International Pool & Spa Centers in Thornhill Sell Coast spas.

    Beachcomber Hot Tubs Factory Outlet Store in Oakville sell beachcomber.

    And Master spa Toronto, in Mississauga Sell Masters.

  625. Reply
    admin October 11, 2019 at 6:15 pm

    Its a decent entry-level spa, it’s built by Watkins, which in my mind pouts it down a bit, but the truth is its built better than most of their stuff, last time I saw one it had a lower end balboa system which is a lot better than the normal Invensys systems they use. there ugly as sin but bang for the buck hard to touch.

  626. Reply
    admin October 10, 2019 at 7:14 am

    Hi Gui

    I’m on my way to Montreal to deliver a Michael Phelps swim spa Monday 🙂

    The Bullfrog is the only one of that group I would even consider, the other three all are heavily marketed and branded the build is middle fo the road especially the parts list, all three of these guys are running the proprietary parts hustle which involves getting goofy parts made that just fit your tub so they can control the p[art supply forever at whatever price the dictate, I would never buy a tub that did not have a solid OEM parts list… this is the same thing that happened to our appliance industry… its why washers and dryers went from lasting 20 years to lasting 5 and being not worth repairing…

  627. Reply
    admin October 9, 2019 at 6:30 pm

    I would not worry about the shall on that spa they hand roll self-supporting glass shells with a vinyl ester resin core.. Its the best shell you can build… Its a two-pump system, I prefer no circ pump but if it has one its not the end of the world.

    if its craked its fucked but that would be extremely rare…

  628. Reply
    admin October 9, 2019 at 12:03 pm

    Hi Susie

    I get the cooldown seat, I overheat too and if we are in for a while I’m sitting on the edge or in the cool down seat, my SO is happy up to her neck in the hottest water she can get in 🙂

    Wifi control is easy and on every Hot tub as an option. I can get you wifi for any tub for $300-$400

    Patio stones are perfect, you don’t need a concrete pad unless its a crappy cheap spa.

    I like the beachcomber 590 but only if the massage performance is not important to you, its going to be well built and efficient but it is by far the lowest performance model you are looking at. And yes the Leep is a better package for sure, putting the pumps outside is old school and has a lot of drawbacks, You lose the ability to reuse the heat from the motors which is massive! you have to pump the hot water outside of the insulation envelope and you are at risk of equipment damage really quickly in a cold power outage. but I do really like the open barrier-free seating! As for the hush pump (called a silent flow circulation pump, 100% filtration pump), I am not a fan of them, they severely limit the amount of water you can filter and have little or no real advantages.

    The Grand Cayman Island Spa by Artesian is again a well built solid reliable spa with good insulation its got a good cool-down seat and the performance is going to blow the beachcomber away, the Beachcomber is a basic jetting system the Grand Cayman is a high-end therapy massage spa. The only negative with the brand is there is no factory-direct support so you need a solid dealer…

    The Master spas again are well built well insulated and on par with the Artesian and beachcomber for build quality and reliability, these three manufacturers build to a very similar standard with the same tech and the same quality. the HL does not have a cool down seat and the clarity is like the Beachcomber, nice wide open space with a performance level somewhere between the beachcomber and the Artesian.

    The Arctic I would not have on my list it is nowhere near the quality or efficiency of the other three brands, it has a primarily inexpensive Chinese parts list and its all proprietary parts, they don’t bother to clamp the plumbing lines and the insulation is substandard.

    Go back to the Master and look at the Twilight 8.25 its got everything you are looking for, a good cool-down seat, Wide open barrier-free open spaces, it outperforms any of the other models especially with the 4 x 3.5″ hi-flow neck and shoulder jets, it built well, insulated well and has the top OEM parts list…

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also, download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  629. Reply
    admin October 9, 2019 at 10:30 am

    Hi Dave Sorry dude.

    I was thinking wifi module not Bluetooth sound system.

    The stereo systems are a hard sell in my opinion. $500 for a sound system that is okish is a lot especially when you can buy Bose outdoor Bluetooth speakers for a couple hundred and they sound awesome…

  630. Reply
    admin October 9, 2019 at 10:27 am

    Hi Tor.

