User Posts: admin

I've been in this industry for so long and seen so many crazy things. After talking with so many people who buy the wrong tub or pay too much for a one I ...

The ratings you see on a Rating site reviews can be anything from anyone and most of the time if it is really bad review or a really good review it's ...

The Base of a hot tub is what it sits on and there are a lot of options from basic vapor barrier to ABS bottom pans and Fiberglass trays. Scare tactics like ...

Circulation pumps also called "Hush Pumps", and "Silent Flow" pumps are sold as an advantage and often as an upgrade on Hot Tubs. The Pitch is that they are ...

Every manufacturer has a miracle system that will make owning a hot tub easier, and healthier and safer. In this Video, we take a quick look at the ...

Great Hot Tubs or great marketing. You can't have them both and you can't relax in a brochure. There are 2 business models for Hot Tub manufacturers and ...

How Regular Hot Tub Sessions Relieve Arthritis Symptoms   Arthritis affects upwards of 350 million people worldwide, around 40 million of which are ...

There does not seem to have been any major modifications to the shell designs in decades including the old pressure filter housings and even floor suctions ...

USA Swimming, the National Governing Body for the sport of swimming in the United States announced the renewal of its partnership with Master Spas as an ...

It's no secret that recently a large number of millennials have been purchasing a lot more hot tubs than thy have in recent history. With this recent trend, ...

Browsing All Comments By: admin
  1. Reply
    admin February 26, 2019 at 1:08 pm

    Hi Michelle

    For sure the Hollywood.

    I had a Vector and tore it apart and was not impressed. plus all the goofy parts are gonna be a nightmare to replace I found the jets to be flimsy the face plate is thin and it supports the spindle, I think they are not going to last and replacements will be a lot more than regular jets. plus I found it very gimmicky… all the extra diverters serve no real purpose and make it a complicated mess.

    Overall I was displeased with the quality control from the Marquis factory, they have reached out and assured us it is not the norm but so far have failed to do anything to prove the point, until they step up and get me in for a factory inspection, and or send me another tub to inspect or something concrete I’m really not willing to endorse the line. See the review here:

    go see these guys and compare the build on the Twilight the pricing should be similar and the build is better and the performance too.

    Bluewater Pools & Spas
    Remove
    Details from Google Maps
    2541 Dougall Ave, Windsor, ON N8X 1T5
    bluewaterpools.ca
    +1 519-969-8561

  2. Reply
    admin February 6, 2019 at 1:40 pm

    Hi Than

    I have the cost price for almost every brand but they always come with nondisclosure agreements and I could get sued for disclosing the information.

    Dealers buy at a price based on their volume and how they pay and the landed cost can vary wildly depending on those factors and proximity to the factory.

    Shipping less than Truckload (LTL) can add a grand a tub… shipping full truckloads can get down to a couple hundred, paying before delivery can save 5% paying by transfer over credit card can save another 5% and using a floor finance package can add another 5-10% There are a lot of variables…

    The truth is like any competitive industry everyone is trying to make enough margin to stay viable and get a decent income but not a lot of retailers are getting rich.

    Yes for sure you can get a better deal by paying cash but save that card till the end. a dealer saves 3-5% by not having to pay credit card processing fees so if you get a price for paying with a card hammer them for the 5% for cash… also go right now in the slow season!

  3. Reply
    admin August 14, 2017 at 4:46 pm

    Sorry Eric,

    This site is getting away from me, it used to be my personal rant space but now it’s something entirely different πŸ™‚

    I need staff to help but I haven’t figured out how to monetize it and not loose the authentic real approach! if I sell my soul for the money (offers every week into the lower mid six digit frame) then the site is nothing but another discussion forum or other bullshit site, sometimes I just need a day or two off πŸ™‚

    Hydropool and arctic I don’t really like for the similar reasons. They both do a few thing good and a bunch of stuff cheaply and spend a scad on the spin marketing, branding and BS. like Hrdropool has a good parts list but insulation and old school filtration systems and floor suctions, reflective insulation systems??? inexpensive solutions that are not good tech.

    Arctic is even worse, the cheapest parts you can buy, one of the cheapest insulation systems out there, no clamps on the plumbing lines and loads and loads of spin pitches and brand marketing.

    let me see what you have out there.

  4. Reply
    admin July 4, 2017 at 10:12 pm

    The Hybrid is a trademark gimmick that has the pumps outside the spa and is bad tech…

    what you are refering to is actually a better definition of “Hybrid” but usually called full foam with the pumps under the spa which is the best.

    The heat reclamation is pretty straight forward.

    The Venturis present on every spa and the ozone system always draw in air and inject that into the water so if the intakes are in the motor area the heat from the pumps gets injected directly into the water. it’s funny because the guys selling the cheap Perimeter insulation systems never talk about this because it really destroys their whole pitch… On one hand they claim that all the “trapped heat” is helping but they ignore the fact that the air is always being circulated when the pump is running which by the laws of physics means it is pumped out of the perimieter and into the tub and then out under the cover. Meanwhile, the outside cold air has to be drawn in to replace the cavity air… it’s why the whole pitch about the air space being an insulator is so non-science… in a thermopane window the intentionally remove the air and or fill it space with nothing or a captive agent with a high R value and then it is sealed so the air can not move… once the air can move beteen the zones it becomes a mover of heat, not an insulator….

  5. Reply
    admin January 18, 2017 at 9:57 pm

    Visitor Rating: 5 Stars

  6. Reply
    admin October 26, 2016 at 3:50 pm

    Visitor Rating: 5 Stars

  7. Reply
    admin October 21, 2016 at 2:49 am

    Visitor Rating: 4 Stars

  8. Reply
    admin October 21, 2016 at 1:52 am

    Visitor Rating: 1 Stars

  9. Reply
    admin September 8, 2016 at 1:28 pm

    Hi

    I am not aware of the brand Dr. Wellness.

    Ask the questions…

    Are the joints glued and clamped?
    What brand name are the jets, pumps and electronic controls? (you want ideally Balboa and waterways and you want threaded jets)
    Is the shell supported underneath by props and supports? (if there are props and supports it usually indicated a thin shell although they will pitch it as a bonus)

  10. Reply
    admin June 25, 2019 at 12:21 pm

    Hi Brian

    None of those are great options, they all use proprietary parts which is a deal breaker for me, Proprietary parts are what tanked the appliacne industry, everyone started making p[arts that only fit their appliance so that they had control over the part and repair game now washers and dryers only last 5 years instead of 20…

    I’ve got Scott drilling down into the area to see if we can find a better solution.

    scott@hottubuniversity.com

  11. Reply
    admin June 25, 2019 at 12:12 pm

    hey Tom

    The Artesian is a lot better than the Arctic, Noise is what Arctic does best πŸ™‚

    There is a guy in Kitchener that sells a pile of spas around there, he has a local depot so you could try him as well…

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.6View in Google Maps

  12. Reply
    admin June 25, 2019 at 12:09 pm

    Hi Mary

    The Bullfrog and the master would be my goto units. The Dynasty I have not had good feedback from and the unit we reviewed was a mess see the review here:

    The Bullfrogs only downside is the ABS plastic shell its a much weaker shell that requires pedestal supporting, the master, on the other hand, build a super robust hand laid fiberglass shell that is self-supporting.

    Also, the Bullfrogs performance stops around the Master healthy living, they do not have any really crazy therapy massage spas like the Twilight or LSX so depending on what you want out of a hot tub those two lines will outperform the BF.

    I also have a great relationship with the guys at Sunteck I have literally had 20+ customers buy tubs from them And never a bad word.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
    Details from Google Maps
    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.3View in Google Maps

  13. Reply
    admin June 25, 2019 at 11:57 am

    Hi Joan

    I have nothing around you. the best brand nearby would be Bullfrog sold here:
    \
    BF – Fireplace Outfitters
    Remove
    Details from Google Maps
    515 N River St, Hailey, ID 83333
    http://www.fireplaceoutfitters.com
    +1 208-578-2184
    4.5View in Google Maps

  14. Reply
    admin June 24, 2019 at 9:07 am

    Man that resort is a goofy little tub, if you take out those curves you lose about 20 in of internal space. For the neck and shoulder Jets all they have is two little 1.5 inch low flow jets, Same for the feet. Those little Jets don’t flow enough water for a big muscle mass like your shoulders I won’t do anything for your feet.

    The LSX has twin 10in monster Jets 4 feet and for 3.5 inch high flow neck and shoulder Jets. What you tubs are aren’t really in the same category. That LSX is the therapy monster. I’m surprised they’re asking so much for that Marquis it’s a small Spa

  15. Reply
    admin June 23, 2019 at 3:25 pm

    West Coast is a goofy Market. Hardly any retailers left I think the High real estate costs and the cost of doing business have killed them. Most of the tubs on the west coast now are being supplied by a couple of outfits with hundreds of independent service guys up and down the coast service levels are good. As long as you stick with a brand using the good OEM parts list you can buy from anywhere. The key is stay away from the Brands full of the goofy proprietary parts which are nothing but trouble they are a trap they own you for life for the price of the parts it is what happened to our Appliance industry washers and dryers only Last 5 Years instead of the 20 that they used to last. I’ll put you in touch with the guy with the others get Depots in the area and service guys you might be able to help you

  16. Reply
    admin June 23, 2019 at 3:16 pm

    That’s hilarious there was a woman named Wendy the post it just before you basically asked the exact same question.

    My honest opinion the point tours of awesome tub and I don’t think there’s a whole lot of advantage to the LSX. Both have the same mean Captain seat and the ability to flow the same amount of water out of that seat. I like the open seating and Bigfoot well of the Twilight better. Although I do like the leg Jets on the LSX lounger.

  17. Reply
    admin June 23, 2019 at 3:14 pm

    It’s middle-of-the-road thin cradle supported shell dodgy installation.

    I may be funny but I never in 10 years have seen a high-end hot tub at a mass Merchant. Mass Merchants are arguably the worst place to buy a hot tub.

  18. Reply
    admin June 22, 2019 at 8:43 am

    Hi Amy

    Great price, I usually don’t get into pricing but that’s a solid price anywhere.

    Spa Marvel is an enzyme and I’ve been moving more and more away from aqua finesse to it because it works as well stabilizes ph better and is cheaper… and if you buy it from me you get a 100% money back guarantee, my support for water care and a lifetime guarantee in the jets.

    you just do the normal chemical routine but cut back the chlorine dose to about 1/4 the recommended amount.

    I will email you a tip sheet.

    Help support me by buying it here.

  19. Reply
    admin June 22, 2019 at 8:37 am

    Both are well-made spas The twilight has a better neck and shoulder jet system plus overall a lot more of the high flow therapy jets.

    the dealer I know for master and don’t know for Artesian.

  20. Reply
    admin June 22, 2019 at 8:16 am

    Hi Nancy.

    Sundance used to be a good brand but it got gobbled up by a big equity investment group and the quality had suffered, these guys are doing tot he hot tub world what the big guys did to the appliance industry, using proprietary goofy parts with no right to repair and closed source so you can only get the parts from them, they spend too much on advertising, branding, and bullshit and not enough on the tub, look at the jetting… these are basic mid-performance tubs with only 6 or 7 of the expensive hi flow therapy massage jets and the rest are all the cheap low flow low-performance jets. there is virtually no neck or shoulder system because again they are the little 1.5″ low flow jets they don’t move enough water for shoulders. same with the foot jets, low flow and virtually useless for tough bits like your feet. I don’t like this brand, it’s not as well built, and nowhere near the performance and the only reason its priced so high is the massive money spent on advertising, marketing, and branding… It should be less than the LSX for sure.

    The legend uses better parts that you can easily get replacement parts for from lots of places so its competitive pricing, its build better, with a hand rolled self-supporting shell and the jetting especially the neck/shoulder and foot jets are 10x better it has 4 of the 3.5″ high flow jets in the shoulder area and will flow almost 4x more water for really good neck and shoulder massage, and then the massive 10″ master blaster jets that you can divert a whole pump to for feet and even lower back and legs… these two tubs are not even close in performance, wet test them and you will see what I mean…

    One is an overpriced over hyped mid grade spa and one is a well-built performance monster.

  21. Reply
    admin June 22, 2019 at 8:05 am

    yep, it works but there are cheaper better alternatives. and it is hard on the spa and voids a lot of warranties.

    use an enzyme like spa marvel and then you can get to drinking water levels of chlorine, your water is easier to manage and lasts longer, you always come across these guys who are using this and they always think its some secret πŸ™‚ but it’s really not as good or as inexpensive as some of the stuff…

    buy spa marvel here it is cheaper and I give you 100% money back guarantee and you get a lifetime guarantee on your jets.

  22. Reply
    admin June 22, 2019 at 8:00 am

    Hi Scott

    I did have a few in years ago, they were ok but the problem was they were just too small. if you put two regular-sized people in the water goes over the edge and every time you use it you need to get the garden hose out and top it off. go to a 3 person.

  23. Reply
    admin June 22, 2019 at 7:59 am

    Are you wendy’s husband?

    So from a build standpoint, these three guys build the same, they use the same parts, the same insulation, construct their shells the same and even their plumbing systems are similar. however the one thing with both Coast and Marquis is they are smaller firms and there are quality control issues, both those factories need to improve their processes and consistency.

    From a performance standpoint, the Marquis will be the lowest of the three, there are no real neck jets system just a couple of the little low flow 1.5β€³ jets and these just do not cut it for big muscle masses like shoulders and neck, you need the big 3.5β€³ hi flow jets in the neck area. they also have no foot jets.

    The Coast again no real neck jet system and it has some 5β€³ jets in the floor for feet but two things I don’t like. 1. I don’t like to see plumbing under the floor and jets in the floor I prefer them up in the footwell, its a bad idea you lose a lot of heat through conduction when you plumb under the floor and create a weaker floor, also the jest get stepped on and that can create leaks later, its a weak spot and jets coming straight up aren’t great for positioning, you need to stand up in the tub to get the full effect.

    The LSX and the Twilight have 4 x 3.5β€³ high flow therapy jets for the neck and shoulder area and they rock, they will literally blow the other two away, plus the foot jet system is in the wall and there are 2 of the big 10β€³ monster jets, you can divert an entire pump to them and flow tons of water, they rock. in my TS 8, I sit in the floor and use them for my lower back too… wicked.

  24. Reply
    admin June 22, 2019 at 7:57 am

    HI Wendy

    So from a build standpoint, these three guys build the same, they use the same parts, the same insulation, construct their shells the same and even their plumbing systems are similar. however the one thing with both Coast and Marquis is they are smaller firms and there are quality control issues, both those factories need to improve their processes and consistency.

    From a performance standpoint, the Marquis will be the lowest of the three, there are no real neck jets system just a couple of the little low flow 1.5″ jets and these just do not cut it for big muscle masses like shoulders and neck, you need the big 3.5″ hi flow jets in the neck area. they also have no foot jets.

    The Coast again no real neck jet system and it has some 5″ jets in the floor for feet but two things I don’t like. 1. I don’t like to see plumbing under the floor and jets in the floor I prefer them up in the footwell, its a bad idea you lose a lot of heat through conduction when you plumb under the floor and create a weaker floor, also the jest get stepped on and that can create leaks later, its a weak spot and jets coming straight up aren’t great for positioning, you need to stand up in the tub to get the full effect.

    The LSX and the Twilight have 4 x 3.5″ high flow therapy jets for the neck and shoulder area and they rock, they will literally blow the other two away, plus the foot jet system is in the wall and there are 2 of the big 10″ monster jets, you can divert an entire pump to them and flow tons of water, they rock. in my TS 8, I sit in the floor and use them for my lower back too… wicked.

  25. Reply
    admin June 21, 2019 at 1:18 pm

    you got it, and lower the temperature

  26. Reply
    admin June 21, 2019 at 1:15 pm

    Not even close, its a thin cradle supported shell and low performance jetting all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage, the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell, 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2-$3k…

    Finally, the insulation, forget it these radiant barriers were basically banned in the 80’s in regulated industries, now in this unregulated industry they are the miracle insulator… laughable cheap outdated… https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

  27. Reply
    admin June 20, 2019 at 10:31 am

    Hi Art

    Windsor is my family’s roots πŸ™‚ I grew up on the Windsor dragway back in the 70’s

    The Beachcomber is much better built than the Hydropool and American Whirlpool, they are really not great spas, mid-grade build and loads of dodgy marketing…

    The problem with Beachcomber is they do not build any performance models… all their spas are very basic jetting and no good neck shoulder or even foot system.

    Man, go see these guys. the Twilight has the build quality of the Beachcomber (virtually identical parts list and shell construction and high efficiency plumbing) but its 10x the performance for about the same price.

    Bluewater Pools & Spas
    Remove
    Details from Google Maps
    2541 Dougall Ave, Windsor, ON N8X 1T5, Canada
    bluewaterpools.ca
    +1 519-969-8561
    4.2View in Google Maps

  28. Reply
    admin June 20, 2019 at 10:26 am

    Hi Tim

    I’m coming to Sacramento in August πŸ™‚ I love that city

    I got a good guy there that does this right, you can trust them and they sell good stuff.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  29. Reply
    admin June 20, 2019 at 10:24 am

    I was not a fan of them when they were Canadian owned they went bust and then reopened a month later with the same owners basically to avoid warranty commitments, now they are owned by a big U.S. marketing company that is doing the same thing to hot tubs that happened to the appliance industry… Remember when your washer lasted 20 years and now the fancy marketing, and branding and big advertising washers last 5??? that was because of proprietary parts, planned obsolescence and spending more money on the marketing and bullshit than building a good product and as far as I am concerned that is exactly what this brand is… thin cradle supported shell, proprietary parts, and cheap insulation with a fancy wrapper…

  30. Reply
    admin June 20, 2019 at 10:18 am

    Hi Carol

    The depth makes a huge difference. I’m a big fan of the 60″ deep models.

    I hooked you up with a local guy through email let me know if you need anyhting

  31. Reply
    admin June 20, 2019 at 10:14 am

    Hi Mike

    either is good well-made spas and a good choice, the advantage tot he larger spa is you can entertain and you have more room to move around, I don’t like the little spas they are shallow and have no foot room.

  32. Reply
    admin June 20, 2019 at 10:12 am

    Hi Beverly

    The modern foam on the well-made tubs is not the same anymore. the old cheap foam (that is still used on some crappy tubs like Hot Springs, and Canadian spa co) was super hard to find and fix leaks, not so with the modern foams that are more expensive but never harden up.

    You have the factory for Artesian right there in Vegas. its a well build spa for sure and sold locally through these guys:

    Creative Spa Designs
    Artesian, (Island, South Seas, Garden)
    Remove
    Details from Google Maps
    4145 S Grand Canyon Dr Ste 105 B, Las Vegas, NV 89147
    http://www.creativespas.com
    +1 702-307-3900

    These guys also sell Coast which is a good second choice:

    Hot Tub Liquidators
    Status Unverified:

    Sells coast spas, but also sells Artesian Tropic which is a brand we stand by.
    Remove
    Details from Google Maps
    129 N Gibson Rd, Henderson, NV 89014
    http://www.hottubliquidators.com

    then the guys in Pheonix sell there as well they have a service depot I think and do Master spas:

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
    Details from Google Maps
    1746 W Ruby Dr Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799

  33. Reply
    admin June 20, 2019 at 10:07 am

    Thanks!

    you can buy it directly here: spa marvel canada
    ;

  34. Reply
    admin June 20, 2019 at 10:06 am

    yeah Tri-chlor is hard on the spa for sure bromine is fine, I find with tri-chlor in these low dosages it’s not an issue but best to stay with approved sanitizer. you dont need scale control with Spa Marvel

  35. Reply
    admin June 18, 2019 at 6:01 pm

    Hey Dustin,

    Many a great party in my youth spent in your town πŸ™‚

    Dynasty to date has not been a great brand, although I hear the son has taken over from the old man and is trying to revive it.

    Hydropool was recently bought by the company that owns Jacuzzi and it was never a great spa to start with but the Jacuzzi group like to buy spa lines with great stories and their marketing and bullshit has always been way better than their hot tubs πŸ™‚

    Freestyle is owned by Watkins which is the Hot springs group and they are the same ilk as Jacuzzi, fancy old school marketing and spin and mid-grade overpriced products full fo proprietary parts IPG is not a brand its a buying group, they just private label usually mid-grade brands.

    Beachcomber is the best built of the lot but they only do low to mid-end performance models and they are bat shit crazy on their pricing πŸ™‚

    The biggest seller of hot tubs in Canada is just around the corner, they are worth checking out their volume buying gets them better pricing and they do good service, they have a service guy in that market.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6, Canada
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.7View in Google Maps

  36. Reply
    admin June 18, 2019 at 5:53 pm

    Hey Tony

    The TS and LSX are good performance spas and both have the same main therapy seat. whether it’s worth it depends on your financial situation πŸ™‚

    the UV system is the best of the onboard systems but yer looking at a couple hundred a year plus service for the UV system and everyone i talk to says they still use about the same chlorine level that the enzyme systems use… plus the enzymes stabilize the pH and make the water balance easier and the water lasts longer.

    you can buy the enzyme on my site and you get 100% money back guarantee which I have never been asked for and if you buy it through me and use it regularly you get a lifetime warranty on the jets.

    you can buy it here:

  37. Reply
    admin June 18, 2019 at 5:47 pm

    Any new tub at that price is going to lack the ability to last, it’s going to have to use low insulation values, cheap parts, and thin shells.

    yer better t stretch tot he 4-5k mark and get a well built basic unit like a Nordic or getaway.

    these guys will likely sell one of those two brands.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
    Details from Google Maps
    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727

  38. Reply
    admin June 18, 2019 at 5:35 pm

    Hi

    so I agree that the hot springs Caldera is just not a great option, the bullfrog is definitely better but I’m not really a fan of the plastic pedestal supported shell.

    The Marquis has a better overall build but they have some quality control issues but overall its the best of the lot around you, they are overall a good spa but every once in a while a lemon squeezes out.

    There are also 2 good independent service guys around you so you could look further afield.

    Then there is Aurora Pools & Spas, this company that sells Artesian which is a great spa but they also carry Hot springs, Bullfrog, Nordic, Bahama. this is a wackadoodle mix , its like they just threw darts at a board and randomly picked spas. My big concern when I see this is that they just don’t know what they are doing, often guys like this change lines based on what deal they get on a container πŸ™‚

    I got a guy that might be able to help hit him up and see if he services that area, likely the 2 service companies there are associated with him.

    Swim Spa International
    Micheal Phelps
    John flaningan Ceo

    swimspainternational@gmail.com
    Remove
    Details from Google Maps
    6228 Airpark Dr Suite B, Chattanooga, TN 37421
    chattanooga.swimspas.us

  39. Reply
    admin June 18, 2019 at 5:21 pm

    Hey Larry

    You can schedule a consult, for the used market its best to have a link or 2 for units you are considering but generally, you want these things:

    1. to see the unit running twist all the knobs give all the jets a twist.
    2. look at the equipment area… look for water damage, and white build up between the motor and the pump head which will indicate a pump likely needing replaced or repaired.
    3. the cover is expensive it should be light and not waterlogged.
    look for obvious signs of corrosion around the pack.

    Stay away from goofy brands especially on used tubs you do not want to have a tub full of proprietary parts so hot springs, jacuzzi arctic are all risky

    And for new go see these guys, they carry good brands and have good customer care.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.

  40. Reply
    admin June 17, 2019 at 9:14 am

    Hi Nancy.

    Premium leisure I have had a lot fo first-hand experience with, we had a local dealer dump a bunch here then run off to another city when the service got too messy and we have repaired replaced a lot fo them, middle of the road and from what I have seen the AW brand is very similar… cradel supported shells, questionable insulation.

    check out these guys as well.

    Innovative Spas
    Status: HTU ALL STAR

    These guys I have met and spoken to and have a good operation with a great line of spas

    Owner: Whitney Elliot
    Dealers # +1 757-490-7727
    http://www.innovativespas.com
    whitney@innovativespas.com
    Remove
    Details from Google Maps
    155 S Rosemont Rd, Virginia Beach, VA 23452
    http://www.innovativespas.com
    +1 888-313-7727
    4.5View in Google Maps

  41. Reply
    admin June 17, 2019 at 9:12 am

    I’m not a huge fan of either brand, both brands are part of big US companies That focus more on branding, marketing, and advertising, they are great at this but the reality is they build mid-grade quality with Proprietary parts and in the case of Hydropool highly questionable insulation systems.

    check out my buddy Griffen below and you could also look at the Coast spas from International Pool & Spa Centers Thornhill

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
    Details from Google Maps
    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  42. Reply
    admin June 17, 2019 at 9:07 am

    You could just use the spa marvel with the salt system just turn the system down to make less chlorine or shut the system off and add chlorine as needed.

  43. Reply
    admin June 15, 2019 at 5:27 pm

    they work with empress out of Calgary you can call them directly as well.

    there are loads of service people around the area you should be fine.

  44. Reply
    admin June 15, 2019 at 5:26 pm

    Sundance was a decent brand but now they are owned by the same parent that owns jacuzzi, these guys are doing to the hot tub industry what Lg did to the appliance industry and it not good for the end user.

    Hot Springs is the same ilk, branding marketing, proprietary parts. If you could swim in their brouchure you would be awesome but the reality is its mid-grade massively over marketed overpriced stuff.

    go see these guys

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
    Details from Google Maps
    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.3View in Google Maps

  45. Reply
    admin June 15, 2019 at 5:23 pm

    Yeah, Hydropool was always more spin than substance in my opinion, and since It got bought out its going to get worse.

    Beachcomber is way a better build quality but low performance, marquis is almost as good build wise and does a lot more hi-end spas but they have quality control issues from what I have seen.

    I love these guys go see them they service the area.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.7View in Google Maps

  46. Reply
    admin June 15, 2019 at 4:44 pm

    Hi Adam

    While I like Marquis I do not like the vector series… and some big QC issues performance wise it will be pretty good.

    The Coast has the same issues and performance will be lower.

    The getaway is going to be better built and more reliable and on par with the Coast for performance.

    the Bullfrog is going to be right in the middle.

    The getaway dealer should also sell the TS 67.25 and TS 240, they might be a bit more but if perfrormance massage ios your goal they will kill all the rest.

  47. Reply
    admin June 15, 2019 at 4:39 pm

    Depends if you want hi performance therapy massage or just a basic hot tub.

    le Dipping does Nordic, decent entry level spas, the insulation could be better but the rest is good.

    American pool does marquis, higher end but a few quality control issues.

  48. Reply
    admin June 14, 2019 at 11:20 am

    Hey Steve.

    for heat retension, they rock and they reclaim the motor Heat well.

    repair service wise they clamp all the plumbing lines and use the top parts so that’s a great start. the foam is also the special foam that does not harden so access to plumbing is easy if you have an issue.

  49. Reply
    admin June 14, 2019 at 11:17 am

    Hi John

    forget the filtration issue they all work well.

    But the H2X is one of the best swimmers out there and the depth is a massive difference in my experience. also with tall people, its even more critical and the H2X flows a lot more water and has a much better swim system.

  50. Reply
    admin June 14, 2019 at 11:14 am

    Hi Dave

    There are a few big issues here.

    1. Soft water is a no-no but it will only harm the spa if used long term, in this short span I would not be concerned.
    2. Fix a leak on a new spa??? this is bullshit on a new spa if it is leaking you want it found and fixed properly I would never put leak stop in a new tub that’s just a cut corner method of addressing what is a big issue for a new hot tub.
    3. Honestly, I’m not doing much of the minerals anymore only because the Spa marvel enzyme is working as well and is a lot less expensive and it protects against the damage done by soft water.

    The program I have with spa marvel is if you buy it from us and use it regularly it gives you a lifetime guarantee on the jets. that’s massive. and its got a money back guarantee. you can use spa marvel with the salt system.

    you can buy it here:

  51. Reply
    admin June 14, 2019 at 11:08 am

    Not alot of difference that I can see.

    i would also check out the twilight 8.2 and LSX 800 here:

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
    Remove
    Details from Google Maps
    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    3.1View in Google Maps

  52. Reply
    admin June 14, 2019 at 11:05 am

    Hi Robbie

    The biggest difference between this site and most is most are just paid advertising sites pretending to do what I do. You can not pay me to change how I rank your product.

    beachcomber slightly better build than the Coast but coast blows the beachcomber away for performance.

  53. Reply
    admin June 14, 2019 at 11:03 am

    Hi

    Go see these guys.

    Atlas Spas & Swim Spas
    tim@atlasspas.com
    Remove
    Details from Google Maps
    4801 W Park Blvd Unit 448, Plano, TX 75093
    http://www.atlasspas.com
    +1 469-209-6989
    4.6View in Google Maps

  54. Reply
    admin June 14, 2019 at 11:02 am

    Hey Carlo

    They are good prices.

    And no the LSX therapy massage is miles above the Balance 8

  55. Reply
    admin June 13, 2019 at 10:19 pm

    Yeah I just shot a video on this tub. We did a program with them and the tub turned out to be less than we expected. It is what it is… mid grade mid price. I would keep looking.

    At this price stay away from bells and whistles go to a Nordic or getaway hot tub.

  56. Reply
    admin June 13, 2019 at 10:17 pm

    $9k is a cheap price. Get it it’s a good solid tub with good performance and insulation.

  57. Reply
    admin June 13, 2019 at 9:38 pm

    See griffen and look athe getaway hot tubs.

    Griffin Ryan
    Mobile 1 416-779-0563
    Other griffryan@hotmail.com

  58. Reply
    admin June 13, 2019 at 1:32 pm

    Hey Wanda

    The only one I would touch out fo that lot would be the Bullfrog. the other ones are like our modern appliances… Built to fail, mid-grade with goofy parts

  59. Reply
    admin June 13, 2019 at 1:30 pm

    Hey Joseph

    The Marquis is the best of that lot by a long shot.

    Also, go see these guys

    kwhueff@gmail.com

  60. Reply
    admin June 13, 2019 at 1:28 pm

    I saw them in Vegas, nothing special, good control and heating but cradel supported shell and dodgy insulation, move on.

    im gonna send you a guy that can help

  61. Reply
    admin June 13, 2019 at 1:25 pm

    Of that group, the Coast is the best but talk to this guy and see if he can help

    Ross Phillipson
    ross@thehottubsuperstore.co.uk

  62. Reply
    admin June 13, 2019 at 1:21 pm

    Hey Emily.

    Imnot a fan of Hot Springs, I agree the marketing and branding are slick as owl shit but its not that great of build quality and the parts are proprietary and again nowhere near as good as the top end parts. and they are on crack for pricing πŸ™‚ $4k for a salt system is bonkers, they are worth a grand top and I know it has diamond AOP but still its old tech that’s not even that good…

    You want to buy spa marvel from me no matter what you buy and don’t get any of the upgrades for chemical reduction, they are all ok but none are anywhere near as good as the additives…

    And if you buy it from me and use it regularly you get a lifetime guarantee on your jets and our support for questions Buy it here:

    Family leisure in Antioch carries Artesian that way better than HS and go see these guys:

    Hice’s Pool Spa & Patio
    Status: HTU Approved
    Brands: Master, H2x, Clarity, Twilight

    These guys have a great line of spas and good service.

    Owner: Gerald
    Dealers #1 931-455-2500
    Remove
    Details from Google Maps
    507 W Lincoln St, Tullahoma, TN 37388
    http://www.hicespool.com
    +1 931-455-2500
    5.0View in Google Maps

  63. Reply
    admin June 13, 2019 at 1:15 pm

    Bullfrog is better than most, but the shell is the weakness, the pedestal supported ABS plastic shells and nowhere near as durable.

    check out these guys as well..

    Spas Factory Direct
    Emailspamanone@hotmail.com
    Remove
    Details from Google Maps
    3919 Grape Rd, Mishawaka, IN 46545
    spas-factory-direct.business.site
    +1 574-272-2160
    5.0View in Google Maps

  64. Reply
    admin June 13, 2019 at 1:11 pm

    Hey Chuck

    I’m converted to Spa Marvel, its great and less money and the new deal is if you buy it from me and use it regularly not only do you get a 100% money back guarantee and the best price but you also get a lifetime guarantee on your jets.

    buy it here:

  65. Reply
    admin June 13, 2019 at 1:04 pm

    Hi Jeff

    I don’t really get into pricing, its too hard to track

  66. Reply
    admin June 13, 2019 at 12:35 pm

    thats better πŸ™‚

  67. Reply
    admin June 13, 2019 at 12:34 pm

    lol ok better for sure πŸ™‚

  68. Reply
    admin June 13, 2019 at 12:07 pm

    Hi Carlo

    They are both great spas and both have almost identical main seats, I also like the open barrier-free seating of the twilight.

    I do like the leg jets on the LSX.

    i really depends how valuable the $2400 is to you both prices are very good.

  69. Reply
    admin June 13, 2019 at 11:48 am

    Hi Randal.

    Mixed bag they do a mid-range shell that is cradle supported, we had a lot fo local shell issues, now this was a few years back and I know it new owners but I believe its the same process. the parts were a mix of good balboa controls and cheap rising dragon jets, the insulation was good and they clamped the plumbing but that base was a nightmare particle board that again had a high failure rate.

  70. Reply
    admin June 13, 2019 at 11:46 am

    Hi Suzane!

    I’m coming to Sacramento in late August! I love the city πŸ™‚

    Cal is middle, I did a factory tour there Jan last year and it was a mixed bag, that shell nonsense with the steel is marketing bs.. the strips of “steel” are thin little pieces that no very little and the shell is a mid-grade cradle supported shell.

    I got a good guy for you, Todd at Sackville hot tubs… he is awesome tell him Chris sent you.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  71. Reply
    admin June 13, 2019 at 11:42 am

    Hi

    go see Jack and the girls from Empress, she is awesome πŸ™‚

    use spa marvel, its the best one I have ever come across and if you buy it from me not only do you help support the site but you get a lifetime guarantee on the jets if you use it regularly and 100% money back guarantee.

    Buy it here

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
    Details from Google Maps
    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774
    4.3View in Google Maps

  72. Reply
    admin June 13, 2019 at 11:35 am

    I prefer the master for two reasons one the main captain’s seat with the 4 3,5: neck jets has the ability to put an entire 6 hp pump to it πŸ™‚ its rocks and in my opinion, is the best therapy seat out there. also, Master quality control is better and they have factory direct support

  73. Reply
    admin June 13, 2019 at 11:30 am

    Hi Marnie

    the trick is this. when the cover is new unzip the cover and remove the cores and go over all the edges and seams in tuck tape. I’m shooting a video on this week so watch my youtube channel it will be up soon.

  74. Reply
    admin June 11, 2019 at 12:28 pm

    Hi Chris

    Sunrise is middle of the road, a cradle supported shell and the insulation is around R-8 minimum for a house in your area is R-25.

    Washington pools and spas in Sarnia has marquis which is a better option and then the only other top brand would be Windsor but you would have to check if they have service in that area.

    Bluewater Pools & Spas
    Remove
    Details from Google Maps
    2541 Dougall Ave, Windsor, ON N8X 1T5
    bluewaterpools.ca
    +1 519-969-8561

  75. Reply
    admin June 11, 2019 at 12:24 pm

    Not really a fan, the insulation is cheap and around R8 or so minimum for a house in your area is R-25 a good full foam will; get you around R-20+ I also do not like steel frames, they make for noisy hot tubs and there is no real advantage. Performance wise middle of the road they don’t have any real neck or foot jets systems to speak of. I would expect it to be inexpensive.

    try this guy, and have a look at the Getaway hot tubs hI think he has service coverage in this area.

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

  76. Reply
    admin June 11, 2019 at 11:52 am

    Hi Bruce.

    I met the owners of spas and more last year, they are knowledgeable and seem to have a great setup with good backup and service support.

    Spas and More!
    Remove
    Details from Google Maps
    12957 Gravois Rd, St. Louis, MO 63127
    spasandmorestl.com
    +1 314-843-7727
    3.3View in Google Maps

  77. Reply
    admin June 11, 2019 at 11:51 am

    Hi Adrianne

    The Marquis or Artesian would be a better buy than the American Whirlpool they are both better built better insulated hot tubs.