    It is a price point spa and the build quality is not great. try and find a used tub from these brands.

    Master
    – Twilight
    – Healthy Living
    – Clarity
    – LSX
    Artesian
    – South Seas
    – Garden Spas
    Nordic
    Dreamaker
    Beachcomber
    Bullfrog
    Marquis
    hit me up with links to tubs you find

  631. Reply
    admin October 9, 2019 at 10:24 am

    The price is good I think, I don’t do pricing too much but it seems in line with what I hear.

    Nothing wrong with the abs pan but not needed unless its a really damp area its installed in, in your case on a patio base I would not worry.

    Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!https://www.spa-star.net/

  632. Reply
    admin October 9, 2019 at 10:22 am

    Hi Vonda

    Definitely do not fill from the softener.

    25 grains is about 420 ppm you target range is somewhere around 200-500ppm.

    If you are using spa marvel or aqua finesse don’t worry about it if you are using generic chems then add stain and scale inhibitor (sometimes called control) every week.

  633. Reply
    admin October 8, 2019 at 3:31 pm

    the build is good and the parts are good the shell is the best of the second grade builds what I hate is all the bullshit marketing around the goofy removable seats and the pseudo-science around the better floe rates 🙂 but really its a pretty good tub all around and just outside my top group. much better than most of the stuff out there.

  634. Reply
    admin October 8, 2019 at 3:30 pm

    what year are they? and do you have links to the listings?

  635. Reply
    admin October 8, 2019 at 3:29 pm

    Hey there Joe!

    You need to see it running. with the front panel off.

    look for any water inside on the floor. look at where the motor shaft goes into the back of the pump head… if there is white build up its getting ready for rebuild $350, look for watermarks around the heater and get the service history at 3 years yer likely looking at pump or heater in the next 2-3 years. the cover should be lightweight and easily lifted.. if its waterlogged $500

    how much they want for it?

  636. Reply
    admin October 8, 2019 at 3:25 pm

    Hey ted

    it looks like the do Artesian which is good but its a home visit which is bad… they will pound you for a refundable deposit, get them in getting pricing and get back to me with prices lets see if they are really less expensive but I suspect they are just going to be middle ground and high pressure.

  637. Reply
    admin October 8, 2019 at 2:58 pm

    Hi Gina,

    The tubs 15 years ago were all pretty good 🙂 its not the same anymore, unfortunately.

    For a rental property get a 220v and I agree strong is not a good option, this is a strong I reviewed and they are not much different now.

    locally I would look at PDC, Its sold at Ocean Blue Pools & Spas in Wilmington

    you could also look at master there is a wholesaler there chris@hottubsandswimspas.com

  638. Reply
    admin October 8, 2019 at 2:32 pm

    Its a quality tub but its expensive, 12k is high retail its worth around $6k if its mint and the cover is light and in good shape, if the cover is waterlogged (you should be able to lift one side with one hand for a regular fit person.

  639. Reply
    admin October 8, 2019 at 2:27 pm

    Hi larry

    We can get you the part but, to be honest depending on how old it is its might be better to just replace the control system.

    download this app, fill in the info for your tub (whatever you know) and press request service, ill have a look and see what I can find. shoot pictures as well and when I reply tot he service request you can send me pics.

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!

    https://www.spa-star.net/

  640. Reply
    admin October 8, 2019 at 2:25 pm

    Hi Dave

    first off the South seas for sure… second the Bluetooth is a decent option but buy it from me 🙂 its a plugin literally you unplug the top side and plug it into the BT module and plug the module into the plug where the Topside controller is 🙂 its a phone jack and I can save you a hundred bucks 🙂

    No Matter what brand you buy don’t buy any of the miracle chemical reduction systems like salt or UV or AOP or Ozone, just buy this stuff… its lower chemical easier to manage healthier and less expensive, plus it extends the life of the tub and gives you a lifetime guarantee ion the jets.
    https://hottubuniversity.com/spa-marvel-us/

    Also download this app It lets you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  641. Reply
    admin October 8, 2019 at 2:23 pm