  78. Reply
    admin June 11, 2019 at 10:54 am

    Hi Mike

    From what I can find the only major difference between their regular lines and the tropic seas is the insulation, the cover, and the pack is a lower end (fewer features) but still, Balboa so reliability should be fine.

    In WA I would say yes order the full foam upgrade, mylar is crap at retaining heat in a system as it has almost no thermal mass it is just a radiant barrier around R-3 in a verticle installation, its a good product for reflecting heat away but not for containing heat.

    I would also invest in the better cover the standard 4″ cover is not going to handle snow load well and is thin.

    I can’t find a model called Hawaii I do see several named after areas in Hawaii like Maui, Oahu, and Wakiki?

    We do patio stone bases with a good compacted crusher dust (quarter minus) base because nothing freezes under a hot tub you don’t deal with the freeze-thaw cycles which cause heaving.

    The Artesian is as good or better than the Marquis.

  79. Reply
    admin June 11, 2019 at 9:26 am

    Hi

    Sundance was recently acquired by a large group that traditionally is an awesome marketing company building mid grade spas full of proprietary parts

    Costco evolution is made by strong see this review: Mass merchants suck for these complex products and IMHO are the worst option for buying a hot tub.

    Arctic spas build a great shell but that’s where it ends, they have a cheap low R-value insulation system, no clamps on the plumbing, and proprietary parts, loads of gimmicks like salt systems and a story about magick ferries that make free heat :-0

    go see the girls at Empress hot tubs.

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
    Details from Google Maps
    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774
    4.3View in Google Maps

  80. Reply
    admin June 11, 2019 at 9:04 am

    Hi Natalie

    Definitely, the Artesian is a far better spa. and the Royal should be a lot less expensive. the bagged insulation is a lot cheaper than expanded foam and nowhere near as efficient.

    Also, no electronics is not a plus, the good electronic systems are reliable and safe, and again more expensive.

    Forget claims about filtration, its bullshit.

  81. Reply
    admin June 11, 2019 at 8:52 am

    Hi Chris.

    So its likely an Ozonator and I would just unplug it. while ozone water purification is solid tech the reality is the cheap ozone systems on hot tubs are not a huge effector of water quality.

    For sure the Spa marvel will work with the salt system but its kind of a goofy setup… salt is old tech, its high failure rate, and corrosive environment only gets you down to around 2ppm of chlorine (salt system,s just make chlorine) the point is using Spa Marvel instead of a salt system, we run down around .5ppm of chlorine and have a year of easy to manage clean clear water.

    buy your spa marvel here and we guarantee the best price, a money back guarantee, and lifetime warranty on jets if used regularly from new.

  82. Reply
    admin June 11, 2019 at 8:47 am

    Hey Peter

    if that’s tax in with all those options it seems a reasonable price, I really do not get into pricing too much, it can change by region and there are a lot of factors like volume and distance from factory and local costs.

    The dealer is solid, they are a high volume dealer and I have hung out with them a few times, nice people and they know what they are doing.

  83. Reply
    admin June 10, 2019 at 7:32 pm

    Premium wholesale in kitchener. Worth the trip they are the biggest seller of spas in Canada. Great prices and the have local service in your area.

    17 Manitou Dr
    17 Manitou Dr, Kitchener, ON N2C 2J6
    https://maps.app.goo.gl/s2Y8SWwHLbAqAupb9

  84. Reply
    admin June 10, 2019 at 7:30 pm

    East coast spas in hatborough +1 877-755-7727

  85. Reply
    admin June 10, 2019 at 7:24 pm

    Sorry man. I got backed up. I had 45 requests in the last few days and each one takes 15 or 20 mins…

    I’m catchingbupm now, down to 14 πŸ™‚

  86. Reply
    admin June 10, 2019 at 7:23 pm

    With some brands it’s not a big deal because you can deal direct with the factory but Artesian you need a good dealer because they have zero customer direct support so yes it s a big issue. The master has customer direct care so not nearly as important.

  87. Reply
    admin June 10, 2019 at 6:47 pm

    Hi Randy

    last time I looked it wasnt anything to write home about… cradel supported shell and cheap roxull insulation 2″ thick which would never meet code for a house…

    check these guys out they are the biggest seller of hot tubs in Canada… good brands good prices and I know them.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.7View in Google Maps

  88. Reply
    admin June 10, 2019 at 6:44 pm

    Hey Gregg

    We hear this all the time about Hot Springs and we experienced the same thing here, loads of faults and failures the reality is these guys are way better at marketing, spin and branding than at building hot tubs πŸ™‚ And thats a dummy factory they do a bit of stuff out of but most of their production in in Mexico.

    I’m gonna hook you up with a guy he has depots all over So Cal and sells at true wholesale pricing he is literally thousands less and you have loads of service guys down there so service should be a breeze.

  89. Reply
    admin June 10, 2019 at 6:41 pm

    Hi Tim

    weird, they use the same pumps on the marquis and artesian, and they have not had any issues with pumps πŸ™‚ the dealer rep said they had a battle about the expo events, they didn’t like the expos selling spas in their area that’s why they changed lines.

    The marquis vector I’m not really a fan of and the quality control on the artesian is better

  90. Reply
    admin June 10, 2019 at 6:31 pm

    Hey Jay

    We put them on patio stone bases, as long as its the size of the tub base its fine unless you want space around for steps, etc.

    I would go to spa marvel enzyme… stupid easy water care and super low chem… you can buy it here, and if you get it from us and use it regularly you get a lifetime guarantee on the jets and you get a 100% money back guarantee.

  91. Reply
    admin June 10, 2019 at 6:26 pm

    That’s crazy money for a mid-grade spa I’m really not a fan of hydro pool. I didn’t like them when they were independant and I sure don’t like them now that they are part of a group that owns jacuzzi… mid-grade build, loads of fancy marketing and branding. I don’t mean to be funny but the Canadian Spa company brand out fo B&Q is better built.

    ill send you through to another outfit that might be able to help as well…

  92. Reply
    admin June 10, 2019 at 6:22 pm

    Hey Julie

    It really depends on the area, you have 4 service companies around you so I would not expect getting service would be hard.

    I’m really not a fan of either Hot Springs or Jacuzzi… they both trade under a pile of different brands and they use the same corporate profit profile… build mid grade spas and use goofy parts that the public can only buy from you πŸ™‚ then spend loads on old school marketing and branding bullshit and advertising. then sell them at twice what they are worth and make a killing off the parts down the road… great corporate profit model but crap for the end user. frankly yer better off buying any mid-priced spas with good parts.

  93. Reply
    admin June 10, 2019 at 6:16 pm

    easy as pie and free

  94. Reply
    admin June 10, 2019 at 5:53 pm

    Hi Ann

    The best dual zone swimmer i know is the H2X trainer 19 deep.

    its built really well and has great flow loads fo features and to top it all off it has the twight series therapy seats int he hot tub end. For some reason most swim spas have crappy hcheap hot tub jetting.

    hit these guys up.

    Aqua Spas
    Remove
    Details from Google Maps
    637 Ken Pratt Blvd, Longmont, CO 80501
    http://www.aquaspasinc.com
    +1 303-827-3368
    4.0View in Google Maps

  95. Reply
    admin June 10, 2019 at 5:40 pm

    Hey Natalee.

    I sit in the floor of my twilight and get that monster jet pounding my lower back… its heaven and beats any of the other jets. The vector is what it is, I liked the performance but I had to call it like it is and that tub had a lot of issues, the quality control sucked… Marquis said it was a one offand usually this does not happen, get them to open up the one you saw and look around, shoot a video for me πŸ™‚

  96. Reply
    admin June 10, 2019 at 5:38 pm

    hey dude, in Calgary you have beachcomber and master that are the ones to look at.

    I like the build on the BC but low performance, they don’t make any high-end therapy massage models and the skirts are not removable which is bat shit crazy… when we fix leaks on these things its 3x more expensive and you often end up cutting the skirt.

    check out Jaq and the girls at Empress

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
    Details from Google Maps
    1502 Meridian Rd NE, Calgary, AB T2A 2N9
    empresshottubs.com
    +1 403-457-5774
    4.3View in Google Maps

  97. Reply
    admin June 10, 2019 at 5:34 pm

    Hi Nathan

    I have 7 independent service guys around there listed with the site so I would not expect it to be an issue, and that’s a solid price.

  98. Reply
    admin June 10, 2019 at 5:33 pm

    Hi Ed

    I cant find anything around you.

    all I came up with is this:

    Phone888-315-7727
    Fax
    Emailsales@factorydirectsales.net

  99. Reply
    admin June 10, 2019 at 5:31 pm

    First off the shell designs made me smile, there are right out of the 80’s all the sharp angles and terrible use of space πŸ™‚ Water environments are all about space, and the footwells on most of the models make them no good for anything over 2 or 3 people.

    Jetting wise again this is right out fo the 80’s all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage, the big expensive hi flow therapy jets are better than the little low flow bullet jets… hell, 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2k…

    Finally, the insulation, forget it these radiant barriers were basically banned in the 80’s in regulated industries, now in this unregulated industry they are the miracle insulator… laughable cheap outdated… https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

  100. Reply
    admin June 10, 2019 at 5:15 pm

    could be !

  101. Reply
    admin June 10, 2019 at 2:20 pm

    Hey Troy

    here is the dynasty I got ahold of and loads of people contacted me after with similar stories.

    go see these guys

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
    Remove
    Details from Google Maps
    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    3.1View in Google Maps

  102. Reply
    admin June 10, 2019 at 2:03 pm

    Almost every brand left there is the overpriced over marketed mid grade lines, its the only ones that can survive the costs around there… Most of that market buys from away you can tell because there are literally 30+ Independant service guys I have 4 within 10 miles of you πŸ™‚

    go see these guys:

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  103. Reply
    admin June 10, 2019 at 1:58 pm

    here is the one I took on trade.. it was crap…

  104. Reply
    chris wheatley June 10, 2019 at 1:57 pm

    Hey Jack

    I endorse a way of building spas… simple its the best way and the most expensive way.

    my golden rule is you need to do these things:

    Build a hand-rolled self-supporting shell with a vinyl ester resin core and enough layers of glass to self-support.
    Use the top parts list Balboa control and heating systems, and either waterways or the new CMP jet system
    Fill the cavity with the good foam that does not harden, its expensive but gives you the best R-value without impeding access to the plumbing.
    Glue and clamp the plumbing from the manifold to the jets.

    In Calgary, you literally have 2 brands that do this… Beachcomber and Master of those two Beachcomber only do lower end, performance models and you can not take the sides off!! insane if you get a leak yer screwed, its a cost-cutting measure.

    The others you have are:

    Arctic- good shell, but crap proprietary parts, low-end insulation, no clamps on the plumbing
    Sundance – Middle of the road and recently bought by a big equity investment firm in the US they excel at great marketing but build mid grade with proprietary parts.
    Hot Springs – thin shell supported by HD foam impossible to repair or find leaks and proprietary parts, again owned by a big equity investment group great marketing company mid grade overpriced spas.
    American whirlpool – cradel supported shell, dodgy insulation.
    Lazy Boy – not even a manufacturer just a private label no idea who builds it now I think Sunrise??? either way, everyone I have seen has been middle of the road…

    Dude, I don’t give a shit what you buy I have zero vested interest.

    If you find a brand doing the main things let me know I have a group of 5 right now that do these things but always looking for top brands to add to the mix…

  105. Reply
    admin June 10, 2019 at 1:46 pm

    non-chlorine shock

  106. Reply
    admin June 10, 2019 at 1:44 pm

    Hey Mirella

    I have 4 partners in the area for service and I sell about 4 tubs a month near there. Ill email you some prices.

    the Bullfrog is the only one of those three that’s good and even it is just on the edge, the problem is it has a cheaper plastic shell and the therapeutic massage is middle of the road but def better than the other two.

  107. Reply
    admin June 10, 2019 at 1:41 pm

    Hey Chuck

    Aquafinesse is a mineral salt product and Spa marvel is an Enzyme. there are loads of enzymes out there and they vary a lot, the trick is getting the mix of enzymes right so they can survive in the environment and work. trust me Spa Marvel is the one… buy it here off my site and you get a lifetime guarantee on the jets in your hot tub if you use it regularly. and it has a money back gua4rnatee πŸ™‚

    Buy it here

  108. Reply
    admin June 10, 2019 at 1:08 pm

    yeah, that’s a lot of money man I’m gonna send you a link to a guy in the area.

  109. Reply
    admin June 10, 2019 at 1:07 pm

    yeah look t the Twilights as well

  110. Reply
    admin June 10, 2019 at 11:59 am

    I really don’t know much about it but right away I’m concerned with the insulation, it looks like the use a high-density foam on the shell and plumbing this is a nightmare for leak repairs and they usually do this when the shell is thin cradle supported shell, the use the HD foam as support so two big issues, then they use mylar which is cheap and low R-value.

  111. Reply
    admin June 10, 2019 at 10:07 am

    Hi Mike

    price wise its good and the Artesians are built right. Performance wise middle fo the road.

    If we were talking hot tubs I would say the Artesian stacks up well but dude in swim spas H2X dominates these tubs, much higher flow rate for working out and swimming, and the jetting for the massage seats do not have any decent neck jets and they are all the cheap low flow jets so again low-end performance, finally the design is stupid… there is no usable swim space because they look like two feet off the end with that dump chair and filter placement… Also its only 52″ deep…

    go check out the H2X trainer 15 deep it is the king.

    Phoenix Hot Tubs and Swim Spas
    Status: HTU Approved! dustin@swimspas.us

    These guys have my 5 start recommendation, I just spent 4 days with these the boys from Phoenix and they are doing all the right things.
    Remove
    Details from Google Maps
    1746 W Ruby Dr Suite 104, Tempe, AZ 85284
    phoenix.swimspas.us
    +1 480-389-9799
    4.9View in Google Maps

  112. Reply
    admin June 10, 2019 at 10:03 am

    Hey Rich

    In general, the Roto molded spas are durable, make sure they are using Balboa pack, I know they also have a proprietary pack stay away for it.

    In general, the best 2 Rotomoulds are Getaway hot tubs and Nordic.

    the nearest to you is these guys.

    Above & Beyond
    Remove
    Details from Google Maps
    203 Armour Rd, Kansas City, MO 64116
    aboveandbeyondkc.com
    +1 816-421-4011
    3.9View in Google Maps

  113. Reply
    admin June 10, 2019 at 10:00 am

    buy it.

  114. Reply
    admin June 10, 2019 at 9:58 am

    Hey Ben

    Both those brands are middle of the road, cradle supported shells, dodgy insulation

    go see my Buddy Kevin.

    Hot Tubs Inc
    Kevin Greenwood
    340-417-8728 kgreenwell@hottubsinc.com
    Master spa Micheal Phelps. Sam Greenwell daughter. I have spent me than a few days with Kevin the owner over the years and these guys run a great program and carry one of my favorite brands.
    Remove
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    1925 Norfolk Dr, Owings, MD 20736
    http://www.hottubsinc.com
    +1 410-257-6513
    4.0View in Google Maps

  115. Reply
    admin June 10, 2019 at 9:53 am

    Hye chuck

    the only guy I have near you is this guy πŸ™‚

    Master Spas of West Michigan
    Master Spas Of West Michigan
    2055 28th St Se, Grand Central Plaza, Grand Rapids, MI, 49508
    Phone: 616-475-7770
    mrspas01@aol.com
    Remove
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    2055 28th St SE, Grand Rapids, MI 49508
    http://www.masterspasgr.com
    +1 616-475-7770
    4.8View in Google Maps

  116. Reply
    admin June 6, 2019 at 11:06 am

    done

  117. Reply
    admin June 5, 2019 at 12:03 pm

    Hey Kevin.

    I emailed my office to get in touch with you they can get you cheat sheets and get chemo sent out to you at good prices.

  118. Reply
    admin June 5, 2019 at 12:00 pm

    In my opinion all these companies you mention have the same issue. They all use propritary parts and they all spend a lot on Brandong, marketing, advertising. This really affects the cost of the product. IMHO they are all middle of the road from a build quality and in most cases performance and just not good buys for so many reasons.

    I’m gonna email ya a possible avenue

  119. Reply
    admin June 5, 2019 at 7:14 am

    For sure with a 6-month warranty and new cover and lifter, its a great spa

  120. Reply
    admin June 5, 2019 at 7:13 am

    yeah good spa and decent price

  121. Reply
    admin June 5, 2019 at 7:12 am

    Its a decent middle of the road performance wise and if you get a good one they do build good spas but also have some quality control issues as seen in the one I reviewed this winter.

    go see these guys as well.

    Hot Tubs Inc
    Kevin Greenwood
    340-417-8728 kgreenwell@hottubsinc.com
    Master spa Micheal Phelps. Sam Greenwell daughter. I have spent me than a few days with Kevin the owner over the years and these guys run a great program and carry one of my favorite brands.
    Remove
    Details from Google Maps
    1925 Norfolk Dr, Owings, MD 20736
    http://www.hottubsinc.com
    +1 410-257-6513
    4.0View in Google Maps

  122. Reply
    admin June 5, 2019 at 7:06 am

    Hey Dominic

    It’s a mixed bag. a lot of them are just cheap crap with cheap parts and dodgy insulation.

    The one-piece molded shells are awesome if they are thick enough, Getaway hot tubs and Nordic are the two top ones that I have seen.

    The Getaway has the thickest shell its literally almost indestructible, its also the only one that glues and clamps the plumbing, uses the top parts list and fills the cavity with insulation.

  123. Reply
    admin June 5, 2019 at 7:02 am

    Hey Scott the Scott

    Not a Fan of Hydropool frankly the Canadian spa at Home Depot is basically the same and a lot cheaper.

    Grizzly Bear Hot Tubs
    Remove
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    Woodhill, A92 Dual Carriageway, Carnoustie DD7 7SD, UK
    http://www.thegrizzlybearhottubcompany.co.uk
    +44 1382 530220
    5.0View in Google Maps

  124. Reply
    admin June 5, 2019 at 7:00 am

    Its a great swim spa def go deep it makes a massive difference.

    one of the best swim spas on the market in my honest opinion.

  125. Reply
    admin June 5, 2019 at 6:58 am

    Hands down the LSX

    – way better neck jet system, the LSX has 4 3.5″ high flow neck and shoulder jets the Epic has 2 1.5″ cheap low flow jets that will do little for you neck shoulder areas.
    – Way better foot jet system, The LSX has 2 ten inch monster jets with a diverter…
    – way better main seat. the therapy seat in the LSX is the Twilight seat its insane the Epic does not really have a good massage seat.

    Plus the LSX has factory direct support if needed and has better quality control from what I saw when I reviewed a marquis this winter.

  126. Reply
    admin June 5, 2019 at 6:50 am

    Hi Nadia

    They are all middle fo the road hydropool and jacuzzi are both owned by the same corporation in the US, overpriced over marketed and proprietary parts. and Dynasty is just not built well.

  127. Reply
    admin June 4, 2019 at 2:25 pm

    how much and find out the year and is it running?

  128. Reply
    admin June 4, 2019 at 2:24 pm

    Yeah I would say they are the same or worse… at least with CSC you have good parts, that Jacuzzi is full of proprietary parts

  129. Reply
    admin June 4, 2019 at 2:23 pm

    Hi, Rocky, I’m trying to source a chem company to drop ship chems but so far no luck πŸ™‚

    but I have the best price on Spa Marvel and 100% money back guarantee and lifetime warranty on the jets if used from new, so while you won’t get that you know its good for the parts when they offer that.

    buy it here

  130. Reply
    admin June 4, 2019 at 2:20 pm

    Hey Brandon.

    not really a fan, over priced over marketed and middle of the road, also on the study I did from the forums a lot of fo problems, they were the number one parent company with issues…

    Make damn sure the dealer is solid and has carried the line for 5+ years at least if you get one of these goofy brands with proprietary parts you can have a hell of a time on the service end if the dealer stops carrying them.

  131. Reply
    admin June 4, 2019 at 2:17 pm

    Not a bad idea but if the water is in good shape and not too old (2-3 months) you can just switch

    https://hottubuniversity.com/spa-marvel-us/

  132. Reply
    admin June 4, 2019 at 2:15 pm

    great price

    the local guy is right there…

    Atlas Spas & Swim Spas
    tim@atlasspas.com
    Remove
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    4801 W Park Blvd Unit 448, Plano, TX 75093
    http://www.atlasspas.com
    +1 469-209-6989
    4.6View in Google Maps

  133. Reply
    admin June 4, 2019 at 2:13 pm

    Man I would look used or refurbished, you might get a garden spa from these guys, but be careful most brands at this price point are crap.

    Tim’s Pools & Spas
    Status: Unverified

    We do not know the dealer but they carry Artesian which is a good reliable spa.
    Remove
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    1065 Reading Rd, Mason, OH 45040

  134. Reply
    admin June 4, 2019 at 2:10 pm

    Dr wellness and Laguna no, cheap but not well built. Catalina is good on paper but I’ve not seen one first hand.

    For the price point the Nordics at Buck Stove, Pool & Spa in Greenwood, SC or Pool and Spa Connection in Spartanburg is a good buy.

    For higher end you need to go further out, that area is dominated by mid-grade brands with fancy marketing and cheap brands, none of the sweet spot lines that are built right and not overpriced over marketed crap.

    its a wired area loads and loads of independent service guys which tells me either the local service level is poor or that most spas are being bought from out fo the market… likely just overpriced market… the good side is you can buy anything as long as you stay away from proprietary parts and get good service.

    my recommendation would be to go look at the artesian spas at LMR Pool And Spa in Chapin, SC

    and def check out these guys, I know them and they are the best around.

    Davids Home Entertainment
    Chris Sutton.
    Remove
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    2566 Asheville Rd, Waynesville, NC 28785
    http://www.davidshomeentertainment.com
    +1 828-452-5534

  135. Reply
    admin June 4, 2019 at 1:53 pm

    The Beachcomber is a well-made spa, definitely the better of the two. They do not do anything in the upper end for a therapeutic massage so if massage is on your want list move on, even their best tub has no flow control, and only a few of the high performance hi flow therapy jets (the big ones), they are also overpriced and the sides are not removable!!! this alone is a deal breaker for me, we have had to cut more sides open on these spas to effect repairs on plumbing than I can shake a stick at… it’s a cost-cutting measure that is a big issue for you if you have a leak.

    Sundance is now part of a conglomerate who is buying up manufacturers, typically these guys best attribute is their awesome marketing, branding, and advertising. the product is middle of the road with proprietary parts and in my opinion way overpriced.

    definitely check out these guys they are the biggest dealer in Canada and build wise they are top of the line, the same parts, and manufacturing techniques as the Beachcomber with a better jetting system and they do some serious high-end thr=erapy massage spas.

  136. Reply
    admin June 4, 2019 at 12:02 pm

    Hey John

    Weird area, the only locally available stuff is the massively overpriced mid grade crap that the big marketing brands do, they have to be because the cost of doing business is so high out here.

    A very small percentage of spas are bought retail, there is no reason to in that area there are dozens and dozens of local service companies specializing in hot tubs so as long as you buy a brand with good easily sourced parts yer gold.

    I know beachcomber and master and Artesian all sell from depots out there and events, basically factory direct, then there are the traveling sales events

  137. Reply
    admin June 4, 2019 at 11:58 am

    Hi Jacqueline

    These guys are great, I have met them and sent them a lot of customers and not had any issues.

    Aqua Haven
    Remove
    Details from Google Maps
    6700 Northwest Expy, Oklahoma City, OK 73132
    http://www.aquahavenspas.com
    +1 405-858-7727
    4.2View in Google Maps

  138. Reply
    admin June 3, 2019 at 7:24 pm

    Hey Troy

    Not aware of them but sometimes these little local guys are fine if they are right where you are.

    I agree with both the insulation and the frame, a good shell is a key its nice if they are using a vinyl ester resin core and building up multiple layers.

    Motors are very important. the best one I have seen is the US motor I find it outlasts the GE, Emmerson, and all the others.

    would also like clamped plumbing it is a big one.

  139. Reply
    admin June 3, 2019 at 3:10 pm

    They make a good swimmer for sure. the VIP plate is good tech, it basically backfeeds the exit from the volute with water to stop the vacuum created when the water is compressed through the volute, its flows a ton of water. the design got a lot of tech from the program they went through with Phelps and Bowman designing the MP line and they are deep and have great massage jetting, its my number one for sure.

  140. Reply
    admin June 3, 2019 at 3:08 pm

    hard to say… I reached out but could not get a person to answer the phone and they never returned my calls.

  141. Reply
    admin June 3, 2019 at 3:07 pm

    Hey Ron

    Stay away from any of the options really.

    the ABS bottom pan is ok but not a big deal

    stereo can be bought aftermarket with better sound for a lot less

    on board chem system is one of the better but the truth is none of the systems are as good as the additives like enzymes or mineral systems.

  142. Reply
    admin June 3, 2019 at 3:05 pm

    That is top end money for sure but the area is expensive… build wise its a good tub but they only have 6 of the high-end therapy massage jets… I like at least one seat with all hi flow then the other seats its ok to have a mix but man for massage the expensive hi volume jetting rocks especially if you can divert a whole pump to the main seat.

    I like the LSX a little better similar build quality and parts and insulation but the performance is a little higher.

    the nearest guys selling them is here

    East Coast Spas
    Status: HTU All-Star
    Dealers # 1 215-420-7106
    https://www.eastcoastspas.com/

    I know the Henry boys well, they run a good operation and take great care of customers. When we endorse a retailer as an All-Star it means we actually meet and go over the people and the business to ensure a good level of care

    John sales manager
    Owner Dan Henry
    Email : dhenry@eastcoastspas.com
    dhenry1201@gmail.com
    Remove
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    1424 Easton Rd #300, Hatboro, PA 19040
    http://www.eastcoastspas.com
    +1 877-755-7727
    3.5View in Google Maps

  143. Reply
    admin June 3, 2019 at 2:59 pm

    never heard of them!

    I had a quick look right off the bat the gecko control and heating system is an issue, I’m not a fan for a lot of reasons.

    the layout fo the swimmers is goofy too, very narrow swimming area with very little room.

    I really don’t know much there is little real information and the factory just referred me to their dealer when I called for help.

  144. Reply
    admin June 3, 2019 at 2:42 pm

    I dont know them but this guy does that area and does master, same build same parts even but they do slightly higher performance models

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
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    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  145. Reply
    admin June 3, 2019 at 2:28 pm

    I would go, Cal, before Hydropool, make sure you order the full foam upgrade.

  146. Reply
    admin June 3, 2019 at 2:28 pm

    don’t know the dealer but its a well made tub with upper-end performance and good parts and efficiency. the price is decent

  147. Reply
    admin June 3, 2019 at 2:26 pm

    I don’t know the dealer but these guys carry 2 good brands, I visited the Artesian factory and they do good stuff.

    Spa & Pool Outlet
    Status: Unverified
    We know nothing about these guys but the carry Artesian and Marquis spas, 2 of our goto brands they also have some junk lines which always makes me wonder what the hell they are doing…

    Remove
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    7963 Fayetteville Rd, Raleigh, NC 27603
    http://www.spapooloutlet.com
    +1 919-772-7745
    4.5View in Google Maps

  148. Reply
    admin June 3, 2019 at 1:45 pm

    Hey Julie.

    You can order the ABS bottom pan but rodents get in through the sides not typically from underneath and most skirts are a pretty good tight fit.

    Best solution for stopping rodents in anything is put steel wool ion any area they might get in and add a bit of spray foam to hold it in place, they won’t touch it πŸ™‚

  149. Reply
    admin June 3, 2019 at 1:43 pm

    Hi Peggy

    not a lot fo retail around you but there are 3 service companies for hot tubs so you should be fine.

    Hit these guys up, they do a good job.

    Davids Home Entertainment
    Chris Sutton.
    Remove
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    2566 Asheville Rd, Waynesville, NC 28785
    http://www.davidshomeentertainment.com
    +1 828-452-5534
    3.7View in Google Maps

  150. Reply
    admin June 3, 2019 at 1:42 pm

    Hi Mike

    the enzyme is better than any of the onboard systems, its lower chemical, cheaper, easier. You basically add in the enzyme once every 3 months then weekly balance alkalinity and pH if needed and add in a teaspoon of granular chlorine every 3 days or so or get a floating dispenser.

    Its easy, inexpensive and if you don’t agree with me Ill refund it…

    buy it here:

  151. Reply
    admin June 3, 2019 at 1:39 pm

    Hey Jay

    Looks like a re-brand of the Sunrise line. the insulation is cheap, they use a couple of inches of Roxull insulation, in a house, you would need 6″ to meet code and a vapor barrier. also don’t expect much from a performance standpoint, even the top models have only a couple of the good hi flow therapy jets and mostly the low flow small jets.

    In that price range the getaway Bar Harbour is a great tub check them out here:

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
    Remove
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    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.7View in Google Maps

  152. Reply
    admin June 3, 2019 at 1:36 pm

    bang for the buck its not a bad tub, the shell is reinforced with an HD foam which is not my preferred method, it really makes it problematic to repair leaks but the parts are good and the plumbing is glued and clamped. frankly its as good as most of the stuff out there unless you get into the really high-end stuff.

  153. Reply
    admin June 3, 2019 at 12:34 pm

    go see these guys and look at Getaway and clarity you might even get into a HL demo

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.7View in Google Maps

  154. Reply
    admin June 3, 2019 at 12:33 pm

    The Dynasty performance is def a step above the HS but what I have seen of Dynasty leaves me concerned for the build quality and frankly the HS is not much better, they still use a thin shell that they support with a HD foam which is a cheapo way of making a shell and causes numerous issues if you ever have a leak.

    I haven’t seen Clearwater up close but I do like what they claim they do πŸ™‚ same with Coast they would be my two on top of that list.

    I would check out the masters here… same performance as the higher end Dynasty with a much better build.

    Atlanta Spa & Leisure
    Adam and the gang are great we spend a few days going over their business and they do a great job, good service, knowledgeable, all the right things…
    Remove
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    4305 Northeast Expy, Doraville, GA 30340
    http://www.atlantaspa.com
    +1 770-939-8000
    5.0View in Google Maps

  155. Reply
    admin June 3, 2019 at 12:14 pm

    hey Melissa

    Artesian only because I have visibility fo the factory (I toured it last year) and they appear to have better quality control

  156. Reply
    admin June 1, 2019 at 1:29 pm

    Hi sorry for the delay in responding.

    The 67.25 is a crazy good tub. no one makes a tub that size with twin pump 3.5: hi flow neck jet system and all those hi flow jets, most have a few of the expensive big jets and lots of little jets.

  157. Reply
    admin June 1, 2019 at 1:22 pm

    Hey Steve.

    All car companies spend lots on advertising marketing and branding, that in no way make s their products better but it does add on tot he cost fo the product, thousands per car.

    Is coke really worth $1 a can? no because we know we can buy a no-name brand that probably costs as much to make for 1/3 of that price, branding, and advertising and, marketing in our industry has created brands with high perceived value but when we look at indicators like requests help from end users we find that a disproportionate percentage of these brands are failing in the field, the best profit model for a hot tub manufacturer is to build a mid-end product with planned obsolescence in the parts and put proprietary parts (parts made to just fit their spas) so that they can be guaranteed all of the parts replacement money and dictate whatever crazy price they want for those parts, because you can’t get the part anywhere but through them…

    OEM parts are original Equipment manufacturers, these guys specialize in building say electronic and heating systems for hot tubs like Balboa, they are the best systems out there band the parts are readily available so you can bypass your manufacturer and your retailer and buy these superior parts at a cheaper price than proprietary parts because they are sold in a competitive environment…

    The Phelps deal was not a paid endorsement as much as a design collaboration, Michael Phelps and Bob Bowman his coach worked with master for 4 or 5 years developing a swim spa for the competitive swimmers market, the Phelps isn’t really sold to too many customers, their H2X line is the Phelps is very specialized specifically for efficient swimmers and triathletes competing at the bleeding edge of sport, these trainers are in most of the USA swimming facilities to train and evaluate national team and Olympic team hopefuls… its not the same as just getting some star to endorse a product in this case, otherwise I would totally agree with you πŸ™‚

  158. Reply
    admin May 31, 2019 at 5:14 pm

    nope

    You will spend more fixing it than its worth esp with a leak…

  159. Reply
    admin May 30, 2019 at 9:48 pm

    john one of the top guys in Canada is right around the corner, he sells thousands of spas all over the country and has a good reputation.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.7View in Google Maps

  160. Reply
    admin May 30, 2019 at 9:47 pm

    Nope

    I’ve offered but they have not stepped to the plate to get me down.

    we are doing a couple of factory tours in June though so ill have some stuff coming up.

  161. Reply
    admin May 30, 2019 at 9:46 pm

    Hi Kyra

    there is nothing I would spend my hard earned cash on there.. sorry πŸ™

    its all the bullshit brands with the fancy marketing spin and branding.

    My buddy Griff Is awesome, he will sort you out.

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

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    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  162. Reply
    admin May 30, 2019 at 9:31 pm

    Not a bad method a well-built spa can be set right on the pea gravel.

    but Pea gravel is expensive, its about the same price to just do all the steps but top it with crusher dust instead of pea gravel and put patio stones on it…

  163. Reply
    admin May 30, 2019 at 9:28 pm

    Im not a big fan of jacuzzi, over hyped, over marketed, and loads of proprietary parts, its not a great solution for the end user IMHO…

  164. Reply
    admin May 30, 2019 at 9:27 pm

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
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    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    3.1View in Google Maps

  165. Reply
    admin May 30, 2019 at 9:26 pm

    getaway is one of the best bang for the buck tubs out there. solid parts list, good insulation, and glued and clamped plumbing…

  166. Reply
    admin May 30, 2019 at 9:26 pm

    The artesian is far and away a better built better performance spa. the Caldera is part of a big corporate group that does great marketing and branding but really builds mid-end overpriced products with proprietary parts.

  167. Reply
    admin May 30, 2019 at 9:23 pm

    the bullfrog for sure.

    but check these guys out as well…

    Spas and More!
    Remove
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    12957 Gravois Rd, St. Louis, MO 63127
    spasandmorestl.com
    +1 314-843-7727
    3.3View in Google Maps
    38.51589, -90.4161

  168. Reply
    admin May 30, 2019 at 9:22 pm

    So for local options, there is an Artesian dealer called Spa & Pool Center the build is as good but they don’t do anything quite like the twilight, I wish they would do a good neck jet system but they just don’t.

    Leisure time also sells Bullfrog which isn’t bad, those are the best locally but you do have 2 good service guys in the area so hit the master guy up, sometimes they will cut good deals for out of market sales and you should have no issues with service use either of these two guys.

    Boise Spa Repair
    Remove
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    935 E Pine Ave, Meridian, ID 83642
    boisesparepair.com
    +1 208-919-0912

    or

    Pro Spa
    Remove
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    11294 W Bluecanyon St, Boise, ID 83713
    http://www.prospaboise.com
    +1 208-870-7416
    4.7View in Google Maps

  169. Reply
    admin May 30, 2019 at 9:18 pm

    sorry dude it was an asshole response, I was tired and overworked πŸ™‚

    Anything else I can help with?

  170. Reply
    admin May 30, 2019 at 9:17 pm

    Hammer town!

    That’s my old stomping grounds πŸ™‚

    Go see my girl Deb!

    Niagara Hot Tubs
    227 Bunting Road Unit F, St. Catharines, ONT, L2M 3Y2 Niagara Hot Tubs
    227 Bunting Road Unit F, St. Catharines, ONT, L2M 3Y2
    Phone: 905-684-0770
    info@niagarahottubs.com
    http://www.niagarahottubs.com

    Debbie is the owner and her email is info@niagarahottubs.com
    Remove
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    227 Bunting Rd Unit F, St. Catharines, ON L2M 3Y2
    View in Google Maps

  171. Reply
    admin May 30, 2019 at 9:15 pm

    Lee Wayfair tubs are generally low-quality cheap spas, there are no magic bullets when a product is so much cheaper than the average it is because they are crap…

    go see these guys.