    Meh, middle fo the road. I was there touring the factory last January, they did not make the cut for my top group for a number of reasons. The shell that they touted as this crazy heavy-duty steel re-enforced shell was a big let down, the “Steel” was little strips of thin metal like what you put on the corner when doing drywall 🙂 It was a basic mid-grade cradel supported shell. they use good parts on some, and middle grade on others, they use good insulation on some and again not so good on others. the test line was littered with rejects going back for repairs which are good that they caught them but seriously concerning the overall build quality. Their big problem is they have way too many skews and way too many options this happens when a group like Cal goes from being a big player 20 years ago to a bit player, they have empire hangover.. They really need to get someone in to streamline and restructure.

    Pelican Pool & Ski Center in Whitehouse carry tidal fit and Rin Robyn Pools in Bernardsville do PDC check them out

  642. Reply
    admin October 7, 2019 at 11:42 am

    Hi Doug.

    Down load the Spastar app we wrote it has a button that says request service and it will put you directly in touch with a solid reliable service tech i9in the area.

    It will also help you Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!https://www.spa-star.net/

  643. Reply
    admin October 6, 2019 at 7:59 am

    Yeah, but make sure you see it running, take the side off to make sure its not leaking, but other than that its a solid tub and at that price even if it had a few problems its a good buy.

  644. Reply
    admin October 6, 2019 at 7:58 am

    Yep the android version is live.. get it here: https://www.spa-star.net/

    the delux pack is a good deal and gives you everything.

    The cleanser you run through the system once a year os so, it strips oils and build up from the pipes.

    The filter cleaner is for soaking you filters every 3 months or so you deep clean the filters on a hot ub by soaking them for a day in a cleaner that breaks down oils and minerals.

  645. Reply
    admin October 6, 2019 at 7:55 am

    Its a little too downmarket as far as I am concerned. The old-style no computer packs were not great and they had as many problems as the electronic ones, and the new ones esp from balboa are super reliable, keep steadier temperatures, don’t have the overheat problems and are a lot easier to set up and run. thier insualtion is lower end and in general its just a bit of a goofy spa line.

  646. Reply
    admin October 6, 2019 at 7:47 am

    Hi Steve

    Splash Pools and Spas sells Artesian it is the best brand around you by a long shot but we don’t know the dealer and have not reviewed the dealer.

    Forget the bullshit pitches about the onboard chemical reduction systems… its all overhyped, the HS system is ok and so are all the others, none of the onboard systems are appreciably better than and none of the onboard chemical reduction systems are anywhere near as good as the aftermarket add-in products… DO NOT BUY ANY CHEM REDUCTION UPGRADES< YOU ARE WASTING YOU MONEY. Buy this stuff… it gets you to a lower chemical level, it is easier to manage your water because it stabilizes pH, its so good for your plastic that it extends the warranty on any brand of hot tub jets to lifetime! and it is WAY LESS EXPENSIVE and its all-natural, you can literally drink the shit… Don’t drink the Kool-aid.

    I don’t like the HS, mid-grade build, and full of proprietary parts

    The Vita is better but the shell is a cradle supported shell, and last time I looked it did not clamp all the jet plumbing lines.

  647. Reply
    admin October 6, 2019 at 7:38 am

    Hi John

    Ok so first off it is a good idea to filter the water before the tub, the X-10 filter we bundle with the SM is awesome, it kicks the shit out of any other we have seen.

    Hardness is normally an issue but not with SM. but make sure the water is not too soft! you want it around 150

    You always need to balance pH and Alkalinity with any tub and every system… but SM will keep them very steady which is one of the big reasons it beats the shit out of the onboard systems i find all i need to do is bump my Alk every week. I always do alk first and bang it way up to 180 then balance ph down to the middle ok range.

    I PERSONALLY keep residual chlorine of around 0.5 ppm so a teaspoon every few days or the dispenser dialed down to lowest setting BUT!!!! I HAVE TO RECOMMEND YOU FOLLOW LOCAL STATE GUIDELINES EVEN IF THEY ARE 10 YEARS OUT OF DAYE !!!