    Fraser Valley Hot Tubs
    Master Dealer
    Remove
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    32912 Mission Way unit 10, Mission, BC V2V 6E4
    http://www.fraservalleyhottubs.com
    +1 604-618-4198
    5.0View in Google Maps

  172. Reply
    admin May 30, 2019 at 6:01 pm

    Hey Bill

    Master, Artesian, coast, Marquis, beachcomber all decent choices for overall build quality.

    Vita from what I saw wasn’t great, cradel supported shell, dodgy insulation, no clamps on the plumbing.

    check out these guys

    Above & Beyond
    Remove
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    203 Armour Rd, Kansas City, MO 64116
    aboveandbeyondkc.com
    +1 816-421-4011
    3.9View in Google Maps

  173. Reply
    admin May 30, 2019 at 5:59 pm

    Meh! neither.

    one is all about marketing and branding and all the bullshit advertising all the while putting out a mid-grade product at way over what it is worth based on the spin… The other is just mid-grade at best with a cradel supported shell and dogy insulation, I would not put my hard earned cash on either.

    locally this would be a better bet Hot Spot Pools, Hot Tubs & BBQ in Liberty sells Marquis I Don’t Know the dealer but the brand Marquis is better for sure.

    go see these guys as well…

    Above & Beyond
    Remove
    Details from Google Maps
    203 Armour Rd, Kansas City, MO 64116
    aboveandbeyondkc.com
    +1 816-421-4011
    3.9View in Google Maps

  174. Reply
    admin May 30, 2019 at 2:36 pm

    Tubs from 20 years ago were all built pretty well, unfortunately, the quality in a lot of cases has gone downhill and things like planned failure points, right to repair and proprietary parts have done a lot to erode the longevity of these tubs.

    Of that group, the Artesian is far and away the best built of the group.

    second is the Bullfrog

    then the HS and Maxx.

  175. Reply
    admin May 30, 2019 at 2:31 pm

    Hey Rick!

    No it was not the full foam options and the reality is these guys build good spas for the most part but man that really shook my confidence, there was such a lack of quality control on that tub. Both those companies are in my same group… great on paper but quality control issues, just had another customer in Van hit me up after his brand new coast apex curve was leaking new out of the box…

    Performance wise they are both going to be decent but both have 2 big drawbacks. the curve and the apex have virtually no neck or shoulder jets and for me, that’s a deal breaker if you want a good high-end therapy massage spa, you need 4 of the big 3.5″ high flow jets to tackle neck and shoulder and both those tubs only have 2 of the dicky little mini-jets,m they do nothing for big muscle mass like shoulder, The epic also has almost no foot jets and the coast has the 6″ floor jets but man I hate seeing plumbing in the floor… its a bad idea and most guys stopped plumbing under the floor a long time ago because of three big issues. I people are always walking and stepping on the jets and fittings and its a big leak issue, second you don’t have much room under there and you want to fill it with really high-density foam but then you can’t because you need access to the jets, plus you are pumping hot water right against the ground which means big thermal losses through conduction…

    check out my man Griffen and look at the twilights…

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
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    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  176. Reply
    admin May 30, 2019 at 2:20 pm

    Atlas Spas & Swim Spas
    tim@atlasspas.com
    Remove
    Details from Google Maps
    4801 W Park Blvd Unit 448, Plano, TX 75093
    http://www.atlasspas.com
    +1 469-209-6989
    4.6View in Google Maps

  177. Reply
    admin May 29, 2019 at 6:16 pm

    Hey Brian

    I have not been presented with, nor have I been able to find any good science behind Micro silk. I tend to agree with your assessment…

    In general, they build well but have some QC issues from what I have seen

    The Arctic is like the little good corporate marketing company πŸ™‚ not quite on the scale of the debauchery of the really good marketers but close… its a mid-grade spa full of proprietary parts, crap insulation, loads of old tech spun up as innovation but lovely brochures… if you got a brochure from them you are way ahead of the game so just leave and keep it under your pillow because your dreams will not come true πŸ™‚

    deff the marquis or bullfrog of that group

  178. Reply
    admin May 29, 2019 at 6:02 pm

    yep solid price dude. esp that area.

  179. Reply
    admin May 29, 2019 at 6:01 pm

    If you want a good roomy spa with great build and insulation and simple look at the bar harbor from Getaway hot tubs,

  180. Reply
    admin May 29, 2019 at 5:59 pm

    sent dude

  181. Reply
    admin May 29, 2019 at 11:55 am

    sent!

  182. Reply
    admin May 29, 2019 at 5:40 pm

    Hey Steve

    Yeah for sure you should consider that the longevity of the [roduct and reliability and the maintenance. Those are real tangible assets. but paying a company for marketing savvy is like paying a crappy Chef because he has a great fake French accent πŸ™‚

    First of all the proprietary parts are not as good as the really good OEM parts.
    Second, the parts replacement for the proprietary parts is higher than the good OEM parts because they have you by the balls…
    Third, if a company is spending tons on branding, and marketing and advertising they are not spending it on the construction of the hot tub.
    fourth, Every example of this corporate business model I have seen we end up with a mid-grade product sold for way more than it is worth, with higher failure rates and higher year on year costs…

    read this:

  183. Reply
    admin May 29, 2019 at 12:11 pm

    Hi Ed

    you can get away with the 1.5″ over7 ‘ just situate the filter at the low end.

    if you wanted to level it you could build a frame of 1’x1′ timber for the size of the base.
    put plastic down and pour in self-leveling concrete in the frame and put the tub on that.

    OR

    Put down a thin layer of crusher dust and level and tamp. gently place the tub on crusher dust, I usually put 2 8’ 2″x4″ slid the tub into place then lift one and remove 2×4 then lift other end and do the same.

    then clean up dust around edges and use trim pieces to trim around the tub where it is elevated with strips of pressure treated wood or composite to prevent the crusher from washing out.

  184. Reply
    admin May 29, 2019 at 11:46 am

    Hi Lisa

    The price is good and the electrical is standard for all tubs, should be pretty straight forward.

  185. Reply
    admin May 28, 2019 at 4:51 am

    Man its a shit show! all you have is big marketing brands I don’t even know what to do with you.

    The Arctic is not good insulation, its cheap old school poly foam at about R-8 the minimum in your area for a house is R-20 and its full of proprietary parts, no clamps on the joints… They are a great marketing company building overpriced mid grade spas πŸ™ the shell is good πŸ™‚

    Shit im gonna email you direct but its almost 5 am… Tomorrow…

  186. Reply
    admin May 28, 2019 at 4:41 am

    Hey, Bryan (spelled like a real Bryan:)

    go see these meatheads and look at the Graden spas.

    or check out the http://www.getawayhottubs.com or nordic

    Black Pine Hot Tubs, Swim Spas, Saunas, Billiards
    Status : Unverified

    We stand behind Artesian, island spa, South Spa, Garden Spa and Platinum Elite.
    Remove
    Details from Google Maps
    7711 Lake Ballinger Way, Edmonds, WA 98026
    blackpinespas.com
    +1 425-771-5774
    4.0View in Google Maps

  187. Reply
    admin May 28, 2019 at 4:37 am

    Hey Jason

    A good dealer is worth a ton but proximity does not mean good πŸ™‚ If the local guy is solid then yes but some guys like me are great dealers even at hundreds of miles because its not about proximity its about timely information and knowledge… the actual parts replacement is fairly easy on a good tub πŸ™‚

  188. Reply
    admin May 28, 2019 at 4:35 am

    Pretty vague there Kim, you got to tell a man what you want or he has no chance in satisfying you πŸ™‚

    For entry level to mid-end but good quality see the Nordic Spas from Apollo Pools and Spas in Lakeville, but stay away from the Calderas…

    For upper mid-end see these guys:

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
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    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  189. Reply
    admin May 28, 2019 at 4:32 am

    Go see these guys and look at the Nordics.

  190. Reply
    admin May 28, 2019 at 4:31 am

    Def the Artesian is the best of the lot by a far cry.

  191. Reply
    admin May 28, 2019 at 4:29 am

    Pissed customer is a site where you pay to play or pay to advertise or pay to have comments removed… It has very little value as a real indicator of the quality of a hot tub.

    And if you read my coments I say Coast has a good build and parts list but has quality control issues. they are just on the edge of my top five.

  192. Reply
    admin May 28, 2019 at 4:27 am

    Rick, use the enzymes or the mineral salts.

    The truth that no hot tub manufacturer wants to know is that the best chem reduction systems are the aftermarket ones. None of the onboard systems are anywhere near as low chemical or as easy to manage the water.

  193. Reply
    admin May 28, 2019 at 4:02 am

    Yeah, it sucks when a local guy has crap service.

    It’s not rocket science and a service department if run correctly is a profit center, I should reach out and fix them πŸ™‚

    Im going to email you direct.

  194. Reply
    admin May 28, 2019 at 4:00 am

    Dude because its a free service and I get 5000 people a year asking for help πŸ™‚

    and I have a life and a job and kids and life ;-)…

    It’s 3:55 am and I’m answering posts cause I had a fight with my girlfriend and can’t sleep.

    I get like 10 a day and each takes between 3 and 20 minutes…

    I’ve been doing it for free for 5 years sometimes I just need to walk away for a bit.

    Relax 2 more then I’m on it.

    You delayed it by about 3 minutes by asking this non-related question πŸ™‚

  195. Reply
    admin May 28, 2019 at 3:54 am

    Man, that sucks to be all messed up so young. I too suffered a lot with joint issues and surgeries at yer age it sucks even more at 50 πŸ™‚

    Go see these guys and look at the Getaway spas or Nordic spas.

    cost-effective good all round tubs and the guys are great.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
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    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  196. Reply
    admin May 27, 2019 at 2:34 pm

    Thanks man!

    Yeah the artesian over the marquis only because I have full visability and disclosure from Artesin they had me put to review the factory and thier quality control is better.

  197. Reply
    admin May 27, 2019 at 2:32 pm

    Both good spas from a build standpoint but performance wise the TS kills it.

    The Antigua has very few of the big 5″ high flow jets compared to hw TS. Also the TS has 4 of the 3.5 inch neck and shoulder jets I think you can only get 1.5″ low flow neck and shoulder jets on the Antigua which just dont move enough water for big muscle masses like shoulders.

  198. Reply
    admin May 27, 2019 at 2:29 pm

    There are not a lot of choices in that dimension. For price you might find somth9ng in http://www.getawayhottubs.com or nordic hot tubs.

  199. Reply
    admin May 27, 2019 at 2:27 pm

    It’s a cheap tub for sure but not going to make much recomended list.

    If you go to the buyers assist page and press control f and type on thermospas you will see some contents I replies to. I’m on my phone right now or I would retype it:)

  200. Reply
    admin May 27, 2019 at 11:50 am

    Yep, it’s a great product for sure. be careful of the calcium, I always shoot for the higher end of ok.

    Soft water is very aggressive it steals calcium from the plastic and other parts to get itself to the ok range and it does not scale with AF.

    I find the magic is high calcium, high alkalinity low PH

  201. Reply
    admin May 27, 2019 at 11:45 am

    Hey Joe

    Buying from a local dealers tent sale is a good option, they often get rebates from the factory for these events and sell a lot of tubs.

    As for color… stay neutral… these fad colors come and go and on long term purchases they date you purchase… in a few years the fad color will be out of style… remember he 70’s or 80’s when everyone started doing sinks and tubs and toilets in fad colors? bad idea… fad colors are for t-shirts, not long term purchase.

    everyone should buy sterling silver… clean and light so it does not show fingerprints and dirt and because it is neutral the lighting looks great and they water looks clean and clear, on a dark hot tub the water looks muddy and the lights look like crap.

  202. Reply
    admin May 27, 2019 at 11:41 am

    Hi Susan

    I have not seen anything from strong that knocked my socks off, I looked at their stuff in Vegas and its looked the same as this one I reviewed.

    Tropic seas would be a better bet for sure.

  203. Reply
    admin May 27, 2019 at 11:37 am

    Hey Rick

    Warranty is not an indicator of quality, I know that sounds ass backward but consider this: every brand has an average cost to warranty for each year one through 7… so you can either have a price with a 3 year warranty or use your average cost for the next 4 years and just add it on top the price πŸ™‚ the perception is its better bet the reality is they just made you pay for it up front. I know of brands building 5 or 6 lines all build the same with the same reliability and failure rates their entry-level spas will have 1 or 2 years and you can buy extra years for a couple hundred, the top lines are twice as much but have 5 years πŸ™‚ I looked at a Hot Springs in Florida this summer and had a long chat with a dealer I was upfront who I was and what I wanted. I did not see anything fundamental that would make this product any better… still heavily marketed and branded with big advertising budgets and prices that were very high for what you were actually buying πŸ™‚ I feel like on these big marketing company brands you should have two prices on the invoice.. the price of the tub and the $3k to cover the cost of the marketing and branding it πŸ™‚

    Pete Alewine Pool & Spa sells Marquis in Evans, GA

    LMR Pool And Spa LLC does Artesian Spas in Chapin, SC

  204. Reply
    admin May 27, 2019 at 10:59 am

    So jacuzzi and Hydropool are owned by the same group and I’m not a fan of either, they are a great marketing corporation but the middle of the road on the build and parts and way overpriced to cover the cost of all the old school marketing, branding, etc.

    From a build standpoint, I would check out the Beachcomber at Durham hot tubs on Brock st in Whitby but don’t expect much in the performance end, they don’t really do any high-end therapy massage spas and stay away from the Hybrid, go with their less expensive Leep system its more efficient despite what their marketing claims.

    Ajax hot Tub Warehouse does Marquis, better performance good build but some QC issues so not quite on par with the BC from a build quality standpoint but much higher on the performance.

    check my buddy Griff out I know him well but not sure if he covers your area… ask him:

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
    Details from Google Maps
    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

    .

  205. Reply
    admin May 27, 2019 at 10:52 am

    They seem fairly consistent except the insulation on some of their; lower end, just verify it has the full foam system

  206. Reply
    admin May 26, 2019 at 5:50 pm

    Hey Debbie

    I find the overall build quality and the quality of the parts are big issues and performance wise its again pretty middle of the road, Thier top tub is a mix of a few expensive hi flow therapy jets and loads of cheap little 1.5″ low flow jets, certainly not in the high end. and they are priced like they are a top tub πŸ™‚ the power of branding and marketing is awesome the reality is these guys are a great marketing company but a mid-end hot tub manufacturer.

  207. Reply
    admin May 26, 2019 at 5:47 pm

    Hey, Bob, I have an Uncle in Ontario Named Bob Wheatley, not a common last name wonder if we are distant kin πŸ™‚

    The Apex should be a lot less than the Twilight. that line really compares more closely to the healthy living line… Look at the jets. The Apex has only 10 of the expensive hi flow therapy massage jets all the rest are the cheap little $10 low flow jets, its got virtually no foot jets other than again low flow 1.5″ jets that do not move anywhere near enough water for foot massage and similarly the neck jets system is again measly little 1.5″ low flow jets.

    On the other hand the Twilight has around 20 of the expensive5″ high flow therapy jets and all the rest are the 3.5″ hi flow the jetting package alone is $1000 easier plus its got the two 10″ monster jets for foot massage and 3.5″ quad hi flow neck and shoulder jets… Dude, there is no way you wet tested these two tubs they are miles apart in performance.

    if massage is not a big thing on your list of wants and needs than both are well-built spas but if you want massage the Twilight is in another realm.

    I know Mike and Debbie from Niagara hot tubs they are awesome and all they do is hot tubs so you know they are going to take great care of you, pool companies primary business is pools, hot tubs are a bolt on and trust me its a big difference, yer their second priority.

  208. Reply
    admin May 26, 2019 at 12:49 pm

    Man tough area.

    All you have around you are Hot springs, Caldera, Arctic, and Calspa.

    The first three are great marketing companies but the tubs are nothing special and all three are full of proprietary parts which are just a shit show for the customer. and the Cal Spa is the better option but I visited their factory in Jan 2018 and as a result, did not put them in my recommended category…

    You do however have 2 good local service guys that are independant and as long as you stay away from goofy parts and stick with a top end OEM parts list you will have no issues getting good service levels.

  209. Reply
    kimberly Deveau May 26, 2019 at 12:41 pm

    Hey, Jason, I am assuming you mean the celebrity broadway from Marquis spas? Bullfrog is the only other one to even seriously consider out of the group, the Costco stuff is just crap and the Vikings not far off, The best thing about the Hot Springs is the fantastic marketing and branding.. Man those guys are wizards but the reality is the middle of the tub of the road and full of proprietary parts, and sells for way more than it is really worth… It costs a ton to do marketing and branding like that.

    Yeah the foam upgrade where you live is a good idea and the bigger pumps will mean better performance but they are hammering you too much on the numbers the foam is worth $500 the bigger pump $100 tops.

    Also, check out recreational concepts in Oregon they Do Artisean and check out these guys:

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
    Remove
    Details from Google Maps
    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827
    4.7View in Google Maps

  210. Reply
    admin May 25, 2019 at 7:06 pm

    Yeah good people Adam the owner is the nicest guy. I was down looking at thier shop last January.

    You wont have any issues and if you ever need anything teach out to me.

    Happy hot tubbing.

  211. Reply
    admin May 25, 2019 at 4:13 pm

    Hi Tania

    Canadian made is a stretch πŸ™‚ All the parts come from the US They final assemble here and make the shells here, The master has the shell molds made in Canada and uses the Canadian icynene insulation system there is not a lot of difference..

  212. Reply
    admin May 25, 2019 at 4:12 pm

    Must be Atlanta πŸ™‚

    The owner is a buddy of the owner of American whirlpool line and his margins are better on it but its a serious step-down… The shell is cradel supported and the insulation is 1/3 the r value.

  213. Reply
    admin May 25, 2019 at 4:09 pm

    Hi Chris.

    D1 was always a bit gimmicky and since it got bought out by the group that owns jacuzzi it has gone the way of their corporate profit strategy which seems to be build to a mid-grade standard, use loads of goofy proprietary parts so you get all the money from the failures and wrap it all up in sexy marketing, branding, and spin advertising… I would not touch any of these heavily branded lines with a ten-foot pole.

    The neck jets are just the little 1.5″ low flow cheapos… if you want neck and shoulder you need the 3.5″ high flow jets dude those little pea shooters won’t do anything.

    go see these guys and look at the TS 67.25 it has 4 high flow neck jets a monster jet and two pumps… you want a small tub that will blow this away for performance go see them. I have literally sent 50+ customers to them over the years, they take good care of customers.

    I’ve never been a fan of sequencers they have been around for decades and most people went away from them because they are noisy, have a high failure rate and why the hell would you want one jet at a time instead of them all going??? its goofy tech with zero advantage…

  214. Reply
    admin May 25, 2019 at 3:52 pm

    White mold likely… put some of your spa water in a cup with some of the flakes. 1 cup of water, make sure some of the white stuff is in it, 1 tbsp bleach, stir it a couple of times and cover it for 1/2 hour. If the white stuff is gone you have white mold.

  215. Reply
    admin May 24, 2019 at 9:37 pm

    Yep, a solid entry-level spa, I saw them in Vegas for the third time and they do it all right.

  216. Reply
    admin May 24, 2019 at 9:35 pm

    dude 31″ is too shallow… get a jetted bathtub or tear a wall out.. its easier than you think…

  217. Reply
    admin May 24, 2019 at 9:34 pm

    I don’t get into pricing too much you can get good spas and avoid the nightmares from either you need to look through the models and see what fits your needs.

  218. Reply
    admin May 24, 2019 at 9:33 pm

    You hit it on the head dude… lack of consistency and quality control… That pretty well sums them up. they have a good little company and make good spas but they need to QC better, too many lemons out of that factory like this one

    hit these guys up, they carry a good brand and I got a good local service guy in Sarnia πŸ™‚

    Bluewater Pools & Spas
    Remove
    Details from Google Maps
    2541 Dougall Ave, Windsor, ON N8X 1T5
    bluewaterpools.ca
    +1 519-969-8561
    4.3View in Google Maps

  219. Reply
    admin May 24, 2019 at 9:27 pm

    Hey Russell

    the Ts is miles above the HL. HL is a good spa but performance wise its like the rest of the spas, Twilight is mad for performance its literally the spa I sit in and I’m a broken motherfucker with 6 smashed up parts needing extensive orthopedic operations… they are day and night and yes worth every penny. read this

    As for distance I lived in TO for a decade and used to ride my mountain bike to the area to run the rouge πŸ™‚ its nothing for a good dealer and Griffin rocks I know him he is a buddy and a solid guy.

    The only other one I would consider is Beachcomber they are built like the masters and artisans but they don’t do any hi-end therapy, massage models.

    Arctic Spas, Hydro pool, Jacuzzi would not be on my short list, flash advertising, fancy branding, big marketing but the mid-grade build quality and all of the proprietary parts keep them way out of my recommended brands…

  220. Reply
    admin May 24, 2019 at 9:18 pm

    ill email you a tip sheet.

    and thanks for the offer of a donation πŸ™‚

  221. Reply
    admin May 24, 2019 at 9:14 pm

    Hey Dolores!

    So the brands all are on my bad guy list… D1 and Sundance used to be ok but they got bought out by a big corporate marketing group… its going downhill fast… I would not drink from that messy trough. Proprietary parts, mid-grade build and loads of fancy branding advertising and marketing… its everything that is wrong with the world πŸ™‚

  222. Reply
    admin May 24, 2019 at 9:08 pm

    Tania!!!

    I’m from the Stoney Creek Grimsby area πŸ™‚ we are like freekin neighbors!!!

    Microbes are all about the sanitizer, not the hot tub. UV and UVc and AOP and ion are all good but the truth is the aftermarket additives are better than all the bullshit onboard systems πŸ™‚ Do not make your buying decision on any of the overhyped onboard bullshit systems. the truth no manufacturer wants you to know is that none of the systems are as reliable, easy or low chem as the aftermarket stuff. buy this shit… not only is it crazy good but if you keep buying it we have a deal that will give you a lifetime guarantee fon your jets if you use it regularly…

    all the brands around you are crap.

    call my Girl Debbie!!! she rocks and sells a good brand.

    Niagara Hot Tubs
    227 Bunting Road Unit F, St. Catharines, ONT, L2M 3Y2 Niagara Hot Tubs
    227 Bunting Road Unit F, St. Catharines, ONT, L2M 3Y2
    Phone: 905-684-0770
    info@niagarahottubs.com
    http://www.niagarahottubs.com

    Debbie is the owner and her email is info@niagarahottubs.com
    Remove
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    227 Bunting Rd Unit F, St. Catharines, ON L2M 3Y2
    View in Google Maps

  223. Reply
    admin May 24, 2019 at 9:01 pm

    Recreational concepts in Oregon does Artesian which is good I don’t know the dealer though and because Artesian does not have factory direct support you want to make sure they have carried the same line for at least 4 or 5 years and that they have good service…

    My goto guy in the area is Master spas of Southern Wisconsin, great brands and great service and back up and Master has factory direct support if you ever have an issue with the local dealer.. nothing wrong with an extra layer of support… I’ve sent them dozens of my customers and never heard anything but good returns.

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
    Remove
    Details from Google Maps
    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827
    4.7View in Google Maps

  224. Reply
    admin May 24, 2019 at 8:54 pm

    Hi Nick

    31″ is too shallow

    try these guys.

    Master spas
    Artesian
    Nordic
    getaway hot tubs
    Marquis
    bullfrog
    beachcomber

    scour the sites for the right dims.. and are good brands

  225. Reply
    admin May 24, 2019 at 5:12 pm

    Man no idea.

    Email me a picture of one of the jets if you have any left

  226. Reply
    admin May 24, 2019 at 5:11 pm

    Shotbthey are both good but Master beats them on 2 points.

    1 bang for the buck the twilight line is the best buy in a high end therapy massage spa. Second Master has a factory direct support system that artesian lacks.

  227. Reply
    admin May 24, 2019 at 4:59 pm

    You hit the problem with marquis right on the head… consistency and quality control.

    They are hot and miss my advice is buy off the floor and have a good look at the actual unit you are buying

  228. Reply
    admin May 24, 2019 at 4:57 pm

    Prices will go from mid to high they have several lines.

  229. Reply
    admin May 24, 2019 at 4:56 pm

    Hi Russell

    They all fight about different things because they want you confused πŸ™‚ That’s why they hate me and this site…

    Jacuzzi and Hydropool are the same group. Arctic and these two specialise in marketing, branding, spin and advertising so they can sell what are in most cases mid grade spas at high prices… great corporate profit model but crap for you. Part of this somewhat dubious approach is to use propritary parts with no right to repair and as stranglehold on prices.

    Beachcomber build a better product by far but they are also big on spin and hype and dont build any real high performance models.

    Ajax hot tub warehouse sells Marquis not quite as good a build standard as beachcomber but better than the other two

    Hit my man griff up not sure if he services whitby but if he does hes yer got guy.

    griffryan@hotmail.com

  230. Reply
    admin May 24, 2019 at 4:47 pm

    Hey vera

    Never heard of them!

    Send me thoer details I cant find anything

  231. Reply
    admin May 24, 2019 at 4:46 pm

    Hey Rick.

    The corporate owners of the Hot Spring and Jacuzzi lines are great marketing, branding companies but the propritary parts and in a lot of cases mid grade construction take them off my goto brands list. The best thing about these businesses is thier profits not thier products:) and frankly they do not do any really high end therapy massage spas. All of those models are mostly inexpensive low flow jets with only a few of the expensive high flow therapy massage jets. Even the goofy moto massager is basically two low flow jets on the end of hoses πŸ™‚

    The Marqui gets better Mark’s for build quality and performance bit they have some QC issues. As seen on this tub I got ahold of. Also the neck and shoulder kets are low flow which wont do much.

    For massage you need he large expensive high flow jets and the pump to supply the flow. Massage spas are a special monster. If you can find a spa with the 3.5″ neck and shoulder jets they are awesome and for my lower back I want a tub with the big 10″ monster jets usually in the floor area and I just sit in the floor… they kick ass…

    Dude hot my buddy griff up he knows his shit and sells the Twilight spas. In my opinion they are one 9f the best massage spas out there, it’s what I sit my wrecked aging carcus in every day.

    griffryan@hotmail.com

  232. Reply
    admin May 24, 2019 at 4:33 pm

    $10k US so around 13500 cdn plus extra shipping etc should be 14k range on a good deal

  233. Reply
    admin May 24, 2019 at 4:31 pm

    Di was a decent brand never top of the the pile but it’s been part of a growing trend by corporate marketing companies buying out manufacturers. IMHO it’s a scenario that’s not great for end users. We see alot of these groups spending tons on old school marketing, branding, and advertising and putting out mid end products that they then sell at high prices on the back of the marketing! Keep looking is my advice.

  234. Reply
    admin May 24, 2019 at 2:50 pm

    Hey Paul

    Sorry for the delayed response this site kills me sometimes and I need to step away for a day get drunk and cry into my pillow πŸ™‚ But I’m all better now πŸ™‚

    Man, I got nothing close to you!

    Caldera, in general, I have a problem with. They are part of the Watkins group and traditionally they excel at marketing, advertising, spin, and branding. I find that their products are really middle of the road but the fantastic stories they wrap them up in let them sell them at high prices as the high end! I have a problem with this type of company, this idea that marketing and advertising are more important than the product is problematic. They are also full of propritary parts and for me that’s a deal breaker. Right to repair and well-built parts that are readily available is where you want your money!

    The cover is an issue because on even on an 84″ tub they are usually 38″ deep and the cover folds in half so its always going to stick up a bit… mount it so its not in your view…

    Offenbachers / Home Escapes
    Status: Unverified.

    Artesian is one of our go to brands, well built, good parts list etc etc…

    They carry two lines which are total opposites… I cant imagine trying to sell a Caldera then trying to flip over to selling an Artesian… Pool guys are often pool centered and have myopia about hot tubs πŸ™‚

    Remove
    Details from Google Maps
    292 Sunset Park Drive, Herndon, VA 20170
    homeescapes.com
    +1 703-467-1700
    4.9View in Google Maps

    Hot Tubs and Pool Tables Outlet
    Status: Unverified

    They carry several different brands The only one I would have on my short list is the Marquis and even that brand is on the edge with me, they wont give me any verification of build process, we have been invited to 3 factories this year and I cant even get a callback from these guys.
    Remove
    Details from Google Maps
    10364 Balls Ford Rd, Manassas, VA 20109
    http://www.hottubsandpooltablesoutlet.com
    +1 703-349-1965
    3.8View in Google Maps

    Hot Tubs Of Rockville
    Status Unverified:

    Personally have not been to there store, but looks like they sell a couple brands and one of those brands is Artesian which we stand by 100% they also sell sun dance which we do not stand by.
    Remove
    Details from Google Maps
    4935 Wyaconda Rd, Rockville, MD 20852
    hottubsofrockville.com
    +1 301-717-6397
    4.6View in Google Map

  235. Reply
    admin May 24, 2019 at 2:41 pm

    hey Tony

    D1 was ok-ish but its been bought by a big marketing group who is awesome and taking mid-grade stuff and wrapping it in lovely branding and slick marketing and selling it for 2x what its really worth πŸ™‚

    Tony, I got an All-Star up there that rocks, I have sent him dozens of customers and never a complaint.

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
    Remove
    Details from Google Maps
    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  236. Reply
    admin May 24, 2019 at 2:08 pm

    Hey beth

    The Artesian is far and away a better spa and if the local dealer will service it its a no brainer..

  237. Reply
    admin May 24, 2019 at 2:06 pm

    Hi Dayna

    I was never a big fan of the company, the shell is mid-grade and insulation is the cheapest and lowest R-value out there… they went bust a few years back then reopened with basically the same primaries then got bought out by the same group that owns a bunch of these brands that spend tons on marketing, branding, and advertising to sell these mid-grade spas at high prices. I’m not a fan.

    hit up my buddy griff.

    He rocks he is honest and reliable and knows his shit.

    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

  238. Reply
    admin May 24, 2019 at 1:47 pm

    That area is a funny one, hardly any local dealers i think there must be a regular biig sales event there because there are 10 independant service guys around the area, we see this when a big event is selling most of the spas… or go see the Guys at Black Pine…

    Black Pine Hot Tubs, Swim Spas, Saunas, Billiards
    Status : Unverified

    We stand behind Artesian, island spa, South Spa, Garden Spa and Platinum Elite.
    Remove
    Details from Google Maps
    7711 Lake Ballinger Way, Edmonds, WA 98026
    blackpinespas.com
    +1 425-771-5774
    4.0View in Google Maps

  239. Reply
    admin May 24, 2019 at 1:45 pm

    Hey Jim. its a mid-grade mid-priced spa nothing great.

    Aqua Spas are my goto guys down there, 5 locations 20+ years in the area and great brands, go see them.

  240. Reply
    admin May 24, 2019 at 1:43 pm

    Hi jeff

    So my list on these brands would go:

    1. Marquis
    2. Bullfrog

    The rest would not really hit my top 10 even Jac and hydro are the same group of co’s and HS Caldera same group. These are the two big groups buying up hot tub companies and using proprietary parts, and spending scads of cash on old school marketing, branding spin, and advertising to play them off as top tubs. When we really tear them apart they are just mid grade spas in fancy wrapping. Dynasty spas we have seen have been a mess and a lot of fo people have sent me horror stories, I did have one good thing back and that was that the son has taken over and is trying to fix the co and build better hot tubs but only time will tell.

  241. Reply
    admin May 22, 2019 at 9:01 am

    Hey Kelvin

    You have two good brands available at local dealers there.

    Abel pool and spa sells Artesian they are sold well-built units, they also sell marquis which is not far off but does not have the consistency we see from Artesian their QC seems to be a bit lower. they also carry American Whirlpool which is middle of the pile.

    Then you have Oasis hot tub and they just have a bunch of goofy bad brands but they also have Bullfrog and Dreamaker.

    My goto would be the Artesian, then the bullfrog for higher and for entry level the Dreamaker. I would not look at any of the other ones seriously, they may try and upsell you to these because they make more money on the heavily branded lines but stay with these three.

  242. Reply
    admin May 21, 2019 at 8:46 pm

    I toured the Cal Spa Factory, it wasnt terrible but does not make the cut for my recommendation. Too many issues and too much spin. That marketing about the strongest shell and the steel??? Its a joke the piece of “steel” you could almost pick your teeth worh and it’s just a normal pedestal supported shell. They have way too many lines and skews and that means a nightmare of ac issues. And some have great parts some dont and some have great insualtion and some dont… the other line is an eastern European line it’s a mess of propritary parts and half measures. Run away…

    Go see south east spas in west palm.

  243. Reply
    admin May 21, 2019 at 2:10 pm

    Michael, what Artesian are you comparing to the Twilight? an $8500 Artesian is one of their lower end its certainly not an elite that would compare with the Twilight or MPL… its likely a south sea or island that would be closer to a healthy living or clarity…

  244. Reply
    admin May 21, 2019 at 2:08 pm

    Hi Tiffany

    Cost is a good spa, I know how they build and they are doing good stuff but they have been haunted by quality control issues, I know they are working on it but the reality is there seems to be a few lemons come out fo the factory.

  245. Reply
    admin May 21, 2019 at 2:07 pm

    Hi Stacey

    We have a lot fo Four winds here from a few years ago, they weren’t too bad but not to the standards fo the top stuff, the biggest issue was shell failures, we had over a dozen in our market… stay with the Artesian.

  246. Reply
    admin May 21, 2019 at 1:44 pm

    The bigger concern with the Caldera is the proprietary parts… that invensys system traditionally has been expensive to maintain and had a lot of issues over the years… My number one is never buying proprietary parts there is simply nothing good for the end user, you want the solid reliable OEM parts.

  247. Reply
    admin May 21, 2019 at 1:42 pm

    Could not find much. never heard fo them but right off the heating and control systems is second rate Insist on Balboa.

  248. Reply
    admin May 21, 2019 at 1:42 pm

    The Top brand and the only one I would even touch in that market is the bullfrog, The Great Escape sells them but they also sell Jacuzzi and Sundance (same parent co, which I would stay away from.

  249. Reply
    admin May 21, 2019 at 1:38 pm

    In that market def the Artesian at Leisure is the goto I would not even consider the Hot springs, great marketing, and hype, and branding but gimmicky mid-grade build with proprietary parts… The only other possible and its a step down for sure would be the Bullfrog at Land o dreams

  250. Reply
    admin May 21, 2019 at 1:33 pm

    Yeah, the shows are a lot of hype.

    Any good high volume warehouse direct guy can do the same or better.

  251. Reply
    admin May 20, 2019 at 4:40 pm

    Hey Ron.

    I’m with you on the D1 worries.

    The bullfrog is not a bad option but the truth is they sell very few of the replacement seat sections. I have a love hate relaishonship with the line. I like the modular design. It makes manufacturing efficient and reliable but dont like how it limits the jets to just those pods and they spina fair bit of pseudo science with regards to flow rates. Also I’m really not a fan of the thin pedestal supported shells. All in all it’s not a bad unit and in my top 10 for sure.

    The artesian would be a superior model and better value for the money.

  252. Reply
    admin May 20, 2019 at 11:03 am

    I do sell Master in my local market but would happily sell artesian or a few other select brands πŸ™‚

    The reality is there are a few great, well-built lines then a pile of overpriced slick marketing brands and a pile of just low-end price point stuff, the blog site I never expected to be so huge it was just my place to yell against all the bullshit in my industry πŸ™‚ this CBC article explains it, the main difference is you can not pay me to say something that I would not say and do not believe to be true… I’m not a shill my integrity is important to me. most rating sites and advice sites are pay to play, I’m not… https://www.cbc.ca/news/opinion/consumer-canada-1.5115875

    The expos are what they are, a dealer selling spas. They are no better price than any good hi volume retailer and the reality is with so many tubs being bought from events, in general, there are lots of independent service guys now so service on good brands using good parts is not an issue.

  253. Reply
    admin May 20, 2019 at 10:53 am

    No dealers out there but there is an event seller ill hook you up with.

  254. Reply
    admin May 20, 2019 at 10:46 am

    Hi Dan

    Pricing is tricky, frankly its all over the place and tends to be location specific, also dealer volume, proximity to the factory and local cost of doing business are big effectors… I would expect you can get a TS in and around 10k and HL around 9k but again I don’t do pricing so don’t quote me πŸ™‚

    Warranty is never an indicator of the quality of the product. every manufacturer knows the cost of a year one through five for its product, I see crappy overpriced heavily branded lines all the time with five year warranties its part of the reasons they are expensive :-0) they just built the failure rate into the price you pay πŸ™‚ plus dealers can upgrade warranties just, make sure its in writing on the invoice. wether its worth it or not is up to your risk aversion… for some piece of mind is worth it for others its not… the reality is with a good build and good parts 3 years should see little or no issues unless it was something wrong out of the gate then it fails right away so I would either buy no extended or go out to 5 years.

    Yeah, I think the Eco pure is zinc copper Ion it helps for sure but every hot tub company overstates the effectiveness of their miracle on board chem reduction systems… What none of them want you to know is that none of the fancy onboard systems are anywhere near as effective or low chem or easy to manage as the aftermarket stuff like Spa marvel of Aquafinesse.

  255. Reply
    admin May 20, 2019 at 10:36 am

    Sundance used to be ok but since they got bought out by the group that owns jacuzzi, Hydropool, D1 and a bunch of other lines I would not have them on my list of possibles. typically these big corporate guys are great at the marketing branding and advertising but not so good at hot tubs πŸ™‚

  256. Reply
    admin May 20, 2019 at 10:35 am

    Hey Josh

    Royal Pools & Spas sells Artesian 5008 NY-17M, New Hampton best bet locally

  257. Reply
    admin May 20, 2019 at 9:55 am

    Hey Chad.

    Cant, you order the full foam package with the celebrity line? if not then yer right its an issue… But the Caldera has got bigger issues its from the Watkins group, big branding, and fancy marketing but full of proprietary parts and when I reviewed the forums they were one of the lines with the highest number of people with failing hot tubs looking for help.

  258. Reply
    admin May 20, 2019 at 9:49 am

    Never heard of them! Right off they have a big strike, You want a Balboa control system… no real info on the site though just fluff.

    Stick with the Artesian. also check out the Twilight here, it is going to outperform the Artesian and they are built the same with the same parts.

    Hot Tub Store
    Remove
    Details from Google Maps
    8787 Hall Rd, Utica, MI 48317
    thehottubstoremi.com
    +1 586-739-9111
    4.2View in Google Maps

  259. Reply
    admin May 20, 2019 at 9:46 am

    Brand-wise you have Allstate Home Leisure Sterling Heights selling Artesian. It is a good brand but they also carry some crap lines and i don’t know the dealer, but when I see a guy carrying the big heavily marketed and branded lines brands it usually means they don’t know much about hot tubs πŸ™‚

    Also, check out these guys, I know them they are solid dealers and carry master which is one of my top tubs.

    Hot Tub Store
    Remove
    Details from Google Maps
    8787 Hall Rd, Utica, MI 48317
    thehottubstoremi.com
    +1 586-739-9111
    4.2View in Google Maps

  260. Reply
    admin May 20, 2019 at 9:40 am

    Hey Dallas

    for ground prep a patio stone base is perfect, I know that patio stones heave with the freeze-thaw cycles but nothing ever freezes under a hot tub πŸ™‚ it will be fine.

    Of those brands, the Beachcomber is the best Built but if you want performance look elsewhere they just do not build any hi-end therapy massage spas. The Coast or Bullfrog would be good options as well, the bullfrog is more consistent in their build but Coast has higher-end performance models.

    Arctic and Hot Sporings would be bottom of my list, fancy marketing, branding, and advertising but mid-end spas full of gimmicky tech and proprietary parts.

  261. Reply
    admin May 20, 2019 at 9:35 am

    Let me dig around and see what I can find you.

  262. Reply
    admin May 20, 2019 at 9:32 am

    Hi Michel

    Both well-built spas but the dove will outperform the grand cayman. plus I really do not like the foot dome, they are a tripping hazard, people got rid of these a decade ago they are a pain in the ass all for one little 1.5″ low flow jet…

  263. Reply
    admin May 20, 2019 at 9:29 am

    Hi

    last I looked they were using Roxul insulation, they build a full foam rotational molded line which is a nice line but double check on the acrylics.

  264. Reply
    admin May 20, 2019 at 9:28 am

    Hi Arvin

    Beachcomber is great build quality but if you want a high-end massage spa they just don’t build any models in that category. All their tubs are pretty mid-end perfor4mance wise.

    If you want the really good neck and shoulder massage you need to find a spa with the big 3.5″ neck jets, most just use the little 1.5″ jets and they just do not move enough water for big muscle masses like shoulder neck.

    Arguably the best massage seat in any spa right now is the Twilights, they have the ability to divert an entire 6 hp pump tot he main captains seat and they have 4 3.5″ high flow neck and shoulder jets.

    As for salt its pretty old tech and TBH outdated… All salt does is get you to around 2ppm of chlorine, its finicky, and does nothing to help stabilize the water, you still need to drain every 3 months or so. The truth that the hot tub manufacturers don’t want you to know is that none of the onboard systems, (salt, UV, AOP, Ion, etc) are anywhere near as good as the additives like Spa marvel or Aquafinesse.

    Hit my buddy Griffen up tell him Chris says hi.

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

  265. Reply
    admin May 20, 2019 at 7:15 am

    Yeah, the Artesian for sure. and their entry level is as well made as the higher end. Those other four are either cheap Chinese made or mid-grade with fancy branding and overpriced I would not even consider any of the other four.

    2 pumps with a good mix of high flow (big jets) and low flow(small jets is nice… for massage the size of the jet is more important.

  266. Reply
    admin May 20, 2019 at 7:12 am

    bang for the buck its an awesome spa, rugged reliable good parts and good insulation, no issues at all.

  267. Reply
    admin May 20, 2019 at 7:12 am

    If you go with one of these brands they all have similar issues so make sure the dealer has been with the brand for a long time. You will pay more than they are worth by a lot, and have regular service, but if the dealer has had the line a long time they will know the nuances and be able to keep you happy. These goofy brands with proprietary parts are all about a good local dealer.

  268. Reply
    admin May 20, 2019 at 7:10 am

    Hey Jim

    sit in it and see, the funny thing ios tall people like that HL line better. and measure the real depth from inside from the floor to the lip some times they are sitting on a pedestal to make the number better not sure about that one though.

  269. Reply
    admin May 20, 2019 at 7:08 am

    Yeah I’ve seen it before, you can’t get it out they will have to replace it or cut him a deal.

  270. Reply
    chris wheatley May 20, 2019 at 7:03 am

    Hi sorry for the delay.

    I would not buy any of the brands right there possibly the Cal but make sure you get the full foam upgrade and the ones with the Balboa control.

    the best around would be the Artesian spas up the coast a bit at Comox Fireplace & Patio in Courtenay they also carry hot Springs but I would not buy one of those.

    Also, check out the beachc0ombers and the Coast spas down in Duncan. Of the three brands the Beachcomber is built best but has the lowest performance, the cal and Coast are built well but both companies have had QC issues.

  271. Reply
    admin May 17, 2019 at 1:41 pm

    There a couple of decent brands and one all-star.

    Todd my buddy up in Sacramento sells and service that area and he is top of the pile. its worth the trip up there plus you have like 10 service guys within a few miles of you so local does not matter.

    Hot Tub & Spa Emporium – Rocklin Store
    Status: HTU All-Star

    I met with these guys personally and have had many conversations with them. They carry Twilight, Healthy Living, Balance, Trainers, Nordic Spas which are brands we like.
    Remove
    Details from Google Maps
    6620 Lonetree Blvd #500, Rocklin, CA 95765
    sachottub.com
    +1 916-899-3242
    4.7View in Google Maps

  272. Reply
    admin May 17, 2019 at 1:36 pm

    Hi Bob

    I like the Marquis spas and i think the issue is quality control, not general build… I god a bad one for sure. its not unusual for the smaller shops to have more lemons come out, the bigger shops streamline and have hacks to keep the consistent quality that smaller shops can’t adapt.

    Yer guy is dead right, turn the temp down put in economy mode and get someone to treat it weekly, there is more service on units that are shut down for periods of time for sure.

  273. Reply
    admin May 15, 2019 at 11:31 am

    Hi Michel

    Man Arctic, jacuzzi and Hot Springs are the worst on my list… these guys sell mid-grade spas with proprietary parts, mid-grade construction techniques and sell them like they are top end spas all based on marketing, branding adverting and nefarious pseudoscience. Canadian spa company is 100% made in China and Integrity is just cheap…

    I scoured your area and there are just no good options out there… consider the call out charge is gonna be like $50 every 3 years or so… its not really a big deal and there is a service guy near you called Desert pools and spas that can fix you tub if you stay with a good parts list and a well buiol;d spa like Artesian, master, Beachcomber etc…

  274. Reply
    admin May 15, 2019 at 11:20 am

    awesome glad it worked out let me know if you need anything.

  275. Reply
    admin May 15, 2019 at 11:18 am

    hey George Im with you πŸ™‚

    I bought a couple in a long time ago, they were mid grade but the big problem is you can’t access anything and even one good sized person in the tub and you had to get your garden hose out to top it off, there is just not enough displacement area for two people.

  276. Reply
    admin May 15, 2019 at 11:14 am

    nearest 2 guys I have are Budget pools in Peabody carrying Artesian and crocker sales in Woburn selling master… ain’t much coming up around you man.

  277. Reply
    admin May 14, 2019 at 5:08 pm

    Hi Michael.

    I’ve looked at a few Coasts but never done the full tear down. I have offered to have them bring me into the factory to see it all first hand but no plane tickets yet…

    the quality control has always been their biggest issue, I spoke to 3 separate ex-dealers and they all said the same thing they left because just too many tubs coming in with things wrong.

  278. Reply
    admin May 14, 2019 at 5:06 pm

    Hi Mark

    Budget pools in Peabody do Artesian and crocker sales in Woburn do master.

    I don’t know the guys at Budget But the crocker boys have helped a lot of my customers and had good feedback all around.

    Both brands are top of the pile from build Insulation and quality control.

    Most of the upgrades are gimmicky on all brands unless its an upgrade for the insulation to a full foam system.

    For super easy water care forget all the onboard systems, they are all ok but none as good as the aftermarket add ons like Spa Marvel and aquafinesse…

  279. Reply
    admin May 14, 2019 at 4:05 pm

    Hi Donna

    there are 2 local good brands I don’t know the dealers but here they are:

    The best is the Artesian spas sold at Spa & Pool Center The dealer is an unknown and they also carry Strong which I would not have on my list of good options πŸ™‚ but the brand Artesian is solid 8403 W Fairview Ave, Boise.

    A good second option is The Bullfrog at Leisure Time Inc. 9710 W Fairview Ave, Boise, ID 83704 leisuretimeinc.com

  280. Reply
    admin May 14, 2019 at 3:58 pm

    Yo Homie!!!

    That’s me old stomping grounds πŸ™‚ Beamsville actually but close enough πŸ™‚

    Man there is this awesome lady down there I know really well and she will take great care of you. tell her Chris says hi!

    Niagara Hot Tubs
    227 Bunting Road Unit F, St. Catharines, ONT, L2M 3Y2
    Phone: 905-684-0770
    info@niagarahottubs.com
    http://www.niagarahottubs.com

    Debbie is the owner and her email is info@niagarahottubs.com
    Remove
    Details from Google Maps
    227 Bunting Rd Unit F, St. Catharines, ON L2M 3Y2
    View in Google Maps

  281. Reply
    admin May 14, 2019 at 3:49 pm

    That’s crazy.

    I need two things, I need the serial number and the details of who you bought it from, I will hammer these asshats and put some serious pressure on them to get it right.

    That’s outrageous, this company is owned by the same meatheads that own Jacuzzi, Dimension One, Sundance and a few more we can make them fix this. you verify this info and we will go front page on the site and make them fix it, 100,000 buyers a year come here and they will very quickly come to heel…

  282. Reply
    admin May 14, 2019 at 3:43 pm

    Check out Spas and more in Spas & More Inc 2260 Tamiami Trail, Port Charlotte, FL 33952 they do Dreamaker and Marquis both good brands but stay away from the other brands they carry TBH its a bit worrying when I see a dealer with so many conflicting brands, its like they have no idea what really makes a good hot tub…. the next closest is the biggest dealer in Florida they sell and service everywhere I would look Specifically at the Ochos Rios for the price point and the Twilights of HL series for higher end therapy massage. I know and trust these guys

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
    Details from Google Maps
    4260 Cleveland Ave, Fort Myers, FL 33901
    southeastspas.com
    +1 239-202-0225
    5.0View in Google Maps

  283. Reply
    admin May 14, 2019 at 11:41 am

    No worries man, I pulled your area up from your IP address anyway πŸ™‚

  284. Reply
    admin May 14, 2019 at 11:40 am

    I don’t get into pricing too much because it changes from area to area, its random as hell.

    in general, at this price, you can get lots of good spas, bang for the buck the roto Moulds are awesome, they are durable and reliable. the getaway bar harbor se is great value for the money hit these guys up

    Master Pool & Spa
    Remove
    Details from Google Maps
    6415 Wayzata Blvd, St Louis Park, MN 55426
    http://www.masterpoolandspa.com
    +1 952-253-0665
    4.4View in Google Maps

  285. Reply
    admin May 14, 2019 at 11:38 am

    Hi Rory

    I dont deal in pricing very much because its just too random from area to area.

    but bang for the buck at this price range keep it simple… spend the money on the tub not any of the weird upgrades like stereos. and miracle chemical reduction systems.

    Personally look at the bar Harbour SE from getaway Hot tubs… great spas durable and good prices… also Nordic is in this call although the Getaway has better insulation and thicker shell…

    Master Pool & Spa
    Remove
    Details from Google Maps
    6415 Wayzata Blvd, St Louis Park, MN 55426
    http://www.masterpoolandspa.com
    +1 952-253-0665
    4.4View in Google Maps

  286. Reply
    admin May 13, 2019 at 6:59 pm

    No worries!

    Happy hot tubbing

  287. Reply
    admin May 13, 2019 at 6:58 pm

    Artesian is a great hot tub company building reasonably priced well built tubs.

    Hot Springs great marketing corporation making mid grade spas and selling them at twice what they are worth on the back of massive advertising, marketing, and branding campaigns… in my opinion…

    Chalk and cheese… Buy the arteisian

  288. Reply
    admin May 13, 2019 at 6:43 pm

    That’s a tough one dude. I really dont do much about pricing. It’s all over the place and varies from area to area, then you have the asshats like jacuzzi selling mid grade plonk at 2x what they are worth based solely on big advertising, marketing and branding budgets πŸ™‚ it’s a shit show πŸ™‚

    Best bang for the buck? Gettaway hot tubs or Nordic spas. The roto moulded tubs are a great option at a great price.

  289. Reply
    admin May 13, 2019 at 6:39 pm

    The Marquis are great tubs, I really believe that they have a few quality control issues but generally build a good spa. The American Whirlpool is several magnitudes lower on my scale. Definately not a brand I would recommend from what I have seen.

    While ozone technology is sound hot tub ozone systems are a bot of a joke really. To do it right you need to pre treat the air going into the generator, then have it go through 2 or 3 slow flow absorption tanks then an ozone off gas destruct system. It would cost a couple grand on a got tub and hot tub ozone systems cost $150 πŸ™‚

  290. Reply
    admin May 13, 2019 at 4:20 pm

    Yeah you hit it on the head.

    I discourage both. Fusion air sounds great but for the money there are way better options… also the lighting on the twilight is awesome already the afterglow makes it too damn bright.

  291. Reply
    admin May 13, 2019 at 4:18 pm

    Hey Jim.

    From a build quality standpoint the HL or Twilight are the same. Performance wise the twilight is going to blow it away. The jetting on the HL is like most top Brands, a few of the good high flow jets and mostly low flow small jets. The twilight is all high flow therapy massage jets and flow control.

    Yeah a thick 5″ tapered cover is worth it. Any thicker not snow does not melt on a 5″ -3″ tapered cover.

    Warrany is not indicitve of quality. It’s just built into the price πŸ™‚ buying extended warranties is worth it if you want a fixed cost. Not if you like to roll the dice πŸ™‚

    When it comes to service techs the more important thing is making sure the tub you buy does not have propritary parts like the jacuzzi And Arctic. If they use the good OEM parts it’s not rocket science to fix… where service guys fall apart is when they are faced with a goofy parts list.

  292. Reply
    admin May 13, 2019 at 4:02 pm

    Last I looked the standard was poly carbonite. It will hold up fine. Abs is not needed but no real downside if it gives you piece of mind.

  293. Reply
    admin May 13, 2019 at 3:40 pm

    Hi Dave.

    They are all decent chem reduction systems but I would not order any of them.

    The truth that no manufacturers want you to know is that none of the onboard chemical reduction systems are nearly as low chemical, easy to manage and inexpensive as the aftermarket add-ins like Spa Marvel, Aquafitness etc…

    I would not order any personally. The nature 2 cartridge i like in conjuction with the enzymes.

  294. Reply
    admin May 13, 2019 at 2:57 pm

    Hi Pamela

    Artesian is a well-built swim spa with good performance, great build quality, OEM readily available top parts, and good Quality control.

    Hydropool is a great marketing company that was bought recently by an equity investment group that typically builds mid-grade products with loads of proprietary parts so they can hold you to ransom for parts, substandard insulation systems.

    Artesian is in my top 5 Hydropool is not even in my top 20.

    Honestly, there is simply no comparison the Artesian hands down is the only one I would consider out of that group.

  295. Reply
    admin May 13, 2019 at 12:34 pm

    wifi is a pain in the ass on every hot tub.. the water is a natural shield, try a signal booster near the spa.

  296. Reply
    admin May 13, 2019 at 12:32 pm

    Hi Brian

    that’s a great price, anything under 12k is good.

    I do know aqua spas they have 5 locations and I’ve met the owner several times, they have a good reputation and I would not expect you to have any issues with them.

  297. Reply
    admin May 13, 2019 at 12:24 pm

    Hi Michael

    It’s a great tub from a performance standpoint, it’s got the 3.5″ high flow neck jets and a monster jet in the foot area. Hard to say, I don’t really get into pricing the area is expensive I would expect that tub to run around the $8k mark but again it’s just a guess…

    As for upgrades I would not buy any. its kitted out really well.

  298. Reply
    admin May 13, 2019 at 12:13 pm

    Hi Michael

    Sorry dude I’m your neighbor to the northeast coast Canada.

  299. Reply
    admin May 13, 2019 at 12:06 pm

    Thanks! Happy hot tubbing!

  300. Reply
    admin May 12, 2019 at 7:35 pm

    I’m not a fan of hot springs… They are the corporate approach to spas which means build it mid-grade, use parts that the buyers can only get from you so you can reap profits forever from them and spend scads on advertising and marketing and wrap it all up in a lovey branding campaign πŸ™‚ its the model that wrecked the appliance industry and is wrecking the hot tub industry.

    try these guys

    Concord Pools & Spas
    jeffk@concordpools.com
    Remove
    Details from Google Maps
    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949
    4.7View in Google Maps

  301. Reply
    admin May 12, 2019 at 7:21 pm

    Nope… the only royal spa I know of was a guy named Nick bullett back 20 years ago…

  302. Reply
    admin May 12, 2019 at 7:20 pm

    Tim’s Pools & Spas
    Status: Unverified

    We do not know the dealer but they carry Artesian which is a good reliable spa.
    Remove
    Details from Google Maps
    1065 Reading Rd, Mason, OH 45040
    http://www.timshottubstoremasonoh.com
    +1 513-777-3833
    4.9View in Google Maps

  303. Reply
    admin May 12, 2019 at 7:19 pm

    Hi Kathleen.

    NO… 3k is not enough for a well-built new spa, you are buying junk that will fail and wasting your money… buy used.. send me ones you see ill help you

  304. Reply
    admin May 12, 2019 at 7:18 pm

    Hi Stephen. its a great idea and we looked at that but… the volume of water needed to flush them out like this would be massive πŸ™‚ using a good tool like the dishwasher or a filter flosser cleans them really well and easily…

  305. Reply
    admin May 12, 2019 at 7:16 pm

    Happy hot tubbing πŸ™‚

  306. Reply
    admin May 11, 2019 at 3:09 pm

    Hi Tracey

    I know a few of the guys there, I know they have some bad reviews but I’ve sent them a lot of people and never had anything but good feedback.

    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006

  307. Reply
    admin May 11, 2019 at 1:58 pm

    Hey julie.

    Artesian is a well-built spa using great parts, great insulation glued and clamped plumbing and has good quality control. They are rated number two in my ratings

    Hydropool is owned by an equity investment company, They use a thin cradle supported shell, proprietary parts, an insulation system that had huge warning issued about it all over Canada and North America in the 80’s when they tried selling the crap into the housing market and now its the miracle insulation system in the unregulated hot tub industry… the best thing about this brand is the marketing, branding and adverting its not even in my top 20

  308. Reply
    admin May 11, 2019 at 1:52 pm

    Sounds like a good deal. the drip on the pump best case is a gasket, mid-case is a plumbing leak (%150-$200) worst case is a pump seal, $350-$500

  309. Reply
    admin May 11, 2019 at 1:50 pm

    Hey Glen.

    You got nothing up there I would buy man πŸ™

    See my buddy Griffin he has a service guy local and can get you good products at good prices.

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
    Details from Google Maps
    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  310. Reply
    admin May 11, 2019 at 1:49 pm

    Hi Andre

    they are just a rebrand of the Viking swim spa, same company same everything just a new name to run away from all the nightmare reviews and bad rating from the Viking name πŸ™‚ run away it is what it is, a cheap swimmer…

  311. Reply
    admin May 10, 2019 at 8:13 pm

    Hi Kayla

    I like the build quality and parts on the entire Master line, performance wise most of the stuff is the standard upper end but the Twilight is truly in a class of its own for performance and the LSX is a great Luxury spa. their entry level stuff From getaway is just simple solid as well overall they are a good group and have direct customer support which is rare.

    Some areas you can get away with remote dealers, the best is to call and ask… make sure you find out if there is going to be extra charges for the service (likely an extra $50 on the call out…)

  312. Reply
    admin May 10, 2019 at 8:09 pm

    Hi Guys!

    Yep, its what I always preach… stay the hell away from proprietary parts, its a scam…

    Stick with brands that use the good reliable OEM parts, stay away from goofy shit like circ pumps and miracle chem reduction systems… call my buddy Griffin Ryan Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

  313. Reply
    admin May 10, 2019 at 8:06 pm

    These guys have 5 locations around you and I know and trust them they have been around for 25 odd years.

    Aqua Spas
    Remove
    Details from Google Maps
    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922
    4.0View in Google Map

  314. Reply
    admin May 10, 2019 at 8:04 pm

    Man that sucks, frankly, IMHO both those brands are crap, the best thing about them is the brochure and the bullshit marketing.

    I got nothing around you at all, I need to populate that area,

    hit my buddy Dan up, I’m sure he will have someone out there for you

    East Coast Spas
    Status: HTU APPROVED RETAILER

    When you buy from a Hot Tub University approved retailer we will stand behind you if you ever need help.
    Ben and the guys at East Coast spas have helped out a ton of people coming to this site. They do it all, Great Spas, great price, good solid customer care and experience.

    John sales manager
    Owner Dan Henry
    Email : dhenry@eastcoastspas.com
    Remove
    Details from Google Maps
    1424 Easton Rd #300, Hatboro, PA 19040
    http://www.eastcoastspas.com
    +1 877-755-7727

  315. Reply
    admin May 10, 2019 at 7:39 pm

    Hi Ike

    I swear I answered this post already but does not show up! I bet I got halfway through and went away and closed the window πŸ™‚

    Jac and Sundance are owned by the same equity investment group, their business model seems to be to build mid-grade and use proprietary parts with engineered obsolescence so they own you for life for parts replacement, then spend loads of cash on brand awareness, bullshit and old school advertising to lure you in πŸ™‚ its a great corporate business model for profits but crap for the end user…

    Columbus has loads fo service people in it, there must be a lot fo local event sales…

    Shit!!! I just realized why this was familiar!!!! you emailed me and posted! You owe me a coffee!!!

  316. Reply
    admin May 10, 2019 at 7:24 pm

    Ok dude.. here we go… buy me a coffee though this one was a big ask πŸ™‚

    South Seas 743D – Artesian built, good build quality, middle of the road performance with the standard mix of 2 high flow therapy jets and no real neck or foot jet systems to speak of. good QC out fo the factory but zero customers direct support

    Master Getaway Ocho Rios CS -Master built roto mold one-piece design, good build quality, middle of the road performance with the standard mix of mid flow therapy jets and no real neck jets but one monster jet in the wall that you can put a whole pump to for feet πŸ™‚ Good QC out of the factory and good customer direct support

    South Seas 726D – Artesian built, good build quality, Between the Ochos Rios and the 743D performance with the standard mix of 2 high flow therapy jets and no real neck or foot jet systems to speak of. Good QC out fo the factory but zero customers direct support

    Omega B 30 – Coast spas built, good build quality, the best performance spa of the group with lots of mid and high flow therapy jets but again almost useless 1.5″ low flow neck and shoulder jets. and no real foot jet systems to speak of. not great QC out fo the factory they send out some lemons and zero customers direct support

    Celebrity Broadway- Coast spas built, good build quality, Upper middle performance with lots of high and mid flow jets but only a single pump, with this many higher flow jets it should be w a twin pump unit. But again no low flow neck and shoulder jets. and no real foot jet systems to speak of. not great Quality Control out of the factory they send out some lemons and the have zero customers direct support.

    PDC Premium Carmel – I’m touring the factory in June, sorry I don’t know much but they seem to think they can make the grade on my ratings and have agreed to open the factory and the staff to me for evaluation… ill have to get back to you, but in general they seem to build a good spa and have been around for a while. performance wise again this model will be upper-middle and again no real neck/shoulder or foot jet system,

    Hot Springs Hot Spot SX – These guys are owned by a big equity investment company, mid-grade build and proprietary parts with fancy branding and marketing, performance wise its all the little low flow jets then that daft moto massager.. its basically two garden hoses with a jet on the end, the failure rate is pretty high, and it is noisy and a bit gimmicky. I’m not a fan of this business model or this product.

  317. Reply
    admin May 10, 2019 at 2:32 pm

    Hi Paulette

    I toured the Cal spa factory last January in anticipation of getting them into my recommended brand list… there were too many issues…

    – The shell was nothing special and after all the marketing Hype I really expected it to be a great shell but it was just a mid-end shell with these thin little strips of metal in them πŸ™‚ were not talking angle iron like their picture depict it was more like the edging used on drywall :-0
    – It was a smallish facility with an insane number of skews and options, as soon as I saw the list of spas and options I know the quality control was gonna be a shit show they really need to get back to basics and build one or 2 lines of spas. as expected when the tour ended I walked around the test area and the number of spas tagged with issues was insane…
    – They use good parts on some lines and unknown parts on others and they use a cheap insulation system that you can then upgrade to full foam…
    – Then the owner drove up in his $250k Bentley πŸ™‚

    I cant say in their current state they would be a great tub… But the funny part is all their problems were glaringly obvious and relatively easy to fix… If the right person walked in there and flipped the place upside down they could be building great stuff in a season but for now, they linger outside of my recommended brands.

  318. Reply
    admin May 10, 2019 at 1:43 pm

    Hi Kayla

    I always say a great dealer with a mid-grade product is better than a crap dealer with a great product πŸ™‚ that is never truer than the goofy lines like Hot Springs that are full of proprietary parts! I’m not a fan of the brand but if the dealer has had the line for a long time they know the nuances, you will overpay because of the branding, and overpay for parts because of the proprietary nature but there is little else around you.

  319. Reply
    admin May 10, 2019 at 1:34 pm

    Sweet reach out with feedback! happy hot tubbing

  320. Reply
    admin May 10, 2019 at 1:34 pm

    Hi Nadine.

    Ratings depend on what aspect we look at…

    From a build quality and consistency (quality control) I rate Them Master, Artesian, Beachcomber.. big gap then Coast, Marquis
    From a Therapy massage standpoint, I rate them
    From a cost-effective standpoint (bang for the buck) Master, Coast, Artesian, Marquis, beachcomber.

    With beachcomber, I don’t like the Hybrid but you can order them without it (they call it Leep) they list leap as less efficient but that’s just self-serving questionable marketing to convince you to buy hybrid πŸ™‚

  321. Reply
    admin May 10, 2019 at 1:23 pm

    Hey John

    not up on that area but I would think somewhere in the 8k-9K range?

  322. Reply
    admin May 10, 2019 at 1:22 pm

    I like both here is my take…

    first off more pumps do not mean wore water flow
    They both have virtually the same main therapy seat and flow the same amount of water but there are more jets in the LSX seat so lower pressure per jet.
    the abs pan is available on both spas and really here nor there as far as I’m concerned
    Quietflow I’m, not a fan of, I like the hi flow systems a lot better you can filter way more water, and don’t have to be as picky about filter maintenance.
    The masterpur is a UV system, its one of the better systems out there but the truth that no hot tub manufacturers want you to know is that none of the onboard systems (salt, AOP, UV, ozone etc etc) are as good as the aftermarket stuff you add to the water like Spa Marvel enzyme or the mineral systems like Aquafinesse

  323. Reply
    admin May 10, 2019 at 1:10 pm

    Hey Nadine πŸ™‚

    Sorry The Dynasty is a random πŸ™‚ they copied the twilight and it performs well but it is not very well built but its the only other tub that has the crazy high flow therapy jets seating with the flow control like the twilight.

    The number of jets does not mean much but the size does matter in the hot tub world. the little jets are $10 each and don’t flow much water so a scam is to put loads of them in a tub so the number looks good πŸ™‚ the Hi-flow therapy massage jets can run to $50 each and require flow control plumbing (diverters) and offer a lot better massage, the twilight has more of these jets than any other tub i have ever seen.

  324. Reply
    admin May 7, 2019 at 8:35 pm

    It is what it is, cheap price dodgy quality

  325. Reply
    admin May 7, 2019 at 8:33 pm

    Shit, what a mess. it’s like they threw darts at a board and picked lines based on that!

    All Season Spas carries Sundance, Jacuzzi, and Nordic

    Sundance and Jacuzzi are owned by the same big corporate equity investment company that does great branding and marketing but build mid grade spas with proprietary parts stay away… then they carry Nordic an entry-level brand that is actually built better than either πŸ™‚

    2. Scioto Valley carries Bullfrog, Hot Spring, and Viking

    Bullfrog is good the only thing that keeps them out of my top five is the cheap ass ABS plastic shell… Hot springs are just like the Jacuzzi (see above) not recommended… and Viking is an inexpensive middle of the road line better than the big branded bullshit lines for sure but not in my top 10

    Rainbow Hot Tubs carries Hydropool, Dreammaker, and Passion.

    These meatheads are all over the place too… Hydropool is owned by the same ass hats that own Jacuzzi and Sundance and Hydropool, same shit different smell and Passion is a European line from a buddy of mine that I initiated into this industry 20 years ago, Dolf is a nice boy but I wouldn’t buy a tub from him πŸ™‚ then this crazy little guy out of Grimsby Ontario (my home town) who build mid grade spas under the sunrise banner and great rotomoulded spas under the dreamaker banner…

  326. Reply
    admin May 7, 2019 at 8:21 pm

    Clackman’s does Marquis it’s your best local buy.

  327. Reply
    admin May 7, 2019 at 8:18 pm

    South seas is Artesians low end good build and on par for sure.

  328. Reply
    admin May 7, 2019 at 8:16 pm

    Dude its a shIt show and even a diligent intelligent researcher does not stand a chance, it would take years of research to sort out the reality of the various issues… It’s why I started this site, it pissed me off so much all the pseudo-science, half-truths and marketing spin that dominate our buying decisions.

    Jacuzzi is owned by a big equity investment corp that specializes in marketing, they are buying up loads of goofy brands with good stories because they are a great marketing group, but they build mid grade spas full of proprietary parts, and fancy advertising… In my opinion, it’s overpriced over marketed mid grade spas sold at twice what they are really worth.

    World of spas in Guelph does Artesian and Premium wholesale in Kitchener does Master, premium is one of the biggest dealers in Canada so their prices will be a lot better and I know them they are a good bunch.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6

  329. Reply
    admin May 7, 2019 at 8:03 pm

    LMFAO πŸ™‚ I would obviously carry at the least any of the 5 top brands I recommend πŸ™‚ some peoples kids πŸ™‚

    let me know shoot me a video!

  330. Reply
    admin May 7, 2019 at 7:58 pm

    OMG Clarity for sure… check this out:

    and since that video came out I have had loads of dynasty owners saying the same thing check out the comments in the youtube video…

  331. Reply
    admin May 7, 2019 at 7:57 pm

    Hey Kyle.

    The Clarity is the best build, and they should be able to get you the entire master line up…

    The Hydropool and CSC i would not touch.

    Bluewater Pools & Spas
    Remove
    Details from Google Maps
    2541 Dougall Ave, Windsor, ON N8X 1T5
    bluewaterpools.ca
    +1 519-969-8561
    4.3View in Google Maps

  332. Reply
    admin May 7, 2019 at 7:53 pm

    Hey, Nadine.

    It’s funny what dealers say πŸ™‚ he bashes the coast for a fiberglass shell but the Marquis is a fiberglass shell πŸ™‚ fiberglass is a bitch because it is high VOC and to do it in most US states it needs a ton of expensive environmental equipment to use it which adds to the cost of making the shell. So what he is saying really is bullfrog is doing an ABS plastic shell because they don’t want to pay the high cost of the environmental reclamation gear needed to do a fiberglass shell πŸ™‚

    Coast is a funny group they build great spas and build them the right way but are plagued by quality control issues… It’s hit and miss there are some lemons out of that factory and frankly, Marquis is in the exact same boat in my ratings… They both need to stop trying to be the flashiest and focus on getting their house in order and producing consistent products.

    The twilights will beat all the others for raw performance and they have consistent reliable QC its worth a look.

    My list for build quality and consistency Master, Artesian, Beachcomber (big space) coast, Marquis, Bullfrog

    My list for performance goes Twilight(master), Dynasty (crap QC and build), artesian, Marquis, bullfrog… blah blah blah

    You need to weigh your priorities and you risk adversity…

  333. Reply
    admin May 6, 2019 at 7:06 pm

    man, there was a guy there but the hurricane wrecked him πŸ™

    I’m gonna reach out and see what I can find for ya I will email you

  334. Reply
    admin May 6, 2019 at 7:04 pm

    Dude, I’m torn… On paper, they do the main things right, but I spoke with owners and past dealers that say the quality control is not great, I invited the factory to fly me in and see the factory and verify that they are improving QC but they never took the plunge. I’ve toured dozens of factories but I can only go with what I have seen first hand, the problem is anyone can make it look good on paper but when I see a factory I can tell right away if they are doing it right, I refuse to outright support a group on their claims, this world is full of bullshit and I need t put my eyes on it before I can fully get behind it so they remain in limbo….