    Dow

    get it here and help support me 🙂 plus its cheaper than anywhere else, has a 100% money-back guarantee and

    Get it here, if yer not 100% happy we will refund including shipping.

    Canada:https://hottubuniversity.com/spa-marvel-canada/

    US: https://hottubuniversity.com/spa-marvel-us/

    Also, download my new app It will Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub.

    Spa Star will do all that and more and best of all IT’S FREE!

    https://www.spa-star.net/

  648. Reply
    admin October 6, 2019 at 7:31 am

    HI

    thanks

    we are setting up paypal now! 🙂

  649. Reply
    admin October 4, 2019 at 10:50 am

    No. The only tub Costco has ever carried that was a good well built reliable spa is the Beachcomber. Mass merchants suck at these complex products they have no idea what they are buying or what matters… source… I sold Costco shitty price point tubs for a decade…

  650. Reply
    admin October 4, 2019 at 10:34 am

    Hi Kathy

    The two are very different from a performance point of view. I’m also leery about double lounger spas in general.

    Let’s talk loungers first… First time buyers buy loungers, above 80% of second-time buyers do not buy a lounger. Here is why… First-time buyers are buying using their dry land experience, In dryland loungers are comfy, they support your weight, they are relaxing… In a water environment, you are floating… Its already super comfy and if you lay down you float… you need to hold on to stay in place and its a pain in the ass and you don’t even appreciate that you are in a lounger because you are floating!!! and look at all the space you took up.

    Performance. the 533DL is a very basic single pump spa with no foot or neck massage and all the jets are the cheap little low flow jets and they will be nice but if you are looking for therapeutic massage and long term muscle release they are not going to move enough water to move large muscle masses so long term the effect will be a lot better on the next line up which has a lot fo the high flow therapy jets (the bigger ones) and 2 pumps. The reality is even that one is the mid-upper end. there is no real neck and shoulder jetting and no real foot jetting other than those little 1.5″ low flow jets… frankly for good foot massage I like the big 10″ monster jets with their own pump or the ability to steal all one pump and for neck shoulder unless you have 4 of the 3.5″ high flow jets again its not going to do much…

  651. Reply
    admin October 4, 2019 at 10:21 am

    Hi Pete

    Not much out there including service guys, sometimes in areas if the customer is handy (can use basic tools and understands how to use an electrical meter we can get spas from anywhere and with our new app and a good dealer that is used to dealing with long-distance care like us you can get a great spa at a great price, but there are almost no resources on the ground there in terms of service so unless you want to do basic work yourself local is a good idea!

    Of those choices I would not even consider the Hot Springs or the hydopool only the Bullfrog comes even close to a top end build and insualtion standard. The other two are fancy marketing wrapped around mid grade products

  652. Reply
    admin October 4, 2019 at 8:54 am

    Hi Lisa

    First off on lifters, the one with the center bar is fine if installed correctly and as long as its not the hydraulic one! if they mount the bar with the screws facing up then they tear up the covers (see this video explainer ) and the hydraulic ones destroy the covers but the good aluminum cover lifter with the aluminum side brackets (not plastic) are awesome. one thing to note is the cover must be made for a cover lifter!!! what this means is the crap cover just have a seam between the two halves which means when it folds over the bar it is too tight and will tear, and the good covers have a center baffle and a double seam so the one half of the cover has a seam in the middle then there is a 2″ wide piece of fabric then another seam and then the other half of the cover, this allows the cover to fold over the bar with no stress. Its also critical to have the curve in the bar far enough out from the edge of the cover. There is a super good cover lifter available in Canada only because of patent issues in the US Ill send you a link to a company that can ship you one. also, email me back a picture of your cover if yer not sure about the seam thing im talking about 🙂

    Cpool is middle fo the road, it’s a mineral system and there are a lot like it in the market we trialed it but it only gets you to 1-3ppm of chlorine and the results were ok-ish, but nowhere near as good or as low chemical as the Aquiafinesse mineral system or the Spa Marvel enzyme system. We can get way lower (down to 0.5ppm) of chlorine and with the Spa Marvel it has the added advantage of really stabilizing the pH and protecting the plastic. try it out if you don’t agree then return it for a full refund including shipping… buy it here

    Also, download this app we wrote! Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  653. Reply
    admin October 4, 2019 at 8:36 am

    Canadian made, I would only seriously consider beachcomber and Coast, they are the only two really building to a high standard and at least all their parts are from the North American market.