    No one likes me man… Because the norm is to just pay money and get the ranking and I don’t do that… you absolutely can not buy my review so when a guy on the edge of my top 10 does not jump at the chance to be reviewed by the one guy that influences a billion dollars in hot tub sales you got to pause and wonder why… I call it like I see it man, and they just have not stepped up to validate the corrections to a history of having QC issues…

  335. Reply
    admin May 6, 2019 at 6:56 pm

    man sorry Alec, I don’t know the brand

  336. Reply
    admin May 6, 2019 at 6:55 pm

    Hey Mike, not sure of the long history or the European history (it’s different on that side of the pond)

  337. Reply
    admin May 6, 2019 at 6:54 pm

    They are owned by a big equity investment group that is buying up hot tub companies, they are great at marketing, branding and making a profit but frankly build mid grade spas with loads of proprietary parts and mid-grade production techniques… Overpriced, mid-grade spas with nice marketing is the nicest way to put it… Meathead corporate money grubbing dogs would be a bad way to put it so I won’t say that.
    πŸ˜‰

  338. Reply
    admin May 6, 2019 at 6:49 pm

    Accent Spa
    1112 Court St
    Medford, OR. 97501 US

    Telephone: 541-664-7727
    Categories: Artesian Elite, Garden Spas, Island Spas, Service and Repair, South Seas Spas, TidalFit

  339. Reply
    admin May 6, 2019 at 6:34 pm

    Dude for sure an awesome dealer with a mid-grade product is better than a shit dealer with a great product, especially in your area… Some areas have loads of independent service guy which changes the game but not your area πŸ™‚

    Yer asking a lot of work for a free service so buy me a coffee πŸ™‚ http://hottubuniversity.com/funding/

    Master Spa – Dealer in Saint Louis Park – My number one. They hit all the main four things this is the shit that costs money and is fundamental, they have a great range of lines and the twilight spa line IMHO is the best therapy massage spa out there. They also have a robust customer direct support structure and use a good reliable easily sourced OEM parts list

    Coast – Dealer in Hastings, I like the brand on paper, they come in at number 4 or 5 in my top 10 but they are plagued by quality control issues… Also, goofy shapes and sloped surfaces will cost you a fortune for covers down the road and make cover handling harder.

    Artesian – Dealer in Lakeville – My number two… They don’t do anything that hits the therapy massage level of the twilights and they have zero factory direct support which makes it a very dealer-centric line.. Make sure the dealer is solid dude… There is no fallback…

    Cal Spa – Dealer in Plymouth – They rank somewhere in the 5-10 mark, I toured the factory in Jan last year with hopes of ranking them high but it was a bit of a mess. The steel re-enforced shell is a joke, the “steel” is a thin angle of metal so thin it makes very little difference, it’s basically a mid-end cradle supported shell. They have a mess of random lines that is too broad and with too many options and that makes production a mess. Also, the tags from the line with rejects were epic… Some spas have god parts some not they could be a player again but they need to get a focus and choose a track and streamline the production.

    Hot Spring – Dealer in Plymouth – Great marketing, spin, and advertising, mid-grade quality and plagued with high failure rate proprietary parts, in my opinion, this is the recipes that wrecked the appliance industry and is wrecking this one if it is allowed to continue. They build a thin shell and support it with high-density foam that makes it almost impossible (or at least highly expensive)

    Arctic – Dealer in Chanhassen Same as above but with less skill πŸ™‚ its a mess of pseudoscience, and Chinese parts with fancy brochures… I dislike it a lot because for christ sake at least get one of the two things right… Be a slimeball manufacturer with great marketing or a great spa builder with crap marketing but the middle ground is just shit.

  340. Reply
    admin May 6, 2019 at 5:49 pm

    Wow, this Sask market is busy as hell! and one the markets I can help you directly In, I tend to sell a fair few tubs there because there are crap option locally and I have a few good service guys around there.

    I’m gonna try and be unbiased then try to sell you a tub which, I must admit is a challenge πŸ™‚ but honest to Dog ill sacrifice the opportunity to make money to give you good advice (GOD I hate my morality sometimes ARGHHHH)

    So beachcomber Caldera guy is a shit… The beachcombers have no margin in them, the factory is bat shit crazy and charges stupid money πŸ™‚ the Caldera, on the other hand, is all the badness! proprietary parts, goofy build, fancy marketing, and branding and way overpriced as well but at least it has a margin… That’s why they are pushing you that way, the Beachcomber is way better…

    The next group with the Bullfrog, Coast, and Hot Spring guys. The Hot springs are the same company as the Caldera… Corporate equity investment sharks shilling site as Shinola… the Coast and Bullfrog are better buys for sure, the bullfrog performance wont hit the coast but the quality control is better…

  341. Reply
    admin May 6, 2019 at 5:26 pm

    Wow, great feedback and I agree… The Bullfrog while good for the build is way overhyped on the whole performance thing and is a bit of a limp dick. The Sundance, Hot springs are the bad end of the world… corporate bullshit with goofy parts, loads of hype, decent performance and mid grade build and you can pay twice what its really worth for the pleasure.

    but dude… Fort Wayne is the factory for Master πŸ™‚ that’s why you don’t hear about them but also why you can go there and buy seconds, end of lines and blems… shit dude go wet test the twilight ill pm you a guy at the factory that can help you.

    and while I’m with you I hate big shit show star branding Michael actually worked with them for years helping to develop their swim trainers for pro athletes its more of a long-standing friendship than an outright branding bullshit scenario, I met Michael a few times he is a super good dude working to make good things happen in so many areas.

  342. Reply
    admin May 6, 2019 at 5:17 pm

    Hi Amy

    The test strips are accurate but reading them is a trick πŸ™‚ (BTW I have an app coming for that soon πŸ™‚

    the trick, for now, is to slide the strip up and down the chart, you will get a feeling that its in the right area… the problem BTW is you… yes sorry i know blame the woman but your rod, cone count is skewed int he wrong way and while contrast is good for you color is not πŸ™‚

    Get this shit… it works and is reliable, cheap, keeps your water in balance and reduces you chem levels to mad low numbers and it helps support me πŸ™‚ and if you hate it Il refund it.

  343. Reply
    admin May 6, 2019 at 5:03 pm

    Hey John

    I’m with you on the Nordic, the colors are crap because they don’t pay for virgin material, I get it’s more environmentally sound and that counts but they look like rechewed bubble gum. The Getaway hot tub line is like Nordic but done to a much higher standard from both looks, structure, and insulation.

    Saratoga is an unknown, I’m getting more and more traction in the area I suppose I’ll have to reach out and have a conversation… Performance wise you can tell they are middle of the road but so is the Nordic and Getaway, and that’s ok.. the reality is most of the population deas not need a therapeutic massage spa πŸ™‚

    Check out the getaway here: Factory Direct sales does Master in Cheshire and Factory Direct Hot Tubs Artesian in Branford… I don’t know why they all call themselves factory direct because they are just regular dealers but it is what it is πŸ™‚

  344. Reply
    admin May 6, 2019 at 4:46 pm

    So the best local option is definitely Pelican Pool & Ski Center they carry Coast and Artesian. The latter being the better of the two but both in my top 5. Artesian m=beats them because their consistent and Coast tends to have some QC issues from what I have seen.

    My only known goto is on the island, they rock and have my current number one ranked product and good backup, not sure if they service your area so hit them up and ask.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
    Details from Google Maps
    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727

  345. Reply
    admin May 5, 2019 at 9:09 am

    Thermospas would not be on my list, they are what they are, middle of the road build and performance.

    the best options around you would be Pelican Pool & Ski Center in Whitehouse who do Coast and Artesian (Artesian is in my top 2 Coast around number 4-5) or National Pools & Spas in Hillsborough Township do Marquis (tied with Coast) or Master spas sold by the Henry boys north of Philly, i know these guys personally and they do a great job.

    East Coast Spas
    Status: HTU All-Star
    Dealers # 1 215-420-7106
    https://www.eastcoastspas.com/

    I know the Henry boys well, they run a good operation and take great care of customers. When we endorse a retailer as an All-Star it means we actually meet and go over the people and review the business to ensure a good level of care

    John sales manager
    Owner Dan Henry

  346. Reply
    admin May 5, 2019 at 9:02 am

    Hi Kelsey

    The Bullfrog for sure is the better of the 2 lines. The only downside tot he bullfrog is the ABS shell the Viking is just middle of the road.

  347. Reply
    admin May 5, 2019 at 8:57 am

    Hey John

    I really can’t find anything about how they are built.

    They are a small regional guy that pops up every once in a while and there is just not much info available.

    From what I do see it going to be pretty mid-end performance wise, there are no crazy high-end therapy massage spas, the little things like the pop out neck jets are hilarious, I haven’t seen them in use for a long time, they are really low flow and aren’t going to do anything for neck massage. as for build quality, its anyone’s guess but… In all the time I have been doing spas the small regional guys have never been a good option, the reality is in this industry you need to do a lot of volumes to afford to innovate or even to afford to adopt innovation when it comes down the pipe, typically these guys build middle of the road stuff with a lot of older tech.

  348. Reply
    admin May 5, 2019 at 8:46 am

    Hot Springs is part of the Watkins group and I am not a fan at all.

    There are 2 good business models for a manufacturer to make a profit in this game. And the reality is in this day and age the best profit model is to make a mid-grade spa using lots of proprietary parts and wrap it all up in loads of branding, marketing, advertising, and spin. In my opinion, that’s where hot springs group is at, the spas are ok but certainly not as well built or as high performance as a lot of the spas out there, but because of the slick marketing, they are sold as top of the line and have crazy high prices… While this is great for corporate profits the best thing for the end user is to have a spa with the better quality OEM parts better build and better performance from a company that is a great hot tub builder instead of a great marketing company

    Washington pools in Sarni does marquis that would be better and you have 2 service companies in Chatham so you will be good for support as long as you stay with good OEM parts.

    The best though by far would be the Master stuff at Bluewater pools in Windsor. I know these guys and they do a great job.

    Bluewater Pools & Spas
    Remove
    Details from Google Maps
    2541 Dougall Ave, Windsor, ON N8X 1T5
    bluewaterpools.ca
    +1 519-969-8561
    4.3View in Google Maps

  349. Reply
    admin May 5, 2019 at 8:34 am

    Shit Don that’s a tough one. allot of that is down to how much the money means to you.

    Twilight is already an insane tub the pros as I see it are:

    – the main seat can flow more water because you can diver the entire 6 hp pump tot he main seat.
    – More pump does not mean more water flow the bigger he pumps the better the efficiency.
    – Roomy and wide open, so if you got lots of peeps the footwell is big enough for all the legs.
    – with the big footwell, you can sit in it and use the monster jets on yer lower back πŸ™‚

    LXS

    – Same main therapy seat and 3.5″ neck jets
    – the leg jets on the lounger are sweet.
    – comes with a few standard upgrades over the twilight like the base.
    – super lovely looking spa. and with he gator back seat even though they are not as good for therapeutic massage as the big high flow seat they feel –
    – nice and are good for loosening u before getting in the main seat.

    I can decide, personally im happy with the Twilight I use but again for me it is all about the massage…

  350. Reply
    admin May 4, 2019 at 9:06 am

    Sorry dude I don’t know the tub!

    But in my experience you really can’t sell a good tub for this price, I am going to assume there are a lot fo cut corners to get to market for this number.

    I would be wary a good used spa or refurb might be a better bet.

  351. Reply
    admin May 4, 2019 at 9:02 am

    Hey Alex

    No tubs get airlocks anymore, they all have auto bleeders on the pumps. someone doesn’t know what they are talking about. there were flow issues with a filter style they used with circ pumps a few years back but that fix was fast and easy. Besides, don’t buy circulation pumps and any brand, they are crap and fail all the time.

    Hot Tubs Inc in Owings, MD sells Master, Hot Tubs of Rockville sells Artesian, and Hot Tubs & Pool Tables Outlet in Laurel sells Marquis.

    I rate the Artesian and the Master above the Marquis because of quality control and rank the Master above the Artesian because of their customer direct support line, the other two won’t talk with customers directly but none will be nightmare spas… the top performance units, if you want massage, will the Twilights, then the LSX closely followed by the Elites.

    I don’t know the last two dealers but I do know Kevin and his Daughter Sam at Hot Tubs Inc, they run a good business.

  352. Reply
    admin May 4, 2019 at 8:49 am

    Hey Brian

    Build wise you can fault them, they do all the right things and have good quality control but it’s not a lot of hot tub for the money… Beachcomber is just so overpriced a tub with this building standard should go for right around $7k

    Your electrical should be around $800 tax around $500 so it looks like yer paying around $8700 for a single pump 23 jet small tub with hardly any massage value!

    Man in this price point you got to be careful because a lot of tubs with a higher spec will be junk, but look at a Nordic or a Getaway hot tub you can get a 2 pump 40 jets 87×87 unit with a good build and good insulation and parts.

    So yes, its a well-built tub but its not a good deal.

  353. Reply
    admin May 3, 2019 at 11:53 am

    man there all middle of the road around you.

    I suppose the Cal spa from Escape Now Spas in Whitefish, but make sure its a model with Balboa controls and order the full foam upgrade.

  354. Reply
    admin May 3, 2019 at 11:50 am

    check out the garden spas here:
    Spas Direct Of Texas
    Approved: Artesian, South Seas, Garden
    Not Approved: Jacuzzi

  355. Reply
    admin May 3, 2019 at 11:49 am

    tough call,

    The Artesian is a far better product for sure and the parts are easy to source.

    depends on your support requirements.

  356. Reply
    admin May 3, 2019 at 9:11 am

    Hey Dave

    I don’t really look at pricing too much, there are vast differences depending on areas, things like shipping costs, and property values can really effect retail pricing, also a dealers level of service adds tot he cost.

    I have heard of guys getting demos sub 10k but I would think new in the wrapper anything under 11k would be good, what are you getting quoted?

  357. Reply
    admin May 3, 2019 at 9:06 am

    Hey Jake!

    I sell a lot of spas direct into that market, I have a few service partners there and I’m in Halifax πŸ™‚

    Not sure if Apex uses balboa but if it does not then don’t buy it.

    Don’t bother with the titanium heater… when a heater fails its usually not really the heater its the seat under the seal that corrodes and starts leaning and frankly with decent water chemistry they last for 5-7 years easily and cost $80 for the part πŸ™‚

  358. Reply
    admin May 3, 2019 at 9:03 am

    I just watched the Video, they do some stuff well but there a couple of points that don’t match up… It’s a 2018 video but clearly shot a decade or so ago, that Balboa aluminum pack is an old style for sure and who would be pulling a Blue spa πŸ™‚ that was a fad color 10-15 years ago.

    The shell is an unknown, I like that they use vinyl ester resin, and that they hand roll, but they do not claim it is self-supporting which requires a lot of fo layers and they do use cradle supports you can see them in several places, they also claim to re-enforce with steel and use high-density foam… both gimmicks that guys use as re-enforcement on thinner shells.

    As for the high-density foam, this is a big red flag. covering the plumbing in this shit is bad. if you ever have a leak its a nightmare to fix, you really want a foam that does not harden up, it’s more expensive but way better.

    From a performance standpoint its all pretty mid-grade, lots of cheap low flow jets and almost no high flow therapy massage jets or flow control.

    From everything I see I’m going to expect it to be a mid-priced to a low priced spa?

  359. Reply
    admin May 3, 2019 at 8:40 am

    First off the shell designs made me smile, there are right out of the 80’s all the sharp angles and terrible use of space πŸ™‚ Water environments are all about space, and the footwells on most of the models make them no good for anything over 2 or 3 people.

    Jetting wise again this is right out fo the 80’s all the cheap low flow jets so you can quote mad numbers of jets! more is better!!!! and lots of little pumps, again to make it sound impressive. the reality is fewer pumps are better, and for massage, the big expensive hi flow therapy jets are better than the little low flow bullet jets… Hell, 118 $10 jets is just over a grand where 40 of the high flow therapy jets with a big foot jet system and diverters could be $2k…

    Finally, the insulation, forget it these radiant barriers were basically banned in the 80’s in regulated industries, now in this unregulated industry they are the miracle insulator… laughable cheap outdated… https://hottubuniversity.com/hot-tub-insulation-systems-numbers/

    Orlando is like a lot fo the big population centers now, hardly any retailers and loads of independent guys specializing in fixing hot tubs… its a good thing for the end user, you can buy direct now and as long as its a good build and readily available OEM parts you can have a good experience using local service techs. try these guys they do a lot in Orlando and I’m sure can hook you up.

    South East Spas
    Have met these people several times and they are good solid reliable people,
    Steve’s email is sharp@southeast.com
    Steve is more involved in the retail stores.
    Owners Philip Giles and Larry Giles ( they focus more on the shows on the rd.)
    Remove
    Details from Google Maps
    2838 Okeechobee Blvd, West Palm Beach, FL 33409
    southeastspas.com
    +1 561-328-3379
    4.6View in Google Maps

  360. Reply
    admin May 2, 2019 at 3:17 pm

    Man, that sucks πŸ™

    I’m not a fan of the brand or mass merchants, all the spas form the big box stores suck, you should see the video I just shot on the Canadian spa from Home Depot… Made in China cheap crap literally falling apart after 3 weeks.

    Return it, it’s crap. Hit me up ill get you sorted with a good spa.

  361. Reply
    admin May 2, 2019 at 3:13 pm

    Hey James

    Of the 4 only the Bullfrog would I consider seriously. it’s just out of my top 5 and only because of the ABS plastic cradle supported shell.

    The other three are great marketing companies building mid grade spas with fancy branding and marketing and loads of mid-grade proprietary parts, dodgy insulation and mid-grade fabrication, in my opinion, those three are literally at the bottom of my ratings this article describes them best: https://www.cbc.ca/news/opinion/consumer-canada-1.5115875

  362. Reply
    admin May 2, 2019 at 3:07 pm

    Hey Dallas

    You have a couple of the dodgy big marketing guys like Jacuzzi, Sundance, and Hot springs they are part of these two big equity investment companies that are buying up hot tub manufacturers and I’m, not a fan, their business model is to build what I consider mid grade spas and use lots of proprietary parts so they own you forever, they spend way too much on the old school bullshit marketing, branding, and advertising and sell at way over value prices…

    from a build standpoint and quality control, the Beachcomber would be a good spa but they do not build anything in the high-end performance spas do if yer looking for that then Coast spas sold at Twilight is a good option.

    On the Mainland fraser valley does Master best of both, good quality control like the Beachcomber and they do some high-performance models with the Twilight and MPL lines, they likely have a service guy near there.

  363. Reply
    admin May 2, 2019 at 3:00 pm

    Hi Alexandria (I love that name it sounds so mysterious)

    I saw the Passion spas in Vegas, lots of goofy parts and nothing that really impressed me. High-density foam is a bad option, especially when sprayed on the shell. they do it because the shell is not great so the foam hardens and supports the shell but if you ever have a leak yer screwed… it’s a cheap way to build a tub. I would not have it on my short list

    Nature 2 is good it’s an ion system I like it but the claims are wackadoodle πŸ™‚ it will reduce chems by 30% range. use it with spa marvel and a tiny bit of chlorine and you can go damn near a year without a water change and have easy to manage water and super low chem…

    Two good option for you in Fort Collins… High country pools do Nordic, more basic spas but much better build quality, then Aqua Spas In greenly, been around for 20+ years big operation and top brands.

  364. Reply
    admin May 2, 2019 at 2:53 pm

    Hey Ericke

    The Marquis is a good spa too but both the Artesian and the Master have the exact same build and parts but both demonstrate a much higher quality control.

    The Marquis salesman is not being truthful with you on a few things, Artesian has the same parts as Marquis and Master.. same control and heating system, jets, insualtion etc the funny thing is of the three Marquis just moved to proprietary parts on the Vector line, see the review video here, and of the three they are the only ones I have seen with systemic quality control issues. what dealer was it?

    Performance wise the TS has four of the 3.5″ neck jets the epic has 2 of the little 1.5″ low flow jets, no real neck jets system at all and the twilight has way more fo the big expensive 5″ high flow therapy jets and the big 10″ jets in the floor… The TS is gonna blow it away performance wise… wet test them, you will see what I mean.

    Finally, the Epic is a screwy layout… where do your feet go in the seat below the lounger? and the lounger itself looks tiny as does the footwell…

    I’m also really put off when a sales guy says blatantly untruthful things about his competitors… Point out their faults and disadvantages sure, but making shit up is just the refuge of the incompetent.

    Now all three are in my top five brands so likely none will be a nightmare scenario the one thing that puts Master on top of all of them other than the outright performance on the TS is they are the only one of the three to have a good robust factory direct support structure… try calling all three only Master will help you… the other two will refer you to the dealer, and the quality control on the Marquis is meh, the one I got was a mess…

  365. Reply
    admin May 1, 2019 at 5:27 pm

    Id return it and run the fuck away. In my opinion, these meatheads are at the bottom of the rung. mid grade spas full of proprietary parts, massive branding and advertising budgets with loads of spin.

    go see these guys

    Master Pool & Spa
    Remove
    Details from Google Maps
    6415 Wayzata Blvd, St Louis Park, MN 55426
    http://www.masterpoolandspa.com
    +1 952-253-0665
    4.4View in Google Maps

  366. Reply
    admin May 1, 2019 at 5:16 pm

    Hi Sarah

    It’s a crazy world we live in lies lies lies! I hate it slick marketing is the norm, half-truths and spin and bullshit reign supreme! Our national media CBC just did an article about it… It’s a shit show, and in the states, it’s even worse! https://www.cbc.ca/news/opinion/consumer-canada-1.5115875

    I got a great guy in Chattanooga I know him, drank with him, laughed with him, he is sold and will take care of you and if you ever need anything come to me!

    Swim Spa International
    Micheal Phelps
    John flaningan Ceo
    4235062913
    swimspainternational@gmail.com
    Remove
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    6228 Airpark Dr Suite B, Chattanooga, TN 37421
    chattanooga.swimspas.us
    +1 423-355-8930
    5.0View in Google Maps

  367. Reply
    admin May 1, 2019 at 5:10 pm

    Hey Marc

    Cal is better than Jacuzzi, but ignore the bullshit about their shell, I was there in the factory the “steel” is like paper thin πŸ™‚ its basically a standard cradle supported shell. and you got to order the full foam upgrade and make sure its Balboa controls they use waterways on their lower end lines… Jacuzzi, in my opinion, is mid grade overpriced over marketed over branded, over advertised… The best thing about that line is the brochure πŸ™‚

    Davison Spas in Driggs carries Artesian, a way better option for you.

  368. Reply
    admin May 1, 2019 at 4:59 pm

    There are a few ways to up the R-value. BTW One of the biggest limitations of an infrared camera is the fact that it cannot accurately capture an image through glass, or any other shiny object. its why you do not get good results with actual heat loss with mylar. https://www.thermalcameras.guide/infrared-camera-limitations/

    so you can buy spray foam, but get open-celled foam and keep the motors free of foam so they can breathe.

    or you can get hefty garbage bags and take fiberglass pink or Rockwool insulation battons and wrap them in the garbage bags (make sure you don’t compress the battons then tuck them around the inside of the skirt again amking sure you ahve breathing room around the motors.

  369. Reply
    admin May 1, 2019 at 4:27 pm

    Hi Kim

    In your area You have Hydropool and Jacuzzi, both owned by the same slick marketing company and both, in my opinion, putting out overpriced mid-grade products using dodgy proprietary parts, mid-grade insulation and fabrication systems and spending way too much on brand awareness, marketing, adverting all designed to justify over-inflated retail prices… CBC just did a great article about this issue: https://www.cbc.ca/news/opinion/consumer-canada-1.5115875

    You do however have a great local service company that we have registered with the site that can take great care of you if you stick with a good brand with good OEM parts.

    The nearest local guys are:

    For great build quality, the Beachcomber Leap series is a well made hot tub, but they don’t do any high-performance massage spas, all very basic middle of the road performance models. Beachcomber Hot Tubs 2862 Boul Industriel, Laval, QC H7L 3S2 http://www.beachcomberhottubs.com 450-965-6680

    For good build quality and parts, the Coast spas also offer a better performance level but the quality control is not as good as the BC they are sold at CK Spas 214 Rue Poirier, Saint-Eustache, QC J7R 6B1 http://www.ckspas.com 514-701-4950

    I’m afraid that’s it, none of my top 5 guys around you, but I do sell a lot of spas direct in that market as a result, Im in eastern Canada, I’ll email you some details.

  370. Reply
    admin May 1, 2019 at 3:00 pm

    Hey Brian

    I’m not a fan of this brand. In my opinion, they are one of the companies that spend way too much on Brand awareness, marketing, spin, and advertising and not enough on the build… In my mind, there is zero justification for the price it should be a mid-priced spa I mean let’s look at the reality of the build. The only good thing is the shell and the base, and bases are not a big factor. They fail my test on tall the other critical points… its full of proprietary parts, very little insulation certainly not enough R-value to meet code for a house in Canada. check out the review

    even performance wise its middle of the road.

    you have 2 better options, the first is Okanagan Home Center I can’t speak for the reliability of the dealer but the Artesians are way better from a build standpoint and way better parts.

    Then you have one of the most awarded pool companies in the west that sell the H2X and Phelps which are built as good as the Artesians but blow them away for performance…

    Valley Pool & Spa
    Status: HTU All-Star
    Approved brands: Master, H2X, MPL, Twilight, Phelps swim spas

    I spent 3 days with the wonderful folks from valley Pool and spa. These guys are in a class of their own and carry my goto brand Master.

    info@valleypoolandspa.com Sean, Sonya
    Remove
    Details from Google Maps
    1659 Cary Rd, Kelowna, BC V1X 2C1
    http://www.valleypoolandspa.com
    +1 250-860-2266
    4.0View in Google Maps

  371. Reply
    admin May 1, 2019 at 2:13 pm

    πŸ™‚ thanks dude, this week has been a bit mad, an article about me came out in the national news and I’m swamped πŸ™‚ https://www.cbc.ca/news/opinion/consumer-canada-1.5115875

    it is slightly above a healthy living and slightly below a Twilight in masters lines and somewhere around Island or Island elite from Artesian. from a performance standpoint. but I think the Quality control demonstrated by Artesian and Master put them ahead. And the factory direct support structure from master puts them ahead again.

  372. Reply
    admin May 1, 2019 at 11:38 am

    I can’t find and artesian spa called the epic πŸ™ am I missing something?

  373. Reply
    admin May 1, 2019 at 11:35 am

    enjoy dude and hit me up if you ever have any issues!

    also try the spa marvel man it’s amazing, way better than anything else

  374. Reply
    admin May 1, 2019 at 11:34 am

    Hey Wayne.

    A lot of money for a foam tub with a vinyl liner πŸ˜‰

    I’ve worked on a few and sold them for a while.

    What I liked:
    easy to set up and move, but it’s still not portable enough for weekly or even monthly moves.

    What I didn’t like:

    – The parts are all proprietary, and way overpriced.
    – because it can only filter when it runs and when it runs it has to heat you are really limited to how often it can filter, with the low filtration rate you cant use any of the really good chem reduction things like aqua finesse or spa marvel so they have to run high chlorine or high bromine which you breathe in πŸ™
    – If you ever need to replace the liner its a frigging nightmare.
    – Working on them is a pain in the ass and requires you to drain them
    – No real jetting at all which for me makes it totally useless I love the massage jets.

  375. Reply
    admin May 1, 2019 at 11:23 am

    Thanks, Scott, happy hot tubbing!

  376. Reply
    admin May 1, 2019 at 11:12 am

    Hey Dave

    you have an Artesian and a Master dealer near you, they are my number one and number two brands. Both built well using an almost identical parts list.

    The Master edges it out in my opinion for two reasons. First, nothing out there that I have seen has a seat comparable to the main therapy seat in the Twilight and MPL tubs, it has so many of the 5″ high flow therapy jets and the neck jets are 3.5″ high flows as well… you also have the ability to divert any part of the main pump to the seat, it flows mad water… The top seat in the Artesian has some high flow some low flow and the neck jets are the little 1.5″ low flow jets πŸ™ Second is Master has a solid customer direct support line, Artesian does not.

    Now that being said we talking about the two brands I like the most so neither would be a disaster for you πŸ™‚

    I also know Ted Baily and Dallas down at Best Buy Pools and spas and they are solid dealers.

  377. Reply
    admin May 1, 2019 at 11:01 am

    Parts are key and in areas like yours with so many service guys around as long as you buy a good brand yer fine.

    email me when you get closer ill see if I cant find you somthing

  378. Reply
    admin May 1, 2019 at 10:48 am

    I sent you an email, send me dims and a pic ill see what we can find

  379. Reply
    admin April 30, 2019 at 9:01 pm

    Hi Sarah. its funny you tend to find that brand at companies that don’t specialize in hot tubs πŸ™‚ The marketing and branding make it easy to sell but its just not a great spa in my opinion and its way overpriced.

    Carolina spa company carries Coast likely the best brand in the immediate area.

  380. Reply
    admin April 30, 2019 at 8:56 pm

    it’s pretty basic one pump tub but from a build standpoint, it should be good. You will want to order the full form upgrade I don’t believe that it is standard on that tub. But other than that it should be a pretty good tub Artesian makes good stuff

  381. Reply
    admin April 30, 2019 at 8:54 pm

    they must have been running that Expo for a while because there are three independent hot tub service repair centers within 20 miles of you so service probably is not going to be an issue. there Is also an Artesian dealer at Bend Hearth & pool they’re a pretty good brand as well

  382. Reply
    admin April 30, 2019 at 8:50 pm

    yeah but the foam is soft you can push a fische through it

  383. Reply
    admin April 30, 2019 at 8:49 pm

    Hey Chris

    You just summed it up… From a build standpoint, the two tubs are equals but the Clarity is a lot more on the performance end.

    depends on you man remember you will have what you buy for decades and you can not add jets or pumps…

  384. Reply
    admin April 30, 2019 at 8:46 pm

    Hey Declan

    Neither are bad tubs.

    But The shells are not the same and its what puts master ahead in my book.

    The Bullfrog uses an ABS cradle supported shell, the Master uses a hand-rolled self-supporting fiberglass shell that’s a lot more expensive to build and a lot stronger… https://youtu.be/_T9DY6am_E0

  385. Reply
    Christopher James Wheatley April 30, 2019 at 8:42 pm

    Hey David

    Yeah, I’m not a fan of jacuzzi, great marketing but in my opinion mid grande build and performance and a bad list of proprietary parts

    unless you are installing in a wet area then the standard base will be fine, bases were really a bit of a sidetrack issue back a few years ago so now everyone offers the ABS bottom pan, if its a concern or if the area is always damp then add it if not don’t sweat it won’t be a concern in the real world. critters are not getting in through the bottom its sitting on concrete which is way better than any base on any hot tub.

  386. Reply
    admin April 30, 2019 at 8:36 pm

    Hi Ivan

    They are both very different spas.

    first off more pumps is a bit of a gimmick. The Hl is all custom molded seats and the cayman is wide open seating… they appeal to different customers but I know taller people love the molded seats. performance wise they both have a similar number of the expensive high flow therapy jets and they are both running 1.5″ neck jets. not massive differences on either. I do not like that old school foot dome on the Cayman, they really need to redo that mold, those things are a pain in the ass you are always tripping on them and they bleed heat out the bottom of the tub through conduction, you don’t see them much anymore most guys have taken all the plumbing out from under the floor… The other difference is support, Master who makes the HL has a good customer direct support line, Artesian does not so you need to really make sure the dealer is solid.. make sure they have carried the line for a long time…

  387. Reply
    admin April 30, 2019 at 8:30 pm

    the upgraded insulation for sure dude the ozone no… just use spa marvel or aqua finesse…

  388. Reply
    admin April 30, 2019 at 8:29 pm

    LMAO

    sorry dude I’m losing the plot, the CBC did an article on me and I’m so busy… https://www.cbc.ca/news/opinion/consumer-canada-1.5115875

    Best I got for you is Tims pool and spas in mason they do Artesian,

    dude, there are literally 10 independant service guys around you… its wack you must have a regular run of event sales or something.

    the good side is you can buy anything from anyone that uses a good standard parts list and have great service…

  389. Reply
    admin April 30, 2019 at 8:23 pm

    Hey James

    Man, I used to Ski at Horseshoe Valley when I was a kid πŸ™‚

    nothing right around you man but there is a good service guy in Barrie who services all brands.

    talk to my buddy Griffen Ryan down in north Toronto he likely has some stuff up there.

    griffryan@hotmail.com

  390. Reply
    admin April 30, 2019 at 8:20 pm

    Hey sorry for the delay!

    I just don’t have any real good choices around you, Imm gonna dig a bit deeper and see what I can find.

  391. Reply
    admin April 30, 2019 at 8:07 pm

    Hi Robert

    I don’t know man. goofy proprietary control system… it one of the few brands we refuse to service. sounds like a duff board but maybe just a main fuse?

  392. Reply
    admin April 30, 2019 at 8:00 pm

    Hey Lisa

    Hydropool is a great marketing company but the build quality is middle of the road, Its a cradle supported shell and Mylar insulation… And there is no way it should be $18k…

  393. Reply
    admin April 30, 2019 at 4:01 pm

    Hi David.

    Nope, not really… Its one of the many manufacturers that have been bought up by the spin and marking monsters… loads of hype, branding and questionable pseudoscience. its a mid-grade overprice hot tub full of proprietary parts in my honest opinion.

  394. Reply
    admin April 30, 2019 at 3:59 pm

    Hi Neil

    What kind of idiot puts a speaker in a hot tub that cant get wet πŸ™‚

    They are what they are… A great marketing company building crap tubs with loads of bullshit branding and marketing… Unfortunately its the times we live in the branding and marketing and fake reviews πŸ™

    https://www.cbc.ca/news/opinion/consumer-canada-1.5115875

  395. Reply
    admin April 30, 2019 at 3:24 pm

    Hi Aaron

    Don’t blame you. expos really are not anything special… Same prices as a local high volume dealer usually, but in your area, they have been going on for so long that there is now a good resource of independant service guys so buying local does not have many advantages… and in your area brick and mortar is so expensive that you pay through the nose for local retail…

    Artesian is good but you need a great dealer because the factory has zero support, Master is the same quality but has good customer direct factory support…

    Yeah looked at a strong in Vegas this year and its the same…

  396. Reply
    admin April 30, 2019 at 3:18 pm

    Davison spa in Driggs sells Artesian

  397. Reply
    admin April 30, 2019 at 3:14 pm

    My momma always said if you don’t have anything good to say don’t say anything at all πŸ™‚

    I don’t listen well…

    They are what they are… great branding, marketing, and advertising. their point of sale materials are tops and if you could bathe in the brochure it would be awesome but the reality is its an ok mid-grade build that is overpriced and full of proprietary parts, I would not have them on my short list.

    The best bet is Soakers that carries Artesian, and you also have a ridiculous number of independant service guys around you so I suspect there is a big event sale regularly there. it means you can buy any well-made brand with good OEM parts and have great service I literally have 10 service companies registered there… yer in the golden zone… hit me up if you need help.

    Chris@hottubuniversity.com

  398. Reply
    admin April 30, 2019 at 3:08 pm

    Hey Mike…

    They are all dickheads πŸ™‚

    Nordics a good tub, the insulation is a little less than my tier one but not as bad as a lot of them, the Masters are also good spas.

    the Master dealer really quit selling Nordic because master got into roto molds and knocked off the best Nordic shells, and they save money by buying from one source and shipping together πŸ™‚ the reality is I like the Getaway a little better because the shell is thicker and the insulation is better but neither are going to be bad spas πŸ™‚

    They are probably using Ted beers in Daytona for service he is solid I know him, you won’t have service issues either way πŸ™‚

  399. Reply
    admin April 30, 2019 at 3:03 pm

    Dude! are you the Eric Estrada from the tv show???

    Pelican Pool in Whitehouse carries Artesian and Coast, the Marquis is a good spa and in my top 5 but there are some quality control issues from what I have seen… The Artesian is in my top 2…

    Also, check out the Masters below but none of these will be a bad decision.

    East Coast Spas
    Status: HTU All-Star
    Dealers # 1 215-420-7106
    https://www.eastcoastspas.com/

    I know the Henry boys well, they run a good operation and take great care of customers. When we endorse a retailer as an All-Star it means we actually meet and go over the people and the business to ensure a good level of care

    John sales manager
    Owner Dan Henry
    Email : dhenry@eastcoastspas.com
    dhenry1201@gmail.com
    Remove
    Details from Google Maps
    1424 Easton Rd #300, Hatboro, PA 19040
    http://www.eastcoastspas.com
    +1 877-755-7727
    3.5View in Google Maps

  400. Reply
    admin April 30, 2019 at 2:56 pm

    Hey Mike

    The two tubs are absolutely opposite ends of the performance standards but close in build quality and parts!