  654. Reply
    admin October 3, 2019 at 7:25 pm

    Hi Andy

    I had to research it and there is conflicting information. The Canadian Cancer Society says

    The International Agency for Research on Cancer (IARC) classifies some chlorination by-products as possible causes of cancer, specifically bladder cancer.

    in reference to drinking it in water. The CDC and the EPA says there is not enough evidence to classify it as a carcinogen but sites many other health concerns and lists it as a poison.

    When chlorine enters the body as a result of breathing, swallowing, or skin contact, it reacts with water to produce acids. The acids are corrosive and damage cells in the body on contact.

    So yer right! Learn something new every day! thanks for pointing it out

  655. Reply
    admin October 3, 2019 at 7:13 pm

    No worries let me know how it works out.

    Also stay away from any of the chemical reduction upgrades, the aftermarket additives are way more effective, they get you to a lower chemical level and make the water easier to manage. try this stuff.

    also no matter what you buy download my app! Manage your hot tub chemistry without hassle, diagnose and fix water issues, troubleshoot any problems and even request service on your tub. Spa Star will do all that and more and best of all IT’S FREE!
    https://www.spa-star.net/

  656. Reply
    admin October 3, 2019 at 4:50 pm

    shit sorry

    Premium wholesale in Kitchener, sells master, sells thousands of spas around the country.

  657. Reply
    admin October 3, 2019 at 4:49 pm

    Hi Guy

    They used to use the Waterways threadin jets now they moved over to CMP compression fit, same as artesian and a lot of my other top brands, its a great system the jet body is a compression fit into the shell, they cant come loose or leak, they are a little more expensive but solid. No jets are stainless steel construction they are all plastic with stainless covers.

    Their cover is as good as any thick heavy grade vinyl 5″ with aluminum core and well sealed. all cover suck to be honest but its a good as any 3-5 years with care.

  658. Reply
    admin October 3, 2019 at 4:43 pm

    Yeah, they approached us about working with them and we did some preliminary work with them but there were way too many issues, total lack of call back from customer care, and a lot of issues with the spa, its a cheap Chinese made tub check out this video… https://drive.google.com/file/d/1250kCivWt76WbItvqOPDX9xZDMm-x-SH/view?usp=sharing

    Mass merchants suck at hot tubs and they always have its all cheap junk. Costco is the same here is one of their tubs and ive seen the other ones and they are the same crap except for the beachcomber from Costco https://hottubuniversity.com/strong-spas/

  659. Reply
    admin October 3, 2019 at 4:36 pm

    yeah, its just interm title but thanks 🙂

  660. Reply
    admin October 3, 2019 at 4:34 pm

    Yeah man it junk, I saw them in Vegas they market here as wellness

    Hit this guy up and see what he has on offer. ross@thehottubsuperstore.co.uk

  661. Reply
    admin October 3, 2019 at 4:10 pm

    get a balboa control and heating system its the best and will drop right into that system with no problem.

    Ill email you details.

  662. Reply
    admin October 3, 2019 at 9:11 am

    Hi Mathew, good to talk yesterday.

    All three brands are good solid choices, it really comes down to performance and that main therapy seat on the TS and LSX is next level especially the neck and shoulder jetting, its the only one fo the three to have 4 hi-flow 3.5″ jets the other two have the little 1.5″ low flow jets for neck and shoulder that just will not do much for long term therapy. Too bad about the dealer experience.

    As for the 2 left the Artesian is the best fo the two I’m really not a fan of the old school foot does, again the little 1.5″ low flow hi-pressure jets don’t cut it and the damn domes are a pain in the ass and a hazard, you trip over them all the time the are deadly which is why you just never see them anymore…

  663. Reply
    admin October 3, 2019 at 9:03 am

    Its going up soon