    Get her a good “verticle height adjuster” or booster seat πŸ™‚ and yes you can run them down a lot lower in water level.

    the nonly downside to the Nordic is the insualtion system, but man if yer going to a roto mold look at the Getaway hot tub… same as Nordic with better insulation…

  401. Reply
    admin April 30, 2019 at 2:51 pm

    They are selling it because its a Jacuzzi πŸ™‚

    Proprietary parts, mid-grade build and overpriced.

    find something with good OEM parts

  402. Reply
    Christopher James Wheatley April 30, 2019 at 2:48 pm

    recreational concepts do Artesian and Patio pleasures who does Marquis for sure the best local is the Artesian but they have no direct customer support and I don’t know the dealer! Marquis is good on paper but they have slipped in my rankings, they do it all right on paper but seem to have some quality control issues, there are a lot of lemons out of that factory. Also worth checking out is The Master guys here:

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
    Remove
    Details from Google Maps
    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827
    4.7View in Google Maps

  403. Reply
    admin April 30, 2019 at 2:07 pm

    Hey, James sorry for the delay this site is killing me!!! it was just supposed to be my place to yell at a bad industry…OMG, what the hell!!! Just got off the phone with another news media doing an interview.. apparently I’m a phenom πŸ™‚ who would have thought that honesty would be so fucking attractive!

    The South Seas is an Artesian, Its a good spa and better than any of the others you mention for sure. but the master dealer should be able to compete but check out the clarity or getaway.

    Next would be Bullfrog the rest would not be on my short list, fancy brands with mid grade proprietary parts and planned and obsolescence.

  404. Reply
    admin April 30, 2019 at 1:54 pm

    Hey Dallas

    My top 5 tubs are Artesian, Master, marquis, beachcomber, and Coast.

    The reason is simple they all at least do the 4 critical things…

    1. They hand roll self-supporting shells with a vinyl ester core: https://youtu.be/_T9DY6am_E0
    2. They use a top OEM parts list that is readily available: https://hottubuniversity.com/hot-tub-parts-game-affects-long-term-satisfaction/
    3. They glue and clamp the plumbing lines to the jets
    4. They Fill the cavity with a top end Icynene foam for max R-value and easy access to plumbing issues.(some standard some for an upgrade)

    as far as I’m concerned this is the main things, and they are all the things that cost money πŸ™‚

    Most guys are building mid grade spas with loads spent on the branding, marketing, and bullshit all the while using a proprietary parts list to screw you for life on overpriced parts that you can’t get anywhere but through them.

    Of the 5 I rank them like this.

    1 – Master (See review here)
    They are by far the largest and oldest
    They have the best Factory direct customer care
    They make the top therapy massage tub
    Great QC
    2 – Artesian
    They do not have customer direct care, you need a good dealer because the factory won’t take your call.
    3 – Beachcomber (See Review here)

    They are low performance, they simply do not do any high-end therapy massage spas.
    they are overpriced, they need to have a lot more features and High performance jetting to justify their pricing
    Their Hybrid thing is old tech and bad, you cant reuse the motor waste heat, the equipment freezes in power outages quickly, and you pump the hot water outside of the insulation envelope.
    The sides are not removable!

    4 – Coast

    good performance but plagued by bad reviews for quality control.

    5 – Marquis (See review Here)

    They do not have customer direct care, you need a good dealer because the factory won’t take your call.
    The quality control is a little sketchy although they swear the one I got was an anomaly.

  405. Reply
    admin April 29, 2019 at 5:37 pm

    happy hot tubbing man and if you need anything let me know

  406. Reply
    admin April 28, 2019 at 11:34 am

    Hey Russ

    I don’t know the name, but I’m crap with remembering names πŸ™‚

    Buying from event sales was risky in the early days because of the lack of on the ground service guys but in markets like Pitsburg where they have been running events for a long time, there is a good network of independant service companies. Its funny people go to these events thinking that the price will be awesome but that they will sacrifice the service and support end and now in some markets its the opposite… the pricing isn’t really anything spectacualr, you can usually cut the same deal at a good high volume retailer but the service is usually pretty good.. again dpeending on the group running it, some have robust back ends whith good service management.

  407. Reply
    admin April 28, 2019 at 11:31 am

    Hey Russ

    Marquis for sure out fo that group. for the most part I believe Marquis put out a good product, I just think they have a few quality control issues which they have said they are focusing on, even the one I reviewed wasn’t a nightmare it just wasn’t a great example… but still fundamentally better than the new mega groups that are turning out mid grade scrap with fancy branding and overpriced retail with proprietary parts… Sundance was recently acquired by one of the two big equity investment groups that in my opinion are leading the industry down the same broken road that the appliance 9industry went down.

    The Master is built the same with the same great OEM parts but with much better QC and a more robust customer support network.

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
    Remove
    Details from Google Maps
    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    3.1View in Google Maps

  408. Reply
    admin April 28, 2019 at 9:06 am

    Hey Zach

    You have the usual suspects like Hot Springs and Arctic, high prices, loads of goofy proprietary parts and in my opinion, mid-grade spas wrapped in a lot of bullshit branding and expensive marketing.

    Then Dynasty… Man, the one I reviewed was a mess and since posting the review I have had a lot of people reporting really big quality control issues and really high failure rates read the comments at the bottom of the review pager…

    That leaves Bullfrog, all in all not a bad spa, I don’t buy into some of the claims and they use a cheaper plastic shell but definitely a step above the other two brands.

    Funnily enough, you are pretty close to me πŸ™‚ I don’t get many locals! this site ranks page one organically across the US and gets 100,000 buyers but its just now starting to rank in my local markets πŸ™‚

    I’ve got a pile of customer there and a local company that does service for us. great dealers are not about proximity, they are about knowledge, support, and communication and I rock at that…

    ill email you.

  409. Reply
    admin April 27, 2019 at 7:08 pm

    Hey Jim

    So with any system, you do the basic… balance the alkalinity up to the high end of OK
    then balance the PH if needed.

    The beauty of both these products and esp Spa Marvel is they stabilize Ph, something none of the onboard systems do.

    Then either add Aquafinesse every week or a bottle of spa marvel every 3 months.

    Add a sanitizer like chlorine or bromine I have to recommend you follow state or provincial guidelines so you litigious bastards don’t sue me πŸ™‚ personally I run mine at 0.5ppm and have zero issues but again follow the government outdated science…

    the filter cleaner you add to a bucket as per the instructions and soak the filters then rinse them and put then m back in the tub

  410. Reply
    admin April 27, 2019 at 7:03 pm

    lol heard that before πŸ™‚

    Any idiot who designs a tub for the best case scenario is dumb. I’ve serviced many a leaky beachcomber.

    Cant, you fish through the little holes or drill a new one?

  411. Reply
    admin April 27, 2019 at 7:02 pm

    No worries man let me know how you make out

  412. Reply
    admin April 26, 2019 at 2:53 pm

    Dude I get it.

    All the bullshit drove me so crazy I started this site never expected it to take off like this though! holy crap I get like 100,000 people a year here now…

    Man locally the best by far is the Artesian… go see Soakers, tell them Chris sent you πŸ™‚ The bullfrog would be a decent second but a few steps down for sure… not a fan of Sundance…

  413. Reply
    admin March 1, 2019 at 12:07 pm

    Hi Brett

    I know man the bullshit marketing from these asshats selling shitty mid grade spas with beautiful marketing, spin and branding bullshit does my head in… its almost as bad as the appliance industry ffs.

    So the Bullfrog is pretty good the biggest issue I have is the shell, these cheap ABS plastic shells were all the rage back 20 years ago but they just are not strong enough, they need pedestal supports to keep them from falling apart, I really like a good hand rolled fiberglass self-supporting shell. There is also a ton of bullshit pseudoscience around that tub and the stupid jet packs are gimmicky and the claims of better flow rates because of less plumbing again is highly questionable… read this:

    The only local brand I would consider is the Artesian at Soakers, 6905 State St, Midvale, UT 84047

    But there is another option in your area. Within 20 miles of you, I have literally 10 different independant service companies that just fix hot tubs. It must be an expensive area to do business in because I can tell from the lack of retailers and the crazy number of service companies that most people are not buying local… In areas like this you can get better pricing from buying out of the area and as long as you have a good information and communication person you can have a better service levels that the retailers even, these independant guys kick ass at fixing spas but you got to stay away from the shitty brands with all the goofy proprietary parts.

  414. Reply
    admin April 26, 2019 at 2:22 pm

    They are all built to the same standard what really changes is the performance.

  415. Reply
    admin April 26, 2019 at 2:20 pm

    Danielle run the hell away! not a fan at all, and since I posted my review video I heard some horror stories from other customers.

    Check out the video review and the comments below it.

  416. Reply
    admin April 26, 2019 at 2:15 pm

    Dude Oskee wee wee!

    I’m a Hamilton boy πŸ™‚

    Jacuzzi is way down my list man, great marketing, spin, and advertising, but full of proprietary parts, way overpriced for what they are…

    Pinnacle im not a fan of, the Sunrise is the best of those but again not in my top ten

    there is a massive dealer in Kitchener. They carry one of my top brands and they service your area and I know them.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

    Called twice left message.
    Remove
    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.7View in Google Maps

  417. Reply
    admin April 26, 2019 at 2:00 pm

    glad to help dude.

  418. Reply
    admin April 26, 2019 at 1:59 pm

    Im a big fan of the H2X swim spa, its the residential version of the Phelps.. built well and flows a ton of water.

  419. Reply
    admin April 26, 2019 at 1:58 pm

    I don’t know the group sorry man. Ithe nearest master guy is the Henry boys, good lot and I know they service your area hit them up.

    East Coast Spas
    Status: HTU All-Star
    Dealers # 1 215-420-7106
    https://www.eastcoastspas.com/

    I know the Henry boys well, they run a good operation and take great care of customers. When we endorse a retailer as an All-Star it means we actually meet and go over the people and the business to ensure a good level of care

    John sales manager
    Owner Dan Henry
    Email : dhenry@eastcoastspas.com
    dhenry1201@gmail.com
    Remove
    Details from Google Maps
    1424 Easton Rd #300, Hatboro, PA 19040
    http://www.eastcoastspas.com
    +1 877-755-7727
    3.5View in Google Maps

  420. Reply
    admin April 26, 2019 at 1:52 pm

    Hi Kathy.

    One of the big things for me after the main five things is the depth… if you want to work out against the flow and do aerobics the depth is critical, getting into a 60″ deep swimmer makes so much difference.

    The H2X and Artesian are definitely miles above the Hydropool. Hydropool is good marketing, but mid-grade build quality IMHO… Mylar insulation, a cradle supported shell I would not have it on my short list.

  421. Reply
    admin April 26, 2019 at 1:40 pm

    Hey Mick

    that expo has been going on for a long time there.

    One of the reasons i was happy to send you to the guy so far away is there are a lot of independent service guys around the area so service should not be an issue. You can always tell a market where the event sales have been happening for a long time because they are full of service guys πŸ™‚

  422. Reply
    admin April 26, 2019 at 1:37 pm

    Hi

    They are not a manufacturer, they are just a private brand the shell is cradle supported, the insulation is cheap and ineffective, parts are ok, build standard middle fo the road, it would not be on my short list.

    The only two brands there that are any good are the Artesian sold by Purewater in Napean and the Beachcomber in Orleans. That’s market is a mess. I actually ship a few thee every year because the pricing is high there and there are a lot of service guys on the ground.

  423. Reply
    admin April 25, 2019 at 3:28 pm

    You already know the answer πŸ™‚

    Artesian beats Coast because it has better quality control, Coast has a lot of lemons come out f the factory.

    And yer right South seas is a lower performance party tub.

  424. Reply
    admin April 25, 2019 at 3:24 pm

    Hey Dude

    Yer lucky it was an older Arctic the new ones are crap IMHO.

    Both Master and Artesian are top of my list for build quality literally number one and number two, the only reason that Master takes number one is they have customer direct support.

    BUT… the dove canyon is nowhere near the performance model the Twilight is. It literally has like six of the high flow jets they rest are inexpensive low flow jets and the neck jets are 1.5″ low flow vs, the twilights 3.5″ jets… massive difference. The twilight has a dual flow control and like 30 of the expensive high flow jets, these two tubs are not in the same class for performance.

  425. Reply
    admin April 25, 2019 at 3:16 pm

    who was the rep? email me more details I’ll send you a pm

  426. Reply
    admin April 25, 2019 at 3:15 pm

    Yeah, its all smoke and mirrors, cheap spa with a cheap price my advice would be to move along.

    If you are limited in the budget like most of us are don’t look for big flashy tubs with lots of bells and whistles and a cheap price look for simple basic spas. man the reality is any hot tub is awesome unless its a piece of crap that breaks all the time πŸ™‚

    goto Nordic spas or getaway hotubs, simple reliable easy

  427. Reply
    admin April 25, 2019 at 3:11 pm

    Dude, I just sent you an email.

    Let me know who what where and when and what happened.

    when I refer a customer I will stand behind that customer and make it right.

  428. Reply
    admin April 25, 2019 at 3:05 pm

    i emailed it to you

  429. Reply
    admin April 25, 2019 at 3:02 pm

    right there the only one to consider in my top group is Beachcomber, build wise they are awesome but stay away from the Hybrid models in cold climates… its bad tech, and don’t expect much performance they are mid grade at best when it comes to high-end therapy massage, Coast is also okish way better performance on the high end and good build quality but they have Quality control issues, a lot of lemons seem to come out of that factory.

    But dude the biggest seller of hot tubs in Canada is around the corner and they carry my number one recommended brand.

    Premium Wholesale Home & Leisure
    Status: HTU ALL STAR
    http://www.premiumwholesale.ca
    (519) 895-0606

    These guys are a big operation with a good service and backup support staff. Carrying Master, Twilight, H2X and MP legends. I know these guys personally and they do a great job. cryan005@sympatico.ca

    Details from Google Maps
    17 Manitou Dr, Kitchener, ON N2C 2J6
    http://www.premiumwholesale.ca
    +1 519-895-0606
    4.7View in Google Maps

  430. Reply
    admin April 25, 2019 at 2:54 pm

    Hey dude

    Artesian
    then 6 or 7 spaces then Bullfrog

    the rest are not on my short list at all.

    Viking is just small and middle of the road, the other three are the worst of the worst.

    There are two big companies buying up loads of hot tub companies they have a great corporate profit model that basically goes like this…

    Get cheap goofy parts made special that only fit your tub.
    this way you are 100% guaranteed to get all the replacement parts business.
    Also, you are guaranteed to get 3x what the part is really worth because you control the part and therefore the price πŸ™‚
    Build to a mid-grade so they don’t last forever so you can keep selling hot tubs forever.
    spend lots on advertising, branding and bullshit marketing.
    great for corporate profits, crap for the consumer… this is what destroyed the appliance industry… stay away from the ass hats that are doing this…

    Jacuzzi, Hot springs and Sundance are all part of these asshat companies.

  431. Reply
    admin April 25, 2019 at 2:43 pm

    Hey Bob

    Tall people love the molded contoured seating like the healthy living hot tubs, I guess it folds them up I hate them but I’m an average height guy.

    Big people like the open seating areas with big roomy footwells and lots of displacement area.

    I would not have Thermospas on my really real list.

  432. Reply
    admin April 25, 2019 at 2:38 pm

    There are two big equity investment corporations buying up loads of hot tub companies.

    They have a great corporate profit model that basically goes like this…

    -Get cheap goofy parts made special that only fit your tub.
    -This way you are 100% guaranteed to get all the replacement parts business.
    -Also, you are guaranteed to get 3x what the part is really worth because you control the part and therefore the price πŸ™‚
    -Build to a mid-grade so they don’t last forever so you can keep selling hot tubs forever.
    -Spend lots on advertising, branding and bullshit marketing.
    -great for corporate profits, crap for the consumer… this is what destroyed the appliance industry… stay away from the ass hats that are doing this…

    Jacuzzis’ parent corporation is one of these asshat companies and it’s overpriced med grade spas now.

    Also support local, the jacs are made in Mexico
    Also, support local, you think they will not make sure local service in their home state is not awesome?
    Also go see them directly, you can buy blems πŸ™‚

  433. Reply
    admin April 25, 2019 at 2:32 pm

    Hi Andy.

    They are both great spas and we are splitting hairs but here is why I like it πŸ™‚

    The twilight can actually flow more water through the main therapy seat and monster jets which is all I care about πŸ™‚

    read this

  434. Reply
    admin April 25, 2019 at 2:22 pm

    I did!

    She is awesome, I wish I had of gotten ahold of her before.

    It’s built by them to the same standard in the same factory with the same parts but!!!! you need to order the full foam package as an addon!

  435. Reply
    admin April 25, 2019 at 1:59 pm

    Hey Sharon

    The Hot Springs is a great marketing company the Artesian is a great hot tub.

    The artesian beats it in all areas, it’s going to perform better, be more reliable, have readily available OEM parts.

    There are two big companies buying up loads of hot tub companies they have a great corporate profit model that basically goes like this…

    Get cheap goofy parts made special that only fit your tub.
    this way you are 100% guaranteed to get all the replacement parts business.
    Also, you are guaranteed to get 3x what the part is really worth because you control the part and therefore the price πŸ™‚
    Build to a mid-grade so they don’t last forever so you can keep selling hot tubs forever.
    spend lots on advertising, branding and bullshit marketing.
    great for corporate profits, crap for the consumer… this is what destroyed the appliance industry… stay away from the ass hats that are doing this…

    Hot Springs is one of these asshat companies and it’s overpriced crap IMHO.

  436. Reply
    admin April 25, 2019 at 1:54 pm

    it’s a fair price man

    happy hot tubbing

  437. Reply
    admin April 25, 2019 at 1:53 pm

    Hi Mike

    I would say overall the Coast is a better tub, if you really want to know what pump is better to tell them to look at the rating plate on the electric motor and give you the amp rating of the motor… that’s way more indicative of the actual power of the pump… likely they are both between 12-16 amp.

    I’m not a fan of the little circulation pumps if they are the big 48 frame circulation pump then I don’t have such an issue but most are these shitty little pumps and the flow rates are crap and the failure rate high… See this article

    The filter thing is all spin and marketing they are all just as good for all practical purposes.

  438. Reply
    admin April 25, 2019 at 1:48 pm

    OMG are you kidding me???

    I had no idea they still have nonremovable panels that is insane… but if it does leak there should be water across the bottom and you should see it in that front area.

    the other thing you could do is take a fish used for pulling wire in a house… you can get them at home depot.

    put a little strip of cloth on it and fish it along the base of the spa back t the other corners and see if the cloth is wet.

  439. Reply
    admin April 25, 2019 at 1:45 pm

    I don’t know the dealer but the brand is one of my top two the reason it is number 2 is they have zero customers direct support so its a very dealer-centric line… if the dealer sucks yer screwed, master builds an identical product with the same parts and build quality and QC but have a robust back end for customer care.

    You also have one of my top rated dealers near you Hices are awesome, I know them and they are great people.

    Hice’s Pool Spa & Patio
    Status: HTU Approved
    Brands: Master, H2x, Clarity, Twilight

    These guys have a great line of spas and good service.

    Owner: Gerald
    Dealers #1 931-455-2500
    Remove
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    507 W Lincoln St, Tullahoma, TN 37388
    +1 931-455-2500
    5.0View in Google Maps

  440. Reply
    admin April 25, 2019 at 1:36 pm

    Hi Steve

    Nothing good right around you for any of my recommended brands the area is a black hole for good brands, it has been dominated by flashy marketed mid grade crap that is taking over the industry.

    the nearest is Nordic spas but they are only entry level, well built but nothing fancy and no high-end massage spas.

    North Eastern Pool & Spa
    Nordic Sunrise
    Remove
    Details from Google Maps
    101 Ontario St, East Rochester, NY 14445
    http://www.385swim.com
    +1 585-385-7946

  441. Reply
    admin April 24, 2019 at 3:38 pm

    Hi Linda

    I sail the Virgin Islands once in a while, I love the area πŸ™‚

    I can get you set up I end up doing a pile of sales direct to remote markets just because there are no good resources locally. Ill hit you up on email.

  442. Reply
    admin April 24, 2019 at 3:35 pm

    nope, they all suck:-) and the problem is your eyes lol not enough rods and too many cones… or visa versa πŸ™‚

    two things…

    1 slide the strip up and down the chart… it helps to narrow down the range.
    2. use a good enzyme like spa marvel that stabilizes pH:-) I literally never use strips, I add 2 caps of alka plus a week and fill the dispenser.. the real trick is using a good treatment regime.

  443. Reply
    admin April 24, 2019 at 3:25 pm

    HI Gabe

    I’ll be honest I am not sure and while I love Artesian from a build standpoint, they are a tough bunch to get any information out of…

    I hit up their Marketing manager and got a copy of their brochure πŸ™‚

    I asked her a pile of real questions and we will see how that goes…

    From a cursory look, the tub is going to be mid-grade performance wise and certainly not in the class of a high-end therapy massage spa it’s mostly the inexpensive low flow therapy jets. the neck jet system because of the design is again likely restricted to 1.5″ jets which really are not effective on large muscle masses I really like to see 3.5″ jets there. Likewise, the foot jets instead of being the high flow 10″ units with a diverter valve are the 5″ which is better than lots f tubs but again not up to spec for a crazy massage spa. let’s see what they say about the build and go from there. the jet power feels nice because they are low flow high-pressure jets… read this:

    In the Sandiego are there are frankly not a lot of good options. The only other good build quality spa is the Beachcomber up near Vista! SoCal is a mess, most people are buying from out of market its just too expensive to do business there.

    I also have 10 independent service guys registered in the area so if we stay away from brands with proprietary parts you should be ok.

  444. Reply
    admin April 23, 2019 at 11:39 pm

    Hi Bryan. Its a fair price for your neck of the woods, my rule of thumb is to take what they offer and ask for more πŸ™‚ the best thing is just to say I like the tub and if you throw in a cover lifter we can wrap this up…

  445. Reply
    admin April 22, 2019 at 3:28 pm

    Hey Jim

    Both are well built reliable spas.

    I would not do the upgrade, I do not like circulation pumps, they are a bit of a gimmick and have a high failure rate and are finicky, no up said at all. a microfilter is dubious and UV c while good tech is a couple hundred a year for bulbs, and again the big truth that manufacturers hate is that there are no onboard systems that are lower chemical, easier to manage and less expensive than the aftermarket stuff like Spa marvel and Aquafinesse πŸ™‚

    here is the routine…

    For every single spa in the world you need to do this:

    1, Blance the alkalinity to the upper end of OK around 130-150ppm
    2, balance the PH to around 7
    3, Balance the hardness to around 150.

    then we need to have a sanitizer typically chlorine or bromine at 1-3 ppm…

    now some systems like Ion filtration, ozone, UV, AOP, Enzymes, or minerals reduce the amount of chlorine or bromine needed

    things like Enzymes also stabilize the PH making the water more reliable and easier to manage.

    with the spa marvel system, you just add a bottle every 3 months. the other bottles are filter cleaner (every tub needs some type of filter cleaner aid) and spa purge (every tub you should run a bottle of purge through every year to clean the pipes.

  446. Reply
    admin April 22, 2019 at 2:52 pm

    Clearwater seems like a decent build, not sure to be honest, haven’t seen one and don’t come across them much. I did reach out but they must live in a hole… never heard back πŸ™‚

    the difference between the Island series and the Twilight is the neck jets in the Island are 1.5″ low flow jets and the Twilight is 3.5″ hi flow jets… plus with the ability to divert a 6 Hp pump to the one seat you can flow a shit ton of water through the neck jets seat πŸ™‚

    In some areas buying from events can be a shot show but there you have so many independant service guys its not even funny, there are more service guys that retailers πŸ™‚

    you will not have any problems getting service.

  447. Reply
    admin April 22, 2019 at 2:15 pm

    try these guys

    Allstar Pool & Spa
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    Details from Google Maps
    1821 Tin Valley Cir, Birmingham, AL 35235
    http://www.allstarpool.com
    +1 205-655-8870
    4.7View in Google Maps

  448. Reply
    admin April 22, 2019 at 2:10 pm

    Hi Brian

    You are correct beachcomber is only guys still doing this equipment under the step. I remember in the ’80s there were loads of guys doing this.

    First off you can put any tub against a deck without having to drain and move it, it is a simple matter to frame in a removable trap door in the deck.

    The trade-off is big… You lose the ability to reclaim the waste heat from the pumps, big deal on an integrated system you can disconnect the heater and stay warm with just the waste heat from the motor, you are also pumping you hot water outside fo the insuialtion envelope… more heat loss, and in power outages freeze up is a real issue.

  449. Reply
    admin April 22, 2019 at 1:58 pm

    yeah but it depends where you are, I’ll email you directly.

  450. Reply
    admin April 22, 2019 at 1:57 pm

    So the big box stores are a nightmare for hot tubs, they are almost all crap the only one I have ever seen that was any good at all is the beachcomber through Costco but they are 9k πŸ™‚ That evolution spa at Costco is a Strong… see this video if you need any more said on that point πŸ™‚

    Of the rest of the Brands they rank like this:

    1. Artesian – Solid build, hand-rolled shell, glued and clamped plumbing, top parts, top insulation.




    5. Bullfrog – just like Artesian but with a lesser end shell, its a pedestal supported thinner plastic shell, old tech mostly abandoned but still in use where its too expensive to do glass because of environmental.
    6. Nordic, same… as above slight differnt shell but same idea and the insualtion is not as good.





    – Sundance, HotSprings – great marketing co0manbies, but mid-grade and way overpriced and aver sold, these guys spend too much on the bullshit and branding they just don’t spend enough on the construction of the tub and they use proprietary parts which are a borderline scam…

  451. Reply
    admin April 22, 2019 at 1:21 pm

    Hi kelly

    the Artesian is a way better-built tub with better parts.

    Salt is old tech, all it does is make chlorine or bromine. the AOP uses UV and ozone, better for sure but frankly, I would not buy either.

    The thing hot tub manufacturers don’t want you to know is that the aftermarket stuff like Spa Marvel or Aquafinesse is lower chemical, easier to manage and cheaper πŸ™‚

  452. Reply
    admin April 22, 2019 at 1:15 pm

    Dude yer right ion the middle πŸ™‚

    I got good options in Kansas City, Springfield, and St Louis.

    I’m sure any of them can take care of you there.

    Hot Spot pools in liberty do Marquis who is just out fo my top 5 until they can get the QC up a bit.

    but you have 3 master dealers around you, no Artisans which is my other top brand.

    Spas and More!
    Remove
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    12957 Gravois Rd, St. Louis, MO 63127
    spasandmorestl.com
    +1 314-843-7727
    3.3View in Google Map

    Above & Beyond
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    203 Armour Rd, Kansas City, MO 64116
    aboveandbeyondkc.com
    +1 816-421-4011
    3.9View in Google Maps

    Dougs Pool & Spa
    Status: HTU All-Star
    Endorsed Brands: Master Spas

    Met these guys in Fla good bunch with a great brand –
    Remove
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    5121 S Campbell Ave, Springfield, MO 65810
    http://www.dougspoolandspa.com
    +1 417-882-7665
    4.1View in Google Maps

  453. Reply
    admin April 22, 2019 at 12:31 pm

    Hi Jean

    There are a few great brands, like master and Artesian, then a bunch of good ones then a bunch of overpriced crap πŸ™‚

    Price wise is all over you can spend $6k to 15k for a tub in that size range depending on how crazy you want the performance.

    In your area I have an all-star who does a great job, they have helped out dozens of my customers and never have I heard anything but good things back.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
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    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.4View in Google Maps

  454. Reply
    admin April 22, 2019 at 12:27 pm

    dude look at these guys πŸ™‚ there great I know them personally and they have been around forever.

    look at the Getaway bar Harbour, rugged, well built, good insulation and top parts.. its a no brainer for rentals…

    Aqua Spas
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    637 Ken Pratt Blvd, Longmont, CO 80501
    http://www.aquaspasinc.com
    +1 303-827-3368
    4.0View in Google Maps

  455. Reply
    admin April 22, 2019 at 12:25 pm

    They are one of the best marketing companies in the hot tub world… But the product is, in my opinion, the middle of the road.

    They are into the proprietary parts game, which in my opinion is bad for the end user.

    I looked at them in January this year and there is nothing to justify the kind of money they want for that tub other than the massive amounts they spend on marketing, brand awareness etc, the shell was basically supported by high-density foam πŸ™‚ this is a just a cheap way to build a shell and is a nightmare when they leak, I can’t believe they still do this I cut a 4 year old top of the line one in half to get it out of a site because there were so many leaks and each leak required the tub to be lifted the base taken off, supported then ran then hours spent digging out rock hard foam.. it was a joke I was absolutely stunned to see them still building like this.

    the jetting was middle fo the road, there is no way this thing is going to perform like the really high-end units and reliability wise they have never been stellar, for years it was heater relay board failures and now its those cheap little junk circ pumps failing all the time, I did a poll of posts ion discussion sites and they had over 30% of the broken tubs that people were looking for help fixing, partly because of the high failure rate and partially because so many service guys won’t touch them…

    My personal belief is that groups like this are the bain of the industry, this nefarious idea that instead of spending money building great products you spend the money convincing people you are the best is just never a good scenario for the end user.. its a great scenario for corporate profits πŸ˜‰

  456. Reply
    admin April 22, 2019 at 12:15 pm

    Hey Ben

    The Bullfrogs are a decent spa, better than most of the junk out there πŸ™‚

    But… you don’t need to spend this kind of money, you want a Roto mold, they are a thermal plastic shell and the good ones are almost indestructible, for rentals they are perfect, easy to run, simple and reliable and energy efficient.

    You can get good hard top covers like the Smart tops, but they are quite pricey, frankly, a good vinyl cover with a lifter should get you five years easy especially if you do some tricks to it when its new πŸ™‚

    Somthing like a Getawayhottub.com or Nordichottub.com

  457. Reply
    admin April 22, 2019 at 11:56 am

    They are both kind of mid-end brands. last time I looked they were both using Balboa control and heating systems that’s a good start πŸ™‚

    I really don’t know much about the two units.

  458. Reply
    admin April 20, 2019 at 6:18 pm

    From a build standpoint they are all good. Obviously performance changes over the lines.

  459. Reply
    admin April 20, 2019 at 6:16 pm

    Neither are verified. On paper they are similar. But both companies have issues. The qc on the vector I looked at and the goofy propritary parts make me say stay away. Coast has big backlash for quality control as well… Neither has bothered to get us in for verification which is at the least out of touch and at the worst secretive… man if yer doing it right and the guy that has half the buyeres the north America spending nearly billion dollars comes to you and says I can endorse your line if yer doing it right and you are not all aver that… there is somthing amiss πŸ™‚

  460. Reply
    admin April 20, 2019 at 6:11 pm

    Shit ya. Great deal…

  461. Reply
    admin April 20, 2019 at 5:58 pm

    80 liters every 2 weeks is high with the bather load you report. I’m of course assuming you have the cover on when not in use?

    I’m a daily user I top up every month or so and maybee put in 40l

    So a couple factors. If you are big people you take more water out same if you have long hair that you get wet, or do things that might spill water πŸ™‚ also I tend to do my hottubbing sans suits. The more clothing again exponentially more water.

    The reality Is it’s easy to see if a tub is leaking… take a side off.. if there I water inside the skirt its leaking if not it’s not…

  462. Reply
    admin April 20, 2019 at 5:48 pm

    Email me the quotes for your short listed tubs chris@hottubuniversity.com. let me see what you got going on.

  463. Reply
    admin April 20, 2019 at 5:45 pm

    Hey man

    I laughed as I read this. I’ve installed these units in the 80’s and know exactly what you are talking abou.

    It’s easy to replace the equipment and I can get it all for you at good prices and advise you.

    Drilling the shell is a lot bigger of a job. A lot of the problems with these built in units is access. I really dont recomend this course of action especially because you need the recessed pockets built into the shell and really mannif its holding water it’s an easy job to just get it up and running.

    Email me on chros@hottubuniversity.com and we can figure it out.

  464. Reply
    admin April 18, 2019 at 8:15 pm

    SPA MARVEL QUICK AND EASY DIRECTIONS

    Cleanse your tub (not necessary for a new tub)

    1. Remove Filters
    2. Pour the full bottle of CLEANSER in your tub
    3. Run your jets on high for 1-2 hours then allow to circulate for 23 hours.
    4. Drain and rinse thoroughly, clean the cover.
    5. Refill the tub

    Spa Marvel Startup

    1. Heat water to desired temp
    2. Prime pumps after turning on power(turn both pumps on high speed)
    3. Run pumps for 20 minutes
    4. Use test strips to test water
    5. Balance alkalinity to 150 (turn jets on for a few minutes after adding Alka Boost each time)
    6. Run pumps for 5 min
    7. Balance ph to 7.6 – 8.2
    8. Fill floating dispenser with chlorine tablets and set to the first break in the threads (see image)
    9. Add Full bottle of Spa Marvel, Run pumps for 30 Min (Wait the 30 minutes before getting in)

    Weekly

    1. Make Sure floating dispenser always has chlorine tabs in it
    2. put 1 capfuls of shock (1cap/4-6 people) or at the end of each day used..
    3. use test strips provided to test water 1 time per week and balance alkalinity and ph if needed

    ** Add Spa Marvel Water Treatment every three months.

    **RINSE YOUR FILTERS WEEKLY (not the mineral filter)

    **EVERY 8-10 WEEKS SOAK ONLY THE BLUE FILTERS IN A PLASTIC PAIL WITH THE FILTER CLEANER FOR 24 HOURS (DOING THIS YOU SHOULD GET 12 TO 18 MONTHS OUT OF YOUR FILTERS). NEVER SOAK THE GREY COLORED FILTER (THIS HAS TO BE REPLACED EVERY 6-8 MONTHS DEPENDING ON USAGE).

    **IGNORE THE CHLORINE or bromine LEVEL ON YOUR TEST STRIPS, THE SPA MARVEL REGULATES THE CHLORINE AS NECESSARY SO THE LEVEL SHOWING ON THE STRIPS WILL NEVER BE ACCURATE – MAKE SURE YOU ARE PUTTING 3 ENOUGH CHLORINE IN TO MAINTAIN 1PPM

    ** IF YOU MUST WEAR CLOTHES IN THE TUB PLEASE WASH WITH MINIMAL AMOUNTS OF DETERGENT AND ALWAYS DO A SECOND RINSE, THE JETS ARE POWERFUL THEREFORE THEY PULL SOAP FROM THE CLOTHES AND IT’LL MAKE YOUR WATER FOAMY!!

    **IT’S SMART TO ONLY TEST YOUR WATER ONCE PER WEEK. ENVIRONMENT AND CONDITIONS CAN SLIGHTLY ALTER THE PH AND ALKALINITY BUT THIS CORRECTS ITSELF WHEN THE JETS ARE RUNNING. YOU DON’T WANT TO OVERDOSE YOUR WATER WITH CHEMICALS.
    ***LOCAL GOVERNMENT GUIDELINES SHOULD OVERRIDE THIS ADVICE EVEN IF IT IS YEARS OUT OF DATE AND TOTALLY OUT OF TOUCH WITH REALITY.

  465. Reply
    admin April 18, 2019 at 8:14 pm

    Yer welcome man πŸ™‚

    Click my support button and buy me a coffee, it helps keep me independant πŸ™‚

    https://hottubuniversity.com/funding/

  466. Reply
    admin April 18, 2019 at 3:31 pm

    I can’t find a Coast Luxury… But in general, the Coast would be a lot better than the Jacuzzi IMHO.

    The J-345 will be mid end performance, lots of the small jets and only a few of the high-end therapy massage jets, but the reason I would never buy or sell the brand has more to do with the proprietary parts than anything, the Coast uses good readily available parts so anyone can service them and get parts the jacuzzi uses proprietary parts which is what destroyed our appliance industry.. its a scam to make money by controlling the parts and getting parts that just fit your spa so the customer has no choice but to pay whatever you demand for parts and you always get the parts business…

    Also when I did a survey of the discussion forums jacuzzi had the second worst profile with loads of customers looking for helping to fix their broken hot tubs…

    If you want a crazy good therapy massage spa then check out the twilights.. see these guys, they’re good with service too.

    Leisure Works LLC
    Remove
    Details from Google Maps
    41430 Grand River Ave a, Novi, MI 48375
    http://www.poolandspasale.com
    +1 248-348-7727
    4.7View in Google Maps

  467. Reply
    admin April 18, 2019 at 3:23 pm

    Hey Christine.

    Spa boy is a bit gimmicky… and frankly, so are saltwater systems. its old tech that makes you run around 1.5ppm of chlorine… we use enzymes and run at 0.5ppm they make it sound like spa boy is going to make things easier but let’s look at what it does…

    They claim that you don’t have to test the water because it reads out your ph for you but you still need to dip the strip to test for Alkalinity every week… and you still have to dose for alkalinity and PH manually so it really does nothing.

    They claim that it shocks the spa without having to use expensive shock but all it does is makes the generator make more chlorine πŸ™‚ you are way better to shock with a proper non-chlorine shock.

    The reason most companies don’t do these systems is that there is no way currently to do one that really takes care of all of it.

    I don’t like the Arctic. Way too much on BS marketing and branding and they use proprietary parts, and inexpensive low R-value insulation system and they don’t even clamp the plumbing lines IMHO the best thing about that brand is the brochure.

    Noe the Marquis and the Master and the Arctic all use a great hand rolled self-supporting shell but I reviewed the Marquis here and it had big quality control issues including a leak, a broken parts, and shoddy application of insulation, it took them out fo my top 5 until they can demonstrate they have tightened up their quality control. The master also edges them out on factory direct support that Marquis does not have.

  468. Reply
    admin April 18, 2019 at 3:12 pm

    hey dude its a good choice for your area, there are so many brands that cost more and are just crap. πŸ™‚

  469. Reply
    admin April 18, 2019 at 3:06 pm

    Hi Andrea

    I like Bullfrog, they are just out fo my top 5 which puts them ahead of most stuff in your area.

    for tall peeps the contoured seats seem to be a good fit, most of my tall customers love the molded seating I guess it folds them up a bit πŸ™‚

    like this kind of layout: countoured seats

  470. Reply
    admin April 18, 2019 at 3:02 pm

    I toured the Cal factory and have to say not overly impressed. the “steel” they use in the shell is so thin that you could pick your teeth with it and for all that talk of the shell construction it turned out to be a regular old pedestal supported shell with these tiny little pieces of flimsy metal in them total BS marketing IMHO πŸ™‚

    On the top end, they use Balboa but one the lower ends they don’t, and you need to order the full foam upgrade, and the number of tubs in there testing area with faults was crazy high… Someone needs to take them and cut their lines down by 1/4 and streamline what they are doing.

    These guys got 5 locations have been around for 20+ years and i know them they are solid guys doing good stuff with good brands…

    Aqua Spas
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    5050 Factory Shops Blvd #1010, Castle Rock, CO 80108
    http://www.aquaspasinc.com
    +1 303-663-9922
    4.0View in Google Maps

  471. Reply
    admin April 18, 2019 at 2:57 pm

    Hi Rya

    They are a bit of an unknown, I’ve had a brief look but they have never sent me a unit to tear apart, they also have not brought me in to see the factory.

    In theory, they do the right things but without first-hand visibility, it’s hard to say for sure, they also have a bad reputation for quality control issues but again it’s unsubstantiated.

    I think you need to order the full foam upgrade and in your area, the only other locals are HotSprings and D1 and they are def going to better than that lot…

    I got a goto guy on the island that might be able to help.

    Suntek Pools & Spas
    Status: HTU ALL_STAR
    Brands: Master
    sales@suntekonline.com
    Met with these folks and had a good couple days together, they have a good operation and a good brand.
    Remove
    Details from Google Maps
    1282 Broad Hollow Road (Route 110 Opposite Home Depot & the Airport Plaza, Farmingdale, NY 11735
    suntekpoolsandspas.com
    +1 631-249-7727
    4.4View in Google Maps

  472. Reply
    admin April 18, 2019 at 2:52 pm

    Hi Lyndsey

    The Sundance used to be better but since the buyout, they have gone to proprietary parts which is a big issue, frankly, IMHO they are part of the group that are great marketing companies with slick advertising, heavy branding and selling mid-grade spas at twice what they are worth because of it.

    I’m not sure the names of the UK models but just ask the local dealer or look at the pictures of the US models and compare them tot he UK ones, the build quality is going to be the same.

  473. Reply
    admin April 18, 2019 at 2:43 pm

    Hey Justin, Hydropool is not even in my top 20. this was acquired by a big equity investment group that bought a bunch of these brands.. too much spin and BS and frankly mid-grade products, fancy branding, with price tags that are twice what they should be. Last I saw they were using Mylar insulation and a cradle supported shell πŸ™‚ that shit was basically banned in house construction and almost all the northern US states issued warnings about it back in the ’80s…

    These guys are a bit away a bit there are tons of local service guys around you most of the tubs in this area come from out of state or event sales…

    Leisuretime Warehouse
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    30140 Lakeland Blvd unit 1, Wickliffe, OH 44092
    leisuretimewarehouse.com
    +1 440-623-7554
    4.9View in Google Maps

  474. Reply
    admin April 18, 2019 at 2:32 pm

    You got two good options, there is an Artesian dealer and its a good spas but they carry all kinds of stuff, I always like a dealer that primarily does hot tubs when it is a bolt online the service and support can be crap and I have had 2 customers report back that they were dissatisfied with the experience from the dealer, this is a big issue with that brand especially as there is zero factories direct support network…

    Go see these guys, I’ve sent piles of people there, I know them and they do good things and carry Master which is in my top group.

    Leisure Works LLC
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    41430 Grand River Ave a, Novi, MI 48375
    http://www.poolandspasale.com
    +1 248-348-7727
    4.7View in Google Maps

  475. Reply
    admin April 18, 2019 at 2:27 pm

    Hey Jay

    Not much right around you but there are lots of independent service guys so if you stay away form proprietary parts you should be fine.

    As for filtration forget it.. it’s, all the same, I just shot a rant video about it…

    if you want clean safe easy to manage water get this shit.

    La is a mess, like 60% of the spas sold there are from event sales and out of town, the local retailer prices are bat shit crazy because it is so damn expensive to do business there. but the good side is there are like 40 independent service guys so just make sure you stay away from brands down the proprietary parts scam and you should be fine…

    Coastal Spa and Patio Store
    Status: Unverified

    We don’t know anything about the dealer and they carry a confusing group of brands… Look at the Artesian, they might try and bait and switch it by “upselling you to a Hot Springs or Caldera but I would only consider the Artesian.
    Remove
    Details from Google Maps
    735 W Orangethorpe Ave, Placentia, CA 92870
    http://www.coastal-spas.com

    and more entry level price point:

    Spa Tek
    Status: Unverified

    We know nothing about these guys but for entry level spas the Nordic brand is on our good guy list.

    Nordic does entry level well made spas.
    Remove
    Details from Google Maps
    21401 Budlong Ave, Torrance, CA 90502
    spatek.com

  476. Reply
    admin April 18, 2019 at 2:10 pm

    Yeah, in theory, they do good stuff but they have a reputation for some quality control issues.

    and I haven’t seent the factory so its all hearsay πŸ™‚

    parts wise they are good and def a better option than most of the stuff out there.

  477. Reply
    admin April 18, 2019 at 2:09 pm

    Hi Trisha

    Any spa with a cover lifter is easy to get off and lifters only cost you around $200, also if you take good care of your cover they last 5 years easy.

    I really like those covers too but unfortunately, the spa is just not great πŸ™

    You don’t have a lot of options down there…

    The Pool and Spa Center that carries Artesian and their Garden line is well built and should hit that price that is the best one locally for sure…

    Just out of my top 5 brands is Bullfrog sold through Leisure time but the prices will be too high I think and the shell is not my top pick

    The rest are just overpriced mid grade spas with fancy marketing and big branding…

  478. Reply
    admin April 18, 2019 at 1:46 pm

    You need more width to comfortably fit two people side by side. you also need enough surface area for water displacement.

    if your thin people you might technically be able to do it but you won’t find one built like that because most people are not thin or small enough… about the narrowest ever seen for side by side is 60-70″

    Nordic does a model called the Stela at about 62″ is about as narrow as you will find for side by side seating.

    nearest dealer i know of is these guys

    Paradise Valley Spas
    1872 Rollins Rd, Burlingame, CA 94010

  479. Reply
    admin April 18, 2019 at 1:35 pm

    I don’t know yer my test monkey now πŸ™‚

    Follow what the dealer says, let me know how your water quality is and what chemical levels you need to maintain to keep it good πŸ™‚

  480. Reply
    admin April 17, 2019 at 1:59 pm

    Not Anymore dude πŸ™‚

    ozone only ever really rpoduced any decent amount of ozone for about a year.

    pumps go 3-5yrs from main pump or 5-10 for secondary pump

  481. Reply
    admin April 17, 2019 at 11:21 am

    Hi Andrew

    That was a current model top end Vector 21. I was recommending the brand but since that video, I was in touch with them encouraging them to get me in for a factory review, and or send me another spa for review but they just didn’t bother following it up… its a bit crazy to be honest, almost 100,000 hot tub buyers a year come to me for advice, before spending nearly a billion dollars in the US it seems insane that they would not be working really hard to fix this because my recommendation would sell them hundreds of hot tubs but so far communication has been spotty at best and until I get verification of their build and quality control I can’t endorse their brand.

    Go see these guys, I know the owner, they have been in business for decades and sell good spas at good prices and have great service.

    Aqua Spas
    Remove
    Details from Google Maps
    637 Ken Pratt Blvd, Longmont, CO 80501
    http://www.aquaspasinc.com
    +1 303-827-3368
    4.0View in Google Maps

  482. Reply
    admin April 17, 2019 at 11:21 am

    Hi Andrew

    That was a current model top end Vector 21. I was recommending the brand but since that video, I was in touch with them encouraging them to get me in for a factory review, and or send me another spa for review but they just didn’t bother following it up… its a bit crazy to be honest, almost 100,000 hot tub buyers a year come to me for advice, before spending nearly a billion dollars in the US it seems insane that they would not be working really hard to fix this because my recommendation would sell them hundreds of hot tubs but so far communication has been spotty at best and until I get verification of their build and quality control I can’t endorse their brand.

    Go see these guys, I know the owner, they have been in business for decades and sell good spas at good prices and have great service.

  483. Reply
    admin April 14, 2019 at 2:56 pm

    Hey Henry

    it’s a lot to put into an 11-year-old tub that’s had a bit of abuse πŸ™‚

    its a good price on a 900

    The Hot Spring and Sundance you mention are way overpriced πŸ™‚ those guys are great marking companies and mid-grade spa makers, I was looking at Hot Springs last week and they still use a high-density foam to support eh shell instead of a good hand rolled self-supporting shell, makes finding and fixing leaks a nightmare because that cheap Polly based foams turn to a rock, if yer filling the cavity you need a specialty foam that does not harden, its expensive but worth it, Those two brands are also running the same parts scam that killed the appliance industry! Proprietary parts are a bad bad thing put in place to skin people for overpriced parts for life… stick with an easily sourced OEM parts list man its critical.

  484. Reply
    admin April 14, 2019 at 2:50 pm

    Hi Lyndsey

    I don’t know what that is… do you have a link?

  485. Reply
    admin April 14, 2019 at 2:49 pm

    I’ve not used the Masterpur not because it is bad, the reality is of all the upgrades it is one of the better technologies, the reason I don’t sell it is it requires a circ pump which I am not a fan of and things like Spa Marvel are better and cheaper and have no service issues. let me know how it works out for you.

  486. Reply
    admin April 14, 2019 at 2:46 pm

    Hot Tub Warehouse carrier Marquis and it used to be in my top 5 and might get there again if they can show me the QC has improved but the last one I saw personally was a mess.

    My buddy Griffen is not too far away and has Master which ios in my top 3 and he likely has service there.

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
    Details from Google Maps
    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9
    View in Google Maps

  487. Reply
    admin April 14, 2019 at 2:44 pm

    All the spas in those lines use the eco pure and 1 tsp of chlorine is about right every couple days. that will keep you at around 2 ppm I use spa marvel and get that down to about 1/2 ppm on mine.

    $10k is about right for that tub depending on area and options.

  488. Reply
    admin April 14, 2019 at 7:22 am

    Hey Pete

    Try the Nordic spas at Aqua elite

    Aqua Elite Pool & Spa
    Brand – Nordic
    Remove
    Details from Google Maps
    9321 E Sprague Ave, Spokane Valley, WA 99206
    http://www.aquaelite.com
    +1 509-536-7772

  489. Reply
    admin April 14, 2019 at 6:59 am

    Lazy boy isn’t really a brand it’s just a private label last time it was Sunrise building them but it changes a lot and not a brand I recommend.

    Bullfrog or Beachcomber dude and don’t be fooled by Nasa shit, mylar is a radiant barrier and the reason they use it is to reflect radiation away from the astronauts πŸ™‚

    these reflective foils are cheap and do not work well when trying to contain heat in a system because they have little or no thermal mass… read this:

    go see my buddy grif!

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

  490. Reply
    admin April 14, 2019 at 6:55 am

    man if yer going with either make sure its a dealer that has carried the line for 5-10 years… these goofy brands with proprietary parts really need good dealers.

    Ya didn’t put in yer zip so I can only get an estimate of Baltimore send zip and ill see if you have and good service guys around you…

  491. Reply
    admin April 14, 2019 at 6:51 am

    Hey Andy holy dude you went to the top πŸ™‚

    enjoy and if ya need help reach out!

  492. Reply
    admin April 14, 2019 at 6:50 am

    HI!

    crazy I just drove by you guys the other day πŸ™‚

    get a getaway hot tub… simple reliable and indestructible… call these guys.

    East Coast Spas
    Status: HTU All-Star
    Dealers # 1 215-420-7106
    https://www.eastcoastspas.com/

    I know the Henry boys well, they run a good operation and take great care of customers. When we endorse a retailer as an All-Star it means we actually meet and go over the people and the business to ensure a good level of care

    John sales manager
    Owner Dan Henry
    Email : dhenry@eastcoastspas.com
    dhenry1201@gmail.com

  493. Reply
    admin April 14, 2019 at 6:47 am

    Man there are no good brands right around you but you do have a good service guy!

    Oasis Pool & Spa Services Inc
    Remove
    Details from Google Maps
    2119 Conley Rd, Chittenango, NY 13037
    +1 315-687-3188

    call these guys they build good spas, and with the local service guy should be able to take good care of you.

    Concord Pools & Spas
    jeffk@concordpools.com
    Remove
    Details from Google Maps
    136 S Broadway, Saratoga Springs, NY 12866
    concordpools.com
    +1 518-587-4949
    4.7View in Google Maps

  494. Reply
    admin April 14, 2019 at 6:45 am

    So alkalinity is not the same as Ph.

    Alkalinity is the ability of the water to stabilise Ph so its not as bad as you think but!!! it’s way easier to manage your water with proper alkalinity.

    go buy Alka rise, or alkalinity increaser sometimes called ph stabilizer… every week it will drop and you need to add it in…

  495. Reply
    admin April 14, 2019 at 6:27 am

    Hi Jim.

    if we lose power only one thing matters… R-value so the artesian is going to lose heat a lot more slowly.

    here is the easy fix for any tub in a power outage… I always have a trouble light hanging in the equipment area of my tub with a 40 or 60w old school incandescent bulb. in a power outage I plug it into my jenny block and vent holes in the skirt and forget it, it will stay warm forever…

    from a build standpoint, the Artesian kills the Arctic in my opinion… The Arctic has a good shell but it ends there… No clamps on the plumbing, way less insulation, and proprietary parts!

    The Artesian is one of my top rated spas and the Arctic is in that group that do a better job of spin, branding, and marketing than they do building hot tubs πŸ™‚

  496. Reply
    admin April 14, 2019 at 6:21 am

    HI Steve.

    The down east would be more comparable performance wise to the HL, but not far off the Clarity.

    Its all about the jetting man… look at the clarity, all small low flow jets and a few mid flows…

    then look at HL, now we have a good mix of high flow and low flow jets.

    then go to Twilight and now its almost all hi flow therapy massage jets but when you start getting this many hi flows you need flow control so you can divert all the water from one fo the big pumps tot he seat… so it gets expensive because not only are the jets 3x more but the flow control adds a lot, but you got great 2.5″ neck and trap jets and the monsters in the floor which again you can put a whole pump to.. they just kill it for knees, legs, feet, and even lower back.

    the MPL has the same main captains seat as the TS but its really more of an all-round tub, very flashy and I do like how they have one whole seat set up with little jets than the main seat set up with all hi flows… both are great but my preference for massage (which is all I use my tub for) is the TS.

  497. Reply
    admin April 14, 2019 at 6:16 am

    Shit dude I got nothing in your area πŸ™ I would say Maxx I suppose only because the Hot Springs is one of my least favorite because of the parts and the shell and the HD foam, and the Pinnacles I have personal experience with because some guys dumped a pile here then ran away and we service them and they’re just not great.

    Man with the strong US dollar I would go to Niagara Canada buy one and bring it in and pay duty at the border… There are a couple local service guys around you that can deal with service…

    Phone: 905-684-0770
    info@niagarahottubs.com
    http://www.niagarahottubs.com

  498. Reply
    admin April 14, 2019 at 6:12 am

    Hi Art

    The jacuzzi spas IMHO are overpriced mid grade spas that spend way too much on brand awareness, marketing and all the other bullshit that dominates sales. Just the parts list alone would have me running for the hills, I would never buy or sell a brand using proprietary parts its a total scam in my opinion.

    The TS or the MPL have the same main therapy seat with the 3.5″ hi flow neck and trap jets and the monster jets, I prefer the Twilight because you get better performance out of 2 big pumps compared to 4 smaller ones and the configuration lets you flow more water through the main seat but I’m splitting hairs.. They both are great and I do like that the MPL has one seat with all the small jets and then one with all the big hi flow therapy jets.

    Personally i only uise the main corner seat because for me a hot tub is all about massage, I also liek the big open footwell int he TS because i sit in it and use the monster jets for my lower back πŸ™‚

  499. Reply
    admin April 14, 2019 at 6:06 am

    That’s a good price on that tub man.

  500. Reply
    admin April 14, 2019 at 6:01 am

    Haha! I’m you dude, 52 broken and racing kayaks at the old guy national level πŸ™‚ I’m dumb as a stick sometimes…

    I’m gonna hit you up directly I can get you sorted out down there.

  501. Reply
    admin April 14, 2019 at 5:58 am

    Hi Cassi.

    I would not have the Integrity on my short list, IMHO it’s a cheap spa not a great price on a good spa.

    Catalina would be a better option for sure, I have not seen one in a while and have reached out to them but they must be oblivious because if they were even a little bit on the ball and the guy who is talking to 100,000 hot tub buyers a year called they would be falling over themselves to get on my good side πŸ™‚ lol

  502. Reply
    admin April 14, 2019 at 5:54 am

    Hi Irene

    This is a weird one… The maximum temperature is 104, but with the Balboa system on that spa when the temp drops even I fraction of a degree it will show 103.

    get an independant temperature sensor and check the temp I bet you are damn near 104.

  503. Reply
    admin April 14, 2019 at 5:51 am

    Hi Dee

    The problem is that the noise is because of the flow rate more than anything so the tubs that are moving a lot of water which is what you want for hi-end therapy massage can be noisy but typically they are only noisy if they are halfway, they quiet down a lot when they are all one way or the other. If you look you will find that the quiet ones or powering mostly small low flow High-pressure jets and the noisy ones are powering hi flow low-pressure therapy massage jets.

    You can’t win this one man you simply can not slam that much water through a diverter and not have cavitation noise.

  504. Reply
    admin April 14, 2019 at 5:45 am

    Hi Carla

    first-time buyers usually buy a lounger. We’re dry land creatures we like the idea of a lounger because I’m in dry land the very comfortable it support your weight you can recline.

    In water environment you’re floating you don’t really appreciate a long torso, second-time buyers.

    Brand-wise I don’t really like any of them.

  505. Reply
    admin April 14, 2019 at 5:41 am

    That really depends.

    If that’s Canadian dollars it’s an awesome price. If that’s US it’s too high

  506. Reply
    admin April 14, 2019 at 5:40 am

    hi Ida.

    And you’re very you’re right near the Master Spas Factory which is in Fort Wayne Indiana.

    Often times at the factory level you can go in and buy seconds and two lines discontinued in what they called blemished models. These are usually models with little imperfections nothing structural but you know cosmetically they might have a little Mark on them.

    And you can use to get great deals on them.

    The other thing is if you’re right beside the main Factory you know you’re going to get taken care of there’s no way they’re going bad stuff happen in their local market.

  507. Reply
    admin April 14, 2019 at 5:35 am

    Hi Charles.

    Didn’t know there was a local dealer in Austin but I have 4 independant service guys down there so if you ever have problems with service hit me up and ill hi[ook you up with a good guy.

    The tubs are very different… the TS is full of the expensive hi flow therapy jets, has 3.5″ neck jets and twin 10″ master blasters, it is a performance monster, the Nautilus is really more of a mid-end performance model with mostly the inexpensive low flow jets and only about half the number of good jets that the TS has.

    From a build standpoint again the TS is better and the big problem I have with the D1 is that since it got taken over by the jacuzzi group they are filling it with proprietary parts which for me is a deal breaker, the TS has the top OEM parts you can buy.

    IMHO the D1 is overpriced mid grade spa with a lot of fancy branding, marketing, and BS. The truth is these heavily branded models typically are not great spas they spend too much on the marketing and not enough on the spa.

  508. Reply
    admin April 14, 2019 at 5:25 am

    Hi Archie

    They are good spas from a build standpoint and have the standard mix of high flow and regular jets that you typically see on upper-end spas. they use a hand-rolled shell, clamp the plumbing lines and use the Icynene foam insulation system.

    They really fit tall people well and performance wise have good jet pressure. I’m not 100% sure the Hp rating on the pumps but believe they are 4.5hp. Don’t get too concerned with the pump Hp rating, despite all the marketing BS around pumps most use a 10-12 amp 240v motor the end pressure on the jet has as much or more to do with how efficient the spa is plumbed and for the most part most tubs flow good pressure unless they are putting 100 jets in without flow control.

  509. Reply
    admin April 14, 2019 at 5:20 am

    So Balboa is not the brand of hot tub it is the brand of the heating and control system, it’s a good system, my top rated in fact.

  510. Reply
    admin April 12, 2019 at 2:01 pm

    Hey Nancee

    The lifter for the covers on the 240 is tricky but your local dealer should have options.

    I would try the spa marvel its as good and cheaper.

  511. Reply
    admin April 12, 2019 at 1:51 pm

    Hey Jenn

    Sorry for the delay I was volunteering and had to feed and drive around 8 15-year-olds for the past month. been flat out πŸ™‚

    warranties…

    1. make sure they are not prorated.
    2. find out up front if there is a call out charge and how much.
    3. watch for “lifetime” its a scam… it’s not defined legally, could be the lifetime of the product…

    also dont take the warranty as an indication of quality…

    look at it this way… if I make a crappy tub and know its gonna start to fail at year 3 and cost $300 every year for failures I just add $900 onto the price and put a 5 year warranty on it πŸ™‚ still a shitty tub and I just covered the cost of the failures by charging you more… It’s what a lot fo the expensive brands do… They are mid grade spas with a high failure rate and have the best warranties in the business πŸ™‚

  512. Reply
    admin April 12, 2019 at 1:45 pm

    Sorry for the delay I’ve been volunteering all month for a bunch of kids at spring training.. damn near killed me πŸ™‚

    good price man

  513. Reply
    admin April 12, 2019 at 1:44 pm

    wow its like a twilight 7 without the monster jets πŸ™‚

  514. Reply
    admin April 12, 2019 at 1:42 pm

    Hi Nancee

    Sorry for the delay I was volunteering for a bunch of athletes at spring training and spend the last 10 days feeding and mentoring 8 15-year-olds then driving across country with a load of racing kayaks πŸ™‚

    The guys at crocker are good lads any will do πŸ™‚

    look at the jetting, if massage is the goal get lots of pumps and big jets. see this article.

    hard wired stay hot longer when you are in them and have more powerfull pumps.

    not sure about Cape Cod shops πŸ™

  515. Reply
    admin April 12, 2019 at 1:38 pm

    Thanks, Larry

    we use a local dealer when we do these deals in an area where there is no dealer, the reality is great dealers are about communication, information, and knowledge not proximity!

  516. Reply
    admin April 12, 2019 at 1:35 pm

    I was a big fan of Aquafinesse because the enzymes were not great but Spa marvel hit it and they are dead even in my opinion. I have moved most of my customers over to it and they are happy.

    bypass the softener.

  517. Reply
    admin April 12, 2019 at 1:34 pm

    put steel wool in any hole you think they might have gotten in. spry a little expanded foam to keep it in place they hate it and won’t chew through it

  518. Reply
    admin April 12, 2019 at 1:32 pm

    Hey Andy!

    sorry for the delay I was away!

    yeah for aches and pains the good therapy tubs make a world of difference show her this video πŸ™‚

    the artesian or the master are good spas.

  519. Reply
    admin April 6, 2019 at 11:22 am

    Man Rochester is a mess, all the big heavily branded shit heads have that market sewn up.

    The Coast and the Bullfrog are the only two I would touch the other ones are full of proprietary parts and spend more on bullshit marketing and branding than they do on the ho tutb πŸ™‚

  520. Reply
    admin April 5, 2019 at 8:33 am

    Hi Jenn

    Most review sites are pay to play πŸ™‚ if you advertise you get on the list and the more you advertise the better you rank. this crazy world we live in is all smoke and mirrors especially when it comes to marketing and branding.

    I don’t rank those tubs very high because if I cut through the marketing and look at what they are spending n the hot tub and then try and justify the retail pricing the big branded heavily marketed brands always end up being mid-grade for insane high pricing all based on the money they put out for the advertising, branding, marketing instead of the actual build quality and money spent on the actual product.

    lest just look at Hot Springs… 1st off when I went through hundreds of comments in discussion forums in the section asking for help fixing broken hot tubs these guys were the worst by far… There were a hugely disproportionate amount of people asking for help for broken tubs… There are two reasons, 1. The parts are not the top end they are a IMHO a lesser quality proprietary part and 2. Because of the parts scam and the goofy build a lot of independent service guys won’t touch them. then let’s look at the actual spa build…

    The shell is an inexpensive thinner shell that they then support using poly based foams that harden into a rock when they cure. so they spent way less building the shell and spent less using a cheaper foam, in the end, it made the shell okish again nowhere near as expensive or as strong as a hand-rolled fiberglass shell and the insulation R-value okayish but at what cost??? the cost to the end user is a spa that when it leaks is crazy expensive or in some cases almost impossible to fix because you can’t find or fix the leak without removing the spa and putting it on a test bench and spend hours chipping out this hard foam which not only is a nightmare but now weakens the structure of the shell… all to cut costs of producing the shell and insulation system! even their top tubs have mostly low flow inexpensive jets and a few of the high flow jets and that goofy noisy clunky wave jet which is no more expensive than any large jet. WHERE IS THE JUSTIFICATION FOR THIS TO BE PRICED AS A SUPER HIGH-END HOT TUB??? The truth is the cost to produce this tub is the same as most of the mid-grade tubs out there but because they are ultimately a marketing company and a great one at that the supporting sales bunf, branding, advertising, etc give the perception that it is a superior spa… its the crazy bullshit marketing world where the reality has little to do with the truth… Why I hate this kind of manufacturer is not because they are the worst spa they aren’t, they are arguably as good as most of the stuff out there but they are nowhere near as good as the really well-made spas that you can buy for a lot less money πŸ™‚

    That being said with a great dealer that knows the ins and outs of the brand you can have a good run, but these goofy brands are very dealer-centric, you need a great dealer with years and years carrying this brand. You’re still going to overpay for what you get and you are going to overpay for parts down the road.

    If you want to buy local then Black Pines sells Artesian, they are much better built, better performing, and use great reliable OEM parts you can get easily… This is a much better scenario for the end user… There are also piles of independent service guys in the area because a lot of hot tubs there are bought from event sales. so again sticking with a brand with a standard OEM parts list you can get good service from the local guys.

  521. Reply
    admin April 4, 2019 at 10:01 am

    for this scenario get a good roto mold, they take a beating and work well. ill send you some options.

    check yer email.

  522. Reply
    admin April 4, 2019 at 9:58 am

    crocker for some reason private brands the line… but yeah its the same spa. it’s a CLarity Balance 8

  523. Reply
    admin April 4, 2019 at 9:56 am

    Hey jean

    I’m gonna tackle swim spas this year but the reality is they are just big hot tubs so 90% of the info is 100% transferable.

    The only extra thing is the flow rate for the swim jets.

    The H2x for home use is my top tub, build wise, insulation wise parts wise, and flow rates unless you are like a high-end competitive swimmer than the Phelps

    hit these guys up:

    Master Spas of Northern WI
    Remove
    Details from Google Maps
    2138 W Wisconsin Ave, Appleton, WI 54914
    masterspaswi.com
    +1 920-727-1700
    4.4View in Google Maps

  524. Reply
    admin April 4, 2019 at 9:52 am

    Hi Guys

    Yeah right around $800 to a grand is right for electrical… Its what I charge πŸ™‚

  525. Reply
    admin April 4, 2019 at 9:50 am

    Both good spas from a build standpoint and the Santa Cruz are above the HL628 for performance but below the TS 6.2 https://www.masterspas.com/twilight/ts-62

    I would not go with a lounger in these small tubs… Only first time buyers buy loungers πŸ™‚ second-time buyers around 80-90% of the time opt for no lounger… loungers are dry land thinking in a water environment you are floating… you don’t notice the benefits of a lounger and they take up tons of space and you always have to hold on to keep from floating away… you want great massage got to the TS67.25… way better neck jets with the 3.5″ mid flows instead of the usual 1.5″ low flows and they have the monster jet which is great for legs feet and even lower back if you sit in the well.

  526. Reply
    admin April 4, 2019 at 9:44 am

    Hi Myra

    I toured the H2X factory last year.. they do clamp the lines, and hand roll the shells and use the top OEM parts and good insulation, they are arguably the top swimmer out there. They invented swimmers, and they worked with Michael Phelps and Bob Bowman his coach to design good flowing swim spas, the H2X gained a lot of really good tech from the development of the Phelps swim spa line for the pro swimming industry. It wasn’t just an endorsement deal it was a collaboration to design a top end swim trainer… these guys are miles ahead in the swim spa game…

  527. Reply
    admin April 4, 2019 at 9:40 am

    Shit 10-12k should get you almost anything… def an HL or maybe even a twilight if they have a demo unit…

    check these guys out for sure:

    Master Pool & Spa
    Remove
    Details from Google Maps
    6415 Wayzata Blvd, St Louis Park, MN 55426
    http://www.masterpoolandspa.com
    +1 952-253-0665
    4.4View in Google Maps

    Minnesota hot tubs also sell bullfrog and Nordic which is just out of my top list but better than the rest of the crap around you πŸ™‚

  528. Reply
    admin April 4, 2019 at 9:35 am

    Hey, we both live near fall river!!! my Fall River is in Canada though πŸ˜‰

    Locally I would only look at the Nordic spas they sell them at Nordic – Four Season Spas in Rehoboth and Apollo Pools and Spas in Lakeville.

    these guys are further away but a known quantity and they carry Getaway which is basically the same as Nordic with better insulation and thicker shells.

    Crocker Sales Co Inc
    http://www.crockersales.com
    Rick Wright Customer retailor specialists
    rw@crockersales.com
    Dealers # +1 781-933-2006
    Remove
    Details from Google Maps
    9 High St, Woburn, MA 01801
    http://www.crocker-sales.com
    +1 781-933-2006
    4.3View in Google Maps

  529. Reply
    admin April 4, 2019 at 9:22 am

    Hey Todd

    Arctic, Coyote, Hot Springs, Freeflow are great marketing companies making what I feel are overpriced mid grade spas with way too much bullshit marketing, spin, and branding πŸ™‚ they are full of mid-grade proprietary parts which for me is a deal breaker and that doesn’t even get into the build quality which again IMHO is middle of the road at best.

    if you stay local the only one I would consider on my short list would be the Bullfrog from The Great Escape in Davenport other than the shell its a good tub and way better than the other ones you mentioned. then a little further out you have Nordic from Anderson pool in Ottawa, and then these guys in Bloomington is my nearest known dealer…

    Backyard Living
    Status: HTU All-Star

    I have personally met these guys and spent a few days with them, they come highly recommended.
    Phone: 309-433-9047
    backyardliving2011@hotmail.com
    Remove
    Details from Google Maps
    902 IAA Dr, Bloomington, IL 61701
    backyardlivingil.com
    +1 309-433-9047
    View in Google Maps

  530. Reply
    admin April 4, 2019 at 9:16 am

    Hi Myra

    Sorry for the delay in responding, this site is so busy now… and I’m chaperoning 8 – 15 yr olds at spring training in Florida! man, they eat a lot πŸ™‚

    Im with you, education and real information is scarce in this world of spin, marketing, and half-truths… does my head in πŸ™‚

    Other than build quality (exact same things as a hot tub) the swimmers need depth…. especially for low impact recovery work… the H2X line and the Phelps lines do the deepest tubs out there, its the difference between being up to your belly button in water or up to your neck….

    Inside or outside but obviously make sure the outside ones have insulation… I’m in Canada and swim outside all year in mine πŸ™‚

    hit these guys up and tell them Chris says Hi I know these boys personally they will take care of you and if they don’t ill beat them with a stick and make them take care of you πŸ™‚

    Master Spas of Northern WI
    Remove
    Details from Google Maps
    2138 W Wisconsin Ave, Appleton, WI 54914
    masterspaswi.com
    +1 920-727-1700
    4.4View in Google Maps

  531. Reply
    admin April 4, 2019 at 9:10 am

    Hey ken go see these guys

    Atlas Spas & Swim Spas
    tim@atlasspas.com
    Remove
    Details from Google Maps
    4801 W Park Blvd Unit 448, Plano, TX 75093
    http://www.atlasspas.com
    +1 469-707-9004
    4.6View in Google Maps

  532. Reply
    admin April 4, 2019 at 9:09 am

    No worries man let me know how it turns out, and hot me up if you have any issues

  533. Reply
    admin April 4, 2019 at 9:08 am

    Hey Craig

    The Artesian is way better than the Hot springs for sure…

    there is a Master guy here:

    Atlas Spas & Swim Spas
    tim@atlasspas.com
    Remove
    Details from Google Maps
    4801 W Park Blvd Unit 448, Plano, TX 75093
    http://www.atlasspas.com
    +1 469-707-9004
    4.6View in Google Maps

  534. Reply
    admin April 4, 2019 at 9:03 am

    Hey man!

    The only thing around you is in Chean but they sell Jacuzzi, I’m not a fan of these guys… big branding and advertising and fancy marketing covering what in my opinion is a mid-end tub that is massively overpriced.

    There is also an independent spa service guy near you I’m gonna reach out and see what he can do.

  535. Reply
    admin April 4, 2019 at 8:56 am

    hey dude!

    I did ten years in the UK down in West Sussex, both my kids were born there πŸ™‚

    In general, the Marquis is decent I have some concerns about the build quality after that vector 21 I saw… I would say the Master is better for quality control for sure and the HL is a nice tub, good mix of regular and high flow jets. I’m big on full foam but I’m in Canada mate… gets bloody cold here, I know most of the UK is fairly temperate by comparison so not as big of an issue and even the partial foam they do is pretty thick

  536. Reply
    admin April 4, 2019 at 8:43 am

    I would choose Marquis over the Hot Springs for sure… Hot Springs is a great marketing company putting out what I consider a mid-grade way overpriced spa… Their entry level stuff is ok but man I looked at them last week… The shell is not self-supporting and they use pedestal supports and high-density foam to hold the shell together! the big issue here is when they leak yer screwed.. That foam turns into a rock and finding and fixing them is a massively expensive nightmare… They also use proprietary parts which IMHO is a total scam…

    Once you get outside of an hour you are out fo the effective range of most dealers… so after an hour they are gonna use local service or electricans for fixing. so make sure you stick with good OEM parts…

    I like the Master, well built, good parts and they have a factory direct support network if you have no local dealer, the Marquis and the artesian (Artesian dealer near Burlington) use the same parts and build method but no factory direct support so you need a good dealer…

  537. Reply
    admin April 4, 2019 at 8:32 am

    Not a fan of Jacuzzi at all. there are two types of hot tub companies… Guys building great hot tubs and guys building great marketing companies πŸ™‚ The marketing guys spend scads of money on the branding, the advertising, and the bullshit and put out mid grade spas at massively overpriced retail pricing and they are full of Proprietary parts. these companies are great at making profit but mid-grade at making hot tubs.

  538. Reply
    admin April 4, 2019 at 8:27 am

    D1 was bought by the group that bought jacuzzi Hydropool etc etc… not a great start.

    last I looked they were a great marketing company building a mid-end overpriced spa… it had a cradle supported shell and Gecko heating and control system… Now that that group owns them it’s likely they have or will move over to a proprietary parts list because that’s the way these marketing guys do it…

  539. Reply
    admin April 4, 2019 at 8:23 am

    Awesome ill but the Tomken on my good guy list, I like both brands from a build quality standpoint, from a performance standpoint eh BC stops at the mid-end I wish they build a serious performance tub…

    what did you buy?

  540. Reply
    admin April 4, 2019 at 8:21 am

    Sorry for the delay

    I’m chaperoning 8- 15 yr olds at spring training… stretched a little thin this month!

    The only two brands I would buy would be an Artesian from Coastal pool and spa in Placentia or the Marquis from Marquis hot tubs in Camarillo.

    There are almost no retailers left in LA for hot tubs the only guys surviving are the heavily branded lines with the massively overpriced mid grade units with huge margins… fools tubs…

    West Coast buys most of their hot tubs from shows, event sales or the net… There are tons of independent service companies down there so as long as you stay away from the crap with all the proprietary parts you are fine… Ignore filtration bullshit, all hot tubs filter well funny I have just done a video on this point… stay away from the little low flow circulation pumps and don’t buy any of the fancy chemical reduction systems… Salt, UV, etc etc it’s not that they are horrible but the lowest chemical easiest to run systems are the Enzymes like spa marvel or the mineral systems like aquafinesse and you can run them on any tub.

  541. Reply
    admin April 2, 2019 at 3:38 pm

    Hye Tim.

    Man, that’s a close one I would have to say the Cal if and only if you order the full foam upgrade and make sure its the Balboa control and heating system, they use Waterways on the cheaper end…

    I don’t like the hot springs, great marketing but a mid-grade shell supported by high-density foam instead of hand rolling a good fiberglass shell and that means you are screwed if you get a leak because that bloody foam turns to a rock when it hardens. They also use proprietary parts and that is a just a scam, its what killed the appliance industry follow the links for more information on why I am totally against proprietary parts, they also use circ pumps and the damn things filter way less water than the hi flow systems and fail way more aften… Hot Springs is the best at old-style marketing, branding, and spin but the reality is IMHO its a mid-grade spa with a price tag of twice what its worth to cover the cost of all that marketing… hell its one of the brands that got me pissed off enough to start this site πŸ™‚

    Go see these guys!

    Home Innovations Spas
    paulwalz@spasonline.com
    Remove
    Details from Google Maps
    2001 NE-2, Lincoln, NE 68502
    spasonline.com
    +1 402-421-2922
    4.8View in Google Maps

  542. Reply
    admin April 2, 2019 at 3:29 pm

    Hey Julie

    Thanks for taking the time to say hi!

    You can’t go wrong with either of those tubs from a build quality standpoint, they are basically built the same with most of the parts, insulation and fabrication standards the same.

    Performance wise they are vastly different. The Beachcomber is mostly low flow jets and no flow control and little or no neck jets system and no serious foot massage. the TS is a massage spa with almost all the expensive hi flow therapy jets, 3.5″ high flow neck jets and the master blaster jets with dual flow control… I can tell you never wet tested… they are chalk and cheese from a performance massage standpoint the TS flows as much water through the main captain’s seat as the whole BC virtually.

    Hybrid is old tech, I remember 30 years ago most tubs had the equipment outside but they all put it inside for 3 really good reasons…

    1. in a power outage you equipment can freeze really quickly if it’s under that stupid step if it’s under the hot tub is basically sitting under a massive hot water bottle and is good for ages!

    2. how much sense does it make to spend all that money for all that insulation and then pump your hot water outside fo that insulation envelope into a virtually uninsulated step???

    3. You can not reclaim the waste heat from the pumps if they are outside the tub! this is massive the heat generated from those motors is huge!

    ts old outdated tech and the only reason they still do it is that no one else does so it gives them a unique selling feature so if they can convince you it is a good thing then they sell you a tub πŸ™‚

  543. Reply
    admin April 2, 2019 at 3:17 pm

    Hey Rob.

    based on this question I did a video and am adding a section on filtration to the site πŸ™‚

    I’m gonna email you a sneak peek link πŸ˜‰

    The long and short of it is no… it’s 99% bullshit marketing… All filters are out of reach unless you are determined:-) when you take the filter out of the pressure filter housing the exact same amount fo stuff falls out of the filter into the canister and then when you put the new filter in there is loads of that debris in the center of the filter tube and it gets blown into the tub as soon as you turn it on anyway πŸ™‚ the downside to this older technology is you are filtering water on the pressure side of the pump after it goes through the equipment which means all that debris goes through the equipment first!!! The modern filtration systems filter on the suction side… exact same flow etc except it filters before the equipment… so it reduces the amount of crap going through the pumps and heater…

    Also, remember filters have almost nothing to do with the cleanliness of your hot tub’s water form a bacteria and virus standpoint… That’s water chemistry filters in hot tubs just remove debris… and they all work well πŸ™‚

  544. Reply
    admin April 2, 2019 at 3:10 pm

    They are not a bad tub, just out fo my top 5 but better than most of the junk out there.

    frankly, unless you go to Pittsburgh it’s likely your best option.

    let me know if you want to buy direct I can usually get you good options in remote areas like this where there are few brands.

  545. Reply
    admin April 1, 2019 at 6:37 am

    Hey Drew

    I saw one yesterday in Florida and had a good look. It likely offers a slightly better flow at the manifold but its minor and does not address any of the other issues or offer any significant advantages. its still not a bad spa overall, but its claims of reduced pipe means it should be cheaper not more expensive and the claims of increased efficiency because of less pipe is not really back up by the science, The neck jets are all the low flow 1.5″ which just do not cut it for shoulder neck and there are no great foot blasters at all. That together with the ABS plastic pedestal supported shell means it will always just hover on the edge of my top 10 but never likely quite make it… there are better-built better-performing spas for less money. see review here

  546. Reply
    admin April 1, 2019 at 5:53 am

    Hey Mark.

    first, in Calgary, go see the gals at Empress Hot Tubs. they carry good brands and take good care of customers.

    Used is always a risk but can be done. the key is getting a good used spa… it needs to be up and running and pay the $150 to have a service guy go out and look it over.

    do at least these things… remove sides, have a look around leaks or evidence of past leak repairs are a warning. look int he equipment area, shoot piictures and send them to me or get a tech out.

    Empress Hot Tubs & Swim Spas
    I know Jacqueline well and we work closely together, she has helped out a lot of people for me.
    Remove
    Details from Google Maps
    1502 Meridian Rd NE, Calgary, AB T2A 2N9, Canada
    empresshottubs.com
    +1 403-457-5774
    4.2View in Google Maps

  547. Reply
    admin April 1, 2019 at 5:48 am

    Hey Evan

    The entry-level Hot springs are not bad, last I looked they use a simple reliable parts list on that line and they are priced well. It’s their upper-end that’s the scam IMO πŸ™‚

    also refurbished with a warranty or used if you are a handyman can be good options.

  548. Reply
    admin March 30, 2019 at 10:11 am

    both good spas definitely not in the nightmare group and both right on the edge of my top 5 group.

    have a boo at these guys too:

    Master Pool & Spa
    Remove
    Details from Google Maps
    6415 Wayzata Blvd, St Louis Park, MN 55426
    http://www.masterpoolandspa.com
    +1 952-253-0665
    4.4View in Google Maps

  549. Reply
    admin March 30, 2019 at 10:09 am

    Hi!

    Funny name! ill call you needy for short πŸ™‚

    That price literally made me spit my coffee all over my laptop, I’m sending a cleaning bill πŸ™‚

    I am not a fan at all, in my opinion, its a mid-grade spa, like most of the brands out there. The one I tore apart in January the shell was a mid-grade cradle supported shell, there were no clamps on the plumbing and that reflective insulation system would never meet code for a house in any cold climate so its not good enough for a hot tub unless you live in a temperate climate…

  550. Reply
    admin March 30, 2019 at 10:01 am

    Artesian, they are both close though neither is a nightmare and they build using the same techniques and good OEM parts.

    Griffin pools sell marquis and Bullfrog which are both decent brands as well.

  551. Reply
    admin March 30, 2019 at 9:56 am

    Hi Chelsea

    finally an easy one πŸ™‚ (not you! your comment πŸ™‚

    go see these guys they are one of the oldest and largest and I know them personally they do a good job and sell my top recommended brand

    Aqua Spas
    Remove
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    6024 S College Ave, Fort Collins, CO 80525
    aquaspasinc.com
    +1 970-226-3353
    3.2View in Google Maps

  552. Reply
    admin March 30, 2019 at 9:54 am

    Hi Isaiah

    The Marquis for sure, the Hot springs in my opinion is a great marketing and advertising company and builds a mid-grade overpriced hot tub to cover the huge costs of these old school marketing and advertising methods πŸ™‚

    I looked around the area and the best comparison for the Marquis would be these guys:

    Master Pool & Spa
    Remove
    Details from Google Maps
    6415 Wayzata Blvd, St Louis Park, MN 55426
    http://www.masterpoolandspa.com
    +1 952-253-0665
    4.4View in Google Maps

  553. Reply
    admin March 30, 2019 at 9:39 am

    Hi Rita

    The Marquis for sure, Hotsprings is one of the brands that specialize in great branding and marketing instead of building great hot tubs. The shell is not great and on their high end, it’s actually supported by a closed cell structural foam! that’s insane, no one does this anymore because if you ever get a leak its near impossible to find and fix. I’m also 100000% against the proprietary parts scam being run by some of these guys this is what killed the appliance industry you need to stick to a good OEM readily available parts list read this… Its funny I spent an hour with a HotSprings dealer that has been selling the line for 20+ years, i went over that line and there is zero justification for the insane pricing other than the fact that they spend so much of their customers money on old school dodgy marketing and branding tactics… In my opinion, it should be a mid-priced spa, it is nowhere near as well built as the top brands.

    The Marquis is a funny one, I was recommending the brand for a long time until I got ahold of a Vector spa and tore it apart, loads of quality control issues including a plumbing leak, 2 faults, and some big quality control issues. If you go with these guys stay with their regular lines because on top of everything the vector has a lot fo proprietary parts…

    A good comparison for the Marquis would be the Master it’s built the same, with virtually identical parts from the same manufacturers and uses the same manufacturing techniques that I insist on for a tier one ranking but they have better factory direct support, and from what I have seen a lot better QC

    Above & Beyond
    Remove
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    203 Armour Rd, Kansas City, MO 64116
    aboveandbeyondkc.com
    +1 816-421-4011
    3.9View in Google Maps

  554. Reply
    admin March 30, 2019 at 9:29 am

    patio stones with a properly prepared crusher dust base are perfectly adequate.

  555. Reply
    admin March 30, 2019 at 9:20 am

    Hi Marnie

    The great price point tubs are just cheap, the price seems cheap but when you put them up against well built well-insulated swimmers they aren’t cheap.. they end up being more expensive because of costly repairs and heating costs.

    The Coast is decent and there is an Artesian dealer in Courtney but man the H2X swimmers are my goto and there is a local service agent called G&Z right beside you so as long as you stay away from brands running the proprietary parts scam you should be fine.

  556. Reply
    admin March 30, 2019 at 9:14 am

    Yeah, I like their build quality and parts list they are the top of my top 5 list.

    There is very little around you but there are 3 service companies so as long as you stay away from the brands running the proprietary parts scam you should be fine.

    there is apparently a factory direct sales office near you they might be able to help.

    Factory Direct sals
    Master
    888-315-7727
    Remove
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    51 Railroad Ave, Cheshire, CT 06410
    View in Google Maps

  557. Reply
    admin March 30, 2019 at 9:11 am

    Coast does it all right on paper but plagued by quality control issues, I’ve spoken to dealers and they report the same, also spoke to the factory and they insist they have fixed the issues.

  558. Reply
    admin March 28, 2019 at 9:06 am

    Wow, 2 requests on a row for a small distributor… if I was a cynic I would say I’m getting shopped πŸ™‚ I can hot you up with good direct pricing if that s the route you wanna go. I have several good service guys in and around Montreal listed with the site.

    Hit Theresa up on this number she can help you.

    Hot Tub Universe
    Remove
    Details from Google Maps
    3 Holland Rd, Fletchers Lake, NS B2T 1J3, Canada
    http://www.hottubuniverse.com
    +1 902-576-5115
    4.8View in Google Maps

  559. Reply
    admin March 28, 2019 at 8:58 am

    Hey Frank. they are a distributor but they don’t have a showroom or anything.

    I can get you direct pricing in Montreal. Ill hit you up on email.

  560. Reply
    admin August 19, 2018 at 1:17 pm

    Hey Franck

    Sp is not a master dealer anymore, they will have to buy that from me πŸ™‚ they do this then try and upgrade you to a “better line” for free.

    i like the 8,2 better… more pumps don’t make a better performing tub. https://hottubuniversity.com/small-pumps-large-pumps/

    email me chris@hottubunioversity.com

    tell me the prices you got quoted

  561. Reply
    admin March 28, 2019 at 8:25 am

    Hey Ronald

    Not too often I get a guy in my back yard πŸ™‚ it’s funny I get about 100,000 hot tub buyers from around the world coming to me for advice but I only just started to get good google rankings in my area πŸ™‚

    I have about 200 customers in the Moncton area and a few in St Stephen and saint john.

    The Dynasty I am not a fan of at all… see this review.

    The strong is the review that kicked off this whole thing πŸ™‚ see it here:

  562. Reply
    admin March 28, 2019 at 8:20 am

    The tropic seas for sure. Both models are similar for performance, they use the same control and heating systems and both use good OEM parts, both glue and clamp the plumbing and use good insulation systems but the Artesian has a hand-rolled fiberglass self-supporting shell with a vinyl ester resin core… awesome!! the BF uses a cheaper pedestal supported ABS plastic shell.

    If you want a good comparison for the Kona look at these guys:

    Hot Tubs Inc
    Kevin Greenwood
    340-417-8728 kgreenwell@hottubsinc.com
    Master spa Micheal Phelps. Sam Greenwell daughter. I have spent me than a few days with Kevin the owner over the years and these guys run a great program and carry one of my favorite brands.
    Remove
    Details from Google Maps
    1925 Norfolk Dr, Owings, MD 20736
    http://www.hottubsinc.com
    +1 410-257-6513

  563. Reply
    admin March 28, 2019 at 8:12 am

    Hey Nick

    The skirting is mainly aesthetics they are both well made durable products.

    The UV is better than the old salt systems, or other onboard systems but my argument is always that none of the onboard systems are as good as the aftermarket stuff… That tub comes standard with eh ion filter and ozone.. Go to spa Marvel and you will be lower chem and easier to manage water.

    WiFi is plug and play.

    Nick if a company has routine upgrades for their controllers its because they are making a shitty proprietary part that is not working and needs patches πŸ™‚ this is very simple from a control standpoint and its why I insist on Balboa contriols, all the top tubs use them and they are reliable and easy.

    All spas get some air from the control area, most modern tubs are pretty well sealed against vermin intrusion.

    We use patio stones with a 4″ tamped crusher dust base… you don’t get freeze-thaw cycles under a hot tub so you don’t get heaving… concrete would be overkill and 4″ would be fine but make sure it is level… sounds like a dumb statement but most concrete is poured with a grade to allow water to run off… not good for a hot tub πŸ™‚

  564. Reply
    admin March 28, 2019 at 8:03 am

    Hey Richard.

    Bullfrog is just out of my top group mainly because of the cheap plastic shell, nothing beats a good vinyl ester resin cored hand rolled self-supporting fiberglass shell… They are expensive but last forever.

    hit Adam up at Atlanta spa and leisure these guys do a great job, they carry American whirlpool Maxx and vita that I do not recommend and Master that I do recomend.

    Atlanta Spa & Leisure

    Remove
    Details from Google Maps
    4305 Northeast Expy, Doraville, GA 30340
    http://www.atlantaspa.com
    +1 770-939-8000
    5.0View in Google Maps

  565. Reply
    admin March 28, 2019 at 7:56 am

    yep ill email you some stuff

  566. Reply
    admin March 28, 2019 at 7:52 am

    Hi Linda

    Round is tough for sure, they don’t make them much because the footwell space gets so limited they are very cramped hot tubs.

    Definitely the Nordic of those two brands. Sundance recently was acquired by the same corporate mess that bought jacuzzi, hydro pool, D1 etc, these types of companies have a great corporate business model for profit but overpriced mid-grade products full of proprietary parts in a lot of cases…

    The Nordic is just well-built reliable reasonably well insulated and has a good reliable readily available parts list.

  567. Reply
    admin March 27, 2019 at 1:40 pm

    The nearest dealer I can find is Guelph. on some brands that’s ok but on Artesian they have zero customers direct support so you really need a dealer or other resource to help you through. and I suspect you will not get one for that money. They come from Las Vegas.

  568. Reply
    admin March 26, 2019 at 10:22 am

    Hey Brandon

    Price wise they should be similar. on paper, both are built the same. I have not torn a Coast apart or toured the factory. I have done both on Master, artesian, cal and a few others. Unless I see it all first hand it’s hard to say for sure and Coast has loads of bad internet press.

    The curve is a mixed bag…. these trendy looking tubs really date your purchase, the style is just that a current style and will go out of fashion and look dated… I always thing style and fashion are for short term purchases… cover is also a pain to get on and off and a lot more expensive.

    try these guys as well

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
    Remove
    Details from Google Maps
    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    2.9View in Google Maps

  569. Reply
    admin March 26, 2019 at 10:16 am

    Hey Jeff

    it’s only worth it if massage is your goal… I mean its a nice spa regardless but what your paying the extra for is high-end massage.. so if that important to you then yes. its a good price anything under 10k is great.

  570. Reply
    admin March 26, 2019 at 10:14 am

    Hey man

    they are all pretty good but every year you can find an instance on almost any brand where a critter got in, it’s usually not that big of a deal. Typically its mice you worry about they are the only ones small enough to sometimes get in. there are some tricks… tuck some steel wool in any opening you think might be an issue mice hate it and won’t go through it. but honestly, most spas are pretty tight.

  571. Reply
    admin March 26, 2019 at 10:11 am

    Both Can be used and the spa can be ordered without a circ pump.

  572. Reply
    admin March 26, 2019 at 10:10 am

    thanks, Paul I’ll email you over some info. this sheet will take into account the eco pure filter and the chems and give you an easy solution.

    You can buy the spa marvel here: the rest of the chems any local spa shop will have.

  573. Reply
    admin March 26, 2019 at 10:08 am

    Yeah good price doesn’t get any better it should be ~~$10k ish

  574. Reply
    admin March 26, 2019 at 10:07 am

    Hey Tom.

    I would rank those brands like this for build quality: the price on the Coast sounds solid man.

    Coast
    Marquis
    Bullfrog
    Jacuzzi

    there is also an artesian dealer near Placentia and a beachcomber dealer near Escondito and you have like a million service guys around you.

  575. Reply
    admin March 26, 2019 at 10:02 am

    Hey Robert.

    You don’t have any of my number ones near you. I have a beachcomber dealer, great build but mid-performance And a Marquis dealer but after the one I just reviewed I’m still on the fence about recommending them.

    You do however have 5 independent hot tub service companies around you registered with us, And I have deals I can get you through retailers around your area. It’s a good solution when you have a bunch of service companies around.

  576. Reply
    admin March 26, 2019 at 9:56 am

    Hey Mike

    Coast is out of Vancouver and on paper they build right but I have not seen the factory and the internet is full of complaints about quality control, also spoke to 2 ex-dealers who reported QC issues. also, these goofy shapes are cool now but date your purchase and make your cover an expensive pain in the ass πŸ™‚

    You have one of my all-stars there hit them up and look at the Twilight spas and the LSX spas. You also have an Artesian dealer in Sheffield.

    Best Buy Pools & Spas
    http://www.bestbuypoolsandspas.com
    Owners private info:
    Ted Baily or (Dallas) 440-623-7554
    ted@leisuretimewarehouse.com
    Remove
    Details from Google Maps
    731 Beta Dr, Cleveland, OH 44143
    +1 440-623-7554
    2.9View in Google

  577. Reply
    admin March 26, 2019 at 8:30 am

    Hey Steve.

    Never heard of them man, they have to be a tiny local guy and I love local but on this product, it’s usually a bad thing… These little guys don’t do enough volume to be able to innovate or even to adopt innovation when it comes down the pipe…

    I cannot find anything on what they build, type of shell, insulation etc etc. sorry man… is it cheap prices?

  578. Reply
    admin March 26, 2019 at 7:27 am

    Hey Rich

    For the swim spa use Aqua finesse, for the hot tub either aqua finesse or spa marvel.

    ill send you start up details.

  579. Reply
    admin March 26, 2019 at 7:23 am

    Hey Matt

    the price is reasonable but don’t order the circ pump or the Master Pur… just use spa marvel, its great, easy, lower chem, easier to manage water and cheaper πŸ˜‰ you might even twist his are for the wifi free but to be fair its a good price on that spa.

  580. Reply
    admin March 26, 2019 at 7:20 am

    The brands are well built and really a lot fo the choice comes down to the pricing and what you like. for 4 people the Getaway Ocos Rios or the Nordic Retreat are great inexpensive options.

  581. Reply
    admin March 26, 2019 at 7:16 am

    Hey, Roger, there is a Master dealer right beside you and I have about 5 service companies that specialize in hot tub service all within your area, you should be fine.

    Check these guys out…

    Fraser Valley Hot Tubs
    Master Dealer
    Remove
    Details from Google Maps
    32912 Mission Way unit 10, Mission, BC V2V 6E4, Canada
    http://www.fraservalleyhottubs.com
    +1 604-618-4198
    View in Google Maps

  582. Reply
    admin March 26, 2019 at 7:13 am

    Clearwater is middle of the road, Just the insulation is enough to make me run for the hills. there are no shortcuts or miracles… it’s crazy… we would never have this conversation in a regulated industry like the home building industry because we have codes to adhere to, these radiant barriers and batton type insulation systems used in hot tubs would never, ever, qualify anywhere in the northern hemisphere for home building so why should it be good enough for your hot tub which has a much higher heat loss due to the larger temperature difference? You want R-value!!! full foam Ivcynene if possible. It also uses a less expensive cradle supported shell.

    Go see my buddy Griff, I lived near you for 2 years Griffs a pal and does it right πŸ™‚

    Master spa Toronto
    Griffin Ryan
    griffryan@hotmail.com
    1 (416) 779-0563

    Remove
    Details from Google Maps
    1535 Meyerside Dr #16, Mississauga, ON L5T 1M9, Canada
    View in Google Maps

    Or you could look at international pool in Markham they do Coast which is better between the two.

    Go Leafs Go!!

  583. Reply
    admin March 26, 2019 at 7:07 am

    Not a bad option, a simple tub, a good price, and a good manufacturer.

  584. Reply
    admin March 26, 2019 at 7:04 am

    Hey dude

    Tell me the brand and I can tell you a lot more, tell me the zip and I can identify resources in the area.

    No issues with putting it in ground flush with the deck as long as you do it right, do it wrong and its a shit show.

    The issue with The pool built ones is they are crap for comfort and massage, but if it’s just a social thing then it’s ok… But the more expensive way is actually to buy a good tub and build it in properly allowing for access.

    I can consult with your builder I have a consultation service that will help you buy the right tub and work with your builder to ensure its done right.

  585. Reply
    admin March 25, 2019 at 1:54 pm

    Hi Michael.

    no, you will never notice them, you weigh like 15 lbs in the water, I’ve been in hundreds of spas with these lights lenses and never noticed nor ever had anyone mention it.

  586. Reply
    admin March 25, 2019 at 1:53 pm

    Holy shit dude! I’m sorry for your misfortune, great that you all got out safely!

    go see the guys below see the Nordic spa. or the getaway spa

    Hot Tub & Spa Emporium – Sacramento
    Twilight, Healthy Living, Balance, Trainers, Nordic Spas

    todd@sachottub.com
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    5640 Roseville Rd, Sacramento, CA 95842
    sacramentoswimspa.com
    +1 916-705-7727
    5.0View in Google Maps

  587. Reply
    admin March 25, 2019 at 9:58 am

    Yep and It’s not a good one… I looked at a Vita and Maxx in March last year, thin cradle supported shell, no clamps on the plumbing and a cheap insulation system that would never meet code in a cold climate for a house…

    Casual pool and spa sell Nordic that would be a better choice from a build quality standpoint Or primo spas sells Master one of my top rated brands.

    Primo Hot Tubs and Swim Spas
    I had the pleasure of spending some time with Vince and his crew recently. These guys are doing a great job in the customer care end and they carry my go to brands.
    Vince.Primo@yahoo.com
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    22315 Gosling Rd, Spring, TX 77389
    primohottubsandswimspas.com
    +1 281-466-2618
    3.5View in Google Maps

  588. Reply
    admin March 25, 2019 at 9:56 am

    Hey Norean

    I would order it without I do not like low flow circ pumps and the UV system is one of the best onboard systems but the reason I don’t sell it is things like spa marvel are better. you don’t need any of the upgraded systems with it. And they aren’t throwing it in… It cost them $500 or so for that system, they have just worked it into the price πŸ™‚

    and buy your spa marvel from here! money back guarantee and it helps support the site πŸ™‚

  589. Reply
    admin March 25, 2019 at 9:52 am

    They are the same build quality but opposite ends of the scale for performance, Clarity is a great tub with regular jetting like 90% of the tubs out there, Twilight is a therapy massage monster unlike any other tub out there that I have ever seen.

    is it worth it? depends what you want out of your hot tub, for me, it is because I’m broken and need the massage therapy…

  590. Reply
    admin March 25, 2019 at 9:49 am

    The Artesian is a known, I toured the factory and saw first hand what they are doing. The Catalina is an unknown. I have reached out several times but these folks never get back to me. The Aqualiving people sell dr Wellness which I’m not a fan of and the Catalina Spas.

    There are also two independent service guys in Knoxville so as long as you stay with a good parts list you can get anything…

  591. Reply
    admin March 24, 2019 at 7:14 pm

    Dude! Then run the hell away… see this

  592. Reply
    admin March 24, 2019 at 7:13 pm

    Hey dude

    I love Ottawa.

    Sunrise is from my home town Grimsby Ontario πŸ™‚

    the insulation is crap, the shell is cradle supported… That’s enough right there to say no. I got to say they should just focus on their roto mold line.. they build great rotomoulded spas under Dreamaker???? I think???

  593. Reply
    admin March 24, 2019 at 7:10 pm

    In its day it was a good tech, it took us from 3-5ppm of chlorine or bromine to around 1-3ppm and a nice steady release.

    The downsides were many, unreliable, hard to balance water, highly corrosive to decks, the tub, concrete etc, expensive because of anode replacement etc…

    There are a lot of better technologies available on hot tubs and even better one’s aftermarket.

  594. Reply
    admin March 24, 2019 at 7:07 pm

    Nope

    its changes with them a lot last time I looked it was Gecko, thin shell, crap insulation I heard they got bought out but can’t remember for sure, dude historically it’s not a brand I would consider and I doubt anything dramatic enough to make me change my mind has happened πŸ™‚

    There were a bunch dropped in my local market s a few years back by a dump and run show and we have been servicing/replacing them every year…

  595. Reply
    admin March 24, 2019 at 7:04 pm

    Hye Jeff

    I reached out to Catalina a few days ago for the second time… they are a small regional outfit, they obviously don’t monitor the internet πŸ™‚

    I’ll try again I wanted to drop by their factory in TN on the way back home, I’m in Florida chaperoning a bunch of 15-year-olds for spring training.

    On paper, they seem decent but man until you see the factory and you never know… I can walk into a factory and see right away what issues they are having iv’e toured and helped set up a few in my day πŸ™‚

  596. Reply
    admin March 23, 2019 at 11:24 am

    On paper good, still plagued with bad reviews, unsure… They seem to want to do good they have been proactive with sending us info and updates, I looked the tub over quickly in Vegas and it looks good but They need to send me a hot tub so I can tear it apart and do a proper review…

    It’s funny part of my criteria on how on the ball a manufacturer is on the communication and follow up end of their business is now how proactive they are getting and keeping in touch with me πŸ™‚ let’s face it if a Guy like me who heavily influences where a billion dollars in hot tubs go every year is not a priority for you as a manufacturer then you are either asleep at the wheel or hiding under a rock and hoping I don’t focus on you too closely πŸ™‚

  597. Reply
    admin March 23, 2019 at 10:41 am

    Hi Amber

    the problem with all 100v plug in tubs is exactly that there simply is not enough available power to keep up with the heat loss…

    yes, it is easily solved by hard wiring it. and will remedy you problem.

  598. Reply
    admin March 23, 2019 at 10:20 am

    Hey David

    I have had nothing but good results with them, I have sent a lot of customers their way and never had pushback from anyone.

    if you ever did have an issue hit me up, because of the massive influence I have in the Hot Tub world (almost half the buyers of hot tubs spend almost an hour with me before they spend an estimated Billion dollars) dealers and factories tend to take care of issues if I get involved πŸ™‚ but to be honest I have never had an issue from these guys and I bet I have sent them 50 customers at least.

  599. Reply
    admin March 23, 2019 at 9:54 am

    Hey Paul

    All tubs do good Hydrotherapy (hot water therapy) but for massage therapy, you need to look for the big jets not the number of jets πŸ™‚ read this on what makes a good therapeutic massage spa.

    Personally, I sit in a Twilight spa every day, for long term muscle tension relief it rocks.

    Go see these boys.. they do a great job.

    Master Spas of Southern WI
    2242 W Bluemound Road Suite A, Waukesha, WI, 53186
    Phone 414-607-8827
    Fax :414-607-8826
    Email kwhueff@gmail.com
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    2242 W Bluemound Rd Suite A, Waukesha, WI 53186
    masterspaswi.com
    +1 414-607-8827

    Russo’s pool in Chicago and patio pleasures in Madison sells marquis but you can tell they are more a pool shop because they carry a bizarre mix of brands… These guys are about dumping anything onto the market they will likely try and tell you the other brands (high-profit big marketing brands) are better (like Caldera and D1 Yikes!!! stay away!) I also had a less than stellar Marquis spa I got ahold of recently the quality control was abysmal, its made me seriously reconsider recommending them.

  600. Reply
    admin March 22, 2019 at 8:48 am

    Catalina seems to do a decent job but I’ve not seen one first hand.

  601. Reply
    admin March 22, 2019 at 8:36 am

    Hi Aiden

    It is not standard with a circ pump. A circ pump is an option. They likely have a circ pump in stock and want to move it. I would not order a circ pump…

  602. Reply
    admin March 22, 2019 at 8:33 am

    i emailed the manufacturer and they sent me a pdf ill email it to you

  603. Reply
    admin March 22, 2019 at 8:26 am

    Hey Jon

    The Marquis and Master I highly recommend, the Master slightly over the Marquis because of a few factors. while both spas are built with the same great components, and manufacturing techniques master has a broader range in the massage therapy spas like the Twilights and the MPL’s and they have a customer direct support network that Marquis does not have and frankly I was disappointed in the Marquis that I got my hands on for a review the quality control was crap frankly…

    Jacuzzi and Sundance are both owned by the same equity investment group and I personally do not like either… They are great corporate business models for profit but in my opinion, they are great marketing companies as opposed to great hot tubs. I am especially disdainful of proprietary parts, this scam is what wrecked the appliance industry…

    Dealer wise the one I personally know and have met and spent time with is these guys:

    Above & Beyond
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    203 Armour Rd, Kansas City, MO 64116
    aboveandbeyondkc.com
    +1 816-421-4011
    3.9View in Google Maps

  604. Reply
    admin March 22, 2019 at 8:18 am

    ill email you a spec sheet.

    I find if you hit your calcium around 150 then hit the alkalinity high (to almost the 180 mark) then adjusting your ph into the middle or lower end of ok (6.8-7) everything stays very stable and you get good clarity and no foam.

    chlorine is a tricky one, you need to follow your state or provincial recommendations even if they are 20 years out of date and myopic as hell πŸ™‚ I personally run my chlorine at .5ppm and have zero issues but again I always recommend you listen and adhere to the advice of the bureaucrats!!!

  605. Reply
    admin March 22, 2019 at 8:18 am

    ill email you a spec sheet.

    I find if you hit your calcium around 150 then hit the alkalinity high (to almost the 180 mark) then adjusting your ph into the middle or lower end of ok (6.8-7) everything stays very stable and you get good clarity and no faom.

    chlorine is a tricky one, you need to follow your state or provincial recommendations even if they are 20 years out of date and myopic as hell πŸ™‚ I personally run my chlorine at .5ppm and have zero issues but again I always recommend you listen and adhere to the advice of the bureaucrats!!!

  606. Reply
    admin March 20, 2019 at 11:31 am

    So that tub uses a low flow circulation system, the chem reduction systems work better with a higher flow rate.

    I would get spa marvel, get it here if you don’t like it ill refund it, its the easiest lowest chem option out there.

    ill email you the tip sheet.

  607. Reply
    admin March 20, 2019 at 10:23 am

    It’s a decent price, again it’s hard to say regional differences can affect it a lot.

  608. Reply
    admin March 20, 2019 at 10:22 am

    first off what tub is it and what options if any did you order it with?

  609. Reply
    admin March 20, 2019 at 10:21 am

    Hi Guys

    The TS is def a lot better from a therapy massage standpoint. while HL competes nicely with nmost top end massage spas the TS is really in a very exclusive class for Massage. A lot more of the expensive hi-low therapy massage jets, including the 3.5″ neck jets… most have the little 1.5″ low flows here and it makes a massive difference, and the monster jets with the flow control are insane for lower back feet, legs etc.

  610. Reply
    admin March 20, 2019 at 10:16 am

    Hi Natalie

    first off I am trialing a buyers service…. give us the price we will call the dealer and get you a better price and you pay us 20% of what we save you… It’s a no brainer if we don’t save you money you don’t pay. I only ask that we deal 100% honestly, I like to live above board and strive to be 100% honest in my dealings so give me the real prices πŸ™‚ just email me the info and my team will get to work. remember to include all options, upgrades etc.

    From a strictly cold weather insulation standpoint I rank them like this:

    Tier 1

    BullFrog
    Coast
    Beachcomber (non-hybrid)

    Tier 2

    Beachcomber (hybrid)
    Arctic
    American Whirlpool
    Vita
    Tier 3

    Hydropool

    From a build quality standpoint:

    Tier 1

    Coast
    Beachcomber (non-hybrid)
    Beachcomber (hybrid)

    Tier 2

    BullFrog
    American Whirlpool
    Vita
    Hydropool
    Arctic

  611. Reply
    admin March 20, 2019 at 10:07 am

    Hey Darren

    The Premium leisure spas were out of Florida and were mid-end but not the nightmare stuff. the shell was a cradle supported but is a fiberglass acrylic, the parts were good and the insulation was bad.